Associate Account Director Job Description
Associate Account Director Duties & Responsibilities
To write an effective associate account director job description, begin by listing detailed duties, responsibilities and expectations. We have included associate account director job description templates that you can modify and use.
Sample responsibilities for this position include:
Associate Account Director Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Associate Account Director
Typically a job would require a certain level of education.
Employers hiring for the associate account director job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Marketing, Business, Management, Healthcare, Economics, Statistics, MBA, Education, Communications, Advertising
Skills for Associate Account Director
Desired skills for associate account director include:
Desired experience for associate account director includes:
Associate Account Director Examples
Associate Account Director Job Description
- In-person meetings
- In close collaboration with assigned HPT&D leads for varied internal HP customer groups, maintains a strategic relationship with each of the HP team department heads and leadership teams (Field Sales, MM, Marketing, Medical, Analytics, Commercial Ops, ) to identify and align on training needs related to the US healthcare marketplace, Organized Customers and account management
- In partnership with HPT&D teams responsible for the training of specific HP customer groups, design, develop and ensure execution US healthcare marketplace and account management training
- In partnership with HPT&D Product Training team, ensure integration of US healthcare marketplace and account management/planning information as is appropriate into therapeutic area training curriculum for all customer facing and select internal teams
- This role holds primary accountability and responsibility for training of the HPT&D team on the evolving US Healthcare Marketplace and all aspects of Account Management
- Proactively identifies opportunities and develops / refines strategies / projects for assigned topics and/or audiences
- Develop innovative new programs / training capabilities and gain buy in from key stakeholders for implementation
- Implement Training plan, either working with a vendor partner or independently, through the creation and implementation of business and leadership training curricula and related materials for all customer-facing teams, including Field Based Medicine Teams
- Evaluate training content to determine areas of success and improvement and evolve ongoing iterations
- Manage training content across all learning platforms
- Maintaining relationships with designated clients
- Master’s Degree (or equivalent work experience) plus at least one year of applicable experience
- Demonstrated performance exceeding revenue targets and achieving multi-million dollar quotas
- Experience selling to enterprises and developing both management and executive relationships
- Experience working with systems integrators and resellers
- Demonstrated success working with cross-functional teams and building strong relationships
Associate Account Director Job Description
- Collaborate closely with HPT&D team
- Ensures the evolution and standardization of curriculum design for Marketplace and Account Management training and ensuring ongoing alignment and training for other Associate Directors, Marketplace and Account Management Training regarding internal SOPs and Best Practices
- Highly proficient with project management skills and expert knowledge of assigned business and leadership topics as part of curriculum development
- Actively manages, coaches, has oversight of any rotations
- Ensure ongoing alignment and training for other Associate Directors, Marketplace and Account Management Training regarding internal SOPs and Best Practices
- For training materials that they have independent ownership, lead the MLR review process cross-functionally by partnering with other HPT&D members (if applicable), Medical, Legal, and Regulatory reviewers, the HP Review Committee Operations Team, and applicable vendor partners
- For content that is created (owned) by a training vendor responsible for supervising proper MLR review of materials and, if necessary, participating in review process via partnership with HPRC members
- Acts as The Marketplace and Account Management Training Lead for assigned Geography
- Responsible for director delivery of all marketplace and account management based training (including account planning) within the assigned Geography or oversight of delivery within the Geography
- Delivery includes virtual or live classroom facilitation live coaching to trainees, with written feedback to Sales, Marketing, Managed Markets and/or Field Based Medicine Leadership ( any other internal audiences identified) addressing strengths and developmental areas
- Active and strong relationships with potential Criteria customers
- In addition to responsibilities as the Marketplace and Account Management Training Lead within a given geography, each Associate Director, Marketplace and Account Management Training may have indirect responsibility for defining & executing against the training needs of a specific customer facing team
- This includes gathering intimate knowledge on the strategic intent of that team, the customers they engage with and the tools and materials they use in order to define their training needs in an ongoing fashion
- Ten (10) years’ experience in the pharmaceutical industry, with a minimum of three (3) years successful experience in Managed Markets Account Management or Managed Markets Marketing or related role
- One (1) to three (3) years of experience in leading projects required
- Account Manager experience preferred or District Manager with in depth experience in Account Management or previous training experience in Account Management
Associate Account Director Job Description
- May act as a champion for specific tools/techniques
- Act as an internal liaison to oversee product strategy to improve client value
- Directly manage a team of Relationship Managers to perform against goals, providing formal feedback and guidance on professional development
- Manage logistics, negotiations, and renewal of a member portfolio
- Present on the revenue position of products on a monthly basis to executives
- Lead commercial conversations with members in the collaborative
- Oversee and manage problem-member work to resolution
- As required, travel to member institutions to meet key contacts and serve in a quality assurance oversight role
- Maintain a comprehensive understanding of product enhancements and cohort services
- Establish, execute, and track specific initiatives outlined in member service plans
- Independently manages resources, anticipates business needs, and solves complex problems with innovative solutions
- Demonstrated ability to manage budget and resource
- Demonstrates acceptable level of performance for all Associate Director, Marketplace and Account Management Training competencies
- Proficiency in MSOffice, Outlook, PowerPoint and BIPI computer applications
- Ability to travel - Assumes ~25% travel (including overnight travel)
- Performs all Company business in accordance with all regulations (e.g., CIA, EEO, FDA, DEA, OSHA, EPA, PhRMA, ) and Company policy and procedures
Associate Account Director Job Description
- Develop and foster relationships with key decision makers and main points of contact at member hospitals/health systems and proactively managing these relationships throughout the year to 'unlock the value' of the tool and cohort services
- Meeting and exceeding sales targets for the specific territory
- Maintaining cordial and long-lasting relationships with customers
- Develop and execute integrated client-centric Strategic Account Management programs for assigned accounts to build brand, develop strategic relationships along with leads and opportunities
- Drive cross-functional demand generation programs such as client events, insights and thought leadership, alumni programs, branding, digital, alliances, sports marketing, content and service assessment strategies
- Apply an understanding of industry trends and account-based issues to implement a demonstrable growth strategy for each assigned account
- Build and implement a global communication strategy and processes to connect the account team around key initiatives and opportunities that facilitate the account team's overall pursuit strategy
- Identify and create collaboration opportunities for, and with, key client buyers
- Lead and help enable industry best practices sharing across the account team, global, national and industry networks
- Provide financial reporting and analyses, opportunity management, and relationship and database management
- Demonstrates high ethical and professional standards with all business contacts and BIPI employees in order to maintain the Company’s excellent reputation within the medical and pharmaceutical community
- Leadership experience in pharmaceutical industry preferred
- Certified Field Trainer experience preferred
- In-depth understanding of the evolving US healthcare marketplace and best practices in account management
- Strong account management experience preferred
- Anticipates and interprets target audience expectations
Associate Account Director Job Description
- Combine media market & technical knowledge, data analysis, and client feedback to configure, operate and optimize complex campaigns to meet client objectives
- Develop best practices and processes for optimizing on-line advertising campaigns
- Become an expert in the use and best practices for multiple Demand Side Platforms, offering insights on how to improve campaign effectiveness through deep use of each platforms functionality
- Serve as subject matter expert and assist in managing and training of junior managers to foster their analytics and optimization skills
- Maintain and grow strong client and team relationships
- Work with assigned Account Director to manage all logistics and projects
- Partner with Community Managers and day-to-day brand communications
- Work closely with strategy, creative, production, and social media teams to develop brand-focused creative and communications
- Help identify opportunities to create and produce content including standard flash and static digital banners, online and social video content, sites and mobile apps, social media content such as Vine, Twitter, Facebook, Instagram, and the next new thing
- Keep abreast of client and category objectives, trends, talent, competitive advertising, and target mindset
- Develops and maintains a broad understanding of the healthcare industry and its related impact on BIPI
- Champion and manage the implementation and utilization of patient services, managed care, and reimbursement programs to ensure compliance with legal and regulatory requirements
- Stay current on industry patient support programs, REMS processes and requirements, and payer trends to identify opportunities and potential business impact
- Frequently communicate trends, issues, and best practices to management, sales and marketing teams, and other key internal stakeholders
- Input and manage budget associated with the Access Account Manager team and activities
- 75% travel required (field calls and home office)