Operations Associate Manager Job Description
Operations Associate Manager Duties & Responsibilities
To write an effective operations associate manager job description, begin by listing detailed duties, responsibilities and expectations. We have included operations associate manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Operations Associate Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operations Associate Manager
List any licenses or certifications required by the position: CDCS, ITIL, PMP, APICS, PMI, LEAN, MBA, ISO, UK, EMT
Education for Operations Associate Manager
Typically a job would require a certain level of education.
Employers hiring for the operations associate manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Business, Medical, Nursing, Management, Health, Pharmacy, Engineering, MBA, Marketing
Skills for Operations Associate Manager
Desired skills for operations associate manager include:
Desired experience for operations associate manager includes:
Operations Associate Manager Examples
Operations Associate Manager Job Description
- Partner with the global communication team to ensure brand consistency on communication
- Work with the appropriate business partners and Field Leadership to update the Operations Manual and communicate all updates to the field
- Assist with updating content for Retail & Outlet Holiday Binders
- Manage coupons / promo strategy for the Outlet Channel through partnership with the head of stores, RMP & Creative
- Manage field contest programs with Field Leadership & Retail Finance to develop, communicate & execute field contests
- Partner in the planning and execution elements of the SMC & MM meeting
- Strong computer skills & overall systems savvy, with advanced working knowledge of Word and Excel
- Lead point of contact for warehouse, customer service, IT and web development team
- Manage ratings & reviews vendor (Bazaarvoice) ensuring cutsomer feedback is relayed internally and initiatives are in place to maximize review standards
- Partner with warehouse team on returns and shipping procedures
- Focus on customer service and delivering legendary experience
- Review RER, Breach Forms & Phoenix RED entries
- Safeguard against regulatory/compliance issues
- Enforce a robust monitoring & tracking to resolution of issues
- Highly organised to coordinate timely delivery of projects and assignments across multiple locations and timezones in EMEA, yet flexible, approachable and appreciative of the cultural diversity of the teams
- Graduate, BA/BSc/MBA, with demonstrated years post-graduate with experience of working in Operations, Risk Management, Controls, Compliance, Oversight functions in Practice and/or Financial Services industry
Operations Associate Manager Job Description
- Accountable to act as escalation point for all IT and logistics upgrades, communicating and forecasting impact to all necessary parties through the business
- Act as internal lead for all current and future cross-functional rockport.com initiatives (eg
- Maintain streamlined inventory allocation process, working closely with merchandising team to ensure stock levels meet demand and quality standards
- Responsibile for weekly reporting on activity and KPIs
- Interacting with various internal departments such as Fund Accounting, OTC Operations, Investor Relations and IT
- Responsible for the supervision of Trade Processing team tthat covers deal processing and settlement activities ( Import LC, Export LC, Bank Guarantee/SBLC Documentary Collections, etc
- Support Trade Sales/ business development in providing support and information required
- Participate in BCP/DR test / Call Tree etc and ensure the plan is up-to-date to support this requirement
- Prepare monthly report on major activities to Trade regional office
- Conversant with and able to apply UCP 600, ISP 98, ISBP
- Solid understanding of operational processes used to support B2C customers, contact center volume forecasting/staffing
- Bachlor's degree or equivalent experience
- 3+ years eCommerce experience, ideally from a retail/B2C environment
- A minimum of 1-year experience in events, hospitality or travel
- Preferably with University degree and/ or at least 5 years related working experience
- Preferably with CDCS qualification and trade document checking expereince
Operations Associate Manager Job Description
- Complete all monthly 1-1 discussions on time and adequate feedback is documented
- Over a period of time, should be able to engage with partners as a Product SME for multiple clearings
- Actively lead operations processes to ensure all products meet/exceed established quality standards
- Champion efforts to comply with all safety, quality and operational documentation
- Oversee local compliance and reporting with respect to the identification, tax treatment and reporting of transactional and operational taxes covering (FATCA, CRS, UK CDOT, IRS Chapter 3 & 61, related section codes 305c & 302 , Hire Act 871m, QDD, QI and FTT)
- Collaborate with Legal Taxation Groups, Project Managers and Business Product owners to assist in the formation of Tax Policies and Tax Operation process controls
- Develop individual team members by creating individual objectives, reviewing performance and training requirements, with a view of targeting deficiencies and developing skills
- Primary responsibility for the Controls framework and agenda for Alert Operations in North America
- Lead the regional Controls Agenda for the sub-function, working in close partnership with global/regional representatives – in addition to coordination of BAU resources assigned to provide support to Controls programs and initiatives
- Provide strong thought leadership and communication skills in relaying Alert Operations Controls information to global colleagues, stakeholders and staff
- Previous store experience preferred with emphasis on clienteling and/or in-store events
- Must be proficient in Adobe Photoshop and Adobe InDesign
- Must be proficient in the use of Macintosh systems and programs and electronic troubleshooting methods
- Good interpersonal skills to build cross-divisional relationships
- Risk management / Audit experience
- Directs the activity and daily operations related to call center staffing and agent preparedness
Operations Associate Manager Job Description
- Identify control gaps within the Alert Operations organization and implement effective controls to address the gaps identified
- Conduct gap analyses between differing processes, at both a macro and micro level
- Develop Incentive Compensation (IC) data strategy along with IC franchise manager, IT, and Commercial Data Management [CDM] to support the Incentive program
- Define data sources, market definitions / normalizations, and formulate sales alignment / crediting rules – all in alignment with key brand strategies and ABS/compliance processes
- Coordinate with Sales Reporting / Marketing Analytics & Business Insights [MABI] organization to ensure broad alignment of data strategy, and justify any areas of divergence
- Create business rule packages for base incentives and SPIFFs (contests)
- In conjunction with CDM and Brand Marketing/Sales leads, evaluate potential new data sources (Specialty Pharmacies) to address gaps in capture of existing data vendors, and recommend on-boarding of new direct feeds
- Monitor all tenant, landlord construction legal tracking
- Work with (Senior) Operations Manager to understand utility rate structures analyze and monitor utility consumption
- Championship operations
- Directly responsible for the teams performance, providing targeted staff training and assessments in order to ensure staff ability is commensurate with client needs
- Directly shapes operational and/or functional execution of client service strategies and how they are accomplished including the communication and administration of strategic initiatives
- Ability to recognize, react and avert risks to the bank on payment related matters and responsible for managing applicable operational risk
- Management and administration of current state reporting and production processes
- Coordination and oversight of the RED drills and Business Continuity Planning
- Reviewing control and performance indicators, analyzing trends and reporting of issues/errors/breaches
Operations Associate Manager Job Description
- Manage approval process of all creative assets during March Madness
- Create support materials, presentations & status reports
- Help with the preparation and execution of post-mortems
- Assist with refining processes YOY - Help scope & execute custom sponsorships
- Monitor and manage transaction processing, system integrations, and reporting integrity
- Solve complex problems by taking a broad perspective to identify creative and innovative solutions as necessary
- Identify and drive system and process improvements within Invoice to Cash functional area to meet internal efficiency needs and audit requirements
- Coordinate Accounts Receivable activities around acquisitions and divestitures
- Audit contact for Accounts Receivable controls and related SOX documentation
- Monitor and manage all month-end Accounts Receivable financial close activities, including closing the systems, reviewing journal entries and account reconciliations
- Demonstrated leadership and interpersonal skills, with the ability to teach and coach individuals from diverse backgrounds with varying communication and technical skills
- 2 + years experience in Apparel Industry with exposure to trim
- Candidate needs to be based out of NJ however Chicago and Minneapolis are acceptable
- Ability to analyze customer and competitor landscape and prepare strategies to maximize LG's sales and market share
- Ability to prepare sales reports and presentations on a monthly/quarterly basis
- Knowledge in Treasury's products and Treasury back office processing