Technical Support Assistant Cover Letter

I submit this application to express my sincere interest in the technical support assistant position.

Previously, I was responsible for support to the Traffic Control Room through the maintenance of designated Front End Computer Systems, including support of applications, client operating systems, desktop equipment, server equipment, and other specialised systems.

My experience is an excellent fit for the list of requirements in this job:

• Experience with Microsoft Windows, related applications, and Google apps
• Experience with installation and maintenance of PC hardware and related equipment desirable
• Experience in support of LAN based PC environment preferred
• School Higher Education including subjects such as Maths, Computing
• Experience in an engineering administration environment
• Awareness of ERP System
• Proficient in Excel datasheets, formulas, pivot tables
• Part-time jobs for students

In response to your job posting for technical support assistant, I am including this letter and my resume for your review.

Previously, I was responsible for direct technical support to Bio-Rad customers, sales and field service personnel via phone, letter, fax and other electronic systems.

Please consider my experience and qualifications for this position:

• Strong knowledge in workshop operation, trouble-shooting and repair environment
• Strong knowledge in using diagnostic tool Microsoft Office tools
• Open-minded and with good team work spirit
• IT knowledge so as to be able to gather and sort datas, prepare reports and presentation
• Interprets each engine logbook as received to evaluate and establish the existing mod standard and status
• Informs and liaises with employees to provide data and instructions pertaining to engine modifications and interpretation of technical instructions
• Extract data from SAP for reporting, generate quality stats
• Performing market research of various equipment makers and identifying potential suppliers with matching equipment

I submit this application to express my sincere interest in the technical support assistant position.

Previously, I was responsible for technical support to the company's computer systems, including, but not limited to: software programs, hardware devices, operating systems, mobile devices, printers and audio/visual equipment.

Please consider my qualifications and experience:

• IT knowledge of contract law desirable
• Excellent customer oriented communication skills
• Command of the English language with exceptional technical review abilities (grammar, punctuation)
• BA/BS preferred but relevant work experience can be considered as a substitute
• Excellent / Fluent in French, both verbal and in writing
• Excellent / Fluent in Italian, both verbal and in writing
• Previous experience providing technical support and troubleshooting computer problems preferred
• Sound knowledge of UK pensions legislation and best practice

I am excited to be applying for the position of technical support assistant. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for application support and troubleshoot electronic controller with electronic interfaced diaphragm & electric pumps.

Please consider my experience and qualifications for this position:

• Experience in a technical pensions role or trustee secretarial role or as a consultant preferably but not necessarily essential
• Performing basic engineering estimation calculations of projected energy usage in kilowatts (kW) and 24-hour load profiles for residences and businesses in 31 villages based on raw current energy consumption information
• Assist with data entry and conceptual design of minigrids using HOMER minigrid optimization software
• Use Google Translate to produce preliminary translated versions of project documents from English to French
• Proficient computer skills in Excel, Word, and PowerPoint software
• Good writing skills, especially in preparing summary reports
• Academic background in engineering or related
• Automotive technician or Certified MB Diagnostic Technician/Certified Technical Trainer for commercial vehicle or passenger car, will be advantageous

Please consider me for the technical support assistant opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for assistance in the operation of the securities product electronic and paper filing systems by assist in processing the electronic payments, in processing hard-copy filing and with data entry.

Please consider my experience and qualifications for this position:

• Review features and specifications from various equipment makers and perform comparative analysis to evaluate the pros and cons of each equipment
• Prepare summary report of equipment evaluation with recommendations
• Good communication and writing skills, especially in calling vendors and preparing summary reports
• Use a variety of computer hardware and software applications
• Competent in Microsoft Suite, including Word, Excel, PowerPoint & Publisher
• Competent in Adobe Pro
• Fast learner with willingness to learn Survey Monkey, Brainshark and other communication tools and resources
• Affinity with (rule) technique