Technical Support Specialist Cover Letter

Technical Support Specialist Cover Letter

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15 Technical Support Specialist cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the Technical Support Specialist Cover Letter

625 Coleen Unions
East Tuyetborough, GA 01401-6719
Dear Landry McLaughlin,

I am excited to be applying for the position of technical support specialist. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for desk-side resolution such as troubleshooting, research, diagnose, document, and resolve technical issues surrounding Windows 10, MS Office, 0365, AirWatch, deployment tool, network connectivity, messaging, PC’s, mac, telephones, printers, scanners and other peripherals.

Please consider my qualifications and experience:

  • PowerShell preferable
  • Work variable shifts, including occasional weekends and available after hours during on-call rotations
  • Understanding of Windows OS and troubleshooting
  • Understanding of Android Mobile platform and troubleshooting
  • Expert working knowledge of the Windows operating systems and Office Suite components
  • Basic network administration and troubleshooting skills
  • Experience in Microsoft Exchange environments
  • Demonstrate a methodical and disciplined approach to problem solving

Thank you in advance for taking the time to read my cover letter and to review my resume.

Sincerely,

Royal Friesen

Responsibilities for Technical Support Specialist Cover Letter

Technical support specialist responsible for daily onsite and remote technical support; including network, office applications, printers, computer equipments, and mobile devices.

Experienced in supporting and troubleshooting Microsoft Windows 7
Working knowledge of Linux, Windows, Mac, Networking, and knowledge of License Management
Superior verbal and written skills, encompassing complete understanding on the English language with exceptional communication skills
A+ Certification, ITIL Certification
Important – SQL, Linux and/or .Net knowledge
Knowledge of methodology to run computer systems and to troubleshoot computer equipment malfunctions
Experience working within Microsoft Dynamics AX
Extensive troubleshooting and problem solving skills used on a daily basis

Technical Support Specialist Examples

Example #1

Example of Technical Support Specialist Cover Letter

1169 Russell Trail
Mohammedbury, NC 71734
Dear Bellamy Anderson,

I submit this application to express my sincere interest in the technical support specialist position.

In my previous role, I was responsible for day-to-day support for workstations, office network printers, telecommunication equipment, network devices and servers such as installs, moves, changes, repairs and de-installs.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Speak Advanced English
  • Have some knowledge of telephony and Internet environments
  • Be flexible to work varying shifts
  • Comfort and efficiency when operating in a customer service focused environment
  • Previous X-ray, Metal Detection, or Checkweigher experience preferred
  • Engineering, Architectural or Structural design using AutoCAD or AutoCAD LT
  • Technical Support or Customer Service experience
  • Previous experience in a ticketing system

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Charlie Kunde

Example #2

Example of Technical Support Specialist Cover Letter

34397 Heathcote Knoll
South Whitney, NV 05340
Dear Finley Towne,

In response to your job posting for technical support specialist, I am including this letter and my resume for your review.

In the previous role, I was responsible for assistance with entry level network tasks and systems administration such as network account maintenance, activation of data ports, and troubleshooting/testing computer IP network configuration.

My experience is an excellent fit for the list of requirements in this job:

  • Experience in the Aerospace industry is an asset
  • Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork
  • Active Directory and Group Policy exposure
  • Fluency in English, while another European language - German, French, Spanish or Italian - is desirable
  • Task automation and or scripting (Batch, PowerShell, VBScript, Perl)
  • Basic administration of databases (MS-SQL, Oracle, MySQL, SQL Queries)
  • Microsoft Patch management solutions (WSUS, MSSC)
  • Installation and maintenance of Operating systems

Thank you for taking your time to review my application.

Sincerely,

Hayden Crooks

Example #3

Example of Technical Support Specialist Cover Letter

69815 Suzy Motorway
North Gregorioshire, WV 89453
Dear Shiloh Hoeger,

I submit this application to express my sincere interest in the technical support specialist position.

Previously, I was responsible for specialized hardware / software / network problem diagnosis / resolution for customer’s end users (specialized Office Support / Blackberry / VPN).

Please consider my experience and qualifications for this position:

  • Good knowledge of Linux, especially CENTOS / RED HAT
  • Sound knowledge of virtualization techniques, especially on VMWare
  • Theoretical and operational knowledge of network operation and system administration (tools, processes, metrics, SNMP)
  • Thorough understanding of PC and Microsoft Office applications
  • Experience supporting the Mac operating system and applications
  • Experience troubleshooting complicated technical problems
  • Experience logging customer interactions in a CRM environment
  • Highly motivated and ambitious with strong analytical skills

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Ryan Rath

Example #4

Example of Technical Support Specialist Cover Letter

40134 William Turnpike
Rodriguezbury, PA 23156
Dear Max Wintheiser,

Please consider me for the technical support specialist opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for localized implementations, high quality and effective end user Level 1 and 2 support for hardware and software on everything from: client workstations, office network printers, servers, telecommunication infrastructure and network devices.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Experience working in Enterprise IT Support environments
  • Working knowledge of Windows AD Domain and SSL
  • Experience with logging systems (i.e., Syslogs, Windows Event Logs, product specific logging)
  • Able to interpret questions, identify problems, and propose solution within SLA guidelines
  • Familiarity with Adobe Creative Suite (CC, CS6)
  • Experience with web client technologies such as HTML, CSS
  • Highly developed verbal and written communication skills in English
  • Discipline to be self-motivated and self-directed when necessary

I really appreciate you taking the time to review my application for the position of technical support specialist.

Sincerely,

Spencer Klocko

Example #5

Example of Technical Support Specialist Cover Letter

940 Gordon Mall
Bernardoton, MO 86409
Dear Max Treutel,

In response to your job posting for technical support specialist, I am including this letter and my resume for your review.

In my previous role, I was responsible for day to day support for workstations and office network printers, such as installs, moves, changes, repair and de-installs.

My experience is an excellent fit for the list of requirements in this job:

  • Background in Computer Science or other related fields are preferred
  • Understands networking concepts
  • Experience using help desk call logging system
  • Experience with standard Microsoft products and platforms
  • Good communicator, able to deal independently with staff throughout the organization (verbal and written)
  • Basic knowledge of Internet Explorer, Microsoft OS from Windows 95 to Windows XP, MS Office, Unix, Unix commands, NT, Novell and TCP/IP network, hardware configuration, including PC’s, printers, servers and other peripherals
  • Retail IT Experience preferred
  • Strong Customer Service Communications (verbal and written)

Thank you for taking your time to review my application.

Sincerely,

Sawyer Waelchi

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