Technical Support Executive Cover Letter

I submit this application to express my sincere interest in the technical support executive position.

Previously, I was responsible for application software support by resolving business users queries in their daily use of any supported software.

Please consider my experience and qualifications for this position:

• Commitment to deadlines and timely delivery
• Good written and verbal communication skills (English & Mandarin)
• Proven team player, excellent communication and interpersonal skills, Self-motivated, proactive and driven
• The primary goal will be to provide world class executive technical support for our Owner and Chairman, his family, and his administrative staff
• Provide support in planning, implementing, and troubleshooting the executive computing environment within the Blank Family of Businesses
• Act as the primary contact for requests for assistance with desktops/laptops, hardware, software, telephone, printer and AV equipment
• Prioritize, manage tasks for on-time delivery, be self-motivated, proactive, and perform as a team player
• Should possess good Communication Skills (English & Hindi)

Please consider me for the technical support executive opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for guidance and assists in the setup and configuration of highly complex server and appliances based environments including hardware setup, operating system configurations.

My experience is an excellent fit for the list of requirements in this job:

• Access Admin - Applying to application access
• Desktop Support - 1st, 2nd and 3rd level support for Windows
• Mobile Support - Iphones, Android and Ipads
• Project Work - RSA Software replacement
• Event Support - Planning AV and WIFI requirements
• IRM / PEX - Vendor relations
• Consultants - Hardware and software
• Asset Recovery - Recovery old devices

I would like to submit my application for the technical support executive opening. Please accept this letter and the attached resume.

Previously, I was responsible for solutions to technical problems for system administrators deploying, managing, and integrating Apple products with third party products and server platforms, or networks.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Excellent knowledge of major operating systems (Microsoft, Unix/Linux, Novell) essential
• Excellent technical knowledge of desktop hardware, operating systems, software, smartphones and printers
• Strong customer-service orientation with a focus on customer satisfaction
• Flexibility to be on call during off hours and weekends
• Microsoft Suite of Products (Office Suite, Outlook, OneNote, Skype)
• Enterprise voice issues (Desk phones, soft phones)
• Mobility issues (Apple, Android, BlackBerry iOS and hardware devices)
• Network and wireless connectivity issues

I submit this application to express my sincere interest in the technical support executive position.

Previously, I was responsible for an account for them to access Service Now portal, PC & local server as local administrator.

Please consider my experience and qualifications for this position:

• Knowledge of a variety of client and server software environments and tools VB, Access, .NET and SQL Server or Java technologies like Java programming language, JSP, EJB and Postgres Server
• Have a leadership Mindset
• Experience in Ship Shore operations (Preferably a Certified Shore officer)
• Able to lead a Team and a good speaker
• Experience as an Authorized-Competent Schedule Waste person
• Business level English and Mandarin language requirement
• Helpdesk - Password resets
• BSL - Ordering hardware

I would like to submit my application for the technical support executive opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for technical customer service support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote access for all supported applications or products.

My experience is an excellent fit for the list of requirements in this job:

• Experience with MS Word (create and edit documents)
• Kace · Encryptions
• Smart phone - Andriod, Apple
• MAC Book
• Support multiple sites
• Business level English and Cantonese language requirement
• Good written and verbal communication skills (English & Cantonese)
• Financial Markets knowledge, a good understanding of the key trends impacting markets within the market sectors