Ecommerce Manager Resume Samples

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J Graham

Janie

Graham

85544 McDermott Freeway

Boston

+1 (555) 987 6550

85544 McDermott Freeway

Boston

Phone

p +1 (555) 987 6550

Experience Experience

Chicago, IL

Ecommerce Manager

Chicago, IL

Gibson and Sons

Chicago, IL

Ecommerce Manager

Develops roadmap and plan to develop and ensure ecommerce portfolio is executed well across all businesses, working with global and cross-functional teams
Track and monitor performance for all digital content projects. Provide direct feedback/analytics with the goal to improve response/revenue
Develops and manages the onsite testing roadmap; oversees the testing process to improve engagement and conversion metrics for online store
Lead and develop analysis of key promotions to improve performance against financial goals
Lead a team in the growth and expansion of eCommerce by working with third party solution providers to develop market leading platforms to OPC
Work closely with the Project Manager and Ecommece director to prioritise the site development roadmap. Support in UAT all new code releases in EMEA
Perform project management activities, including active mitigation of any risks to the project scope and schedule, and providing status updates

Detroit, MI

Associate Ecommerce Manager

Detroit, MI

Hessel-Hermann

Detroit, MI

Associate Ecommerce Manager

Assist in the development of marketing programs
Assist in developing customer specific marketing programs to support new product
Work directly with internal resources regarding the day to day management of the website
Works with team to develop A/B and multi-variate testing for all promotional activities
Perform other assigned projects and functions as directed by management
Establish and influence digital marketing best practices across the organization
Produce reports to analyze the performance of all online marketing campaigns and promotions (via: reports, analytics, surveys etc.)

present

New York, NY

Senior Ecommerce Manager

New York, NY

Rempel-Weimann

present

New York, NY

Senior Ecommerce Manager

present

Works very closely with LatAm Merchandiser, develops tactical merchandising and promotion plans and prepares related budgets and forecasts
Work cross functionally with other department stakeholders (Licensing, Rights Management, Customer Service, etc) to deliver on overall company goals
Positive ‘can do’ attitude, self-motivated, self-directed, and eager to make improvements in a controlled manner
You will also manage a marketing manager tasked with driving our online acquisition activities in partnership with media agencies
Takes responsibility for Destination Management (i.e. maximize worldwide Gross Booking Value growth) for the top destinations in Latin America
Responsible for monitoring and tracking transactional and revenue performance, coordinating implementation of corrective actions when necessary
Works very closely with the marketing channel owners to give guidance on marketing efficiency, be the 'go to' person for tactical online marketing focus

Education Education

Bachelor’s Degree in Business

Columbia University

Bachelor’s Degree in Business

Skills Skills

Able to work on high profile artist with a professional quality
Strong appreciation of the “big picture” with good attention to detail
Excellent analytical skills with the ability to convert raw data from multiple sources into actionable insights
Strong experience with ecommerce and the ability to drive sales with creative marketing ideas and strategies
Ability to turn analytic data into actionable insights
Demonstrated ability to build strong partnerships and collaborate
Excellent ability to work in teams to solve issues and initiate new ideas
English, Full professional proficiency
Develop and oversee the Totokaelo customer experience to increase engagement and conversion rates; drive revenue and profitability
Basic technical knowledge and experience with HTML

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Ecommerce Manager Resume Examples & Samples

Responsibility for the management and success of the eCommerce Income Statements
Support eCommerce initiatives across Tribune Publishing’s Chicago and East Cost properties as the direct manager of or as a conduit for strategic leadership, resources and support for increasing eCommerce revenue in the East Coast markets
Pursue new business opportunities and acquire new partners for merchandise, affiliate marketing and other new business ventures
Optimize profitability of existing affiliate marketing partnerships and merchandise partners
Partner with stakeholders of Tribune Publishing properties to source assets for commerce
Leverage relationships and resources to evaluate market trends, existing customer personas and develop profitable shopping experiences that attract targeted customer groups
Monitor monthly financial and analytics data and team with stakeholders to increase revenue
Direct the SEO, SEM, merchandising and daily operations of Chicago’s ecommerce properties - ensuring positive customer satisfaction and vendor retention
Manage weekly and monthly execution of cross-functional initiatives related to portfolio of products
Develop and execute on data-driven business and marketing plans for new and existing eCommerce businesses
8 years of work experience
4 year college degree required, MBA preferred
At least 5 years in internet product management or eCommerce management as a consultant or direct to consumer
Expertise in any eCommerce platform and familiarity with data integration and API functionality. The ability to navigate a CMS and the eCommerce modules of an eCommerce platform is vital to this role
Success launching and growing an ecommerce business, scaling profitable growth or working in an eCommerce incubator
Experience creating business models, value propositions and multi-channel sales and marketing plans
Expertise in eCommerce best practices and experience in user experience testing
Demonstrable experience using data-driven testing to improve key performance metrics for an ecommerce business such as AOV, cart abandonment, conversion rate and ROAS
Direct experience managing an eCommerce store with a minimum of $5M in revenue and demonstrated success growing the top and bottom line
Direct experience and success managing multiple digital sales channels; including shopping feeds through comparison shopping engines, Google Shopping, eBay or Amazon
Experience managing multiple online marketing channels such as email marketing, retargeting, paid search and social media
Working knowledge of web analytics and the ability to utilize data create revenue models and prove business cases
Experience in publishing is preferable but not required

Ecommerce Manager Resume Examples & Samples

Manage channel business and relationship with online retailer business partners (ie: Nordstrom.com, Saks.com, NM and BG.com, etc)
Create monthly Retailer Refresh and Side by Side Calendars and execute to those calendars. Maintain and distribute changes to Retailer Refresh Calendars to track and keep boutiques updated and fresh
Liaise with retailer and Brand Field team to strategize participation in promotional activity, merchandising strategy, in store program adaptation, seasonal planning, etc
Secure samples for retailer programs and work thru NA Marketing and Account Executives, and Online Team to source and ship samples in a timely manner, kitting/bundling as necessary
Manage implementation and QA of promotion plans for retail partners and measurement of online marketing/promotion success
Prepare and route monthly reporting retail sales/program successes based on metrics set at the onset of campaigns
Escalate issues or enhancements and suggest partner site improvements to retailer.com team and brand partners
Work with retail partners to obtain analytics on retailer programs as well as overall sales goals/strategies
Highly proficient in MS Office (Outlook, Excel, PowerPoint)
Experience in online marketing a plus
Understanding of website metrics, data analysis, and reporting tools

Ecommerce Manager Resume Examples & Samples

Drive the ecommerce business to achieve growth and financial goals. Responsible for budget creation and management
Execute on merchandising strategies consistent with the brand initiatives as well as retail opportunities while partnering closely with the Marketing team
Leverage analytics to optimize the entire sales cycle. Report performance KPIs and ROI of all digital marketing campaigns
Optimize budget and conversion of demand generation media to include but not limited to paid search, affiliate marketing, shopping feeds, retargeting, email, and social media
Partner with and lead regional ecommerce teams to ensure a cohesive shopping experience across the globe
Partner with development resources to contribute to the feature and functionality roadmap
Bachelor’s Degree in Business, Advertising, Marketing, Technology or a related field
Hands on experience with all demand generation media
Experience with SEO awareness
UI/UX design exposure

Ecommerce Manager Resume Examples & Samples

Responsible for product development and D2C merchandising initiatives for artist and label brands; Create products for each artist specific web store
Develop best practices in Ecommerce as it relates to the end consumer; drive sales and increase amount per transaction
Maintain retail calendar and an on-going strategy to facilitate marketing of store promotions while working closely with internal partners (Marketing, web and marketing teams) to develop and execute approach in the e-commerce area
Create initiatives to grow our weekly online sales to become a consistent revenue generator
Work with graphic designers to develop all assets for web stores including banner ads, product shots, ads, cohesive design look for overall web store
Compile reporting and tracking metrics for all Online sales and initiatives
Create Ecommerce presentations to present to artists and managers for approval
Develop product P&L’s to help optimize margin goals for products
Ensure that store experience is best in class; working with the Technology team to continue to focus on and enhance the user experience; be a student of best practices for user experience
Facilitates taking photos of products and maintains product image gallery
Provide customer service to Managers/Artists in a professional manner
Performs general administrative tasks such as handling mail and shipments to clients
Compiles information from various sources and utilizes the information for uses such as generating reports
Brainstorm and help department develop new product for ecommerce, retail and tours
Communicate to customer service any promotions, pricing, product or site issues that may drive customer contacts
Constantly monitor competition, identify opportunities and recommend ideas that can be leveraged for our business
Additional tasks as assigned by supervisor as other departmental opportunities arise; Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time
2+ years in Ecommerce planning
2+ years of experience in web marketing and/or ecommerce
Ability to use Excel

Ecommerce Manager Resume Examples & Samples

Manage channel business and relationship with online retailer business partners (i.e.: Macy’s.com, Saks.com, etc)
Identify opportunities to build business and drive retailer.com business to achieve sales and brand goals, unique to Fragrance category
Create monthly Retailer Refresh Calendars and execute to those calendars. Maintain and distribute changes to Retailer Refresh Calendars to track and keep boutiques updated and fresh
Host monthly calls with each retailer to confirm Product Launch Worksheet details and boutique site updates
Routinely lead QA for branded features on retailer sites for accuracy in all product data/images, timely updates to new product launches, marketing, and special merchandising pages. Ensure that all ADF brand presence has products merchandised and presented correctly and in the best possible light
Manage Online Associate in day to day projects and retailer.com support
Position requires minimum of 5+ years’ experience in the beauty/ retailer, online marketing or ecommerce area. College degree required

Ecommerce Manager Resume Examples & Samples

Drive the day-to-day operation of the ecommerce business to achieve growth and financial goals. Responsible for budget creation and P&L management of the Ecommerce division
Execute on merchandising strategies consistent with the brand initiatives as well as ecommerce opportunities while partnering closely with the Marketing team
Leverage analytics to optimize the entire sales cycle. Report performance KPIs and ROI of all digital marketing campaigns to executives. Share key data points with product, customer service and operations teams

Assistant Ecommerce Manager Luxury Division Resume Examples & Samples

Responsible for sales generated from one or two brand sites of LD with e-commerce functions
Managing one or two brand sites of LD
Communicate with the Global DMI and Brands to manage the content of the brand sites and make sure the sites are suitable for brand image at the same time have e-commerce usability
Initiate promotion and campaign online to drive traffic and sales
Understand internet marketing , like SEM and Affiliate to work with Media buying agency to bring traffic to the site and work with Digital Manager to leverage the traffic from minisite
Understand basic email Marketing
Manage product inventory to ensure online stock
Understand how to do ecommerce

Ecommerce Manager Resume Examples & Samples

Must have a proven track record of 5 + years of online marketing experience. ECommerce or catalog experience strongly preferred
Must have the ability to translate Brand vision to the online channel via retail partners and execute strategies that lead the company consistently towards that vision
Must have strong skills in strategy and planning, budget management, merchandising, and marketing
Proven leadership and team management skills derived from having direct responsibility for building and managing a cohesive, high-performing team
Needs to be a creative and analytical thinker and problem solver, thrive in fast paced environment, prioritize and oversee multiple projects at once, have attention to detail and work well with cross functional teams
Strong written and verbal communication skills. Ability to communicate complex ideas and processes in a simplified manner

Reef Senior Ecommerce Manager Resume Examples & Samples

Develops the overall e-commerce strategy and directs all related tactical activities with full profit & loss responsibility for the e-commerce business unit (sales, margin, contribution)
Manages Reef.com website functionality, content creation (product imagery, information / specs), navigation, and overall customer experience, with focus on key strategic seasonal product stories and initiatives
Drives digital marketing programs to increase brand/product awareness and drive customer acquisition, conversion and retention. Programs include SEM/SEO, re-targeting, display, affiliate, social, shopping portals, email marketing and loyalty programs
Partners with Finance and Planning Departments to forecast weekly/monthly sales, margins and review financial roll-up
Monitors website reporting statistics; reviews weekly/monthly reporting and analytics. Analyzes relevant data to determine go forward strategies
Oversees the process and partnership with the operations team to review sales reports and identify opportunities for inventory movement and adjustments to maximize site sales
Oversees process flow between Third Party E-Commerce Service, Reef Headquarters, GBT, Customer Service, and Operations
Bachelor’s degree or equivalent from a four year college/university, specializing in Marketing and/or
Merchandising, and minimum 5 years of relevant marketing and e-commerce experience
Successful experience and proven track record with E-Commerce, web production, and digital marketing
Ability to develop and manage a full P&L
Ability to manage a team
Ability and experience with developing performance metrics
Ability and experience with data analytics and reporting
Ability and experience with budget management
Excellent communication and presentation (oral & written) skills
Proficient computer skills in Microsoft Office, Google Analytics, and other Enterprise Software systems
Ability to work/communicate with all levels of the organization
Develops collaborative and diverse relationships
Ability to understand, assess & problem solve by leveraging technical and analytical skills

Ecommerce Manager Resume Examples & Samples

6-8 years of experience in eCommerce functions and/or digital marketing with demonstrated ability to lead strategy work across different business units (sales, marketing, etc.)
BA or BS in Marketing, Communications, or related field; Masters is highly desirable
In depth knowledge and appreciation for design and a strong aptitude for user experience
Demonstrated ability to lead strategy across the entire web development process
Expert level attention to detail
Familiarity with basic SEO practices and keyword search preferred

Ecommerce Manager Resume Examples & Samples

Delivering revenue generating campaigns
Manage the paid search account
Working with the webmaster to deliver onsite campaigns
Merchandising; selecting the right products to push online
Working with the direct sales specialist to organize the email campaigns and review results
Experience of managing campaigns across multiple channels e.g. website / email / banners / paid search
Proficient in excel; able to provide analysis on campaigns and provide recommendations for future growth
Able to use Adwords (specifically adwords editor) to manage campaigns
Able to manage tasks to deadlines
Good communicator
Knowledge of publishing
SEO Knowledge
Magento knowledge
ATG knowledge

Ecommerce Manager, Global Resume Examples & Samples

Formulate and analyze business strategies on digital platforms, in order to maximize the traffic as well as transaction revenue
Develop digital business development in China and other parts of the international market, including Tmall flagship store management
Work with internal partners to refine product and pricing
Drive tactical promotions according to digital trends

Typo-ecommerce Manager Resume Examples & Samples

Minimum of 6 years experience driving digital strategies including ecommerce and driving commercial outcomes in a retail environment
Strong budgeting and forecasting skills and managing P/L
Ability to manage a team, resources and business stakeholders
Demonstrated experience in driving brand awareness opportunities to grow an Ecommerce channel in mature and emerging markets
Seasoned in all areas of digital marketing and experience in managing multiple digital activities
An extreme passion for inventing innovative digital solutions
Web analytics and site reporting skills that drive insights and recommendations
Ability to deliver end-to-end digital user experiences to translate the look and feel across all channels
Experience project managing the delivery of community, editorial and e-com campaigns
Confident communicator

Global Ecommerce Manager Resume Examples & Samples

Define and set online sales and marketing strategies and execute them
Develop the customer experience and journey across web and mobile to maximize conversion rates - collaborating with web developers and designers on UX and UI
Define and implement online marketing strategies working with the web and social teams (e.g. email, affiliate, loyalty & retention programs, product promotion & launches, events, SEO, SEM)
Create Ecommerce goals and measures, run daily analytics and multivariate testing & reporting
Ensure cohesion across operations (partner with logistics & fulfillment teams) to ensure positive customer experience
Oversee the order management process for Ecommerce
Create annual budgets
Must be comfortable/experienced in working with payment, legal compliance, fraud, demand planning, counterfeit detection
5 + years of having responsibility for retail ecommerce management in a luxury brand or lifestyle industry
Show a deep understanding of online retail strategies, methodologies, best practices, any web based tools and applications relevant to ecommerce
Advanced skills in: MS package, Adobe Photoshop, Illustrator, Fireworks, Analytics -understand how to test & measure results
Consumer marketing & online merchandising

Ecommerce Manager Resume Examples & Samples

In depth knowledge and appreciation for interactive design and a strong aptitude for user experience
Demonstrated ability to facilitate strategy developed by global eCommerce leadership across the entire eCommerce development process
Expert level attention to detail. Excellent oral and written communication and presentation skills
Highly motivated, energetic, and thrives in a fast-paced environment and comes with a startup ‘anything and everything’ mentality
Exceptional interpersonal skills with the ability to establish positive relationships with team members and other areas of the company
Strong analytical and problem solving skills. Excellent decision making and project management skills
Ability to work effectively in a fast-paced environment with the agility to respond to new and changing requirements based on both a dynamic market and company environment
Ability to handle multiple projects of varying sizes simultaneously while prioritizing workloads to meet competing deadlines
Ability to make appropriate decisions considering the relative costs and benefits of potential actions
Excellent creative solution building skills
Ability to detect patterns, draw conclusions, and present conclusions to internal stakeholders
Ability to make recommendations based on available data. Familiarity with basic digital marketing practices including SEO, paid media, social and items related to keyword search preferred
Bachelor’s degree in Marketing, Communications, or related field is required; Master’s highly desirable
At least 5 years of experience in eCommerce functions, user experience and/or digital marketing; or 2 - 3 years of experience with a Master’s degree required

Ecommerce Manager Resume Examples & Samples

Bachelor’s degree, Computer Science or Business preferred
1 to 3 years of web operations and/or eCommerce experience
Basic understanding of SharePoint, HTML, CSS, CMS, JavaScript & SEO, COGNOS is a plus
Experience with CMS and Google Analytics Working knowledge of content management systems
Advanced Excel skills with ability to pull data from multiple resources for analysis and decision making
Strong relationship management skills, along with exceptional analytical, problem-solving, organization, negotiation, creativity, grammar and writing skills
Demonstrated experience in successful leadership of cross-functional, global teams for major projects
Basic knowledge of ecommerce KPI’s
A strong interest in building applications with effective UX
Strong project management, communication, analytical, and technical skills required

Global Ecommerce Manager, Williams Resume Examples & Samples

Email marketing management - taking lead from the brand merchant teams work with creative to create and implement email marketing programs
Work with E-marketing teams on campaigns aligning to initiatives and inventory availability
Collaborate with Creative on site design, layouts, images and content. Leverage U.S. content and coordinate with Creative on photography needs for local market
Build and maintain strong business relationships across all channels of the Brand, WSI Corporation and with external partners
Strong interpersonal skills / team player and demonstrated ability to work with various teams harmoniously while keeping project releases on time and on budget
Hands on experience with testing software and or web products
Excellent communication skills - verbal and written
BA in Arts or Science fields

Ecommerce Manager, Williams Resume Examples & Samples

Develop website merchandise strategies to achieve sales and gross margin goals with Global Merchant team
Manage all aspects of site management - weekly product/creative uploads, set up promotion codes, major site builds and new site initiatives plus some site merchandising. Establish all site project time lines and facilitate their execution with all pertinent parties - Global Merchants, creative, copywriter for localization and metric conversion, eTechnology , etc
Coordinate creative development of image, content, features, promos and landing pages within website to drive product sales
Provide leadership in identifying potential business opportunities relating to eCommerce working with brand teams and global ecommerce development
Website Analytics reporting and analysis. Communicate and implement opportunities for optimization based on metrics. Weekly reporting to brand and global teams
SEO in consultation with SEO centralized team
Collaborate with Global Ecommerce on product road map
Stay abreast of industry trends/activities/strategies and report findings to key business partners as well as internal team members
3 - 5 years experience in eCommerce and or software product management
Previous retail or online merchandising/management experience
Proven ability to interface with business as well as IT/technical teams
Analytical and business planning skills
Demonstrated knowledge of web site technology and development and project management as a discipline

Senior Ecommerce Manager Resume Examples & Samples

Identify and source/procure quality merchandise from both domestic and international channels
Develop and grow key vendor relationships
Planning, forecasting, and on time procurement of goods requiring manufacturing lead times and international freight logistics
Work closely with marketplace partners to build clear strategies around improving sales performance, awareness, and ultimate consumer experience
Manage merchandising & promotions of new and existing SKUs
Work cross functionally with other department stakeholders (Licensing, Rights Management, Customer Service, etc) to deliver on overall company goals
Handle day-to-day e-commerce operations

Ecommerce Manager, NYX Resume Examples & Samples

Set up the e-commerce site for NYX in the UK through working with a multifunctional team in UK and France and liaising with different suppliers
Hands on management and optimization of all aspects of the website including catalogue and content
Work with the Commercial team to develop a toolkit for etailers to use to promote NYX product sales on their sites
Weekly reporting and analysis of site performance, share of search, competitors and customers; suggesting improvements and identifying opportunities
Manage and review budget objectives
SEM/SEO – work with international teams and agencies to ensure resources are fully maximized
Work with PR to produce and manage content for social media channels
Liaise with international and local web agencies on new content development
Proactively research new ways of using the internet and latest technologies
Research online trends of the main beauty and non-beauty players

Ecommerce Manager Resume Examples & Samples

Responsible for coordinating and implementing the UA Ecommerce strategy in Australia/New Zealand partnering with Global and Regional teams and ensure brand guidelines and standards are fully met
Accountable for P&L results and budget control, securing to hit stated targets for revenue, margin and profitability
Serve as the leader for Ecommerce in the country to plan, communicate and obtain approvals for all marketing & commercial campaigns with local and regional teams.Ecommerce Manager will be solely accountable for (SEM, SEO, email, affiliate, etc.), and will partner with the UA Australia/New Zealand marketing team to develop creative and to ensure global and regional campaigns are represented strongly via Ecommerce
Share accountability with UA Australia/New Zealand Operations team to for the Ecommerce operation in the country, partnering with local teams and 3rd party providers to guarantee consumer satisfaction at all times
Share accountability with UA Australia/New Zealand Merchandising and Planning team to ensure the product assortment and inventory levels securing highest availability at size level, while maintaining the proper balance of assortment depth and breadth
Works closely with regional teams of operations, inventory planning, online marketing, and customer service to produce expected and exceeded results
Serve as the owner of the Mexico storefront: the final QA check, ongoing monitoring, always improving
Work with UA Mexico teammates to acquire relevant marketing/storytelling content, key product/technology stories, retail execution as it relates to Ecomm alignment, as well as any other on-site requirements
Serve as the leader for how the Brand shows up online in region: adhere to and continually provide feedback on global segmentation strategy as well as POV on marketplaces, re-sellers and other online forums to secure UA product. Work with Legal Brand Protection Team to monitor regional sites ongoing for counterfeit or fake UA product
Maintain the daily, weekly and monthly website reporting and dashboards which will include tracking of key performance indicators (KPIs), traffic sources, device usage, merchandising and funnel behaviors for Mexico site
Forecasting: partner with Mexico MD as well as Sr. Mgr. LATAM E-commerce to develop financial calls (F-calls) forecasting future revenue
Budgeting: work with Mexico MD as well as Sr. Mgr. LATAM E-commerce to establish sustainable budgets that enable a profitable e-commerce business
Act as a lead for market insights about Ecommerce trends, challenges and competition analysis in the local market. Understand and articulate local laws, consumer protection, data privacy and other compliance items that must be taken into account
Drive innovation and best practice implementation through ongoing research and testing
5+ years Ecommerce experience required
3+ years Ecommerce Marketing required
3+ years of Leadership experience required
Bachelor’s degree required
Demonstrated understanding of budgetary & financial concepts
Project management skills with the ability to lead and influence cross-functional teams
English proficiency is required
Demandware & Omniture experience is a plus
Inspired Leadership. Articulates a compelling vision and the roadmap to success; adept at aligning and empowering a diverse set of teammates and stakeholders
Team Player. Loves being part of a team, both leading and serving; demonstrated deep commitment to colleagues; highly effective in a matrix environment
Humble & Hungry. Confidence without arrogance; driven to continually “up their game" regardless of prior successes
Unparalleled Integrity. In good times and bad, lives the UA Way; takes ownership for mistakes; delivers tough messages directly; doesn’t “back-channel”
Action Oriented. "Can do" and "does do" attitude; authentically engaged with people and situations
Accountable. Commits to stretch goals and delivers; holds self and team to highest performance standards
“Gets” Under Armour. Passionately embraces the challenge and effort to keep UA unique; committed to go the extra mile to build/protect the brand

Global Ecommerce Manager Resume Examples & Samples

KNOWLEDGE/SKILLS/ABILITY: Excellent knowledge of the program management process and development process including segmentation and targeting. Strong knowledge of CRM and marketing automation systems such as Salesforce.com and Marketo and JIRA ticket system. Strong knowledge of, and the ability to apply, the principles of market segmentation, brand management, marketing communications, and database marketing. Outstanding written, verbal communication and presentation skills. Ability to speak publicly to both small and large groups. Highly motivated, energetic, and thrives in a fast-paced environment and comes with a startup ‘anything and everything’ mentality. Exceptional interpersonal skills with the ability to establish positive relationships with team members. Excellent attention to detail. Strong analytical and problem solving skills. Excellent decision making and project management skills. In-depth understanding of the overall media and measurement/analytics landscape, online advertising, and marketing trends. Ability to work effectively and collaboratively with colleagues and staff in a fast-paced environment to create a results-driven, team-oriented environment with agility to respond to new and changing requirements based on both a dynamic market and company environment. Ability to handle multiple projects simultaneously along while responding to new and changing requirements and ability with prioritizing workloads to meet competing deadlines. Ability to make appropriate decisions considering the relative costs and benefits of potential actions aligned with business goals. Excellent creative solution building skills. Ability to detect patterns, draw conclusions, and present conclusions to internal stakeholders. Ability to make recommendations based on available data. Role supporting all Rackspace International regions and may align working hours that will align with each of the region. The role may require fluency reading, writing, and speaking Portuguese, Spanish, German and Chinese at a technical/business level
JOB COMPLEXITY: Plans, designs, and executes marketing programs to drive customer interest and demand. Manages the execution and measurement of marketing campaigns, develops marketing materials, and interacts with and analyzes, reports from our internal CRM and marketing automation systems. Develops, maintains, and manages program schedules. Monitors campaign impact, effectiveness, and market penetration rates to formulate recommendations to improve results. Recommends ways of continually improving the process of running campaigns. Tests new marketing initiatives to improve results. Collaborates cross functionally with product marketing, marketing operations, and sales teams to develop campaign narratives, messaging, and tactics. Recognizes and shares data trends and recommends best practices based on successful campaigns. Recommends new tools to better the overall marketing process. Monitors the conversion of leads and recommends and implements action plans to address gaps
SUPERVISION: Operates under minimal supervision. May provide work direction to individual contributors
EXPERIENCE/EDUCATION: High school diploma or equivalent required. Bachelor’s degree in marketing, business, or related field required. At least 7 years of experience with revenue-generating marketing programs required. Experience utilizing Salesforce, Marketo, and/or other CRM/automation tools required. Inbound and Outbound startup marketing experience is preferred. DIGITAL MARKETING: Requires 4 – 6 years of experience in digital marketing strategy development and execution, including experience in PPC, display, SEO, lead generation , and/or online content development. PHYSICAL DEMANDS: General office environment. May require long periods sitting and viewing a computer monitor. Moderate levels of stress may occur at times. No special physical demands required. Occasional domestic travel, less than 10%

Ecommerce Manager Resume Examples & Samples

Min. Bachelor Degree from reputable university
Min. working experience 5 years in related field
Good analytical skill and strong drive
Able to speak and write in English

Ecommerce Manager Resume Examples & Samples

Manage the Customer Portal support team. This team is charged with Level 1/2 support for all Customer Portal user issues. The team also works closely with IT to manage issue tickets, especially where level 2 support is required from IT or a third party to fix issues. As a largely dispersed and remote team, this will also require constant communications to assure assignments are clear and all team members are adequately trained and engaged
Customer Portal Enhancements. The Customer Portal is the point of entry for much of the company’s ecommerce transactions, as well as a hub for technical publications. A new portal was recently deployed and additional product lines (and business units) will be migrated to the new portal, along with the technical publications portion. The end product will be a single Customer Portal for all ecommerce and technical publications. This position will lead the definition of all business requirements; oversee development; and prepare, plan and execute user acceptance testing, all to assure a smooth GoLive experience for the product lines and users (both internal and external)
Third party ecommerce sites. This position will work with third party providers, such as AeroXchange and OneAero to determine the optimal strategy, taking into account both the needs of the business units and the customer’s requests related to the third party products. Once it is determined that a customer will use the third party exchange, the eCommerce Manager will work with the SAP team and the business leaders to assure the proper ecommerce connections are made and coordinated with the third party provider and the end customer
EDI Strategy and Support. A large percentage of customer orders are transmitted to UTAS through EDI connections, either directly or through the Customer Portal. The eCommerce Manager will promote opportunities for EDI transactions in an effort to maximize the percentage of orders received in this manner

Associate Ecommerce Manager Resume Examples & Samples

Owns and manages the end-to-end promotional experience set-up and launch process
Collaborates with internal and cross-functional teams to build and maintain all sales promotions
Manages the promotions database and folder structure
Partners and coordinate with Site Merchandising and Content Managers on all content and experience planning to support promotions
Responsible for troubleshooting and resolving promotional issues with IT and business team to build winning promotional landing pages
Provides feedback and improvement recommendations to enhance customer’s shopping experience
Works with team to develop A/B and multi-variate testing for all promotional activities
Key contributor to UAT process for all new site enhancements with eCommerce and cross functional teams
Utilizes analytics to make data-driven and/or informed decisions or recommend insightful actions that affect shopping & navigational experience
Performs daily site audits to ensure accuracy of promotions and experiences
Builds and maintains strong relationships with internal and external partners
Responds to customer service inquiries for our internal call center
Bachelor’s degree or equivalent combination of education, training and/or experience
2+ years of experience in eCommerce in the apparel industry preferred
Very detail oriented with ability to multi-task and maintain organization

Ecommerce Manager Resume Examples & Samples

Own and manage the end-to-end promotional experience set up and launch process
Execute promotional strategies to achieve business objectives and KPI goals
Collaborate with internal and cross-functional teams to design, build and maintain all sales promotions
Manage the promotions database and folder structure
Partner and coordinate with Site Merchandising and Site Experience Managers on all content and experience planning to support promotions
Lead and develop analysis of key promotions to improve performance against financial goals
Provide feedback and improvement recommendations to enhance customer’s shopping experience
Work with team to develop A/B and multivariate testing for all promotional activities
Develop sound recommendations for site enhancements to improve customer experience through site search, navigation and merchandising feature
Be a key contributor to UAT process for all new site enhancements with eCommerce and cross functional teams
Hold and attend on-site meetings with Site Merchandising and Content Managers as well as cross-functional teams to enhance collaboration and relationship building
Utilize analytics to make data-driven and/or informed decisions or recommend insightful actions that affect shopping & navigational experience
5+ years of experience in eCommerce in the apparel industry preferred
Must demonstrate sound decision-making and ability to react quickly under pressure
Experience with Microsoft Office suite of programs, including Outlook, Word, Excel and PowerPoint
Work at least 40 hours each week from the Fremont, California office during normal business hours

Ecommerce Manager Resume Examples & Samples

Manage and maintain the UK E-commerce site for Dior Parfums
Grow the Dior E-commerce business
Manage Dior image and sales on the UK E-commerce site
Manage and maintain the E-commerce platform in the UK market
Working with all relevant departments and Paris Head Office to ensure a multichannel UK E-commerce trading platform, maximizing sales and customer retention
Responsible for all forecasting and planning, online merchandising, E-commerce operations management: responsible for managing and executing the day to day e-commerce operations: fulfillment, distribution, customer service, orders management, site performance, technical partners- All the above must be done respecting the brand image
Build campaigns and manage web calendar, in synchronization with the marketing calendar to increase ecommerce sales on Dior.com
Manage E-mail campaigns: define frequency, offers, segments, etc
Search Engine Marketing: increase traffic to Dior.com and ROI
Grow client base through acquisition campaigns
Maximize recruitment opportunities within our site
Identify external acquisition options such as Twitter cards, list rentals etc
Guide CRM, media and marketing teams to drive E-commerce traffic and sales
Manage site efficiency providing Central office with daily updates of any technical issues
Budget Management
Create P.O.s process invoices, partner with Finance on P&L

Ecommerce Manager Resume Examples & Samples

Strong Influencing and Networking skills
Very strong communication skills
“Never Stop Training” mindset
Exposure eCommerce business is highly preferred
University degree in Business/ Marketing/ Economics/ Management and relevant qualification
Preferably in apparel/ fashion/ footwear
Outlook: Advance
Word: Advance
Excel: Advance
PowerPoint: Advance
Fluent in English as well as local language

Ecommerce Manager M&s.com Resume Examples & Samples

Experience of running a dot com
Experience of delivering commercial targets
Excellent communication skills influencing cross functional teams and senior stakeholders
Experience in ecommerce or retail environment preferred

Assistant Digital & Ecommerce Manager Resume Examples & Samples

Day-to-day management of Brazil ecommerce store including content upload, site optimisation, merchandising, promotion set up, etc
Align online event and promotional plan with Brazil market team
Identify and implement opportunities for organic growth and improved site experience using analytics
Manage and execute an effective promotional affiliate plan via the chosen network
Manage and monitor all 3rd party agencies
Track movements of Brazilian competitors and feed actions into sales plan
Identify and understand the needs and requirements of the Brazilian online customer
Align online marketing plans with retail marketing
Support with Brazil digital development projects
Minimum bachelor’s degree in Marketing, or Communications
Fluent in Portuguese and English

Ecommerce Manager Resume Examples & Samples

Manage the fulfillment & customer care service provider & ensure all SLAs are met
Serve as a bridge & point of contact between the Australia business & Regional Ecommerce organization
Responsible for collaborating with cross-functional partners to manage the Ecommerce business which includes key activities such as financial planning, merchandizing, product planning & pricing, content development, promotional campaigns and other online marketing, customer service and fulfillment
Generate and implement new sales and marketing initiatives to increase Ecommerce sales and profitability
Minimum of 10 years’ experience, of which 5 or more years (most recent) must be with demonstrated commercial success in the B2C Ecommerce space
Preferred industry backgrounds are Fashion Retail and Wholesale
A good understanding of the Australian E Commerce market and the ability to leverage key networks and contacts within the Online space
Excellent communication skills with experience working in a matrix organization. Working in a MNC is a plus
Previous experience executing Ecommerce platform projects is highly preferred
Outstanding analytical skills, strong experience interpreting test results & drawing conclusions
Knowledge of CRM Techniques & managing Loyalty programs is an advantage

Assistant Ecommerce Manager Resume Examples & Samples

Develop and plan the overall sales and profit strategy including budget allocation for ecommerce markets alongside the International Ecommerce Manager
Lead monthly and quarterly market reviews taking full ownership for strategies behind commercial ROI reporting, ecommerce marketing activities, online customer experience
Lead the testing, development and execution of digital marketing (paid search, retargeting, display, SEO and paid social) that directly impact awareness, engagement, and acquisition across our international markets
Proactively identify online trading opportunities to improve, optimise and accelerate ecommerce sales performance
Develop strategies to help ecommerce market teams build plans in orders to deliver online targets (customer acquisition, retention and key conversion metrics), including the forecasts and monthly reports associated with these plans
Analyse and benchmark ecommerce and digital marketing KPIs to identify trends and recommendations for the markets to drive sales growth and maximise conversion rates
Work with external agencies to drive digital marketing traffic and ecommerce sales growth
Work collaboratively with the Brand Marketing, Digital Creative and CRM teams to deliver integrated 360-marketing campaigns with responsibility to define the paid digital marketing and ecommerce initiatives
Work closely with Customer Insight team to develop a deep understanding of the customer base including new versus existing customers, taking ownership for continually evolving the plan to ensure The Body Shop is attracting the right customer mix across our markets
Work with Finance, IT, Customer Care and Logistics teams to deliver key projects and trading initiatives
Collaborate with digital teams within L’Oreal Group to share best practice and identify new opportunities for growth

Ecommerce Manager Resume Examples & Samples

Partner with Marketing and DTC team to develop and execute a marketing calendar for email and site updates, including homepage updates and content refreshes
Partner with Digital and eCommerce marketing teams to develop digital marketing strategies and campaigns that efficiently drive qualified traffic to the website via various channels, including paid search, organic search, email, affiliates, display, retargeting and social
Partner with Customer Service to understand customer feedback and implement changes to improve online user experience
Continually seek to improve the online experience by researching and staying abreast of new and innovative solutions and capabilities, key competitor actions, industry trends and emerging customer and market needs
Excellent analytical skills with the ability to convert raw data from multiple sources into actionable insights
Passion for retail eCommerce analytics
Strong understanding of eCommerce Technology including analytics, data architecture, platform infrastructure, content management, etc
Full understanding of Search Engine Optimization, eCommerce management/merchandising Practices and digital marketing
Adept in eCommerce and retail industry advancements, trends and initiatives
Advanced in Excel & PowerPoint
Ability to manage and guide 3rd party development team
Effective presentation skills, ability to communicate technology solutions to non-technical business people
Ability to prioritize and manage workload while meeting deadlines
Self-starter that can work independently as well as part of a team

Ecommerce Manager Resume Examples & Samples

Lead overall marketing efforts for Fanatics Authentic on network of websites including but not limited to: NFL Shop, NBA Store, NHL Shop, MLB Shop, pro team shops and college stores
Align marketing strategy between cross functional domains including Paid Search, SEO, Affiliate Advertising, Social Media, Email Marketing, Creative and technology to ensure key Performance Indicator targets are met (Ex: Revenue, conversion rate, Average order value, traffic, etc.)
Develop and execute promotions within overall partner site strategy
Develop and maintain important partner relationships including review presentations with business management team at other Fanatics locations strategically throughout the year (Ex: Fanatics Pennsylvania offices )
Gather and analyze reports to identify growth opportunities and competitive analysis to lead data driven business decisions
Participate in partner marketing meetings to ensure Fanatics Authentic products are top of mind for day-to-day placement and inclusion in upcoming marketing calendars
Lead hot market execution for Fanatics Authentic across league and team partner sites
Collaborate with product development team to create exclusive items for partner sites
Bachelor’s degree in business, marketing, or related field required
2-5 years of related experience in client services, account management, or interactive marketing
Experience in E-Commerce and knowledge of digital content & how to maximize revenues
Proven track record of success meeting revenue goals and managing multiple partners
Excellent internal and external communication skills
Strong written, verbal and presentation skills
Ability to think strategically, creatively and analytically
Exceptional work ethic, ability to perform under pressure and meet deadlines, and demonstrates enthusiasm toward internal stakeholders and partners
Ability to build effective working relationships with others inside and outside the organization
Working knowledge of internet technologies and graphic design a plus
Knowledge of Adobe Analytics and/or Google Analytics a plus
Sports Fan

Senior Ecommerce Manager, Americas Resume Examples & Samples

Achieve quarterly Adobe Stock sales targets
Learn Adobe’s current creative product and marketing programs and create programs to grow the share of the Direct business
Define and prioritize which opportunities we should pursue to grow the business
Be a leader: we’re in a transformation; there will be many bumps and scrapes- You will keep your partners excited and motivated

Ecommerce Manager Resume Examples & Samples

Develop the eCommerce merchandising and promotions strategy for the business and communicate that strategy across the divisions and groups
Track and analyze eCommerce sales and conversions
Advise marketing teams of best practices with regard to merchandising, testing and projected results and how to best utilize our platforms to their fullest potential
Oversee the merchandizing process for eCommerce by partnering with Businesses, Commercial Marketing, Channel Management, and Marketing teams
Provide thought leadership on product recommendations through existing purchasing data
Reports on merchandising performance and highlights insights to drive leadership decision-making
Oversee the development of cross divisional promotions and represent the Laboratory Products Group in Promotion Governance Committee
Drive execution of additional eBusiness capabilities, e.g., B2B and Supply Centers
Stay up-to-date on eCommerce best practices
Bachelor’s degree and 5-7 years of online marketing experience with at least 3 years of merchandising experience in eCommerce
At least 1-2 years of project management experience
Understanding of underlying web technology
Deep web analytics experience, preferably utilizing the Adobe toolset
Eager to get things done and highly self-motivated
Works well in a deadline-driven environmen
LI-KP1
IND-LPG

Ecommerce Manager Resume Examples & Samples

Define, develop and execute the e-Commerce calendar for the brand in line with their marketing plan
Responsible for creating and updating all website content and eCommerce related EDM communications
Devise and execute the eRetailer strategy for the brand and support with content, e-merchandising strategy and EDM as required
Develop and implement strategies in conjunction with Marketing to optimize traffic to e-commerce site using various levers (media, social, partnerships etc.)
Track and measure the site and business performance to improve the KPIs (e.g. frequency, conversion, average order size) on all devices (web, mobile, tablet)
Optimise site usability, on-line assortment, e-merchandising strategy: catalogue, promos, testing
Facilitate technology, tools and partners deployment to improve platforms and functionalities

Cluster Ecommerce Manager Resume Examples & Samples

2 years’ experience in internet marketing in the hospitality industry, or 3 years’ experience of advertising/interactive agency, or related professional area
1) Execute Marriott’s eCommerce strategy across hotels within a cluster as eCommerce lead for hotels/clusters
Ensure property information on Marriott.com, global sites, and eChannels is accurate, complete, and timely to enable hotels to meet or exceed guest expectations at every online touchpoint during the guest journey
Employ eMarketing strategies and tactics to drive revenue for hotels, including: use search engine optimization, paid search, email marketing, and other online marketing tactics to increase penetration with target customers, collaborate closely with Marketing teams to execute/pull through online Brand Marketing strategies and plans for the cluster and champion and audit use of B2B e-tools to grow online bookings for Group and Corporate business in cluster hotels
Partner with Marketing Manager to provide advice to hotels and activate appropriate on-strategy eCommerce priorities and tactics
Support Marriott’s focus on “bias booking direct” strategic direction
Work with the Marketing Manager and Directors to set ecommerce goals for the cluster/hotel, review progress periodically, and troubleshoot performance issues, identify hotel-specific online needs, set budgets for the cluster/hotels for eCommerce activities
2) Ensure that all hotels within a cluster are fully activated on Marriott.com and appropriate in-language global sites
Implement and manage the Hotel Web Sites on Marriott.com and its global sites by
Maintain and update all Marriott.com Hotel Web Site content including marketing messaging, imagery, captions, links, PDFs, hotel alerts, etc. (MM responsible for creation of marketing materials)
Conduct regular audits of Marriott.com Hotel Web Sites to ensure each hotel is optimized for high quality custom images, content, links, and accurate translations, and work with hotels on corrective action
Responsible for activation of eAction plan (utilizing marketing materials created by Marketing Manager)
Serve as the EPIC administrator for the hotel(s) for all relevant fields
Manage the pull-through and activation of key corporate eCommerce projects (e.g., new Marriott.com Hotel Web Sites, Local Area Knowledge, and similar corporate “e” services)
Search Engine Marketing of the Marriott.com Hotel Web Sites via assuring that hotel websites and modules on Marriott.com and global sites are fully optimized to maximize traffic from search engines and acting as the point if contact with SEO Vendor to coordinate Search Engine Optimization (SEO) tactics, manage oversight of onsite optimization strategy (i.e. key word review, meta data, title tags, page copy etc.) and managing oversight of offsite optimization strategy (i.e. photo and video syndication, press release optimization, directory listings etc.)
Work with Marketing Manager and Corporate teams to manage the pay-per-click keyword strategy
Reporting: Partner with Marketing Manager to review reports such as Site Catalyst, SRC5/6, Evaluation Tool, Dashboard, DoubleClick, SEO etc. and take corrective action, as appropriate
Ensure that all web sites, content, tactics, etc., for all hotels within a cluster comply with Marriott’s Internet Brand Standards and Policies; monitor for off-strategy web tactics and programs, and take appropriate action either directly or in collaboration with area, region, and/or corporate leadership
3) Verify that all hotels within a cluster are fully activating and optimizing their presence on approved internet eChannels
Focus on growing hotel top line online revenue by executing against the eCommerce strategy
Ensure that all hotels are participating in approved echannels (utilizing echannel partnerships developed by the region-level Global eChannel leads at Corporate HQ)
Regularly audit content, images, and star ratings on echannels, and work with hotels to make appropriate corrections
Work with cluster and regional marketing teams to define and execute the hotel echannel merchandising plan
Execute hotel/cluster eChannel marketing tactics
Collaborate with cluster Revenue Leaders and audit hotel performance on eChannels
4) Provide eCommerce communication, training, and education
Use the eCommerce Resource guide
Provide eCommerce reporting and analysis support & report outs if needed for owner and property meetings
Train and educate cluster and/or hotel-level managers on how to e-activate their hotels
Serve as cluster-level point-person for Marriott’s eCommerce Strategy. Cultivate relationships and communicate with ASLs, GMs, Revenue Leaders etc., to raise their awareness, understanding, and motivation to e-activate their hotels
Participate in regularly-scheduled regional eCommerce Conference Calls/web calls to review performance, share best practices, and troubleshoot issues; follow-up on open items
Develop other cluster-level eCommerce communications, as appropriate
2 - 3 years of internet marketing experience in the hospitality industry or
3-4 years of advertising/interactive agency experience
Strong understanding of traditional and online marketing
Experience working effectively in a multi-national setting
Able to work independently and prioritize objectively
Ability to independently manage multiple tasks and projects
Exceptional teamwork
Demonstrated ability to collaborate to achieve results
Content Management Systems (Vignette), Web Analytics Tools, HTML, Microsoft Office software applications desired

Ecommerce Manager Resume Examples & Samples

Develop an ecommerce strategy and roadmap that increases market share and establishes Beckman as the leading partner versus our competitive set
Collaborate with internal partners to execute infrastructure projects such as Core Commerce, Product Information Management and Customer Data globally in accordance with plan
Develop commercial plan to ensure that ecommerce development supports segment, category and brand strategies to deliver targeted commercial goals
Develops roadmap and plan to develop and ensure ecommerce portfolio is executed well across all businesses, working with global and cross-functional teams
Develop the organizations capabilities to deliver advanced analytics that have the ability to deliver transactional insights to create agility in execution of commercial programs and promotions
Partnering and leveraging commercial team to develop and share best practices
Accountable for building organization’s ecommerce capability in partnership with Product Marketing, Commercial Marketing, IT, Order Processing, Customer Service, Sales Operations, Fulfillment, Finance and regional partners
Integrates ecommerce into commercial planning process and execution (Strategic Business Plan, Integrated Commercial Planning, Annual Sales Forecast and Operating Plan)
Seeks out and interprets key trends in ecommerce, in order to drive necessary focus and innovation for business growth
Builds capabilities and talent within the organization through engagement and development
At least 7+ years of overall experience of B2B ecommerce, large scale IT projects, marketing technology, project management, CRM and other digital channels
Must be able to demonstrate a track record of delivering change management involving stakeholder alignment and have proven ability to influence peers, associates, internal customers, senior leaders
Experience with the e-procurement environment and opportunities
Forecasting/budgeting financial analysis and ability to prioritize opportunities
Experience planning/driving ecommerce, technology/innovation function within an organization
Digital experience beyond digital tactics and how to leverage for demand generation, awareness and various marketing variables, metrics, analytics as well as the ability to work with market research tools and input
Demonstrated leadership of highly collaborative teams
Global experience, ability to work across various cultures & capability levels, understanding regional trends and media landscape across different regions
Progressive Mindset – will push to the boundaries and able to lead self and others
A self-starter who can lead through ambiguity and is a creative problem solver

Ecommerce Manager Resume Examples & Samples

To plan, brief, coordinate and upload content on all Strathberry sites
Coordinate with internal teams to create and upload eCommerce data, including product descriptions, meta data and attributes, whilst optimizing for the best customer journey
Carry out quality assurance checks on content
Work with internal and external teams to ensure efficient use of the in-house photography studio
Coordinate and continuously improve the process of publishing digital assets, from concept to effective delivery
Ensure translated and trans-created content is delivered on time and to the highest standards
Close working relationship with Art Director and Marketing Executive
Managing integration for 4 Shopify platforms and TradeGecko
Proven experience of Magneto
A knowledge of basic HTML advantageous
Experience of reporting back to business on goals and performance
Understanding of the importance of promoting and reflecting the image of a luxury brand
Experience working for an online retailer and experience of working with Shopify would be beneficial
Proven track record of working in-house for Ecommerce retail websites
A good level of numeracy and the ability to produce and maintain accurate records
Process-driven mind set
Interest in the luxury brand industry
Self-motivated with a ‘can do’ attitude
Ability to learn new systems quickly

Ecommerce Manager Resume Examples & Samples

Understand key drivers of Southern Europe customer conversion (UI, bugs, site features, etc.), including drivers of customer dropout rate & funnel analysis
Take responsibility for regional net customer growth figures (new + repeat – newly lapsed customers) and NPS scores for consumers in assigned markets
Coordinate with EMEA Customer Experience team and Global Customer Operations to ensure pain points are addressed
Responsible for the Call center PnL
Work with Customer Marketing team to understand key drivers of customer satisfaction, including drivers of customer attrition; maintain content for customer facing FAQ's for business

Ecommerce Manager Resume Examples & Samples

Design strategy and identify initiatives and implement projects which capitalize on opportunities to enhance the omni-channel buying experience across desktop, mobile, tablet platforms
Create vision and clearly articulate and deliver strategic direction to large, geographically dispersed teams in order to deliver initiatives to completion
Provide direction to operational teams, including design, IT, and testing
Take accountability for meeting sales targets through the execution of strategic initiatives that enhance the ecommerce site
Lever sales metrics, funnel analysis, and user feedback to identify opportunities to enhance customer satisfaction with ecommerce site to best-in-class levels
Design, develop and deliver on initiatives to drive conversion rates to best-in-class level
Create executive level presentations to report sales, conversion rate, and satisfaction scores on weekly, monthly, quarterly, and yearly periods to management team

Ecommerce Manager Resume Examples & Samples

Responsible for the reporting in cooperation with Analytics team (collection, analysis, communication)
Partner with brands’ marketing and sales teams to ensure cohesive programs considering all sides of the business
Build connections with activation/digital teams to maximize opportunities
Serve as the Subject Matter Expert for Ecommerce by introducing industry best practices, standards and innovation
Leads cross functional teams
Partners with sales and planning to identify and maximize ecommerce opportunities and increase ecommerce business
Identifies and maximizes best practices by retailer
Supports content initiatives to drive better search results

Ritz-carlton Field Senior Ecommerce Manager Resume Examples & Samples

1) Lead The Ritz-Carlton’s and EDITION’s eCommerce strategy across hotels within a region and ensure hotel-level execution
Serve as the subject matter expert on eCommerce and eMarketing disciplines for the region; serve as the subject matter expert on the region for the eCommerce team
Create online marketing strategies and tactics to drive revenue for hotels, including
Manage efforts, in partnership with the Area Director of Sales and Marketing, Regional Field Marketing Manager/Sr. Manager/Director, and Corporate Director of The Ritz-Carlton Field eCommerce
Work with hotel level resources to ensure property information on Ritzcarlton.com, global sites, and eChannels is accurate, complete, and timely to enable hotels to meet or exceed guest expectations at every online touch point during the guest journey
Partner with Area Director of Sales and Marketing and Field Marketing Managers to provide advice to hotels and activate appropriate on-strategy eCommerce priorities and tactics
Partner with Revenue Management to prioritize and merchandise package and offer strategies on Ritzcarlton.com and EDITION.com in online advertising channels
Support The Ritz-Carlton’s and EDITION’s direct booking strategy to encourage share shift from online travel agencies (OTAs) to company owned channels
Identify legal and fraud issues regionally and recommend and assist with resolution
2) Oversee online activation for regional hotels on Ritzcarlton.com, mobile sites, and appropriate in-language global sites
Manage regional Hotel Web Sites on Ritzcarlton.com, EDITION.com, and global sites
Serve as the regional subject matter expert in Search Engine Marketing of the Ritzcarlton.com Hotel Web Sites and EDITION.com
Work with hotels and Public Relations teams to activate and optimize social media activities with approved vendors, following corporate direction
Reporting: Partner with Area Director of Sales and Marketing and Field Marketing Manager/Senior Manager to review reports with hotels, including Omniture, MRDW, Marriott reporting tools, etc. and take corrective action, as appropriate
Lead brand standards compliance for all online activities; make sure that all web sites, content, tactics, etc., for all hotels within a region comply with The Ritz-Carlton’s and EDITION’s Brand Standards and Policies; monitor for off-strategy web tactics and programs, and take appropriate action either directly or in collaboration with area, region, and/or corporate leadership
3) Create and execute eChannels strategy for all hotels within a region; maintain strategic relationships with online travel agency (OTA) contacts, property teams, owners, and corporate counterparts
Manage hotel activation and optimization of their presence on approved internet eChannels
Partner with revenue management and regional marketing teams to define and execute eChannel merchandising plans
Ensure that all hotels are participating in approved global and regionally relevant eChannels (utilizing eChannel partnerships developed by the region-level Global eChannel leads at Corporate HQ)
Regularly audit content, images, and star ratings on eChannels, and work with hotels to make appropriate corrections
Execute hotel/region eChannel marketing tactics and act as liaison to regional eChannel and OTA representatives
Collaborate with regional Revenue Leaders and audit hotel performance on eChannels
Partner with area team to ensure Look No Further policy is upheld across all properties
4) Lead regional eCommerce communication, reporting, training, and education
Serve as region-level point-person for The Ritz-Carlton’s and EDITION’s eCommerce Strategy. Cultivate relationships and communicate with GMs, Revenue Leaders etc., to raise their awareness, understanding, and motivation to eActivate their hotels
Train and educate region and/or hotel-level managers on the importance of eCommerce activities and how to eActivate their hotels
Provide eCommerce reporting and analysis support at a regional and hotel level; deliver actionable intelligence based on reporting and analytics
Monitor hotel performance (through evaluation tool) and provide feedback, strategies for growth and improvement based on reports
Prepare and deliver reporting and presentations to sales management, owners and asset managers
Organize and lead regularly-scheduled regional eCommerce Conference Calls to review performance, share best practices, and troubleshoot issues; follow-up on open items
Develop other region-level eCommerce communications, as appropriate
Participate in corporate Ritz-Carlton and EDITION eCommerce and Marriott cluster field eCommerce meetings and trainings for communication pull-through, best-practice sharing, and alignment
3 - 7 years of online marketing experience, preferably in the hospitality and/or luxury goods industries or
Significant experience with field / distributed marketing functions
Strong understanding of global / international marketing
Understanding and experience of search engine optimization, PPC advertising, display advertising, email marketing
Experience with hospitality eChannels, Online Travel Agents, or other 3rd consumer party sales channels
Detail oriented, with demonstrated track record of follow-through and delivery
Experience working effectively in a multi-national setting, willingness to travel
Ability to independently manage multiple tasks and projects; motivated self-starter
Demonstrates self confidence, energy and enthusiasm
Exceptional teamwork, Demonstrated ability to collaborate to achieve results
Strong written and oral communications skills
Ability to track promotions and provide reports; analytics skills
Microsoft Office software applications desired; Excel experience required

Senior Ecommerce Manager Resume Examples & Samples

Conducts regular competitor benchmarking, analyze consumer demand, reviews pricing for travel related products and services in the Latin America region synthesizing this into performance enhancements for new and repeat customers, transactional channels, and new business requirements to achieve profitable growth
Leads day to day and weekly/quarterly trading reviews across all lines of business and transactional channels of Expedia Point of Sales in Brazil
Responsible for monitoring and tracking transactional and revenue performance, coordinating implementation of corrective actions when necessary
Works very closely with the marketing channel owners to give guidance on marketing efficiency, be the 'go to' person for tactical online marketing focus
Works very closely with the Brand marketing team and Site Production team to ensure optimal coordination of efforts. One of key "go to" spokespersons for Region with External Press
Works very closely with LatAm LPS team in identifying new hotel property acquisition in the region, ensuring early customer booking traction
Takes responsibility for Destination Management (i.e. maximize worldwide Gross Booking Value growth) for the top destinations in Latin America
Works very closely with LatAm Merchandiser, develops tactical merchandising and promotion plans and prepares related budgets and forecasts
Contribute to establishing value proposition, brand claims & competitive landscape (e.g. fee grids)
Works with Finance and Global Online Marketing teams to accurately set a financial forecast for Latin America
Understands key drivers of customer satisfaction, including drivers of customer attrition
Reviews primary & secondary research for assigned business
Minimal supervision required; a self-starter and team player. Collaborates well across the Expedia Matrix

Ecommerce Manager Resume Examples & Samples

Develop website merchandise strategies to achieve sales and gross margin goals with Global Merchants
Provide daily, weekly, monthly ecommerce reporting
Foster collaborative relationships with other team members, corporate partners in the US and Singapore and with other merchants and partners around the world
5 years experience working in e-Commerce, in a complex, matrix structured organisation
Previous experience working for a lifestyle retail brand would be highly desirable
Demonstrated experience managing EDM programs
Extensive web analytics skills, with demonstrated proficiency in Google Analytics
Strong business acumen and financial proficiency, analytical and business planning skills
Proven ability to interface with business as well as technical teams
Strong interpersonal skills and demonstrated ability to work with global teams harmoniously in a fast-paced business environment
Demonstrated knowledge of website technology and development
Ability to operate at both a strategic and tactical execution level
Excellent communication skills -- verbal and written
University qualifications in Commerce, or a related field would be very highly regarded
Home furnishings and interior design knowledge preferred, but not required

Senior Ecommerce Manager Resume Examples & Samples

Strong commercial and trading experience in a retail/online environment
Ecommerce and\or Digital Marketing and Customer Experience consistent track record
Channel management experience: SEM, SEO, CRM, Affiliates, Email marketing
Highly analytical abilities and customer data to drive insights
Consistent record of defining and executing key analyses with minimal supervision
Strong business insight and business driven profile
Creative and innovative thinker with a “can do” attitude
Ability to work in cross-functional team in a matrixed organization
Agreeable in a fast past, ever changing environment
Passionate about the consumer and consumer advocate mind-set
Fluent Spanish and English
Knowledge of Microsoft Excel and PowerPoint and demonstrated experience in modelling, analysis, research and presentation creation
University degree required, with Business/Economics/Technical field or MBA preferred
Travel industry experience a plus
Experience with Mexican Market is a plus

Senior Ecommerce Manager Resume Examples & Samples

Develops category and brand revenue growth strategies from data, insights and other marker and customer information
Significant level of collaboration and ability to influence decisions (sales, trade, brand)
Business development: business assessment, strategic planning, selling in of growth driving ideas
Partners with sales and planning to identify and maximize Ecommerce opportunities and increase Ecommerce business
Creates an omni-channel experience
Researches and executes new strategies to drive Ecommerce sales

Ecommerce Manager Resume Examples & Samples

Manage delivery of eCommerce activities including activation of local and regional promotions SEO, PPC, Display, on site retailing, website management, local email, social media and more
Identify hotel goals and develops online business plan to achieve said goals. Presents plan to stakeholders and administers regular follow-up to ensure hotel/region is on target to achieve goals
Research and help to identify business opportunities for improvement of hotels’ online performance and revenue contribution. Analyzes and communicates findings and conclusions to department leadership
Stay abreast of all online marketing channels including cutting-edge technology, systems and opportunities and makes recommendations for implementation within eCommerce department and hotels
Manages directly and project manages all eCommerce activities for portfolio and works cooperatively with subject matter experts to develop and execute plans
Trial and implement new local services and share Best Practices with Global Online for onward communication / sharing with Brands, Customer Marketing and other Area eCommerce teams
Serve as primary contact for hotels and regional teams to engage with Global Online group for incremental online tools/resources beyond Brand system-wide standard offering
Analysing and acting upon numerous data sources through manipulation and configuration of digital and commercial reports
Continue to seek-out and develop new forms of cutting-edge technologies for test-and-learn applications to drive competitive advantage, revenue and plan ROI
Manage the objectives for the department/project and how those objectives are going to be accomplished
Disseminate, organize and communicate regarding assignments and projects within the department/project team
Manage the cross-functional links between Global On-line Services, and Key Stakeholders/Departments
Inform upper management of department’s progress and advise them on key issues to help the decision making process
Oversee and evaluate systems to ensure all critical functionality is operating as designed and to identify opportunity for development
Own and manage all eCommerce activities. (i.e. process, function, project)
Assess actual performance against standards to determine whether the eCommerce department (i.e. department, team, project) is on target to reach goals and takes corrective actions as necessary
Degree or significant work experience in lieu thereof
Good working knowledge of excel and data manipulation. Bringing digital and operational performance together and understanding the correlations and relationships
Advanced degree in business studies or Marketing or relevant experience in lieu thereof
Optimum mix of work experience in hotels, marketing and ecommerce roles

Marketing & Ecommerce Manager Resume Examples & Samples

4 years’ experience in marketing communications, advertising agency, e-marketing agency, or related professional area, 1 year of internet marketing experience
Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders
Leads on ad hoc marketing opportunities and special projects, as requested by General Manager or Sales leader
Builds and maintains critical relationships
Maintains close communications with DME, GMs, Sales Leaders, and Revenue Leaders
Visits and/or contacts various stakeholder properties and market cluster and sales strategy meetings
Manages relationships with media representatives
Maintains accurate and up-to-date property initiative, tracking, and budget data/reports using project management system
Measure and report success of property marketing and eCommerce performance to stakeholders using relevant tools
Collaborates with designated agency/vendor to achieve goals for all assigned hotels
Coordinates photo shoots in conjunction with GD&PS or other agency/vendor
Works with designated vendor partners as needed for collateral, communications, photography, DM, etc
Works with designated vendor partners and Field Support to ensure that any communications materials created are up-to-date with marketing communications and identity standards
Manages advertising, public relations, and media agencies, where applicable
Facilitates communications regarding marketing and eCommerce on behalf of properties for owners and asset management groups
Provides updates regarding recent actions and upcoming initiatives
Prepares for and participate in owner meetings, as appropriate

Ecommerce Manager Resume Examples & Samples

Develop and oversee the execution of all online marketing programs and initiatives to drive sales and profits including: Paid search, SEO, email marketing, affiliate marketing, retargeting and online analytics
Define and deliver upon all sales objectives; ensure maximum cost efficiencies and balanced spending are consistently achieved; track and ensure accurate budget forecasting, program ROI and benchmark identification
Drive qualified traffic and sales with CRM and cross-channeling strategies
Develop and oversee the Totokaelo customer experience to increase engagement and conversion rates; drive revenue and profitability
Manage online store initiatives such as user-experience and analytics; product descriptions, photos, cross & up selling, product reviews, etc
Develop and oversee measurement strategy to track the performance of all online marketing programs; design test strategies and refine creative assets to optimize results
Develop and manage customer retention strategy and programs to achieve revenue and profit growth targets
Perform research and segmentation studies to determine key consumer targets, insights, needs, wants and behaviors
Develop monthly, quarterly and annual marketing budgets and forecasts for revenue, margin and expenses; recap and analyze business results versus plan
Identify and implement new opportunities to drive sales, visibility and efficiencies, including site functionality and design
Provide structure and manage evolving development team operations, roles and responsibilities and systems/tools to support the needs of the organizations growth
Identify and implement modifications to improve the existing platform or assist in sourcing new solutions
Work with merchandising team to understand Totokaelo products, promotions, and key selling dates to ensure the appropriate assortment is available online and at the right time

Assistant Digital & Ecommerce Manager Mexico Resume Examples & Samples

Day-to-day management of Mexico ecommerce store including content upload, site optimisation, merchandising, promotion set up, etc
Deliver and manage all online events and promotions for Mexico, to include planning, applying promotions technically and managing of communication via websites, email, affiliates, and other external digital media
Align online event and promotional plan with Mexico market team
Produce, plan and deliver effective email campaigns in partnership with Mexico market team
Track movements of Mexican competitors and feed actions into sales plan
Identify and understand the needs and requirements of the Mexican online customer
Support with Mexico digital development projects
Minimum bachelor’s degree

Assistant Digital & Ecommerce Manager Brazil Resume Examples & Samples

Deliver and manage all online events and promotions for Brazil, to include planning, applying promotions technically and managing of communication via websites, email, affiliates, and other external digital media
Support paid search, paid social, display and SEO activities
Produce, plan and deliver effective email campaigns in partnership with Brazil market team
Effectively employ analytics to identify success/failure of campaigns and performance trends
Ensure all payment processing, fraud management and post-purchase customer service for the online channel is actioned, affecting change in Logistics & Fulfilment
Coordinate as instructed all online marketing and projects/budgets

Ecommerce Manager Latin Resume Examples & Samples

Define, implement and execute the ecommerce and Omni channel marketing strategy for Brazil & Mexicoacross digital channels including but not limited to PPC, SEO, Affiliates, Partnerships, Emails and Social Media. Decide on the spend allocation across channels, aligning efforts with overall business plans
Define and implement third party ecommerce sites expansion strategy (e.g. Amazon, Belezanaweb)
Collaborate with ecommerce, CRM and brand marketing stakeholders across the business - this is a role which is both strategic and hands on
Set and achieve ecommerce revenue targets and KPIs for sales, traffic and customers
Monitor and optimise performance of each marketing channel, driving opportunities for improvement
Mentor and develop your team as well as external agencies as required
Work closely with related functions including operations, commercial, brand and merchandising to ensure an aligned approach to ecommerce marketing activity
Provide insight on competitor activity and relevant industry developments ad how this translates to Brazil & Mexico strategy
With business stakeholders build forecasts and strategies that drive a customer lifecycle approach which includes acquisition, conversion, growth and retention
Analyse and produce clear, regular and accurate reports on all digital marketing, CRM and ecommerce activities, coupled with actionable insights
Coordinate with local Brazil & Mexico market to support commercial trading initiatives and drive to store activities
Related degree or equivalent experience
Spanish and Portuguese language skills

Ecommerce Manager Resume Examples & Samples

Pre-launch, oversee design/build of site
Manage 3rd party fulfillment and customer service
Work with Retail Management on product assortment
Assign tasks to staff
Previous experience is required
Experience of launching and coding a brand new website in the U.S
Knowledge of retail/fashion/ children’s markets in the U.S
Excellent communication skills (Internally and externally)

Web & Ecommerce Manager Resume Examples & Samples

Leads the multi-faceted eCommerce team to drive online and in-store sales
Supervises the work of: one e-commerce and web specialist; two e-merchandisers; and one data entry coordinator
Accountable for the management of the ecommerce operations including inventory, site campaigns, and enhancements
Collaboration with Marketing Channels team to drive traffic with relevant customer facing experiences and ensure a smooth customer journey to and from the site
Work collaboratively with key stakeholders in Purchasing, IT, and Operations to create alignment and ensure end-to-end implementation of digital activity
Support brand management both corporately and across the banners through ensuring eCommerce and other digital properties align with brand guidelines/standards, and the desired customer and brand experience
Contribute to the campaign planning process and work collaboratively with the strategic planning and operations marketing team to build and execute marketing campaigns, programs and initiatives
Leverage customer insights, analytics, research and reporting functions to support decision making, analyzing results, and providing new ideas
Develop the annual SE.ca/AT/TRIO marketing plans, and supporting operational budgets. Accountable for monitoring and managing the budget throughout the year, including providing reporting and rationale for monthly spend
Develop a customer loyalty strategy and ensure alignment with corporate direction
Participate in marketing related special projects and new initiatives, as required

Senior Ecommerce Manager Resume Examples & Samples

You’re a born leader: You love setting the tone for the team and driving with a people first mantra- the type others rally around and would walk through a wall for
You love to win, and have fun doing it:Your eye is always on the prize + you have a history of blowing away targets. You know it’s an adventure you need to celebrate along the way
You’re a teacher:You recognize the power of paying it forward and are good at helping others develop towards their full potential
You’re a changemaker: As a proud leader of the eCommerce growth engine, you’ll serve as an ambassador throughout Unilever and enable our success. You’ll also get the chance to make a difference in the world by partnering up with Project Sunlight www.projectsunlight.us

Senior Global Ecommerce Manager Resume Examples & Samples

Accountable for driving digital marketing revenue for the Fluke SaaS business
Help set a holistic winning digital marketing strategy across a breadth of digital channels including search engine optimization, paid advertising (search, display, and social), social community management, email, and customer nurturing
Build and grow a new ecommerce capability for the Fluke SaaS business
Oversee and manage E-Commerce and Lead Generation activity with the digital marketing campaign teams for the Fluke SaaS product line
Create E-Commerce website customer experience testing (A/B, Multivariate) plan and support cross-functional teams performing daily experiments to drive learnings and incremental improvements
Develop standard work for E-Commerce and Lead Generation activities for the SaaS product line. Conduct regular stand-up meetings to report out results to key stakeholders and senior leadership providing recommendations to drive improvement
A Bachelor's degree in Marketing, Engineering, Business Administration, or equivalent is required. MBA a plus
5+ years digital marketing and/or digital analytics experience. Experience with digital marketing campaigns in the following digital channels a must: Search Engine Optimization, Paid Advertising (Search and Display), Social Media, Email, and Nurturing
Must have experience working in a dynamic ecommerce campaign environment and ideally possess experience managing a team to drive ecommerce revenue in a technology space
Familiarity with online testing tools preferred (Optimizely, Google Content Experiments, etc.)
Ability to develop testing hypotheses and execute testing plans
Capable of analyzing complex data sets and delivering actionable business recommendations
B2C marketing experience required, B2B marketing experience a plus
Strong proficiency in Google AdWords
Strong proficiency in Microsoft Excel
Strong proficiency in Google Analytics
Basic HTML knowledge a plus

Ecommerce Manager Resume Examples & Samples

Extensive experience in Digital Sales
Strong background in customer acquisition and traffic management
Knowledge about US and EU market
Preferable experience in market that is restricted to legal constraints
Based in Amsterdam
Start-up mentality

Ecommerce Manager Resume Examples & Samples

Manage the new eCommerce system from the perspectives of marketing requirements: help to optimize its performance, interface, and function, troubleshoot with appropriate teams as needed. Develop a strategy, implement, and manage processes enabling marketing team members to publish content to the web. Manage web design, development, and deployment of pages and content for new product lines/ classes of products
Provide training to internal users, as well as provide customer facing content regarding the eCommerce system
Manage the final efforts to move the current marketing website to the newly implemented platform
Utilize the customer data in the eCommerce system to develop marketing strategies and implement marketing actions
Coordinate with and support Inside Sales, Field Sales, IT, and others on further integrations of ERP, SalesForce, and the web
Candidate must have a bachelor's degree in business marketing, Internet marketing, computer science, or a closely related major
Must be knowledgeable about eCommerce, project management, and principles of Marketing. Two to three years of experience with all these aspects is a plus. Some understanding of biology and the biotech industry is a plus
Knowledge about various marketing strategies
Knowledge about SEO concepts
Knowledge about online campaign management
Expert analyzing and organizational skills
Excellent training skills
Excellent ability to work in teams to solve issues and initiate new ideas
Working knowledge of internet security

Ecommerce Manager Food Solutions UKI Resume Examples & Samples

Manage & execute the online sales channel strategy - e-commerce sales covering ecommerce platforms and marketplaces – establishing UFS as top selling supplier, best in class
Manage the online portfolio, providing strategic development of account product placement, promos and providing insights on current SKUS, planning transition, increase of new SKUs
Ownership for creating, negotiating & executing sales strategy and JBP with online partners which will deliver USG, share and allow us to collaborate on strategic projects to drive eCommerce capability in year. (led by CD Acct mgr)
Deliver category and brand growth from data, insights and other customer information
Manage financials of account(s) including margin, rebates, terms, promotions, etc. for profitable growth
Analyse data constantly to improve, refresh portfolio management, marketing opps
Work cross functionally SC, Retail, Finance Mktg & to drive sales & marketing capanility and work with Digital Mktg eCommerce Manager to support content and search initiatives, leveraging data to drive change , incremental sales and ROI
Demand planning and customer service co-ordination (SC / Customers)
Create & develop account relationships by creating credibility, developing trust and providing outstanding sales knowledge and service
Understand the ever-changing marketplace – pureplayer strategy to develop joint growth strategic plans in line with UFS ambitions
Work with marketing ecommerce and be expert on functionality & features to deliver continuous improvement
Ownership for creating, negotiating & executing sales strategy and JBP with partners which will deliver USG, share and allow us to collaborate on strategic projects to drive eCommerce capability in year
Establish a clear roadmap of deliverables with ecommerce channels based on a strong strategy
Successful demonstration of account management or business development with 3rd party eCommerce partners/platforms
Experience of working with online marketplaces desirable
Demonstrable success and experience of driving sales via direct online
Real knowledge of eCommerce product flow and online store optimisation
Excellent analytical & data & financial modelling skills, (manage online P&L)
Ability to operate independently given direction, assess organisational needs, bring solutions and constructive approach
Strong passion for speed and simplicity
Excellent verbal and written skills, key account management
Preferably experience in B2B industry, food even better
Proven capability to work in multifunctional teams
Experience in developing and delivering integrated joint business plans and growth initiatives in the digital space
Sales and negotiation skills
Attention to detail and strong ability to analyse data

Ecommerce Manager ROI Resume Examples & Samples

Take responsibility for the launch and on-going management of nowtv.com/ie, identifying and managing UX and front-end improvements, as well as reporting and analysis
Lead on Cancellation journey improvements and developing the Winback and Saves strategy in collaboration with UK colleagues
Own conversion and attach rate numbers, and utilising a merchandising plan to drive sales inline with forecast
Provide insight led, strategic recommendations supported by data, to drive improvements in conversion
Use your understanding of the roadmap to oversee the optimisation plan with the MVT Exec
Manage SEO in collaboration with the UK SEO Exec to optimise the site and improve SERP visibility
Develop excellent relationships with the eCommerce Product Lead and Technology teams to ensure we are prioritising the right things at the right time

Ecommerce Manager Resume Examples & Samples

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area
Identifies new business to achieve personal and location revenue goals
Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
Closes the best opportunities for the location based on market conditions and location needs
Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution

Ecommerce Manager Resume Examples & Samples

Define vision and key strategies to win and be at the leading edge of FMCG e-commerce in Thailand
Lead joint business planning process and execute full year plan with eRetailers
Work with multifunctional team and eRetailer to plan and execute all eCommerce related activities
Develop and execute online marketing plans
Execute eCom fundamentals (i.e. content, R&R, search, assortment)
Monthly analysis of overall business performance and recommend actions to improve or fix the business
Manage on-going day to day operations (documentation and materials traffic, etc.)
Financial controls and stewardship
1-3 years of experience in business management related to eCommerce
Bachelor degree graduate, marketing or business degree preferred
Strong ability to translate shoppers and consumer insights into marketing strategy/plan
Strong leadership and influencing skill
Strong analytical skills, attention to details and numerical accuracy
Able to lead day-to-day operations with multifunctional team and eRetailers
Demonstrate ability to lead change and drive new innovation in eCommerce space
Able to manage multiple internal clients and operate in a fast moving environment
Strong written and verbal communication skills for both English and Thai

Ecommerce Manager Resume Examples & Samples

Determine and actively tackle the key enablers across people, process and systems to drive forward our eCommerce footprint
Ensure Diageo is creating content for each part of the shopper journey, streamlining into the GAME process
Educate and work as an extended part of Global brand teams, also in market brand and commercial teams
Continuously audit our top selling skews to ensure Diageo shows up exceptionally in execution
Inspire and drive forward innovative shoppable content across Diageo
Review and update the content model and business processes at global level to support the above needs, delivering both productivity and transformation
Working with the Digital Asset Management and Procurement team to drive a ‘Single Source of Truth’ model, where Diageo truly manages its own content
You will have your finger on the pulse of local variations of what A+ content means - and also be able to drive successful localised content to wider audiences where appropriate
Define performance KPIs with data requirements
Create a roadmap for roll out globally
As Diageo evolves and extends its eCommerce footprint, the remit of this role will also evolve, you must be comfortable adapting to change
Have strong eCommerce and shoppable content knowledge (and its impact on other functions, especially marketing and supply)
Superb at leading and working as part of a multi-market, multi-discipline team with a proven ability to manage multiple stakeholders while maintaining integrity of idea and quality in delivery
A balance of creative flair and strong commercial acumen

Ecommerce Manager Resume Examples & Samples

Develop, document, execute, and continuously refine a best in class digital content strategy, driven by data & analytics, inclusive but not limited to infrastructure, UX/UI, content creation, content maintenance, SEO, SSO & personalization
Identify strategic challenges, articulate a vision, provide strategic frameworks and produce actionable roadmaps inclusive of infrastructure and content creation
Lead large scale strategic projects (3-6 month duration) to create end-to-end solutions that enable customers to interact with
Utilize customer research to identify digital experience pain points and opportunities
Work with UX and Design Agencies to develop and user test digital solution concepts/designs
Track and monitor performance for all digital content projects. Provide direct feedback/analytics with the goal to improve response/revenue
Maintain an advanced knowledge and understanding of best in class content strategy and Customer experience and drive innovative recommendations to drive key KPIs
Verizon Wireless via APP and Web applications
Be the advocate for digital customer experience on project teams as a stakeholder driving requirements & the ideal experience across our digital properties, incl. Mobile, Tablet, Desktop & Mobile App
Utilize Verizon Agile development methodology to define and manage features, scope, timing, and execution where necessary
Ensure Voice of the Customer data is being used to design the ideal end to end customer experience
Partner with stakeholders across all functional teams ensuring strategy is aligned across those functions. (Incl. Legal, Security, Privacy, etc.)
Define & execute a content effectiveness measurement plan as it relates to Cost Savings and Sales
Manage the Budget of delivery
5-7 years of experience in digital content strategy
Solid understanding of how to structure and optimize content for the web and apps
Strong understanding of website & App technology, social and email marketing including SEO, SEM, Social Media platforms, content management tools, Fluency in Google Analytics and other analytics/reporting tools
Solid understanding and experience with principles of digital design, writing and editing
Excellent communication, persuasive and presentation skills
Proven ability to collaborate on large scale technology projects, working with cross-functional teams and stakeholders
Ability to work in a fast-paced environment where the demands and directions of the work are constantly changing
Track record of creating successful digital experiences
Experience with agile (user story creation, sizing, grooming, etc.)
Analytically proficient and able to think broadly and in new boxes
Strong leadership and interpersonal skills - able to motivate teams and drive collaboration with other departments and stakeholders without direct authority over those groups
A track record of leading design teams to drive transformative digital customer-centric experiences
Must have strong technical aptitude in order to work closely with IT partners
Preferred: CUA -Certified Usability Analyst, CXA Certified User Experience Analyst
Proficient in Design Thinking Methodology
Must be able to travel 25% +/- of the time

Senior Web & Ecommerce Manager Resume Examples & Samples

Drive new site optimizations, tests, and functionality, working closely with LastPass web developers
Improve download, install, trial and purchase experiences to maximize conversion
Build key internal partnerships with product management and product marketing in support of increasing the LastPass user base
Establish and cultivate a culture of test and learn. Owning and managing a test plan; continually identify and test new ideas with the goal of driving increased revenue per visit and an improved customer experience across all device types
Work with UX and Analyst leads to determine the proper site IA to drive users through the funnel and to the right product
Understand business and funnel performance and identify and fill gaps to increase relevant metrics

Senior Ecommerce Manager Resume Examples & Samples

The Senior Ecommerce Manager will be responsible for the quickbooks.co.uk website strategy, web testing roadmap and expansion of our online acquisition activities
You will also manage a marketing manager tasked with driving our online acquisition activities in partnership with media agencies
Scope, plan and deliver industry-leading integrated digital campaigns
Prepare web sales forecast, promotion schedule and budget plan to deliver growth targets
Monitor campaign KPIs on a daily basis and produce weekly performance reports
Build a thorough understanding of the customer base, competitive market, market trends along with the ability to analyse sales and site performance to determine the best course of action
We’re looking for someone with strong commercial and analytical skills that has a clear understanding of how both online and offline customer experiences need to work together to deliver results
You will also be an outstanding communicator that can effectively manage expectations vertically throughout the organisation
Proven experience running a successful eCommerce site - ideally for a SaaS technology company
Strong analytical skills and comfortable with using web analytics tools
Attention to detail and data accuracy whilst multi-tasking
Proven networking/cross-functional skillset
Ability to coach and manage direct reports

Ecommerce Manager Resume Examples & Samples

Drives the development of new features, programs and services for the online store to optimize the overall user experience
Partners with the Marketing, Sales and Product teams to support the strategic planning and execution of initiatives for the e-Commerce website
Develops and manages the onsite testing roadmap; oversees the testing process to improve engagement and conversion metrics for online store
Monitors marketplace products, service offerings and pricing; leverage internal and external data sources to identify gaps/opportunities in store catalog
Assists in optimization of digital marketing programs to drive store sales (e.g. Affiliate Marketing, SEM, Email, Display)
Partners with relevant stakeholders to implement recommendations for catalog optimization
Provides market, competitive, strategic and tactical intelligence to drive prioritization of store initiatives
Uses analytics to identify actionable insights and opportunities for testing and optimization, with a focus on improving conversion
Partners with UX/UI team to optimize user journey and advise ongoing enhancements to all sites
Assists in the development of pricing, promotional and other strategies to help achieve marketing and sales goals
Monitors and analyzes the overall health of the e-Commerce business as well as performance of program KPIs
Identify opportunities to regionalize international sites and grow store sales
Leverages tools to measure and optimize SEO performance for all global sites
Manages regular, ongoing store performance updates
Bachelor’s degree or equivalent year for year experience
7 years of e-commerce, digital marketing OR related experience
3 years of experience applying analytics or similar related experience
1+ years of Google Analytics, Omiture or related tool

Associate Ecommerce Manager Resume Examples & Samples

Deliver Ecommerce projects supporting key online growth initiatives from concept through execution and meeting identified KPIs.　
Support Ecommerce Manager(s) to ensure on-time launches, promotions, and maximizing opportunities to drive incremental sales
Manage the content required to support the product assortment for multiple customers; work with internal and external partners to develop approved product imagery and descriptive copy
Build connections with brand, activation, and trade to support the strategic growth of the Ecommerce channel

Ecommerce Manager Resume Examples & Samples

Lead and project manage all ecommerce related activities
Develop monthly action plans to achieve/surpass sales goals
Lead the planning and execution of digital marketing calendar to support brand and growth objectives
Manage product roadmap of website initiatives from kickoff through completion
Develop project management plan in order to track and achieve milestones across teams to ensure on time and on budget delivery
Recommend ecommerce merchandising and product positioning using insights pulled from KPI’s
Utilize analytics and customer insights to identify conversion friction points and user experience pitfalls, test different strategies and drive recommendations that will improve conversion, AOV and overall site experience
Partner with Marketing and Creative to create content strategies that support key launches and promotions
Perform daily site audits to ensure accuracy of promotions and exceptional client experiences
Manage daily, weekly and monthly analytic reports that monitor key KPIs in terms of website performance, sales, inventory, traffic, status of email database, and customer service
Partner with Customer Service to create and deploy a high-touch customer experience strategy
Partner with Customer Service and the warehouse to ensure timely, accurate fulfillment of product orders
4+ years’ experience in eCommerce with strong email marketing background
Demonstrated ability to build strong partnerships and collaborate
Proven success managing cross-functional teams and external vendors to accomplish goals
Excited to embrace and drive ecommerce experience and increased conversion and acquisition
A strong track record of identifying high value, low cost solutions to problems by balancing business and customer needs with tech capabilities
Flexible self-starter with optimistic attitude, ability to work efficiently under minimal supervision in a in a dynamic environment while effectively meeting tight deadlines and proven experience succeeding
Must be focused, incredibly organized, show excellent attention to detail and demonstrate an entrepreneurial approach to their work
Proficient in MS Office (Word, Excel and PowerPoint)
Magento experience preferred
Beauty or fashion experience preferred

Interim Ecommerce Manager WSE Resume Examples & Samples

Research and help to identify business opportunities for Western and Southern Europe hotel online performance improvement and reports findings and conclusions to upper management
Implement and manage departmental processes and procedures to ensure strategies and directives of department are carried out and in accordance with department and company objectives
Oversee the development and administration of all Western and Southern Europe eCommerce programs
Leverage effective partnerships with Global eCommerce, Search, Revenue Management, Brand Sales, Brand Marketing, HSW, and Hotel Operations
Own and manage all Western and Southern Europe eCommerce activities. (i.e. process, function, project)
Ensure established performance standards for the Western and Southern Europe eCommerce department (i.e. department, job, project) are met
Assess actual performance against standards to determine whether the Western and Southern Europe eCommerce department (i.e. department, team, project) is on target to reach goals and takes corrective actions as necessary
Participate in future requirements gathering activities relating to the development of Global and local websites
Ability to analyse website performance data (i.e. financial, statistical and/or performance)
Excellent interpersonal skills that build trust and instil confidence in order to motivate and influence others
Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems; ability to help develop problem solving skills among direct reports and other team members as appropriate
Proficient web analytics (i.e. technical) skills with the ability to quickly learn new programs and train staff
Optimum mix of work experience would include exposure to hotels, marketing and eCommerce roles
Supervisory experience advantageous

Ecommerce Manager Food Solutions UKI Resume Examples & Samples

Co-create, manage & execute the online sales & marketing strategy covering both direct & indirect e-commerce sales (for profitable growth within Amazon and other direct/ trade partner channels) – establishing UFS as top selling supplier, & best in class
Ownership for creating, negotiating & executing sales strategy (across models) which will deliver USG, share and allow us to collaborate on strategic projects to drive eCommerce capability in year
Deliver category and brand growth from data, insights and other customer information across ecomms models
Work cross functionally SC, Retail, Finance Mktg & to drive sales & marketing capability and work with Digital Mktg /CRM to build and manage data to drive change , incremental sales and ROI
Understand the ever-changing marketplace, help deliver new strategies/ technologies to really disrupt in foodservice
Establish a clear roadmap of deliverables with Amazon, Trade partners, direct routes based on a strong strategy
Lead transformation agenda within agreed routes to market to win disproportionately
Manage a team of 2 Assistant eCommerce Managers
Experience of working with Amazon / online marketplaces desirable
Demonstrable success and experience of driving sales via direct / indirect routes online

Senior Ecommerce Manager Adobe Stock Resume Examples & Samples

Be the expert for the Adobe Stock segment: build the vision and set goals for your business
Be a champion: influence senior management to invest in your priorities
Be a mentor: provide guidance and leadership to direct report(s)
Maintain strong communication with worldwide peers and stake-holders to represent their needs in your planning here at headquarters, and ensure that the impact of strategies, programs and improvements will help deliver our regional revenue goals

Ecommerce Manager Dyson Benelux Resume Examples & Samples

Relentlessly drive conversion and search optimizations
Continuously seek to improve the Dyson Direct onsite excellence, understanding the shopper journey through diligent analytics and testing new propositions
Design shopper journeys (page flows) and deliver the content for promotions, new product launches and other onsite experiences
Work with internal support teams to improve the order flow and automation of the back end set up
Building and leveraging relationships with marketing, operations, IT and Group teams to ensure excellent execution of all in store and online assets to maximise conversion and return on investment
Ensure every activity has a well-planned, timely implementation plan ensuring all parties are well briefed and within budget
Bachelor or Master degree in business, economics, marketing, IT or analytical
Min. 3 years’ experience in e-commerce, ideally in premium branded products/retail
Hands-on experience in both commercial as well as technological drivers of ecommerce, ranging from front end to back end, tools and systems
Passionate about ecommerce, well informed about latest online marketing developments and digital technologies
Hands-on, dynamic and collaborative personality, looking to work in a fast paced and continuously changing environment

Retail Ecommerce Manager Resume Examples & Samples

Build effective working relationships with retailer site merchandising teams to optimize and increase Dyson placements on retailer sites
Digital marketing project management
Perform QA on all product and offer launches online
5+ years of online marketing or buying experience with a major eCommerce website
Experience with Amazon AMS search tool is a plus
Experience working with major retailers in an ecommerce environment desired
Online search marketing certification a plus
Experience working with consumer email marketing programs desired
Ability to understand the Dyson brand and uphold its integrity

Ecommerce Manager Resume Examples & Samples

Bachelor and above, marketing related major as a plus
Over 6 years media management experience in digital media agencies, FMCG digital media team or ecommerce companies media department
Solid understanding on ecommerce media, cross Alibaba, JD and YHD
Solid knowledge/experience on ecommerce DMP and media post tracking/analysis
Knowledge on programmatic buying
Understanding of how to optimize digital media ROI
Understanding of new online media/technology trend
Agency management skill as a plus
Fast learner & good team player

Senior Ecommerce Manager Resume Examples & Samples

Develop and own the new customer purchase and existing customer upgrade journeys for Broadband and talk products
Regular performance reporting and identification of conversion opportunities
Develop the site with a range of conversion optimisation projects to improve the user experience and conversion rate
Drive the roadmap of test and target campaigns to build an understanding of optimal site design and performance
Develop personalisation of the sales journey, to increase conversion and drive up attachment rates of products
Working across many multi-disciplinary teams, you will bring to life complex customer experience plans and gain stakeholder buy-in at each stage
Forge strong relationships with the traffic generation team to optimise the end to end online journey and purchase process
Build strong relationships with the digital delivery and software Engineering teams
Experience working in a similar role, Developing and owning the new customer purchase journey
Ability to engage and drive cross-functional teams; manage both internal relationships and external agencies
Demonstrable expertise in data-driven optimisation of ecommerce experiences
Experience of using insight & analytics to drive ecommerce development
Ability to engage and drive cross-functional teams; manage both internal relationships and day to day operations
Understanding of commonly used web tools and technologies
Experience of using A/B and multivariate testing tools and techniques
A high level of experience in managing and delivering a product roadmap; driving commercial, system, network and operational process changes
Experience using Adobe Marketing Cloud solutions is desirable

Ecommerce Manager Resume Examples & Samples

Manage day-to-day operations that support e-commerce business including but not limited to, sales planning, forecasting, & reporting, web analytics, digital marketing, and operations & logistics
Manage and execute the brand merchandising calendar in collaboration with brand team that achieve sales and marketing objectives
Work with IT and other key stakeholders to implement processes and structure for on-line purchases
Plan and develop strategies to continuously improve and optimize the online experience
Manage forecast of inventory – point of contact for product availability
Work cross-functionally with product management, marketing, and supply chain to ensure product is on time, to meet sales goals
Work closely with finance and accounting to ensure sales are reported accurately
Understands and is subject matter expert for online and mobile shopping trends, maintains advanced knowledge of competition, emerging trends, and opportunities (acts as “on-line store manager”)
Has a deep understanding of the online buying & transaction experience in an effort to identify and fill product gaps, generate new ideas that grow market share, improve customer experience and drives significant sales growth
Bachelor’s Degree in relevant field or equivalent combination of education and experience
5+ years of proven e-commerce web-shop sales experience
Results driven and motivated individual who takes initiative, with strong analytical skills
Expertise to translate shopper insights and unique channel strategies into key action plans
Expertise in digital marketing and marketing drivers of online sales
Strong aptitude for utilizing emerging technologies and working knowledge of Outlook, Word, Excel, PowerPoint and CRM

Ecommerce Manager, Milady Resume Examples & Samples

Work with Milady Management Team to develop and manage a short term and long term strategic business plan for eCommerce. Identify key customer segments and user journeys, conducting audit of gaps and opportunities, and create a list of priorities to drive additional revenue and deliver on KPIs
Collaborate with Product Director and Sr. Director Sales and Marketing to create and implement a plan to drive more customers and revenue in the current financial year
Collaborate with Marketing on the calendar of promotions and inbound marketing
Lead eCommerce merchandising and product storytelling – test strategies and offers in partnership with strategy, product and content
Work with the Cengage engineering team to implement A/B tests as well as new and on-going design and functionality enhancements for desktop and mobile experiences
Test and implement strategies to improve conversion rates and reduce cart abandonment rates
Work with the Milady Management Team and partners in Cengage strategy, product and advocacy marketing to create a plan to test new opportunities to drive incremental revenue through customer segmentation and targeted upsells and cross sells
Work closely with the analytics team to jointly own the metrics dashboard, analytics, and weekly/monthly/quarterly basis. Ensure data accuracy and provide actionable insights based on user trends
Work with General Manager and key stakeholders in to identify key customer segments and build a multi-phase plan to enhance the logged-in user experience for existing and new customers of Milady
Work closely with the Product Manager to prioritize projects and track progress to deliver on revenue objectives
Collaborate with strategy and market research to stay current on industry/customer/competitor trends to continually improve the roadmap and identify new opportunities to grow the direct channel
Manage Content Marketing Specialist whose responsibility is to moderate and inspire promotional communications via MiladyPro to encourage the exchange of user-generated content and interest
Bachelor’s degree in Business or Marketing or related field, MBA preferred
Experience with eCommerce, preferably in the Education industry
Strategic thinker with strong analytical skills and ability to translate findings into actionable recommendations, and lead the execution
Strong understanding of customer experience and its relationship with direct revenue generation
Data driven and proficient in analyzing marketing, revenue and web data to identify gaps and opportunities to drive revenue
Results driven, with proven success in using marketing strategies to grow eCommerce revenue
Proven success with planning and implementing conversion and retention strategies to drive online revenue
Experience with A/B testing and optimizing conversion funnels

Ecommerce Manager Resume Examples & Samples

Work with the Director of Channel Marketing to develop an eCommerce business plan to include sales goals, product assortment, marketing strategy and visibility to expenses and other deductions
Responsible for sales and profits of the BNEA Official store. Provide monthly sales and analytics reporting to Management
Establish product roadmaps and work with other departments & BNEA territories to develop exclusive product offerings
Partner with Licensing/IP Strategy teams to establish product roadmaps and exclusive product offerings
Develop Marketing programs and promotions to improve sales conversion, customer engagement and loyalty
Collaborate with internal & external Marketing teams for digital & event-based marketing campaigns including paid and earned media, social media/community outreach and other activities
Provide exceptional customer service and resolve customer problems or complaints by determining optimal solutions
Work with BNEA’s platform provider to execute all product setups, web-design and day-to-day operational issues
Perform physical inventory reconciliation and price check regularly; work closely with Operations to maintain adequate store supplies and inventory levels
Create and maintain budget for project resources and future iterations of website version
7+ years work experience in a similar position
Demonstrated understanding of online marketing and eCommerce/SEO analytics
Must be highly organized and results-focused with good-eye for detail
Knowledge and experience with video games and licensed merchandise is a plus
Strong experience in customer service
BA/BS required. MBA preferred

Glcm Ecommerce Manager Resume Examples & Samples

Develop and deliver HSBC Connect solutions to CMB customers
Ensure Products and Programmes deliver services on time on scope and on budget and to meet or exceed customer expectations
Drive all commercialization activity to position the product or service in the market
Excellent understanding of Global Change Delivery frameworks, methodologies and best practice techniques
A thorough understanding of the purpose, culture and fundamentals of the Global Change Delivery
Outstanding understanding of HSBC Group structures, processes and objectives
Strong understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders
Very strong knowledge of the external environment – regulatory, political, competitors etc
Understanding of the delivery organizations within HSBC – global mindset, understanding of delivery partners etc
Proven ability to work across regions whilst maintaining a global perspective
Demonstration of commerciality with strong financial acumen
Proven ability to work with stakeholders and business sponsors
Evidence of ability to make decisions
Strong people and team management experience

Ecommerce Manager Resume Examples & Samples

Monitoring pricing across the channel to ensure we’re competitive
Providing inbound sales assistance (as needed)
Ensuring successful replication of all local and regional promotions online
Assisting in execution of all online marketing-specific efforts, including ad translations (with 3rd-party)
Handling escalated customer service calls from 3rd-party (during business hours)
Managing the listing of our product on comparison shopping sites
Coordinating and distributing leads for opportunities outside of the ecommerce scope
Serving as the point customer advocate for all sales (through marketing automation)
Assisting with local digital advertising programs together with Portland based digital ad teams
Assisting in bringing new products to the online store regionally
Working to continuously improve the online shopping experience – specifically the European-specific nuances we need to accommodate (ex: implementation of new payment options, best choice for delivery services)
Assisting in various merchandising activities in the eCommerce check out process

Ecommerce Manager Resume Examples & Samples

Provide day to day expertise and support to lead the local country managers in their ecommerce efforts
Manage the overview of the trading and promotions calendar for EMEA
Implement an EMEA aligned set of ecommerce KPI`s and trading reporting structure to measure performance controlling against commercial targets
Ensure EMEA markets support the global marketing priorities
Partner with global marketing to ensure ecommerce content and visual merchandising assets are optimised to support commercial goals
Lead and develop online merchandising best practices, ensure performance is optimised and KPIs are measured
Evaluate online merchandising capabilities and existing tools make recommendations for enhancements to the platform where relevant
Use all data points and customer feedback to deliver insights that can enhance the customer experience across the site
Define and develop an EMEA wide A/B split testing strategy that can be scaled, best practice is shared and supports the global and local ecommerce objectives
Ensure UX and customer journeys regularly audited and refined via the CRO programmes
Stay up to date on the latest ecommerce trends and best practice, providing insights and recommendations to improve the customer experience
Undertake regular competitor analysis, benchmarketing PANDORA against best in class
Work closely with the Project Manager and Ecommece director to prioritise the site development roadmap. Support in UAT all new code releases in EMEA
Management of sites performance issues and on-going bugs, partnering with web development partner/Global IT
At least 4 years experience in an ecommerce retail role (client/agency) covering merchandising, conversion optimisation, digital experience and site developments
Requires a bachelor's degree in business, marketing, computer science or related area. MBA a plus
Detailed knowledge of current digital marketing and ecommerce trends
Persuasive communication skills – articulate and confident
Commercial and numeric
Passionate about keeping abreast of the online retail market
Ruthlessly consumer centric
Strong presenter who can engage /influence stakeholders
Fluent english written and spoken

Assistant Ecommerce Manager Resume Examples & Samples

Support & execute the online sales & marketing strategy across ecommerce routes to market – establishing UFS as top selling supplier, & best in class
Executing sales strategy which will deliver USG, share and allow us to collaborate on strategic projects to drive eCommerce capability in year
Manage and implement the online portfolio, development of account, product placement, ecommerce promos and providing insights on current SKUS, planning transition to scale
Analyse data constantly to improve, refresh portfolio management, maximise marketing opportunities within owned sites
Work proactively with customers and develop account relationships by creating credibility, developing trust and providing outstanding sales & marketing knowledge and service
Manage campaigns and onsite excellence, by creating and executing programmes, campaigns and promotions designed to increase conversions and drive sales growth
Liaise with R&D, supply chain, external to manage end-end ecommerce

Ecommerce Manager Resume Examples & Samples

Lead a team in the growth and expansion of eCommerce by working with third party solution providers to develop market leading platforms to OPC
Perform project management activities, including active mitigation of any risks to the project scope and schedule, and providing status updates
Coordinate resources from Sales, Marketing and IT in the design and delivery of eCommerce processes and templates
Interface with all areas affected by the project, including end users, service organizations, vendors and business partners
Drive the adoption of a Content Management system to manage eCommerce related data
Manage relationships with third-party eCommerce solution providers
Assist dealers in the adoption and growth of PACCAR Parts eCommerce solutions
Maintain strategic roadmap for eCommerce planning and development
Understanding emerging industry and technology trends and leveraging this knowledge to guide the application of technology solutions to improve and transform eCommerce solutions
ECommerce Delivery
Demonstrated success in delivering great user experiences for customers
Heavy Duty Truck Parts Product Knowledge
Sales Experience
Electronic Content Management and Database Management
Dealer Operations
A four-year degree in Business, Information Technology or related field (Master’s degree highly preferred)
Seven or more years of professional experience with a track record of increasing responsibility
Two or more years of successful leadership / supervisory experience
Prior cross-functional team management experience required
Demonstrated track record of successfully delivering solutions and managing multiple projects simultaneously
Proven experience managing geographically diverse teams and/or teams in a matrix organization
Ability to creatively solve challenging business and/or technology problems

Ecommerce Manager Resume Examples & Samples

8-10+ years’ experience in digital marketing, ecommerce, or related fields.Knowledge, skills & abilities
Strong customer, business, and analytic skills
Experience with digital analytics reporting tools (Adobe, Coremetrics, Google Analtyics, ForeSee)
Experience using A/B testing for experience optimization
Familiarity with broader online marketing tactics such as SEO, digital media, and social
Communication Skills (including written and verbal)
Advanced Proficiency with Microsoft Office Applications (i.e. Word, Excel, Outlook, Project)
Bachelors degree in Business, Marketing, or equivilant work experience and demonstrated development skills

Ecommerce Manager, Marketing Resume Examples & Samples

Develop and execute major Brand campaigns and activations
Lead commercialization of ‘online only’ product offers/NPD
Lead digital marketing campaigns on social media and other platforms, for driving traffic/conversion on eCommerce
Manage online merchandising and bring to best-in-class levels
Own eCommerce A&C budget, as well as the KPIs for awareness, reach and investment ROI

GB Ecommerce Manager Grocery Resume Examples & Samples

P&L management including responsibility for account reporting, forecasting and cash margin in order to maximise future performance
Champion for eCommerce within the business and responsible for engaging and motivating cross-functionally to support the team and your customer
Support and develop an eCommerce Executive building a motivated and high performing team culture
Commercial acumen – you are a commercial animal, tenacious in the pursuit of creating sustainable value. You have managed customers with P&L accountability, negotiated JBPs and led T2T conversations
ECommerce – you are a day-to-day digital native with experience managing online customers including Amazon, Grocery.com, Specialists. You have a sound understanding of digital shopper marketing with a test & learn mindset; aware of what works and doesn’t work online to deliver the best return and grow sales. You are passionate about this area keeping up with trends and competitor activity
Effective communicator, driving simplicity
Able to build strong networks & relationships, holding the tension as required

Ecommerce Manager Resume Examples & Samples

Provide timelines and updates to stakeholders to set/manage expectations on delivery
Experience in eCommerce merchandising, promotion creation and pricing analysis
Experience and skills in site content development, web design and site management
Excellent oral / written communication skills to work effectively with others across the organization
Knowledge of industry best practices and technology

Digital & Ecommerce Manager Resume Examples & Samples

1) Drive awareness of online opportunities within the organisation and increase the overall focus in this area and inclusion in plans
2) Drive the online agenda and build our relationship externally with our retail partners through an online contact strategy and establish Mondelez International as recognised thought leaders in digital shopper marketing and as value-adding partners
Significant experience in Sales & Marketing ideally with a background/interest in digital shopper marketing/e-commerce/Shopper Marketing /Account Management
Able to illustrate how to be a trusted partner with customers, combining excellent organisational and strategic agility
A clear understanding of the online channel, and of the online retailer platforms, in order to speak the same language as the buyers
Solid business acumen with a creative and analytical mind set
Agile working style, open to change and happy with ambiguity

Parts Ecommerce Manager Resume Examples & Samples

Increase user adoption and traffic among REV dealers, fleet accounts and retail customers
Improve online sales conversion rates
Develop and implement strategies to grow revenue per transaction
Stimulate the sale of parts through eCommerce transactions
Participate in the execution of the company’s long-term strategic plan
Oversee strategy, timing and execution of eCommerce related activities including: search engine optimization, web merchandising, program/offer testing, proprietary content generation, user generated content, online promotions/offers and new media/technologies, technical resource generation
Develop, execute and measure targeted promotions to capitalize on key selling opportunities
Analyze and report on site traffic, conversion rates, sales, customer surveys and marketing ROI using web analytics tools
Direct and conduct regular competitive analysis to identify industry best practices and recommend action items
Prioritize and manage projects to timelines, budgets and resources
Assist with special projects at the direction of the Director of Aftermarket Parts
BA/BS in Marketing, Communication, IT or eMarketing; Masters preferred
5- 7 years of experience in the field or a related field (B2B Experience Highly Preferred)
Knowledge of eCommerce technology and analytics
Proven record of ability to increase website traffic, conversion rates and sales
Demonstrated experience in building and promoting brands/products online
Experience developing and executing integrated eCommerce marketing campaigns
Solid ability to analyze data to manage ROI for positive results
Experience leading cross functional teams
Ability to manage vendor relationships
Exceptional communication, analytical and project management skills

Global Ecommerce Manager Resume Examples & Samples

Acquisition Strategy
Experience FMCG (preferred)
Ability to liaise with and influence other service groups and departments to facilitate and co-ordinate their efforts to improve customer experience and sales opportunities
Experience working with eTailers, Affiliates and global Market places
Analytical and performance driven with proven experience managing a P&L
Fluent in English

Assistant Ecommerce Manager Resume Examples & Samples

Specific responsibilities will include but are not limited to
0-2 years of direct and hands-on Ecommerce experience providing solutions in a large global company
Ability to work effectively and collaboratively across lines of business
Knowledgeable about the web and emerging technologies
Respected and trusted leader with a proven track record of achievement
Demonstrated integrity and maturity, and a constructive approach to challenges
Ability to operate independently given direction, and bring ideas and solutions to issues raised
Strong passion for both speed and simplicity
Ability to motivate teams to produce desired tangible outcomes within tight timeframes
Educational Background

Associate Ecommerce Manager, PF Flyers Resume Examples & Samples

Responsible for PFFlyers.com consumer and brand experience (including, but not limited to: brief, review, and approve creative, test functionality, schedule promotions), working with Brand Marketing and Product team to ensure product focus and key stories are consistent
Work alongside SBU Manager, and Merchandising and Finance teams to forecast site sales, monthly advertising budgets, and acquisition channel goals
Work with appropriate teams to ensure that product is live and accurately displayed onsite, on time, as well as determine a system for marking down seasonal products after phase out dates
Acquire new customers for PFFlyers.com through various acquisition channels including but not limited to: paid search, affiliate, organic, and display advertising
Perform setup, maintenance and optimization of digital marketing channels with a strong focus on paid search, affiliate channel, and database marketing
Manage relationship with paid, affiliate, and display vendors, providing direction on strategy, goals, performance, optimizations and tests. Ensure vendor accountability and relationships for meeting goals and develop ongoing action plans/testing strategies to drive additional sales. Escalate concerns and develop contingencies when/if KPIs are not meeting or exceeding target goals. Work alongside Brand marketing to build relationships with and ensure the same accountability for any direct buy and/or programmatic partners
Monitor and report on PFFlyers.com, acquisition channel, and any additional digital marketing performance. Share key metrics and findings with the entire PF Flyers team on a monthly basis (at minimum)
Leverage analytics and previous campaign data to make informed decisions regarding future site and brand promotions, acquisition channel strategies, and/or media buys
Plan, develop and execute promotional and triggered email campaigns that build and maintain relationships with the PF Flyers database
Leverage existing consumer data to maximize personalization efforts, increase retention and improve loyalty. Partner with internal creative team and outside agencies to develop on brand creative to meet acquisition and retention channel specific objectives and goals
Identify opportunities and develop plans to grow PFFlyers.com site traffic and revenue, database list, and social channels (alongside Brand Marketing)
Bachelor’s degree in business or equivalent experience preferred
5+ years marketing and/or website management experience
Experience managing an E-commerce website. Demandware experience a plus
Familiarity with website analytics platforms, ideally Google Analytics and Omniture
Experience running database marketing campaigns. Responsys experience a plus. Understanding of email marketing governances, including CAN-SPAM act
Experience managing digital advertising strategies including paid search, affiliate channel, remarketing and programmatic display, and paid social media campaigns
Advanced proficiency in Microsoft Office products including Excel
Strong attention to detail. Highly organized with ability to combine strategic direction with tactical execution
Background in/passion for graphic design a plus

Senior Ecommerce Manager Resume Examples & Samples

Researching, analyzing and executing strategies and tactics to increase online application start and completion rates, driving customer cross sell and ‘new to bank’ customer acquisition
Performing competitive analysis, monitoring competitive activity and reacting to online trends
Create and maintain digital sales strategy roadmap
Analyzing and reporting on digital sales plans/forecasts, breakeven analyses, and channel performance metrics
Leading large multi-department projects designed to provide an optimal digital sales experience, leveraging digital best practices
Partnering with Digital Marketing to drive online sales demand and developing a seamless transition from research and consideration to application start
Partnering with UX/UI to drive enhanced digital user experiences
Monitoring and managing risk associated with online application processes and procedures
10+ years experience in eCommerce and/or Digital Sales and Marketing
5+ years leading a team
Strong leadership and relationship building skills
Demonstrated thought leadership in the digital space
Excellent project management and the ability to work in a fast paced environment with competing priorities
Web analytics, user experience testing and optimization experience
Experience driving change within an organization
Experience leading annual sales planning, forecasting, and competitive benchmarking
Experience creating, analyzing and delivering sales funnel performance reports
Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment

Ecommerce Manager, Seaa Resume Examples & Samples

5 – 7 years of relevant customer development experience, especially in eCommerce, Channel Strategy and Key Account Management
Roles which involve working with numerous stakeholders (internal and external); strong inter-personal skills
Change Management – eCommerce is a super fast-moving space and flexibility/agility required
Project Management
Passion to win, can-do spirit and enjoys learning new things
Experience in channel strategy is an advantage

Digital & Ecommerce Manager Resume Examples & Samples

Create and execute Digital Marketing Media Plan and budget
Management of brand and vanity websites, imagery and various distribution channels to maximize digital presence
Develop and maintain both SEO strategy and Paid Search strategy
Coordinate package creation and promotions through various online channels
Create and manage link building strategies in specific markets for entire portfolio to increase SEO efforts, new guest acquisition and conversions
Proactively seek out new online revenue channels as well as further develop existing web presence on various digital platforms
Implement social media program that drives conversions to maximize organic growth and brand loyalty for Colwen Hotels corporate sites and its properties
Manage social media channels and maintain reputation management
Manage all hotel & local area photography, photoshoot coordination and digital asset distribution
Proactively seek out new marketing channels to create brand awareness, increase conversions and maximize revenues
Leverage all hotel brand resources including but not limited to promotions, digital marketing campaigns, PPC marketing, site optimization
Manage photo images on social media and all websites per brand requirements as directed
Run monthly analytic reports on multiple channels, analyze reports and create a target strategy
Proof read all digital marketing creative
Periodic property visits for market analysis, website audits and onsite support
Attend meetings and training with hotels, vendors, brand eCommerce representatives, corporate office, area CVB’s and other organizations as assigned
Support Corporate Office on additional projects on an as needed basis
2+ years relevant experience of proven marketing, digital and social media and eCommerce
College degree in Marketing or Communications preferred
Experience within Hotel or Hospitality industry preferred
Detail-oriented with exceptional organizational and time management skills
Multitasker with the ability to prioritize multiple projects
Easily adjusts to different projects within short period of time
Ability to be flexible and meet deadlines
Proactively seek out additional projects
Proficient in Microsoft Office specifically Word, Excel, Power Point
Experience with Illustrator, Acrobat and Photoshop preferred

Ecommerce Manager Resume Examples & Samples

Develop & implement digital strategy to increase visits & engagement to Nestle Nutrition/ E-retailers touchpoints and translate it into operational plan
Manage the local strategy to deliver upon audience acquisition & digital visibility objectives
Implement digital operations on a daily basis to achieve acquisition objectives (SEM, display, affiliation, emailing, social media)
Monitor digital acquisition KPIs and deliver upon ROI targets
Drive day-to-day eCommerce channel development & running
Manage the local eBusiness plan to reach conversion, sales & customers satisfaction objectives
Accountable to optimize e-merchandising & customer journey leveraging CRM insights & guidance to increase conversion & average basket size
Accountable on delivering Global Marketing & Commercial digital activities on-time
Manage the Channel performance vs OP
Manage the Channel OP/budget for the market. Establish budget and monitor the costs
Develop the Channel activity calendar and forecast to achieve targets
Apply all Digital guidelines at Channel level
Ensure all legal terms & conditions are compliant with local laws
Implement all action plans following Market Assessment
University Degree (or equivalent) in Marketing, Business Administration
3-5 years of working experience in e commerce field
Possess analytical and decision making skills
Able to communicate complex messages in a simple way
Team worker & team builder
Fluency in English language is required
Pragmatic and results-oriented
Excellent interpersonal & communication skills
Ability to work in a multi-cultural environment

100

Ecommerce Manager Resume Examples & Samples

At least 4 years of experience in eCommerce management
A clear, broad and deep understanding of online retail and marketing practices
Proven experience in working with IT/ developers in multinational projects
Ability to identify, prioritize, and articulate highest impact initiatives

101

Associate Ecommerce Manager Resume Examples & Samples

Responsible for online marketing strategies
Assist in the development of marketing programs
Update product information and content on the website which will include adding new items
Create banners, images, promotions etc. for display on the website
Continually improve site content, usability
Test and deploy functional projects/improvements
Partner with outside agency regarding the day to day management of the website
Work directly with internal resources regarding the day to day management of the website
Stay up to date on software or data trends
Understand and develop good search engine optimization practices (& the factors that influence it): Email, Marketing, Promotions, PPC, B2B Social Media, etc
Communicate with agencies or in-house teams to implement and support promotional campaigns
Assist in developing customer specific marketing programs to support new product
Investigate, evaluate and assess new ways of generating additional traffic/orders
Produce reports to analyze the performance of all online marketing campaigns and promotions (via: reports, analytics, surveys etc.)
Establish and influence digital marketing best practices across the organization
Bachelor’s Degree in Digital Marketing or equivalent experience
Previous work experience as an Associate Web Content Manager, Associate eCommerce Manager or similar role
Ability to analyze web analytics and develop strategies based on trending data to increase brand awareness customer retention and overall e-commerce sales
Hands-on experience with web technologies & tools
Experience with B2B Marketing/eCommerce
Ability to understand and interpret analytical information Proficient in Microsoft Office with advanced Microsoft Excel skills
Strong business strategy and marketing acumen
Ability to independently organize and prioritize workload within a fast paced environment to meet deadlines
Motivated, organized and self-starter

102

Data & Ecommerce Manager Resume Examples & Samples

Coordinate the necessary change management in VPA organization to establish the operation of the data management & eBusiness processes and systems. Build up the necessary team
Develop the eBusiness in VPA in cooperation with the P&S BL, including market development, processes & tools implementation, data management and business operation establishment
With input from management, develop the growth strategy of eBusiness for the five years and create metrics for measuring the results
Ensure the implementation (rollout) of Voith Paper Global Template (current and future) regarding data management & eBusiness applications in VPA, e.g; OnCare, WebShop, EDI, Customer Portal, IBase, etc. Ensure VPA is consistent with other Voith global locations
Identify local requirements not covered by the global template (e.g; imperial system vs metric system) and request the necessary enhancements to the global development team (P&S BL). Ensure the proper implementation of the enhancements
Creation of a regular quality report for standard customers, including a risk assessment
5 – 10 years’ experience with SAP specifically in material master and data management areas
Proficient knowledge of eBusiness, EDI transactions and business processes
Understanding of Voith global systems
A good mechanical aptitude with the ability to read mechanical drawings and bills of materials is required
A degree in Business, IT or Engineering is required. MBA is preferred

103

Ecommerce Manager Resume Examples & Samples

Excellent understanding of what online best-in-class user experience looks like
Strategic thinker who can turn our digital strategy into a clear plan of action
Delivery focused individual who can drive projects through to completion on time and on budget
Ability to turn analytic data into actionable insights
Ability to manage a number of different stakeholders, internally and externally to deliver plans
Excellent interpersonal and communication skills, capable of writing reports and presenting within senior forums as well as liaising with other employees and functions
Highly organised with good planning skills to ensure delivery of necessary activities
Strong appreciation of the “big picture” with good attention to detail
5-7 years in an eCommerce role
Experience managing and developing direct reports
Experience in using CMSs
Technical aptitude on all things digital
Basic html, photoshop preferred

104

Ecommerce Manager Resume Examples & Samples

To drive acquisition of customers to the site (prospects and existing)
To generate leads for City Plumbing & other division businesses
To create activity that captures data for prospects and existing customers
To automate processes for online customer journeys via CRM
To own the success of online promotions sales

105

BB Ecommerce Manager Resume Examples & Samples

Strong B2B project management skills including: conceptualization, driving alignment, planning resources, managing deadlines and objective, delivering analysis and recommendations
Collaborate with Marketing team to develop B2B campaigns and increase brand awareness
Partner with Marketing to create compelling and effective assets
Determine B2B Merchandizing and Promotions
Dramatically increase traffic, conversion, and profitability of store
Lead Conversion Rate Optimization including: customer journey analysis, copy optimization, online surveys/customer feedback, cart abandonment analysis, and segmentation
Recommend a Pay Per Click and online ad budget based on current eCommerce situation and manage to constantly maximize ROI
Continuously optimize creative and messaging strategies using PPC to increase performance, testing message content, images, offers, landing pages, frequency segments, and more
Understanding how to measure and manage B2B programs
Ability to analyze existing data, email campaigns, social media and any digital marketing efforts and provide feedback, suggestions and implementation strategies
Create a set of KPI’s and maintain them on a regular basis. Provide monthly executive business summaries

106

Ecommerce Manager Resume Examples & Samples

P&L management including responsibility for account reporting and forecasting
Agitator, you challenge the norms both internally and externally to drive cultural and performance breakthroughs
Relentless in the pursuit of growth – you have fire in the belly and roadblocks are challenges you relish and overcome with ease
Do whatever it takes to deliver the right outcomes, taking people on the journey with you
Famous for making it happen – your words translate into action & results delivering visible impact
Passionate about this agenda, acting as a catalyst to those around you

107

Ecommerce Manager Site Search & SEO Resume Examples & Samples

Analyze on-site search data and provide recommendations for taxonomy and search changes to proactively enhance our site search
Analyze current rankings and SEO performance, perform keyword research, and conduct competitor research to optimize existing content and identify new opportunities to grow organic traffic
Manage on-page optimization, including meta information and page content to optimize existing content and identify new opportunities
Manage and monitor technical SEO aspects, including site speed, mobile usability, 404 errors, 301 redirects, and index status
Define key metrics and manage regular SEO reporting to evaluate performance and identify new opportunities
Stay up-to-date on current site search and SEO news and emerging trends to inform our strategy
Conduct and develop website analytics and reporting to inform business decisions

108

Ecommerce Manager Resume Examples & Samples

Owning the New Business agenda and showcasing activations across Europe internally & externally
Identifying exciting start-ups and creatively solving ways to logistically work together
Partnering with Brand Management, Innovation, Media & Futures, Culture & Entertainment teams to reach customers in new occasions

109

Ecommerce Manager Resume Examples & Samples

Competitive pay
Paid holidays
Partner closely and align with local and regional teams and eRetailers to advance their eChannel strategies aligned to goals; Maintain superior relationships with customer partners at all levels within the organization
In close collaboration with global, regional and local Sales, Marketing, and Customer Strategy, execute programs to drive the B2B2C business; Establish and determine key objectives for improvements for B2B2C programs; ensure programs are properly planned and completed in a timely fashion. Provide digital commercial thought leadership and consultation to cross-functional teams in order to build best-in-class eChannel sales strategies
Work with regional and local teams to brainstorm, concept, scope, prioritize and manage online B2B2C projects
Develop and manage plans for distribution expansion either to new eRetailers or driving extended online assortments
Responsible for maintaining best-in-class customer experiences across B2B2C sites. Ensure best practice and user centered design when working with Sales and eRetailers to build new campaigns and add new features
Work collaboratively on eRetailer projects to drive customer and acquisition traffic and conversion to meet and exceed budgeted goals for e-retailer sites. This includes Search Engine Optimization (SEO), content, navigation, assortment, affiliates, email, marketplace, social media, and all appropriate, cost effective vehicles to drive on-line revenue growth and profitability as it relates to that eRetailer
Partner strategically and actively with Analytics to leverage trends and real time market information and develop programs to drive profitable growth among eRetail accounts; monitor the success over time
In collaboration with local and regional teams, lead frequent evaluations of the retailer sites to ensure the optimal customer experience, including regular competitive analysis of direct competitors and relevant non-competitors
Act as Subject Matter Expert for B2B2C projects providing best practice leadership and direction for online user experience
Monitor industry benchmarks and trends in customer and consumer behavior & technology. Provide POVs on existing and emerging eRetail trends, benchmarks and tactics to help evaluate eChannel opportunities available
Assist in managing vendor relationships; oversee vendors in project work
Participate as a leader in the eCommerce ecosystem at; connect across Global to share best practices and key learnings
Understanding of eCommerce concepts and principles (business and technology), including B2B, B2B2C and B2C
Understanding of eCommerce principles, strategies and tactics including: Search, Content, Assortment, Navigation, Reviews, Merchandising and Media
Comprehensive understanding of the digital ecosystem and how eCommerce, web, mobile, social, search and channels work together to optimize behavior, acquisition and sales
Experience managing eCommerce content, merchandising and marketing activities
Experience managing a P&L for a retail business with a proficient understanding of financials and budget management
Strong analytical, problem solving and critical thinking skills
Ability and desire to execute on administrative tasks while also using strategic, big-picture thinking to drive continuous improvements and change management
Proven ability to work under pressure, prioritize work and balance a portfolio of programs
Ability to lead a diverse group of team members and stakeholder across multiple business areas
Ability to work successfully within a cross functional team environment
Ability to effectively manage multiple tasks and maintain a high level of productivity
Bachelor’s degree in business, marketing, sales or business systems related area required
2-3 years’ experience in an eCommerce commercial role / relevant eCommerce Retail sales related work experience
Demonstrated results leading and driving high impact change
Demonstrated ability to engage, collaborate and lead multi-functional teams
Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. If you are interested in this position please email a word copy of your resume to (tanr937@kellyservices.com)

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Senior Marketing & Ecommerce Manager Resume Examples & Samples

Owns web revenues for all the hosting and security products. Utilize analytics to drive improvient in conversion and AOS to increase global revenue and drive new customers
This is an extriely collaborative role and the ideal candidate will be able to partner with and influence many other team mibers in all parts of the marketing organization. He/she will develop the online marketing plan which includes a calendar of events such as product launches, site enhancients and integrated cross channel promotions to drive results. Well executed promotions which involve brand, advertising and customer care will be a major key to success
Develop, plan and implient online marketing strategies to optimize the customer experience, drive online sales, and improve customer satisfaction
Work closely with UX to define and optimize purchasing flows. Use analytics to review performance and develop plans to optimize
Collaborate with complientary product teams to identify cross-product opportunities on the site, in marketing campaigns, within the product applications, and other locations
Collaborate with International marketing teams to identify opportunities to effectively market the product lines in-country
Provide weekly business analysis of key site metrics and customer feedback to internal customers including product teams, advertising and marketing with strategic recommendations and commentary as necessary
Collaborate closely with product team mibers to fully understand the features and benefits of the products, target customer and key customer segments and become an expert on how to sell Site Builder products to [small business owners
Maintain calendar of key launch/event dates related to marketing and sales for the product lines in collaboration with the product teams, PR, advertising, customer care and other channels. Communicate major date changes to maintain awareness of our sales and marketing campaigns across the organization
Work closely with UX, creative, project managers and development teams to define experiences, meet deadlines and sales goals
The OSMM may be regularly involved in the following: MVT and website optimization, project managient, product messaging, content creation, SEO, search engine marketing programs, user story writing, iail marketing campaigns, call center campaigns, personalization and segmentation, data mining and analysis, writing creative briefs, and social media

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Ecommerce Manager Resume Examples & Samples

Ecommerce Manager Resume Examples & Samples

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