User Researcher Resume Samples

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A Hamill

Adolph

Hamill

905 Earnestine Locks

Philadelphia

+1 (555) 582 1472

905 Earnestine Locks

Philadelphia

Phone

p +1 (555) 582 1472

Experience Experience

Dallas, TX

User Researcher

Dallas, TX

O'Connell-Schinner

Dallas, TX

User Researcher

Provide concise and clear recommendations to Design, Engineering, Product Management, Category Management, and Analytics to turn research insights into action
Work cross-functionally with Industrial and UX Design, Product Management, Analytics, Engineering and Marketing
Provide input on how processes can be improved
Elaborate study reports and present the findings destined for production teams, brand management and high management
Consult, train and assist product team members in running design studies & run internal workshops
Work cross-functionally with Industrial and UX design, product management, content strategy, engineering and marketing
Provide summarized research results directly to the development teams for discussion and future implementation

Phoenix, AZ

Lead User Researcher

Phoenix, AZ

Boehm Group

Phoenix, AZ

Lead User Researcher

Work with various developers to create a unique testing plan for each game
Collaborate with co-workers from Business Analytics, Product Design, Product Management, and Engineering to drive evidence-based product decisions
Work with the accounting and legal teams to manage vendor relationships and the annual research budget
Work with interaction designers to define concepts, user interaction models and workflows
Provide strategic and tactical insights that inform design and development for Commerce Cloud
Develop creative solutions to roadblocks to make sure we can test early enough for feedback to be implemented
Work closely with UX designers to review implementation and improve the final product

present

Los Angeles, CA

Senior User Researcher

Los Angeles, CA

Wuckert, Schneider and Adams

present

Los Angeles, CA

Senior User Researcher

present

Develop creative solutions to overcome roadblocks and create a testing schedule that provides data early enough to make meaningful changes
Love working as part of a team throughout product development—from strategy to concept development to implementation
Are naturally curious about people, work processes and how technology can improve the way people work in an enterprise setting
Closely collaborate with Design, Management and Development
Applies knowledge in human factors, ethnography, and the user-centered design process to product and service design in an iterative development environment
Create, socialize, and execute research plans for IBM Cloud Integration product offerings
Deeply collaborate with various developers to create a unique research strategy for each game

Education Education

Bachelor’s Degree in Psychology

Strayer University

Bachelor’s Degree in Psychology

Skills Skills

Review these designs with the design team and your product team to ensure they are desirable, saleable, usable, and implementable
Working knowledge of usability testing tools such as Morae, Camtasia, and other usability testing software packages
Ability to support a progressive methodology to quality improvement
Strong analytical, planning, and organizational skills with an ability to manage competing demands
Maintain detailed records of study details
Desirable Skills & Capability
Ability to work with lots of different people in a highly decentralized company
A strong portfolio demonstrating past work experience and deliverables (including study plans, reports)
Able to synthesize findings into meaningful themes, write actionable and impactful reports, and expertly share these results with a variety of audiences
Strong attention to detail

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15 User Researcher resume templates

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Lead User Researcher Resume Examples & Samples

6+ years experience in a research role at a consumer-focused company
Degree in HCI, Psychology, Human Computer Interaction, Social Science or a related field
Experience and expertise in qualitative research methods including planning, reporting and fieldwork methods (interviews and observation)
Experience of user research across multiple platforms
Familiarity with quantitative research methods, an understanding of metrics and A/B testing, and willingness to integrate quantitative data with qualitative user research
Exceptional communication skills; storytelling; ability to speak fluently to business people, partners and engineers (in English)

Associate User Researcher Resume Examples & Samples

Work directly with designers, product managers, and research managers to identify and prioritize research opportunities in a fast-paced, rapidly changing environment
Design research protocols and prepare research plans
Plan user research activities such as participant recruiting and scheduling, materials production, lab preparation, and other logistics
Conduct research with kids 3-11 on how they interact with and experience the various games, websites and educational properties under the Nick Digital umbrella
Collect and analyze user behavior through benchmark studies, lab studies, and surveys
Conduct rapid iterative usability testing of wireframes, mockups, and prototypes
Translate research findings into design recommendations to quickly improve product designs early in the design cycle
Translate research findings into actionable, prioritized recommendations
Other responsibilities as needed
Must have a demonstrated ability to work with kids as young as 3 years old in either a research, educational, or equivalent setting
An advanced degree or equivalent experience, preferably in human computer interaction, cognitive science, experimental psychology, anthropology, information science, media studies, educational technology, or related field
At least 2 years of work experience in an applied research setting. Internet, mobile, gaming or experience working with preschoolers are a plus
Interest in curriculum evaluation and design
Strong interest in working across media platforms
Thorough understanding of best practices in user research, particularly for young children
Proven experience in research methods such as formal and informal usability testing, ethnographic research, contextual inquiry, think-alouds, task and use-case analysis, heuristic analysis, user personas, etc…
Strong understanding of both current and future trends in Internet and mobile technologies, gaming, and online/mobile design with a critical awareness of implications on user-centered design and functionality
Ability to convert research data and results into actionable product and design recommendations that improve the user experience and inform product strategy
Experience presenting research findings and recommendations to product, brand, and executive teams
Ability to work collaboratively with others

User Researcher Resume Examples & Samples

5+ years’ experience in user and usability research
Excellent communication and presentation skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
Analytical and quantitative skills
Hands-on experience with lab-based user testing, remote testing, field research, and survey design
Experience in mobile or device-specific user research
Masters or PhD degree in Cognitive or Experimental Psychology, Human Computer Interaction, Linguistics, ESL or related field (i.e., Anthropology)
Experience in ESL teaching

User Researcher Resume Examples & Samples

Design and conduct user research studies for new entertainment products and established video game franchises, leveraging a multitude of qualitative and quantitative methods (observation, interviews, journals, video ethnography, surveys, lab studies, instrumentation, etc)
Work closely with key stakeholders & partner researchers to understand product goals and strategies, and develop complementary research plans that will impact product design and quality
Distill and triangulate qualitative and quantitative data (primary and secondary research) into consumable, compelling and actionable results, including the creation of user insights, frameworks, and information models
Communicate research findings verbally and in written reports, and provide design recommendations and ongoing design consultation to teams
Partner across organizational & regional boundaries with a variety of disciplines (researchers, designers, product planners, market researchers, producers, etc.) to have insights deeply impact the trajectory of their product work
Develop user flows, including low-fidelity UI mockups in support of evaluation and iteration of product design and user interfaces
Advanced degree in behavioral or social sciences, including psychology (experimental, social, cognitive, etc.), human computer interaction, human factors, or a related field, or equivalent industry experience
Expertise in research design, fluent in a wide range of qualitative and quantitative methodologies (e.g. field studies, interviewing, contextual inquiry, questionnaire development and survey research, usability studies, instrumentation, competitive benchmarking, etc.) and be able to quickly and effectively analyze and present data to influence product design and implementation
Ability to develop creative approaches to researching complex user experience problems
Excellent written and oral communication skills, persuasiveness, and the ability to make compelling group presentations
General knowledge of and passion in a wide range of digital entertainment products and video games

User Researcher Resume Examples & Samples

3+ years of professional experience in User Research, working successfully with project teams to drive results into design and development throughout the project lifecycle
Strong portfolio demonstrating past work experience and deliverables (including study plans, usability study reports, user research “big picture synthesis” presentations)
Solid analytical skills
Highly organized
Master's or PhD Degree in Cognitive or Experimental Psychology, Human Computer Interaction, Computer Science, Anthropology or related field
Experience in Mobile as well as Device-specific User Research
Experience in UX and Visual design

Human Factors Engineer / User Researcher Resume Examples & Samples

Bachelors Degree (Master's preferred) in Cognitive Science, Human Factors, Human-Computer Interaction, Product Design, interaction design or graphic design with demonstrated experience in an equivalent field
Demonstrated experience with developing user-friendly interfaces for embedded systems and consumer products is desirable, but not required
Working knowledge in Microsoft Word, Excel and PowerPoint
Basic knowledge and hands-on experience in Photoshop, Illustrator or Visio
Knowledge of basic interaction design/user-centered design principles
Familiarity with UI industry standards for interface design and user testing methodologies
Ability to focus on the users' needs
Ability to work independently and efficiently on complex projects
Ability to deliver high quality work on tight schedules
Ability to multi-task on various projects
Ability to collaborate and work on a cross-functional, multi-disciplinary and global team
Understanding for different cultures
Some experience with statistical analysis

Game User Researcher Intern Resume Examples & Samples

Observing and interviewing players while they play our games
Delivering written and verbal reports of study results
Meeting with designers to identify research requirements and present findings

User Researcher Resume Examples & Samples

Be responsible for designing, conducting, analyzing, and presenting research throughout the product development cycle from early strategic direction through post-release validation
Employ a range of research methods including strategic design research and contextual inquiry, participatory design workshops, formative and summative usability studies, benchmark studies, and customer advisory councils
Work closely with a cross-functional product team including designers, product managers, and engineers to achieve product experiences that meet demanding quality standards and leverage emerging technologies
Track, communicate, and evangelize UX insights, goals and metrics, in a fast-paced Agile software development environment
Spearhead customer engagement and customer base expansion initiative through various internal and external evangelizing efforts
An advanced degree or equivalent experience in an HCI-related subject area
Excellent communication and collaboration skills, and the ability to share and evangelize research findings in a clear and compelling way to diverse audiences including execs
2 or more years of experience doing user research in a corporate environment preferred
Able to quickly pick up new software tools and applications; knowledge of AutoCAD or any CAD product is a plus, but not a requirement
Previous experience conducting research on complex applications, such as 2D or 3D drawing/drafting and design tools is a plus

Games User Researcher Resume Examples & Samples

Receive and prioritise demands from the studios/projects to make/carry out the play-tests or studies and define the priorities
Prepare the planning for the play-tests/studies to take place
Write test briefing and plans, analyse results and write play-test reports
Create or facilitate bespoke playtests when needed (i.e. in situ, open beta, etc.)
Develop analytics within Ubisoft Reflections (tools and methodologies)
Deploy internal playtest best practices and tools (infopath / DNA / open beta tracking tools)
Produce benchmarks and analysis of competitors’ games
Create thematic studies on the studio’s precise demands
Present opinions on game design and quality upon request to production team and / or management team
Work closely to turn user data into actionable feedback for developers
Assist in creation of both formal and informal reports to relay feedback to the developers
Create focused survey questions based upon developer requirements
Serious passion for user-centered design
Minimum of 4+ years overall working experience in playtests or user research or relevant industry experience
Strong ability to lead a team, getting the best out of others and contributing innovation and ideas
Ability and desire to master playtesting techniques
Knowledge or strong interest in BI / Analytics/ metrics approach
Unwavering focus on customer satisfaction
Strong written and verbal communication skills are essential
Ability to multi-task and manage many initiatives simultaneously
Excellent video game knowledge (both Ubisoft games and competitor products)
Ability to communicate professionally and comfortably across all levels of the Ubisoft business, including external partners and contacts
Comfortable with international communication and double reporting
Strong ability to manage tasks and projects from concept through to completion
Task driven, self-motivated, excellent time management skills
Excellent initiative and proactive attitude
Strong ability to organize and present information
Ability to rapidly adjust to industry changes

User Researcher Resume Examples & Samples

Bring a wide range of both tested and innovative quantitative research methods to your work
Provide teams with research context and perspective on what will make a product useful
Triangulate instrumentation data with qualitative research insights
Partner with your team in creating research plans and involve and engage them in your research sessions to ensure its effectiveness
1-2 years of hands-on experience (e.g. coursework projects, internships) conducting quantitative user research
A working knowledge of research methods including experimental design, data analyses, and data synthesis
Stats and data analysis experience working with advanced tools like R, SAS and advanced Excel
Experience using data to build ML and statistical models that impact a product or business
Ability to access, reduce, and join large data sets programmatically
Natural curiosity that extends beyond your daily activities to help stitch together different areas of the company, market and technology in new ways
Ability to think algorithmically about product and business issues
Apply today to join our influential and established team of inter-disciplinary user researchers!

User Researcher Resume Examples & Samples

Bring a wide range of both tested and innovative research methods to your work
Define a strategic research direction, producing high quality primary and secondary research that will yield durable insights that have impact across our division
Collaborate closely with partners and peers to generate effective research plans and ensure the production of great outputs
Triangulate across qualitative research, instrumentation data, and other sources of customer insight
Activate research findings throughout the entire product design cycle, leading to innovative and outstanding products for our customers that are fueled by a clear understanding of customer needs, habits, behaviors, and beliefs
An advanced degree in psychology, human-computer interaction, or a related field
3+ years of hands-on experience conducting user- or human-centered research, including user-centered design practices and experience with evaluative methodologies spanning traditional lab studies, field research, and expert review
A strong working knowledge of research methods including experimental design, data analyses, and data synthesis. Strong quantitative skills are an asset here
A strong and demonstrable history of research planning and execution; measurable impact on “shipping” product experiences; and the leadership to build, manage, or influence product processes to ensure products remain customer-focused

Game User Researcher Resume Examples & Samples

Observing and interviewing players as they try out our pre-release games
Conducting expert analyses on competitors’ products
Meeting with designers to identify requirements and present findings
Researching new ways to understand players’ experience of game design
Excellent awareness of industry and game trends
Reliable analytical and scientific skills in experiment design and data analysis
Creative and empathic inter-personal skills in English, both oral and written
Logical, task driven approach, with good time management, and delivery of high quality results under tight time constraints
Interest in psychology, human-computer interaction, interaction design, user experience, game design, or related fields

User Researcher Resume Examples & Samples

Moderate regular usability studies, using both in-person and remote testing methods
Conduct on-site field studies with Autodesk Customers
Provide usability assessments (e.g., heuristic evaluations) for products or features under development
·Share tangible findings and prioritized recommendations with the teams on a regular basis
Think strategically about incorporating user research best practices into future One Autocad product Strategy
Communicate regularly with other researcher teams in Larger Autodesk
Evangelize best practices for research across the company

Senior User Researcher Resume Examples & Samples

Create and execute a UX Research plan for IBM Systems Middleware product offerings
Work closely with product management to translate requirements into hypotheses that need investigation
Lobby for, design and conduct persona identification, user needs assessment and solution validation activities in order to help drive product strategy
Clearly communicate your ideas to address user needs with succinct presentations and creative wireframe mock ups, avoiding lengthy text-only reports
Use Lean and Agile practices to uncover your recommendations quickly, collaborate with other designers and disciplines, and shepherd actions to completion
Leverage secondary research (market research reports, psychology whitepapers, previous user research, etc.) as a means to supplement primary research with real users
Evangelize the importance of design research as part of IBM Design Thinking and educate product teams new to design research methods in order to help them integrate real users into their design lifecycle
Demonstrated use of design research methodologies including primary and secondary research, including interview and survey best practices
Demonstrated ability to translate research findings into specific, prioritized recommendations to improve product designs
Recent research studies created and conducted with usability tools (such as UserZoom, SurveyGizmo)
Demonstrated written and verbal communication skills, including techniques to persuade and negotiate and the ability to articulate alternative approaches
Demonstrated storytelling and presentation skills

Game User Researcher Resume Examples & Samples

Excellent written and verbal communication (English)
Good knowledge of multiple quantitative and qualitative analysis methods
Good knowledge of user testing methods
Knowledge of MS Office suite: Word, Excel and PowerPoint
Graduate Degree in cognitive or experimental psychology, ergonomics, HCI (Human Computer Interaction), or other equivalent training/experience
2-3 years' experience in user research (or any other relevant experience)
Experience in video games is a plus

User Researcher Resume Examples & Samples

Provide user research and usability evaluation services to our customers, while closely collaborating with other UX Team members (the UX consultant, interaction designer)
Execute qualitative and quantitative research methods (such as usability testing, contextual interviews, surveys, expert evaluations)
Collaborate with and manage external partners
Define and manage methodology, documentation and knowledge management
Indepth, up to date knowledge and skills regarding user research and usability evaluation (usability evaluations, eyetracking, quantitative methods, contextual interviews, card sorting, …)
Minimum of 3-5 years of progressive work experience in the field of user research and usability evaluation
Pro-active mindset, ability to think end-to-end, strong communication (both written and verbal) and facilitation skills
College or university degree with in the field of human-computer interaction, (cognitive) psychology, interaction design or related areas, or equivalent combination of education and experience
Excellent oral and written communication in English, German language is desirable

Senior User Researcher Resume Examples & Samples

Be responsible for designing, conducting, analyzing, and presenting research, in a fast-paced Agile software development environment, on a scrum team with product and design
Employ a wide range of research methods including strategic design research and contextual inquiry, participatory design workshops, formative and summative usability studies, analytics and UX metrics, and customer advisory councils
Lead research projects with cross-functional stakeholders including designers, product managers, and engineers, ensuring that all stakeholders participate in the research and experience customer insights
Lead internal design thinking and visioning workshops to translate customer insights into product direction
Track, communicate, and evangelize insights, goals and metrics to project teams and leadership

Lead User Researcher, Hardware & Experience Resume Examples & Samples

Conduct in-lab and field usability evaluation of products & prototypes
Proactively involve designers, engineers & product managers in the research process
Share best practices & new techniques with the UX group
Be involved in the day to day design and understanding of the opportunities associated with VR
M.A / M.S or PH.D in Human Factors, Human Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology or a related field preferred
Excellent communication and presentation skills with a focus on efficiently communicating how learnings impact the product
Working with designers and engineers to figure out the prototypes and methodologies that will lead to the best data
Ability to sensitively represent ethnic diversity in the results
Extensive experience moderating 1:1 usability sessions
Extensive experience in field ethnography
Extensive experience in competitive analysis
Demonstrated experience in true give-and-take collaboration with designers and engineers
Samples of brief, targeted usability reports written in short time frames

User Researcher Resume Examples & Samples

50% Product and User Research with Recommendations
Conducts field research including site visits, focus groups, and user observations
Facilitates usability testing and analyses results with Product Designers
Develops personas and high-level user stories capturing user goals and tasks
Analyses usage data and standard data analytics on user behavior
Evaluates service usage holistically for opportunities to increase digital service usage or improve non-digital service usage
Recommends enhancements to Pearson VUE software and services
30% Compliance and Customer Management
Serve as User Researcher in all GDS compliance activities, represent product design in GDS compliance activities
Support client participation in the GDS process
Evaluate systems and services for accessibility compliance against established accessibility standards
Complete the preparation of materials to support compliance activities
20% Solution Development Support
Represents the user to the product and engineering teams; answers questions and provides direction
Work with product engineering leadership to identity solutions and assess feasibility
Bachelor degree in a Business, Information Systems, Computer Science discipline or equivalent technical work experience required
Demonstrable experience within IT or Business professional with significant proven experience in business analysis, product management, customer management, and/or technology implementations
Product management experience with an emphasis on guiding software product evolution through iterative enhancements and evaluating client and market requests for software features
Significant experience with requirement elicitation involving user and customer interaction
Direct customer interface experience (working with clients directly on project tasks; managing client expectations)
Experience in computer-based testing, certification, and licensing industry preferred
Experience with user-centered research, such as usability testing, contextual inquiry, and field interviews
Proven ability to quickly learn new business domains and technical applications
Experienced professional with proven understanding of product management and user-centered design practices
Recommends improvements to our emerging user and field research practice
Strong technical thinking, analytical, and conceptualisation skills
Ability to assimilate field/user research inputs into feasible solutions proposals
Ability to provide technical alternatives, recommend solutions, and participate in implementation
Product usage analysis including but not limited to effective use of user analytics (ex. Google Analytics), data analysis, and user interviews
Familiarity with design considerations related to UK Government Digital Standards and accessibility guidelines to best support user experiences
Familiarity with scheduling systems and the assessment industry is highly desirable, Pearson VUE experience is preferred
Ability to travel within the UK to conduct field research, attend client meetings in person, and participate in GDS audits

Senior User Researcher Resume Examples & Samples

MSc or MA in Human Factors, Human Computer Interaction, Cognitive Psychology, Cognitive Science, or Interaction Design preferred
Minimum 5 years professional experience in user research covering digital interactive and high-volume, high traffic, consumer-facing web sites, mobile sites, IOS and Android applications
Expert level experience with product discovery methodologies, formative usability testing and ad-hoc methods for testing usability and value of products and/or features in a fast-paced iterative environment, prior to development
Expert level knowledge of human factors, cognitive processes, user-centered design processes, interaction design guidelines, usability methodologies, industry standards and trends, both formal and informal usability testing methods, remote (moderated) usability testing, as well as a deep understanding of web, mobile and device specific considerations
Strong analytical, problem solving, decision-making and leadership skills are essential
Ability to communicate complex topics clearly both in person and in writing
Experience with user interface requirements documentation and workflow diagramming
Self-starter who can work and communicate effectively within multi-disciplinary teams with minimal direction
General willingness to do what it takes to create great products and delighted users!
Not fazed by aggressive project timelines
Highly proactive in suggesting research opportunities, improving team processes and evangelizing findings
Qualitative research essential, quantitative research experience desirable

User Researcher Resume Examples & Samples

2+ years in experimental design and execution
Background in behavioral psychology
Experience using R or comparable stat package
Ability to motivate people to participate in experiments in donated time
Ability to analyze data and prove significance of results
Experience in storytelling and motivating change through data

Digital User Researcher Resume Examples & Samples

Uncover the needs of users across the UK along with the needs of suppliers and colleagues
Generate the feedback and actionable insight that the delivery team needs to build a clear picture of their users and deliver solutions that they need
Call on a range of user research techniques (from interviews, workshops, surveys, card sorting, tree testing, user mapping, work shadowing and others) to identify the most appropriate user research methods for your workstream
Collaborate with the other workstream teams on shared user needs and dependencies
Plan user-mapping research of the interactions between customers, the Company and suppliers, in collaboration with other user researchers and teams
Plan and facilitate focused workshops with other team members and user researchers
Where applicable plan research to watch users in action, in their own natural environment, hearing and seeing spoken and unspoken needs
Plan and conduct research to ensure the user need is fully understood for new concept and prototype developments (including user requirements gathering, early stage testing, guerrilla research and other approaches)
Design quantitative surveys using in-house software, then analyse and present findings
Conduct in-house usability sessions - plan them, recruit participants, moderate, analyse and present findings
Work closely with product owners, delivery managers and developers to turn insight into actionable requirements and backlog user stories - validate the stories and user acceptance criteria with users
Present findings and related design/business recommendations and customer insights to senior decision makers
Promote user centered design principles and best practice

Senior User Researcher Resume Examples & Samples

Apply research tools and methods for concept and product evaluation, while leading a team of user researchers
Translate research findings into actionable results
Closely collaborate with Design, Management and Development
Promote user-centered design within HERE
Degree in Human-Computer Interaction, Psychology, Social Sciences, Communication, Marketing, Design or related experience
8+ years’ work experience in user research
Demonstrated experience in a b2b / enterprise environment, with a good understanding of the complexity of user research for expert software
Experience working with Design and Product teams
Passionate about serving the needs of consumers and about location-based services
Strong ability to translate research findings into actionable insights
Demonstrated ability to learn and master new domains of expertise
Optional, but not mandatory: experience with web analytics

Lead User Researcher Resume Examples & Samples

Work with various developers to create a unique testing plan for each game
Identify and recruit relevant and targeted people for each test
Create insightful, communicative reports on the tests we run
Deliver and discuss reports with developers to make sure the message is clear
Develop creative solutions to roadblocks to make sure we can test early enough for feedback to be implemented

Senior User Researcher, Analytics Resume Examples & Samples

Use new research methods as well as 'tried and true' ones
Triangulate data and distill complex problems into actionable insights
Are passionate about technology, and tirelessly advocate for people who use it
Have deep empathy for people's everyday struggles and challenges
Routinely solicit feedback on their own and add value to others' work
3+ years of experience conducting research in user experience (UX), product design, or technology contexts
Experienced with analytics, Business Intelligence systems, report and dashboard development, information visualization
Ability to plan, design, execute and communicate research activities
Expertise in generative and evaluative research methods
Experience building connections and working on cross-functional teams (e.g., designers, PMs, engineers)
M.A./M.S. or Ph.D. in Human Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology or a related degree
LI-Y

Principal User Researcher Resume Examples & Samples

Research with agility: You have a strong working knowledge of formative & summative usability research methods, and how they are applied in a fast-moving organization. You develop learning plans that address rapid research & but also take into account the evolution of a product. Experience with field studies, participatory design, heuristic evaluations, diary studies and storyboard walk-throughs is also preferred
Creative: When you’re presented with a design or business problem, you think of multiple research approaches to help figure out how to make the experience easier and more delightful for our customer – and you’re excited to tell us about them
Collaborative: You use your knowledge of the UX process in collaboration with other researchers, designers, content strategists, architects, product managers and engineers to help transform complex problems into easy-to-use products. You figure out how to best address our research goals & questions so your partners don’t have to
Self-motivated: You work without close supervision but you seek out and welcome feedback from senior UX leaders and managers
Adaptive: You manage your time and deadlines, but can adapt to the ever-changing priorities of the Sam’s Club business. You can evaluate business priorities and adjust your research program accordingly
Team player: You mentor your team and peers in new methods and ways of learning. You can work with team processes and standards, while leading process improvement efforts
You are skilled at moderating live studies, and know how to structure un-moderated studies
You can incorporate research & metrics from other sources into your work to deliver recommendations that inform design and business strategy
You work with our research partners (site analytics, consumer insights) to synthesize and leverage existing data and coordinate research efforts
You work quickly and efficiently without sacrificing quality in your studies
You stay up-to-date with the latest industry news and developments
You develop team processes and standards, and help establish best practices for research
You have excellent presentation, communication, and negotiation skills, and the ability to influence peers & stakeholders

Lead Cx User Researcher Resume Examples & Samples

60%-Creates research and usability strategy deliverables, including discovery findings, user journey maps, personas, and mind maps
20%-Participates in Agile UX activities such as user story development
10%-Communicates status of development design to supervisors and end users
10%-Provides expertise on UX design development to meet user needs in a timely and cost effective manner while ensuring the right things get done as per the governance process
2+ years leading a team of UX and/or User Research practitioners
Creates research and usability strategy deliverables, including: discovery findings, user journey maps, personas, debrief documentation, screeners, testing plan, task lists and mind maps
Facilitate and participate in Agile UX activities such as user story maps, personas, design studios, etc. with the result to illicit ideas, assist team members with gaining shared understanding, and to align the product team and stakeholders
Must be able to manage his/her time effectively by quickly prioritizing projects and by delegating to user experience resources
Oversee and participate in all UX deliverables including but not limited to: mental models, user journeys, personas, scenarios, low & high fidelity prototypes, wireframes
Participates in UX team project deliverables to communicate the UX strategy and rationale such as project plans, research, personas, concept documents, task lists, workflows, information architecture, wireframes, page maps, interaction and behavior specifications, visual design and content strategy
Experience working in a collaborative, cross‐functional team; consistently demonstrating effective management of shifting priorities, delivering thorough work products, and meeting project deadlines
Experience participating and facilitating user research and usability
Degree in Marketing, Psychology, and Interaction Design, HCI preferred or other related degree or equivalent work experience
Ability to succinctly identify and document business requirements
Expert analytical and problem solving skills along with strong verbal, written and presentation skills
Strong ability to influence business owners and senior management
Ability to communicate to a wide variety of audiences, both business and technical, while working independently with minimal direction
Ability to understand existing business processes and lead efforts to re-engineer processes
Strong knowledge of project management methodologies and practices

Senior User Researcher Resume Examples & Samples

Design, conduct, analyze, and present research in a fast-paced software development environment, from early strategic direction through post-release validation
You’re a born researcher. You’ve got an inquisitive mind, natural empathy for users, and you love translating fuzzy research questions into a clear research plan and then executing on it in a fast-paced environment
You’re a team player. You don’t like to go off and conduct research and analysis on your own; you’re a natural collaborator and enjoy bringing your team of stakeholders along with you to talk to and observe users, and analyze findings together
You’re an excellent communicator. You pride yourself on your clear verbal and written communication, and your ability to share and evangelize research findings in a clear and compelling way to diverse audiences including executives
You don’t fear complexity. You’re not afraid to dive into research on complex software with a broad user base of professional designers and engineers. Experience using complex design software such as AutoCAD, and/or experience in a relevant industry (architecture, engineering, construction, transportation, etc.) is a plus
Inquisitive
Comfortable managing multiple projects
Technically savvy
3+ years of experience doing user research in a corporate environment preferred
Previous experience conducting research on complex applications

User Researcher Resume Examples & Samples

Synthesize insights, communicate results, and illustrate suggestions in compelling and creative ways
Command of a set of qualitative and user-centered design and Design Thinking methods
Knowledgeable about UI, UX and Industrial Design
Experience with user research supporting accessibility highly desirable
Ability to ask as well as answer meaningful and impactful questions
Ability to thrive in a fast-paced, dynamic work environment
Excellent communication, problem solving, and collaboration skills
Passion for Facebook’s mission

Senior User Researcher Resume Examples & Samples

Be responsible for designing, conducting, analyzing, and presenting research, in a fast-paced
Agile software development environment, from early strategic direction through post-release validation
Lead research projects with cross-functional stakeholders including designers,
Product managers, and engineers, ensuring that all stakeholders participate in the research and experience customer insights

User Researcher Resume Examples & Samples

Design and administer usability studies on a wide range of web-based platforms and applications
Present findings with actionable recommendations to business sponsors and senior management
Lead all phases of usability test preparation, including recruiting, scheduling, and test script development
Work closely with our internal business clients to translate their business requirements into experiences our customers love
Identify and implement a variety of methods for getting input and feedback from customers, including participatory design methods, interviews, observational studies, online feedback mechanisms, focus groups (in-person and remote), card-sorting exercises, lab usability studies, online usability studies, remote usability studies, and others as appropriate
Conduct user research to determine future directions for our websites and applications, including mobile apps
Bachelor’s degree in a relevant field. A Master’s degree in a relevant field (e.g., usability, human factors, ethnography, HCI, sociology)is preferred
Experience in the UX, usability, and/or user research fields
Experience in financial services or working with investment professionals is preferred but not required. Willingness to learn about and immediately immerse in the financial services space
Optimistic and Proactive
High degree of professionalism combined with professional flexibility
Sense of humor, can-do attitude and ongoing willingness to learn
No-fear around new technology, equipment and navigating the internal systems of a very large company
Task analyses and use case development
Competitive analyses
Card-sorting methods and affinity diagramming
Usability studies (lab and remote)
Large-scale online (un-moderated) usability studies
Live-site A/B testing
Strong MS Excel and PowerPoint skills, general familiarity with Photoshop
Impressive command of both Mac and PC platforms Corporate

Senior User Researcher Resume Examples & Samples

Be responsible for designing, conducting, analyzing, and presenting research, in a fast-paced Agile software development environment, from early strategic direction through post-release validation
Masters in Cognitive or Experimental Psychology, Human Computer Interaction, Human Factors, or related field
Experience with large company learning and support systems

Senior User Researcher Resume Examples & Samples

Minimum 7 years professional experience in user research covering digital interactive and high-volume, high traffic, consumer-facing web sites, mobile sites, IOS and Android applications
Consulting experience is a plus
Ability to travel when required
Familiarity with Axure
Experience of Userzoom and/or equivalent technologies
Knowledge of Agile as a development methodology
Knowledge of text heavy/content rich/B2B spaces e.g. publishing or big data and rich ways to present data is desirable but not essential

User Researcher Intern Resume Examples & Samples

Coordinate user research experiments among cross functional teams including experience design, product, engineering, and business development
Summarize user research to inform clear product requirements related to market needs, user needs, customer needs and solution needs
Prioritize user tasks and features that elevate the value of our mobile web, native apps, and product to ensure the product portfolio’s success
Participate in ideation sessions with a team of talented designers and engineers to build the right solutions based on data rather than opinions
Collect user feedback from multiple areas, speak to its value add and vision as it applies to the product. Collaborate with customers to collect requirements and write use-case scenarios and stories
Work with external agencies and/or the marketing team to run end user research to refine product concepts and evaluate feasibility/usability and user experience
Develop business cases for new products and product enhancements working with engineering, design, business development, marketing, to refine product concept, evaluate its feasibility and cost and communicate to the organization
Undergraduate degree required: Business/Marketing, MBA preferred
1 – 5 years of experience as a product manager or marketing is a plus. If less than 1 year experience, must have some business experience
Curious about applying new technologies
Driven to solve tough and interesting problems and excited to see the results of your work first hand
Adapt to changing conditions
Enjoy meeting customers, and working to innovate solutions with them
Excellent communication skills with an ability to express business concepts in technical/functional terms via presentation, written and oral format

User Researcher Resume Examples & Samples

Prepare, organize and execute user & customer research within HERE Automotive
Independently handle research projects & own topical expertise
Create solution-oriented deliverables and reports
Communicate research results to product and management teams
Evangelize user-centered design across teams
Around 3 years’ work experience in user research
Mix of qualitative and quantitative research experience
Superior English skills for both written and oral communication
Interest in new technologies & products
Hands-on experience in designing and running user research studies and usability tests; good knowledge of other methods and techniques
Optional, but not mandatory: experience with Eye-tracking and NHTSA Safety Guidelines
Keen on working within a diverse and international environment
Diverse and eclectic interests and work experience is desirable
Growth opportunities in an international, multi-cultural company with people from 50+ countries
Start-up atmosphere in a big Enterprise; a changing environment with flat hierarchies
The opportunity to move things forward, to drive and foster user-centered design & innovation in a large organization
Working in the vibrant metropolis Berlin with its unique creative spirit and international atmosphere
Attractive package including salary, public transport ticket, compensation plan and more

Senior. / Principal User Researcher Resume Examples & Samples

Prepare, organize and execute user research
Establish research agenda for Automotive User Research
Strong collaboration with Automotive Design team in all phases of research projects and product development (base research, concepting and product validation)
Brief and coordinate external research agencies
Co-develop usability metrics and method portfolio
Communicate research results to design, product and management teams
Guide the creation of prototypes for usability testing and debriefing
Collaboration with other Automotive Research units within HERE
Represent Automotive thought leadership inside and outside of HERE
Inspire designers in the user-centered design approach
Degree in Human-Computer Interaction, Interaction Design, Communication Design, Informatics, Psychology, Human Factors or related experience
8+ years of working experience in user research, usability testing, or user-centered interface design
Excellent understanding of current automotive UX research
Hands-on experience in designing and running user studies, usability tests, and driving simulator studies; superior knowledge of methods and techniques
Diverse and eclectic interests and work experiences is desirable
Demonstrated ability to learn, master new domains of expertise
Team-player; self-organized, reliant, thinking one step ahead
Demonstrated excellence in moderation skills; excellent communicator; open minded and sensitive to the needs of the audience; teaching experience a plus
Keen on teaching Junior researchers (i.e. trainings, new methodologies)
Project management and organisation skills
Experience in mentoring Junior colleagues or peers
Preferably experience with agile software development
Ideally, skills in creating interactive prototypes for testing and visualisation of insights

User Researcher Resume Examples & Samples

Distill research questions into well thought-out research plans and aligning them with product roadmap
Identify best research methods based on research goals, timeline and resourcing
Develop and implement user-centered research throughout the design and development cycle using a variety of methodologies including: usability task scenario studies, contextual inquiry, diary studies, task analysis, heuristic evaluation, benchmarking/competitive analysis, surveys, card sorting technique, 1 click testing, persona/profile creation and other appropriate qualitative and quantitative research techniques
Perform quick but thorough data analysis in order to create actionable findings
Minimum of 3 years professional experience in User Research, working successfully with project teams to drive results into design and development throughout the project lifecycle
A strong portfolio demonstrating past work experience and deliverables (including study plans, usability study reports, user research “big picture synthesis” presentations)

User Researcher, Senior Resume Examples & Samples

5+ years of experience with user research covering digital interactive and high-volume, high traffic, consumer-facing Web sites, mobile sites, and iOS and Android applications
Experience with product discovery methodologies, formative usability testing, and ad-hoc methods for testing usability and the value of products or features in a fast-paced iterative environment prior to development
Experience with conducting customer segmentation analyses and comprehensive user research
Experience with using proactive and independent research to identify industry insights, best practices, and applicable recommendation areas
Experience with supporting client business senior managers and executives in specific engagement interviews, workshops, and deliverable presentations
Knowledge of human factors, cognitive processes, user-centered design processes, interaction design guidelines, usability methodologies, industry standards and trends, formal and informal usability testing methods, remote moderated usability testing, and Web, mobile and device-specific considerations
Ability to logically decompose a problem, think through a technical approach, and attack the problem in a systematic way
Ability to think creatively and champion innovative design solutions
Possession of excellent oral and written communication skills, including conveying complex topics

Senior User Researcher Resume Examples & Samples

A BS or equivalent degree in psychology, cognitive science, Human Factors, HCI, HCD etc
Hands-on experience with: lab-based user testing, remote testing, iterative prototype testing, concept testing, ethnographic research, longitudinal research (e.g. diary studies), benchmarking, international research, survey design and usage of multiple methods within a study
MS in Human Factors, HCDE, or Cognitive Psychology

User Researcher Resume Examples & Samples

Bachelors in Design or Psychology
Demonstrated ability to derive insights from user research data
Demonstrated ability to synthesize user research and make it consumable to cross-functional teams
Masters in HCI or other relevant field
2+ years of industry experience as a User Researcher or UX designer

User Researcher, Senior Resume Examples & Samples

Hoc quantitative and remote studies and present findings and design or business recommendations. Apply knowledge of human factors, ethnography, and the user
Centered design process to product and service design in an iterative development environment
5+ years of experience with user research covering digital interactive and high
Volume, high traffic, consumer
Facing Web sites, mobile sites, and iOS and Android applications
Experience with product discovery methodologies, formative usability testing, and ad
Hoc methods for testing usability and the value of products or features in a Fast-paced iterative environment prior to development
Knowledge of human factors, cognitive processes, user
Centered design processes, interaction design guidelines, usability methodologies, industry standards and trends, formal and informal usability testing methods, remote moderated usability testing, and Web, mobile and device
Specific considerations

User Researcher Resume Examples & Samples

5+ years of experience in user research, usability testing, or user-centered interface design
Experience with ethnographic research
Experience with digital analytics tools and measurement
Hands-on experience conducting UX Research studies and usability tests
Excellent degree of empathy, great moderation skills and ability to read between the lines
Deep knowledge of agile principles and practices

Senior User Researcher, Amazon Freetime Resume Examples & Samples

Understand product roadmaps and be able to translate them into long-term, as well as, short term research plans
Provide expertise to the larger user research team and raise the user research bar with regards to mix of methods based on research questions, timeline and resourcing
Work closely with the design and product management teams to define, measure and communicate user research metrics and guidelines around the various customer experience solutions evaluated
Hands-on experience with: lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept evaluation, field research, and survey design
Experience in best practices for user research and knowledge of what approaches work and which don’t
Having worked on at least one version 1 or incubation product with successful results
The ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
A clear passion for making a positive impact on customers lives through your work
5-8 years of proven success conducting user research in a growing software development setting, or equivalent
A strong portfolio demonstrating past work experience and deliverables (e.g.: study plans, reports, and data visualizations)
Ph.D. or M.S. in Human Factors, Cognitive Psychology, Cognitive Science, Human-Centered Design, or similar
Experience from working in a fast paced software development environment within a highly entrepreneurial organization
Past experience in education related product research and mobile application development
Demonstrated ability to effectively interact with users of all ages and diverse backgrounds
Good understanding of the software, design and product development cycle
UX Research experience in non-US markets

User Researcher, Building Resume Examples & Samples

Work cross-functionally with Industrial and UX design, product management, content strategy, engineering and marketing
BA/BS in Computer Science, Human Computer Interaction, Experimental Psychology, or a related field
Knowledge of quantitative, behavioral analysis, and statistical concepts
Communication, problem solving, and collaboration skills

Principal User Researcher Resume Examples & Samples

10+ years relevant work experience
Experience driving research to shape consumer products and/or online services
Degree in cognitive psychology or related field preferred
Ability to synthesize analytical and quantitative data
Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives
Demonstrated ability to work cross-functionally with core technology, design, content acquisition, marketing and project management counterparts to deliver online products/services
A passion for digital video and/or media

Senior User Researcher Resume Examples & Samples

Consult with partners to design and conduct qualitative user research studies
Synthesize learnings across programs, integrate insights with other functions (i.e., Analytics) and lead socialization of findings
Facilitate design thinking workshops driving innovation within the organization
Support development and socialization of a service design practice
Contribute to continuous improvement of the UxR practice and research techniques
3+ years of experience in user research for product and experience design in a digital business environment, including 2+ years of project management experience
3+ years managing multiple research programs simultaneously and delivering insights to cross functional teams
Experience facilitating workshops on topics such as design thinking and rapid prototyping
Experience with service design
Experience conducting research using a variety of methods - from contextual inquiry to remote testing, etc
Proven ability to effectively collaborate with cross functional partners and drive research projects
Strong communication, presentation, influencing and relationship-building skills
Ability to travel 25% or more of the time

Senior User Researcher, Consumer Payments Resume Examples & Samples

5+ years of proven success leading user research projects with demonstrated impact
Hands-on experience with: lab-based user testing, remote testing, iterative prototype testing, concept testing, ethnographic research, longitudinal research, benchmarking, survey design and usage of multiple methods within a study
Excellent behavioral data-collection and analysis skills
Excellent communication, presentation, and interpersonal and skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization

User Researcher Resume Examples & Samples

As a researcher you will be responsible for working closely with the design team to conduct qualitative and quantitative studies that help iterate and validate design concepts
You will work closely with the lead researchers to choose methods that helps us answer our research questions and meet our business goals
You will primarily conduct usability tests with customers both remotely and in-person, and apply other methods such as card sorting, tree testing, and competitive analysis, as needed
You will work directly with customers to make sure that our new product ideas will be useful and usable
You will present your findings to stakeholders to ensure that the research is understood and able to be implemented in our products
Minimum of 3+ years of applied user research or relevant industry experience
Minimum of a Master’s Degree in Human Computer Interaction or a directly related program
Other research degrees such as Psychology and Anthropology will only be considered if you have applied or relevant industry experience as a user researcher
Solid portfolio or samples showcasing his or her work, ideally ranging from generative research and concept development to usability studies
Solid understanding of HCI methodologies
Loves talking to users, and works hard both to understand their core needs
An analytical mind and be able to process data
Self-directed and can work on evaluative studies with little supervision
Open to feedback and learning from others
Able to synthesize findings into meaningful themes, write actionable and impactful reports, and expertly share these results with a variety of audiences
Compelling presenter and storyteller
Experience with standard research tools including use of Camtasia software, audio/video setup, remote testing, and observation tools, like WebEx or GoToMeeting
Can think on his or her feet about design and research
A team champion and quick to collaborate with others, address criticisms, and fix issues
Experience working with a product team to translate user needs into product features and improvements
The ability to travel for an occasional research project or presentation, as needed
Knows about visual and interaction design (not necessary, but a plus)

Senior User Researcher Resume Examples & Samples

Employ a wide range of research methods including but not limit to, strategic design research and contextual inquiry, participatory design workshops, formative and summative usability studies, analytics and UX metrics, and customer advisory councils
Experience with CAD Software
An advanced degree in psychology, HCI, or design related subject
Previous experience doing user research for complex creative, 2D/3D modeling or engineering applications
Expertise in modern software development processes and concepts (Agile) for user experience
Entrepreneurial spirit: experience with software start-up or UX Consulting Services firm
Interact with and influence others effectively via teamwork and diplomacy
Working knowledge of design software; Adobe Creative Cloud, Sketch, etc

Senior User Researcher Resume Examples & Samples

Create, socialize, and execute research plans for IBM Cloud Integration product offerings
Work closely with product management to translate requirements into design hypotheses, and investigate them
Clearly communicate your ideas to address user needs with succinct presentations and innovative wireframes
Facilitate product team activities to create design deliverables like personas, empathy maps, and journey maps
Evangelize design research as part of IBM Design Thinking and educate product teams
Use of design research methodologies, including primary and secondary research
Ability to create and conduct research studies with research tools (UserZoom, SurveyGizmo, Usertesting.com, Optimal Workshop, Marvel App, etc.)
Understanding of design principles and their application
Ability to tell stories; draw things; not rely on lots of text to communicate your ideas and user needs
Ability to translate research findings into specific, prioritized recommendations
Awesome written and verbal communication skills, including negotiation skills and the ability to articulate alternative approaches
At least 5-7 years of experience in user research and customer facing engagements
Experience conducting research throughout the entire product development life-cycle
Experience managing projects involving cross-functional teams
Must be able to create a dendrogram on an etch-a-sketch

User Researcher Resume Examples & Samples

5+ years proven success leading User/Market Research projects with demonstrated impact
A strong portfolio demonstrating past work experience and deliverables (eg: study plans, reports)
Masters in Human Factors, Cognitive Psychology, or similar
MBA/MS in Human Factors or Cognitive Psychology
Qualitative Researcher with a Minimum of 5 Year Experience

User Researcher, Aws-new Project Resume Examples & Samples

BS or MS in Social/Human Sciences, Design, or Engineering
The ability to manage ambiguity, work autonomously, and multi-task in an agile environment
Familiarity with internet-development technologies and tools

User Researcher Resume Examples & Samples

3+ years in applied product research in fast-paced, consumer-facing product organizations
Strong understanding of strengths and shortcomings of various qualitative and quantitative research methods, including when and how to apply them during each product phase
Demonstrated success influencing product and design decisions based on research insights
Excellent working knowledge of statistics and the principles of experiment design
Excellent interpersonal, communication, negotiation, and collaboration skills
Experience using tools such as UserTesting.com, Optimizely, Ethnio, Google Adwords, Facebook Ads, InVision, Google Analytics, SurveyMonkey, GetFeedback
Experience collecting and analyzing user behavior through server logs, online experiments (A/B testing), benchmark studies, lab studies, and surveys
BA/BS in Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Sociology, Information Science, Computer Science, related fields, or equivalent practical experience
MA/MS in one of the previously mentioned academic fields
Experience with user research supporting accessibility, a big plus
Experience coding, PHP, SQL, or Python

User Researcher Resume Examples & Samples

Should have 5+ years of experience conducting user research in general
Must have experience conducting observational research and one-on-one user interviews
Experienced in the organization, facilitation, capture, and presentation of user interviews, videos, other input
At least 1 year experience working with product development teams (designers, engineers, product managers)
A broad understanding of user research techniques and how to apply them in a qualitative yet rigorous way
Ability to improvise as needed in the field, to keep research sessions flowing and to discover unexpected insights
Ability to work with lots of different people in a highly decentralized company
Extensive experience doing research for designers and product development teams
A passion for doing work that benefits society
A love of science
Any education or professional experience in the sciences, ideally biology
Knowledge / experience in statistics, customer segmentation, and conjoint analysis. These are not the primary activities, but knowledge of these areas is very helpful
IND-LSG

User Researcher Resume Examples & Samples

A degree in a life science (biology, chemistry, biochemistry, etc) and quantitative discipline (statistics, economics, mathematics, etc) is strongly preferred. For those with a degree in either a life science or quantitative discipline, demonstrated proficiency in the other area will be considered. A degree in a social science (sociology, anthropology, psychology, etc) and experience in qualitative and/or quantitative research methodologies will also be considered
In-depth experience designing and conducting qualitative and quantitative primary market research
Experience in using analysis software such as R, SAS, or SPSS
Experience with Sawtooth is desired
Strong strategic thinker who understands the critical role of market research in developing commercial strategy in support of development of new products
Strong data analytical and interpretive skills
The ability to meaningfully portray and effectively communicate complex qualitative and quantitative data in an easy-to-understand format is required
Well-organized and capable of handling multiple mission-critical projects simultaneously while meeting deadlines
Self-starter with the ability to work autonomously

Senior User Researcher Resume Examples & Samples

Are naturally curious about people, work processes and how technology can improve the way people work in an enterprise setting
Love working as part of a team throughout product development—from strategy to concept development to implementation
Are versatile: plan and execute strategic and tactical research, including field studies, participatory design, concept & usability tests
Are a nut for data: draw insights from qualitative and quantitative data and use insights to align teams and inform product design
Have proven experience in design thinking and co-design methods
Synthesize findings and insights from customer & market research to influence and drive product decisions
Develop and evangelize a strong POV of Ariba customers and needs
Create and drive internal research methodologies and approaches
Collaborate with the user experience team, product managers and engineers to ensure that findings and insights are actionable
Collaborate with market research and analytics to answer complex
BA/BS HCI, human factors, cognitive psychology or related field
5+ years planning and executing user research for web or mobile experiences
Experience with enterprise software, supply chain management, and ecommerce platforms (online marketplaces, payments services) preferred
Deep experience working with cross-functional teams in a matrix organization
Analytics experience a plus

User Researcher / Usability Researcher Resume Examples & Samples

Statistical expertise; familiarity with SPSS or R
Ability to work well within teams of all sizes and in collaborate with non-technical business partners
Ability to think creatively and proactively
Identify and communicate best practices for usability and research methods
Understanding of user experiences (including complex online tasks)

User Researcher Resume Examples & Samples

Demonstrated success relating generative and evaluative research insights to core business goals
Experience conducting research throughout the entire product development lifecycle
Experience working with enterprise software (agile/continuous delivery desired)
Must be able to create a dendrogram on an etch-a-sketch with your eyes closed
BA/BS in experimental psychology, social psychology, anthropology, cognitive science, human factors, human computer interaction, sociology, design or related area

Senior User Researcher Resume Examples & Samples

Partner with Product Design and Product Management to identify research topics, understand business and customer needs, design and conduct primary and secondary research studies including surveys, in-depth interviews, field studies, personas, workshops, and prototype testing to generate actionable insights
Identify research audiences, draft recruiting screeners, and define neutral testing scenarios
Leverage analysis and observational findings to drive the creation of requirements, user personas, user stories and use cases
Role model and mentor research practices for other members of the Product Design and Product management teams
Initiate and collaborate on internal programmes to gather and share insights around Hootsuite’s customers
Review your findings with colleagues, present work to cross-functional teams and across the organization
Create deliverables to effectively communicate your findings, focused on visual and written storytelling, and highlighting key insights
Work with our Data Lab team to leverage product analytics to identify opportunities and insights

Lead User Researcher Resume Examples & Samples

5+ Years of relevant experience, including some experience integrating User Research into Product Management and Design
A firm grasp on different research methodologies and their inherent strengths and weaknesses
Knowledge of statistics, analysis, and experiment design
Excellent communication, collaboration, and negotiation skills
Strong business acumen and the ability to work into product strategy discussions
Advanced degree in HCI or Information Science
Design, plan and conduct user research studies to evaluate future and existing features and products
Conduct both qualitative and quantitative user research, including user interviews (remote and local), usability testing, ethnographic observation, etc
Deep dive into Box's products and offerings to identify key research questions and opportunities
Synthesize and effectively communicate research findings into compelling, actionable insights
Collaborate with co-workers from Business Analytics, Product Design, Product Management, and Engineering to drive evidence-based product decisions

User Researcher Resume Examples & Samples

Conduct early exploratory research to validate feature ideas/solutions
Perform rapid qualitative user testing of prototypes pre-release
Lead the planning, execution, and analysis of formal, remote and in-person user testing (including FDA requirements) and research post-release
Identify user pain points, mental states, and changes in emotion in the customer journey to drive improving the user experience; clearly articulate user needs
Conduct field studies, contextual interviews, A/B testing, card sorting competitive analysis, surveys, focus groups, and other types of attitudinal and behavioral research
Analyze quantitative data and web analytics
Develop affinity maps, empathy maps, research summaries and formal reports/presentations
Co-create and maintain personas
Write effective user testing plans to gain customer insights, writes scripts and user tasks for testing; develop success criteria, analyze results, provide actionable recommendations
Maintain user research guidelines
Collaborate on customer journey maps
Develop user empathy and advocate for the user, understanding the user’s behavior, attitudes, and emotions
Participate in whiteboarding, design reviews and provide constructive feedback
Collaborate effectively with designers, product management, engineering, front-end development, industrial designers, and Market Research to ideate solutions to user problems and iterate on designs

Junior User Researcher Resume Examples & Samples

Creating and structuring usability evaluations to inform designs
Conduct usability evaluations, preference testing, ethnographic research or other methodologies
Participate in data processing and analysis. Support synthesis of user research data with other technical and business data. With senior guidance, develop insights from research findings and present to project teams and stakeholders
Collaborate with User experience professionals to ensure superior ease of use of new products. Work with senior research to understand project objectives, to identify when user and design research should be conducted, and to determine appropriate research methods
Assessing designs for usability issues
Work with more Sr researchers to deliver best in class reports and results
Participate in larger studies with more Sr researchers as leads, as assigned
Collaborate with UE designers and product marketing to plan, coordinate, and conduct user research and analysis to determine target users and goals for product design efforts and existing products
Contribute to investigate, evaluate and recommend new and merging usability techniques, technologies, and process improvements as requested
Willingness to take direction from Senior Level researchers
Minimum 1 year of usability or user research (consumer, consultancy or academic)
Courses completed in both research design and methodology, as well as introduction to statistics
Strong analytical and process-oriented problem-solving skills
Ability to function successfully in a fast-paced, collaborative, cross-functional team environment
Solid understanding of the product development process, including meeting the needs of business, software, hardware, and quality assurance
Excellent moderating skills (with a willingness to further develop these skills)
Excellent communication and presentation skills (verbal and written)
Visual design skill set a plus
A solid portfolio of past work

Lead User Researcher Resume Examples & Samples

Develop appropriate audience and screening profiles for recruiting
Plan, moderate/observe, and analyze field studies and usability testing
Evaluate user experience using a variety of qualitative and quantitative methods
Generate user personas and use scenarios
Conduct heuristic evaluations
Identify user interface requirements; help define project approach and user experience strategy
Suggest product direction based on field research and functional requirements
Work with interaction designers to define concepts, user interaction models and workflows
Work with visual designers to refine the interactive experience and produce designs consistent with Kronos style guide
Develop prototypes ranging from paper-and-pencil concepts to clickable models to high-fidelity designs that represent both the visual identity and interaction model required to ensure user success
Work closely with UX designers to review implementation and improve the final product
Facilitate project communication across a multidisciplinary team throughout all phases of the project
5 years of experience gathering user requirements, conducting field studies, usability testing, and questionnaire/survey design all using variety of research methods ranging from exploratory (contextual inquiry, ethnography, interviews) to user interface/design research
Bachelor’s degree (advanced degree preferred) in Human Computer Interaction, Cognitive Psychology, Human Factors, Sociology, Anthropology, or related field
Excellent time-management, multi-tasking, strong communication skills; and the ability to quickly prioritize tasks
Ability to work independently with little supervision
Ability to develop new approaches to complex design problems and convey these designs in the form of presentations, prototypes, and design specifications
Must communicate clearly and effectively; strong analytical and oral communication skills; excellent interpersonal skills; a self-starter that is able to collaborate actively with others in a cross-functional team

User Researcher Resume Examples & Samples

Experience of working in implementing complex enterprise-level projects in an agile development environment with User Experience teams, designers and developers to create new digital products and services
Proven experience of gathering user requirements for application based services in platforms such as iOS, Android and Web
Proven experience of managing, executing and analysing usability test sessions
Experience of audience modelling and developing design personas
Strong interpersonal skills including mentoring, coaching, collaborating, and team building and support the designers as they go through the design sprints and rounds of iterations
Strong analytical, planning, and organizational skills with an ability to manage competing demands
Strong knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
Desirable Skills & Capability
Degree in HCI/Usability/Cognitive Psychology/Market Research or related field
Experience across mobile & web content, tools and transactional services, especially those with complex user journeys
Ability to support a progressive methodology to quality improvement
Systems understanding – ability to reason about the system being built, what it is for and where its weak points could be

Principal User Researcher Resume Examples & Samples

Have 8+ years of demonstrable experience in qualitative and quantitative methods that have direct business impact
Excellent communication and presentation skills with peers and executive stakeholders
Ability to lead research activities with internal stakeholders, users and customers
Conduct surveys, user interviews, usability studies, diary studies, etc
Work closely with design, PM and other key stakeholders to develop research plans that help answer our key research questions and further business goals
Experience developing rich personas
Experience researching products for expert users (e.g. IT, development, TechOps)

Senior User Researcher Resume Examples & Samples

Work with expert users and product management to refine product requirements
Work with product managers, designers, and engineers to prioritize research opportunities and create long-term usability goals in a fast-paced, rapidly changing environment
Conduct and analyze independent research according to usability plans using the appropriate methods (field studies, heuristic evaluations, user testing, focus groups, surveys, etc.)
Write and present effective and compelling findings and recommendations based on research
Research, develop, write, and/or champion UX standards, guidelines, and requirements within the product development process
Track usability issues throughout the entire product development process and report progress toward meeting usability goals to management
Train others in planning and conducting lightweight usability studies
Lead cross-functional teams on special assignments in supporting ease-of-use and resolution of usability issues
Participate in developing, mentoring and managing UX resources on projects
End-to-end experience with common user research methods such as: usability testing, survey research, cognitive walkthroughs, expert/heuristic reviews, focus groups, customer site visits, contextual inquiry, creating personas or user profiles, task analysis, statistical analysis of behavioral data, prototyping (paper, flash or other interactive), recruiting, phone interviews, etc
Experience with field research required
Excellent writing and communication skills, with a particular emphasis on the ability to communicate and justify usability design decisions and methods
Ability to work in a fast-paced environment and with complex research requirements

Senior User Researcher Resume Examples & Samples

Create research master plan for long-term processes for user research and usability testing
Select, plan, and conduct research activities such as interviews, surveys, moderated and unmoderated (remote) usability testing, visual design testing, card sorting and tree testing
Conduct user research including interviews, surveys, personas and user types, task flows and scenarios, and recommendations for design enhancements based on research findings
Coordinate and execute all phases of usability testing, including test plans, screeners, recruitment, moderation of usability test sessions, and consolidation of usability findings
Conduct usability assessments of websites and mobile apps with heuristics, best practices and accessibility guidelines
Conduct client workshops for research requirements, proto-personas, and use cases
Work collaboratively with cross-functional teams including interaction designers, visual designers, digital marketing and Web analysts
Support business development efforts, providing estimates and work plans, presenting information about user research to clients, and supporting proposals and statements of work
Help develop collateral such as report templates and presentations to educate both external clients and other teams within Perficient
Conduct industry and competitor analysis for clients as needed
Keep current with new technologies and methodologies that allow for more innovative and dynamic approaches
5+ years of experience conducting user research using a range of approaches and methods for designing user-centric websites and digital interfaces
3+ years of experience in an agency
Experience with both in-person and remote user research techniques and tools
Able to translate user research findings into clear design recommendations
Knowledgeable about interaction design best practices for web, tablet and mobile
Experience with online testing tools such as the Optimal Workshop suite, UserTesting, Lookback or other tools is desired
Experience with online research tools such as SurveyMonkey, Hotjar is desired
Familiarity with accessibility tools such as JAWS, NVDA, VoiceOver, or WebAIM, is a plus
An understanding of accessibility standards and auditing approaches
A portfolio with examples of your work is encouraged
Degree in a related field, such as Usability, Cognitive Psychology, Human-Computer Interaction, Technical Communications, and others or an equivalent, demonstrated mix of education and experience
10% anticipated travel
Passionate about conducting user research that informs design of brilliant user experiences
Relentless user advocacy and deep empathy with users
Flexible and adaptable in approach to research to fit project budget and timelines
Ability to communicate well, including strong active listening skills to learn users’ stories and then the ability to share those stories persuasively
Hard working, efficient, detail oriented, flexible, calm
Ability to thrive in a fast-paced environment
Healthcare industry experience a plus

User Researcher Resume Examples & Samples

Understand and synthesize research goals and work with key stakeholders to prioritize them based on value, impact and magnitude
Plan, design and execute qualitative and some quantitative research studies, employing a wide variety of research methods based on their ability to best respond to the research goals
3-5 years’ experience as a design and product research practitioner
Undergraduate degree in a relevant field (cognitive psychology, social sciences, human factors or related); Masters or Ph.D. in relevant field is a plus
Experience with financial services and agile or lean ux is a plus

User Researcher Resume Examples & Samples

Act as an independent voice of the user during all phases of a development project
Plan, design and conduct usability testing sessions to support the design and development of water analysis products and solutions
Quickly and effectively collect, analyze and communicate usability data to product owners, engineers, developers and the UX team
Provide Usability heuristic evaluations on UI design solutions
Create, maintain and report usability metrics across multiple projects and products
Work with usability agencies and maintain day-to-day activities to make sure schedules and key deliverables are met
Participate in a kaizen culture for continuous improvement and collective thinking
Build and maintain relationships with key users and customers to provide user-focused insights throughout the design process
Schedule and facilitate onsite and remote usability tests in our In-House Usability Lab
Create templates and training materials to train development team members to support usability testing sessions
3 or more years of experience with User-centered Usability Testing Practices
Facilitation experience with examples of techniques and portfolio that includes examples of business outcomes from research and testing
Experience with user interface design patterns and standard User-Centered Design methodologies
Experience working in an iterative and collaborative Agile team environment
Willing to travel domestic and internationally for customer site visits and usability testing
Working knowledge of usability testing tools such as Morae, Camtasia, and other usability testing software packages
Detail oriented and organized
Self-motivated and advocate for our customers
Experience with statistical analysis is preferred
Usability video editing experience
Experience working with remote or distributed teams. Global project development experience is preferred

Manager, User Researcher Resume Examples & Samples

Demonstrate fluency in best practices for both qualitative and quantitative user experience research
Proven ability to instill user experience and usability as a core value and effectively managing related culture and process changes
Excellent cross-function collaboration skills
Intermediate to senior project management (work plans), level of effort estimation, deliverable quality assurance skills required
Some experience with both online and offline data and analytics to make holistic recommendations based on research findings and online data (when possible)

User Researcher Resume Examples & Samples

Evaluate and improve design sketches and UX prototypes
Prepare and execute user research studies and usability tests
Researching relevant global online markets and competitors
Communicate research results to design and product teams
Inspire others about user research
Preferred field of study: Human-Computer Interaction, Psychology, Interaction Design, Communications/Marketing, Linguistics, or any related field
Experience with user research and usability testing, i.e. through internship, first job experience, etc
You combine emotional intelligence with an analytical mind and you are curious, open and think outside the box
You are a proactive and self-organized person and you embrace the possibility to innovate and learn new skills
You are passionate about technology, electronics, the Internet, social media, …

Lead User Researcher Resume Examples & Samples

Champion and continue to grow the research and design culture, creating programs and systems that drive and foster a focus on user centered design
Collaborate with designers and product managers to identify strategic research opportunities that will have a high impact on the company and the Goodreads community
Work with stakeholders to understand research needs and develop clear/detailed research proposals that outline the goals, participant characteristics, methodology and timelines
Conduct research using a variety of methods, including user interviews, ethnographic research, diary studies, surveys, concept testing, and usability testing
Evangelize research findings to cross-functional audiences within the organization through presentations and written reports
Work with the accounting and legal teams to manage vendor relationships and the annual research budget
BA or BS with emphasis on qualitative research methods (preferably in social sciences, HCI, statistics, or a related field)
Excellent verbal and visual communication skills
Strong problem solving abilities
Passion for design and technology
Strong understanding of strengths and shortcomings of different research methods and how they inform the design process
An avid interest in reading
MA/MS degree
Experience with quick-turnaround design and development cycles

Lead User Researcher, Salesforce.org Resume Examples & Samples

Providing strategic and tactical research insights that inform design and development across industry and enterprise verticals
Partnering actively with UX designers, engineers, product managers, and documentation writers to provide the best possible experience for our users
Driving or supporting generative (user surveys, user interviews, contextual inquiry, focus groups) and evaluative (heuristic, exploratory, assessment and validation) research across all industry verticals
Preparing test plans, coordinating studies and reporting on findings to relevant stakeholders
Providing solution proposals for evaluative study findings
Empathizing and advocating for the user by identifying opportunities to improve product functionality and interactions and by evangelizing user-centered design within the company

Lead User Researcher Resume Examples & Samples

Provide strategic and tactical insights that inform design and development for Commerce Cloud
Partner fully with designers, engineers, product managers, and documentation writers to provide the best possible experience for our users and customers
5+ years of experience conducting research in user experience, product design, or technology contexts
Familiarity with basic statistical methods and concepts
Ability to plan, design, execute and communicate both strategic and tactical research engagements
Experience working in cross-functional teams (e.g. design, product management, engineering)

Senior User Researcher, AWS Resume Examples & Samples

Partner with design and product teams to set research goals
Determine and implement appropriate methodologies for each project
Independently conduct qualitative and quantitative research
Distill research results and partner with stakeholders to ensure impactful changes are made to benefit our users
A strong portfolio demonstrating past work experience and deliverables (eg: study plans, reports, personas)
End-to-end experience with all aspects of research (study design, test creation, recruiting, moderation, analysis, reporting)
An unfailing passion and capacity to advocate on behalf of our users
BS in HCDE, Human Factors, Cognitive Psychology, or similar experience
MS or Ph.D. in Human Factors, HCDE, Cognitive Psychology or similar
Hands-on experience with: lab-based user testing, remote testing, RITE testing, paper prototype testing, iterative prototype testing, concept testing, field research, international research, and survey design

User Researcher Resume Examples & Samples

Select the appropriate methodology, define test measures, and create relevant tools in order to evaluate if the players’ experience is in line with the design intentions of the various productions
Elaborate study reports and present the findings destined for production teams, brand management and high management
Excellent research skills (develop appropriate methods to answer research objectives, conduct appropriate analyses and communicate findings efficiently)
Able to work under pressure
Good knowledge of qualitative and quantitative research methods and tools

Senior User Researcher Resume Examples & Samples

Deeply collaborate with various developers to create a unique research strategy for each game
Plan and execute research studies at moments of great impact
Create insightful, communicative reports based on thorough data analysis
Clearly and concisely deliver reports to all relevant stakeholders, including developers and production
Develop creative solutions to overcome roadblocks and create a testing schedule that provides data early enough to make meaningful changes

User Researcher Resume Examples & Samples

Build a research road-map; communicate and refresh on regular basis to ensure relevancy
Designing, conducting, and analyzing results from a variety of research studies including usability lab studies, remote research, field studies and survey design
Recruit and schedule usability participants for research studies
Exceptional behavioral research and analysis skills, (e.g., designing, conducting, and analyzing data from different kinds of research methodologies.)
Ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around study plans and reports
Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
Proven history of having worked across cross-functional teams and functions
Research experience in software products for enterprise or software developers
Self-starter, possesses flexibility to work in a fast-changing environment and ambiguous situations
Experience operating as an individual contributor in a user research role

Senior User Researcher Resume Examples & Samples

Take the lead to agree and manage research requirements with internal stakeholders
Guide and manage other User Researchers to apply appropriate research methodologies
Supervise the development of detailed research project plans; both conduct research tests without any supervision and manage small research teams to deliver user research results
Analyze test results; synthesize test outcomes into conclusions and recommendations
Prepare presentation deliverables and present deliverables to stakeholders for discussion and approval
Take complete, end-to-end responsibility for delivering complex research programs, involving multiple stakeholde
You can participate in the convertible personnel bond scheme
Travel allowance for commuting
Free in-house sport facilities

User Researcher Resume Examples & Samples

Work closely with product teams to identify and prioritize research topics
Conduct research using a wide variety of qualitative and subset of quantitative methods (e.g. surveys) to generate actionable insights across the product development lifecycle, including up front generative research to identify new opportunities, iterative concept evaluation and post-launch testing
Work cross-functionally with Industrial and UX Design, Product Management, Analytics, Engineering and Marketing
Proactively involve team in the research process
Synthesize insights in a compelling, creative and actionable way that cuts to the chase of the underlying user issues
Present to a variety of audiences from product teams to executive teams
Develop UX metrics as appropriate for repeated use and comparison over time
Share best practices & new techniques with the broader team
Collaborate with other researchers on research methods and priorities
M.A / M.S or PH.D in Human Factors, Human Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology or a related field
5+ years of UX professional research experience in both hardware and software
Career emphasis on consumer devices with experience researching both hardware and software
Ability to build cross-functional relationships
Communication skills with experience tailoring message to a wide variety of audiences
Focus on impact as well as ability to help develop baseline user metrics for VR
Experience with generative, iterative and evaluative research methods
Demonstrated experience making the right tradeoffs in research rigor to address constraints in product development process and collaboration with cross-functional teams
Demonstrated experience creating new test methods/setups to address the needs of unusual/challenging tests

Usability Expert / User Researcher Resume Examples & Samples

Participate in "Design Thinking" workshops – collaborating cross-functionally with Product Owners from Industry verticals, Interaction and Visual Designers, front-end coders and others – to collaboratively and iteratively design early stage digital data products –Prototypes and Minimum Viable Products (MVPs)
Specifically, expose said Prototypes and MVPs to end-users at each iteration, to gauge and measure user impact (perception and traction) and inform “go/no go” product advancement decisions
Champion end-users and usability at all stages of iterative design
Probe through research and user consultation the impact on users of the “art-of-the-possible” in the era of Big Data, Artificial Intelligence (AI) and Machine Learning (ML)
Be part of a cross-functional team in a world-beating digital data product development practice
Help define the next generation of data and data-driven products – and through doing so, help shape the future of Mastercard and its growth
On-line surveys
Focus Groups
Ethnographic observation
Interviews
Self-assessment diaries
Prior experience representing User Research in a world-beating User Experience (UX) team
Experience working/multi-tasking in an extremely fast-paced startup-like environment
Experience in client-facing engagements
Empathetic champion of the user – passionate about the detail of great usability, interaction design and aesthetics to give the best possible User Experience (UX)
Passionate about Human Computer Interaction (HCI); Cognitive Psychology; Human Factors; Usability; Ethnography
Versed in – and passionate about – Edward Tufte’s seminal design book: “The Visual Display of Quantitative Data”
Passionate about the possibility of data driven experiences – so-called “emergent ontologies” (patterns in the data) driving UX and UI
Passionate about the potential for data, Artificial Intelligence (AI) and Machine Learning ML)
Masters Degree or PhD. In Human Factors; Ergonomics; Usability; HCI; Anthropology
Demonstrable commitment to learning: insatiable to discover and evaluate new concepts and techniques in User Research

User Researcher Resume Examples & Samples

You have an endless fascination with the way people interact with technology and a passion to help designers and engineers improve and create exceptional user experiences
You are a self-starter who can work collaboratively to budget and who can scope and schedule user testing on an ongoing, regular basis. You are practiced at creating protocols and moderating ad-hoc and formal usability tests
You are a partner with the Digital Factory design team to understand customer experience journeys and to develop appropriate test plans in support of their objectives
You’ll be required to identify and recommend research methodologies; for example, you may need to use card sorting, gap analysis, surveys, heuristic reviews, competitive reviews, user interviews, check-ins or other techniques to understand how our customers experience our products and services
You have amazing verbal and written presentation skills. You are able to stitch together video clips, soundbites, data points and trends to communicate clear, concise findings and actionable recommendations to all kinds of audiences, including designers, technologists, product managers and executives
You are willing to be hands-on and to help build the Digital Factory usability practice from the ground-up. Further, you are comfortable working in a self-guided manner with the ability to prioritize tasks and manage your own time efficiently, without direct input or oversight
You are open, persuasive, engaging and love to have a good laugh

Senior User Researcher Resume Examples & Samples

The ideal candidate will have
The ability to quickly turn around high-quality study plans and reports
Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization, including internationally distributed teams
Exceptional behavioral data-collection and analysis skills, e.g., designing, conducting, and analyzing all kinds of user data
7+ years of professional experience in the research discipline and/or UX space
Fluency in best practices for information architecture and interaction design, user-centered design process, as well as strong knowledge of user research principles and techniques
7+ years proven success contributing to User Research projects with demonstrated impact

User Researcher Resume Examples & Samples

Carry out research using a number of methods including, but not limited to, usability testing, UX, balance testing, focus groups, interviews, surveys, heuristic evaluations, card sorts, exploratory research, and field studies
Participate in user research activities such as setup, breakdown, game immersion, game review, reporting of the consumers' experiences, and other research related activities
Provide summarized research results directly to the development teams for discussion and future implementation
Edit and craft reports as necessary
Liaise with Design, BI, Marketing, and Battle.net to collaborate and coordinate test efforts
Utilize and suggest telemetry to conduct detailed data analysis and recommendations
Conduct competitor analysis and other market research studies
Provide game play mechanics skill coaching to other team members
Provide input on how processes can be improved
Cover Letter (optional)

User Researcher Virtual Reality Resume Examples & Samples

Proactively identify research needs for each of your assigned projects
Coordinate with internal stakeholders to define research project objectives and develop research solutions to meet those objectives
Design and conduct generative research to inspire new design concepts
Design and conduct evaluative research to validate and refine interaction designs and deliver successful user experiences
Conduct secondary research to collect relevant data to provide a comprehensive perspective on a design topic
Collect and analyze data from multiple sources, including business intelligence data, to understand users’ behavior
Collaborate with UX designers, product owners, developers, and external research vendors to manage projects and deliver research findings on schedule
Work closely with designers, developers, and project managers to ensure that your research impacts the product
Collaborate with teams outside of Creative Labs, including business, marketing, and industrial design, to coordinate research efforts and share insights
Use research findings to refine VR UX guidelines, and to communicate UX guidelines and usability feedback to HTC customers and partners
Contribute to an evolving design culture at HTC
Advocate for the user within the UX team and the product teams
4+ years of user research experience (or equivalent training in a post-graduate program.)
BS/BA in HCI, Human Factors, Cognitive Psychology, Applied Anthropology or a closely related field with relevant work experience in UI design or usability; a master’s degree with coursework in research methodologies is strongly preferred
Demonstrated experience in a variety of user research methodologies and analytic skills; experience with ergonomic evaluation is a bonus
Demonstrated experience leveraging research findings to impact the product
A strong interest in working on multiple research projects at different phases, from early-phase exploration to prototype testing to post-release data analysis
Experience shipping products from concept to creation; experience with VR products is preferred
Experience working with a multi-disciplinary team of UX designers/researchers, planners, and engineers
A passion for the future of VR
Excellent interpersonal and collaboration skills

User Researcher Resume Examples & Samples

Collect and analyze qualitative and quantitative user behavior through server logs, experiments, benchmark studies, lab studies, field studies and surveys
Identify quantitative markers of user experience (UX) and support their application across product teams
Predict risks and be on top of projects that require extra attention
Translate data into results that have a clear, direct impact on product development
Effectively communicate research findings to diverse audiences through writing and presentations
Collaborate with UX and product teams to define user experience goals and metrics
Advise product leaders on research opportunities and best practices at all stages of an agile product development process

User Researcher Resume Examples & Samples

Conduct research using a wide variety of qualitative and quantitative methods
Work cross-functionally with design, product management, and engineering to prioritize, plan, and deliver on research initiatives
Synthesize user feedback via hands-on team discussions in order to translate insights into actions and requirements
Facilitate team activities to create and maintain personas in order to build team empathy for real users; use those personas in storytelling techniques such as empathy maps and as-is/to-be journey maps
Evangelize the importance of design research as part of IBM Design
Thinking and educate product teams new to design research methods order to help them integrate real users into design life cycle
Strong academic background [ e.g. expect at least Masters Degree in computer science, physics or maths based or equivalent ]
Exceptionally statistical skills, experience of building predictive models using a wide variety of tools and techniques (including: neural network, linear or logistic regression, random forest)
Advanced SQL for data manipulation or experience of managing Tera-scale data sets within an analytical function
Advanced working knowledge of unix-like environments; including shell scripting, version control, services etc
Python and/or Java
Strong Research Background across multiple industries
PhD / or PhD Candidate

Senior User Researcher Resume Examples & Samples

Closely collaborate with Design, Product and Engineering
Prepare, organize and execute user & customer research
Work with external research agencies
Collaborate with a team of 2-3 user researchers
Consult, train and assist product team members in running design studies & run internal workshops
5+ years’ work experience in user research
Experience working with Design, Product and Engineering teams
Passionate about serving the needs of customers and about location-based services

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