User Research Resume Samples

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M Pfannerstill

Marlene

Pfannerstill

5770 Metz Cliff

Dallas

+1 (555) 751 5077

5770 Metz Cliff

Dallas

Phone

p +1 (555) 751 5077

Experience Experience

Dallas, TX

User Research Moderator

Dallas, TX

Murphy, O'Conner and Towne

Dallas, TX

User Research Moderator

Manage paper archives (NDA, reward sheets, etc.)
Be the voice of the player base to the developers and see the game evolve based on player feedback
Provide summarized research results for discussion and write-up
Get on the job training and mentoring from industry experts in user research and game analysis
Recruit participants through internal or external recruiting methods
Update participant databases
Carry out all other related tasks

Detroit, MI

User Research Coordinator

Detroit, MI

Bernier-Schulist

Detroit, MI

User Research Coordinator

Explore, analyze, and recommend new tools to connect with research participants
Coordinate study logistics, including participant scheduling, facility scheduling, A/V equipment management and distribution of incentives
Take part in research activities by helping with set-up and wrap up, observing, taking notes,
Contribute to internal tools and processes for maintaining and extending relationships with users over time
Manage all research project-related communications to user research participants, team members, leaders and other stakeholders
Help shape WW’s user research process overall as we continue to grow and evolve
About user research methods and activities, including fortnightly product research, customer site visits, and strategic workshops, just to name a few

present

Dallas, TX

Director of User Research

Dallas, TX

Ebert-Pfannerstill

present

Dallas, TX

Director of User Research

present

Work closely with data analysts to integrate qualitative research methods with ongoing quantitative research such as surveys, A/B and multivariate testing
Work closely with the product and analyst teams to integrate data and analytics insights into the research roadmaps and research findings
Lead a team of seasoned qualitative researchers, analytics experts, a community manager and a recruiting specialist
Translate research questions into well thought-out research plans and work closely with product to align them with the product roadmap
Build bridges and collaborate with design, engineering, and product management functional areas across the company
Lead research and development activities across the product & design team
Think strategically about incorporating user research best practices into future NFL product development

Education Education

Bachelor’s Degree in Psychology

New York University

Bachelor’s Degree in Psychology

Skills Skills

Excellent communication skills—you can quickly establish an easy rapport with a wide variety of people through both speaking and writing
Ability to forge strong working relationships
Ability to work independently as well as part of an extended, cross-functional team
1-2 years of professional work experience
Ability to be an effective team member and display initiative and flexibility in team goal orientation in a fast pace, ever-changing environment
Strong project management, organizational, communication and multitasking skills
Ability to be flexible and change with environment, industry, and business demands
Great relationship builder, influencer and communicator
Strong oral and written communication
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Interim Head of User Research Resume Examples & Samples

Ethnographic observation research
Customer data and web analytics data analysis (in conjunction with Data/web teams)
User testing and in-person UX research
Broader qualitative and quantitative research, where appropriate
Includes personally conducting research where appropriate
Evaluate key tools and techniques and, where appropriate, deploy new approaches across the team to improve efficacy
Oversee management of key agencies/suppliers ensuring compliance with Barclays procurement policies

UX Specialist With User Research Experience Resume Examples & Samples

Ensures that concepts and product designs satisfy user needs and goals through research and the synthesis of information
Has a solid understanding of user experience research methodologies and lead and manage UX research activities such as field studies, benchmark studies, competitive analysis, surveys, focus groups, remote usability testing, and quantitative evaluations
Has the ability to synthesize data, prioritize, come up with actionable recommendations and communicate your findings to stakeholders
Is a constant advocate for the role of research and information analysis in the development process
Evangelizes research findings to diverse audiences through clear written reports and oral presentations, and demonstrate thought leadership in his/her interactions with the product design/development/management teams and customers
LI-KS1

User Research Moderator Resume Examples & Samples

Observe study participants
Take part in the daily observation debriefing session with the analyst
Update participant databases
Experience in user research preferred
Solid knowledge of Word and Excel
Technical understanding of video game platforms
Basic knowledge of user research methodology preferred
Good organizational skills

Director of User Research Resume Examples & Samples

Can demonstrate an in-depth understanding of qualitative and quantitative research methods, user-centered design principles, and a solid grasp of contemporary trends in Web and app design
Have 5-8 years conducting user experience research
Can hold your own in a meeting
Speak clearly and write well
Are self-motivated, detail-oriented and able to manage multiple projects simultaneously
Have a BS, MS, or PhD in Human-Computer Interaction, Human Factors or related field
Lead research and development activities across the product & design team
Grow the existing team to support the ever changing needs of the business
Work with product managers, designers and engineers to assess project needs and develop appropriate research plans to support their objectives
Conduct on-site field studies with Fans, Clubs, & more
Provide usability assessments (e.g., heuristic evaluations) for products under development
Work closely with data analysts to integrate qualitative research methods with ongoing quantitative research such as surveys, A/B and multivariate testing
Assess the need for alternative research methods (e.g., participatory design, card-sorting, eye-tracking, etc.), and plan accordingly
Think strategically about incorporating user research best practices into future NFL product development

Team Lead-user Research Laboratory Resume Examples & Samples

Minimum experience of 3 years in User Research or ergonomics
Management experience is an asset
Be organized and able to manage multiple projects simultaneously
Ability to drive change
Autonomous
Customer oriented
Demonstrate strong communication skills
Good knowledge of the Office suite
Good knowledge of the videogame industry
Good knowledge of statistical methods

Director of User Research Resume Examples & Samples

Contribute to the development of the Experience Design practice by developing and sharing new methods and practices and maintaining and building networks outside of Autodesk
Build bridges and collaborate with design, engineering, and product management functional areas across the company
Be a well-respected and trusted thought leader as well as culture carrier. You represent Autodesk design internally and externally
Proactively identify, own, and drive some of the most ambiguous and challenging design-org-wide problems
Maintain exceptional understanding of company strategy, and maintain leadership presence with key senior executives
Lead a team of seasoned qualitative researchers, analytics experts, a community manager and a recruiting specialist
Partner with UX Managers, Product Managers, and Software Development Managers to drive all stages of research from early product direction through post-release validation, for products with frequent releases in a Lean UX and Agile environment
Prioritize resource allocation for effective research insight delivery against the right priorities
Influence a diverse set of stakeholders through excellent relationship building, commitment to driving good decisions, and deep domain expertise in research practices and product development
Be a catalyst for improving Autodesk’s relationships with its customers; foster company-wide empathy with a focus on consistently meeting, and often exceeding, customers’ needs
You’re a research ambassador. Embodies our mission to formalize the research and usability practice within Autodesk, and ultimately create a better world
You’re a proactive manager and love to get things done. Diplomatic, yet can hold team members accountable for achieving their goals
You exude positivity and optimism. A positive attitude and an inspiring work ethic. Leads by example, creating a sense of energy and accountability to the work
You’re a seasoned research manager. You’re an expert at leading defining and leading research programs to completion. You know how to assess and assemble the right players, kick off and facilitate discussions, formulate a plan, build a schedule, and see through to completion
Passionate about people
Collaborative by nature
Commanding storyteller
Thrives on simplifying complex problems
Execution oriented
Extremely organized
Humble

User Research Principal Resume Examples & Samples

Works with product teams to define user profiles for recruiting usability test participants
Develops test scenarios and conducts proactive (User Centered Analysis and User Centered Design) and reactive (Usability) studies
Identify user experience problems through proven evaluation and testing techniques
Prepare and present final analysis and recommendation reports to customers, developers and/or marketing staff
Champion and educate others on the benefits of a user-centered design strategy
May assist in developing design concept, providing input on user design considerations
Promote Sabre’s common look and feel across all products
Contribute to the foundation of reliable and repeatable user experience and usability practices
Creates and maintains internal Human Factors web pages
Researches and documents usability best practices
Educates internal and external clients about specific usability services and needs
Performs usability activities at special events, such as quarterly usability/design meetings and World Usability Day
Mobile interface design guidelines and usability
Usability testing of the mobile interfaces
Usability testing tools like Morae, Silverback, UserZoom, and Optimal Workshop

User Research & Innovation Specialist Resume Examples & Samples

Lead a hypothesis-driven approach for determining product-market fit of new and existing products, iterating constantly throughout the entire product development cycle
Identify and explore new opportunities before they make it onto the drawing board, encompassing phases such as customer discovery, product definition, and business modeling
Define and lead the most appropriate experiments to gather user feedback, including on-site and remote interviews, user-initiated feedback tools, A/B testing and other methods
Synthesize structured and unstructured data from qualitative and survey research, and integrate with in-product data analytics to deliver actionable insights and recommendations
Deliver compelling ways to present and evangelize the insights throughout the organization, in order to help cultivate a highly informed, more effective, and more empathetic product organization
Collaborate with web and customer analytics, third-party and syndicated research to provide a holistic view of our customers
Explore and adapt new and emerging research practices and technologies as appropriate

Intern, User Research Resume Examples & Samples

Perform data analysis and assist in data reporting as needed
Full-time student in an accredited 4 year college, graduate program or Pharm. D. Program; Preference given to students with 3.0 GPA or above
Motivated self-starter
Attention to detail; Excellent analytical skills
Creative and resourceful
Strong business aptitude
Knowledge of the PBM or healthcare industry preferred
Students must be available to work M-F 8am-5pm during the duration of the internship program
LI-PS1

Analyst User Research Resume Examples & Samples

Conduct independent research how users approach airline digital channels
Share research through written reports and oral presentations
Conduct research and analysis throughout the project life cycle, from discovery through agile development and post-production
Use market research/competitive analysis to help develop use cases
Undergraduate degree in Human Factors, Human-Computer Interaction, Cognitive or Experimental Psychology, Cognitive Science, or related field or equivalent experience/training
At least 3 years experience conducting user experience research utilizing all types of research methodology
Experience working with high-traffic consumer and e-commerce sites, mobile and apps
Proficient with Microsoft Office software (e.g. Word, Excel, Outlook, PowerPoint)
Ability to work independently and with minimal supervision

Senior User Research Resume Examples & Samples

Help to define and specify our target groups through research, interviews, telemetry and literature
Help to define innovative and effective health service experiences from concept to deployment by conducting research to identify opportunities and evaluate concepts
Ensure our products and services are engaging and easy to use by conducting usability research and reviewing user feedback
Effectively communicate with engineering to realize the design vision
Manage the beta pool, including communication, data gathering and turn user and telemetry feedback into actionable recommendations
Communicate the results as actionable recommendations, working closely with the design, PM and strategy teams to ensure our products meet our user goals and advance our leadership in health
Partner with health experts, medical professionals and scientists to understand the most important problems and solutions in the health area
At least five years of professional user research experience including experience with ethnographic research, concept development, usability testing and beta testing
Extensive experience working confidently with user experience design, Program Management, Development, Product Planning, Brand and marketing
Excellent communication, presentation and organizational skills
Possess ability to think strategically and independently manage the research plan and schedule
Proven ability to conduct user research studies independently
Strong organizational skills and an attention to detail
BA/BS degree in Human Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science

Director, User Research Resume Examples & Samples

Define, track and report key user experience metrics
Maintain and evangelize the vision of Audible’s User Research vision
Develop and implement user-centered research throughout the design and development cycle using a variety of methodologies including: usability task scenario studies, contextual inquiry, diary studies, task analysis, heuristic evaluation, benchmarking/competitive analysis, card sorting technique, 1 click testing and other appropriate qualitative and quantitative research techniques
Deliver high quality user research solutions in an environment with frequently shifting priorities and new market opportunities
Direct management of a team of user researchers
Experience creating and implementing a User Research program
Experience defining global usability metrics
Ability to uniquely balance, lead, and direct both qualitative and quantitative research initiatives
Minimum of 8 years professional experience in User Research, 4 years with direct management experience
End-to-end experience with all aspects of research (study design, recruiting, moderating, analysis, & reporting)
Experience in mobile as well as device-specific user research
Masters or PhD degree in Cognitive or Experimental Psychology, Human Computer Interaction, Computer Science, Anthropology or related field

User Research Coordinator Resume Examples & Samples

Work with Weight Watchers User Experience Research team to plan research initiatives to learn more about Weight Watchers members through contextual inquiry, diary studies, user testing, and other methods
Help the research team define and source participants needed for research projects
Explore, analyze, and recommend new tools to connect with research participants
Screen candidates for availability, interest level, and appropriate qualifications using questionnaire responses and phone interviews
Coordinate study logistics, including participant scheduling, facility scheduling, A/V equipment management and distribution of incentives
Take part in research activities by helping with set-up and wrap up, observing, taking notes,
1-2 years of professional work experience
Understand product design processes and the role of design research
Strong project management, organizational, communication and multitasking skills
Excellent communication skills—you can quickly establish an easy rapport with a wide variety of people through both speaking and writing
Well versed in survey software, such as Qualtrics, Survey Monkey or Typeform - or eager to learn
Event planning experience a plus

User Research Specialist Resume Examples & Samples

Confidently demonstrates the ability to communicate with product team stakeholders, locally and remotely, and accurately identify critical research questions to be investigated through strong relationship management practices
Confidently demonstrates the ability to consider cost, timeline, and philosophy to determine the appropriate research method to apply to an outstanding research question
Designs, forecasts, and conducts user research studies, and acts as the primary communicative liaison between the product team and Research Operations PM
Establishes deadlines associated with analyses, reports, presentations, and projects, and works closely with Research Operations PM to ensure timely and polished delivery of responsibilities
Effectively assesses when a work item needs to be directly-owned by a User Researcher, and works closely with Research Operations PM to delegate otherwise trainable tasks to a URA or Moderator, based upon competency appropriateness, available staff bandwidth, and priority
Must have participated in major research projects that involved running tests and analyzing data; working in an applied research or product development environment; and, presenting results to critical audiences is a plus
Must be able to work quickly and independently
Must have excellent interpersonal skills. Ability to communicate with, and persuade, varied audiences and argue for results (both orally and in writing) is a plus
A BA/BS in Psychology (cognitive, experimental, or social), HCI/HFE, or experience in Human Factors, or User Research is required
An MA/MS or PhD in Psychology, HCI/HFE, HCDE, or related field is preferred
Must be a ‘gamer'--likes to play games either on the PC and/or current gaming consoles (Xbox 360, Playstation 2, Wii)

User & Research Studies Program Manager Resume Examples & Samples

Oversee research studies using volunteer participants
Ensure that studies have identified and addressed risks such as health, safety, participant consent, reputation, and data security
Provide guidance to researchers submitting studies to the Institutional Review Board (IRB), coordinate IRB submission and track which studies have obtained IRB approval
Develop and document study procedures and ensure that staff conducting the studies are trained on those procedures
Work closely with internal and external counsel, and health and safety personnel regarding user and product evaluation studies
Stay abreast of developments in consumer product safety and the impacts on Oculus’ research and procedures
Provide guidance to researchers regarding study procedures and study operations
Oversee relationships with recruiting services, staffing companies and other vendors related to research studies
Monitor and predict capacity needs and determine changes that may be needed to support all planned studies
Maintain effective and ongoing communications with stakeholders during the course of the study, escalating issues appropriately when necessary
5+ years of program management experience in user and/or clinical research
Experience developing study procedures and implementing staff training programs
Demonstrable experience in risk management, managing sensitive data, assessing study risks and mitigating study risks
Experience preparing and submitting studies to an IRB
Organizational, writing, and document management skills
Experience managing external vendors related to research studies
Bachelor’s degree in a medical, scientific, or management field required
Ability to communicate to a group of individuals across multiple geographies about complex issues
Demonstrable experience in establishing safety programs for consumer products
Travel up to 20%

User Research Team Lead Resume Examples & Samples

Shape Zalando’s user experience strategy
Establish a research agenda, define project and product priorities and oversee all research efforts across products
Consult researchers on the most suitable research methodologies for each context
Set challenging goals for the team aligned to a long-term vision -- and help the team exceed expectations
Foster collaboration with product analytics departments and set up a framework of how to combine qualitative and quantitative insights
Carry full personnel responsibilities for a team of 5 UX researchers
Foster team culture and engage with the individual researchers to keep each one healthy and happy, curious and open, thriving and growing in their career
English, Professional working proficiency
Customer impact: We think big and act fast. What we build together today -- based on your insights -- will affect millions of users tomorrow
Impact on the organization: You will model best practices that reverberate out beyond organizational walls to make Zalando as a whole more customer-focused
Leadership circle: You’ll work closely with Product, Design and Engineering leaders -- plus have the chance to exchange ideas with other UX leaders within the larger Zalando research and design community of practice
Thought leadership: Spread the stories about your successes at Zalando out into the world and build your personal brand

User Research Coordinator Resume Examples & Samples

About user research methods and activities, including fortnightly product research, customer site visits, and strategic workshops, just to name a few
About enterprise software recruiting challenges and how to overcome them
About different customer types so you can align our activities to target them

User Research Coordinator Resume Examples & Samples

Confidently demonstrates the ability to implement study session design, as provided by a User Research Specialist or User Research Associate, to ensure optimal quality and efficiency of data collection throughout qualitative and quantitative research activity supported
Confidently demonstrates expertise of Research Operations tools and processes required to conduct designated research activity
Coordinates user research study schedules by contacting prospective participants and screening them for availability and profile qualifications
Supports User Researcher Specialists, User Research Associates, or other Research Operations team members with administrative responsibilities related to testing research activity, as directed by the Lead User Research Coordinator
Contributes to non-testing research activity tasks, such as, but not limited to
General knowledge of, and working experience with, human observational research, experimental design, and questionnaire research
Resilient personality; Must look for opportunities to adjust through applied feedback, must be able to shift focuses quickly
Must be extremely detail-oriented
Must have excellent interpersonal skills. This person will be working in a true team environment. Experience working consistently in collaboration with others is ideal
A BA/BS in Psychology (cognitive, experimental, or social), HCI/HFE, or experience in Human Factors, or User Research is preferred, but not required
General knowledge of popular computer and video games and game culture are required
Must be a 'gamer'--likes to play games either on the PC and/or current gaming consoles (Xbox One, Xbox 360, Playstation 2 - 4, Wii)

User Research Moderator Intern Resume Examples & Samples

Recruit study participants that fit predetermined target profiles
Set up and rearrange the playtest room
Validate the technical aspect of the playtests (multiplayer connections, stability of the versions that are used, etc.)
Revise the questionnaire on the game experience and conduct interviews at the end of the day
Help compile and enter data
Manage paper archives (NDA, reward sheets, etc.)
Assist an analyst in defining test protocols to answer development team questions
Assist an analyst with feedback redaction, identifying trends and proposing actionable suggestions post playtest
Possible participation in additional tasks and projects beneficial to the lab and the studio’s development (game design research and administrative support)
Carry out all other related tasks
Knowledge of user research methodology preferred
Good game knowledge (controls, progression and mechanics)
Experience in project coordination an asset
Knowledge of the video game industry (major players and products)
Autonomy and resourcefulness
Ability to manage concurrent projects
Participant management skills preferred

User Research Moderator Resume Examples & Samples

1+ years’ experience working in user research or a related field
Basic knowledge and experience in user research
Participant management skills

Senior Manager, User Research Resume Examples & Samples

Nurture empathy for music listeners, Sonos owners and people just learning about new “connected” technologies
Inspire and galvanize product roadmaps and design with actionable learnings generated via rigorous research and observation
Inform feature ideation, prioritization and development by identifying and answering key questions about user needs, behaviors and benefits
Build productive partnerships with designers, developers and our Beta team
Function as a foundation for exceptional, innovative and relevant products
Deliver organization and clarity. Shape repeatable processes that generate data to (A) improve existing and maturing Sonos experiences, and (B) clarify next generation products for an “always connected” world
Govern implementation. Ensure research projects and approaches are thoughtful, reliable, credible, and completed in time to ignite real change
Evangelize and educate. Interpret results, make recommendations and help research, design and other colleagues act in ways that best benefit customers

MBA Intern, User Research Resume Examples & Samples

MBA in progress from an accredited school
Continued education in the areas of technical communication, psychology, and statistics a plus
2+ years work experience in the video game industry is ideal, but not absolutely necessary
2+ years work experience related to consumer research, running and managing play-testing processes, and/or the use of statistical methods for understanding consumer behavior in the entertainment industry would be ideal
Broad knowledge or experience in entertainment is ideal. Specific areas of value are direct work experience in game production, Mobile games, retail sales, AAA marketing/market analysis, PR, finance, and consumer behavior
Must be comfortable self-developing and presenting to top management on a variety of industry topics and trends
Excellent communication skills, both written and verbal. Team player
Excellent organizational, analytical, and presentational skills
Passion for video games. Broad knowledge of the games industry, including an understanding of various game mediums: consoles, mobile, Free-2-Play games, and social games
Clear understanding of various market segments and their purchasing and play behaviors including, youth, casual, and core demographics
Solid knowledge of Microsoft Office, - especially PowerPoint. This position will be creating a lot of PPT “Decks”. Word, Excel, and Online/internet skills, etc
Statistical experience and data modeling desired
A passion for self-education in diverse areas such as prediction/forecasting, psychology, statistics, and complex systems
Highly organized and self-directed; able to keep on an assigned track without supervision
Must display resourcefulness, enthusiasm, intellectual curiosity and self-motivation
Self-starter with high level of initiative/energy, conscientious with a strong sense of ownership

User Research Moderator Resume Examples & Samples

Assists with the execution of user-tests including setup, breakdown, game review, intake/outtake of participants, recording/reporting of the players' experiences, and other research related activities
Provide summarized research results for discussion and write-up
Craft and edit reports and surveys as required
Maintain lab and equipment
Recruit participants through internal or external recruiting methods
Run selected studies
Support all User Research staff in day-to-day tasks
Get on the job training and mentoring from industry experts in user research and game analysis
Be the voice of the player base to the developers and see the game evolve based on player feedback
Contribute your unique and interesting ideas to the field of games user research

Director of User Research Resume Examples & Samples

Understand Harry’s business, customers and product by considering market context, industry and competitive trends, Cx feedback, A/B tests, site metrics, and customer insight findings
Identify key gaps/need areas that require usability and other insight work by both initiating work based on your evaluation, past experience and best practices, and by working with a team of product managers and designers to understand their data and insight needs
Translate research questions into well thought-out research plans and work closely with product to align them with the product roadmap
Distill usability and research findings into actionable insights and plans and communicate these findings to the relevant teams Identify best research methods based on research goals, timeline and resourcing, with emphasis on agility and iterative learning
Lead improvements in our user research process while creating the right integration points in support of the product and design sprint process. Balance the need for in-depth user research with the need to deliver usability findings in time for sprints, all while remaining nimble and pushing our team on agility
Develop and implement user-centered research throughout the design and development cycle using a variety of methodologies including: usability studies, contextual inquiry, task analysis, surveys, personas and other appropriate qualitative and quantitative research techniques
Be a user research thought leader; coach and mentor the product and design teams on user research best practices and trends
Work closely with the product and analyst teams to integrate data and analytics insights into the research roadmaps and research findings
Be a strong and vocal user advocate
8+ years’ experience in user (usability) research and other research domains (market research) in digital product
End-to-end experience driving all aspects of research (study design, recruiting, moderation, analysis, synthesis and reporting)
Hands-on experience with the following methods: lab-based user testing, remote testing, field research, and survey design
Analytical and quant skills
A strong portfolio demonstrating past work experience and deliverables (including study plans, reports)
Excellent communication and presentation skills; the ability to communicate complex concepts clearly and persuasively across different audiences
Experience in E-commerce user research
Experience in cross-device research (web, mobile web, android and iOs surfaces)
Experience in statistical data analysis

Games User Research Manager Resume Examples & Samples

Lead research projects to create relevant and timely insights that drive business outcomes in product development, marketing and corporate strategy
Manage the Amazon Game Studios customer panel to conduct both lab and online studies
Recommend and develop qualitative studies including focus groups, 1-on-1 usability, ethnographies and large sample playtest studies by leading the study design and owning final insights delivery
Experience in both quantitative and qualitative research methodologies, including user research protocols and online survey research
Experience defining the scope and issues for research/analytic initiatives, developing and executing project plans and managing multiple tasks simultaneously, experience managing inputs from cross-functional teams
The ability to use insights from various pieces of consumer research and weave them together with other internal and external information into compelling narratives that inform strategies for the organization
Ability to meet ambitious deadlines and deliver high-quality work on schedule
Deep knowledge in the gaming space and experience conducting research with gamers
Relationship-builder, advocating for consumer insights throughout the company
5+ years in user research, market research or related positions
Experience with data visualization
Passion for making great player experiences
Ability to travel
Advanced degree in Psychology, Human Computer Interactions, User Centered Design or equivalent industry experience
7+ years proven experience conducting research on games
Expert in statistical software (e.g., SAS, SPSS) and data visualization tools (e.g., Tableu)

User Research Assistant Resume Examples & Samples

Knowledge of mobile and free-to-play games market and design trends
·Strong research and experimental design background, including knowledge of various quantitative and qualitative analysis methods
Working knowledge of statistics
Strong skills with the MS Office suite of tools: Word, Excel, and Outlook

User Research Specialist Resume Examples & Samples

3+ years experience conducting qualitative research: 1:1, usability studies, FGs, Dyads. Some quantitative experience a plus
Experience in digital retail, financial services or hospitality required
Experience participating and/or leading workshops with clients to uncover business, brand and innovation insights
Demonstrated knowledge of user-centered design principles and practices
Strong background in and experimental methodology
Solid understanding of qualitative and quantitative research methods
Experience in the Internet field, developing large-scale transactional sites
Be energized by teamwork, brainstorming sessions and presenting to clients
Experience with adaptive/responsive design
Flexibility in approach to problem-solving and creative thinking
Strong interpersonal skills to motivate and drive collaboration with other functions
Organized, reliable self-starter with strong creative thinking, analytical, problem-solving, decision-making and interpersonal skills
Credible and articulate, with excellent communication skills
Meticulous attention to detail, with an overall passion for continual improvement
Ability to multi-task on multiple projects concurrently and willing to switch focus quickly
Ability to thrive in a fast-paced, high-energy environment
Possess high degree of integrity and moral character

User Research Assistant Resume Examples & Samples

Design and conduct usability testing, heuristic evaluation, cognitive walkthroughs
Passion for learning
Ability to excel in fast paced, high demand environment
Clear, proactive verbal and written communications skills and habits

User Research Coordinator Resume Examples & Samples

Define, design, and implement mechanisms to recruit users to the research participant panel
Recruit research participants from client and non-client populations
Groom the panel as needed to maintain useful and relevant feedback
Establish and enforce processes for using the panel
Ensure panel can be is easily searched to find users based specific research requirements
Establish participant honorarium protocol and processes
Automate and oversee scheduling for user research studies
Establish a research partner program with healthcare organizations (hospitals, private practices, professional societies) that enable the R&D organization to easily conduct on-site and remote user studies
Pre-schedule site visits
Schedule ad hoc site visits
Develop interface for reviewing available re-scheduled site visits
Help curate and manage research findings from on-site and remote user studies
2-3 years of professional experience managing research recruiting
Experience with coordination of people and processes
Experience building and managing client relationships
Experience creating processes and frameworks
Previous research recruiting and scheduling (preferred)
Knowledge of user research processes & user centered design (preferred)
Experience creating and maintaining databases (preferred)
Customer and end-user focused
Great relationship builder, influencer and communicator
Likes to make order out of chaos
Ability to forge strong working relationships
Ability to work independently as well as part of an extended, cross-functional team
Ability to be an effective team member and display initiative and flexibility in team goal orientation in a fast pace, ever-changing environment
Ability to be flexible and change with environment, industry, and business demands
Travel required, predicting 10%, but time may vary and will include client site visits

Internship User Research Resume Examples & Samples

You are a current student at a university or academic institution
You have experience doing (user) research using qualitative research methods
You are excited to work in a high energy, demanding environment and are able to prioritize you workload
You are customer focused and data driven
You have some experience with Microsoft Office, particularly with Excel
You are a quick learner, strong communicator and good team player
You are looking for an internship with real responsibility and business impact
You are happy to get involved in all the diverse tasks of the team
Some experience with statistical analysis, building surveys and interviewing is a plus

User Research Assistant Total Intern Resume Examples & Samples

Perform audience and task analysis and development of personas
Design and conduct user research, including field observations & interviews, cognitive inquiries, user surveys, stakeholder & SME interviews, card sorting, task analysis, focus groups
Perform competitor and industry analysis
Analyze Web log, call center, and other diagnostic usage and performance data
High level of energy and initiative
Solid research skills, particularly in digital environments and tools
Ability to effectively build relationships with peers, management and our clients
Proven time management skills including the ability to effectively manage competing deadline from multiple sources

User Research & Insights Expert Resume Examples & Samples

Drive oversight and execution of employee persona identification and research
Lead understanding our employees, their behavior, and motivations
Contribute to overall employee experience vision across multiple tools and platforms
Bringing relevant User Insights Strategy methodologies and approaches that define useful, relevant and practical solutions to our delivery teams
Design and implement user/employee insight capabilities to support an amplified and cohesive employee and information experience
Develop methodologies to support the overall experience strategy
Bring future thinking and skills to identify and select emerging industry disruptors to improve experience
Create governance models for overseeing experience design and implementation
Partner with functional business leads, engineering, architecture, TM, communications, and others
Establish the persona journey and improvement of the various aspects of experience
Develop Qualitative and Quantitative analysis techniques to improve user experience
Define standards for a productive Enterprise Employee Experience
Design UX strategies that conform to the constraints of established third-party software applications and tools as well as completely custom built software implementations
Function as a team player who contributes in a model where employees are valued not only for their depth of knowledge but their willingness to participate in a breadth of work to support the overall team Develop user sentiment measurement strategies including evaluating poll and survey platforms/tools for implementation across various internally-facing solutions
Author user study questionnaires, polling questions, and candidate screeners to guide selection and solicitation of relevant feedback on software solutions
Design and facilitate stakeholder workshops to surface user needs, pain points and collect requirements for various employee experience solutions
Analyze user feedback from a variety of qualitative and quantitative sources to synthesize themes and insights with recommendations to respond to user needs
Build compelling presentations of user analysis to inform and persuade peers and leadership across the Nike organization
Continuously research and report on industry best practices for user study including software and hardware-based tools to make purchase and adoption recommendations for team and organization-wide
Design curriculum and lead workshops to educate and build team skills in the subjects of user analytics and data interpretation to empower teams to self-direct measurement planning and self-serve analysis of collected information
Minimum 10 years-total experience in user insights and user research
Formal training in UX/EX, HCI, Design or CS
Demonstrated success in cross-functional integration/relationships and program execution
Agile project experience
Self-directed and comfortable working in ambiguous environments
Ability to work in a highly matrixed organization
Demonstration of strong influencing skill
ERP experience a plus

User Research Associate Resume Examples & Samples

Experience conducting psychology/behavioral studies or experience in fields requiring outstanding interpersonal and behavioral observation skills
Ability to design cross-sectional studies that are representative of a diverse user population
Must be comfortable interviewing and observing people in different situations and putting them at ease
Ability to conduct statistical analyses of behavioral datasets
Strong organizational skills and attention to details
Desire to continuously develop both technical and non-technical skills
Knowledge of perceptual evaluations, psychophysical testing, and human physiological measurement methods are helpful but not required

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