User Researcher Job Description
User researcher
provides input as a cross-functional team member to define the overall user experience strategy/roadmap and user-centered design processes.
User Researcher Duties & Responsibilities
To write an effective user researcher job description, begin by listing detailed duties, responsibilities and expectations. We have included user researcher job description templates that you can modify and use.
Sample responsibilities for this position include:
Distill research questions into well thought-out research plans and align them with product roadmap
Partner across organizational & regional boundaries with a variety of disciplines (researchers, designers, product planners, market researchers, producers, ) to have insights deeply impact the trajectory of their product work
Compile research questions into well thought-out research plans and aligning them with product roadmap
Budget, plan, moderate and supervise studies, tests sessions, analysis, report and provide support according to development stages
Collaborate with colleagues from the research and analytics teams to interpret data and present them through the most appropriate platform to developers
Define and execute research, with the assistance of our dedicated user research staff
Understand business goals and user goals, using both to define your design goals
Track your designs through implementation to ensure final integrity of the product
Continually seek to enhance and improve your design knowledge
Heuristic Analysis and Cognitive Walkthrough to identify potential barriers to accessibility
User Researcher Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for User Researcher
List any licenses or certifications required by the position: UX, UXMC, CUA
Education for User Researcher
Typically a job would require a certain level of education.
Employers hiring for the user researcher job most commonly would prefer for their future employee to have a relevant degree such as Master's and Bachelor's Degree in Psychology, Computer, Anthropology, Cognitive Science, Design, Human-Computer Interaction, Computer Science, Experimental Psychology, Sociology, Social Science
Skills for User Researcher
Desired skills for user researcher include:
Human factors
Ethnography
User-centered design process to product and service design in an iterative development environment
Cognitive processes
Data analyses
Data synthesis
Qualitative and quantitative research methods and tools
User-centered design processes
What approaches work and which don’t
Game mechanics
Desired experience for user researcher includes:
Proven ability to deliver high quality outputs
BA in Cognitive Science, Statistics, Psychology, Human Computer Interaction or related fields
Knowledge of advanced statistics
Experience conducting research on mobile devices
Experience with financial services or related fields
Experience with Opinion Lab, UserZoom and/or other similar VOC/survey tools
User Researcher Examples
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User Researcher Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of user researcher. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for user researcher
- Create high quality user experience deliverables including but not limited to user stories, personas, user journey maps, information architecture diagrams and user testing recommendations
- Be proactive in the user research and testing of key parts of the University web presence, pre-empting needs and ensuring that design decisions are evidence-based
- Work with the Senior Digital Designer to create wireframes, sketches, storyboards and interactive prototypes as necessary
- Provide professional advice and guidance on user experience processes, procedures and results to internal and external customers, using judgement and creativity to suggest the most appropriate course of action where appropriate, and ensuring a shared understanding of complex and conceptual issues
- Communicate clearly the vision for the University’s web presence and foster understanding and support from stakeholders, building and maintaining effective relationships to ensure engagement with and understanding of user experience decisions
- Manage individual projects to improve the user experience of specific websites or web applications
- Plan and conduct usability research both online and in the field and provide recommendations for improvement
- Work with project stakeholders and team members to test business requirements using heuristic/qualitative methods
- Coordinate, conduct and moderate user research to establish the effectiveness of new or existing designs
- Establish working relationships with key contacts, developing appropriate links with the University’s Schools/Directorates and outside bodies as required
Qualifications for user researcher
- Examples of highly detailed studies that you can show us
- Basic knowledge of Tableau Software, Google Analytics, Excel Power Pivot, or similar
- Can stay non-biased even when designers try to sweet talk you
- Laid back, but can unleash the fire to get things done
- Easily adapts and learns new things whether it is a new testing tool, a design process change, or a new game
- Experience in Mobile Device-specific User Research
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User Researcher Job Description
Job Description Example
Our company is growing rapidly and is looking for an user researcher. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for user researcher
- Translate research findings into usable and actionable design tools that may include personas, design principles, design requirements
- Be responsible for the planning, delivery and analysis of research projects that support and inform your team's work both in the short and long term
- Shape strategy and vision for your product area together with product managers
- Work in the way that works for you
- Validate both the existing content new initiatives
- Partner with user interface designers, product managers, and other stakeholders to identify research needs
- Develop plans for user research activities across the product lifecycle from early stage design and product definition activities to post-release assessment
- Understand and incorporate business and technical requirements in research strategies
- Work with product teams to define user experience goals and metrics
- Design and conduct a variety of research studies including contextual inquiry, user interviews, focus groups, task analysis, card sorting, expert reviews, design walkthroughs, formative and summative usability tests, and surveys
Qualifications for user researcher
- Undergraduate degree in HCI or related field required
- Analyze hours and hours and hours of eyetracking or MORAE footage and identify and log potentially relevant clips
- In-depth understanding of qualitative and quantitative research methods, user-centered design principles, and a solid grasp of contemporary trends in Web and app design
- Speak clearly and write well in Hebrew and English
- Experience with qualitative research methodologies to support varying research needs, such as in-depth interviews, usability studies, focus groups
- You’re a born researcher with rock-solid execution
3
User Researcher Job Description
Job Description Example
Our growing company is looking to fill the role of user researcher. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for user researcher
- Help deliver cutting edge user experience (human factors, usability, cognitive engineering, ) skills and services to the relevant Segments
- Synthesize research findings into meaningful themes and translate these results into actionable user centered design and product goals
- Evangelize Research findings to stakeholders through written reports and oral presentations
- Assume overall responsibility for research methodologies that are leveraged and incorporated throughout the software development lifecycle, incorporating end-user data and feedback into each iteration of the development process
- Plan, design, and conduct up-front product opportunity research, surveys, lab-based and field usability evaluation of products and prototypes
- Effectively synthesize research findings into actionable insights and guidance for the product management and UX/design teams through the use of personas, mental models, customer journeys, usability reports, You will then communicate these insights broadly throughout R&D, the executive team, support staff, and our agents in order to educate and drive awareness
- Implement scalable, ongoing user testing of live products to report on potential barriers to adoption/engagement, all aspects of usability, and opportunities for improvement, both from a UX and product/feature perspective
- Build productive relationships with product managers, designers, developers, agents and staff across the company so that you can act both as a preferred collaborator in developing great products and as a well-informed advocate for the user
- Recruit research participants
- Participate in data processing and analysis
Qualifications for user researcher
- You’re an excellent communicator
- Solid understanding of quantitative and qualitative research methods and statistical concepts
- A minimum of 5 years’ experience as user researcher or related role
- Able to work on cross-functional teams and build relationships throughout the organization
- Experience with web analytics tools – Google Analytics preferred
- Direct customer interface experience (working with clients directly on project tasks
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User Researcher Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of user researcher. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for user researcher
- Conducting rapid iterative prototype testing
- Interviewing Beta Testers
- Develop participant profiles, recruiting screeners, test design strategies and proposals, online usability study documents, and execute on time and on budget
- Provide interface design recommendations with firm conviction and a gentle touch, while carefully reading people so you'll always know the right balance of each
- Identify usability issues based on heuristic and statistical analyses
- Participate in data processing, analysis and reporting
- Assessing designs for usability issues for internal prototypes, current products and competitive products within and in related or adjacent spaces
- Primary work activities include applied user research work, , planning and conducting research labs, research analysis, competitive benchmarking, persona development, and design reviews
- Investigate potential problem areas on digital channels (website and mobile apps) or any other
- Supervise the development of detailed research project plans
Qualifications for user researcher
- Product usage analysis including but not limited to effective use of user analytics (ex
- Propose, plan, facilitate, moderate, and analyse results from user research, focus groups, usability testing and market research to cover both user behavior and attitudes
- Hands-on experience in designing and running user research studies and usability tests
- Experience using Morae, UserZoom, and Validately
- You’re a born researcher
- BS in Statistics or similar quantitative field of study
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User Researcher Job Description
Job Description Example
Our company is looking to fill the role of user researcher. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for user researcher
- Lead synthesis of qualitative and quantitative customer data to inform research and design activities
- Translate research findings into design recommendations and communicate results to interdisciplinary project teams
- Communicate findings and recommendations verbally and via documentation
- Present findings to business owners, key stakeholders, senior executives, development teams and other UX team members
- Demonstrate up-to-date expertise in user experience research and apply this to projects
- Work closely with product and design teams to identify research topics, and build a research roadmap
- Ability to synthesize findings and make design/product recommendations
- Working with lead user researchers and service managers to develop and advocate appropriate research strategies to understand user needs for a service, and to continually test and improve the service
- Fostering a culture of team involvement in user research, team analysis, design rationale and decision making based on user needs
- Managing and mentoring user researchers and junior user researchers to ensure quality of research, and drive improvements in practice
Qualifications for user researcher
- Knowledge of text heavy/content rich/B2B spaces publishing or big data and rich ways to present data is desirable but not essential
- You are fiercely independent
- 2-3 years of directly related work experience conducting user experience research using multiple research methodologies such as heuristic reviews, formative and summative studies, card sorting, ethnographic research
- Start-up atmosphere in a big Enterprise
- BS, MS, or PhD in Computer Science, Human-Computer Interaction, Statistics, Social Science or related field
- 5+ years conducting user experience research and/or market research is preferred - demonstrated expertise in a relevant field