Senior UX Researcher Resume Samples
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Senior UX Researcher Resume Samples
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B Gutmann
Bridget
Gutmann
68729 Hermann Brooks
San Francisco
CA
+1 (555) 379 2392
68729 Hermann Brooks
San Francisco
CA
Phone
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+1 (555) 379 2392
Experience
Experience
Dallas, TX
Senior UX Researcher
Dallas, TX
Bode-Hilll
Dallas, TX
Senior UX Researcher
- Work in tandem with technical experts who build the business logic, workflows, and processes that feed and consume information provided by the interfaces yo
- Working knowledge of testing kit and software e.g. Morae recorder, observer, manager, Reflector, Snagit, and Silverback
- Develop effective remote working relationship with stakeholders around the globe
- Work collaboratively inside a cross-functional team, effectively integrating your design expertise inside an agile development environment
- Create and manage research roadmap and calendar
- Manage iterative prototyping through close alignment with design, development, and business
- Work with UX team members to create optimal solutions to identified issues
Dallas, TX
Senior UX Researcher, Prime Now
Dallas, TX
Murazik-Bernier
Dallas, TX
Senior UX Researcher, Prime Now
- Plan and execute studies to develop end-to-end customer journey insights
- Build and manage vendor relationships with research agencies
- Define, plan, and execute generative, ethnographic customer research studies to uncover insights and tendencies of candidate customer bases
- Eagerness to continually learn, grow and improve the craft of research
- Work closely with cross-functional teams to identify and prioritize research questions based on analysis of current knowledge, project goals and risks
- Work cross functionally with peers/colleagues globally to support training, best practices, and shared opportunities
- Present research strategies and results to senior leadership across multiple locales
present
Houston, TX
Senior UX Researcher / Strategist
Houston, TX
Steuber, Dare and Wunsch
present
Houston, TX
Senior UX Researcher / Strategist
present
- Participate in strategic planning sessions for company-wide strategies and for specific software projects
- Actively participate and collaborate in discussions and working sessions with cross-functional groups within agile project teams
- Research Results/Analysis Presentations and Leave-Behinds
- Analyze, synthesize, interpret, and explain research results
- Prepare and deliver easy-to-understand, well-designed research plans and findings tailored to a variety of audiences
- Plan and facilitate workshops with key stakeholders to gather information and insights. Help drive to consensus. Document and communicate outcomes in a clear, effective, and visually-appealing manner
- Work independently under general prioritization and guidance of the UX Director
Education
Education
Bachelor’s Degree in Human
Bachelor’s Degree in Human
Illinois State University
Bachelor’s Degree in Human
Skills
Skills
- Strong quantitative and qualitative analytical skills, excellent attention to detail and good business judgment
- Excellent communication skills, both orally and written, and an ability to build great relationships with folks all across the organization
- Ability to deliver high-quality work on schedule, including quickly turning around study plans and reports under aggressive deadlines
- Ability to design usability tests, facilitate test sessions and analyze usability data
- The ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around study plans and reports
- Perform quick but thorough data analysis in order to create insightful and actionable findings presentations - both verbal and written
- Expert-level proficiency in Morae (or other enterprise-wide usability testing software application) as well as remote-testing techniques
- Perform quick but thorough data analysis in order to create insightful and actionable findings
- Understand different data types from different sources and perform quick but thorough data analysis in order to create insightful and actionable findings
- Effectively synthesize insights into actionable guidance using relevant models such as personas, mental models, customer journeys, usability reports, etc
15 Senior UX Researcher resume templates
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1
Senior UX Researcher Resume Examples & Samples
- Collect information to analyze and evaluate existing or proposed functionality across a variety of platforms (e.g. desktop, smart phone, tablet, interactive store displays, POS devices)
- Write and maintain process and/or system documentation for research initiatives
- Help ensure budgets are adhered to and deadlines are met
- Ensure accuracy of archived materials and findings and maintain confidentiality of information being processed, stored or accessed
- Support and drive process improvements
- Provide guidance and training, as applicable, to support the team
- Reconcile divergent demands of multiple stakeholders
- Identify and prioritize risks to build the project’s test schedule
- Provide exceptional customer service through professionalism, ownership and initiative
- Show commitment to team through collaboration and positive, proactive communication
- Demonstrate productivity through the efficient use of time and a commitment to strong results
2
Senior UX Researcher Kelley Blue Book Resume Examples & Samples
- Responsible for working cross functionally with teams to shape and execute learning plans based on business needs and growth initiatives for both existing and new products
- Plan, design, and conduct qualitative and quantitative research studies, including scheduling, recruiting, writing research plans, facilitation, and data analysis to uncover insights and make actionable recommendations to help the business grow
- Conduct both formative (e.g., ethnographic research, contextual interviews) and evaluative (e.g., lab/remote sessions, surveys) research
- Synthesize and evangelize research findings through creative and actionable written reports and oral presentations
- Report at various levels, from detailed identification of issues and recommendations for product teams to high-level executive overview
- Work closely with Analytics team when appropriate to triangulate UX research data and derive insights. Collaborate with Market Research and use market research models and insights to drive superior decision making
- Pro-actively provide consumer centric trends and information including competitive and strategic intelligence regarding consumer behavior, needs, and innovative experiences
- Thought leader that mentors research team and helps direct priorities for research projects to ensure the most effective and efficient use of Kelley Blue Book’s investment in UX research
- Proactively build strong relationships with stakeholders from Product Management, Engineering and User Experience teams to determine their needs companywide with regard to user experience matters
- A demonstrated ability to effectively partner with and communicate to stakeholders, designers, product managers and engineering development team members
- Express facts, thoughts and ideas in a clear, concise, convincing and organized manner. Highly adept at successfully responding to push back and challenges
- Proven experience with techniques in qualitative research (usability testing, ethnographic research, contextual inquiry, etc.) and techniques in quantitative research (survey construction, understanding results of analytics and multivariate analysis, etc.)
- Must have a solid understanding of basic software design and development process, user interface/information architecture conventions, and multi-device (web, mobile) technical landscape
3
Senior UX Researcher Resume Examples & Samples
- Lead user research projects, including conducting field studies, usability research, competitive analyses, and expert reviews and analysis
- Lead analytics and the integration of analytics and usability data
- Create a repository of data for supporting optimal decision-making across the organization
- Create prioritized lists of issues based on set criteria
- Create user profiles
- Perform task analyses
- For some projects, act as the User Experience Project Lead, managing the project schedule and approvals for the User Experience team deliverables
- Ensure that user requirements are carefully balanced relative to the technical constraints and business requirements
4
Senior UX Researcher Resume Examples & Samples
- Passionate about making websites and applications easier to use and accessible to all users
- Subject Matter Expertise in UX
- Subject Matter Expertise in Accessibility (508/WCAG)
- Knowledge of HTML and CSS
- Understanding of the design techniques and principals involved in the production of conceptual prototypes and wireframes
- Thorough, methodical, with extreme attention to detail
- Self-starter who is comfortable with minimal day-to-day guidance and independently managing deadlines
- Expert at time management as well as working & finding answers to questions independently
- Understanding of SDLC and the technical and business challenges that come with development of a product
- Experience coding HTML5, CSS, JavaScript, and/or to web standards a plus
- Experience using Accessibility testing tools including screenreaders such as JAWS, NVDA, and Voiceover a plus
- Experience in QA a plus
- Experience working with SCRUM in an agile environment a plus
- Visa’s Enterprise User Experience team is seeking a Sr. UX Analyst with knowledge of Accessible coding/testing/analysis to create and improve B2B and consumer-facing payment applications for web/mobile
- Bachelors degree in Design, Engineering, or equivalent experience
- 5+ years of experience in Design, Engineering, or QA with proven experience in accessible (508/WCAG) analysis, coding, and/or testing
5
Senior UX Researcher Resume Examples & Samples
- Collaborate with the UX Designers for Web, Back Office, Mobile, and Innovations, as well as Product Owners and Marketing Research on a daily basis
- Define, design and execute research, and communicate the results to the key stakeholders within the company
- Research and testing for responsive site on multiple devices, Mobile apps for Android and iOS, and the back office systems
- Set up and manage international research session, including the US, Brazil, Russia, China, Japan, and Korea
- Manage our Farfetch communities (Panels of testers we use for research)
- Using a variety of methods, including one-on one usability testing, focus groups, online testing, surveys, and data analysis
- Experience with prototyping using inVision, Axure, or other prototyping software is preferred
- Experience with User Zoom is preferred
6
Senior UX Researcher Resume Examples & Samples
- Develop and educate others in design research techniques and incorporate industry best practices
- Create and provide formal education on design research to partners across the company
- 5 or more years of relevant experience within a research function required
- Demonstrated experience planning and selecting the optimal research method for a given project
- Experience conducting heuristic reviews for complex applications
- Experience with Google Analytics, Web Trends, UserZoom, and other usability and analytical software
- Four year degree, Master’s preferred, in Human Factors/Human Computer Interaction, Cognitive or Experimental/Social Psychology, Cognitive Science or related field
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Senior UX Researcher Resume Examples & Samples
- 4+ years of proven experience executing usability studies to evaluate complex workflows across software interfaces on desktop, mobile and web; advanced understanding of Human Factors and HCI
- High-level of proficiency in Adobe CC (Illustrator, InDesign, Photoshop) and the ability to create your own research reports in a highly visual and understandable manner
- A demonstrable history of applying design thinking tenants and user centered design principles to challenges at work or in everyday life
- A positive and resilient personality. You must be able to embrace feedback and have a desire for continuous iteration and improvement
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Senior UX Researcher Resume Examples & Samples
- Identify the best method or mix of methods based on research questions, timeline and resourcing
- Perform quick but thorough data analysis in order to create insightful and actionable findings
- Drive impact, as measured by changes to the product design and development roadmap
- Direct experience with research on a variety of devices (desktop, mobile, tablet)
- The ability to manage ambiguity, work autonomously and multi-task in a fast paced environment
- 3+ years proven success leading User Research projects with demonstrated impact
9
Senior UX Researcher Resume Examples & Samples
- Own and drive end-to-end user research studies across multiple product verticals which result in impactful customer experience enhancements
- Work closely with multiple teams to identify and prioritize research questions based on analysis of current knowledge, project goals and risks
- Present findings and results to senior management
- Build a research roadmap; communicate and refresh on regular basis to ensure relevancy
- 7+ years of proven success leading user research projects with demonstrated impact
- BS or equivalent degree in human computer interaction, cognitive psychology, cognitive science or similar
- Experience in managing vendors and partners domestically
- End-to-end hands on experience with all aspects of research (field research, study design, recruiting, moderation, analysis, reporting)
- Ability to deliver high-quality work on schedule, including quickly turning around study plans and reports under aggressive deadlines
- Excellent communication, presentation and interpersonal skills with the ability to communicate complex concepts clearly and persuasively across different audiences and to key stakeholders in the organization
- Strong quantitative and qualitative analytical skills, excellent attention to detail and good business judgment
- Advanced in human computer interaction, cognitive psychology, cognitive science or similar
- International research experience, with experience in managing vendors and partners globally
- Passion for customer experience combined with business knowledge and a strategic viewpoint
10
Senior UX Researcher, Locker & Pickup Point Resume Examples & Samples
- Work closely with cross-functional teams to identify and prioritize research questions based on analysis of current knowledge, project goals and risks
- Think big
- 5+ years proven success leading User Research projects with demonstrated impact
- A strong portfolio demonstrating past work experience and deliverables (e.g.: study plans, reports, personas)
- Strong grasp of quantitative data analysis and statistics
- Excellent communication, presentation, interpersonal and analytical skills; able to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
- Experience with connected devices or service design
- Obsession with quality, great execution and eagerness to be inspired by the unknown and never settle
- Ability to work in a fast-paced, sometimes ambiguous environment
11
Senior UX Researcher Resume Examples & Samples
- Define and implement a strategy for testing new experiences including physical and digital products throughout the lifecycle of product development
- Plan and execute end-to-end customer journey insights studies
- Localize research for international locales
- Build and manage vendor relationships with research agencies
- Work cross functionally with peers/colleagues globally to support training, best practices, and shared opportunities
- 5+ years industry experience with proven success leading user research projects with demonstrated impact
- Hands-on experience with: ethnographic research, longitudinal research (e.g. diary studies), survey design, benchmarking, lab-based user testing, remote testing, iterative prototype testing, concept testing, and usage of multiple methods within a study
- Experience conducting research on connected devices
- Experience creating products for global markets
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Senior UX Researcher Resume Examples & Samples
- Lead and conduct user research, create personas, journey lines, identify tasks and information flows for given systems
- Promote a culture of empathy for the end user, as seen through the focus on business objectives
- Design, conduct, analyze, and report data gathered from qualitative and quantitative research techniques including but not limited to: lab-based and remote moderated and unmoderated usability testing; contextual inquiry / field studies; surveys; interviews; heuristic evaluations; ethnography and persona development; rapid iterative testing within an Agile environment
- Lead cross-functional teams in design thinking methods to help them gain empathy for the end user, solve problems creatively and stimulate innovation
- Design and execute usability studies at various stages of product development from early low-fidelity prototypes to high fidelity prototypes during the development lifecycle and analyze the results
- Develop strategy and roadmap for user research across products
- Work with end users and internal subject matter experts to understand their mental models and vision
- Communicate research findings and recommendations to a broad audience
- Contribute to user interface designs by providing guidance, ideas and feedback to interaction designers and developers
- Offer design support where needed
- Bachelor’s degree or higher from an accredited university in a Human Computer Interaction, Human Factors, Cognitive Psychology or related discipline
- Minimum of 5 years of experience in conducting user research in a digital production environment
- Passion for HCI and seamless user experiences
- Proficiency in user research methods
- M.S. in in Computer Science, Interaction Design, Visual Communication design or a related field or equivalent degree
- 7-10 years of experience as UX practitioner (e.g. UX Researcher, Interaction Designer) on both consumer and enterprise applications
- Knowledge of and experience with design thinking methods including visioning, empathy mapping, and brainstorming
- Knowledge of service design
13
Senior UX Researcher Resume Examples & Samples
- Design experiments that distill project goals and research questions into well thought-out research plans
- Perform quick but thorough data analysis in order to create insightful and actionable findings presentations- both verbal and written
- Hands-on experience with: lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, field research, international research, and survey design
- Research experience with mobile and tablet devices
- BS in HCDE, Human Factors, Cognitive Psychology, or similar
- Consumer research experience in a global context
- Experience in a highly agile/scrum environment
- Ability to work in a startup environment
- Experience running research programs in multiple countries
14
Senior UX Researcher Amazon Business Marketplace Resume Examples & Samples
- BA/BS in Business, Operations, Finance, Engineering, Computer Science, Mathematics, or equivalent
- 5+ years of experience operating, managing, and delivering results in program management role
- Demonstrated ability to think strategically, innovatively and creatively using sound business judgment and quantitative skills
- Excellent written and verbal communication skills with the ability to present complex information in a clear and concise manner, with demonstrated experience engaging and influencing senior executives
- A strong track record of project delivery for large, cross-functional, projects
- Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions
- Ability to deal with ambiguity and manage changing priorities
- Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask
- A passion for customer experience combined with business curiosity and a strategic viewpoint
- Strong quantitative and qualitative analytical skills, excellent attention to detail, and good business judgment
- Bias for action, and experience making things happen in a fast-paced, dynamic environment
15
Senior UX Researcher Resume Examples & Samples
- Create a deep understanding and empathy for our target customers through field research, surveys, personas, lab studies, and other methods (existing or invented) that you identify to be most effective
- Work closely with product and design teams to identify research topics, and build a research roadmap; communicate and refresh on a regular basis to ensure relevancy
- Ability to create research roadmaps that impact product lifecycles using a variety of appropriate techniques
- Ability to develop metrics that appropriately reflect the user experience quality of a feature, product or system
- Understand different data types from different sources and perform quick but thorough data analysis in order to create insightful and actionable findings
- Work cross-functionally with design, product management, engineering, and marketing to communicate results and recommendations, and advocate on behalf of our customers
- BS in HCDE, Human Factors, Cognitive Psychology, or similar, and 7+ years’ professional experience in related field
- Graduate degree in Human Factors, HCDE, or Cognitive Psychology
- Demonstrated thought-leadership with a passion for translating data into action
- Experience in multimodal systems design research
- A thorough understanding of the relationship between business, technology and user experience and role of user research
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Senior UX Researcher Resume Examples & Samples
- Translate business goals into research questions and develop research plans
- Determine the type of study most appropriate to target the desired information
- Design and conduct research that reliably informs product roadmap prioritization and design decision-making, employing best practice methods such as ethnographic research, user interviews, needs and satisfaction surveys, usability studies
- Manage external research resources as needed (e.g. recruiting services, supplemental researchers for large projects)
- Perform thorough data analysis
- Identify user pain points and suggest measureable action to address them while also achieving business objectives
- Provide concrete success metrics that quantify the impact of research and testing
- Stay abreast of industry trends and applicable external studies, and present what is learned to the design team
- 7+ years success leading user research projects with demonstrated impact
- Strong portfolio demonstrating past work experience and deliverables (e.g. study plans, reports)
- Full spectrum experience with all aspects of research, including study design, recruiting, moderation, analysis, reporting
- Hands-on experience with lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, field research, and survey design
- Experience testing on a variety of devices, including mobile and desktop (tablet and 10ft/TV UIs a plus)
- Strong understanding of quantitative data analysis and statistics
- Excellent communication skills, including the ability to present complex concepts clearly and persuasively across diverse audiences at various levels of an organization
- BS or equivalent degree in human computer interaction, cognitive psychology, or similar
- Advanced degree in human computer interaction, cognitive psychology, or similar
- Basic video editing skills (to create session highlight reels)
17
Senior UX Researcher Resume Examples & Samples
- Work closely and in an agile environment with cross-functional teams and collaborate and push the boundaries of research with product managers, developers, and designers to define and achieve a holistic product vision for the needs of customers in the developing world and the high tech ecosystems
- Provide thought leadership in planning and leveraging research to inform initial product decisions as well as long-term roadmaps
- Conduct your own research as well recognize when to optimize/scale research through third parties
- Responsibly and effectively advocate for the customer in a corporate environment; fostering a shared understanding of the customer-centric intersection between design, content, business and marketing values
- Bachelor’s Degree in Human Computer Interaction or related field
- 5+ years of professional experience as a User Researcher or similar role
- Ability to understand what type of research is needed, based on working with stakeholders to uncover knowledge gaps and then to develop the research plan to close those gaps using a full spectrum of research methods
- Ability to quickly turn around research and testing reports to inform product decisions in agile environment
- Ability to identify trends in research findings to inform our heuristics so that we avoid those issues in subsequent designs and product decisions
- Track record of influencing designers, developers, product managers and senior executives to make informed UX decisions
- Fluency in a full spectrum of research methods and techniques
- Excellent communication, presentation, and analytical skills
- A natural propensity towards simplification over complication
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Senior UX Researcher Resume Examples & Samples
- Create research plans that close knowledge gaps and add value to each phase in the project life cycle
- Conduct user research with rigor while ensuring participant feel valued for their time and their effort
- Manage iterative prototyping through close alignment with design, development, and business
- Perform quick but thorough data analysis in order to create insightful and actionable findings, both verbally and in well-written reports
- Multi-lingual
- 5+ years proven success leading User Research projects with an ability to demonstrate how your work improved the user experience and met business needs
- BS in HCI, Human Factors, Cognitive Psychology, or similar
- MS in Human Factors, HCI, or Cognitive Psychology or similar
- Retail/E-commerce/B2B research experience in a global context
19
Senior UX Researcher, Aws-new Project Resume Examples & Samples
- Translating data into insight, strategy, and design direction
- Conduct user research with rigor while ensuring participant comfort
- Hands-on experience with: field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design
20
Senior UX Researcher Resume Examples & Samples
- Partner with business analysts and product team to produce requirements documents and deliverables for projects
- Organize research findings to serve as inputs for designs and task flows
- Partner with UX Architects to review and develop user flows
- Manage contractor resources as required by projects
- Participant in cross-functional design brainstorms and be a customer advocate
- Moderate in-person and remote Usability Sessions with Customers
- Ability to synthesize information from a variety of sources or disciplines to arrive at a broader, deeper understanding of issues
- Establishment of clear, realistic timelines for goal accomplishment and coordinate planning efforts with other teams
- Continually investigate and adopt best practices and lessons learned from within and outside Staples
- Generate innovative ideas, solutions, and opportunities and find ways to apply those ideas to enhance business results
- Build coalitions or alliances to garner support for ideas and create a foundation for future influence
- Relate well to a variety of people regardless of backgrounds, knowledge, styles, talents, perspectives, values and beliefs
- Master’s degree in a related discipline preferred (i.e. Human-Computer Interaction, Information Design, Industrial Design)
- Minimum of 4 years of usability experience
- Experience in eCommerce usability testing practices and theory
- Must be able to work effectively in a cross-functional team environment
- Basic understanding of HTML
- Background in a retail/e-commerce environment and/or web-based application design preferred
21
Senior UX Researcher Resume Examples & Samples
- Distill project goals and research questions into well thought-out research plans
- Manage iterative prototyping through close alignment with design, product, and engineering
- Fluency in best practices for user research
- Excellent communication and interpersonal skills; the ability to communicate complex design concepts clearly and persuasively across different audiences
- Ability to work with development and product management teams and handle multiple projects in a fast-paced environment
- BS in HCDE, HCI, Human Factors, Cognitive Psychology, or similar
22
Senior UX Researcher Resume Examples & Samples
- Develop end-to-end usability and development testing for products, concepts, in-progress designs, explorations, etc
- Gather and prioritize key customer and product questions from project stakeholders which may span product, design, engineering and act as the customer advocate
- Plan and execute a variety of research studies to answer those questions, including unmoderated remote testing, card/tree sort testing, quantitative telemetry analysis, and whatever other methods fit our research needs
- Manage and mentor a growing team of senior and junior level user experience researchers in research and best practices
- Analyze qualitative and quantitative results of those studies and present insights in an engaging and actionable manner
- Work closely with the product teams to help them use research and research data to refine product concepts
- Advocate tirelessly for the user
- 5-7 years’ experience as UX/user researcher, primarily in qualitative product research and evaluative methodologies (e.g. usability tests, analytics, A/B testing, etc.), but including exploratory user research and user-centered design (e.g. interviews, personas, etc.)
- Experience in directing and analyzing quantitative data analysis and metrics, with a good grasp on basic statistics and an understanding on how to synthesize quantitative and qualitative research into actionable results
- Willingness to "get your hands dirty" doing a wide variety of research-related tasks, while leading a team
- Master’s Degree or higher in HCI, Human Factors, Cognitive Science, Experimental Psychology, or related field is required
- Highly effective collaborator and communicator
- Experience with usability lab equipment and A/V is a plus
23
Senior UX Researcher Resume Examples & Samples
- Must have a bachelor’s degree or equivalent commercial experience
- 7+ years’ experience as a usability practitioner
- 7+ years’ demonstrated experience delivering user research, including but not limited to developing user personas, conducting field studies / contextual inquiry, and usability testing
- Proven ability to deliver research on time while working on multiple projects
- Eye-tracking experience preferred
- Experience with CogTool preferred
- Experience with Camtasia preferred
- Agile experience preferred
- Healthcare Industry experience desired
- Preference for commercial software experience or enterprise applicationsSearch Jobs US
24
Senior UX Researcher, Special Projects Resume Examples & Samples
- Experience in designing healthcare user interfaces (UI)
- Minimum 7 years of experience in web design or related field
- Experience with design tools such as Photoshop, Illustrator and InDesign
- Bachelor's degree in design or equivalent professional experience
- Fluency with user interface patterns for desktop and mobile experiences
- Experience working in a tight design cycle i.e. collaborating with the development team that will bring designs to life
- Ability to collect, synthesize and react to feedback from the team leads
- Excellent communication skills and great attitude, enjoy engaging with multiple stakeholders to understand and solve challenges
- Experience building brands and brand guidance
- Experience developing a design language and system that uses visuals, motion and sound in concert
- Experience communicating interaction and visual design ideas with modern visual prototyping tools
- Excellent time management skills and the ability to be self-directed when needed
- Exceptional written and verbal communication skills with the ability to present and guide discussion about design direction and rationale
25
Senior UX Researcher, Prime Now Resume Examples & Samples
- Willingness to travel 15% time
- Define, plan, and execute generative, ethnographic customer research studies to uncover insights and tendencies of candidate customer bases
- Plan and execute studies to develop end-to-end customer journey insights
- Present research strategies and results to senior leadership across multiple locales
- Perform quick, accurate, but thorough data analysis, creating insightful and actionable findings, and communicating them out to the appropriate stakeholders
- Identify best method or mix of methods based on research questions, timeline and resourcing
- 7-10 yrs of experience conducting user research in various phases of the product development life cycle
- Experience conducting research of mobile experiences
- Experience conducting multi-touchpoint, multi-device research
- Experience with agile software development and how user research fits in
- MS or PhD in Human Factors, HCDE, Cognitive Psychology, Anthropology, or Sociology
26
Senior UX Researcher Resume Examples & Samples
- Conduct multi-screen research to inform the definition and development of eBay Marketplace's products. Research spans from generative research to design, launch and measurement of product performance
- Lead stakeholders in translation of research findings into actionable results, activating design thinking and concept making through facilitation
- Synthesize research findings from other data sources (including market research, site analytics and secondary research) into meaningful recommendations and actionable results
- Knowledge of research methods and tools for conducting research across devices and markets
- Ability to develop creative approaches to researching complex user experience problems and convey ideas in a tangible form
- Must be innovative and demonstrate an ability to "think out of the box"
- Strong oral and written communication skills a must
- Commerce experience a plus
27
Senior UX Researcher Resume Examples & Samples
- Design and conduct user research to evaluate new and current products
- Demonstrate an ability to triangulate different types of data points to answer strategic questions conclusively
- Adapt and innovate on research practices to meet team needs under the tight timeframes of a rapidly growing company
- Synthesize and communicate research findings to inform business decisions
- Develop effective remote working relationship with stakeholders around the globe
- Champion an international perspective in product development. Build enthusiasm in stakeholders around improving current experiences and build new experiences for emerging markets
- A minimum of five years of user research experience in industry or academia
- Mastery of methods, with an emphasis on qualitative or quantitative research
- A design background is a plus
- Demonstrated ability to plan and conduct research in close collaboration with people in a variety of roles, including design, engineering, and product management
- Ability to clearly, concisely, and persuasively communicate your findings, verbally and in writing
- The drive to explore and define research opportunities throughout the company
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Senior UX Researcher Resume Examples & Samples
- Bachelor’s or Master’s degree in Computer Science, Human-Computer Interaction (HCI), Cognitive or Experimental Psychology, or Information Science. [In lieu of professional degrees, 5-10 years equivalent professional experience]
- Track record of pushing forward user-centered design processes, design thinking, and design leadership principles across organizations
- Strong experience integrating qualitative and quantitative research methodologies
- 5+ years in applied product research with demonstrated impact
- 3+ years conducting research within a product organization focused on SaaS solutions
- 3+ years conducting research for products with complex organizational hierarchies and persona sets
- Mobile experience a plus
- Management experience a plus
- Current UX observational tools including FullStory, Appsee, UXCam, or equivalent applications and solutions
- Portfolio (if possible) showcasing applied knowledge of usability and user-centered design including UX documents such as personas, journey maps, flows, and testing plans
- Adobe Analytics experience a plus
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Senior UX Researcher Resume Examples & Samples
- Work closely with designers, product managers, and developers to identify research topics and plan usability testing across multiple devices and platforms, finding opportunities to further improve the user experience
- Design, recruit and moderate usability sessions regularly (both in-person and remote)
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way
30
Senior UX Researcher Resume Examples & Samples
- Previous experience in a research role at a consumer focused company
- Exceptional written and oral communication skills
- Comfortable presenting to larger audiences and senior stakeholders
- Experience in mentoring and coaching less experienced team members
- Experience in recruitment & induction processes
- Has worked collaboratively with other teams
- Experience of working in agile development teams
- Comprehensive understanding of UX design principles
- A strong portfolio demonstrating past work (eg: study plans, reports)
- Demonstrable experience scoping, designing and conducting qualitative / ethnographic studies
- Bachelor’s degree in a relevant subject (HCI, Design, Psychology, Social Science or a related field) or equivalent practical experience
- Experience working within an agile environment
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Senior UX Researcher Resume Examples & Samples
- Distilling project goals and research questions into well thought-out research plans
- Efficiently communicate goals and design direction with key stakeholders and leadership
- Bachelor's degree in Social/Human Sciences, Design, or Engineering, or equivalent experience
- MS in Social/Human Sciences, Design, or Engineering
- Research experience from a complex technical field. Especially valued would be experience from research on software development, cloud services, systems administration or database management
- Full-cycle data analysis, including extracting data from SQL and other relevant resources and presenting compelling visualizations
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Senior UX Researcher Resume Examples & Samples
- Focus on creating tailored interfaces that will revolutionize workplace collaboration and productivity for customers all over the world
- Influence the custom portal solutions we deliver to customers for HR, Customer, IT and other Service Management domains
- Represent the needs of customers and prospects gathered via research techniques
- Own the user experience by mapping user journeys and designing interactions
- Collaborate on creating user stories to define development tasks
- Interact with the ServiceNow community as a thought leader in leveraging ServiceNow interfaces
- Work in tandem with technical experts who build the business logic, workflows, and processes that feed and consume information provided by the interfaces yo
- Work collaboratively inside a cross-functional team, effectively integrating your design expertise inside an agile development environment
- Work closely with the Product UX team in ideation and innovation of UX processes, tools, and design
- Experience planning, developing and conducting User Research and Usability Testing
- Experience working with Enterprise IT software (e.g. ServiceNow, Salesforce, PeopleSoft)
- Experience customizing Content Management Systems like Wordpress, Drupal, and Joomla
- Comfortable in a customer facing role where you need to represent the ServiceNow brand
- Knowledge of user interface design, usability evaluation techniques, perception, cognition, and experimental design
- Mobile and web application design experience across various platforms (iOS, Android, Windows) including demonstrating an understanding of responsive web design
- Experience using HTML and CSS to customize user interfaces
- Demonstrate proficiency with Axure RP, Sketch or other wireframe tools
- Irritated when encountering pull door handles that can only be pushed inward
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Senior UX Researcher Resume Examples & Samples
- Apply strategic thinking to design and deliver holistic experiences that evoke emotion yet are
- Collaborate so effectively with developers, researchers, product management and other team members that they ask to work with you again; use facilitative leadership skills to drive the best outcomes
- Be up to date with design trends and technologies
- Be creative, innovative, passionate and influential
- Be that kind of teammate that adds energy to a team, inspires them, and brings out the best work in everyone
- A natural born leader who is organized, self-directive, efficient. You can take a direction and run
- A degree in relevant field
- 5+ years’ experience with UX Research
- Deep knowledge of research principles and methods
- A portfolio or samples of case studies. The hiring manager wants to see how they have turned their research turned into actionable items and results
- Experience in finance or an interest in working with financial software
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Senior UX Researcher Resume Examples & Samples
- 4+ years of industry experience with multiple qualitative methods
- The desire to facilitate research standards and collaborate on new process
- Managers who care about you and your career growth
- Impactful projects that executives and customers care about
- Constant exploration and testing, with 2 major releases to customers a year
- A product that has user experience as its key differentiator in the industry
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Senior UX Researcher Resume Examples & Samples
- Demonstrated experience in scoping, planning and executing projects in accordance with an iterative design and development process
- Demonstrated experience creating, executing, analyzing, and reporting design research
- Demonstrated experience in articulating target users, gathering insights, framing opportunities and illustrating end-to-end experiences in a clear model or framework
- Experience working with user interaction designers, visual designers and industrial designers to create world-class solutions
- Experience providing user interface requirements in the form scenarios, use cases, user-acceptance criteria or other experience-related success criteria
- Bachelor’s degree
- 5+ years of experience in design research for consumer or industrial products and/or software applications
- Master’s degree in the field experience of HCI, cognitive or experimental psychology, data science, design research or related field
- Excellent methodological skills for gathering insights and measuring existing user experiences
- Excellent research skills including observational techniques, usability testing, focus groups, survey methods, heuristic analysis, instrumentation and telemetry, A/B testing, etc
- Excellent collaboration and teamwork attitude
- Excellent communication, presentation, and negotiation skills
- Ability to effectively apply research findings and insights to specific design and engineering activities as well as strategic design planning that benefit users and supports business objectives
- Strong analytics skills including proficiency with common statistical and analytics tools (e.g., Excel, Omnigraffle, SPSS, SAS, Tableau, Google Analytics, etc.)
- Experience working across multiple, digital user interface platforms including mobile, web and desktop
- These things would make you a stand out candidate
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Senior UX Researcher Resume Examples & Samples
- Designing and leading research studies and activities such as customer journey-mapping, service blueprinting, usability testing, surveys, voice-of-the-customer, etc
- Documenting, visualizing and communicating user research findings in a clear and actionable manner to project stakeholders in the customer service and technology teams
- Collaborating with our customer service, data analytics and marketing team(s) to draw in and interpret additional sources of user data as needed
- Recommending and studying advanced technologies and solutions that can help automate and improve customer service interactions and experiences
- Promoting best practices and evidence-based decision-making company wide
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Senior UX Researcher Resume Examples & Samples
- 6+ years of hands-on experience as a UX Researcher
- Experience with remote research tools, techniques, and best practices
- Proficiency in processing and analyzing research results, including task analyses, statistical analyses, deriving success metrics and targets, concept modeling and designing personas
- Strong communication abilities, with an interest in working collaboratively with technical and non-technical colleagues
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Senior UX Researcher EY Intuitive Resume Examples & Samples
- User research and analysis
- Design strategy
- Information architecture
- Data visualization
- Visual design
- Interaction design
- Front-end development
- Business process analysis and design
- Program and project management
- Bachelor’s degree in Human-Computer Interaction or related discipline (e.g., Human Factors, Information Studies, Communication, Psychology, Sociology or Computer Science)
- A minimum of five years’ experience conducting user-experience research and analysis
- Ability to multitask and work in a collaborative team environment
- Writing, publishing and conference-level presentation experience
- Ability to travel, including internationally, in accordance with client and other job requirements
- Master’s degree and/or experience working in the financial services industry and/or the professional services industry is a plus
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Senior UX Researcher Resume Examples & Samples
- Work with design and engineering to create prototypes
- Coordinate with recruiters and facilities to bring participants into the lab
- Strong understanding of statistics (descriptive and inferential)
- Strong interpersonal communication skills
- Prototyping experience
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Senior UX Researcher Resume Examples & Samples
- Identify and prioritize research questions based on analysis of existing product designs, business needs, project goals and risks
- Employ the best research methods based on research questions, timeline and resourcing
- Perform rapid but thorough data analysis in order to create insightful and actionable results
- Communicate results and opportunities in clear, concise, and compelling ways to all levels of management
- Have the eagerness to continually learn, grow and improve the craft of UX research
- Partner with senior leadership as well as UX designers to identify and prioritize research questions based on analysis of current knowledge, project goals, and risks
- Conduct monthly local and remote interviews with our internal global network of end users
- Use a variety of methods to follow-up on insights uncovered in research studies
- Identify the best method of mix of methods based on research questions, timeline and resourcing
- Build a database and/or user model of insights
- Work proactively across teams to anticipate research needs
- Converge data from other sources to amplify insights (e.g metrics or surveys)
- At least 5 years of hands-on experience conducting UX research in an applied setting
- At least 3 years of experience with various qualitative techniques including usability evaluation, structured interviews, and ethnographies
- 3+ years experience evangelizing user insights with stakeholders
- Hands on experience with ethnographic research, lab-based user testing, concept testing, survey design, iterative prototype testing, longitudinal research, and usage of multiple methods within a study
- BA/BS in experimental psychology, cognitive science, HCDE, human computer interaction (HCI) or related discipline
- A strong portfolio demonstrating past work experience, deliverables, and the ability to extract actionable insights from qualitative data
- Experience conducting international and/or remote research and testing
- MS or higher degree in HCI, HCDE, Human Factors, Cognitive Psychology or similar
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Senior UX Researcher Resume Examples & Samples
- Primary responsibilities activities include moderating RITE sessions, research analysis, usability benchmarking, persona development, and design reviews; and consultation with various product teams
- Work closely with stakeholders to outline research plans and identify prototype needs
- Identify and recommend the best methods to answer UX product research questions
- Plan, coordinate and execute qualitative research studies
- Identify opportunities to improve the user experience and better serve business needs using site analytics and independent research
- Bachelor or Masters in Human Factors, Human-Computer Interaction, Experimental Psychology, Cognitive Science, or related area
- 3+ years experience planning, conducting and analyzing user research
- Solid understanding of UX design, product development, consumer technology and/or analytics
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Senior UX Researcher Resume Examples & Samples
- Develop and use design research methodologies and insights to drive decision making
- Interpret research results, derive implications, perform analysis and gather strategic intelligence to provide insight regarding the consumer market, trends and our customer needs, pain points and behaviors
- Work with product managers, designers, developers and partners to prioritize DaVita’s research needs in an exciting, growth-driven environment
- Drive execution of research initiatives
- Contribute to the future state design roadmap that outlines current and future state functionality, end-to-end journey maps and design so as to provide vision and direction beyond single projects or programs
- Ensure overall quality of project solutions throughout the design process
- Bachelor’s Degree in Human Centered Design, Social Science, Cognitive Science, Experimental Psychology, Anthropology, Information Science, or related field. Advanced degree preferred
- Passion for User Centered Design, and superior creativity and adaptability
- Masterful at uncovering insights, and able to inspire others in acting upon them
- At least four years of industry experience as a hands-on researcher, working across multiple platforms, including mobile & web
- Expert on methodology, study design, and analysis/reporting, including ethnographic research, site visits, interviews, voice of the customer, think-out-loud studies, and usability testing
- Ability to analyze research for key needs, pain points, and preferences, and synthesize such qualitative and quantitative information for presentation to key stakeholders
- Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner
- Leader of projects, teams and third party partners when needed
- Portfolio that includes examples of leading strategic research with significant business outcomes
- Travel up to 30%
- Experience in the healthcare, electronic health records and patient experience a plus, but not required
- Experience with wireframing tools
- Experience with tablets and the iOS Human Interface Guidelines
- Passion for improving patient care and how technology can impact clinical outcomes
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Senior UX Researcher Resume Examples & Samples
- Provide insights to help inform and execute on product strategy and tactics by conducting both formative (e.g., ethnographic research, contextual interviews) and evaluative (e.g., lab/remote sessions, surveys) research
- Uncover actionable insights and evangelize findings at various levels of the organization to help the business grow
- Thought leader that mentors research team and pro-actively provides consumer centric trends and information regarding consumer behavior, needs, and innovative experiences
- Work closely with Analytics team and collaborate with Market Research to drive superior decision making
- Lead and facilitate brainstorming sessions, needs analysis, features, and functionality workshops
- Strong research foundation and flexible approach
- Proven ability to be a contributing member of a cross-functional team and inspire team confidence in and respect for the contributions of research to enhance user experience
- Portfolio that includes examples of leading strategic research with significant business outcomes as well as and putting together long term research plans
- Strong understanding of online advertising and revenue models and experience with mobile research
- Six+ year’s related work experience. UX research experience must include an established, heavily trafficked, consumer facing web site or equivalent combination of education and experience
- Bachelor’s degree in Human Factors Psychology, Cognitive Psychology, Human-Computer Interaction, Experimental Design, Master’s degree preferred
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Senior UX Researcher Resume Examples & Samples
- You are experienced with prototyping using inVision, Axure, or other prototyping software is a plus
- You are Interested in Fashion
- You are fluent in more than one language
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Senior UX Researcher Resume Examples & Samples
- Design and conduct qualitative and ethnographic studies that inform product concepts; translate data into results that have a clear, direct impact on design
- Effectively communicate customer insights to diverse audiences through writing and presentations; represent user research in product discussions
- Provide expertise to the user research team and raise the user research bar with regards to mix of methods based on research questions, timeline and resourcing
- 8+ years proven success leading strategic user research projects with demonstrated impact to internal and external customers
- Finely tuned analytical skills. You pinpoint the important information within a sea of data
- Excellent communications skills. You are accomplished at conveying complex concepts clearly and persuasively to a variety of audiences
- Post-graduate degree in a design research-related discipline
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Senior UX Researcher Resume Examples & Samples
- BA/BS or higher in human computer interaction, cognitive science, psychology, or a related discipline is required
- 3+ years’ experience in UX research, UX design, HCI, or related field is required
- 3+ years’ experience leading the architecting of websites and mobile applications is required
- 5+ years’ experience in planning and conducting usability tests is required
- Experience executing ethnographic and usability studies to evaluate web and mobile interfaces is desired
- Proficient in conducting qualitative and quantitative data analysis, in person moderated testing, remote un-moderated testing, responsive website testing, mobile application testing, information architecture testing, and heuristic evaluation is required
- Strong knowledge of design best practices for web and mobile app design is a plus
- Expert-level understanding of HCI principles is desired
- Expert knowledge in iOS and Android HIGs is desired
- Working knowledge of industry tools such as Morae, Justinmind, Axure, and Optimal Workshop is desired
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Senior UX Researcher Resume Examples & Samples
- Passion for research and testing, along with eagerness to collaborate with other creative contributors in Agile project teams
- Ability to productively collaborate with project stakeholders and teams that are both local and geographically distributed, representing a variety of cultures
- Willingness to work both independently and collaboratively with tight deadlines, and multi-task efficiently in high volume, fast paced settings
- Strong communication skills to confidently present to various audience types and seniority levels, and an ability to provide bottom-line insights that help teams realize tangible value and productively execute on research/testing findings
- Strong data collection and analysis skills to be self-sufficient in generating, analyzing and presenting results from quantitative & qualitative research, and an ability to translate complex analyses into straightforward recommendations
- Commitment to best practices, user advocacy, and thought leadership that drive positive outcomes focused on high levels of quality and innovation
- User research and usability testing fundamentals across a wide range of digital products and applications for enterprise and e-commerce platforms
- Web Accessibility principles and familiarity with WCAG 2.0 is a plus
- Familiarity or proficiency with remote usability testing tools, such as User Zoom or UserTesting.com, surveying tools such as Qualtrics, and analysis tools such as SAS, SPSS and Excel
- Represent customer needs through discovery, business process flows, customer journey mapping, persona development, requirements gathering, etc
- Ability to design usability tests, facilitate test sessions and analyze usability data
- Ability to comfortably lead fieldwork and conduct interviews with end users
- Experience in the financial, retail, hospitality, & travel industries is a plus
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Senior UX Researcher Resume Examples & Samples
- Serve as our UX research expert and cultivate a deep understanding of customer (both online and in-stores) needs, pain points, behaviors and motivations
- Be a trusted strategic partner that collaborates closely with Product Managers, Designers and Stakeholders to identify research topics, assess project needs and develop appropriate research plans
- Effectively synthesize insights into actionable guidance using relevant models such as personas, mental models, customer journeys, usability reports, etc
- Proactively involve product managers, designers & engineers in the research process
- Plan, organize and conduct research initiatives including on-site, remote and in-field studies with customers for future product launches and usability assessments for products under development
- Champion UX Research throughout the company and contribute to making it an essential process in the Product lifecycle
- Bachelor’s degree in Human-Computer Interaction, Human Factors or relevant field
- 3-5 years of experience conducting professional quality UX Research that generate actionable recommendations and insights
- Proficiency crafting and leading UX research using both qualitative and quantitative research methods
- Strong understanding of strengths and shortcomings of different research methods with the ability to quickly scope a project and determine the right method to get the insights and data during each product phase
- Strong and effective written/verbal communication with the ability to synthesize insights, communicate results, and illustrate suggestions in compelling and creative ways (including oral, written and visual presentations)
- Familiarity testing in a number of environments, contexts, devices (including kiosks, mobile and desktop) and managing online remote research tools, such as usertesting.com
- Experience with customer-facing websites and mobile applications
- Positive and curious attitude
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Senior UX Researcher Resume Examples & Samples
- Employ the best research method(s) based on research questions, timeline and resourcing
- Perform quick but thorough data analysis in order to uncover insightful and actionable results that drive tactical and strategic product decisions
- Ability to dive deep into both qualitative and quantitative data in order to bring forward new insights that generate product innovations
- Deliver impact, as measured by changes to the product design and development roadmap
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Senior UX Researcher Resume Examples & Samples
- Develop the foundation for the lean user research program. Collaborate with product owners, engineering and stakeholders to understand business requirements
- Collect and analyze user behavior by leading usability lab studies (both in-person and remote), surveys, field studies, experiments, etc
- Identify key research questions and objectives in partnership with product, design and engineering teams
- Identify research and design targets, developing screeners that best support projects
- Carry out research projects with highest levels of customer awareness
- Create user research testing programs in a Lean UX approach that satisfy business strategies and user needs
- Plan and deliver research programs within timeline and project requirements
- Facilitate or help to conduct Discovery workshops (e.g. Value Proposition Canvas, Design Sprints)
- Ensure alignment among all parts of the organization through effective communication
- Continually improve user research processes to gain efficiency, remove obstacles, and simplify problems
- More than 5 years experience conducting user research in a product environment
- More then 3 years of experience with Lean UX/Lean Research
- Detail oriented, with experience planning, executing, and analyzing qualitative research projects
- Experience with lean product and lean UX research processes and working with agile teams
- Experience performing user research on mobile and desktop applications
- Excellent communication skills, both orally and written, and an ability to build great relationships with folks all across the organization
- Demonstrate a strong understanding of the user experience design process, and how user research is leveraged to improve user goals and behaviors
- Demonstrated ability to have completed multiple, complex user research project
- Willingness and proficiency in working with remote teams and team members
- Ability to blend both quantitative metrics and qualitative feedback into the product design process
- Track record in prioritizing research questions in a related domain, and leading research projects from start to end while involving stakeholders appropriately at each stage of the product lifecycle
- Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
- The drive and ability to learn quickly about our domain and our complex technology
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Senior UX Researcher, Netsuite GBU Resume Examples & Samples
- Propose, plan, execute, and deliver user research and usability activities at various stages of the development lifecycle
- Collaborate with the experience design team and product management to help establish a strong usability methodology for NetSuite
- Educate other teams on research and usability best practices and enable teams to explore basic research activities on their own
- Extensive experience planning and executing different types of research and usability testing activities such as customer visits, requirements gathering activities, survey research, and formative and summative usability evaluations
- Strong sense of independence, ownership, and initiative. Ability to self-direct and manage what to work on, how to get it done, and when to deliver
- Excellent organization skills and the ability to manage multiple high-profile projects in a fast-paced organization
- Outstanding written and verbal communication skills. Strong analytical and presentation skills
- Nice to have: Consumer UX experience
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Senior UX Researcher, Buyer Insights Resume Examples & Samples
- Work with product managers, designers and product marketing managers to assess project needs and develop appropriate research plans to support their objectives
- Recruit for and moderate regular usability studies, using both in-person and remote testing methods
- Conduct on-site, remote, and in-field studies with Etsy buyers and prospects
- Work closely with data analysts to integrate qualitative research methods with ongoing quantitative research such as surveys, A/B, and multivariate testing
- Share tangible findings and prioritized recommendations with the teams on a regular basis
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Senior UX Researcher, Seller Insights Resume Examples & Samples
- Partner with product managers, designers and product marketing managers to assess project needs and develop appropriate research plans to support their objectives
- Conduct on-site, remote, and in-field studies with Etsy sellers and prospects
- Work closely with other researchers and data analysts to integrate qualitative research methods with ongoing quantitative research such as surveys, A/B, and multivariate testing
- Incorporate user research best practices into future Etsy product development, customer journeys, and company-wide voice of the customer initiatives
- Manage third-party research vendors as necessary
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Senior UX Researcher Resume Examples & Samples
- Demonstrate a high level of expertise in the data analytics toolset in order to develop and run reports
- Conduct user research with rigor while ensuring participants feel valued for their time and their effort
- Work closely with product Directors and product managers to establish KPI's and provide actionable recommendations for improvements
- Hands-on experience with: lab-based user testing, remote testing, iterative prototype testing, concept testing, field research, and survey design
- 5+ years proven success leading Voice of the Customer or User Research projects with an ability to demonstrate how your work improved the user experience and met business needs
- MS in HCI, Human Factors, Cognitive Psychology, Statistics or similar
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Senior UX Researcher Resume Examples & Samples
- Write detailed UX requirements to specify the implementation of AT&T services on OEM devices
- Review and provide feedback on the implementation of AT&T services on OEM devices
- Create high-level flows and detailed UX design requirements for new or lifecycle mobile applications
- Collaborate with design partners and OEM design groups to represent and advocate AT&T's device UX design perspective and requirements
- Work with product teams to understand user needs, business needs, and platform/OS
- Create innovative interaction designs through explorations, user flows, wireframes, and behavior specifications
- Collaborate with other designers to translate wireframes and other UI specifications into finished visual designs
- Supervises: No
- Three or more years experience as a user experience designer, interaction designer, information architect, human factors engineer, or similar
- Five years’ experience defining UI design requirements, use case development, interaction flow diagrams, wireframes, and prototypes
- Creative design skills with demonstrable track record of directing and managing external agency partners
- Must provide a portfolio that demonstrates superior design skills along with your process and thinking
- Strong understanding of user-centered design principles, design systems, and usability research methods
- Excellent written, presentation, and verbal communication skills
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Senior UX Researcher Resume Examples & Samples
- User Experience Design Background (interation and visual)
- 5 Experience with a/b testing and variant testing
- nice to have "user zoom" experience (this is a tool that allows users involved in user tests to record their experience)
- Undertake project work as directed by the Head of UX Research. Collaboratively planning and executing end-to-end UX research studies which result in improved experiences for both prospective and existing (consumer and B2B) customers across web and mobile
- Communicate research conclusions and recommendations to the experience design team and wider business stakeholders (e.g. product owners, analytics, legal, brand, marketing)
- Screening, recruitment and scheduling of participants for relevant research studies
- Provide the immediate digital team and wider stakeholder community with a broader appreciation of research principles and considerations, undertaking team training / knowledge sharing activities
- Identify opportunities to further cross sell UX and research across the business
- Attend industry event and support further learning and development through internal and online training
- Our client has a clear focus on creating intuitive customer experiences that are driven from an evidence based design process; you will be the lynchpin of that principle. Working with a team 20+ strong, UX, UI Design, UX copy and product owners, you will help shape and validate research hypothesis across a varying range of digital projects
- Work cross functionally with colleagues globally to shape and support a consistent set of best practices and shared research opportunities and learning in order to mature the research practice within the business
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Senior UX Researcher Resume Examples & Samples
- Lead qualitative research activities and manage research vendors
- Contribute to research strategic planning with key stakeholders to define and scope research
- Frame complex challenges, visually map opportunity spaces, craft design criteria, and create strategic frameworks to inform the design process
- Support a major UX research initiative to explore and identify user needs, constraints, and opportunities within the home
- Understand and incorporate complex technical and business requirements into research while advocating their research findings to diverse audiences through contextualized written reports and oral presentations
- At least 5 years experience conducting qualitative research; industry experience required
- Must be flexible and willing to work in a fast-paced environment
- Experience working with other researchers on qualitative data collection, analysis, and reporting
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Senior UX Researcher / Strategist Resume Examples & Samples
- Plan and conduct user research which will serve as an input into both experience strategy and project execution
- Analyze, synthesize, interpret, and explain research results
- Prepare and deliver easy-to-understand, well-designed research plans and findings tailored to a variety of audiences
- Plan and facilitate workshops with key stakeholders to gather information and insights. Help drive to consensus. Document and communicate outcomes in a clear, effective, and visually-appealing manner
- Participate in strategic planning sessions for company-wide strategies and for specific software projects
- Actively participate and collaborate in discussions and working sessions with cross-functional groups within agile project teams
- Evangelize and advocate for user research, user-centered design philosophy, and UX/design best practices
- Work independently under general prioritization and guidance of the UX Director
- 5+ years in a user experience role, including UX research, user testing and UX advocacy
- Experience planning and conducting user research
- Excellent written communications skills, including typing, spelling and grammar
- Strong presentation skills, including preparing presentations and presenting them to various local and remote audiences
- Excellent verbal communications and interpersonal skills
- Ability to manage multiple projects and priorities
- Strong consultative skills, capable problem-solving abilities, and ability to build consensus
- Willingness to travel, as needed, to conduct user research
- Experience with software or web design in an agile environment
- Working knowledge of graphic design best practices (color theory, brand standards)
- Experience in Omnigraffle, Visio or other wire framing and prototyping tools
- Interactive prototyping experience (Axure, In-Design, iRise, Balsamiq, etc.)
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Senior UX Researcher, Customer Returns Resume Examples & Samples
- Work closely with the Product Management and Design Management teams to define, measure and communicate user research insights
- Provide world-class expertize to the user research team and raise the user research bar with regards to mix of methods based on research questions, timeline and resourcing
- Strong front-end user research skills combined with a proven track record of delivering actionable user insights to partner teams
- Extensive experience in best practices for user research and knowledge of what approaches work and which don’t
- The ability to manage ambiguity, work autonomously and multi-task
- 10+ years of proven success conducting user research in a large-scale software platform settings, or equivalent
- Experience with Ethnographic work, Contextual Inquiry, User Insight generation related user research, with demonstrated results
- A BS or Ph.D. degree in psychology, cognitive science, Human Factors, HCI, or similar
- Extensive experience operating as a senior individual contributor in a user research role
- Having shipped multiple releases of software platform products
- Excellent command of generative user research methodologies
- Solid understanding of the software development cycle
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Senior UX Researcher Resume Examples & Samples
- Conduct research with rigor while ensuring participant comfort
- Remain in sync on industry trends, and occasionally present what you've learned to the broader team
- Direct experience with research and testing on a variety of devices (desktop, mobile, tablet)
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Senior UX Researcher Resume Examples & Samples
- Develop research plans and questions to meet business goals
- Conduct user interviews, facility visits, and other external research resources
- Perform data analysis on collected results and translate to product, design, and documentation teams
- 3-5 years success leading user research projects with all aspects, including study design, recruiting, moderation, analysis, reporting
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Senior UX Researcher Resume Examples & Samples
- * Ability to create and implement ux research processes from scratch
- *A strong analytical approach
- *Ability to present to leadership
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Senior UX Researcher Resume Examples & Samples
- Define and drive both qualitative as well as quantitative user data gathering efforts to effectively inform planning, design and development of Qualtrics products
- Lead UX Research while interacting will all levels of the company, including the executive staff
- Drive the process of defining a set of satisfaction/pulse check criteria to measure effectiveness, satisfaction and engagement of and with Qualtrics products
- Evolve the Qualtrics personas over time
- Set up practices for recruiting participants, attending usability sessions and accessing usability research recommendations
- Inspire the company at all levels to gather better user data and to act on it appropriately
- Educate the company on research methodologies
- Mentor other UX and Product team members around effective qualitative and quantitative user data gathering methods
- At least 7 years of industry experience conducting effective user research by applying a broad range of methodologies including in-person and remote usability testing, site visits, paper prototype testing, concept testing, survey design, diary studies, and contextual inquiries
- Master's degree in one of these disciplines: Human-Centered Design, Human Factors, Cognitive Psychology, or similar. A PhD is considered a plus
- Must love diving into complex user research problems
- Extensive end-to-end experience with all aspects of usability research (study design, recruiting, moderation, analysis, reporting)
- Must have extensive experience working closely with UX Design, Product, and Engineering teams on gathering and implementation of research recommendations
- Experience with defining and reporting on product instrumentation or analytics data is considered a plus
- You have a portfolio that includes examples of leading strategic research with significant business outcome
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Senior UX Researcher Resume Examples & Samples
- 6+ years of experience required
- Experience in a Sr. UX role performing User research
- Experience in UX design or Human Factors Engineering or Product Management or Consumer Insights is all a plus
- This position requires Bachelor's degree or equivalent training and experience in research related methodologies. An advanced post graduate degree is preferred
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Senior UX Researcher Resume Examples & Samples
- Reviewing and reporting on collected qualitative or quantitative research from playtests, diary studies, surveys or data from other games user research methods
- Drive game design and strategy by presenting actionable data to game development teams
- Analyzing large data sets of player behavior
- 4 years experience leading user experience research projects in the gaming or mobile app space, or equivalent relevant experience
- BA, BS, MS, MBA, MFA or PhD in Computer Science, Psychology, Sociology, Anthropology, HCI, Human Factors, Design, Media Studies, Interactive Design, Game Design, Symbolic Systems, Entertainment Technology, Digital Culture or related field
- Expert understanding of qualitative research methodology, such as ethnography
- Excellent communication skills including the ability to visualize data in unique ways, present evidence and make recommendations to development teams (i.e. PowerPoint, Keynote or other infographic tool)
- Strong data manipulation skills (i.e. Excel, R, SPSS)
- Must possess interest in games, game design and free to play economies for a wide variety of genres including fashion, time management, FPS and sports
- Passion for helping teams create the best possible player experiences by informing great design with great data
- Interest in exploring cutting edge methodologies or applying research methodologies from other fields to the evaluation of games
- Bonus background in one or more of the above: statistics, market research, quantitative research methods, design strategy, prototype testing, product validation
- Bonus skillsets: Tableau, R, SQL, light scripting
- Demonstrated experience as leader on multiple user research, game design theory, human factors, psychology, or participatory design project in an academic or industry setting
