Training Operations Resume Samples

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BM
B McLaughlin
Brain
McLaughlin
25849 Joelle Corners
Philadelphia
PA
+1 (555) 839 1737
25849 Joelle Corners
Philadelphia
PA
Phone
p +1 (555) 839 1737
Experience Experience
Boston, MA
Training Operations Manager
Boston, MA
Shanahan Inc
Boston, MA
Training Operations Manager
  • Provide feedback on course curriculum to the US and curriculum developers
  • Provide support and guidance to the Education Sales Account Managers on course specifics
  • Manage instructor initiatives such as a “Trainers Day” and ongoing developmental support
  • Develops and submits the operations plan to Federal Oversight for approval
  • Multimedia Design and Development, Distributed Learning, TDC data input and maintenance IAW TRADOC Regulation 350-70 and TRADOC Pamphlet 350-70-12
  • Provides oversight for their assigned training program
  • Coordinate and develop local training environments
Houston, TX
Global Training Operations Manager
Houston, TX
Metz Group
Houston, TX
Global Training Operations Manager
  • Develop and provide direction on training promotional campaigns and marketing programs
  • Develop and implement global training playbooks
  • Develop global job descriptions, onboarding and refresher training programs, and competency assessment models for trainers
  • Overall P & L responsibility and sales forecast attainment for the global training and service business including the network of safety training centers
  • Manage a team
  • Develop and support the global replication of processes and programs to quantify synergy sales opportunities
  • Develop and implement global key account programs
present
Los Angeles, CA
Training Operations Specialist
Los Angeles, CA
Smith, Dickinson and Grady
present
Los Angeles, CA
Training Operations Specialist
present
  • Assist in the research, development, implementation and alignment of department-wide initiatives and special projects
  • Utilize the phone system to monitor performance and provide timely feedback/coaching on the quality and accuracy of verbal communications
  • Provide continuous sales, systems and administrative training (to include new and refresh topics) in cooperation with HR department
  • Provides regular reports to management on status of projects/programs
  • CPLP (Certified Professional in Learning and Performance) certification a plus
  • Facilitate one-on-one meetings with each team member to discuss topics relevant to their performance and provide tools to promote performance improvement; also enhanced sales conversations
  • Partner with the Director, Recruitment Services and Human Resources to create department policies and procedures designed to drive performance
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Georgia Southern University
Bachelor’s Degree in Related Field
Skills Skills
  • Good knowledge of project management tools and processes
  • Knowledgeable of SharePoint and MS Office software
  • Excellent organizational skills
  • Excellent facilitation skills, including meeting content/agenda
  • Excellent oral, and interpersonal communication skills
  • Ability to work independently and with a team
  • Excellent analytical skills
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15 Training Operations resume templates

1

Cyber Training Operations Director Resume Examples & Samples

  • Oversees the quality of all classroom and technology-based training and development activities, including needs assessment, curriculum development, course design/planning and logistics, content delivery, and related training materials. Directs the implementation of training programs
  • Designs and implements distance learning strategies, including virtual classroom learning and self-paced web-based training for technical applications that support daily business activities
  • Integrates and works closely with various IT and business partners regarding cyber training programs to ensure alignment and consistency
  • Partners with appropriate management personnel to identify employee performance gaps and identifies options for addressing them through training or other related solutions
  • Ensures assessment and evaluation mechanisms are in place to measure the impact and effectiveness of training programs/materials. Shares feedback with senior level management, with recommendations for improvement in support of making a positive impact on performance and meeting business need
  • 5-7 years of experience leading an Education Services or related team in high-tech required
  • Strong leadership skills; ability to collaborate with partners/customers/internal departments
  • Strategic thinking and planning skills
  • Excellent verbal, written and presentation skills
  • Understanding of and experience with state-of-the art methodologies and tools for learning and education
  • Prior experience directing, implementing, and maintaining technology-based training/distance learning programs for a geographically dispersed workforce strongly preferred. Should have prior experience with e-Learning tools and learning management systems
  • Bachelor’s degree or equivalent; Master’s degree preferred
2

Global Rental Training & Operations Consultant Resume Examples & Samples

  • Strong understanding of dealers as well as company knowledge
  • Thorough knowledge of Rental operations, products and applications
  • Strong leadership to develop or persuade others
  • Highly proficient team working skills and has the interpersonal skills to successfully influence others and achieve goals across the Caterpillar and Dealer organizations
  • High business acumen; highly decisive character
  • College or University degree or equivalent experience
  • Successful field based assignments
  • 10-12 years of progressively responsible job-related experience
  • 25% travel, including international
  • Full time 6 Sigma experience would be highly beneficial
3

Training & Operations Manager Resume Examples & Samples

  • 3-5 years of retail management experience preferred
  • Ability to effectively communicate with customers and employees
  • Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 50 lbs
  • Ability to work a flexible schedule (including travel) to meet the needs of the business, including evenings, overnight and weekend shifts
  • Open and close the store in accordance with company standards
4

Mandatory Training Operations Coordinator Resume Examples & Samples

  • Taking full responsibility for the coordination of all assigned mandatory online training
  • Responding to client / end-user requests and being second level support contact on day-to-day technical and administrative requests
  • Producing scheduled and ad-hoc reports to various internal stakeholders, including Risk Managers, Compliance and HR
5

Training & Operations Executive Resume Examples & Samples

  • Serve as the key Learning and Development contact for the Business
  • Work with Talent Teams and course managers across Ireland, UK and Europe to ensure high quality deployment of technical/firm-wide learning in line with the learning plan for each service line in the Business
  • Building and maintaining strong stakeholder relationships within the business, including the Learning teams in the three service lines, Resourcing/Operations team; Partner Group; Learning Champions; Risk & Compliance; and Human Resources
  • Instructor sourcing and some course coordination for certain courses run by UK/ EU Partner Firms
  • Full responsibility for technical courses run locally. This includes date setting, instructor sourcing, venue hire, nominations, participant management, visa requests, resource planner updates, visitor assignments, ordering of materials, coordination of support staff, venue logistics, attendance monitoring, course evaluations, etc
  • Liaise with Learning & Development Team and HR for managing Professional Exam process; including dealing with participant queries, study leave updates, reporting to the Leadership team, etc
  • Contribution to the Learning & Development Budget setting process. Monitoring and signing off on costs incurred during the year
  • Management of training calendar and Training mailbox
  • Monitoring technical learning accreditation requirements of Executive staff
  • Maintain a thorough understanding of the technical and firm-wide courses required for each service line
  • Experience in learning deployment, training coordination, and/or event management
  • A background and experience in project management, ideally within a Professional Services firm
  • Self-starter who can multi task and prioritize a broad range of tasks with minimal oversight
  • Track record of maintaining strong business relationships
  • Highly organised with an attention to detail, an ability to deliver to deadlines and to prioritise effectively
  • Ability to juggle conflicting demands on time and prioritise effectively
  • Proactive problem solver and creative thinker
  • Ability to interact well with people at all levels within the firm
  • Strong team player with an enthusiastic, can do approach
  • Strong IT skills and Microsoft Office in particular
  • An understanding of the Financial Services industry and CPD requirements is desirable
6

Training Operations Specialist Resume Examples & Samples

  • A track record of success in designing and delivering engaging sales training modules
  • Experience in both sales and trainer roles
  • Ability to travel to all locations (including, but not limited to: Orlando, Chicago, Toronto, and Chandler) in support of the Recruitment Services department
  • Four-year degree from an accredited institution in training/development/human resources/sales or equivalent discipline OR combination of education and significant experience. Master’s Degree is a plus
  • CPLP (Certified Professional in Learning and Performance) certification a plus
  • Sales management and human relations skills
  • Highly motivational, energetic personality
7

Training Operations Manager Resume Examples & Samples

  • Multimedia Design and Development, Distributed Learning, TDC data input and maintenance IAW TRADOC Regulation 350-70 and TRADOC Pamphlet 350-70-12
  • Ensures oversight and training support for 40 courses, Distributed Learning, MTT, and surge training requirements. Maintains and updates over 5,400 training hours of curriculum. The contractor may be required to provide Distributed Learning products and support in the event of facilitating non-local training requests from organizational military units. Distributed Learning may be used as an option to minimize costs associated with conducting MTT
  • Manages design development and maintenance of all curricula that the LWNS teaches for the CYBERCoE including Interactive Multimedia Instruction (IMI) materials and Interactive Electronic Technical Manuals (IETM) IAW TRADOC Regulation 350-70 and TRADOC Pamphlet 350-70-12
  • As POIs or lesson plans require modifications due to changing technology, requirements or critical tasks, provide support to DOD Training Developers efforts in curriculum development
  • Ensure that all newly developed and/or edited training products are reviewed and approved by Government Training Developers through the COR prior to implementation/use
  • Collaborate with government personnel in the development of current and relevant course materials
  • Ensure curriculum development work is put into into current government database (currently Training Development Capability
  • Produce interactive ”how to” training videos. Design and develop interactive 2D and 3D CBT and 3-D IMI products to support training and performance based assessments. Develop training aids to be used to reinforce training as needed throughout the curriculum
  • The Training Development Supervisor shall ensure that all training materials are available for posting on Land War Net eUniversity
  • Ensure that the Training and Multimedia Development Sections are staffed with the skillsets identified in 1.6.8.7 and 1.6.8.12-1.6.8.17 b
  • Provides administrative support to all training occurring in the LWNS to include: Training Evaluation and Assessment; Staff & Faculty Development and Certification; School Registrar; test control; course scheduling; and Learning Management System database management and customization
8

Manager, Store Training & Operations Resume Examples & Samples

  • Responsible for the development of field training programs; including reviewing, evaluation and modifying of existing programs. (selling, product knowledge, store operations, point of sale systems, etc.)
  • Launch and manage LMS system and ensure programs are implemented. Assess training effectiveness in terms of employee engagment, accomplishments and utilizing overall team performance (KPI’s)
  • Work cross-functionally to gather training information and materials which will deliver continuous improvements and knowledge within the field organization
  • Lead the training manager program (monthly calls, bi-annual meetings, new store openings)
  • Manage and coordinate field Mystery Shop Program, analyzing the data to drive improvement opportunities and report out on a quarterly basis
  • Create Adhoc training initiatives based on business priorities to support the overall DTC business
9

Training Operations Resume Examples & Samples

  • Full use of application of standard principles, theories, and techniques
  • Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways
  • Minimum three (3) years of experience in role/position
  • At least 5 years of experience in Medicare production preferred. Medicare support (i.e., Monitoring, Business Analyst, Reporting) is helpful
  • Demonstrated ability to develop, track, and manage projects
  • Demonstrated composure and professional demeanor
10

CCO Acting Training Operations Lead Resume Examples & Samples

  • One year or more of acting or RFT CCO trainer experience is preferred
  • Adequately skilled and solid understanding of GDIT/CCO business
  • Demonstrated success in leadership and organization of projects
  • Seasoned professional capable of handling projects that may have a short to mid-term focus, broad scope and usually within own discipline
  • Knowledge of all CCO Medicare and Marketplace lines-of-business and initiatives is preferred
  • Comprehensive knowledge of the principles, methods, and techniques used in the development and delivery of training programs
  • Makes well thought-out decisions on complex issues
  • Considers systems impact and mid- to long-term effects of decisions/solutions
  • Evaluates processes to improve operations
  • Ability to meet deadlines and work extra hours if needed on assignments
  • Develops creative yet workable solutions to difficult, complex problems
  • Stimulates creative ideas from others and is able to lead teams of peers and subordinates
  • PC skills required, including MS products (Word, Excel, Project, PowerPoint, and Access)
  • Excellent communications skills, with ability to present ideas to management and customer
  • Working knowledge of relevant technologies, as required
11

Recruiting, Training, & Operations Officer Resume Examples & Samples

  • Direct supervision of the contracted recruiters and their daily, weekly and monthly mission to meet the R&A Directors intent of producing quality applicants for assignment to future A&S Courses
  • Participate in manpower requirement meetings and provide the R&A Director with progress reports on a weekly and monthly basis related to the pool of working applicants
  • Conduct site visits to the East and West Coast Recruiting Stations to ensure Recruiters are in compliance with the R&A Directors guidance relative to assigning quality applicants for attendance at A&S
  • Participate and assist the R&A Director in supervising R&A contracted personnel during Headquarters Marine Corps visits to Major Commands throughout the Marine Corps
  • Submit “final” draft copies of naval messages related to applicant assignments to upcoming A&S courses to the R&A Director for release
  • Proof read Letters of Instructions prior to submission to the R&A Directors office
  • Responsible for training R&A assigned personnel, and others as identified by the COR, on the use of the RIS database
  • Required to travel to CONUS and OCONUS locations in support of the R&A mission
  • Work extensively with the Microsoft Office suite of tools, and must be proficient in the use of Word, Outlook, Powerpoint, and Excel
  • Participate in the A&S Selection Board process providing information to senior members of the board on selected Marines ability to attend future ITC courses
  • Responsible for other manpower and management duties in support of the R&A mission
  • Served a minimum of 1 year as an E-9 Senior Enlisted Advisor in the management of Marine Corps personnel at a staff level
  • 10 years’ experience in a SOF or Force Recon Organization
  • 3 years’ experience in an Operations Staff Billet
  • Associates Degree in General Education
  • Possess a current passport
  • Applicant selected will be subject to a government security investigation and must meet eligibility requirements for a Secret Level Security Clearance for access to classified information
12

Training Operations Manager Resume Examples & Samples

  • Bachelor’s degree or High School Degree/GED with equivalent experience
  • 3+ years of experience around managing/leading teams
  • 2+ years of experience independently leading classroom training that spans multiple weeks at a time
  • Experience in project management (not as title, but as function of role)
  • MS Office proficiency (intermediate or better)
  • Ability to work in a self-directed manner in a fast-paced rapidly changing environment
  • 2+ years of experience in clinical/healthcare or corporate setting
  • Experience in systems training
  • Experience in call center training
  • Strong comprehension and knowledge of Health Care and Insurance products and services
  • Demonstrated use of adult learning principles e.g. ADDIE and Kirkpatrick
  • Lift 25 pounds
  • Daily classroom delivery requires standing and moving around the room
13

SOF Training Operations Planner Resume Examples & Samples

  • A minimum of fifteen or more years of experience in operations with SOF operational procedures within USASOC or Special Missions Units in the USSOCOM and/or the JSOC, with three (3) years of staff experience in Operations at battalion-level, or higher
  • Graduate of the Advanced Special Operations Techniques Course
  • Graduate from Special Forces Intelligence Sergeant's Course, or equivalent
  • Graduate of the Army Basic Instructor Training Course, Special Operations Instructor Preparation Course, or equivalent
  • Graduate from PR 303
  • Graduate from SERE-C
  • Experienced in surveillance operations
  • Master's Degree from an accredited college or university
  • Must be proficient in Microsoft Office Tools
  • Relevant experience in the past 12 months
  • Current or able to obtain TOP SECRET security clearance with the ability to gain SCI and Special Access Program eligibility
  • Must have a valid state driver's license without any prior convictions for traffic violations (Last 5 Years)
  • Must be able to travel to various CONUS locations as directed
14

AWS Training Operations Manager Resume Examples & Samples

  • Manage a team of Program Managers and Training Coordinators who are responsible for the day to day execution of AWS Training business
  • Collaborate on the design, development, maintenance, and delivery of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions within the Americas Training & Certification business unit
  • Work with Americas and WW management to determine business goals and develop methodologies to measure goals
  • Oversee the development, implementation and monitoring of efficient and effective processes, including ensuring the team follows quality processes
  • Play a significant role in the long-term planning process, including geographical expansion and hiring initiatives
  • Work closely with finance on the budget planning and financial reporting processes. Forecast, track and report on expenses
  • Manage all vendor agreements leveraged by the Americas Training & Certification team, including but not limited to negotiations, contract executions, fulfillment of contractual obligations
  • Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field
  • Proven experience with the development and implementation of systems and tools utilized for CRM, ERP, revenue reporting, forecasting, etc
  • Strong to expert level in Microsoft Excel, Microsoft SharePoint, Tableau, rational databases and data query tools
  • Strong business-process design experience
  • Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly
  • Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
  • Strong written and verbal communication skills, with significant experience presenting to senior management
  • A proven track record of being “Are right A Lot”
  • Experience working within a high-growth, technology company would be highly beneficial
  • MBA or other relevant advanced degree
15

Technical & Applications HQ Training Operations Manag Resume Examples & Samples

  • Successful candidates will be able to manage a team of 6 employees and contractors
  • Contribute strategically and execute key process improvement projects
  • Define and execute reporting and analysis of operating business performance
  • Lead efforts to dramatically simplify and reduce the workload and time commitment involved in all aspects
  • Bachelor's degree and a minimum of 5 years’ solid leadership experience related to financial reporting and
  • MBA
  • Strong professional interest in operations, education, or general business management
  • Previous experience as a financial analyst or operations leader for a distributed field-based business
  • GE Leadership Program experience (esp. Financial Management, Operations Management)
  • Previous experience with GE order to remittance systems interfaces
  • Previous Filemaker Pro experience and/or other database driven applications/software
  • Previous functional experience with new tool implementation; exposure to Pega applications
  • Previous project management experience
  • Six-sigma/Lean certification
16

Training Operations Senior Resume Examples & Samples

  • Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields
  • This job is the fully-qualified, career-oriented, journey-level position
  • Minimum five (5) years of related experience
  • Training certification strongly preferred but not required
17

Training Operations Manager Resume Examples & Samples

  • Managing daily operational tasks in the Education team
  • Provide support and guidance on technical, delivery and operational issues to the Education Instructor base
  • Have meetings with the training instructors to provide regular updates to the training base
  • Develop best practises around instructor training delivery
  • Provide on boarding for new instructors
  • Working on the customisation of courses to suit the needs of varied customers
  • Serve as an escalation point for issues related to instructor delivery (in coordination with other relevant internal parties)
  • Manage instructor initiatives such as a “Trainers Day” and ongoing developmental support
  • Liaising with customers and internal stakeholders on project related training delivery (as appropriate)
  • Coordinate and develop local training environments
  • Act as a primary lead for; the live web business, for non-local training environments and for training delivery environments
  • Provide feedback on course curriculum to the US and curriculum developers
  • Provide support and guidance to the Education Sales Account Managers on course specifics
  • Prior experience in an academic, educational or training environments
  • Technically savvy with an intermediate understanding of SAS technologies or competing solutions
  • Project management experience on; e-learning, course content or education and training projects (PM certifications not essential)
  • People management experience is highly desired
18

Training Operations Analyst Resume Examples & Samples

  • Develop reporting to effectively track DTM training efforts, visits, impact of training, leveraging survey data (through Medallia) and DTM-produced Training Assessments
  • Develop Dashboard(s) that provides a snapshot of DTM training efforts
  • Manage weekly and monthly reporting (Quiz reports, Pull lists, Weekly Pull Appeals), and conduct ad-hoc reporting as requested
  • Act as a resource to further prove out Data/Strategy Team learnings (i.e. Churnover reporting, recruiting and hiring best practices gleaned from pilots, etc) and sustain reporting and benchmarking efforts for the Retail Training teams
  • Bring data from many different sources to create actionable insights for DTMs to deliver to dealers and add value to their respective markets
  • Evaluate effectiveness of programs designed to support SET Retail Training goals, i.e., validate PROS program criteria and benefits, SMET Training
  • Lead effort to automate PROS database (out of Access)
  • Support Training Specialist on certification status and PROS program
  • Collaborate with other SET Analyst roles to leverage one another’s efforts and bridge learnings across functions
  • Act as back-up, as needed, for team members, particularly Sales Administration Manager and Training Specialist
  • Automotive industry experience
  • 3+ years of advanced knowledge of Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Essbase as well as working knowledge of database queries (i.e. mastery of producing pivot tables, vlookup, data warehousing)
  • Experience with Web, CRM, Multi-Channel Media and Sales data sets, automotive preferred
  • Experience with Adobe Analytics or Google Analytics preferred
  • Experience evaluating and using Business Intelligence visualization platforms including Tableau
  • Experience progressing technology to deliver more meaningful analyses
  • Must have preference for cross-functional team collaboration, working with technical and non-technical resources on multiple projects and tasks
  • Proven track record of being a self-starter, and able to manage and own projects fully, or clearly understand role within team
  • Must possess excellent data communication skills and strong verbal, written and interpersonal communication skills with the adeptness in dealing with individuals at all levels inside and outside the organization
  • Must be able to travel
19

Training Operations Specialist Resume Examples & Samples

  • Manages and/or supports the development and execution of training programs; aligns programs with strategic business objectives. Analyzes business propositions and plans, investigates options, and recommends most appropriate course of action
  • Analyzes existing business problems and develops plans for improvement. Identifies opportunities for streamlining operations and drives implementation of initiatives related to these opportunities
  • Defines and implements standards and best practices to foster collaboration across various areas of the organization. Leverages internal knowledge of processes/procedures, methodologies and best practices to support training initiatives
  • Engages in the project life cycle implementation process to facilitate and support the successful delivery (i.e., resource requests, contracts reviews, service agreements/work orders, project plans, invoices, etc.); manages operational tasks associated with project delivery
  • Serves as a liaison between customers and other training services organizations across the globe
  • Builds relationships with internal clients that characterize partnership, cooperation and trust
  • Provides regular reports to management on status of projects/programs
  • Collect and analyze standard and non-standard data related to assigned projects/programs
  • May function as lead on execution of one or more established department processes
  • Good knowledge of project management tools and processes
  • Excellent facilitation skills, including meeting content/agenda
  • Excellent analytical skills
  • Excellent oral, and interpersonal communication skills
  • Ability to work independently and with a team
  • Travel as business requirements dictate at management discretion
  • Knowledgeable of SharePoint and MS Office software
20

Spa Training & Operations Coordinator Resume Examples & Samples

  • A general degree or diploma in Administration or Spa Management
  • Two to five years of experience in spa administration/operations or management
  • Fully understands and embraces Six Senses company vision and values and its application in all tasks associated
  • Experiences and understands Existing Spas, Spa Pre-opening reports and documents
  • Advanced MS Office Skills
  • Excellent English both written and communication skills
21

Lead, Pharmacovigilance Training Operations Resume Examples & Samples

  • Develop and deliver training programs and materials that align with department strategies, goals, and objectives to enhance and improve staff and business partner capabilities, performance and compliance
  • Training development for systems, controlled documents, non-document training. Including creating Training Project Plans
  • Support for administration of training environment by acting as back-up administrator for the J&J LMS
  • Maintain and update content for the GMS University Portal
  • Manage training mailboxes, including the GMS University Support and Global Training functional mailboxes
  • GMO New Hire Orientation program – Manage registration forms and conduct GMO New Hire Orientation Training. Content owner for course content
  • The Lead must have the ability to collaborate and communicate effectively with internal colleagues across TDC, the Global Medical Organization (GMO), the Office of Consumer Medical Safety (OCMS) and external business associates, globally. The Lead is required to manage competing priorities and identify innovative solutions given dynamic time, resource, and financial constraints
  • Minimum of a Bachelor Degree in education, adult learning, training or related discipline with a minimum of 3 years of experience; or an Associate’s Degree with a minimum of 5 years of corporate training experience is required
  • Experience developing and administering training programs is required; preferably supporting pharmacovigilance
  • Certifications or training in one or more of the following areas is desirable: instructional design, adult learning, e-learning authoring, learning management systems, project management, and/or quality management
  • Experience with Adobe Suite (Dreamweaver, Captivate, Photoshop, Flash), Microsoft Office Suite and HTML is preferred
  • Experience with Storyline and Trivantis Lectora is required
  • Experience with learning management systems is required (Cornerstone OnDemand is preferred)
  • Clear understanding of technical requirements for industry-standard training development tools and methodologies is required
  • Demonstrated strong time management experience with the ability to work both independently and in a team environment, successfully managing multiple priorities simultaneously is required
  • Experience with establishing successful working relationships with staff at all levels within the organization during the development and delivery of training programs and troubleshooting LMS related issues is required
  • Experience acting in a consultative role to analyze training needs and ensure that required training outcomes are achieved is highly preferred
  • The preferred location is Horsham, PA; consideration will be given to other NJ or PA offices or remote work with local travel8070170417
22

Clinical Informatics & Training Operations Specialist Resume Examples & Samples

  • Manages planning and execution of diverse and complex Clinical Informatics projects, initiatives, and programs
  • Develops charters and work break down structures and gains sponsor approval and signoff
  • Manages stakeholders and multiple program/project teams; sets expectations, leads the team, ensures delivery of successful outcomes
  • Coordinates program/project activities; Tracks task dependencies and maintains schedules; Manages scope, risks and issues, including documenting, communicating and facilitating resolutions or mitigation plans
  • Ensures customer needs are met by communicating and building rapport with customers and ensuring the “voice of the customer” is reflected in the work output
  • Manages the intake, processing, and fulfillment of pillar level project and resource requests
  • Ensures that key program metrics are defined, developed, and tracked; and that improvements result in a positive impact for each project
  • Performs data collection and analysis to monitor program/project progress, and to identify operational trends, gaps, compliance issues, and improvement opportunities
  • Bachelor’s degree or an equivalent combination of education and relevant experience
  • 7 + years of experience in roles focused on Communications, Reporting and Data Analytics, Process Development, Process Improvement, Project Coordination, or Business Operations
  • Experience managing projects
  • Experience making formal and informal presentations to senior and executive management and key stakeholders
  • Demonstrated experience developing and modifying business processes
  • Ability to take initiative, prioritize work, manage time, meet deadlines and respond effectively to a rapidly changing environment
  • Ability to lead large, diverse and complex bodies of work and to build collaborative multi-functional teams
  • Ability to facilitate and drive change in cross functional and cross customer settings
  • Ability to develop, direct, motivate and gain commitment with teams
  • Ability to successfully coach and mentor others
  • Excellent analytical skills and data processing capabilities; Statistical skills are strongly desired
  • Excellent management skills and the ability to work effectively to build relationships with executive management, department managers and project managers
  • Ability to inform and influence senior leadership, management and individuals in various parts of the organization to work toward successful outcomes
  • Ability to exercise sound political and environmental judgment as appropriate to support successful project implementation
  • Ability to understand business or clinical strategies and plans, and their relationship to organizational strategies
  • Ability to understand and communicate business needs, technical specifications, design standards and architecture
  • Ability to translate conceptual thinking into project definitions and requirements
  • Strong knowledge and skills in assessing and mitigating risks through risk planning
  • Ability to identify and resolve problems and conflicts
  • Ability to analyze and report on foreseeable future implications of current decisions
  • Excellent written and oral communication skills; ability to create communications that are timely, accurate, professional, consistent and targeted to the appropriate audience
  • Ability to utilize special equipment such as telephone and personal computer equipment; software including business applications, electronic medical record, practice management, financial management, project management and reporting. PC peripherals and other office or AV equipment such as digital projectors, fax, scanner, copier and others
  • Expertise with the MS-Office suite of products including Excel, Word, Outlook, PowerPoint, and Visio
  • CAP, Workout, and Lean education
  • Experience working with process improvement methodologies such as CAP, Six Sigma or Lean
23

Mrtt Training & Operations Support Resume Examples & Samples

  • Support the delivery on-time/quality the training products and services contracted by the Airbus Customers in accordance with the requirements defined by the Programmes directives
  • Report on-time/quality to TASTO3 management on the activities, risks and issues under its perimeter
  • Develop TASTO3 products belonging to Aircrew and Groundcrew Training as defined under the applicable processes
  • Support the update of Aircrew and Groundcrew Training development processes
  • Manage and apply TASTO3 and Company configuration control to TASTO3 products
  • Support the management, the design, development, integration and delivery on time, cost and on quality of the products and services required by our Customers to TASTO3 Aircrew and Groundcrew Training development to operate efficiently and safely their Airbus platforms
24

Sales Training Operations Manager Resume Examples & Samples

  • We’d love for you to have
  • At least 2 years experience in a Sales Ops or Sales Training role
  • Strong presentation, communication skills in both languages (Spanish/ English) a Portuguese will be a plus
  • Telecom and/or consumer experience
  • Ability to manage multiple projects at once
  • Strong organizational and documentation skills
  • Excellent team-building and interpersonal skills
  • Highly motivated self-starter; able to work independently and in a team
25

Global Training Operations Manager Resume Examples & Samples

  • Minimum of three (3) years of experience managing a profit and loss (P&L)
  • Minimum of three (3) years of experience in a B2B marketing role
  • Certified Six Sigma Black Belt or Master Black Belt
  • Proven ability to engage and influence a global organization
  • Personal Health and Safety industry experience
  • Ability to think strategically and bring a high level of creativity to the organization
  • Results oriented with strong process and execution skills
  • Ability to understand and apply analytical and statistics tools
  • Proven background in leading/ managing teams
  • Well organized self-starter who can effectively work in a fast paced environment; and work through and manage change/ambiguity, with an appropriate sense of urgency
  • Thinks outside of functional role
  • Be willing to work as a member of a team - local and global
  • Have the capacity to work towards the achievement of shared goals
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Nuclear Training Operations Instructor Resume Examples & Samples

  • Develops and administers written and oral examinations to include simulator and plant observation
  • Evaluates and documents operator candidate knowledge of controls and systems
  • Revises instructional materials to reflect changes in plant design, current plant practices, regulations, and/or operating philosophies
27

Training Operations Analyst Resume Examples & Samples

  • High School Diploma, GED or equivalent education required
  • Technology project experience preferred
  • Analytics experience with focus on overseeing timelines for project work
  • Prefer a minimum of 2 years experience in Scheduling or Planning department
  • Prefer a minimum of 2 years analytics experience
  • Must be able to move and setup computer equipment (CPU, monitor, keyboard, mouse) at workstations
  • Must be able to work on multiple projects simutaneously
  • Ability to think strategically and possess excellent analytical skills
  • Must be able to develop and maintain project plans, including documenting business requirements, tracking defects, or projects status to ensure timelines are met
  • Must be able to effectively use various project scheduling tools (such as Microsoft Project, QuickBase, Project Central, etc.)
  • Must be able to effectively present information, both written and verbal, and communicate with all levels of the user groups
  • Must be highly organized, motivated, and capable of working with minimal supervision
  • Must be able to read, analyze, and interpret technical procedures, collective bargaining agreements, and government regulations
  • Must be able to handle frequent interruptions and adjust to changing priorities
  • Must be able to manage personal and Team workloads (within a given project) to ensure tasks and projects are completed on-time
  • Must be able to comply with Company attendance standards as described in established guidelines
  • Must be self-motivated, possess a strong work ethic and commitment to excellence
  • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
  • Extended work hours and some weekends may occasionally be required to meet project deadlines or to resolve urgent production issues
  • Overnight travel may be required
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Oncore Training & Operations Manager Resume Examples & Samples

  • Ability to work cooperatively in a team and independently
  • Excellent analytical, presentation, verbal and written communication skills
  • Ability to teach groups of adults of varying research experience
  • Demonstrated accountability in task ownership and a solution-oriented work approach
  • Strong organization skills with ability to concurrently manage multiple requirements, opportunities and relationships with sometimes competing deadlines
  • Knowledgeable in the use of information technology, familiarity with fundamentals of web-based application support (navigation, user administration, data reports)
  • Knowledge of process improvement methodology
  • Diplomatic disposition and customer service orientation
  • Familiarity with terminology and processes associated with all phases of clinical research
  • Formal training or education in information systems
  • Proficiency in reporting writing tools
  • Oversight/Supervision of staff
29

Training & Operations Program Manager Resume Examples & Samples

  • Managing all aspects of training programs for the People Operations teams, including project management, content development, change management, training coordination and facilitation
  • Conduct needs analysis and assessments, design strategies and execute learning modules or communications to support the changes in processes and procedures
  • Partners across the People Operations teams to ensure smooth operations and administration of People Operations learning programs
  • Develop communication strategies and content
  • Develop Supplier relationships and manage contracts of various learning tools and systems (e.g. Brainshark, WalkMe, uPerform) to create a wide variety of modalities of learning content
  • Develop and maintain a knowledge library of training resources and a learning calendar for the overall People Operations team
  • Measure and report out regular metrics on impact of training and content
  • Use data to also drive curriculum development
  • Facilitating live and over-video-conference training as well as narration capabilities
  • 5+ years in a management consulting, or similar strategic program management / project management role
  • Experience in building eLearnings and/or instructional design
  • Experience facilitating in-person and using video conference technology
  • Communication and change management skills
  • Experience in using data and measurement to influence learning strategies
30

Training Operations Manager Resume Examples & Samples

  • Experience in training and development, ideally within dealer/franchise operations
  • Proven experience in managing people including external contractor essential
  • Skilled in managing complex simultaneous projects and excellent negotiation skills
  • Knowledge of and proven budgetary control to balance an income / expenditure budget
  • Of degree calibre
31

Consultant, Training Operations Resume Examples & Samples

  • Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
  • Works on complex projects of large scope
  • Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
  • Completes work independently; receives general guidance on new projects
  • Work reviewed for purpose of meeting objectives
  • May act as a mentor to less experienced colleagues
  • Performs training department operations management activities that drive department efficiency; makes suggestions for continuous process improvements
  • Owns large complex global leadership and employee development (HR) training program management and administration
  • Assists team members in integrating newly merged or acquired global companies/employees into department processes and technologies and develop learning collateral for these newly acquired employees
  • Serves as the administrator for department document organization, storage, and publishing
  • Manages department projects using project management processes, templates and tools
  • Writes processes and procedures for the Enterprise Learning department; assists in globalizing department processes for locations outside of the US
  • Assists in creation and distribution of marketing and communication collateral for the Enterprise Learning department including ownership of department web and SharePoint pages
  • Owns management and administration of external learning vendor accounts
  • Assists in developing, capturing, analyzing and publishing department KPIs and metrics
  • Applies all phases of the instructional design process to create learning products including
  • Bachelor’s degree in related field, or equivalent work experience, preferred
  • 4+ years’ experience in related field, preferred
  • Ability to synthesize and simplify complex information
  • Experience managing large, complex, global projects
  • Expertise using Microsoft Excel, Word, PowerPoint, Outlook required
  • Experience using the following software preferred
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Training Operations Manager Resume Examples & Samples

  • Manages the design and effectiveness of the processes of the NTC’s training operations, such as the instructional system design, learning management system, course registration, training needs assessment, and eLearning technology
  • Effectively manages the implementation of alternative training modalities, instructor certification and evaluation programs, and the integration of training standardization throughout the curricula
  • Monitors eLearning project status in coordination with the eLearning Team Lead
  • Help develop the operations plan for each training department for the following year. This will involve developing, discussing, and negotiating a list of eLearning course needs and work to be done
  • Help develop the operations plan for each training department. The Training Operations Operation Plan will contain a cumulative list of all eLearning work to be done by the training departments
  • Develops and submits the operations plan to Federal Oversight for approval
  • Provides all required data to Project Administration, including, but not limited to, schedules and resources for course delivery, course revision, new course development, and/or comprehensive review activities according to established procedures
  • Responsible for the overall administration, development, coordination, and conduct of certified instructors
  • Notifies the NTC Project Administrator when current instructor certification documents are ready for posting on the NTC SharePoint portal
  • Ensures course development, revision, and delivery efforts stay within estimated budgets and timelines, and communicates approved changes to appropriate personnel
  • Ensures the training materials meet or exceed the requirements in this procedure and all applicable DOE and NTC directives
  • An “L” access authorization or current equivalent clearance (Secret) granted by another Federal agency
  • Skilled in the implementation and assessment of learning systems—both in person and electronic
  • Experience in running and assessing educational programs