Strategy Management Resume Samples

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AF
A Feest
Anabelle
Feest
206 Cormier Path
Dallas
TX
+1 (555) 843 5736
206 Cormier Path
Dallas
TX
Phone
p +1 (555) 843 5736
Experience Experience
New York, NY
Strategy Management
New York, NY
Reynolds-Graham
New York, NY
Strategy Management
  • Relating and networking
  • Drive strategy development
  • Strategy development methodology
  • Manage strategic business investments/divestments
  • Manage strategic alliances
  • Drive organizational alignment as part of regional growth planning
  • Relevant industry and products knowledge
Dallas, TX
Technology Strategy & Management
Dallas, TX
Will, Hackett and Rath
Dallas, TX
Technology Strategy & Management
  • Manage, develop, train, coach and mentor staff on projects and assess performance for engagement and year-end reviews
  • Facilitate workshops and client meetings to develop strategy and roadmaps
  • Develop use case, drive insight and develop visualization from both structured and unstructured data elements
  • Assist practice leadership in creating proposals, budgets, and work plans
  • Manage projects using agile methodology to develop POC and production ready solutions
  • Manage business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership material
  • Work closely with Grant Thornton managers and partners to promptly identify and resolve client problems or issues
present
Philadelphia, PA
Senior Director Global PL Strategy & Management AMS
Philadelphia, PA
Kub, Reichel and Bauch
present
Philadelphia, PA
Senior Director Global PL Strategy & Management AMS
present
  • Lead the definition of the contractual framework including contract renewal proces and exit policy
  • Review and approve conceptual DC Design proposed by 3PL’s (includes facility, processes, IT design, material handling equipment / level of automation)
  • Establish the baseline for operational performance and execution of 3PL operated services through contractual framework & target setting
  • Build, foster and maintain excellent working relationships with Regions and Markets and other key stakeholders
  • Determine operating parameters and Key Performance Indicators in order to measure 3PL performance
  • Finance / Performance Management
  • Lead 3PL DC transition projects in collaboration with C&SC
Education Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
University of San Francisco
Bachelor’s Degree in Engineering
Skills Skills
  • Excellent ability to be self-directed while working under tight deadlines
  • Excellent ability to effectively communicate (both written and verbal) at all levels of the organization and to lead discussion in small and larger groups, including strong presentation skills
  • Strong team player with proven ability to work cross functionally to achieve goals and objectives
  • Excellent ability to influence others to build consensus with internal and external partners
  • Good overview in logistics service provider market
  • Excellent MS Office Skills
  • Strong understanding of supply chain, transportation & logistics trends, models, terminology
  • Advanced ability to understand and use data to make decisions and influence outcomes
  • Proven ability to coach, guide, manage and develop a team, through effective delegation of work, providing individual goals and development plans
  • Strong experience in multi-national transportation logistics and project management amid the drive and energy to implement change
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15 Strategy Management resume templates

1

Strategy Management Consultant Resume Examples & Samples

  • Experience with multi-tasking in a fast-paced and team-oriented environment
  • Experience with Microsoft Word, Excel, and PowerPoint
  • Experience with supporting working meetings to define strategic objectives and determine transition plans
  • Ability to demonstrate attention to detail
  • BA degree
  • Experience in working with senior-level clients
  • Possession of excellent oral and written communication skills in a senior leadership environment
  • BA degree in Business, Management, Finance, or a related field
2

Strategy Management Consultant Resume Examples & Samples

  • Experience with multi-tasking in a very fast-paced and team-oriented environment
  • Experience with establishing performance management programs, including developing and managing key metrics
  • Experience with designing and facilitating working meetings to define strategic objectives, metrics, transition plans, and other consultative needs
  • Experience with developing change management plans to achieve an organizational strategy
  • Experience with working in a consulting environment and providing consultative services to clients
  • Experience with Portfolio Management and federal government fiscal terminology and processes
  • Experience with designing strategic communication plans, authoring articles or other communiques, and determining pertinent Web content
3

Information Strategy & Management Resume Examples & Samples

  • A bachelor's degree and approximately 2 years of related work experience; or a master's degree and -approximately 1-2 years of related work experience
  • A degree with an emphasis in Finance, Accounting, Economics, Business, Computer Science, IT or Engineering; MBA preferred
  • Approximately 1+ years of experience delivering large, complex advisory/consultative services in the following ISM focus areas: information strategy, data architecture, information governance, master data management, data quality, data integration
  • Strong analytical and problem-solving skills - actively participate in brainstorming, identifying core issues and effectively finding and using data to manage complex analysis
  • Proven track record with client service - proactively reaches out to help client improve organizational effectiveness; develops solid and enduring relationships with clients as a trusted advisor
  • Characteristics of a forward thinker and self starter that thrives on new challenges and adapts to learning new knowledge
  • A strong work ethic
  • A willingness to travel to meet client needs; travel is estimated at 80%
  • A valid driver's license in the US and a valid passport required; willingness and ability to travel internationally
4

Information Strategy & Management Resume Examples & Samples

  • A bachelor's degree and approximately 8 years of related work experience; or a masters degree and approximately 7 years of related work experience
  • A degree with an emphasis in Finance, Accounting, Economics, Business, Computer Science, Information -Technology or Engineering; MBA preferred
  • Approximately 6+ years of experience delivering large, complex advisory/consultative services in the following ISM focus areas: information strategy, information management, data architecture, data governance, master data management, data quality, data integration
  • A proven track record of driving revenue within existing clients and developing new prospects at the "C" level of Fortune 500 companies
  • Engagement leadership experience including: managing staff, providing regular status updates, and monitoring project economics; proven ability to manage a team of junior consulting professionals
  • Characteristics of a forward thinker and self starter that thrives on new challenges and adapts to -learning new knowledge
  • A valid driver's license in the US and a valid passport required; willingness and ability to travel internationa
5

Human Capital Management Strategy & Management Hcm Finance Resume Examples & Samples

  • Develop and maintain department budgets, analyze monthly operating expenses and provide monthly and quarterly expense analysis
  • Facilitate divisional accounting requirements including accruals, invoice processing, balance sheet substantiation and allocations
  • Produce monthly, quarterly and ad-hoc financial reports
  • Provide financial analysis including variance analysis, projections and trend analysis
  • Liaise with business unit managers to develop budgets, provide expense management controls and address financial reporting requirements
  • Ensure accuracy of allocations, monitor allocations into business groups and respond to allocation queries. Analyze allocations in from other divisions
  • Ensure strong financial controls. Monitor divisional expense guidelines and regulatory requirements
  • Facilitate CW Comp and Professional Fees consultant approvals and track consultant spend versus budget
  • Maintain vendor contracts and monitor vendor expenses versus budgets
  • Assist with divisional vendor management including monitoring spend, on-boarding and off-boarding vendors, reducing risks and maintaining vendor negotiated rates
  • Manage various ad-hoc projects
  • Strong accounting and analytical skills
  • Ability to multi-task and meet aggressive deadlines
  • Understanding of accounting tools such as Hyperion Essbase
  • Ability to interact effectively across all levels in the firm
  • Strong PC (Excel, PowerPoint and MS suite) skills including advanced data mining techniques
  • Minimum of 2 years accounting, budgeting and financial analysis experience preferably in banking industry
6

Human Capital Management Hcm Contingent Worker Strategy & Management Associate Resume Examples & Samples

  • Coordinate the activities and partner with the leadership of the following work steams
  • CW and manager training
  • Access to sensitive data and monitoring
  • Technology capabilities
  • Divisional coordination
  • Prepare reports and analytics for key stakeholders
  • Partner with HCM Technology and HRIS management to define business requirements for the implementation of technology solutions for contingent worker management
  • Development of a comprehensive program to support contingent worker policy
  • Work Experience: 3+ years work experience, preferably in an analytical or project management role
  • Drive & Motivation: Able to handle multiple tasks concurrently; take necessary action without being asked; work intensely towards challenging goals; persists in the face of obstacles or setbacks
  • Attention to detail and proven ability to deliver with accuracy and thoroughness
  • Teamwork: ability to partner with co-workers and contacts across divisions and regions
  • Communication: Strong oral and written communication/presentation skills
  • Ability to interact at all levels of the client organization
  • Strong excel and powerpoint skills
7

Securities, Strategy & Management, Analyst Resume Examples & Samples

  • Responsible for creation of briefing materials stating relationship status, opportunity sets and client action plans for driving incremental revenues for all senior leadership and C-suite client meetings
  • Analyze direct client feedback (broker votes) and feedback from third party sources to identify Goldman Sachs ranking an opportunity by products as well as clients
  • Benchmark against Market competitors, Client Wallet Size Analysis, GS Market share and Ranking
  • Responsible for generation, distribution and analysis of weekly, monthly and annual revenue, client feedback and consumption reports for the Securities division based on which management strategy is framed and executed
  • Use in-house tools to build models for reporting of client feedback and storage of client biographies for senior level meetings
  • Continually endeavour to gain in-depth knowledge and enhance the understanding of Securities structures, Products and Global markets
  • Bachelors or Master’s degree in Engineering, or Business related major (Finance, Economics, Business)
  • Minimum 1 year of experience in financial services industry, preferably in an analytical function
  • Advanced understanding of Microsoft Office products, tools and utilities for business use
  • Ability to foster and build relationships across multiple seniority levels
  • Ability to organize own time and work independently
8

Senior Director Global PL Strategy & Management AMS Resume Examples & Samples

  • Develop and drive the global tendering strategy related to logistics suppliers (distribution centers, in-and outbound transportation providers, origin consolidation service providers, labelling providers)
  • Lead the definition of the contractual framework including contract renewal proces and exit policy
  • Establish the baseline for operational performance and execution of 3PL operated services through contractual framework & target setting
  • Provide the business with flexible, fit-for-purpose contract structure which provides the legal foundation according to the outlined requirements
  • Act as subject matter expert for the global 3PL market: lead the continuous global 3PL market analysis and understand market specifics. Be the focal point within the Group to provide cost analysis, budget indication & benchmarking
  • Responsible for procurement on a global scale for the following areas: 3PL operated distribution centers, In- and outbound transportation (all transport modes), origin consolidation services, and Labeling. Negotiate and approve contract conditions
  • Define expected standards for 3PL operated facilities and services that are in line with Group requirements
  • Collect requirements for 3PL DC from markets and lead respective Business Case creation
  • Lead 3PL DC transition projects in collaboration with C&SC
  • Fluent in English and German (written and spoken), 3rd language is a plus
  • Strong understanding of supply chain, transportation & logistics trends, models, terminology
  • Experience with tendering, negotiation and selection for logistics services (DCs and transportation)
  • Good overview in logistics service provider market
  • Project management skills and continuous improvement know-how in logistics
  • Excellent ability to effectively communicate (both written and verbal) at all levels of the organization and to lead discussion in small and larger groups, including strong presentation skills
  • Excellent ability to be self-directed while working under tight deadlines
  • Excellent ability to influence others to build consensus with internal and external partners
  • Advanced ability to understand and use data to make decisions and influence outcomes
  • Proven ability to coach, guide, manage and develop a team, through effective delegation of work, providing individual goals and development plans
  • Excellent MS Office Skills
  • 10+ years working experience focusing on Supply Chain Management/Transportation/Logistics, ideally in FMCG environment including supplier management
  • 5 years of Management experience in international and/or cross-regional teams
  • Strong experience in multi-national transportation logistics and project management amid the drive and energy to implement change
9

Senior Director Global PL Strategy & Management AMS Resume Examples & Samples

  • Review and approve conceptual DC Design proposed by 3PL’s (includes facility, processes, IT design, material handling equipment / level of automation)
  • Lead project team from business case approval until go-live, incl. sustain phase. Coordinate all related activities such as testing, user training, inventory transition planning and execution, ramp-up
  • Determine operating parameters and Key Performance Indicators in order to measure 3PL performance
  • Initiate and control continuous improvement for 3PL facilities and services and collaborate with C&SC to define global standards
  • Build, foster and maintain excellent working relationships with Regions and Markets and other key stakeholders
  • Set strategic direction and lead the team through effective delegation, objective setting, assessments, motivation, training and development plans to maintain a stable, positive and dynamic working atmosphere. Actively mentor and coach the team to help support and further their professional growth
10

Strategy Management Resume Examples & Samples

  • Drive decision making by regional leadership team based on key insights from market situation, own realities, growth planning activities, scenario planning & strategic issue deep dive
  • Drive BU-EP & CU-EP alignment as part of regional growth planning
  • Drive alignment with Ericsson strategic forecasting for the region, based on top-down & bottom-up analysis of addressable market across product groups
  • Responsible for market research & analysis & market share reporting
  • Responsible for analyst relations for the region
  • Support customer units, Region Head with CXO level presentations
  • Support target setting process
11

Director Technology Strategy & Management Resume Examples & Samples

  • Planning and executing GFI’s global algorithmic and electronic trading business strategy
  • Specification of a global technology strategy to better support the GFI electronic trading business
  • Optimising the existing ION technology platform to maximise returns for the business
  • Lead the process of increasing automation of lower level trading and sales functions
  • Communication of technology strategy & priorities with the GFI Business Development & Execution team and Global Wholesale Technology
  • Evaluation of new technology, electronic trading venues, markets, exchanges
  • Vendor liaison and contract negotiation
  • Leading the business review process of taking Global Fixed Income business requirements and translating them into technological needs
12

AVP, Data Strategy & Management Resume Examples & Samples

  • Data Master Engineering – creation of Data Masters for Client, Account and Organization that include : taxonomy, source, lineage, profiling, standards, requirements, standards and business rules
  • Data Governance – develop policies, processes to ensure proper data access and usage. Define data retention, continuity and recovery policies & processes
  • Data Management – execute comprehensive change management activities to train and enable Wealth businesses and key stakeholders in data usage. Advocate for all projects to adhere to data principles and alignment with Data Governance/Stewardship practices. Ensure data quality is complete and accurate and manage data issues that arise. Develop metrics for measuring the ongoing improvement in data management and quality
  • Data Analytics – Build business intelligence, reporting standards, and develop hypothesis/recommendation to translate analytics to tangible business values
  • Represent Wealth Data Governance, work with stakeholders to embed data governance processes that are aligned to the Office of the Chief Data Officer
  • Ensure in-flight initiatives and projects adhere to data principles and strategies such as documenting data lineage and adhering to Data Issue and Change Management practices
  • Work with partners in Risk, Human Resources and various segment Data Governance teams to determine cross-functional requirements
  • Coaching and lead various teams of business unit analysts and assist them in removing obstacles to successful implementation of projects
  • Leading a team of data specialists to deliver data governance and change management support
13

Senior Business Architect Operations Strategy & Management Resume Examples & Samples

  • Lead, build, manage, enhance business capability model along maturity / optimization framework to drive enablement of the longer term roadmap
  • Work closely with stakeholders from various lines of business to develop architecture blueprints and realistic roadmaps
  • Analyze current architecture to identify weaknesses and develop opportunities for improvement such as enhancing business processes, expanding capacity, reducing time & cost, and increasing overall effectiveness
  • Advocate and drive adoption of “best practices” to ensure standardization across business functions in business process standardization, optimization and automation solutions
  • Drive effective business case definition, articulation of cost/benefit investment decision making for initiatives
  • Engage with cross-functional business stakeholders to drive complex business process re-engineering and simplification / standardization / optimization efforts resulting in a significant return on investment for VMware
  • Takes an active role in enterprise portfolio investment decisions by assessing and rationalizing proposed enterprise capabilities. Develops and maintains an overall business capability roadmap(s) based on a situational awareness of overall business strategy, operational goals, and critical business challenges and opportunities. Leads the evaluation of solution options and develops recommendations based on business requirements
  • Drive operational and scalability improvements to overall automation capabilities and enterprise architecture across multiple business applications and functions
  • Ensure delivery and implementation of capabilities to drive realization of business benefits
  • Partner with and provide architectural leadership to Solutions Architects to deliver thoughtful technology & automation solutions in alignment to the core business drivers
  • Strategic and innovative thinker with experience in managing senior executive and stakeholder relationship and expectations across different business functions
  • 12+ years of experience in performing the responsibilities of business architecture, capability management, business capability roadmap creation
  • Business thinking and highly strategic in order to define practical solutions that align with corporate strategy
  • Strong process analysis and modeling skills along with ability to lead complex enterprise initiatives through business process integrations, converting business strategy into action oriented objectives and measureable results
  • Wide-breadth of CRM, PRM and ERP experiences and expertise in process standardization, optimization, improvement, enterprise level business process re-engineering, designing and implementing automation, optimization solutions in a high-tech software vendor selling products & services (perpetual and subscription) through channel
  • Domain Expertise in at least 3 value streams out of the following: (1) Idea to Offering (2) Demand to Quote (3) Order to fulfillment (4) Invoice to Cash (4) Issue to resolution (5) Procure to Pay (6) Record to Report (7) Hire to Retire
  • Experience with industry standard business architecture framework like TOGAF, BOST (ProAct), Zachmann, Gartner etc. to drive business optimization / maturity / scalability efforts is a plus
  • Expertise in process excellence / optimization disciplines / techniques including Lean / Six Sigma
  • Proven leader with demonstrated expertise in devising and implementing streamlined business processes and strategic transformation, optimization and automation solutions to improve efficiency, automation, and productivity while reducing costs and growing revenue
  • Demonstrated track record of leading within complex organizations requiring strong influence management skills - ability to work cooperatively at all levels in matrix environment
  • Strong facilitation skills and experience in managing senior stakeholder (VP level and up) relationship, partnership and interactions
  • Strong written and verbal communication skills with capability to facilitate strategic business strategy, capability and architecture conversations with all stakeholders
  • Self-starter who thrives in an ever-changing, fast-paced business environment
  • Excellent management, organizational and planning skills
  • 73664BR
14

Director, Service Strategy & Management Resume Examples & Samples

  • Proficiency with recognized industry standards covering IT-enabled service management, IT Governance, and Project/Program Management (ITIL 2011, ISO/IEC 20000, COBIT, PMI/PMBOK/PRINCE2). ITIL Practitioner certification or higher a strong plus
  • Demonstrated experience designing and implementing IT business processes and solutions. Experience operating within a service provider model (commercial or internal) a strong plus
  • Demonstrated ability to implement process model and workflow change within an IT environment. Past experience with Organizational Change Management (OCM) methodologies, Lean, and/or Six Sigma applied to IT environments a plus
  • Excellent interpersonal and communication skills. Must have ability to: a) effectively interact with executive and senior management to assess technology requirements and communicate services strategies and change initiatives; b) effectively lead matrix projects with global implications; c) create artifact templates and frameworks for service models and roadmaps; d) work effectively as a team leader and team member
  • Familiarity with two or more major technical domains within enterprise IT Infrastructure & Operations: Servers, Storage, Data Centers, Devices, Mobility, Cloud, Networks, Security
  • Familiarity with EA processes, tools and repositories a plus
  • Previous Infrastructure & Operations (I&O) management experience including at least 8 plus years practitioner experience combined across IT Operations Management and IT Service Management, 3 plus years as an ITOM/ITSM leader in a Global 1000 IT organization
  • Formal training or equivalent practical experience in Operations Management, Change Management and Management Accounting a significant plus
  • High preference will be given to experience in Pharma
  • Consulting background with one of the top tier IT/business management consulting firms is a strong plus
  • BS in Electrical Engineering, MIS, Computer Science or related study required, MBA is a plus
15

Senior Project Manager PL Strategy & Management Resume Examples & Samples

  • Lead and manage to successfully deliver the assigned logistics aspects of local, regional and global x-functional logistics projects, ideally through applying PMI methodology
  • Design, Develop, Implement and Execute innovative supply chain solutions and support implementation of groundbreaking logistics services on 3PL WHS and 3PL Transport solutions securing that processes /services / systems are in sync
  • Ensure definition and understanding of project scope/ business requirement document to be able to design detailed, pioneering logistics solutions and embed them into the respective project plan from a time, cost and resource perspective
  • Conduct ongoing market research/benchmark on 3PL provider capabilities, strength and weaknesses – maintain a concise way of communicating the findings
  • Manage the execution and completion of the defined project through effective utilization of available resources and a rigorous risk management process
  • Think globally and x-functionally in order to identify project dependencies and their impact, raise dependency issues with the project -/work stream leads and co-create solutions
  • Monitor the project variables (cost, effort, scope, etc.) against the project plan in order to implement corrective or preventative actions to reach milestones and overall timelines
  • Secure that processes and service levels are proper defined and documented and Develop and Implement measures to ensure the quality of the implemented logistics solutions and that pre-defined KPIs are met
  • Manage and align the logistics change management process for respective projects and ensure changes are smoothly and successfully implemented to achieve lasting benefits
  • Finalize all activities across the projects/programs to formally close and hand over the project, ensuring project documents are approved, completed, maintained, and stored appropriately
  • As conflicts and escalations arise within projects, identify solutions and propose these to project team members and support their resolution in a timely and appropriate manner
  • Use appropriate and effective communication methods to Senior Management and project stakeholders throughout the project life cycle, in order to successfully deliver and embed the project within the organization
  • Establish project controlling as an independent element within the project to verify and control the allocated project costs stay in budget
  • Provide Business Case support for new/innovative logistics solutions
  • Pro-active mind-set, ability to think end-to-end
  • Strong experience in / ability to manage (multiple) highly complex global logistics projects simultaneously
  • Good knowledge of the international in-/outbound logistics market (Ocean Freight, Air Freight, Express Parcel, Trucking, Rail Freight)
  • Profound know how of transport processes, services and supporting systems
  • Baseline knowhow on Intralogistics solutions (WHS) and 3 PL contract logistics mgt
  • Ability to be self-directed while working under tight deadlines
  • Ability to identify problems, collect data, establish facts and draw valid conclusions
  • Ability to work in a fast-paced environment with different international cultures
  • Business- and solution-oriented, global mind-set
  • Strong analytical skills and database knowledge required – methodical as well as tool based (MS Excel, SQL, databases)
  • Possess team attitude with highly developed, customer-focused service delivery skills and good cultural awareness
  • Able to embrace innovation and challenge the status quo
  • Strong MS-Office skills (Word, Excel, PowerPoint)
  • Good communication skills in spoken and written English
  • Four-year college or university degree with focus on SCM, Engineering, Business Administration, IT and/or related areas, or equivalent combination of education and experience
  • Minimum of 4-6 years of progressive work experience in supply chain management, contract logistics, SCM IT projects and/ or related procurement activities – ideally PMI or LSS Green Belt certified
  • Experienced in working in an multicultural working environment within a mid- to large international company
16

IT Director, Data Strategy & Management Resume Examples & Samples

  • A minimum of a Bachelor’s degree is required; Degree in the field of computer science or business administration is preferred. A Master’s degree in computer science or business administration and/or Master of Business administration with technology as a core component is also preferred
  • A minimum of ten (10) years of relevant experience managing AND/OR directing IT projects is required
  • Experience in the Healthcare industry with strong commercial business acumen is required
  • Experience with Commercial Operations business processes is required
  • Knowledge of Strategic Customer group, Global Business Intelligence, Marketing, CRM, Global Education Services, RIM , PLM is preferred
  • Experience with Medical Devices datasets (ERP, SFE, Sales Compensation, Product life cycle management, Synergy, 3rd party data etc) is required
  • Deep Knowledge of Data Governance, Data Integration, Data Quality, Master Data and Metadata management capabilities is required
  • Experience as both a team member and coach in the agile product owner/scrum master roles is required
  • An understanding of business and ability to relate priorities to associated technology investments, experience effectively collaborating and managing global stakeholders is required
  • Knowledge of trends (e.g., big data, cloud computing) and expertise driving adoption to improve IT, knowledge of technical engineering best practices, experience with running and teaching agile, and domain expertise are all required
  • Deep knowledge of AWS big data eco system (S3, Redshift, EMR etc.) is required
  • The ability to synthesize leadership and stakeholder inputs into product decisions for team and the ability to pick up technical and business concepts quickly and proactively create and communicate deep industry and business insights are required
  • Deep knowledge of technologies, their application, sustainability, scalability relative to Data management is required
  • Excellent understanding of product planning and execution, knowledge of healthcare, business theory, processes, management, and budgeting and business office operations is required
  • Lean requirements gathering and story mapping experience is preferred
  • Up to 10% domestic and international travel may be required.IT Management
17

Senior Analyst Data Strategy & Management Resume Examples & Samples

  • Provides support to the organization in regards to the processing and validation of various data sources utilized by field and home office personnel
  • They are responsible for the overall maintenance and quality assurance of the company’s data warehouse, which includes; customer profile information, product performance metrics, quality control checks, and related information used in incentive payouts, targeting, segmentation, and field reporting
  • Responsible to initiate ad-hoc analysis to verify the accuracy of sales results when necessary
  • Delivers timely field sales reports through effective partnerships with the field to define field reporting requirements; partners with IT to develop new reports
  • Provides sales data and any relative insights to internal partners
  • Presents data and system overview to field sales and in-house partners as needed
  • Partners closely with Information Technology and various vendors to ensure flawless implementation and execution of various business rules, processing procedures, and validation processes
  • Communicates with sales management and in-house partners regarding various data processing and validation initiatives
  • Seeks to increase awareness and utilization of data, products, and services through education. Investigates and resolves data questions/inquiries from the field and internal partners
  • Creates solutions to data issues in a timely manner
  • Leads execution of the needed weekly QC checks for accurate and timely processing of data warehouse updates
  • Validates information; conforms to specifications and within defined thresholds
  • Provides customer service to field sales
  • Leads teams through redeployments and the changes that accompany redeployments
  • A minimum of 3 years of overall business experience is required
  • Familiarity with syndicated data sources, such as IMS, and with the pharmaceutical sales process is preferred
  • Competent in MS Excel, PowerPoint is required
  • Familiarity with Data Access Tools is preferred
  • Knowledge of data training methodologies preferred
  • Candidates must have the ability to manage multiple priorities successfully and work independently while demonstrating initiative and strong analytical savvy
  • Individual must work well in a dynamic environment and be able to recommend and implement process improvements and handle multiple projects simultaneously
  • Excellent communication skills and demonstrated leadership experience is required
  • This position is located in Horsham PA with approximately 10% travel.Sales Administration
18

Strategy & Management Information Analyst Resume Examples & Samples

  • Advise key stakeholders on appropriate corporate strategy, execution of that strategy and tactics based on your analysis of the market and internal corporate data
  • By analysing market and internal data be able to create a revenue maximising segment strategy and direction and how to execute
  • Prepare documents with concrete and concise analysis and communicate this analysis with the Asia Pacific HQ
  • Prepare documents for the internal meetings by collecting and supporting story-line building
  • Other ad hoc task to support the company's growth
  • Near/Native Japanese and fluent English skills needed to hold meetings and discussions
  • Minimum 1 year of experience in a business position where you faced stakeholders and communicated cross-functions
  • Good communication and basic business skills in a varied environment
  • Experience in management consulting, corporate planning or business person in a large company
  • Experience working in IT manufacturer
  • Interest and/or knowledge of computer servers and smartphones. Be a bit Tech-savvy
19

Analyst, Contract Strategy & Management Resume Examples & Samples

  • Data analytics and report generation
  • Assist in resolution of contracting issues
  • Partner with Senior Analysts and Contract Managers to provide contract administration support as required
  • Lead and/or co-lead key departmental projects by developing and utilizing in-depth knowledge of business processes and systems inclusive of ICS, Excel, as well as project management skills
  • Regularly communicate in all directions to keep associates, peers and management informed of project status, process changes and opportunities
  • Proactively identify opportunities to drive and implement improvement processes or policies that will positively impact internal efficiencies or the customer experience
  • Ensure that all pertinent activities are logged in departmental tracking tool in a consistent and accurate manner
  • Minimum of a Bachelor’s degree (preferably in a Business area) is required
  • Minimum of two (2) years’ business related experience is required, with a minimum of two (2) or more years’ experience in contracting and/or healthcare preferred
  • Strong proficiency with Microsoft Office is required, including Excel (vLookups, pivot tables) and Access (analyzing complex data)
  • System knowledge of Tableau, ICS, and/or Model N are preferred
  • Excellent analytical, critical thinking, and problem solving skills, as well as organizational and prioritization skills
  • Must be detail oriented while still being able to provide strategic thinking and perspectives
  • Must be customer-focused, with the ability to establish mutually beneficial objectives, clarify roles and accountabilities with business partners
  • Must possess the ability to articulate business situations clearly and accurately, address and resolve issues and conflicts by communicating difficult information tactfully and diplomatically
  • Must be able to work and succeed in a team oriented environment
  • Assume personal ownership and accountability for business results and solutions
  • This position requires working in Piscataway, NJContract Administration
20

Director, Channel Strategy & Management Resume Examples & Samples

  • Solid experience in sales, marketing and/or technology industries
  • Extensive experience in working with vendors and partners to build and lead effective sales teams
  • Solid understanding of the details and mechanics of the merchant business to assess issues, solve challenges and continue to evolve the business
  • Ability to align and motivate team members to deliver key results across merchant experience and business growth
  • Strong people leader who can mobilise, prioritise and influence team members and functional teams
  • A results driven self-starter with a proven ability to manage and deliver against multiple priorities in a fast-paced, dynamic environment
21

Technology Strategy & Management Resume Examples & Samples

  • Integral part of the digital transformation team to develop capabilities surrounding cloud, social, mobile, analytics, IoT and more
  • Drive digital strategy and innovation projects for our clients
  • Facilitate workshops and client meetings to develop strategy and roadmaps
  • Manage projects using agile methodology to develop POC and production ready solutions
  • Develop use case, drive insight and develop visualization from both structured and unstructured data elements
  • Manage project team both onsite and remote to drive project deliverables
  • Become an expert in specific digital service offering and participate in webcast and developing white papers / point of views
  • Provide coaching and training to consultants towards digital technologies
  • Assist practice leadership in creating proposals, budgets, and work plans
  • Participate in other business development activities as appropriate
  • Bachelor's degree in Engineering, Computer Science, Information Technology, MIS or related field. A Master’s degree is a plus
  • 2 – 4 years of related work experience in a similar consulting practice or function, ie digital agency, servicing cross-industry clients at a national level
  • Hands-on experience with digital technologies (cloud applications, mobile, social media)
  • Strong data analytics background with experience is developing use case, deep understanding of managing data and generating insights thru visualization
  • PMP or Agile scrum master a plus
22

Cyber Risk Strategy Management Senior Manager Resume Examples & Samples

  • Support the development of new offerings, develop opportunities and manage complex Cyber Risk projects in a people-oriented and mentoring culture
  • Familiarity with Cyber Risk standards and models is preferred
  • Ability to consider updated thinking to solve traditional security challenges is important
  • Experience with utilizing and managing offshore teams is preferred
  • Assist practice leadership in creating proposals, budgets, and workplans. Participate in other business development activities as appropriate
  • 10+ years of related work experience in a similar consulting practice or function, servicing cross-industry clients at a national level
  • Solid proficiency in Microsoft Office Suite, Microsoft Word and Microsoft Power Point
  • Must have excellent oral and written communication skills
  • Ability to be a high-impact player on multiple engagements
23

Technology Strategy & Management Resume Examples & Samples

  • Integral part of the digital transformation team to develop capabilities surrounding cloud, transformation, digital process, innovation, social, mobile, analytics, IoT and more
  • Be solution oriented with ability to have a vision on how to digitize an enterprise and communication this to our clients
  • 5 – 10 years of related work experience in a similar consulting practice or function, ie digital agency, servicing cross-industry clients at a national level
24

Cyber Risk Strategy Management Senior Associate Resume Examples & Samples

  • Assist with the development of sales opportunities
  • Assist leadership with maintaining productive relationships with client management
  • Assist with the development of training, recruiting, and staffing programs, and/or other practice-wide needs
  • Ability to work with different delivery teams to support Strategy capabilities as part of larger projects is required
  • Experience with utilizing offshore teams is a plus
  • Work closely with Grant Thornton leadership to promptly identify and resolve client problems or issues
  • 2+ years of related work experience in a similar consulting practice or function, servicing cross-industry clients at a national level
  • Bachelor's degree in Computer Science, Information Systems, or related field preferred; Equivalent combination of education and demonstrated experience will be considered
  • Must have, or be willing and able to obtain, one or more of the following certifications: CISSP
  • Two plus years of hands-on experience assisting clients address Cyber Risk challenges
  • Demonstrated working knowledge of various standards and guidelines that are applicable to security practices such as ISO, NIST, COBIT and others
  • Ability to manage multiple engagements and competing priorities in a rapidly growing, fast-paced, interactive, results-based team environment
  • Experience working with client’s to define their vision, strategy and business objectives
  • Ability to integrate regulatory requirements into frameworks, methodologies and other Strategy related capabilities
25

Cyber Risk Strategy Management Director Resume Examples & Samples

  • Manage the delivery of Cyber Risk Strategy based solutions
  • Manage project metrics such as financials, utilization and budget expectations
  • Develop/maintain productive relationships with client management
  • Develop long-term relationships and networks
  • Generate new business opportunities, operate in a matrix environment, and work in a cross-functional team to drive $1-3 million in sales and manage projects and teams that contribute $500K to $2 million in revenue
  • Ability to communicate difficult subject matter in a clear and concise fashion is important
  • Promote and implement procedures for use of specific technologies and protocols in the delivery of Strategy related solutions
  • Five plus years of hands-on experience assisting clients address Cyber Risk challenges
  • Ability to understand regulatory impacts to client strategies
  • Ability to travel on short notice and work additional hours as necessary
26

Chargeback Analyst Contract Strategy & Management Resume Examples & Samples

  • Management of Wholesaler/Distributor Chargeback Payments through the ICS & SAP system
  • Demonstrate detailed understanding of the department and a broad knowledge of other areas of the business
  • Reconcile incoming Chargebacks submissions based on frequency of distributor submission schedule (Daily, Weekly, Monthly) and process resubmissions
  • Research, troubleshoot and solve problems of broad complexity
  • Communicate with Channel Partners, Operating Companies, Distributors, and other areas within CSM via e-mail, conference calls, and visits to address and eliminate various drivers of dirty lines
  • Identify and implement process improvements and cost reduction
  • Assist Department members in communications with Distributors, and eliminate various drivers to dirty lines
  • Timely reconciliation of SAP and research unidentified deductions taken by Distributors to determine validity
  • Maintain monthly metrics on distributor accounts
  • Develop, create, run reports and perform trend analysis
  • Perform monthly audits and validate outgoing Op Co reports and internal data requests to ensure accuracy
  • Ability to make decisions while understanding the impact of actions, processes and problems across the department
  • Provide leadership to other team members and transfer knowledge across departments, Operating Companies, etc
  • Minimum of a BS/BA degree is required
  • A Bachelor’s degree majoring in Finance is preferred
  • Minimum of two (2) years of business experience is required
  • Minimum of two (2) years of experience in contracting, chargeback, and/or healthcare is preferred
  • Leadership, analytical and organization skills are required
  • Ability to manage multiple priorities successfully and work independently is required
  • Excellent verbal and written communication skills and demonstrated project leadership experience is preferred
  • Strong overall knowledge of Microsoft Office Suite is required
  • Advanced proficiency with MS Excel (specifically vLookups and pivot tables) is required; Excel macros is preferred
  • Knowledge of ICS/Model N and SAP preferred
  • Position is located in Piscataway, NJ and may require up to 5% domestic travel.Contract Administration
27

Senior IS Manager Data Strategy & Management Resume Examples & Samples

  • Develop the overall strategic direction, vision and standards around Data Management and Governance business services
  • Partner with business and functional teams to define and manage business needs, technology platform and service portfolio delivery
  • Partner with business clients to manage “Build” and “Run” service portfolio, service level agreements, provide service KPIs and ensure ongoing application stability
  • Direct the IS team and vendors in the delivery of data management services and solutions that align with the regional multi-channel capabilities
  • Manage data governance processes focusing on the quality, consistency, usability, and availability of Customer, Product and Multi-channel information to the business and downstream systems
  • Create appropriate standards, processes and tools to promote and facilitate a consistent approach for the acquisition of data sources focusing on the integrity and security of all data sources
  • Keep track of industry and technology trends, connect and foster external networking opportunities to deliver valuable insight from other similar professionals in our industry
  • Effectively manage relationships with business clients, enterprise IS service partners, and vendors
  • Master's degree with 6 years of Information Systems experience OR Bachelor’s degree with 8 years of Information Systems experience
  • Knowledge of the Master Data Management (MDM), Reporting and Multi-channel domain and business functions – processes, tools, standards, artifacts and systems
  • Good understanding of data modeling and data warehousing concepts, familiarity of analytics and visualization tools (e.g. Tableau)
  • Experience working in the commercial area in Pharmaceutical/Biotechnology/Biomedical devices/Healthcare Industries are preferred
  • Skilled in organizing, developing and documenting system requirements and act as liaison between the business and technical team
  • Proven record to work in a highly matrixed, dynamic and challenging business environment with little supervision
  • Experience implementing Big Data and Cloud based solutions
  • Experience with all phases of SDLC (Software Development Life Cycle) and use of agile methodology
  • Ability to master, with minimal support, new IS technologies and processes
  • Ability to quickly establish relationships and trust with critical stakeholders
  • Strong organizational and work planning skills
  • Strong interpersonal skills as well as excellent verbal, written communication & presentation skills
28

Senior Lead Logistics Strategy Management Resume Examples & Samples

  • Represent interests of key business stakeholders in the Power Generation Services, Power & Gas (PS PG) business unit globally in the area of digital logistics
  • Champion and execute business-critical supply chain initiatives within the Digitalization portfolio
  • Work closely with other digital strategy leads to develop digital strategy across the business unit that integrates logistics with customer interactions, field service, parts warehouses and repair facilities
  • Account for and manage the organizational change required to effectively implement the digital strategy
  • Working experience in an Engineering, Manufacturing, Purchasing or Logistics discipline
  • 10+ years of IT project and program management experience supporting supply chain, inventory control, transportation and tracking in projects with international scope
  • SAP development and integration experience
  • Excellent communicator
  • Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States
  • Bachelors Degree
  • BS or MS degree in Industrial Engineering
  • Familiarity with bar code and RFID stock-keeping systems, and GPS crate/pallet tracking
  • LI-SRH
29

Technology Strategy & Management Resume Examples & Samples

  • Bachelor's degree in Information Technology, Computer Science preferred or Accounting, Finance or related field
  • 6 - 10 years of related work experience in a similar consulting practice or function servicing cross-industry clients at a national level
  • Experience with Merger integration, IT Strategy, IT Integration, IT Architecture, Enterprise Architecture
  • PMP certification or in pursuit preferred
  • Experience in an Agile environment
  • Prior relevant consulting experience required preferred
30

Technology Strategy & Management Resume Examples & Samples

  • Assist practice leadership in creating proposals, budgets, and work plans. Participate in other business development activities as appropriate
  • 2-6 years of related work experience in a similar consulting practice or function, servicing cross-industry clients at a national level
  • PMP certification, in pursuit or interest in pursuing preferred
31

Strategy Management Support Resume Examples & Samples

  • 1+ years of specific experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines
  • Intermediate or advanced level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint)
  • 1+ years MS Project, Access, Word, Excel, Adobe Photoshop, PowerPoint, SharePoint, and Visio
32

Domain Name System Strategy & Management Lead Resume Examples & Samples

  • Develop and execute strategies that mitigate abuse and help improve the global DNS and app registration and enforcement environments
  • Identify, analyze and engage on DNS and app-related initiatives, and help position Facebook on related issues affecting our companies and users at the international and national levels
  • Articulate Facebook’s DNS and app enforcement, management and infrastructure positions in briefing papers, consultation responses and other materials
  • Advise Facebook teams on DNS and app-related matters to guide development of services and policies
  • Represent Facebook at ICANN and other international and national fora and in meetings with key stakeholders
  • Communicate Facebook’s positions on DNS matters in public presentations
  • Manage escalated enforcement projects to take corrective action, including initiatives to achieve high volume abuse mitigation objectives
  • Coordinate data gathering and research initiatives involving the launch, use and abuse of apps, domains, and other Internet identifiers, to support team’s objectives
  • Support Facebook’s domain name portfolio, domain name and app enforcement efforts, and Facebook’s domain name registration infrastructure. Turn these operational experiences into effective global strategies to improve DNS and Internet infrastructure policies and services
  • 10+ years of relevant domain name experience, including 5+ years of DNS policy experience and 3+ years working with ICANN
  • Experience with domain name registration pipeline, including and understanding of security requirements and protocols
  • Experience directly advising business stakeholders on domain name acquisition, usage and protection, as well as domain name and mobile app enforcement
  • Experience managing and coordinating internal and external staff on projects
  • Experience with DNS business processes, domain name and mobile app operations, Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel)
  • Experience communicating with internal and external stakeholders
  • Experience exercising business judgment and tactical thinking
33

Web Strategy & Management Director Resume Examples & Samples

  • Lead others to plan and deliver content build/collection/distribution plan. Establish target goals, and evaluate results for continuous improvement
  • Provide guidance to evaluate search results and apply tactics to improve appearance (in search) and access of ariba.com content and resources
  • Lead consultations with strategic stakeholders and other team members to understand needs, propose offerings of Digital Marketing service packages, and deliver those offerings to achieve desired results
  • Lead analysis of usage of mobile devices for accessing SAP Ariba digital properties and recommend innovative approaches to make the properties more accessible and desirable via mobile device
  • Guide user experience testing, create improved web designs that enhance perception of visitors to SAP properties and increase online engagement
  • Lead engagement with SAP Ariba digital audiences through online conversations to understand their needs. Lead moderation processes / online interactions to ensure optimal experiences
  • Review and refine business requirements to support platform evaluation. Work with stakeholders, team members and other departments to recommend, plan and deliver tools that support the business and audience needs
  • Analyze, optimize and innovate the digital journey on .com from prospect to customer across multiple product lines, audiences and markets
  • Minimum 7-10 years of marketing experience
  • Proven experience leading global website strategy and global stakeholders
  • Proven ability to manage online reputation and interaction
  • Broad experience with digital marketing
  • Provides direction to peers and/or junior level colleagues
34

Technology Strategy & Management Resume Examples & Samples

  • MBA or relevant post-grad work preferred
  • 6 - 10 years of related work experience in a similar consulting practice or function servicing Healthcare clients at a national level
  • Experience with Healthcare Merger integration, IT Strategy, IT Integration/Interoperability, IT Architecture, Enterprise Architecture, and IT Deployment and Optimization
  • Experience leading teams and strategic initiatives required
  • Experience creating project plans, budgets, and tracking progress required (Microsoft Project and Excel experience required)
  • Software certifications preferred (Epic, Cerner, Infor Lawson, etc)
  • Lean Six Sigma certification or in pursuit preferred
  • Experience in an Agile/Lean environment
  • Prior relevant consulting experience preferred
  • Ability to work additional hours and/or travel as needed, 80-100% expected/required
35

VP, Valuation Strategy & Management Resume Examples & Samples

  • Establishing and monitoring the Vendor Service Level Agreement against contract terms
  • Participate in the development of strategic sourcing strategies and vendor relationship management strategies for the valuation aspects of retail mortgage
  • Facilitate regular communications to ensure key performance indicators are achieved and met
  • Manage relationship with multiple vendors and manage risk, quality and performance by scorecard
  • Manages team of appraisal reviewers to assess appraisal risk
  • Serves as a liaison between field personnel and AMCs on appraisal-related issues
  • Manages team responsible for maintaining appraiser fee panel and processing direct appraisal orders
  • Organizes, leads, and facilitates cross-entity, enterprise-wide redesign initiatives that will encompass an end to end analysis and future state redesign that requires specialized knowledge or skill critical to the redesign effort
  • Develops root cause analysis and business case for proposed technology, staff and structure changes, including cost estimates; full ownership of projects, including timeline and resources
  • Establishes standards for measuring performance against process requirements
  • Aligns projects to management strategy
  • Produces new process improvement techniques and services
  • Develops metrics that provide data for process management indicators for future improvement opportunities
  • Drives business awareness of quality/process methodology
  • 10+ years business operations, Vendor management, implementation, Technology platform integration or strategic planning
  • Extensive mortgage background, including appraisal review experience
  • Experience with appraisal process preferred, but not required
  • Demonstrated experience with strategic initiative design and implementation, as well as technology platform integration
  • Previous management experience, ideally in a Vendor Management environment
  • Proven experience managing Vendor relationships
  • Excellent working knowledge of federal state laws impacting Appraisal Vendors- RESPA and OCC
  • Thorough understanding of vendor management concepts and implementation techniques, including vendor performance monitoring
  • Strong interpersonal skills, including teamwork, collaboration and facilitation
  • Proven success negotiating and influencing across multiple levels
  • Expert analytical, organizational and prioritization skills
  • Ability to handle diverse, complex assignments concurrently
36

Strategy Management Analyst Resume Examples & Samples

  • Support Government Leads in the development of the National Intelligence Strategy (NIS) and promote and communicate shared vision, mission, values, and goals
  • Assist Government Leads in preparing the annual IC Strategic Assessment to determine how well the IC is postured for the future global environment and to support national security policies and priorities
  • Provide strategic planning facilitation support to IC elements and components
  • Identify interdependencies across IC strategic plans and efforts and review and assess alignment of IC component strategic plans with the NIS
  • Conduct analysis to help identify issues and trends
37

Domain Name System Strategy & Management Lead Resume Examples & Samples

  • Graduate degree in Technology Policy, Law, or related field
  • Experience in technology industry
  • Experience managing workload with minimal supervision, and experience collaborating with multiple stakeholders
  • Experience working in a multi-cultural, global environment
  • Experience adapting to changing circumstances and dealing with ambiguity
38

VP, Third Party Risk Strategy Management Resume Examples & Samples

  • Third Party Risk Management
  • Product Due Diligence
  • Drive the effective use of risk insight to build a better understanding of risk issues, ensuring we take full advantage of HSBC’s strong market position
  • Co-ordinating the ORMS requirements across Functional and Country teams to meet all global processes and deadlines
  • Ensuring that all ORMS requirements and procedures are adhered to and that strong working relationships are developed and maintained with all other Business Support and functional teams
  • Tracks performance against Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs), portfolio and risk management reports
  • Minimum of seven to 10 years proven and progressive financial services audit, operations and/or compliance management experience or equivalent
  • Bachelor’s degree in business, finance, related field or equivalent experience; Master’s degree preferred
  • Good managerial, interpersonal, communications, analytical, organizational, project management and planning skills
  • Knowledge of assigned businesses, products, operations, systems and organization and understanding of all significant regulatory compliance requirements applicable to the business
  • Proficiency with personal computers and pertinent mainframe systems and software packages
39

Business Analytics Lead-program & Strategy Management Resume Examples & Samples

  • Strategic agility – Links responsibilities with the mission of the organization; focuses on activities that add the most value
  • Achieving Results – Goal-directed, persistent; driven to achieve objectives
  • Communication – Listens well; expresses ideas fluently and logically; is open to input
40

Director, Service Strategy & Management Resume Examples & Samples

  • The incumbent will be the leader in chartering Celgene’s ongoing strategic and operating model for I&O services
  • Produces, implements, communicates and maintains GPT’s services strategy in support of GPT leaders and other Celgene IT leaders
  • Produces, implements, communicates and maintains the consolidated portfolio of GPT’s services in order to align with IT Planning, IT Finance and other Celgene portfolio-view functions
  • Identifies and supports implementation of improvements to GPT service management processes and GPT’s services across the service lifecycle. Continually measures the performance of GPT along best practice KPIs and designs improvements to processes, services and strategy in order to increase efficiency, effectiveness, and cost effectiveness
  • Working in conjunction with Service Owners and ISMs, ensures that customer demand for services is balanced against actual service capacity and availability on both a service-by-service basis and more broadly across GPT’s portfolio
41

Technology Strategy & Management Resume Examples & Samples

  • Deliver project work around Internet of Things (IoT) assessments and implementations
  • Build business case for IoT implementation, align with existing business strategy and develop ROI-generating use case opportunities
  • Define organizational capabilities required to integrate connected solutions into the operating model
  • Understand IT architecture and the IoT technology stack to develop technology enablement roadmaps and IoT proofs of concept, and to scale and operationalize IoT technology into the existing technology and business environment
  • Integral part of the digital transformation team to develop capabilities surrounding process automation, cloud strategy, application rationalization, design thinking, and more
  • Drive digital strategy and innovation projects for our clients – in digital domains including Cloud Strategy, Process Automation, Enterprise & Social Content Analytics Insights, Design Thinking, Application Strategy/Application Rationalization
  • Share IoT expertise with the firm and with clients by participating in podcasts and social media, and by developing white papers and web content
  • Hands-on experience with Internet of Things technologies
  • Strong data analytics background with experience in developing use case, deep understanding of managing data and generating insights thru visualization
42

Quality Strategy Management Controller Resume Examples & Samples

  • Window to key stakeholders within Sales and Marketing, Market Intelligence and the European Markets to define ‘customer quality experience’ requirements and provide effective data sharing to drive quality improvement activities
  • To provide detailed analysis / investigation / reporting of key Customer Experience quality data & field concerns
  • Benchmarking & trend analysis to understand and support target setting and strategic planning
  • Management of regular (monthly) reporting to key quality meetings
  • Experience in coordination of complex inter-functional tasks
  • Proven ability to recommend changes to drive business objectives
  • Ability to interrogate data, processes and systems to improve efficiency and quality
  • Self-motivated with strong written & verbal communication skills
  • Able to work cross functionally at all levels and respond quickly to changing demands backed up with a willingness to learn & voice own opinion
  • Highly competent with MS Office - Excel, Word, PowerPoint for daily management, data analysis, presentation and solution development
  • Ability to organise and prioritise effectively ensuring targets and deadlines are met
  • A good team player who questions the norm and strives to provide solutions
  • Previous experience in an automotive OEM within S&M, project management or customer focused environment an advantage