Service Sales Resume Samples

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L Gaylord

Lorna

Gaylord

97493 Nader Crossing

Dallas

+1 (555) 659 5836

97493 Nader Crossing

Dallas

Phone

p +1 (555) 659 5836

Experience Experience

Dallas, TX

Service Sales Manager

Dallas, TX

Hoppe, Dibbert and Wunsch

Dallas, TX

Service Sales Manager

Lead, motivate, coach and develop the regional sales team to achieve their set targets, embedding a culture of performance management
Meet sales targets, develop sales plans, develop new and existing key accounts and commercial objectives and execute the plans
Support all aspects of the services business development process from initial contact, proposal development, contract negotiation and follow-up
Assist in planning and developing a strategy for selling service, upgrades and modernizations for all GT, ST and generator business units
Work with sales and commercial teams to develop & build value argumentation
Provides inputs to Region Service Marketing Manager to increase strategies efficiency
Communicate with Management to develop and understand service, sales and marketing strategies for the Americas

Philadelphia, PA

Service Sales Specialist

Philadelphia, PA

VonRueden, Little and Monahan

Philadelphia, PA

Service Sales Specialist

Make sales calls to identified MVS targets to identify and create opportunities utilizing the Sales process by establishing credibility
Manage administrative procedures in sales processes, and support collection and project management activities
Ensure to collaborate with the Service Sales Manager and Service Manager to implement Service sales strategy
Oversee and manage fiscal performances of business strategies, i.e. budget expenditure, revenue, cost control
Prepares customer contacts, builds and maintains a customer focused network in order to develop both customer and industry sector expertise systematically
Serve and develop new customers account and existing client account management for long term business
Create territory/account plans including opportunity development, competitive strategies and targets

present

San Francisco, CA

Service Sales Executive

San Francisco, CA

Hintz-Daugherty

present

San Francisco, CA

Service Sales Executive

present

Proposal creation -- Create estimates, negotiate rates, develops statements of work and work through pre--sales T&Cs with customers
Develop financial justifications, prepare proposals, make presentations and perform necessary follow-up for successful closing of the sale
Proactively develops and creates customer relationships in his/her area of responsibility
Develop financial justifications, proposals, presentations, and perform necessary follow-up for successful closing of the sale
History of territory management and strategic thinking
Works in tight cooperation with the existing sales organization utilizing all synergies between the refrigeration and the HVAC segments
Interested in self and team development as well as adding maximum value in a complex, exciting, and "no excuses" sales environment

Education Education

Bachelor’s Degree in Self

West Virginia University

Bachelor’s Degree in Self

Skills Skills

Ability to meet & exceed challenging revenue & profitability growth targets
Business acumen to ensure sustainable revenue & profitability growth
Ability to build customer relationships – all individuals within the sales/project management process: strong interpersonal & communications skills
Ability to work effectively in team environment; collaboration with peers and colleagues; as well as being capable to effectively work independently
Analytical ability and business acumen to analyze & prioritize opportunities
Good English skills in reading and writing
Computer proficiency in MS Office Software including Word, Excel and PowerPoint
Ability to build customer relationships: Outstanding interpersonal & communications skills
Willingness to prospect and identify new business opportunities
Customer focus: Ability to understand customer business, identify solutions & communicate value for customer by proposing and persuading to buy and assist with project management

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International Platform Service & Sales Manager Resume Examples & Samples

Managing, coordinating and assisting with asset movements in and out of PWM Australia
Organising and providing training to Financial Advisors on PWM products / platform
Managing revenue reporting distribution to the various Sales teams
Project manage new product approvals onto the PWM Platform
Work with Financial Advisors to drive sales on the PWM Platform
Strong experience with international stock transfers
Outstanding attention to detail
Track record of managing internal and external relationships
Expertise with using financial market systems such as IRESS, IOS Order system, Bloomberg and Reuters
A deep understanding of financial services and wealth management is highly desirable

Service & Sales Specialist Resume Examples & Samples

Changing performance parameters (e.g. Scorecard changes)
Understanding updates on procedural changes and compliance
Achieving customer excellence in every contact
Work is moderately complex and specialized in nature and involves mostly straightforward challenges
At least 2 years of experience in banking or related industry in a customer service / client facing role
Investment Funds in Canada Course; or Canadian Investment Funds Course; or Canadian Securities Course; and
Mutual Fund Skills Builders Course
Completion of basic HSBC Premier training
Advanced communication and customer service skills
Knowledge of HSBC’s products and services
Knowledge of HSBC’s policies, practices, and procedures within own area
MUST understand & speak one of the second languages listed: French, Cantonese &/or Mandarin fluently

Service & Sales Specialist Resume Examples & Samples

Supervisor Level 2
Clearing Limit: 2,000,000
Note: Cheq/withdrawls and Deposits limits subject to Letter of Authority and will not exceed those listed here
Understands/speaksFrench is an asset

Service & Sales Senior Supervisor Resume Examples & Samples

Direct line management experience in a call center or production environment preferred
Bachelors Degree preferred or equivalent experience required
Familiarity and understanding of financial industry preferred Management Skills
Proven ability to make sound business decisions
Strong performance management abilities
Solid leadership skills and ability to direct and motivate staff with integrity and ethics
Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Experience in creating and implementing processes that result in improved business performance
Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view
Superior execution skills with a focus on clear, realistic action steps and timelines Technical Skills
Solid PC skills (Microsoft Office)

Service Sales Manager, Shanghai Resume Examples & Samples

Build and maintain confidence of colleagues and customers
Be able to conduct small to medium engagements with customers independently
Maintain and develop the knowledge of the entire VMware product line
Conduct pre-packaged VMware consulting solutions in a timely and effective manner
Assist in the development of standard reusable VMware productized consulting service offerings, including definition of tasks, deliverables and standard estimates
Help to document best practices in developing and deploying VMware solutions, and feed them into our knowledge base for reuse by customers and partners
Provide regular update/report to the team

Service Sales Executive Resume Examples & Samples

Demonstrate business, technical, or functional knowledge at the mastery level, as well as administration or operations knowledge
Demonstrate knowledge of at least one solution type (desktop, client/server, data center, big data, security, cloud, application, etc.)
Ability to cope with very high peak workloads, short deadlines and significant pressure

Manager, Service Sales Virtual Resume Examples & Samples

Lead predominantly a virtual team of software annuity sellers including third party resources
Establish operational requirements and standard practices to “intake” new offers into the Global Software Sales Center including working with recent software acquisitions
In concert with Global Software Annuities Operations, Identify the data requirements, processes, and personnel needed to drive the business
Ensure existing sales “best practices” are maintained and leveraged to other offers
Work closely with the Software Annuities managers globally to identify where common customer opportunities exist in order to “Renew the Customer”
Incubate the offers, people, process and best practices until such time the offer is ready to be integrated into the main stream business
Maintain the integrity of the software team, offer and pipeline while working towards a run the business transition
Once the offer has achieved sufficient momentum in the market place integrate the offer into the mainstream “Renew the Customer” annuities sales motion
Own the annuities software GTM for the offers including partner plays, marketing demand generation & utilization of automation to improve productivity & reach of the volume business
Oversee and direct all training activities for support of new offers, existing offers, and new and existing employees or vender sellers
Working closely with the Director of Software Annuities, participate and provide input in strategy and Global planning sessions
Plan, propose and participate in annual budget, staff and business plan process to build team and achieve financial goals
Develop and implement ways to continually improve the software annuities’ sales motions to enable a high performing sales team
Guide sales teams to develop an increased knowledge of the customers’ business needs culminating in growth of Software Annuities’ bookings
Manage deal life cycles in collaboration with product, services & software constituents
Define and guide execution of operational requirements to support software annuities sales
Collaborate and tightly interlock with the Global Software Annuities Operations
Responsible globally for week, month, and quarterly forecast of manage offers with expectation of accuracy within 90%-120%
Meet and exceed bookings targets on a weekly, monthly, quarterly and annual basis
Meet operation expense targets to meet the company financial goals
Develop and implement ways to continually improve the Global Sales Center to enable a high performing, flexible, and scalable sales team
Manage staff by providing performance feedback and guidance in addition to annual salary and career advancement review

Solutions Specialist, Service Sales Resume Examples & Samples

Understand and articulate Cisco Services portfolio in details, take leading role in service workshops for customers, partners and prospects
Responsible for customer demand generation, opportunity identification and qualification, developing opportunity to customized contract and get customer agreement
Understand and identify market trends, and develop localized solution/service offerings to meet market demand and achieve business hyper growth
Collaborate and teamwork with cross function teams to optimize resources and maximize business results
Be viewed as thought leadership in service business transformation and able to achieve solid result in business and technologies
1st tier university degree, or master degree, in computer /communication /engineering related
Solid technical skills as network related architect or engineer. CCIE certification required, PMP/ITIL certifications highly preferred. Domain knowledge in Unix/middleware/database/virtualization/security preferred
Able to work independently, good team player. Willing to travel
LI-APJ-LL1

Service Sales Consultant Resume Examples & Samples

Increase sales of Data Center Service solutions to customers, including ROI and value proposition
Develop and manage territory sales strategy to meet or exceed bookings targets in partnership with the CSE or CSM
Provide feedback as to ongoing market requirement evolution; for early recognition of changing business climate and customer needs and to provide feedback for continuous improvement or refinement of Cisco Service offerings
10+ years of experience in aligning technology solutions to specific customer business needs
Specific experience in sales/execution of complex consulting and systems integration projects and/or outsourcing and managed services programs within the data center industry required. Consultative selling background project management experience a plus
Experience structuring professional services opportunities to meet customer requirements
Must be detail-oriented with the ability to multi-task and prioritize multiple and competing responsibilities in a highly-matrixed environment

Service Sales Director Resume Examples & Samples

Define and articulate a data center business relevant services strategy and solution for each customer opportunity; partnering with the relevant Product Sales Specialist (PSS) teams to incorporate the solution into the customer Account Plan and successfully executing on the plan
Work cross-functionally to prepare and present data center service deals for customer approval
Related Bachelor’s degree or equivalent experience required
Experience managing services deal process to close the business
Superior influencing and communication skills; written, verbal and listening skills. Demonstrated ability to influence and obtain consensus among peers, partners, and management. Outstanding initiative, demonstrated “take-charge” attitude

Service Sales Consultant Resume Examples & Samples

Advanced Technologies Product Sales Teams and Service Sales: to ensure alignment and consistency in go-to-market strategy presenting ONE CISCO to customers
Services Delivery: provide updates to delivery on Cloud and Data Center lighthouse targets with sufficient detail to allow an assessment of needed skill to ensure proper capacity planning of resources, scoping of customer requirements and deliverables, and inclusion of subject matter experts (technical, delivery) in sales cycle as required
Advanced Technologies Practices Organizations: to ensure thorough understanding of Cloud and Data Center solution and the associated Playbook - provide feedback as to ongoing market requirement evolution
Marketing: to provide feedback between customer requirements and Incubate offering to allow for early recognition of business climate and customer needs and to provide feedback for continuous improvement or refinement of Cisco Service offerings
Provide knowledge transfer to Proposal Team and SOW Team to make solutions scalable and repeatable
Assist in manage iterations of customer expectation through the negotiation process leveraging the proposal team
Build influential relationships with key stakeholders internally and externally
Participate in business plan interlock as needed
Attend and present at external & internal meetings as necessary
Provide knowledge transfer to Mainstream SSC’s for Incubate solutions as they begin to cross the chasm
Customer Focus: Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty
Time & Productivity Management: Applying personal organizational strategies and processes to prioritize and efficiently manage a high volume of work activities
Related degree or equivalent experience with minimum of 5-10 years combined Sales/Management, industry and technology experience. Consultative selling background multi-lingual ability and project management experience a plus

Service Sales Account Manager Resume Examples & Samples

10+ years of experience specifically in software or technology sales
Proven track record of exceeding Quota in the Information Technology marketplace
Significant experience interfacing at the C-Level
A strong understanding of business operations in the enterprise, automotive or manufacturing accounts
Ability to strategically manage long complex sales cycles
Proficiency in building business cases and understanding of business
Ability to partner with key technology associates
Ability to prioritize and manage time according to deliverable opportunities
Ability to present technology overviews per hardware, services and advanced technology solutions to large groups of clients, partner and associates
Established relationships with executives and IT decision-makers throughout automotive, manufacturing or enterprise accounts
Proven ability to present to and interact with C-Level executives (credible, strong presence etc)
Experience or back ground dealing with (or consulting to) the IT department

Service Sales Account Manager Resume Examples & Samples

Work at all stages of the sales life cycle from creating and pursuing leads, understanding customer needs and identifying opportunities, presenting and developing structured support/service solutions to meet those needs, through to deal closure
Partner with the broader Cisco account teams to ensure internal alignment and to maximize service and product revenues and increase customer satisfaction across all named accounts
Drive the services sales process, proactively monitor and manage competitive threats to maximize margins and yet ensure a high bid-win ratio
Create collaborative relationships with the leaders of the delivery organizations and construct win-win-win scenarios (customer, sales and delivery)
Focus on achieving annual and quarterly sales goals; forecasting bookings accurately on a weekly, monthly and quarterly schedule
Experience in selling IT services and solutions to corporate and enterprise customers
Positive, tenacious, high energy, self-starter
Persuasive negotiator with strong commercial nous
University degree educated, excellent communication and presentation skills
Able to combine products and services into a solution that meets the customer’s requirements
Ability to articulate a services-centric value proposition, linking the solution directly to the customer’s business drivers and outcomes
Fluent English is required, Arabic is an advantage
Having industry knowledge of the aviation and/or financial services sectors is an advantage

Service Sales Account Manager Resume Examples & Samples

Developing and executing services sales strategy for assigned customer(s) in region
Driving sales of new services within customers, driving programs, service product launches and best-practices; liaising with management on clients' side
Preparing service responses for Request for Proposals (RFP) and new service bids or proposals
Forecasting and reporting the business, building the pipeline for the future
Close cooperation with product account team(s) and other departments both at internal market and abroad (technical department, marketing department, “vertical teams”)
Cooperation with Cisco Partners
Ensure that customer support cases are being addressed as per the agreed upon Service Level Agreement (SLA) and ensure that all required team are aligned to reach and maintain customer satisfaction
6+ years of professional experience on value-based sales positions in Internet, Communication, Technology (ICT) sector, preferably in modern international environment
Strong experience and understanding of the specificity of the service, consulting, and advisory services sale
Solid experience in direct and indirect selling to the most strategic accounts, preferably Telecoms, large enterprises and government accounts
Very good knowledge of English
Self-starter and strong closer personality with multi-tasking ability
Outstanding communication skills, independency, self-motivation
Experience in Operation & Maintenance (O&M) contracts/projects
Good understanding in the Public Sector similar or procurement process and buying cycle

Solutions Executive, Service Sales Resume Examples & Samples

Provide presales support to the Service Account Managers for Cisco Services (mainly Advanced Services) business in Enterprise market, in East China territory
Play a consultant role in customer facing engagement and understand customers’ industry/business/technical requirements, analyze requirements in customer context and design/propose the solutions based on Cisco Services offerings and capabilities
Play an account partner role for Cisco top-tier enterprise customers and develop long-term service business relationship
Minimum 8 years of working experience in Information Technologies and Services, for enterprise market
Proven track records of leading delivery in consulting/design or integration projects are required
Industry knowledge is preferred, for financial services, manufacturing and retail, automobile and public service, etc
Good customer facing skill and interpersonal communication skill are required. Presales/consultant experience is highly preferred
Self motivated, willing to work under pressure, creative in problem solving
Fluent English in both oral and written. CET-6 or equivalent level

Service Sales Account Manager Data Virtualisation Resume Examples & Samples

The ability to lead segments of the Cloud Managed Services organisation in EMEAR to the next level of revenue growth
Our DV Sales Account Manager must have the vision to position Cisco Data Virtualisation among DAX companies and Cisco EMEAR’s major accounts, working together with their colleagues driving the DV sales process
Articulations of leading data management strategies, with the ability to leverage Cisco Data Virtualisation as a leading-edge and flexible core component, while harnessing the ideas, talents, and energy of the Cisco field sales and virtual service solutions team will define success
The candidate is expected to grow Cisco Data Virtualisation revenue consistently quarter by quarter with accurate forecasting
In this role, the DV Sales Account Manager will have the ability to influence those around him/her to work in powerful and innovative ways. Moreover, this leader will do his/her best to leverage the potential of the UK and EMEAR account teams
Verifiable track record of making and exceeding plan in Enterprise Software/Solution Sales
Proven success selling enterprise application software with a demonstrable record of high growth
Proven sales leader, who successfully established top Executive customer relationships by creating a strong vision together with his/her top clients
A good balance of both strategic and operational sales skills with a focus on rapid execution
A software sales background with experience in data integration, business intelligence and analytics technologies
Outstanding sales skills with the ability to build long term customer relationships by a consultative sales approach
Experienced in working with account teams with entrepreneurial spirit and passion for a fast-paced, dynamic environment. Results oriented with a strong desire to win; will not settle for anything but overachieving sales targets
Strong personal contributor with the desire to roll up his/her sleeves and make it happen
Impeccable integrity and ethical standards with strong interpersonal and communication skills
Bright and perceptive with a balanced strategic and tactical approach to profitably grow the business
Willingness and ability to travel

Service Sales Consultant Resume Examples & Samples

Increase sales of Advanced Services for Cisco Architectures and Solutions through
Develop and manage territory sales strategy to meet or exceed bookings targets in partnership with the CSE or CSM. SSC is a collaborator for the opportunities they are engaged in
Critical Thinking: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking appropriate course of action based on sound analysis and judgment that appropriately consider customer and partner business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences
Sales Pipeline Development: Lead structuring of professional services opportunities to meet customer requirements. Proven background in sales and delivery with a specific focus on consulting, systems integration, managed services and outsourcing . As needed, create and present ROI for customer's investment decision
Create internal value proposition for proposed deal (i.e. internal selling to extended team of business partners, Delivery, Account Teams, Finance, Contracts/Legal, etc...)
Manage AS deal process to close the business
A strong appreciation for enabling deal structures through partners and the channel
Time & Productivity Management: Applying personal organizational strategies and processes to prioritize and efficiently manage a high volume of work activities. Must be detail-oriented with the ability to multi-task and prioritize multiple and competing responsibilities within a matrix organization structure
High Impact Communication: Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others' thoughts and actions
Related BA/BS degree or equivalent experience with minimum of 5-10 years combined Sales/Management, industry and technology experience. Consultative selling background, strategic account planning and project management experience a plus
5+ years of technical sales experience in selling to the Public Sector (US Federal Government and/or State and Local governments) Specific experience in sales/execution of complex consulting and systems integration projects and/or outsourcing and managed services programs a plus
Data Center/Cloud technical sales experience preferred
Experience with Proposal Statement of Work and contract development. General understanding of legal contracts, including Federal Acquisitions Regulation (FAR) and other government procurement regulations preferred

Service Sales Account Manager Resume Examples & Samples

Manages overall Services Sales operations for Enterprise and SP sector accounts
Responsible for a defined Segment and named Partners, into which He/She will sell the full range of Cisco Services solutions
Carry a bookings quota, which should be achieved and exceeded where possible
Build direct relationships with end user organizations. This process will include understanding the customer business initiatives and issues
Manage the sales process, up sell where possible and close the business, whilst understanding the budget, timescales and decision making process
Work closely with and leverage the channel Partners to maximize the revenue opportunities
Responsible for program execution that will drive increased bookings
Build an ongoing bookings pipeline and be able to forecast
Support commercial inside sales team in their service-led approach
Increase service Attach and Renewal rates for the segment and the named Partners
Be the main Sales point of contact for the named Partners
Work with named Partners to increase Service Sales sharing best practices and trainings
Interacts with peers cross-functionally and globally
Minimum 2 to 4 years Sales experience
Experience in South Enterprise sector market
Strong persuasive and personal selling skills

Solutions Executive Service Sales Resume Examples & Samples

In collaboration with the Product Account Teams, develop Services solution and drive to closure on advanced services opportunities, including forward thinking ideas for services that may not exist yet for the territory
Develop strategy for selected accounts, analyze customer business needs, translate into services solutions requirements, increase advanced services pipeline and independently drive to closure with Territory Services Manager (TSM)
Provide presales support to the TSM OR develop and close opportunities directly with solutions developed from the understanding of customer situation, priorities and business impact through solution selling approach
Work with customers and partners to capture requirements for project based solution roll-outs and translate these requirements into a Statement of Work (SOW) outlining roles and responsibilities of the parties as well as project based deliverables
Understand and articulate Cisco’s solution architectures and services. Perform in-depth service portfolio and value presentations for customers, partners and prospects in Services-led engagement
Drive knowledge management on best practices (knowledge on how to sell and approach complex solutions) on given topics for internal and external use
Continually gather service requirements and submit findings to Cisco Services Marketing and LOBs to drive product and service portfolio development
Run Forecast for the Account / Territory level of Advance Services and deliver the forecast within accuracy guideline (in period of week/month/quarter/year) together with TSM
Support the whole quote to order process compiling Cisco ordering process
High energy, self-starter with progressive track record required
Ensure continuous upgrade of subject matter expertise and actively participate as a specialist on assigned Virtual Team(s) and/or Solution Team(s)
Good interpersonal & communication skill at both operations and executive level. Ability to influence without owning processes or organizations directly
Analytical mind, able to convince key stake holders on your solution with sensible justification developed from the customer business understanding
Typically requires BS degree or equivalent, in Business, IT, or related discipline. MBA is a plus
8+ years in Service Provider Technical Sales/Pre-sales related position with which extensive (5+ years) technical operation/key account management experience
Expert in consultative/solution selling and professional services
Combination of broad experience in SP technology, Emerging Technologies (Collaboration Cloud) or consulting
Demonstrated ability to succeed in a matrix environment Knowledge of IP networking an asset. Solid knowledge of IT operations experience is a plus (ITIL, eTOM)

Director, Service Sales Resume Examples & Samples

Previous Service Sales Management experience in OEM environment with revenue responsibility in excess of $100M in annual revenue
Strong consultative selling skills at the Business and IT Units
Applies industry domain, technology and IT operations best practice knowledge as part of consultative selling in strategic or several large, complex opportunities
Strong learning aptitude, abilities to learn new technology solutions, service offerings and managed services concepts
Determination and ambition to win and challenge status quo based on market leading and disruptive solutions/services
Develops accounts plans to win new customers and increase wallet share in existing accounts
Key focus and commitment to winning large multi-year deals largely from Fortune 1000 clients in cross industry disciplines

Costco Service & Sales Group Manager Resume Examples & Samples

Relationship Development With Costco Regional Store VPs
Oversight & Management of Citi Regional Field Sales Managers
New Account Acquisition Targets & Business Performance
In Warehouse Escalations

SEA Regional Service Sales Renewals Specialist Resume Examples & Samples

Responsible for the service renewals business in region (as defined)
Owning quota and achievement against AOP
Value business - Supporting TAM/ MAM’s to drive renewals and up-selling service levels and contract durations
Volume business – Working with CAM’s and Partners to maximize run rate
Driving improvements for in-quarter renewals (IQRR) and final renewal rate (FRR)
Working with Renewals Manager & Channel Managers to improve partner performance
Maximize overall renewal performance & exceed AOP
Develop partner relationships and cadence to qualify and manage opportunities through the sales funnel
Ensure sales, partners & distributors are fully equipped and informed to address maintenance renewal opportunities at least 120 days in advance of expiry
Liaise with internal service support team to provide data and quotes to direct Service partners, distributors and Polycom sales staff to drive “on time” renewal closures
Work with Polycom & Partner teams to close renewals as required
Support broader service sales initiatives: Up-sell, campaigns, promotions, co-term etc
Record reasons why renewal PO was not obtained
Track opportunity qualification & forecasting with SFDC
Work with Service Support Team to clarify PO issues for prompt processing
Liaise with internal teams: Order Management, Sales Operations, Entitlements team, CAM’s as necessary
Backup for other Service Support functions as necessary
Siebel CRM, Call Centre module - desirable
Microsoft suite (Outlook, Excel, Word, PowerPoint, PDF) - essential
Good Excel skills (pivots/formulas/look-ups etc) – essential
SFDC skills – desirable

Service & Sales Executive Resume Examples & Samples

Attempt First Call Resolution (FCR) for all customer calls, utilizing problem solving skills and available resources
Process a variety of requests, identify service and sales difficulties, and initiate appropriate action to resolve problems
Actively participate in team atmosphere to achieve department and company goals
Proven track record of success working within a Customer Service or Sales-related role
Working knowledge of golf products and business in a customer service environment highly desired
Mastery of the English language and/or other languages as may be required, including superior written and verbal communication, interpersonal and persuasion skills
Computer system literacy should include MS Word, Excel, Outlook, Internet, and OMS
Knowledge of Microsoft Office Products is essential

Service & Sales Specialist Burnaby Resume Examples & Samples

Work is reviewed for attainment of standards, achievement of targets, adherence to policies, procedures, and timelines
Speaking French an asset
Shift work
Secondary school graduation
Mutual Fund Licensing. Requires Completion of
Investment Funds in Canada Course; or Canadian Investment Funds Course; or Canadian Securities Course; and Mutual Fund Skills Builders Course
Career minded team player
Strong interpersonal skills to support the building of strong relationships with diverse groups of people
Competent in conflict resolution
Understands / speaks second language is an asset

Service Sales Manager Resume Examples & Samples

Promote new services and lead service sales engagement with customers
Work with sales and commercial teams to develop & build value argumentation
Work with delivery team, solution team and third party partners to derive the service costing, construct the service proposal and project plan
Propose comprehensive set of services to address the tender and solutions requirements, answer SoC, and participate in tender presentation, discussions and negotiations
Bachelor degree or above in Business / Engineering / IT or related disciplines
Minimum 5 years’ experience in the services business in Telecom and/or IT industry
Knowledge or experience in any of the following areas desirable: IP, Cloud, Value added services, IT or data analytics
A good team player with excellent interpersonal and analytical skills
Good command of spoken and written English and Chinese. Mandarin speaking is a plus. *LI-VL1

Service & Sales Associate Resume Examples & Samples

College graduate with at least 1 year relevant working experience in banking or finance industry
Fluent in spoken English/Cantonese/Putonghua
Good interpersonal and communication skills. Previous experience in customer service sector is a plus
Good problem and complaint handling skills
Good team-player, hardworking and self-motivated
Willing to work overtime/shift duty including overnight shift and holidays
Good typing and computer skills

Cntct Center Service & Sales Senior Tm Manager Resume Examples & Samples

The role operates within a HSBC RBWM Contact Centre. This is a high profile, highly regulated environment and the role holder should have the ability to react quickly to changing priorities by being flexible, proactive and cooperative at all times
Our people in the Contact Centers are the first point of contact for HSBC customers, sith high volumes of calls each day, inbound and outbound. In order to deliver superior service levels to our customers, we need to be able to build effective rapport at the first point of contact to ensure we continue to be trusted with their financial needs
Minimum 2-4 years proven and progressive high volume call center operations experience or equivalent, including a minimum of two year's proven experience managing a team through coaching. mentoring, developing and motivating others. Industry specific experience and/or certification should be required
Minimum of a High school graduate or equivalent experience. Minimum of an associate’s degree in business, related field or business school training preferred and should substitute for some required experience
Should be proficient in the language(s) required by the process
Should be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development
Wants to do a good job, is concerned about getting it right for the customer and checks everything is in order
Ability to work in a high-volume, fast paced environment is required
Proficiency with personal computers and basic software packages and specialized applications
Have a positive, can do attitude with a desire to get things right first time every time, and works around limitations
Problem solving and Decision making skills – PSDM, a desire to do things better, to identify and set and strive for stretching goals

Software Service Sales Resume Examples & Samples

Understand software business, understanding IBM software will be preferable
Working experience in WOFE
Excellent communication skill in English and Chinese
Bachelor degree major in IT related

Service & Sales Associate Resume Examples & Samples

Fluent in Putonghua, Cantonese and English
Comprehensive knowledge of financial planning, market and economic trends, compliance & security procedures
Willing to overtime/shift duty including overnight shift and holidays

Service Sales Manager Resume Examples & Samples

Ideal candidates should have a strong background and track record in video conferencing and collaboration solution sales, with proven experience in selling services as a differentiator
5+ years’ experience working with partners and customers in a similar technology environment
Energetic and passionate about services and how they can deliver value to our customers
Strong knowledge of Video Collaboration
Able to illustrate competencies in conceptual and consultative selling
Excellent qualification and forecasting skills
Technical aptitude and strong understanding of products and competitive landscape in the video collaboration market
Likely to be educated to degree level

Contact Center Service & Sales Team Manager Resume Examples & Samples

The Team Manager role is integral to monitoring this first point of contact, ensuring all contact remains within mandatory constraints and legislation as appropriate, identifying the development needs of our executives to enable them to continue to deliver a superior service and value added sales
The role holder will set, agree and manage individual performance targets and objectives for executives ensuring timely completion and support of Performance Improvement Plans (PIPs), managing individual employee relations issues in line with company and local policy
Can use their own initiative with the ability to focus on the important details to deliver a high-quality professional service

Director Self Service Sales & Channel Optimization Resume Examples & Samples

Developing a strategic roadmap for growing the sales and distribution capabilities of the Self Service channel network focusing on industry best practices and current/emerging trends
Establishing, developing and furthering relationships with key stakeholders (internally & externally); identifying, recommending and negotiating to improve channel functionality and profitability
Leading the evaluation and usage of consumer engagement with current and emerging media/digital channels like social networking sites, mobile, social media, search and e-commerce etc
Providing insightful recommendations to optimize distribution on a market priority basis
Degree (business/marketing related), or product management/relevant field experience
Experience with business development, developing and leading affiliate sales and marketing programs

Investor Service Sales Resume Examples & Samples

Solid working experience in Custody business with sound track record
Good understanding of Custody product and operational flow of custody business
Services oriented, can understand client’s need and exceed client’s expectation,
Familiar with the QDII/RQDII/QDIE/QDLP regulation
Knowledge of international securities market requirements and practices
Highly motivated self-starter, resourceful, innovative, dynamic, high energy levels , able to perform well under stressful conditions, flexible, team worker
Leadership, team management experience
Experience in building and maintaining strong relationships at varying levels of seniority is critical
Strong and demonstrated communication, influence, negotiation and problem solving skills
Self-starter, team player, multi-cultural exposure

Assistant Manager Service & Sales Resume Examples & Samples

Work varies from moderate to significant complexity involving mostly routine and some non-routine situations / challenges
Position will provide oversight to more complex circumstances and will have designated authority within assigned limits
Work is specialized in nature and performed under general direction according to established methods and processes
Requires considerable initiative and independent judgment in completing work, with unfamiliar situations or challenges addressed by the next level manager
Problem resolution involves judgment in applying or adapting procedures to address situations as well as searching for or setting precedents for continuous improvement
Outcomes are reviewed in terms of adherence to general policies, accuracy of methods, continuous improvement, and general efficiency
Decisions have a direct impact on the functional area, other potential business units, external guests, and direct reports
May work in call centre or branch environment where systems are available in meeting services quality objectives
May be required to work shifts outside of regular business hours
Authority Levels
Manager Level 5
University / College degree or combination of equivalent education and experience in banking or related industry
3 - 5 years of related work experience in sales / customer related roles
Mutual Fund Licensing. Requires completion of
Investment Funds in Canada Course; Canadian Investment Funds Course; or Canadian Securities Course; and
Completion of HSBC Way of Selling

Director, Full Service Sales Distribution Resume Examples & Samples

BA/BS degree in Marketing, Business, Communications or related field or similar discipline
Strong knowledge of the professional salon/beauty category and competitive landscape
Capable of leading a division in achieving goals and obtaining sales quota
Strong and effective leadership skills with ability to handle multiple projects in fast-paced & highly-demanding environment
Proficient knowledge of Microsoft Office (Word, Excel, Outlook and Power Point) including working knowledge
Excellent oral, written, interpersonal communication skills and strong organizational skills are essential
Able to prioritize, organize, and manage multiple tasks/duties with accuracy and attention to detail and follow through
Flexibility to travel as required. Estimated at 50-60% of each month
Master’s degree (Marketing, Business, Communications or related discipline)
Experience in professional Beauty or Cosmetics industry

Service & Sales Associate Resume Examples & Samples

Good customer service and sales skills, banking or credit card work experience will be advantage
Good mandarian and English communication skills
Work in 24*7, and would like to OT in holidays
Team player and self motivate

Service & Sales Associate Resume Examples & Samples

At least 2 years relevant experiences in Call Center
Excellent interpersonal and communication skills. Previous experience in customer services sector a plus
Strong leadership skills and able to motivate staff to deliver superior customer services
Independent, hardworking, self-motivated and good team player
Fluent in spoken English

Service & Sales Associate Resume Examples & Samples

Minimum 1 year of customer service experience (financial services, call center, retail, etc.)
Basic internet and computer knowledge
Must be able to manage multiple tasks
Experience working in fast-paced, goal oriented and team based structured environment
High School Diploma, GED or relevant experience required

Service & Sales Specialist Resume Examples & Samples

Experience in banking or related industry is preferred
At least 2 years of experience in a customer service / client facing role
Understands / speaks a second language such as French, Mandarin &/or Cantonese is required

Service Sales Manager Resume Examples & Samples

Managing key accounts
Supervising, coaching and developing service sales reps
Responsibility for ensuring individual and office service sales plan is met
Responsibility for overall business development oversight
Handling escalated customer issues
Involvement with large customer accounts/mods
Managing reps' collection activity and follow up
Meet A/R goals
Drive local ACE initiatives (UTC's Continuous Improvement Program)

Service & Sales Operations Coordinator Resume Examples & Samples

Provide outstanding customer service to all of our Team Members and Stakeholders
Primary owner / administrator of our Productivity Software, specifically the assignment, monitoring, completion, and reporting of all service tickets assigned to the Team
Provide outstanding support to the Associate Vice President of Service and Sales Operations
Complete Special Projects as requested (using MS Office Product software)
Draft and maintain the Team’s Standard Operating Procedures (also assist Leadership and Project Management as needed with this function)
Schedule, track, and monitor the Orientation of New Team Members
Manage the procurement of new equipment and Accounts Payable
Serve as payroll / time management point person for the Team
Complete other tasks assumed to be related to those mentioned above or administrative in nature
Energetic, positive, and enthusiastic personality is a MUST
Takes a solutions oriented approach with a can-do attitude at every new challenge faced
Embraces change well, and has the ability to communicate the value and lead in the implementations
Ability to learn new things quickly and apply them in a fast paced, ever-evolving environment
Capability to juggle many duties while keeping the team and stakeholder experience the top priority
Strong time management and communications skills
Strong attention to detail and sense of urgency
Ability to exercise sound judgment when prioritizing simultaneous requests under the expectation of achieving solutions within tight deadlines
Strong sense of accountability and resolving issues proactively
Advanced knowledge of PowerPoint, Excel, Word, & Outlook Programs
Must Have 2 - 5 years of relevant experience in a service environment support role
Bachelor's degree or equivalent experience preferred
Sales operations or support experience preferred

Infrastructure Service Sales Working Location Resume Examples & Samples

3-8 years IT selling experience, service selling experience highly preferred
Good at solutions selling, be able to handle large opportunities according to customer’s business needs and IBM’s value of cloud, Smart Industry solution and social solutions. Not only follow customer’s requirement
A very quick learner, and be able to take pressure
Better have technical background on cloud, Mobility or Social solutions. Such as IT strategy planning/ITIL/virtualization & network services

Merchant Service Sales Specialist Resume Examples & Samples

Problem solving oriented
Able to work under minimal supervision, and under pressure
Demonstrate tact, diplomacy and patience towards customers
Good working knowledge of sales, credit and pricing policies
Working knowledge of practices and procedures as related to Visa Canada
Bilingual Mandarin and Cantonese would be an asset

Service Sales Resume Examples & Samples

University degree or equivalent work experience
3-5 years experience in sales and sales development in a high-tech environment
Proficiency with standard corporate productivity tools (email, vmail, MS Office Suite)
High-tech software/Hardware background

Financial Analyst Service Sales Resume Examples & Samples

Analyze contract revenue and create portfolio walk to demonstrate challenges and opportunities of growth
Analyze Renewal, warranty conversion, termination, and price specifically for trends and challenges and come up with solutions
Drive profitable growth in the regions by providing analysis of Revenue results and identifying & tracking key metrics while advising the leadership team on risks and opportunities, as well as recommending actions
Review product management offerings for financial viability, partner with Service sales organization to roll them out and drive performance
Define yearly operating plan and monthly estimates
Review non-standard Terms and Conditions of Zone contracting documents, negotiate with and coach Sales teams on financially prudent yet customer centric terms and conditions, and approve in the portal
Contribute to improving efficiencies and performance as well as providing quality financial information
Develop and improve financial processes: Finance reporting tools, Management reporting tools, budgeting and estimating processes
Assist with management reporting (regional and segment P&L’s) and communicate results to managers
Drive consistent usage of Business Intelligence (B.I.) tools across GE Healthcare USCAN. Develop new reports for process improvements
Accounting of AP Refresh transactions and review of associated account reconciliation
Bachelor’s degree in Accounting, Finance, or Business Administration and minimum of three years of financial work experience or
High School Diploma/GED and minimum of six years financial work experience including developing forecasts & operating plans and leading business / finance reviews
Strong analytic skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change
Clear thinking / problem solving: successfully led cross-functional projects/process improvement within operations/finance function; able to quickly grasp new ideas
Excellent communication skills: experience working across multiple levels (including executive level), functions and regions; able to clearly communicate complex financial information in a easy to understand manner; able to deliver message effectively verbally and in writing
Solid PC skills: experience with financial systems/applications (i.e.: Oracle, SAP, COGNOS, Business Objects, etc.), strong Excel skills in data compilation and aggregation (i.e. pivot tables, VLookup, and Macros)
Confidence / Assertiveness: possess influencing skills across business functions; confidence to approach business leaders with difficult messages and defend position; for example, work closely with business leaders to achieve business objectives
Experience working in global business environment with sound understanding of global process and transactional flows
Proven ability to lead cross-functional projects and process improvement within the operations/finance functions; able to quickly grasp new ideas
Experience in a matrixed environment
Adaptable/flexible: being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations
Basic understanding of financial compliance: SOX, GAAP
Trained and/or certified in process improvement methodology such as LEAN or Six Sigma
Graduate of GE's Financial Management Program (FMP); or Corporate Audit Staff (CAS); or graduate of other financial leadership programs
Masters’ degree in Business Administration

Service Sales Specialist Resume Examples & Samples

Strategic Accounts
Maximize sales, service capture and customer satisfaction of the strategic accounts and be the day to day contact for all non-maintenance service inquiries in regards to the strategic accounts
Represent Service for all strategic account negotiations, including responding to tenders as required
Operate in accordance with defined commercial processes in a timely & proactive manner to keep strategic customers' equipment constantly covered by GE service
Work with Equipment sales team and engineers for timely/accurate completion of hourly billed service quotes involving strategic accounts
Coordinate communication of End of Service Life items to the strategic accounts
Organize regular customer meetings as required (quarterly reviews) with the larger strategic customers
Communicate strategic accounts activities to the wider service and commercial teams (i.e. new purchases of equipment)
Reporting & Systems
Provide regular reporting of customer activity and revenue up-dates to the Life Sciences Leadership team
Maintain customer records, profiles, account charts and all interactions with customers in GEHC's CRM tools
Design & maintain dashboards displaying key business indicators
Communicate competitor information and market trends
Own customer install base accuracy
Ensure accurate and timely invoicing
Service Sales Effectiveness
Own Service Sales forecasting, funnel management and budgeting process
Work with sales team to ensure that product profitability is maximized and operating profit targets are achieved
Design, develop & deliver appropriate product strategy to drive growth
Grow revenue by identifying new market opportunities
Help develop specialized selling tools, training delivery and education materials
Provide training to all sales team members on strategy and product offerings
With relevant stakeholders develop regional promotional and marketing activities
The Contact point for Regional Service Leaders and Equipment Product team for pricing
Support Commercial Leaders in negotiations
At least 3 years experience in Healthcare related sales or marketing with solid account management methodology exposure
Strong interpersonal & communications skills - oral & written / Korean & English
Over 5 years Service sales experience in a Medical and Healthcare industry
4 MBA desirable, ability to analyze business models

Service Sales Manager Resume Examples & Samples

Bachelors Degree and minimum 7 years of selling/promotion experience in a medical, healthcare or technical field ( e.g. biomedical engineering, medical physicists) or Life Sciences field
Minimum 2 year experience in managing sales team. Demonstrated leadership in identifying growth strategy, analyzing opportunities and gaps, motivating team to achieve sales targets
Ability to energize, develop and build rapport at all levels within an organization
Excellent organizational skills, negotiation & closing skills
Proven and progressive previous experience in sales/services/promotion to technical decision makers e.g. Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff (Anesthesiology, Radiology, Intensive care, Nuclear Physicists etc.)

Service & Sales Senior Supervisor Resume Examples & Samples

High School Diploma/GED required (BS/BA preferred)
Leadership experience required
3 years Customer Service experience preferred
Familiarity and understanding of financial industry and regulations Management Skills and Abilities
Experience fostering an environment where compliance is a priority
Ability to provide performance and training needs of staff; track daily/monthly/yearly performance stats of employees and business unit Technical Skills
Solid PC skills (Microsoft Office Professional)
Continuous pattern of professional development and learning
Ability to work effectively in the face of ambiguity, shifting priorities and multiple deadlines
Experience in interviewing

Service Sales Manager Resume Examples & Samples

BGA representative for Aftermarket Sales reporting to the Middle East Sales Director
Regionally responsible for identifying and pursuing services for new business opportunities and securing annual incremental revenue for the Business Aviation and Commercial Helicopter markets
Provide internal, Dealer, and Service Center sales training for service offerings
Responsibilities include all aspects of the sales and marketing process such as market analysis and development of proposals, financial analysis, customer presentations, and negotiation of commercial terms
BS or BA in Business, Marketing, Finance or similar
2-5 years of experience in sales, services, marketing, finance, customer or product support
Six Sigma Greenbelt trained/certified or within six months of assuming the role
Preferably experience in the aerospace industry
Knowledge of Arabic or other languages nice to have

Head of Service Sales Resume Examples & Samples

Reporting to the Service Director, the Head of Service Sales will have responsibility for all service business with the customer. This includes responsibility for all service sales to the customer, execution of all obligations under contract, safety of staff performing the account, account P&L, and customer relationship
Develop and regularly review customer account plan
Keep management and stakeholders informed of progress and changes
Understand the customer decision making process
Develop close and positive relationships between key Vestas and key customer staff
Maximize the perceived value of Vestas services
Improve customer satisfaction
Service sales
Grow profitable business by:Identifying sales opportunities,Constructing offers,Sell services
Contract execution
Identify contractual obligations
Plan the actions and resources necessary to fulfil contractual obligations
Develop the necessary systems for fulfilling contractual obligations
Manage resources to achieve contractual obligations and P&L
Execute contract deliverables through employment of own resources and coordination with other departments where necessary
Measure and validate execution
Validate sufficiency of execution
Ensure the correct systems are in place to allow Vestas to safely execute our contractual obligations
Work with customer to ensure a safe working environment for the execution of all contractual obligations
Manage costs to realize margin targets
Resources
Hire and manage staff to ensure we have the appropriate resources to execute contractual obligations and meet margin targets safely
University degree in Business or related discipline
Qualification in engineering is desirable
Minimum 5-6 year service sales experience with a well-established multinational company in an industry with similar challenges
Good understanding of wind farm management is desirable
Good knowledge of managing full-cycle service sales
Proficient in both written and spoken English
Fluent in spoken and written Chinese

Service Sales Manager Resume Examples & Samples

Maximize the capture of Multibrand contracts across NEU
Identify leads and opportunities and define strategy
Pull together and define the Multibrand offering with the internal stakeholders
Work with internal stakeholders and marketing teams to generate the Vestas value proposition for the Multibrand offering and create the communication materials
Pursue the opportunities with customers and drive to closure
Build a structured approach to Multibrand sales and help spread capability across the service organisation
A Bachelors degree in Engineering, Business, Economics or equivalent
Some proven experience within a comparable environment, focused on the development and sale of service agreements or equivalent
Experience in dealing with customers
Knowledge of the Wind industry would be advantageous or experience in the power generation segment, oil and gas sector or in engineering/solution based projects business
Experience in Excel and other MS Office applications
English - fluent orally and in written, corporate language is English
Eligible to work in the UK

Service Sales Professionals Resume Examples & Samples

Responsible for selling service products of after-market products (such as Power+, Upgrade kits and CIM options, etc.)
Identify sales opportunities by visiting all installed customers supported by back offices as well as service product marketing
Prepare and provide customer resolution and proposal for sales opportunities till contract win
Contract signing and hand over to service execution and follow up customer payment to final closure of contract
Develop any new service product opportunities to service product marketing
Have weekly tracking for lead/opportunities and fulfilment progress
Achieving annual sales and AR target
Post-Grad Degree
Business Economics, Service Diploma/Other
Proven capability to develop deals, present offers and close sales of comparable technically and commercially sophisticated products and services in comparable industries
Ability to understand the products being sold
Ability to understand the company value chain
Ability to create demand in customer
Ability to articulate understand the customer need
Ability to design an offer to meet customer needs
Ability to present a compelling offer both verbal and written
Ability to understand commercial and legal concepts and assess associated risk
Ability to project manage sales to close deals on time
Relationship building, both internal and external
Ability to work in stressful situations
English to a high standard both written & verbal
Commitment to honesty, confidentiality and integrity
This position will require international travel

Service Sales Manager Resume Examples & Samples

Drive collaboration and engagement across departments
Develop sales talent; and
Create and execute innovative strategies to grow the business
Overall responsibility for the following functions: business stream growth, customer and service sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems
Responsible for achieving annual growth objectives regarding profit, volume, business mix, and share
Responsible for determining product needs/relationships that complement Trane core products
Required to coordinate and team with the Operations Department to ensure smooth hand off of projects to the Project Fulfillment processes
Utilizing established Talent Management process, conducts performance appraisals in concert with Account Team Leaders to identify developmental needs, validate performance versus goals and objectives, recommend promotions, training, and disciplinary actions
Establishes and maintains sales compensation plans within company guidelines for direct sales account managers
Manages on going performance by monitoring and coaching Account Managers’ effectiveness and efficiency in relation to project attainments, customer service, conflict management, customer relationship development, and business profitability
Leads the development and the execution of the sales business plan
Responsible for the implementation of new service sales processes, products and systems to support the growth and management of the service revenue stream

Service Sales Executive Resume Examples & Samples

Assume account management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction
Complete and submit Monthly Sales Reports
5 or more years of successful sales experience with service based products and systems
An understanding of Codes as they apply to Life Safety Systems is considered an asset
Exceptional presentation skills with demonstrated sales techniques
Proven ability to manage a Territory with little supervision
Ability to work well independently as well as be a team player

Electronic Service Sales Executive Resume Examples & Samples

Bachelor‘s degree in marketing, business, or engineering preferred or equivalent work experience
Ability to quickly identify and qualify opportunities
High degree of self-discipline
Experience working with electrical contractors, ability to read blueprints and wiring diagrams desirable
Ability to persuade and close sales
Self Motivation with good organizational skills

Electronic Service Sales Executive Resume Examples & Samples

Three (3) to Five (5) plus years of successful sales experience in the fire protection or similar industry
Experience with special hazards and nurse call systems is preferred
Ability to read blueprints, architectural, mechanical and electrical documents

Pacus Service Sales Specialist Resume Examples & Samples

Position is approximately 70% sales and 30% administrative duties
Responsible for all service sales communication with prospective and existing clients in assigned territory
Responsible for assessing client needs and making product/services recommendations to meet the customer needs
PACUS subject matter expert for all Thermo Fisher Scientific internal customers
Based on customer needs will create competitive quote/proposals
Negotiate within discounting and approval guidelines to convert quotes into bookings
Consistently reach sales targets assigned
Call customers involving campaigns, promotions, leads and new product/serivces offerings
Develop a strong understanding of the products and services available for sale and the customer base to achieve sales and revenue growth
Build strong relationships with internal and external customers and become a resource for their future product and service needs
Responsible for improving work flow and time management in all aspects of the Service Sales organization (primarily on the PACUS sales group)
SAP/BI point of contact for the Client Services Organization, working with SAP programmers to troubleshoot, debug, test and implement new and existing SAP solutions pertaining to service
Generate SAP report/queries
Revision of variants in SAP when needed and documenting/updating and distributing instructions to Service managers regarding the use of BI/SAP reporting via SAP
Responsible for following up on open quotations with customers on behalf of the PACUS Sales Representatives, compile data and distribute to accounting for commission payment
Responsible for leading/participating in special projects as assisted (Lead Generation Program)
Participate on PPI teams
Update and revise monthly CMD Service Sales contact information as well as other organizational information
Working closely with the PACUS and Support Plan Service Sales Teams on the Lead Generation Program
1 – 3 years of successful sales / experience selling services, apparatus or supplies
Minimum of 3 years of administrative experience
Fluency in MicroSoft Office Suite, experience with Visio is desired
First experience with SAP preferred
Working knowledge of analytical instruments and general laboratory practices
Fluent English and a second fluent language within the EMEA region
Computer and Microsoft applications experience required
Direct selling or Tele-marking experience preferred
Ability to work independently and on multi-disciplinary teams
Ability to develop and grow customer relationships to secure future and recurring business

Area Field Service Sales Manager Resume Examples & Samples

Provides realistic sales forecasts to management and communicates any significant changes or developments in a proactive and timely manner
Builds, analyzes and understands team metrics and business trends to look for opportunities to improve current sales within assigned regions
Conducts monthly and quarterly sales performance reviews to reflect progress and market changes
Leads the service sales territory representatives, inclusive of managing performance, coaching, mentoring, hiring and career development
Disseminates information to regional service sales representatives, service marketing and service operations
Owns the key account management and ensures that account plans and sales activities are consistent with overall business goals
Understands the generic strengths and vulnerabilities of major competitors and develops sales strategies to respond effectively and to develop competitive differentiation

Service Sales Executive Resume Examples & Samples

Must have ability to handle a variety of situations encountered during sales process
Must be able to work with minimal supervision
One to three years of sales experience in a related business with a proven successful record of accomplishment that is verifiable

Electronic Service Sales Executive Resume Examples & Samples

Determine customer needs and develop a sales strategy to gain customer understanding of Company product offerings
Estimate system price and scope of work
Close sufficient sales to meet or exceed sales plan objectives
Develop and work a sales plan for assigned territory
Provide sales forecasting for assigned territory
Participate at trade shows, special product demonstrations, and other events with the objective of increasing sales and enhancing the Company’s imagem Experience: 0-1 years
B.S.-M.E. or related degree in a technical or business discipline is preferred
Experience working with general contractors and blueprints is desirable
Solid presentation skills and closing techniques
Self-motivator with good organizational skills
Have a valid driver's license and a driving record that meets company requirements
Must be able to pass a pre-employment background and drug test
NICET and Sprinkler background a plus

Ultrasound Product Service Sales Specialist Resume Examples & Samples

Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken
Maximize services revenue, price, capture rate, IB retention, and customer satisfaction of a given product in assigned area - achieve or exceed OP for services in their product line
Market campaign for Probes and upgrades
Promote the value added of services and support product demonstrations, sites visits and follow up meetings
Prospect for new customers and business in addition to growing and maintaining the existing customer portfolio, and qualifying new leads to maintain identified business to support a balanced funnel for future service contract and non contract opportunities
Support tender responses and validate the tender documentation in collaboration with territory manager
Sales negotiation and deal closure at the customer, interfacing with all key buying influencers such as direct users of the product, but also possibly department heads
Develop and maintain a high level of product knowledge of GE and competitive products and services offerings, provide leadership in market analysis and development/execution of strategies and action plans to drive product sales
Develop long-term customer relationships, and high customer satisfaction whilst utilizing to optimum level resources in the team and Company/GE businesses
Ensures seamless teamwork with the Equipment Sales, Service Account Leaders, Inside Sales Specialists, Marketing and Commercial Operations teams to maximize all sales potential
Service Environment knowledge
Installed base knowledge
Language proficiency in English (depending on region)
Effective communication skills and interpersonal skills
Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l and/or local Law is broken
4 –7 years experience

Service Sales Manager Resume Examples & Samples

Achieve all GE Healthcare SVC CS sales objectives: revenue, margin, orders etc while staying within allocated base cost budget through channel
Develop & implement SVC CS channel sales strategy
Promote Service offerings, identify and escalate commercial service needs. Manage within the organization matrix to optimize the coordination and use of company, region and channel resources
Participate in the creation of the annual sales plan and forecast and execute plans to meet it through strategic account planning
Attract, retain and develop world-class commercial talents
Facilitate effective communication & trustful collaboration within the team. Drive team operating mechanisms
Follow GE policies, procedures and operating mechanisms. Ensure knowledge of compliance of integrity and company policies
Willingness and ability to travel within region
Minimum 10 years Healthcare equipment/service sales experience

Merchant Service Sales Specialist Resume Examples & Samples

Actively markets and sells merchant solutions and services while maintaining established individual production levels. Generates leads and calls on perspective business clients; partners with internal teams to generate cross-sell opportunities
Answers questions and resolves problems for customers concerning all merchant services. Identifies the problem, collects data, secures answers and reports results to the inquiring party
Fosters teamwork with fellow team members, including training and mentorship. Maintains helpful and courteous interactions with others and keep communications lines open. Refers customers to other bank partners as appropriate. Represents merchant services department in the community; develops and promotes additional business by attending and participating in meetings and gatherings, volunteer for activities, etc
Develops and executes a strategy for selling merchant solutions and services in conjunction with referral partners and overall sales goals
Identifies new prospects and revenue opportunities using referrals generated from business partners lead lists generated for assigned market, referrals from current merchants, and self-sourcing
Establishes relationships with key internal business partners provides them with an overview of Merchant Solutions, current partners, support options, cross-sell abilities, and partnership needs
Develops an in-depth expertise of Merchant Solutions, value added services, and pricing models
Responds promptly to prospect inquiries and requests and prepare proposals, letters, and presentations to merchant prospects as needed
Provides regular updates and reports concerning prospect status, revenue and deal count achievement, partnership successes with various segment partners, and campaign successes
Stays abreast of applicable products and pricing including new trends and developments in the industry
Experience in merchant services or payment processing beneficial, but not essential
Proven outside or field sales experience with a track record of hitting or exceeding sales goals
Ability to self-source own leads through a combination of cold-calling and networking
Excellent verbal, written, interpersonal, relationship building and presentation skills
Strongly self-motivated with a drive to succeed
Strong work ethic and self-discipline
PC literate with Microsoft Office Suite experience
Candidates must have reliable transportation

Service Sales Account Manager Resume Examples & Samples

Minimum of five years of experience with consultative sales, selling enterprise security and/or risk services in a services organization in the Middle East region
Strong presentation skills and experience presenting to different functional roles
Team selling experience and collaborative in nature
Demonstrated ability to self-manage
Exemplary command of the Arabic and English languages, both oral and written
Specific vertical expertise is a plus; target industries include technology, financial services, retail, service provider, insurance, manufacturing, power and energy, healthcare, public sector, and others
Experience in strategic planning, defining strategic account plans for key accounts

Service Sales Manager, Enterprise South Resume Examples & Samples

Provide leadership for all aspects of Technical and Advanced Services Sales and
10 years or more of outside sales experience in the high tech industry is essential
5-7 years’ experience leading direct reports
Extensive experience of consultative selling and delivery of multi-million dollar

FSI Service Sales East Resume Examples & Samples

Drive the execution of customer facing activities to conclusion in a quality, timely, and correct manner
Focus on selling current and new portfolio of service offers including TS and AS
Develop final, detailed proposal and statement of work
Facilitate sales transactions by
Navigating partner and customer procurement process
Create and manage a sales plan using all relevant data (renewals, new product funnel, potential upgrades and end-of-support situations) and then map this data to an agreed market development strategy based on company priorities
Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and
Developing the Pipeline: Applying knowledge of sales trends, market drivers, and key customer issues and opportunities to do strategic account planning; establishing, prioritizing, executing, and monitoring a course of action to accomplish broad territory objectives and sales strategies; using knowledge to identify and cultivate future sales opportunities to build a strong pipeline
Building Influential Relationships: Working collaboratively with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships
Negotiation: Effectively exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support ones proposal
Critical Thinking: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment that appropriately consider customer and partner business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences

Area Service Sales Manager Resume Examples & Samples

Supervise Service Sales Specialists towards reaching their goals
Work in partnership with all channel partners and Vertical Segment colleagues in reaching service sales objectives
Mentor and train new additions to the zone
Provide guidance in matters relative to customer relations, pricing, and forecasting
Stay current on product knowledge
Ensure safety at all levels and locations
Bachelor’s degree required from an accredited institution required
Minimum 5 years electrical industry experience
No relocation benefit is offered for this position. Only candidates currently residing within 50 miles of Chandler, AZ, Albuquerque, NM, or Livermore, CA will be considered for this position
Strong knowledge of managing products, product applications and distribution channels
Significant sales presence such as that the candidate can clearly command in difficult sales situations
Experience in growing sales and market share, channel development and developing employee talent
Bachelor’s degree in Engineering or Marketing
Prior service sales experience

Service Sales Manager Resume Examples & Samples

Administers all phases of the sales process to ensure effective and timely customer services and response
Sells assigned service solution platforms to targeted customers with the objective of optimizing sales volume, product mix, and profit margin. Platforms include Contracts &Support Services and Engineering & Consulting Service
Performs all job functions with adherence to Eaton's Philosophy and Values as well as Safety and Environmental standards
8 years minimum of experience in EE product after sales operation
Experience in SAP or Oracle ERP system and handle process improve program
Good communication skills both in English(especially in reading and writing) and Chinese
Willing to take pressure and proactive in learning

Service Sales Account Manager Resume Examples & Samples

0-2+ years of sales or industry experience (experience within the elevator industry is preferred)
Self-motivated with the ability to manage many simultaneous projects and responsibilities
Results driven and customer focused
Strong presentation and computer skills

Service Sales Specialist Seoul Resume Examples & Samples

Sales Cycle Management with PPS Sales team
New business acquisition
Opportunity qualification
Opportunity Development and Closing
Empower Sales team on service portfolio and processes
Account Planning and Alignment
Sales Pipeline, Funnels and Forecast management
Top 20 HW & services Must-Win Deals
Pricing Negotiation with BU
Work with category team to develop demand generation activities with customers
Installed based accounts - annuity
Sales & demand generation programs management
Account-level services performance management
Services sales funnel development (SFDC)
Services pre-sales consulting for sales generalists
Coordinate services operations with CSS
Drive the sales of Care packs and Contracts through the channel, focusing on partner-led business
Develop Services channel and reseller partners to execute on regional and country strategy
Building relationships with key customers, partners and c-level executives as well as internal country CSO organizations
Function as the Channel services specialist, by providing a consultative approach to sales for Attach solutions through the broader channel and dedicated Attach channel, where applicable
Drive commercial Attach program

Manager Service Sales Resume Examples & Samples

Generating leads and converting into Service Contract for the "Multi-Brand Servicing"
Resolution of customer complaints
Renewing the contracts, and upgrading the scope of contracts
Up-selling of technical upgrades
Handling IPP / Key account major non-IPP customer segment in service
Graduate in Engineering or other Science discipline with relevant experience of 6 to 8 Years
Knowledge on Contracting and negotiating skills will be an added advantage

Service Sales Manager Resume Examples & Samples

Be a trusted advisor to customer and the internal sales team
Develop sales strategy and account plan jointly with Key Account Manager
Define, analyze and validate use cases and workflows with key customer stakeholders, with the purpose to offer solutions aligned and relevant to customer business' needs and priorities
Develop winning proposal: Liaise with multi-functional teams in the development of fully costed proposals for complex technical solution, leading the services sales strategy
Lead and coordinate multi-functional teams including: here we will need a precise definition of lead being an individual contributor position
Candidate must have a BS degree or equivalent (here is the normal). A background in IT and Telecommunications is desirable
PMP and/or ITIL certification would be appreciated
Must have excellent relationships with senior leadership of customers, IT vendors, IT solutions providers, integrators, and carriers in the marketplace

Sprinkler Service Sales Executive Resume Examples & Samples

5 years Sales experience (in a similar industry preferred.)
Exceptional presentation, verbal and written communication skills
Must pass a pre-employment background and drug screen

Service Sales Specialist, Modderfontein Resume Examples & Samples

Volume and profit
Sell products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups
Establish and maintain effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution
Prepare sales plans using company tools
Perform regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls
Create added value for the customer and ABB by using effective sales techniques
Communicate details in accordance with ABB offering and strategy
Ensure efficient marketing activities and value proposition to customers
Identify and drive the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration
Robotics Specific
Sell ABB Robotics Service products to ABB customer install base according to customer needs
Be responsible for researching and understanding the ABB portfolio as well as ABB’s customers and their requirements
Market studies, costing according to ABB Robotics costing sheet and understanding the calculations behind it
Liaising with our overseas colleagues who are responsible for development and implementation of our service product portfolio
Responsible for project type sales involving product, labour and spare parts
Some basic project management may be required. Technical ability is also required for this position

Senior Service Sales Specialist Resume Examples & Samples

Preparing an overall Local Business Unit (LBU) sales budget and define strategy and targets
Ensuring the achievement of the assigned targets (sales budget , GM% , EBIT % , market share , etc.) according to the ABB guideline
Gathering, structuring and monitoring customer profile, customize ranking, market demand, business potential through continuous customer visits according to LBU strategy and guidelines
Guarantee a leading and building long term relationships with key customers at all levels, exploring new business opportunities and generate market share by influencing through key decision process according to ABB ethics and guidelines
Developing, implementing and monitoring sales strategies in order to meet the LBU overall business objectives
Selecting and leading the sales team, establishing the allocated budget, guidelines and policies to the sales engineers according to LBU guidelines
Developing and monitoring all sales activities implementing the customer visit plan and customer communications / events plan according to the LBU and ABB guidelines
Ensuring the collection of the structural internal organization and the decision makers to the customers belonging the LBU and report this information to the BU
Guarantee the coordination with the Operation Management and the BU, in order to provide the best technical and economical proposal to the customers according to the ABB guidelines

Hub Service Sales Manager, Power Generation Resume Examples & Samples

Service Growth: Develop and drive growth initiatives with the Local Product Groups. Recognize white spots and build and support business. Manage entries into new markets in line with BU Strategy
Sales strategy: Implement service sales strategy, and strategic sales and business development initiatives. Achieve sales targets in respect of both budgets and sales efficiency, in alignment with global & APAC Hub Service strategy
Sales targets: Lead Service sales and account management, working with customers at the top level to position ABB as a service provider and to build up the local presence and local Service units. Lead installed base (IB) management, identification and market analyses
Customer acquisition: Identify opportunities at existing and potential new customers in APAC, and determine plans for acquisition and allocate resources
Customer relations: Support the development of strong relationships with key customers. Build and maintain strong relationships with key decision makers. Ensures efficient marketing communications
Volume, profit and cost: Ensures achievement of sales volume and product mix targets and participates on negotiations of key contracts. Manages ongoing cost
Information sharing: Coordinate the flow of information for sales activities and transactions include monitor and provide reports to the Marketing organization on market intelligence
Risk: Monitor client financial status and reports any changes regarding risk to relevant internal partner teams. Identify and manage potential risks relating to contract agreements across customers/channel
Sales process: Take ownership of the sales processes, and all relevant training and development plans, actions and programs
Ensure quality screening of Projects and provide meaningful inputs

Service Sales Specialist Electrification Products Resume Examples & Samples

Update market intelligence,
Develop business through market research and identify project opportunities,
Participate in demand side budgeting process,
Ensure price quality,
Achieve sales order volume as per agreed team and personal target,
Attend and contribute in risk reviews,
Ensure customer satisfaction during / after deliveries,
Continue to support customers and follow up on further service requirements

Service Sales Manager Resume Examples & Samples

Formulate marketing and sales action plan aimed at improving productivity and increasing profitability in all areas of service operation
Track of sales activities and sales coordinators’ performance against their objectives
Motivate, train and guide the sales team towards achieving individual sales targets, selling price targets and margin targets
Meet with all potential customers to market proposals and solutions to shelter clients from competitors
Assist sales coordinators in cases of customer’s inquiries
Submit sales and order forecast, tracking reports (won or lost cases) and all other matters pertinent to sales activities as required by Immediate superior,
Initiate and participate in short, medium, long term sales and marketing planning of the company in order to ensure sustainable profitability growth of the sales year-on-year,
Conduct presentations to key accounts, customers, end-users, consultants and other decision makers regarding service offerings and Capabilities of the team,
Monitor pricing levels and pricing strategies of labor, spare parts , maintenance service contracts and other service products ,
Ensure payments of clients are collected based on the terms and conditions of sales
Perform other work as maybe assigned by immediate superior
Excellent interpersonal skills, goal-oriented, self driven and can work under pressure
Creative, innovative, analytical and possessing strong commitment to excellence
Excellent communication, negotiation and presentation skills in English and Thai
Understand Emerson’s objective, customer requirements, products, services, operation and processes
Excellent knowledge in the service industry
Proficient in strategic marketing, research and sales skill
Excellent skills in market analysis
Bachelor’s degree in Business Administration, Marketing, Finance, Engineering or related courses
At least 8-10 years experience as sales with at least 2-3 years as sales manager

Service Sales Executive Resume Examples & Samples

On-demand service
Scheduled maintenance/service contract
Retrofit solutions
Equipment & parts sales
Executes the sales process to aid in cultivating and managing long-term customer relationships, seeking out, qualifying and closing new sales opportunities
Works in tight cooperation with the existing sales organization utilizing all synergies between the refrigeration and the HVAC segments
Analyses system costs including labour (detailed design, engineering, testing, and installation) and components
As appropriate, discusses HVAC requirements with vendors to obtain technical and dimensional information
Works together with design specialists to prepare final drawings
Performs required engineering and coordination in order to ensure delivery of products and services within time and scope
Ability to understand and drive your own performance
Proven track record of developing & utilising offer toolkits, retention strategies and commercially sound business cases
Professional proficiency of English language – with a global customer base this is essential

Service Sales Director Resume Examples & Samples

Planning, leading and developing the entire sales in the assigned territory of SAP Services, in close collaboration with Active Global Support, the industry business units as well as all other sales and marketing units
Drive the transformation towards SAP’s “OneService” model, focusing on customer needs, fast value realization, and driving innovation instead of selling commodity consulting and SOWs
Market and client responsibility for the entire “OneService” portfolio
Mid and long range development of the market, aligned with SAP's mid-term strategy
Development and implementation of account strategies with Active Global Support and the License Sales team with a special focus on SAP China’s Top 50 customers
Active participation to build a strong China Services Leadership Team
Order entry, revenue & cost management budget responsibility
Personal acquisition of projects and development of strong business relationships with our customers’ decision makers through thought leadership and executive advisory
Instill sales discipline in the team, driving towards reliable sales forecasting and thorough deal closing strategies and tactics (“Sales Franchise”)
Personnel responsibility: acquisition, retention & development of employees and the set-up of successful sales teams
Minimum 10 years of sales experience with proven track record of quota attainment
Minimum 5 years of direct personnel responsibility
Proven record of success in sales of SAP solutions and services

Service Sales Manager Resume Examples & Samples

Understand the technical needs of the customer and respond to customer requests for quotations that are within the scope of service
Establish the cost base and specifications for sales Service’s products, with focus on multibrand service and parts&repair business
Be accountable for Service’s quotations of T&M, parts and repair, upgrades and other aftermarket sales to the extent
Define all Service requirements to be included in Service Contracts
Prepare commercial proposals, guarantee Quality, Completeness and Time Responsiveness
Be accountable for overall project proposal strategy
Coordinate Functions (Legal, Finance, Supply Chain, Technical Assistance, Sales Force,) during proposal preparation and follow-up
Resolving, tracing and escalating critical issues to minimize project risk factors
Communicating intensively with clients, sub-contractors and vendors to establish cordial/effective working relationship
Handling relation with subcontractors for the development, on needed basis, of a back to back coverage towards the end user, to avoid or mitigate as necessary any gap between subcontracts and final contract with customer
Deliverables are being achieved within the base-lined time scales and cost plan
Ensure compliance with contract commitments and commercial risk assessment
Overseeing changes to existing contracts without unduly affecting the stated objectives and benefits
Coordinate with other company functions in fulfilling contract’ renewals and recaptures
Conducts one-on-one and group sales presentations
Support and secure that the Service organization respond to customers’ needs and capture sales opportunities across the Service functions
Physically attend in meetings and in contract negotiations with customers and/or vendors
Lead the negotiation with customers
Other duties include nurturing relationships with top accounts and leading the development of new products and services
Must be a self-starter, highly motivated, energetic, professional and possess excellent customer-service skills
Must be able to demonstrate commercial/sales management record (5+ years) at a high level of achievement
Bachelor's Degree (or equivalent work experience) Engineering or related field of study
Ability to work under pressure and in a team in a fast-paced and customer-focused environment
Possesses Critical thinking, decision-making and problem solving skills
Ability to initiate/handle cross-functional teams and multi-disciplinary projects
Analytical skill set, strong presentation skills, ability to interact with any level within an organization
In-deep knowledge and expertise on technical and contractual terms & conditions with capability to evaluate change impacts and/or to handle possible claim
Must be results-oriented, possess excellent coaching skills, prospecting, cold calling and closing skills
Ability to Influence without direct authority and obtaining win-win situations
Fluent in Italian and English (Fluency in additional languages is a plus)
Well-Developed Interpersonal Skills

Service Sales Manager Resume Examples & Samples

Developing and maintaining long-term customer relationships within company
Sell post warranty Service Contracts
Continuous Improvement Solutions
WTG upgrade products, aftermarket sales
Engineering degree or equivalent degree.(Electrical Engineering, Mechanical Engineering and Industrial Engineering)
3+ year’s customer relations/sales experience in a commercial setting
After-sales service experience
General wind turbine industry knowledge
Ability to read and understand contracts, comfortable with contract interpretation
Ability to understand technical language and to recognize and differentiate technical issues

Service & Sales Resume Examples & Samples

Positive attitude and self-motivated
Willingness to do “whatever it takes”
Repairs on all types of bikes
Building new bikes for the sales floor
Continuous training on proper techniques and methods
Providing our customers, a high level of customer service
Passion for cycling
Experience in bicycle repair preferred
Create a client base of customer relationships
Communicate professionally with customers & team

Service Sales Resume Examples & Samples

Individual sales planning & sales funnel management
Customer relationship management to retain & grow business with existing customers and to drive customer satisfaction by identifying their needs
Meet/exceed annual budget on orders from quoted repairs and upgrades to existing equipment; new maintenance sales through new equipment conversions
General understanding of contract terms and/or language and can present said terms
Create a solid sales pipeline; be able to use it for sales forecast accuracy
Selling value and differentiating KONE products and services to qualified leads
Assist/take action where needed; national account requests, mentoring new reps (experience pending), trade shows, visiting customer sites, etc
Record account/customer activity in Customer Relationship Management (CRM) system (e.g., Salesforce)
Ability to build customer relationships: Outstanding interpersonal & communications skills
Customer focus, ability to understand customer needs & propose solutions that meet them
Proficiency with Salesforce and Quick Notes highly preferred
Business acumen to ensure sustainable revenue & profitability growth
Comprehensive understanding of sales funnel management & customer relationship management tools
Education: Bachelor’s degree or 5+ years of work experience
Experience: 3+ years of experience in sales
Experience: Construction or industrial equipment service sales highly preferred

Service Sales Resume Examples & Samples

Creation/execution of successful go-to-market strategy for growing KONE service customer base
Prospecting for new customers, including cold calling and identifying competitive accounts that can be converted to KONE services
Selling quoted repairs/upgrades to existing maintenance customers and non-KONE customers
Work closely with National Account Directors on requests for new business
Educating customers on safety issues, code requirements or potential upgrades
Willingness to prospect and identify new business opportunities
Customer focus: Ability to understand customer business, identify solutions & communicate value for customer by proposing and persuading to buy and assist with project management
Capacity to become knowledgeable on safety issues and code requirements
Ability to build customer relationships – all individuals within the sales/project management process: strong interpersonal & communications skills
Comprehensive understanding of selling & sales tools
Experience: 3+ years of experience in sales (title pending experience)

Service Sales Manager Resume Examples & Samples

Lead and develop the team of KAM, hunter & farmer profile sales people
Retain and increase service portfolio
Reach and exceed budgeted goals (LIS, order received, monetary value, discount level)
Sustain and increase monetary value of the service portfolio
Build solid relationships and account for with Strategic & Core 1 customers
Identify and understand market trends and growth opportunities
Develop relationships across the whole organization: business lines and supporting functions
Minimum 3 years of leadership experience in B2B service market (real estate, facility management, engineering services)
Strong client orientation, high standards of client service
Focus on proactive growth through winning from market
Ability to nurture long-term relationships with the customers
High negotiation, influencing skills and an ability to persuade
Developed presentation and public-speaking skills

Service Sales Executive Resume Examples & Samples

Prospect and qualify potential buyers, following up on leads, and utilize marketing strategies
Independent, creative thinker
Ability to sell intangible services

Service Sales Specialist Barcelona LCS Resume Examples & Samples

Desirable to live in Cataluña/Aragon/Levante
Proficiency in Catalan & English Medium/high
Bachelor Degree at Technical /industrial Engineer or significant selling/promotion experience in a medical, healthcare or technical field (e.g. biomedical engineering, medical physicists or Life Sciences field)
Technical knowledge of Ultrasounds and Life Care Solutions equipment
Excellent verbal and written communication skills in local language (Spanish and Catalan) as well as good command of English
Windows & Office High/Medium level. Oracle & Siebel similar experience/knowledge
Able to travel through Spain and Europe. (75%-80%)
Valuable significant experience as Field Service Engineer Imaging Diagnostic/Ultrasound/ Life Care Solutions equipment

Service Sales Executive Resume Examples & Samples

Develop and maintain an active proposal backlog that will support achieving the designed sales plan
Maintain correct and complete records of all sales related activities
Support the service department to generate leads for service or equipment/device upgrades

Service Sales Manager Resume Examples & Samples

Overall responsibility for the following functions: customer and service sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems
Responsible for determining ancillary product needs/relationships that complement Trane core products
Required to interact with the Operations Department to ensure smooth hand off of projects to the Project Fulfillment processes
Manages on going performance by monitoring and coaching Account Managers’ effectiveness and efficiency in relation to project attainments, customer service, customer relationship development, and business profitability

Service Sales Account Development Manager Resume Examples & Samples

Conduct sales calls with customers to promote substation service offerings
Perform customer facility walk-through sessions to identify service opportunities and capture installed base information
Lead the development and implementation of service sales account plans to ensure service growth in target accounts in assigned region
Recognize & develop substation service project opportunities to creatively meet customer needs and provide solutions
Work with multiple sales account managers, business units, and third party companies to structure successful project teams
Establish, build, and maintain long-term customer relationships
Manage substation service sales activities in an assigned region to achieve assigned order objectives
Close service sales opportunities into ABB orders
Provide technical direction for service sales training to less-experienced staff
Support management with key data and insights on markets, opportunity tracking, and effective service selling tactics
Maintain full compliance with all ABB Policies, Laws, and Regulations (including Operational Health and Safety requirements)
Additional duties may be assigned, as required
Bachelor's Degree with 5+ years of experience in sales, sales support, and/or service of power systems / solutions; OR
Master's Degree with 3+ years of experience in sales, sales support, and/or service of power systems / solutions; OR
Associate's Degree with 7+ years of experience in sales, sales support, and/or service of power systems / solutions; OR
High School Diploma (or GED) with 9+ years of experience in sales, sales support, and/or service of power systems / solutions
Bachelor’s degree in an Engineering-oriented field of study is highly preferred
Previous experience working with electrical substation equipment (i.e. Transformers, Switchgear, Circuit Breakers, etc.); recent technical sales and/or client-facing experience presenting electric substation equipment solutions is heavily preferred
Familiarity with Operations & Maintenance practices of electric substation equipment
Experience with Substation construction
Experience negotiating long term substation service contracts
Ability to technically understand customer substation service needs and develop ABB solutions
Ability to successfully manage multiple priorities concurrently
Ability to listen effectively and understand customer needs
Ability to clearly present ABB value propositions to the customer
Self-starter & team-player attitude – able to work well with others in a proactive manner
Working knowledge of commercial and legal terms and conditions
Familiarity with multiple ABB power products and services
Strong communication skills (verbal and written) and presentation skills

Service Sales Account Development Manager Resume Examples & Samples

Conduct sales calls with customers to promote service offerings
Recognize & develop service project opportunities to creatively meet customer needs and provide solutions
Manage service sales activities in an assigned region to achieve assigned order objectives
High School Diploma (or equivalent degree) with 9+ years of experience in sales, sales support, and/or service of power systems / solutions
Bachelor's Degree with 8+ years of experience in sales, sales support, and/or service of power systems / solutions
Previous experience working with electric substation equipment (i.e. Transformers, Switchgear, Circuit Breakers, etc.); recent technical sales and/or client-facing experience presenting electric substation equipment solutions is heavily preferred
Ability to technically understand customer service needs and develop ABB solutions
Strong communication skills (verbal and written)

Hydro Service Sales Manager Resume Examples & Samples

Accountable for contributing to commercial growth and achieving financing target within Turkey and Georgia
Leads the commercial activity of retrofit and service opportunities for the Hydro Business within the country from opportunity identification and pre-positioning
Co-leads with Commercial Operation team the selection of opportunities
Ensure active positioning of GE solutions on service and retrofit opportunities by understanding customer needs, value drivers and decision making process
Develop new retrofit and service opportunities by working pro-actively with customer to develop value proposition and GE solutions
Manage relationship with key Turkish and Georgian hydro customers
Cooperates with Region Sales leader to drive customer intimacy with all keys decision makers and influencers, mapping and strategy development for a given Customer
Develops co-creation of new customer oriented solutions to meet customer needs
Accountable for quarterly commercial performance ( Budget vs Forecast vs actual) and pacing
Drives a culture of opportunity visibility, accountability and data accuracy
Works with absolute integrity and full adherence to the Ethics and Compliance rules
Contributes to focused campaigns on broader Market opportunities, to overall profitable growth strategy
Experience and success in setting commercial vision and results oriented
Ability to influence cross functional Business teams to drive sales strategy and growth in the country
Proven successes in managing complex sales projects and implement appropriate partnerships with stakeholders inside and outside the country
Deep knowledge of country market and competitive issues
Demonstrated deep services knowledge

Service Sales Specialist Resume Examples & Samples

Sustain existing business and drive profitable new business that exceeds territory sales targets
Use effective management, prospecting and qualifying activities to communicate business direction
Maintain relationships with the field employees to ensure timely, accurate, and prompt forecast submissions
Prepare and deliver accurate business forecasting on a monthly basis
Monitor competition and changes in the industry
Provide effective feedback to the sales and marketing organizations that include suggestions for expanding product offerings
BS/BA degree (required)
Minimum of 3-5 years successful hospital sales experience (required)
Healthcare Service Sales Experience preferred
Validated successful sales performance
Excellent presentation, communication and follow up skills
Proven ability to work effectively within a team-selling environment
Demonstrated and verifiable recent success in complex sales situations
Preferred candidate will live in the Chicago, IL area

Service Sales Manager Resume Examples & Samples

Sales Management in the Area
College degree required (prefer BSEE/BSEET) and 5+ years of direct selling experience of electrical services and/or 3-5 years of management experience of a services sales team. Must have knowledge of (city/state) market
Willing to work flexible hours, weekends, with up to 50% overnight travel required
Requires a high degree of communication, supervisory, organization and good management skills
Communicate effectively, in writing and verbally, with clients, peers, subordinates and management
Strong computer skills including editing, formatting and using templates in Microsoft Word, Excel, PowerPoint and company provided software programs
Valid Driver’s License required with clean driving record

MVS Service Sales Specialist Location Resume Examples & Samples

More than 8-year local experience
Good at solutions selling, be able to handle large opportunities according to customer’s business needs and IBM’s value of solutions. Not only follow customer’s requirement
Have end to end experience of leading to verify and close complex solution deals

Head of Service Sales Region Ceu-hamburg Resume Examples & Samples

Develop service business areas sales teams with strong business development skills
Build an account management team with hunter & challenger profiles
Develop commercial operations team deal closer & commercial operations profiles
Maximize business portfolio with biggest wind asset owners through customer intimacy
Secure customer orientation across all Service Sales roles
Work with global Service Sales on setting the ambition levels for annual budget and stretched sales targets
Work with global Service Sales on building an ambitious 2020 Service Sales growth plan
Lead deployment of Service Sales growth plans across business area teams and Account Managers
Provide input to service product roadmap and support launch management of new products
Set direction for sales & marketing plan together with global Service Marketing and SBU Marketing
Ensure that regional commercial operations deploy principles on sales performance management, annual budgeting and strategic forecasting set by global Service Sales
Drive business and customer intelligence, lead & opportunity management and price & margin management with support from global Service Sales
Provide input for CRM and sales process management, ensuring execution speed and insights in frontline
Contribute to the development of a strong global Service Sales organization
Master level degree from business school or university
Experience Senior Sales leader, preferable with account management experience
International leadership experience
Proficient English

Service Sales Manager, Doha-qatar Resume Examples & Samples

Creates, plans and implements sales strategy, and strategic sales and business development initiatives, in alignment with global sales strategy. Achieves sales targets in respect of both budgets and sales efficiency
Establishes sales targets and ensures sales achievement through regular oversight and definition and implementation of improvement plans as needed
Identifies opportunities at existing and potential new customers and determines plans for acquisition and allocates resources
Coordinates the flow of information for sales activities and transactions, including leads, billings, orders, contracts, etc. and evaluates data to ensure achievement of goals. Monitors and provides reports on market intelligence
Supports the development of strong relationships with key customers. Builds and maintains strong relationships with key decision makers. Ensures efficient marketing communications
Ensures achievement of sales volume and product mix targets by setting appropriate price and margin for sales. Participates on negotiations of key contracts, manages ongoing costs
Monitors client financial status and reports any changes regarding risk to relevant internal partner teams. Identifies and manages potential risks relating to contract agreements across customers/channels
Ensures that the area of responsibility is properly organized, staffed, skilled and directed. Coaches, motivates and develops direct and indirect subordinates. Drives and ensures know-how sharing and cross-collaboration

Director, Service Sales Resume Examples & Samples

Reporting to the Service Director, the Head of Service Sales will manage a team of sales force to sell service maintenance contracts, parts and repair, fleet optimization and wind farm intelligent big data solution, accountable for service sales revenue growth, and market sales strategy implementation
Service sales management
Drives and monitors sales forecasting, planning, and budgeting processes used within the APC service sales organization. Proactively monitor and strive to maintain high levels of quality, accuracy and process constancy in the sales planning, and sales plan execution. As needed, coordinates activities with other functions and stakeholders in the global organization
Manages and improves the assignments of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources
Grow the clients’ Corporate executives’ relationship and become a trusted advisor
Co-develops and implements go-to-market service sales strategy
Implements enabling technologies, directs and supports the consistent implementation of companywide initiatives
Parts and Repair, Fleet Optimization and Maintenance Contract Sales
Grow profitable business
Manage the sales force to reach the sales targets, mentor sales force and lead the deal opportunity to the final stage of closure
Achievement of sales revenue, gross profit margin, and strategic objectives for China service sales unit
Design & implement processes, and solutions to overcome the obstacles, and manage to achieve team objectives
Build close contacts with global service sales teams, and create a cohesive work environment
Work closely with WTG sales to sell new O&M service contracts
P&L responsibility
Manage the execution of contractual obligations to achieve revenue targets
Manage account receivables to achieve cashflow targets
Resources Management
Hire, motivate and manage staff to ensure we have the right fit personnel to lead the sales cycles, and achieve the clients’ utmost satisfaction
Maintain a professional appearance and participate in positive team effort to achieve team and company goals
University degree in Engineering, and/or graduate degree in Business or related discipline
Last 5 years consistently achieved sales revenue and gross margin targets in the same or similar industry
Minimum 10+ year of service or industrial product sales and sales management experience with a well-established multinational company in an industry with similar challenges
Proficiency managing analytically rigorous initiatives and possess strong analytical capability
Good understanding of wind power industry is desirable
Proficient in both written and spoken English, excellent Chinese writing skills
Ability to achieve credibility and influence decision making executives within customer account
Excellent communication and negotiation skills – able to manage high-level communication between Vestas and Customer
Self-motivated and able to work with ambiguity
Good at handling changes and emergencies
This position requires extensive domestic travel

100

Electronic Service Sales Executive Resume Examples & Samples

Must identify customer needs and develop sales strategies to meet objectives
Establish contact with prospects and qualify potential buyers by scheduling sales calls
Follow up on leads, utilizing SimplexGrinnell marketing strategies
Develop a sales strategy to gain customer understanding of company product offerings
Conduct seminars, demonstrations, etc. in order to identify and generate leads for prospective customers
Develop financial justifications, prepare proposals, make presentations, and perform the necessary follow-up for a successful closing of the sale
Interface effectively with district operations to deliver and improve service delivery
Deliver sales against an assigned quota. Maintain established accounts through regular customer contact in pursuit of follow up sales
Report progress and supply metrics to operation and corporate teams on a weekly and monthly basis
Participate in trade shows, special product demonstrations, and other events with the objective of increasing sales and enhancing the company’s image
Must be able to pass a background check, MVR check

101

Service Sales Specialist Resume Examples & Samples

Sells service solutions to customers, focusing on volume, mix and profitability targets for assigned Business Units
Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution. Ensures a positive customer experience throughout the sales process
Prepares sales plans using company tools. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls
Creates added value for the customer and ABB and ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques. Communicates details in accordance with ABB offering and strategy for the assigned service solution (delivery time, payments, and general terms and conditions)
Ensures that contracts are executed correctly and that deliveries are on time and at agreed costs, with the assistance of administrative sales support
Execute technical support, act as specialist and solve problems in own expertise area. Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed

102

Junior Account Manager, Service Sales Resume Examples & Samples

Build and develop relationships with existing and new Kratos clients, in regards to service contracts
Develop and implement prospecting/sales campaigns, with a focus on service contracts
Negotiate contracts and agreements
Work towards learning design /configure basic fire alarm, security or communications systems
Fulfill revenue quotas and quote quotas as specified by management
Desire to learn the fire alarm, security or communications market, its major customers / users, major competitors, and the dynamics of the market
Must possess local industry awareness
Must possess strong communications and customer relations skills
Must be willing to learn the main territory competitors, their markets, products, and pricing strategies
High integrity and trustworthiness
Proficient with Microsoft Office, Word, Excel, and PowerPoint
Proficient with Outlook and the Internet
High-level of integrity and trustworthiness. Must be driven and resourceful
Must possess a 4-year college degree, with a desire to begin a career in the security and life safety technology industry
Previous sales experience of integrated electronic security, life safety and/or other technology related fields would be a plus, but is not required. Must demonstrate a desire to learn and grow in a security integration and life safety technology company. Must be willing to learn the abilities to market, prospect and propose service contracts for new and existing security and life safety systems. Must be professional and articulate with high-level communication skills

103

Associate Service Sales Manager Resume Examples & Samples

Bachelor’s degree required - Computer Science, MIS, Engineering, graduate degree preferred
Self-motivated, energetic, dedicated, driven, tenacious, achiever, well presented, able to communicate effectively at all levels
Ability to articulate the value proposition; focus on selling business outcomes
Have a positive “can-do” attitude and be ready to take on all tasks
PMP certificate is a plus
75898BR

104

Service Sales Manager Resume Examples & Samples

Leads the Service Sales team on a daily basis in a defined territory. Manages strategic relationships. And indirect channel partners
Presents and sells One GE Healthcare Service Contracts at Point of Sale and at Renewal (maximize Capture rate) and sells non-contracts products
Identifies new prospects across all modalities and feeds to appropriate Service/Sales Team members
Delivers objectives in terms of growth revenues for the assigned zone
Leads and coaches the Service Sales force in his/her LCT for customer accounts in a defined territory
Identifies business opportunities to increase share and maximize One GE Healthcare service sales revenues
Responsible for defining Estimate and sales
Responsible for Revenue for all service segments
Proactively works with LCT GMs and their teams. And be part of the LCT intact team and provide essential POS support to further grow 1 GEHC IB
Participates in and develops customers account strategies with Product Service Sales Specialists, Director of Service/Operations director and their teams
Follows up on contracts with the Commercial Operations Teams
Develops customer relationships at all levels from system operators to Board level to promote Service offerings
Provides inputs to Region Service Marketing Manager to increase strategies efficiency
Promotes and sells Service image and tools (Customer Service Center, Academy…)
Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int'l and/or local Law is broken
Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible
Strong leadership and people management skills
Both direct and indirect sales channel expertise
Selling and negotiation skills
Board level negotiator
Language proficiency in English
Strong customer skills

105

Device as a Service Sales Specialist Resume Examples & Samples

Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry
Negotiates and drives deals to ensure successful closes and high win rate
Leadership and initiative in successfully driving specialty sales in accounts - prospecting, negotiating and closing deals
Conceptualizes and articulates well-targeted solutions in area of technical specialty -- from proposal to contract sign-off

106

Service Sales, FSI Resume Examples & Samples

Building relationships with customers and partners in positions within the procurement process
Plan and prioritize sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially managing personal time and productivity
Requires BS/BA or equivalent
10+ years of solution selling and Consultative selling
CXO Relevancy: Adding value by proactively identifying business opportunities for the customer/partner, conveying a firm understanding of the customer’s/partners business and political drivers, displaying executive presence by building rapport and credibility; effectively influencing other people to accept a solution; clearly connecting solutions to business needs

107

Service Sales Customer Representative Resume Examples & Samples

Via face to face meetings, e-mail and the telephone, maintain and develop relationships with assigned contract customers
Attend to customer needs and requests, serving as liaison to appropriate Honeywell personnel and departments and tracking action items to completion, ensuring customer satisfaction
Facilitate resolution of customer issues
Assist in new contract setup, customer binder preparation and kickoff meetings
Administrative management of the service contract renewal and escalation process
Collaborate with management and service team to help forecast future agreement escalations
Work with the management and sales to renew the service agreements of assigned customers at profitable margins
Seek out potential revenue opportunities including customer’s budgeted upgrades or expansions, forwarding these opportunities to the Service or Sales Leaders as appropriate
Understanding and expressing the value that Honeywell brings, to the customer, to drive specific business outcomes
Meet monthly deadlines for customer contact reporting
Meet monthly deadlines for agreement escalation input
Prepare and maintain contract documents on the Service Team shared drive
Meet and exceed goals and objectives for customer retention
Participate as a member of the Region Customer Advocate Team by sharing ideas and providing input to improve customer retention
Supports Service and Sales teams by providing agreement financial standing, past history, Contract Audits, agreement addendums/amendments
Bachelor’s degree and 3+ years of customer service experience
Or High school diploma and 7+ years customer service experience
1 year plus Computer literacy (Microsoft Office Suite)
Valid drivers license
Exceptional written and oral communications skills
Previous experience in face to face customer service
Knowledge of HVAC Building Automation, Fire, and/or Security systems
Must be a good listener
Must have excellent customer service skills – people person
Minimal supervision – self starter
Works well in a Team and Individual Environment

108

Service Sales Specialist Resume Examples & Samples

Your main responsibility in this position will be to develop the Energy Efficiency initiative within the Drives Business Unit, creating sales opportunities in the Southern African Region
You must be able to discuss solutions on all levels, from individual products to complex solutions, including engineered solutions
You also need to be able to conceptualize and visualize proposed solutions
You must ensure that internal processes, product marketing and logistics information are set up as required by the business in order to promote, sell, support and grow the Energy Efficiency market
The person must have in depth technical knowledge of Variable Speed Drives and energy efficiency applications
Manage individuals to generating a high level of customer satisfaction in all activities such as promotions, demonstrations, customer events, product availability, technical support and training
Manage sales and support team to provide technical and sales support to Internal Business Units, Channel Partners and End Users
Ensure profitable business, meet departmental targets and manage costs (Profit & Loss)
Advise and evaluate the correct technical solutions, pricing levels and competitor intelligence
Keep up to date on the latest technological trends within ABB and the industry
Presentations, demonstrations and seminars of Variable Speed Drives

109

Service Sales Consultant Resume Examples & Samples

Lead Management – self generation of leads through planning & execution of business development activities from a variety of lead sources. Identify and qualify leads against solutions to pursue to bid. Collaborate across business channels for other enterprise solutions where leads can be supported, as required
KPI’s
New AMR sales v target and v prior year
Conversion % (Quoted v Won)
Quote Output
Activity - visits
Market share growth (new Customer acquisitions)
<5% open opportunity pipeline past close month
Productivity (total cost v created value in gross margin)

110

Enterprise Service Sales Manager Resume Examples & Samples

Bachelor degree or equivalent experience. MBA plus
Experience and strong at services solutions and consultant selling
Experience leading complex service implementations that involve interaction with the customer and internal Thermo Fisher groups, including IT, HR and finance
Good English capacity, both written and oral
Advanced PC skills, especially in Microsoft Office products, including project and visio
Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement

111

Electronic Service Sales Rep Resume Examples & Samples

Good oral and written communication skills and sales techniques
Valid driver's license with an acceptable driving record
Ability to obtain appropriate licenses required by national, state and local codes

112

Service Sales Manager Resume Examples & Samples

Understand and respond to customer requirements in request for quotations that are within the scope of service
Using knowledge of the market and competitors, identify and develop the Service’s unique selling propositions and differentiators
Define all Service requirements to be included in new product/service contracts
Coordinate Functions (Legal, Finance, Supply Chain, Technical Support, Sales) during proposal preparation and follow-up
Drive the negotiation with customers
Conducts one-on-one and group sales presentations, promoting new products and services and enhance existing customer relationships
Secure world class customer relationship, leading to increased Customer Satisfaction, service contracts backlog as well as sales from new products and services
Identify (i) potential customers and the decision makers within the client organization and (ii) opportunities for service’s campaigns that will lead to an increase in sales
Be accountable for overall deal strategy, resolving, tracing and escalating critical issues to minimize project risk factors, ensuring deliverables are being achieved within the base-lined time scales and cost plan
Other duties include nurturing relationships with top accounts and coordination with Service Sales in the team selling approach
Master's Degree (or equivalent work experience) in Engineering is preferable although other disciplines business, marketing and sales or related field of study will be also considered
At least 5/8 years’ experience in a commercial position with a proven track record in meeting sales targets. Experience in Service Sales will be much appreciated
Energy market knowledge: 4 or 5 years’ experience in the Energy market will be required, although case by case will be studied
Possess core competencies in contract related fields and business management, with risk management experience
In-deep knowledge and expertise on contractual terms & conditions with capability to evaluate change impacts and/or to handle possible claim
Fluent in Greek and English (Fluency in additional languages is a plus)

113

Service Sales Manager Resume Examples & Samples

Manage the day-to-day high volume activities of a district or branch sales team ensuring we meet or exceed customer and sales goal expectations
Create and drive local sales strategy in alignment with enterprise programs and strategies
Lead all PMA high volume sales activities for the area’s geographic boundary for the fire alarm, security, fire sprinkler and fire suppression businesses
Grow and retain the recurring revenue base and associated service revenues by directly coaching/mentoring/training the PMA Security / Preventative Maintenance Agreement / Customer Care and System Integrity sales teams
Collaborate with other area and nationally based PMA and solutions sales leaders to leverage best practices and achieve company objectives in growing the national account customer base
Support the Area General Manager for all PMA high volume related sales activities as required
Comfortable leading and working in teams, experienced at project management and successful selling at all customer levels

114

Service Sales Manager Resume Examples & Samples

Work with quality, supply chain and manufacturing to ensure correct response to client and market expectations for service
Create a service business plan based on market requirements and trends to make service one of the value adders in the commercial proposition
Support and drive sales for Service Contracts, Extended warranties and leverage the excellent OPEX offer and value proposition from Schneider
Applies excellent market knowledge and account management skills necessary for dealing with specific, high-level target audiences, and knowledge of project development (PPA, licenses, dealing with the lenders, and consultants) in a project finance environment
Electrical Engineering Degree (Bachelor or Master Level) is preferred. A business degree is also accepted
Knowledge of electrical distribution products (mainly LV and MV, but HV will be a part of the scope as well), electric utility requirements, power electronics (related to solar inverter technology), system sizing, grid codes, Monitoring & Control SCADA
Ability to prescribe, influence and convince
Ability to foster cooperation

115

Field Service Sales Specialist Resume Examples & Samples

With a main focus on a strategic account portfolio, Develops account profiles and executes the sales plan
Identifies and contacts potential customers or prospects, either existing or new
Secure customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)
Provides monthly forecasts and summaries in a timely manner
Participates in the preparation of analyses and reports on field service performance
Prepare sales quotations and proposals, including any activity that has to be outsourced, in respect of FS expected margin
Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities
Educate customers on all SE products and services
Provide mentoring, coaching and guidance to other sales employees
Coordinate and/or attend trade shows and marketing/sales seminars as needed

116

Inside Service Sales Resume Examples & Samples

Prioritize estimates in order to meet sales schedule
Prepare clear and concise estimates by gathering all necessary information, including prints and specs, and RFI’s, defining feasibility of projects and profitability
Establish and maintain subcontractor and vendor relationships
Coordinate and verify subcontractor quotations and scopes of work
Develop technical proposals, detailed scope letters and optimal system designs
May attend sales calls, pre-bid meetings and site walk-throughs for potential projects
Call on consulting engineers, general contractors, and mechanical contractors obtaining potential project information vital to future sales
Negotiate with contractors in order to strengthen chances of project award
Generate preliminary construction schedule
No related work experience required
Excellent mathematical skills including, but not limited to Calculus and Geometry
Proficient in Microsoft Office programs including but not limited to, Access, Project, Word and Excel
Capable of reading blueprints
Good conceptual aptitude

117

Service Sales Executive Resume Examples & Samples

Individual sales planning and sales funnel management
Creation and execution of successful go-to-market strategy for growing KONE services customer base
Ability to meet and exceed challenging revenue and profitability growth targets
Efficient conversion of sales leads to opportunities and deals
Drive to win & positive can-do attitude
Analytical ability and business acumen to analyze & prioritize opportunities
Ability to build customer relationships: Good interpersonal & communications skills
Good understanding of selling & sales tools

118

Service Sales Manager Resume Examples & Samples

Develop and implement a comprehensive sales targeting plan to achieve a dynamic sales funnel in order facilitate growth expectations within assigned territory
Utilize CRM (SF.com) daily, to document and manage the sales funnel, maintain customer contact data including and meeting notes and sales progression
Successfully utilize influencing skills to engage territory based business partners on sale of service contracts
Facilitate the inventory and assessment of customer-owned equipment prior to executing service agreements
Maintain individual industry regulatory knowledge as well as technical product knowledge in order to support customer education
75% Travel
Experience developing sales plans, tracking sales activity, understanding local market competitive trends, and experience analyzing sales deal

119

Service Sales Director Midwest Resume Examples & Samples

Rely on excellent leadership and interpersonal skills to initiate and maintain executive-level interaction and customer satisfaction
Assign territories and accounts to sales specialists
Manage budget and practice expense controls
Relationship Management (external): An incumbent would be responsible for the establishment and nurturing of a professional business relationship between a customer and TD at various levels of the client's organization. Relationship management involves knowledge of the client's industry and specific business, strategic thinking and interpersonal sensitivity all founded in trust
Maintain and grow file value and orders within an assigned account base
Accountable for meeting and exceeding assigned order and revenue objectives
Participate in Industry/Sub-Industry level bid reviews, account & strategy planning
Demonstrated success in sales. 75%+ success record for making sales goals

120

Service Sales Director North East Resume Examples & Samples

Sales Leadership: The ability to motivate and empower a sales team to achieve a common goal. This includes providing a shared vision, modeling the way, and challenging the status quo to champion new initiatives. This competency involves providing clear direction, championing change, influencing others, and creating an environment that fosters professional and personal success
Maximize sales across targeted Teradata Division account base. Develop and/or capitalize on industry knowledge and contacts to uncover business opportunities. Advise, counsel and recommend solutions to sales specialists for presentation to customers on how to meet or address needs
Manage the sales funnel and the line of sight. Accurately forecast business results/outlook
Relationship management (internal): maintain and influence relationships with internal partners and resources across Teradata Division and NCR
Develops sales strategies and techniques for increasing services content and in selling CS value added services by expanding wallet-share for new and existing accounts
Communicates consistent industry & sales team direction while working with assigned TSC and TSAM resources
Manages sales team and customer service escalations
Experience in selling and articulating the value of Teradata (or similar) solutions, including products

121

Service Sales Specialist, Jeddah Resume Examples & Samples

Establishing and maintaining effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution, ensures a positive customer experience throughout the sales process
Formulating sales plans using company tools. Performs regular status reviews and proposes recovery plans in case of potential order shortfalls
Ensuring efficient marketing activities and value proposition to customers
Identifying and developing of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration

122

Service Sales Account Executive Resume Examples & Samples

Drive individual and team sales for all SimplexGrinnell products within the assigned territory
Develop a sales plan for assigned territory based on customer type, qualify and prioritize opportunities, and maintain appropriate territory records
Develop financial justifications, proposals, presentations, and perform necessary follow-up for successful closing of the sale
Work with customers to ensure that SimplexGrinnell is meeting their requirements to ensure long-term customer loyalty
Highly motivated and results driven
2+ years of sales and/or customer service experience with a similar product, service or industry
Excellent communication skills and ability to quickly qualify opportunities
BA, BS or similar degree highly preferred

123

Service Sales & Marketing Engineer Resume Examples & Samples

Involvement directly in marketing plan and development of service business based on your knowledge / experience & Business Unit Transformer Service strategy in the country
Developing the service business as per guide line for offering & execution process in the country Iran
Spare parts services
Emergency spare parts & service parts
Sales of the product type in classic, limited, obsolete status according to life cycle management table, if any
Migration, retrofit and modernization (Including the new products delivered)
Revamping and small projects in close cooperation with Sales & Marketing Team
Refurbishment and repair
Field service activity that include allocation of service engineers, spare parts, equipment’s
Erection, installation and commissioning as standalone service to 3th parties or to 3th parties as a part of service contracts
Customer support service such as hardware, software service contract service, on-site support. Telephone support, etc
Education and training
On line service, remote service & subscription services
On-Line monitoring of Transformers
Proactively participate with sales & Marketing manager on target service cases an organized manner
Coordination with sales & marketing manager in sales process where resources & service project handling needed in time of offering
Reporting back on service sales challenges on time to responsible segment / product group (PG) sales & marketing responsible & respective feeder factories and use all internal channel to success to avoid any cost impact & delay
Co-responsible for quality & delivery of services and services cases secured on HSE requirements and work close with Country HSE Officer
Working out on revenue forecast in close cooperation with Sales Manager

124

Service Sales Manager Resume Examples & Samples

Engineering Degree (Electrical & Electronic Engineering preferred)
5 years minimum of experience in sales management and related aftermarket solutions activities
Significant Electrical Product knowledge

125

Service Sales Manager Resume Examples & Samples

Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
Determine annual unit and gross-profit plans by implementing marketing strategies; analysing trends and results
Maintains sales volume, solutions mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
Responsible for meeting the sales targets of the organization through effective planning and budgeting and implementing regional sales programs and field action plans
Map potential customers and generate leads for the organization for new opportunities
Lead, motivate, coach and develop the regional sales team to achieve their set targets, embedding a culture of performance management
Complete national sales operational requirements by scheduling and assigning employees; following up on work results
Ability to understand and drive your own & team performance
Experience of establishing a performance management culture
Strong analytical and problem solving skills especially the ability to analyse data
Ability to presenting at senior level

126

Service Sales Specialist Resume Examples & Samples

Implement service sales strategy to prepare sales plan
Generate service sales and develop new market opportunities by utilizing market trend information
Establish long term customer relationship by understanding their requirements and demonstrating in-depth technical service knowledge to promote Life Cycle Management (LCM)
Sell entire service product portfolio to expand ABB footprint in the designated area, monitor sales proposals, tenders and follows up proposal statistics
Prepare ABB’s Service offerings based on customer needs in accordance with ABB offering and strategy

127

Service Sales Manager Iberia Resume Examples & Samples

Sell and promote all GE Reciprocating Engines service products
Create and develop specific commercial strategy to grow Waukesha service business in the region
Interface directly with the customer base in the region (incl. presentations, conferences, fairs)
Develop, coordinate and conduct growth activities for the region
Develop existing customers and generate new potential (key) customers, coordinate with and utilize the Reciprocating Engines new equipment sales network and the GE network
Identify and evaluate the customers’ project needs and specifications and provide them with technical and commercial support on the Reciprocating Engines service products
Drive LCV (Life Cycle Value) to our customers
Develop, recommend and support go-to-market service strategy decisions and growth-ideas
Review service requests for proposals, support standard and non-standard offers,
Develop competitive and customer analysis providing competitive win-loss data
Negotiate and conclude contracts and frame agreements within the respective DOA
Support Segment entitlement analysis based on Customer input
Technical and commercial educational background (Bachelor Degree)
Proven success record of sales and/or service experience
Strong customer orientation and external focus (hunter)
Dynamic and Confident character
Willingness to travel and participation in internal meetings/trainings (international) as well as representation of the business in trade shows and conferences
Excellent oral and written communication & negotiation skills
Team spirit
Experience with the market and culture
Fluent in Spanish and English, both written and verbal skills. Please note candidates that are not fluent in Spanish, will not be considered
Well experienced with standard office software (MS Office)
Local valid driving licence

128

Director, Service Sales Resume Examples & Samples

Influential leader who can help others connect the dots quickly and accelerate decisions
Track record of success for increasing and optimizing the level of services in accounts
Viewed as an expert on the industry trends and the impact on Cisco’s Services portfolio
A confident and authentic leader. Depth and breadth of applied judgment, agile decision maker, demonstrated operational excellence
A tireless, high-energy professional with an entrepreneurial, risk-taking flair and will possess a brand of confidence, which allows for delegation and empowerment of the team
Strategic and innovative with an external awareness to adapt to market transitions and understand the nuances of selling complex solutions
Strong leadership skills in coaching and developing a sales organization
Excellent communication skills and ability to persuade – using simple communications that convey complex concepts in a compelling, concise, inspiring and creative way
Experience overseeing and driving a channel partner strategy
A strategic thinker and able to communicate effectively and influence cross-functionally
Excellent command of financial metrics
Mature leadership, instilling a co-operative team-oriented culture, values diversity of people and perspectives
An engaging leader able to inspire and create excitement with their sales team, as well as across the entire organization and in the marketplace
Ability to look for new market opportunities while managing the cadence of the business
Self-awareness of strengths and development areas
Executive leader with a minimum of 8-10 years of Sales Leadership with emphasis on Services Sales
Leadership experience in leading through change and transformation
Proven success as a collaborative leader in a solution sales organization

129

Service Sales Specialist Resume Examples & Samples

Support and drive the Traction Service business by identifying and developing customer service opportunities with target customers who could be End-Users, OEMs and other suppliers into the rail industry
To develop, collate and draft detailed pre-qualification and bid documentation in response to customer tenders. Liaise with commercial / legal colleagues to facilitate the negotiation of the Commercial Terms and Conditions for these contracts
Visit customers, possibly in coordination with Regional Sales, and drive deals through negotiation to closure
Actively support Regional Sales in service sales planning on account and opportunity level for the traction service portfolio in defined regions
Use the Siemens CRM tool to document and report on business opportunity pipeline and successful sales. Support the Regional Sales team in Business Target planning on an annual basis and in monthly forecasting

130

Service Sales Specialist Resume Examples & Samples

Plans sales volumes and potential of target customers (full time dedicated to promote Motor Repair Sales)
Provides information for forecasts and planning
Investigates and evaluates specific business opportunities, for customer related motor repairs service portfolio
Prepares customer contacts, builds and maintains a customer focused network in order to develop both customer and industry sector expertise systematically
Prepares and negotiates motor repairs proposals and service contracts in cooperation with other involved professionals and management
Contributes to the development of a customer needs focused After Sales Service

131

Account Manager, Aftermarket Service Sales Resume Examples & Samples

You will be selling service contracts for our instrument solutions. That includes maintenance and repair contracts, compliance products and CrossLab solutions in key accounts - primarily through face-to-face sales activities
You will be a key player in growing the existing business through acquiring new customers from the installed base of Agilent users and the market of customers with chromatography equipment
You will be managing and driving the Multivendor (CrossLab) business in Denmark working closely with the delivery organization in supporting the entire service sales team for all customer requests
You will collaborate closely with Transactional Sales and Service Delivery Organizations to develop and implement Account Plans
Have a Bachelor or Master's degree within Sales, Marketing, Economics or equivalent
Have a good business understanding
Are customer focused
Have a strong interest in sales
Preferable have some experience with sales or other relevant student jobs
Fluent in English and Danish
Strong business development and sales/closing skills
Like exploring new customer opportunities
Have structured working approach

132

Service Sales Manager Resume Examples & Samples

Creating consulting opportunities, managing pursuits and closing deals
Successfully generate Consulting Services sales, achieving and frequently exceeding assigned quota
Qualifying and developing value-add propositions for enterprise clients and prospects
Managing the customer relationship(s) from initial discussions to close of deal
Developing a strong revenue backlog, account planning and account development
Presenting implementation offerings to existing customers and new prospects
Forecasting for future accounts and opportunities
Working collaboratively with the Consulting Director for resource planning to ensure successful knowledge transfer and onboarding of new customers
Updating CRM tools (Salesforce) with accurate status and documentation from the sales cycle; and
Creating new templates and approaches for use in working with new prospects, such as service offerings and SOW templates
Bachelor equivalent mandatory, Master and/or MBA equivalent advantageous
Business level English mandatory
Minimum 5 years of sales and/or services experience, including at least 5 years of experience in a consulting or services role, and at least 3 years as a sales contributor
5+ years of experience in Business Intelligence / Analytics Software Industry required
Goal orientation and a track record in managing Enterprise accounts for delivery and growth
Expert presentation and communication skills
Excellent organizational, time management and project management skills
Project Management experience in the delivery of technology services 5+ years, including delivery of business intelligence, systems development, and systems Integration in large SI or top-tier consulting organization
Qlik implementation or competitor deployment experience highly advantageous; and
Ability to travel between 30% - 50%
LI-SN

133

Service Sales Specialist Resume Examples & Samples

Active leadership of Vestas Safety culture
Ensure all business reporting is accurate, prompt, and timely / delivery on KPI’s that’s agreed on an annual basis
Create and implement strategies to achieve World Class status
Proactively support Sales Department of service contracts and service-related activities
Support and report to Service Sales Manager; add value to Service Contracts
Evaluate and develop business strategies; leverage on existing systems and processes, ensure effective implementation, set progressive milestones, and update all relevant stakeholders
Oversee and manage fiscal performances of business strategies, i.e. budget expenditure, revenue, cost control
Achieve bottom line profit targets and process efficiencies
Management of key external stakeholder relationships, Achieve Customer Satisfaction level of 75% or higher
Business Administration or Business Economics Service Degree
Japanese and English to a high standard both written & verbal an advantage
Experience in additional Asian language/s
Proficient in CRM programs (SAP) and solid technical knowledge on Microsoft (MS) applications eg. Word, Excel and PowerPoint
Experience in developing & presenting service concepts to clients
Experience in negotiating complex concepts at a senior level
Develop service strategies in dynamic market environment
Sale WTGs O&M service knowledge advantageous

134

Service Sales Specialist Resume Examples & Samples

Identify and deliver opportunities for servicing and maintenance activities on the large installed base of ABB Low Voltage Breakers
Liaise with customers to satisfy their needs for effective breakdown support
Manage the product portfolio, pricing and margins to ensure that customer targets are met
Maximise the scope of the existing LVBS Service with delivery of added value solutions to customers
Understanding of Customer Service principles and their effect on the business
Working in line with ABB group directives and policies
Ensure ethical behavior in line with code of conduct
Integrate with the wider Country Service Team and other ABB business areas developing cross business opportunities
Manage the environmental risks associated with the business unit
To ensure compliance with Quality Management System, Health & Safety Procedures and Accountancy Policies
Interact and Manage key customers and their expectations of LV products
Ensure legal compliance for customers
Responsive to customer requests
Planning & organising of own time to ensure key deadlines are met for both internal and external customers

135

Service Sales Specialist Resume Examples & Samples

Differentiate GE’s product/solution/service offerings, convey compelling value propositions, lead the opportunity, qualify the customer needs, develop and present solutions proposals and quotations, and respond to customers’ clinical/technical/process questions in order to successfully close clinical/technical/solution sales
Financial Performance
Is accountable to achieve LCS Service orders and sales OP target for Romania, on Maintenance Contracts, On demand Services (Spare Parts, Labour etc) and Upgrades of the current IB
Ensure pricing compliance for segment opportunities
Work Closely with the Local Service Acoount Leader and the Equipment Account Managers
Territory & Account Management
Create territory/account plans including opportunity development, competitive strategies and targets
Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools
Maintain a network of key opinion leaders within the assigned territory
Track and communicate market trends to/from the field including competitor data and develop effective counter-strategies
Product & Market Expertise
Maintain up to date detailed knowledge of LCS product and services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers
Create viable product configurations which meet customer needs effectively, while achieving his /her OP targets
Differentiate assigned product/Service offering during the various stages of the sales process, effectively using company resources and approved product marketing and product promotion material to actively support the customer through their decision making process towards a successful outcome for the company
Bachelor’s Degree or previous experience of selling/promotion in a medical, healthcare or technical field (e.g. biomedical engineering, medical physicists) or Life Sciences field)
Proven and progressive previous experience in LCS sales/services/promotion to technical decision makers e.g. Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff, Doctors

136

Senior Service & Sales Specialist Resume Examples & Samples

Cash In: 0
Transfer Limit: 2,000,000
Note: Cheq/withdrawals and Deposits limits subject to Letter of Authority and will not exceed those listed here

137

Service Sales Specialist, Muscat, Oman Resume Examples & Samples

To identify top customers and preparing customer specific strategy based in line with service business plans in line with CSO
Ensuring INDUSTRY (without COG) service targets achievement for Oman
Taping installed base information in Oman
Ensuring use of SFDC tool for all sales opportunities/visit reports
Assisting group service market research/Analysis/service initiatives
Identifying and generating new opportunities for service through proactive sales and marketing in Oman
Determining service potential of existing and potential customers
Supporting implementation of Service care products and advanced services for Key customers in Oman
Promoting cross divisional service contracts and advanced services
Preparation of technical submittals and proposal formation to customers in coordination with local service product responsible and global service product responsible units
Ensuring implementation of service portfolio locally
Implementing all HtW initiatives for service in the market
Reporting Monthly and Quarterly order intakes and ensure orders are in line or exceeding set monthly, quarterly and annual budgets for Oman
Supporting the development of external channels for service business in Oman
Service account management

138

Senior Service Sales Trainee Resume Examples & Samples

Accomplish levels of sales objectives
Gather market and customer information and conduct presentations
Develop and maintain relationships with new and existing customers
Read and understand job plans and specifications and obtain estimates
Develop budgets and schedules for customers
Attend educational and business review meetings
Travel within local territory and occasionally overnight for training and meetings
Recent college graduates and military applicants with a strong aptitude for sales highly preferred
Technical aptitude to learn new software (Oracle, SAP, or other ERP systems)
Ability to define problems collect data, establish facts and draw valid conclusions
This position requires up to 15% travel

139

Service Sales Manager Resume Examples & Samples

Managing and developing an existing team of Service Sales Specialists
Insuring successful service business growth through sale of service sales contracts, calibration services and contract renewals
Working closely with the service business development team to achieve ongoing growth from strategic industries, accounts, and sites
Assisting in the delivery of training and continued re-enforcement of proactive selling services and processes within the service and sales organizations
Developing appropriate service sales business metrics & dashboards
Developing lead generation programs and analytics to grow and measure service sales
Working regularly in a cross-functional manner with different Instron business teams to further enhance synergies to grow all facets of the product and services business

140

Service Sales Specialist Resume Examples & Samples

Together with Service team implement service sales strategy and sales plan
Generate service sales and develop market opportunities by utilizing market trend information
Finding new customers and establish long term customer relationship by understanding their requirements and demonstrating in depth technical service knowledge
Sell entire service product portfolio to expand ABB footprint in Lithuania, monitor sales proposals, tenders and follow up proposal statistics
Prepare ABB Service offerings based on customer needs in accordance with ABB offering and strategy
Ensure planning and execution of various service activities

141

Director Service Sales & Marketing Resume Examples & Samples

Develop and implement service revenue and marketing strategy for Canada, with a focus on top line growth, including, but not limited to, multi-vendor, service offerings, transactional parts sales, socket retention and win backs
Align with Commercial Sales for service strategy approach for Tier 1 accounts
Contribute to and participate in financial forecasting and AOP planning
Analyzes market as it relates to market share, customer requirements, market size and growth, etc
Interfaces with key stakeholders in the NA Market (internal and external)
Analyzes marketing and sales programs and new product introduction developed by the NA marketing group; where appropriate implements into the Canadian organization
Trains and develops service selling and consultative skills of the service sales representatives
Lead relationships with Sales colleagues and contribute to increased equipment sales
In conjunction with Canada Sales and Marketing, manage service relationships and contracts with distributors, sub-contractors and third parties
Other projects and responsibilities as assigned by manager
Apply
Apply with LinkedIn

142

Inside Service Sales Associate Resume Examples & Samples

BGA inside sales representative reporting to the Global Sales Director
Responsible for cultivating new sales leads and moving them into to opportunities
Utilize Salesforce.com to enter, track, update, and close sales opportunities in support of Sales Managers
Support account renewal efforts in partnership with Sales Managers
Notify customers of new programs and close sales or create warm leads for Sales Managers
Responsibilities include all aspects of the sales and marketing process such as market analysis, development of market strategies, and development of proposals, and financial analysis

143

Offshore Service Sales Manager Resume Examples & Samples

Identify and develop opportunities for assigned projects/accounts as appropriate
Understand customer business case, develops and executes sales strategy for assigned projects, including pricing and negotiations strategy
Own the creation and negotiation of the Contract including bringing in operational context and developing win-win situations
Initiation/drafting of bids, assurance of proper technical and contractual handling, coordination of bid development process
Own customer relationship and develops strong and trustful customer relations, understands how customer is organized and is making decisions. Exercises escalation channels in a controlled manner
Maintain and develop contacts and relationship with customers on all levels and identify important stakeholders
Commercial understanding about financial topics (bonds, escalation, currency, indemnities, liabilities, etc) and cost calculation approaches
Reporting on sales activities in organisation by utilisation and maintainance of existing IT tools such as CRM
Collect / analyze market and competitive data and drawing appropriate conclusions for Account Plans or ad hoc project sales
Extensive experience in project sales negotiations or development, preferably in the wind energy or power sector
Experience of working on complex and long term project bids
Excellent Commercial and Contractual understanding and negotiation skills
Excellent understanding of financial modeling/investment theory of renewable projects
Previous responsibility of complex projects in multi-cultural teams and professional customers
Working experience in multi-lingual and cultural teams, preferably cross borders
Project management experience is desirable

144

Inside Service Sales Associate Resume Examples & Samples

BGA inside sales representative reporting to the Americas Sr. R&O Sales Director
Manage and coordinate sales campaigns
Support Sales follow-up, processing and renewal efforts in partnership with Sales Managers
Support aircraft reinstatement pursuits
Work closely with Sales Director, Regional Sales Managers and CBM in developing specific sales campaigns as well as custom-tailored solutions for operators, Dealers and Channel Partners

145

Western Regional Service Sales Account Manager Resume Examples & Samples

Executes planned activities and documents in CRM, Salesforce.com (SFDC)
Manages all opportunities utilizing CRM and following standard sales process steps
Prepares and presents a monthly funnel review utilizing CRM to demonstrate the quality of the funnel, activity plans and command of the account base
Establish and maintain relationships with end user accounts that directly influence the buying decisions of the customer
Develops a network of customer and industry contacts in the territory to position Pall Water as a key member of the water management community
Working knowledge of a CRM (i.e. Salesforce.com)
Experience developing and executing a business plan and managing a territory as it is one’s own business
Engages stakeholders and internal resources to best serve customers
Listens to voice of the customer and asks great questions which inspire breakthroughs for our customers
Work with a sense of urgency and excellent organizaitonal skills
Uses metrics, KPI, and forecasting to self-manage productivity
3+ year with B2B experience selling complex industrial/municipal services and solutions
2+ years experience using a CRM and working via Sales Funnel
Bachelor’s degree in Engineering or related Science preferred
Experience in 1 or more Pall vertical markets is an asset (Waste Water, Drinking Water, Power, Beverage or Industrial Water)

146

Service Sales Specialist Resume Examples & Samples

Ensure to collaborate with the Service Sales Manager and Service Manager to implement Service sales strategy
Ensure to update installed base in ServIS (the approved Service database) with the changes made at site
Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios
Ensure to utilize ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB or new IBs in the market
Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product or solutions knowledge to promote Life Cycle Management (LCM)
Monitors sales proposals, tenders and follows up proposal statistics
A degree in Electrical Engineering preferably licensed with minimum 2-3 years of experience in Sales or Business Development in a related industry
You should have experience in managing and leading a team of sales staff
You should have good communication skills and assertive business acumen
You should have experience in estimating and tendering (SAP & MS Excel based system)

147

Service Sales Assistant Resume Examples & Samples

You will partner with Service Sales Team by insuring prompt follow-up, accurate proposals and increased closure resulting in meeting/exceeding revenue objectives
Manage new and existing Master Service Agreements to create consistency and develop/maintain further relationships with key target customers
Support growth opportunities in specialty service markets
Develop new methods for tracking and maintaining current processes to increase efficiency
1-2 years of relevant experience in similar role(s) with a proven track record of success
Strong ability to use Computer and Microsoft Office software to generate various reports, design proposals and data management
Strong organization stills with ability to multi-task

148

Service Sales Specialist Resume Examples & Samples

Achieves annual sales targets by promoting sales of service products and maintaining effective customer relationships at assigned customer sites. Effectively sells all service products
Develops, and implements a customer contact plan. Records the plan and planned actions in a clear and timely manner into Salesforce.com (SFDC). The contact plan should contain prospecting and account penetration activities in addition to the annuity renewals and per call (reaction based) activities
Uses sales system techniques effectively to discover the client's needs their decision-making process, budget and timing requirements on all pending opportunities
Works with application engineering to develop effective custom solutions when standard solutions will not meet the customer requirements. Performs risk analysis and front-end review requirements per existing guidelines. Describes both features and benefits of the offer in the quote
Creates effective and timely communications with customers through the blended use of face-to-face visits, phone, email and other techniques throughout the total sales process. Effectively communicates with staff internal to MTS resulting in a timely and efficient order entry process and an accurate and complete statement of work being communicated to service operations
Constructs and communicates quotes that contain a clear value proposition, which enables the customer to effectively evaluate our offer. Demonstrates use of communications skills, both written and verbal, that enable him/her to articulate our offer and differentiate the MTS offer from alternative solutions available to the customer
Accurately forecasts opportunity closure dates and projects monthly, quarterly and yearly sales volumes to sales management via the use of SFDC and other standard practices within MTS service sales
Works effectively as a member of the total sales team by accurately recording sales activities, key communications, and planned events in a timely manner within the sales management system
Monitors expenses for assigned department and maintains expenses within annual budget. Completes expense reporting in a timely and accurate manner
Supports marketing by providing updates on competitive landscape and market trends. Understands where competition exists and how competitors try to differentiate and win business from MTS. Provides support and feedback on programs that occasionally need direct sales insight
2 yr. technical degree or 4 yrs. applicable technical experience. Bachelor’s degree preferred
3 yrs. complex service sales experience; or 6 yrs. complex sales experience; or 3 yrs. sales and 3 yrs. applicable MTS experience
Experience selling Software-As-A-Service (SAAS)
Ability to analyze complex customer needs & problems in order to develop creative service offerings
Ability to travel 40-50% (every other week)

149

Territory Service Sales Manager Resume Examples & Samples

To Meet/Exceed the target for Orders/ Revenue /Contribution Margin as per AOP
Increase contract penetration for sustainable business groth
To ensure Contract Renewal rate / Warranty Conversion rate is met as per plan
To convert billable units to contracts , upsell as per plan
Achieve CMC business target of region
To develop new programs and promote them, to generate additional profitable revenue from time to time, in clear alignment with organization objectives
To Upsell contracts with consumables sales
Lead Regional Service Sales Team to keep on target
Maintain Account Receivales within decided DSO
Manage Key accounts with regular KPI presentation
To promote and develop One Source or MV Contracts and to develop or utilize the existing team for promoting the One Source business
Customer oriented, Persistent, Committed, Focused on achieving results
Drives ideas to implementation and execution in a timely manner
Thinks ahead and anticipates opportunities and challenges

150

PH Inside Service Sales Associate Resume Examples & Samples

The position is responsible for making an average of 12 phone calls a day into expired opportunities in order to increase company’s renewal of sales and capture rates leading to increase in non-concurrent revenue
Responsible for lead preparation and distribution of lead sales within a designated region
ISSA is responsible for “flipping” the expired opportunities in InTouch and Bridge Front Service
The position has a crucial role in the company’s marketing strategy and in promoting company’s product lines and service offering
The outcome of this role is to increase our NAM Renewal and Capture Rate and increase non-concurrent revenue in NAM
1 Full-time position(s) available

151

District Service Sales Manager, Central Resume Examples & Samples

Sales strategy creation & execution
Comprehensive understanding of KONE’s processes, procedures, policies and contracts/product offerings
Familiarity with competitor product offerings and practices
General accounting and financial management principles
Sound working knowledge of property management and construction industry
Laws and regulations regarding safety and environmental governmental regulations
Sound understanding of IUEC agreement and labor relations
Customer focus & strong understanding of what it takes to win new & retain existing customers
Ability to set & achieve challenging targets by inspiring, managing & leading people
Capability to build winning sales strategies supported by strong business acumen
Personal motivation & drive for continuous development of sales organization & people
Excellent understanding of selling & organizational & planning skills to execute efficiently
A competitive salary and a performance based bonus
Use of a Company Car
A defined contribution pension plan
A comprehensive group health and dental program
Employee Assistance Program
An organization that encourages growth and development
A safe, healthy and positive work enviroment

152

Inside Service Sales Resume Examples & Samples

Drive Renewal Maintenance growth within a Territory by working directly with NetApp’s Account Teams, Customers, and Business Partners
Accurately manage Weekly, Monthly, and Quarterly Sales Forecasts in SFDC. Properly update sales Stages, forecast amounts, and loss reason codes
Upsell existing opportunities by selling Multi Year, higher levels of Support, and cross sell/upsell
Drive On-Time Renewals and specific campaigns around expired assets when needed
Successfully manage customer escalations and drive NetApp’s Customer Retention program by offering a superior level of service
5 years’ experience in sales or sales development/support/operations in a high-tech environment
Energetic, upbeat, tenacious team player with excellent verbal and written communication skills
Experience successfully selling into technical user base & senior management (Director and above)
Experience working within a quota and commission structure
Proficiency with standard corporate productivity tools especially Excel (email, vmail, MS Office Suite)

153

Service Sales Specialist Resume Examples & Samples

Generate service sales leads and develop new market opportunities
Understand customer requirements and demonstrating in-depth service solutions in order to establish long term customer relationships
Act as marketer/ sales person during marketing activities such as trade fairs, exhibitions, conference and customer meetings

154

Service & Sales Consultant Resume Examples & Samples

Handling wide range of incoming enquiries
Providing a quality, empathetic customer experience
Participating in outbound call campaigns to reach out to customers in relation to Stockland initiatives and increase conversion and sales
Nurturing and qualifying sales leads to provide phone based support to the sales leaders associated with the Stockland projects and communities
Assist with all aspects of the sales conversion process, deploying quality data enrichment processes
Enhance Stockland's Leadership position and reputation through sustainable and responsible practices
Experience in a customer centric role in a sales and service environment
Exemplary communication skills, both verbal and written
Experience managing customer data and relevant information in a customer relationship management (CRM) system
Sales and lead-nurturing orientation
The ability to work collaboratively and influence desired outcomes with a range of key stakeholders across multiple business unit
Self-initiative and ability to think outside the box
Salesforce experience is highly desirable

155

Service Sales Associate Resume Examples & Samples

Our client is really looking for candidates who have Strong Customer Service Skills
Contract Experience
Strong Communications Skills
2 - 4 year degree in Business Administration or related field and 3-5 years of related experience

156

Senior Administrator, Service Sales Resume Examples & Samples

Proactively support internal customer by independently handling all assigned administrative duties and taking direction from and balancing the needs of multiple staff members
Provide administrative support to clients through effectively maintaining and coordinating calendars, scheduling appointments and meetings, making travel arrangements, telephone coverage (if needed), filing, processing and reconciling T&L expense accounts, handling various purchases, and making AP invoice arrangements
Schedule, plan, and organize all logistical details for in-house and off-site meetings, training, and events
Develop PowerPoint presentations and other graphic presentations
Type various correspondences both in own signature and in manager’s signature
Provide general office administrative services
May support budget management, liaising with finance to ensure costs are monitored and controlled
May assist with job candidate interview scheduling
May enter temporary support requests into My Resources or other generating system
May run reports in excel, access, business objects and other data gathering programs
May input and update data into Oracle databases
May provide tactical support (answering questions on central sites and on various internal processes and e-tools)
May help keep organization charts up to date as directed
May maintain filing and records management systems and other office flow procedures which may be confidential
May at some sites provide payroll support for hourly associates
May generate, review, and file pharmacy reports
May accurately maintain customer pricing files and complete contract data entry
May create statistics, send out customer brochures or correspondence, or document leads
High School Diploma, GED, or local equivalent and two years secretarial/administrative experience
Knowledge of general office management and current computer/office communications technologies (e.g., PowerPoint, Word, Excel, Outlook)
Self-Starter, proactive, able to work independently with minimal direction, able to maintain confidentiality, and handle matters discreetly
Effective time management and organizational skills and able to balance multiple priorities
Effectively solve problems and resolve a variety of issues and topics within the job scope
Ability to effectively interact and communicate with senior level management and corporate contacts
Excellent interpersonal, verbal, and written communications skills including strong grammatical skills
Associate degree with administrative professional coursework and three years’ experience in a corporate or professional business environment in an administrative role; or minimum five years of experience in a corporate or professional business environment in an administrative role
Previous experience using independent thought processes to plan ahead, process information, maintain workflow, and anticipate future needs of the team
Ability to quickly identify and prioritize issues, create solutions, and meet deadlines
Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones

157

Airlines Service Sales Manager Resume Examples & Samples

Utilize broad experience to form intuitive and intelligent proposals containing Honeywell’s service offerings based on the expressed needs of the airline. Requires appropriate levels of financial acumen to understand how the airline will value service offerings and how the service will fit into existing operations and cost structures of an airline
Responsible for delivering credible technical presentations customized to specific customer value requirements by understanding market definition, segmentation behaviours, and business models of target audience
Participates as key member on designated CCTs to support large selection and aftermarket pursuits which may include service offerings
Technical Product Skills Leadership: Deep knowledge of Air Transport flight operations including dispatch and flight crew procedures, flight planning and fuel management practices with the precise ability to understand, identify and clearly articulate specific value propositions relative to the competition. Ability to construct complex proposals indicating potential system and services integration concepts and benefits
Team Work: Exceptional interpersonal skills with ability to enter established teams, build rapport and respect quickly in order to provide technical guidance internally and externally. Ability and desire to seek win-win solutions
Develop and Foster Strong Customer Relationships: Establish credibility and trust of customer through strong technical knowledge, meeting commitments, and a exhibiting a social and affable demeanour; ability to communicate effectively throughout various levels of an Airline Organization including, Executive Leadership, Flight Operations, Engineering and Purchasing/Procurement
Business Acumen: Mature business and financial acumen to discern risks/opportunities of key strategic programs at customers and Honeywell
Tenacious, Self-Starter - Able to motivate self in a team or independent work Environment and drive to success by identifying and removing internal and external barriers
Negotiations: Can negotiate skilfully in tough situations with both internal and external groups, can win concessions without damaging relationships, gains trust quickly of other parties to the negotiations, able to close sales deals
Bachelor’s Degree in Engineering or technically related field (or equivalent industry experience and demonstrated experience in sales considered)
5 years of experience working in an air transport airline in flight dispatch or operations, or with a supplier of airline services
3 years of customer facing experience with aviation aftermarket

158

Service Sales Manager Resume Examples & Samples

Plan and develop a strategy for selling service, upgrades and modernizations for all product lines
Responsible for developing and implementing a sales and booking forecast and plan for each product Line
Mentor direct reports to improve performance and achieve individual growth within role
Manage the actions of direct reports to achieve individual and group business objectives
Assist in planning and developing a strategy for selling service, upgrades and modernizations for all GT, ST and generator business units
Coordinate strategies with responsible factories and senior management
Communicate with Management to develop and understand service, sales and marketing strategies for the Americas
Communicate with Service and manufacturing factories on service pricing strategy, cost estimates and quotations
Communicate with customers in the Americas to understand service needs via telephone, e-mail and personal visits
Ten (10) years related experience
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures in English and Spanish

159

National Service Sales Leader Resume Examples & Samples

Responsiblefor the achievement of China Service Order & Sales AOP targets, generated margin, market share, and new selling force system
Sales leading with influnce and cross functional work, with Sales Manager in city cluster team, technical team, Operations, and OM . Set team vision and create a high-performing Sales Team, accountable for the executionof the DSO business plan
Set up regular sales operation review system and focus on growth initiative to acheive biz expectations
Accountable for sales behaivors changing and customer oriented & CSI
Participatein the Country Business Planning, Budgeting and Forecasting Process
Coordinate selling strategies and ensure effective and appropriate utilization of Team resources
Lead KA communication strategy and set vision for KA force
Four-year college degree strongly preferred
8-10 years of HVAC industry sales and/or marketing experience
Experience leading a team preferred, with proven selling leading records,
Overall knowledge of HVAC distribution and solution selling, service, installation and business practices
Experiencein the development and execution of marketing plans and sales excellence programs

160

Service Sales Director Resume Examples & Samples

Development and implementation of industry/portfolio strategies with GSS and the License Sales team, in the scope of SAP's mid-term strategy, leveraging the full “One Service” value proposition
Help drive the sales transformation towards SAP’s “China Best Practices” model, focusing on customer needs, fast value realization via productized Custom Development Projects, and driving innovation instead of selling commodity solutions
Active participation in the development of SAP Services China as member of the China Services Leadership Team
Instill sales discipline in the team, driving towards reliable sales forecasting and thorough deal closing strategies and tactics

161

Gulf Coast Service Sales Manager Resume Examples & Samples

Work closely with Client Services team to ensure customer satisfaction and help promote the aftermarket product offerings to installed customer base
Continued growth in all aftermarket services and offerings including but not limited to: Preventive and Corrective Maintenance, Training, Start Up, Spare parts, UPS/Battery Testing, Battery sales, Services and Monitoring, Multi-year service contracts
Maintain or exceed target margins for service sales in the region
Develop and maintain customer satisfaction through personal contact/meetings and prompt resolution of service problems
Get AMETEK SCI on ACL (Approved Contractor’s List) where we are not presently
Developing new product service offerings as necessary to grow the service business by doing market studies and feedback from customers
Providing quotations and work with other internal resources for scheduling/ coordinating service activities with customers
Forecasting of sales, proper allocation of resources, and reporting activities on a weekly basis
Supervise, mentor, and lead Field Engineers in the region
Able to interact with customers on various levels and in times of emergency and tense situations
Maintain the current customer database with up-to-date information and notes detailing weekly events and opportunity advancement

162

Device as a Service Sales Specialist Resume Examples & Samples

May focus on growing contractual renewals for mid-size accounts with some complexity, to higher-total contract- value renewals
University or Bachelor's degree preferred. Directly related previous work experience
Good prioritization and delegation skills in order to focus on the key client opportunities. Knowledge of industry trends, associated solutions, and key partner/ISV solutions

163

Service Sales Specialist Resume Examples & Samples

Structure creative services deals and pricing models to gain competitive advantage
Accurately forecast service opportunities
Scope service needs and design large scale customer and partner businesses models for potential customers
Attend field sales team meetings to ensure service business information is received or disseminated
3+ years experience in providing service business support as part of a sales team for an IP Network company preferred

164

Service Sales Account Executive Resume Examples & Samples

Must have excellent communication skills; have the ability to persuade and close sales
Bachelor degree in a technical or business discipline preferred or equivalent experience
Excellent communication skills; must have the ability to persuade and close sales and have the ability to handle a variety of situations encountered during sales process and disciplined to work with limited supervision

165

Sprinkler Service Sales Executive Resume Examples & Samples

Determine customer needs and develop a sales strategy to gain customer understanding of company service offerings
Familiar with reading blueprints, understanding current NFPA 13 standards and local codes
Develop a positive ongoing relationship with customers, general contractors and end users
Ability to build new business associations / relationships and grow the Sprinkler Service Business
2 years Sales experience in a similar industry preferred
Proficient in the use of personal computers to include operating systems such as Window / Office 2007

166

Engineer Service Sales Resume Examples & Samples

Good Communication both written and speaking in English
Must be a team player and individual contributor
Willing to travel locally as well as in rest of Maharastra

167

Account Manager, Aftermarket Service Sales Resume Examples & Samples

You will be selling service contract solutions that includes maintenance and repair contracts, compliance products and CrossLab solutions in key accounts - primarily through face-to-face sales activities
You will be managing and driving the Multivendor (CrossLab) business in Ireland working closely with the delivery organization in supporting the entire service sales team for all customer requests
Preferable have some experience with sales
Have an understanding of the Life Sciences and Analytical market

168

Bilinugal Service & Sales Specialist Resume Examples & Samples

Work is performed under general direction according to set parameters and set sales / performance targets
Decisions impact the productivity / performance of the functional area, customers and other employees
May be required to travel within region to backfill sales responsibilities
Cash Out: 0
Officer Approval for Overlimit Account: 100,000
Note: Check/withdrawals and Deposits limits subject to Letter of Authority and will not exceed those listed here
Understands / speaks French required
Proven ability to sell and meet set sales / performance targets
Willingness to be mobile in local community
University / College degree preferred
Excellent analytical and critical thinking ability

169

Service Sales Account Executive Resume Examples & Samples

Establish contact with prospect and qualify potential buyers of service contracts by scheduling sales calls, following up of leads and utilizing outlined marketing strategies
Close sufficient sales to meet sales plan objectives
Submit all required sales reports, expenses, competitive activity and correspondence in an accurate and timely manner
Develop a positive ongoing relationship with customers to ensure that SimplexGrinnell is meeting their requirements to ensure long-term customer loyalty
Minimum 2 plus years' of a proven record of successful sales background in the B2B space, having accomplished tangible results by implementing a strategy that will include, hunting for new business opportunities, following up on warm leads, etc., and keeping track of all your activity by using SalesForce (CRM system)

170

Lead Service Sales Specialist Resume Examples & Samples

Track record of sales target achievement
Proven services sales skills, both in person and telephone based
Ability to sell alongside the Product and Channel sales forces
Knowledge of the Enterprise Markets / Service Provider Markets
5 years Service sales experience with support, professional, or integration services

171

Service Sales Manager Resume Examples & Samples

Responsible for generation of customer solutions that lead to service maintenance agreements and sales of related maintenance products.Interpret customer requirements, develop solutions to meet customer requirements, and scoping and development of contracts
Lead negotiations for the services agreements and closely collaborate with colleagues in negotiation of wind turbine supply contracts
Focal point for all customer related activities, lead customer dialogue, and communications
Establish customer relationships that are long-term with a focus on repeat business
Support all aspects of the services business development process from initial contact, proposal development, contract negotiation and follow-up
Internal Facing Responsibilities
Project manage the information and materials required to obtain internal consensus and approval levels
Prepare cost calculations, risk calculations, and other project economic analysis
Develop and be responsible for customers, account strategies, and project capture planning in coordination with the services operations group and related stakeholders
Deliver on KPI’s, including customer satisfaction, sales revenue, and margins
Partner with marketing team and/or conduct own research and provide customer intelligence information for prospective customers and key decisions makers
Participate in sales forecasting, planning, researching, and goal setting for the sales and
Marketing department
Responsible for internal reporting and keeping updated data in Vestas systems
Bachelors or Master’s degree in business administration, engineering, or energy
Proven track record in managing customers or driving business performance as a key account manager or business development manager, where you have demonstrated ability to handle large accounts and cover all aspects of doing business (sales, contract negotiation, project management, operational status, etc.)
Quantitative and financial modeling skills, primarily using Excel
Strong ability to use MS Word, MS PowerPoint, and customer relationship management software
Valid driver’s license, passport, and ability to travel as needed to meet business objectives

172

Service Sales Resume Examples & Samples

To implement Sciex China service marketing strategies for Sciex service product sale in East China market
To promote service contract business through actively attending business marketing activities, exhibitions, user meetings, on-site visit and phone campaign
To close the service order with customers, and manage the proper process, like quotation, T&C, presentation and bidding
To generate/translate service marketing promotion materials in local language
To implement customer satisfaction and market need survey
To achieve Sciex China Service contract order and sales target quarterly and yearly
To closely work with Service business manager and Global Service Product Team in order to implement global strategies in China
To prepare and update service-product sales forecast file monthly
To understand customer needs and recommend the customized service products to customers
Other projects assigned by Service business manager
Bachelor's degree (B.S./B.A.) in Business, Biology or Marketing with a communications emphasis or equivalent experience. A Master Degree (MBA/MA/MS) in a Science discipline is highly desirable
A minimum of 4 year related sales working experience in Analytical Instrument/ Life Science Instrument/ Healthcare Instrument business, preferable in Mass Spectrum instrumentation companies
Demonstrate successful sales competency
Demonstrate good interpersonal skills with customers, sales team, service team and others department staff
Good English skills in reading and writing
Computer proficiency in MS Office Software including Word, Excel and PowerPoint
Can accept the frequent business travels

173

Service Sales Specialist Resume Examples & Samples

Market Intelligence: Creating and maintaining transparency on I-Base (GSP), local markets, customer trends, upcoming opportunities (PHILOS), service potentials
Running, extending and creating of long-term service agreements
Development of additional service opportunities, in particular in a vertical Oil & Gas perspective (beyond pure product services), in alignment with local PD S organization
Creating custom tailored service offers to oil & gas customers (supported by CS SD bid proposal group and CS SLN HQ)
Regular customer care / dialogue / intimicy
Order Intake on CS portfolio with O&G customers (no matter on which GBK and by which organization execution will be delivered)
Representing CS SLN at fairs / exhibitions / conferences
Supporting local CS management during planning / BTA / reporting

174

Service Sales Territory Manager Resume Examples & Samples

Meet or exceed regional service sales budgets
Spend an average of 75% of the time, in the field, selling service to include new contracts, renewals and incremental T&M
Track and ensure the efficient implementation of maintenance service agreements and renewals
Identify and recommend changes to increase maintenance revenue
Engage with Product TM’s to drive pull-through product sales
Develop and maintain an ongoing professional relationship with new and existing MAS/ SAT customers
Develop and implement sales strategies and tactics for individual service sales opportunities
Pursue and drive maintenance sales through proactive use of database, marketing, relationships, demonstrations and other communication tools
Prepare service sales quotations and proposals
Perform other duties and projects as assigned and/or required
Provide customers with on-site consultation, develop professional quote and presentation to provide a quality solution
Work closely with Service Manager to design, plan, schedule and execute on all projects
BS/BA in Business Management /Marking/Sales or related experience
Three years technical/outside sales experience
Ability to meet sales quotas and increase customer base
Ability to increase maintenance revenue, vendor relationships and promote customer satisfaction
Ability to implement service sales marketing strategy
Ability to work in a fast paced environment and manage multiple initiatives concurrently
Ability to effectively and efficiently self-manage and self-motivate
Creative problem solving abilities with a strong passion for driving process improvements and results
Efficient time management, prioritizing and team building skills
Excellent communication skills and able to grasp technical aspects of products or programs
Excellent computer skills (Microsoft programs-Excel, Word and Power point, SAP a plus)
Willingness to spend an average of 75% of the time, in the field calling on customers
Develop a philosophy of sales and associated techniques consistent with Corporate objectives, goals and stated policies
Ability to set goals and develop sales plans
Organization and time management skills required
Knowledge of SACS product lines preferred
Must possess the ability to make group presentations
Skills or experience with personal computers, including electronic E-mail, personal scheduling, word processing and electronic spreadsheet skills

175

Senior Service Sales Specialist Resume Examples & Samples

Partner with field sales in driving attainment of assigned team service quota
Support field sales team as the services expert
Sell the full suite of Juniper’s service offerings
Enable the field sales teams to sell services
Oversee contract renewal process
Use professional concepts and exercise judgment in creating service support materials for all key prospective customer meetings
Develop service programs supporting business objectives while aligning organizational competencies and strategies
Strong attention to detail with demonstrated ability to organize and work on multiple projects
Advanced professional influencing and leadership skills to positively influence customer senior management to purchase Juniper products and services
Advanced Microsoft Office, communications, and financial modeling skills

176

Service Sales Specialist Resume Examples & Samples

Sell systems and services to customers, focusing on volume and profitability targets for Power Generation Business Unit in Malaysia. Develop and drive growth initiatives within the Local Product Group and recognize white spots, build and support business
Ensure achievement of sales volume and targets by setting appropriate price and margin for sales. Participate on negotiations of key contracts
Implement Service strategy through IB coverage directly and through channels and develop the market for achieving goals for 2020. A knack and strong focus on customer face time and providing undiluted service to the customer base is a must
Identify and develop Greenfield and Brownfield opportunities in the early pursuit leads stage
Establish and maintain effective customer relationships to understand customer needs, promote customer understanding of full systems and services offering, and align to provide a solution. Ensure a positive customer experience throughout the sales process
Ensure achievement of sales volume and product mix targets by setting appropriate price and margin. Participate on negotiations of key contracts and manage ongoing cost
Coordinate the flow of information for sales activities and transactions, including leads, billings, orders, contracts, etc. and evaluate data to ensure achievement of goals. Monitor and provide reports to the Marketing organization on market intelligence
Monitor client financial status and report any changes regarding risk to relevant internal partner teams. Identify and manage potential risks relating to contract agreements across customers/channel
Prepare sales plans using company tools such as salesforce. Implement sales strategy and business development initiative in alignment with hub and Local Business Unit strategy. Perform regular status reviews and propose recovery plan(s) in cases of potential order shortfalls

177

Service Sales Manager Resume Examples & Samples

Create, plans and implement global Business Unit and APAC Hub growth initiatives through strategic sales and business development. Achieve sales targets in respect of both budgets and effective sales technique
Establish sales targets and ensure sales achievement through regular oversight and definition and implementation of improvement plans as needed
Implementation of Service strategy through IB coverage directly and channels and develop the market for achieving goals for 2020. A knack and strong focus on customer face time and providing undiluted service to the customer base is mandatory
Identify opportunities with existing and potential new customers, and determine plans for marketing activities to promote extended sales coverage
Support the development of strong relationships with key customers. Build and maintain strong relationships with key decision makers
Monitor client financial status and reports any changes regarding risk to relevant internal partner teams. Identify and manage potential risks relating to contract agreements across customers/channels
Take ownership of the sales processes, and all relevant training and development plans, actions and programs
Ensure quality screening of Projects and provide meaningful input to RR process and drive CTS

178

Service Sales Resume Examples & Samples

Associates Degree in a technical field* plus 6 years of relevant work experience in Fluid Power sales
Plant floor maintenance, repair, and/or operations background and be familiar with all technologies, hydraulic, electronic & mechanical
Ability to work with End Users, OEM's and Distributors personnel to develop sales growth in area
Demonstrated experience in assisting internal and external customers with questions, concerns, complaints, etc
Proficient in use of PC and Microsoft Office software
Motivated self- starter with strong prioritization skills and to work independently

179

Outside Sales Service Sales Representatives Resume Examples & Samples

3+ years’ of experience in service sales or similar positions
Hands-on experience on IT Infrastructure, Data Center Advance Services is an advantages
Appreciates team work, and have proven track record to achieve targeted sales/order
Must have good working experience in multi-vendor offers and delivery scenario is an advantages
Strong Ability to analyses market and competitors

180

Retail Service & Sales Assistant Manager Resume Examples & Samples

Assist with the development and training of new team members
Assume supervisory responsibilities as necessary
Attend meetings and training sessions as necessary
Be a Member Advocate to all members to achieve first call resolution and member satisfaction
Coordinate and oversee application and enrollment processes, both paper and electronic
Enforce the dress code policy
Ensure all visitors are greeted with a proper salutation and a positive attitude
Ensure team members understand all UPMC Health Plan products, policies, and procedures
Ensure that every interaction a visitor has is a positive one and implement any service recovery tool necessary to recover from those that aren't
Maintain confidentiality of all visitors and internal UPMC operational information
Maintain strong communication with retail location Manager to ensure they are updated on any outstanding issues or to communicate any concerns or needs
Manage inventory of retail location's marketing materials
Supervise the communication between UPMC Health Plan and the customer for administrative and operational issues
Bachelor's degree or equivalent industry experience preferred. High school graduate or equivalent required
Minimum of three years of experience in retail sales or customer service or managed health care operational or account management experience
Supervisory, leadership or management experience preferred
Ability to use critical thinking skills. Ability to anticipate customer needs
Ability to reason through problems, review alternate solutions, and reach sound conclusions
Ability to work harmoniously with others. Ability to learn new skills, concepts and processes
Ability to negotiate and argue persuasively. Ability to work independently
Ability to review, investigate, and respond to customer inquiries and complaints
Computer skills with proficiency in Microsoft Office including: Word and Excel
Manage retail location processes and flow
Strong knowledge of commercial and government health insurance programs/products is strongly preferred
Insurance Sales License

181

Assistant Guest Service & Sales Manager Resume Examples & Samples

Financial Results and Cost Control:Assists in management of expenses to maximize hotel profitability. Assist in effective labor management through proper scheduling, monitoring, and adjusting based on business needs. Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses. Follows B. F. Saul Company Hospitality Groupprocurement guidelines and applies good business judgment. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. Uses expertise to advise and implement changes to front desk operations as needed, while maximizing revenue and occupancy
People Management and Training: Assists in evaluating staff performance and takes appropriate corrective action as needed to hold team members accountable. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members. Assists with interviewing, hiring, coaching, and development of all team members. Assists with required training for department team members and ensuring training records are maintained. Analyzes quality issues, identifies training needs and ensures implementation to improve results. Utilizes available resources and adheres to B. F. Saul Company Hospitality Grouptraining policies. Promotes collaboration and positive, professional work environment
Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Supports all front desk initatives. Must have high attention to detail, good communication skills and leadership ability. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures
Safety/Risk Management: Conduct routine inspections of front desk operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents

182

Service Sales Manager Resume Examples & Samples

Work in a proactive and structured manner with the sales planning and execution in order to optimize the sales efficiency (using: Market Analysis, Connect, Accelerator, Pricing, Marketing, Sales Activities, DASAC, SPIN)
Be active in the market and focus on making visits to customers and influencers
Drive the sales meetings in a strongly motivating process in order to make the customer want to buy and pay a premium for the extra values we provide
Plan and generate leads in all customer interactions
Develop highly profitable quotes resulting in a high hit-rate
Identify and qualify leads in order to ensure that we only invest sales time and resources on leads that are attractive opportunities (ensure the pipeline)
Understand the customer’s processes and able to match, explain and motivate the customer to choose our services, products and applications
Ensure good customer communication in the delivery process
Promote services and execute selling services
Use the CRM tool and other tools in a consistent and qualitative way
At least 3 years of experience in marketing and sales of service selling related to engineering products
Work experience of after sale/service selling in food & water industry will be preferred
Knowledge of Alfa Laval product range
Strategic thinking, familiar with building and presenting market strategies, energetic, take new initiatives to develop business, team work and leadership to develop the team

183

Senior Manager Service Sales Resume Examples & Samples

Lead a team of strategic Services Sales people
Meet or exceed quarterly and annual SA Plan
Drive the sales of strategic services into key accounts
Partner with field sales leadership in driving attainment of team service quota
Manage the full suite of Juniper’s service offerings
Help structure creative services deals and pricing models to gain competitive advantage
Accurately forecast service opportunities and SA pipeline
Oversee and manage current service business database information on all field sales business opportunities
10+ years related service business experience with a network company, emphasis on Professional Services sales
5+ years experience in providing service business support as part of a sales team for an IP Network company preferred
Direct experience designing large scale customer & partner business models
Demonstrated ability to collaborate effectively on multi-disciplinary teams
Demonstrated financial, operational, analytical, and decision making skills

184

EP Service Sales Manager Resume Examples & Samples

Identify and deliver opportunities for servicing and maintenance activities on the large installed base of ABB Medium and Low Voltage products
Provide customers with excellent support within the sales processes
Manage and drive growth within the product portfolio, managing pricing and margins to ensure that targets are met
Utilization of prospect/activity tools and systems, and update of relevant information held in these systems
Functionally manage the sales team within the EP service businesses and ensure collaboration and sharing of information and opportunities
Liaise closely with the company’s engineers and customers on both technical and commercial issues that arise as part of the tender development process
Attend and present at both external customer and internal meetings and events that are necessary to perform duties and aid business development
To constantly seek to improve quality standards in all aspects of our operations
Maximise the scope of the existing EP Service with delivery of added value solutions to customers
Interact and Manage key customers and their expectations of MV and LV products
Planning & organising of own time and sales team function to ensure key deadlines are met for both internal and external customers
Minimum Qualification to HNC level or equivalent
Experience within the Electrical industry
Sales experience and proven track record of delivering results
Sales planning ability
Excellent Communication Skills, Good networking and Strong Interpersonal skills
Knowledge of ‘intelligent’ systems (PLC Controls, DCS systems, communication protocols, etc)
Knowledge of basic commercial law/terms and conditions would also be an advantage
Knowledge of key market sectors
Management and coordination experience

185

Service Sales Specialist Resume Examples & Samples

Generate and lead the Implementation of annual MVS group-based target objectives, implementing the MVS group-based target plan established for the year
Provide counsel and support to Divisions and Representatives as needed to maximize existing agreements
Educate Representatives and Managers on the current programs and on the sales plan in place to implement
Analyze the situation as it changes and recommend tactical redirection where appropriate
Build, maintain and improve high-level relationships with all defined MVS targets
Provide ongoing information and assessment on the status of various categories of National Groups
Generate programs that will motivate our field teams and generate additional profit
Provide updates (Market, products and services, sales results, programs, and support) as needed in order to maintain the leadership position for MVS offerings
Meet or exceed financial goals for US revenue target
Make sales calls to identified MVS targets to identify and create opportunities utilizing the Sales process by establishing credibility
Qualify the Opportunity by assessing the customer needs
Establish and meet buying influences and criteria by providing solutions/recommendations via products and Services
Gain commitment and Implement our products and services
Maintain and expand business and customer satisfaction levels through customer enhancement programs and resources
Maintain accurate and up to date account records in Avenue
Assist Manager with special projects or responsibilities
Demonstrate/Master core competencies through field trips and reviews with manager
Work in the Field with to assess competencies and to provide Training
2 years of Sales or Equivalent Customer Experience
Experience with budgeting, sales planning and territory account management
Demonstrated technical aptitude and working knowledge of Microsoft Applications
Excellent oral, written, listening and persuasion/consensus building skills
History of exceeding goals and quotas
Strong in customer focus internally and externally, driving for results, integrity and trust, ethics and values and compassion
Proven ability to demonstrate at minimum Bayer S Team contributor competencies: Action oriented, perserverance, dealing with ambiguity, learning on the lfy and problem solving
Up to 40% travel surrounding area is required
Familiar with budgeting, sales planning and territory account management
Excellent technical aptitude

186

Service Sales Manager Resume Examples & Samples

Bac+4/5 (Electrotechnics) with a specialization in sales
5/10 years minimum of commercial experience in technical Sales in robotics or machines and in management of sales team
English mandatory

187

Service Sales Specialist UK Region Resume Examples & Samples

Must speak English language with a second West European language preferred
Demonstration of at least one of the following core experiences: successful sales experience (either over the phone business to business sales or external direct sales), or extensive GEHC experience in customer facing role(s)
Proven track record of sales success, inclusive of: developing, organizing and implementing sales plans; meeting and exceeding sales targets; and penetrating new accounts, markets and competitive through proficiency in prospecting, lead qualification, sales and negotiations
Demonstrate excellence in ability to interact effectively with all levels of an organization, both internally and with external customers
Highly motivated goal-oriented self-starter with ability to work autonomously and as part of a team
Must be able to take initiative to make things happen, identifies what needs to be done and does it
Proficiency in computer skills inclusive of Microsoft Office Suite products
Willingness to travel to required team/Customer meetings, inclusive of up to several trips per year, including overnight stays depending on business needs
Excellent organizational, project management and time management skills, including multi-tasking and ability to prioritize and meet deadlines, follow up and attention to detail. Adaptable to multiple requests and daily changes
Dependable: Being reliable, responsible, dedicated, committed, and fulfilling obligations
Adaptable/Flexible: Being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations in a high paced environment with changing needs
Exceptional interpersonal skills - strong verbal phone communication, effective benefit-oriented presentation skills and robust influencing skills with persistence to overcome objectives
Creative Problem Solving –Strong analytical skills demonstrating ability to identify root causes of problems; generate and evaluate creative alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions
Understanding of Life Science equipment and services, preferred knowledge in applicable specific GE Healthcare care areas desired

188

Regional Service Sales Manager Resume Examples & Samples

Experience in Services – Inquiry To Order and/or Order To Remittance process
Proven coordination and influencing skills
Proven ability to negotiate large/complex and strategic contracts in competitive environment
Ability to gain insight in customer financial drivers / - business dynamics / - strategy
Proficiency in utilizing software and sales tools including Salesforce.com, MS Office

189

Field Service Sales Manager Resume Examples & Samples

1 The MSM develops the business for Marine in South-East Asia zone, and identifies potential opportunities (with final customer and partners). He leads a FS mutualized team, and challenges / supports FS sales in countries of South-East Asia zone. His focus is to organize and setup organization in order to reach the sales target given by his manager who is the Global Marine Service Manager
2 During Operation, Marine service manager will be also responsible for monitoring compliance with contractual commitments, directing technical and administrative tasks related to the field operations and assuring compliance with company policies and procedures
3 "He is in charge of the following Services scope
Clients located or having representative in Singapore, Malaysia, Indonesia, esp. Marine global targeted accounts
A broad range of technical services including the start-up, maintenance, testing, retrofit, and upgrade of all major manufacturer's electrical equipment installed at the customer’s sites (Shore, ships)
Turnkey projects ranging from simple replacement of equipment to fully engineered solutions
Manages the planning and coordination of the interventions
Manages the Technical Support
Manages the Field Service Representatives (directly or indirectly through regional managers) according to the number of people
1 "At least masters in engineering degree in applied electricity, electronics / industrial sciences or mechanical systems
1 At least five years’ experience in Field Services and 2 years leadership experience
2 Outside sale or Inside sales manager or CCC experience is a plus

190

Enterprise Service Sales Specialist Resume Examples & Samples

Achieve the planned growth for revenue and bookings in the assigned accounts/territory while maintaining or exceeding gross margin goals
Owns the account management and ensures that account plans and sales activities are consistent with overall business goals. Conducts monthly and quarterly account reviews to reflect progress and market changes
Possesses sufficient technical, operations and business knowledge to present a compelling value proposition to prospects and customers. Achieves revenue growth, profitability, expense control, process optimization, productivity, and customer satisfaction objectives
Collaborates with customers to understand their business needs and strategic objectives, forms relationships with decision-makers and identifies, develops and closes enterprise services business opportunities
Builds relationships at multiple levels of account and across all constituents
Prospects across accounts to ensure that target opportunities are identified and developed across sites and geographies
Qualifies potential opportunities early in the sales cycle and manages the pipeline to ensure that opportunities are pursued in a timely way ensuring Thermo Fisher is invited to all associated RFP’s
Ensures client satisfaction by collaborating with other Thermo Fisher business units to provide a single face to the customer and ensuring that any major conflicts with customers are resolved
Collaborates with other groups within Thermo Fisher to implement strategies, identify and address cross-selling and synergistic business opportunities and overcome obstacles
Maintain strong collaborative working relationships with commercial key account and cooperate focus account team
Ensures all activities are carried out in accordance with Thermo Fisher Scientific policies and applicable laws
1+ year experience on key account management
Excellent English communication skills, both written and oral
Reflector style – able to learn from mistakes and always wants to achieve best possible performance

191

Service Sales Manager Resume Examples & Samples

Carry out sales, service product design, pricing and marketing developing strategy
Market analysis: competitors service products, price comparison, marketing strategies. Support service activities to improve service revenue
Submit annual service marketing promotion strategy and action plans of products responsible, implement with service team scheduled service marketing actions, make service products catalogs, and monitor design of interrelated exhibitions and advertisements of service products responsible for
Responsible for each division’s service marketing requirement: promotion, brochure, road show, pricing, service contact
Focus on key customers, training, promotions and annual contract renewals
Carry out other tasks as directed by the Service Sales Leader
Bachelor degree in Engineering, MBA is preferred
Experience in business marketing or service marketing
Spirit of team work, positive and quick learning, focus on details
Understand service importance, can work under pressure
Excellent Communication and inter – personal skills
5 +years working experience, preferably in a similar role
Positive attitude and customer orientation, high motivation and ability to take initiatives on his/her own
High communication ability, open minded and a quick learner
Prior experience in Marketing will be added advantage

192

Senior Service Sales Engagement Manager Resume Examples & Samples

Responsible for own quota (revenue and order entry)
Prospects, identifies, and qualifies customers from SAP ecosystem for premium engagement opportunities
Creates contracts and quotations, builds the closing plans and brings the contracts to a close
Works with several defined customers in parallel
Understands the value of SAP's Enterprise Support Maintenance & Premium Engagement Offerings
Works in close alignment with other SAP departments
Talks to customer's C level, as well as to customers Program Management and Customer Center of Expertise Teams describing the value of Premium maintenance
Plans and executes scoping workshops with the client together with other SAP organizations, compiles value propositions and presents them back to the client
Ability to call on and effectively present at CCoE, CIO, CFO and CEO levels
Bachelor’s or Master’s Degree in Economics OR Management OR Information Systems
Strong written, verbal skills, both in Russian and in English
Solid understanding of at least one SAP Solution on technical or functional level as a plus
Challenge complexity
Results-driven
Self development
Teamwork & collaboration
Ability to take accountability & responsibility
Negotiation skills
Relationship & trust building
Min 3-5 years of proven track record in Sales (Software, IT Consulting, IT Support)
Experience in direct industry, consulting, enterprise software or premium maintenance is a MUST
Work as a Consultant OR Project Manager OR Solution Architect OR Developer OR Test Manager OR Change Manager)will be a plus

193

Service Sales Specialist Resume Examples & Samples

College diploma in Electrical or Electronic Engineering Technology from an accredited institution
Minimum five (5) years of electrical industry experience
No relocation benefit is being offered for this position. Only candidates currently residing within the 80 km of Dartmouth, CA will be considered
P.Eng or CET designation
Strong presentation and training skills
Significant experience utilizing value added selling techniques
Ability to travel up to 25% within assigned territory

194

Global Service Sales Manager, UAE Resume Examples & Samples

Sales Strategy -Creates, plans and implements global service sales strategy and strategic business development initiatives supporting growth for the Global Product Group - Service
Sales Targets-Defines key sales targets and establishes appropriate metrics and measurement tools to monitor performance. Proactively anticipates and identifies shortfalls in performance and takes appropriate remedial action. Drives top line growth in GPG Service in line with BU strategy, exceeding budget targets. Effectively promote Service solutions with installed base customers and target new customers
Customer Acquisition- Identifies and evaluates opportunities with existing and potential new customers on a global basis, determines plans for implementation and allocates resources
Customer Relations -Builds and maintains strong relationships with key decision makers in customer and potential customer organizations. Develop and maintain customer relationship and partnership with installed base customers. Plans and implements customer surveys and acts on the results to ensure high levels of customer satisfaction. Participates in the negotiation of key global contracts
Volume, Profit & Cost -Identifies, monitors and maintains/exceeds the service sales market price levels, evaluating with Product Management pricing impact on the results. Supports local service sales organizations to ensure achievement of service sales volume and product mix targets
Risk-Monitors client financial status and reports any changes regarding risk to relevant internal partner teams. Identifies and manages potential risks relating to contract agreements across customers/channels
Sales Process-Develops, implements and reviews sales processes and tools, and all related training and development activities
People Leadership and Development- Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Coaches, motivates and develops direct and indirect subordinates within HR policies. Drives and ensures know-how sharing and cross-collaboration

195

Service Sales Specialist Resume Examples & Samples

Sell products/systems/services to customers, focusing on volume, mix and profit targets for assigned Business Units/Product Groups
Establish and maintain effective customer relationships to understand customer needs and promote their understanding of full product/systems/services offering and align to provide a solution
Prepare sales plans using company tools; perform regular status reviews and propose recovery plan(s) in cases of potential order shortfalls
Communicate details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions)
Identify and drive the development of new market opportunities in the designated market and ensure know-how sharing and cross-collaboration
Prepare offers in coordination with the bid and proposal department and/or the Marketing Manager. Ensure appropriate technical and financial aspects of offers, including prices and trading conditions

196

Service Sales Manager Resume Examples & Samples

Accountable for Service Revenue/Collection Targets through Direct and Indirect IB
Drives business results and manages customer relationships within area of responsibility
Leverage internal relationships to enhance business performance by generating new opportunities in terms of IB upgrades,Preowned/New Sales
Dealer Management: work closely with LCT Dealers and Drive Growth in Revenue and Collections. Leads and cultivates a culture of GE Values and integrity
Collaborate with Sales Team and support generate new Sales
Bachelor’s degree and at least 4 years of leadership experience in management or individual leadership role or equivalent (defined as High School Diploma/GED and 6 years progressive experience with leadership experience direct or indirect or technical experience
Willingness to travel within your specified geographic region
Prior field sales or field service experience
Proven leadership and ability to orchestrate resources and motivate teams
An inclusive leader that builds a connection to the workforce through personal involvement and trust
Direct customer relationship experience
Proven ability to effectively communicate across a distributed workforce

197

Ultrasound Option & Upgrade Service Sales Specialist Resume Examples & Samples

Value proposition of sales and application for ULS option and upgrade and define targeted customers
At least three years’ experience in both application and sales
Willingness to travel extensively within specified geographic region as well as to nationwide sales meetings and trade shows

198

Service Sales Manager Resume Examples & Samples

Monitor and manage all KONE KPI's and ensure that they are being implemented and practiced within the branch
Update monthly Reports in the established time frame. Review monthly all outstanding tenders with all team members
Review monthly the customers proposed escalations report
Review monthly maintenance contract expiration dates
Review all customer cancellations. Provide corrective solutions and met with all customers to SAVE the contract
Manage and ensure all Major Maintenance and Modernization bid notifications are sent to proper personnel
Conduct branch Service Sales meetings on a regular basis
Conduct regular project management meetings for all QR and modernization projects
Top customer account management. Minimum quarterly visits. All customers should been seen a minimum of twice a year
At least four (4) years related experience and training
Skilled in developing and promoting teams and a team-working environment
Working knowledge of Microsoft Office, Word, Excel and other related software
Ability to manage and lead people
Ability to motivate people to attain their maximum potential
Ability to develop and foster teamwork
Oral and written skills necessary to effectively conduct meetings and convey recommendations and policies
Interpersonal skills necessary to communicate effectively with all levels of KONE employees, to develop positive relations with customers, potential customers, contractors, subcontractors, consultants and suppliers
Ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions
Interpret a variety of technical instructions in mathematical or diagrammatic form
Able to manage multiple concurrent tasks through effective organization and time management

199

Assistant Manager for Service Sales & Product Management Resume Examples & Samples

Support sales offices in promoting service offerings for HVAC equipment like chiller maintenance contract, repair services and upgrading program
Evaluate different market segment needs and their KPIs to develop and customize service offerings to meet customers’ needs
Work closely with sales offices to drive growth, margins and increase penetration rate
Implement Service offerings training to the sales office to ensure they are technically well versed with knowledge to identify needs in customers’ premises
Take the lead to work closely with technical support team, factory and vendor to develop and launch service offerings to sales offices
Prepare weekly and monthly report on KPI and sales matrix for business analysis
Suggest solutions and innovative ideas to improve customer service
Suggest and support to standardize the service sales and operation process

200

Inside Service Sales Repersentative Resume Examples & Samples

Work in a matrix environment to drive sales growth both independently and collaboratively by ensuring on-time renewals at existing accounts and by prospecting within their territory for reinstating plan business
Utilize telephone and electronic sales communication methodologies (email, voicemail etc…) to communicate with and sell to end users and decision makers
Utilize Waters’ internal CRM database (SAP) to track sales activities, open opportunities and follow up on campaign initiatives
Prepare and implement comprehensive Business Development activities for assigned sales territory
Deliver succinct, pertinent territory reports and business development initiative updates
Follow established service sales processes while looking for new, innovative ways to increase success
Achieve team and individual sales goals
Minimum of an Associates Degree or High School diploma with 5 years experience in a technology organization performing inside sales/support
Experience providing inside sales support to a scientific instrumentation/high tech/medical device services organization strongly preferred
Proven communication skills – both verbal (telephone) and written
Experience with a customer database (CRM)
Intermediate level user of Excel, Word is required
Preference for experience with Lotus Notes and/or SAP

201

Field Service Sales Executive Resume Examples & Samples

Maintain Installed Base Customer Satisfaction
Visit customers to highlight Waters solutions and help customers With Their Challenges
Build technical competency on Waters solution and to be perceived by customers as a credible resource
Keep current on vertical markets dynamics, application trends, and competitive information
Provide information to service marketing team to create business development programs
Fully utilize of our Sales Contact Management Tools and Applications (Selling with Insights)
Coordinate with key account strategies, responding to RFP's and maintaining a Top 10 target take share accounts
Develop business through monthly plan of action meetings with local team with focus on strategic service opportunities and retention of current business
Minimum of a 4-year college degree required
At least 3 years experience with Chromatography, Mass Spectrometry and associated software desired
Prior sales experience (Inside or Field Sales) desired
Good organization / planning / time management skills and ability to coordinate a team project
Strong interpersonal and listening skills
Mature disposition, positive attitude and a proven record of commitment to customer satisfaction
Travel extensively (at least 50%) from Upstate NY down through Florida

202

Regional Service Sales Manager Resume Examples & Samples

Responsible for managing Service revenue across Entire North territory consisting of 8 states of Delhi NCR, UP, Uttaranchal, HP, Punjab, J&K, Nepal, Rajasthan and Modalities- DI,US and LCS across Product Streams
Exceeds Service Financial Imperatives like Revenue OP for their Region and individual Territories every quarter. (Total revenue business of 15 M $), Increase Contract capture, New Revenue Streams and Manager and Hold price Escalations
Responsible for managing and coaching 6 LCT Service Sales Managers and working closely with Service Dealer manager in managing revenue from 7 Service Dealers
Change the Mix towards more margin accretive streams. .Increase Flow business. Ability to handle Large revenue and product Streams like Annual Contracts, tube and Spare parts, Upgrades, Refurbish Equipment as well as high volume US and LCS contracts as well as Consultative Service Selling like Appslinq, productivity Solutions Like TCS
Manager A/R by reducing past dues and Optimizing DSO
Voice of Customer for Service Delivery. Takes ownership and leadership to demonstrate and articulate Value proposition of GE Service
Works closely with Dealers to ensure their profitability and also optimum coverage in the LCT
Ability to adopt and coach team through changing face of Service from Traditional Break fix to selling Outcomes through Analytics and Customer Productivity
Works closely with sales to create value proposition of total Ownership of Wipro GE Healthcare in that LCT to gain market share and Understand Role Services can play in helping Customers succeed in ever changing environment
At least one of the following core experiences: 12+ years of consultative sales experience including strategic selling and Negotiation, Graduate of a GE Commercial Leadership Program, 5+ years GEHC experience in customer facing role(s), or 5+years in progressively larger formal leadership roles working in a complex technical environment
Ability to build long term relationship with Customers across territories and Modalities
Ability to Network across cross Functions in region as well as Head office and influence and take along All stakeholders of Customers across GE to create value and win in front of Customers
Develop account penetration strategies for key target and competitive accounts and communicating
Have the expertise to multitask from High value (large Multi-Modality Corporate Service agreements) to High Volume ( low value thousands of Low value Ultrasound and LCS Equipment and customers )
Channel management – Develop and evaluate optimum profitable channel coverage Model
Bachelor's Degree. Post graduate degree in Management is preferred
Previous Healthcare high-end capital equipment sales experience or Life Science
Ability to energize, develop, and build rapport at all levels within an organization

203

Service Sales Leader Resume Examples & Samples

Be experienced and knowledgeable in the IT vernacular and technical details of how to sell technical consulting services including but not limited tomanaged services and implementation and activation (I&A) services and business consulting to both existing and prospect clients
Have all the key tenants of a successful Sales individual with the ability to build/grow pipeline, qualify leads/deals, work via a standard selling process/lifecycle. Clearly document in our standard CRM all opportunities, maintain sales data, conduct opportunity mapping and generally have all of the disciplines of a well run Sales leader
Be a strategic thinker who can simply but passionately articulate the value of professional & managed services, as well as the technology solutions that support those services
Be an active listener who can identify services needs within the current customer base and work with others to recommend new service or technology solution offerings that meet our customer’s needs
Have a positive rapport with customers as well as Account Executives, Customer Operations Business Development, Services, Customer Support, Customer Operations, and Customer Success leaders
Understand industry trends in each vertical and be able to tie services value to industry best practices
Be able to organize content and create client-friendly sales materials to help position the value of services and technology solutions (client stories, proposals, pitch decks, ROI)
Be someone who flourishes in an environment of building something from scratch
Position will require 30+% travel
10+ years of experience positioning, selling, supporting, or delivering professional and/or managed services in the nonprofit, healthcare or higher education vertical markets
Excellent working knowledge of technology infrastructure components, including business intelligence, data integration methods, and cloud hosting solutions
Excellent knowledge of how Services are run in a technology company, such as Professional Services, Managed Services, Business Consulting Services and so on
Discipline of documenting all sales activities via a standard sales process and lifecycle
Working knowledge of Salesforce CRM preferred
A positive attitude and the ability to stay flexible in a fast paced, changing environment
Increased internal and external awareness of offerings and ROI
Growth and maintenance of a sufficient services pipeline to meet set bookings targets

204

Field Service & Sales Coordinator Resume Examples & Samples

Insure communication of the day to day performance issues with deliveries
Check shipping documentation on deliveries to actual product delivered
Communicate verification with operations and sales
Daily visits with customer’s field operations team
Daily well site visits where our products are being delivered and used, up to and/or including shift work to provide 24 hour onsite presence (12 hour swing shifts)
Coordinating product ordering with Field Engineer(s), and directly overseeing product transfer on location
Assisting 3rd party drivers in rigging up/down for product transfer
Looking after Solvay assets, including light service and preventative maintenance to ensure equipment is functional through the duration of Customer’s job
Directly oversee Solvay equipment moving/spotting and rigging at start and end of job
Quickly and safely getting accurate stage-end straps in order to reconcile pumped volumes
Offer technical advice and troubleshooting on products and equipment, as well as safe handling practices
Understanding of well completions, with main focus on Fracturing Fluids and processes
Appropriate certifications (Safeland, PEC, H2S, etc.)

205

Service Sales Specialist Resume Examples & Samples

Excellent negotiating and closing skills with a proven ability to achieve sales goals
Skilled in sales funnel and forecast management
Measurable year over year success in selling and account management
Ability to manage a large geographic territory with travel and overnight stay as required
Strategy development, project management, problem solving, and change management skills
Effectively manages project goals, deliverables, milestones, and needs of the customers
Business related computer skills including Microsoft Office Suite
Ability to gather and analyze market and competitor data to identify trends and customer needs
Expresses information to individuals or groups effectively and produces written information that is appropriate to the audience
Communicates ideas to inspire and persuade others to achieve goals, and adopt new positions or opinions; Seeks ways to combine efforts to address common issues; values input from other team members
Self-motivated, ability to work independent of supervision

206

Hydro Service Sales Manager Resume Examples & Samples

Main Responsibilities
Accountable for contributing to commercial growth and achieving financing target within Nigeria and Western African countries
Leads the commercial activity of retrofit and service opportunities for the Hydro Business within the countries from opportunity identification and pre-positioning
Manage relationship with key hydro customers
Manage the onshore portions of the projects including any local activities to be followed in a view to successfully executing them and satisfying our customers
EXPERIENCE Above 10 years of Sales/Commercial experiences of which at least 5 in the power generation industry in the designated regional market place. Strong track record of sales result and sales leadership results. A first experience in project manager would be highly appreciated as well
SPECIFIC KNOWLEDGE / SKILLS
Impeccable writing and communicative skills in English. Knowledge of French- an added advantage
Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs

207

Service Sales Specialist, Modderfontein Resume Examples & Samples

Service sales delivery: In collaboration with the Service Sales Manager and/or Service Manager, implement the Grid Automation Service sales strategy. Penetrate the IB, promote various upgrade, retrofit and value add solutions to the benefit of the customer and ABB. Understand the channel strategy and the establishment of related prices and prepares sales plans, review them and proposes recovery plan(s) when needed. Drive sales of cyber security. Regularly update the installed base in ServIS (the approved Service database) with changes made at site
Volume and profit: Utilize ServIS to understand the existing installed base (IB) and identify and develop sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market. Focus on the entire Service portfolio to secure profit for assigned Business Units/Product Groups
New opportunities: Generate Service sales leads and develop new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios. Take a “One ABB” approach to leverage other business units’ portfolios
Customer approach: Establish long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). Register customer feedback and ensures customer satisfaction throughout the sales process
Sales process: Sell the entire service product portfolio to expand ABB footprint in the designated area(s). Chart out and monitor sales proposals, tenders and follows up proposal statistics. Prepare ABB’s Service offerings based on customer need and in coordination with the local Service Sales Manager and/or Service Manager. Communicate contract details in accordance with ABB offering and strategy. Manages administrative sales processes
Marketing: Act as a marketer/salesperson of ABB’s service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings). Translate the needs of customer into relevant ABB Service offerings and solutions
Health, safety and integrity: Contribute to risk assessments related to price and quality. Register the required information into the appropriate customer database. Ensure technical reliability, safety and cost effective solutions to satisfy customer’s needs. Comply with health and safety directives

208

Service & Sales Assistant Resume Examples & Samples

On hand to answer questions, generate sales and solve problems over the phone
Providing a decisive and effective response to customer complaints and disputes; escalating where necessary and with the appropriate support and guidance
Free to act on your own initiative and use your natural enthusiasm to provide the best service to our customers
In a lively and at times challenging environment so you`ll take multitasking in your stride and enjoy balancing admin tasks, customer service and sales - there`s never a dull moment!
Great Pay! We are Living Wage Employer and proud of it
We`ve earned an award for "Investors in People - Gold", so you`ll be working for an employer who really cares about you and your career
Take time to relax with 25 days` holiday plus bank holidays
Unless stated above, you won`t be working every weekend!
Enjoy amazing discounts at certain restaurants, retailers and entertainment venues

209

Service Sales, Suppression Representative Resume Examples & Samples

Positive and professionally represent the company with respect to the promotion sale and retention of various service offering to end user of all aspects for fire protection
Establish contact with prospects and qualify potential buyers of service contracts by scheduling sales calls, following up of leads and utilizing outline marketing strategies
Determine and maintain an active proposal backlog that will support achieving the designed sales plan. Conduct building surveys' to support the development of estimates
Develop a positive and ongoing relationship with customers to ensure long-term customer loyalty
Support Service Department towards achieving customer excellence, as well as working with other departments to generate leads for service equipment/device upgrades
Participate in trade shows, special product demonstrations and other events with the objective of increasing sales and enhancing the company's image
Conduct seminars, demonstrations, etc.. in order to generate, develop and qualify leads for prospective customers
Three or more years of sales experience in the suppression business, with a proven successful record of accomplishment that is verifiable
Applicant must have excellent communications skills, strong organizational skills, positive attitude, and an ability to learn quickly
Must have the ability to persuade and close sales and handle a variety of situations encountered during sales process and disciplined to work with limited supervision
Ability to read blueprints and wiring diagrams a must. Exposure to computer/applications software is desirable
Must possess good oral and written communication skills, sales techniques, solid presentation skills and closing techniques
Must be a self-motivator with good organization skills
Knowledge on kitchen fire suppression systems for commercial use, a must
Knowledge of NFPA 10, standard for portable fire extinguishers, a must
Knowledge of engineered systems per NFPA 2001, a must

210

Outside Service Sales Rep Resume Examples & Samples

Will sell generator maintenance and service contracts in a designated territory
Establish and maintain relationships with customers and interface with them on a daily basis
Will be trouble shooting and problem solving customer generator issues while being able to effectively resolve customer complaints
Will prepare quotes and proposals
Travel through assigned territory in south Florida
Conduct training for customers for newly installed generators
Meet or exceed sales goals and maintain profit margins
Plan sales work on a long-term basis by setting quotas on calls made to potential and current clients and the potential of sales for each established account
Enter in customer data and other sales data for current customers into computer database
5-7 years pertinent sales experience preferably in generator product or service sales, industrial sales or related industries
Bachelor’s degree or equivalent desired
Must have excellent communication capabilities
Enthusiastic attitude and demonstrate responsibility and accountability

211

Senior Aftermarket Service Sales Rep Resume Examples & Samples

BGA representative for Aftermarket Sales reporting to the Director of Sales BGA LATAM
Responsibilities include all aspects of the sales and marketing process such as market analysis, development of market strategies, and development of proposals, financial analysis, customer presentations, and negotiation of commercial terms
Work closely with Sales Director, Regional Sales Managers and CBT in developing specific sales campaigns as well as custom-tailored solutions for operators, Dealers and Channel Partners
BS or BA in Business, Marketing, Finance, Technical or equivalent experience
5+ years cumulative Sales, Marketing, Finance Discipline, Customer and Product Support, Field Service Engineer
Six Sigma Greenbelt trained/certified or within six months of assuming the Role
Fluent in English, Portuguese and Spanish
Technical knowledge of product support through experience with Honeywell Avionics and Connectivity Products
Aircraft Pilot or Mechanic´s License any country
Avionics Repair or Radio Frequency Operation and Repair License any country
Experience in sales/service of mobile devices and connectivity services including demonstration of highly complex devices and applications
Effective written, verbal communication and presentation skills

212

Senior Service Sales Specialist, Riyadh Resume Examples & Samples

Business development & sales for service portfolio of the business unit PGGA
Identifying new sales opportunities, proactively communicating both with the Engineering Procurement and Construction (EPC) customer as well as direct relationship with SEC/NG to understand and ensure that customer needs are understood and business opportunities utilized for Service growth
Preparing service sales proposal / offers to EPCs and utilities
Managing customer relationships and maintaining regular contacts with key customers
Carrying out any tasks that are assigned by PGGA management necessary to fulfill the job requirements

213

Installation & Service Sales Manager Resume Examples & Samples

Bachelor degree preferably in a business or engineering discipline or equivalent experience
Minimum of 5-10 years’ experience in an integrated systems sales/service environment with a portion of time spent in a supervisory role
Strong, positive leadership skills. Action oriented
Strong understanding of P&L components and relationships
Proficient with MS Office as well as online systems. Knowledge of Oracle a plus
Demonstrated management/leadership abilities to include training, team building, presentation and negotiation skills, administration, and effective interaction with customer/company management
Must be able to pass a pre-employment background screening and drug test
Possess a valid driver’s license and driving record that meets company requirements

214

Service Sales Specialist Resume Examples & Samples

Serve and develop new customers account and existing client account management for long term business
Gather market intelligence and identify potential project/sales /clients
Respond to customers' queries or redirect to appropriate team
Work closely with End User and Facilities Management to offer whole spectrum of Electrical System in maintenance, repairs, retrofit, spares, testing and commissioning
Oversee order receivable, contractual agreement and sales collection as a complete cycle which include status report
Develop business plan and sales strategies and liaise with other members of the sales/operations teams regularly

215

Service Sales Account Manager Resume Examples & Samples

Actively identify new profitable revenue growth opportunities and drive toward timely closure within assigned territory
Strengthen customer relationships throughout all levels and departments in order to maintain and grow current revenue base
Responsible for driving profitable sales growth of all service solutions to include long term service agreements, repair services, and OEM parts
Demonstrate an effective understanding of competitive action in the assigned territory and work to develop a plan to address problem areas
Prepare, analyze and develop an overall solution for new sales. Draw on resources to ensure profitability of proposals and implementation plans. Conduct negotiations with the health care providers to finalize sales
Work collaboratively with sales, service, and corporate partners to ensure high levels of customer satisfaction
Strategically interpret customer inventory and assessments to position the appropriate service solution
Performs other duties assigned by management
Strong planning, organization, and communication skills

216

Inside Service Sales Coordinator Resume Examples & Samples

Develops and executes sales plan to meet performance expectations and requirements
Builds relationships with key customers to enhance long term business prospects
Administers all phases of sales process to insure effective and timely customer service and response
Supports incoming calls related to price checks, delivery times, inventory availability, literature requests, and order status from key Sales Representatives, Distributors, and End-Users
Generates quotes, special pricing requests, and provides additional sales support to Sales Representatives, Distributors, and End-Users
Sends out product demos when required
Position will be responsible for meeting or exceeding both an individual and a team sales goal
Post-secondary diploma from an accredited institution is required
No relocation is being offered, all candidates must reside within 80 km of Toronto, ON to be considered
Business to Business (B2B) sales experience
Technical selling experience
Knowledge of Power Quality and IT markets
Bilingual in French
Strong demonstrated drive for results; ability to meet/exceed sales targets
Demonstrated ability to effectively interface with internal and external customers in a fast-paced environment
Ability to effectively prioritize and balance workload

217

Service Sales Manager Resume Examples & Samples

Bachelor degree or above; Electrical Engineering is preferred
Min. of 5 years’ experience in sales management and related aftermarket solutions activities in a technology field or IT Industry
High level of interpersonal skills, negotiation skills, presentation and training skills
Ability to respond to a variety of challenging circumstances and to penetrate, acquire, and transition opportunities
Significant experience utilizing “Value Added Selling” techniques
Willing to learn UPS products/knowledge and capable to present services portfolio etc
Excellent verbal and written communication skills both in Mandarin and English

218

Service Sales Specialist Resume Examples & Samples

Majored in Electrical, Electronic engineering or any equivalences
5+ years of service sales or marketing experience of DCS or electrical engineering business
Familiar with Distributed control system (DCS)
Familiar with MS office products and easy access to web-based reporting system
Fluent in verbal and written English and Korean
Sell systems and services to customer including Elec. Field
Implement Service Strategy through IB coverage
Identify and develop Greenfield and brownfield opportunities
Identify opportunities with existing and potential new customers

219

Global Service Sales Manager Resume Examples & Samples

Drives implementation of the Global Service Sales strategy as a member of the Power Conditioning Management team
Drives improvements in service KPIs (financial, productivity, defined service products, customer satisfaction, operational excellence, etc.)
Define the global service digital product offering for Power Conditioning products. You will define the value for the customer and work with marketing and global teams to promote and sell these service products
Supports local business units to implement productized service offering, market segmentation and go-to-market strategy locally. Leads Account Management for selected key accounts
Builds sustainable relationships with customers, global ABB colleagues and partners
Drives consistent development of products and processes based on customer feedback
Supports Sales resources in customer meetings. Identifies opportunities with existing and potential new customers and develops plans for acquisition and resource allocation
Working with the Power Conditioning Service Manager ensuring Service teams are properly organized, resourced and led. Improves service availability and develops capabilities and competencies

220

Device as a Service Sales Specialist Resume Examples & Samples

University or Bachelor's degree or directly related previous work experience
5 or more years of individual quota carrying managed services, software or technology sales and pure hunting experience
Incorporate customer perspective, drivers, product/service relevancy to deliver persuasive client presentations
Experience managing the sales cycle from business champion to the CEO/CFO level
Track record of over-achieving quota (top 5 - 10% of company) in past positions
Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory/business and account management
Comfortable and compelling both on the phone, and in the boardroom
Ownership of the sales cycle from initiation to closing
Meeting / exceeding monthly, quarterly & annual targets and quotas
Collaborating with sales, Pursuit and Delivery teams to determine strategic approaches for sales and territory management
Managed Services, Enterprise software and/or DaaS solutions expertise strongly preferred
Good prioritization and delegation skills in order to focus on the key client opportunities
Knowledge of industry trends, associated solutions, and key partner/ISV solutions
Preferred certifications include: COMP TIA Certification, ITIL foundations Certification

221

Service Sales Manager Resume Examples & Samples

Promote whole Vestas products in China market, implement company strategy in daily activities
Identify and report on progress for a pipeline of service sales include but not limited such as Parts & Repairs, Fleet Optimisation, Data products and any other service products
Determine sales strategy to achieve maximum sales value in target area
Fully response for the order intake, revenue with expected CM% following sales team budget
Support wind turbine & maintenance contract sales teams
Proactively gather and report business and market intelligence and trends
Generate / Create, Draft, secure and negotiate sales proposals and contracts, deal closer, monitor project execution process, risk management, etc
Well understand China power industry with at least 5 years of direct experience in developing sales accounts and relationship channels
Strong tech knowledge and project execution capability with at least 5 years site experience in wind industry
Good command of English in oral, and written
College undergraduate degree in engineering or business administration
Good communication skills and ability to synthesize information effectively
Finance knowledge
Excellent in word, excel and power point skills
Travel in 50%

222

Service Sales Manager Resume Examples & Samples

Develop and maintain relationships with Customers to understand how Voith Paper can serve their needs. Extensive travel to visit customers and job sites, to manage and develop the disk filter repair and part business for the products and services group. Research, execution and follow up reporting on service outages
Understand Voith Paper FES products and benefits
Communicate with product managers for training on products
Learn details of mechanical and process features of FES products
Pursue discussion with customers and colleagues to learn how the products will benefit the customer
Determine customer needs in the territory
Probe customer to ensure we understand their needs and goals in recycling and stock preparation
Learn the customer local process in detail
Visit customer frequently to ensure our products are at the right reinforce our knowledge of their process
Question customer frequently on standard operating procedures and expected outcomes
Ensure existing customers are satisfied with Voith Paper products and services
Build a record of Voith FES installed base in the territory
Communicate with multiple levels of Customer organization for feedback on Voith product and services
Understand how the Voith products can impact customer operations, positively or negatively
Provide feedback to Voith Product managers
Determine product competitiveness, competitors activities
Define market needs for Voith products and services
Minimum of 3 years’ experience with pulp and paper supplier firm or experience working in a paper mill
Excellent understanding of the paper industry with emphasis on recycling and stock preparation
Skilled in communications with Customers with an ability to focus on Strategic opportunities and benefits based approaches
Self-starter who can develop opportunities independently and communicate with a wide variety of resources within Voith Paper
Skilled in Microsoft Office and ability to write detailed technical and inspection reports
Extensive travel within the region is expected from the position (75+%) with many nights away from home
Associates degree, Technical College or equivalent in engineering technology or paper science

223

Senior Manager, Service Sales Resume Examples & Samples

Develops and executes against strategic business plans to assure sustainable and profitable business results
Executes against the Service Sales revenue growth and develop commission plans that drive the revenue growth for the team
Develop and build an organizational structure that aligns the talent to the strategic objectives
Drives Service sales performance to meet and exceed business objectives related to Service Sales
Proactively works to understand the business need of customer and create solutions that drive sales and service sales
Collaborates with other Hologic team members and other Hologic resources to achieve desired customer outcomes
Anticipates and navigates situational resistance to new ideas or business development efforts to gain agreement/acceptance
Develop relationships with Sales and National Accounts to help drive a collaborative sales and service approach with the customer
Actively meets with top tier customers and leading GPO and IDN customers to support the Service business revenue growth
Manage, coach, and develop staff
Collaborate with the Service Sales team to develop individual goals and objectives that drive team/individual performance that meet the strategic objectives
Drive process and organizational changes that improve the Service Sales team’s efficiency and effectiveness while enhancing the customer experience
Demonstrates the ability to attract, develop and retain top talent within the service sales organization
Drives accountability within the team to fulfill all commitments and model behaviors that drive a collaborative Hologic approach with our customer
Develop appropriate metrics and measurements that drive/measure individual and team performance
Assures team is current in the health care field, competitive products, reimbursement changes, and relevant new product introductions
Strong leadership and communication skills with solid business astuteness and ability to mentor others
Demonstrated project management and presentation skills
Capable of building strong relationships with internal team members and external contacts based on trust and communication
Capacity to rapidily learn the key players, products, and technologies
Displays ability to properly define business problems/opportunities and develop effective solutions based on information, facts, and evidence
Demonstrated ability to meet deadlines under pressure
Ability to manage remote teams
5 plus years of related job experience and demonstrated leadership in medical service sales or sales
Experience selling biomedical, medical device, imaging or professional service products to hospitals, cancer centers, and B2B partners is strongly preferred

224

Service Sales Account Executive Resume Examples & Samples

Highly innovative and proactive
Capable to give quick and accurate response to questions
There are no major physical demands for this position but it does require the ability to drive and possess a good driving record

225

Assistant Manager Service & Sales Resume Examples & Samples

Require considerable initiative and independent judgment in completing work, with unfamiliar situations or challenges addressed by the next level manager
May work in call center or branch environment where systems are available in meeting services quality objectives
Mutual Fund Licensing
Requires completion of

226

Manager FEP Inside Service & Sales Resume Examples & Samples

Requires a BA/BS; 5-7 years of health and life insurance sales experience; or any combination of education and experience which would provide an equivalent background
Previous health sales or call center management experience preferred
Health and Life license required

227

Service Sales Specialist Resume Examples & Samples

Creates, plans and implements sales strategy, and strategic sales and business development initiatives, in alignment with global sales strategy
Identifies opportunities at existing and potential new customers within defined geographical area
Achieves sales targets in respect of both budgets and sales efficiency
Frequent customer visits
Responsible for sales of Upgrades, retrofits, expansions, spare parts and brownfield projects
Provide sales support for front end sales team
Technical and commercial bid preparation and order closing
Working tightly with Service sales team, engineering team and front end sales teams
Gaining understandings of market trends and needs e.g. advance services, new products and product updates required by the markets

228

Global Service Sales Resume Examples & Samples

Strategic development of the decanter service business towards the Food industry to grow the business and increase customer satisfaction
Support, drive and develop Food decanter service concepts and projects in close collaboration with customers, sales companies and business unit colleagues
Analysis of the installed base and our coverage
Cooperate closely with equipment sales and sales companies in pricing and price elasticity
Engage and cooperate with international key accounts
Drive competence development in terms of product, application and service
5+ years of process experience from the Food industry or from an industrial sales and service role
University degree in engineering or similar
Strong commercial interest and experience
Ability to drive and manage projects and network, in a global organization
Ability to drive and work independently upon given targets

229

Service Sales & Marketing Resume Examples & Samples

Accounts Support (Strategic, Growth, Acad)
Work with the global Product Management and Marketing teams to create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE. Support the deployment of the new offerings in the region
Represent the company at relevant Life Science conferences and technical exhibitions to promote product/solution and company
Over 5 years Service sales experience in Life Science, Healthcare industry

230

Service Sales Manager Resume Examples & Samples

Bachelor's Degree in Engineering, Mechanical or Electrical
Previous Sales Experience in electrical utility market space
Previous experience in related service business
Strong knowledge of high voltage circuit breakers, power transformers
Knowledge of asset management concepts or having worked in an asset management role
Salesforce.com proficiency
Possess a general knowledge of high voltage power systems and equipment
Possess excellent interpersonal skills when interfacing with internal and external customers
Able to influence and gain commitment at all levels of the organization
Proficient written, verbal, and phone skills
Self-starter, ability to work remotely and achieve results with little direct supervision
Analytical skills, problem analysis / resolution abilities

231

Manager Service Sales Resume Examples & Samples

Build customized Service models for our top customers to help them to achieve their business objectives
Work closely with Cisco's partners to complement Cisco's offering and to integrate Cisco's Services into their portfolio
Provide account management on focused new and renewal opportunities to ensure service revenue and achieve the highest possible customer satisfaction
Meet and exceed Service bookings targets on a weekly, monthly, quarterly and annual basis. Increase Service penetration across all customer segments
Align the Services sales team with product sales teams and EMEAR functions to achieve sales stretch goals
Closely team with the Service Delivery organization to ensure our Services models fit our customer requirements
Plan, propose and participate in annual budget, staff and business plan process to build team and achieve financial goals. Manage operation expenses to meet the company financial goals
Champion and lead cross functional initiatives to create new programs and resolve issues
Promote Cisco services in external marketplace - both to customers and channel partners
Team player, with proven ability to manage by influence
Strong skills in strategic planning, customer relations and retention, contract development and negotiation, support operations and business management
Proven track record of collaboration across multiple organizations
Must be excellent communicator, team builder and motivator with a proven ability to provide leadership while exhibiting outstanding interpersonal communication and coaching skills
Must be organized and self-motivated
Ability to drive change in complex (global) environments

232

Service Sales Specialist Resume Examples & Samples

Sell products/services to customers focusing on volume, mix and profitability targets
Prepare offers to ensure appropriate technical and financial aspects of offers, including prices and commercial conditions
Manage administrative procedures in sales processes, and support collection and project management activities

233

Service Sales Specialist Resume Examples & Samples

Have a minimum 5 years of experience with technical sales experience with a proven sales track record from similar business: Automation Service Sales/Green Filed System Sales/Project Sales preferably from Process Industries/Control Technologies
Good knowledge of main products and systems and related operation and maintenance service portfolio; main products and systems and related operation and maintenance
Strong knowledge of Automation system and Drives for Rolling Mills, Iron Making and Steel Making including Blast Furnaces, EOT/Port Cranes
Good communication skills, open personality and good listener
Proactive, fast learning and result oriented team player
Excellent English skills (oral and written)
Good communication skills and presentation skills, ability to interface with customers at all management levels
Knowledge of health and safety operating procedures

234

Service Sales Manager Resume Examples & Samples

Service sales strategy Creates, plans and implements service sales strategy. Promotes value add service product offerings supporting Life Cycle Management (LCM)
Volume and profit Achieves service sales volume by ensuring the team sells entire service portfolio. Participates in negotiations of major contracts to secure service sales volume
Service sales targets Ensures achievement of service sales targets, providing cost effective solutions to the customers and initiating improvement plans as needed
New opportunities In collaboration with the Service sales team generates and identifies service sales leads. Determines account and acquisition plans to support growth
Sales process Supports the team by participating in sales activities when needed. Responsible for feedback on sales development, distribution of resources for service sales activities and the current status of the market. Collaborates with Business Units and account teams to position different service offerings. Evaluates and shares relevant information on installed base data, sales leads, customer’s and competitor’s solutions and marketing trends with the team
People leadership and development Drives sales efficiency by ensuring adequate selling skills for service sales team members and that the area of responsibility is properly organized, and staffed. Coaches the team in formulating sales plans, in negotiating, and in developing customer segment expertise. Actively demonstrates one ABB approach
8 years and above working experience in Sales and Marketing field
Transformer and transformer components sales experience will be preferred
With strong sense of responsibility, high team work spirit, innovation, strong

235

Service Sales Specialist Resume Examples & Samples

Develop new industry customers/spare parts business and increase profitable sales in transformer service business. Work under pressure to fulfill sales targets
Acquisition of key customers in relevant fields, and well maintain them. Work together with Technical sales support team to develop technical solutions to meet customers’ requirements and close the deal
Responsible to deliver the annual sales target
Familiar with Microsoft Office software including PowerPoint, Word, Excel
With high flexibility and work hard
Proactive, aggressive and initiative

236

Service Sales Manager Resume Examples & Samples

Sets and reviews goals with service account executives
Strategizes on design concepts and estimating prices to identify features, benefits and associated cost, including potential ROI for customer
Coaches and evaluates account executives, including individual training on and off site with sales and clients
Resolves customer complaints that rise above what the service account executive can deal with effectively
Resolves employee conflicts between departments
Formulates and conducts weekly sales meetings for ongoing sales training
Coordinates and manages customer priorities, operations, and financial results with management group
Reviews and negotiates contract terms and conditions – reviews and approves commissions/wages associated with large projects
Attends networking opportunities when available
Coordinated and supports the Government Relations Committee – reviews and speaks to local city governments groups including city councils and planning commissions when necessary
Conducts employee reviews for service account executives
Performs other functions as necessary or assigned
Working knowledge of Excel, Word and PowerPoint; Proprietary CRM software with “workbench” ability
The ability to analyze and formulate solutions from raw data
The ability to manage and motive account executives
The ability to coordinates and manage competing and complex customer priorities involving operations, and financial issues and resolve escalated issues as required

237

Enterprise Account Service Sales Resume Examples & Samples

Develop and maintain an ongoing executive-level relationship with new or existing SE customers
Prospect for and identify potential Connected Service sales opportunities with new or existing SE customers
For existing SE customers, work with existing Construction or Service Sales representatives to develop comprehensive account management plan to expand SE offers to include Connected Services
Analyze customer needs and develop Connected Services options for proposal to customer
Coordinate data gathering from customer sites required for Connected Services cost estimates, including equipment lists, utility data, and BMS data
Work with the Services Bureau to generate Connected Services cost estimates
Generate Connected Services proposals and deliver to Customer
Close Connected Services deals
Prepare and submit required booking forms
Obtain, assemble and organize all bid documents, proposal documents, notes and approved sales estimates for delivery to Service Manager
Track all opportunities in Schneider’s CRM system
Five years’ technical sales experience
SE product knowledge a plus, but not required

238

Service Sales Manager Resume Examples & Samples

Engineering/Technical or Business degree required. MBA beneficial
HVAC service market knowledge preferred but not necessary
Service background & perspective preferred
Minimum 5 years’ experience in service business, owner direct sales required
Professional and Customer Focused
Impeccable Business Ethics
People manager’s experience
Process oriented and team oriented
Excellent Communication Skills in Oral, Written, Executive Presentation and Training

239

Service Sales Specialist Resume Examples & Samples

Develop competencies and processes required to create an effective and efficient service sales
Ensure adequate penetration of accounts to reach bookings targets in all areas of service sales (Equipment maintenance contracts,(AMC/CMC), T&M, parts, professional services, upgrades ,cassettes/screen fresh start portfolios)
Proactively identify changes in healthcare, delivery systems, and competitive pressures to develop and modify strategies and tactics accordingly
Manage business effectively to meet/exceed the forecast
Establish effective relationships and tight collaboration with key accounts and channel partners across the region
Establish effective relationships and collaborations with other departments within Carestream to address key business issues and opportunities
3-5 years of experience in sales or services sales in the medical imaging industry or related healthcare sectors
Develops teamwork and alliances across all personnel in the Carestream organization
A solid understanding of the medical imaging and services markets; including trends, technologies, products, and players
Should be a team player and should be able to handle cross functional management

240

Retail Service & Sales Associate Resume Examples & Samples

Adhere to dress code policy
Coordinate application and enrollment processes, both paper and electronic
Greet all visitors with a proper salutation and a positive attitude
Maintain retail location (i.e. dusting, cleaning, rubbish removal) to ensure a safe and aesthetic environment
Participate in projects as assigned by Manager
Serve as the liaison between UPMC Health Plan and the customer for administrative and operational issues
Understand all UPMC Health Plan products, policies, and procedures
High school graduate or equivalent required, bachelors degree preferred
Minimum of one year of experience in retail sales or customer service or managed health care operational or account management experience
Excellent written and verbal communication skills. Ability to use critical thinking skills. Ability to anticipate customer needs
Ability to present information and ideas to others in an articulate and effective manner
Ability to work harmoniously with others. Ability to learn new skills, concepts and processes. Ability to negotiate and argue persuasively
Ability to work independently. Ability to review, investigate, and respond to customer inquiries and complaints
Previous experience in a sales role is preferred
Ability to travel between multiple locations is preferred

241

Branch Service Sales Manager Resume Examples & Samples

Managing, motivating and mentoring Service Sales Representatives
Training service sales trainees
Improving relationships with the many consultants and major customers
Must be willing to make cold calls, set up customer information sessions, and work closely with the General Manager
Solid communication skills to effectively communicate with customers and other Otis employees
Goal-oriented individual who has demonstrated his/her ability to work independently and efficiently
Must be willing to take on new challenges daily, be detailed oriented, and able to prioritize
Must have strong problem solving ability and excellent presentation skills
Candidates should also have an entrepreneurial spirit and selling strategy; must have demonstrated good business decision making in previous positions; must be a team player and must be able to sell on factors other than price

242

Software Inside Service Sales Associate Resume Examples & Samples

Responsible for lead preparation and distribution of lead sales for SW Capture & Renewal Opportunities
In the process of sales lead generation Software ISSA needs to interact with our customer base and our non-service certified partners
There are no travel demands for this job and the role requires an ISSR work at least a 40 hour work week
As an entry level service sales role this position requires significant supervision, training and attention

243

Service Sales Executive Resume Examples & Samples

Customer focus: Ability to understand customer business, identify solutions and communicate value for customer
Analytical ability and business acumen to analyze and prioritize opportunities
Ability to build customer relationships: Good interpersonal and communications skills
Good understanding of selling and sales tools

244

Inside Service Sales Associate Resume Examples & Samples

Responsible for lead preparation and distribution, e-mail notification to enduser and partners, special projects assigned by CAD counterparts
In the process of sales lead generation ISSA needs to interact with our customer base and our non-service certified partners
The outcome of this role is to increase our CAD Renewal and Capture Rate and increase non-concurrent revenue in CAD
There are no travel demands for this job and the role requires an ISSA work at least a 40 hour work week
Provide other duties as assigned by CAD Inside Service Sales Manager and Manager of Philippines Service Sales Team

245

Service Sales Specialist Resume Examples & Samples

Meet the challenges of AOP target and continuous business growth
Improve contract penetration rate to ensure sustained growth of sales revenue
Collect the AR payment as early as possible to maintain cash flow
Respond swiftly to the increasingly diversified and flexible market needs
Be aware that the CS market is becoming more & more competitive, and creative marketing & sales initiatives need to be taken

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