Senior Strategic Account Executive Resume Samples

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L Torphy

Lloyd

Torphy

36945 Oberbrunner Village

Los Angeles

+1 (555) 247 3824

36945 Oberbrunner Village

Los Angeles

Phone

p +1 (555) 247 3824

Experience Experience

Los Angeles, CA

Senior Strategic Account Executive

Los Angeles, CA

Herman-Effertz

Los Angeles, CA

Senior Strategic Account Executive

Work closely with Sales and Marketing teams to build and manage thoughtful, high performing materials for the sales teams
Participating as preceptor / mentor to new staff as requested. Assisting in the development of ongoing training topics and materials for staff
Supervising and assisting in the development of client specific implementation plans and managing overall client implementations
Strong working knowledge of UHC's portfolio of products, marketing and managed care knowledge
Developing strategies for staff development and retention
Expand the existing managed care network penetration for existing customers
Provide feedback to management on market trends as represented by our clients

Detroit, MI

Senior Strategic Account Executive, TPA

Detroit, MI

Koepp Group

Detroit, MI

Senior Strategic Account Executive, TPA

Establish, cultivate and manage the customer relationship at multiple levels (including C-Suite), serving as a healthcare consultant and trusted business advisor to this customer
Strategically plan and meet with customers quarterly, identifying trends and offering solutions per the Insight Driven Solutions (IDS) consultative and solutioning process
Develop and maintain a detailed knowledge base of assigned customer, beyond the traditional healthcare - focused information / knowledge, to become an extension of the customer's business
Responsible for value delivery to customer including plan performance, account management and service results
Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention
Coordinate and influence superior customer service delivery developing and maintaining strong intercompany relationships
Determine and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer

present

Detroit, MI

Senior Strategic Account Executive, Optumrx

Detroit, MI

Ondricka-Zemlak

present

Detroit, MI

Senior Strategic Account Executive, Optumrx

present

Lead regular meetings with client management team members working on the assigned collective clients
Provide regular communication to management on client concerns and feedback
Use strong industry knowledge to add value to the clients’ operation to assist in solving client issues and concerns,
Monitor performance guarantees / Service Level Agreements
Develop and foster relationships with key leaders within the collective
Ensure retention of clients within the collective and grow existing relationships with solutions and additional products
Communicate with clients via face - to - face meetings, conference calls and written correspondence

Education Education

Bachelor’s Degree in Client Focus

University of North Texas

Bachelor’s Degree in Client Focus

Skills Skills

Knowledge of advanced strategic sales techniques; knowledge of hardware and/or software acquisition cycles and buying influences
Excellent presentation/training skills
Very strong business acumen
Strong team player that also excels as a high-performing individual performer/contributor
Excellent listening & judgment skills
Professional demeanor
Highly competent at handling complexities and problems, and at dealing with new concepts
Excellent interpersonal skills
Very strong negotiation, influencing and analytical skills
Strong organizational skills

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6 Senior Strategic Account Executive resume templates

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Senior Strategic Account Executive Resume Examples & Samples

8+ years of sales experience in the digital and ad tech landscape
Deep understanding of the key and emerging players in the ad tech space
Impeccable presentation skills including written and oral communication
Aggressive negotiating skills with the ability to maintain ground and resist the desire for immediate closure
Relentless in the pursuit of quality, improvement and polish
Innate leadership skills both from an external and internal position; educate and coach others around you in knowledge and skill sharing
A commitment to not take yourself too seriously, to always look for the fun

Senior Strategic Account Executive Resume Examples & Samples

Drive specific product revenue within this client. Build strong, lasting relationships with the client as well as Adobe's internal solution business units by understanding their needs and business objectives
Acquire and maintain a working knowledge of the complete capabilities of our service offerings as well as the existing and future needs of the customer. Merge the needs of the client with the Adobe offering
Convert customer problems into sales opportunities
Maintain an active pipeline of forecasted sales to meet monthly, quarterly and annual quota objectives
Improve overall customer satisfaction
Work with various BU's within Adobe to drive revenue opportunities with the client

Senior Strategic Account Executive Resume Examples & Samples

Identify, develop and build an opportunity pipeline of major strategic customers while helping to identify and develop a broader go-to-market strategy for this new B2B market segment
Working with cross functional partners in product, finance and sales operations, gather data critical to the development of pricing and business strategies and construct a market-based analysis to identify opportunities
Refine daily, weekly and monthly performance reports on the business in order to assess sales progress across all market segments
Work closely with Sales and Marketing teams to build and manage thoughtful, high performing materials for the sales teams

Senior Strategic Account Executive Resume Examples & Samples

Bachelor's degree or equivalent combination of education and experience
Very strong negotiation, influencing and analytical skills
Skillful communicator, written & verbal
Excellent listening & judgment skills

Senior Strategic Account Executive, URS Resume Examples & Samples

Direct strategic, customer specific initiatives, which deliver value added services through the execution of client specific business planning
Participates and leads the RFPs and finalist presentations for their specific accounts (NBEA situations)
Recognized as a subject matter expert for products, service and technology aspects
Previous experience owning a book of business within Key or National Accounts in the insurance industry required
Experience managing retiree accounts strongly preferred
Previous experience in a large, complex and successful insurance organization with responsibilities of meeting and exceeding customer expectations associated with insurance products
Undergraduate degree; post-graduate degree in Business Administration, Marketing or related field preferred
Strong strategic focus, analytical, internal control and project -management skills
Advanced consultative selling and negotiation skills with the ability to successfully construct solutions for complex organizations

Senior Strategic Account Executive Resume Examples & Samples

Sell Alexa Amazon devices and accessories to our current US retailers and as well as develop new relationships in various channels
Manage assigned accounts and coordinate the extended team (e.g., forward and reverse logistics managers, channel marketing managers, accounts receivable analysts, EDI analysts) working within their account
Manage total inventory and in-stock levels at all of the account's distribution centers, stores, and online
Collect business and market intelligence
Manage product transitions and distributor/retailer communications
Optimize allocation of marketing development funds
Negotiate trading terms (e.g., discount rate, advertising, placement, returns provisions, payment terms, freight terms) for assigned accounts
Lead internal and external business reviews with key Amazon executives covering operational performance and strategic initiatives
Forecast sales, determine allocations, and plan shipments for each product
Manage allocation of samples and demonstration units within accounts
Gather product, packaging, and software requirements
Resolve any financial issues
Travel to accounts as needed (Estimated 10-15%)
C- Level communication skills, both written and oral/presentation
Solid understanding of financial analyses
Independence and flexibility
Composed, poised and professional demeanor
Willingness to roll up one's sleeves to get the job done
Well-timed tenacity and conviction
6+ years of relevant work experience in sales/account management, ecommerce, and retail with consumer electronics or high-tech products preferred
A bachelor's degree is required
Excel and PowerPoint proficient
A Masters of Business Administration (MBA) degree or equivalent experience is highly desirable
Accomplished range of skill from high-level strategic thinking to detailed program management
Analytical, data-driven approach to problem solving and a track record of driving results through continuous improvement
Experience indirectly leading operational and project teams

Senior Strategic Account Executive Resume Examples & Samples

Manages client contract renewal activities with the primary goals of retaining client, obtaining multiple year agreements and maintaining or improving profitability
Manages assigned accounts with a focus on client trend management, strategic plan development and execution, cultivating multi-level client relationships and manages staff, maybe direct and indirect
Accountable for understanding the primary business objectives of the client, developing and managing shared goals, and demonstrating program value to the client
Understands OptumRx product and service offering, and can articulate the operational, clinical and financial value of our programs to the client across multiple stakeholders with the goal of deploying new programs and services
Maintains consistent and regular client communications
Prepares and presents regular client performance reviews, including identification of cost drivers, recommendations for cost savings opportunities, utilization and cost reports, and industry news
Prioritizes and conducts regular on-site or telephonic client meetings as appropriate to proactively review client benefits, drug utilization and trend management strategies
Maintains a complete understanding of client contract terms including but not limited to the monitoring and reporting of performance guarantees
Ensures that all assigned contracts are monitored and reported as stated in the terms
Documents all client related activities as directed into the approved documents and or application
Manages and mentors account management team members. Specific topics may include the creation and delivery of client presentations, upsell techniques, implementation activities and daily client interaction
Provides staff with feedback at least quarterly on the level of accomplishment of personal and departmental goals. Develops strategies for staff development and retention
Establishes multiple corporate relationships and participates in client sponsored events/charities as appropriate
Cultivates in-group growth through these relationships
Stays abreast of industry trends and developments and demonstrates strong communication skills in presenting these to clients and staff
Demonstrates expertise in pharmacy benefit strategies and clinical programs
Provides leadership to client services team members in departmental and corporate initiatives
Provides regular feedback to management team regarding client metrics, client requirements and business development opportunities
Participates in sales preparation meetings and finalist sales presentations as necessary
Regularly attends and actively participates in company meetings as requested
Exhibits compliant and ethical behavior in the performance of job responsibilities, including complying with all applicable federal and state laws and regulations, Code of Conduct, Business Ethics Policies and Procedures and other policies and procedures applicable to position
Follows all policies and procedures relating to job responsibilities and participates in the development and maintenance of departmental policies and procedures for Account Management, as appropriate
Performs other duties as assigned to meet corporate objectives
Provides support to other departments as requested
Maintains positive and productive relationships with internal partners and clients
Bachelor's degree or Higher
2+ years Medicare PBM experience
Operational PBM experience (data integrity, eligibility, authorization, information management, client relations)
Minimum of 2 Health plan client references within last year

Senior Strategic Account Executive Resume Examples & Samples

Set goals and strategic direction for themselves ensuring alignment with broader business goals and vision
Conduct deep dive analysis on issues affecting Seller business performance and provide the Voice of the Seller as an input into product development and process improvement
Analyze trends, diagnose root cause of performance and create actionable plans for operational improvements
Become a thought leader in defining success criteria and understand business needs of large Sellers in an ever-changing business environment
Partner with external teams including Category Management, Merchant Technology, and Global Account Management teams to align programs and initiatives to drive growth in existing seller base

Senior Strategic Account Executive Resume Examples & Samples

Manage the two largest client relationships in adding value to the clients’ operation in strategic planning activities, cross-selling and up-selling services to increase revenue
Provide leadership for new client projects/implementations
Communicate with clients via face-to-face meetings, conference calls and written correspondence
Collaborate with others of the organization to deliver exceptional customer service
Matrix oversight of the business processes that support the products and services used by two major clients
Resource planning along with leading and developing/mentoring a team
7 to 10 years of client relationship management or account management experience in the healthcare industry
Experience with client facing presentations along with cross selling/upselling products to customers
Advanced understanding of PBM industry is a plus
Strategic thinker, confident with the ability to communicate creatively and influence over all levels of the organization

Senior Strategic Account Executive Resume Examples & Samples

Managing assigned accounts with a focus on client trend management, strategic plan development and execution, cultivating multi-level client relationships and manages staff
Managing client contract renewal activities with the primary goals of retaining client, obtaining multiple year agreements and maintaining or improving profitability
Maintaining consistent and regular client communications. Preparing and presenting regular client performance reviews, including identification of cost drivers, recommendations for cost savings opportunities, utilization and cost reports
Managing account team and ensuring that all client specific requirements are met including but not limited to (1) maintaining documentation of most current benefit designs, including exclusions, inclusions, formularies and co-pay structures and that information is accessible to Customer Service Pharmacy Technicians; (2) documenting plan change requests from clients and obtains appropriate approval, updates the Benefit Design Summary on the web, and confirms the plan change is completed and accurate; (3) following all audit requirements. Reviews Benefit Design Summary documents at least annually with clients and receives appropriate client signature approval
Maintaining a complete understanding of client contract terms including but not limited to the monitoring and reporting of performance guarantees. Ensuring that all assigned contracts are monitored and reported as stated in the terms
Managing and mentoring client services team members on creating and delivering client presentations, implementation activities and daily client interaction; Providing staff with feedback at least quarterly on the level of accomplishment of personal and departmental goals
Developing strategies for staff development and retention
Participating in recruitment activities for prospective employees
Establishing multiple corporate relationships and participating in client sponsored events / charities
Cultivating in-group growth through these relationships
Staying abreast of industry trends and developments and demonstrating strong communication skills in presenting these to clients and staff
Demonstrating expertise in pharmacy benefit strategies and clinical programs
Supervising and assisting in the development of client specific implementation plans and managing overall client implementations
Providing leadership to client services team members in departmental and corporate initiatives
Providing regular feedback to management team regarding client requirements and business development opportunities
Providing training, support and direction to customer service representatives and staff as necessary. Updating the web tool with appropriate client specific information, e.g. member communication materials, formulary exceptions, exception documents. Educating and assisting clients in using help desk for day-to-day inquiries
Participating in sales preparation meetings and finalist sales presentations as necessary
Ensuring quick response and follow-up to client inquiries, including returning phone calls and emails within 2 hours and attempted resolution of all issues in less than 48 hours
Follows-up with client within 24 hours after issue resolution
Regularly attending and actively participating in company meetings as requested
Participating as preceptor / mentor to new staff as requested. Assisting in the development of ongoing training topics and materials for staff
Following all policies and procedures relating to job responsibilities and participates in the development and maintenance of departmental policies and procedures for Client Services, as appropriate
Performing other duties as assigned to meet corporate objectives
Providing support to other departments as requested
5+ years of strategic and consultative selling experience with senior-level executives at key client accounts in the healthcare, managed care, or pharmaceutical industries
Strong presentation, employee management, project implementation skills
Proficient knowledge of the PBM industry
Proven ability to handle complex client issues
Understanding of pharmacy benefit strategies and pricing practices
Demonstrates a high degree of client focus and attention to service

Senior Strategic Account Executive Resume Examples & Samples

Protect our current base through excellent account management to grow our Autoimmune business in all key markets. This requires effectively balancing the financial goals of the organization and the customer to sell capital equipment to secure long-term contracts and relationships with customers
Collaborate closely with National Sales Director to ensure strategic goals are met by appropriately placing instruments that facilitate long-term growth before, during, and after placement
Account Maintenance and strategic growth plans for our largest national laboratory customers in their geographic market (Single Accounts over $5 million in Allergy and $2 in Autoimmune)
Lead a strategic SAE / company initiative through broad-scale change
Collaborate with Marketing, Operations, Market Development team, and District and Regional Managers to facilitate effective, appropriate instrument placements to drive sustained clinical adoption in assigned territory
Work collaboratively with all Thermo Fisher Scientific divisions, most specifically HMD, to leverage a total Thermo Fisher Scientific experience
Meet and/or exceed annual growth targets
Travel is frequent, at approximately 80% of total time
4+ years successful experience in capital diagnostic or medical device sales, and a track record of proven success as a Regional Account Manager (or equivalent); 7 or more years successful experience is preferred
Successful C-Suite sales experience
Success in Large Account Management and strategic growth plans for large accounts

AHM Senior Strategic Account Executive Resume Examples & Samples

Meeting with senior level individuals within an organization and messaging effectively to key decision makers
Ability to engage senior level individuals within AHM to deliver client solutions and align resources with client expectations
Develop and executes client specific strategies to include measures of success, goals, retention strategies, up sell potential. To include analysis of data, incentive program designs, strategies to improve engagement and overall performance
Responsible for creating client focused forums with the Account Management team, Clinical OPS, Clinical, Reporting and Product. To assure all parties are aligned with client goals and measures of success and retention strategies
Considered expert in all AHM products services and industry trends
Create long term strategies that minimize AHMs exposure to going out to bid as well as develop grow strategies as applicable
Work with team to develop quarterly presentations responsible for providing timely strategy documentation and participating in all client prep meetings. Submit timely report requests prepare for quarterly meetings
Develop communications strategy to help customers promote wellbeing and products
Meet with the account team weekly on issues and operational status of account
Raise retention issues and improvement plans to all appropriate parties
Able to handle the largest and most complex customers
8+ years healthcare industry experience managing large, complex accounts. Preferred experience with Wellness Programs and ACO programs
Proven success in account retention, upsell, and strategic solutions
Several years of experience with Client Relations and Account Management
Sales & Service/Account Management/7-10 Years
Products-Other/Medical/7-10 Years

Senior Strategic Account Executive Resume Examples & Samples

Oversee total inventory and in-stock levels at all of the account's distribution centers, stores, and online
Coordinate product transitions and distributor/retailer communications
A bachelor's degree in business, management, liberal arts or related is required

Senior Strategic Account Executive Resume Examples & Samples

Revenue Generation
Customizes and sells solution and consulting packages to match account needs with Institute offerings, along with external partnership offerings
Sets goals and objectives based on evaluation of territory potential and matches company and divisional initiatives
Actively participates in sales calls and presentations; identifies goals, evaluates account needs, and designs appropriate demonstrations
Assumes responsibility for all activity in accounts and new revenue, both software and services, works with consulting staff to position service solutions and leverage sales opportunities
Directs internal Institute resources, including pre-sales and post-sales services, contracts, etc. in order to reach objectives
Assumes consultative role in dealing with technical issues and interpreting applications needs; prepares customer profiles based on needs analysis of hardware, software, applications, and user levels
Prepares complex quotations and proposal information as needed; works to customize quotes and proposals and to coordinate resources across divisions
Conducts extensive follow-up with customers to track satisfaction levels and uncover additional opportunities
Knowledge of advanced strategic sales techniques; knowledge of hardware and/or software acquisition cycles and buying influences
Advanced knowledge of industry software and hardware terminology and concepts; knowledge of SAS solutions and services preferred
Excellent written and verbal communication skills, strategic selling skills, skills in analyzing and evaluating territory dynamics to develop and implement a sales plan
Ability to initiate and lead projects; ability to work effectively in a team environment; ability to relate technical and business concepts to SAS applications and user needs; ability to work independently and as part of a team; ability to travel on a frequent basis
Requires a minimum of eight years of experience in the sales, marketing, or technical support of computer software solutions (including related training products and services), computer hardware, or telecommunications software/hardware. Specific industry related experience may be considered in combination with the above requirements
Relevant experience with global account management and significant experience in selling enterprise software solutions
Working experience in Singapore and willing and able to travel

Senior Strategic Account Executive, Optumrx Resume Examples & Samples

Maintain overall accountability for the assigned collective satisfaction
Develop and foster relationships with key leaders within the collective
Ensure retention of clients within the collective and grow existing relationships with solutions and additional products
Use strong industry knowledge to add value to the clients’ operation to assist in solving client issues and concerns,
Maintain an ongoing knowledge of clients’ business; as well as their contract with OptumRx
Provide leadership on systemic operational issues on a client by client basis as needed
Lead regular meetings with collective leadership on status of open items, issue resolution, and proactive solutions
Interface with internal OptumRx departments
Work with existing AE / SAE’s to incorporate ops issues into business plans / remediation plans as needed
Conduct periodic reviews with client and existing AE / SAE and recommend new operational products / services as appropriate and as needed
Lead regular meetings with client management team members working on the assigned collective clients
3+ years of client facing presentation experience
Ability to work in self - motivated environment with limited supervision

Senior Strategic Account Executive Resume Examples & Samples

Act as Team lead for other SAE's, providing direction and support as required
Participates in all major finalist presentations and RFP / NBEA situations
Experience working with brokers and consultants, handling large client benefit offerings
Strong working knowledge of business planning and financial / underwriting acumen required
Proven ability to navigate an often ambiguous and complex organization to resolve customer issues
Ability to create a strategic vision and plan its implementation
Proficiency in Microsoft Word and PowerPoint
Customer - focused; able to work with employers, consumers, consultants, brokers

Senior Strategic Account Executive Resume Examples & Samples

Overall management of a book of business
Accountable for the maintenance, growth and increased profitability of existing business, the acquisition of new business on existing accounts, customer satisfaction and the strategic direction of assigned accounts
Reports to the CEO of Pacific Northwest States
Expand the existing managed care network penetration for existing customers
Establish and maintain 'strong and appropriate' relationships with customers and consultants; ensure Senior Manager has customer specific 'high level/board level' decision making contacts
Preparation for, and participation in, new business site visits and finalist presentations
Maintain a high level of healthcare industry knowledge as well as customer's industry
Ongoing maintenance, communication and collection of customer's fee revenue and insured premiums (DSO) in collaboration with finance and collections department
5 years of account management / sales experience
5 years proficiency in Microsoft Word and PowerPoint
5 years experience preparing and presenting materials to client
Willingness to travel as required
3 - 5 years experience working with complex customers or public sector customers

Senior Strategic Account Executive Resume Examples & Samples

Experience working with brokers and consultants, handling large client benefit offerings required
Strong working knowledge of business planning and financial/underwriting acumen required
Excellent communications and interpersonal skills

Senior Strategic Account Executive Resume Examples & Samples

Executing an Install Base Sales Plan, farming (up sell, cross-sell) in an existing account base
Overseeing the customer proposal process and ensuring that all customer requirements are addressed
Supporting and educating Sales, Marketing and other internal departments to ensure that customers get appropriate updates, upgrades and event-oriented solutions
12 years of relevant experience and a Bachelor’s degree or
8 years of relevant experience with and advanced degree
8+ years of experience in selling enterprise-class technology software, SaaS, internet-based technology solutions to enterprise class companies
4+ years of selling into strategic accounts
Experience in successfully executing complex sales cycles with CXOs
Experience in successfully executing complex sales cycles through channel partners
Must have high ethics, integrity, and humility and have a desire to be a key member of a world-class sales and support organization
Ideal candidates will bring with them a range of Internet industry-related contacts
Proven, measureable, and successful experience in growing revenue within an existing account base

Senior Strategic Account Executive, TPA Resume Examples & Samples

Accountable for the retention, growth and increased profitability of existing business, the acquisition of new business on existing accounts, customer satisfaction and the strategic direction of assigned accounts
Establish, cultivate and manage the customer relationship at multiple levels (including C-Suite), serving as a healthcare consultant and trusted business advisor to this customer
Direct strategic, customer specific initiatives, which deliver 'value added' services through the execution of client specific business plans
Develop and maintain a detailed knowledge base of assigned customer, beyond the traditional healthcare - focused information / knowledge, to become an extension of the customer's business
Clearly demonstrate the value propositions for specialty and ancillary business to improve customer growth and retention
Coordinate and influence superior customer service delivery developing and maintaining strong intercompany relationships
Prepare, host and follow - up an annual/quarterly strategic planning session with the customer
Previous TPA / Stop Loss experience in sales or account management required
Proven track record of over 5+ years of working with senior - level executives and progressively increasing responsibility for client relationship management and consultation
Bachelor’s degree or 5 years equivalent experience in healthcare sales/account management field
5 years of account management / sales experience with a proven track record of strategic and consultative sales or account mgt experience in the medical benefits Insurance industry
5 years experience using communications and interpersonal skills (internal/external)
5 years experience working in partnership with underwriting and finance
5 years experience with data analysis
Sales insurance license must be maintained as required by state law