Seller Support Associate Resume Samples
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Seller Support Associate Resume Samples
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VG
V Gutkowski
Verda
Gutkowski
63990 Zieme Trail
Detroit
MI
+1 (555) 520 1564
63990 Zieme Trail
Detroit
MI
Phone
p
+1 (555) 520 1564
Experience
Experience
Philadelphia, PA
Seller Support Associate
Philadelphia, PA
Cassin-Fahey
Philadelphia, PA
Seller Support Associate
- Provides prompt and efficient service to Amazon Sellers on Tax matters
- Technical proficiency/ Working knowledge of MS Office Applications (Word, Excel, PowerPoint, etc) and Internet browsing
- Achieve and maintains predefined performance metrics goals such as seller satisfaction, quality, productivity, first contact resolution, and attendance
- Provides prompt and efficient service to Amazon Sellers
- Maintains or exceeds targeted performance metrics
- Committed seller advocate, drive process & tool improvements
- Maintain positive and professional demeanor that portrays the company in a positive light and effectively manage sensitive issues
Philadelphia, PA
Brazil Seller Support Associate
Philadelphia, PA
Fadel-Blick
Philadelphia, PA
Brazil Seller Support Associate
- Provides prompt and efficient service to Amazon Sellers through phone, email and chat
- Works with multiple technology applications and features to resolve Seller contacts
- Demonstrates ownership of every Seller interaction to achieve successful first time resolution on all contacts
- 90% Portuguese Language Proficiency
- Demonstrates effective, clear and professional written and oral communication and attention to detail
- Customer service oriented
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
present
Detroit, MI
KYC FO Seller Support Associate UK
Detroit, MI
Roberts, Shanahan and Heaney
present
Detroit, MI
KYC FO Seller Support Associate UK
present
- Exemplary performance record, particularly with regard to quality & productivity
- Demonstrates effective communication, composure, and professional attitude
- Demonstrates effective, clear and professional written and oral communication
- Enthusiasm and strong self-motivation
- Fluent English
- Partner with Software Development teams to provide feedback and make improvements to existing tools and/or processes, or suggest new technological advancements
- Working in English environment, understands and correctly applies a wide variety of software tools to navigate accounts, troubleshoot, and resolve issues
Education
Education
Bachelor’s Degree in Flexibility
Bachelor’s Degree in Flexibility
Johnson & Wales University
Bachelor’s Degree in Flexibility
Skills
Skills
- Ability to embrace constant change with flexibility and good grace
- Demonstrates effective, clear and professional written and oral communication and attention to detail
- Ability to multi-task successfully
- Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow
- Demonstrates effective communication, composure, and professional attitude
- Embrace constant change with flexibility and good grace
- Enthusiasm and strong self-motivation
- Language: Bilingual English/Spanish with 90% proficiency in both languages
- Language profiency: English
- Able to work within a cross-functional team
5 Seller Support Associate resume templates
Read our complete resume writing guides
1
AGS Seller Support Associate Resume Examples & Samples
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
- Language: Chinese/English
- Strong prioritization and time management skills, with a high degree of flexibility
2
AGS JP Seller Support Associate Resume Examples & Samples
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed
- Language: Chinese/Japanese
3
Seller Support Associate Resume Examples & Samples
- Education: High school
- Language: French & English-Written & Verbal
- Experience within a customer service environment
- Desire to expand skills into new areas
- Embrace constant change with flexibility and good grace
4
Seller Support Associate Resume Examples & Samples
- Effectively communicate in a clear and professional manner at all times
- Provides prompt and efficient service to Amazon Sellers
- Continually builds platform and business knowledge to better serve our sellers
- Maintains a positive and professional demeanor by portraying the company in a positive light
- Effectively manage sensitive cases by identifying proper escalation paths
- Demonstrate excellent time-management skills
- Works independently and collaboratively by using departmental resources, policies and procedures
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements
- Liaise with other departments as required to resolve Seller’s issues and questions
- Education: High school Diploma or equivalent
- Language Fluency: English
- Minimum 1yr of experience within a customer service environment (or more)
- Technical proficiency/ Working knowledge of MS Office Applications (Word, Excel, PowerPoint, etc) and Internet browsing
- AA Degree or BA/BS degree from an accredited college or university
- Experience using a various technical tools to complete daily work
- Experience as an Account Manger, Call/Contact Center Associate, or Customer Service Representative
- Experience in a metrics driven environment with positive results
- Industry experience in e-commerce or retail
- Strong enthusiasm and strong self-motivation
- Exemplary performance record, particularly with regard to quality, productivity, and attendance
5
Work From Home French Seller Support Associate Cork Resume Examples & Samples
- Fluent French
- ·Language: Fluency in English and French is essential
- Technical (Computers & Internet) savvy is required
- Business acumen in areas of e-commerce and retail
6
Seller Support Associate Resume Examples & Samples
- Language: Native or fluent English
- Additional languages would be a plus
- Education: University graduate
- Data analysis skills and proficiency with Excel is required
- Able to work within a cross-functional team
7
AGS DE Seller Support Associate Resume Examples & Samples
- Demonstrates effective, clear and professional written and oral communication
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions
- Language: Chinese/German
- 6 + months experience within a customer service /contact centre environment would be an advantage
8
Seller Support Associate Resume Examples & Samples
- Language: English fluent
- Education: Completed Matric or equivalent
- Language profiency: English
9
Seller Support Associate Resume Examples & Samples
- Provides prompt and efficient service to Amazon Sellers and Merchants to include the appropriate escalation of Seller issues through phone, email and chat
- Demonstrates ownership of every Seller interaction to achieve successful first time resolution on all contacts
- Works with multiple technology applications and features to resolve Seller contacts
- Demonstrates the ability to recognize and identify system, process and policy issues impacting our Sellers and drive business improvement initiatives
- Partner with Software Development teams to provide feedback and make improvements to existing tools and/or processes, or suggest new technological advancements
- Recognize system, quality, and process concerns contributing to poor Seller experiences and share with Software Developer and Leadership teams
- Demonstrate effective, clear and professional written and oral communication
- Maintain positive and professional demeanor that portrays the company in a positive light and effectively manage sensitive issues
- Demonstrate excellent time-management skills and the ability to work independently using departmental resources, policies and procedures
- Contribute to a positive team environment and proactively assist others with difficult contacts as needed
- Meet and/or exceed performance metrics such as quality, productivity, first contact resolution, and attendance
- Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience
- Education: High School diploma required
- Minimum 6 months experience within a customer service environment
- Technical (Computers & Internet) savvy is required; skill-sets include MS Office Application, Excel, and Internet Explorer / Mozilla Firefox and demonstrated capability to work with tailored in-house applications
- Education: Bachelor’s degree
- One year of contact center experience
- Intermediate Excel skills
- Ability to type at speeds greater than 35 words per minute
- Process improvement awareness and experience
- Excellent communication (verbal and written), interpersonal skills and an ability to effectively and professionally communicate with Sellers and business/technical teams
- Detail-oriented, analytical, proactive approach to problem-solving and identification
10
Seller Support Associate Resume Examples & Samples
- Provides prompt and efficient service to Amazon Sellers through phone, email and chat
- Education: High School Diploma
- Language: Bilingual English/Spanish with 90% proficiency in both languages
- Minimum 6 months experience within a customer service and contact center environment
- Technical (Computers & Internet): MS Office applications specifically Excel, familiarity with web browsers, and demonstrated capability to work with tailored in-house applications
- Experience in a B2B environment preferred
11
Brazil Seller Support Associate Resume Examples & Samples
- 90% Portuguese Language Proficiency
- Demonstrates effective, clear and professional written and oral communication and attention to detail
- Strong prioritization and time management skills, with a high degree of flexibility in a high paced environment
- Ability to multi-task successfully
- Understanding of quality and metrics processes
- College Degree or currently in first or second year of obtaining a undergraduate degree
12
Seller Support Associate Resume Examples & Samples
- Technical (Computers & Internet) savvy is Essential
- Desire to work from home
- Essential skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
- Technology requirements
- Living in an area with High Speed Internet access (minimum 5mb)
- Have a land-line dedicated to Amazon during working hours
- Have a dedicated work space which is not shared
- A second means of communication (mobile phone, for emergency purposes only)
- Flexibility to work shifts including weekends
13
Seller Support Associate Resume Examples & Samples
- Language: Fluent English and French
- Desired skill-sets include MS Office Application, Excel and Internet Explorer / Mozilla Firefox
- The applicant should be fluent in French and English. Spanish or Italian as additional languages will be advantageous
14
KYC FO Seller Support Associate UK Resume Examples & Samples
- Minimum 6 months experience within a customer service environment, experience within a contact centre preferred
- Demonstrated desire to expand skills into new areas
- Experience in Feeds, Ungating and IIDP desirable
15
Seller Support Associate Resume Examples & Samples
- This role is for transitioning military/veteran/military spouse
- Education: High school Diploma
- 1 yr+ of experience within a customer service environment
- Experience as an Account Manager, Call/Contact Center Associate, or Customer Service Representative
16
Seller Support Associate Resume Examples & Samples
- English language competency
- Technical savvy, including Microsoft Office (Outlook, Word, Excel), familiarity with web browsers, and demonstrated capability to work with tailored in-house applications
- High energy, solution focused with a passion for customer service
- Ability to provide prompt and efficient service to Amazon Sellers through phone and email
- Minimum 6 months experience within a customer service environment; experience within a contact center preferred
- Keen logical thinking and analytical skills, with the ability to understand and empathize with Sellers
- Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work
- Demonstration of end to end ownership of every Seller interaction
- Proactive problem solving to provide exceptional support to Sellers
17
Seller Support Associate Resume Examples & Samples
- Demonstrates effective, clear and professional written and oral communication both in English and Japanese
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions both in English and/or Japanese
- Language: English and Japanese (fluent)
18
Seller Support Associate Resume Examples & Samples
- Skills
- Bachelor's degree required
- Strong Analytical & Excellent communication skills (verbal and written) & should be able to articulate thoughts clearly: both verbally & written form
- Experience in a highly analytical, results-oriented environment
- Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Must be metrics-driven
- Desire to work in a fast-paced, challenging environment
- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented
- Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination
- Attention to detail and capability to work on multiple projects in parallel
19
Seller Support Associate Resume Examples & Samples
- We have 15 total openings
- Interviews will go on From 3/13-17 th or until all roles are filled
- New Hire Orientation is Monday April 3rd, 2017
- This is a full time and direct hire position with Amazon.com
20
Seller Support Associate Resume Examples & Samples
- Provides prompt and efficient service to Amazon Sellers through phone/chat/email, including the appropriate escalation of Sellers’ issues
- Working in English environment, understands and correctly applies a wide variety of software tools to navigate accounts, troubleshoot, and resolve issues
- Achieve and maintains predefined performance metrics goals such as seller satisfaction, quality, productivity, first contact resolution, and attendance
- Liaise with other departments such as Customer Service, Merchant Investigations, Fulfill center or Payments teams as required to resolve Seller’s issues and questions
- Bachelor’s degree or equivalent required. Degree in Foreign trade business or equivalent experience would be a plus
- 1 year+ working experience, technical supporting background would be an advantage. Accept shifting work arrangement
- Demonstrated desire to expand skills into new area, able to delivery good performance under pressure
- Technical (Computers & Internet) savvy is required. Proficiency in Microsoft Outlook and working knowledge of MS Office applications – With emphasis on MS Excel
- Language: Korean/English
21
Seller Support Associate Resume Examples & Samples
- Provides prompt and efficient service to Amazon Sellers on Tax matters
- Language: Fluent English
- Previous experience with tax or finance processes is required
- Experience within a contact center preferred (6 months)
- Desired technical skill-sets include MS Office applications; specifically Excel, familiarity with web browsers, and demonstrated capability to work with tailored in-house applications
- Ability to embrace constant change with flexibility
