Retail Training Manager Resume Samples

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I Farrell

Isaiah

Farrell

13587 Block Square

Boston

+1 (555) 264 3292

13587 Block Square

Boston

Phone

p +1 (555) 264 3292

Experience Experience

Dallas, TX

Retail Training Manager

Dallas, TX

Hansen-Kub

Dallas, TX

Retail Training Manager

A professional but fun workplace, A healthy work-life balance environment
Follow up on training periodically, provide coaching and guidance to Store Managers so that they can reinforce learning with their teams
Develop and maintain key relationships with training providers
Plan and manage retail talent development training
Plan and manage on-boarding training and certification process for new store staff and new store manager
Establish and maintain training and development database for talent evaluation use
Work with Boutique Managers to follow up and review on the effectiveness of trainings programs

Los Angeles, CA

Manager, PM, Retail Training

Los Angeles, CA

Balistreri, Wilkinson and Lind

Los Angeles, CA

Manager, PM, Retail Training

Design, develop, and manage content creation work flow processes, and publishing content to Amazon's learning management system (LMS)
Design and develop glossaries, online tools, practice tests, performance support aids, SOPs, online tutorials, etc
Continually measure training effectiveness and use data to modify training to maximize employee performance and development
Manage, monitor, and maintain all completion, assessment, and other administrative data from LMS
Manage training content/updates residing on SharePoint and shared drives
Design and develop new hire testing, case studies, and assessments
Lead a team of Instructional Designers to produce engaging retail training content using a variety of modes of content delivery

present

Phoenix, AZ

Senior Manager Retail Marketing, Training

Phoenix, AZ

Schiller, Lakin and Anderson

present

Phoenix, AZ

Senior Manager Retail Marketing, Training

present

Collaborate between the VM planning and Retail Marketing Omni Channel team to determine how marketing campaigns and ISC materials “come to life” at retail by developing monthly ISC plans
Manage and review budget for monthly campaigns to ensure campaigns are executed in accordance to MWB plan. And lead managing category retail marketing MWB plan in accordance to the annual retail marketing plan for the market
Lead in the formulation and execution of the monthly retail marketing communications plan
Facilitate the internal and external communication of the developed retail marketing plans within the organization
Leads the process of plan monitoring and tracking all retail marketing activities
Provides analysis of the results of the key retail marketing initiatives
Manage and maximize all key vendors partners, including but not limited to: Props, POP, Retail Activation, etc. to ensure that the partnerships are maximized

Education Education

Bachelor’s Degree in Business Administration

University of California, Irvine

Bachelor’s Degree in Business Administration

Skills Skills

Excellent communication skills and ability to build good working relationships across multiple business functions
Strong team management skills with a demonstrated ability to communicate transparently with warmth
Strong leadership presence with the ability to facilitate to large groups
German: good knowledge
Strong interest in Fashion - Can be a Brand Ambassador…
Solid Luxury Retail Training experience - Product Training, planning and or hands-on
Ability to work from a home office with approximately 75% daily and overnight travel to distributor owned showrooms, Signature Stores, trade shows and other locations
Good PC skills
Strong interest in Fashion - Can be a Brand Ambassador
Ability to develop the courses dependently

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11 Retail Training Manager resume templates

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Retail Training Manager Resume Examples & Samples

Implementation, coordination and execution of Retail Trainings for the whole cluster (Central) according to european/global rules (i.e. customer service standards) with the support of the local training functions
Preparation and development of training plans for Stores in Central
Alignment of all internal resources and information for the development and execution of product and customer service trainings
Securing of transfer of learning as well as assessment of the trainings
Evaluation (TLU/PEP) and execution of necessary trainings in close alignment with the respective HRM
Support of the Instore Trainers regarding trainings and development needs of the store employees (customer service, product) in close alignment with the local training functions
Support of Stores Managers regarding training and development potential of our store employees in close alignment with HRM
Elaboration and Execution of Management Trainings regarding feedback, communication, leading culture under consideration of existing standards
Qualitative and quantitative monitoring of training results on monthly/quarterly basis
Budget control and adherance
Functional leading of the local training functions
Microsoft Office: advanced
RBO: advanced
German: good knowledge
French and/or Eastern European Language beneficial
Retail and/or Commercial Education
Trainer Education
Min. 5 years of retail experience including leadership experience
Min. 2 years of experience in developing and implementing training concepts as well as execution of trainings

Retail Training Manager Resume Examples & Samples

Work closely with the kate spade new york learning and development department to bring global
Analyze, develop, implement and measure training programs and curriculum necessary to achieve
Minimum of five years of training and development experience in luxury retail, service or hospitality
Degree holder in training, human resources or related disciplines
Strong leadership presence with the ability to facilitate to large groups
Values a customer-centric mindset always considering our internal and external customers
Strong team management skills with a demonstrated ability to communicate transparently with warmth
Encourages collaboration and recognizes the importance of cross-functional relationships to enhance

Manager Retail Training Resume Examples & Samples

Support the development of all Store Managers and Retail Staff to ensure growth of our Retail business
Collaborate with Retail Store Operations in the successful implementation and execution of projects
Translate and re-produce toolkits/material and add material based on local needs/language
Create and implement local training calendar based on regional Training Calendar framework
Implement toolkits/material in group sessions, one-to-one
Provide feedback to store teams on their respective roles and responsibilities
Provide input for personal objectives based on the competence pillars on their respective roles and responsibilities
Provide input on high potentials based on training/coaching experiences
Motivate audience
Reproduce materials on a cost efficient way
Language skills: English advance and local language excellent
IT skills: Microsoft Office advanced
University Degree in related fields
Functional: 3-5 years experience in Product, Motivational and/or Technical Training
Industry: ideally in apparel/fashion/shoes or FMCG
Leadership: > 1 year experience
Exposure: sports, fashion

Senior Manager, Retail Training Resume Examples & Samples

Develops and executes the company’s strategic training plan for Retail Stores
Oversees planning, prioritization and development of WW training and development initiatives for North America, ensuring that the initiatives are consistent with the business strategy and needs of the organization
Provides leadership and direction on training methodology and instructional delivery, to ensure learning effectiveness
Partners with corporate stakeholders to establish and maintain training metrics to evaluate effectiveness of learning outcomes on the achievement of business results
Ensures consistent delivery and application of training in all stores
Conducts need analysis to identify and define present/future training needs, and communicates needs to the WW Retail Training team
Works cross-functionally with Training, Retail Operations team, Human Resources and Merchandising to ensure projects are meeting customer expectations and recommended changes are documented
Manages training department budget

Manager, Retail Training Resume Examples & Samples

Use all tools created by the region to drive the business
Develop the Retail training strategy and agenda for both Home Office and Field ensuring
Collaborate with the regional retail team and as a member of the market team, determine the

Assistant Manager, Retail Training Resume Examples & Samples

Feedback observations from the store visits and liaise with Retail OPS manager to address areas of improvements
Ensure seasonal product trainings before product launch for all channels
Develop a framework for a training needs analysis (TNA) including the media used for execution
Conduct at least one TNA per year, evaluate outcome and develop/conduct tailored training to address gaps
Share TNA framework with SEAPAC Retail trainers and support in country implementation
Provide coordination and training support for any retail initiative, i.e. new store opening, promotions, sales events etc
Document all trainings conducted and monitor training hours per headcount

Manager Retail Training Resume Examples & Samples

At least 7 years retail training experience. Either retail experience or passion to sports is a plus
College degree or above
Around 30% of business travel in the region
Any certificate of Training is a plus

Retail Training Manager Resume Examples & Samples

Strategically plan a variety of training programs such as: New Hire Orientation - Brand History/Business Education - Product Training - Customer Service Training - Communication Training - Leadership Training - Train the Trainer etc
Hands on Training/delivery of various programs
Effective feedback and measurement of Training Programs
Mystery Shopper
Working with Regional/Global peers

Retail Training Manager Resume Examples & Samples

Solid Training experience - planning and or hands-on facilitation (depending on role)
Native level Japanese language skills and business level English a must
Excellent communication skills and ability to build good working relationships across multiple business functions
Strong interest in Fashion - Can be a Brand Ambassador
Experience as a Trainer/L&D in Fashion - Retail is preferred

West Coast Retail Training Manager Resume Examples & Samples

Highly developed interpersonal, verbal and written communication skills, including outstanding presentation skills
Highly proficient relationship-builder at all levels with both the retail team and corporate teams
Ability to work independently yet also work transparently, possessing the judgment to provide frequent, concise and cogent management updates
Strong interest in growing and expanding learning and development capabilities
Ability to interact with all levels of employees, treating all with dignity and respect
Open and receptive to employees and their learning and development needs
Strong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems)
Bachelor’s Degree from an accredited four-year college or university
Minimum of four years of experience in a formalized training position with retail stores
Additional experience in a client-facing role at a retail setting is desirable
50% travel required throughout the US and Canada

Senior Manager Retail Marketing, Training Resume Examples & Samples

Collaborate between the VM planning and Retail Marketing Omni Channel team to determine how marketing campaigns and ISC materials “come to life” at retail by developing monthly ISC plans
Manage and review budget for monthly campaigns to ensure campaigns are executed in accordance to MWB plan. And lead managing category retail marketing MWB plan in accordance to the annual retail marketing plan for the market
Lead in the formulation and execution of the monthly retail marketing communications plan
Facilitate the internal and external communication of the developed retail marketing plans within the organization
Leads the process of plan monitoring and tracking all retail marketing activities
Provides analysis of the results of the key retail marketing initiatives
Manage and maximize all key vendors partners, including but not limited to: Props, POP, Retail Activation, etc. to ensure that the partnerships are maximized
Develops retail marketing management platform and rollout plans
Work with the Regional team in resolving issues related to retail store development, in-store communication and visual merchandising activities at regional level
Provides strong leadership for horizontal reports
Sets performance plans with each direct report
Plans include goals, key job responsibilities, competency development, measures, and follow-up activities
Reviews include goals, key job responsibilities, company values and competency development
Provides coaching & feedback to subordinates
Ensures that direct reports set performance plans with subordinates
Other job-related work assigned by supervising manager
Excellent verbal and written communication skills (both English and Mandarin)
Strategic mindset with strong executional abilities
Excellent leadership and cross functional management skills
Strong aesthetic and creative sense
Ability to balance aesthetics with business acumen
Excellent skills in motivating, coaching and engaging teams
Ability to plan, prioritize and organize
Proactive with a positive attitude
Minimum 5 years’ experience in retail planning/management with leading consumer goods company
Extensive understanding of local retail business, retail implementation and retail marketing
University Degree or above. Preferably in a marketing or communications related discipline

Retail Training Manager Resume Examples & Samples

Develop and lead training programs and curriculums in retail skills development and product education for new and existing employees
3 - 5 years of Education, Communications and/or Training experience required
2+ Years of Retail or Marketing experience required

Retail Training Manager Resume Examples & Samples

Minimum of five years of training and development experience in luxury retail, service or hospitality within multi-national organizations
Understanding of instructional design, learning theory, brand aesthetics and industry strong written and verbal communication skills
Strong team management skills with a demonstrated ability to communicate transparently with warmth and passion
Ability to work autonomously and resourcefully, effectively prioritize competing demands and efficiently multi-task in a fast paced, fluid and demanding environment
Encourages collaboration and recognizes the importance of cross-functional relationships to enhance strategic thinking and goal setting
Organized, with good project management and time management skills
Excellent command of written and spoken english, putonghua and cantonese
Understand this is a field position and requires travel up to 50% of time (may require occasional weekend hours)

Retail Training Manager Resume Examples & Samples

Plan and manage on-boarding training and certification process for new store staff and new store manager
Plan and manage master classes for BPC, PKS, Tailoring Specialist (specialist positions)
Plan and manage leadership and management skills training
Plan and manage retail talent development training
Establish and maintain training and development database for talent evaluation use

Retail Training Manager Resume Examples & Samples

Ensure retail and merchandising focused training deployment in line with Company’s direction and initiatives from headquarter for the region to enhance program effectiveness
Identify retail training needs from different perspectives, such as merchandising, company service values, selling techniques, etc. in order to enable front line employees to achieve their targets
Design and deliver specific topic or focused training according to needs, e.g. product focus, focus of the closing part of selling ceremony
Conduct induction program to ensure new employees’ integration to the Company
Deliver regular classroom trainings, e.g. orientation program, P.R.I.D.E., and other training programs
Support Retail Marketing functions for various projects to support business growth
Review, prepare, monitor and control the related training reports and training budgets
Work with Boutique Managers to follow up and review on the effectiveness of trainings programs

Retail Training Manager Resume Examples & Samples

Strategically plan/localize a variety of training programs such as: New Hire Orientation - Brand History/Business Education - Product Training - Customer Service Training - Communication Training - Leadership Training - Train the Trainer etc
Solid Luxury Retail Training experience - Product Training, planning and or hands-on
Experience as a Trainer/L&D in Fashion - Luxury Retail is preferred

Retail Training Manager Resume Examples & Samples

Bachelor’s Degree in Business, Marketing, Human Resources or a related subject required. Master’s degree in Business Administration or related field preferred
3-5 years’ experience in multi-store retail management; preferably in home décor or home improvement
Experience having direct responsibility for training high-performing retail teams
Ability to focus on strategic goals while delivering operational needs of the Signature Stores and Showrooms as well as Kohler Co
Ability to work from a home office with approximately 75% daily and overnight travel to distributor owned showrooms, Signature Stores, trade shows and other locations

Retail Franchise Training Manager Resume Examples & Samples

Lead the team through all aspects of design, development, delivery and evaluation of curriculum and performance support tools
Identify and coordinate internal and external resources, including vendors that provide learning and development services to achieve curriculum creation
Manage the learning and development budget
Consult with senior management, field operations, and other key stakeholders to ensure alignment of learning and development initiatives with business goals
Maintain knowledge of industry trends and instructional design best practices to provide strategic guidance and benchmarks to the business on learning and development approaches
Accountable for the configuration, testing, integration, deployment and maintenance of the training and performance support tools and systems
Undergraduate degree is required
Minimum 6 years of related experience is required
Specific experience in designing and delivering training preferred
Excellent written and communication skills
Technical working knowledge of web, databases, eLearning tools, etc
Instructional design and skillful presentations

Retail Training Store Manager Resume Examples & Samples

1 year previous T-Mobile Retail Store Manager Experience
Basic computer skills and knowledge of common business applications, such as web browsers, Outlook, Microsoft Office
Excellent communication skills, orally and in writing
Ability to lead and coach to deliver financial results
Ability to utilize T-Mobile values to deliver results and make business decisions when operating the store
Sales and sales management experience with a customer focuses, operationally excellent retailer, along with an established record of high personal performance
Consultative sales and sales management in fields involving consumer technology, applications and content, along with an established record of high personal performance
Operational and financial performance management, including site profit and loss management

Retail Franchise Training Manager Resume Examples & Samples

Manage and lead the team through all aspects of design, development, delivery and evaluation of curriculum and performance support tools
Accountable for the configuration, testing, integration, deployment, and maintenance of the training & performance support tools and systems
Minimum of a Bachelor’s Degree is required
At least 6 years of related training management experience is required
Specific experience in designing and delivering training is preferred
Instructional design and skillful presentations preferred

Retail Training Manager Resume Examples & Samples

Monitor and facilitate store induction and service skills training for newly hired retail employees
Produce and deliver to the stores training modules on all new seasonal collections and products (Offline learning). Work with other functions such as Design and Merchandising as appropriate
Overview and implement E-Learning platform for Retail
Organize and deliver to stores training on other aspects such as CRM, sales techniques and standards, cross selling, sales to customers with diverse cultural background, after sales follow up
Follow up on training periodically, provide coaching and guidance to Store Managers so that they can reinforce learning with their teams
Work alongside other functions (e.g. Marketing, CRM, Buying) on motivation of the sales teams towards their goals

Retail Training Manager Resume Examples & Samples

Minimum three year of training and development facilitation experience (retail industry preferred)
Intermediate to advanced MS Office program skills (e.g., PowerPoint, Word, Excel, etc.)
Availability for frequent travel within North Europe (e.g., 50%)
CIPD qualified (or working towards it)-preferable but not essential
Competent in delivering training initiatives
Experience of working within a Retail environment and Store Operations
Knowledge of the adidas Group
Tenacity to achieve targets

Manager, PM, Retail Training Resume Examples & Samples

Lead a team of Instructional Designers to produce engaging retail training content using a variety of modes of content delivery
Partner with Retail Training Content PMs who develop/curate content covering the concepts, tools, and processes essential to Amazon Retail employees at all levels of the organization
Design, develop, and continuously improve ideal blended-learning onboarding experience for Amazon Retail Leaders in Vendor Management, Instock Management, Merchandising/Marketing Management, Product Management, and 3P roles
Design and develop new hire testing, case studies, and assessments
Solid project management skills including scoping work, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results
Strong judgment and instincts
Strong business acumen, including strong problem solving skills, critical thinking, and willingness to be vocally self-critical
Multi-media development in audio, video, and/or animation
Expertise in designing, developing, planning, implementing and assessing training
BA or BS degree in a relevant field such as instructional technology, educational technology, organizational development, etc. is desirable

HR & Training Manager Retail Resume Examples & Samples

Fully conversant with Employment Legislation, preferably across Nordics Countries
Excel, Word PowerPoint, SAP HR
Preferably HR Experience from a retail company
Customer oriented, approachable and strong interpersonal skills
Team player with ability to direct, motivate and develop Store teams
Excellent organisation and problem-solving skills
HR and Training experience, ideally in a retail or multisite environment
Proven ability and experience of handling complex HR employee relations issues
Project Management Experience
Excellent knowledge of employment law across Nordics Countries
Proven Training and Coaching experience
Full clean Driving Licence

Retail Training Manager Resume Examples & Samples

In partnership with international counterparts and the HR Business Partner, support the creation of the regional retail training strategy and training plan across all Retail Stores
Working cross regionally and in conjunction with the HR Business Partner and the Retail Operations Manager, EMEA to identify and prioritise learning needs aligned to business goals
Develop strong stakeholder relationships with HR, DTC, internal departments and international regional counterparts
Work in conjunction with international regional counterparts to identify the most appropriate learning solutions to support business needs and review capabilities of existing tools, maximising use where possible
Organise and prioritise time to produce high quality blended learning materials within agreed timescales and to budget
With the creation of a culture for learning in mind, design the most effective and imaginative cost effective learning solutions to maximise individual learning in a variety of learning styles and languages in order to equip regional retail associates to achieve all retail KPIs, business and brand goals
Review the results of the mystery shopper program and identify potential improvement areas, prioritize and drive improvements
Actively research and maintain knowledge of new theories, technologies, processes, resources and better ways of transferring knowledge and skills effectively in order to maximise performance
Share best practices in the region and provide feedback whenever necessary
Through effective utilisation of NB Champions in country, conduct Train the Trainer sessions where appropriate to ensure effective and consistent roll-out of new and existing workshops and learning interventions
Ensure materials are always up to date, re-purpose where required
Manage the regional training calendar across Retail Stores
Develop and maintain key relationships with training providers
Relevant degree or equivalent and/or minimum 8 years direct relevant work experience
Prior experience in the retail industry is preferred, ideally at an operational level
Has a proven track record in design and delivery of a range of technical and interpersonal skills learning solutions specifically in retail field environments
Is able to practically demonstrate the design of imaginative, impactful learning materials
Able to communicate effectively both written and verbally to transfer knowledge and skills and influence at all levels
Experienced facilitator
European language skills are advantageous
Ability to manage numerous high profile projects simultaneously
Active sports participant
Key Behaviours Required

Retail Training Manager Resume Examples & Samples

Drive promoter and training on product and skills for offline to support business growth
Philips is a leading brand in small domestics appliance industry
Minimum of 6 years’ experience in retail training in consumer durable and Domestic appliance industry
Ability to develop the courses dependently
Evidence of strong project management skills
Good in written/spoken English and Mandarin
A professional but fun workplace, A healthy work-life balance environment
An energetic, genuine, inventive, supportive and dynamic team atmosphere
You would have the possibility to be the successor of the line manager

Senior Manager Retail Training Resume Examples & Samples

Operate an e-Learning / mobile learning platform and embrace new
Encourage best practices share among team
English fluency and Mandarin fluency
PC skills, knowledge of Microsoft products

Direct Retail Training Manager Resume Examples & Samples

Responsible for the effectiveness of all training initiatives including the impact it has on the overall business
Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
Take initiative to think outside the box and identify opportunities for improvement
Travel 75% of time
5+ years’ experience in training and development
Retail experience strongly preferred
Experience training field sales team strongly preferred
Comfortable with all presentation formats: small or large group, customer facing, and virtual
Organized with attention to detail and accuracy
Highly proficient in Microsoft Outlook, Word, Excel, and PowerPoint