Regional Training Manager Resume Samples

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AR
A Russel
Anita
Russel
10382 Van Rapids
Detroit
MI
+1 (555) 748 7603
10382 Van Rapids
Detroit
MI
Phone
p +1 (555) 748 7603
Experience Experience
Detroit, MI
Regional Training Manager
Detroit, MI
Nicolas Group
Detroit, MI
Regional Training Manager
  • Developing, controlling and aligning w/ FD, local / regional sales training Opex and TnE budget according to training plans
  • Establish a clear pricing structure and strategy for e-learning/training and support local affiliates to develop their local pricing strategies
  • Communicates and coordinates with the IT and Training Departments regarding the usage and issues relating to sales tools/training
  • Work with the Learning System Administrator to gather training metrics and provide analysis of training opportunities and impact
  • Assists in ensuring the proper implementation of training and development programs for hourly employees and management team members. Maintains training records
  • Assists in enhancement of and execution of training plans for new Pei Wei restaurant opening training (NRO)
  • Assists with the coaching, training, and development of Managers in Training, Managers, Team Members
Los Angeles, CA
Regional Training Manager Lac
Los Angeles, CA
McKenzie, Schaden and Hessel
Los Angeles, CA
Regional Training Manager Lac
  • Executes and manages the Train-the-Trainer process throughout the region for all market/country trainers
  • Assists in working with internal or external resources to design training manuals, videos and in-store training aids
  • Provides Training functional support and developmental guidance to field staffs, including market/country trainers
  • Assists in conversion and new store openings by traveling to those markets and training franchisee employees at all levels
  • Oversees and implements a local-market Certified Training Manager program for regional franchisees
  • Oversees and implements the Certified Training Store program in all regional markets
  • Counsels existing and new regional franchisees on recruiting, personnel and training issues
present
Philadelphia, PA
Cib-latin Learning & Development Regional Training Manager
Philadelphia, PA
Emmerich-Robel
present
Philadelphia, PA
Cib-latin Learning & Development Regional Training Manager
present
  • Develop and manage regional training curriculum and calendar cross-lob
  • Facilitate sessions on key L&D programs (e.g., performance management) and team building/integration
  • Develop cross-lob regional Induction program
  • Liaise with sourcing/legal/TPO for contracts, statement of work, TPO approvals, etc
  • Manage LATAM training policies
  • Responsible for training metrics and controls
  • Liase with peers in the local market(s) for benchmarking/best practices
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Oregon State University
Bachelor’s Degree in Business Administration
Skills Skills
  • Professional executive demeanor; decisive with highly versatile interpersonal skills
  • Able to work in a fast-paced, highly matrixed environment; establish priorities and achieve results
  • Knowledgeable and technically competent with all pool equipment products
  • Ability to quickly gain understanding of brand/department objectives
  • Takes initiative, self-disciplined, highly motivated and able to work independently
  • Excellent interpersonal and communication skills, with the ability to effectively interact with team members and stakeholders at all levels of the organization
  • Strong Word, Excel, PowerPoint, basic computer and internet skills
  • Excellent interpersonal and communication skills with, in particular, highly developed presentation skills
  • Holds self accountable for high personal standards of conduct and professionalism
  • Strong interpersonal skills and the ability to interact successfully with internal and external constituents at a variety of levels
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11 Regional Training Manager resume templates

1

Cib-latin Learning & Development Regional Training Manager Resume Examples & Samples

  • Develop and manage regional training curriculum and calendar cross-lob
  • Identify local training needs in partnership with local HRBPs
  • Partner closely with global training teams, developing a strong understanding of JPM internal offerings and capabilities, while representing Latin America on global forums
  • Evaluate internal JPM programs and select vendors to potentially leverage/adapt for LATAM
  • Liaise with local training vendors, evaluate training offerings and costs, to best meet JPM’s needs
  • Manage LATAM training programs end to end – from content development, to coordination with local HR, ensuring seamless program logistics, to Training Central support and payments (as applicable)
  • Liaise with sourcing/legal/TPO for contracts, statement of work, TPO approvals, etc
  • Facilitate sessions on key L&D programs (e.g., performance management) and team building/integration
  • Responsible for training metrics and controls
  • Develop cross-lob regional Induction program
  • Manage LATAM training policies
  • Liase with peers in the local market(s) for benchmarking/best practices
  • Proven experience working in Learning & Development, with strong training background
  • Ability to work collaboratively and develop strong working partnerships with Latin America aligned employees (HR and non-HR) and global counterparts (US, Asia and EMEA)
  • Able to effectively navigate across global training to leverage tools and resources to the region
  • Excellent communication (verbal and written), decision making and interpersonal skills
  • Excellent project and process management skills, including an ability to multi-task
  • Strong analytical skills with an ability to assess situations using both qualitative and quantitative factors
  • Self-starter, innovative, creative and results oriented
  • Able to facilitate sessions across all levels of staff and management
  • Knowledge/understanding of the Latin America Region business/market and cultural nuances
  • Fluent in English, Spanish and/or Portuguese
  • Superior PC skills with demonstrated excellence in Excel, Word and Powerpoint
2

Regional Training Manager East Coast Resume Examples & Samples

  • Travel as needed throughout region
  • Proven ability to pursue goals with purpose and a sense of urgency both independently and through others
  • Clear and succinct verbal and written communication skills. Ability to communicate effectively with varying audiences and venues
  • Ability to collaborate with subject matter experts (both corporate & field), end users and senior leaders to gain their input and buy in to training initiatives
  • Proven ability to allocate time and execute multiple tasks and competing priorities. Ability to work across a geographically dispersed team/client group
  • Demonstrated leadership skills, managerial courage "do the right thing', tact and diplomacy
  • Minimum 3-5 years experience in retail management
  • Minimum 2 years as General Manager for WSI
3

Regional Training Manager West Coast Resume Examples & Samples

  • An 12-18 month rotational assignment for qualified General Managers/District Managers at WSI
  • 80% of time spent in stores and districts with one day per week for office time and webinar training
  • O Align with RVP and Director of Training to assess region training priorities and develop a plan to execute for the year
  • Passion for development of people and a drive for results
  • Demonstrated resourcefulness, curiosity and initiative, high level of self-awareness, ability to adapt & lead change
  • Ability to embrace cultural and individual differences
  • Proven ability to motivate and influence others through actions and examples to embrace company initiatives
  • Strong listening Skills
  • Demonstrated ability to facilitate training for adult learners. Strong facilitation and presentation skills
  • Preference given to WS Brand General Manager
4

Regional Training Manager Resume Examples & Samples

  • Manage and develop a team of regional in store trainers
  • Deliver Global Sales Associate Retail Training Programmes, On Boarding for new joiners and partner with the store leadership teams to ensure team development, product knowledge and service excellence are priority
  • Monitor training and development for sales teams across the Middle East
  • Identify training needs and lead the training team to create agile training in line with the development process
  • Deliver Retail Academy programmes to the store leadership teams
  • Partner with the corporate training and education team to localise content where appropriate
5

Regional Training Manager Opportunities Resume Examples & Samples

  • People: partner with store managers and Training Academy on certification of new joiner; follow up with specialist and manager training in the store; ensure regular training and communication taking place to the required level in the store; ensure store teams consistently delivering Burberry Customer Experience both on selling floor and Customer Value Management (identifying opportunities and closing gaps)
  • Process: ensure all Front of House processes, service, standards and customer tools being in place and used effectively to deliver a seamless customer experience
  • Performance: partner with regional retail managers and store managers to drive store’s productivity; to drive customer metrics (Unit Per Transaction, Average Transaction Value, Conversion) as well as customer experience evaluation result and new Customer Value Management metrics
6

Regional Training Manager Resume Examples & Samples

  • Partner/consult with field leadership on the effective assessment of regional and or store performance against ideal behaviors that drive performance results (Gap Analysis)
  • Ensure field leadership is actively assessing and developing associates in alignment with the job description and identified competencies and practices
  • Assists with the development and implementation of training strategy, initiatives and curriculum for Oakley Retail
  • Observe and coach Customer interactions to ensure service standards are consistently high and aligned to the ELITE customer experience
7

MYS Ctsm Kl-anti-money Laundering Tmst Regional Training Manager Resume Examples & Samples

  • Required: 2 years experience in AML Monitoring
  • Required: Knowledge of AML regulations and trends
  • Required: Strong performance record with a history of increased responsibility, and task/project delivery
  • Required: Strong written and verbal communications skills
  • Required: Computer Literacy
  • Preferred: Experience in managing a team
8

Regional Training Manager Resume Examples & Samples

  • The Regional Training Manager will work with the National Training Manager to develop and implement training programs designed to promote growth and stability within our customer base as well as Pentair personnel. The training programs will support both product and non product education
  • During the period August through April the Regional Training Manager will conduct training workshops throughout the region. Occasionally, the Regional Training Manager may have to travel outside their region to support another trainer at a workshop or show. In addition, during this time it would be necessary to plan for the following years’ schedule and document workbook and presentation corrections and updates
  • During the period April through August the Regional Training Manager will write and develop new training programs such as PowerPoint presentations and / or digital media to support new and existing products and update the technical training manual and website
  • Have the capability to develop and present PowerPoint presentations
  • Able to present training programs to small and large groups, such as technical service representatives, sales, and customers
  • Swimming pool / spa experience is required
  • APSP / NSPI Tech 1 & 2 certification a plus
  • CPO certification / CPO Instructor certificate a plus
  • Knowledgeable and technically competent with all pool equipment products
  • Requires a working knowledge of the National Electrical Code (NEC)
  • Hands-on experience with installation, service and troubleshooting of pool equipment products are required
  • Writing skills are a necessity
  • Presentation and speech skills are a necessity
  • A basic knowledge of electrical theory required
  • A basic understanding of hydraulics and hydraulic principles required
9

Regional Training Manager Resume Examples & Samples

  • Experience in project management and facilitation of process improvement initiatives
  • Managing or supporting a global workforce
  • Strong sense of urgency and personal commitment
10

Regional Training Manager Resume Examples & Samples

  • Training Plan: Develop training plan in the region, anticipate constraints or problems affecting training implementation, and involve in aligning training plan with Ethical FF
  • Training Delivery: conduct training in induction, sales school, new product/campaign launching, etc…
  • Onboarding for new Rep: Conduct classroom training in region, field coach and assessment for new Rep
  • Training Effectiveness: use evaluation technique, tools to conduct assessment and certification
  • Field Coaching: Work with Ethical FF to align field coaching that support Ethical FF development and performance
  • Build Coaching Culture: Follow-up and tracking coaching implementation among ethical field force that enhance coaching environment
  • Coordination: Work with Ethical FF, SFE to ensure alignment and effective execution and operation
  • Compliance: Ensure self and team compliance with ANI's code of conducts and compliance policies
  • University/post-University degree Business/science qualifications
  • Working experience in Pharmaceutical/ Wellness & Healthcare industry, FMCG industry
  • At least 10 year sales/managerial and training experience
  • Preferred: 2-3 year experience in managerial sales roles (pharmaceutical/nutrition/FMCG)
  • Conversant in English and Vietnamese
  • Proficient skills in MS Office
11

Regional Training Manager Resume Examples & Samples

  • Ensure Vision Care field force has the skills, knowledge and competencies (e.g. product knowledge, selling skills, selling process and using selling tools) to win against competition in accordance with an aligned EMEA field force development pathway
  • Consistently increase the Vision Care field force’s skills, knowledge and competencies over time to create the best field force in the industry
  • Ensure Vision Care field force is able to consistently execute core selling processes (e.g. Account Planning, Field Coaching) using selling tools and systems (e.g. CRM and Analytics tools)
  • Ensure needs of key leadership stakeholders (e.g. EMEA SFE, GPD, Vision Care Country Leadership Teams) are met
  • On-going Assessment of VC Sales Force and Sales Management teams through the successful implementation and execution of EMEA SDA program
  • Work collaboratively with Head VC training and EMEA Training Manag-ers to create a continuous improvement culture and share best practice
  • Ensure the best tools and approaches are used for each training to maximize impact and minimize cost (e.g. online vs. face to face/ internal vs. outsourced training resources)
  • Coordinate the support of new product launches in collaboration with EMEA / Local Marketing and Professional Affairs Teams
  • Ensure Certification of all EMEA trainers to deliver core EMEA approved Training programs
  • Ensure personal development and certification is achieved through the completion of educational and skill development courses available through Alcon
  • 3+ years of consistent high performance as a sales trainer in Healthcare
12

Regional Training Manager Greater Resume Examples & Samples

  • Gather feedback and perform gap or needs analysis concerning current or needed training tools and programs
  • Employ adult learning principles and methodology to design, develop and implement training for various levels of the field population
  • Perform training using appropriate tools and methods while adhering to Company learning and development standards, including instructional design, facilitation and effectiveness
  • Take appropriate measures and actions to ensure effective adult learning environments for all training programs, including the assignment of DST stores within the assigned region
  • Provide coaching and development support to managers and serve as a resource when needed for District Managers
  • Assist in hiring of key field positions (i.e. DMs, SMs, SMTs, etc.) by serving as a participant in the interview process
  • Provide recommendations on counseling and termination of field associates based on job performance
13

Regional Training Manager Resume Examples & Samples

  • Mentors new sales representatives as prescribed by the training program. Coaches under-performing sales representatives
  • Maintains training calendar for all sales training
  • Facilitates, or delegates, various sales school classes each month
  • Reviews supplied materials from new sales representatives to identify patterns of behavior and identify trainee challenges. Conducts follow-up studies of completed training to evaluate and measure results
  • Monitors, coaches, and develops training team to provide effective growth and development opportunities
  • Provides product and sales training at all levels (basic to expert) in the field to sales representatives
  • Works with sales representatives to evaluate and identify improvement opportunities and provides feedback
  • Communicates with relevant leaders regarding training needs and the performance of individual sales representatives
  • Communicates and coordinates with the IT and Training Departments regarding the usage and issues relating to sales tools/training
  • In consultation with the Training Department, designs and delivers training programs as needed
  • Bachelor’s degree or equivalent experience required
  • 1-2 years supervisory experience preferred
  • Knowledge of training practice and methods
  • Presentation and meeting management skills
  • Skill and ability to facilitate and conduct instructor-led classroom and/or virtual training to support knowledge/learning transfer
  • Skill in Microsoft Word, Excel, PowerPoint, and Outlook software applications
  • Regularly required to
  • Sit, stand and walk
  • Use hands and arms to handle, feel or reach
  • Speak and hear
  • Use close vision abilities
  • Occasionally required to
  • Lift or move up to 10 lbs
  • Stoop, kneel, crouch or crawl The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 
14

Regional Training Manager Resume Examples & Samples

  • Develop training plans for the division(s) with the Director(s) of Operations, and the Directors of Operations Training and New Restaurant Opening, aligned with BWW and division goals
  • Solicit feedback from Regional Managers regarding specific region training needs
  • Assess, communicate and support execution of developed operational performance improvement plan; share results, provide feedback and ideas to maximize performance for the brand
  • Help restaurant management to plan, execute, and measure the Team Member training program
  • Provide assistance for the identification and development of Wing Certified Trainers
  • Assist Regional Managers with the selection, development, and performance measurement for the New Restaurant Opening Team and Opening Team Leaders to execute division and brand growth plans
  • Plan and manage support for new restaurant opening training, results measurement and follow through
  • Assist Regional Managers and Franchise Consultants with the preparation, certification, development, and measurement of Training General Managers, their teams and restaurants
  • Provide support for the execution and measurement of the Manager-In-Training program, including specific activities and follow-through with MITs, TGMs, and GMs to ensure results
  • Provide support for the achievement of Responsible Alcohol Service standards (internal program and ServSafe Alcohol, or state-required program) through results measurement, instruction, and communication
  • Provide assistance with training and follow-through for new product and procedure implementations
  • Support the protection of assets through teaching and communication regarding risk management (safety, security, assets protection, food safety)
  • Provides support to field and Home Office teams by providing information and tools related to training development and performance improvement
  • Provide assistance to Franchise Consultants and franchise community to support the proper application, use, and measurement of training systems; involves franchise community members in planned events as applicable
  • Provide expertise and assistance in assigned specialty area; this may include the development of programs, learning networks, and other activities or assignments of support for training and performance improvement
  • Assist with Operations and Market tests as requested
  • Strong interpersonal skills and the ability to interact successfully with internal and external constituents at a variety of levels
  • Clear written communication skills, and the ability to organize thoughts and information in a simple and easy to understand manner
  • Ability to create and facilitate classroom (all audience) presentations, videos, webinars, etc
  • Ability to influence sustained performance of operational standards using appropriate facilitative and directive interpersonal styles as necessary to protect the brand
  • Bachelor’s degree in Learning Development, Business Management, Communications, Instructional Design or related fields or equivalent work experience
  • 8+ years of experience in a leadership position in restaurant or retail operations, training, or Human Resources
  • 12+ months of successful experience as Training General Manager (or equivalent, including strong restaurant performance results and demonstrated ability in optimizing performance through teaching and coaching
  • Ability to travel up to 70% - including overnight stays, depending on geography and business need
15

Regional Training Manager Resume Examples & Samples

  • Developing annual and monthly learning calendars for all three hotels which balance internal and corporate requirements along with the day-to-day requirements of our operational departments
  • Accountable to training budget results including planning, accruals and forecasting
  • Developing and facilitating training programs including: Orientation, Starwood Property Service Programs, Fairmont Service Promise, Train the Trainer, WHMIS and other training programs
  • Leading the Training Committees to present consistent and structured processes throughout the Hotels including job task checklists
  • Coordinating all external learning and development opportunities such as First Aid certifications, Safety and Security, Wellness Programs
  • Completing training needs analyses and ROI evaluations for all development programs in the Hotels
  • Ensuring that all relevant learning information is tracked accurately in the HR Manager database and filed accordingly
  • Participate in strategic goal-setting including ONE Voice Colleague Engagement Survey action plans
  • Assist in championing the Health & Safety program in the hotels to exceed the AHSA and FHR Health & Safety audit processes
  • Hands-on administrative support as required
  • Assisting the HR teams relating to questions and/or concerns from colleagues, supervisors and managers
  • Act as an internal performance consultant, involved in facilitating departmental meetings, focus groups and team-building activities as required
  • Ensure all team member training, documentation and testing is completed in the required time frame
  • Previous leadership experience in a related field required. Human Resources experience is an asset
  • Strong working knowledge of MS programs including, Outlook, Word, Excel, PowerPoint, Publisher
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all time
  • Exceptional organizational skills including prioritization, attention to detail, strong time management and the ability to meet deadlines in a fast-paced, high-pressure environment
  • Must adapt to change with ease and be able to handle many tasks simultaneously
  • Enthusiastic and positive personality who has the ability to build strong relationships and handle confidential issues with integrity
  • Impeccable written and verbal communication skills
  • Passion, creativity and an ability to think outside the box and drive innovation, developing creative solutions
  • A confident and dynamic speaker who is able to communicate and interact effectively at all levels of the organization
  • Results oriented, positive, service driven with a sense of urgency
16

Regional Training Manager Resume Examples & Samples

  • Strong understanding of learning theories and fundamentals
  • 6 years in the training profession
  • 5 years minimum experience in communication and change management
  • Knowledge of AML preferred
  • Knowledge of Shared Services a plus Skills
  • Leadership with the ability to see the big picture without losing attention to detail
  • Strong meeting organization and facilitation skills
  • Advanced proficiency in Microsoft Office products
  • Ability to collaborate with the business partner by clarifying deliverables and reinforcing outcomes
  • Understands and recognizes the value of other points of view and ways of doing things
  • Makes decisions that clearly support the business strategy
  • Customizes the execution of broad business strategies in own area
  • Maintains continuous, open and consistent communications with others
  • Scans the environment for key information and messages to form the development of communication strategies
  • Makes needed adjustments to timelines, steps and resource allocation
  • Responsibility to our client – meets or exceeds client expectations
  • Communicates effectively
  • Responsibility to our franchise – drives results
  • Excellent organizational, negotiation, and influencing skills Ability to multi-task and handle short-term deadlines and conflicting priorities
  • Adaptability – using an understanding of business issues, processes and outcomes to enhance business performance
17

Regional Training Manager Resume Examples & Samples

  • Training Need Analysis: Identify training needs in assigned territories and propose training solutions
  • Training Solutions: Design and develop training courses, tools and materials
  • Training Delivery: Lead and manage delivery of training solutions, including tests, assessment and certification
  • Training Assessment: Design and develop tools/methodology to assess training effectiveness and identify improvement initiatives
  • Field Coaching Execution: Conduct field observation, carry out gap analysis and execute appropriate field coaching to improve sales team performance in assigned territories
  • Planning and Execution: Prepare and execute training plans in assigned territories as well as drive training initiatives to ensure achievement of defined goals
18

Regional Training Manager Resume Examples & Samples

  • Manage, develop and lead the CBE training business to ensure we achieve the SGS growth targets which will also include
  • Prepare a specific training development strategy for the region, including an action plan to execute the strategy
  • Identify and lead the process of finding acquisitions in the region to further enhance and develop the training business in conjunction with segments heads and regional / country business managers. Where necessary act as the integration manager for new acquisitions
  • Lead the process and system of identifying the training needs from the certification business within the region and translate these into company and industry training requirements
  • Develop, drive and manage the system for prioritising training and then for the development of training. This will include ensuring the application of the correct learning science and the development of the content (e-learning, F2F and blended training/learning) to meet market or customer requirements
  • Manage the process for content development as well as implement models to evaluate the quality of materials and quality of the development
  • Identify and manage key sub-contractors and/or external suppliers necessary for the development of training and training materials
  • Ensure all course development is done in a coordinated, organised way to avoid any replications or redundancy across the CBE network
  • Where required, work with other SGS LOB’s in developing training
  • Establish a clear pricing structure and strategy for e-learning/training and support local affiliates to develop their local pricing strategies
  • Identify the key segments globally where we will focus the e-learning strategy and work to put together the regional/country strategies
  • Ensure the correct roll-out and adherence of the delivery platforms across the network (use of LMS, implementation of credit card payment and on line booking, e-learning development/hosting process)
  • Work closely with other key stakeholders, such as the training specialists, regional managers, global segment managers, Global Technical Manager, IT and Legal
  • Be responsible for the training P&L in the region, as well as development of the annual training budget and revenue targets
  • At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
  • Ability to lead and motivate towards shared objectives
  • Ability to coach and train team members
  • Ability to encourage a service-oriented mindset
  • Foster enthusiasm and perserverance
  • Ability to interact successfully with all levels of management, consultants and clients
  • Excellent interpersonal and communication skills with, in particular, highly developed presentation skills
  • Strong negotiation and persuasion skills
  • Effective Change Management skills
  • Willing and able to travel, often at short notice
19

Regional Training Manager Resume Examples & Samples

  • Follows-up on in-restaurant training and provides timely feedback appropriately
  • Coordinates and assists with the training and implementation of new rollouts nationally and regionally
  • Leads certified training restaurant and certified trainer programs in RVP region
  • Tracks MIT’s within RVP region (Orienatation-90 days post certification)
  • Develops training succession plans at all levels within the region
  • Effectively partners with Regional Vice Presidents to analyze operational and developmental opportunities and creates strategic solutions that support the field leadership teams
  • Assists in facilitation national training through seminars/meetings
  • Co-facilitates regional meetings using concept approved programs to insure consistency across the country with the Regional Vice President of Operations
  • Assists in enhancement of and execution of training plans for new Pei Wei restaurant opening training (NRO)
  • Collaborates with Market Partners in the development of management teams to ensure that the highest level of training and execution is delivered
20

Regional Training Manager Resume Examples & Samples

  • Minimum of 3-5 years of management experience
  • Minimum of 1 year multi-unit field training or operations experience preferred
  • New restaurant opening experience preferred
  • Ability to lead, motivate, and empower the Pei Wei team
  • Ability to align the Pei Wei team culture by balancing the intensity for successful business and providing a fun atmosphere
  • Excellent interpersonal and communication skills, with the ability to effectively interact with team members and stakeholders at all levels of the organization
  • Excellent problem solving and analytical skills
  • Takes initiative, self-disciplined, highly motivated and able to work independently
  • Proves to have good judgment and decision making skills
  • Open to feedback and self-improvement
  • Passion for training and developing people, Pei Wei culture and brand
  • Serves as a role model by demonstrating and up holding Pei Wei’s policies and standards
21

Regional Training Manager Resume Examples & Samples

  • Deliver new hire training and coordinate onboarding with Regional Human Resources Team
  • Deliver in class training for executive level “Manager University” classes as directed
  • Train and certify Sales Managers and Sales Consultants on the AN Sales Processes for all traffic sources including Showroom, eCommerce, phones and AutoAlert
  • Train and certify Sales Managers and Sales Consultants on the company’s CRM (Compass)
  • Train and certify Sales Managers and Sales Consultants on other critical sales tools and technologies as directed
  • Train and certify Sales Managers and Sales Consultants on the effective use of WebDesking and the Sales Menu
  • Train and certify Sales Managers on the effective use of the Pricing strategy and tool
  • Train and certify Used Vehicle Managers on the Trade Appraisal Process and the Used Vehicle Management System
  • Train and certify Sales Manager and eSPs on the AN phone and ecommerce Process and associated technologies
  • Track training, certification, attendance and completion on company’s learning management system (LMS)
  • Learn all facets of the automotive business, from showroom sales process, Phone and eCommerce sales, Used Vehicle sales, Customer Financial Services and Customer Care in order to be capable of delivering effective training across all areas of expertise
  • Secondary Job responsibilities
  • Work with Corporate Training team on the design and development of curriculum
  • Continuous professional development of training skills and participation in company train-the-trainer programs
  • Must meet company’s requirements for employment
  • Possess an understanding of adult learning principles and a track record of training
  • SME of Compass, WebDesking and other sales systems
  • 3 years automotive retail experience
  • Automotive sales management experience required, 2 years strongly preferred
  • Proven organizational, communication and presentation skills
  • Knowledge of Microsoft Office applications
  • Valid state driver’s license
  • Bilingual – Spanish
22

Regional Training Manager Resume Examples & Samples

  • Willingness and ability to relocate to the Boston area and live within 45 minutes of the Westborough, MA division office.*
  • Drive corporate initiatives and values through learning and development
  • Instill a performance consulting mentality in the division
  • Create developmental plans for teams and individuals. Effectively manage learning resources necessary to implement these plans
  • Manage the delivery of training and performance support solutions including new hire, management, team, technical, sales, service and training to support company and division objectives
  • Manage training support functions. Drive creative and aggressive improvements in training time to competency and performance execution
  • Build strong relationships with internal partners. Implement learning programs that will drive desired results
  • Influence and contribute to building a service culture in the business. Instill processes and tools that will drive consistent service delivery and common service behaviors across the division
  • Measure the impact of various learning programs to ensure the appropriate business outcome is derived. Assess opportunities for continued improvement, set goals and establish metrics for success
  • Define and implement process improvements, tools and technology to enhance processes for learning execution
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The incumbent must have current Driver’s License to facilitate travel throughout the division organization
  • Bachelor’s Degree strongly preferred. A minimum of three years training experience, preferably with a service or retail organization with a dispersed workforce
  • Comprehensive knowledge of learning and development principles including familiarity with technology based learning, skill development, and change management
  • Credibility to influence and coach employees, peers and executive management. Able to establish and maintain collaborative partnerships across the division
  • Able to work in a fast-paced, highly matrixed environment; establish priorities and achieve results
  • Client focused to ensure that customer needs are built into solutions and processes
  • Excellent strategic and process thinking abilities
  • Results driven and metrics focused
  • Professional executive demeanor; decisive with highly versatile interpersonal skills
  • Unquestionable business and personal integrity
23

Regional Training Manager Resume Examples & Samples

  • Provide technical support to field management and employees for the Learning Management System (LMS) functions
  • Accurately coordinate the enrollment and schedules of candidates in Leadership Development Programs
  • Develop and implement training schedules for new schools
  • Provide tactical support for company-wide training programs to ensure accurate implementation and compliance; programs including but not limited to NEO compliance, Director Academy and new District Manager schedules. Facilitate assigned workshops and oversee transference of learning implementation using appropriate adult learning theory
  • Provide support for employees pursuing a teacher credential; e.g. Child Development Associate (CDA). Ensure all training programs are implemented in compliance with state licensing requirements
  • Identify and coordinate enrollment into state certification programs required for early childhood management and teachers
  • Provide written reports and briefings on assigned training projects within deadlines
  • Analyze LMS delivered training reports for the purpose of improving training implementation
  • Submit proposals and deliver presentations at local, state, regional and national conferences that are compatible with company initiatives
24

Regional Training Manager Lac Resume Examples & Samples

  • Conducts needs analysis and determines short and long term training needs for region (international) markets. Assists in providing cost/benefit analysis to show projected impact of training programs
  • Manages the training process to accommodate needs of new and existing franchisees
  • Continually reviews material to ensure the franchisee receives the most up-to-date training materials in classes. Adapts quickly to market demands and plays a key role in adjusting training programs as necessary
  • Assists in conversion and new store openings by traveling to those markets and training franchisee employees at all levels
  • Communicates operational procedures to regional franchise markets on a timely basis and assists in updating operations manual as needed. Develops locally-relevant Training procedures and materials as appropriate
  • Where and when applicable, works with Quality Assurance and R&D to implement new products and procedures and communicates these to regional franchise markets
  • Assists in working with internal or external resources to design training manuals, videos and in-store training aids
  • Oversees the classroom training of new and existing international franchisees, whether conducted personally or with market or country franchisee training staff. Develops training class schedules with franchise training staff and communicates these to appropriate individuals
  • Performs market Training Audits throughout the region, evaluating class material, instructors’ performance and record keeping. Reports the Training Audit findings to all appropriate leadership
  • Executes and manages the Train-the-Trainer process throughout the region for all market/country trainers
  • Counsels existing and new regional franchisees on recruiting, personnel and training issues
  • Presents workshops at annual regional conventions and business conferences as needed
  • Oversees and implements the Certified Training Store program in all regional markets
  • Oversees and implements a local-market Certified Training Manager program for regional franchisees
  • Enforces and supports the required Training curriculum, by store position and multi-unit position, for all regional franchisee staff. Monitors compliance and develops plans for continuous improvement
  • Provides Training functional support and developmental guidance to field staffs, including market/country trainers
  • Bachelor’s Degree in Business, Training and Development, Communication or related field
  • Minimum of 5 years’ experience in training and development including roles of increasing responsibility
  • Evidence of strong interpersonal, relationship building, negotiation and influencing skills
  • Evidence of excellent written and verbal communication, presentation and classroom instruction skills
  • Ability to fluently communicate (reading, writing and speaking) in English and at least one of the region’s languages
  • The ability to be innovative in the methods of which training courses are designed and instructed (i.e. multi-media approach, webinars, etc.) and the ability to create a method to document training initiatives
  • Knowledge of and the ability to research and apply culturally suited training programs for the international markets we do business in. Awareness of adult learning processes
  • Ability to review all operational and training materials for accurate translation where procedures and classes are communicated in a professional way and in the Little Caesars culture
  • Must reside in the assigned region, close to a major International airport
  • Ability to travel throughout the region as well as to the US, and the ability to secure and maintain necessary credit and passport/visas/government documentation required to do so
25

Regional Training Manager Resume Examples & Samples

  • Delivering regional and local clinical / product / specialty training in support of the regional and local clusters training initiatives
  • Coordinating and leading the use and support required from specialized local training network when needed, specially for big regional events regional and/or also smaller local ones. Also coordinating in the field coaching delivery to ensure application of theoretical knowledge
  • Deploying minimum standards of proficiency requirements, according to learning journeys established by sales roles, with pre defined tracking methods and tools
  • Developing and deploying prod platform/specialty specific training plans according to specific needs and to reach minimum required learning levels and to surpass sales goals
  • Also responsible for designing and delivering Train the Trainers trainings to his/her indirect specialized team , to maintain them updated with most actual content and learning techniques
  • Developing, controlling and aligning w/ FD, local / regional sales training Opex and TnE budget according to training plans
  • Influence and drive strong behavioral change within entire ETHICON organization not only at the regional but also at the cluster level to build internal training capability
  • Manage field sales training organization to include the development of top talent into manager and individual contributor roles, including maintenance of trainers pipeline
  • Enable local training network to be embedded in regional training and sales leadership discussions and training strategies development
  • Design and adapt prod platform /specialty curriculum from existing sources (US/EMEA/APAC)
  • Build learning journey continuums to own prod platforms/specialties according to sales roles, considering several training methods (in classroom, role plays, hands on and in the field coaching)
  • Define and drive achievement of minimum requirements and proficiency levels by sales function, according to learning journeys. Define , evaluate and track KPIs/metrics
  • Communicate/Share training performance results with leadership team and address issues with specific training plans
  • Develop and drive training strategies for new product launches in collaboration with Regional marketing teams
  • Travel at least 60%
  • Minimum of 5 years in progressive Healthcare sales & marketing roles, i.e., Sales, Sales Training, Prof Ed, Brand Marketing and /or Sales Management with history of success
  • Minimum, 2 years MD&D sales management experience or high potential to assume leadership management role
  • People Management is required
  • Manager trainer, field sales trainer, Learning Manager or other Training delivery experience, with classroom facilitation skills
  • High interpersonal relationship and leading by influence skills
  • Expertise in at least one major Ethicon product platform /specialty AND sales business practices
  • Demonstrated expertise in business acumen, customer understanding and industry/market trends knowledge
  • Fluent in Spanish and/or Portuguese (depending on his/her native language)
  • Awareness of adult learning theory/instructional design and experience in innovative training modalities
  • Project leadership and problem solving
  • Influence management to negotiate for resources.1700161359W
26

Regional Training Manager Resume Examples & Samples

  • Partner with the Director, Employee Development to execute the Utility Services strategic vision at the Regional level
  • Provide leadership and direction for the Regional training team
  • Provide direction regarding necessary customization of existing courses and programs to meet local customer needs and requirements
  • Partner with the Employee Development team to execute all US Dept. of Labor certified apprentice programs
  • Provide coaching and feedback to training instructors
  • Guide Training Managers and Instructors in the design and development of courses according to job site requirements and curriculum guidelines
  • Set expectations for a safe, secure and healthy educational environment by following and enforcing set legal/company regulations and safety standards
  • Lead team of Training Managers/Instructors
  • Provide work direction, coaching and feedback
  • Eight years of Training/Organizational Development experience
27

Regional Training Manager Resume Examples & Samples

  • Consistently models Denny’s Guiding Principles of Guests First, Embrace Openness, Proud of our Heritage, Hungry to Win and the Power of We
  • Consistently possess, maintain and demonstrate expert level knowledge of Denny’s brand standards and recipes
  • Exemplifies restaurant excellence every shift of every day by creating a consistent guest experience of great diner food served in a fast and friendly environment
  • Facilitates training and development workshops, special initiatives and menu roll outs at a solid competency level to both large and small audiences
  • Guides, validates, and reports on Managers in Training process through a successful completion of the program including transition to permanent role
  • Leads, guides, and reports on Approved Training Restaurant certification process and successful execution of training programs including all documentation and bonus payouts
  • Partners with Human Resources Manager to onboard, train, develop, assess, maintain appropriate documents regarding, and placement of “in-restaurant” and above restaurant staff
  • Performs shift and manager certifications to improve immediate performance and allow the management to effectively use this tool once the Regional Training Manager departs
  • Assists in ensuring the proper implementation of training and development programs for hourly employees and management team members. Maintains training records
  • Ensures that assigned programs, workshops, manuals and systems are routinely maintained ensuring content is current and relevant
  • Consults with appropriate operations and/or support staff to conduct training needs analysis
  • Leverages training “reach” by utilizing a train-the-trainer approach which includes established accountabilities and expectations
  • Helps identify and develop Franchise Business Leaders, District Managers, Area Training Managers and Approved Training Restaurants
  • Provides knowledge transfer to operations leaders, on how to use training portal and training tools
  • Ensures the integrity of the training and eLearning programs and content are current and are maintained throughout their assigned area of responsibility to protect the Brand and assists in its implementation
  • Coordinates in-restaurant training location and processes for new company leaders; follows up to ensure all training is completed to the brand standards
  • Leads and coordinates periodic Training Summits/Webinars/Conference Calls for Area Training Managers
  • Participates in a “hands-on” role within the Training & Leadership Development Department, preparing documents, creating presentations and delivering tools and resources to the organization; participates in Department meetings, calls, etc
  • Manages G&A budgets to company guidelines
  • Stays in-tune with current training and development trends
  • Partners with operations to identify specific company and franchise training needs
  • Evaluates and assesses the effectiveness of key training initiatives to provide results and feedback to Director of Training & Leadership Development and other internal customers as appropriate
  • Builds and maintains good cross-functional relationships with company departments as well as with peer groups. Cultivate a collaborative environment across company restaurants, franchisees, functions and disciplines
  • All other tasks and duties assigned
  • Bachelor’s degree in related field preferred
  • 5+ years of proven success in a training leadership role, with demonstrable skills in delivery of a full variety of training programs, tools and systems at all levels of an organization
  • Experience working in a full service restaurant chain organization preferred
  • Proven ability to lead and guide a high volume restaurant shift at the General Manager level
  • Dynamic personal presentation with the ability to deliver training and communication to both large and small groups
  • Ability to quickly gain understanding of brand/department objectives
  • Project and time management skills and demonstrated success in managing/leading initiatives
  • Ability to provide sound performance consulting and assist in coaching of company training members
  • Demonstrates excellent leadership and coaching skills
  • Strong organizational skills with excellent oral and written communication skills, 2nd language is preferred
  • Strong Word, Excel, PowerPoint, basic computer and internet skills
  • Ability to partner with others to achieve results/resolution
  • Must have strong problem solving and influencing skills and proven ability to overcome objections
  • Able to be away from home for extended periods of time. Travel could be up to 80% for up to three weeks at a time
  • Excellent teamwork and collaboration skills
  • Excellent business and financial acumen
28

Regional Training Manager Resume Examples & Samples

  • Work collaboratively with Head VC training and EMEA Training Managers to create a continuous improvement culture and share best practice
  • Ensure the best tools and approaches are used for each training to maximize impact and minimize cost (e.g. online vs. face to face/ inter-nal vs. outsourced training resources)
  • 3+ years of consistent high performing experience in Healthcare Sales & Sales Management
  • Fluency in Spanish & English essential
  • Knowledge/Fluency of at least one other language preferred
  • Bachelor degree in Business Administration, Science, or Health
29

Regional Training Manager Resume Examples & Samples

  • Training & Coaching Need Analysis: Identify training needs in assigned regions and propose training solutions. Use an appropriate variety of data collection and analysis methods (including focus groups, surveys, interviews, observation, etc) to clarify performance gaps and learning opportunities
  • Training & Coaching Solutions: Design and develop training courses, tools and materials, workshops/training content - from establishing learning objectives to designing activities, content, facilitation techniques, materials, and evaluation feedback
  • Training & Coaching Delivery: Lead and manage delivery of training solutions, including tests, assessment and certification, use professional facilitation techniques; facilitates small and large working sessions and workshops for employees, FLM and SLM levels
  • Training & Coaching Assessment: Design and develop tools/methodology to assess training effectiveness and identify improvement initiatives. Design and interpret evaluations for learning programs to ensure learning ROI
  • Align & partner with SLMs in training /coaching priorities, concerns in order to meet stakeholder expectations regarding pace and timing of training and coaching services
  • Supervise temporary staffs to ensure all research projects comply with purchasing procedure and make payment for agency
  • Ensure all business activities comply with the WHO code, Viet Nam code, relevant Acts, legal demands, Abbott code of conduct and ethical standards
  • Background/ experience required
  • University/post-University degree
  • Business/science qualifications
  • Working experience in healthcare/ wellness industry
  • At least 1 to 3-year relevant experience in managerial/supervisory role in training and development
  • Preferred: 2-3 year-experience in managerial sales roles in FMCG or Nutrition
  • Facilitation and presentation skills are at expert level
  • English proficiency
  • Thinking and acting logically
  • Innovation and creativity
  • Independence and self-motivation
  • Business knowledge/ Business sense - Understands the organization, industry, business fundamentals of priorities
  • Teamwork - Proactively communicates and collaborates with Sales/MKT colleges by sharing and seeking information; effectively reaches out to them on projects that could benefit from leveraging each other's knowledge, experience
  • Influence skills - Establishes credibility and proactively builds relationships with leaders at all levels, speaking with confidence and asking insightful questions; not afraid to raise difficult issues in order to support sustainable improvements; builds buy-in through formal and informal channels
30

Regional Training Manager Resume Examples & Samples

  • Bachelor’s degree or equivalent with certificate or study in the areas of Human Resources, training and/or organizational development
  • Knowledge of principles and methods of change management, training design, teaching and instruction for individuals and adult learners, and measurement of training results
  • Aptitude to do computer work on a daily basis
  • Proficiency in building and maintaining good working relationships with subject matter experts and key stakeholders
  • Proven restaurant leadership experienced preferred
  • Ability to determine methodologies for effective learning
  • Strong organizational skills with excellent oral and written communication skills
  • Strong Word, Excel, PowerPoint, computer, and internet skills
  • Ability to work unsupervised, multi-task, and work under deadlines
  • Alignment with Denny’s Culture
  • Holds self accountable for high personal standards of conduct and professionalism
  • Ability to lead, motivate, and empower the Denny’s team members
  • Takes initiative and follows through on plans for both simple and complex projects
31

Regional Training Manager Resume Examples & Samples

  • Build, develop and manage training department for effective implementation of company policies and procedures
  • Collaborate with Human Resources, Legal, Operations and Safety Departments for training requirements, data capture, and management of metrics and reporting
  • Work with Regions Vice Presidents, Safety Manager and HR Business Partners to identify current policies and procedures that may need to be adopted, modified or rewritten in accordance with best practices
  • Implement requirements and framework, as required, for a comprehensive database in order to track training, certification, qualification, etc
  • Implements standardized training programs for various disciplines
  • Introduces new training techniques and suggests enhancements to existing training programs
  • Develop with Training Department and implement training matrices and ensure participation and compliance
  • Ensure that training and testing documents are accurately, consistently and properly documented and maintained
  • Effectively schedules training to ensure client needs and regulatory requirements are met
  • Works with key site management personnel, team and project leaders to facilitate organization learning and process/performance improvement
  • Report progress against planned activities in a timely and concise manner to ensure necessary support is secured from management to achieve objectives
  • Work closely with Training Department Learning Management System (LMS) Administrator to ensure proper enrollment of employees, provide input on course catalog description and proper data entry
  • Work closely with Training Department Instructional Designer on development of Computer Based Training (CBT) and Instructor Led Training
  • Ability to become NCCER Master Trainer and Program Administrator upon hire
  • Effectively manage NCCER Assessment Center
  • Bachelor’s degree in Business Administration or related field preferred
  • 5-10 years of experience in oil and gas or related industry is preferred
  • Petro-chemical training, fit testing, ISNET experience preferred
  • Strong computer skills including operating knowledge of Microsoft Office suite (Word, Excel, Outlook)
  • Exceptional written and oral communication skills
  • Ability to travel to offsite locations to provide training
  • Knowledge of design, development, and delivery of training and learning events
  • Good understanding of engineering, procurement, and construction terminology, concepts, and relationships in the oil and gas/petrochemical industry
  • Must possess strong organizational skills that allow for corrective actions and follow-up commitments to be adhered to
  • Must be skilled in providing lectures, hands-on training as well as facilitating workshops
  • Must exemplify high safety, ethical, and professional behaviors
  • Proven leadership and supervisory capability required
  • Ability to effectively manage direct reports to delegate tasks for optimal results
  • Must have demonstrated ability to act proactively and independently
  • Must have the ability to complete and remain current with site-specific training
  • Must have the ability to acquire and maintain a TWIC card
32

Regional Training Manager Resume Examples & Samples

  • Build and protect the coveted Professional Development brand image
  • Influence all of our dealership affiliates with the Professional Development professional culture
  • Represents Professional Development Mission at any and all internal and external meetings or venues
  • Be equipped to become a valued trainer/coach of any topic offered by Professional Development to ALL dealerships on as needed basis
  • Provides variety of training to all areas of dealership and Berkshire Hathaway Automotive Management Company including but not limited to in-classroom training, virtual/webinar training, and in-dealership coaching/training
  • Supports Talent Acquisition initiative by working in coordination Talent Acquisition Manager as needed
  • Fill training classes by having full dealership support
  • Facilitate interactive training opportunities in classroom through use of technology, role play, discussion and other effective ways of engaging students for learning comprehension
  • Maintain proficiency with all technology being utilized by the Professional Development
  • Market and proactively promote dealer participation in all training provided
  • Proactively participates in the re-design and design of current and future curriculum
  • Establish relationships with key leadership managers/leaders to engage and participate in training courses as guest speakers on specific topics
  • Continue industry education by staying up to date on current training styles, tools, automotive industry trends and delivery methods and share with Professional Development team members
  • Document all work activities in Salesforce.com – weekly and monthly forecast of activity and daily updates on meetings, appointments, etc
  • Maintain updated training schedule
  • Develop and implement post training dealership follow up plan and communications to ensure student success
  • Constant collaboration with other Professional Development team members on continual improvement
  • Help to maintain updates on all Professional Development socials media platforms
  • Help to prepare and complete any pre-class materials or deliverables such as but not limited to presentations, manuals, assets, certificates and, room set-up
  • Maintain the highest levels of professionalism though all outlets of communication such as correct spelling, proper grammar and overall professional etiquette
  • Ability to clearly communicate in front of and engage an audience
  • Ability to travel (up to 30-60% of work days) via airplane and automobile as needed
  • Ability and willingness to relocate
  • Ability to stand for up to 8 hours at a time to deliver training
  • Ability to learn new technologies and training techniques and integrate into approved training curriculum
  • Proficient in using power point and other audio visual equipment for effective delivery of training
  • Ability to learn new subjects to train on regardless of industry experience
  • Available to work weekends and week nights
  • Maintain knowledge of vendor products being used at dealerships
  • Ability to attend/participate in Berkshire Hathaway sponsored meetings/engagements as requested
33

Regional Training Manager Resume Examples & Samples

  • Job Requirements
  • A minimum of 6 years combined New Car, Used Car and Financial Services management with excellent results
  • In good standing in current position
  • Must live in or willing to relocate to the Raleigh, NC market
  • High level of integrity
  • Able to work without close supervision
  • Provide guidance, consultation, and staff assistance to dealership management concerning employee training and development matters
  • Provide the required Hendrick University training curriculum for Hendrick Automotive Group and it’s affiliated locations
  • Facilitate / train the curriculum in an interactive, give-and-take manner with participants
  • Change curriculum, as needed, through effective facilitation, to match the experience level and attitude of participants (during the sessions)
  • Control sessions by engaging and challenging participants to make the most of the training experience
  • Travel to regional locations, as needed: by automobile and plane, local and across country
  • Perform at an acceptable level as determined by course evaluations and participant feedback
  • Provide logistical support for the training sessions such as unpacking boxes and setting up the training room
  • Conduct follow-up training with the participants by maintaining regularly scheduled in-dealership training activities
  • Become certified to deliver Management by Strengths training program, if determined necessary by the Vice President - Training
  • Provide in-dealership training support for various departments within Hendrick Automotive Group
  • Assist in development of class/course materials and content, as needed