Training Program Manager Resume Samples

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J Borer

Jarred

Borer

96478 Zemlak Street

Phoenix

+1 (555) 404 4922

96478 Zemlak Street

Phoenix

Phone

p +1 (555) 404 4922

Experience Experience

Los Angeles, CA

Training Program Manager

Los Angeles, CA

Tromp, Hansen and Treutel

Los Angeles, CA

Training Program Manager

Manages training vendor relationship from initial engagement through the project lifecycle
Assure effective transition of project into deployment and production
Effective organization of meetings to ensure flow, participation, and progress
Plan and direct schedules to ensure the project is completed on time
Typically works on 3-5 training projects at a time ranging in scope and impact from medium to very large
Consult with internal clients, Senior Leadership, and Stakeholders to deliver learning solutions that help drive business results and support strategic priorities for an assigned line of business or business group
Define roles of the project manager, the project sponsor and other key people in a learning project

Houston, TX

Global Training Program Manager

Houston, TX

Doyle Group

Houston, TX

Global Training Program Manager

Develop and implement plans to improve technical services and capabilities while working towards corporate revenue and customer allegiance goals
Manage and monitor the competencies and proficiency of the global service organization and establish protocols for improvement
Provide regular reports to management regarding training initiatives, scheduling and effectiveness of employee and organizational development initiatives
Provide consistent feedback to employees and monitor training development plans
Share best practices, provide support, and develop training programs that can be launched globally
Manage day-to-day operations of training courses pertaining to a instrumentation portfolio
With the help of the Global Technical Support, Depot, Marketing, Sales, Quality, and R&D Teams, manage the content for Pathfinder and other forms of training software.

present

Houston, TX

Senior Training Program Manager

Houston, TX

Blick Group

present

Houston, TX

Senior Training Program Manager

present

3+ years building, maintaining, and delivering customer-focused training programs and initiatives
Establishes overall Comcast Technology Solutions (CTS) Training Program strategy including defining the roadmap and training program development priorities
The key RTN interface with the US Army Training and Doctrine Command (TRADOC) for coordination and scheduling of all training related activities
Participate in facilitating client training as necessary
Successful record of managing Patriot training programs, International and US with alignment to missions obligations, operations tempo and schedule
Supports and manages the execution, scheduling, and delivery of the CTS Training Program, both internally and externally
EX/IM PM training in good standing and high level of compliance awareness

Education Education

Bachelor’s Degree in Communication

Strayer University

Bachelor’s Degree in Communication

Skills Skills

Detail oriented with strong analytic and problem solving skills
5) Coordinate with key training leaders to insure quality of materials and training options are being followed and optimized
Strong collaborator, influencing and communication skills across cross functional team
Strong program management and delivery skills
Effectively sets expectations and provides resources, tools and training for direct reports to maximize employee engagement, performance and retention
6) Review training statistics and productivity metrics in this area and determine new changes and modifications to help improve output performance
4) Execution of the sales certification program and ongoing tracking and management of the performance worldwide
Experience with general corporate systems such as Microsoft Word, Excel, PowerPoint, Outlook, learning management systems and other collaboration tools
Partners with key Human Resources contacts to create and help execute individual development plans for executives, field leaders and key talent across the Organization
Designs, facilitates and deploys learning programs, performance support tools, job aides, etc

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CIB HR-analyst & Associate Training Program Manager NY Resume Examples & Samples

Lead and manage Global Entry and A-to-A training programs, including design, delivery and evaluation
Facilitate development of program curriculum including working with senior managers across the LOBs to ensure content meets the needs of the CIB’s global business strategy as well as Analyst/Associate career development
Monitor and report on trainees’ performance and provide feedback to program stakeholders (Managers, AADCs, HR Business Partners, etc.)
Manage Tutors and Training Coordinators: set objectives, provide coaching, direction, performance feedback and development
Manage and coordinate monthly AADC meetings and ongoing AADC initiatives in partnership with CIB HR Business Partners and AADC members
Contribute to the design and develop of the Analyst and Associate continuing education curriculum in partnership with managers from the business, instructors and participants
Manage and track program budgets
3 plus years of learning and development experience or prior experience in a sales and trading environment
Markets and/or investment banking knowledge (products, people and processes)
Prior experience in financial services preferred
Prior experience managing employees and/or projects
Ability to interact and build strong relationships with all levels of employees on a global basis
Strong Project management and organizational skills
Results oriented and able to take initiative as needed
Prior public speaking experience preferred and/or confidence speaking in front of a large audiences
Strong team player and able to work on a flexible and fluid team
Possess a passion for training and development

Risk Training Program Manager Resume Examples & Samples

Experience in Risk management
Strong writing skills, analytical skills, detail oriented
Self-starter, ability to work under minimal supervision

Channel Training Program Manager Resume Examples & Samples

This role is home-based/remote worker and reports to Manager, Global Sales and Channel Enablement
Agile and self-driven; continue to evolve skill set to meet current business needs
Ability to forge strong relationships through a high level of interpersonal skills including experience and agility in communicating with C-level executives
Exceptional written and verbal communication skills, organization skills, strong cross-group communication, collaboration, and influencing skills
The candidate must have the ability to work calmly and maintain good judgment in fast-paced, high-stress environments under tight deadlines and on several projects simultaneously
Must have exceptional messaging and positioning skills
Exceptional attention to detail to ensure accuracy in all training and communications deliverables
Experience in training and/or sales enablement is required
Proven ability to translate complex solution offerings into understandable, creative training initiatives
Must be a creative thinker who can develop impactful and memorable training and communications for a variety of audiences and topics
Must have a solid of understanding of learning styles including 21st Century learning strategies and delivery mechanisms
BS/BA in business/marketing or equivalent experience
8+ years of related experience
Master’s degree is preferred

Csm Training Program Manager Resume Examples & Samples

Collaborate with global sales teams and regional training managers to understand business objectives and training needs for the CSM role
Educate stakeholders on training methodologies and recommend solutions
Collaborate with cross-functional teams to solicit input into the design, development, and delivery of courses
Partner with vendors as well as GST’s global development team to outline and develop training programs
Manage vendors in the design and development of instructor-led (ILT), eLearning, and virtual instructor-led training (VILT)
Deliver training to sales audiences as required
Drive overall awareness, understanding, and adoption of training developed within the CSM community

Global Finance Training Program Manager VP Resume Examples & Samples

Lead the team in instructional design & development of the content to accomplish the training strategy
Consulting: Meet regularly with key global stakeholders (HRBPs, Training Leads, Business Managers, and Senior Management) to collaboratively identify training needs; develop and implement training strategies that align with their global business objectives
Partner with regional counterparts to share best practices and leverage where appropriate
Coach and provide feedback to subject matter experts and other business presenters to ensure they deliver high quality training
Evaluation and Reporting - Implement methods for evaluating effectiveness of training delivered against program objectives; Provide leadership with quarterly reports that include metrics for measuring participant feedback, skills transfer, and business impact
Project Management - plan, organize and manage resources to bring about the successful completion of specific training project goals and objectives within scope, time and budgetary constraints
Supervise program coordinators/administrative assistants regarding program logistics and administration
Bachelor's degree required or equivalent experience with emphasis in communication, education or other training-related field
Minimum 8-10 years business experience in Learning & Development/program management environment
Knowledge of the Regulatory Financial Reporting a plus
Application training experiences a plus
Instructional design expertise of both instructor-led courses and web-based courses
Strong influencing, relationship management and communication skills
Superior project management/attention to detail/organization/multi-tasking skills; experience with large scale training rollouts
Strong judgment, execution and decision-making skills
Confidence speaking in front of a large and senior audiences
PC competence, especially MS applications (Word, Excel & PowerPoint); knowledge of virtual training tools such as Adobe Connect desirable

Retail Training Program Manager Resume Examples & Samples

Oversees the management of a portfolio of employee related training programs and projects that supports divisional priorities inline with REI’s strategic initiatives
Develops requirements for programs and projects while continuously evaluating the needs of customers and employees. Initiates, plans, and delivers medium to large cross-divisional, multi-year projects utilizing established project management methodology as appropriate
Contributes to REI and Retail strategy and roadmap
Works with cross-divisional leadership to identify and close critical program gaps
Identifies and provides recommendations for process and program improvements
Leads and develops programs and projects that transform process, policy and systems
Manages the progress of programs and projects and regularly communicates the project status to management and stakeholders
Ensures project quality and success through management of project action items, issues, and decisions, assessing risks, initiating change requests, identifying resource needs, meeting deadlines for deliverables, and financial planning
Facilitates and leads collaborative cross-functional meetings

Training Program Manager Resume Examples & Samples

Coordinate, report status, and ensure stability of project related work efforts
Project POC for communications and milestones. Writes project communication messages to appropriate audiences
Manages training vendor relationship from initial engagement through the project lifecycle
Plays liaison role between vendor and Robert Half; ensuring needs from both parties are met to facilitate a successful project and relationship
Assure effective transition of project into deployment and production
Effective organization of meetings to ensure flow, participation, and progress
Plan and direct schedules to ensure the project is completed on time
Overseeing and owning the quality of all deliverables
Typically works on 3-5 training projects at a time ranging in scope and impact from medium to very large
Projects are complex, involve several different departments, and ultimate accountability for projects that lie with the Enterprise Learning Staff Development leadership team
Consult with internal clients, Senior Leadership, and Stakeholders to deliver learning solutions that help drive business results and support strategic priorities for an assigned line of business or business group
Intake new training requests and needs, and complete front-end training analysis to fully understand the business problem
Define roles of the project manager, the project sponsor and other key people in a learning project
Document business objectives of the learning event project
Document the scope of the learning event project
Build a project charter
Identifies efforts of tasks and initiatives by speaking with key stakeholders to determine total timeline/identifies additional impactful stakeholders
Ensure project status is accurate, comprehensive, and proactively addresses issues and risks, and is published according to plan with all appropriate departments
Tracks key project milestones and adjusts project plans and/or resources to meet the needs of the project
Budget reporting and forecast reporting to management as appropriate
Drives key decisions in alignment with project plan, SOWs, and MSAs
Perform risk assessments with project teams and identify contingency plans
Manages issues and risks proactively seeking to stay ahead of potential problems and if needed bring issues and risks to resolution
Escalates issues and risks as appropriate
Identifies measures of project success and evaluates project through metrics
Analyzes existing procedures and identifies opportunities for efficiency or improvement
Performs a post project review for every project to ensure the knowledge management of project intellectual capital
Bachelor's degree or equivalent work experience required
Project Management or Learning & Development certifications are a plus
Impact Analysis (consistently able to assess impact for, with minimal supervision, each project aspect and determine if project can expand or not to address new idea)
Project Planning
Project Implementation (proven experience in implementing all phases)
Project Management fundamentals (intermediate knowledge of schedule,, risk mgmt, issues management, leadership)
Documentation (consistently clear, accurate)
Communication (consistently demonstrates above average clear, articulate, concise; verbal and written, with all levels/audiences within an organization, in addition to negotiation/conflict resolution.)
Organization/Prioritization (consistently utilized and effective over own work)
Demonstrated effective use and experience with MS Project, MS Visio, MS Word, and MS Excel, MS PowerPoint, SharePoint, Adobe Acrobat Professional.Experience with a LCMS a plus
Budget Management (consistently maintains and uses project budget and actuals tracking to ensure costs are maintained within the specified tolerance level)
Project Management certification is a plus
5+ years of experience including 2 - 4 years of project management experience
2 + years of experience inlearning and development or training field
Preference for deadline-driven work that requires multi-tasking
Problem analysis and solving skills (demonstrated experience in using these skills in a project management role)
Presentation abilities(able to speak well in front of an audience)
Detail-oriented and timeline focused

Vmware Training Program Manager Resume Examples & Samples

Support the global new hire onboarding program activities, communications, and logistics
Support for recurring webcasts by handling logistics such as invitations, attendance reporting, and uploading content to video site
Liaise with business functions to understand ongoing needs
Owns all logistics for training courses and events including reserving the venue, training room, setup and day of support and coordinating catering
Adding courses into Learning Management System (LMS) and other systems and keeping content current
Create rosters, send reminder emails, pre-class work, manager notifications, and post-class follow-up communications
Schedule presenters and/or facilitators for training events
Manage course evaluations, surveys and run evaluation reports
Generate reports on enrollment, training progress, consumption of content, etc
Manage vendor operations such as requests for information and proposals, communication, scheduling of courses, purchase orders and payments; and maintain a catalog/database of training vendors
Contribute to process improvements to ensure we operate efficiently and serve the Professional Services Organization better
Plan asynchronous, on-line activities for distance learners
Provide and recommend digital/print sources as performance support to training events (books, white papers, articles etc.)
Support the Learners in the use of our Learning Technologies and assist students in any training (live or online) issue
Manage and execute additional training projects, as necessary

Vmware Training Program Manager Resume Examples & Samples

Manage Consulting, EA2, and SDDC LiVefire logistics worldwide
Manage LiVefire Masters’ Course logistics worldwide
Creation of LiVefire courses/classes/labs in MyLearn
Manage field and partner registration in MyLearn
Maintain and distribute Instructor, “Book your Travel” and “Go Bag” includes supporting documentation and invitations for 17 instructors
Develop and maintain field and partner attendee surveys Support registration issues
Support OneCloud issues, liaising with instructors and cTO team
Pre & Post class Instructor meetings
Technical enablement class roster completions and closures
Schedule and coordinate live classes as needed
Create and host WebEx for Live Online classes
Individual KPI and Instructor Reporting (survey metrics), KPI Master Dashboard, Instructor Master Dashboard
Communications – Editor: Monthly LSS Newsletters and blogs
SharePoint – Administer site, LiVefire deliverables repository
ResourceGuru – account/project creation and booking maintenance
VMware Vault - LSS page content updates and maintenance
MyLearn – Additional records management as needed
Top Deals & Escalation Tracking – data collection and reporting design
Assist PSO training coordinators with reporting and troubleshooting issues as needed (i.e. Excel, myLearn, WebEx)
Assist PSCOE team with various projects as needed - datasheets, biographical sketches, and specialized reporting on demand

Global Ethics & Compliance Training Program Manager Resume Examples & Samples

Partner with commercial and functional leaders and mobilize resources across the organization to develop and implement training strategies, curriculum, and content
Work with Facebook’s learning team to operationalize legal & regulatory training offerings
Work with third party corporate training vendors to design and integrate user-friendly compliance platforms, apps, and tools
Design the strategy for delivering e-learning and instructor-led compliance and regulatory training full-time employees and contractors
Develop and drive the compliance brand and communicate the value proposition for compliance
Lead efforts to elevate communication, awareness, and accessibility of the compliance program, tools, and resources in order to enhance the culture of integrity and compliance
Develop metrics for evaluating effectiveness and recommend improvements or other interventions as required

Leadership Edge, Training Program Manager, VP Resume Examples & Samples

Key point of contact for program participants while collaborating with faculty, vendors, designers, program coordinators and conference center on overall program coordination and logistics
Develop program plans to ensure flawless execution and that deliverables are executed as outlined
Coordination of pre-work activities and assessments which includes communications, distribution, monitoring and review
Oversee participant assessment process to ensure completion of assessment, validate assessment results and analytics and work with coaching staff
Working with program coordinators and conference center to ensure event logistics have been reviewed
Lead contact during program to ensure a high quality and seamless execution for participants and faculty
Coordination of post program activities which includes but not limited to distribution of surveys and a variety of post program activities
Contribute to assessment summaries for faculty and design
5 years of relevant experience in executive training management
Previous people management experience
Prior work experience at a corporate university or management consulting firm is preferred
Exceptional attention to detail and organization skills
Strong ability to execute proficiently across multiple priorities
Work collaboratively and develop strong partnerships with HR colleagues at all levels
Experience managing senior executive level programs with multiple stakeholders
Strong analytical/problem solving, organizational and process improvement skills
Proficient using the latest versions of Microsoft Word, Excel, PowerPoint

Training Program Manager Resume Examples & Samples

College diploma
5+ years of sales or training experience in service industry
Passion for teaching and for helping others to learn and improve their job performance
Excellent coach and communication skill
Strong sense of ownership, able to take initiatives and responsibilities
Self-motivated and result oriented

Training Program Manager & Liaison Resume Examples & Samples

1 Work with all parties (company, school and government) to ensure satisfactory training facilities are provided
Determine the size and floor plan of the needed training facility
Develop a tools, equipment, manuals and supplies list to support training operations
Research cost effective solutions and estimate required investments
2 Training Plan Development & Oversight
Develop approved, discipline specific training curricula that address the staffing needs and requirements as recommended by construction operations
Coordinate the creation of the class schedules for courses that will best address the needs of the project and trainees
Document the budget and agreed upon training objectives with project management, schools and instructors
Develop enrollment procedures for candidates, schools and management
Provide guidance for the trainee recruitment/screening and trainee progress
Create training rosters, files, reports and record-keeping protocols for training participants
Create a plan and schedule that will best use the classrooms, testing facility, and hands-on performance areas
Encourage training progress according to schedule
Guide and facilitate the creation and scheduled distribution of trainee, program and instructor progress and performance reports
3 Staff the Training Program with qualified instructors for the curriculum
Identify candidates interested in instructing classes
Determine the qualifications of the interested instructors
Technical competence
Relevant experience
Instructor qualifications
Computer competence
Predict and prepare for future needs
4 Provide Program Guidance
Cultivate organizational support (Interact with all parties) to ensure the program operates as a partnership, focused on the employment and career success of its trainees
Critical thinking
Recognize and react appropriately to issues with programmatic, social or political consequence
Maintain all PII (Personal Identification Information), and other confidential records in accordance with CMS, when it is in the possession of anyone employed by or affiliated with CB&I
Ensure instructors and school systems integrate HS&E behaviors, programs and tools into curriculum
Ensure compliance with scheduled evaluation/audit activity
Coordinate or conduct regular evaluations of Instructors

Range & Training Program Manager, Senior Resume Examples & Samples

Experience with expeditionary Marine Corps or amphibious Navy programs
Knowledge of Marine Air-Ground Task Force (MAGTF) operations, including Ground Combat MOS
Knowledge of PACOM AOR and USMC DPRI initiatives
Knowledge of Microsoft Office, including PowerPoint
Ability to lead and facilitate OPTs
Ability to work collaboratively with other agencies
Ability to brief high-level program officials at the state department, OSD, and COCOM levels
Ability to communicate with diverse teams of geographically dispersed professionals
BA or BS degree and 15 years of experience with MAGTC USMC or MA or MS degree
Graduate of Expeditionary Warfare Seminar and Command and Staff and Range and Training 0306 MOS
Ability to plan, coordinate, and manage the development of MAGTF operation and supporting requirements
Ability to display expertise on MAGTF doctrine and the Marine Corps Planning Process (MCPP)
Ability to coordinate with OSD, USPACOM, adjacent components, foreign government counterparts, HQMC, MCICOM, MEFs, and USMC forces

Range & Training Program Manager, Senior Resume Examples & Samples

Experience with range design, range operations, and range management required
Experience in one of the following Marine Corps MOSs: 0369 (Infantry Small Unit Leader), 0930 (Range Officer), 0931 (Marksmanship Instructor), 0932 (Small Arms Weapons Instructor), 0933, 9925, 0306 (Infantry Weapons Officer), 9925, or equivalent occupational specialty in another military service
Experience with Microsoft Office, including PowerPoint
Knowledge of PACOM AOR, USMC DPRI initiatives, and Marine Air-Ground Task Force (MAGTF) operations, including Ground Combat MOS
Ability to lead and facilitate OPTs and work collaboratively with other agencies
Ability to brief high-level program officials at the state department, OSD, and COCOM levels and to communicate with diverse teams of geographically dispersed professionals

Commercial Training Program Manager Resume Examples & Samples

Design, implement and maintain a comprehensive training approach and strategy that impacts commercial performance
Coordinates the creation of training content in conjunction with associated stakeholders for new associates, current associates and product launches
Responsible for updating electronic training content for New Hire Academy
Proficient in content delivery for basic business systems (i.e. SFDC, SOP’s, SharePoint sites, etc…)
Develops and implements robust effectiveness and sustainment assessments that provide leading indicators to training impact
Coordinates and executes New Hire Academies for all new sales associates
Ensure that all new sales associates have a consistently high quality on-boarding experience by working directly with sales leaders, sales operations and marketing
Provide trainee specific feedback and assessment to sales leadership post training events
Adapt and deliver selling skills model training to support successful adoption by the sales force
Establish collaborative relationship with sales leadership to identify and provide value add training programs as needed
Bachelor’s degree required, Adult Learning or related field preferred
Outstanding presentation and communication skills (written and verbal) required
2-5 years of Commercial experience, preferably in a technical/science industry
Demonstrated success in project management and time management required
Proficiency in Microsoft Office tools required
Experience in complex sales processes preferred
Fluent English required
Travel of approximately 25%

Training Program Manager Resume Examples & Samples

Bachelor’s Degree in Instructional Design, adult learning, or related field
Expertise in a variety of learning methodologies
2+ years of experience programming web-based training (Articulate, Storyline, Camtasia, etc.)
Experience with Cornerstone LMS is a plus
Proven experience working on multiple projects simultaneously under aggressive deadlines (project management and time management skills)

Training Program Manager Resume Examples & Samples

Manage administration of regular “Connection with HR Services” (CwHRS)trainings, which mirror the format of Amazon’s Customer Connection (C2FC/C2CS) trainings - with the goal of building trust among partners and customers, and helping them more skillfully leverage our services
Partner with POCs and content owners across numerous teams in HR Services, and with program owners in other teams, such as the “HR@Amazon” team that onboards new HR hires
Work with owners of C2FC/C2CS programs to adapt best practices, and ultimately seek branding of Connection with HR Services (CwHRS) as a C2 program itself
Administer the training programs associated with our ACES deployment (i.e. tracking participation in our training events, facilitating assignment and tracking of Green Belt projects, overseeing training curricula, awarding of certifications)
Implement, coordinate, and schedule training. Monitor assessments and surveys
Develop targets and metrics to measure the success of training programs
Apply adult learning principles to help design and develop training that best fits the needs of the audience and content (online, classroom, or blended learning methods)
Identify and drive improvements in training processes and program standards based on data, customer feedback, and learning objectives that solve business problems
Develop strategies that maximize impact to the customer and business while simultaneously improving efficiencies in administration and deployment
Expertise in developing, planning, implementing and assessing training
Demonstrated experience building strong partnership across organizational lines
Demonstrated experience in learning management system(s) and MS Office
Excellent communication skills and editing for the purpose of knowledge transfer and skill development; this includes skill in collaborating with subject matter experts and managers to help write and develop both technical and non-technical content
Three plus years of experience in a training specialist role or similar
A bachelor’s degree or equivalent experience, preferable in a communication, instructional design, education or related field
Experience developing and supporting training administration
An undergraduate degree in communication, education or related field

Training Program Manager Resume Examples & Samples

Lead the development of training tools, forums & learning to engage and educate distributors and dealers on-site and at Stone Mountain Training Center
Collaborate with instructional designers and subject matter experts to develop training modules
Continually improve course materials; supplement and share teaching responsibilities
Work directly with distribution, field sales, and dealers to conduct ongoing voice of customer research to improve approach
Collaborate with Managers of Residential Education and Carrier University on development and strategy
Leads a project team or multiple smaller project teams or leads a functional team or unit in area of expertise
Prepares, monitors, and may be responsible for budget, staffing, and or business/operational results of a functional ream or projects
2-4 years sales experience working with and/or selling to distributors and proven ability to meet consumer and customer requirements
Minimum 2-4 years of sales experience in HVAC or related industry in professional positions with increasing responsibility
Proven history of rapid sales growth with satisfied customers
Knowledgeable about Ductless products (operation, design guidelines, accessories)
Thorough understanding of market place dynamics including industry trends and assessment of key competitors programs
Strong analytical skills with demonstrated ability to pull data from assorted sources and synthesis in both graphic and verbal format, so that it is easily understood by the target audience
Proven capacity to communicate professionally in written and verbal format across a wide audience
Highly organized with strong attention to detail, while also able to manage multiple priorities
Superior follow-up and follow-through skills

Technical Training Program Manager Resume Examples & Samples

Creatively use instructional design, learning theories, and appropriate technologies to enhance learning and engage learners
Develop interactive eLearning solutions that contain precise content presented in contextually accurate scenarios to engage learners and increase knowledge transfer
Design, develop, and consult on implementation of powerful on-the-job training solutions that decrease the lead time to proficiency in North American Fulfillment Centers, Transportation Centers, and Global Specialty Operations Centers
Collaborate with other department resources to ensure developed content is created in accordance with global standards and leveraged accordingly
Manage resourcing of training projects; including delivery and development
Support the development and justification of training budgets and programs
Create simple and effective project plans and manage plan to completion. Create processes and methods to reduce the product design lifecycle and increase quality
Work with a diverse group of stakeholders across regions to understand customer needs and to validate effectiveness of solutions. Communicate effectively to sponsors and stakeholders and partner carefully with Subject Matter Experts (SME’s) to drive results
Bachelor degree or 2+ years of Amazon Experience
E-Learning experience with Adobe Captivate, Adobe Presenter, Camtasia, Articulate, or similar · At least 2 years of experience developing/translating technical content into effective learning solutions
At least 2 years of experience conducting training needs analysis on a variety of technical related processes, procedures, tools and critical assets
At least 2 years of experience in project management experience including planning work, managing details, coordinating and keeping multiple tasks/projects on track and delivering reliable results
At least 5 years of work experience with solid career progression in the field of instructional design including significant experience in designing and delivering training solutions to large organizations
Demonstrated experience of authoring learning tools and learning management systems
Strong experience in developing job aids, facilitation guides, web based materials and/or other training materials
Experience with Human Performance Improvement
Unix, SQL, and Database Administration Skills
Proven ability to deal with ambiguity and competing priorities
Experience with contract agreements and building effective scope documents
Proven ability to actively use training data to track, trend, and manage training efforts
Strong organizational, interpersonal and communication skills
A strong focus on internal customers’ needs and satisfaction, with an emphasis on demonstrating return on investment in training. A qualified candidate will be focused on how training contributes to the company’s bottom line and will have the analytical skills to justify programmatic decisions with data

Senior Training Program Manager Resume Examples & Samples

Identify and define requirements and skill gaps for a range of roles across advertiser and agency clients – then develop training solutions to close those gaps
Identify the strategy for, and develop programs which enable clients to understand how to get the most out of Amazon’s advertising products and thrive—from the sales process all the way through to ongoing adoption and growth on the advertiser/ agency level
Build training curricula and content to execute on the strategy
Measure training impact on both individuals and the organization
Project manage training and development activities to meet current and future business needs
Travel to work with Amazon teams worldwide
BA or BS degree in Business, Marketing, Advertising, Human Resources, or other relevant field
5+ years of experience delivering adult learning, organizational development, and talent management programs or digital advertising industry experience
A track record of innovative and effective delivery of training and development programs
Demonstrated experience in identifying, evaluating and negotiating with third party vendors
Strong written and verbal communication skills, including presentation skills
Experience in, and strong understanding of, programmatic digital advertising, including real-time bidding, private marketplaces, and agency trading desks
Familiar with digital advertising agency training programs
Experience working within a fast-paced and geographically diverse organization
A willingness to dive deep, experiment rapidly, and get things done
Strong project management experience, attention to detail, and a high quality bar

Senior Training Program Manager, PDC Resume Examples & Samples

Leads significant and strategic instructional design projects to analyze, design, develop, and evaluate performance based training solutions, including interactive instructor-led courses, self-instruction, on-line learning, job aids, and other performance-based solutions
Acquires and demonstrates a deep understanding of training needs for the PDC organization
Reviews, provides feedback, and approves all training plans and course materials before delivery to customers
Establishes, audits for, and uses standard training processes, style guides, tools, and templates for efficient program development
Performs conceptual planning, implementation, and execution of training plans, including key message development for training, training program execution, training internal communications plan development and execution
Leads instructor-led training as needed, in person at global sites or via video conferences
Participates in project teams and committees as required
Provides training on global and local PD SOPs as required
Evaluates and manages training vendors for development of instructor-led and e-learning where appropriate
Manages training solutions for strategic initiatives when appropriate including scope, time and resource planning, promotions, consultant management, and evaluation of solution
Investigates and recommends new training solutions and technologies
Partners with other Training Managers cross-functionally

Global Training Program Manager Resume Examples & Samples

Manage day-to-day operations of training courses pertaining to a instrumentation portfolio
Maintain and approve training course manuals and materials, along with the required instrumentation for training purposes; this to include Technical Support, Field Service, and Applications
Schedule programs to provide Technical Service and Support personnel training on the instrumentation portfolio of products
Manage and monitor the competencies and proficiency of the global service organization and establish protocols for improvement
Manage the relationships and training proficiencies of our third party organizations, to include scheduling refresher training, compliance, and Thermo Scientific expectations.　　
Perform on-going field evaluations of the field team and identify gaps in technical/ soft skill proficiency
Meet with customers on product quality, service levels, and additional revenue opportunities
Provide consistent feedback to employees and monitor training development plans
Perform all new hire training and on-boarding
Maintain existing and recommend new metrics to measure customer training effectiveness in-house or in the field related to the instrumentation portfolio
Responsible for policies and procedures relating to daily functionality of the Service & Support department to include assistance with ISO documentation and compliance
Create and maintain training schedules for entire Technical Support, Field Service, and Laboratory Application staff, ensuring course scheduling is up to date
Proactively manage course offerings and assure necessary course availability
Where applicable, perform quarterly field evaluations of each field service technician
Work with instructors (in lieu of teaching course directly), to insure manuals and course work are consistent to include course goals, measurements of success, hands-on activities, and that overall delivery of course work is effective.　 Also assure instruments are available for training and related consumables are available for training
Monitor training programs through direct and indirect surveys insuring relevant training goals are addressed by the course instructor.　 Provide summary of course performance to management
Develop and implement plans to improve technical services and capabilities while working towards corporate revenue and customer allegiance goals
With input from employee’s management, schedule training opportunities/ refresher training that fit with the technician’s needs to balance customer commitments　
Enhance employee training tracks with prerequisite course work, recommended timelines and certification criteria, including fast track through certification on similar products
For technical training courses, identify new product models and plan for new product introduction training as well as future support
Create live or distance learning courses in technical and soft skills development
Share best practices, provide support, and develop training programs that can be launched globally
With the help of the Global Technical Support, Depot, Marketing, Sales, Quality, and R&D Teams, manage the content for Pathfinder and other forms of training software.　
Manage the Service Organizations Master Control training compliance
Build closer relationships with Territory Account Managers and Field Laboratory Application Specialists
Continuous process improvement, internally and externally, utilizing Practical Process Improvement (PPI) methodology specifically focused on Customer Allegiance Score (CAS) improvements
Service or Sales Supervisory/ Leadership Experience
Demonstrated Microsoft Office suite proficiency
Exceptional communication (verbal and written) skills
Detailed understanding of Windows based software, networking and PC hardware
Ability to prioritize multiple high priority activities (program development, training delivery, travel, service mentoring, and other group needs), and establish realistic schedules to meet requirements
Ability to work independently, and as part of a group, to accomplish individual and team objectives
Independently resolve difficult customer problems as applicable
Complete understanding of the functional responsibilities that surround world class customer service
Understands the principals of the first line supervision-managing performance, delegation, organization, and managing the workload with available resources
Knows and can use statistical principals necessary to analyze data
2-3 years of Adult Learning Organizational Design
Bachelor’s degree in Technical or Business discipline preferred. Will consider experience in lieu of educational requirements

Security Awareness & Training Program Manager Resume Examples & Samples

Develop and maintain the overall program plan and budget for a multifaceted security awareness program
Manage business readiness activities including project communications, budget tracking, and success metrics
Coordinate with other functions within Nordstrom to align project communications with broader organizational communications and best practices and policies
Develop and execute on stakeholder engagement plan, including drafting communications and delivering them as required
Develop rich, effective security awareness materials, including posters, digital signage, brown bag speakers, security awareness portals, and other communication vehicles
Implement the Security Champions program, building a larger community of security experts throughout the organization
Maintain and implement a comprehensive training plan, training curriculum, and training deliverables
Design and develop job aids, training videos, tutorials, FAQs, checklists, and other content as needed to support end-user training and self-help
Lead classroom training utilizing a train the trainer method for roll-out to the organization as appropriate
Four-year college degree is required, preferably in business, MIS, education, instructional design, or an equivalent combination of education and experience
3+ years’ experience supporting online and hybrid instruction and technology-related instruction with sound instructional principles and methodology, including in developing training materials, deploying professional training tools and developing multimedia products
Experience in leading training efforts associated with software or application technology roll-out a plus
Strong philosophical belief in technology as a tool to enhance learning and awareness of trends in instructional technology products, methods, and research
Demonstrated competence with integrating technology into training into the development of blended learning solutions
Experience with Captivate, Camtasia, Flash, Adobe Photoshop, and other eLearning solutions a plus
Strong project management skills applied in a business/corporate environment
Strong independent problem solving and troubleshooting skills
Strong analytical, diagnostic, and conceptual skills
Desire to work in an integrated team environment and as an individual contributor
Team player with a positive attitude
Managing through influence
Demonstrating leadership competencies
Teaching and coaching others
Continuously improving technology and process

Michwa Education & Training Program Manager Resume Examples & Samples

Develop and manage MiCHWA CHW training-related activities
Develop a review process for training programs and curricula to ensure that programs, curricula and trainers meet MiCHWA and Michigan Department of Health and Human Services standards
Develop a review process related to “grandfathering” CHWs to assure that they have met MiCHWA’s core competency-based experience standards, and conduct these reviews
Develop new training sites to offer MiCHWA approved core-competency based training courses
Work with community colleges, community organizations, employers and trainers to fully develop and implement MiCHWA’s “train the trainer” master trainer program to assure that enough qualified trainers are available to offer MiCHWA approved training, statewide
Collaborate with training sites to plan, organize and assure quality of training programs
Collaborate with training sites to assure that information about CHWs who successfully complete core competency-based training, and master trainers who have completed training, is transferred to MiCHWA for its CHW certification registry
Manage evaluation activities, e.g. collaborate with training sites and trainers to distribute and collect (in-person or online) training evaluation materials; design/adapt or redesign training evaluation methods and materials, as needed; analyze (or supervise analysis of) evaluation results; develop related reports
Develop CHW related training and education materials and methods, e.g. curriculum development for CHW training, train-the-trainers training, continuing education courses/sessions/webinars, and other CHW-related training materials and methods, as needed, and provide oversight of CHW training quality assurance
Develop and implement MiCHWA’s CHW Continuing Education program, in coordination with MiCHWA’s Education and Workforce Development Work Group and community, health and human service organization partners
Work with MiCHWA CHW Registry developers, education, health and human service organization partners to promote the use of, and manage, the MiCHWA CHW registry
Develop, manage training and registry-related budget, in coordination with the MiCHWA Program Manager
Master’s degree in: Social Work, Public Health, Public Policy, or a related field
Knowledge of, and commitment to, promotion and sustainability of the community health worker profession
Experience with planning and implementing training and education sessions
Excellent communication skills, including developing and conducting presentations, and facilitation
Excellent writing skills, including experience developing grant proposals and reports
Skills in networking and relationship building; ability to establish and maintain rapport with diverse stakeholders
Experience with overseeing research and/or evaluation-related data collection, management and basic data analyses
Experience managing grants and/or contracts
Experience and confidence in managing multiple, simultaneous projects
Willingness and ability to travel throughout the state of Michigan
Experience with developing contracts and statements of work
Experience managing or supervising student assistants
Experience developing and implementing surveys
Experience with reviewing and summarizing health-related literature
Experience working in community-based settings
Commitment to promotion of social justice and public health through policy and systems change
Ability to facilitate and navigate complex issues, including managing diverse opinions

Training Program Manager Resume Examples & Samples

Experience as a Training Manager / Training Developer
Professional Experience and/or Training: A Bachelor's Degree in Intelligence, Computer Science, Electrical Engineering, Information Systems, Mathematics, Program Management, or similar degree OR equivalent combination of training and experience AND an additional two (2) years related experience
Project Management Professional (PMP) Certification a plus

Regional Training Program Manager Resume Examples & Samples

Develop effective and on-going communications with regional field sales and regional marketing teams to determine region-specific training needs of field representatives and channel partners to drive customisation of training programs to meet the region-specific needs including
Bi-lingual (English and Spanish) highly desirable
Experience in Life Science or Clinical capital equipment Sales required
Understanding of cultural selling differences which exist from country to country in EMEA
Understands traditional strengths and opportunities to drive skills improvement that are seen as valuable for our customers in those geographies
Direct training & facilitation experience required
Bachelor’s degree, with a Master’s Degree in Biology, Chemistry or Genetics desirable

Global Training Program Manager, Echo & Alexa Resume Examples & Samples

Collaborate with product marketing to customize training content tailored to customer facing sales teams in global offline market segments
Create a learning and development strategy, vision and action plan to implement dynamic learning systems contributing to the success of the organization
Write creative briefs, one-pagers, and business reports to kick-off projects and gain alignment for objectives
Produce “Fact Sheets” and training materials in multiple formats, to get the right people the right information at the right time
Analyze offline retail training initiatives and communicate results internally to build awareness of programs and their effectiveness
Design and implement effective tools, training initiatives and processes to close workforce gaps
Use appropriate tools and delivery methods to produce blended learning materials promoting learning through self-study, practice, performance support, socialization and knowledge-sharing
Develop assessments that measure learner outcomes including productivity
Work with regional teams to develop and deliver localized training materials
Experience designing, developing, planning, implementing, and assessing training
Demonstrated experience developing training collateral, eLearning and self-directed learning modules, performance support aids, online tutorials and/or other training materials
Demonstrated working knowledge of eLearning development tools such as Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, or Flash
Experience collaborating with subject matter experts, global stakeholders, and managers
Bachelor’s degree or significant college course work, preferably in a communication, education or related field – or 5+ years of relevant industry experience
Demonstrated ability to assess training effectiveness and ROI to stakeholders and leaders
Experience with coordination and organization for global initiatives
Managed training to develop and to deliver across global organizations in large corporation
Experience with Microsoft Office Outlook, Word, Excel, and PowerPoint
10+ years of relevant industry experience
Proven influencing skills and the ability to lead a functional organization without direct authority
MS in Education or Human Resource management or training related field
Experience assessing and tracking training effectiveness through the use of metrics
Ability to use judgment in selecting proper learning solutions based on learner need
Demonstrated ability to communicate difficult concepts and processes using clear and simple language and visuals
Demonstrated obsession regarding the customer experience; never settle for good enough, and continually inspire others to do better for the customer
Ability to explain technical topics to novices
Demonstrated track record of developing learning that drives performance improvement
Demonstrated experience in quality assurance audit, performance reporting, and leadership development/ coaching
History of sparking improvements in learning strategy and content through collaboration and prototyping
Experience in a major corporate training environment working on instructional design assignments across multiple teams or groups
Graduate degree in Instructional Design, Adult Learning, or a related field

Training Program Manager Resume Examples & Samples

Manage life cycle of Talent Management Projects, including evaluation of business requests, scoping, planning, issue resolution, testing, training and implementation
Build strong relationships with business stakeholders and cross-functional support teams to identify training needs and trends and to develop and/or deliver a variety of learning interventions in support of strategic plan and key initiatives
Work with Talent Management team to design, develop, implement and assess instructor-led and e-learning offerings (including blended, self-paced and micro learning)
Manage the development and refinement of the Operations Representative New Hire and Supplemental training manuals. Responsible for the creation of various just-in-time process and procedure updates for the Operations staff
Perform needs analyses and review organization resources to support learning needs based upon projected competencies, organizational changes, and other external factors, as well as the near- and long-term goals of the organization
Assist with any other talent management, organizational design/effectiveness, and leadership development initiatives as needed, including maintenance of advisory/consultative relationships with people in subject-matter expert areas
Participate in talent department meetings. Capture and share best practices during such meetings. Manage vendor relationships as applicable
Bachelor’s Degree required (Master’s Degree preferred) in HR, Industrial Organizational Psychology, or related field
Three to Five years of experience in talent management or organizational development supporting global, enterprise-wide organizational development initiatives and/or interventions
Experience working with multi-site, inbound/outbound call centers
Experience in diagnosing organizational problems/challenges, then developing and implementing appropriate solutions
A track record of success in managing large scale programs/processes
Ability to understand & articulate the strategic value of TM tools/processes
Excellent writing & communication skills & ability to synthesize information into clear concise messages
Strong relationship building skills and ability to influence senior management. Ability to develop and maintain highly effective relationships, externally and internally
Understanding of enterprise software solutions (i.e. Cornerstone, , SAP, Excel, PPT, Adobe Captivate, Articulate, e-learning authoring tools, Workday, etc.)
Solid sense of confidentiality and discretion
Ability to operate individually and employing solid decision-making skills
Travel as necessary, to other sites for the purpose of evaluating training or gaining competencies

Training Program Manager Resume Examples & Samples

Advocate for a high quality physical and virtual classroom experiences for Amazon’s internal technical and non-technical talent
Create and optimize the eCS training budget
Manage key program metrics tracking training attendance and customer feedback
Assist in putting together corrective actions/ new initiatives to raise the bar on training programs
2+ years of program management experience
Community development experience

Senior Training Program Manager Resume Examples & Samples

Lead the cross-functional and cross-organizational program team to meet both QEAF training needs to support Patriot deployment and RTN business objectives
Strong previous experience managing a Patriot training contract with high customer visibility
The key RTN interface with the US Army Training and Doctrine Command (TRADOC) for coordination and scheduling of all training related activities
Provide leadership and guidance in support of the Qatari Emiri Air Force (QEAF) Patriot training program for the development of staffing plans, execution plans, and facilities plans required to support the education/training of approximately 600 personnel for the deployment and sustainment of three PATRIOT battalions and associated support centers
Individual is SME on the operational and sustainment training of an Air Defense Brigade, to include developing and executing robust training programs from Fire Unit to Battalion level
International training experience working with Rayseas to work with suppliers to upgrade an existing QEAF facility which will be used to conduct the Patriot Training
Develop a fully-integrated IMS/MPS that captures all key hand-offs and inter-dependencies
Working with finance to manage the R&Os and EACs to meet business objectives
Manage the IIS IOT for the training scope
Leverage the Patriot CET DFS IPT organization throughout the proposal and execution phases
Strong familiarity with FMS acquisition processes within Army LTPO
Ability to help create and shape SOWs with multiple USG stakeholders
Broad product life-cycle experience (development through Field Sustainment.)
PMER creation and maintenance expertise
10+ years demonstrated experience in international air defense training and advisory missions of the Patriot system; supporting both US and international programs
Successful record of managing Patriot training programs, International and US with alignment to missions obligations, operations tempo and schedule
Program Proposal and Execution Experience
Strong Internal / External Communications Skills
12+ years Business Development and/or Program Management
PM Certification Level 4
Significant Patriot Training experience conducted in a middle Eastern country of similar scope as Qatar Patriot
EX/IM PM training in good standing and high level of compliance awareness
Prior QEAF experience
Prior Patriot Lower Tier Program Office (LTPO) PM experience
Capture Management Certification
Hands on experience negotiating with USG and Middle East customers
Demonstrated end to end and deep knowledge of the acquisition and fielding process for extremely high end export controlled hardware/software in the Middle East
Familiarity with Direct Commercial Sales for international customers and the Foreign Military Sales processes of USG
Immediate credibility and contacts within the USG
Desired Education: Master of Science or MBA from an accredited university or college in Chemistry, Biology, Engineering or related Science or similar advanced degree
Cultural experience/sensitivity
Executive presence
Responsiveness, Speed, Agility, Energy

Training Program Manager Resume Examples & Samples

Collaborate effectively with AMS team members, AWS Service teams, and others on the AWS Support team to support department training programs and initiatives
Implement, coordinate and schedule training
Assist with designing and developing exercises, tutorials, job aids, and assessments
Manage New Hire Onboarding (i.e. LMS registration, logistics, granting system permissions, etc.)
Monitor all assessment, survey, and operational data and perform ongoing needs analysis
Support and drive use of our internal Knowledge Base (i.e., access control, engage SMEs and others to participate in creating and editing content)
Experience administering and managing new hire training programs, continuing education programs, or similar training and development projects/initiatives
Demonstrated experience developing job aids, online tutorials and/or other training materials
Demonstrated experience with learning management systems (LMS’s), basic learning technologies (e.g., webinar tools), and MS Office
Excellent communication skills and editing for the purpose of knowledge transfer and skill development; this includes skill in collaborating with subject matter experts and managers to help write and develop technical content
Three or more years of experience in a training program management role or similar
Experience using e-learning software (Articulate Storyline 2, Camtasia, or similar), Cornerstone LMS (or similar), and conferencing tools
Experience developing and supporting training for technical/IT related positions
Familiarity with or awareness of SCORM and/or XAPI

Training Program Manager Resume Examples & Samples

Collaborate effectively with AWS Service teams, subject matter experts (SMEs) and others on the AWS Support team to support department training programs and initiatives
Support and drive use of our internal Knowledge Base (i.e., access control, engage SMEs
Coordinate and schedule our Customer Connection program

Training Program Manager Resume Examples & Samples

1) Define and agree a learning path for key Sales roles, partner with training delivery teams to ensure effective training materials and resources in place to support delivery
2) Manage and coordinate the worldwide Enterprise sales training calendar, including coordination across all areas of Sales training including : Corporate training, Sales Management Training, BU Sales Enablement training, Skills Training, New Hire training, etc
3) Develop and implement strategies with training delivery teams and managers to verify knowledge levels following training, using tools and techniques such as tests and quizzes for all training
4) Execution of the sales certification program and ongoing tracking and management of the performance worldwide
5) Coordinate with key training leaders to insure quality of materials and training options are being followed and optimized
6) Review training statistics and productivity metrics in this area and determine new changes and modifications to help improve output performance
Significant experience in deploying and managing global Sales training programs, certification and training engagement across B-2-B sales teams in a direct and channel model
Strong program management and delivery skills
Strong collaborator, influencing and communication skills across cross functional team
Experience with general corporate systems such as Microsoft Word, Excel, PowerPoint, Outlook, learning management systems and other collaboration tools
Must be able to travel on occasion

Mission Readiness Training Program Manager Resume Examples & Samples

6+ years of experience as an ISR Tactical Controller (ITC), TSO, or JTAC
6+ years of experience with managing projects and programs, including financial budgets, deliverables, quality, staffing, and schedules
Experience with providing oral and written feedback to the client to critique completion of training
Ability to prioritize time and projects
5+ years of experience with AF operations
Experience with program management methodologies and practices
Ability to solve diverse and complex problems
Ability to analyze and provide proposed solutions to complex problems

Dshs Residential Provider Training Program Manager Resume Examples & Samples

Develop, organize, manage and evaluate the ongoing development of the statewide provider training plan and
Implement the training for contracted providers of residential care services
Strong ability to get your point across in a short period of time
Capable to function independently in this role after no more than a 30 day ramp-up
A Bachelor's degree in a social service discipline
Five years of experience in developing and providing training
Or, a Master's degree in a social services discipline and four years of experience in developing and providing training
02304

Training Program Manager Resume Examples & Samples

Advanced degree in relevant field
Experience with adult learning theory and practices, including design, development, delivery, assessment and analysis
Experience leading a training program with vision and creativity
Ability to think strategically
Ability to cultivate and manage relationships at all levels
Commitment to inclusion, collaboration, innovation and knowledge building
Ability to work effectively with diverse groups to achieve objectives
Outstanding communication and presentation skills
Relevant experience in higher education
Proven competence with spreadsheets, word processing, electronic calendars, and central data systems

Global Internal Technical Training Program Manager Resume Examples & Samples

Perform detailed needs assessments in coordination with the Field leadership, Field Enablement, PMO, Marketing, Services, Business Development, and Engineering teams. Translate business needs into training offerings and programs
Work with business development and product launch teams to create a preparedness framework and training around new service launches for AWS field roles
Oversee development of training content by partnering with curriculum development teams, product managers, field experts, and other subject matter experts
Assist in the development of the master plan and calendar for technical sales enablement activities throughout the year
Support an effective governance process focused on providing timely and targeted content for technical sales training, creating an environment of constant and continuous improvement for technical field preparedness
Design and implement metrics to measure training programs’ impact, effectiveness, appropriateness, and utility. Measure and report on the effectiveness of technical sales training investments
Work closely with sales and partner training counterparts to share and re-use best practices and programs
5+ years of training and enablement experience or sales/technical leadership experience with increasing influence and responsibility
Strategic thinker that can distill broad visions and concepts to develop structured plans, actions, and metrics and then execute those plans
Excellent written and verbal communication skills including presenting, editing, and writing
Exceptional accuracy and attention to detail
Ability to travel approximately 30%
Knowledge of maintaining curriculum in a Learning Management System
Bachelor’s degree
PMP or other project management certification
Proven experience designing and implementing field-facing training programs

Training Program Manager Resume Examples & Samples

Partners with key Human Resources contacts to create and help execute individual development plans for executives, field leaders and key talent across the Organization
Designs, facilitates and deploys learning programs, performance support tools, job aides, etc
Conducts needs analysis studies and confers with executives and leaders to determine training needs
Compiles data and analyzes past and current year requirements to prepare and manage budgets
Selects appropriate instructional procedures and/or methods such as individual training, group instruction, self study, lectures, demonstrations, simulation exercises, role play, and computer-based training to maximize understanding and adoption
Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids and other educational materials
Implements a means of measuring the effectiveness and return on investment of programs
Appropriately manages vendor relationships to deliver custom solutions aligned to learning needs on-time and under-budget
Effectively sets expectations and provides resources, tools and training for direct reports to maximize employee engagement, performance and retention
Bachelor's degree with 7+ years related experience-OR-
High School diploma/GED plus 14+ years related experience
2+ years experience leading a team of professionals
Able to travel up to 25%
SHRM, project management and/or process improvement certifications a plus

Training Program Manager Resume Examples & Samples

You will collaborate with key partners to design solutions that directly support strategic business priorities
You will conducts needs analysis studies and confer with business leaders to design appropriate solutions and training needs
You will develop and facilitate learning programs, performance support tools, and job aids
You will market and communicate learning and development offerings across the division to maximize participation and adoption
You will support new programs by employing appropriate Change Management practices
You will apply instructional design and adult learning theory to customize yourlearning programs
You will utilize your projectmanagement experience for medium to large complex projects; planning, prioritizing and organizing tasks
You will foster relationships with key human resources contacts to craft and execute individual development plans for executives, field leaders and key talent acrosstheorganization
You will partner with vendorsto develop and delivercustom learning solutions
You will lead vendor negotiations and cultivate relationships to deliver custom solutions aligned to learning needs on-time and under-budget

Nurse Assistant Training Program Manager Resume Examples & Samples

Five years related experience including three years supervisory experience
Current CPR/First Aid/AED Instructor Authorization. Can be acquired within 90 days of hire
Ability to represent the Red Cross in a professional manner
Knowledge of federal and state requirements governing Certified Nurse Assistant Training
Professional written and oral communication skills
Strong program management and supervisory skills; strong interpersonal skills
Proficiency in a variety of computer software, including Microsoft Office
Ability to handle and prioritize multiple tasks; ability to delegate
Ability to travel 30 to 50% of the time and work various hours (days, evenings, weekends)

Q&R Compliance Training Program Manager Resume Examples & Samples

Lead the internal Q&R trainer coordination
Conduct frequent seminars/webinars connecting a community of practice around best compliance practices
Develop and deliver compliance training and facilitate compliance workshops
Assist with training associated with the roll out of new Philips-wide procedures
Conduct and communicate benchmarking results of industry best practices

Sales Enablement Training Program Manager Resume Examples & Samples

5+ years of proven experience in program management, development, and execution of training programs
Exceptional writing skills, and the ability to distill complex business topics and processes into simple and understandable language
Excellent planning, organization, project management, and implementation skills
Demonstrated success in managing international collaborations
Experience in interacting with and influencing all levels of management and stakeholders
Great at storytelling and influencing
Excellent interpersonal skill and possess strong active listening skills
Great ability to work independently
Knowledge of Apple products and software such as Keynote and Pages
Experience in enterprise sales channel or sales enablement would be an advantage

Training Program Manager Resume Examples & Samples

Develop a deep understanding of China’s training business and act as primarily marketing contact, including regular participation in team calls, in-person meetings, and planning sessions
Create and drive innovative and effective marketing programs, including online marketing campaigns, webinars, events, lead generation programs, promotions, etc
Own the strategy, development, and execution of marketing programs that help acquire new customers, retain and grow existing customers, and deliver growth across key customer segments
Create strategic and measureable campaign plans by working with global Training and Certification Marketing and Field Marketing teams
Develop campaign project plans, including goals, messaging, call to action, and distribution channels
Work with the central AWS media, email marketing, marketing automation, global campaigns teams to stay up-to-day on all new tools, understand best practices, leverage the learnings and economies of scale
Earn trust and maintain strong relationships with global Training and Certification Marketing, Curriculum, Certification, Partner, and Regional teams to support their goals, increase engagement with marketing, and drive program support
7+ years’ professional experience in marketing programs, events, marketing communications, field/partner marketing, preferably in high-technology
Ability to create innovative and targeted marketing programs that generate results in this highly specialized business
Accomplished range of skills from high level strategic thinking to creative and detailed execution
The demonstrated ability to work independently and autonomously
Motivated self-starter who thrives on working in complex and challenging environments of a rapidly evolving business
Excellent team player
Must be comfortable in fast-paced, high growth environment where priorities shift fast

Retail Banking Training Program Manager Resume Examples & Samples

Consults with organizational leaders and SMEs to assess learning and development needs aligned with business unit objectives
Work closely with Retail administrators to proactively assess training needs
Act as a proactive and positive training and employee development advocate
Manage the development and facilitation of registration procedures and reporting
Manage the development and delivery of training materials
Coordinate with the Corporate Training team on LMS offered modules for Retail Banking
Active involvement in the planning, implementation and deployment of improvements in practices and procedures
Provide training solutions for technical and other issues that are identified as road blocks to providing positive customer experiences and that create problems for other internal departments
Utilize all available methods for creative and cost effective training programs including materials, guides/procedures, job aids, reference tools, evaluation tools, multi-media visual aids, and webinars
Participate, as needed, to test new features/system enhancements and new products to ensure a thorough understanding of impact to branch procedures and to update and administer procedures and training accordingly
Maintains expert knowledge of regulations related to deposits, payments, anti-money laundering, and privacy
Provide exceptional service to employees by being professional, efficient, always projecting a positive attitude
Partner with other departments within Retail Banking (such as annuity and insurance sales) to support and/or facilitate ongoing training
Establish annual goals and work with the Retail Operations Manager to plan expenses for strategic planning purposes

Senior Training Program Manager Resume Examples & Samples

Establishes overall Comcast Technology Solutions (CTS) Training Program strategy including defining the roadmap and training program development priorities
Partners with teams across Comcast Technology Solutions such as Support, Sales, Partner Engagement, Customer Success, User Education, and other key stakeholders to elicit employee, customer, and partner training requirements. Proactively seeks feedback for content and program improvements
Supports and manages the execution, scheduling, and delivery of the CTS Training Program, both internally and externally
As it pertains to the CTS Training Program offerings, interfaces directly with Legal to develop and maintain contract templates and mutually acceptable customer agreements
Establishes success metrics to evaluate the business impact of the CTS Training Program
Develops training process, templates, outlines, style guides, and infrastructure, including evaluating, selecting and driving the implementation of a Learning Management System

Graduate Training Program Manager Resume Examples & Samples

We seek a candidate with prior experience working in program outreach, publicity, and social media, with particular experience working with underrepresented minority groups
Good interpersonal skills and strong organizational abilities are essential
Experience managing or working with graduate students is highly desirable, as is basic knowledge of community and organizational development, especially in higher education contexts
Experience with simple web development tools and social media platforms preferred. Applicants must be able to write clearly and professionally and to design communications for a generalist audience
Applicants must also be able to work with multiple constituents: faculty, students, and staff

B Technician Training Program Manager Resume Examples & Samples

Develops, manages, and implements training programs to ensure compliance with FDA regulations, GMP guidelines, OSHA requirements, Company policies, Standard Operating Procedures, best practices methods, and employee health and safety guidelines
Plan, schedule resources (conference room, project, TV/VCR), prepare and distributed training aids and certificates for training courses
Develops effective training materials, including facilitator’s guides, user guides, job aids, visual aids, and measurement tools
Recruit and identify qualified candidates for the training program. Work with Human Resources to on-board candidates for the training program
Facilitate training program to prepare IV Technician trainee with knowledge and skills related to pharmacy technician requirements, with emphasis on intravenous compounding such as cleanroom protocols, aseptic technique and regulatory compliance
Assist IV Technician Trainee to register as an IV Technicians with the Pennsylvania Board of Pharmacy (this is conducted after successful completion of the training program)
Provide didactic, on the job training (OJT) and conduct an evaluation of program participants
Equip program participants with the skill set needed to acquire the Pharmacy Technician Certification Board (PTCB) certification
Work collaboratively with CAPS Lehigh Technical Trainer and Director of Pharmacy to ensure participants’ training is scheduled, conducted and assigned to the Learning Management System
Must have a successful record in the creation, design and implementation of training programs and in selecting and managing training resources
Knowledge of an ability to apply learning theories
Knowledge of how to develop effective training materials
Knowledge of how to effectively communicate and market training programs
Knowledge of how to measure training results
Ability to maintain effectiveness while experiencing major changes a fast pace and multi-tasking in environment
Computer proficiency specifically in MS Word, Excel, Powerpoint, Project, Lotus Notes, Database, and a high-quality graphics program
Ability to exercise good judgment, and decision-making abilities
Ability to use appropriate interpersonal styles and techniques to facilitate learning and gain commitment at all levels of the organization
Self motivated with ability to work independently
Ability to represent the Company in a highly professional and credible manner
Ability to work well with individuals at all levels and from various backgrounds
Knowledge of Strategic Planning
Strong leadership—supervise, direct & develop staff
Presentation skills—conduct effective meetings & facilitate to groups of all sizes
Effective time management—handle various responsibilities simultaneously & meet deadlines
Effective organizational skills, work prioritization
Effective written and verbal communication with the ability to communicate with employees and external parties
Effective project management—coordinate group efforts & provide leadership
Work with third parties (educational institutions, State Agencies) to secure training grant money in accordance with State programs
BA/BS degree with 5 years equivalent experience or
10 years equivalent experience
Training program management, creation, design and delivery of training and development programs
Training facilitation skills for all levels of employees
Presentation Skills
Previous pharmacy experience is desired
Two years experience in a GMP regulated industry
Experience with Learning Management System administration a plus

Training Program Manager Resume Examples & Samples

70%- Manage training programs and continuous improvement initiatives
10%- Oversee training progress for new hires
10%- Contribute to developing courseware and effectiveness checks
10%- Assist with regulatory inspections and internal audits as needed

Cyber Security Training Program Manager Resume Examples & Samples

5 years' experience managing training programs, to include curriculum and course design, development, delivery, and maintenance. Will accept 2 years' experience if accompanied by 5 years of experience working within a cyber security training program
Experience with commercial Learning Management Systems
Demonstrated ability to manage others and lead a team in delivering successful outcomes
Demonstrated critical thinking and problem-solving

Training Program Manager Resume Examples & Samples

Create and evaluate training curriculum for each department
Lead and manage a team by training, developing, and coaching team members on a consistent basis
Ensure compliance with policies and procedures. Communicate job expectations to all employees; plan, monitor, appraise, and review performance
Keep and maintain educational records accurately and consistently
Evaluate effectiveness of training curriculum
Evaluate performance of trainers
Demonstrate extensive knowledge of content areas
Demonstrate ability to develop and adapt training curriculum to meet the needs of the company
Perform ad hoc problem solving and issue resolution (escalating cross-departmentally as appropriate)
Effectively use educational tools to enhance learning experience
Troubleshoot problems through to resolution, escalating to manager as needed
Perform other assignments as needed as directed by management
Bachelor’s Degree from an accredited university or 2+ years Amazon experience
2+ year of management/supervisory experience
Direct experience with curriculum development and evaluation
Experience with on-the-job training and basic classroom teaching
Excellent communication and time management skills
Extensive experience with Direct-to-Garment printing
2+ years’ experience with Screen Printing technology
Process improvement and workflow analysis experience
Proficient with Microsoft Excel, Word, and PowerPoint
Excellent interpersonal, organizational, and decision making skills
Ability to work with people in fast paced environment as well as ability to work independently
Demonstrated problem solving and analytical skills
Exemplary attendance and punctuality record
Proven success as a trainer or educator

Global Training Program Manager Resume Examples & Samples

Manage training program; develop, prepare, and on infrequent occasion teach appropriate training and exercise programs; ensure proper inclusion in the Human Resources Information System (HRIS) Competency Management function and other training records; oversee all training for security personnel reporting to the area/branch office (e.g. state licensing, contract specific, annual refresher courses); data entry; filing and records maintenance; ensure training compliance
Ensure that laws and regulations that might affect the contract are reviewed and changes are implemented as necessary
Coordinate, develop, manage employee training and development programs; conduct needs assessments; identify training needs; assist local trainers in the development and/or customization of training courses, content and materials; evaluate effectiveness; and adjust as necessary to improve training and outcomes
Develop and implement method of measuring the effectiveness of training programs (assessment)
Provide regular reports to management regarding training initiatives, scheduling and effectiveness of employee and organizational development initiatives
(Infrequent) Conduct and facilitate training sessions, presenting information clearly and concisely
Must possess one or more of the following
Work history must include demonstration of each of the following

Training Program Manager Resume Examples & Samples

Liaise with the Steering Committee, the Core Team and subsets of the broader GPT organization, along with the FAB to understand priorities, connect learning initiatives to GPT strategic initiatives, and manage project to success
Partner with internal and external learning partners and consultants to ensure connection, contribution to, and successful outcomes of learning initiatives and programs for the GPT organization
Escalate issues to Steering Committee, when needed
Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
Run project meetings, report on status, and ensure that stakeholder/SME reviews are held with the client user community and that appropriate sign-offs are obtained
Review project deliverables to ensure alignment with the learning needs as identified by the GPT organization
Evaluates and recommends new project management tools and applications, as appropriate
Launch and maintenance of GPT Academy ADP Works site including interface with the Technology organization
Keeping the learning curriculum updated
Incorporate feedback mechanism and make changes based on the feedback
Demonstrated experience with project management required; experience leading and driving internal communication initiatives preferred
Excellent interpersonal, oral/written communications skills
Proficiency with MS Word/Excel/PowerPoint/Outlook required
Communicate Effectively
Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities
Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness
Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results
Solve Problems: Assess problems to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
Utilize Technology: Make use of existing technology in the organization to drive collaboration, foster automation and efficiency, and track results

Training Program Manager Resume Examples & Samples

Collaborate effectively with AWS Service teams, subject matter experts (SMEs) and others on the AWS Support team to drive and champion department training programs and initiatives
Contribute to designing and developing exercises, tutorials, job aids, and assessments
Autonomously monitor all assessment, survey, and operational data and perform ongoing needs analysis
Support and drive use of our internal Knowledge Base (i.e., access control, engage SMEs)
Manage our Customer Connection program to drive improvements in our AWS customer experience
Multiple years experience administering and managing new hire training programs, continuing education programs, or similar training and development projects/initiatives
Experience leading/facilitating Train-the-Trainer programs and developing the training delivery skills of others

Training Program Manager Resume Examples & Samples

Staffing and Personnel Management
Development of training schedules, tracking, and resourcing of such schedules
Subcontractor Management and Oversight
Development, execution, management, and reporting of training plans for in-classroom training, exercises, and/or contingency plans
Training and Medical Readiness oversight
Continuous process improvement as related to training planning, management, and execution
Development and on-time submittal of program deliverables
Development of contingency plans to address training manpower shortfalls during peak or surge periods
Prioritization of training resources amongst military service branches (Army, Navy, Air Force), and Components (Reserve, Active, National Guard)

Training Program Manager Resume Examples & Samples

Determines customers' needs and desires by specifying the research needed to obtain data and insights
Recommends the nature and scope of L&D products by understanding user requirements
Assesses the business environment and ensures change readiness of L&D product rollouts
Designs, develops, and implements user experiences and supporting materials for a variety of needs
Leads and manages development for smaller (less- complex) projects utilizing multiple learning modalities (e.g., online, instructor-led, etc.) and understand how to integrate into digital learning platforms
Performs training needs analysis for projects and courses, in close collaboration with subject matter experts and key business stakeholders and SME’s
Collaborates with subject matter experts (SMEs) to develop learning products
Applies design thinking and instructional design standards in the development of user experience collateral (programs, videos, job aids, websites, mobile apps, etc.)
Creates and implements project communications to internal team members, customers, stakeholders, sponsors and management with guidance as needed
Bachelor's Degree required; MA/MS in Instructional Design, Org. Psych., Workforce Development or similar experience preferred
Versed in Design Thinking methods and approaches to build capability in new and novel ways
Ability to collect, analyze and surface insights from all kinds of data sources
Expertise with Microsoft Office Suite (PowerPoint, Word, Excel)

Global Training Program Manager Resume Examples & Samples

Manage the relationships and training proficiencies of our third party organizations, to include scheduling refresher training, compliance, and Thermo Scientific expectations
Work with instructors (in lieu of teaching course directly), to insure manuals and course work are consistent to include course goals, measurements of success, hands-on activities, and that overall delivery of course work is effective. Also assure instruments are available for training and related consumables are available for training
Monitor training programs through direct and indirect surveys insuring relevant training goals are addressed by the course instructor. Provide summary of course performance to management
With input from employee’s management, schedule training opportunities/ refresher training that fit with the technician’s needs to balance customer commitments
With the help of the Global Technical Support, Depot, Marketing, Sales, Quality, and R&D Teams, help manage the content for the Moxie Knowledge Database and other forms of training software
2-3 years of Training experience (designing courses/training program)
Demonstrated technical product support strongly preferred to include; customer facing, phone based, or other documented function
Demonstrated Microsoft computer environment proficiency to include Powerpoint, Excel, Word, and Visio
Familiar with computer applications, such as spreadsheets and word processing
IND-SDG

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