Retail Manager Resume Samples
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Retail Manager Resume Samples
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SL
S Langworth
Suzanne
Langworth
20193 Dillon Ridge
Boston
MA
+1 (555) 441 0996
20193 Dillon Ridge
Boston
MA
Phone
p
+1 (555) 441 0996
Experience
Experience
Dallas, TX
Retail Manager
Dallas, TX
Bartoletti-Hauck
Dallas, TX
Retail Manager
- Trains and develops all managers and associates; writes performance appraisals and conducts performance review meetings
- Mentors Executive Assistant Manager, Assistant Manager and Team Leader
- Providing coaching and mentoring that includes developmental plans, training, resources, and development plans
- Acts as a company liaison with unit/business management and client management as it pertains to site- specific retail plan development
- Promote and support workplace diversity initiatives as well as create a positive work environment
- Develop the strategy and support the Territory Managers in growing and strengthening the store network in the country, including new stores and upgrades
- Assist in special projects and perform other functions as assigned by Deli/Seafood Manager
Houston, TX
Regional Retail Manager
Houston, TX
Erdman Group
Houston, TX
Regional Retail Manager
- Work with the Sales and Education Manager to develop specific sales strategies to ensure sales targets and sell-through objectives achieved at store level
- Work with the Sales and Education Manager to design and deliver marketing strategies and planned promotional activities to store management
- Management and delivery of your region’s performance targets
- Manages ongoing relationships with third-party vendors, and develops and distributes promotional and communications materials
- Build and maintain proactive business relationships with cosmetic sales manager/s and key floor personnel to ensure continual support for the Brand
- Develops quarterly programs within budgeted guidelines
- Manages assigned accounts to sales and cost budgeted objectives
present
San Francisco, CA
Senior Retail Manager
San Francisco, CA
Kassulke Group
present
San Francisco, CA
Senior Retail Manager
present
- Collaborate in providing business development opportunities (site identification, competitor intelligence, developer relationships) within the area
- Train Retail Manager to provide assistance
- Analyze and review goal attainment; develop strategies to improve performance
- Provide clear constructive feedback on a regular basis to Retail Managers and retail staff concerning their job performance
- Partner with market head and business development function on the identification and development of New Stores
- Manage time, establish priorities and delegate effectively to meet goals and objectives
- Ensure Retail Managers have correct tools and training to manage inventory levels properly
Education
Education
Bachelor’s Degree in Business With Marketing
Bachelor’s Degree in Business With Marketing
University of Pittsburgh
Bachelor’s Degree in Business With Marketing
Skills
Skills
- Excellent Customer service oriented, able to go above and beyond for the guest and client, professional and good communication skills
- Ability to produce work with an exceptional level of detail within fixed timelines and an ability to logically prioritise workload
- Experience and knowledge in managing in a profit and loss budget with proven ability to control food cost within the department
- A strong communicator with the ability to interface professionally with internal and external parties at all levels
- Ability to work in a collaborative team environment while fostering strong employee, client and customer relationships
- Ability to build solid relationships with teammates, business partners and specialists by fostering teamwork, partnership and collaboration
- Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
- Previous management proficiency in high volume retail with P&L accountability
- Maximizing profitability and meeting sales targets
- Solid working knowledge of HACCP principles
15 Retail Manager resume templates
Read our complete resume writing guides
1
Retail Manager Resume Examples & Samples
- Train store associates on Chanel fragrances
- Knowledge of department store business and possibly specialty door business
- Must be self motivated and able to work with minimal in person supervision
- Flexible with work schedule with a minimum of 1 Saturday/month
2
Retail Manager, Philadelphia Resume Examples & Samples
- Monitor stock levels and address issues, ensure proper order flow
- Ensure that all stores are merchandised according to Chanel guidelines
- Schedule freelance support at key times within the budgetary restrictions of Chanel to ensure maximum ROI
- Strategically plan seasonal promotional activity
- Share market information and trends with Chanel KAM's, Regional Manager, other Retail Managers, plus NYO management, as required
- Monitor expenditure versus budgets
- Has built, budgeted and achieved retail sales goals
- Has broad exposure to competitive landscape
3
Retail Manager, New Jersey Resume Examples & Samples
- Achieve retail sales plan by door
- Achieve net sales plan by door and account
- Increase rankings of core brands in each door
- Coach store associates on key points of difference to help sales
- Train independent contractors as required and ensure that knowledge levels are maintained as assortment changes
- Monitor appropriate levels of testers to ensure availability to service customer at POS and to minimize company expenditure
- Negotiate store support for events
- Monitor and evaluate effectiveness of activity and devise strategies for developing business for discussion with Regional Manager
- Review shipment information for dispersal to stores
- Experience of working in a sales and training role or ability to demonstrate a history of training/developing people and teams
- Have successfully recruited, supervised, scheduled freelancers
- Has executed sell-through programs
- Knowledge of the fragrance business a plus
- Must be able to drive for long periods of time
4
Retail Manager Resume Examples & Samples
- Receiving shipment
- 5 years’ experience as a STORE MANAGER in a retail/apparel setting
- 5 years of hiring, recruitment, and training of retail team
- 3 year’s visual merchandising experience required
- Strong sales knowledge and training required
5
Retail Manager Resume Examples & Samples
- 5+ years’ experience as a STORE MANAGER in a retail/apparel setting
- 5+ years of hiring, recruitment, and training of retail team
- 3+ year’s visual merchandising experience required
6
Retail Manager Resume Examples & Samples
- Outlook: Basic
- Word: Basic
- Powerpoint: Advanced
- RBO/SAP: Advanced
- Adirace: Basic
- Arabic: Fluent
7
Kids-state Retail Manager Resume Examples & Samples
- Development & Leadership
- Performance Management
- Sales & KPI Targets
- Wages & Productivity
- Staff Turnover/Retention Succession Planning
- Deadlines & Directives
- Visual Merchandising & Store Presentation
- Achievement of Brand Vision
8
Retail Manager Resume Examples & Samples
- Achieve/exceed the seasonal/annual sales goals through direct and indirect in-store activity
- Plan and oversee execution of in-store events and launches
- Conduct selling side-by-side with in-store teams and directly to consumers
- Train in-store associates and freelancers on philosophy and CK1 Color products and selling techniques
- Evaluate in-store visuals and merchandising execution and educate in-store teams on philosophy and CK1 Color merchandising standards
- Manage training and education events for in-store teams. In collaboration with REE’s
- Schedule Specialists for events and manage Specialists budget
- Assess in-store stock levels, particularly for “Hero” SKU and communicate issues to the AE and BSM’s
- Ensure appropriate inventory is on hand to drive incremental sales during events
- Monitor and communicate competitive activity with-in stores
- Develops positive relationships with key stake holders
- Must be willing to work weekends
- 2+ years of experience in field sales is preferred
- Excellent direct-selling skills
- Outstanding oral communication, presentation and coaching skills
- High drive for results and superb planning skills
- Excellent ability to organize work, multi task and take initiative to drive execution
9
Retail Manager Professional Products Division Resume Examples & Samples
- Work with the General Manager of Market Development to develop, execute, refine and measure the overall divisions retail strategy, championing standards and best practice across all brands
- Full end to end responsibility for all retail based projects and initiatives, with the aim of modernising the professional beauty industry. To include: defining future opportunities, locating premises, executing fit-outs, implementing the roll-out of the salon emotion projectWork closely with National Account Manager, Category Management, Market Insights and Trade Marketing teams to develop 360 degree retail strategy in key accounts, to maximise sell-in, sell-out and profitability
- Work with global development teams, external agencies to deliver best in class retail assets
- Regular review of agreed retail KPI’s, suggesting improvements and seizing opportunities
- Manage the divisions retail budget, constantly monitoring financial targets to ensure plans are met
- Act as key consultant and retail expert in the division, to up-skill teams, pro-actively share knowledge and expertise, be the source of information and inspiration on latest trends in the retail arena
- Proven retail experience where you have built strong strategic skills and have a proven ability to transform business objectives into a retail strategy that drives sales growth with clear ROI
- Extensive experience of selecting and working with agencies, consistently getting the best from them
- The ability to influence and gain buy-in effectively at all levels
- Ability to work independently ensuring that regular updates are provided to key stakeholders
- Ability to challenge the status quo, to modernise and drive change
10
Retail Manager, & Macau Resume Examples & Samples
- Strategy and Planning:Develop retail strategy with Area Managers and monitor their implementation; Identify opportunities to maximize distribution and retail growth; Monitor the implementation of education, service and merchandising strategies
- Growth and Profitability:Propose and drive the achievement of brand sales target, by transforming the country; sales targets to POS and counters at individual level
- Sales Forecasting, Reconciliation and Reporting:Report and manage budget, targets and analyses; Follow up sales, sell out and product performance; Perform TR1 business analysis and assessment per shop/platform and identify growth levers; Consolidate sales reports with trends, opportunities and BA activities
- Client Relationship and Account Management:Define customer service policy for stores; Establish a strong relationship of trust with clients at POS level; Manage day-to-day relations with key clients to secure sell-in and sell-out targets; Negotiate for additional promotion/free standing unit space
- Counter Management:Recruit, develop and manage store staff and retail executive according to local brand requirements; Motivate the team to achieve sales and service objectives; Set up and coordinate the promotional activities in POS, following agreed action plan; Attend and engage in regional seminars
- Beauty Advisor (BA) Coaching:Recruit, interview and manage the contracts of beauty advisors, make-up artists and promoters; Motivate, coach, develop and evaluate beauty advisors on their service, sales performances, grooming and attitude; Challenge existing incentives and leverage BA incentives to achieve higher sales; Review and monitor the implementation of beauty advisors’ training plan at POS
- New Store Opening and Events:Monitor store opening/refit and ensure product launch plans are properly executed
- Brand Development and Brand Image:Guarantee consistent and good brand image throughout distribution; Check merchandising updates and monitor retail excellence
- Market Intelligence and Knowledge Management:Monitoring and report competitors' performance and promotional activities; Provide marketing intelligence to the team for reference
11
Retail Manager, Socal Resume Examples & Samples
- Increase rankings of core fragrance brands in each door
- Train store associates on Chanel products
- Negotiate additional space at store level at key times or notify KAM of specific request (during peak or promotional times)
- Ensure stores have appropriate collateral and that it is displayed in prominent locations
- Review business with store management during each store visit
- Relay stock issues/needs to store management and KAM's
- Create seasonal activity plans, by door, in conjunction with Regional Manager and corporate calendar
12
Retail Manager Resume Examples & Samples
- Supervises daily activities of store personnel
- Assists with various aspects of customer sales
- Monitors and evaluates sales levels
13
Retail Manager Michigan Resume Examples & Samples
- Communicate retail sales performance to the stores and sell-thru management
- Direct BAs/In-store freelance teams and model desired sales behavior
- Functional ability in in Word and PowerPoint
14
Retail Manager Tennesee Resume Examples & Samples
- Communicate to store and department managers philosophy strategies and plans to door level
- Plan and oversee execution of in-store events, launches and promotions
- Execute freelance and in-store spend to doors within the assigned territory
- Establish a door level routing plan to ensure maximum coverage of assigned doors
15
Retail Manager Long Island Resume Examples & Samples
- Achieve/exceed the seasonal/annual sales goal through direct and indirect in-store activity
- Analyze retail sales performance weekly and react to trends
- Train/Educate in-store Beauty Advisors on philosophy products and selling techniques
- Implement philosophy standards and directions (product launches, merchandising, etc.)
- Conduct Seasonal meetings with Store Management together with Regional Sales Directors to review store strategies and needs
- Must be fluent in Excel at an intermediate level, advanced level preferred
16
Area Retail Manager Resume Examples & Samples
- To ensure proper execution of established policies, procedure, initiatives and directives regarding store operation, visual merchandizing, staff training and in-store marketing store activation
- To ensure all stores commercial success
- Responsible for a business of approx 25 crs per annuum
- To support front Retail forces via Store operation excellence programs to ensure increasing stores’ productivity and profitability
- To ensure all stores comply Global VM standard and guideline
- To drive the cluster managers to visit Franchise stores and to ensure productivity, Retail KPIs, VM, Re-order enforcement, etc
- To drive Franchisee Performance by setting objectives, strategies, tactics, allocate resources and ensure translation into action plans respecting the framework set by the customer portfolio strategies
- PowerPoint: advanced
17
Digital Channel Retail Manager for Credit Cards Resume Examples & Samples
- Manage the entire product line life cycle from strategic planning to tactical activities. Acts as primary liaison for the product by collaborating across multiple functional groups including credit product, design, development, implementations, marketing and sales
- Conduct market research and collaborate with partners from other LOB's to define product roadmap and features
- Define and own delivery of digital Key Performance Indicators (KPIs) and be accountable for delivering results against these metrics for the platform
- Actively engage with stakeholders, partners, program and project managers to ensure proactive product representation on developing and in-flight initiatives
- Ensure all end to end business procedures, process flows are developed, approved, stored and maintained on an yearly basis
- Work collectively with internal team and key stakeholders to proactively identify and resolve competing priorities
- Provide people leadership by actively engaging in direct reports development within current supporting role as well as assist in identifying stretch goals and strong development plans
- Demonstrate effective change management leadership and take an active role in facilitating and supporting change with a positive attitude and approach
- To be the subject matter expert and be known for providing creative thought leadership while also listening and engaging others to provide input in the shaping of that vision
- Ensure risk issues are identified, mitigated and reported per enterprise policy / guidelines and ensure appropriate escalation processes are followed. Ensures that business operations are in compliance with applicable internal and external requirements
- Development business cases for new opportunities and participate in planning and scoping of online projects and work directed or requested by the lines of business
- Experience in the Credit Cards business and/or experience in driving business results in the Digital Channel
- Demonstrated business acumen – understanding business from the ground up and the key levers that will deliver superior results
- Demonstrated ability to understand, define and deliver a superior digital customer experience
- Demonstrated ability and effectiveness at identifying and seizing business opportunities
- Effective communicator who engages colleagues, business partners, external stakeholders, and employees
- Skillful communication (written and verbal), negotiation and partnership skills to balance
18
VM Retail Manager Resume Examples & Samples
- Manage the VM Strategy according the Company standards
- Improve KPI’s and VM business measurement
- Develop, Execute and manage visual merchandising guidelines for retail
- Manage VM training format
- Control VM execution in the Country
- Implement VM best practices/campaign roll out
- Manage the relationship with VM agencies
- Develop the VM team in the Country
- Follow up with involved parties in the VM process
- Develop the VM team
- The Score evaluation of direct reports
- Self-development with training programs in agreement with Manager
- Workload and target assignment and management
- Apprenticeship in sport/fashion retailer or equivalent industry
- Degree in business administration/marketing or related area
- Functional: preferably 5+ experience in trade and/or project co-ordination, thereof min 2 years in in-store VM on space
- Industry: ideally in apparel/fashion/shoes or agencies
- Cultural: Ability to work in international environment
- Language Skills: Spanish (fluent) and English (advanced)
- IT Skills: excell (advanced)
- High level of analytical skills
- Pro-active and team work
19
Retail Manager Resume Examples & Samples
- Trained in delivering the highest of 'Food Safety Quality & Hygiene' standards
- Managing and motivating a team to increase sales and ensure efficiency
- Ensuring standards for quality, customer service and health and safety are met
- Responding to customer complaints and comments
- Organising special promotions, displays and events
- Dealing with suppliers
- Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues
- Involved in staffing decisions/issues
20
Retail Manager Resume Examples & Samples
- Proven retail management experience including stock buying, product development, supplier management and negotiation
- Highly numerate with experience of cash handling, banking and security
- Experience of EPOS retail systems, including the setup and maintenance of stock records within a database
- Experience of working in retail within the visitor attraction sector is desirable
21
Regional Retail Manager Resume Examples & Samples
- Manages ongoing relationships with third-party vendors, and develops and distributes promotional and communications materials
- Performs sales activities for an assigned geographic area or product/service line through indirect sales channels to achieve or exceed assigned revenue objectives
- Coordinates between departments to achieve sales and cost budgeted objectives
22
National Retail Manager Resume Examples & Samples
- Identify and evaluate commercial opportunity in the market and cooperate with the Head of Market in landlord negotiations
- Prepares documentation related to store planning activities
- Working experience in working with merchandising/planning team on product offering strategy as well as products movement across the POS
- Proficient experience in building retail team capability including talent management, training deployment, talent acquisition and integration
- Degree in Retail/hospitality management or business management
- HND/HNC in Retail Management
23
Retail Manager Resume Examples & Samples
- Proficiency in Arabic & English
- 3 + years’ experience in the Luxury retail industry
- Knowledge of the local retail business-GCC
24
Urban Decay Retail Manager Resume Examples & Samples
- Results driven with an ability to achieve set objectives
- Strong organisational skills and ability to prioritise effectively
- Excellent coaching and mentoring skills
- Well-developed interpersonal skills and professional demeanor
25
Retail Manager Resume Examples & Samples
- Responsible for opening and closing store and related procedures
- Continually recruits for outstanding associates; identifies internal potential and assists associates in career path development
- Ensures compliance with New Hire process (includes NH paperwork) for all managers and associates
- Partners with District Manager and Human Resources for coaching and counseling and associate relations matters
- Trains and develops all managers and associates; writes performance appraisals and conducts performance review meetings
- Mentors Executive Assistant Manager, Assistant Manager and Team Leader
- Reviews all corporate communications and reacts accordingly
- Performs manager on duty (MOD) responsibilities as required
- Responsible and accountable for P&L and controllable expenses
- Writes and approves weekly staff schedule and processes payroll within corporate guidelines
- Complies with corporate Loss Prevention and Human Resources policies and procedures
- Maintains clean and safe environment for associates and customers to include sales floor and back room, manager's office and restrooms
- Adheres to all standard operating procedures as dictated by corporate office
- Effectively communicates with supervisors or corporate office regarding store issues
- Minimum 5 years of retail store management experience
- High School Graduate or equivalent; College degree preferred
- Lift, push, pull 25 lbs
- Frequent kneeling, bending and stooping
- Climb ladders
26
Senior Retail Manager Resume Examples & Samples
- Build a strong Retail Team. Ensure high level of quality and consistency in retail training at all levels
- Coach and develop District and Area Managers to ensure the growth of talent and facilitate succession planning
- Coordinate with Retail team, Regional D&T, and SEA HR in organizing training to all retail personnel within SEA subsidiaries
- Drive HR activities to enhance and sustain retail performance – staff planning, recruiting, rewards and incentives, training
- Facilitate best practice sharing across the markets
- Understand the consumers and market research informations
- Ensure best practice is followed in the markets in retail marketing, visual merchandising and in-store communication
- Help forecast, allocate and manage the Retail Marketing Working Budget
- Develop a retail marketing calendar aligned with brand communications, sports marketing, product launches and local key event schedule (e.g. back to school, Sport national day)
- Ensure that within that calendar key concepts are supported with comprehensive, commercial (KPI supported) marketing plans including consumer offers, in-store marketing packs, staff training packages, visual merchandising guidelines
- Work with the territories to localize and implement local retail marketing opportunities when relevant
- Store Development
- Develop retail store expansion plan, aligned with the overall commercial strategy
- Lead adidas store development activities – Defining location selection criteria, help identifying new location opportunities, help developing and submitting business plan proposals for these locations, help negotiating rent conditions with developers, and implementing store openings
- Report on progress of adidas SEA store development activities to Asia Region
27
Senior Retail Manager Resume Examples & Samples
- Maintain and set an example of excellent internal and external customer service; support M·A·C standards
- Resolve customer issues, in an efficient and quick manner
- Utilize and maintain customer database for phone calls, product launches events and appointments in conjunction with the company’s customer program
- 2) Sales
- Create and maintain an atmosphere that is focused on achieving sales and profit goals
- Determine and communicate individual sales goals and hold staff accountable in accordance with the company’s business practices
- Analyze and review goal attainment; develop strategies to improve performance
- 3) Business Management
- Open and develop new markets & M·A·C doors
- Assess counter space requirements vs. ever-changing business needs
- Develop and work within a budget for all regional meetings and staffing
- Establish contacts with finance, renew store openings
- Ensure expenses are within approved budget guidelines (e.g. courier costs, telephone, fax, etc.)
- 4) Inventory
- Ensure all locations are effectively maintained (meet expectations and support management in upholding these standards)
- 5) Marketing & Events
- Plan and schedule all events
- Train Retail Manager to provide assistance
- 6) Training & Development
- Recruit and hire the quality of management and retail staff required to meet M·A·C standards of excellence
- Provide on-going training to empower Retail Managers to run their businesses successfully
- Develop and maintain relationships with AT&D to ensure training needs are recognized and fulfilled
- Provide clear constructive feedback on a regular basis to Retail Managers and retail staff concerning their job performance
- Initiate strong internal relations to encourage healthy business development
- 7) Retailer Relationships
- Minimum GCE 'N' level or equivalent
- Minimum 5 years of retail experience, cosmetic preferred, 1-2 years of management experience is required
- Previous experience in cosmetic field preferred. Specialty store management background a plus
- Ability to communicate in basic English, with a second language
- Possess pleasant disposition and customer centric attitude
- Goal oriented to achieve assigned sales target
- Ability to work on retail hours/ shifts
- Leadership, training, public speaking experience needed
- Comfortable managing and supervising people. Training and coaching new and existing employees.Ability to counsel employee conflicts and to function in a fast-paced environment
- Professional attitude and ability to be flexible and deal with change. Excellent communication, leadership and organizational skills
- Embrace the company’s corporate philosophy
- This position requires excellent communication skills to be performed on a daily basis. It requires moderate physical effort
- Retail Partnered Stores, Freestanding M·A·C Stores, travel to and from locations, office (home or specified location)
28
Senior Retail Manager Resume Examples & Samples
- Proven record on formulating business strategy and execution to deliver the results
- Solid performance in understanding customer trends, drive business through customer portfolio management
- Solid experience in building value based customer relationship
- Experience in working in a cross function or multi stakeholder working environment
29
Retail Manager Resume Examples & Samples
- Develops and implements retail services plan to improve service, quality and profitability of service areas
- Utilize customer feedback to respond to customer needs and to improve retail services
- Position prefers a Bachelor's Degree or an Associate's Degree in food service management or related degree plus a minimum 2-3 years food retail management experience
- Strong computer skills required
- Ability to work with mathematical concepts such as probability and statistics
- Position requires the ability to work with confidential employee, client and Aramark information
30
Retail Manager Resume Examples & Samples
- Directly supervisetwo or more employees with responsibility for hiring, coaching, performance management and reviews
- Conduct period inventory
- Coordinate activities with other internal departments and participates in management team meetings
- Support all customer service and employee engagement initiatives
31
Retail Manager Resume Examples & Samples
- Work with HR department to hire staff, ensure proper staffing for events, staying within payroll budget
- Training on point-of-sale registers and inventory guns
- Candidate must be familiar with Microsoft Office and DOS based systems
- All applicants must be able to work a flexible, event based schedule that includes some evenings and weekends
- Candidate must be willing to be hands on with staff and be willing to work event-based hours that include evenings and weekends
32
Retail Manager Resume Examples & Samples
- Communicates all company information to Softlines associates regarding special promotions and company programs
- Works with the General Sales Manager to analyze sales reports and data to understand Softlines merchandise needs and opportunities and communicates these needs through the company-directed programs
- 2-3 years supervision of people
- Preferred: Avid golfer, 2-year degree, Softlines experience
33
Retail Manager Resume Examples & Samples
- Candidates with high volume, fast paced, casual dining restaurants or like experience in a hospitality or institutional setting preferred
- Working knowledge of local and state sanitation inspection programs
- Ability to define problems, collect data, history, establish facts, and draw valid conclusions
- Ability to manage in a diverse environment with a focus on client and customer service
34
Regional Retail Manager Resume Examples & Samples
- To lead and coordinate all activities required to achieve the stores’ objectives and to drive the business in the Region, including budget and P&L management, buying and retail operations, trade marketing activities, human resources management and Image standard maintenance, working closely with different departments
- To achieve and exceed yearly sell-out budgets for DOS and sell-in for Franchisees
- To implement the Company KPIs, while identifying and elaborating new action plans and strategies together with the management
- To monitor sales trends, customer activities, seasonal and yearly projections vs budget
- To act proactively towards the resolution of store issues in order to maximize sales results
- To brief the Sales account team and the Store managers about new product launches, advertising campaigns and Company policies and procedures
- To manage and control stock levels
- Bachelor’s Degree, preferably in Economics
- 5-8 years of experience in the role, gained in international companies, preferably in retail fashion, watches and jewellery or luxury business
- Analytical mind set, flexible and adaptable
- Team work oriented, with the ability to work independently
- Excellent computer skills, proficient in MS Office
- Fluent in Italian and English; knowledge of any other language is greatly appreciated
35
Hardlines Retail Manager Resume Examples & Samples
- Implement merchandise standards & signage in the Hardlines Departments to meet company standards and to maximize profit
- Assist in training Hardlines associates in company procedures and programs, including new hire and ongoing merchandising and product/technical training
- Drive and sustain sales intensity, operations integrity and profitability within store by setting high expectations and holding staff accountable, and monitoring and measuring progress to achieve positive results
- Develop payroll plans and monitor payroll daily to ensure the plan is met
- Uphold Golf Galaxy standards for merchandise presentation
- Partner with General Sales Manager to issue appropriate counseling and disciplinary action to associates who fail to meet our performance standards
36
Softlines Retail Manager Resume Examples & Samples
- Implement merchandise standards & signage in the Softlines Departments to meet company standards and to maximize profit
- Work with the General Sales Manager to analyze sales reports and data to understand Softlines merchandise needs and opportunities; communicate these needs through the company-directed programs
- Responsible for registers, cash office, and front-end operations
- Ensure processing and pricing of the trade-in/used club business
37
Retail Manager Resume Examples & Samples
- Previous luxury retail area management experience essential, minimum 5 years
- Skilled in prioritizing, developing and monitoring action plans to achieve business goals
- Computer literate and numerate
- A strong communicator with the ability to interface professionally with internal and external parties at all levels
38
Senior Retail Manager Resume Examples & Samples
- Support, develop, and lead Citizens Bank Park’s Hospitality Retail Sites to ensure effective performance and maximum productivity as it relates to product, inventory management, and key performance indicators. Provide necessary infrastructure, systems, and guidelines for optimum sales results
- Responsible and accountable for meeting or exceeding all financial goals & metrics
- Develop and maintain key client, vendor, store staff and co-worker relationships and be sure they are positive and productive
- Visualize, develop plan, and execute merchandising strategies with creativity and discipline both individually and in a team environment
- Travel to stores, domestic and international trade-shows, and vendor showrooms as needed
- Buyer will have direct buying responsibility in key departments and/or locations including new location assortments and transitions. Support and lead system product integrity
- Source and negotiate best possible pricing and terms for both import and domestic programs while building key/strategic vendor partnerships
- Support and assist with special projects, E-Commerce, and company initiatives as needed
- Support Visual Managers in planning store merchandising planograms for all stores, remodels and new store openings
- Associates or Bachelor's degree with educational discipline in Business Administration, Retail Management, or Retail Merchandising preferred
- Minimum 10 years of experience in retail management and purchasing role
- Minimum 3 years previous experience in directing the work of multiple-unit managers
- Minimum 3 years of previous experience in financial controls and analysis
- Corporate or multi-store buying experience
- Proficiency with computer applications related to the retail industry
- Experience collaborating with and influencing cross function teams (design, merchandising, marketing, operations)
- Demonstrated ability to speak, read and write in English
- Demonstrated ability to motivate and engage a team of diverse employee
- Excellent time management skills and demonstrated ability to handle multiple tasks and projects concurrently
- Ability to work nights, weekends and holidays
39
Retail Manager Resume Examples & Samples
- Delivering a strong and competitive new release and promotional retail offer for our customers implementing regular changes on time every time, measuring competitiveness, creating unique promotions and capitalising on key drafting and seasonal opportunities
- Managing the product offer in multiple retailers and planning workload in the most effective manner
- Work collaboratively alongside both the Sales Team and also the Partner Team to ensure that all opportunities are maximised
- Maintain strong relationships with the VMI Team to ensure that the VMI Analysts are full aware of forthcoming activity within Critical Path and with no inaccuracies in the data submitted
- Work with Marketing Team to manage and deliver effective POS, ensuring all activity is accurately scheduled and tracked
- Management of merchandising activity
- Full detailed knowledge of the content Partners products (New Release, catalogue and promotional)
- Work with Operations to ensure that retail availability is maximised and returns minimised
- Effectively manage stock holding to defined targets
- Ensure the highest level of service for our customers and content partners
- Run ongoing GAP Analysis of sales performance in retailers and to make informed commercial decisions based upon the results. Produce reports and trackers to achieve effective planning and delivery
- Awareness of the UK Home Entertainment market conditions and understanding how to drive ongoing growth within that competitive landscape
- An expert in Film, TV & DVD, a product specialist
- An expert in UK Entertainment retail
- Entertainment buying experience with a major distributor / retailer
- Ability to demonstrate success in the retail DVD market including consumer sales strategy
- An ability to manage budgets
- High level of general mathematics and written English
- Strong communication and influencing skills – ability to listen and tailor plans to customers needs
- Ability to work to deadlines in a dynamic and complex market
- Proven ability to work collaboratively across functions and influence colleagues
- An understanding of supply chain processes and stock control and management
- Ability to produce work with an exceptional level of detail within fixed timelines and an ability to logically prioritise workload
- Proven ability to take a pro-active, analytical, forward-thinking, long-term strategy to work and to be able to come up with process improvements for the benefit of the business
- Microsoft Excel (High Standard)
- PowerPoint (High Standard)
- Experience with Category Management systems
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National Retail Manager Resume Examples & Samples
- Strong Financial Management competence especially KPI's and other performance metrics
- Strong leadership capability and the ability to lead and evolve the retail culture for the brand in line with the brand vision
- Work cross functionally to drive strategy and planning activities
- National Retail Operations experience in a premium apparel retailer overseeing 30+ store or State Manager role with experience across 30+ store portfolio
- Open personality and ability to communicate to all levels from Store to Head Office
- Proven ability to lead and coach decentralised teams
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Retail Manager Resume Examples & Samples
- Duty Management of Sales Floor Operations for minimum of 3 performances per week
- Using available tools, and developing new tools, to best manage the needs of the business. Identify areas of opportunity or risk, analyse sales and manage staff. Prioritise accordingly
- Identify opportunities for increased sales & profit. Manage implementation of initiatives, ensuring commitment from others. Analyse and communicate results
- Using available tools, and developing new tools, to train & develop all staff under accountability. Giving all staff an equal opportunity to succeed
- Identify, develop & implement motivational tools and processes to maximise commitment, drive and desired results from sales staff
- Provide relevant formal & informal feedback on staff performance based on observation of Management Team. Celebrating successes at all opportunity and liaising with theatre management on utilising corrective action where needed. Keep relevant documentation of performance feedback and communicate effectively
- Effectively Delegating responsibility to Management Staff and relevant Cast Members, ensuring tasks are completed to the required standard. Managing development in others
- Communicating required information to key stakeholders in a timely and efficient manner, including handover emails, sales reports, inventory/finance information and performance feedback. Escalate issues where necessary. Demonstrate effective prioritisation
- Demonstrating effective Time Management and providing guidance to others in this area
- Manage Inventory through regular stocktakes, stock movement tracking and providing an appropriate working environment
- Scheduling staffing hours to manage staffing budgets, maximise efficiency, meet contractual obligations and track/manage absence
- Schedule weekly staffing rota, liaising with Theatre Management. Manage & track availability sheets, holiday requests and staff absence. Keep records of all absence and manage Return to Work process. Ensure compliance with contractual obligations, policies & procedures and employment law
- Process applicable weekly payroll by the required time, ensuring accuracy and transparency in records. Liaise with appropriate finance personnel on P45. P46, Pension, New Starters, Leavers and any other pay related issues. Keep accurate records, adhering to Data Protection policies
- Liaise with internal & external partners to drive sales & profitability, fostering relationships to help with daily operations
- Recruitment of new staff. Ensuring that successful candidates have the necessary skills, experience, attitude and work ethic required for Disney
- Lead by example in all actions. Represent the Disney values at all times. Conduct business ethically, professionally & responsibly
- Delegate responsibilities when away from the business. Take on responsibilities when others are away from the business
- Complete delegated tasks from Senior Management and Corporate Office, prioritising appropriately and communicating effectively
- Deputising for Senior Retail Manager when absent, taking on appropriate responsibilities of that role and ensuring consistency in Management
- Leadership – Motivation, Coaching, Development, Delegation, Time Management & Prioritisation
- Collaboration – Building Relationships, Managing Conflicts, Influencing
- Communication – Verbal, Written, Presentations, Meetings, Feedback, Record Keeping
- Business Management – Strategy, Decision Making, Problem Solving, Sales & Financial Analysis, Opportunity and Risk
- Inventory, Stock & Cash Management
- HR, Personnel & Data Protection Management
- Excel, Word, Outlook & PowerPoint
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Senior Retail Manager Resume Examples & Samples
- Close working relationship with our marketing colleagues to create a centre wide retail/marketing plan which also focuses more specifically on the strengths and opportunities for each phase
- Close working relationship with the Deputy Centre Manager to ensure that the Retail team are fully aligned with the strategic objectives of the Marketing and Facilities team
- Working with the Food & Beverage Executive deliver an annual Food and Beverage strategy with visible metrics to further enhance and maximise the revenue potential from our Food & Beverage brands
- Work with our colleagues in leasing to develop the brand mix in each phase, targeting the bottom five density brands whilst identifying new brands to the market who would enhance and fulfil the aspirations of our customers
- In association with our shop fit design company ensure all full and midterm refits are completed to the highest standard, focusing on layouts and finishes which showcase the product, whilst creating a perfect customer journey
- Ensure that our CRM contacts are updated and maintained monthly and that CRM is used as an effective communication tool by all team members at the centre
- Recruit, manage, motivate and develop direct reports to ensure that they exceed their potential and that their performance contributes to the achievement of our business objectives
- Liaise with relevant retail bodies, such as Trading Standards and the local community, to ensure the company is conducting itself in a legal and responsible manner and McArthurGlen is positively promoted at all times
- Manage all staff resources and budgets, to ensure the smooth running of the operation and that staff remain productive and efficient
- Responsible for enhancing and delivering the Cheshire Oaks Retail Academy, championing the highest retail standards and customer service, in order to help our tenants meet their full potential and achieve improvements in sales
- Provide the Centre Manager with all the relevant retail data and performance information to ensure that information remains up to date and accurate, relevant parties are well informed, and business KPIs are met
- Complete all monthly and quarterly financial reporting, including Investor and MG monthly Accounts
- Maintain and develop high standards across the centre, including championing Project Fresh Eyes, promoting good customer service, and adhering to legal and company regulations in order to attain Centre of excellence
- Passionate about Retail
- Proven retail management experience, ideally at Area Manager level – multi-site; multi-brand
- Fashion experience preferred
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Retail Manager Resume Examples & Samples
- Monitor and review the centre's performance against the Annual Business Plan to ensure that KPIs are met/exceeded and the centre continues to maximise its turnover and rental potential
- Regularly reviewing the turnover and rental budget, forecast and actuals, identifying future risks, whilst maximising on potential opportunities to drive turnover and rental income
- Close working relationship with the Centre Manager to ensure that the Retail team are fully aligned with the strategic objectives of the Marketing and Facilities team
- Clear focus on developing stock packages, VM and retail standards, with the ultimate aim of developing brand specific KPI’s including conversion, average transaction value and units per transaction
- Working with the Visual Merchandiser, create a visual experience which entices and excites, focusing on visual pause points whilst delivering centre wide marketing campaigns in a style which reflects the brand mix on the individual phases
- Create an unrivalled customer experience through exceptional retail standards which will be audited and benchmarked through Project Fresh Eyes. The mystery shopping and retail training program should be designed to deliver a ‘World Class Shopping Experience’ for our customers
- Geographic mobility preferred
44
Senior Retail Manager, MAC Resume Examples & Samples
- Maintain and Assist in the Development of Our Retail Locations
- Assess counter space requirements vs. ever changing business needs
- Ensure Retail Managers have correct tools and training to manage inventory levels properly
- Recommend and maintain the inventory of display and merchandising materials
- Ensure all locations are effectively maintained, (e.g. maintenance expectations are met and support management in upholding these standards)
- Develop and maintain customer needs and relations
- Initiate strong internal relations as to encourage healthy business development, proactively providing constructive feedback and specific action steps to help others reach their highest level of contribution
- Identify and negotiate the best space and location for M·A·C within the retail partners environment
- Open, develop and sponsor development opportunities in new markets & M·A·C doors
- Participate in a proactive communication with the various business unites to ensure service needs are identified and understood companywide ensuring alignment with business strategies and activities
- Establish and maintain positive relationships with Retail Partners and landlords
- Model the standard for staff in regards to both internal and external customer service expectations as outlined by M·A·C
- Identify, facilitate, maintain and monitor customer service objectives and standards
- Work with AT&D to ensure staff is trained in service and artistic skills as established by the company
- Ensure staff delivers consistent, excellent service in accordance with our standards
- Effectively Manage Area Expenses & Financial Objectives for their Primary Locations and Locations Under their Supervision
- Develop and work within a budget for all-regional meetings and staffing
- Ensure documentation is completed and submitted to finance on a timely basis (expense reports, credit card statements etc.)
- Liaise with finance, re:new store openings
- Monitor that store expenses are within guidelines (e.g. courier costs, telephone, fax, etc.)
- Develop and Manage the Human Resources Within a Region
- Recruit, hire and develop the quality of management and retail staff required to meet M·A·C standards of excellence and business viability
- Demonstrates an active commitment to providing ongoing training to challenge, inspire, recognizes and empower retail managers to run their business
- Develop and maintain relationships with Artist Training to ensure training needs are recognized and achieved
- Provide clear constructive feedback on a regular basis to Retail Manager and retail staff on their job performance
- Promotions / Special Events / Marketing
- Plan, identify needs, schedule of all events
- Train Manager to provide assistance
- Attend events
- Sales Team / Performance
- Client Communication
- Recognizes and acts resolve client issues, request in an efficient and quick manner
- Manager / Staff Relationship
- Maintain a cohesive, cooperative work environment through team building, clear direction, flexibility and motivation
- Adhering to and providing the example for M·A·C policies regarding customer service expectations, dress code and M·A·C professional standards
- Excellent communication, leadership, organization and time management skills
- Specialty store management background an asset
- Previous experience in cosmetic field preferred
- Five years retail experience, cosmetic preferred, one-two years management experience required
- Public speaking experience required
- Experience in managing and supervising people
- Ability to council employee conflicts and to function in a fast paced environment
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Associate Retail Manager Resume Examples & Samples
- Inventory management
- Monitoring, development and application of administrative and business procedures
- Support for shops
- Clienteling projects
- Ability initiative, strength of proposal, new ideas
- Organization and thoroughness
- Priority management and good resistance to stress
- Diplomacy, ability to convince
- Dynamism, responsiveness, availability
- Fluency in imperative computer skills (word, excel, powerpoint ...). JDA knowledge would be an extra
- Good general knowledge
- Sense of pedagogy
- Very good interpersonal skills, great listening skills
- Sense of service and persuasion
- Analytical mind
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National Retail Manager Resume Examples & Samples
- Defining the brand strategy to open ‘stand alone’ boutiques & activations
- Executing the strategy including management of the full P&L of the boutiques
- Management of P&Ls, allocation of resources, reporting and analysis
- Setting and managing sales and performance targets
- Facilitating presentations, workshops, events and training days
- Overseeing the recruitment, development and management of the Beauty Advisor population to ensure continued growth
- Manage the expansion of the growth of the brand, including store openings
- Work with external agencies and internal stakeholders to identify, negotiate and open new boutiques
- Strong commercial business acumen; especially forecasting and negotiation skills
- Ability to create, develop, communicate and drive strategies and plans
- Solid experience and knowledge of the market, consumers and competitors
- Professional, switched on and personable nature
- Strong leadership skills; the ability to engage and motivate your team
- Entrepreneurial spirit; driven, tenacious and innovative
- Advanced Microsoft suite skills
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Advisory Oracle Retail Manager Resume Examples & Samples
- Understanding the common issues facing PwC's clients of all Industries and Sectors
- Designing, building, testing and deploying the technical components required for successful Oracle solutions, especially RICE (Reports, Interfaces, Conversions, Extensions) design and development or Oracle Applications DBA
- Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing and collections; preparing and/or coordinating complex written and verbal materials; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to a supervisor
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Senior Retail Manager Resume Examples & Samples
- Business Management
- Open and develop new markets & M·A·C doors in SEA
- Marketing & Events
- Retailer Relationships
- Establish and maintain positive relationships with Retail Partners
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Retail Manager Resume Examples & Samples
- Actively communicating with retail stores to ensure profitable and efficient operation and compliance with corporate sales policies and objectives
- Sales forecast on a regular basis by setting sales target for stores and analyzing sales trend to improve the store KPIs
- Establishing strong relationships with department partners to implement the brand strategies to negotiate new store projects
- Supervising store operations for continuous operational improvement according to the company guideline and principle
- Talent development for sales associates including selection, transfer and promotion
- Leading store projects such as opening, renovation as well as closure by collaborating with constructions and lease department
- Elevating retail operating standards in line with global retail excellence strategies
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Retail Manager, South East Asia Resume Examples & Samples
- Deploy the Retail Excellence culture at store Level
- Define the Store Business Plan for each store (Business strategy, targets, priorities, KPI) and challenge Head Office departments on regular basis to ensure achievement
- Maintain awareness of market trends and evolutions in the retail industry
- Communicate high quality and relevant feedback and reporting to HQs
- Evaluate market opportunities and lead the project management of new stores openings / relocation / renovation
- Guarantee the optimal store organization (product, process, people) consistent with business strategy
- Drive changes to improve the business, and ensure efficiency and effectiveness
- Identify, recruit, motivate, develop and retain talents
- Constantly align the Store Management team about the company’s Vision and Goals
- Create individual development plans for retail team
- Ensure store atmosphere upholds brand image
- Assure the deployment of YSL CRM and Clienteling approach at Store Level
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Retail Manager Resume Examples & Samples
- Good command in English & Mandarin
- Effective people management skills
- Result oriented
- Good at planning, organizing and analyzing skills
- Familiar with word, excel, powerpoint, email
- Luxury experiences will be a plus
52
Retail Manager Resume Examples & Samples
- Directly supervise two or more employees with responsibility for hiring, coaching, and performance management
- Conduct period inventory; performs other functions such as maintaining records to comply with Aramark, government and accrediting agency standards
- Partner with managers from other units to coordinates activities and participates in management team meetings
- Involved in all student and employee advocacy activities
- Drive customer service and employee engagement
- 4 year Bachelor's degree (and/or requisite industry & management experience) with 1-3 years experience in foodservice operations; restaurant, retail food outlet, food court, etc
- Knowledge of accounting, staffing & scheduling, sanitation and safety is required
53
Junior Retail Manager Resume Examples & Samples
- Commercially aware with good understanding of the retail market
- Excellent organisational skills and attention to detail
- Flexible, able to adapt to role changes
- Knowledge of excel
- Ability to work well under pressure using initiative
- Ability to maintain good working relationships with colleagues and management
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Starbucks Retail Manager Resume Examples & Samples
- Client Relationship:Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model
- Financial Performance:Ensure the completion and maintenance of P&L statements. Deliver client and company financial targets. Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
- Identify mistakes in the preparation and service of food
- Implement improved quality control procedures
- Requires at least 2 years experience and prior experience in a management role
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Retail Manager Resume Examples & Samples
- Responsible for the overall management of multiple branches activities, including business development, sales and service, expense controls, credit, community leadership, budgeting, achieving financial and compliance standards and facilities management
- Responsible for the expansion of personalized banking services to current and prospective customers, consistently seeking to expand customer relationships and provide the highest level customer service through business development and activities
- Provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation
- Manage and motivate the retail staff to ensure superior customer service, achievement of sales and service goals and to satisfy customers’ financial needs
- Analyze credit and financial information for processing of loans and other bank products for customers to ensure applicable lending policies and procedures are followed. Responsible for adherence of compliance regulations
- Manage all product marketing campaigns, sales development activities and referral programs for the branch
- Prepare annual personal business plan and strive to accomplish the goals and objectives
- Maintain knowledge of competitor products and services, including pricing of deposit and loan products, fees and other charges in the market. Recommend changes to bank management with an objective of maintaining competitiveness and profitability for the bank
- Actively participate in community organizations and activities to project and sustain a favorable bank image in the community
- Respond to and resolve customer service requests according to Great Western Bank policies in a prompt, efficient and courteous manner at all times
- Register and obtain a unique identifier number from the Nationwide Mortgage Licensing System as a Mortgage Loan Originator as well as keep the license in force by submitting updates when personal information changes and to complete the annual renewal of the license
- Perform other job-related duties or special projects as assigned
- 7-10 years of banking experience, with an emphasis on consumer lending. 1-3 years managerial experience within a banking environment
- Must have experience with managing sales goals and budgets at multiple branches as well as be able to identify potential development and implementation of a marketing plan to gain new business and retain existing customers
- In addition to consumer and mortgage lending, a successful candidate will have experience in most of the following areas; branch management, customer service, marketing, strong sales in both loan and deposit gathering, sales management, and public presentation skills
- Strong desire to sell products and services of Great Western Bank with experience in a sales cultural environment. Ability to successfully build relationships with customers and co-workers
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Customer Retail Manager Resume Examples & Samples
- Develop and enhance field customer relationships
- Execute sales & shelving strategies to achieve and surpass revenue, distribution and share targets for all assigned customers
- Ensure effective execution of customer agreement and enabler programs
- Maintain an effective communication process with agency counterparts to ensure alignment and execution of retail priorities
- Work in a team environment with Account Leads and team leadership to maximize growth opportunities
57
Retail Manager Resume Examples & Samples
- To ensure profitability, brand awareness and smooth operation of the special retail booth that is set up during all festive periods
- Managed all festive promotion projects namely: Chinese New Year (January to February), Mooncake (August to September) and Christmas (November to December)
- To work with chefs in kitchen department of food costing and continue explore on quality and innovative products
- Responsible for implementation of offers, promotions and redemption program in 3rd party tie-up with Business Development Manager
- Responsible for implementation of marketing programs, collaterals and photo shoot with Marketing teams
- Responsible for sourcing new potential retail sites and provide detailed site analysis for the perusal of the Director of Restaurants and Director of Food & Beverage
- Negotiating and liaising with suppliers, purchasers, branding companies and contractors to source for the most beneficial proposal to the hotel
- Responsible for reporting the profit & loss, and taking necessary actions to ensure the budgeted goals for each project is met
- To be able to analyse project sales, profit & loss statements and forecast. To be responsible for control of departments’ controllable in relation to sales revenue
- To conduct interviews & recruitment campaign, give recommendation for development of staffs and conduct performance appraisal (including hiring and termination)
- To ensure follow Retail Process and work on time line and update on regular basis to the Director of Restaurants and Director of Food and Beverage
- To be fully responsible for outlet’s requisitions and C-7s costs
- To ensure compliance of all accounting & billing procedures in the outlet & handling of cash & guest check handling are according to LSOP
- To attend all training required during off peak seasons and to meet the yearly training hours in the department
- Responsible for asset management, enforce and uphold high standards in discipline
- To ensure efficient management and supervisory scheduling
- To accurately forecast staffing according to business demands
- To develop staff & supervisor training plans on project basis in conjunction with personnel
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Regional Specialty Retail Manager Resume Examples & Samples
- Self-Development
- Minimum of 3-5 years of retail Store Manager experience
- Ability to travel up to 80% within the host region and occasionally to Corporate HQ
- Demonstrated ability to solve complex problems quickly and effectively
- Demonstrated ability to influence regional and store leadership
- Proven track record of driving superior sales results
- Proven ability to drive guest experience consistent with brand expectations
- Ability to continuously coach and develop talent to achieve better results
- Ability to manage multiple strict deadlines, priorities and initiatives
59
Consumer Products, Retail Manager Resume Examples & Samples
- Build platforms at retail that focus on Consumer Products initiatives that have a clearly defined measurement of success
- Analyze weekly sales trends and work closely with the Consumer Products licensing team to capitalize on trends in the market
- Work with key NFL stake-holders on producing marketing collateral for third-party retailers
- Proactively identify opportunities for improved revenues while anticipating potential challenges
- Manage our Licensed Premium Business, including reviewing of applications, PRF's (Premium Request Forms), artwork submissions and coordination of approvals with legal and finance teams
- Drive best-in-class reporting and analytics while working with the internal Finance team so that we are making data-driven decisions in evaluating programs with third-party retailers
- Strategically align with retailers that want to enhance the NFL Brand on their retail floors
- Build and maintain relationships with licensees, NFL Clubs and third parties, involving colleagues from other relevant departments whenever appropriate, to explore effective new ways to drive improved fan experiences and generate high-margin NFL revenue
- Monitor industry trends, identify best practices in both licensed sports and the retail market broadly, and drive innovation among the League's partner base
- Lead timely and effective communication with Legal and Finance departments
- Support the NFL's Event Retail efforts, including at major events such as the Super Bowl and the NFL Draft
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Retail Manager Resume Examples & Samples
- Responsible for the execution of national standards in the services departments
- Overall accountability for general administration of cash, copy and technology services and provides ongoing support to the Services Supervisor
- Oversees the front office and cash management processes and ensures relevant policies and procedures are followed
61
Retail Manager Resume Examples & Samples
- Manages the day to day operations of their departments
- Overall accountability for general administration of departments and provides ongoing support to direct reports
- Accountable to execute company merchandise standards and replenishment processes (Volume C, D, E, H)
- Responsible for execute company merchandise standards and replenishment processes (Volume A)
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Retail Manager Resume Examples & Samples
- Oversees the operation of the retail stores
- Responsible for sales and profit results, retail price and margins on merchandise, net operating cost, and expense control
- Responsible for staffing store management positions and training managers to operate stores according to company policies
- To implement marketing strategy at POS
- To negotiate with marketing on additional activities to simulate sales or motivate BAs
- Responsible in managing and evaluating the team and BAs
- Developing incentive scheme for BAs and to decide on the target,
- To develop and to conduct training program for BAs
- Responsible in ensuring all the counters in protecting the image of the brand
- Basic tertiary education in any discipline with excellent people management skill and strong business sense,
- Positive attitude, enthusiastic and hands-on personality,
- Good communication and inter-personal skill with the ability to mix at all level of people,
- Independent and willing to learn attitude beside readiness to accept criticism
63
Retail Manager Resume Examples & Samples
- Tertiary qualifications in a relevant area of Business or Property
- Strong understanding of the retail industry and sector
- Proven track record in the field of Centre Management – minimum 5 years' experience – preferably as a Centre Manager or Retail Manager
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Retail Manager Nfs Ce Resume Examples & Samples
- Achieve store growth plans
- Improve key performance indicators
- Ensuring stores meet Nike’s presentation & operational standards
- Unlock the consumer to member journey with personalized, seamless service
- Build a strong relationship with general merchandise management, retail operations, retail finance, retail brand marketing, product presentation and the territory leadership teams
- Be an inspirational leader and coach to store teams in the Territory
- Participate in Nike store meetings in and out of country
- Partner with territory management team to deliver a fully integrated market place enhancing consumer journey across channels within Nike
- Fluent English (fluency in an additional European language is beneficial)
- Affinity with the Nike brand and lifestyle
- Excellent influencing, communication and coaching skills
- Ability to deliver retail operational excellence
65
Retail Manager Resume Examples & Samples
- Ensures guests receive a warm and personalized welcome by creating a fun and lively atmosphere,
- Organize and supervises the preparation of points of sale according to activity forecasts,
- Develops team spirit and motivation by creating a good working atmosphere,
- Knows the market and customer trends adapt yourself accordingly
66
Retail Manager Resume Examples & Samples
- Work with the General Sales Manager to analyze sales reports and data to understand Hardlines merchandise needs and opportunities; communicate these needs through the company-directed programs
- Partner with General Sales Manager to provide consistent evaluation and development of in-store talent
- As business needs arise, other tasks may become necessary
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Asst Touring Retail Manager Resume Examples & Samples
- Assist in management of the day-to-day operation and sales generation of merchandise for the Tour
- Contribute to the planning of the advancement of the sales operation during the tour, and assisting with the smooth transition between venues
- Drive sales and profitability by leading temp sales teams to achieve set goals and targets
- Maximise Profit and Minimize Loss through effective management of stock, cash and assets
- Communicate effectively with Theatre Management & Disney Personnel to facilitate daily operations including staffing, banking, deliveries and stock & cash movement; both whilst at theatre and planning ahead to future venues
- Assist with Sales Analysis; providing effective feedback, new ideas and strategies to help achieve goals
- Keep accurate records including sales, stock, cash movement, staffing hours and all relevant paperwork. Maintaining an accurate POS system and manual spreadsheets
- Provide timely and effective communication to Tour Retail Manager, Director of Merchandise and all Internal & External Partners
- Follow set policies & procedures, guidelines and best practice when dealing with stock, cash, equipment and communication; providing consistency and upholding Disney Standards
- Provide the example of Disney sales techniques and guest service at all times, being an ambassador for the Disney Brand
- 100% Travel Required. Flexible in working hours and conditions in tour markets
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Retail Manager, Consumer Products Resume Examples & Samples
- Drive growth and enhance fan experience with our event-retail partners for high visibility events such as the Super Bowl and NFL Draft
- Analyze weekly sales trends and work closely with licensing team to capitalize on trends in the market
- Work with key NFL stake-holders on producing marketing collateral for third party retailers
- Drive best-in-class reporting and analytics in partnership with the internal finance team to enable data-driven decision-making
- Build and execute strategies with aligned retailers to enhance the NFL Brand on their retail floors
- Build and maintain relationships with licensees, NFL Clubs and third parties, involving colleagues from other relevant departments whenever appropriate, to explore any new effective way to drive improved fan experiences and generate new NFL revenue
- Ensure compliance to processes, regulations and policies and maintenance of quality standards
- Monitor industry trends, identify best practices of competing sports, and drive innovation among the League's partner base
- Timely and effective communication with Legal and Finance departments
69
Cotton On Body-national Retail Manager Resume Examples & Samples
- Sales and KPI targets
- Wages and productivity
- Workforce planning/retention succession planning
- Achievement of Brand vision
70
Customer Retail Manager Resume Examples & Samples
- Highly Motivated; Self Starting
- Learning Agile & Adaptable to Change
- Ability to effectively plan, organize and set priorities
- Superior communication skills (written, verbal, presentation)
- Ability to establish and maintain effective relationships
- Strong negotiation, analytical and influencing skills
- Experience in Retail Selling Preferred
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Retail Manager Resume Examples & Samples
- Position prefers a Bachelor's Degree plus a minimum of 1-3 years of retail food service management experience
- Brand experience highly preferred with the knowledge of brand standards
- Union experience is a plus
- Working knowledge of Microsoft Office programs are essential in this role
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Retail Manager Resume Examples & Samples
- Completes and files in a timely manner all necessary store and customer paperwork being thorough and exact in detail
- Leads by example in demonstrating safe work practices including the wearing of personal protection equipment in the lab
- 2+ years’ management/supervisory experience
73
Retail Manager Resume Examples & Samples
- Accurate shift/register checkouts
- Enter comps and voids
- Working knowledge of cash handling, register skills, salesmanship, guest relations, calculator skills and cash outs
- Entry level knowledge of Restaurant/Music Hall operations, Retail/merchandising procedures
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Senior Retail Manager Resume Examples & Samples
- Support Italy’s retail strategy that achieves/supports organizational objectives including, market share, volume, revenue, placement and brand awareness
- Responsible for organizing key meetings for film property presentations with retailers and collaborating with local agent, licensees, theatrical and DVD teams
- Primary partners are VP Global Retail, local brand director, local DVD ,Global Marketing and Franchise teams
- Oversee execution of complex marketing programs that cross multiple business segments (toys, DVD, apparel) and marketing vehicles,( in store, online, social, media, circular, PR, events)
- Be knowledgeable and up to date on retail and marketing activity and trends in Italy
- Reports to Country Director for Consumer Products
- Position is based in Milan
- Comprehensive experience and understanding of Italy’s consumer products landscape
- Professional working proficiency of Italian and English
75
Retail Manager Resume Examples & Samples
- Design and facilitate development and implementation retail marketing plans for the company
- Organize and implement client relations activities, including client satisfaction surveys, client development activities, client skills training, and special events
- Supervise department’s RFP protocol process, including soliciting RFPs from desirable prospective clients and writing proposals for new business
- Manage retail projects include working with different suppliers and retail accounts
- Participate in planning and presentation sessions
- Oversee business development activities, including strategic planning for client presentations
76
Retail Manager Resume Examples & Samples
- Ensure Sell Out targets achievement at their POS (Growth, MS, market ratio)
- Provide analysis and recommendations with relevant action plans to Area Managers to develop sales and achieve targets
- Build strong relationships and negotiate additional spaces and promotional activities with retailers at POS
- Ensure correct implementation of promotions and marketing activities at the POS
- Maintain counter quality/brand image & merchandising
- Report relevant information from the field (our brands, competition, distribution…)
- Recruit, integrate and motivate Beauty Advisers
- Support Education Manager in implementing retail and education strateg
77
Branded Retail Manager Resume Examples & Samples
- Working with Sales (VP, Regional Directors and Account Executives) to determine potential partners for our Flagship program
- Presenting the flagship opportunity to selected physicians and gaining contracts
- Creating a unique business plan and sales goals for flagship partners
- Working with SkinCeuticals Flagship team (marketing, PR, retail engineering, digital and Matt) to arrange all aspects of the buildout and subsequent launch
- Working in coordination with marketing, regional director, and local account executive to develop and implement a financial and promotional strategy for assigned customers
- Responsible for forecasting and achieving net sales goals for flagship customers
- Building strong influential partnerships with physicians to maximize the partnership through PR and medical affairs
- Work on additional strategic partnerships that will lead to exponential brand growth and provide accelerated level of exposure
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Retail Manager Resume Examples & Samples
- Identifying and clarifying internal/external customer needs and expectations, taking actions to ensure that Aramark and customer goals are aligned and met
- Managing overall financial performance of zone including reviewing and analyzing financial statements and data and other appropriate financial information, to monitor attainment of financial goals
- Managing succession-management process for appropriate personnel in the department
- Ensuring organizational structures and resourses are aligned with strategy
- Setting and communicating performance expectations and goals, and how these contribute to the strategy
- Providing coaching and mentoring that includes developmental plans, training, resources, and development plans
- Ensuring team members have sufficient resources to perform their jobs and to meet goals and deadlines
- Communicating the strategic vision to employees and obtaining their input and commitment, motivating them to work toward common plans and objectives
- Bachelor's degree (and/or requisite industry & management experience)and 2-4 years supervisory experience in a retail management environment that included Profit & Loss responsibilities
- Familiarity with Microsoft Office Suite Applications required
79
NYX Retail Manager Resume Examples & Samples
- Sales experienceat least 3 years
- Experience with production and implementation of POS materials and store equipment
- Experience with planograms
- Understanding of the way store personnel functions
- Knowledge of retail stores operational model
- Experience in working closely with perfumeries/drug stores is a plus
- Experience with Makeup is a plus
- Good communication and interpersonal skills
- Ability to work autonomously
- Ability to work and achieve results in a team
- Goal and results oriented
- Responsible for the image and presentation of the NYX brand and products in store: merchandising, ordering and installation of POS materials, security stickers for products, employee image, and customer service. Work closely with Product manager to ensure placement and implementation of all POS materials and planograms are in line with brand guidelines and requirements
- Ensuring standards for quality, customer service in all retail stores in ADBA ( Bulgaria, Croatia, Serbia and Slovenia)
- Visiting the retail stores in ADBA regularly, talking to store managers, store personnel and customers and identifying or resolving issues
- Identifying and suggesting solutions to improve the business – adapting store working schedules, personnel schedules, hiring/transferring store personnel, etc. - to ensure the store can compete effectively in the local market
- Work together with respective stakeholders – CS, Logistics, HR, Product manager, Community manager, IT, external partners - to solve any problems impacting the work of the retail store. Provide regular feedback
- Anticipate and work towards preventing staffing needs / issues
- Work closely with store managers towards Employee development / succession planning
- Together with NYX team work on NYX Events organization and the achievement of the best possible results
- Manage the local and every day retail store needs and work on the motivation, training and direction of the staff in the shops as well as the running of events and promotions
- Supervise closely and support the construction process for new (relocated or expanded) stores together with the Brand Champion
- Ensure all NYX quality and financial standards are met by monitoring and reporting store construction progress & costs, evaluating quality and taking necessary action to keep projects on track and within defined budgets
80
Lenscrafters Rt-retail Manager Resume Examples & Samples
- Anticipates problems before they occur; explores underlying reasons for recurring customer problems; goes beyond symptoms to get at root causes; strives to develop long-term solutions to problems
- Provides effective on-the-job training and guidance to team members making use of Company provided programs and tools
- Completes formal 90 day, mid-year, and annual meaningful conversations along with monthly documented coaching for all associates
- Recruits and selects high caliber staff; always on the lookout for promising individuals and establishes relationships with them
- Interviews candidates to keep a bench of possible replacement candidates
- Knowledge of current optical theory and merchandise
- Strong communicator and listener
81
Oracle Retail Manager Resume Examples & Samples
- Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems
- Understands the strategic direction set by senior management as it relates to team goals. Uses considerable judgment to determine solution and seeks guidance on complex problems. Primary upward interaction is with direct supervisor
- May interact with peers and/or management levels at a client and/or within Accenture. Determines methods and procedures on new assignments with guidance. Decisions often impact the team in which they reside. Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Minimum 5 Years of experience working on the Oracle Retail MOM Suite
- Minimum 2 Years of Program/Project Management Experience
- Minimum of 5 Years RMS and RPM
- Minimum of a Bachelor’s Degree
- Proven ability to build, manage and foster a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Excellent communication (written and oral) and interpersonal skills Excellent leadership and management skills
- Proven experience in defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines
- End to end knowledge of period end processes
- Desire to work in an information systems environment
- Excellent leadership, communication (written and oral) and interpersonal skills
82
Retail Manager Resume Examples & Samples
- Recruits new team members with the skills and behaviors required to achieve sales and customer service targets
- Manages time effectively, establishes priorities and delegates effectively to meet goals and objectives
- Sets clear accountabilities for Store / Counter Management Team to ensure alignment on how the management team will work together to lead and develop the team
- Conducts regular formal / informal meetings with each team member to discuss and provide coaching on performance goals, opportunities, challenges and development needs
- Plans and executes daily, weekly and monthly briefings with the team to cover brand updates, performance to goals, consumer insights, competitor activity, beauty industry trends and news
- Recognizes and celebrates success
- Creates and maintains an environment of open and positive communication, professionalism and creativity at all times
- Performs thorough and timely staff reviews and initiates increases, promotions, disciplinary action and terminations, as directed, with Field Executive and Human Resources approval
- Adopts an open and honest approach emphasizing fairness and integrity
83
Retail Manager Resume Examples & Samples
- Ensures the management of the day to day operations of their departments
- Ensures the execution of high merchandise standards and replenishment processes
- (Oversees product flow to the sales floor and management of the night shift associates where applicable. ) If they have nights…
84
Retail Manager Resume Examples & Samples
- At least 5 years of supervisory experience in a fast paced food service environment
- Knowledge of computerized spreadsheet and word processing programs
- Self-directed with strong interpersonal and communications skills
- Positive attitude and genuine customer focus orientation
- Able to be flexible, evening and weekend shifts when required
85
Retail Manager, Services Resume Examples & Samples
- Promotes the products and services of the Copy & Print Centre, Technology Services and Cash area, and coaches others to do so
- Manages the day to day operations of the Copy & Print Centre, Technology Services and Cash area
- Participates in payroll administration and maintains employee files
86
Retail Manager Resume Examples & Samples
- Previous experience running a varied day to day retail operation
- Knowledge of merchandising and range planning
- Ability to lead, coach, inspire and get the best out of people
- Strong budget management and analytical skills, with a logical approach to information management
- Passion for driving improvements and delivering great results
- Positive, can-do attitude with a fun, up-beat personality!
- This is a full time role, working 5 days out of 7. Flexibility is essential with regards working hours and weekends and bank holidays to support the needs of our very unique business
87
Retail Manager Resume Examples & Samples
- Knowledge of bespoke food handling standards and qualities, as well as experience in running of a restaurant, catering unit, retail store or similar
- Full understanding and analysis of commercial reports to increase commercial SPH
- Full understanding of gross profit and margins of sales
- Extensive knowledge of the guest market to ensure the correct product mix and range is ordered from our LEGO partners
- Proficient in managing and understanding correct stock volumes for ordering stock ranges from 3rd party suppliers that meet the needs of the guest mix within retail. Ensuing non out of stocks on best-selling lines and only ordering product that is guaranteed to sell through. ordering stock based on sales trends
- Strong visual merchandising standards to create engaging and exciting displays
- Basic level of health and hygiene to ensure all Health and hygiene; Health and Safety and COSHH (or local equivalent) regulations are observed, records maintained and all staff trained
88
Retail Manager Resume Examples & Samples
- Implementing Sodexo retail food programs and practices
- Ensuring compliance with HACCP protocols and menu systems
- Cafe opening and closing duties
- Onsite catering operations
- Position will also assume some frontline employee Human Resources duties
89
Retail Manager Resume Examples & Samples
- College/University high-volume retail food service management experience (Starbucks management exerience would be a plus!)
- Strong operational standards, exceptional customer service and ability to lead, engage, train and develop front-line staff
- Experience managing multiple food retail outlets and national brand concepts
- Innovation and ability to grow revenue and manage cost
- Customer driven and strong track record in organizational development
- Ability to manage late night, as needed
- Superior client relations skills
- Showcase skills of innovation, initiative, customer service, marketing and merchandising to be able to meet the high expectations of this growing university
- Relocation Assistance IS available for this position! **
90
Retail Manager Resume Examples & Samples
- College/University high-volume retail food service management experience
- Maintains and develops client relationships and client satisfaction for food quality and customer service in a cash handling retail food operation that includes branded concepts, in-house formats and signature designs to ensure account retention
- Fulfills contractual obligations to the client
- Accountable for the execution of service quality by maintaining highest level of delivery
- Promotes and supports workplace diversity initiatives.Duties
- Directs daily operations of food quality and customer service in a cash handling retail food operation that includes branded concepts, in-house formats and signature designs to ensure employees have appropriate equipment, supplies and resources to perform their jobs and meet goals, cost controls and deadlines
- Manages cash handling protocols and control procedures according to Sodexo policies
- Reviews and tracks unit sales of product groups or items to control inventory and for menu and pricing management
- Probes potential problems and apprises manager of status on resolution of problems or issues, using appropriate Sodexo resource when necessary
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards
- Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate
- Ensures compliance with all federal, state and local regulations as well as Sodexho/client policies and procedures (e.g. quality assurance, safety, operations, personnel)
- Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexo safety and loss prevention programs
- Establishes operating standards, implements quality improvements and communicates them to employees
- Maintains current Servsafe certification and any locally-required certification
- UT Tyler is part of the prestigious University of Texas System. The campus of 8,500 students is located in the eastr Texas city of Tyler
91
Retail Manager Resume Examples & Samples
- 2+ years in a food management position, preferably within a retail dining/fast-casual setting
- Ability to uphold food safety, sanitation and overall workplace standards
- Strong interpersonal skills with both internal and external customers
- Ability and willingness to lead and train an hourly staff and student workers
92
Retail Manager Resume Examples & Samples
- Has retail management experience in Campus/University, contract management company experience (i.e. Sodexo)
- Is committed to providing the highest level of customer service and
- Is a leader and focuses on team building, training, and mentoring of staff
- Focuses on food quality, presentation, safety, cleanliness, and facility maintenance
- Is technically competent in unit financial management with proven experience ordering, maintaining food and labor cost, and controlling inventory
- Takes responsibility for training and development of hourly retail employees
- Possesses a strong understanding of food safety and HACCP standards and ability to drive employee accountability for sanitation standards
- Demonstrates marketing creativity and implementation
- Is an organized professional with effective leadership, communication, time management, interpersonal skills
- National brand oversight experience
- RELOCATION ASSISTANCE IS AVAILABLE WITH POSITION! **
93
Retail Manager Resume Examples & Samples
- Understand how to manage multiple venues across campus – having a background with maintaining standards of national food brands
- Have strong organizational skills – be a “Go-Getter” attitude and be able to handle the fast paced environment of a large food service operation – having a high volume dining background
- Be a visionary – always thinking towards the future: what can we do different next semester, next spring… while handling the day to day food retail operations
- Have an “Eye for Marketing” - implementing and overseeing marketing and sales strategies to increase retail sales
- Have a strong hospitality focus - be engaged and interacting with our clients, students, faculty and employees
- Seeking strong food retail backround, multiple venue and brand experience a plus, (Food court, airport dining, high volume univeristy, healthcare, corporate account)
- Strong multi-tasker, strong work ethic
- Have flexibility in work schedules - based on needs of the business. (example: 6am - 3 pm or 4pm - midnight)
- Seeking someone with career goals - grow with Sodexo at GCU
94
Retail Manager Resume Examples & Samples
- Experience with SMGor a similar web-based signage program
- Experience with Food Management System or a similar production management system
- Experience with Infogenesisor a similar point of sale system
- Experience with At Your Request--Room Service Dining or a similar "on- demand" food service model
- Solid working knowledge of HACCP principles
- The ability to effectively communicate with a diverse staff both verbally and in writing
- The ability to identify, on-board, train and develop staff members
- An understanding of what it takes to motivate people to go above the normal call of duty
- Self-directed
95
Retail Manager Resume Examples & Samples
- Front of the House exp
- Retail exp
- Food marketing exp
- Able to supervise up to 20 FTE's
96
Retail Manager Resume Examples & Samples
- Be a team first individual who enjoys being engaged in the day to day operations of high volume retail business – prior knowledge and experience of working with national food retail brands and standards in a university or food court environment preferred
- Have proven experience with cash handling procedures, POS systems and able to successfully train staff
- Be highly focused on customer service, employee engagement and experience in a union environment
- Have experience with labor costings, scheduling and employee training. Half of our staff comes from student workers
97
Retail Manager Resume Examples & Samples
- Experience managing in a very large volume college/university retail dining environment
- Experience as an effective leader in customer service, front of the house operations and food production processes including labor costs, food costs, etc
- Demonstrated ability to manage process to select, train, schedule, counsel and develop unit staff
- Prior experience coordinating special events and catering orders for quality and timely delivery
- Functional knowledge and competence regarding sustainability practices in a food service operation
- Relocation Assistance IS available with this position! **
98
Retail Manager Resume Examples & Samples
- 2-5 years of college/university retail food service management experience
- Experience working with fast-casual brands
- Cash handling experience
- Experience leading and training a retail food service staff including supervisors
- Experience with labor management systems
- Experience managing location budgets
- Experience with marketing and promoting retail offerings
- Experience with in operating and programming POS systems
99
Retail Manager Resume Examples & Samples
- Greet guests as they arrive and depart in a timely manner always delivering exemplary customer service
- Drive revenue by exhibiting superior guest service, modeling excellent selling, and motivating employees to set daily selling goals
- Assist in the control of daily, weekly, and monthly labor costs and proper staffing to established budget standards; identify and report variances
- Manage food and supply costs that meet budget guidelines; identify and report variances
- Effectively communicate with employees, guests, and vendors while diplomatically handling guest complaints
- Assist in the process of employee performance appraisals; provide coaching and utilize principals of progressive discipline
- Manage diverse populations in a positive and supportive manner on a daily basis
- Maintain a positive relationship with National Park Service in conjunction with the General Manager and achieve a score of at least "Satisfactory on all inspections
- Maintain a professional appearance, and ensure that the guest areas are clean and appealing at all times including the restrooms
- Ability to respond effectively to changing demands
- Maintain quality food appearance and a smooth flow of products and service from kitchen to guest
- Perform monthly inventories, control of food and beverage costs to established budgets
- Ability to pass TIPS and Washington State Food Handling course after instruction
- Ensure all departmental paperwork is completed accurately and timely
- Work closely with the District Retail Buyer to control product and store quality
- Communicate on a daily basis with the General Manager about any issues at the Ridge during shift
- May be required to work nights, evenings, weekends or overtime
- Ensures consistent and equitable administration of Human Resources policies, procedures and guidelines to facilitate effective employee relations. Develops staff to meet staffing and succession planning needs. Controls staffing to operate effectively. If applicable, supervises and/or directs orientation, on-the-job-training, in-service training and continuing education programs
- Develop and implement hiring and training programs to ensure all positions are adequately staffed with trained personnel
- Responsible for driving company vehicle and ensuring the safety of employees
- Employee is responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job functions. Corporate policies and procedures are posted on bulletin boards or handouts
- Employee is responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Manager during EMS training
- Environmental objectives and targets will be communicated by managers for each dept. during EMS training
100
Retail Manager Resume Examples & Samples
- Create a business plan and sales strategy for the short and long-term development of the market
- Performance and development of the Territory Managers through successful recruitment, selection, onboarding, training, counselling, coaching, management, appraisal, and discipline of the team
- Develop the strategy and support the Territory Managers in growing and strengthening the store network in the country, including new stores and upgrades
- Monitor results at the store, territory, and region level. Develop/implement action plans as required
- Meet and maintain contact with franchisees and store management
- Maintain accurate and organized information and reporting at the store, territory, and region level
- Develop and present content at Regional and National Meetings
- Performance of regular feedback with territory managers for monitoring and reversing results
- Experience with leading-functional teams which are highly customer focused
- Expert knowledge of local political environment and access issues
- More than 5 years of commercial experience in a retail environment
- Prior sales or sales management experience preferred
- Fluent in Brazilian Portuguese and English, both written and spoken
- Previous experience in Retail, Affordable Luxury, Fashion and Consumer Goods
101
Retail Manager Resume Examples & Samples
- High volume fast food experience, preferably with Chick-Fil-A, Subway, Starbucks
- College/University high volume food service management experience
- Employee and/or labor relations experience
- Experience training and managing a diverse and talented front line
- Attention to details and brand specific standards
- Experience driving sales and controlling costs
- Knowledge of and experience enforcing food and physical safety programs
- Experience with food and labor management systems
- Experience with cash handling procedures
- Excellent client and customer service skills
- Relocation assistance IS available with this position! **
102
Innovation Fresh Retail Manager Resume Examples & Samples
- 30% Champions and coordinates technology innovation growth initiatives for the Retail Channel focus on fresh protein by partnering with business leads, marketing, insights and with external technology partners to identify emerging trends and needs for customer focused products, process, solutions and services
- Provides direct coordination and development of the innovation pipeline/portfolio with unique/ ground breaking ideas for the conversion of scientific knowledge. Provides coordination to the growth of distinctive products, processes, solutions and services offerings across multiple and/or targeted product lines
- Serves as Strategic/ Tactical enabler to the development of customer focus innovation products, processes, solutions and services to ensure compliance with IP laws, regulations and company policies. Provides leadership to establish procedures and tools to manage the intellectual assets
- Drives customer focus and technical relationship plans for key major accounts and takes direct responsibility for customer satisfaction and business retention
- 25% Innovating, advising, and implementing quality technology that enables the strategic business plan including research, development, applications, technical services, intellectual assets and regulatory activities
- Contributes to the definition and implementation of Cargill Technology’s global, long term vision and strategic direction including medium to short-range objectives, policies and strategy for a core technology component with global or regional resources
- Conducting trials, developing products/processes & measuring results (including iterative testing and refinement of methodology)
- Provides technology leadership to the Business Units in developing operational/tactical technology plans and coordinating their execution
- Represents Cargill in relevant external organizations (universities, R&D Industry forums, technology committees, etc.) to appropriately influence key external experts and opinion leaders as well as anticipate emerging technology trends and needs
- 40% Provides R&D leadership, coaching and manages customer focus innovation scientists, including coaching Cargill’s core values
- Accountable for performance management, talent development, succession planning and engagement through direct reports for the Technology members
- 5% Manages resources dedicated to customer focus innovation to efficiently and effectively deliver all technology services, solutions, products and processes
- Advanced degree (Masters or higher) is preferred
- Food and/or meat scientist experience in new product development
- Commercialization of new products, and/or research
- Previous new product innovation strategy development is preferred
103
District Retail Manager Resume Examples & Samples
- High School diploma required
- 10+ years of progressive sales management experience; preferably in financial services with the emphasis on consumer and business development
- Minimum of 7 years of Retail Banking sales experience with an emphasis on consumer and business development
- Career-minded individuals that want to join an organization where they can gain experience and build a career
104
Hss-retail Manager Resume Examples & Samples
- Maintains professional behavior consistent with role as well as composure in difficult interpersonal situations
- Develops, facilitates, and monitors the process for customer service improvement initiatives and suggest new methods that lead to better service
- Leads and/or actively participates in customer service improvement initiatives and suggest new methods that lead to better service
- Works closely with Chef and Purchasing Supervisor to ensure continuous communicates regarding the menu, costs and availability of products for the cafeteria, special functions and promotions
- Ensures cafeteria sales reports, catering sales, physician dining charges and other sales credits are recorded and collected per established procedures
- Completes all weekly and monthly reports in timely manner; presents sales information to be submitted to facility in neat professional format. Details all required information such as charges, sales taxes and individual billing report
- Develops graphs for FNS Director to include in monthly report and to post on Quality Board
- Develops/coaches department associates to ensure fullest potential is reached by providing feedback, suggesting ways for them to improve skills or build relations with peers, hospital staff, patients and customers
- Promotes and drives departmental TQM/Customer Service initiatives; makes rounds in Dining Rooms to meet with customers, assess if their meal expectations are being met and implement service recovery as needed
- Ensures that all ABM Healthcare Support production systems are in place; implements and maintains department policies and procedures to ensure programs meet goals within a clean and safe environment for retail and catering services
- Able to order food, supplies and equipment as needed staying within budget
- Monitors service, food production, sanitation and safety; identifies problems and directs staff as to corrective action to resolve and prevent occurrences
- Conducts line school with service staff prior to opening for service; verifies all food temperatures, portioning, placement of items on plates, garnishes, item pricing and specials
- Monitors retail, catering and physician services each meal period on duty; ensures proper food handling, portioning and charging of food throughout service
105
Retail Manager Resume Examples & Samples
- Achievement of store sales and profitability budgets on a consistent basis
- Gain a solid understanding of the companies merchandising and promotional strategies
- Partner with the Sales Manager to observe and shadow the Selling Process, customer interaction, product knowledge, coaching and development of associates
- Maintaining a high level of customer service throughout the store
- Coordinate or conduct morning meetings and walk-thrus
- Assure each department within the store is staffed properly at all times
- Support the Sales manager and General Manager in ensuring the sales floor is supported at all times
- Consistently work with new and low performing sales associate to develop their skills
- Observe and assist in coaching, counseling and recommending disciplinary actions with low performers by observing the disciplinary process with the management team
- Assure proper merchandising and display standards are maintained in the store
- Working knowledge of human resources procedures
- Must be willing to work a schedule that meets the needs of the customers
- Two to three years of retail experience preferred
- Ability to relocate, at minimum within the region
106
Retail Manager Resume Examples & Samples
- Hire and train workers such as customer service associates, clerks and cashiers
- Provide staff with product knowledge
- Motivate sales clerks to meet or exceed sales goals
- Make the schedule of workers
- Place orders with vendors or wholesalers
- Assign workers to specific projects such as cleaning or restocking
- Notify staff of new procedures or policies
- Recruiting, training, supervising and appraising staff managing budgets
- Maintaining statistical and financial records planning promoting and marketing the business dealing with customer queries and complaints
- Overseeing pricing and stock control
- Maximizing profitability and meeting sales targets
- Ensuring compliance with health and safety legislation
- Preparing promotional materials and displays
- Previous management experience preferred
- Career orientated
- Enthusiasm, excellent IT skills, and numerical skills
- Verbal communication skills, team working skills, and organizational skills
- Energy, resourcefulness, confidence and Commercial awareness
107
Senior Retail Manager Resume Examples & Samples
- Develop and execute the GAS retail strategy that achieves/supports organizational objectives including, market share, volume, revenue, placement and brand awareness
- Be knowledgeable and up to date on retail and marketing activity and trends in the GAS territories
- Position is based in Munich
- Comprehensive experience and understanding of the GAS consumer products landscape
- Professional working proficiency of German and English
- Strong sales and negotiation skills
- Commercial thinker
- Proficient and building and maintaining lasting business relationships
108
Retail Manager Resume Examples & Samples
- Supervises the receiving and tagging of all incoming merchandise
- Responsible for the recording of damaged merchandise
- Follow through with information to team members on new products or procedures utilizing the information book on the floor
- Conducts periodic inventory count based on schedule established by controller and retail buyer
109
Senior Retail Manager Consumer Products Resume Examples & Samples
- Support the Iberian retail strategy that achieves/supports organizational objectives including, market share, volume, revenue, placement and brand awareness
- Oversee and monitor retail financials in market including market share by retailer, overall retail sales by property and annual growth plans
- Responsible for the retail marketing budgets of the accounts and ensuring revenue goals are met
- Ability to influence the account and tenacity to sell in programs
- Serve as marketing expert and provide innovative ideas and thought leadership on retail programs that drive objectives
- Excellent presentation skills with executive presence and leadership
- Be knowledgeable and up to date on retail and marketing activity and trends in Iberia
- Reports to Spain & Portugal Country Director for Consumer Products
- Position is based in Madrid
- Extensive experience of retail marketing and brand licensing
- Comprehensive experience and understanding of Iberian consumer products landscape
- Strong organizational and communication skills working in a fast paced environment
- Professional working proficiency of Spanish and English
- Proven track record of hitting targets and delivering growth
110
Associate Retail Manager Resume Examples & Samples
- Provide total leadership and expertise of retail in-store execution to the Customer Development Team for specific customers in a defined geography
- Lead the Retail Agency by directing and translating brand strategies and customer priorities into optimal retail store conditions for maximum sales results and share growth within the assigned geographic territory
- Direct and implement in store selling programs to gain incremental display execution
- Manage the communication process between all agency partners and customer team
- Formulate specific action plans to address issues and maximize opportunities at assigned accounts
- Ensure best in class in-store communication
- Direct the Retail Agency to ensure achievement of strong results on all Speed-to-Shelf objectives, Share of Shelf / C-P brand placement execution, and Plan-o-gram compliance within the assigned territory
- Obtain maximum distribution in all authorized stores, reduce out-of-stocks, and build business through managing store compliance
- Develop account operational relationships to maximize support of in-store execution including retail meetings coordinated by Retail Agency Manager and conducted in conjunction with Customer Development Manager on Customer Development Team
- Develop Retail Agency relationships with all levels of management to gain alignment and maximum performance of the Retail Agency
- Train and work with 3rd party team members in the field 50% - 75% of time ensuring results. Conduct retail management and focus meetings
- 4-8 years CPG experience required
- 2 years Agency management experience and/or leadership role in consumer manufacturer/trade OR 2 years Key Account experience with syndicated service (Nielsen,IRI) or similar CPG sales industry required
- Ability to identify and engage internal and external stakeholders to accomplish best in class execution
- Awareness of Go To Market strategies and retail operations
- Analytical experience including customer retail data
- Microsoft suite including high level knowledge of Excel, PowerPoint and Word is required
- Ability to travel approximately 70% of your time is required
111
Senior Retail Manager Resume Examples & Samples
- Support the France retail strategy that achieves/supports organizational objectives including, market share, volume, revenue, placement and brand awareness
- Be knowledgeable and up to date on retail and marketing activity and trends in France
- Position is based in Paris
- Comprehensive experience and understanding French consumer products landscape
- Professional working proficiency of French and English
112
Associate Online Retail Manager Resume Examples & Samples
- University/College Degree
- Experience in a fast-paced work environment
- Strong analytical, organization, communication, and people skills required
- Proficiency in Microsoft Word, Excel, and Outlook
- Ability to work and thrive in a multi-tasked, fast paced environment
- Multi-lingual preferred
113
District Retail Manager Resume Examples & Samples
- Support dealers in improving their CSI scores for Sales & Service
- Support dealers in building and sustaining a local ride club
- Support dealers in building and sustaining an After sales process
- Manage/communicate district consumer issues – make sure people who resolve them are communicating and working towards resolution
- Bachelor’s degree in Business, Sales, Marketing or equivalent education
- 3-5 years of field sales, retail sales experience and sales administration capability with proven track record required
- Experience with 2-tier distribution network strategy
- Strong sales and influencing skills required
114
Retail Manager Resume Examples & Samples
- Plans, develops, and implements courses of action to achieve the goals of multiple gift shops, thrift shops and gourmet coffee bars, in designated facilities including supervision and coordination of operating, business and financial functions for all enterprise outlets. Maintains and ensures compliance with established operating policies and procedures
- Develops and recommends budgets following budgeting procedures which includes (but not limited to) establishing budgetary policies and controls for merchandise purchasing inventory levels and staffing. Conducts and maintains inventory control system for multiple units
- Hires, trains, conducts performance evaluations, and directs the workflow for the Gift/Thrift/Coffee Bar staff. This position is also accountable for participating in the development and implementation of organizational goals and objectives. Ensures all goals and objectives are met timely and effectively. Oversees supervision of volunteer scheduling when applicable to ensure adequate coverage for all operations
- Responsible for researching, developing, and implementing new enterprise ventures to increase profitability. Coordinates all shop moves &/or new shop build outs
- Evaluates and advises facility leaders on space allocation and sales promotions and develops and plans special events to increase sales
- Develops and implements methods for customer feedback. Promotes cooperation and maintains effective working relationships with all other enterprises
- Responsible for orientation and training of employed and volunteer (if applicable) staff. Conducts ongoing in-services on shop operations/policies/customer relations. Develops and shares innovative marketing techniques/procedures
115
Retail Manager Resume Examples & Samples
- Cash handling/management
- Marketing/signage
- Some ordering responsibilities for the Cafe
- Training and development of staff
- Ensuring food quality and compliance with HACCP guidelines
- Direct customer interaction
- HR functions
- Working with the culinary staff to address any customer complaints or issues relative to food items
- Supervision of 35 union hourly associates
116
Retail Manager Resume Examples & Samples
- Maintain food safety program
- Order/inventory and manage point of sale systems
- Proven ability to lead and develop teams, and experience
- Marketing and managing retail food concepts
117
Retail Manager Resume Examples & Samples
- Cash handing processing and ensuring implementation of proper cash handling policies
- Ensuring excellent guest service and managing guest service training program
- Staffing to include managing the hiring process for supervisors, leads and team members
- Ensuring department HACCP and safety programs for regulatory compliance
- Managing national brand and Sodexo training programs
- Opening and closing operations
- Daily, weekly and monthly standard operating procedures.The ideal candidate will have the following
- The ability to develop team members
- The ability to multi-task and prioritize
118
Retail Manager Resume Examples & Samples
- Exhibit Sodexo’s “CARES” behaviors (Compassion, Accountability, Respect, and Service)
- Have the experience and drive to improve Employee and Customer Satisfaction
- Experience with driving Retail Sales using Sodexo operating processes yet maintain the creativity necessary to exceed customer expectations
- Drive, dependability and the ability to work in a fast paced environment
- Build and foster positive working relationships with key constituents, including Physicians, Nurses, Employees and department team members
- Food Management System “FMS” experience
- Ability to inspire employees to excel in Customer interactions
- Be able to deliver superior results by directing and motivating a team of employees to complete assigned responsibilities leading to superior outcomes
- Prior experience in a Restaurant setting
119
Retail Manager Resume Examples & Samples
- Experience hiring, training and leading a staff of 20+ employees
- Prior successful leadership roles with multiple food outlets
- Sodexo systems such as KRONOS, ESS, Sodexonet & HALO POS system
- Familiarity with computer programs, scheduling software, Microsoft Office, financial & payroll systems
- Should have approx. 3-4 years of experience as a front of the house manager, assistant manager, guest relation manager in a high end restaurant type environment
- Must be organized, hands on, food production exp., knowledgeable with food and labor cost is a plus
- Must have experience with inventory, ordering, safety, staffing, schedule & payroll
- Experience working with other chef’s/ hourly staff to assure food quality, menu, recipe, techniques & menu developing
- Excellent Customer service oriented, able to go above and beyond for the guest and client, professional and good communication skills
- Flexible Schedule Required for 24/7 environment
120
Retail Manager Resume Examples & Samples
- Cross functional, multi-site retail leadership
- Desire and scope to progress further in career
- Demonstrates integrity in all their decisions and actions
- Excellent communication and stakeholder management skills
- Proven ability to adapt style to suit customers’ needs
- Creative and innovative – able to think differently
121
Retail Manager Resume Examples & Samples
- Leadership:Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations
- Productivity: Create value through efficient operations, appropriate cost controls, and profit management. Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives. Ensure entire team is trained and able to execute. Supervise team regarding production, quality and control
- Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour
- Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations
- Develop and implement retail services plan to improve service, quality and profitability of service areas
- Maintain effective working relationships with other departments to provide a unified retail experience for customers
- At least 2 years experience in a restaurant managment role
- Experience working for a national retail food brand
- Working knowledge of HACCP in a large volume facility
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Lenscrafters Retail Manager Gardens Mall Resume Examples & Samples
- Conveys a commitment to providing unsurpassed Customer Service
- Strives to achieve "Exceptional Results” on LensCrafters’ annual CEI/Functional Skills that align with brand priorities
- Forecasts staffing needs accurately based on available information and assigns associates through the use of labor scheduling. Quickly adjusts staffing levels up or down to meet unexpected increases or decreases in store traffic
- Performs administrative duties to include input of payroll and SPIFFS into the point of sale system on a weekly basis
- Completes new hire and associate change paperwork in a timely manner
- Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided Event Guides
- LensCrafters Quality, Fitting and Adjusting Program
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Lenscrafters Licensed Retail Manager Gardens Mall Resume Examples & Samples
- Conveys a commitment to providing unsurpassed Customer
- Delivers clear, motivating and constructive feedback in a timely manner to all associates. Confronts problem performers directly and without delay; initiates appropriate disciplinary action when necessary and follows up to monitor progress
- Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability
- Recruits and selects high caliber staff
- Accurately operates the point of sale cashier terminal, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, discounts, insurance, coupons, returns and refunds
- Maintains safe working environment for all associates, customers and patients
- Strong basic math skills (addition, subtraction, multiplication, division)
- Knowledge of current store merchandise
- ABO Certification
- LensCrafters Final Inspector Certification
- Previous experience in customer service and retail
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Retail Manager Resume Examples & Samples
- Have oversight of day-to-day operations
- Deliver high quality food service
- Achieve company and client financial targets and goals
- Develop and maintain client and customer relationships
- Develop strategic plans
- Create a positive environment; and
- Ensure Sodexo Standards are met
- Has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively
- Has culinary production experience and a strong background in safety and sanitation compliance
- Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
- Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and
- Can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience
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Hospitality Retail Manager Resume Examples & Samples
- Bachelors Degree or equivalent experience
- 2+ years of related retail experience, including 1+ years of prior progressively responsible supervisory experience required
- Prior experience in the hospitality industry, or other areas with a clear focus on exceptional customer service, preferred
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to report to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
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Customer Retail Manager Resume Examples & Samples
- Experience in effective customer management and selling to achieve objectives
- Ability to work independently and to plan, organize and set/achieve priorities when performing work
- Superior interpersonal skills (written, verbal, presentation); ability to work within a Customer Business Team framework
- Ability to establish and maintain effective relationships with the Customer and gain their trust and respect
- Willing to travel 5%
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Market Retail Manager Resume Examples & Samples
- Responsible for managing multiple, assigned branches
- Respond to customer issues arising in branches, including but not limited to answering inquiries, complying with requests, and resolving internal and external complaints
- Provide leadership to staff by coaching branch management teams to achieve their goals
- Assist branch management, as needed, or direct/coach all branch associates to ensure that all branches and individual sales are met, and that exceptional customer service is provided to all customers
- Work with branch management teams to assist with prospect lists and development of ideas for new businesses for the branch/bank
- Attend community involvement and branch activities periodically with assigned branch management team
- Work with branch managers to determine staffing needs and assist with making the right hire
- Work with branch management staff on coaching and disciplinary action, as needed, to ensure that expectations for all positions are being met
- Work with branch management teams to ensure that all associates are receiving training, and that evaluations are completed in a timely manner
- Work with management on staff scheduling and evaluate staffing levels to ensure that branches are properly staffed to assist customers’ needs and the branches are complying with the staffing model
- Review bankers’ dashboards regularly and coach branch management teams to review banker’s dashboards and budgets, as needed
- Maintain timely sales, compliance, and security records, in order to provide to management at any given time
- Conduct regular reviews of audit and documentation to verify compliance
- Ensure that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training
- Monitor every touch point with the customer to ensure we are developing and implementing programs to cross sell services
- Monitor, measure and manage sales and business development programs. Develop and monitor sales contests
- Coach and train retail associates on how to successfully conduct internal and external sales
- Oversee performance management for retail staff, including ensuring opportunities for staff development and retention of key employees
- Instill and reinforce our culture cornerstones and create a great place to work for all retail associates
- Strong leadership capabilities-ability to motivate, direct, and empower team members and associates by providing a positive team environment
- Time management, problem solving, and organizational skills
- Ability to read and write procedures, general business correspondence (including short- to- simple correspondence), routine reports, and memos
- Ability to read and interpret documents such as simple instructions, procedure manuals, journals, and government regulations
- Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization, including top management, public groups and/or boards of directors
- Ability to work with other lines of businesses within the bank
- BS/BA degree or
- 4-6 years relevant experience
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E-retail Manager Resume Examples & Samples
- Be the expert in E-Retail, nurturing close relationships with our retailers, international teams and within the brand to lead the E-Retail strategy, brand growth and to be best beauty partner to work with online
- Be ‘Brilliant at Basics’, driving the more technical elements with our retailers to ensure the brand is winning at search, has strong visibility, enhanced content, activities and is at the forefront of trends
- Account Management of Pure Players and reviewing any new online business opportunities
- Strong collaboration with the National Accounts team to provide recommendations to drive e-Retail growth across all retailers, building holistic e-Retail plan of the brand, with distinct retailer strategies
- Ensure clear forecasting, trending and reporting for E-Retail; flagging weekly risks and opportunities to Senior Management. Tracking and reporting against KPI’s
- Use industry tools, internal and retailer data to provide analysis, ROI and insights to the brand
- Enhance processes within the brand at local and international level to ensure seamless E-Retail execution
- Lead projects and activities that will create a point of difference for our Retailers, driving traffic to their website and market share gains for the brand
- Previous e-Commerce experience essential, with ability to demonstrate driving online growth
- Strong influencer, can lead and inspire others
- Ability to build solid relationships, both internally and with external partners
- Strategic mindset – Has to translate and drive brand digital vision
- Highly numerate, with experience in a fast paced commercial environment
- Passion and curiosity for online retail, continuously seeking new opportunities and at the forefront of the ever changing digital landscape
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Retail Manager Resume Examples & Samples
- Additional responsibilities will include
- Following proper cash handling procedures
- Auditing cash drawers and training staff on cash handling procedures
- Training staff on food safety and other topics at monthly staff training sessions
- Enforcing safe food handling procedures
- Maintaining the Horizons point of sale system
- Providing an exceptional customer service focus
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Retail Manager Resume Examples & Samples
- Possesses exceptional leadership and communication skills
- Has a track record of achieving best in class patient satisfaction scores
- Has high expectations for customer service and quality of food
- Has prior experience in a similar role
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Retail Manager Resume Examples & Samples
- Continue to innovate the retail offerings at this account to follow health and wellness oriented food and culinary trends
- Provide the customer with a consistent quality experience
- Maintain cash control and payroll records, as well as inventory, and purchasing
- Maintain
- Monitor and report on the unit retail budget annually, as well as all other reporting including labor and sales reporting for this high volume retail location
- Management, team-building and scheduling of 12 employees
- Ensure high quality customer satisfaction
- Ensure compliance to food safety, sanitation and overall workplace safety standards
- Drive sales, revenue, customer and client satisfaction
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Senior Retail Manager Resume Examples & Samples
- Client Servicing
- Retail Raw data quality
- Data-in
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Retail Manager Resume Examples & Samples
- Previous Food Retail management experience preferred
- Experience training and leading a staff
- Experience with labor control systems, ordering and inventory is helpful
- Excellence in communication, customer service skills and client relations
- Innovative with marketing ideas to bring students into the Retail locations and increase sales
- Positive attitude!
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Retail Manager Resume Examples & Samples
- High volume, fast food experience, preferably with Starbucks, Dunkin Donuts, or coffee shop
- College/University high volume food service management experience including high volume multiple retail food service business,
- Employee training experience
- Experience training and leading an hourly staff and excellent verbal presentation skills to deliver training and presentations to employees or campus groups
- Experience with food and labor computerized management systems
- Experience in the roll out and training of national marketing programs
- Experience developing promotions and campaigns to drive sales,
- Experience working with a diverse client and customer base
- Excellent client and customer skills
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Retail Manager Resume Examples & Samples
- Develop and implement marketing strategies
- Build key relationships with the community and suppliers to support sales of ag products in market area
- Lead and direct all aspects and daily operations of the facility; asset managemen
- Continue ongoing team member training, mentorship, performance management and recruitment
- Coordinate the ordering of fertilizers, seeds, and chemicals
- Familiarity and ability to abide with NH3 Code of Practice and applicable regulations
- Budget and forecast location inventory for continued profitability and facility operation
- Ensure environment, health, and safety programs are in place and enforced
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Mac-retail Manager Resume Examples & Samples
- Proven retail management/assistant retail management experience preferably within cosmetics
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
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Retail Manager Resume Examples & Samples
- Manage the day-to-day operation of the retail, food and beverage, and photo opportunity areas, ensuring efficiency, safety, and world class customer service for our internal and external customer
- Meet secondary spend, Key Performance Indicators (KPI), and Mystery Visit targets while controlling labor costs, costs of sale, and other expenses
- Assist with the implementation of cost control measures in all commercial spend areas, to ensure the maximization of profit at all times
- Ensure the merchandising and display stock levels meet both brand standards and replenishment is carried out consistently
- Accountable for monthly and annual inventory control
- Oversee the timing of the stock orders to maximize key trading periods and factor in the lead times and IP rights involved for LEGO products
- Manages up to 5-6 direct reports; up to 20+ indirect reports. Works closely with HR to ensure all policies and procedures are followed in accordance with company policy and applicable laws
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Asst Retail Manager Resume Examples & Samples
- Building sales and creating and enjoyable guest experience
- Interviewing, staff development, completing performance based schedules, managing labor
- Product placement and product accountability
- Ensures excellence in guest satisfaction through effective training of staff, commitment to a “Do Whatever it Takes” attitude and a hands-on, lead by example management style
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Retail Manager Resume Examples & Samples
- Prepare detailed plans for approval that increase the unit’s revenues by developing creative concepts to market new product lines and direct related vendor sourcing
- Operational accountability including overseeing game-day operations, managing profit & loss, monitoring financial performance and preparing sales reports, budgets, and other reporting tools as needed
- Increase the business’ visibility in the retail industry by fostering relationships between unit/business management, clients and industry professionals
- Working knowledge of Microsoft Office applications
- Possible hazards include, but are not limited to, slips, trips, falls, burns, cuts and strains
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Store Retail Manager Resume Examples & Samples
- Minimum of 3 years of store level retail management experience with prior assistant manager level /sales associate levels of experience
- Previous experience with retail systems, such as Retail Pro, WFM scheduling and others)
- Ability to work long hours and have a flexible schedule to meet the needs of the business. This position will require the ability to work weekdays, evenings, weekends and holidays
- High level of integrity and must lead with integrity at all times
- Must excel at communication with customers, employees, vendors, and management at a variety of levels
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Retail Manager Resume Examples & Samples
- Managing and coordinating day to day operations of the centre with the support of the wider team
- Building and maintaining strong retailer and community relationships
- Managing the centre budget
- Mentoring a small team to achieve success and positive outcomes for our retailers
- Working closely with our Centre Manager to deliver strategic marketing and asset plans
- Exceptional interpersonal and relationship building skills
- Ideally prior marketing experience or a sound understanding of centre retail marketing
- Demonstrated experience leading and mentoring individuals to achieve their full potential
- Impeccable organisational skills and the ability to effectively prioritise your workload
- Sound understanding of financial management including exposure to budgeting and forecasting
- Demonstrated ability to think creatively and drive new revenue
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Senior Retail Manager Resume Examples & Samples
- Supervise daily store operations
- Maintain proper placement of merchandise throughout the store
- Monitor best and worst selling items
- Candidates must possess a minimum of 3 years retail supervisory or management experience that includes inventory management
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Retail Manager, BBC Shop Resume Examples & Samples
- Retail management experience including stock buying, product development, supplier management and negotiation
- Passion and enthusiasm for retail and selling
- Outstanding customer service skills with a friendly, professional approach
- Experience of and familiarity with budget and sales forecasting, budget reconciliation and profit and loss
- Line management experience
- Strong interpersonal skills with the ability to communicate with people at all levels
- PC literate including sound knowledge of Excel, Word and PowerPoint
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NYX Regional Retail Manager Resume Examples & Samples
- Drive the in country’s stores opening, including validating store locations, design and operation process
- Define, validate and follow up on stores’ business plans, selling guidelines and financial performance
- Advice on recruitment, management and training of retail sales personnel
- Act as a bridge with the international team to ensure compliant with the Brand’s global consistency on retail processes
- Collaborate with various internal stakeholders including the regional chief retail officer, internal control, procurement and IT etc(your support network) to ensure consistent implementation of the group’s retail processes
- Spot the best practices to be shared to local country teams through organising retail seminars
- Make frequent trips within APAC and the US
- Minimal 8 years of relevant experience as store regional business manager/ retail brand development manager in fast fashion or make up industry (fast selling and high volume retail models)
- Strong knowledge in retail market in Asia including competitor landscape and consumers dynamics
- Ability to translate growth strategies into pragmatic and operational approach for local countries
- Agility to challenge existing business model and strive for excellence
- Leadership experience in engaging and influence local countries’ team
- Past experience in bringing new brands into APAC is a plus
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Retail Manager Mercedes Resume Examples & Samples
- To provide face to face sales to MB Retail customers in order to maximise profitability by meeting customer needs for finance, insurance and ancillary products
- Managing sales business, incorporating all the company’s products and services to meet customer needs
- Achieve the MB experience, planned sales and profit opportunities within the Dealership, consistently exceeding all external and internal customer expectations
- Ensure that all standards and processes are adhered to in line with MBRG requirements
- To promote the Company's Values
- You are required to maintain ethical standards in accordance with Daimler AG Policies and the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law
- Sales experience in a retail/motor environment
- Cost centre management
- Enthusiasm to deliver the Mercedes-Benz experience and continually improve product knowledge of self and others
- Desire to achieve the highest standard of personalised customer care commensurate with the Mercedes-Benz brand
- Flexible approach to work and people and adaptability to a changing workplace environment
- IT literacy
- Pass relevant CBT modules in respect of insurance, product knowledge and TCF
- Openness to learning and change
- Taking over responsibility and acting consistently Empathy
- Taking over responsibility and acting consistently
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Hospitality Senior Retail Manager Resume Examples & Samples
- 5+ years of related retail experience, including 3+ years of prior progressively responsible supervisory experience required
- For new hires, must meet all FedEx Office employment qualifications in force at timing of hiring
- For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
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Retail Manager Resume Examples & Samples
- College/University high-volume retail food service management experience (Chick Fil A and or Starbucks management experience would be a plus!)
- Strong operational standards, exceptional customer service and ability to lead, engage, train and develop front-line staff; (Blackboard POS operating system knowledge would be a plus)
- Relocation Assistance is available for this position! **
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Retail Manager Resume Examples & Samples
- Identify internal/external customer needs and expectations
- Ensure that Sodexo and customer goals are aligned and met
- Educate and develop rapport with internal/external customers and promote partnerships
- Promote a customer/client centered culture that strives toexceed customer and client needs
- Coordinate all retail initiatives to drive sales growth and track results
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Retail Manager Resume Examples & Samples
- College/university retail food service management experience
- Experience managing multiple fast food service units
- Experience leading and training a retail food service staff
- An understanding of driving sales and controlling costs
- Strength in client and student engagement
- Over the top customer service skills!
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Retail Manager Resume Examples & Samples
- Have the experience and drive to improve Patient, Employee and Customer Satisfaction
- Experience with At Your Request Room Service Dining and be able to implement and adhere to the Sodexo operating standards for this program
- Drive and dependability
- Ability to inspire employees to excel in Patient and Customer interactions
- Be able to deliver superior results by directing and motivating a team of employees to complete assigned responsibilities
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Retail Manager Resume Examples & Samples
- Previous Manager/supervisor experience in a Food Service Retail role
- Skilled at driving sales and controlling costs
- Experience in catering preferred
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Retail Manager Resume Examples & Samples
- College/University retail food service management experience
- Experience with multi-unit, retail food concepts
- DRIVE System experience is a plus
- Previous Sports & Leisure Concessions experience
- Experience with Concessions
- Experience with brand standards
- Experience training and leading a retail food staff (union experience is helpful)
- Cash control and cash handling experience
- Scheduling and Payroll (Kronos)
- Strong financial skills and overall food service management experience at large venues
- Experience with ordering and inventory
- Ability to manage multiple and often conflicting priorities, meet deadlines and pro-actively address account needs
- Food safety and sanitation training
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Retail Manager Resume Examples & Samples
- Prior successful leadership roles with multiple franchise food outlets
- Experience as a front of the house manager, assistant manager, guest relation manager in a high end restaurant environment
- Must be organized, hands on, food production, knowledgeable with food and labor cost is a plus
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Retail Manager Resume Examples & Samples
- Demonstrated organizational skills, including attention to detail
- Minimum of 5 years’ experience in Retail/Gift Shop
- Background in hospitality helfpful
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with ethical integrity; Upholds organizational values
- Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
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Retail Manager Resume Examples & Samples
- Ensuring seamless and consistent customer experience
- Achieving sales, profit and quality of service targets
- Building, motivating and managing a team
- Organising and optimising the smooth running of the Boutique
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Retail Manager Resume Examples & Samples
- College/University retail branded concept or Starbucks-specific management experience
- Experience training and leading a retail food staff (union experience helpful)
- Experience with purchasing, food/labor costs and managing budgets
- Experience with food and physical safety programs
- Experience with service standards and customer satisfaction
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Retail Manager Resume Examples & Samples
- Have previous Sodexo retail management experience in a high volume environment, familiar with Sodexo systems and processes.OR Management of large coffee house or franchise
- Coffee House experience & knowledge base
- Have extensive cash handling management experience, us of POS systems
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Retail Manager Resume Examples & Samples
- Extensive large campus/university retail food service operations experience
- Experience increasing retail sales, managing labor and food costs, and maintaining employee engagement
- Excellent fiscal management experience to write budgets, control expenditures and meet financial targets
- Strong supervisory/leadership experience to provide direction and vision for a diverse team of managers, supervisors and hourly employees
- Experience establishing operational standards, and working with staff to adhere to standards
- Experience analyzing the business, determining new products and services, and working through design and successful implementation
- There is RELOCATION assistance available for this position **
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Retail Manager Resume Examples & Samples
- Provide team leadership by ensuring cohesiveness in the FANS departments and with administration
- Develop a business plan for the administration that establishes a rapport, promotes partnership and exceeds the administrations’ needs and expectations
- Drive innovative strategies for patient satisfaction
- Monitor and manage operations by comparing contract guarantees to historical and present data to analyze and make effective decisions; Manage the budget by increasing revenue and controlling costs, reviewing financial statements and tracking operating expenses
- Constantly improve food service operations in order to drive patient and customer satisfaction
- Maintain and implement sanitary and food safety conditions and training to adhere to auditing procedures and statutory regulations
- Accountable for the execution of product and service quality by maintaining highest level of delivery
- Promote and support workplace diversity initiatives as well as create a positive work environment
- Develop strategic plans for account retention and growth
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Retail Manager Resume Examples & Samples
- Achieve personal daily sales goal and assigned monthly, quarterly and annual territory sales plan while putting the customer at the center of everything they do
- Motivate, train and influence sales through sharing selling skills, artistry tips and product knowledge with sales associates
- Plan and execute SGE and corporate events and daily in-store activity
- Assess in-store stock levels and communicate low inventory levels to AE and merchant
- Plan and manage time effectively when scheduling store visits to maximize efficiency and effectiveness in driving revenue
- Works in coordination with Department Store management to help recruit, train and develop department store employees
- Participate in Regional meeting and monthly conference calls to provide partnership and create solutions to address the business needs
- Accountable for strengthening brand identity and awareness by creating visual merchandising consistency within each store and ensuring visual, inventory and operational standards are met
- Make deadlines for all requests including but limited to: calendars, expense reports and event recaps. Represent the bare Minerals brands in a positive and professional manner through personal example and influence of teams, putting the customer at the center of everything we do
- Uphold Bare Escentuals Dress Code Guidelines & consistently demonstrate a polished and professional appearance, frequently changing makeup styles to reflect current trends by wearing seasonal looks
- Minimum of 3 years’ experience as a cosmetic coordinator or business / counter manager. (or equivalent position)
- Excellent organizational, time management, presentation and communication skills
- Schedules a minimum of 3 Saturdays per month. Must be flexible to change to reflect the needs of the business including weekends, evenings and holidays. One office day per week
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Retail Manager Resume Examples & Samples
- Retail management knowledge
- Ability to identify and select products based on trends
- Ability to supervise people effectively
- Identify and read shipping and product labels
- Perform math calculations with the use of a calculator (percentages, addition, subtraction, multiplication)
- Enter inventory information into computer spreadsheets
- Order inventory using a computer, telephone or fax machine
- Count money and maintain a cash bank
- Use a cash register
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Retail Manager Resume Examples & Samples
- Excellent selling skills
- Desire to work in a team environment
- Strong organizational skills with great attention to detail
- Must meet minimum age requirements to comply with Company policy
- Ability to work with a sense of urgency
- Ability to take initiative and be self-motivated
- Ability to multi-task and manage multiple projects simultaneously
- Demonstrated ability and willingness to learn multiple tasks and technical requirements
- Innovative and creative in approach
- Flexibility to work evenings and weekends
- Build customer satisfaction and loyalty by providing outstanding friendly customer service
- Educate customers on cheese product quality and usage
- Build sales through suggestive selling, sampling, cross-merchandising and unique display presentation
- Plan and execute creative merchandising techniques in support of our cheese strategy
- Create and maintain an exciting and fun environment for customer and Associates
- Ordering and maintain inventory control in order to maximize sales and limit shrink issues
- Cut, weigh, and package products according to customers’ demands
- Process, rotate and replenish products according to prescribed standards
- Maintain accurate, neat records of production, shrink, sales, and inventory
- Ensure proper temperature control of all display cases, storage areas, and product
- Perform management functions as needed in other areas of Deli
- Assist in training and educating other Associates about cheese offerings, presentation, and selling techniques
- Observe and follow all Company policies, sanitation, food safety standards and established standard practices
- Support Company safety standards.Communicate any needed equipment repairs or maintenance work needed
- Keep work area free from debris and safety hazards
- Maintain a neat, well-groomed personal appearance at all times and comply with Company personal appearance policy
- Treat all co-workers with fairness, dignity and respect
- Assist in special projects and perform other functions as assigned by Deli/Seafood Manager
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Touring Retail Manager Resume Examples & Samples
- Minimum 5 years in a Retail Management and/or Retail Operations Role Overseeing Sales Team
- Experience Working Remotely from Direct Supervision to Achieve Company Standards and Excel in Sales
- Experience in Operations, Cash Handling and Inventory Management
- Experience of Training, Managing & Motivating staff to Achieve Sales Goals
- Experience of Managing POS and Reporting System, Maintaining Accurate Records and Minimizing Loss
- Experience of Liaising with Internal & External Partners to Achieve Goals
- Experience in Visual Merchandising
- Experience in Tour and/or Theatre/Event Environment is preferable but not mandatory
- 100% Domestic Travel Required
- Flexible in working hours and conditions in tour markets. Work with tight timelines and urgency
- Must lift minimum of 40lbs on a consistent and daily basis
- Effective Logistical Planner
- Proven success in sales and profit analysis, sales planning and cost management
- Expert in Microsoft Outlook, Excel and Word
- Pro-active problem solver
- Ability to drive sales through own actions and staff management
- Adaptable to change and achieve standards through obstacles
- Self-motivated with the ability to work remotely & obtain what is needed from Line Manager
- Ability to promote brand standards and goals to external partners
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Retail Manager Wholesale Resume Examples & Samples
- Recruit, Hire, Train, Motivate, Schedule and Evaluate Specialist team
- Evaluate in-store Visual and Merchandising execution follow guidelines
- Partner with the AE to establish an action plan by door to drive retail sales
- Adapt style and approach to meet the needs of each store, employee/ prestige consultant, client and represent bareMinerals or buxom to fit its style
- Facilitate educational seminars in coordination with your Account Executive that include but are not limited; New Store openings, Macy Impulse Artistry School, Sephora Brand Focus Days and Ulta Clusters
- Manage Travel and Expense as well as Annual Specialist Budget
- Excellent direct-selling, artistry skills and customer service skills
- A proven track record of achieving personal and territory sales goals
- Experience planning and executing successful cosmetic events
- Professional attitude and ability to be flexible and handle change in a positive manner
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Retail Manager Resume Examples & Samples
- Managing budget and program effectiveness
- Managing retail sales team
- Developing strong client relationships with national retailers
- Making recommendations regarding efficiency and sales growth
- Keeping abreast of industry information and initiatives
- Analyzing and implementing Logitech’s sales and marketing strategies
- Developing strong business plans and preparing client reports
- Financial management of the client’s budgets
- Previous Retail Management with min 5-years+ experience in working with main local Retail companies
- A team player attitude and the ability to work autonomously
- Exceptional communication and presentation skills which includes delivery of clear and concise meeting recaps and related action items
- Business Planning: strong ability to develop sales and inventory plans that meet the needs of Logitech and the customer. This includes smooth ramps of new products and transitions at end of life
- Well versed in PowerPoint, Excel and Word
- Analytical skills and experience
- Self motivation and a passion for results
- Degree preferred
- Intellectually curious and enjoys life-long learning
- Passionate user of Logitech products
- Conversational English
- Car
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Retail Manager Resume Examples & Samples
- Exceptional leadership and team building skills, excellent communication skills, problem solving, experience in managing high volume and delivering exceptional customer service
- Previous Campus upper level Food Service Management experience with Resident Dining and Retails with National and Sodexo brands (Ideally Starbucks, but not required)
- Demonstrate a strong culinary knowledge and understanding the quality of food and be open to creatively meeting the needs of the varied student population
- Managing staff members to best meet the needs of the operation
- Meet and maintain all Sodexo policies and procedures at all times
- Highly developed organizational skills, including ability to manage multiple priorities, meet deadlines and pro-actively address account needs
- Working with a high end client at a showcase account
- Must be able to withhold and adhere to both the Sodexo and Starbucks high quality standards of operation and service
- RELOCATION ASSISTANCE IS AVAILABLE WITH THIS POSITION! **
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Retail Manager Resume Examples & Samples
- Previous supervisory/management background in High volume food service - restaurants, mall food courts, universities or hospitals
- Have extensive cash handling management experience and use of Point of Sale equipment
- Current experience in Food service in Hawaii is preferred - understanding island culture, cuisine, workforce
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Retail Manager Resume Examples & Samples
- 2+ years of management experience preferably within a campus/university/restaurant setting
- High expectations for customer service, consistent delivery and quality of food
- Good understanding of financials as they apply to cost controls of food and labor
- Ability and willingness to develop and train frontline employees
- Ability to think outside of the box
- Desire to support the entire dining operation
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Retail Manager Resume Examples & Samples
- Experience managing multiple fast food or quick service restaurants
- Experience training and leading a retail food service staff; including student employees
- Experience with brand standards and food safety programs
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Retail Manager Resume Examples & Samples
- College/University Einstien’s or Starbucks-specific management experience
- Experience training and leading a retail food staff
- Experience with brand standards and customer satisfaction
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Retail Manager Resume Examples & Samples
- Experience in a fast paced retail environment, preferably in a healthcare setting
- Experience and knowledge in managing in a profit and loss budget with proven ability to control food cost within the department
- Knowledge of retail strategies that provide innovation and contribute to account revenue and operating profit
- Demonstrate exceptional customer service and interpersonal skills
- Previous supervisory experience
- Strong leadership and enthusiastic teambuilding skills
- Ability to work in a collaborative team environment while fostering strong employee, client and customer relationships
- Strong understanding of retail marketing concepts and strategies
- Able to manage and execute multiple priorities, and will ideally have a project management experience
- Experience with Sodexo systems preferred, strong financial acumen and proficient computer skills
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Retail Manager Resume Examples & Samples
- Be a visionary – with strong leadership skills – always looking to the future – ahead of the game, not reactionary
- Be well versed in food service – including providing excellent customer service in a very fast paced, high volume dining environment
- Have fundamental marketing experience - identify innovative ways to engage students, use of social media, theme nights, promotions, etc
- Have strong employee engagement – developing, mentoring, training as well as scheduling hourly and student employees
- Enjoy becoming involved in the campus community, have strengths in relationships with clients, customers, and employees. This manager will be actively involved with the Student Board of Directors
- 2 – 3 years experience in Food Retail, preferably national brands,
- Computer savvy-Familiarity with Sodexo applications such as Food Management System is a plus
- Strong hospitality focus - be engaged and interacting with our clients, students,
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Retail Manager Resume Examples & Samples
- Manage retail programs to Sodexo / Client specifications
- Maintain POS and all Signage and Electronic Communications
- Train front line staff in customer service, cross training on job duties, safety and sanitation standards
- Analyze sales data to make informed business decisions on employee schedules, employee tasks, recommend hours of operation and offer mix
- Manage C-Store and drive profitability
- Recruit, Hire and Train frontline employees
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Retail Manager Resume Examples & Samples
- Demonstrated success creating new business opportunities and revenue streams
- Experience working in a larger organization or university, where diplomacy and professionalism play an essential role
- Thorough understanding of the financial aspects of retail: inventory management, terminology and practices, pricing strategies, analytics, benchmarks and metrics
- Experience with marketing to include developing promotions, organizing events, merchandise planning and analyzing results
- Experience supervising full-time and student employees in multiple departments, including training and performance management where customer engagement, selling and collaboration are key
- Experience with vendor/distributor resources and proven success in building winning partnerships
- Proficiency in collaborating with internal and external University departments to meet business goals
- Demonstrated success with building collaborative and productive teams
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Retail Manager Resume Examples & Samples
- Support Education Manager in implementing retail and education strategy
- 5 years retail operations experience
- Good communication skills and interpersonal skills
- Good business sense and management skills
- Analytical and strategic thinking
- Fluent in English and Cantonese (any other Asian languages will be a plus)
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Retail Manager Resume Examples & Samples
- Ensure adherence to Franchised Brand Standards
- Supervise and coordinate the activities within operation
- Manage all hiring, staffing, labour, progressive discipline, training and administration of HR policies
- Develop and maintain staff job routines
- Develops operational component forecasts each period and is able to explain variances in sales, costs and operational activities
- Oversees the implementation and maintenance of marketing and culinary components within the component
- Collects, records and deposits all revenues received at the component and maintain cash handing procedures
- Responsible for making sure the daily operation of the component are running smoothly with the understanding that there will be times when you’ll have to “jump in” and work within the component
- Supervise, motivate and encourage staff to ensure they are providing excellent customer service
- Monitor equipment repair and maintenance
- Scheduling – tracks daily labour on schedule
- Cash Reconciliation including over/short tracking and employee coaching re: cash handling and Change Till Reconciliation (Daily)
- Responsible for ordering food product for location and conducting weekly inventory
- Maintains accurate records for all transactions including sales, petty cash and all accounts receivable
- Participate and ensure location is following all HR programs
- Ensure reports are completed for all occupational/ non-occupational illness or injury, inventory, invoices, transfers and other operational areas
- Implements and leads compliance on all Aramark operating standards and legislated standards within the component including company policy and procedure, Health and Safety Standards and Safe Food Handling
- Some post-secondary school education is usually required
- At least 3 years of supervisory experience in a fast paced food service environment
- Previous experience working as a supervisor or Manager in a Tim Hortons operation
- Work experience in a Franchise location an asset
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Retail Manager Resume Examples & Samples
- Supervising and management of labor and mentoring of selling associates
- Minimize and control merchandise shrink through proper standard operating procedures
- Supervise physical inventories as well as potential count discrepancies
- Ensure proper staffing for events, while staying within payroll budget
- Ensure proper procedures are met involving cash, credit cards and security requirements
- Address and resolve all customer issues
- Verify accountability report of financial transactions, to include sales and transfers of merchandise to and from the stores/sites
- Periodically check and verify the proper ticketing of merchandise.The incumbent in this position will manage or support following locations
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Consumer Retail Manager Resume Examples & Samples
- 4P/PM focus on country on product/pricing strategy, drive 4P BMS to achieve P&L target
- Ownership of business case, PxQ
- Lead 4P campaigns and GTN program management
- Coaching country 4P which dotted line report
- End-to-end Plan of product/pricing strategy and implement in different countries
- Lead and provide guidance to the country teams to develop and execute sustainable 4P plans
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Retail Manager, MBG Resume Examples & Samples
- To drive country sell out through definition, development and implementation of detailed retail execution plans
- Setting and achieving sell-out/activations targets by account and per PoS
- Map the retail landscape by geography and by account, in order to develop a deep understanding of high potential sell stores (by value & volume)
- Define the overall sell out channel strategy by geography, channel type, account and store
- Co – Define (with Marketing) the campaign calendar in total and per account , in order to have a detailed go to market strategy
- Define and ensure delivery of the requisite assets needed to support the campaign calendar and the total channel offering - these include fixtures & fittings, merchandizing & collaterals, in store PoS material, knowledge and training assets, and be-spoke motivation and incentive programmes
- Defining business cases and related KPI’s for all planned, account retail execution plans
- To build and foster strong relationships within our key partners organisations, ensuring these relationships enable the execution of the desired retail execution plans
- Overall responsibility for the provision and management of in-country field agent teams, in line with the agree total channel offering plan, in order to drive in store recommendation
- Overall responsibility for the provision and management of all in store promotional teams, in line with the agreed total channel offering plan, in order to drive in store sell out
- To be a general ambassador of Motorola, living the company brand, culture values and behaviors
- Superior English and German verbal and written communication skills
- Strong analytical thinking and Presentation skills
- Superior understanding of mobiile phone Market Germany
- Results driven and team player
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Retail Manager Resume Examples & Samples
- College/University high-volume resident and/or retail platform dining management experience
- Experience training and leading a resident dining staff
- Excellent client and customer relations skills
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Retail Manager Resume Examples & Samples
- 2 - 3 years previous Food Retail management experience, preferably overseeing multiple high volume, fast paced and highly demanding food retail venues
- Experience using, training and managing a Point of Sale system, cash handling
- Eye for marketing - implementing and overseeing marketing and sales strategies to increase retail sales
- Strong hospitality focus - be engaged and interactive with our clients, students, faculty and employees
- Ability to work weekends and “mid-shifts.”
- Seeking Bilingual candidates - the ability to speak Spanish could be helpful in managing this workforce
- Leadership – able to provide effective communication to a diverse team of frontline staff and integrate into the current management team along with passion and dedication to be “one of the best,” highly engaged in day to day operations
- Training – able to articulate, demonstrate and uphold operating standards and expectation for the frontline staff through hands on training, coaching and follow up
- Financial – proven excellent results with food cost, labor and controllable expenses
- The campus executes 7,500 transactions per day on average at this all retail account
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Retail Manager Resume Examples & Samples
- Experience managing multiple quick-service food outlets
- Experience training and leading a retail food service staff
- Strong experience with cash handling
- Experience with ordering, inventory and reporting
- Knowledge of brand standards in a retail restaurant setting
- Experience with food and physical safety
- The ability to work in a fast-paced, dynamic food service setting
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Retail Manager Resume Examples & Samples
- 3+ years of food service supervisory or management experience
- Passion for food and customer service
- Experience in managing and developing successful teams
- Ability to lead systems and processes within a high volume food environment
- Professional demeanor
- Remodelling project of food court starting August 2017
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Specialty Retail Manager Resume Examples & Samples
- Provides store management team with direction and resources to complete required tasks, encourages creative/independent problem resolution
- Analyzes and manages financial results of the store to insure maximum profits are balanced with customer satisfaction and associate satisfaction
- Identifies and uses available resources to improve overall financial performance, employee motivation and customer satisfaction
- Reviews, explains, and discusses expected versus actual store performance with store management team
- Identifies and pursues opportunities to modify operating processes to enhance operating efficiency and increased customer service
- Develops short and long-term action plans to reach unit goals and ensures action plans are executed
- Develops Store Manager skills in Assistant Managers/Shift Supervisors in areas including audit preparation, bills and invoices, employee related issues, ordering and inventory management
- Balances and meets deadlines of multiple locations
- Communicates with retail centralized accounting and disseminates information to branch management; serves as liaison to corporate buyers regarding branch needs
- Investigates and analyzes inventory levels of core retail products to determine over/short stock conditions and re-orders products appropriately
- Initiates and identifies retail cycle counts
- Coordinates seasonal floor moves and planograms
- Requires a High School diploma or general education development (GED) diploma; college degree in hospitality, restaurant management preferred
- Requires 2-4 years of experience in managing high volume and/or multi-unit operations
- Requires knowledge of product, customer service, services and quality standards required, equipment and operations standards
- Requires team management, delegation, issue resolution and coaching skills
- Requires ability to handle multiple, concurrent projects within specific time
- Requires organization and time management skills
- Requires ability to motivate others and act as a change agent
- Brand certification a plus
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Regional Retail Manager Resume Examples & Samples
- Drive retail sales in various retailers within designated malls
- Actively sell and participate in demonstrations to customers
- Share ‘best practice' in selling techniques to staff
- Organize and implement incremental business building events
- Work with the Sales and Education Manager to develop specific sales strategies to ensure sales targets and sell-through objectives achieved at store level
- Set & communicate sales goals for the Brand to achieve fiscal objectives through territory planning and monitoring sales and promotional activities and stock levels
- Work with the Sales and Education Manager to design and deliver marketing strategies and planned promotional activities to store management
- Build and maintain proactive business relationships with cosmetic sales manager/s and key floor personnel to ensure continual support for the Brand
- Constantly seek to create exciting visual merchandising programs and ensure they are implemented and correctly maintained with visual dominance of Brand in each door
- Represent Brand in relationships with retail partners, affiliate, competitors etc. in a professional, positive and diplomatic manner
- Negotiate launch support and events with retailers - Implement launch timetable and activities for new doors
- Report and feedback any competitive actively to Sales and Education Manager where market share gains are ahead
- Focus and implement programs in top doors to create incremental sales
- Support marketing calendar and special events
- Coach, train, merchandise and sell/drive sales
- Monitor price structure vs competition
- Manage stock levels to ensure
- Manage the Returns Budget
- Prepare sales reporting as required
- Supervise and manage the level of in-store inventory, new products, visual merchandising, and collateral materials, and ensure their timely availability for marketing activities
- Develop, recommend and implement changes and new initiatives to build business and grow market awareness of Brand by conducting in store activities and promotions
- Actively coach and train staff on products
- Motivate and encourage retail staff to achieve relevant goals and targets for sales and service
- Ensure retail teams understand and adhere to Brand philosopy
- Participate in hiring of staff on counter
- Retail sales experience, preferably cosmetics
- Experience in managing people
- Required to travel 80% of the time
- MS Office – Word, Excel and PowerPoint
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Mac-retail Manager Resume Examples & Samples
- Ensure staff delivers consistent, excellent customer service in accordance with our standards
- Resolve customer issues and requests in an efficient and quick manner
- Develop and utilize customer database for phone calls, product launches, events and appointments in conjunction with the Company’s customer program
- Create and maintain an atmosphere geared to achieving sales and profit goals
- Determine and communicate individual and team sales goals and hold staff accountable for results in accordance with the brand’s business practices
- Analyze and review goal attainment and develop strategies to improve performance
- Control all store expenses within budget guidelines
- Manage cash loss prevention procedures and established security policies
- Manage time, establish priorities and delegate effectively to meet goals and objectives
- Maintain appropriate inventory levels
- Prepare, coordinate and ensure a complete and accurate physical inventory as required
- Follow and implement all corporate visual presentation standards and guidelines
- Execute new launch displays, collateral placement, etc
- Oversee all planning details for events
- Maintain a cohesive, cooperative work environment through team building and motivation
- Maintain a communication system for the store to ensure all staff review current initiatives and direction
- Hold regular and productive staff meetings with AT&D
- Recruit, hire and develop top Artist and management professionals, maintaining an active candidate pool
- Administer all training programs for selling skills, customer service, products and operations
- Conduct monthly coaching sessions to communicate objectives, set goals and follow up on progress according to the company’s business programs
- Perform thorough and timely staff reviews and initiate increases, promotions, disciplinary action and terminations with MRO and Human Resources approval
- Ensure staff is trained in service and artistic skills as established by the Company
- Managerial experience
- 1-2 years key holder responsibility in a supervisory role in a service oriented environment
- Computer literate – MS Office
- Make-up Certification
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Associate Retail Manager Resume Examples & Samples
- Monitoring, development and application administrative and business procedures
- Ability to take initiative
- Strength in creating and proposing new ideas
- Highly organized and thorough way of working
- Diplomatic attitude and persuasive competence
- Good IT skills (word, excel, ppt, ...) JDA knowledge would be considered as a plus
- Sense for pedagogy and adult education
- Sense for Service
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Specialty Retail Manager Resume Examples & Samples
- Support and maximize Centerplate's merchandise revenue through implementation and oversight of systems and policies related to retail operations
- Ensure standards for product presentation are met, create compelling merchandising displays and deploy tactics to ensure an exceptional service experience that inspire customers to buy
- Provide leadership and direction to merchandise supervisors, clerks and cashiers
- Ensure that all work areas are maintained
- Bachelors degree, or combination of education and work experience to support on-the-job effectiveness
- 2-3 years management experience in a fast-paced retail sales environment preferred
- Demonstrated ability to understand and effectively implement written and verbal instructions
- Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks
- Ability to work well independently
- Ability to work well in a high stress, fast paced environment
- Ability to perform mathematical calculations, to include addition, subtraction, multiplication and division
- Must be able to speak, read, write and understand the primary language(s) used by guests who typically visit the work location
- Technology aptitude for working with POS, digital register, Microsoft Office
- Strong skills for persuasive sales, with keen ability to connect easily with customers
- Scheduling flexibility to meet operational needs. Hours may be extended or irregular to include nights, weekends and holidays
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Retail Manager Resume Examples & Samples
- A corporate culture where your skills are judged only by your results - our motto: Every Day is a Casual Friday
- The security of an expanding company with 11.000 employees and a company pension scheme
- Attractive employee discounts in our online shop and a public transport ticket at a discount
- An easily accessible workplace right on the main arteries of the hottest Berlin districts
- A feel-good team: We don't just work well together, we also like to get together after work