Retail Manager Job Description
Retail Manager Duties & Responsibilities
To write an effective retail manager job description, begin by listing detailed duties, responsibilities and expectations. We have included retail manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Retail Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Retail Manager
List any licenses or certifications required by the position: PMP, FMA, CFM, ITIL, EPA
Education for Retail Manager
Typically a job would require a certain level of education.
Employers hiring for the retail manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Management, Marketing, Business/Administration, Culinary, General Education, Retail Management, Associates, Finance
Skills for Retail Manager
Desired skills for retail manager include:
Desired experience for retail manager includes:
Retail Manager Examples
Retail Manager Job Description
- Maintain different performance matrices at store level, ensuring timely reporting on daily, weekly and monthly basis and data management
- Store inventory management
- Identifying, upskilling and managing a team of experts
- Managing and motivating a team who will handle all client deliverables in order to meet and exceed client satisfaction targets
- Providing service management by engaging with Senior Managers in the business to ensure they are aware of how the Client Response Department operates and manages external suppliers and service levels (including vendors)
- Acts a point of escalation for incident management in the department
- The ability to thrive in a fast paced and demanding environment whilst maintaining high standards
- The knowledge of business process improvement is also an advantage
- Establish and maintain monthly, quarterly, and yearly staff goals in an effort to exceed both professional expectations and those of our guests
- Maintain a professional leadership style and mentors supervisors and sales staff
- Should be a graduate (MBA preferable)
- Experience in pre – sale and post – sale activity
- Good coordinating skills to handle team
- Computer proficiency in MS – Excel, MS – Word, MS – PPT
- Do you have a strong desire to provide first class customer service?
- Have you got the skills and experience to motivate your sales team?
Retail Manager Job Description
- Coordinates marketing efforts of retail healthcare for the business needs to maximize revenues and customer satisfaction
- Work closely with EMEA Marketing Directors to communicate retail strategy across channels and support the management of budget requests accordingly
- To train new colleagues in the operational aspects of the shop necessary to these new colleagues
- To do up a duty roster before the start of every month
- To ensure that the shop is always neat and tidy
- To conduct monthly stock counts or when necessary
- To achieve monthly budget target
- Responsible for selecting and maintaining inventory for the Gift shop and Sundry shop, including attending trade shows
- Manages inventory and seasonal rollovers to maximize profitability
- Maintains inventory appeal and price ranges to satisfy guests
- Does motivating your team to meet and exceed targets excite you?
- Must be flexible with schedule, able to work nights, weekends and holidays
- Responsible for the financial success of the Dallas market, he or she will be accountable for market sales, including revenue generated in the store, online and through our Customer Care channel for the market
- Excellent excel and communication & interpersonal skills and the ability to build a team
- As part of the online application process you will be prompted to answer two targeted questions
- Strong command of the English language for all written correspondence & oral communication
Retail Manager Job Description
- Set goals and measures for retail team, and maintain structure to provide continuous team growth
- Work cohesively with Loss Prevention, Human Resources, Cash Control, and other support areas to ensure compliance and support
- Ensure safety standards are in place and consistently enforced
- Be an engaged global leader, participating in Unit 10 and committee responsibilities while seeking out opportunities to support the success of our parks
- Guide teams in the development of impactful deliverables for multiple work streams that create long-term change for some of the world’s most exciting brands
- Build strong relationships with senior client stakeholders that support ongoing projects and open the door to growth opportunities
- Identify the complex problems facing our clients and build plans that creatively address their challenges
- Shape the firm’s future by identifying opportunities to grow existing accounts
- Play a central role in your team’s growth through coaching and constructive review of ongoing engagements
- Experience leading project staffing, invoicing, budgeting, profitability analysis, and opportunity/funnel management
- Ability drive issues to close
- Confidence, ambition, competitiveness
- Proficient in office software packages (word processing, spreadsheets, Internet, e-mail, ) MS Office preferred and
- Plant/ Gardening knowledge is preferred
- Ability to effectively hire and train seasonal staff
- Knowledge of Microsoft Office programs (Excel, PowerPoint, Microsoft Word, and Outlook) preferred
Retail Manager Job Description
- Fosters a sales and quality culture within the retail store by focusing on the achievement of scorecard goals to include revenue growth, sales, and Quality Standards
- Monitors day-to-day integration, coordination and communication between all business units in the retail store and ensuring high quality customer service is provided by associates
- Assists retail store associates in serving customers as needed
- Effectively uses time management techniques to prioritize work, clarify, identify needs, and delegate work to meet production expectations and competing demands of managing large location and/or multiple locations
- Control inventory, food preparation and reduce waste to reduce food cost
- Organizes and conducts pre-shift and departmental meetings daily
- Maintains communication with all departments to ensure customer service needs are met
- Maintains highest level of client/guest satisfaction
- Maintains cleanliness and presentation of dining area
- Ensures the highest level of service to clients and their guests
- Proficient in Microsoft Office inventory and labor management programs
- Well-versed in Music & Arts policy and procedures
- Well-versed in Music & Arts product knowledge
- Prevalent community involvement a plus
- Minimum of 3 years’ experience as a cosmetic coordinator or business / counter manager
- Executes Retail marketing plans in market
Retail Manager Job Description
- Ensure all visual standards and consistent stock levels in all Retail locations
- Ensure the cleanliness of all Retail & Games locations and assist in general park presentation and cleanliness
- Manages day-to-day operations at the retail store, including staffing, safety, compliance (OSHA, EPA, SAFECOR), security, inventory, counter sales, training
- Manages all critical issues at the retail store including sales, sales growth, budgets, margins and operational expenses, AR, credit & collections, competitor information, sales forecast and analysis
- Overall responsibility for safety leadership and compliance of all retail store employees
- Use creative solutions to meet the customers’ needs
- Partner with Outside Sales, Repair, Customer Service, Credit and all of HSC to meet customer needs and grow the business
- Prioritize and assign duties and work orders
- Coordinate work flow and schedule time off
- Provide necessary training and performance evaluation, make hiring and termination recommendations
- Strong language skills in English, and local markets in order to support French & Belgium customers
- The job holder will be responsible for a Key Marketing Plan, and lead input and output for the following planning purposes
- Experience of working with agencies across multiple channels and countries
- Frame & implement a Retail Excellence Strategy to reach objectives in terms of growth and profitability
- Workforce optimization and efficiency
- Education transversal projects