Regional Head Resume Samples

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S Schmeler

Shanelle

Schmeler

289 Antonio River

Los Angeles

+1 (555) 347 9408

289 Antonio River

Los Angeles

Phone

p +1 (555) 347 9408

Experience Experience

Philadelphia, PA

Regional Head

Philadelphia, PA

Cronin LLC

Philadelphia, PA

Regional Head

Work with managers in the team to achieve excellent business results through performance coaching and performance management creating a high performing team
Client management to socialize the new engagement model, including approach and SLAs. Approach will include roadshows to key stakeholders in the region to provide education on the operating model, expectations, and address feedback
A change agent who can define paths to enhanced business results/improved customer service and introduce necessary change while maintaining employee morale and customer relations
Responsible for ensuring Recruiting Support resources achieve 24-48 hour cycle time for completion of onboarding (Due Diligence, IDs, Visa clearance, and Work Order finalization) for all resources (onshore and offshore)
Translate sales and service strategies into operational and tactical goals for the Region focusing on delivering our customer value proposition to our client base
Assist in promoting awareness of risk management principles through establishing best practices
Contribute to promoting a positive, high performance working environment where Regional Actuarial work cohesively across and within teams

Chicago, IL

IT Regional Head

Chicago, IL

Boyer-Barrows

Chicago, IL

IT Regional Head

Acts as key point of contact for all IT matters at the Region
Prepares all consolidation materials and completes all integration plan milestones per plan to support the Consolidation and Integration into BTS
Updates to site executive management for Business Advisory Committee (BAC) decision making
Delivers IT solutions, whether application and/or infrastructure in coordinate with BTS products and services
Updates and maintains portfolio of projects and applications
Acts as key communication point for all BTS and Division IT matters at the site
Establishes strong cooperation with other Abbott ITOs

present

San Francisco, CA

Gcg-regional Head

San Francisco, CA

Dooley, Hand and Rosenbaum

present

San Francisco, CA

Gcg-regional Head

present

Develop strategic actions through analysing robust MIS reports or by benchmarking the competitor landscape
Identify solutions for better financial management proposition
Identify new revenue opportunities and develop initiatives to drive volumes
Work with countries for privileges and offers to support the value proposition pillars
Formulate marketing programs that encompass market opportunities, segment development and product penetration
Develop marketing programs to encourage fund top-up to meet min threshold eligibility and multiple products bundle sign up
Seal regional deals for reward/cost optimization, plus standardization for acquisition management purpose

Education Education

Bachelor’s Degree in Business Administration

Georgia State University

Bachelor’s Degree in Business Administration

Skills Skills

Strong working knowledge of relevant operational areas which interface with this role
Detail orientation and ability to accurately analyze transactions
Demonstrated success upgrading internal business functions/elevating processes to levels that delivered greater efficiency and enhanced business results
Ability to manage the pressure of deadlines and multiple tasks
Excellent oral and written communication skills
Excellent negotiating and deal structuring skills
Impeccable integrity
Strong relationship development skills
Ability to assemble internal and external resources to accomplish complex tasks
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Gf-regional Head of AML Investigations Resume Examples & Samples

Graduate Degree from a recognized university (Accountancy, Banking, Business, Economics or Law) or Relevant professional qualification in financial services or audit
At least a Post Graduate Degree
At least ten (10) years of professional work experience that includes managing and supervising teams, writing, presenting, and past experiences managing relationships with diverse managers
Eight (8) plus years experience in reviewing customer transactions and information for potentially suspicious activity and performing AML related investigations
Eight (8) plus years experience in reviewing and approving Know Your Customer (KYC) files for complex banking products, performing analysis of customer information/transactions, and preparing Suspicious Activity Reports (SARs)/Suspicious Transaction Reports (STRs)
Excellent research skills including experience with online research tools
Advanced proficiency in Microsoft Word, Excel, Access, PowerPoint, and Outlook
Strong writing, analytical, and communication skills
Able to multitask and complete projects on time

Regional Head Resume Examples & Samples

LLB degree or equivalent
ACAMS Certificate
Certificate in Money Laundering Control
At least 5 years senior managerial experience
At least 5 years’ experience in the field of Anti-Money Laundering/Financial Crime
Specialist knowledge of the all Financial Crime regulatory requirements within the
Central and South Africa and Indian Ocean Islands region
Microsoft Office, specifically Excel, Word, Visio, MS Project, Outlook email, Internet
Strong working knowledge of relevant operational areas which interface with this role
Previously work with and in African jurisdictions
Communication skills Relationship building

Regional Head of International Resume Examples & Samples

Lead the International teams in the Americas to achieve the business objectives to increase revenues from subsidiary businesses and deepen client wallet share
Build the Commercial Banking International franchise value/reputation in the market place
Support business opportunities on a strategic basis, bringing in country/support function expertise as appropriate. (sponsorship of key deals)
Ensure that product capabilities are aligned appropriately to Subsidiary Business teams and that product share of wallet continues to increase
Key internal stakeholders: Regional Heads of CMB, Country Heads of CMB, Country Heads of LC, Heads of MME, Regional Product Heads (GTRF, PCM, GM) and Country Product Heads (GTRF, PCM, GM) to ensure successful execution of the International/Subsidiary business strategy across all CMB markets globally
Engagement with key customers from LC and MME in order to develop strategic dialogues to drive franchise-enhancing transactions
Maintain and develop a permanent Communication flow with all internal stakeholders in Geographies, Products, Global stakeholders and relevant supporting functions
Manage functionally in liaison with local Country Management
Manage relationships and governance with Products (PCM, Trade,GM)
Identify strategic opportunities with key existing clients in order to deliver a step-change in financial performance
CMB is one of the fastest growing business lines in HSBC and is enjoying an increased profile within the Group based on historically strong financial results. The vision for CMB is “to set the international standard for commercial banking” and this is supported by a two-pronged strategy “to be the leading international business bank” and “to be the best bank for business”. Commercial Banking operates in 73 countries, employing over 25,000 staff, with global revenues of US$12 billion in 2010, delivering PBT of over USD30bn in the last five years. CMB has over 3 million customers globally serviced by over 8500 Relationship Managers
Our strategy and vision must differentiate HSBC, take advantage of our global scale, and use our international capabilities to be the market leader for businesses wanting to transact across borders. The jobholder will be a senior executive within CMB and is expected to work independently developing the strategy and work closely with the CMB Regional Heads and Country Heads of CMB to align the approach with all of CMB while building internal partnerships with PFS, GTB, Insurance, and others to optimize profits
Proven achievement in leadership/management roles
Previous experience in the International subsidiary/Multinationals business
Proven ability to gain substantial business for the Group across a full range of products
Track record of building & developing long term relationships including at key decision maker level for all clients
Ability to develop a strategic dialogue with the client on a multi dimensional basis
Excellent portfolio management skills
Excellent knowledge of HSBC Group and products, and a strong network of contacts across all business areas
Proven record of proactively developing and originating client solutions
Advanced understanding of risk management and risk mitigation

Regional Head Resume Examples & Samples

Accountable for the achievement of performance objectives in the business area
Benchmark productivity of the department against industry standards
Work with Internal Audit during the scoping of audits to ensure fair coverage
Develop and implement procedures and activities to enable avoidance, reduction or mitigation of risks
Respond appropriately and timeously to all customer needs
Establish and maintain good professional relationships
Devise, implement and track action plans to address Treating Customer Fairly principles and First Point Of Contact resolution
Formulate and implement annual financial and operational action plans
Pursue and contract business in all sectors within allocated region
Promote existing clients use of new products, services and solutions
Drive strategic initiatives to support financial performance against allocated targets
Contribute to the development of business unit strategy for the next 2-3 years
Review and update the departments organisation structure and role profiles regularly
Ensure that Code of Good Practice targets are met for the team
Ensure satisfactory service delivery and equal distribution of workloads in the teams
Manage cost within approved budget
Ensure compliance to policies, legislation and regulations and that staff compliance training and attestations are in place
Perform people management functions, including but not limited to
B Degree in Commercial discipline or equivalent NQF level 6 qualification
Five (5) years general banking experience
Five (5) years International Banking or Trade Finance experience
Two (2) years people management experience
One (1) year FAIS experience
NQF Level 4 FAIS qualification with 12 credits or equivalent educational qualification
Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet

Asia Cadd BSU Regional Head Resume Examples & Samples

Meet with ICG – Banking and Markets Senior Management on monthly basis to report KPI’s and KRI’s
Manage team leads in region in accordance with globally consistent CADD BSU standards
Point of escalation for team leaders / case managers, relationship management team and compliance within region
Ongoing management reporting to senior management within BSU
Assist Team Leads/Section Managers in maintaining a workforce with capability to execute flawlessly
Ensure knowledgeable staff and continuous development plans in place for team members
Ensure transparent and open people management culture within teams
Setting, monitoring and achieving operational goals for region in accordance with global objectives, and delivering against agreed targets in terms of quality, productivity for the region
Ensure that the key processing controls in the department are maintained by teams within pre-requisite standards
Oversight for the Pending Business ensuring adequate plans in place to address in line with standards
Oversight for the timely and accurate MIS reporting of processing / escalation metrics for department
Ensure adequate capacity planning / budgeting process
Assist with coordination of periodic quality testing as required (MCA, CER, Peer reviews)
Represent ICG on various KYC/AML governance committee, risk committees and technology change control board
Keep regional, global and matrix manager informed of all key achievements, risks and issues within CADD BSU on an ongoing basis
Ensure the spread of best practice and consistency of approach across CADD BSU departments/satellites in line with global requirements
Design, manage, and continuously optimise and improve processes of the CADD BSU in accordance with global standards
Implement change and innovation to the region to ensure best practice
Experience in operations management
Deep understanding of efficiency metrics
Deep understanding of capacity planning, effort distribution and inventory management
Knowledge and experience in ensuring key stakeholders customer satisfaction
Deep understanding of quality measurement metrics
Management of department of equivalent size or more
Demonstrate ability to Lead and Motivate individuals within a pressurised environment
7+ years experience in banking or finance
Knowledge of AML policies and regulatory requirements

Regional Head Resume Examples & Samples

Translate sales and service strategies into operational and tactical goals for the Region focusing on delivering our customer value proposition to our client base
Ensure and influence overall alignment between Absa Group, the Retail Cluster strategic themes and Private Bank strategic themes through effective implementation of strategic objectives across segments and direct reports
Actively commit and participate at national Private Bank Coverage Management level by contributing and influencing strategic direction within the Region as well as for the broader Private Bank Coverage business
Actively commit and to position Private Bank Coverage internally throughout the organisation focusing on creating brand ambassadors through the experience our staff have with our value proposition
Establish strategic external and internal business relationships through networking in local (provincial) and external markets for the purposes of brand positioning and business growth
Translate the Private Bank strategy in Regional context by means of a well-articulated Business Plan and ensure shared understanding by all within scope of influence
Continuously assess the market and competitor landscape by accessing competitor intelligence through the internet external networking ensuring that the regional business plan is continuously refined and relevant in order to retain a competitive position, as well as integrated focus on market opportunities
Develop a comprehensive strategy for the Region by unpacking the strategic themes into a comprehensive business plan aimed at achieving the desired client satisfaction, deeper share of wallet, increased business sustainability and profitability
Achieve sales targets for the region by developing and implementing effective customer strategies, retention, and expansion and cross-sell tactics by using available tools and customer insights
Manage regional performance by applying available tools and customer insights in order to devise and implement performance gap closing initiatives
Manage region’s total average income per client as per agreed targets by applying available tools and customer insights to devise and implement gap closing initiative
Formulate appropriate client strategies (cross sell, acquisition, retention and expansion) by applying available tools and customer insights – this includes the optimal management and client migrations
Retain customer relationships and grow share of wallet among existing customers, as well as improve Customer Service Measures through the application of the Customer Contact Guidelines within the Region (i.e. Customer Contact Management) by contacting top 20 clients at least once a month
As p Contribute to the development of a broader people strategy for the Private Bank Coverage business
Work with managers in the team to achieve excellent business results through performance coaching and performance management creating a high performing team
Coach the Management team on how to conduct meaningful Performance Development discussions and how to deal with non-performance effectively
Develop and maintain a succession plan for the team and your role in terms of key and high risk roles within the Region in accordance with formal Talent Management guidelines.art of displaying portfolio leadership contribute to and participate in discussions on how to broadly drive performance improvement for the entire Private Bank Coverage business beyond immediate region of accountability
Determine and analyse training and development needs for managers and ensure they do the same for their teams driving continues personal development as a culture
Review training plans and budgets prepared by managers ensuring it is targeted in order to achieve the adequate skills level and minimum requirements training. Ensure that all compliance training is incorporated and vigorously monitored
With the support from the HR Business Partner, interview and recruit direct reports and provide support to them during the recruitment of their teams on request
Ensure that managers create effective workforce plans and recruitment demand plans for their areas
Review requests from managers in team for headcount changes. Recommend, approve or decline of the request to the Head of Client Relations and Service Management
Ensure that Transformation and diversity is continually improved upon in the region through recruitment activities to diversity forums
Position Private Bank both internally and externally as a preferred employer and thereby ensure that the existence of a talent pipeline representative of internal and external candidates (best in the industry)
Masters degree in Business Administration or equivalent NQF level 7 qualification
Ten (10) years experience within a Banking or Financial Services environment
Five (5) years management or leadership experience within a Private Banking; Wealth
Management or Business Banking environment
Proven track record of leading large teams through change and transformation as well as building capabilities to deliver on business strategic goals

Regional Head of Diversity & Inclusion Resume Examples & Samples

Serve as a thought partner on the strategy and vision for Diversity & Inclusion, providing guidance and consultation to HR partners, business leaders, managers, and employees
Coordinate the development, implementation, and monitoring of diversity working groups and councils
Formulate and execute innovative and customized enterprise-wide or department-specific diversity strategies and tactics that result in driving action and change in the organization
Analyze employment activities such as applicant flow, new hires, terminations, transfers, and promotions to identify potential areas of focus and other opportunities to promote diversity initiatives
Conducting on-going research on demographic trends and best practices, identifying and recommending strategies for enhancing diversity and inclusion efforts
Working closely with the recruiting team and HR Business Partners to develop innovative diversity recruiting strategies and programs
Bachelor's/Master's Degree in Business or HR related program preferred or relevant work experience
Proven experience in delivering diversity and inclusion strategies or initiatives
Subject matter expert in diversity management or related field; viewed as a thought leader
Display understanding of cross-cultural, international, and diversity communication theories
Self-directed and able to implement complex work plans with minimal supervision (takes initiative)
Analytical skills, including experience in analyzing and interpreting numerical data, and translating analyses into meaningful recommendations and next steps
Proficiency in the Microsoft Office Suite to include Word, Power Point and Excel

Gcg-regional Head Resume Examples & Samples

Strategise the portfolio growth, be it cross-sell for product penetration or AUM top up, through analysing robust MIS reports or by benchmarking the competitor landscape
Evaluate the migration of customers to the right servicing model to optimize cost efficiency
Identify new revenue opportunities and develop initiatives to drive volumes
Formulate marketing programs that encompass market opportunities, segment development and product penetration
Formulate a smooth upgrade and downgrade process for greater customer experience
Focus on Low Revenue Customers to minimize the loss by migrating to low cost of servicing, upsell/cross sell, and if all fails, aggressively attrite the customers form the base
Develop and implement programs to increase customer engagement and satisfaction across rewards, recognition and events
Increase rNPS score through customer satisfaction via relevant product offerings, efficient servicing channel and client recognition
Seal regional deals for reward/cost optimization, plus standardization for portfolio management purpose
Migrate best practices from the successful countries to encourage adoption
Minimum 10 years marketing experience in the banking industry
Segment/portfolio management experience
Presentation, communication, negotiation and persuasion skills
Resourceful, creative, assertive, dynamic, detail oriented and good articulation skills

Gcg-regional Head Resume Examples & Samples

Conceptualise the acquisition strategy by evaluating the channel efficiency and productivity
Formulate a smooth customer onboarding experiencing from pre-acquisition stage to acquisition stage to the early engagement stage
Develop marketing programs to encourage fund top-up to meet min threshold eligibility and multiple products bundle sign up
Strategise the acquisition growth; be it by quantity, or quality via cross-sell for product penetration or AUM top-up
Develop strategic actions through analysing robust MIS reports or by benchmarking the competitor landscape
Identify new revenue opportunities and develop initiatives to drive volumes for new acquisitions
Increase rNPS score through customer satisfaction via remarkable in boarding experience, relevant product offerings, efficient servicing channel and client recognition
Seal regional deals for reward/cost optimization, plus standardization for acquisition management purpose
Analyse the whole segment performance on a monthly basis, understanding the business and all associated remedial actions
Segment/acquisition management experience

Gcg-regional Head Resume Examples & Samples

Conceptualise the value proposition with the countries through research and surveys
Work with countries for privileges and offers to support the value proposition pillars
Formulate a dynamic engagement/servicing model be it with PBs/ CitiPhone or the digital channel space
Identify solutions for better financial management proposition
Formulate a smooth customer onboarding experiencing as part of the key proposition
Ensure global and regional standardization for the launch
Seal regional deals for reward/cost optimization, plus standardization for launch purpose
Segment management experience

Regional Head of Collateral Management Resume Examples & Samples

Day to day management of the U.S. Collateral Mgt. team including staff performance appraisals and compensation decisions
Attend all business meetings and provide Collateral management “sign off” for Product Due Diligence, Transaction Approvals and new business initiatives related to collateral
Liaise with IT development and production support teams in order to ensure efficient and timely performance of production system environment and required enhancements to support the business
Oversee the production of various MIS reports including all end of day, dispute resolution, status and monthly reporting requirements
Working with the Global Head, Business Manager and Head of IT, devise the annual operating plan for the U.S. Collateral team including the strategic direction of team
Oversee the Client Valuations team to provide required support and back-up of valuations project
Ensure adequate controls are in place, procedures are current and all regulatory and internal audit requirements are adhered to
Work closely with other regional heads of Collateral and Valuations to capture business requirements in support of business
Through Bank’s PDD process approve or deny new business proposals that may or may not require collateral support
Working with IT and Global Management team recommending and prioritizing IT development for Bank’s Collateral Management systems
Minimum of 5 years experience in a Collateral Management team with at least 3 years of specific management experience
Strong knowledge of OTC derivative and repo products with the ability to understand complex structures and the relation Collateral Management plays in an Investment Banking organization
Ability to multi-task and manage multiple initiatives at the same time
Strong interpersonal skills and ability to correspond with senior management in all other areas of HSBC
Proficient in MS Office, including MS PowerPoint
Ability to work independently and in a high pressure environment
Minimum of 5 years experience in Collateral Management with at least 3 years of specific management experience
College Degree required
Series 99 (or an equivalent license, e.g. Series 7)

Regional Head of Capital Projects Resume Examples & Samples

Managing the Americas footprint of 46 buildings (4.4Msqft) across the complete business asset class. This equates to ~11% of Barclays total Global footprint
Manage and execute built environment throughout the portfolio consisting of Offices, Data Centres and Retail Branches
Candidate requires honed supplier relationship skills and solid customer relationship management skills
Responsible for strategy reviews and proposals across the regional footprint
Limited direct line management as operations outsourced to supply chain
10+ years of experience working effectively across teams, and communicate effectively at all levels
10+ years of relevant experience within the construction industry
10+ years of experience of operating and managing large time and cost sensitive projects in a pressurised environment
10+ years of experience of resource and cost management on large projects
10+ years of experience with Risk management
Exemplary supplier communication skills
A strong all round experience of commercial workspace construction practices
Good experience of regional delivery
Strong understanding of value management
Awareness of commercial market
Good experience in and passionate about partnering with suppliers
Embraces change and the benefits it can bring to successful project delivery
Strong IT skills including proven capability to manage and analyse large volumes of data using advanced use of IT systems and databases

Regional Head of Rbwm NAM Resume Examples & Samples

Leads a large organization across different geographies comprised of diverse functional teams with varied experiences and skills
Creating and enforcing scalable processes and structures that allow the organization to meet all legal, regulatory and Group strategies and requirements, while simultaneously providing enough adaptability to the fast-changing macro environment, competitive pressures and internal strategies
Implement strategy to leverage a multichannel approach creating value and competitive advantage in our target markets and in partnership with colleagues within the RBWM Leadership Team deliver a truly differentiated service proposition
Work collectively with colleagues and key stakeholders and optimize use of HSBC’s facilities and scale to gain competitive advantage
Be accountable for P&L performance, Brand Health, Recommendation scores as well as Customer satisfaction levels
Manage liquidity, funding, RWAs and capital for the business by legal entity
Allocate capital to the business activities of legal entities within its region in accordance with the ‘five filters’ framework
Accountable for P&L performance in line with GMB and Global Business plans
Determine risk appetite, which is managed by legal entity
Ensure pricing reflects risk characteristics by country and business type
Maintain the relevant government and regulatory relationships and ensure that our business is conducted in keeping with local regulations
Represent the Group within North America with clients, employee groups and other key stakeholders
Continue to expand local market share, particularly in premium segments, while timely balancing risk-reward in view of volatile environment
Previous roles managing large, complex retail banking and wealth management businesses
Experience managing within a complex, global business
Proven track record in leading and managing change, particularly given the organization’s continually evolving nature
Strong business acumen and ability to continually make trade-off decisions
Strong understanding of the “digital” and a demonstrable ability to realize new technology to the benefit of consumers, staff and shareholders
Credit training or equivalent experience
Strong sales, management, planning, financial, leadership, motivational, project management and communications skills
Effective negotiator and ability to influence senior and executive management both internally and externally
Thorough knowledge of typical lending and credit approval processes, pertinent regulations impacting retail banking activities and delivery systems and channels
Understanding of the North America consumer markets
Sound understanding of retail customer segments, typical products offered and the competitive market
Good understanding of asset and liability management, finance, financial services and e-Business and their commercial realities and experience in: Card Services, e-Banking, Lending, Product Management
Experience managing profitability, liquidity, funding, RWAs and capital
Experience with risk, compliance and regulatory issues

Gcg-regional Head, Citi Resume Examples & Samples

Channel Strategy: Develop and drive implementation of a well-structured, and consistent channel strategy across countries
Reinvigorate Value Proposition: Development and roll-out of differentiated, consistent value proposition for the corporate segment - both employee and company-level (including coverage model, products, pricing, affluence tiering, etc.)
Cross-Business Partnership & Relationship Management: Collaborate effectively with ICG/Corporate Bank/LCB Partners to drive sales momentum from top companies (MNCs and Local)
Performance Management: Define channel KPIs, and drive country Citi-At-Work teams to deliver improved sales effectiveness, including NTB Acquisition & Quality and Channel P&L (Revenue, Rev/Client, Expenses, and EBIT)
Ability to think strategically, understand the drivers of value, and scope/prioritize large-scale initiatives across countries and businesses
Ability to work effectively with senior managers and large teams across countries; regional office experience valued
Excellent communication skills and the ability to structure cogent business analyses
Strong experience managing acquisition or customer segments (e.g. Citibanking, Citigold) and banking products
An understanding of Citi's consumer businesses globally and in Asia Pacific, client segmentation, value proposition creation, and client portfolio management
Strong knowledge of Asia Pacific Markets/countries
Experience in ICG coverage/sales team highly regarded
Degree holder in Business
MBA highly regarded
Minimum 10 - 15 years of business experience with a focus in financial services
Ideally, have a strong understanding of Retail Banking & Card Products, channels & customer segments
Proven ability to deliver results through others and strong influencing skills

Regional Head of Transactions Resume Examples & Samples

10+ years of applicable experience
Demonstrated leadership skills – proven ability to lead teams through changes in systems and provider models, while successfully achieving key goals and objectives
Ability to influence with /without authority
Accomplished mentor and teacher. Enthusiastic advocate for CRS, team and client
Strong financial/business acumen
Deal structuring experience
Experience in multiple markets across the country

Gcg Regional Head Resume Examples & Samples

Develop annual strategic priorities for the APAC region, prioritizing the country initiatives based on the market specifics and the regulatory environment in each country
Work with regional and country teams to identify business/financial opportunities and risks
Ensure alignment across regional team on initiatives related to new products, partnerships, rewards and customer experience
Manage plans on projects led by Regional Cards team under the Execution 2.0 program and monitor progress against Execution 2.0 milestones
Prepare materials for the team for reviews with senior management
Implement standardized performance measurement metrics across Asia Cards
Work with Regional DM team and FP&A team to establish accuracy and consistency of portfolio monitoring reports
Develop & manage the production process of KPIs and financial metrics for each area of the business by country
Identify gaps in drivers against plan and develop actions to ensure the regional financials stay on track
Partnering with countries to conduct periodic evaluation of overall business performance including product level assessments of the core value propositions in cards and personal loans
Organize regular business review for countries with Regional Cards Management team
Develop and maintain strong relationships with key stakeholders in regional/country teams in APAC (Decision Management, Finance, Marketing, Digital Banking, O&T, Customer Experience and Risk)
Work with Global Cards team to ensure alignment to global priorities
Business or Marketing degree is preferred
12+ years of experience (Financial Services is preferred)
Knowledge of the cards industry
Proven stakeholder management experience
Strong product, project and time management skills

Regional Head of Futures Ops Resume Examples & Samples

Ensure daily procedures are followed by independently confirming via available systems
Create new processes to streamline manual processes
Aide and assist where needed within the trade capture area
Assist and ensure daily follow the sun model is enforced independently
Able to manage, but it is critically important to be able to also process day to day operations alongside associates
Monitor and ensure key periods such as rolls, long date reporting, LTR, OI and any other key processes are completed correctly in a timely manner
Deliveries experience
Handle client queries
Running of daily Exchange reporting i.e. PCS
Processing of floor tickets, EFP/MOS/OCC deals as needed
Ability to manage top day as well as T+1 day to day requirements
Ensuring all processes and procedures are up to date to account for regulatory and industry changes
Ensures group performs according to prescribed procedures within time
Ability to represent the regional head of Clearing& Collateral svs when needed on matters as it pertains to ETD clearing
Proficiency with Microsoft Excel, Microsoft Word, Microsoft PowerPoint, spreadsheets
Good understanding of Operational risk, procedures and controls
Minimum of 5+ years experience managing in Futures Operations
Minimum of a BA/BS degree in Finance or related field (e.g. accounting), or equivalent experience

Regional Head Resume Examples & Samples

Manage and operate risk identification and control processes across the Toronto based Capital Markets IT organization
Develop approaches to identify and monitor key controls aligned to the risk universe and regulatory requirements
Guide and influence the development of Key Risk Indicators
Maintain strong relationships within the Technology team, Business Continuity, Internal Audit, Operational Risk and the IT Risk Centre of Governance Functions within the bank
Manage programs to mitigate both operationally and project delivery risks and provide comprehensive management reporting
Drive the global team’s strategic direction
Provide Technical Subject Matter expertise on all IT Risk Matters which includes (but is not limited to) Business Continuity Risk, Information Security, Change Management Risk and Project Risk
Drive the Capital Markets IT Risk practice forward by developing and implementing strategic, proactive technology risk management practices
Local reporting manager for a small team (1-2) of IT Risk Staff
Conduct Top Down Risk and Control Assessments
10 years within IT and/or Operational Risk
4 years investment banking experience
10 years within Information Technology development or operations role or Information Security Consultant

Treasury IT Regional Head Resume Examples & Samples

Partnering with Treasury CoE’s and other regional teams to enhance the Treasury IT team’s operational support model and processes for continued scalability to the business
Managing IT delivery across all regional IT supplier organisations, including project portfolio management of a budget of approx. 15m CHF including numerous projects sponsored by Treasury IT within Finance IT, Operations IT and Investment Banking IT. Primary point of contact for business and change program lead
Accountable for meeting all regional Human Capital related KPI’s, performance management, recruitment and compensation
Opportunity to act as key contact point for senior Private Banking & Wealth Management IT management

Regional Head of Clearing & Collateral Services Resume Examples & Samples

Manage the New York Client Clearing Operations team responsible for post trade support of listed and unlisted derivative transactions and US Equity Options transacted on behalf on HSBC’s U.S. FCM entity
Design and implement functional structure for post trade support of house and client cleared ETD as well OTC transactions
Oversee all aspects of operational functions in support of listed derivatives, cleared OTC swap activity and bi-lateral collateral operations
Ensure all regulatory requirements and internal policies/procedures are satisfied
Ensure Change resources are sufficiently aware of pending regulation that may require a project plan, IT resources etc
Manage staff recruitment and cross-training
Support new business initiatives, ensuring proper post trade support and controls prior to the commencement of trading
Identify Operational risk and inefficiencies and implement efficient Operations processes and controls
Ability to effectively manage key stakeholders across multiple desks, technology, credit, risk and finance
Ability to be both regionally and globally aligned with internal counterparts in addition to alignment with other regional leads in different asset classes
Manage all aspects of operational functions in support of both listed derivatives, and cleared OTC swap activity, as well as bi-lateral collateral functions
College degree required, Masters degree a plus
Minimum 10 -15 years’ experience in financial markets operations
Proficient Futures knowledge with significant exposure to cleared OTC swaps
Strong understanding of operational risk and controls
Proactive leader with strong client facing skills
Experience in effectively managing multiple key stakeholders

Americas Regional Head of Transactions Resume Examples & Samples

Experience in multiple markets across the US, Mexico, LatAm
Must be a skilled communicator with experience influencing and shaping the image of a complex Division/Business Unit
Demonstrated experience in large transactions, both leasing and development
Demonstrated ability in retail markets
Four-year college degree; Masters preferred
Spanish preferred, Portuguese a plus

Regional Head of FP&A Resume Examples & Samples

Prepare monthly management reporting and build the right reporting infrastructure
Ensure compliance with the company's internal controls, including SOX requirements
Manage financial planning and budgeting process for the region
Work closely with other business counterparts and effectively manage resource allocation and planning process
Partner with key stakeholders across the organization to drive sales and profit
Support regular business analytical requirements and long term strategic planning

Gcg-regional Head Resume Examples & Samples

Client Segmentation: Identify, understand and target high value segments
Value Proposition: Developing and launching a best-in-class value issue proposition including new and differentiated services
Acquisition and Engagement Model: Develop and implement optimized models to improve acquisition quality and momentum, and increase rev per client
Segment Performance Management of segment P&L, key metrics and competitor benchmarking
Define and implement across the region a consistent Citibanking (Mass market) segment strategy balancing regulatory requirements, customer profitability, defining and aligning the business and servicing model with the value and cost-to-serve to define cross-sell, up-sell or optimization strategy
Covers 13 countries, 5.8mm clients and revenue of $1.1b
Market and competitor analysis including benchmarking value propositions
Global Client Value Proposition: Ensure all global banking capabilities are developed and rolled out consistently across Asia Pacific markets
Degree holder in Business; MBA is highly regarded
Minimum of 10-15 years business experience with a focus in financial services
Ideally have a strong understanding of Retail Banking products, channels & customer segments
Proven ability to deliver results through others; strong influencing skills
Ability to think strategically, understand the drivers of value and scope/prioritize large scale initiatives across countries and businesses
Ability to work effectively with senior managers and large teams across countries; regional office experience is valued
Excellent communication skills and the ability to structure cogent business analyses
Strong experience managing a customer segments (e.g. Citibanking, Citigold) and banking products
Knowledge of Citibank’s Global Client Services and Strategy
An understanding of Citi's consumer businesses globally and in Asia Pacific, client segmentation, value proposition creation and client portfolio management
Strong knowledge of Asia Pacific markets/countries

Regional Head of Disclosure of Interest Resume Examples & Samples

Previous experience of large shareholder reporting / Disclosure of Interest / Short interest reporting /Takeover Panel reporting or significant exposure to equities products within a similar environment
Experience in analyzing, manipulating and reporting from large sets of structured data (e.g. trading records) using MS Excel, MS Access and other similar applications
Previous exposure to documenting business requirements for system enhancements and participating in User Acceptance Testing
Previous experience in a Compliance Advisory role
Ability to work under pressure and within tight deadlines with no loss of accuracy
Show initiative and react quickly to changes in priorities with the ability to quickly learn new procedures
Professional approach with a clear and logical thought process
Demonstrate strong communication skills
Motivated and reliable

Regional Head of Change Management Resume Examples & Samples

Change Management: We are responsible for providing standardized policies, processes and procedures for introducing changes to Production / Disaster Recovery computing environment. We run Product Line based Change Advisory Boards, Regional Change Advisory use a Global Change Advisory Board (CAB), to review and approve business critical proposed changes
Service Continuity: We ensure yearly tests of required applications to ensure normal service, in the event of a DR event are restored as quickly as possible, thereby minimizing the impact of incidents on business operations. Engagement of IT resources as well as communication with stakeholders are facilitated, thus ensuring the best possible levels of service quality and availability are maintained
Problem Management: We prevent incidents from happening, and minimize the impact of future incidents that cannot be prevented. We apply appropriate methodology depending on the criticality of the Problem

Regional Head-global Entity Oversight & Control Resume Examples & Samples

Partner with functional regional leads to identify the risks related with GCPP processing
Provide required daily, weekly, monthly management risk assessment reporting according to the global standard
Direct and enable the functional lines to meet control goals and then focus on efficiency gain chances
Help to standardize a global platform when necessary
Face-off against local regulators and facilitate information on behalf of the product lines
Be responsible for the General Ledger Account Ownership (GLAO) sign-off and process
Develop the required staff with the appropriate skill-set to deliver valid risk assessments for functional and regional heads and senior management
Work closely with OC&R to address risks and root causes
Attention to detail with a logical and pragmatic approach to problem solving
Able to work with strict deadlines and a sense of urgency
Experience in dealing with equities, fixed income or money market products or cash security settlements would be beneficial but is not critical

Regional Head West-talentlens India Resume Examples & Samples

To meet overall revenue targets
To meet revenue targets for specified products lines
To manage a channel of consultants for delivery of consulting services
To constantly ideate and conceptualise creative solutions to address key client issues
To collaborate and work closely with the marketing team to position Pearson TalentLens as a thought leader in the market
Company Profile**

Regional Head of Partnerships Internet.org Resume Examples & Samples

Ownership of all technical, cost, and schedule aspects of Internet.org connectivity projects
Investigate developing nation target markets and determine product, cost, and technical performance requirements to meet market needs
Assess existing/competitive solutions for connectivity
Establish partners for rollout of new technologies and develop deployment, install, and maintenance strategies
Analyze uptake data, establish marketing strategies to spur internet usage and work closely with partners to implement them
Provide hands-on program management and senior leadership to vendors and partners to ensure compliance to specifications and schedule
Determine regulatory requirements and coordinate project plans with national, state, and local governments as well as the Facebook policy and regulatory teams
Identify risk areas (technical, cost, schedule, and regulatory) and proactively manage implementation of risk mitigation and plans
Interface with Facebook Connectivity Deployments, Connectivity Lab, Policy, and Marketing to integrate the connectivity projects into the overall Internet.org program flow
15+ years of leadership experience in ground network design and deployments in emerging markets. Experience in Africa highly preferred
Extensive experience with regulatory environments and emerging trends in developing markets
Exceptional project/program management and communication abilities
Exceptional partnership skills
BA/BS in a technical discipline or equivalent experience
Position will be based in London, UK
Or Johannesburg, South Africa
Willingness and ability to travel to deployment sites up to 50 percent of time

Regional Head of Comp Resume Examples & Samples

Manage the London Compensation team, including training new employees or those with less experience, reviewing work of others and providing regular feedback and coaching to ensure timely and accurate completion of work
Undertake compensation related project work (e.g. Total Compensation targets)
Consult with managers on compensation related matters
Partner effectively with the global Compensation function
Serve as Compensation lead for M&A activity within EMEA
Keeps abreast of HR policies and regulations relating to compensation issues
Partner with HR Managers, HR Consultants and managers to address internal salary administration, market data, salary policy, job structure and compensation guidelines
Experience/Knowledge of all aspects of the annual compensation cycle including the salary and bonus review, market data collection and analysis, market research and budgeting for salary increases
Ability to interpret and apply regulatory legislation to applicable Compensation policies and procedures
Advanced level Excel skills
Consulting and client servicing skills, ability to influence senior management
Excellent oral and written communication skills and strong judgement
Knowledge of assigned business unit’s organisational structure and services

Regional Head of Specialized Task Force Resume Examples & Samples

The jobholder is required to work with considerable autonomy, dealing with major issues for which there is no clear cut solution while still being able to provide judgment and clear direction. Where items of major consequence are involved, reference is made to the Head of US FCC & US MLRO. The nature of the role requires close working contact with senior executives in FCC and across the Firm, but particularly the FCC Heads
Seasoned professional with experience in one or more senior risk compliance roles, to include significant AML experience
Extensive knowledge of AML regulations and guidance
Significant experience in the financial services industry
Advanced investigative skills from law enforcement, regulatory, forensic accountancy or legal disputes experience
Lateral thinker with an ability to interpret and solve complex issues
Numerate, evidence based analytical skills founded on an empirical base
Proven/Excellent Global leadership skills/ability to matrix manage
Experience developing an assurance model and developing/leading a review team
Experience in leading assurance work in a complementary discipline e.g. Audit would be an advantage
Ability to lead change, contributing to joining up with the other teams in Risk and Business globally
Experience of dealing with regulatory matters and confident interaction with Regulators
Ability to develop practical, cost effective solutions to complex global issues

Regional Head of Sanctions UK Resume Examples & Samples

Directly reporting to the Global Head of Sanctions and Embargoes in Frankfurt
Disciplinary leading a local team of 6 Sanctions Officers and working closely with the Anti-Financial Crime (AFC) teams and the Regional Head of AFC in the UK (registered Money Laundering Reporting Officer)
Ensuring Sanctions compliance with the local regulator (HM Treasury) as well as Sanctions law and regulation in the respective UK-Region
Addressing direct and indirect sanctions risks and ensuring that regional processes, procedures and controls are operating effectively to mitigate potential risk
Analysing and assessing high-profile business transactions from the UK and UK-region
Working with the Senior Deal Teams to ensure Sanctions risks are adequately covered
Providing respective sign-off for transactions with Sanctions-aspects and / or liaising with the Group function on over-arching themes and aspects
Overseeing regulatory requests and interacting with regulators and governmental authorities in all covered jurisdictions
Acting as the first-point-of-contact for internal stakeholders including Regional Management, Group Audit or the respective local business divisions (with a stronger focus on the Investment Banking business)
Providing support both from a legal and regulatory perspective, improving local controls and procedures, facilitating public statements and reporting to competent authorities
Designing training material and awareness refreshers for regional Front Office as well as Operations staff

Regional Head of Exposure Management Americas Resume Examples & Samples

Manage the New York team of Exposure Management analysts
Provide guidance to the team on analysis of credit risk of individual derivative trades, typically structured, across all products in the firm - fixed income, equities, commodities, emerging markets, asset-backed and foreign exchange for transaction approval and counterparty portfolio assessment
Pre-deal trade level initial margin calculation for derivatives & collateral haircut calculation for complex financings
Review portfolio based prime brokerage (Rates, FX, Equities, Credit), Wealth Management Advance Ratios, and clearing house (CCP) margining methodologies
Daily interaction with credit officers and front office sales, structuring and trading to discuss trade structures
Provide EMG sign-off in relation to pre-deal methodology on New Product Approvals (NPA)
Guide the team on appropriate scenario analyses and stress tests across portfolios of counterparties and business lines
Participate in discussions of risk mitigation for large complex transactions
Active involvement with EMG senior management team (Global Head & other Regional Heads) on transactions, methodology/tool development, and other strategic initiatives
Engagement with internal/external auditors and regulators on technical / managerial topics
Ability to face senior Risk and Business colleagues, Auditors, and Regulators
Several years experience in a similar role (ideally managing a team of quantitative analysts)
Solid mathematical skills including probability and statistics
Strong analytical skills and attention to details
Strong derivative product knowledge across all asset classes and knowledge of financial markets, traded products, and risk concepts
Good understanding of counterparty credit risk both on trade and portfolio level
Excellent interpersonal and analytical skills & a team player
Experienced in methodology development for financial products and ability to communicate technical documents to non-technical audiences
Understanding of various pricing models
Ability to multi-task and prioritize resources among various projects
Strong mathematical and statistical background but able to simplify complex concepts for a non technical audience

Regional Head of iQA Resume Examples & Samples

Manage the Independent Quality Assurance (“iQA”) teams that monitor the Americas region, confirming that CDD profiles and components, and other requirement (e.g.,FATCA) are reviewed in accordance with AML Regulations and HSBC policies and procedures
Interface with GBM stakeholders across Americas GBM (i.e., KYCS Management and Production Teams, Compliance, Business, BRCM Generalists, Internal Audit, CMAT, MLO, Global Standard, etc.)
Coordinate iQA functional deployment in non-KYCS sites throughout the Americas region
Liaise closely with the Global Head of iQA to ensure that the respective iQA Americas team is operating in accordance with internal guidance and procedures
Ensure the iQA Americas framework, methodology, tools and reporting procedures are consistent with that of global iQA
Generate iQA MI/reporting, and ensure special projects are completed accurately within the given time frames
Ensure appropriate and timely response to internal/external audit inquiries as it pertains to CDD profiles, including quality review results
Work closely with GBM stakeholders to communicate quality results & trends on a periodic basis (e.g., quarterly), and monitor improvement initiatives over time
Work closely with country COOs to coordinate roll-out of iQA function into non-KYCS sites
This role reports functionally to the Global Head of iQA
Manage the Independent Quality Assurance (“iQA”) teams that support the Americas region, confirming that CDD profiles and components are reviewed in accordance with AML Regulations and HSBC policies and procedures
Minimum 5 years KYC experience
Minimum 2 years KYC quality assurance experience for a large International Financial institution with experience of due diligence of Financial Institutions, Non Bank Financial Institutions, Hedge Funds, Funds, SPVs and major Corporate clients
Minimum 3 years of client on-boarding experience
Minimum 2 year of Management/Leadership
Minimum 2 years of project management
Involvement in audit of KYC function (internal/external)
Management Information reporting (KPI/KRI, exceptions reporting)
System User Acceptance Testing experience
Strong PowerPoint/presentation skills
AML qualification and or post graduate Compliance degree is an advantage
Strong understanding of US Patriot Act, Bank Secrecy Act and other AML regulatory framework
CAMS certification preferable
Microsoft Word, Excel. Power Point and Access a plus

Regional Head of Anti Bribery & Corruption UK Resume Examples & Samples

Manage implementation and enhancement of ABC Global and Regional Program initiatives, including Policy and process implementation in UK MEA. Ensure consistency in policies, procedures and controls within the APAC region
Manage enhancements to ABC-related processes, including know-your intermediary, client due diligence, enhanced due diligence and transaction reviews within the region
Provide oversight to ABC risks assessments for the region. Develop action plans to address identified risks or control gaps identified through the risk assessment process
Review and oversee ABC matters within the UK MEA region, working with the Global Head of ABC, other Regional ABC Head’s, Regional Financial Crime, and Compliance staff to implement and update ABC processes
Support and advise the business (across all divisions) in its management of bribery and corruption risk within the region
Act as a recognised point of regional escalation and contact for operational ABC matters within the region (and as the secondary contact for the Global Head of ABC and AML & Financial Crime as appropriate), including escalation of specific ABC issues and risks to the Global Head ABC and the Regional Head of AFC, UK and Europe (where necessary)
Act as the Regional ABC Coordinator for allegations and suspicions of internal and external bribery and corruption,
Primary regional contact on ABC internal/external audits and relevant communications with regulators, and government/law enforcement bodies on ABC issues
In conjunction with the Global Head of ABC, Regional AFC Head, involvement in inspections, reviews and enquires undertaken by regulators relating to ABC in the region or other regions as required
To track all regional ABC issues identified as part of a regulatory visit, internal audit review or self identified issues impacting the businesses covered to ensure full remediation and timely closure
In conjunction with the Global Head of ABC, track emerging ABC legislation and regulation relevant to the region. As appropriate, in partnership with the business, and Regional AFC, develop and implement new policies, procedures and controls in order to address new legislative or regulatory requirements
Develop ABC training to the business as requested/required within the region
Responsible for developing and ensuring MIS reporting to reflect advancement of Program objectives (as appropriate), escalations to regional ABC, operational actions undertaken by ABC (approvals, review, etc)
Provide monthly/quarterly/annual updates for inclusion within appropriate management reports
Ensure management routines provide coverage to all business divisions allocated and that governance timetable routines and deadlines are met

Regional Head of Sanctions Screening Resume Examples & Samples

10+ years of experience in large scale system integration at international financial institutions
5+ years of experience in implementation and assessment of Customer and Transactions Screening Solutions (Sanctions, PEPs, WatchList Management, Screening Methodologies)
MS in Computer Science or Finance
Experience in supporting Audit and Regulatory exams

Regional Head of Operational Taxes Resume Examples & Samples

Monitoring legislative developments regionally
Ensuring global developments are communicated regionally
Providing or sourcing technical input into impact assessments and providing technical assistance during any project execution phase
Managing communications with subject matter experts within Regional Tax
Performance and management of Quality Assurance Review activities post implementation
Ensure the Operational Tax Functions are conducted in compliance with all appropriate bank policies and legal and regulatory requirements
Management and on-going development of Operational Taxes staff

Regional Head of Transactions Resume Examples & Samples

Experience in multiple markets across the APAC region
Proven ability to manage a team of outsourced service providers
Accomplished mentor and teacher
Enthusiastic advocate for CRS, team and client
Capital markets experience

Tts-regional Head of Domestic Payments & Receivables Product Resume Examples & Samples

Articulate the business positioning through strategic assessment of the most attractive business opportunities
Understand and anticipate client needs across APAC, ensuring the product roadmap delivers continuous and commercially relevant innovation
Structure and manage the team to deliver on the business proposition and holistic strategy
The role will involve working closely and extensively with country teams, the Regional Channels and Enterprise team, Asia Pacific Technology, and key partners in Product Sales, Operations, Technology and Client Delivery to optimize delivery of innovative product functionality to the existing client base, develop market strategies for new flows and segments, and maintain a pristine risk and control environment
Delivery of overall business positioning and vision to drive growth in volumes, margins, wallet share
Establish the strategic priorities, initiatives and capability builds for relevant client segments in order to deliver positive revenue growth to deliver this vision
Deliver financial targets for 2017
Develop and drive strategic innovation in all components of domestic product platform (DDE, PPM, CS) to deliver solutions that increase scale, competitive differentiation and remain commercially relevant to clients
Communicate strategic roadmap and value proposition clearly with clients, our sales teams and our partners. Participate and contribute in thought leadership activities including industry events, publications and panels
Review and assess new domestic payment system developments in strategic markets (ACH, faster payments), evaluates potential products and services, and manages the development of new products or the modification and enhancement of existing products and services
Develop deep product expertise within the team and lead multi cultural, multi site regional product management team as well as enterprise-wide leadership with global and regional functional partners
Oversees the regulatory, risk and compliance of the domestic payments and receivables products in APAC. Engages with Auditors, Risk Managers, New Product Approval Committee members, Legal,
Compliance officers and other individuals as needed in order to maintain a pristine risk and control environment
Serve as subject matter expert for sales to help review client needs, solutioning, pricing, and present recommendations and proposals, assist in implementation and serve as liaison with internal and external partners/stakeholders to resolve complex client issues
Systemically evaluate opportunities to automate key product processes and address existing product defects to improve overall client satisfaction and scalable service and support model
MBA Preferred - Tertiary Qualification Essential
At least 6 years experience in cash management business
Strong knowledge of product management disciplines
Experience and knowledge across all components of payments preferred (e.g. operations, technology, client delivery, risk, market management, sales and/or business management experience)
Leading cross-functional teams successfully (both direct reports and key partners – global and country)
Strategic experience to develop vision for product roadmap and assessing most attractive client opportunity areas
Strong analytical skills to prioritize opportunities, quickly distill complexity to most critical components and analyze wide range of information, draw conclusions and communicate data-driven findings
Problem solving and solutioning skills to drive disciplined execution
Strong communications skills given the range of cross-functional engagement required for success
Strong technical knowledge preferred

Regional Head of KYC Hub Resume Examples & Samples

Assist APAC Compliance COO and Regional Head of AML & Sanctions Compliance in the creation of Regional KYC Hub by a virtual team among Singapore and Mumbai (the “Regional KYC Hub”)
Manage and coach a virtual team of 12 officers/analysts (an evolving recruitment plan)
Manage the on-boarding of new countries into KYC hub as required by deployment plan
Responsible for the development, implementation and management of Regional KYC Hub. The primary focus of the Regional KYC Hub is expected to be on adherence with applicable laws, regulations and industry practice where BNP Paribas operates in
Interface Client Management and Country Compliance to ensure KYC standards
Provide regular and ad-hoc reporting, to APAC management and global CIB Compliance, as to the status of the files under review, number of anomalies identified, quality metrics and regional KPIs. Reports to be produced monthly by country
Conduct quality assurance of customer AML/KYC profiles of all risk ratings reviewed by the Regional KYC Compliance officers/analysts, including without limitation, special purpose vehicles, high net worth clients, unregulated funds/hedge funds/private equity funds, correspondent banking relationships, banks and financial institutions from all jurisdictions
Assist in identifying systemic procedural weaknesses and additional training requirements especially where BNP Paribas Group policy is of higher standards
Assist in special projects as needed, including but not limited to, project planning and project management
Support management with regulatory exams and Inspection Generale as needed
Manage training and on-boarding of hub resources in Asia Pacific
Management of escalation process where KYC hub review conflicts with the opinion of due diligence team and issue requires resolution from management committee
Bachelor's degree or equivalent from an accredited institution (e.g. ICA or ACAMS). Post-graduate degree or law degree may be a plus
Asian language capability, especially in Mandarin is desirable, but not essential

Regional Head of Fintech Resume Examples & Samples

Lead and drive FinTech engagements locally and regionally
Oversee regional FinTech programmes across DBS’s Innovation offices in the region
Connect and engage with FinTech startups in a systematic, programmatic fashion
Provide expertise on FinTech and relevant trends, outlook and analysis in the form of talks, presentations, articles, and informal counsel to support DBS Innovation Group and the rest of the bank

Regional Head of Client Management Resume Examples & Samples

Develops and maintains a set of standard procedures encompassing all Client management activities which are exhaustive and regularly updated
Ensures that operational first-level controls are rigorously executed and adequate actions are taken to address gaps, if any, in close interaction with other stakeholders (Permanent control, Business risk management, Compliance etc)
Drives initiatives as to improve operational processes and enhance customer satisfaction, in co-operation with Organization, IT, and other teams. Positions the Client Management function as a partner to the Front-office
People management / people development of Client Management team in WM HK and WM SG as well as appraisals, CRP, recruitments and needs, etc., where needed jointly with HR and regional/local COO
Establishes the annual budget for regional CM, ensures cost control discipline and regular monitoring/reporting to the regional COO
Acts as a facilitator to support Client management teams in APAC locations other than HK and SG, notably by sharing good practices and provides assistance to the sites Client management as and when needed

Regional Head Pharmacovigilance Resume Examples & Samples

As Regional Head you are responsible for pharmacovigilance within the regions Europe, Canada, Australia, New Zealand in line with global and regional strategies
You act as interface between Global Pharmacovigilance and Local Pharmacovigilance responsible persons
In your role you manage the deployment of global safety requirements in the countries of a specific region
In addition you coordinate the implementation of local safety needs according to local regulation into global processes

Regional Head, & South East, BBC Children Resume Examples & Samples

To provide strategic and operational focus in delivery of the UK wide strategic Business Plan
To provide a link between local networks and the charity
To ensure CiN in represented in local debate and decision making
To act as the public spokesperson for BBC CiN for the region (TV, radio, online)

Non-it Regional Head NAM Resume Examples & Samples

A consolidated Approval process ensures all nonemployee headcount and spend requests receive approval from authorized commodity approvers and requests are in alignment with the specific Resource & Location Strategy for a particular CIO or Business Head, as well as the firm’s overall Preferred Supplier Strategy. The centralization also allows for proper transparency and line of sight into nonemployee spend, which allows for accuracy of accruals and financial management of the book of work
The centralized Recruitment structure to engage staff augmentation nonemployees for the firm facilitates speed to market and the ability to attract and obtain top talent in the market via a set of Preferred Staff Augmentation Suppliers aligned by Region/Country and Capabilities
A centrally managed Onboarding function across the nonemployee population ensures that all resources meet due diligence requirements based on local labor and regulatory requirements before commencing their engagement at the bank, while the offboarding component ensures timely removal of systems access post engagements to mitigate risk. The consistent process creates efficiencies that foster expedient cycle times, which then allows for nonemployee resources to commence their engagements within the required timeframes and mitigate impact to project deliverables
A strong Supplier Performance Management model, via a formal Scorecard methodology allows for effective review of each Preferred Staff Augmentation supplier’s performance over a defined time period. The data set is utilized to address issues and implement the appropriate action plans with each supplier in order to drive performance improvement effectively
The Reporting Analytics function provides support for both BAU and adhoc reporting needs for the nonemployee population. The data driven from this function ensures that the appropriate validations are in place to assess the effectiveness of the operational processes, drive process re-engineering where needed and/or retraining efforts. The centralization of this function allows for key stakeholders to have a single point of contact across their entire nonemployee population for all requests
Management of day to day operation to ensure processes are running effectively and in alignment with SLAs and to mitigate risk accordingly
Fulfillment of new contractor roles that are domestic staff augmentation in nature via utilization of preferred supplier community
Development of strong partnerships with internal client base including Chiefs of Staff (COS) to ensure alignment with Program objectives
Responsible for ensuring Recruiting Support resources achieve 24-48 hour cycle time for completion of onboarding (Due Diligence, IDs, Visa clearance, and Work Order finalization) for all resources (onshore and offshore)
Supplier management to ensure adherence to operating principles and quality levels from supply base including responsiveness and ability to deliver effectively
10+ years of running large scale Operations
10+ years of Recruiting/Sourcing experience on buy side within a financial services organization
10+ years supplier side experience
Staffing Subject Matter Expert
Ability to multi-task on a consistent basis
Supplier management experience with staff augmentation providers including day to day tactical management and strategic performance management

Regional Head of Solutions Resume Examples & Samples

Partner with distribution channels on all Solutions related opportunities across a respective geographic region
Represent FT Solutions capabilities, investment philosophy, process and strategy in support of winning new portfolio mandates
Steer all new custom business opportunities through PRISM (Portfolio Review and Investment Management) committee
Act as a conduit between FT Solutions and distribution channels within Global Advisory Services (GAS) to support client retention efforts
Meet with key decision makers at existing clients to provide periodic portfolio reviews and updates
May manage portfolios when assigned by PRISM (Portfolio Review and Investment Solutions Management)
Conducts research on securities, industries and countries to incorporate into investment decisions. Writes periodic thought leadership papers for distribution internally and externally
Manage Solutions Portfolio Managers within respective geographic region
Provide support and guidance to Solutions Portfolio Managers to ensure success in partnering with distribution channels in an effort to win new “solutions” mandates
Facilitate performance management by setting performance objectives and providing regular performance feedback
BA required, MBA or advanced degree in related field required
At least 10 years of industry experience, with a preferred area of focus on Solutions or Multi-Asset Strategies, developing and managing multi-asset portfolios
Prior experience as a Research Analyst, Portfolio Manager or in a business development role, with a preferred focus toward institutional clients
CFA highly desirable
Knowledge of global capital markets, particularly in Solutions and Multi-Asset Strategies
Knowledge of investment vehicles, portfolio analytical tools, pricing structures and distribution channels
Verbally articulate all facets of the investment process and strategy on behalf of investment team
Effective relationship management skills and demonstrated credibility with investment team and distribution teams
Conceptualize external feedback and industry trends into the investment team’s process
Effectively deliver presentations on complex financial and economic topics to a broad audience
Analyze and effectively present performance results
Develop and maintain positive relationships with external industry contacts
Support business development and client retention efforts
Conduct fundamental research while contributing to the investment decision making process
Experience and familiarity with the latest risk management and portfolio construction tools and methodologies
Sound judgment and ability to independently recognize and respond to complex and significant business circumstances

Regional Head-bond Syndications Resume Examples & Samples

At least 10 years of experience in DCM at a major bank with a focus on Bond Syndications in south east Asia
Deep knowledge of the bond markets in this region
Strong network among the FIs in this region
Technical background and sound bond knowledge like syndicate pricing methodology, bond structuring etc
Outstanding interpersonal, communication, negotiation and presentation skills
Strong team player, self-motivated with good analytical skills

Gcg-regional Head of Decision Management Resume Examples & Samples

Regional Product/Function Heads
Country Business Heads
Regional GCB office
Other Global Functions, as required
Key Business Partners
Business Analytics and Insights (30%): Build the overall platform and data assets that track our key drivers for growth across the consumer bank. The group works closely with our regional product partners to develop new insights within the business units, ensure we have scorecards for key strategic drivers, and build new ways to understand the business models, and play a pro-active challenger role based on data and insights
CRM Strategy (20%): Set the overall vision and execution capabilities to drive our below the line marketing engine, relationship management engagement model, and real-time client engagement platforms. The group executes all BTL marketing programs through batch and real time CRM platforms and engines
Data Governance Strategy (20%): As part of the Chief Data Office, the leader will be responsible for consumer enterprise wide governance and utilization of information as an asset. They will drive the accuracy, availability, and accessibility of overall information architecture including the data capture strategy that will drive priorities 1 to 3 above
Development of new analytical methodologies that drive both client engagement and financial growth across all elements of the business. Data driven solutions will become critical, particularly for our digital and mobile agenda, where the vast majority of future customer interactions are expected. With revenues in excess of $7Bn, data driven strategies and insights form critical pillars of our future growth
Leveraging data to maximize our CRM platforms that enable product usage by clients across cards and loans, retail products, and mortgage. The leader must have the ability to link these strategies to financial outcomes
Driving Below the line marketing $ allocation by leading a data driven campaign management framework
Through analytical targeting and modeling, drive lending business growth by optimizing the client selection process, pricing models, and expected volume
Working closely with the country business managers, design target models for investment sales, insurance product growth, Relationship Manager productivity, and digital engagement programs
Developing the capabilities of the business analytics and insights team to create world-class business insight infrastructure that will derive strategic and competitive value from our data
Leading data-driven strategies across Digital, Marketing and Customer Experience, helping to optimize marketing returns, maximise digital platform usage and performance and provide actionable insights from customer behavior on key drivers of NPS
As the key data owner for the consumer bank, the leader will be the regional data governance officer and ensure that data integrity and data confidentiality is preserved. The role will help define and steer the data roadmap, aligning with key stakeholders in Product, technology, and other functions
Working closely with the Analytics Center of Excellence (CoE) in Bangalore, deliver incremental value to the local business by developing execution competencies through the CoE
At least 15 years of experience with a proven track record in areas of analytics, data knowledge & management, preferably with strong business domain knowledge in banking & financial services
Hands on experience as demonstrated by driving both strategic direction and execution for large data management enterprises, functions, or business units
Solid problem solving skills with critical thinking ability to tease out business insights from immense information from both internal and external sources
Exceptional communication and interpersonal skills in senior management interaction & engagement, influencing business decision making through adoption of analytics solutions
Strong people management and leadership skills, experienced in managing large, distributed teams in a matrixed environment

IT Regional Head Resume Examples & Samples

Acts as key point of contact for all IT matters at the Region
Executes requirements of business users in the delivery of pristine IT solutions
Business Relationship Management: Responsible for the IT portfolio for a business sector consisting of multiple business units or geographic areas. Makes sure the portfolio enhances organizational strategy and global information management through successful, consistent, and predictable delivery of programs, projects and applications. Achieves this through an IT demand organization which partners with the business, has excellent understanding of the business processes, and is aware of the evolution of technologies, and takes into account regulations relevant to the business area. Represent Abbott strategically in the industry and community. Lead the Regional IT Councils, acting as Chairman, in order to promote and ensure appropriate alignment within all IT organizations and matters, Portfolio & demand management and addressing business needs
Head of IT – Manages and develops the all IT regional team. Acts as a BAC team member at the site, and participates in all strategic decisions related to affiliate IT at the site
Affiliate IT Solutions – Ensures delivery of IT solutions where affiliate or infrastructure solutions, collaborating with all lines of business within the IT organization for the benefit of the affiliate. Leverages Abbott IT products and services for delivery as responsible local country IT manager
Quality and Regulatory – Is the quality and regulatory representative for IT at the affiliate. Coordinates and supports all quality-related requirements at the site working collaboratively with Global IT Quality
Understands and contributes to the business unit strategy and translates business strategy in an aligned IT strategy and portfolio of programs, projects and applications
Manage Business Solutions and Services (BSS) Plan/Build/Run to determine the scope of regional or local support and organizations
Manages all IT-related requests from the affiliate divisions as Regional or Country manager
Acts as liaison between IT and the business, acting as the Business Advisory Council member for IT at the affiliate, providing strategic and value added information needed for affiliate decisions related to IT
Acts as coordinator of business and BTS IT at the site, using good communication and teamwork to ensure collaboration among all IT teams for the good of the affiliate
Monitors IT process compliance with corporate, divisional and local policies and procedures
Creates a working environment that is motivating and helps collaborators to grow in their positions
Manages and organizes all IT and communication tasks
Prepares and manages the affiliate IT budget
Leads the IT Internal Audit

Regional Head of VAT Resume Examples & Samples

Manage and lead a team of VAT specialists that
Provide tax technical support to Citi businesses and support areas
Represent the Tax Department at various internal meetings
Represent Citi at external industry groups
Provide oversight of the UK VAT compliance function
Advise on the tax implications of business restructuring
Understand and manage the VAT implications of new products and services
Provide regional oversight of VAT matters
Engage with external Counsel as required
Provide timely updates to internal stakeholders regarding significant VAT items
Liaise and work with Other Regional VAT Heads on global projects and initiatives
Financial sector experience
Strong VAT skills
Competent negotiator and presenter of ideas
Degree level education (or equivalent experience)
Post graduate taxation or accounting qualification

Regional Head Resume Examples & Samples

As part of displaying portfolio leadership contribute to and participate in discussions on how to broadly drive performance improvement for the entire Private Bank Coverage business beyond immediate region of accountability
Contribute to the development of a broader people strategy for the Private Bank Coverage business
Develop and maintain a succession plan for the team and your role in terms of key and high risk roles within the Region in accordance with formal Talent Management guidelines
With the support from the HR Business Partner, interview and recruit direct reports and provide support to them during the recruitment of their teams on request. Ensure that managers create effective workforce plans and recruitment demand plans for their areas
Review requests from managers in team for headcount changes. Recommend, approve or decline of the request to the Head of Client Relations and Service Management. Ensure that Transformation and diversity is continually improved upon in the region through recruitment activities to diversity forums. Position Private Bank both internally and externally as a preferred employer and thereby ensure that the existence of a talent pipeline representative of internal and external candidates (best in the industry)
Business Strategy: Develop, Translate & Implement
Customer Value Proposition
Sales performance and Management
Stakeholder Management (Internal & External)
MS Office (Word, PowerPoint, Excel, Outlook)
Excellent Verbal and Written Communication Skill
Leadership Skills: leading teams, building capability and managing transformation
Private Bank specific knowledge, products/process
Deciding and initiating action
Working with people
Entrepreneurial and commercial thinking
Relating and networking

Regional Head Resume Examples & Samples

Ensure that effective life risk management frameworks are established and implemented in the Asia region to comply with AXA Group and relevant regional and international risk management requirements and to manage risks that may threaten attainment of AXA’s strategies and goals in the Asia region
Lead and manage AXA’s best practice guidelines, standards, processes and quality control on experience studies, assumption setting, bonus methodology and recommendations, and product pricing relating to life business
Lead life reinsurance activities across the region
Lead on special life insurance risk initiatives and ad hoc projects for the region
Provide second line opinion to business and technical matters relating to all life insurance business underwritten in the region including actuarial technical provisions, underwriting, internal model and data quality investigations on life business matters
Lead the establishment of regional life risk management policies and frameworks that comply with AXA Group and other relevant policies
Adapt risk management policies to Asia, working with country teams to adapt these policies to local conditions
Define reporting and risk assessment standards in line with Group policies
Responsible for the comprehensive embedding of AXA’s risk appetite framework for AXA Asia Region including the regional ORSA for Life and Health Risks
Roll out processes to ensure that each country/function identifies and quantifies risks
Ensure that risk management principles, practices, contingencies, etc. are identified as appropriate for each risk
Ensure that relevant risk management information is regularly obtained from regional countries to support regional decision-making and then transmitted through to the AXA Group, as required
Responsible in the build and decimation of a knowledge base on life risk assessment and management to improve risk management in the region
Leverage AXA global network to identify best practices on risk management
Set policies and provide a second line opinion on reinsurance activities of the region and coordinates with shareholders and external parties, including financing, catastrophe, intra group and external sourcing
Review and provide a second line opinion on life reserving (S2 and Stat), assumptions, experience studies, bonus methodology, internal model and data quality in accordance to governance
Adapt Group policies and apply local adjustments where necessary to allow effective implementation in the region
Actively communicate with the Local Entities and Regional product team to ensure processes are interpreted and implemented according to standards
Review and provide a second opinion on life product developments or re-pricing, with a veto role via the Local Product Management Committee (LPMC)
Review and provide a second opinion on life underwriting policies and conditions via the Local Product Management Committee (LPMC)
Responsible for the support the guidance to local entities of Group economic capital requirements
Ensure capital reporting in Local entities compliant with Group directives
Acquire clearance of capital reporting results in Local entities, regional office and AXA SA
Support other ad-hoc economic capital projects such as Solvency II
Management and supervision including prioritization work of subordinate
Develop staff risk management skills and knowledge with on-going training
Contribute to promoting a positive, high performance working environment where Regional Actuarial work cohesively across and within teams
More than 10+ PQE Fellow of the Institute of Actuaries (or its international equivalent). CERA qualified will be given added advantage
Specialization in Life Insurance with experience with Solvency II, Asian & European regulatory and industry requirements
Proven strong people, process and business management skills
Exceptional stakeholder management skills and an ability to work successfully with senior managers across the business
Strong communication skills and a proven ability to work effectively with both technical and non-technical teams

Regional Head Enterprise Sector Resume Examples & Samples

Define the sales and service strategic agenda for the region ensuring that it is in line with the broader Private Banking Coverage strategy
Translate the Business Banking credit strategy and provide clear direction to the
Credit teams within area of responsibility on the Enterprise credit strategy and key focus areas to ensure their understanding and buy-in
Maintain a superior credit evaluation platform to facilitate standardised, consistent and high quality lending practises to support Absa risk appetite and tolerance within determined parameters
Manage the quality of credit assessments done by the teams to ensure that the necessary credit controls and acceptable risk management practises are maintained, turnaround times are adhered to and ensuring that effective relationships with strategic role players are maintained
Review overall performance of the unit by continuously and implement appropriate remediate actions where necessary as well as sharing the information with the teams
Developing and maintaining relations within own area of responsibility and business units
Schedule monthly meetings with Provincial Sales Managers to discuss challenges and actions to improve work processes and business unit performance
Visit clients from time to time with the Business Banker when required to assist, and support when advising clients
Assist credit teams and business units with the structuring and solutioning ofcomplex credit applications
Recruit, develop and retain the right talent to achieve strategic objectives via succession planning, conducting competency based Interviews
Develop a high performing team by embedding formal performance development and informal coaching
Display and embed the Barclays/ Absa values by leading by example and discussing the Absa values in team meetings
Enhance own performance to ensure individual/ collective objectives are achieved and aligned with the high performing organization
Review and update the department's organization structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member
Address poor performance of any team member through the formal performance accelerator programme to ensure that it is appropriately managed
Provide direct reports with necessary resources in order to achieve performance development objectives
Promote a positive, energising, optimistic and a fun environment by motivating team members and ensuring that staff efforts are recognised
Adhere to governance, regulatory and legislative requirements do the required check on assessments done by the Credit Officers
Diligently adhere to existing credit lending policies, processes and appropriate governance of lending decisions that falls outside the policy framework
Ensure the adherence of the service level agreements with strategic partners
Ensure the effective management of credit mandates allocated to individuals based on knowledge, skills and experience

IT Regional Head-mea Resume Examples & Samples

Updates and maintains portfolio of projects and applications
Acts as key communication point for all BTS and Division IT matters at the site
Establishes strong cooperation with other Abbott ITOs
Supports all internal customers
Business Support – Acts as key contributor to executive management strategic direction for the affiliate as it relates to IT solutions. Works collaboratively across all businesses and IT organizations to understand requirements and ability to leverage current solutions when appropriate
Portfolio Management – Is the IT steward of the IT portfolio at the site. Maintains and administers the application inventory for site applications. Works with all levels of IT management to understand portfolio planning and ensure adherence to corporate direction related to global solutions
Promotes a global perspective
Communicate and align Abbott Business Aligned IT Strategies, to Regional and local Portfolio & Demand management, Work Intake process, Support (KTLO), including all guidance and policies defined by IT Quality & Compliance, Cyber Security and Risk and Infrastructure
Manages all integration activities to ensure a smooth transition into BTS
Adheres to reporting requirements – timely and accurate
Supports and enforces audit compliant policies and standards
Ensures operation of the affiliate’s computing environment, servers, personal computers, related peripherals, and all user applications with BTS as the provider for core infrastructure services

CRS & Regional Head of Transactions Resume Examples & Samples

Directly manage a team of transaction managers for both office and retail transactions across these 2 regions as well as Lease Administration teams based in Manila and Budapest
Develop and execute transaction practices and structures to meet CRS goals for footprint reduction and productivity
Ensure real estate transactions are coordinated and managed centrally in order to ensure negotiation parameters and the transactions process are cost-effective and designed to provide favorable shareholder return and adhere to CRS process and legal/compliance requirements
To ensure the optimal solution to Citi’s requirements, collaborate with Project, Asset and Building management teams
Maximize return on investment and/or minimize expense while following Citi policies & practices
Implement common standards, process and reporting capabilities across Transactions team in all sub-regions
Coordinate with Global Transaction management to implement consistency and transparency with other Regional practices
Manage and evaluate transaction success based upon performance metrics
Interface with CRS and key business stakeholders as well as critical support resources (Procurement, Risk and Control, Finance, Legal department / external legal counsels) to ensure negotiate the best possible lease terms & conditions to protect the franchise and minimize expense/maximize return on investment
Work with Business Office, FP&A, Financial Controller and Accounting Policy to properly reflect the accounting, tax and economic impacts of alternatives on Citi books
Optimize space utilization through collaborate with design and construction to incorporate needs analysis, workplace and engineering standards, planning models and interior fit out specifications
Manage transition of department to accommodate new models for service provider engagement, enhanced controls and new transaction management systems
Tailor supply chain management solutions to varied market conditions in alternative regions and sub-regions
Develop a new metrics driven performance management culture in the organization
Assist in the development and implementation of a strategic real estate plan for each critical market / key city / Citi Service Center based on CRS & business objectives for optimizing the portfolio on a global basis
Experience in multiple markets across the APAC and EMEA
In depth knowledge for real estate transactions process and negotiations, fee structures, best practices on national or global level across multiple portfolio categories (Office, Operations and Retail)
Demonstrated experience with Leasing, Development, Capital Markets and Build to Suit transactions
Solution driven problem solver
Strategic planning experience
Capital markets experience, understanding of real estate finance
15+ years of applicable experience

Regional Head Resume Examples & Samples

Responsible for the design and implementation of specific transformation initiatives and approaches as part of the overall AXA 2020 transformation program
Support the Regional Chief Transformation Officer to ensure that there is continued alignment of the transformation initiatives in support the wider group/regional/entity strategy
Responsible for developing roadmaps, establishing and coordinating cross functional workgroups and managing the organisational inter dependencies and impacts across the transformation program
Define and implement initiatives; structure, strategy and approach, including the plan, interdependencies and critical success factors including change impact assessments, stakeholder assessments, communications, risk management and operational readiness plans
Developing and building transformation capability across the region
Development of transformation ‘enablers’ including tools, frameworks and processes
Build/foster transformation networks and collaborative work practices
Enhance capability in support of measurement systems to track adoption, utilization and success of individual changes
Challenge established ways of working by proposing simple and effective alternatives, where appropriate
Leverage on other initiatives and re-use solutions to enhance speed to delivery
Understanding of regulatory and compliance environment and requirements in region we operate in
Develop, build capabilities, and coach team members and provide on-the-job training
University graduate, preferably in Business, Finance, IT or related disciplines
Preferably project and change management (PMP/ Prince 2/ Prosci) certified
Accrediation in BPMN, Agile or Lean/Six Sigma highly desirable
More than 10 years professional experience in business project/ program/change management of large scale complex initiatives
Strong transformation and change management skills and experience, with a proven track record of developing and implementing business operating models and systems
Experience managing complex projects across multiple jurisdictions
Design/optimisation and implementation of business and operating models and supporting organisational structures
Strong leadership, people management and team building skills
Demonstration record of building transformation capability through collaboarive work practices
Excellent communication and influencing skills with ability to communicate clearly and persuasively at all levels of the organization and with external partners
Innovative self-starter, highly motivated, strong business acumen, influential people skills and proactive attitude to drive transformation agenda
Knowledge of project management techniques and tools- experience with initiatives utilisating Agile, Scrum, BPMN, Prosci, Lean, UML is high desirable
Experience in handling regional diversity and compliance complexity
Customer Centric mindset and/or experience in working on Customer service / experience related topics
Ability to travel within Asia
Abililty to be mobile and open to short/mid-term assignments

Regional Head-century City, WC Resume Examples & Samples

Successfully coordinate area specific integrated planning through proactive collaboration with National Centres of Excellence, the Regional Head of Support and allocated Performance Managers and SBU’s to comprehensively deliver on cost and revenue expectations
Actively lead and manage change implementation in defined areas of the region positioning Absa as ‘most competitive mover’ within the defined areas
Translate the business strategy into effective & competitive service delivery in defined areas and branches of the region
Effectively partner and network across the industry & community to build the Absa brand
Proactively contribute to the development of customer, growth and cost related MI and leverage this for business decision making
Create a workforce plan for allocated areas
Proactively promote ‘what good looks like’ in respect to customer experience across channels and markets for defined areas in the region
Actively manage reputational risk as a result of customer related concerns
Encourage responsible citizenship and community involvement across defined areas
Adhering to Principles and Values
Delivering Results and Meeting Customer Expectations
Deciding and Initiating Action
Achieving Personal Work Goals and Objectives
Entrepreneurial and Commercial Thinking
Persuading and Influencing

Regional Head of Channel Partnerships Resume Examples & Samples

Owns and is responsible for the revenue target for picture usage sales and channel partner activity in the region
Develops and executes the channel partners’ strategy in the region, segments and tiers partners to ensure appropriate direct and channel partner support
Creates and implements joint business plans and undertakes quarterly business reviews to optimize customer and partner performance
Ensures teams are cultivating and maintaining high level relationships within channel organizations
Works with direct sales teams and the marketing organization to support direct and partner sales activity and provide lead generation
Works with the product organization, feeding back from partners and customers to inform the future product road-map and enrich the content offering
Aligns with sales excellence to deliver sales best practice and ensure CRM systems are updated to create a single system of record for the channel partner organization
Develops partner communities enabling sharing of best practice across third party relationships and partner evangelism both inside and outside Reuters
Analyses data and partner performance to optimize future engagements working with the partner success teams to implement metrics to measure success
Prepares and presents executive presentations
Coaches, mentors and develops team
Anticipates internal and external business developments and assesses requirements to ensure competitive positioning is maintained
Extensive media sales management experience
Extensive experience in account management, managing a broad range of third party licensees and optimizing business performance
Extensive experience in direct sales, with a proven track record of meeting sales targets
Fully competent in Customer Relationship Management systems, particularly Salesforce
Must have a track record of reviewing potential opportunities on a case by case basis; analyzing and evaluating opportunities in alignment with Reuters strategy to determine the optimal choices for the channel partner business
University/college degree required or equivalent experience
In depth experience of content licensing, particularly in visual media (image and video licensing)
Additional languages other than English spoken at a business level is desirable, particularly Spanish

Regional Head of Channel Partnerships, Asia Resume Examples & Samples

Owns and is responsible for the revenue target for channel partner activity in the region
Creates and implements joint business plans and undertakes quarterly business reviews to optimise customer and partner performance
Works with direct sales teams and the marketing organisation to support direct and partner sales activity and provide lead generation
Develops new partnerships in key verticals broadening the reach and revenues of the channel partner business
Works with the product organisation, feeding back from partners and customers to inform the future product roadmap and enrich the content offering
Aligns with sales excellence to deliver sales best practice and ensure CRM systems are updated to create a single system of record for the channel partner organisation
Works with the local and global business development teams to identify, incubate and grow new partnerships and incremental revenues
Analyses data and partner performance to optimise future engagements working with the partner success teams to implement metrics to measure success
Plays a key role in accurate budgeting and forecasting for the region
Provides guidance to sales staff on account strategies and tactics
Ensures recruitment and training of staff to achieve sales business objectives
Provides guidance to leadership on performance management and employee development
Extensive experience in account management, managing a broad range of third party licensees and optimising business performance
Knowledge of rights management issues and contracting
Experience of working in a matrix environment and multiple stakeholder groups from different functions within a business
Managing senior stakeholder relationships and diverse virtual teams across a variety of locations
Fully competent in financial acumen, with a track record of budgeting and forecasting
Must have a track record of reviewing potential opportunities on a case by case basis; analysing and evaluating opportunities in alignment with Reuters strategy to determine the optimal choices for the channel partner business
Must be willing to travel, up to 30% of the year
Additional languages spoken at a business level is desirable, particularly Hindi, Korean and/or Mandarin due to the coverage this individual will be responsible for

Latam Investigations Unit GIU & FIU Regional Head Resume Examples & Samples

Oversee the overall case workflow and both the quality and timeliness of case progression in coordination with the Global Coordination (GC) team and recommend disposition for escalated investigations
Consult with the GC and other Regional Coordinators as necessary on investigation findings and provide the GC with key input such as important case information and recommendations which may ultimately presented to the GIU Global Head
Provide subject matter expertise on Citi AML policies and projects and participate as a member of policy and project teams
Collaborate with other Citi partners such as the Regional FIUs, AML Advisory, Sanctions and AB&C, the Business, and others at both regional and country levels during various stages of an investigation to gather additional information or to reach and effect case dispositions
Identify and provide feedback to relevant stakeholders when potential control weaknesses are identified in Citi processes
Supply requested data, metrics, and information necessary to support the GC in the review process
Document and report the investigation findings in case management system and prepare reports to management as required
Responsible for oversight of assigned cases from intake in the region through closure, escalation of maters, follow-through of recommendations, assessment of data privacy compliance, and overall supervision of the Analysts assigned to their team
Manage Senior Analysts and Analysts and mentor junior team members
Manages and oversees FIU function at regional level coordinating with the local AML Officers to ensure local FIUs’ adherence to the Global AML FIU program making sure FIU processes, governance and procedures are consistent in LATAM and standardized to the other regions
Develops a risk culture encouraging the country FIU heads to proactively detect, mitigate and escalate potential risks / issues to the Regional FIU, Regional AML, Senior Management, Business Heads and other Investigation units, as appropriate
Provide subject matter expertise on financial investigations leading periodic governance calls, discussing AML trends and patterns, new business initiatives, training, and risk mitigation recommendations with AML Advisory, AML Legal, Local FIUs, and the different businesses in the Region
Provide guidance and support to the FIUs in the countries with SAR filing recommendations, case disposition documentation, and approvals regarding AML investigations, as well as, client retention, exit or restriction decisions pursuant to AML investigative dispositions
Actively participate in AML Program initiatives and projects by providing direction, oversight and guidance to the local FIU units on governance matters such as metrics, capacity analysis, quality assurance reviews, coordinating and working with other units to identify, develop and/or contribute to training and awareness programs
Lead the Regional and in-country MCA process related to FIU Investigations procedures in alignment with the Global FIU requirements
Provide support and guidance to Local FIUs on self-assessment controls and internal and external audits reviews
Liaise with the AML Senior Management, Senior Business Management, AML Advisory, AML Legal, Product Compliance, and CSIS to resolve issues, discuss patterns and trends, policy changes
Manage issue tracking, reporting and escalation processes in the region maintaining a compliance database with FIU investigations related matters
Act as a mentor to more junior team members globally and ensure a consistent understanding of FIU policies and procedures
Excellent research skills including experience with online search tools
Advanced proficiency in Microsoft Office and basic knowledge of Databases and data mining tools, such as: Microsoft SQL, Spotfire, SQL, SAS, etc
Have 8+ years of experience in financial services, with experience in financial crimes investigations
Bachelor's Degree required or equivalent experience,
Advanced Post Graduate Degree is a plus
10 plus years of professional work experience that includes writing, presenting, and developing working relationships with diverse managers
8 plus years’ experience in reviewing customer transactions for potentially suspicious activity and performing AML related investigations
8 plus years’ experience in reviewing and approving Know-Your-Customer (KYC) files for complex banking products, performing analysis of customer information/transactions, and preparing Suspicious Activity Reports (SARs)
Thorough Knowledge of regulatory requirements the laws applicable to money laundering, including the Bank Secrecy Act (BSA), USA Patriot Act, OFAC, FinCEN requirements, and Suspicious Activity Report (SAR) requirements, international standards, industry standards and best practices
Possess strong leadership and managerial skills, with the ability to develop and manage a team of compliance professionals
Prior experience in all aspects of managing professional teams
Self-motivated, can reliably work independently, works well under pressure, readily adapts to changing work priorities, takes ownership and is accountable
Possess strong organizational and project management skills being able to drive program change
Work collaboratively with regional and global partners in other advisory and functional units and be able to navigate a complex organization
Have strong interpersonal and both oral/written communications skills, and be able interact effectively with senior management
Have experience in managing regulatory exams and relationships with examiners, auditors, etc
Established solid business knowledge and comprehension of complex products across all Latam business sectors
Global/cross-regional experience is a plus

Regional Head-workforce Management Resume Examples & Samples

Review historical data to determine patterns, evaluate possible trends that will affect inbound and outbound interactions and action plans to increase efficiency & productivity to meet required KPIs
Ensure centers is operating at optimal cost, efficiency with accurate analysis, trends & look ahead forecast and schedule right staffing to meet SL on daily basis
Work closely with all internal stakeholders to assess impact of business initiatives, new project implementation and workforce management for new initiatives
Drive and experiment with innovative ways of resourcing and optimize utilization of resources with aim to improve employee’s performance and satisfaction
Support ad-hoc projects as assigned by HOCC
Develop team members and have succession plans in place
Ensure both SG and regional workforce planners & real time analysts deliver on their goals

Sosh Regional Head Resume Examples & Samples

Ensuring superior client experience through best in class on boarding process and for customer on boarded by sales &distribution team through reduced turnaround time and rejects across products
Ensuring adherence to due sales process by the sales & distribution team through various reviews, on the spot checks, structured review through callback, etc
Interface with various stakeholders in the process including operations, In business controls, AML teams to resolve any process gaps identified
Challenge the status quo and continuously improvise the processes, implement healthy control checks, identify risks and map corrective action plans in the region assigned
Responsible for conducting independent regional Sales Audits covering process, policy, branding & actual deployment to ensure the bank’s sales and distribution chain works in a strong and compliant working platform
Drive First time Right metric among frontline teams through training and refresher sessions
Perform the Quarterly Control Self-Assessment
To monitor and manage processes outsourced to vendors
To ensure compliance to local regulatory requirements and Citi Vendor Management Guidelines
Provide leadership guidance, training and coaching to vendor staff and conduct regular meetings with units under supervision to disseminate information, new policies
Review MIS reports to analyze, strategize and recommend process enhancements that bring about better operational efficiency
Work with Senior stakeholders in AML/Compliance/Controls/Product to review risks and improve all aspects of processes as appropriate
Lead cross functional teams for key project around optimization/innovation and simplification for S&D India
Conceptualize and publish dashboards for all key metrices in order to track performance and improve operational efficiency
Conduct reviews with RSMs/Regional SOSH Leads to understand opportunities for standardization/improvement as appropriate
Build understanding in the SOSH team and Sales network for improving the understanding of the key regulatory and controls dependencies, their relevance and criticality
Ensure that all locations are effectively driving control measure such as sweeps/check to ensure adherence to Controls requirements
Work with the team to constantly evaluate Audit readiness for the entire network as applicable
Graduate/MBA/CA/ICWA

Regional Head-mthatha, EC Resume Examples & Samples

Execute the business strategy (including all targets for the allocated areas in the region) through the effective definition, management and implementation of integrated business plans in defined areas
Successfully influence group strategies and target setting through the Provincial Executive
Own the allocated mandate and lead by example in cascading and ensuring execution of business objectives
Continuously develop & enhance local market knowledge and local competitor trends and knowledge to effectively and competitively define cross area specific plans & provide input into Absa group strategy planning through the Provincial Executive
Proactively identify a pipeline of business and or community activity across sectors within areas, building a portfolio of Absa involvement that successfully builds the brand
Create an enabling environment for change, transformation and innovation
Lead the development of a customer centric culture
Understand and actively manage customer trends and customer experience to ensure effective business & customer relevant responses
Deliver the tough messages where necessary and drive a high performance culture within the business that ensures individual and team accountability
Lead talent management practices and ensure a pipeline of ready now talent for critical roles across the business as required
Ensure the organization Is representative of the markets we serve and embraces diversity as a competitive advantage
Actively partner and engage group support functions to effectively deliver a culture of performance across governance, risk and compliance
Actively build relationships with government, business communities, chambers of commerce and community leaders

Regional Head of Crisis Management Resume Examples & Samples

Ensuring regional compliance with the global CM mission and governance
Providing CM subject matter expertise, working with all other IRRM functions to ensure staff are trained in core CM competencies
Consulting with Senior UKMEA functional stakeholders (Regional Management, Business and Infrastructure) to ensure Crisis Management capabilities are in place across the region
Leading the delivery of Crisis Management exercises at multiple facilities in the United Kingdom and Ireland (UKI) region ranging from table top exercises to live exercises and supporting the delivery of exercises for the Middle East, Africa (MEA) region. Exercises should highlight financial and non-financial risks to the firm, validate controls and provide recommendations for improvement
Co-ordinating the response to crisis events in accordance with minimum control standards and key performance indicators
Acting as alternate for the Regional Head of Crisis Management ensuring awareness and engagement in relevant projects; exercises and the live response to crises
Educated to Bachelor’s degree level with a strong experience and background in the field of Crisis Management or a closely related discipline (or equivalent education / work experience)
Demonstrable experience in leading projects to successful conclusions including a proven ability to effectively assess and mitigate project risks and dependencies
Experience dealing with multiple geographies and cultures
Enthusiastic, personable and articulate with excellent written and spoken English
Strategic, skilled at communication, influencing and negotiation
Proven ability to manage stakeholder relationships at all levels of the organisation
Proven ability to implement change projects, providing innovative solutions where budget constraints exist
Expertise in the delivery of strategic (Management Board or equivalent) level exercises and scenarios which incorporate financial and non-financial risks
Experience working in the Financial Services industry is desirable with an understanding of the services provided and internal and external risks posed to the sector
English fluency is required. Ability to speak a second language is preferable
Able and willing to work outside of routine hours
Willing to travel as required for the delivery of exercises as well as to support the event of an actual crisis

Regional Head of KYC Due Diligence Resume Examples & Samples

Functional management of the network of 30+ KYC officers across the region with staff located in Hong Kong, China, Japan, South Korea and India. This includes usual management duties (budget management, goals / priorities definition, performance assessment, team governance, people development, succession plan build out etc)
To ensure high quality KYC files are produced in line with prevailing policy and procedures
To ensure a high level of service is provided to our clients and Front Office business partners, ensuring optimum allocation of onboarding resources according to business priorities
To ensure reviews are completed in a timely manner
To develop, monitor and improve performance metrics for the function
To optimize the KYC set-up identifying opportunities for improvement, synergies and cost reduction
To contribute to an efficient functional governance of KYC at the worldwide level with smooth and transparent communication with global stakeholders
To lead change within the KYC function, ensuring Asia specificities are articulated in global projects and overall to ensure changes are implemented in a controlled and sustainable manner
Strong coordination will be required with regional and global management as well as the business lines, compliance and country heads
Strong knowledge of AML and KYC regulations
Knowledge of the investment banking environment / activities
Strong presentation and communication skills; the ability to communicate and influence people at all levels, as well as with external / internal auditors
Previous experience in KYC management in an investment bank
Experience of leading a local and remote teams
Experience of working in an international, multi-cultural organization
Experience of leading through change
Previous experience in projects
Chinese (Mandarin / Cantonese)
MSc in Business, Finance or other relevant field

Regional Head, UK & Ireland Resume Examples & Samples

Has management experience (4+ preferred)
Has experience working in a customer service related environment
Is business-minded with a strong sense of customer service and attention to detail
Is enthusiastic, upbeat and a natural leader with high energy and an entrepreneurial spirit
Possesses strong communication skills and teamwork abilities
Goes above and beyond, never settling for status quo
Knowledge of the UK and Ireland preferred
The successful candidate will have a strong track record in managing a complex and diverse team
Previous relevant experience
Fully proficient with MS Office
Proven track record of providing excellent customer experience
Ability to communicate and build networks effectively
Attention to detail and ability to work in a diligent and organized fashion

Regional Head Americas Resume Examples & Samples

Assist and support the Global Head of Anti-Fraud Bribery& Corruption with developing a robust AFBC advisory programme for the Americas region
Primary focus on Anti-Bribery and Corruption program development in the region
Additional focus on providing advisory for certain Anti-Fraud Policies, in particular the Mandatory Time Away policy
Manage a NY-based team of advisory experts, with primary focus on bribery/corruption policy administration and advisory work
Manage a Jacksonville based team responsible for Gifts and Entertainment Level 1 review and approval
Assist and support the Global Head of AFBC with the strategic direction and regional implementation of the ABC and Fraud advisory program
Partner with AFBC regional advisory head peers (UK, EMEA, APAC, Germany) to drive key program projects within region, and ensure consistent program implementation in each region
Act as a senior subject matter expert on bribery and corruption issues within the Americas region
Matrix reporting to the Global Head, MD, AFBC and direct line to the Regional Head, MD, AFC Americas
Manage implementation and enhancement of AFBC Global and Regional Program advisory initiatives, including Policy and process implementation in the Americas
Ensure consistency in advisory and application of policies, procedures and controls within the region
Directly manage a team of advisory professionals in NY, with majority focus on ABC related matters
Manage a team of G&E Level 1 approvers based in Jacksonville; provide guidance and decisioning of G&E escalations to the regional team
Review and oversee ABC matters within the Americas region, working with the Global Head of ABC, other Regional AFBC advisory Head’s, Regional Financial Crime, and Compliance staff to implement and update ABC processes
Support and advise the business (across all divisions in regions) in its management of bribery and corruption risk within the region
Support and advise the business (across all divisions in regions) in its management of Mandatory Time Away policy as queries arise
Act as a recognised point of regional escalation and contact for operational AFBC policy matters within the region, including escalation of specific AFBC issues and risks to the Global Head ABC and the Regional Head of AFC, Americas (where necessary)
Primary regional subject matter expert on AFBC internal/external audits and relevant communications with regulators, and government/law enforcement bodies on ABC issues and MTA questions
Attend management meetings hosted by the Global ABC Head as required (weekly ABC meetings) and the Americas AFC Head
Address all AFBC advisory findings issued by regulators or internal audit for the region to ensure full remediation and timely closure
Track and implement emerging US-focused ABC legislation and regulation. As appropriate, in partnership with the business and Regional AFC, develop and implement new policies, procedures and controls in order to address new legislative or regulatory requirements
Develop AFBC training to the business as requested/required within the region
Responsible for developing and ensuring regional MIS reporting to reflect advancement of Program objectives (as appropriate), escalations to regional AFBC Advisory, operational actions undertaken by AFBC Advisory (approvals, review, etc)
Experience managing Anti-Bribery Corruption Program required; experience involving a Fraud management program preferred
MBA or Law Degree preferred
10+ years professional experience
Mature professional who has experience engaging senior business managers and Board level executives
Solid understanding of international banking, finance and products

Regional Head of International Resume Examples & Samples

Supporting, leading and influencing your team to enable them to help our Customers to be more successful
Coaching and developing your team, investing in their skills and knowledge to inspire them to be the best they can be
Building and leveraging relationships with colleagues and stakeholders to help ensure we are maximising the opportunity in local markets
Ensuring Barclays is established as a force for good in my local communities
Sustainably growing our active customer base and debt and deposit book to deliver value for Barclays and our customers
Supporting your team in the detailed analysis of customers’ business financials to identify and put in place appropriate solutions, including commercial lending products
Extensive experience of successfully leading a team in a customer - facing capacity, delivering great customer and commercial performance by empowering and motivating others
Considerable experience of coaching colleagues to improve their performance and achieve performance and personal objectives
Considerable experience of influencing and building relationships with a range of external and internal stakeholders
Very strong knowledge of Barclays Business customers, products and services. A strong knowledge of the products and services from across the Barclays group
Strong level of knowledge and skill around commercial lending and credit risk management
Strong communication skills, with the ability to deliver confidently to a range of audiences
Application (30mins): On your application we'll ask for information like your contact details, education and work experience. You’ll also be required to upload a CV, so it's a good idea to have it ready

Regional Head Resume Examples & Samples

Relevant B-degree or equivalent NQF level 6 qualification or higher
5 years’ or more experience in a Leadership/Management role
3-5 years’ experience in Project Management

Fctm Regional Head of Investigations & Complex Investigations Resume Examples & Samples

Provides strategic direction and oversight of the firm’s investigative programs across regional functions and countries related to fraud, anti-money laundering, countering the financing of terrorism, sanctions, anti-bribery and corruption. Ensures the quality and consistency of the investigations and the adequacy of the resourcing across the full investigative program
Provide input to and drive continuous improvement of an operating model for an end-to-end global investigative capability from lead intake, through unified triage, investigation, internal and external reporting and resultant action
Oversees a programmatic capability across regions and countries to conduct complex, proactive, intelligence-driven investigations, as well as less complex but high volume investigations, and consistently generate high quality suspicious activity reports on a timely basis for all investigations
Ensures that external regulatory reporting (SARs and VSDs) is performed effectively and within regulatory and FCC standards
Communicates information on the most significant and sensitive investigations and related mitigating actions to regional senior management to support and facilitate a strategic appraisal of the relevant risks. Able to set and develop strategic capability to mitigate future threats in response to these significant investigations
Provides direct oversight over the most significant and sensitive investigations to ensure appropriate prioritization, resourcing, and investigative strategy. Communicates to all key stakeholders the ongoing status of such investigations and the related mitigating actions
Directs the regional investigative function in its responsibilities to ensure effective, timely cross-border information sharing and provide coordination in significant cross-border investigations
Institutes and oversees a systemic capability to refer investigative findings and recommendations to other parts of the firm for follow-on action to mitigate the identified financial crime risk, track the response, and ensure appropriate governance
Personally and through the function’s staff, provides the subject matter expertise necessary to inform the work of other parts of FCTM, including but not limited to innovations in analytics, identification of typologies, policies and procedures, the engagement strategy, training, and a potentially more effective and efficient regulatory landscape
Supports the Regional Head of FCTM in communicating and at the direction of the Regional Head of FCTM communicates information on the most significant and sensitive investigations and related mitigating actions to regional senior management to support and facilitate a strategic appraisal of the relevant risks
Interacts effectively with regional law enforcement, security and regulatory agencies, and financial intelligence units, in furtherance of public-private partnership, information sharing, and training initiatives, as well as on specific investigations of significance. Fosters good relationships with all of the Group’s regional counterparts in law enforcement, security and regulatory agencies, and financial intelligence units, across all of the countries in which the firm operates
Continuously seeks to improve the efficiency and effectiveness of the function, running it as a business
Establishes seamless, trusting and mutually supportive relationships with the other components of FCTM, FCC and GIIG
Developing requirements, whilst also delivering challenging targets
Managing the demands of multiple diverse aspects of the role
Maintaining a global perspective, but with particular consideration of regional distributions (staff, budgets, resources, operations) and the impact of these, and ensuring a proportionate balance in each region
Implementing and managing a uniform approach to operations, in view of disparate operating procedures already in operation (within the organization and within departments) and the unique issues, requirements and problems associated with each
Significant executive experience leading a regulatory, investigative, or financial intelligence agency, or as a senior compliance manager within a global firm, in the financial services industry
Deep expertise and experience in mitigating the harms associated with the threat of financial crime at a strategic level
An excellent understanding of the current regulatory environment and expectations, relevant regulations, codes, and HSBC Group Standards, as well as their underlying purpose to mitigate risk to the financial system and provide information useful for the public sector to provide law enforcement and security
Significant leadership experience and an experienced strategic thinker
Excellent communication and inter-personal skills, with experience of dealing with executives at all levels
Ability to develop efficient and effective solutions to complex global issues
A legal or formal accountancy qualification or background in this risk area is desireable

Regional Head of Client Management Group Resume Examples & Samples

Provide guidance to GBM regarding new Client and/or new Product account set up, including KYC, regulatory classifications, FATCA
Manage the credit analysis team who work closely with Relationship Managers for preparation of credit proposal
Oversee the team responsible for client communications relating to FATCA & Terms of Business
Establish & implement a control framework/methodology which both highlights and manages Onboarding risks
Design and produce robust MI measuring performance & risk against agreed thresholds
Build & maintain strong relationships with key stakeholders including Business COOs, RMs, FCC, Business Services, Operational Risk and Audit
Line management responsibility & budgetary control
Sponsorship of the regional transformation programme
Representing the Client Management Group on all relevant Business & Risk committees
Provide on-going updates and education of Onboarding techniques and principles to GBM
Drive continuous improvement initiatives across end to end on-boarding activities to deliver a high and consistent standard of service
Actively participate in relevant regulatory change initiatives, compliance and operational risk related forums/committees
Undergraduate or graduate degree in Finance, Accounting or Business with more than 15 years of experience in frontline, middle office or operations senior management within the banking industry
Strong leadership and management ability, with good employee motivation skills
Excellent interpersonal skills with the ability to build and maintain global and regional relationships at all business levels
Proven business and operational experience, with a strong client service record and a delivery-focused mindset
Able to articulate a challenging strategic vision and motivate people to achieve this
International experience, or experience of dealing with international resources
Strong relationship management, risk or operational skills and is change-‘friendly&#8217
Strong strategic thinking skills and the capability to deliver a large change program whilst also managing an important, growing client facing ‘run the bank’ service
Strong planning and organizational skills, with a proven ability to prioritize competing demands
Experience of working in a highly-matrix environment

Regional Head-client Management Resume Examples & Samples

Lead, and motivate a high-performing team to demonstrate American Express’ value proposition to merchants and drive superb results against Merchant Services - India scorecard metrics
Work with key constituents both internally (Marketing, products, legal, compliance and finance teams), as well as external resources (customers and merchants, regulators and third party service providers) to ensure seamless execution of the strategy
Collaborate with key business partners to expand AXP's footprint within our Merchant's business, close coverage gaps and develop winning strategies to drive profitable growth
Proven ability to lead through change and adapt to evolving economic/marketplace needs
Cultivate a culture where people feel valued and are motivated to succeed
Increase Merchant Satisfaction & Perception of Coverage
Proven people leader who is capable of coaching individuals to top performance and building a high-performing team
Track record of driving superior results individually and through others by providing strong thought leadership, clear prioritization, sound decision-making and creative problem-solving
Willing and able to contribute directly to team efforts and results
Strong sales, influencing and negotiation skills, including leveraging relationships with key decision makers/C-level executives
Able to demonstrate a flexible approach in a fast-paced, dynamic environment
Knowledge of the Merchant business and the India/Global payments industry
10 - 14 years of total work experience with Post Graduation/MBA- Finance (preferred)

Regional Head of Pathology Resume Examples & Samples

Duties include 3 key areas: management of diagnostic pathology service, P&L management and personnel management
Develop and build commitment for business strategy supportive of corporate strategy in reference to the pathology organization
Set strategic direction and manage talent development and organization effectiveness in reference to the pathology organization
Overall P&L responsibility for a specific N.A. region
Analyze the characteristics and trends of the customer, providing insight into IDEXX’s understanding of customer needs for products and services
Work collaboratively with other IDEXX medical organizations to ensure the pathology team hits overall goals
Develop and manage pathologists in assigned region which includes but not limited to: performance reviews, goal development, training and development, communication, recruiting
Overall responsibility for accurate and timely diagnostic anatomic pathology consultations and client satisfaction with the assigned region
Promote the growth of diagnostic pathology by communicating and working with other managers to meet the special needs of the clients in terms of quality of testing and “state of the art” technology
Responsible for consulting with and assisting pathologists on difficult cases or when his/her expertise is of relevance
Overall responsibility for client turn-around time (TAT)
Accessible for client consultations
Partner with other lines of business and departments (sales, marketing, R&D, etc.) to make recommendations for strategic direction, current product positioning and promotion, new product definition
Recruit and hire highly talented and motivated individuals with required current and future skills & abilities to meet business objectives and ensure diversity necessary to establish an effective team
Communicate, support and lead execution of IDEXX mission, values and principles
Represent IDEXX worldwide to pathologists, employees, customers and suppliers
Promote the growth of IDEXX by actively participating in internal/external veterinary pathology meetings and maintaining professional contact with clients. Maintain proficiency and develop skills by attending continuing education meetings
Ensure that assigned pathologists participate in professional development activities. Provide newsletter publication articles to the assistant editor of any IDEXX Veterinary Services Newsletter
Maintain proficiency and develop skills by attending continuing education meetings
Review and manage expenses for the Anatomic and/or clinical pathology budgets for the region
Monitor revenue for the assigned region
Manage all personnel issues for pathologists which include but not limited to: performance reviews, goal development, training and development, communication, recruiting and scheduling
Typically 2-5+ years experience in veterinarian pathology
Typically 2-3+ years experience in a diagnostic clinical or anatomic laboratory
Typically 5-7+ years of progressive leadership and/or pathology management experience
Familiarity with current topics and issues in clinical veterinary medicine
Ability to type and use dictation equipment
A service oriented attitude
Computer skills are highly desired
Manages typically large, potentially diverse and/or complex teams of managers and/or professionals
Is typically accountable for the performance and results of unit(s) which may comprise entire discipline/function or cross discipline/functions
In some instances, may be responsible for function/program without subordinate managers/supervisors/staff
Develops departmental plans, including business, production and/or organizational priorities
Controls resources and policy formulation in area of responsibility
Decisions are guided by resource availability and functional objectives
Looks beyond existing methodologies and own discipline to define and resolve complex problems
Develops plans and delivers results in fast-changing businesses and/or regulatory environments
Provides input to functional or departmental strategy

Gcg-regional Head of Digital Engagement Resume Examples & Samples

Leveraging the use of big data and customer analytics, you will create a vision and strategy to drive digital penetration for markets across Asia
Work with the Journey and Digital channel team to ensure the delivery of an excellent mobile experience to support deeper engagement with customers
Identify partnership opportunities with social and messaging platforms to drive engagement through relevant messaging and offers
Define the digital usage plan for Asia markets, working in close collaboration with respective market teams
Drive implementation of strategic regional initiatives covering the entire customer lifecycle - from Early Engagement, partnership engagement offers and contextual offers, through to Digital Employee Advocacy and ‘Always Teach Digital’ programme in Branch and at Citiphone
Build regional digital partnerships with e-Commerce companies (Uber, Expedia, Agoda, Hotels.com, Netflix etc) to position their offers on Citibank Digital channels
Work with regional marketing to develop creative campaign playbooks for markets
Work with Cards and Retail partners to ensure pricing, themes and channel differentiation
Work with Branch and Citiphone partners to devise strategies and implement approaches to migrate our customers to the digital channel with the best possible experience
Extensively measure performance and conversion funnel throughput using Analytics, and have teams focus on continuous optimization to drive the throughput
Work effectively with all cross-functional partners including Product, Segment, Distribution , Analytics, Finance, Technology, Legal, Compliance etc to maximise success of engagement campaigns
Manage a cadence with markets to highlight best practices, share learning and uncover issues related to digital usage
A deep knowledge and interest in developments in Digital Engagement and Experience globally (global and local competitors and core technologies) as well as good practice knowledge across other industries, including Retail, Technology, Airline, and Telecommunications
Strong awareness of innovation in Digital Engagement, particularly by FinTech companies and where opportunities arise, seek to integrate these partners working with our Digital Channels and Marketing teams
Responsible for Digital KPIs definition, reporting and metrics and monthly consolidation, validation and variance analysis, including management reporting and tracking against monthly targets
Degree in Business Administration, or a Marketing related field
10+ years of full time experience in large technology, retail, media or financial companies
Fintech experience an advantage
Experience of working in a truly agile environment, and leading large cross functional teams
Understanding of cross-functional Banking functions an advantage but not necessary
Design thinking mindset to solve business problems
Strong communication skills to manage expectations of multiple senior business stakeholders and to resolve conflicts/issues
Experience of working across multi-cultural markets, with differing languages
Creative, and highly collaborative
Strong strategic and analytical skills that are sharply customer focused
Ability to responsibly challenge the status quo and craft a vision for transformational change in Citi
Ability to build a persuasive case for change with seniors
Accomplished change leader
Ability to lead and motivate and drive a team of direct and indirect resources to deployment
Try and fail mentality – not afraid to take risks
Understanding of ‘design thinking’ and experience of true agile working

Regional Head of Monetization Resume Examples & Samples

Design and implement a monetization strategy to financially maximize PropertyGuru.com product offering across the region and develop the business model for developers
Create and implement the analytical and go to market framework as a blueprint to support expansion into new markets in the future
Partner closely with the business to help define unmet client needs and bring new products and solutions to market
Creating models to seize opportunities and determine optimal business decisions. Investigate revenue potential of different streams of monetization (e.g. advertising, paid listings and premium listings) and business case the proposal for executive approval
Develop and maintain a roadmap of monetization programs/products to help influence and manage expectations of key stakeholder groups across the region
Work cross-functionally (sales, product, pricing) to identify ways that innovative business models and/or pricing changes can to drive incremental revenues & help shape, define and execute the go to market strategy for monetization programs
Work alongside the Regional Director of Developer Marketing in the development of new and innovative monetization strategies and strategic planning
Contribute to and lead the development of sales-marketing materials that promote PropertyGuru to the developer marketplace including the General Presentation, Media Kit, Product Sheets, etc
Work in tandem with Engagement marketing to roll out go-to-market plans & leverage off engagement touchpoints

North American Regional Head of Futures Resume Examples & Samples

Oversee daily operations and management of NAM FCC Operations and acting as a senior point of escalation
Work in partnership with senior leadership to develop and drive people strategies that leverage, engage and develop talent across the NAM FCC business
Facilitate communication across various channels to engage employees across the region
Drive VOE activity including communication, idea generation, solution implementation
Drive the delivery of strategic platform re-engineering initiatives; Define success criteria in partnership with senior stakeholders, and implement measurement processes to track progress
Develop and maintain an effective governance and communication structure across all in scope projects, including preparation for Executive Steering Committee meetings with a broad selection of senior stakeholders
Deliver to tight deadlines across multiple geographies and functional teams
Support mobility and development across the organization
Support cultural implementation of Operations Excellence
BS/BA degree in relevant subject (e.g. Finance, Accounting, Mathematics, Management) or equivalent work experience
10+ years of experience in a financial institution
Demonstrated experience leading people and developing effective and diverse teams across a regional footprint
Ability to establish and build trust with professionals throughout the business as a leader, advisor and business partner to the organization with a clear client orientation
Experience delivering line support and strategic change programmes in a fast paced, large global financial services firm, ideally in an operations, risk or technology organisation
Proven track record of balancing the need to take delivery risk in order to create time to market with the need for accuracy, diligence and thoroughness
Energetic, flexible, collaborative, and proactive leader
Possesses strong communications skills and has proven success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments
Self-reliant, good problem solver, results oriented
Strong technology background with working knowledge of evolving technologies
Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint

Regional Head, Hseq Resume Examples & Samples

Work with the ADD HSEQ Leader Team and Business Unit Leaders to develop and implement the global HSEQ strategy for the Business Unit and drive strategic action plans for each Business Line/facility
Act as an interface/key contact for regional PTSE on HSEQ matters, as appropriate
Ensures implementation of PTSE HSEQ corporate Directives and Standards throughout the Business Unit, as well as developing and supporting the implementation of the strategic action plans to improve HSEQ performance
Help develop and support implementation of BU HSEQ standards/procedures/measures to reduce incidents (health, safety, environment, process safety) within the Business Unit; engaging BU and facility leadership, as required – all while focusing continuous improvement efforts in our pursuit of zero 0 incidents
Sustain, modify or fully Implement a safety culture within the Business Unit, with focus on manufacturing facilities, as applicable. Support Xact and improvement to organization culture through perception assessments, leadership evaluations, and development of targeted improvement plans
Participate in the development and implementation of effective root cause analysis
Ensure the quality of root cause analysis is effective to prevent recurrence of similar events
Lead or support serious incident investigations, as appropriate, and reviewing results of investigations to prevent recurrence in other facilities
Serve as the conduit and initial point of contact for any reportable events within the region, support case management, and escalate as appropriate
Support manufacturing heads with HSEQ compliance and support management/resolution of potential critical situations; solicit support from regional PTSE, as appropriate
Support HSEQ audit plan (in cooperation with PTSE for internal compliance audits)
Develop and implement a contractor safety management program/review implementation and track results/performance within the Business Unit
Serve as a mentor to regional HSEQ facility leaders, work closely with facility management, and have regular calls with the collective team to leverage learnings and resources
Participate in global best-practice sharing and support internal BU assessments (globally)
Regularly participate in individual and team calls, and support assessment and improvement of facility HSEQ talent

Regional Head of International Philanthropy Resume Examples & Samples

Direct Community Affairs programme across EMEA and LATAM regions
Lead, manage and develop members of the EMEA Community Affairs team ( 1.5)
Work closely with Community Affairs representatives to deliver the programme in the LATAM region
Oversee 19 Community Partnership committees across EMEA
Work with regional management, the Global Philanthropy team and other key partners to implement the Global Philanthropy Strategy and communications plan to ensure that the approach is fit for purpose in each location that is supported
Identify appropriate grant partners in line with the Global Philanthropy strategy and manage key relationships
Identify and manage Philanthropy sponsorships for EMEA
Oversee the management of the grant administration process for International grants and sponsorships and ensure all fully adhere to both US and local legislation
Work with the Global Philanthropy team to develop and execute a global signature programme, measuring impact and outcomes
Working with the Community Partnership committees across EMEA and LATAM and the Director of Community Partnership in the US, continue to advance the Community Partnership programme in EMEA and LATAM regions with a focus on skills-based volunteering
Work with Audit, Risk, Legal, Compliance and Global Philanthropy team to ensure the EMEA Community Affairs programme meets all requirements
Effectively measure the impact of the EMEA and LATAM Programme, participating in appropriate benchmarking and ensuring close alignment with the Company’s brand
Partner with the Global Philanthropy team, Community Partnership Committees and Corporate Communications to ensure the effective roll out of the Community Partnership Online systems throughout EMEA and LATAM locations
Work with and the Corporate Marketing team to develop and manage the Community Partnership element of Corporate Sponsorships in EMEA, and LATAM comply with all corporate policies and procedures within the department
Alert management immediately of any significant changes to business risks and internal controls effectiveness

Gf-regional Head of KYC Resume Examples & Samples

Be a Manager of managers and a people developer
Negotiating and persuasive abilities
Ability to communicate with senior management
Analytical and risk evaluation skills
Evidence of working with Audit Team & Exam teams
Ability to work closely and co operatively with the business and other support departments
Ability to work under time-line / resource constraint through risk-based prioritization
Demonstrate abilities as a solution-provider and partner in managing KYC risk
University Degree; experience in the business or business education will be an advantage
12+ years’ experience in banking/financial services, preferably in global programs exposure
10+ years heading Regional KYC functions for compliance in roles with strong regulatory interaction; Citi experience will be an advantage
Working knowledge of APAC AML regulatory requirements relating to KYC
ACAMS Certification is required
Strong IT tools competency especially PowerPoint/Excel
Working knowledge of an APAC language
Strong engagement in Industry forums as Speaker on AML / KYC topics
Willingness to under-take 30% business travel across APAC and Global locations

Regional Head of Working Capital Resume Examples & Samples

Minimum of Bachelor’s degree in Finance/Business or related degree; advanced degree a plus
10 years of experience, and minimum of 7 years having significant exposure to GTRF, GLCM and Working Capital opportunities with Global Banking clients
‎Qualified candidates must be able to collaborate with multiple product and coverage colleagues and have a keen sense of identifying and driving new business opportunities
Must have extensive cross-border business knowledge,
Must demonstrated being a self-starter

Regional Head Fmcg & Chemicals Resume Examples & Samples

Contribute to the global strategic sales strategy and formulate and review sales strategies for the AME region that drive overall company strategy and growth plans
Develop, define, and communicate an annual sales plan and budget for the team that is specific to further penetrating the industry verticals outlined in our strategy
Drive necessary changes/actions to meet new business development expectations and address/adapt to changes in the local or global markets
Manage new business and existing key client program development campaigns with total global CCM valued at $50m+
Identify necessary stakeholders within the Damco product management teams to assist in presenting solutions to targeted clients
Leverage relationships with key decision makers and influential parties of key clients, as to win the business and increase loyalty with Damco
Lead and coach the AME-controlled and international strategic sales team to land business
Set team and individual sales target and ensure delivery
Deliver own individual sales target
Proactively and effectively manage the sales pipeline and data mining and review sales performance to ensure sufficient qualified opportunities in sales pipeline
Provide guidance to Key Account Management team in their pursuits to develop and grow business from their key customers
Be NAM ambassador amongst other strategic sales forces around the world
Deploy tools to support better sales process around large global opportunities
Be highly ‘fluent’ in consultative selling best practices
Attract and maintain the highest caliber of talent for strategic sales positions on the team
Supervise and develop team through learning & development, coaching, goal setting, periodic feedback & reviews
Ensure compliance with applicable federal, state and local laws and regulations; adherence to company procedures and policies
Supports company commitment to ISO 9001, 14001, OHSAS 18001 certification
Performs other position related duties as specified by management

Regional Head of Fulfilment Resume Examples & Samples

Extension and integration of our Fulfilment Centre infrastructure throughout the region
Defining the future shape and structure of our Fulfilment Network, in terms of size, location, in-house vs outsources as well as design & technology
Lead a team to manage build to suit, fitting and integration initiatives and projects to open new or extend current facilities
Develop a strategy for the next 5-10 years of the evolution of our Lazada Fulfilment Network
5Th Generation eCommerce fulfilment parks
ASEAN Cross border capabilities
Gateways into and out of South East Asia
BA/BSc degree with outstanding results from a top university in one of the following fields: Business, Economics, Mathematics, Statistics, Computer Science, Engineering
5-10 years of experience in Supply Chain / Warehouse positions
Experience in Logistics / Warehouse facility design and planning
Proven track record of CAPEX planning and management
Proficiency in Strategic Capacity and Demand Planning
Knowledge in Logistics and 3PL Operations
Knowledge in technology implementation with WMS/ WCM integration experience
Highly energetic and self-motivated / Results driven-focus on operations & scale
Demonstrated ability to handle multiple tasks, to prioritize those tasks and meet deadlines

Regional Head D&I, Americas Resume Examples & Samples

Shape, implement and lead the regional Diversity & Inclusion agenda in close collaboration with senior leadership across your respective region
Lead and support the development of a cross-functional, cross-business long term strategy to ensure a diverse and inclusive organization
Plan, execute, and deliver global programs and KPIs in support of this long term strategy
Provide thought leadership across the business to support the global CR&I team objectives
Build capability across HR and BUs around diversity, inclusion, cultural competency, implicit bias and other key areas
Manage relationships to frame key strategic issues and support implementation of recommendations
Support and lead functional management tasks including training, development, recruitment, community building
Oversee and represent company with strategic partnerships including sponsorships, research and thought leadership
Increase overall employee awareness and engagement relating to Diversity & Inclusion
10+ years of experience in diversity and inclusion
University degree or equivalent preferred
Excellent communication skills, both written and oral. Ability to clearly present information in a variety of different formats to all levels of the organization in a variety of settings, both internally and externally
Strong ability to build senior relationships and influence all levels within organization
Manage multiple key strategic projects and initiatives simultaneously including project management and strategic direction
Deep understanding of diversity, equality and inclusion from both an academic and corporate/consulting setting
Strong track record of delivery of complex multi discipline change programs, including culture change and high-performance teams
Highly collaborative, with ability to work in partnership with multiple stakeholders across the business
Experience setting, managing and monitoring the budget for this CoE
Work experience in a large, global organization
Ability to adapt to a fluid, fast changing environment
Adept at public speaking

Regional Head of Bancassurance, Asia Resume Examples & Samples

Develop the strategic direction and growth strategy for Asia’s Bancassurance distribution channels with Asia regional and country management
Support M & A projects with partnership business plan, distribution strategy and project implementation
Manage the DBS relationship regionally including running the Regional Steering Committee, engaging in country Operating Committees, governance around the technology fund, following up of opportunities with individual markets and ensuring contractual obligations are met on both sides
Work with Country General Managers, Country Heads of Partnership Distribution, Country Chief Financial Officers and other members of country management to successful achieve targeted results for Bancassurance partnerships. This includes establishing clear governance processes, monthly formal internal reviews and meetings with partners at working and steering committee levels
Build and execute best practice playbooks to ensure optimization of banking relationships
Work with other channels to leverage practices which may enhance results in Bank partnerships
Work with business units to ensure that the organizations with whom we have third-party business relationships comply with the relevant legislation, guidelines and codes of the regulators and the compliance guidelines of Manulife’s corporate and regional offices, including ensuring that proper segregation of duties and operational controls are in place
Attract, develop, retain and engage best-in-class talent including within the territories
Excellent knowledge of the Financial Services industry, especially in Asia, and an understanding of the marketing, customer service and financial management aspects of insurance operations
Extensive experience in bank distribution, insurance distribution management and/or business development in related industry. Successful track record in building and executing new strategic relationships
University degree or professional qualification in business, management, marketing or finance or related experience
Strong communication skills and the ability to bring across ideas succinctly to business partners and Senior Management
Strong understanding of Banking and Insurance regulations, processes, customer behaviours and business environment is preferred
Good interpersonal and people leadership ability, to achieve objectives through influencing others not in a direct chain of command and at all levels
A strong business orientation and determination to achieve challenging objectives
Demonstrate a strategic, analytical, disciplined and collaborate approach

Regional Head of Alcm Resume Examples & Samples

The role is responsible for leading the US Asset, Liability and Capital Management (“ALCM”) team. The role requires a high degree of autonomy, technical knowledge and experience necessary to manage US’s relationships with rating agencies, regulators, and other stakeholders. It requires a large amount of independence and has the authority to develop and implement ALCM strategy across the region. The role provides influence to the Group ALCM function and is responsible for ensuring Group policy and framework is ‘fit for purpose’ and is appropriately implemented in the region. Guidance is provided to sites across the region, to the ALCM teams, in addition to the regional and local global businesses
A University graduate in (BA) or (BS)
An experience of over 10 years in the related field
Ability to communicate complex ideas both written and verbally at all levels
A good knowledge of the HSBC Group and its operating policies is essential
A good knowledge of regulatory measurement and reporting requirements as well as stress testing activities

Regional Head Resume Examples & Samples

Client management to socialize the new engagement model, including approach and SLAs. Approach will include roadshows to key stakeholders in the region to provide education on the operating model, expectations, and address feedback
Renewals of existing contractor resources including end date and spend depletion management
Ensuring all requests for contractors are in alignment with Resource and Location Strategy
Responsible for accuracy and data integrity of contractor requests for approval
10+ years of Recruiting / Sourcing experience on buy side within a financial services organization
Strong organizational and detail oriented skills
Exemplary presentation and influencing skills
Experience presenting to Senior level management
Ability and experience working in a fast paced, high pressure environment
Strong problem solving capabilities
Experience with automated end-to-end sourcing tools including implementation and organizational change management
Excellent written and oral communication skills including solid presentation skills

Regional Head of Enterprise Platforms Resume Examples & Samples

Local Run support (L2/L3) for Mainframe, Midrange (Tandem, AS400 and VMS), Database (Oracle, SQL, Maria DB, MongoDB, Sybase, Hadoop and Teradata) and Middleware (aPaaS, Jboss, WAS, MQ, AMQP, Message Broker, DTU, DAFFY and Coherence) technologies
Hosting change management for internal projects, ensuring alignment of resources and on some occasions having full end to end accountability as Accountable Executive, projects will vary from innovation, Tech Debt & Break-fix
Management of Risk and Control delivery either through projects or as stand-alone items, relating to Barclays Internal Audit points, Sarbanes Oxley, BICEP, Cyber and internally recognised control gaps

Regional Head of Distributed Platforms Resume Examples & Samples

Local Run support (L2/L3) for Servers (UNIX, Linux & Windows), Storage & Virtualisation (Block, Filer, Tape backup, VMWare & ESX) technologies
Business change management for both Barclays UK and Barclays International ensuring priority of project delivery involving any of the technologies listed above
Responsible for operation of key ITIL elements for Service Delivery in India and working closely with Command Centres function and Global colleagues to imbed Global standards, for example

Regional Head Resume Examples & Samples

Provide CRE services and support to businesses in the Americas Region; ensure team delivers efficient, high quality services that achieve business and strategic needs while offering continual improvements relative to cost and quality
Act as a strategic leader as well as a line and budget manager for CRE functions at the regional level
Develop processes, standards and operational plans that support the businesses stragegies and directly impact overall business unit and functional results
Manage service relationships with business divisions
Earn respect as an influencer and thought leader across business lines
Represent the firm at external events
Establish CRE policy and provide input to business strategies in the Americas
Promote CRE internally to ensure business lines understand and appreciate the Group's capabilites and its potentail for facilitating business line objectives
Anticipate changing business and organizationa trends and build executive support for key initiatives
Optimize the value, sales and purchasing processes of the CRE portfolio in the Americas·
CANDIDATE PROFILE
Minimum 15 years commercial/corporate real estate experience including time with a multinational services firm or a multinational corporation
Industrial experience preferred but experience with other property sectors will be considered
Ability to assemble internal and external resources to accomplish complex tasks
Strong relationship development skills
Demonstrated success upgrading internal business functions/elevating processes to levels that delivered greater efficiency and enhanced business results
A change agent who can define paths to enhanced business results/improved customer service and introduce necessary change while maintaining employee morale and customer relations
Comfort level with technology and inclination to capitalize on innovation to improve business results
Excellent negotiating and deal structuring skills
Detail orientation and ability to accurately analyze transactions
Ability to manage the pressure of deadlines and multiple tasks
Team player who is attracted to a collegial working environment; a consensus builder who possesses the style and personality to operate effectively in a public company
Impeccable integrity
International experience a plus; cultural sensitivity required; ability to speak Spanish or Portuguese desirable but not mandatory
Willingness to travel regularly and internationally
Undergraduate degree required; graduate degree a plus

Regional Head of Total Rewards Resume Examples & Samples

Develops and leads planning, design, implementation, communication and delivery of the compensation, benefits or total rewards programs across a region, large business group or globally
Oversees the design and implementation of the compensation and/or benefits programs and practices with broad workforce impact
May lead Center of Expertise in one or more C&B areas
Actively partners with and influences clients at the EXEC2 and EXEC3 level on a regular basis
Drives strategies and initiatives at the global/regional/business group level by exercising governance oversight in one or more areas (e.g., key policy decisions, requisition approval, resolution of high-impact disputes)
May have significant financial responsibility (e.g., budget of $1 million+ USD)
Leads a team of Managers and Senior Individual Contributors for a business function, and/or region by setting overall program initiatives, allocating financial and human capital for programs and projects, and ensuring timely and effective delivery of compensation and/or benefits programs
Leads and directly manages a large compensation or benefits function, and may be responsible for significant dotted-line employee reporting relationships
Develops relationships with total rewards industry professionals and/or organizations in order to maintain current market trends knowledge for internal use
First-level university degree required; advanced university degree in business preferred
Typically 12+ years in compensation and benefits, with significant strategic experience, including senior management influence
Strong knowledge of current market practices and trends in compensation and benefits
Hands-on experience designing and implementing broad-based and executive compensation programs, including annual incentives and long-term incentives
Experience with planning and managing medium-scale benefits (medical, dental, retirement etc.) programs
Strong project management and prioritization skills
Strong leadership and staff development skills
Ability to build partnerships across various functions
Strong communication skills - written, oral and presentation
Ability to manage complex administrative processes concurrently
Ability to effectively manage a medium budget
Strong consulting skills

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