Payment Solutions Resume Samples

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R Sawayn

Raheem

Sawayn

54002 Wolff View

Philadelphia

+1 (555) 942 4187

54002 Wolff View

Philadelphia

Phone

p +1 (555) 942 4187

Experience Experience

Dallas, TX

Payment Solutions

Dallas, TX

Cummings-Reynolds

Dallas, TX

Payment Solutions

Meet/exceed performance measurements based on new account generation, credit sales, penetration, in-store environment & quality improvements
Develop annual marketing plan for store to support business goals/objectives
Engage internal functions of sales/marketing/operations to provide VOC, Extra Effort Strategies & reporting rigor
Develop & maintain key client relationships at store and leadership levels with the clients
Develop/implement credit awareness programs with store and client leadership
Assist stores with credit best practices and compliance issues
Manage T&E and marketing budgets; maintain competitive awareness

Phoenix, AZ

Payment Solutions Architect

Phoenix, AZ

Abshire, Christiansen and Stamm

Phoenix, AZ

Payment Solutions Architect

Taking a lead role in the detailed design of the transformed Payments ecosystem from a technology, process, integration and data design perspective
Ensuring the successful implementation of the Payments road map through the definition of a common set of design and process standards, driving the adoption of these standards across the enterprise, with ITO & ADM delivery partners, payment product vendors and implementation teams
Working with a team of IT Specialists in the delivery of a transformed, resilient payment ecosystem aligned with the organisation's emerging target IT architecture and Payments Operating model
Take a lead role in the detailed design of the transformed Payments ecosystem from a technology, process, integration and data design perspective
Ensure the successful implementation of the Payments roadmap through the definition of a common set of design and process standards, driving the adoption of these standards across the enterprise, payment product vendors and implementation teams
Work with ateam of IT Specialists in the delivery of a transformed, resilient payment ecosystem aligned with the organisation's emerging target IT architecture and Payments Operating model
Work with the wider Payments stakeholder group to ensure change and service migration approaches are adopted to minimise service risk & optimise delivery

present

Philadelphia, PA

Payment Solutions Product Manager

Philadelphia, PA

Bayer, Wuckert and Bins

present

Philadelphia, PA

Payment Solutions Product Manager

present

Monitor competitors (bank and non-bank) to report on developing trends and potential impacts to BB&T’s product market share. Oversee the development of market analyses and identify strategic opportunities in the marketplace. Stay abreast of economic, regulatory, and competitive developments as they impact product areas
Develop and expand partnerships with other business units or external parties to coordinate promotional, development, and product positioning strategy and activities
Monitor information sources (qualitative and quantitative) to develop strategic strategies for specific industries and solutions that satisfy those industries better than competitors
Strive to attain professional certifications and recognition in assigned product area
Support, mentor and develop leadership qualities in other product associates
Assigned market segments include both consumer and small business debit products
Additional assignments may include related value-added services such as card self-service, commerce solutions and digital wallet

Education Education

Bachelor’s Degree in Finance

Emory University

Bachelor’s Degree in Finance

Skills Skills

Certified Treasury Professional (CTP) and/or Accredited ACH Professional (AAP) professional certifications
Certified Treasury Professional (CTP) and/or Accredited Automated Clearing House (ACH) Professional (AAP) certifications
Strong knowledge of payment systems and practices
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to create strong strategic plans and business cases for new opportunities
Ability to represent BB&T in a professional manner at conferences, seminars and client interaction
Ability to represent BB& T in a professional manner at conferences, seminars and client interaction
Demonstrated proficiency in basic computer applications such as Microsoft Office software products
Direct experience managing capital investment and business line profit and loss
Ability to work on many priorities, which change frequently

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Senior Portfolio Risk Manager Payment Solutions Resume Examples & Samples

Work closely with Risk leaders and client teams to minimize both Synchrony Financial’s and the retailers’ risk, while continuing to grow the portfolio
Work effectively cross-functionally to drive smart growth and client satisfaction
Use knowledge of customers, client’s and risk processes to identify and mitigate any operational risks for the portfolio
Prepare and present client facing and leadership team presentations
Provide sound risk management oversight during the deal renewal and new deal processes
Support driving enhanced strategies, using champion/challenger leanings to manage credit and fraud risk and optimize portfolio performance
Coordinate planning cycle with client teams to ensure consistency in business plans
5+ years in consumer and/or commercial risk management role
5+ years SAS or comparable programming experience
Strong proficiency in data analysis and capability to effectively manage and develop analytical talent
Familiarity with consumer and commercial lending products and practices
Master’s Degree or MBA with advanced analytic focus, or equivalent
SAS / SQL experience
Experience operating at a strategic level as part of a cross functional team
Proven relationship management experience
Use of advanced technical & analytical competencies in driving effective strategic goals within a significant functional area
Experience managing analytic personnel and virtual teams

Payment Solutions Sales Consultant Resume Examples & Samples

Meet or exceed Payment Solutions annual sales goal of a minimum of ,000 in assigned territory by making sales calls (both in person and over the telephone) on current and prospective commercial and corporate client segments. Meet or exceed other fee income and deposit goals as assigned
Develop and execute an effective sales plan in coordination with and in support of Banking Network and Payment Solutions strategies and initiatives
Generate leads and sales opportunities by assessing assigned markets, collaborating with Banking Network sales officers and other IRM partners, using research provided by Payment Solutions' Market Development Team and other marketing research efforts, as well as local references such as electronic and hard copy publications
Initiate sales activities under a direct sales model by making sales calls (both in person and over the telephone) on clients and prospects to identify needs, provide recommendations, and sell the appropriate Payment Solutions products: Treasury, Payroll, Merchant, Purchasing Card, International, etc
Conduct relationship review calls on valuable client relationships to identify cross-sell opportunities and retain clients' business
Build strong business relationships with external and internal clients reflecting the overall strategy of BB&T and the Payment Solutions Division
Communicate status of sales activities and results to Banking Network partners on a regular basis
Leverage BB&T partner and supporting relationships to execute on Department sales strategy and to accelerate achievement of revenue growth
Provide timely reporting of sales activity and prospective sales opportunities using Proactive and any other reporting system used by the Banking Network and Payment Solutions
Maintain industry, products and technical subject matter expertise
Bachelor's Degree in finance or accounting or equivalent education and related training
Five years of experience with understanding the following: corporate working capital management (WCM) objectives and strategies, supporting business processes including accounts payable, accounts receivable, supply chain management, debt and investment management, risk management and financial controls, financial systems and associated information technologies, including a perspective on both domestic and international WCM practices
Skilled in market analysis and lead generation. Ability to influence sales process of the Banking Network
Understanding of financial products and services (treasury/cash management, international, payroll services, card and payments) typically used by businesses in support of their working capital and operational requirements
Possession of consulting skills. The ability to perform situational analyses through identification of client objectives, priorities, needs, problems, decision processes, benchmarks and measurements coupled with the capability to craft and propose recommendations and solutions to the issues and problems raised during the consulting process
Ability to close sales. Knowledge of value-oriented sales techniques and processes. Use of customer-focused attitudes and beliefs to translate product features into client-specific benefits and value propositions (in the client's terms). Preparation and delivery of tailored sales presentations, including product demonstrations. Ability to handle buyer objections and move sales situations forward resulting in the close of the sale while simultaneously focusing on account profitability and client retention
Ability to communicate effectively in person and in writing, to include presentation skills and fluency in the English language. Ability to tailor presentations and content of solutions as appropriate to executive and business focused audiences as well as technical staff
Work effectively in a team environment. Ability to work with BB&T staff from within the Company (Banking Network, Product Management, Operations, etc.) to effectively maximize revenue and customer satisfaction within assigned territory
Possess administrative skills to include effective time management, development of targeted sales plans (market and call planning), sales reporting and pipeline management
Possess skills to effectively use computer programs to adequately complete job requirements
Demonstrate a strong work ethic to include timely follow up, commitment to excel and positive attitude combined with energy and enthusiasm
Good computer skills, which include the ability to work with MS Office applications
Ability to travel (occasionally overnight) to manage and close sales opportunities within assigned territory
Knowledge of the assigned territory with “go-to” accounts and familiar contacts for accelerated sales cycles
Exposure to and high-level knowledge of technologies and related concepts utilized in working capital management process
Certified Treasury professional (CTP) credential or equivalent professional accreditation
Advanced educational degree or professional certifications (e.g., CMA,CFM, AAP, CPA, CFA)

Payment Solutions Remittance Processing Assoc Resume Examples & Samples

Above average alpha and numeric data entry skills (9,000 keystrokes per hour)
Above average number recognition skills
Must be detail-oriented
Ability to work flexible schedules to include evenings, weekends, holidays and other as required
Ability to lift a minimum of 10 pounds
Operate check imaging equipment to capture check images and endorse/encode deposited items
Prepare daily deposits and reports information to the client by CMOL, Fax, Telephone, or transmission
Maintain accurate log sheets pertaining to clients? daily statistical data information for reporting and monitoring of throughput, quality ratios, and end of month reporting
Operate shipping systems to prepare mail out packages for daily remittance information
May be required to operate automated mail sorting equipment or high speed extraction/capture system

Payment Solutions Remittance Processing Associate Resume Examples & Samples

Sort, prep and complete negotiability scan on lockbox payments per client instructions
Operate image scanners to capture check and remittance documents for various work types
Perform client data entry per client specifications
Accurately balance imaged check with supporting invoices
Perform completion of daily client reporting meeting all predetermined deadlines
Ensure all equipment is properly maintained and operating efficiently, notifying lead staff when problems arise
Maintain accurate log sheets pertaining to clients' daily statistical data information for reporting and monitoring of throughput, quality ratios, and end of month reporting
Ability to work in fast paced environment governed by production standards
Demonstrated PC skills and mechanical ability

Payment Solutions Risk Specialist Resume Examples & Samples

Review and process transactions within the system risk queue in a timely manner. These transactions/files are typically time sensitive, large dollar value, and involve high profile client relationships. Serve as the lead liaison with internal departments, branches, and corporate clients in resolving risk-related transactions
Responsible for the integrity and accuracy of the databases used to support transaction/file processing. Set up and build new customer and account profiles or update/delete existing profiles. Processes authorization requests, ensuring that all documents are complete and authorized
Five years of experience in various functions of wire transfer processing, similar banking/operations/risk experience
The capacity to acquire complex technical concepts through training and self-study to include a thorough knowledge of accounting, data flow, mainframe/client service systems, and the various wire products offered by the bank
Effective written, verbal communication and interpersonal skills. Includes the ability to work with all wire staff members while rotating from one function to another and multiple levels of supervision
Detail-oriented with ability to make sound business decisions while working within quality standards and Federal, State, and Bank regulatory guidelines
Ability to learn quickly and willingness to adapt to a changing environment
Must be able to work extended shift hours on short notice
Must be designated as a “mission critical” employee on a rotating schedule within the department in the event of inclement weather or natural disaster
Bi-lingual required English/Spanish - Proficient in both languages
Associate's degree in a related field

Senior Software Engineer Managed Payment Solutions Resume Examples & Samples

BS degree in Computer Science or related field
2-5 years of software development experience in Java
Experience with object-oriented programming (OOP) and object-oriented designed (OOD)
Experience building and delivering complex solutions for customers
Solid foundation in requirements scoping, data structures, algorithms, problem solving and complexity analysis
Experience with Linux, SQL, JS, Groovy
MS degree in Computer Science or related technical field
Experience with high-volume and high-availability transactional ecosystems and big data solutions
Knowledge of systems engineering lifecycle (SELC) best practices, software development methodologies (Agile, RUP) and DevOps practices

Payment Solutions IT Leader Resume Examples & Samples

Able to link business strategy with IT technology initiatives
Effective partner to C-suite business leaders
Create innovative payment and collaboration solutions
Successfully lead complex projects
Manage the expectations of the business, clients, team members, management and external groups
Successfully manage a team with ongoing coaching, training and staff development
Partner with commercial teams to sell the value of a Synchrony partnership
Able to travel 10-20% of the time
Bachelor’s Degree and a minimum of 5 years of IT experience or in lieu of a Degree, High School Diploma/GED and a minimum of 9 years of IT experience and project management experience
Minimum 3 years of experience managing a team
Minimum 5 years of Project and/or Program Management experience to include working on gathering business need requirements, planning and defining business solutions, and working with the application and infrastructure teams to manage the project through the Software Development Life Cycle (SDLC)
Proven track record with acting as a strategic IT business partner with senior leadership
Superior oral and written communication skills and possesses outstanding presentations skills and has demonstrated experience presenting to all other levels within an organization
Possesses analytical and negotiation skills
Strong business acumen
Working knowledge of current technologies
Demonstrated ability to drive change and work effectively across a matrixed organizations
Financial systems and/or closed network credit systems
Strong analytical and technical skillset used to drive requirements, testing and production validation
GE ITLP graduate
Experience with credit card processors FDR and/or TSYS
Oracle RDBMS Experience
Data Integration experience
Lean Six Sigma - Green Belt or Black Belt Certification
Ability to manage and lead multiple concurrent IT projects while adhering to our PMO standards
Familiar with Waterfall and Agile software development methodology
Awareness of Compliance and Regulatory requirements in credit card acquisition and transaction processing

Payment Solutions Sales Specialist Resume Examples & Samples

Meet or exceed Payment Solutions annual minimum sales goal of $300,000 in new Treasury revenue in assigned territories by making sales calls (primarily through phone or e-mail) to current and prospective clients in the small business and commercial markets. Meet or exceed other fee income and deposit goals, as assigned
Identify revenue opportunities and accounts, in target markets, through data mining and executing on sales plans in coordination with the Community Bank and Payment Solutions strategies and initiatives
Develop and execute an effective sales plan in coordination with and in support of the Community Bank and Payment Solutions strategies and initiatives
Initiate selling activities under a direct sales model, through multiple channels, by calling on clients and prospects to identify their needs and to sell the appropriate treasury/payment product and service (e.g. Treasury, Corporate and Purchasing Cards, Payroll, Merchant, International)
Conduct “check-up” calls on small business client relationships to identify cross-sell opportunities and to retain clients' business
Provide support for the sales proposal and closing/implementation process at the direction of, and in partnership with, the Payment Solutions Regional Sales Consultant or District Sales Manager
Respond to requests from clients to provide effective solutions to their working capital needs. Solicit and respond to referrals from Payment Solutions Consultants and Community Bank partners
Provide timely reporting on sales activities and prospective sales opportunities using ProActiv and any other reporting system used by the Community Bank and Payment Solutions
Maintain industry, product and technical subject matter expertise
Two years of experience in the financial services industry with direct experience dealing with commercial clients or one year of experience working capital management (WCM) objectives and strategies and supporting business processes (e.g. accounts payable, accounts receivable, supply chain management, debt and investment management, risk management and financial controls, financial systems and associated information technologies), including a perspective on both domestic and international WCM practices
Demonstrated understanding of financial products and services (treasury/cash management, international, payroll services, card, payments) typically used by businesses in support of their working capital and operational requirements
Ability to identify needs and propose appropriate recommendations and solutions to meet clients' needs
Knowledge of value-oriented sales techniques and processes, use of customer-focused attitudes and beliefs to translate product features into client-specific benefits and value propositions, in the client's terms, ability to handle buyer objections and move sales forward, resulting in the close of the sale, while simultaneously focusing on account profitability and client retention
Excellent verbal and written communication skills; ability to tailor presentation and content of solutions as appropriate for the sales channel; fluent in the English language
Ability to work with BB&T staff from within the Company (e.g. Community Bank, Treasury Implementation, Product Management, Operations) to effectively maximize revenue and client satisfaction within assigned territories
Excellent time management and sales opportunity reporting and pipeline management. Demonstrated ability to manage time and follow-through required to meet business plan and revenue goals within assigned territories
Commitment to excel and positive attitude combined with energy and enthusiasm
Certified Treasury Professional (CTP) credential or equivalent professional accreditation
Exposure to and high-level knowledge of technologies and related concepts utilized in working capital management processes

Payment Solutions Product Manager Resume Examples & Samples

Lead the implementation and delivery of product solutions for assigned market segments across multiple teams and delivery channels including Marketing, Sales, Operations, and Information Technology. Manage a product management process designed to deliver a market differentiated product set in retail and/or commercial market segments. Conceptualize new feature/functionality of assigned product(s); translate product specifications into functional requirements
Develop and support all initiatives that drive revenue and volume growth, enhance product performance and profitability and identify new product distribution channels
Lead the team to execute product strategies and enhancements for product lines in defined market segments designed to differentiate BB&T from its competitors through integration; lead and direct cyclical comprehensive product reviews focusing on product performance and profitability
Implement product management plans, including development, enhancement, promotional and pricing recommendations. Lead the product development and product management review process for assigned market segments; monitor and report profitability and product performance metrics (including transaction volumes, revenue and number of clients monthly); provide leadership and direction to the Marketing Department in developing promotional programs for assigned products
Develop and expand partnerships with other business units or external parties to coordinate promotional, development, and product positioning strategy and activities
Participate in appropriate trade and related groups to ensure knowledge of industry “best practices” and to ensure BB&T’s interests are represented
Monitor information sources (qualitative and quantitative) to develop strategic strategies for specific industries and solutions that satisfy those industries better than competitors
Strive to attain professional certifications and recognition in assigned product area
Support, mentor and develop leadership qualities in other product associates
Assigned market segments include both consumer and small business debit products
Additional assignments may include related value-added services such as card self-service, commerce solutions and digital wallet
Master of Business Administration or equivalent education and related training
Five to seven years of work experience in a bank, consulting firm or financial service company, working on teams with responsibility for strategic planning, product management, sales force effectiveness, and industry analysis
Visionary approach to elements necessary to ensure long-term survival of assigned products in the market

Sales Executive Payment Solutions Resume Examples & Samples

Identifies sales opportunities within the financial services sector in the designated territory. This includes cold calling and prospecting, responding to existing client sales needs and efficiently closing sales opportunities
Develop sales proposals and pricing while working with IBM staff on proposal development efforts
Negotiate and close new business
Generate new business opportunities that equal 2 to 3 times your annual Quota
Plan, direct and control own resources, activities and costs to effective sales performance
Segment your sales territory for maximum product penetration
Develop key relationships with prospects and clients to develop new sales and grow revenues in existing accounts
Maintain sales plan and update sales forecasts and pipeline
Communicate effectively with the IBM management team regarding the sales plan, pipeline and anticipated project support requirements
Work effectively with IBM project managers, implementation teams and relationship managers in presales situations and in successfully setting projects in motion
Manage client relationships to cultivate strong customer references and potential co-development partnerships
Portuguese: Fluent

Payment Solutions Product Manager Resume Examples & Samples

Lead the implementation and delivery of product solutions for assigned market segments. Lead multiple teams including Digital Channel, Marketing, Legal, , Operations, and Information Technology to deliver differentiated products
Lead the product management review process for assigned market segments; monitor and report profitability and product performance metrics (including transaction volumes, revenue and number of clients monthly)
Seven plus years of work experience in a financial service company consulting firm, or technology company, working in the payments industry on teams with responsibility for strategic planning, product management, or payments industry analysis
Experience with card products including prepaid is a plus
Ability to represent BB& T in a professional manner at conferences, seminars and client interaction
Assigned market segments include both corporate and retail prepaid products
Additional assignments may include related value-added services such as mobile check-cashing, international remittance solutions, commerce solutions, and digital wallet solutions
Own high-level business cases. long-term product/technology roadmaps, and business requirements
Drive product strategy and implementation related to merger integration projects
Manage relationships with processing partners service providers, and channel partners
Participate in the sales process for corporate focused products

Payment Solutions Resume Examples & Samples

Provide primary in-store support for all stores assigned
Support implementation of credit marketing programs and promotions
Proactively identify and address store credit program issues
Maximize credit support and commitment at store, market and regional levels, with a minimum of 60% face time with Client personnel
Meet/exceed performance measurements based on new account generation, credit sales, penetration, in-store environment & quality improvements
Develop & maintain key client relationships at store and leadership levels with the clients
Enhance implementation of in-store marketing programs; conduct on-going training
Develop/implement credit awareness programs with store and client leadership
Audit, verify and support in-store signage/point of sale material
Assist stores with credit best practices and compliance issues
Communicate/respond to client issues; support client team initiatives
Compile and present results of on-going credit programs
Coordinate in-store efforts for new store openings/extra efforts
Maximize credit support & communicate at store and leadership levels
Report weekly credit program results to key client contacts
Develop annual marketing plan for store to support business goals/objectives
Manage T&L and marketing budgets; maintain competitive awareness
Act as a liaison between the multiple client organizations and Card Services organization
Act with entrepreneurial conviction to innovate new selling tools & rigor that is implemented across the entire field organization
Engage internal functions of sales/marketing/operations to provide VOC, Extra Effort Strategies & reporting rigor
***Position will be based from a home office in the Chicago area with significant travel.*****
3+ years of retail field/outside sales experience
3+ years of Leadership, Project management, and Client Relationship building experience
Strong PC Skills; Access, Excel, PowerPoint and MS Office, Salesforce.com
Ability to work a flexible schedule which includes weekends and holidays
Ability to travel 75% of the time
Demonstrate quantitative analysis of acquisition, activation & account retention programs
Understanding of client culture & values
Previous field sales experience
Territory management/client development experience
Interpersonal communication, training, negotiation and presentation skills
Experience developing presentations
Highly motivated interact with all levels of management

Payment Solutions Services Bid Resume Examples & Samples

Maintain the RFP response database
Coordinate responses with the Deposit Portfolio Administration Team for pricing of deposits and general banking services
Work closely with BB&T's product team, marketing department and other internal departments to ensure accuracy of all product, service and marketing information included in the database
Monitor, track and assess RFP effectiveness by managing the RFP Tracking Software
Serve as a resource for Treasury Services Sales Consultant and District Sales Mangers to ensure the accuracy and effectiveness of all Treasury Services RFPs
Train new consultants and assist current consultants with RFP Express Software
Complete strategic RFPs as needed
Develop and implement improvements to the RFP process to include improved content management and increased process effectiveness and efficiency
Communicate RFP process best practices to Treasury Services Sales Consultants and District Sales Mangers
Quickly gain an in-depth knowledge of BB&T Treasury Services products and services
Stay abreast of product changes and enhancements
Bachelor's degree in related field or equivalent education and related training
Three years of Cash Management experience
Demonstrated proficiency in basic computer applications, such as Microsoft Officer software products
Self-starter with an ability to work independently and in a team-oriented environment
Excellent organization skills with attention to detail
Excellent project management skills with the ability to work in a fast-paced environment and manage several deadline-oriented projects simultaneously
Ability to travel, occasionally overnight
Experience with RFP Machine and RFP Express
RFP Tracking Software experience

Product Manager, Payment Solutions Division Resume Examples & Samples

Lead the implementation and delivery of product solutions for assigned market segments. Lead projects with multiple stakeholders including Digital Channel, Marketing, Legal, Operations, and technology partners to deliver differentiated products
Drive strategy, marketing, and pricing initiatives that deliver revenue and volume growth, and enhance product performance and profitability
Monitor competitors (bank and non-bank) to report on developing trends and potential impacts to BB&T’s product market share. Oversee the development of market analyses and identify strategic opportunities in the marketplace. Stay abreast of economic, regulatory, and competitive developments as they impact product areas
Facilitate the development of departmental budgets and business priorities in accordance with established guidelines; administer compliance to meet budgetary goals and negotiate changes as required
Develop strategies for specific industries and solutions that satisfy those industries better than competitors
Assigned market segments include high growth corporate and retail prepaid card products
Own high-level business cases, long-term product/technology roadmaps, and business requirements
Manage relationships with selected processing partners, service providers, and channel partners
Five plus years of work experience in management consulting, financial service, or financial technology with responsibility for strategic planning, product management/development, process design, and/or systems integration
Master of Business Administration or equivalent education and related training is a plus
Superior verbal, business writing, and presentation communication skills
Demonstrated ability to influence, negotiate, and manage/resolve conflict
Visionary in terms of fully advancing concepts to implementation and subsequent stages of product life cycle management
High level of emotional maturity
Superior relationship skills in developing partnerships with other business units
Strong leadership and marketing skills

Senior Director, Digital Payment Solutions Resume Examples & Samples

Product/ Platform design
Thinking through the platform expansion plans and commercialization in focus Asia-Pacific markets. As subject matter expert, the role requires developing the knowledge base on these new solutions and customizing them for the local markets and developing industry best practices that can leveraged by local teams in many markets across Asia-Pacific
Go-to-market plans
Success of new solutions/platforms requires seamless execution based on carefully design market plans. This role leads in defining market plans for push payments with specific focus on defined target markets and solutions
New solution rollout has complexities involving multiple stake holders and the projects have tight deadlines and executive accountability associated with it. Role holder will lead product interrelated project tasks and associated deadlines to ensure that they are met
Partner Management and building local accelerator partners
The role provides leadership and support for in-market partner and client relationship management. These solutions require rapid implementation while retaining flexibility for modification based on market insights and learning
Solution Deployment
Ensure effective solution implementation in market and pave the way for innovation rollout in unchartered territory. The role holder has to manage the delicate balance between technology, risk, social/ local elements and profitability – while “commercializing” these new solutions
The aim of the new mobile and digital solutions is to penetrate and build new business volume and involves new technologies. Hence the role holder must be capable of providing thought leadership combining knowledge of payment system and digital technology
Visa’s success with these new digital solutions depends significantly on building relationship with suppliers, vendors and local partners in the payment ecosystem. The role holder must accordingly possess good relationship management skills and ability to evaluate opportunity with partners
In order to provide leadership in the project team on strategy, design and implementation of the solution, the individual must have good grounding in the socioeconomic trends and nuances in the markets
This role requires coordination and execution of a complex project. Success in this role thus requires good organizational skills and facility for project management in unpredictable environments

Digital Marketing Optimization Mgr-payment Solutions Resume Examples & Samples

Conceive, plan and execute digital marketing campaigns on mysynchrony.com, synchronybusiness.com and other digital environments to
Bachelor degree. In lieu of degree, 12 years of marketing experience with knowledge of website management and digital marketing and execution
8+ years of digital marketing experience with knowledge of website management and digital marketing planning and execution
4+ years of experience developing and managing website content
Experience in marketing B2C/B2B/B2B2C
Experience in customer segmentation and developing targeted content and campaigns
Understanding of marketing processes and creative development
Experience with CRM (Salesforce, Pardot), SEM, SEO, social media
Masters in Marketing, Journalism or related education
Financial services and or credit card companies
Exceptional writing and editing skills
Positive, high-energy attitude with a passion for digital marketing and content
You are in-the-know of all things digital and can speak well to the latest trends in web experience, content, mobile, eCommerce, payments, etc
Enjoy a balance of strategic work with hands-on-implementation
Organized, resourceful and results-driven. Tenacity to get stuff done
Can self-manage and work autonomously with a remote, dispersed team

Senior Marketing Analyst, Payment Solutions Resume Examples & Samples

Provide primary analytics support to develop and implement marketing strategies/programs for the Payment Solutions Group
Analyze and segment customers by behavior, level of engagement, and profitability to ensure that targeted strategy meets the needs of the customers and the business. Therefore the ability to collaborate with both internal and external stakeholders is a priority
Conduct wing to wing extensive analysis of performance trends and provide insightful business performance reporting. “Wing to wing” can span strategy design, campaign pro-forma, building data and/or campaign files, measuring performance, and presenting results and insights
Conduct Ad-hoc analysis as required, bringing independent thought leadership and value added insights and judgment
Manage regular reporting and dashboards
Bachelor's degree. In lieu of degree, HS Diploma and 4+ years analytics experience
2+ years’ experience in analytics with a focus on presentation/communication, multi-tasking, ability to work independently, and relationship management skills across a matrix organization
6+ months of SAS, SQL or equivalent
Bachelor's degree in Economics, Finance, Business, or STEM fields
2+ years of analytics experience ideally in one or more of the following fields: in marketing, portfolio management, product development, or loyalty programs in credit card / consumer businesses, or credit card risk strategy
1+ years of proven SAS or SQL data mining and/or applicable programming skills
Advanced skills using spreadsheet and presentation tools
Experience performing ad-hoc analysis, glean and form business insights under aggressive timelines
Experience synthesizing/analyzing diverse information, develop and recommend strategies
Experience with web analytical tools such as Adobe Sitecatalyst and Google Analytics
Experience working with large volumes of data from multiple sources and analyzing data to identify trends and provide insights
Think strategically and ability to identify business opportunities
Demonstrated ability to manage complexity and multiple initiatives

Payment Solutions Product Manager Resume Examples & Samples

Monitor competitors (bank and non-bank) to report on developing trends and potential impacts to BB&T's product market share. Oversee the development of market analyses and identify strategic opportunities in the marketplace. Stay abreast of economic, regulatory, and competitive developments as they impact product areas
Participate in appropriate trade and related groups to ensure knowledge of industry “best practices” and to ensure BB&T's interests are represented
Support, mentor and develop leadership qualitiess in other product associates
Ability to represent BB&T in a professional manner at conferences, seminars and client interaction
Certified Treasury Professional (CTP) and/or Accredited ACH Professional (AAP) professional certifications

Payment Solutions Resume Examples & Samples

Provide primary in-store support for all stores assigned covering 5 to 6 retail client partners in the Los Angeles and Phoenix markets
Manage T&E and marketing budgets; maintain competitive awareness
***Position will be based from a home office in the Los Angeles area with significant travel.*****

Payment Solutions Sales Consultant Resume Examples & Samples

Meet or exceed Payment Solutions annual sales goal of a minimum of $350,000 in assigned territory by making sales calls (both in person and over the telephone) on current and prospective commercial and corporate client segments. Meet or exceed other fee income and deposit goals as assigned
Communicate status of sales activities and results to banking network partners on a regular basis
Bachelor's degree in finance or accounting or equivalent education and related training
Three years of experience with understanding the following: corporate working capital management (WCM) objectives and strategies, supporting business processes including accounts payable, accounts receivable, supply chain management, debt and investment management, risk management and financial controls, financial systems and associated information technologies, including a perspective on both domestic and international WCM practices
Work effectively in a team environment. Ability to work with BB&T staff from within the company (Banking Network, Product Management, Operations, etc.) to effectively maximize revenue and customer satisfaction within assigned territory

Payment Solutions Product Manager Resume Examples & Samples

Lead the implementation and delivery of a product solution across multiple teams and delivery channels including Marketing, Sales, Operations, and Information Technology. May lead and/or manage a product management team supporting multiple market segments with end-to-end product capability: vision, strategy development, and implementation
Manage a product development and management process designed to deliver a market differentiated product set in retail, commercial, and emerging market segments. Conceptualize new feature/functionality of assigned product(s); translate product specifications into functional requirements
Lead the team to develop and implement product strategies and enhancements for multiple products/product lines in defined market segments designed to differentiate BB&T from its competitors through integration; lead and direct cyclical comprehensive product reviews focusing on product performance and profitability. Bundle multiple products into single product offerings; segment products by various characteristics
Monitor competitors (bank and non-bank) to report on developing trends and potential impacts to BB&T. Oversee the development of strategies and plans to identify strategic opportunities in the marketplace
Stay abreast of economic, regulatory, and competitive developments as they impact product areas
Lead and manage the design and implementation of product plans, including development, enhancement, promotional and pricing recommendations. Consult with executive management in the design, pricing, and implementation of product strategies
Lead the development & execution of the product development and product plans; monitor and report profitability and product performance metrics (including transaction volumes, revenue and number of clients monthly)
Provide leadership and direction to the Marketing Department in developing promotional programs for assigned products
Develop, manage, and is accountable for departmental budgets and business priorities in accordance with established guidelines; administer compliance to meet budgetary goals and negotiates changes as required
Participate in appropriate trade and related groups to ensure knowledge of industry “best practices” and to ensure BB&T's strategic interests are represented
Ten years of work experience in a bank, consulting firm or financial service company, working on teams with responsibility for strategic planning, product management, sales force effectiveness, and industry analysis
Seven or more years of management experience
Strong leadership and marketing skills specific to financial services solutions for business clients
Interpersonal skills that build trust and teamwork with peers, direct reports, business partners and clients
Superior influencing, negotiating and conflict management skills
Skilled at attracting, developing and assessing associates to produce improved results
Ability to utilize Microsoft Office products including Excel, Word, and PowerPoint
Superior ability to synthesize complex information to communicate effectively with associates at all levels
Exceptional judgment in balancing level of information precision and data gathering with tradeoff of time and business need criticality
Superior level of emotional maturity and tact
Direct experience managing capital investment and business line profit and loss
Advanced experience crafting and socializing complex business cases
Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP) professional certifications, or any individual combination of alternate professional certifications/licensure such as Certified Management Accountant (CMA), Certified Financial Manager (CFM), Series 7, 63, 24

Asean Commerce BB & Payment Solutions Technical Sales Professional Resume Examples & Samples

Understand business challenges and desired outcome from the client perspective
Articulate IBM B2B/Payment solution with clear alignment to client aspirations
Build solutions by leveraging IBM Commerce portfolio components
Ability to work with clients and system Integration partners as a ecosystem
Being able to make use of various communication tools (presentations, emails, demo etc) to convey the solutions to the client. Must have excellent writing and presentation skills
Be able to perform hands-on work on a PoC by documenting clear success criteria and delivering the PoC to win the deal
Be able to lead response to RFP/RFIs
Be able to develop quality solutions by making use of Software solution design methodologies
Understanding of software solutions quality assurance aspects
Ability to work remotely with SMEs located around the world
Attention to detail and the ability to interact with clients at all levels of the organization
Be considered a thought leader in the space of B2B integration and Payment solutions
Thorough understanding of Banking sector (or another large industry like Trade, shipping etc)
Deep hands-on technical expertise on IBM Sterling B2B solutions and Payment solutions (or similar other vendor solution)
Broad technical grasp of multiple solution areas will be an advantage – Mobile application platforms, HTML/JavaScript/CSS, REST APIs, Relational and No-SQL Data Stores, Portals, Business Analytics, J2EE Application Servers etc
Ability to code (Java/C++ as minimum)
Understanding of various HW platforms and concepts of infrastructure design (basic network, security design)
Awareness of Cloud Computing concepts (primarily SaaS, and IaaS – SoftLayer, AWS, Azure etc)
‘Be awesome’ at Tech!
8-10 years of relevant experience
English (fluent)
At least 3 years experience in / deep hands-on technical expertise on IBM Sterling B2B solutions and Payment solutions (or similar other vendor solution)
At least 5 years experience in / ability to code (Java/C++ as minimum)
At least 3 years experience in / thorough understanding of Banking sector (or another large industry like Trade, shipping etc)
At least 3 years experience in / understanding of various hardware platforms and concepts of infrastructure design (basic network, security design)
At least 2 years experience in / awareness of Cloud Computing concepts (primarily SaaS, and IaaS – SoftLayer, AWS, Azure etc)

VP, Innovative Payment Solutions Resume Examples & Samples

Lead the innovation agenda and the deployment of Visa technologies across Asia Pacific
Lead the collaboration, co-creation and co-development with regional and local Fintech players in close coordination with internal innovation and partnership team
Lead prioritization process for product's APIs and other important companywide developments
Lead the implementation of issuer's innovation agenda in close partnership with country and business development teams
Identify high-priority use cases, leveraging Human Centred Design and other consumer centric methods
Responsible for Visa Digital Enablement Program (VDEP) in assigned market
Lead and support the expansion of Visa technologies in alternative acceptance channels (e.g. Push Payments
Lead product teams on priority markets, regions, and product
Nurture creativity, innovation and design thinking in the organizatio
Lead and develop a team of seasoned payment technology innovators
Manage financial business cases and revenue streams
Must provide leadership beyond technical acumen
Bachelor’s Degree in Information Technology / Business Management / Computer Science (or equivalent)
At least 15 years of relevant experience in technology, finance, payment, telco, processing or software companies
Human Centred Design
Mobile Money knowledge
Digital Banking understanding and hands-on experience
Software Development background
API Management
NFC technologies
Graduate School/MBA qualifications ideal
Emerging markets experience (India, Africa, etc)
Fintech Background

Citi Enterprise Payment Solutions Decision Management Head Resume Examples & Samples

Global Networks: Lead the development of world-class global transaction data analytic capabilities working with MasterCard and others to build/leverage new data assets which deliver revenue and expense save opportunities for Citi. Provide support for the operationalization of the recently signed global network agreement with MasterCard and leverage MasterCard’s data assets to identify new opportunities (2015 Revenue & Fee Savings: $229MM New MasterCard Global Agreement - US Credit only, $84MM MasterCard AA Exclusivity Agreement)
Digital Commerce and Emerging/Mobile Payments: Deliver customer behavior insights, segmentations, statistical models, P&L analyses and MIS to guide the development of Citi’s digital commerce strategy ($15B spend opportunity – based on lost spend share from 2011-2015) and execution of the emerging/mobile payments marketing strategy. Contributions will include analytically identifying new Cards acquisitions distribution and existing customer engagement partnerships, developing business cases, test/learn plans, and marketing strategies to achieve business goals
Business Development: Partner with Cards Business Development leaders, Finance, and Marketing colleagues to develop business cases, P&L sensitivities, and term sheets incorporating robust assumptions grounded in customer behavior and profitability analyses
15+ years of analytical work experience in Cards or Private Label credit cards
In-depth knowledge of merchant sector, payment networks and cobrand value creation. Knowledge in emerging payment is desirable
Proven record in problem solving and business innovation and excellent project management skills to get things done
Advanced degree in Economics, Mathematics, Statistics, Econometrics, or other quantitative discipline
Strong record of achievement in translating data into insights to shape solutions and approaches and to realize marketplace potential/achieve financial goals
Strong knowledge of analytical techniques around segmentation, modeling and financial forecasting
Experience in driving insights from transaction level data to drive business revenue
Ability to thrive in a dynamic, matrixed and fast-paced corporate environment

Payment Solutions Technical Product Consultant Resume Examples & Samples

Operate as a resource for Sales Officers with assigned responsibility for specific subject matter needs that may encompass any range of solutions across the Cash Management/Treasury Management, Commercial Deposits, Deposit Access, Creative Payment Solutions, International Services and Payroll Services business units
Participate in individual and joint sales calls with Treasury Management Sales Officers to identify needs and establish and demonstrate BB&T's value proposition as part of the sale and implementation of integrated Payments solutions
Interact in the sales process to cover all steps of client or prospect qualification, situation analysis, solution presentation, issue resolution, close and implementation including: technical evaluation of client's environment or situation, product demonstration, positioning of solutions against competitor offerings, resolution of technical objections, close of technical sale, implementation support and follow-up to ensure demonstration of value proposition conveyed during the sales process
Interact regularly with Product Management to identify and consult on new product ideas, recommend creative/innovative application of existing products, share competitive intelligence, and serve as a resource for concept testing and product launch
Gather, analyze and track industry trends around assigned area of expertise. Develop and deliver formal presentations for both internal and external use based on observed trends
Participate in focus groups and business case development activities to determine market potential
Maintain superior level of industry knowledge and be capable of moving clients from paper to electronic offerings
Bachelor's degree in finance, accounting, economics, business, mathematics, or computer science, or equivalent education and related training
Eight to ten years of financial institution experience, including three to five years of experience in Treasury Management
Consultative sales ability, able to make presentations to small and large audiences
Overall knowledge of corporate treasury operations, working capital management, domestic and international payment, collection and clearing systems and supporting technologies
Knowledge of general technology concepts and applications, including protocols for data transmission and integration of systems, security, data formats, treasury workstations and ERP systems
Ability to identify unfulfilled client needs and think creatively in the application of products as business solutions
Ability to travel as needed, occasionally overnight
Extensive client calling and prospecting in a technical sales role
Superior, written, verbal and presentation skills
Certified Treasury Professional (CTP), Certified Cash Manager (CCM), or Accredited ACH Professional (AAP) professional certifications, or any individual or combination of alternate professional certifications/licensure such as Certified Financial Manager (CFM), Certified Management Accountant (CMA), CFMP, Series 7, 63, 24

Payment Solutions Product & Sales Lifecycle Group Manager Resume Examples & Samples

Lead a team that contributes to meeting clients' payments needs and driving revenue for the online channel and Information Management product lifecycle processes
Provide leadership in enabling team to develop product strategies and enhancements for product lines in defined market segments
Direct a team with end-to-end product capability: vision, strategy, development and execution. This includes clearing any obstacles involved in delivering the product, and follow-up reporting on the results of the product
Monitor competitors (bank and non-bank) to report on developing trends and potential impacts to product market share
Direct the team in developing promotional materials and programs for products consistent with the sales strategies of internal and external sales partners
Oversee the development of market analyses and identify strategic opportunities in the marketplace. Stay abreast of economic, regulatory and competitive developments as they impact product areas
Oversee the design and implementation of annual product plans, including development, enhancement, promotional and pricing efforts
Bachelor's degree in business related field or equivalent education and related training
Seven years of experience in a financial services or consulting firm, working on teams with responsibility for strategic planning, product management, sales force effectiveness and industry analysis
Strong leadership, management and marketing skills
Ability to interact with senior management and clients
Strong verbal, written communication and presentation skills
Advanced knowledge of payment systems and practices, specifically related to commercial online banking
Ability to utilize Microsoft Office products including Excel, Word and PowerPoint

Product Manager Cybersource Digital Payment Solutions Resume Examples & Samples

Demonstrate digital leadership through the development of innovative new digital solutions to improve the client experience and differentiate Cybersource's presence in the digital market
Experience designing and developing digital payment solutions
Requires strong verbal, communication and collaboration skills to effectively work across multiple stakeholder teams
Demonstrated experience successfully managing multiple and competing priorities
Experience planning, organizing, and managing multiple large projects with diverse cross-functional teams
Flexible and creative thinker with the ability to define business alternatives, generate out-of-the box solutions, and manage uncertainty
Strong interpersonal skills and professional presence to build credibility at executive levels
Team oriented, collaborative style, with the ability to tailor delivery of complex topics to various audience levels
Strong contributor with 5+ years' experience in digital, payment, product management/product development disciplines with proven leadership capabilities
Experience in managing product development in agile environment

Director, Digital Payment Solutions Resume Examples & Samples

Work with local, regional and global Visa teams, clients and partners to develop and implement Visa digital payment initiatives - like Visa Token Services, QR code, online payment and open development API
Successfully identify, qualify and quantify market specific opportunities and understand critical factors to successfully support technical and market deployment of Visa Digital Payment Solutions in China
Work with Visa China cross-functional teams to proactively provide pre-sales support to identify and pursue Visa digital payment opportunities with key China clients
Follow projects coordination with clients and Visa internal stakeholders, implement the product technical launch per the specifications, as well as the commercial launch per the marketing plans
Work and manage clients' IT, product, marketing, operations teams to ensure smooth product development, testing, launch, promotion and post-launch maintenance
Work with global and regional teams to apply product evolution to China markets and work with clients to customize China market’s unique request to enhance product features
Bachelor’s Degree in Business Management, Computer Science or Information Technology would be required. Advanced degree is highly preferred
Minimum of 10+ years of progressive experience in the payments, eCommerce or financial services industries
Deep understanding & exposure to technology, payments, eCommerce , with relevant business development and delivery experience
Excellence executing and strong self-learning and tactical multi-clients/project management experience and capability
Ability to work within a complex and often ambiguous environment, to drive initiatives and implement solutions in a dynamic payments industry
Self-starter with strong results-orientation, sound business judgment, and strong communication skills
Good People Manager and team player: team oriented, collaborative, diplomatic and flexible
Client-facing experience, with strong negotiation skills as well as ability to influence and present to an audience of senior leaders
Fluent in business English (both spoken and written)

Payment Solutions Product Consultant Resume Examples & Samples

Operate as a resource for Sales Officers with assigned responsibility for specific subject matter needs that may encompass any range of solutions across the Cash Management/Treasury Management, Commercial Deposits, Retail Payments, International Services and Payroll Services business units
Serve as the primary technical product expert to span all relevant channels and lines of business to engineer and articulate strategic product alternatives to “C” level executives and business owners
Assess, assemble, coordinate and lead stakeholders to function as deal teams for larger, complex payment business opportunities
Participate in individual and joint sales calls with Treasury Management Sales Officers to identify needs and establish and demonstrate BB&T’s value proposition as part of the sale and implementation of integrated payments solutions
Interact in the sales process to cover all steps of client or prospect qualification, situation analysis, solution presentation, issue resolution, close and implementation including: technical evaluation of client’s environment or situation, product demonstration, positioning of solutions against competitor offerings, resolution of technical objections, close of technical sale, implementation support and follow-up to ensure demonstration of value proposition conveyed during the sales process
Serve as a subject matter expert in Treasury Management training activities
Mentor less experienced technical product consultants and support knowledge transfer in a collaborative, team environment
Bachelor’s degree in Finance, Accounting, Economics, Business, Mathematics or Computer Science, or equivalent education and related training
Ten years of financial institution experience, including eight years of experience in Treasury Management
Overall knowledge of corporate treasury operations, working capital management, domestic and international payments, collection and clearing systems and supporting technologies
Mastery of general technology concepts and applications, including protocols for data transmission and integration of systems, security, data formats, treasury workstations and Enterprise Resource Planning (ERP) systems
Comprehensive experience in transitioning clients from paper to electronic alternatives
Ability to quantify benefits to proposed solutions in terms of financial and business process value proposition
Ability to identify unfilled client needs and think creatively in the application of products as business solutions
Superior written, verbal and presentation skills
Superior negotiation, influencing and conflict management skills
Ability to represent BB&T in a professional manner at conferences, seminars and during client calls
Ability to synthesize complex information to communicate effectively with associates at all levels
Certified Treasury Professional (CTP), Certified Cash Manager (CCM), or Accredited ACH Professional (AAP) professional certifications, or any individual or combination of alternate professional certifications/licensure such as Certified Financial Manager (CFM), Certified Management Accountant (CMA), Certified Financial Marketing Professional (CFMP), Series 7, 63, 244

Program Director, Payment Solutions Resume Examples & Samples

Responsible for the strategy, implementation and management of Aramark’s consumer facing Payment Card technologies
Provide PCI security, compliance and counsel to the VP IT, the IT senior team and the business liaisons, as needed throughout the business
Manage vendor relationships in regards to Aramark’s consumer facing PCI compliance standards
Lead the planning and managing of field engagements, scope of the cardholder environment, and PCI assessment teams
Lead the delivery of consumer facing payment solutions, from decentralized deployments to center-lead capabilities
Lead technical vendor teams to follow consistent methods and practices in alignment with PCI requirements and regulations
Serve as a liaison between IT and legal/compliance regarding PCI capabilities and any remediation requirements
Responsible for field PCI-DSS audits and signing Attestation of Compliance (AOC) or Report on Compliance (ROC), including the 150+ national brands
Regularly assist Sales and Legal teams with security and compliance requirements of RFP, bid and renewal process
10 or more years of experience in security and compliance, with 3 or more years in PCI-DSS Compliance
Strong communications and presentation skills including ability to express complex technical concepts in clearly understandable business language
Strong business planning skills to execute strategic projects with implications for business areas with rapidly evolving business processes
Must possess a balanced perspective on strategic and tactical issues

Payment Solutions Product Manager Resume Examples & Samples

Develop volume forecasts based on historical trends, market environment, business plan and pricing strategy impacts
Maintain awareness of the competition and other market forces affecting the product line, through effective networking and research. Provide key competitive information and product comparisons to designated resources for publication
Six years of experience in financial services or consulting firm, working on teams with responsibility for strategic planning, product management, sales force effectiveness and industry analysis
Strong product management, design and development skills
Strong influencing, negotiating and conflict management skills
Strong knowledge of payment systems and practices
Strong financial and competitive analysis skills
Master’s degree in Business Administration
Certified Treasury Professional (CTP) and/or Accredited Automated Clearing House (ACH) Professional (AAP) certifications
Creative problem solver; demonstrated marketing and research skills
Self-starter, energetic, high level of emotional maturity

Payment Solutions Architect Resume Examples & Samples

Take a lead role in the detailed design of the transformed Payments ecosystem from a technology, process, integration and data design perspective
Ensure the successful implementation of the Payments roadmap through the definition of a common set of design and process standards, driving the adoption of these standards across the enterprise, payment product vendors and implementation teams
Influence & engage key business & IT stakeholders in the definition of Payments requirements
Work with ateam of IT Specialists in the delivery of a transformed, resilient payment ecosystem aligned with the organisation's emerging target IT architecture and Payments Operating model
Work with the wider Payments stakeholder group to ensure change and service migration approaches are adopted to minimise service risk & optimise delivery
Provide technical support, mentor and develop junior IT Specialist
Work closely with the Service Assurance team throughout lifecycle of change & provide detailed handovers as change is delivered into test and production environments and integration to wider bank system

Mgr Payment Solutions Products Resume Examples & Samples

Develop profitability strategies for all related card products
Work with Enterprise Marketing to develop marketing strategies to promote consumer card programs to increase overall profitability of the consumer portfolio
Develop and manage product development strategy to create new products and enhance existing products. Responsible for due diligence of new product and new product functionality, including third party vendor/partners and regulatory compliance
In collaboration with Legal, Risk and Compliance, ensure ongoing regulatory compliance of product offerings
Collect and analyze market and industry intelligence to drive product innovation and competitiveness
Measure performance of new and existing products, portfolio segments and any acquisition or marketing campaigns
Develop the communication and training strategy of product and product features
Responsible for product documentation and product collateral materials
Manage and maintain oversight of all dedicated third party relationships in support of consumer product
Participate in developing an acquisition strategy for the consumer portfolio
Work closely with VISA and any other associated network to understand performance and to identify growth opportunities
Must have extensive working knowledge of consumer card products
Must have excellent verbal and written communications skills
Highly analytical
Strong marketing and product development skills
Proven ability to multi task
Strong project management background
Driven with the ability to execute
Knowledge and use of office equipment including, but not limited to the following computer software programs: Word, Excel, PowerPoint, Outlook
Must possess strong customer service skills
Possess strong organizational, time management, and leadership skills

Sales Manager, Payment Solutions Resume Examples & Samples

Ability to establish credibility quickly and build strong professional relationships
Detailed understanding of the payment card industry
“Stop at nothing” attitude
Experience in selling on value and challenging the prospect to see things differently
Strong negotiation skills and ability to close commercially viable deals in a professional and timely manner
Proven track record in closing deals in a similar role/environment
Commercial expertise sustained by a strong track record in negotiations within very competitive environments
Extensive experience in selling services / products in service industries
Ability to identify and grow new sales channels
Excellent interpersonal and presentation skills with the ability to build and develop strong relationships with customers, key opinion leaders and internal stakeholders
Ability to identify the opportunity and not give up until the job is done
Positive outlook and the tenacity to persevere until the required outcome is accomplished

Bank Payment Solutions Senior Sales Director Resume Examples & Samples

Five to eight years of sales experience in the financial services industry
Two or more years of management experience
Advanced knowledge of sales and sales strategies
Strong management and leadership skills
Thorough knowledge of banking products/services, banking operations, and current market trends
Ability to make important decisions independently

Payment Solutions Product Manager Resume Examples & Samples

Manage development of volume forecasts based on historical trends, market environment, business plan and pricing strategy impacts
Maintain awareness of competition and other market forces affecting the product line, through effective networking and research. Provide key competitive information and product comparisons to designated resources for publication
Four years of work experience in a financial services or consulting firm, preferably working on teams with responsibility for strategic planning, product management, sales force effectiveness, and industry analysis
Exposure to product management discipline, design and development skills
Familiarity with payment systems and practices
Strong negotiation, influencing and conflict management skills

Executive Director & Head, Payment Solutions Resume Examples & Samples

Develop and maintain expert knowledge of payment products and trends
Maintain current knowledge of the financial services industry and financial markets, as well as the economic and political environment in Canada and countries within the portfolio of accountability
Be alert to competitive information and its effects on market strategies
Represent CIBC at relevant Correspondent banking and Payments conferences
Minimum 5 years of experience in correspondent banking / transactional services with strong product development focus and high level of professionalism
Strong knowledge of the transactional services business, including payments and cash management. Knowledge of Trade Finance is an asset
Strong knowledge of CIBC group of companies’ infrastructure and products
Highly developed product development skills
Strong negotiating skills, deal origination and closing as well as values prospecting
In depth knowledge and skill level in computer literacy and software applications such as Excel, Word, Outlook, and PowerPoint
Solid leadership and coaching skills
B-Com, Graduate degree is an asset (MBA, CA, CFA)
Energetic, pro-active, demonstrates strong interpersonal skills and is a team player
A strong written and verbal communicator
Comfortable interacting with a wide range of individuals in a variety of situations, which frequently require tact, diplomacy and discretion
Adaptable – comfortable with and responsive to change
Persistent – follows tasks through to conclusion

M HIS Population & Payment Solutions Consultant Resume Examples & Samples

Participates in on-site strategy, support, and training sessions that guides clients along the Value-based Care journey
Educate and train clients in the use of 3M Population Health and Payment Solutions tools and products
Oversees data analytic activities and reviews reports prepared by the Analyst Team for presentation to team members and client
Participates in quality assurance activities including the identification and resolution of data errors and inconsistencies
Responsible for communication to leadership on client issues and progress
Assists in the preparation of client proposals and sales presentations
Provides subject matter expertise to Product Management for new versions of tools and products
Provides educational opportunities and training within internal team
Minimum of three or more (3+) years of combined client account management and healthcare administration and data analysis experience
Master's degree in healthcare field or business administration from an accredited university
Experience with one or more of the classification tools such as 3M CRG, 3M PFP, 3M PPR, 3M PPC, 3M DRG, 3M AP DRG, 3M APR DRG, 3M EAPG
Experience with commercial/government payer, healthcare consulting, medical management, value-based purchasing, or accountable care organizations

Deposit & Payment Solutions Product Management Resume Examples & Samples

At least 10 years of banking international product management experience
Experience in data infrastructure building / risk / statistical / reporting roles
Must have solid knowledge in all international banking collections, disbursement, fraud prevention and information reporting
In-depth knowledge of regulatory environment including OCC and FFIEC guidance

Bank Payment Solutions Market Manager Resume Examples & Samples

Presenting and selling products and solutions to merchant prospects
Calling on partner bank-generated sales leads
Completing any required paperwork for new customers

Bank Payment Solutions Market Manager Resume Examples & Samples

Following up with customers to provide warm connections to service and support channels
Working with current customers to provide enhanced products and services which benefit them
Completing any required paperwork and e-signed applications for new customers
Referring any products/services deeded by customer back to appropriate bank partners

Payment Solutions Sales Specialist Resume Examples & Samples

Achieving origination volume of approximately $110M+ annually, prorated for the balance of the fiscal year
Managing relationships with Microsoft field sales, management and licensing teams
Consulting, proposing financing solutions, and closing transactions with enterprise clients and partners
Implementation of sales and market penetration strategies
Evangelizing the benefits of offering financing integrated with Microsoft products and services to every customer
Excellent time and territory and pipeline management skills
Leveraging our unique software financing value proposition
5+ years in a financial sales environment

Gm-bank Payment Solutions Resume Examples & Samples

Primary point of contact of relationship between Elavon and Community Banking and Branch Delivery
Ensure relationship and portfolio financials, sales, service and operational goals are achieved
Conduct business reviews that include reporting on all aspects of the business line
Execute new product releases, sales and vertical marketing campaigns in line with CBBD objectives
Develop, implement, and track marketing and incentive programs
Create communications & training tools for sales and bankers
Manage a $125MM P&L
New account/revenue forecasting and annual goal planning
Collaborate with Elavon internal and USB marketing teams to deliver GTM solutions and promotions for bank partners and external customers
Develop the core strategy and execution plan for US Bank Payment Solutions Small Business sales group, which includes organization, products, services, etc. change
Need to be able to communicate effectively and build relationships with Senior Leaders of the Bank to drive incremental engagement and new business referral growth to support in-year revenue targets in excess of $22MM
Represent Payment Solutions in all internal partner meeting and forum
Requires strong financial, interpersonal, analytical, presentation and execution skills
Manage a team of project managers and sales support staff and provide leadership oversite of Fusion Pay, Encore, and other online distribution channels
10 or more years of sales experience in the financial services industry
Four or more years of management experience
Expert knowledge of sales and sales strategies
Excellent management and leadership skills
Demonstrated new business development and relationship management skills
Considerable knowledge of banking products/services, banking operations, and current market trends
Ability to make critical decisions independently

Payment Solutions Product Manager Resume Examples & Samples

Lead development of volume forecasts based on historical trends, market environment, business plan and pricing strategy impacts
Eight years of experience in a financial services or consulting firm, working on teams with responsibility for strategic planning, product management, sales force effectiveness and industry analysis
Excellent verbal and written communication, presentation, organization and time-management skills
Advanced knowledge of payment systems and practices
Ability to work on many priorities, which change frequently
Demonstrated ability to understand risk management/underwriting
Superior financial and competitive analysis skills
Ability to travel, occassionally overnight
Ability to create strong strategic plans and business cases for new opportunities
Self starter, energetic, high level of emotional maturity

Payment Solutions Back Office Specialist Resume Examples & Samples

Process borrower communications received via mail, fax, email
Review and reply to customer emails received by Payment Solutions
Partner with Member Support, Payment Solutions, Treasury, and Operations teams daily to complete back office transactions critical to mitigating risk
The ideal applicant will have a minimum of Bachelor’s degree in finance, business administration or a related field
Applicants must possess strong systems skills; solid collection, processing, and analytical skills; effective oral and written communication skills
Proficient in Microsoft Office Suite preferred (required - Word and Excel)
ZenDesk experience preferred
Timely and accurate follow through
Strong team player with a high level of professionalism and initiative
Exceptional listening and critical thinking skills

Payment Solutions Architect Resume Examples & Samples

Perform workload estimation and prototype development together with the development teams
Coordinate in some projects the development activities to ensure consistency between built and design
Delivery of Solution Designs taking into account timeline and budget constraints
Animate technical stakeholders (Architecture, Security, Infra) to get the solution design approved and in line globally with ISIT strategy
When applicable, coordination of development activities to get a solution in line with technical design documentation
Provide appropriate documentation and coaching to the project team and provide assistance during installation / deployment phase
Ensure efficient knowledge transfer and ramp up time for new on- and off-shore developers
Industrialization is integrated in the design of the solution when possible to be easily rolled out in other context without major developments
Work to assure Online and Offline international payment acceptance for all Nestlé brands and markets
Use continuous improvement methodologies to grow revenue, reduce costs and mitigate risk
Work to mitigate risk when it comes to payments acceptance. Assure PCI and ISO principles. Work with Fraud / Risk business teams and prepare plans for data breach response plans and DRP related to payments acceptance
Advocate the adoption of “best practices” to ensure standardization across the organization in processes and solutions and collaborate with cross functional business units and other GLOBE (ISIT) functional teams to drive end-to-end process consistency, maturity & effectiveness

SVP, Head of Mobile Payment Solutions Resume Examples & Samples

Primary ownership of the global product and commercialization strategy, integrating product strategies across inter-related products and driving development of new cross-functional strategies
Develop and lead strategic roadmaps and high-level business cases to optimize commercialization of products. Work with Visa executive management--within product, sales, marketing and other functions and geographies-to develop product commercialization strategies and GTM plans
P&L responsibility for business unit. Manage financial forecasts and long and short-term financial operating plans to maximize growth while meeting quarterly and annual financial targets. Ensure that resources are dedicated to the most appropriate business initiatives
Collect market requirements, develop and lead specific go-to-market information product strategies in conjunction with international geographies and regional leads
Hire and lead a high performing team, ensuring effective acquisition and utilization of talent needed to ensure a best-in-class Products team
Develop strategy and lead commercialization plan by working closely with Product, Sales, Marketing, Customer Support, and other functions to define launch requirements and success criteria
Partner with the Innovation and & Strategic Partnership team and their partners to integrate activities with overall plan
Coordinate across functions to execute launch strategy and commercialization plan
Develop successful launch requirements (e.g., level of customer support required, development resources for deployment, marketing collateral) and co-create solutions with other functions (e.g., Product, Marketing, Sales, Finance)
Conduct due diligence on international prioritization for product rollout and define product features necessary to succeed in those geographies
Accelerate time-to-market by identifying risks and solving critical issues
Continuously scan external environment to bring in best-in-class practices and challenge conventional wisdom to ensure Visa’s continued leadership and excellence
Lead decision-making committees to ensure seamless transition of products from concept to global deployment
15+ years’ experience in product management and/or launching new products within at financial technology company and/or defining the GTM strategy for those products
Exceptional leadership and influencing skills and business acumen – thinks strategically to influence and drive tactical execution
Seasoned leader with extensive industry and functional expertise, including software development, contract negotiations, marketing and sales
Strong collaborations skills with the ability to effectively work cross-organizationally
Ability to drive decisions
Ability to resolve conflicting situations
Proven track record of success
Creativity and resourcefulness to overcome unexpected roadblocks
Visa and financial/payment industry knowledge is preferred
Technology industry experience preferred
MBA or advanced degree is strongly preferred

Senior Product Manager of Payment Solutions Resume Examples & Samples

Expert-level understanding of the global payments ecosystem, payment processor networks, including merchant needs, gateways, acquirers, card schemes, fraud prevention and payments operations
10+ years product management experience in the payment industry preferred
Global Payments and eCommerce integration experience
SAP and SAP In-house Cash experience is a huge asset
Familiarity with the services offered by major global acquirers and processors
Budgeting, accounting and financial analysis experience a plus
Willingness to travel required

Product Manager, Visa BB Payment Solutions Resume Examples & Samples

Collect and validate business requirements for product roadmap
Communication of business requirements to technical teams and external vendors for creation of functional and technical requirements. Validate accuracy of functional and technical requirements documents
As the representative of the business, monitor progress of project teams on developments, resolving and escalating issues as required
Create and execute use cases to validate that delivered functionality meets business expectations
Provide core product documentation and guidance to other teams which produce marketing, implementation, training, and support materials
Support marketing, sales, implementation, and support teams in their relationships with financial institution issuers and end corporate clients as business product representative as required
Manage release schedule, develop release documentation and demonstrate completed features to regional and internal stakeholders
As the representative of the business, monitor progress of project teams on developments, resolving and escalating issues as required. Communicate with internal support and sales teams to educate, gather customer feedback and resolve product issues
Coordinate with other departments to ensure delivery of high quality products (Business Operations, Implementation & Training, and general education)
Ability to represent the product value proposition externally with clients and at conferences
Strong leadership and interpersonal skills are required as cross-functional projects occur on a regular basis
Strong knowledge of principles and methods for showing, promoting, and selling products or services
Collaborates easily and successfully with all levels of management in a matrix organization structure
Strategic and creative thinker with a high level of ownership, self-motivation and initiative. Prior experience developing and implementing product plans/requirements
Proven ability to service and support a range of internal and external stakeholders, often in parallel and within a shifting set of priorities
Team player that can successfully interact with all levels of management both internally and externally. Ability to work collaboratively across functions and levels within the organization to accomplish Visa Commercial business priorities
BA/BS degree required plus knowledge of the payments industry
3-5 years' experience in product/project management or product development in the financial services industry. Experience in a commercial products role preferred
Payment product management experience desired
Excellent verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills (Required)
The ability to use computer software such as MS Word, MS PowerPoint, MS Project, MS Excel (advanced), Visio etc. (Required)

Commercial Payment Solutions PRM Resume Examples & Samples

Five or more years of experience in customer service management
Advanced knowledge of applicable services, products and systems
Broad understanding of applicable laws and regulations
Strong knowledge of banking operations
Proven managerial skills

Senior Process Director, Payment Solutions Resume Examples & Samples

Oversee all payment applications that are implemented across lines of business including mobile, tablet, digital, ecommerce, social, among other areas
Ensure applications are PCI security, compliance and counsel to the VP IT, the IT senior team and the business liaisons, as needed throughout the business
Manage vendor relationships in regards to Aramark’s consumer facing payment compliance standards
Lead the planning and managing of field engagements, scope of the cardholder environment, and business needs
Assist the field and clients with understanding results and observations, support the testing and validation performed, and preparing applicable deliverables
Recruit, train, develop, and evaluate new and existing IT internal talent
Maintain close working relationship with senior IT business leaders, senior functional leaders, and other line of business IT Leaders across the Aramark operating portfolio
Partner with the business unit leaders and other key stakeholders to drive innovation, change and implement new business processes and systems to drive value to the business
10 or more years of experience in POS and payment solutions
Demonstrated leadership in planning, leading, and driving change in the organization while meeting or exceeding business objectives
Demonstrated ability to effectively communicate and work with other executives in support of achieving business and technology goals
Strong executive presence, political savvy and cultural navigation
Ability to present to and interface with customers, both business and IT, in order to counsel, recommend and implement successful, cost effective IT solutions
Skilled in technology and systems integration and external partnership development. Must work well with vendors/outsourcers and be versed in setting standards and measurements for IT processes

Retail Payment Solutions Quality Analyst Resume Examples & Samples

Enhancing the quality of service provided to our customers by monitoring work, evaluating performance against established criteria, and providing results and constructive feedback to customer service representatives
Providing detailed and documented feedback regarding individual quality scores and identified areas for improvement
Participating and/or leading calibration sessions to ensure consistency
Preparing weekly and monthly analysis and reporting for management review
Identifying, quantifying, and documenting customer feedback, inefficiency issues, training opportunities and potential system and process modifications
One to two years of experience in quality analysis and measurement activities
Excellent verbal, interpersonal, and written communication skills
A strong accuracy, quality, and detail orientation
The ability and commitment to developing customer service skills in a supportive

Electronic Payment Solutions Operations Director Resume Examples & Samples

Provider Payment Relations
Third level provider customer support
Fraud escalation
ACH returns & notifications of change
Virtual card risk reporting
Payer Operations
Coordinate reconciliation and resolution for payer daily file and funding issues
Day to day contact for payer issues & inquiries
Defect identification, logging & prioritization of solutions
Facilitation of monthly calls with payers to review metrics, issues and product enhancements
Payer Accounts & Reconciliation Day to day contact for NACHA file & funding issues
Daily reconciliation reporting
Control totals management
ACH rejects
10+ years of progressive experience in Operations within the Financial Services industry
5 years management / team leadership experience
5 years of experience within a matrix organization
Prior knowledge / experience with electronic payment processing products
Graduate degree

Manager, Payment Solutions Deployment Resume Examples & Samples

Manage strategic and ongoing activities for deploying Discover’s emerging payment solutions which includes: creating efficient deployment plans and facilitating implementation support and subject matter expertise to Merchants, Acquirers, Merchant Processors, Issuers and Issuer Processors
Provide subject matter expertise and consultative input to business partners including terminal vendors, vendors, gateways, ISVs and other industry partners
Represent the Chip Center of Excellence across Discover Network, Diners Club International, and PULSE to ensure consistent support of deployment related activities
Lead core team functions such as producing documentation, creating and providing training, managing project plans, etc
Represent DFS at major emerging payments industry forums, presenting at conferences, communicating effectively with the senior leaders of Discover and other organizations
Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes. #LI-BP1
Bachelor’s Degree (or equivalent experience) in engineering, computer science, business or finance
5 years of work experience including payments experience (i.e. chip cards, mobile wallets, online payments, biometrics, 3DSecure), ideally gained within other payment networks or with issuers/acquirers
CSCIP/P preferred
Track record in leading business critical projects of large scope
Self-motivated and able to work effectively within the team and across the organization with minimal supervision
Project management, product implementation/deployment, ability to influence others, strong communicator
Experience with MS Office (Word, PowerPoint, Excel, Sharepoint, Project) Outlook, Advanced Excel (pivot tables/reporting/graphs)
Proficiency in authorization/settlement specifications

Retail Payment Solutions Operations Audit Resume Examples & Samples

Audit/Exam accountabilities include frequent interaction with both internal and external (regulatory Agencies) audit teams that are assessing compliance with known regulations. Discovery of card servicing operational procedures, design of process flows and accumulation of account data requested by audit teams. Communication across the business on audit findings and initial assessment of corrective action
Issue management accountabilities include; identification of processes that does not comply with regulation, joint creation of business line process improvements that satisfy regulatory requirements, developing specific action plans to remediate customer/account populations & ownership of issue milestones and completion dates
Partner with servicing areas subject matter experts to identify work stream changes necessary to satisfy requirements
Engagement with this role includes senior business line and Corporate Compliance leadership
Leadership of staff to include administrative, career development and process oversight
Eight to ten years of experience in regulatory compliance activities
A minimum of five years of direct supervisory experience
Strong knowledge of federal, state and local laws and regulations
Thorough knowledge of the products, policies, operations and procedures
Proficient computer skills, using a variety of software packages especially
Detailed knowledge of corporate issue management resolution process and

Software Development Team Lead-payment Solutions Resume Examples & Samples

College or University degree in Computer Science or a related discipline
3+ years’ experience leading a team of software developers
5+ years of technical experience as a software developer
5 years’ experience leading a team of software developers
10 years of technical experience as a software developer
Required technical skills and knowledge of: Microsoft technologies, Business Intelligence, Analytics, SQL Server, Object-oriented analysis and design (OOAD), N-tier Architecture, .Net, ASP.Net, C#, XML
Works collaboratively playing a lead role with software developers, DevOps, DBAs, product teams, business areas and enterprise architects to ensure an enterprise focus
Responsible for the integrity of code quality and adherence to best practices (Continuous Delivery, automation, test driven development, testing, etc.) while driving the team and applications forward
Ability to communicate and influence at all levels, from the new college hire software developer to an executive audience
Experience taking a leading role in building software systems that have been successfully delivered to customers
Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between
Knowledge and understanding of conceptual architectures (Web, Client-server, Real-time)
Experience with systems integration
Demonstrated leadership ability and skills
Demonstrated business and systems analysis skills
Pro-active thinking, analytical thinking and problem solving skills
Ability to mentor and direct work to others
Excellent collaboration skills with all levels of the business and cross department organizations
Commitment to results and ability to deliver results in assigned time frames
Ability to act as a change agent
Ability to see "the big picture"
Demonstrated ability to exercise initiative, independent judgment and to be a self-starter

Application Engineer for Chip Card Payment Solutions Resume Examples & Samples

Worldwide technical support for FAEs (1st level) and customers on Infineon payment solutions before, during and after design-in
System integration support (e.g. card production, chip personalization, approval process) for Infineon payment solutions
Systematic information flow and knowledge transfer to FAEs/customer on news about products, tools, specifications and documentation (e.g. versions, updates, release dates)
Customer on-site support together with FAEs for technical trainings and workshops
Collect and understand customer needs to generate and maintain technical support material (e.g. documentation, application notes) for easy usage and integration to existing or new systems
Creation and maintenance of professional technical training material and presentations
Check, test and release new tools and technical support material with respect to customer requirements
Define product configurations for manufacturing according to customer and project needs
Configure & test sample cards for partners and customers
Active contribution to internal information exchange meetings with technical support community, product development and Sales/Marketing in regions and HQ
Challenge & guide Infineon Marketing, Technical Marketing and Concept Engineering groups regarding product, tools and documentation requirements
Collection and evaluation of competition products

Software Development Team Lead-payment Solutions Resume Examples & Samples

Experience and knowledge of third party credit card providers (models and specifications, protocols, known issues) such as Global, Elavon, WorldPay, PaymentTech etc is highly beneficial
Required technical skills and knowledge of: Microsoft technologies, Analytics, SQL Server, Object-oriented analysis and design (OOAD), N-tier Architecture, .Net, ASP.Net, C#, XML, AJAX / JavaScript / jQuery / JSON, Bootstrap
Thorough and extensive PCI, secure code and security experience
Experience with high-volume transactional systems

Director, Payment Solutions, Healthcare Resume Examples & Samples

Identifies and understands opportunities and challenges, and develops unique propositions to establish Mastercard in the healthcare payments value chain
Assesses relevant Mastercard assets to be leveraged; collaborates with product teams and external partners to develop innovative healthcare solutions
Identifies potential partners for deploying, scaling and monetizing assets; works with identified partners to craft and deliver solutions
Drives market/partnership development efforts with relevant business partners to ensure cross-functional alignment and maximum support
Constructs partnership agreements and negotiates in line with Mastercard strategic priorities and revenue/profitability targets
For developed solutions, leads go-to-market plan execution, (e.g., pricing, sales and delivery activities); collaborates with Healthcare Business Development team to deliver solutions to market

Payment Solutions Administrator Resume Examples & Samples

Created financial pipeline workbook to track all payment product enrollments thru life cycle, from sale to booking to ensure client activation. Monitor and report transacting history values monthly/annually
Reviews all sales enrollments for accuracy which leads to a higher booked percentage
Monitor reps daily time management via numerous manual reporting processes
Use MLS, daily credit reports, Access, and Outside View to monitor month to month transacting account values and update information of enrollments to maintain accurate departmental financial reports
Maintain and update Access and SF information for WINS, losses, notes on status etc. to accurately maintain financial information
Works with the USPS CAPS counter parts to review pending enrollment. Documents any changes needed by PB REP/client prior to USPS completing
Manage customer accounts that are pending escheatment or are dormant - make calls to locate the person responsible for the account to have them transfer the funds to an active reserve account prior to escheatment
Working with Marketing to provide and track sales information as requested for campaigns and new product launch
Liason between payment rep and operations to ensure all necessary information needed by operations to move forward with booking process is documented and received

Project Coordinator for Mobile Payment Solutions Resume Examples & Samples

Serve as the key focal point to support Regional Bureaux to identify appropriate country offices for this project
Draft guidance notes, policy documents, operational procedures, and controls to implement MPS at a larger scale
Provide feedback and recommendation based on established policies and help bringing coordinated effort from other technical areas as, IT, private sector partners, and other divisions of UNDP
Coordinate the Country Offices project implementation, providing expertise and problem solving
Engage and leverage the private sector involvement of partners in this initiative including banks, mobile operators, and other experts
Support Treasury in representing UNDP in interagency fora and with other key stakeholders
Shares knowledge and experience
Encourages office staff to share knowledge and contribute to UNDP practice areas
Minimum 7 years’ experience with increased responsibility in finance/banking/mobile banking technology is required
Professional banking experience and/or experience on mobile banking
Prior experience in electronic payment in development organization
Knowledge of mobile payments vis-à-vis knowledge of electronic payments through regular banking channels
Experience in writing policy/ procedure documents required (two samples are required)
Experience in ERP systems required
Functional and operational knowledge of Risk Management and compliance is an advantage
The financial proposal shall specify a total lump sum amount, and payment terms around the specific and measurable deliverables of the TOR. Payments are based upon output, i.e. upon delivery of the services specified in the TOR, and deliverables accepted and certified by the technical manager
The financial proposal must be all-inclusive and take into account various expenses that will be incurred during the contract, including: the daily professional fee; cost of travel from the home base to the duty station and vice versa, where required; living allowances at the duty station; communications, utilities and consumables; life, health and any other insurance; risks and inconveniences related to work under hardship and hazardous conditions (e.g., personal security needs, etc.), when applicable; and any other relevant expenses related to the performance of services under the contract
In the case of unforeseeable travel requested by UNDP, payment of travel costs including tickets, lodging and terminal expenses should be agreed upon, between UNDP and Individual Consultant, prior to travel and will be reimbursed. In general, UNDP should not accept travel costs exceeding those of an economy class ticket. Should the IC wish to travel on a higher class he/she should do so using their own resources
If the Offeror is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under a Reimbursable Loan Agreement (RLA), the Offeror must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP
The Financial Proposal is to be emailed as per the instruction in the separate email that will be sent to shortlisted candidates

Senior Payment Solutions Architect Resume Examples & Samples

Dynamic EMV Parameters
Agile and Scrum methodologies
Working with EMV customer’ in Brazil in Mexico
Providing pre and post sales support
POS Developer Platform with POS Web (APPI), CloudWalk, LUA, and FIT Framework
PaaS Ecosystem Platform including: Payment Gateways (Card Present and Card Not Present), Merchant Portals, Estate Management Systems (EMS), Tokenization Engines and DCC (Dynamic Currency Conversion)

Supervisor, Payment Solutions Resume Examples & Samples

Lead up to 10 Back Office Specialists
Have knowledge of the following, but not limited to: bankruptcy, Treasury processes such as check applications, managing Service Request queues, charge off and settlement processes
Drive their team toward exceeding operational goals, using metrics to ensure efficiency, productivity and customer experience in day-to-day operations
Actively seek to promote top performers within their team to new skills, elevated positions, and other departments and work to build the leadership skills of direct reports
Create and implement internal reward and recognition programs to drive performance and foster a positive cultural environment
Assist with managing talent, recruiting, and development
Partner with various business units to stabilize, standardize, and optimize existing procedures aimed at mitigating risk and improving operational processes

Head of Payment Solutions Resume Examples & Samples

P&L responsibility for the Payment Solutions Group. Manage financial forecasts and long and short-term financial operating plans to maximize growth while meeting quarterly and annual financial targets. Ensure that resources are dedicated to the most appropriate business initiatives
Primary ownership of the BOTW Payment Solution strategy, integrating product strategies and driving development of new cross-functional opportunities
Develop and lead strategic roadmaps and high-level business cases to optimize commercialization of Payment Solutions products
Establish performance targets and business metrics to drive success of overall plan
Refine product portfolio strategy for BOTW and external partners based on a deep dive into desired market segments and customer experience
Develop capabilities for emerging and alternative payments. Launch innovative product features to meet the evolving needs of BOTW consumer and small business customers
Hire and lead a high performing team, ensuring effective acquisition and utilization of talent needed to ensure a best-in-class Payment Solution products team
Develop payment solution strategy and lead commercialization plan by working closely with Product, Sales, Marketing, Credit Underwriting, Risk Management, Technology, Customer Support, and other functions to define launch requirements and success criteria
Continuously scan external environment to bring in best-in-class practices and challenge conventional wisdom to ensure BOTW continued leadership and excellence
Lead decision-making committees to ensure seamless transition of payment products from concept to deployment
Bachelor’s Degree in Business, Finance or business-related subject required
Master’s/Advanced Degree in Management or Business-related subject is preferred
15+ years of experience in either financial services, payments, financial technology firms, or strategy consulting (with a specialization in payments)
Expert at product strategy, product management and/or launching new products within FINTECH company and/or defining the GTM strategy for those products
Payment network knowledge (MasterCard or VISA) is critical

Payment Solutions Operations Administrator Resume Examples & Samples

Associate degree in Business Administration (additional years of customer service experience may offset degree requirement)
2 plus years of customer services or administrative experience
Intermediate computer skills including Microsoft Office suite
Bachelor degree in Business Administration
Credit card merchant services experience

Manager, Payment Solutions Resume Examples & Samples

Partner with clients to discover and assess new payments business ask
Work with internal product teams to be current on Discovers product capabilities
Work with multiple partners to vet the solution
Communicate assessment to management and partners
Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and practices #LI-BP1
Bachelor’s degree in finance, information technology; MBA preferred
8 years of payments experience with at least 4 years focused experience in transaction processing and payments
Ability to collaborate, connect and manage business partner relationships
Experience working with traditional payment transaction and emerging technologies in payments – Mobile Wallets, Digital services, Tokenization, Fraud prevention/3DS, Authentication and Identity management toolsets
Experience conceptualizing and building creative solutions to complex business problem
Must have the ability to deliver executive presentations to very senior audiences
Is very familiar with transaction processing in payments industry
The ability to think analytically, be technologically savvy and have the ability to navigate solutions in highly regulated financial industry is desired

Payment Solutions Manager Resume Examples & Samples

2+ years of related work experience
Experience with payments, checks, ACH and debit card processing
Data integration experience
Experience with HIPAA, Internal Business Controls, and Quality Assurance

VP-payment Solutions, Operations Resume Examples & Samples

Plans business objectives, develops payment solution products and services, plans and executes product strategies, development, and deployment effectively
Responsible for the entire product lifecycle of new and enhanced card-based product offerings: including debit, prepaid, credit, merchant acquiring and other payment products and platforms
Identifies, thoroughly vets and selects potential payment solutions partners and third party processors to provide services and functionality consistent with the Bank’s service level standards, market strategy, policies and procedures
Oversees product portfolio performance; directs marketing, sales, and support services to optimize revenue for the Bank’s payment solutions product offerings
Develops and implements marketing plans, centers of influence and organizational alliances to promote business growth. Maintains continuous prospecting, referral, and sales pipeline
Analyzes, interprets and provides guidance to management in regards to market trends and competitor activities to identify opportunities
The individual in this role is responsible for building the strategy and delivering new payment products, services, and business models to achieve acceleration of the Bank’s payments business and respective revenue growth
Conduct detailed business and technical construct analysis and create the necessary documentation to support the business case approval and development of the new products for approval by the payment solutions team lead
Identify, assess and vet all third party partners; work with internal stakeholders (e.g., legal, compliance and vendor management) to negotiate and execute agreement(s) and onboard
Manage payment solutions priorities and goals and develop payment products roadmap
Work collaboratively with the Bank’s internal stakeholders and be seen as the payments subject matter expert
Responsible for getting new product concepts built and successfully launched as well as support business development, training, pilot testing and overall go-to-market phases
Projects a favorable company image and maintains strong relations with clients, prospective clients, centers of influence, associates, service providers, and the community
Ensures effective operational execution, adheres to key performance metrics, meets the expectations of clients and key internal stakeholders, and maintains appropriate controls
Serves as the point of contact for stakeholders, external counterparts and clients in relation to deliverables and issue resolution. Builds and maintains strong working relationships with key business and operations partners
Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions
Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action
Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values
Performs the position safely, without endangering the health or safety of themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct
Performs other duties and projects as assigned
Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act (CRA)
Exceptional oral, written and interpersonal communication skills
Excellent problem solving skill with the ability to find innovative solutions
Ability to quickly engage and influence business, technical and operations partners
Ability to build and maintain strong, positive working relationships at all functional levels essential
Ability to make decisions that have direct impact on the immediate work unit and cross functional departments
Ability to thrive and effectively collaborate in an entrepreneurial team environment
Ability to provide consultation and expert advice to management
Ability to make informal and formal presentations, inside and outside the organization
Ability to deal with complex and difficult problems involving multiple facets and variables in non-standardized situations
Ability to work with little to no supervision while performing duties
Bachelor’s Degree in Marketing, Business or related field
Master’s Degree preferred
Ten (10)+ or more years’ experience working in financial services, Card (debit, prepaid or credit) experience preferred
Demonstrated expertise across multiple disciplines including product development and management, marketing, strategic planning and operations
Extensive, proven project management, problem solving and planning skills with a demonstrated record of success managing multiple projects

Payment Solutions Specialist Resume Examples & Samples

Highly organized and very detail oriented
Exceptional analytical skills
Ability to work independently and participate as part of a team
Experienced in Microsoft products
Comfortable working with others over the telephone, have a clear speaking voice, and a personable demeanor and be comfortable discussing student financial accounts from a collections approach
Dedicated to accurate, efficient and high standards customer service and satisfaction
Ability to follow and complete complex work flows
Ability to sit and work at a computer for extended periods of time
A strong working knowledge of general accounting, Banner tuition billing procedures, HigherOne CashNet procedures, and federal financial aid regulations rules and procedures are desired
A strong working knowledge of FERPA and FDCPA regulations rules and procedures are desired
Three years of accounts receivable experience desired
Requires strong account analysis and detailed review of accounts
Process and prepare reports
Research and resolve account disputes
Assists students with payment plans and accounts receivable questions and issues
Attend and participate in meetings as required
Ensures compliance with university, state and federal regulations and procedures
Regular attendance and work accountability is required
Will need to complete special projects as assigned
Maintain and update accurate information in SalesForce
Assist Payment Solutions Supervisor with collection agency placement, reports and reconciling

Manager, Payment Solutions Resume Examples & Samples

You will lead 5 Supervisors with up to 60 Payment Solutions Specialists, a majority of the Payment Solutions team
Drive internal teams toward exceeding operational goals, using metrics to ensure efficiency, quality, and customer experience in day-to-day operations
Develop a great management team with a heavy focus on using performance data and engagement initiatives to drive team performance that aligns with key business objectives
Actively seek to promote top performers within their teams to new skills, elevated positions, and other departments and work to build the leadership skills of direct reports
Create and implement internal reward and recognition programs to drive performance and foster a positive cultural environment that aligns with data focused on identifying team member engagement
You will assist with managing talent, recruiting, and budgeting

SVP, Bank Payment Solutions Resume Examples & Samples

Key Account and Relationship Management
Develop regional marketing initiatives
Manage the sales process, set appropriate metrics for sales pipeline management and drive the sales on a quarterly and annual reporting basis
Responsible for overall sales strategy, revenue, repricing initiatives, budgets, hiring plan, pipeline forecasting and business growth across the NA region
Manage corporate initiatives/co-ordination, and corporate presence in professional body associations, industry related conferences and trade shows
Develop and manage large deals and strategic relationships with U.S. Bank “C” level executives
To create changes in strategy, structure and capabilities necessary to deliver market leading customer relationship techniques and commercial returns
Work with the senior management of the organization developing and driving the business development strategy within overall corporate objectives, strategy and mission
Develop and maintain an intimate knowledge of the client environment, needs and objectives to help the company enhance/develop their product portfolio and reputation
Develop and maintain an intimate knowledge of the competitor landscape, product portfolio and trends in international financial markets

Payment Solutions Sales Specialist Resume Examples & Samples

Meet or exceed Payment Solutions annual minimum sales goal of $375,000 in new treasury revenue in assigned territories by making sales calls (primarily through phone or e-mail) to current and prospective clients in the small business and commercial markets. Meet or exceed other fee income and deposit goals
Conduct “check-up” calls on small business client relationships to identify cross-sell opportunities and to retain clients’ business
Bachelor’s degree in finance or accounting or equivalent education and related training
Three years of work experience in the financial services industry with direct experience dealing with commercial clients or one year of experience working capital management (WCM) objectives and strategies and supporting business processes (e.g. accounts payable, accounts receivable, supply chain management, debt and investment management, risk management and financial controls, financial systems and associated information technologies), including a perspective on both domestic and international WCM practices
Ability to identify needs and propose appropriate recommendations and solutions to meet clients’ needs
Knowledge of value-oriented sales techniques and processes, use of customer-focused attitudes and beliefs to translate product features into client-specific benefits and value propositions (in the client’s terms), and ability to handle buyer objections and move sales forward, resulting in the close of the sale, while simultaneously focusing on account profitability and client retention

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