Manager, Inside Sales Resume Samples

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15 Manager, Inside Sales resume templates

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Account Manager Inside Sales Resume Examples & Samples

Functions as the overall account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable)
Maintain and expand business relationships/market share with existing and new customers
Viewed as a trusted business advisor to the customer. Uses in-depth knowledge of Dell’s technology, products and services to help customers formulate direction
Involved in contract negotiation
Possesses strong financial/business and pricing knowledge
Minimum 3 years experience in sales by phone
ICT background
Higher degree
Good structure

Manager, Inside Sales Resume Examples & Samples

Responsible for acquisition goal attainment (new office enrollments) of CareCredit markets, including dental, veterinary, cosmetic, vision and audiology practices
Develop, design and execute sales incentive programs to motivate inside sales team to achieve goal attainment
Supervise and enforce policies associated with inside sales and sales support team
Set business goals to both forecast and to meet sales performance targets; Motivate team to achieve/exceed goals
Hire, train, motivate and coach inside sales and sales support teams
Provide performance feedback, determine performance ratings and associated salary actions
Generate monthly reports and lead projects as needed
Bachelor's degree or 5+ years work experience in Sales and/or Call Center environment
Minimum of 3 years sales team management experience
Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook
Dental Sales / Medical Sales experience
Experience using Time Management System (i. e. KRONOS

Manager, Inside Sales Resume Examples & Samples

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law
This role leads a team of Inside Sales Representatives tasked with new enrollments of practices in a variety of practice specialties. This manager is responsible for ensuring monthly goal attainment of the team and provides monitoring, coaching and training
Bachelor’s degree or 5+ years work experience in Sales and/or Call Center environment
Minimum of 3 year’s experience managing people and/or leading teams.
Experience using Time Management System (i. e. KRONOS)

Manager, Inside Sales Resume Examples & Samples

Managing the Outbound Call Centre for the Pre Select Process based out of Bangalore
Define Calling Strategy on the basis of data and get desire d throughput ( Lead to Account )
Monitor and control the Data received from SBI Bank
Define Strategy around data type and data count usage on weekly and monthly basis
Screening calls and ensuring call quality is consistently achieved
Ensuring daily lead generation targets are met
Training & Coaching team on product knowledge, Sales expertise & Call Centre Dynamics
Coordinating with Fulfillment teams to ensure application pick-up rate as per the Business Requirement
Reporting team performance daily & identifying the area of Development
Engagement with the team to control attrition rate within the pre define limits
Monitor Tele calling Matrices like AHT, WRAP , Idle Time . TOS and Active time for agent
Building relationship with SBI Contact Centre Manager to drive the Serco Team
Attend WBR & MBR of SBI Contact Centre and share the feedback on the Pre Select performance
Manage a team of 25-30 TC , 2 -3 Team Leaders and Backend team
Regular coaching ,mentoring and motivating the team to lead initiative’s for volume growth through the process
Graduates and 5-6 +years of Experience in Tele-Sales (Outbound) process
2-year experience of team management
Knowledge of Outbound Call Centre is must
Ability to discuss, negotiate with key stake holders
Strong Relationship management skill

Senior Manager, Inside Sales Resume Examples & Samples

Managing the Outbound Call Center performance across all Ob processes run from Alternate Channel - Online SBI/ LMS/ ATM & All the four Pre-Select call centers across four SBI Call center locations
Define Calling Strategy for each program basis of data and get desired throughput ( Lead to Account )
Lead a team of Contact center managers for the programs
Define Dialer Strategy for each program to enhance productivity from each contact center
Ensuring daily WCP lead generation targets are met from all the programs
Constantly analyze performance and plan for Training & Coaching requirement for each program
Ensuring smooth coordination with Fulfillment teams to ensure application pick-up rate as per the Business Requirement
Reporting performance of each contact center as well as program wise daily & identifying the area of Development
Passing feedback of customer issues/product feedback to Marketing teams
Engagement with the team to maintain attrition rate within the pre define limits
Monitor Tele calling Matrices like AHT , WRAP , Idle Time . TOS and Active time for each contact center and constantly look for opportunities of improvement
Responsible for Productivity of all contact centers across programs
Regular coaching, mentoring and motivating the team to lead initiative’s for volume growth through the process
Ensuring call quality is consistently achieved
Graduates and 7 +years of Experience of call center 1—2 years in managing Tele-Sales (Outbound) process
5+ years’ experience of team management
Lead generation process experience will be an
Knowledge, Sales expertise & Call Centre Dynamics
Strong Communication & Analytical Skill

Manager, Inside Sales Resume Examples & Samples

Establish, develop, and maintain new business by engaging and enrolling prospects into the CastleGate program via phone and in-person meetings
Promote, sell, secure and maintain new and existing customers using a consultative approach
Meet and drive sales goals while developing an expertise in CastleGate’s service offerings
Develop clear and effective business proposals for current and prospective customers through understanding their needs and business objectives
Grow existing relationships through continuous analysis of performance and identifying new opportunities for expansion
Provide outstanding service to fulfillment customers and act as the point of contact for all operational issues
Analyze data to identify potential customers and meet financial goals of the business
Work collaboratively with internal teams to improve processes and troubleshoot issues
Attend tradeshows to visit key customers and source new business
Bachelor Degree, MBA or equivalent experience
2-5 years of successful business development, relationship management sales experience
Senior presence with articulate and persuasive communication skills
Solid project management and organizational skills
Strong analytical skills and high comfort level with Excel, SQL a plus
A track record of leadership, taking ownership and driving results
Experience working with and leading cross-functional teams
Must be comfortable with ambiguity
Comfortable in technology-driven business environment
Supply Chain/Logistics experience a plus

Manager, Inside Sales ANZ Resume Examples & Samples

Extensive experience in software sales, including transactional sales, Cloud sales and strategic selling experience, as well as significant people management experience
Performer. Consistent overachievement of sales goals in a large geographic territory
Missionary. Highly driven individual with an execution focus and a strong sense of urgency
Go-Getter. Willing to go the extra mile with a strong work ethic; self-directed and resourceful
Leader. Exceptional leadership skills: a strong recruiter and motivate people

Manager Inside Sales Resume Examples & Samples

Consistently achieves monthly, quarterly and annual sales objectives; while ensuring the optimum customer experience and satisfaction
Able to independently solve problems utilizing both internal and external resources as needed
Trains, mentors, coaches and supervises an inside sales team

Retention Sales Manager, Inside Sales Resume Examples & Samples

Tracks, analyzes and reports performance data on key departmental initiatives, including performance analysis, performance measurements, and processed transactions
Work with retention team to ensure performance, system database management accuracy, sales/retention reporting, and production/control of associated reports
Provides leadership, guidance, and direction to supervisors and technical staff
Leads initiatives aimed at decreasing churn that may or may not be related to rep performance
Ensures disconnects meet or exceed budget expectations
Ensures that standard process guidelines are followed to include activity management, work queue management, and internal phone system use
Participates in creation of and communicates administrative policies and procedures for the call center
Oversees call monitoring, coaching, and coordination of training for retention team
Collaborates with internal clients to assure team is meeting and exceeding retention requirements
Cultivate a positive and motivational team environment that supports the sales mission of the call center

Manager, Inside Sales Resume Examples & Samples

Developing telesales customer plans that will impact shelf space, merchandising, advertising, promotions and pricing using Trade Promotions Management (TPM) and other software tools
Identifying opportunities, ideas, and lead the sales agencies to deliver sales presentations to maximize merchandising opportunities
Managing and leading retail surge opportunities
Collaborating with Sales Agencies for internal business planning process. Oversees Trade Promotions Management (TPM) maintenance
Ensuring plans, volume and profit targets are met by telesales customers
Developing annual customer plans with sales agencies that supports the Kellogg total portfolio
Communicating with appropriate people across Kellogg region sales teams including Key Account Executives, National Account Executives, Managers of Team Sales, and Director levels regarding account cooperation, ad dates, display dates and results
Leading investment strategy with sales agency partners
Leading in sales agency contract negotiation with Kellogg Procurement
Developing and managing account profiles, which encompass volume history, competitive activity, product mixes, sales trends, shelf space and position, new items and display penetration
Leveraging resources and technology to drive business strategies
Previous CPG industry experience and sales experience
Prior exposure and/or experience with grocery retail accounts
Experience selling in retail stores, and at HQ level at decisions making levels
Experience working in a matrix environment and in leading peers and key project groups
High collaborative, persuasive style
The ideal candidate will reside in Battle Creek, MI or Chicago, IL and have potential to work out of a Kellogg Office local to these locations

Manager, Inside Sales Resume Examples & Samples

Use you experience as a coach and mentor to prepare the next generation of successful Pega Account Executives
Use your detail orientation to report results in a timely fashion and thus ensure that Pega optimizes its Marketing investments
1-3 years of inside sales management, sales training, and/or curriculum development for software or high technology sales training
3-5 years of successful sales experience
Driven and results oriented

Sales Manager Inside Sales Resume Examples & Samples

Retains customer volume and sales
Establishes productive, professional relationships with key personnel in assigned accounts
Coordinates internal resources to assist with sales effort and to meet account performance objectives and customer satisfaction
Assists other Account Managers outside your account base when required

Manager, Inside Sales Resume Examples & Samples

Build, manage and drive a team of high caliber inside sales professionals
Work closely with Nutanix Field Sales on a “Divide & Conquer” sales approach
Meet and exceed new and growth bookings targets for the identified market segment
Motivate and manage Inside Sales professionals to drive pipeline development and revenues through Value Added Resellers
Work with Nutanix marketing to build and implement campaigns focused at various target market segments
5+ years sales experience and 2+ years management experience
Proven consistent achievement of goals through the leadership and motivation of an Inside sales team
Excellent Microsoft Excel and Salesforce.com skills
Travel 1 to 2 times a quarter required

Senior Manager, Inside Sales & Development Resume Examples & Samples

Experience in distribution environment
Strong P & L experience
5+ years of experience working in inside sales management
Strong verbal, written and presentation skills
Proven success as a leader

Regional Sales Manager / Inside Sales Resume Examples & Samples

Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline
Experience in closing large deals
A self-motivated, independent thinker that can move deals through the selling cycle
Candidate must thrive in a fast-paced, ever-changing environment

Senior Manager, Inside Sales Resume Examples & Samples

Manage and motivate a team of Inside Sales Representative, channel account managers and existing customer renewal team members – focusing on Enterprise and Channel accounts, reseller partnership and existing customers in the Americas sales region
Develop plans to expand and improve the efficiency and effectiveness of the individual inside teams and processes that drive additional revenue opportunities
Initiate and coordinate demand generation outreach with marketing department personnel
Write up and modify email outreach and call scripts for demand creation teams for company and impactful messaging response from prospects
Serve as lead contact responsible for the flow of information to/from executive management in regards to inside lead gen results to sales opportunities
Develops relationships with key decision makers, influencers and partners in the field to ensure fluid communication in support of sales
Consistently builds and delivers on an accurate territory pipeline
Analyze demand creation efforts and results to consistently improve efforts
10+ years technology selling experience managing a team
Experience in the network security industry
Goal oriented individual, with vast interpersonal managerial skills, strong business acumen and positive leadership abilities with proven results in mentoring, motivating and developing teams

Manager, Inside Sales Resume Examples & Samples

Demonstrating Strong EQ (Be Aware) - Having a keen sense of self awareness is the foundation of leadership at Adobe. As a leader, we look to you to inspire teams to greatness with empathy and mindfulness of your impact on others from interns to the Board of Directors. And whether you're in headquarters, New York, London, Tokyo or Bangalore, you're attuned to emotional, situational and cultural surroundings and adapt your approach accordingly
Selecting Talent (Be a Recruiter) - You're on top of current and future talent needs as the business evolves because one of your key goals is to build high performing teams. You do so by adopting a rigorous approach to hiring superior talent and are intentionally inclusive to attract diversity of ideas and experiences
Scaling the Business (Be an Owner) - You're someone who sees and understands the vision of the company. You're able to articulate business strategy and develop business processes, systems and structures to make performance sustainable. Your mission is to deliver an exceptional customer experience by promoting shared goals and driving accountability

National Manager, Inside Sales ACT Resume Examples & Samples

Plan, direct, and control the sales and business activities for region through the translation of strategic plans into sales strategies to attain sales volume, product mix and profit objectives
Plan and manage the sales efforts of the region
Direct staffing, training, and performance evaluations to develop and control sales program
Partner with sales support, marketing and R&D in activities such as sales promotion, training or market research in planning and executing special projects
Promote the Baxter Culture through positive ongoing customer relations
Partner with other departments within organization to prepare manuals and technical publications
Position requires ability to analyze and interpret data for effective sales strategies and good organization/time management skills
Occasional travel is required and may involve visits to remote or urban areas either individually or with other personnel
Bachelor’s degree required with 7 or more years of healthcare sales experience

Senior Manager, Inside Sales Resume Examples & Samples

Coaching, development and accountability of the Inside Sales team
Operational Support of the Inside Sales operation
Training and on-boarding accountability for new sales managers
Partnering to create plans to drive sales, drive brand awareness and increase market share
Reporting and performance adherence measures and metrics
Develop/maintain close working relationship with key internal stake holders Reporting/Marketing//Call Center
Build partnerships with Bell Mobility
Excellent verbal and written communication skills along with excellent presentation skills
Detail oriented, strong analytical and organizational skills
Working knowledge of Microsoft suite of products including Word and Power Point software

Senior Manager, Inside Sales & Service Resume Examples & Samples

Partners closely with Division Sales Managers to develop integrated business plans, sales strategy and service standards; lead the team within the sales division, managing all internal sales activities and ensuring alignment with the respective client segment strategic initiative and goals
Effectively communicates the vision and purpose of the client segment to the team, translating sales strategy into sales actions, and motivates the team to accomplish the vision; accountable for the results
Engages all internal sales associates and fosters a dynamic internal sales environment to ensure attainment of business plan objectives and successful completion of sales goals
Sets the tone in business groups and ensures Capital’s philosophy is reflected throughout the organization through constant modeling and support of our core beliefs
Ensures the level of service meets quality and accuracy standards and is delivered effectively and efficiently, based on the business need
Develops, recommends and manages processes, procedures and practices within a function, ensuring continuous improvement, innovation and performance standards are met
Manages performance of managers in the group and assures effective performance management of each team member and divisional performance
Plans, leads and manages projects with broad business impact that may impact multiple functions

Manager, Inside Sales Resume Examples & Samples

Developing a strategic plan for business rules around qualification criteria, handoff protocol, sales processes, and account management
Build and lead a team of inside sales account managers to develop and grow revenue within existing accounts
Continuing to optimize sales processes to improve efficiency, improve win rates, and increase sales pipeline
Building a culture of transparency and accountability through open updates, reporting, and trainings
Hiring and developing the best to execute your sales processes
Developing sales associate onboarding, training programs, and performance metrics
Collaborating cross-functionally to share best practices across the organization
6-10+ years of successful B2B sales or business development experience
5+ years of leading inside sales teams to achieve quota and sustainable growth year over year
Successfully built a team from scratch by identifying/hiring top talent
Must have Salesforce.com expertise
Proven track record of successfully instilling business discipline and providing encouragement to team members leading to consistent achievement of measureable KPIs (inputs) and above quota performance (outputs)
Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve
The ability to work independently, manage multiple high-priority activities and make the appropriate judgments necessary for success

Account Manager, Inside Sales Resume Examples & Samples

Manage contract renewal for an assigned book of business
Analyze client business for new opportunities, suggesting relevant products and services, and presenting market-specific content valuable to client growth
Build relationships with contacts across the organization to drive retention and mitigate attrition risk, primarily through regular, proactive contact
Relay market knowledge and client expertise to influence internal stakeholders with the intent of securing ACTIVE’s position as a leader in the Communities market
Improve customer satisfaction and reduce attrition
Handle messaging and objection handling with clients regarding technical issues

Manager, Inside Sales Resume Examples & Samples

Run cadence reviews with the sales representatives on your team while inspecting deals in the pipeline and forecasting for a high degree of accuracy
Help progress stalled opportunities and field escalations, working both internally and externally toward a quick and fair resolution for all parties
Identify gaps in your team's talent and coach team members to eliminate them
Develop career paths for your team and help them track toward their professional goals
Apply and track appropriate sales metrics for your team and regularly report to senior management
Manage forecasts and track customer opportunities using company standard CRM tools
Continuously develop creative ways to help your team improve productivity and cooperate with various internal stakeholders to put desired changes into effect
Collaborate with peers from Sales and Marketing to help your team run programs and campaigns to increase bookings
Help increase the opportunity entering the pipeline and and how fast they reach closure
Participate in internal sales training and certification programs to maintain a high knowledge and proficiency in Red Hat offerings and industry trends
10+ years of inside sales experience and management experience in a sales environment
Demonstrated success in consistently managing sales teams to achieve goals
10+ years of experience carrying and meeting a sales quota
Ability to frequently interact with cross-functional teams, customers, and peer managers
Ability to work well under pressure while maintaining a high attention to detail
Experience selling highly technical solutions and a knowledge of the complete sales cycle, from prospecting to closing
Experience successfully managing a team's sales pipeline and forecasting to achieve revenue, margin, and expense targets
Understanding of how to apply appropriate metrics and measurements in a sales environment
Understands company's vision and mission linked to direct application of methods and plans to accomplish sales strategy
Ability to motivate, inspire, and achieve results through others; desire to coach, counsel, and develop employees
Demonstrated experience in problem identification and resolution for customers, as well as employees
Great leadership, mentoring, and motivational skills

Senior Manager, Inside Sales Resume Examples & Samples

Ensures achievement of regional sales plans and objectives. Leads, inspires, controls, organizes and directs both the tactical and strategic activities. Develops systems and tools to enable and track optimal sales performance. Ensures a high level of liaison with other departments & staff to ensure coordination of activities and understanding of common goals. Provides regular reports on the status of specific sales, the market, and competitor activities. Represents the company professionally, ethically and morally at all times
Responsible for developing and coordinating all aspects of a world class sales organization including, employment, remuneration, training, goal setting, performance assessment, staff development, counseling, and termination. Talent Development activities which include developing training plans with employees to ensure they have the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careers
Performance Management activities include setting performance standards, ensuring employees have appropriate and realistic job goals, providing ongoing feedback about employees’ performance, conducting performance appraisals, including assessing how the employees have performed and how they can improve their performance, developing performance improvement plans if employees’ performance is not adequate and providing rewards for employee accomplishments
Directly assists at high-value customer accounts to facilitate the sale of Illumina’s products and services. Coordinates reporting systems and processes for sales operations; including CRM system. Regularly communicates and reviews strategies for sales with Regional Sr. management. Ensures that inside sales personnel record timely and accurate account/contact details within Illumina’s CRM database. Responsible for ensuring that Illumina’s commitment to customer satisfaction is performed, delivered, and constantly improved
Ensures that Illumina’s values are followed by all staff. Monitors, assists, sets standards, and evaluates the performance of sales managers and reps utilizing Illumina’s performance management tools. Establishes territory quotas and achieves the quarterly and annual sales and profit plans as assigned. Routinely forecasts, monitors, and controls expenses within assigned expense budgets. Routinely and accurately forecasts customer demand (i.e., product quantities and dollars, orders, shipments)
Talent Acquisitionactivities which include identifying needs of the department, justification for budget to fill positions, coordinating with HR to market the position, review resumes, conduct interviews and identify and recommend a candidate for potential hire, and employee orientation to the department and company
Talent Developmentactivities which include developing training plans with employees to ensure they have the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careers
Job Role Definitionensures that job descriptions accurately record the primary responsibilities, qualifications, and terms for each job role in their group
Performance Managementactivities

Sales Manager Inside Sales Resume Examples & Samples

Participates in establishing financial goals, objectives and measurements to meet growth targets
Implements and executes sales policies and practices
Instills a belief in the company's vision, mission and goals and works to establish FIS as an industry expert and leader

Manager, Inside Sales Resume Examples & Samples

Manage and support the team to develop and execute sales strategies to profitably grow revenues within existing accounts and expand the account base in target markets
Ensure healthy make-up of deals from a Software AG perspective, including the maximization of standard rate maintenance combined with new revenue
Performance manage, lead, coach and mentor Inside Sales with a hands-on, team-oriented approach
Maintain a good understanding of Software AG's solutions, marketplace, and competition
Create an environment of collaboration with both the customer and the virtual sales team
Build working relationships with field sales, sales engineers, partners, market development, and consulting in respective territory to develop joint account plans/strategies
2+ years successful management of Inside Sales / Account Development team
5+ years of experienced solution-based selling value
Background includes having established and executed call plans, orchestrated account-planning sessions and effectively executed account strategies
Basic understanding of BPMS, SOA, B2B, EAI Technology, marketplace and technical concepts
Demonstrated success and track record of consistent performance (quota achievement) and accountability using multiple sales approaches
Ability to build relationships and interact with customers and prospects via phone, web and email
Must be able to clearly present Software AG's solution offerings to a variety of business and IT audiences
Experience in using Salesforce.com is a plus
The employees are smart, friendly and welcoming

Manager, Inside Sales Resume Examples & Samples

Bachelor’s degree in Business Administration or related area
2+ years of experience in inside sales management, sales development management or equivalent, preferably in Security or enterprise software, with a consistent proven track record of over-achievement of quota expectations
Successful track record in both enterprise and mid-market sales environments
Competency and experience in Social Selling
Must be able to thrive in a very metrics driven, rapidly evolving environment

Manager, Inside Sales Resume Examples & Samples

Act as a liaison between field sales, Sales Ops, and Operations
Works with staff to set and manage team and individual goals and ensure SOP's are correct and followed
Assist with recruiting and interviewing potential account representatives as well as hiring and sales training
Assist in developing sales incentive programs and actively identify improvement opportunities
Create a work environment where everyone is respected for their contribution
Coach, counsel, and develop sales team through key performance measures (sales revenue, active accounts, gross profit, etc.) and in- process measures (completed calls, total effort, average talk time, total talk time, hours logged, call monitors, etc.)
Conduct performance appraisals for all direct reports
Develop a succession plan to ensure growth of team members
Manage labor hours and vacation, sick, and personal time off to ensure schedule provides optimum sales coverage
Maintain focus on highly competitive, products and service offerings by competitors, anticipate market trends and shifts, and use analytics to gather intel on new or missed opportunities
Participate in sales meetings focused on improving sales revenue and gross profit and comparing YTD to budget. Provide management with competitor's strengths, weaknesses, movement and overall market knowledge
Participate in and establish topics for weekly sales team and customer meetings
Build positive relationships with customers through learned sales skills and techniques. Communicate on process issues and report problems to sales director upon discovery (proactive)
Maintain competitor pricing, products register and price matching
Promote and utilize all avenues of customer service functions to include web access
Oversee completion of customer maintenance requests such as address changes, additional ship-to locations, web set-ups, and quality assurance forms
Analyze sales data and suggest gaps in service and product usage
Assist with the introduction of new products into assigned markets
Audit and analyze call volumes, and monthly sales numbers to ensure team is performing efficiently and meeting obligations
Monitor calls to ensure quality customer service and sales techniques
Work closely with Sales Ops, Managed Care, and Operations teams to provide alignment and focus on continuous improvement
Occasional travel required to attend industry trade shows and visit customer locations for onsite visits
Excellent oral communication skills to present information and solutions in a professional manner

Account Manager, Inside Sales Resume Examples & Samples

Manage and grow revenue within our current customer base of approximately 150 accounts buying Petro-Canada branded lubricants
Provide customers with product or service information to help them determine appropriate products to purchase
Establish new customers
Negotiate prices within acceptable margin guidelines
Advance new business opportunities to achieve plan growth
Two or more years of field sales experience, or three or more years of inside sales experience working with quotas
University degree or college diploma, preferably in business
Fluently bilingual (written and oral) in English and German
Proven selling skills, including the ability to close new business, persuade others and handle objections effectively
Outstanding interpersonal and communication skills to deal with both internal and external customers
You are result-oriented and utilize resources to obtain information and complete tasks efficiently

Program Manager, Inside Sales Resume Examples & Samples

The Project Manager, will work in concert with the Sr. Sales Strategy Manager in the development of key initiatives and the population of the strategic roadmap. This includes the tactical plan and course of action
Provide strong leadership, project planning and management to multiple visible, complex projects, successfully driving team execution and ensuring expected results
Build and manage project plans that detail business requirements, dependencies, timelines, milestones and success criteria
Structure, plan and execute newly assigned initiatives to gain additional insight into market changes, program performance, profitability and customer purchase behavior
Identify and allocate appropriate resources for each project, based on the business and/or technical need and requirements
Have firm understanding of required resources’ availability and capacity, and manage workloads effectively to set aggressive but reasonable timelines for projects. Identify the need for additional/outside resources as appropriate
Define project success metrics and develop ongoing tracking, measurement, and reporting
Collaborate effectively with cross functional / cross-channel business and IT teams to hit specific project timelines and deliverables
Manage and balance business stakeholders’ expectations regarding project schedule, cost, and scope
Communicate overall project status, decisions, issues and risks, effectively tailoring communications for appropriate audiences
Proactively identify project roadblocks / issues and propose solutions
Balance multiple competing priorities, while paying close attention to execution details
Identify and drive management and reporting of Key Performance Indicators for every project
Continually strive to identify opportunities to improve campaign and sales efficiencies and proactively spot and communicate trends
Keep abreast of industry and sales-related companies and technologies, and be responsible for initial analysis of interested vendors. Highlight possibilities from this analysis and make recommendations of whether to pursue or decline

Manager, Inside Sales Resume Examples & Samples

Lead the activities of sales team, including hiring, coaching, developing talent, team culture and performance management in a Saas, ARR, or MRR revenue environment
Build and refine post-sales and reporting processes as part of continuous improvement efforts
Possess a deep understanding of Salesforce.com, excel, ClickView, and other key customer data and business intelligence tools
Knowledge and working understanding of the latest post-sales customer success and renewals sales tools, techniques, and methodologies
Collaborate with Marketing & Channel teams to execute campaigns that ensure customer retention, and contract renewals
Regularly report on team and individual results: pipeline, conversion rates, and quarterly performance
Direct team with corporate goals and use SMART goals to deliver results
Encourage innovation by exchanging new ideas to improve operation and efficiency within sales and the supporting organizations
Minimum of 3 years Inside Sales Management experience (people management)
6+ Years sales experience in an inside-sales (individual contributor role)- with documented track record of success
Previous management responsibility in a contract renewal environment
MUST have SaaS renewal experience
MUST have Previous experience using Salesforce.com
Previous project / program management experience- resulting in driving operational efficiencies imperative
Strong proficiency with Salesforce.com and the ability to do advanced reporting
Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately explain difficult issues; ability to think quickly
At this time, we are only considering candidates currently living in the Denver Metro / Front Range Area
TOOLS: ClickView, and other key customer data and business intelligence tools. Marketo proficiency preferred but not required
Field Of Study: Information Technology, Engineering, Construction Management, Sales/Marketing, or similar
Formal training in consultative sales techniques; Experience with a sales methodology (TAS) and CRM solution is advantageous
A combination of education and experience is acceptable at employer’s discretion

Manager, Inside Sales Resume Examples & Samples

Manage a team of sales specialists that contact partners through, but not limited to, phone calls, email, mailings, fax, and seminars to communicate opportunities to extend initiatives with the company
Set goals, quotas, initiatives and priorities for the sales specialist team
Facilitate new processes, tools, communications, training and methodologies to ensure sales program's success across teams and departments throughout the company
Serve with other departmental management to facilitate relationships among members of these various departments and locations in order to achieve the organization's goals and objectives
Collaborate with marketing, support, community management, internal systems, product management and account management to facilitate new programs, messages, campaigns and offerings to customer and potential customer base
Facilitate programs to gather requirements and features from customers and their communities to augment sales, marketing, development, support, product management, and business and technology partnerships, and others as needed
Bachelor's degree in a business or technical discipline and/or equivalent work experience in related field required
8-10 years of overall business experience, including experience in managing sales people and customer relationships required
Must have excellent working knowledge of MS Outlook, MS Word, MS Excel, MS PowerPoint, and ERP systems
Netsuite ERP or other CRM systems experience a plus
Highly organized and detail oriented with a sense of priority and high responsiveness
Demonstrated sales skills core competencies
Exceptional negotiation, motivational, relationship-building, and client service skills is a must
Energetic, dynamic, and enthusiastic personality
Self-starter, self-motivated individual
Flexible and adaptable, adjusts to changing priorities in fast-growth, dynamic environment
An interest in consumer electronic products and training in technically related areas in order to best represent products and relate to the channels a plus
Reasonable Accommodations may be made to allow individuals to perform the essential functions of the job
Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to review contracts, product specs and training documentation, sales data, and quotas
Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to frequently operate a personal computer (estimated 80%-100% of the typical workday) and other office equipment
Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office setting and at a keyboard for an extended period of time, considered to be approximately 80%-100% of the workday

Senior Manager Inside Sales Resume Examples & Samples

Undergraduate degree required, Graduate Degree in Business Administration highly preferred
Airline or B2B sales experience highly preferred
At least 3-5 years in a management role
Ability to operate in a highly competitive, demanding environment
Above average analytical ability and communication skills

Account Manager, Inside Sales Resume Examples & Samples

Includes out-bounding calls to drive new business acquisition with established and new customers
Ability to utilize strategic probing to identify, evaluate, and recommend alternative business solutions
Ability to be Involved in contract negotiation and possesses strong financial/business and pricing knowledge

Manager, Inside Sales Resume Examples & Samples

Hire, Train, and Manage team of iCAMs
Ramp new team members into high-performing sales stars
Develop Reps into field sales-ready candidates for future Account Manager positions
Reporting on activity and results metrics to senior sales management
Advise reps as they formulate messaging and execute prospecting campaigns to secure new meetings; you aren't afraid to get your hands dirty and jump on calls/meetings with your reps
Lead meetings and role play sessions with the team
Have the ability to help develop email templates and calling scripts
Identify, sponsor the implementation and ensure success of new and existing tools
Identify and make recommendations for improvement in the areas of process, efficiency, and productivity

Manager, Inside Sales Resume Examples & Samples

Hires and builds a sales team that has the ability and resources to achieve sales
Coaches, develops and manages the performance of the inside sales team to ensure they have the capabilities required to meet targets for revenue growth, productivity, quality and optimization of customer satisfaction within a sales territory. Ensures that each sales representative is using the CEB Challenger Sales approach and managing their sales pipeline using the Dealmaker tools in SFDC
Track and monitor sales demos: Set, Completed, Sold. Report on these key metrics by seller and by team on regular intervals and review with Director of Sales
Serves as a subject matter expert or advisor on selected customer product sales and handles issues escalated by team members, including TO’s as necessary
Facilitates strategic planning and sales pipeline planning to maximize sales and revenue and maximize the potential of team’s territory
Sets sales goals (quotas plus key sales objectives for inbound and outbound sales) and other defined sales metrics for inside sales representatives, based on corporate/regional sales goals for assigned products and territories
Develops appropriate territory structures for inside sales team
Works with the Director of Sales to ensure customer leads received from the Lead Gen Team are passed to Inside Sales Representatives as appropriate
Coordinates and maintains effective working relationships with other Cox Automotive Business Units to ensure high quality customer service
Works with the Director of Sales to review and approve sales presentations, commission reports, and other reports developed by Inside Sales Representatives within his/her approval authority
7 or more years of experience required in related field; 5 or more years of experience required if candidate possesses a related advanced degree
3 years business-to-business sales experience
2 or more years of experience in a management role preferred
3 years’ experience in software sales and or media sales
1 year call center sales supervisory or management experience preferred
Knowledge of the Automotive Industry
BS/BA degree in related discipline strongly desired
6 month’s work experience using Windows-based PCs, Microsoft Office, CRM (SFDC)
Valid driver’s license, good driving record, reliable transportation
Excellent skills in building relationships, building the sales team, business sales skills, champions adaptability, coaches and develops, oral communication, demonstrates business acumen, continuous learning, making sales operations decisions, pc skills, and promotes accountability in order to work effectively with teams throughout organization

Manager Inside Sales Resume Examples & Samples

Responsible for selling the company’s products and/or services via telephone using knowledge of the company’s products/services/supplies
Coach’s representatives to qualify leads, identify decision makers, determine customer needs, explain product/service variations, overcome customer objections and close sales
Responds to customer inquiries and resolves problems. Hires & performance manages sales team and complete required sales documentation
Bachelor’s degree or equivalent education and experience. Typically 6+ years of experience. 4+ with a Master's Degree
Strong track record of leadership, peer-mentoring, and participation in organization
Strong customer service focus
Excellent communications (oral and written), organizational, negotiation, persuasion, planning and time management skills
Must have a valid driver’s license with a satisfactory driving record
Successful completion of Sales Manager Assessment

Account Manager Inside Sales Midmarket Resume Examples & Samples

At least three years’ experience in ICT selling to end-user customers or distributors
3-lingual NL/FR/ENG
The time management skills to meet multiple demands in a complex and changing environment
Experience in a cross-functional team or multi-cultural

Account Manager Inside Sales Resume Examples & Samples

Works directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met
Achieve high penetration in contacts with consultative conversations that leverage strategic questions
Excellent communication and presentation skills to present strategy of PCG and execution of business reviews with accounts
Renew existing business and grow share of wallet with add on products
Fully understand the client workflow and make recommendations based on the clients' needs
Pursue sales in an Action-Oriented manner
Close sales with risk-adverse prospects
Five years of consultative sales/account management experience
College degree or equivalent market experience
Accounting industry experience a plus
Organized, self-starter, high achiever, team contributor

Manager, Inside Sales Resume Examples & Samples

Ability to manage a diverse group of people
Excellent interpersonal, communication, and relationship-building skills
Must live in Plano or be open to relocating
A minimum of 5 years inside sales management, and a demonstrated expertise in technology

Manager, Inside Sales Resume Examples & Samples

Manage and develop a team of 10-12 Inside Sales Specialists responsible for quickly responding to inbound calls, marketing leads, and consulting with customers on their software needs
Responsible for training and coaching Inside Sales team on items such as the following
Bachelor's degree or equivalent in business management experience
Prior experience leading Inside Sales team
Ability to train and motivate Inside Sales team
Skilled presenter and negotiator
Proven results in meeting and exceeding sales targets/quotas sales or ranking in top 10% of sales organization
Ability to reframe and challenge the way customers view their businesses
Skill in driving two-way communication
Proficiency in Microsoft Suite required; preferred experience in SalesForce

Sales Manager, Inside Sales Resume Examples & Samples

Effective coaching support for a team of Inside Sales Team Managers and frontline representatives
Ensure that key business indicators are met and exceeded through the development of strategies focusing on sales , ARPU in, COA, customer churn and employee satisfaction and service levels
Develop a sales culture focused on delivering world class sales performance
Liaise with Regional partners to support sales results in the channel by means of effectively deploying defined sales programs and identifying best practices and process improvements
Ensure Team Managers and Representatives are clear on daily, weekly, and monthly objectives, with a full vision of year-end department goals
Oversee that all Team Managers and Representatives are trained in accordance to the appropriate learning plans including classroom, coaching, simulations, eLearning modules, and others as directed
Ascertains that all Sales Team Managers and Representatives are fully knowledgeable on Rogers product offerings, branding messages, and current offers/promotions. Validates all reporting of sales and other metrics, as directed, on an ongoing basis
Manage and participate in different sales activities
Develop, implement and monitor the coaching and career-pathing of employees, ensuring employee development and high retention rates
Motivate and develop a high performance team that will exceed customer and stakeholder expectations through adherence to a grassroots sales culture
Develop strategies and tactics that support open, timely and consistent communications throughout the team
3+ years’ experience leading sales teams, preferably in a inside sales environment
Demonstrated leadership skills and sales background
Extensive direct sales coaching and performance management experience in a sales leadership role
Demonstrated proficiency in the competencies required for a senior leadership role (i.e. achievement orientation, team leadership, adaptability, business acumen)
Conflict resolution and ability to collaborate with other departments to achieve common objectives
Post-secondary degree/diploma an asset or equivalent certification in a business related field
Team is situated in Ottawa, Kitchener & York Mills

Manager, Inside Sales Resume Examples & Samples

Focus on developing relationships with customers in Dell's Healthcare sales segment (Fortune 500 and similar organizations)
Manages a staff of professional level team members or manages a team through lower level supervisors
Defines roles and responsibilities
Plans for an area's future needs and operations

Account Manager, Inside Sales Resume Examples & Samples

1-3 years sales experience or similar
Consistent achievement of sales quota
Exceptional communication and organization skills – and the ability to follow through and manage a large workload
Excellent customer service skills with a customer first attitude
Ability to present and demonstrate both live as well as through Webinars
Strong problem-solving and analytical orientation with the ability to innovate and analyze alternative solutions – specific to the target at hand
Detail focused, executes with excellence and owns the outcome
Clearly communicates, outlining problems, targets, results and key insights
Thrives on change and has an infectious ‘can do’ attitude
Self-motivated, tenacious and balanced individual who brings ‘can do’ motivation to work every day

Senior Manager, Inside Sales Resume Examples & Samples

Lead the team to sales quota attainment
Coach, manage performance, and develop direct reports
Drive lead progression, high activity standards, and pipeline management
Develop and maintain monthly and quarterly team forecasts
5 years of experience in hi-tech sales
Exceptional attention to detail. Smart, thorough, and able to work independently
Proven ability to lead a sales team in all areas of the sales cycle
Prior experience with Salesforce.com or other CRM tool

Manager, Inside Sales Resume Examples & Samples

Manages the Inside Sales Department to achieve short and long term goals, sales revenue, gross profit and other objectives within their defined territory
Facilitates successful sales activities by serving as the escalation point for customer calls and non-routine questions regarding policies, products, and services
Accountable for ensuring attainment of gross profit quotas by the team members as measured by the monthly and annual bookings reports
Identifies and forecasts potential sales opportunities for supported products and services
Manages a team of Inside Sales Representatives; reviews performance on an ongoing basis and takes corrective action, when required
Builds and develops relationships with Original Equipment Manufacturers (OEMs) for leads and training opportunities

Manager Inside Sales General Administrative Resume Examples & Samples

Actively engages in selling company products and services. Provides material take offs, estimates and pricing of large packages (e. g., decks, garages, millwork, kitchen, bath, doors, etc.). Enters orders into computer system
Schedules the production and delivery of orders with store operations
Troubleshoots order processing issues to ensure customer satisfaction and optimize sales opportunities. Identifies trends in customer satisfaction or dissatisfaction

Manager, Inside Sales Amnisure & Quantiferon Resume Examples & Samples

Lead the team of Specialists, track budget achievement, identify and understand market trends, monitor CRM system compliance, and drive all initiatives ensuring excellent execution by the team
Provide administrative control over responsibilities, written performance review and a development plan for each employee, complete written performance goals and quarterly reviews with each direct report
Provide leadership and management direction that enable the region sales organization to exceed the tactical sales plan and achieve the regional sales objectives
Cooperate effectively with marketing, customer service, and technical support to maximize revenue
Operate within the hospital environment at a clinical, lab and administrative level across departmental silos. Focus Areas: Birthing Centers, Infectious Disease/Control, Risk Management, Administration, Hospitalist, Employee Health, Emergency Room, Pediatrics, Human Resources, Pulmonologists, Pharmacy
Recruit appropriately experienced and talented Specialists to cover the region
Provide leadership and management for sales team in the region, including being a role model, who demonstrates QIAGEN core competencies: Leadership, Communciating Effectively, Business Focus, Managing Change, Customer Focus, Applying and Managing Resources, Taking Initiative, Developing and Applying Skills and Knowledge, and Working In Teams. Coach and development team members
Ability to Analyze and Interpret Data, Develop Customer Partnership and Develop and Implement regional account strategies to drive sales and Manage Change
Effective Coaching and Development
Competitive industry and product knowledge, Qiagen product lines desirable
Intermediate computer skills and knowledge of Windows XP or equivalent
Basic knowledge of clinical laboratory practice
Experience in hospital division of pharmaceutical sales and/or in vitro medical diagnostics industry
Self motivated with the ability to work independently and demonstrate initiative
Excellent listening, written and oral communication skills for all business levels
Valid drivers license required

Account Manager, Inside Sales Resume Examples & Samples

High school diploma or equivalent required. Associates degree, technical college or some college course work preferred
For US postings, the EEO (Equal Opportunity Employer) statement needs to be included. Taleo is designed to pull a link to this posted statement for all US jobs. Please check your postings to ensure this is occurring and if needed, this statement can be copied and pasted and added into any US only posting.]
Select the My Jobs hyperlink available in the Field, "Life at Dell" to learn more about Dell culture, interview process, benefits, etc. For their location

Manager, Inside Sales Resume Examples & Samples

Has direct accountability for the revenue growth performance of an inside sales team
Responsible for managing the day-to-day revenue generating activity of the inside sales team and ensuring processes are in place to attain revenue targets
Regularly monitors and coaches representatives to ensure excellence in selling skills
Develops and measures strong revenue focused metrics that will drive the performance of the inside sales organization
Ensures the volume of work produced meets product/service standards and exceeds quality standards
Approves personnel activities in the areas of talent acquisition, training/development, and evaluation of staff performance
Gain thorough understanding of customer business and strategic plans as they relate to CommVault’s products and services
Identify and select new sales team members

Senior Manager, Inside Sales Resume Examples & Samples

Partners with Field Sales to implement a plan to increase business resulting from the specific territories. Leads and supports Inside Sales Team with the successful execution of territory sales growth plan (new business, conversion and share of wallet) for assigned team/accounts
Partners with Sales Operations to obtain market intelligence and tools needed to support development of business within the market. Manages and leads new and experienced inside sales people recruits, hires, and develops sales team. Builds good working relationship with operating location management teams, and customer care professionals at Manheim location’s where appropriate. Owns the on-boarding and off-boarding process for subordinates
Bachelor's Degree in Business, Accounting, Finance, Economic or related area
Skills in project and process management, problem solving, teambuilding and communications
Advanced computer related skills in use of Excel, Word, PowerPoint and Hyperion Essbase
5 to 7 years job related work experience
3 or more years work experience related to financial strategy, management consulting, business performance management and/or corporate strategy

Manager, Inside Sales Resume Examples & Samples

Monitors sales rep productivity in support of their account and territory development
Leads the Inside Sales team in following sales methodology and best practices, as well as using Salesforce.com as a system of record
Provides ongoing mentorship to sales reps to teach appropriate prospecting techniques for securing new clients, key account management, and general account maintenance
Assesses skill sets and provide ongoing coaching and feedback to team members in order to meet objectives, reinforce sales methodology and provide guidance on career path direction. Implement personal development plans for individual team members
Guides inside sales team members on how to manage key relationships with principals at select Channel Partners and work closely with the Regional Managers and Channel Managers in setting objectives for IS
Provides direction and expertise to the team members and participate in cross-selling initiatives
Manages an appropriate pipeline and forecast
Obtains weekly sales forecasts from each inside sales rep and prepare a management level revenue projection for the current month, quarter and year. Manage and coach reps to ensure accurate and timely forecasts which are reflected in Salesforce.com
Leads prospecting efforts that result in adding new customers
Ability to assess customer information, identify and address problem areas, formulate relevant solutions, and present the solution effectively
Experience in inside sales telesales of complex technical business solutions in the enterprise space and strong understanding of business drivers for Line of Business solutions within enterprise organizations
Superior level of specialized sales and product solution knowledge and a solid understanding of Citrix competitive domain and technologies
Able to articulate and understand the customer strategy and Citrix delivery infrastructure solution strategy for the specific technical area and teach sales engineers these concepts
Bachelors Degree, related field or other equivalent experience
2+ years of inside sales telesales sales management experience preferably in the Information Technology industry
Demonstrated track record of delivering call coaching and sales negotiation training
Citrix CCSP certification
LI-MS1, Fort Lauderdale, FL

Account Manager / Inside Sales Resume Examples & Samples

Responsible to grow accounts as a foundation for monthly revenue
Serves as primary contact for assigned accounts. Consults with customers to understand business issues and goals, and works with customers to develop improved solutions for business needs
Arranges for quotes, understands competitive pricing criteria, books and inputs jobs into the production stream. Puts together sales collateral to use to secure new business and up-sell existing accounts
Ensures timely processing and updates as work flows through the shop. Responds to customer requests and inquiries regarding current and future work. Resolves issues that may arise during production of customer products. Keeps sales team informed of customer project status, progress, issues, enhancements and modifications as required
Is familiar with sister company capabilities in order to assist sales staff in quickly identifying appropriate plants for opportunities that can be placed in the network
Resource for sales staff for outside services in the area to meet unique processing needs that are outside the Company’s capabilities
Maintains knowledge of industry trends including new products as well as new processes and technologies for existing work. Performs ongoing SWOT analysis regarding our position with competitors, and apprises the sales team as necessary
Works with the President to identify opportunities that are before us in order to assist in developing a strategic plan to grow sales
Performs other related duties and participates in special projects as assigned
Excellent skills in Microsoft Office - Excel, Word and PowerPoint
May require knowledge of, or ability to quickly learn specialized software related to the position
Able to translate previous work experience in to very good problem-solving skills and appropriately apply proven solutions
Consistently delivers prescribed outcomes in a timely and accurate manner with appropriate guidance
Applies existing processes and procedures to solve problems and may receive guidance for problems that are non-routine
Required good communication skills, both verbal and written
Able to understand general business concepts and apply them when communicating with diverse groups of people when completing work assignments

Manager, Inside Sales Academy Resume Examples & Samples

Attract, hire, train and develop top inside sales talent for a variety of customer bases and ensure inside sellers are able to leverage the sales management process and demonstrate our value proposition to medium customers
Partners with Learning Delivery Consultant to set clear performance and behavioral standards with team members and create consistency and accountability between the training environment and the sales floor
Successfully execute onboarding and facilitate on the job learning for each team member
Provides regular, specific feedback to internal partners on any identified trends. This includes observing LDC’s in the classroom setting and providing feedback intended to strengthen our training program. Will work in cooperation with Sales Effectiveness Leader and LTOE Leader to strengthen the partnership between the respective areas of the business
Demonstrate ability to increase effectiveness of coaching and process based on feedback received from inside sales leaders and other stakeholders
Will serve as subject matter expert for the skills required to be successful in the ISA role
Owns additional leadership responsibilities including but not limited to team huddles, delivery of training modules, daily stand ups, etc
Minimum of 3 - 5 years sales experience in B2B solution-based selling environment focused on revenue attainment and goal orientation. Inside sales experience is desired
Results orientation and preferred candidates will have a history of proven success in leading teams
Experience in talent management and performance management is desired
An assertive personality, high energy level, resilient character, and ability to lead change
Competence with computer software and a CRM
Preferred candidates will have an Undergraduate Degree

Senior Manager, Inside Sales Resume Examples & Samples

Responsible for the development and performance of all inside sales activities in a assigned market
Directs a sales team through leadership and coaching
Requires the ability to influence others to achieve results
Responsible for driving demand and revenue around Virtustream's core business into Virtustream installed accounts and net new accounts with our channel partners
Works towards the achievement of revenue goals, demand generation responsibilities, development of sales representatives, and overall value and vision of Virtustream Inside Sales
Excellent communication in English and German (other languages a plus)
Ability to drive accurate and timely decisions
Ability to manage in a matrix environment
Possesses operational command of the business

Manager, Inside Sales Resume Examples & Samples

BS/BA is preferred but not required
7+ years in an inside sales role
3+ years managing a large team of sales professionals
Proven history of successfully coaching and mentoring various levels of sales talent
Experience setting and managing goals and budgets, annual territory planning
Strength in creating a sales culture with motivational programs and content
Proficiency in Excel, reporting and metrics
SalesForce.com or similar CRM
Strong presentation skills to various levels within an enterprise environment

Manager, Inside Sales Representatives Resume Examples & Samples

Leads a team of 5-10 Inside Sales Representatives-SMB, and/or Inside Sales Associates that perform lead processing, opportunity qualification and sales promotion related customer follow ups
Manages Team performance against quotas and sales forecasts, executes operating plans and ensures sales objectives are met
Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
Monitors daily activity of sales representatives including outbound calls, targeting specific customers to achieve objectives and managing sales support activities
Establishes and reports on metrics to measure performance of the inside sales activities; corrects deficiencies where necessary
Collaborates with regional field sales employees on territory planning and execution
Maintains and promotes a successful and positive work environment; trains new hires and provides coaching and counseling to direct reports
One to three (1-3) years of inside sales management or supervisory experience in the software industry preferred; telephone and internet based sales experience required
Proven track record of successful selling as an inside sales representative
Demonstrated knowledge of different sales methodologies and customer relationship management (CRM) systems: SalesForce knowledge is desired
Knowledge of virtualization technology, experience with VMware and/or Microsoft is preferred
Experience in Channel Sales a plus

Account Manager Inside Sales Resume Examples & Samples

Informs customer of rates, shipping date, anticipated delays and any additional information needed by the customer
Handles claims, overages, shortages and damages
Follows organizational policies and procedures and maintains clear and direct line of communication within the organization to meet customer requirements

Manager, Inside Sales Resume Examples & Samples

Drive attainment of sales revenue and margin, as well as track and drive sales productivity matrix
Responsible for ensuring weekly update of the outlook plan, sales funnel, call plan of the team
Use historical and predictive data, to make the financial forecast and the operational capacities plan for sales planning
Plan and recruit quality talent in the business. Build a strong team by coaching and developing internal high potential employees and by hiring externally
Work closely with Country Manager to develop & identify new opportunities & to maintain / support existing customers. Focus on retaining and developing customer by providing solutions to yield win-win results for Dell and Partners
Join plan all major activities and programs such as co-marketing, promotional events, education and incentives. Implement strategy through the team
Conduct regular business reviews with Dell Partners to assist make accurate forecasting decisions. Focus on increasing profitability and market share for Dell
Ability to introduce & pilot new product offering
Ability to act as a business partner in support respective distributor business units
Ability to work and communicate effectively with senior executives
Ability to work in cross-functional team. Past work experience in multi-cultural environments will be a plus
Ability to deal with ambiguity, rapidly prioritize and update changes quickly. And strong attention to details, as well as strong planning and priority-setting abilities
Excellent written and verbal skills, including: listening, negotiation and presentation skills

Account Manager, Inside Sales Nashville Resume Examples & Samples

Must be releasable by having met time in role, must be SRII sales grade or higher, and cannot be on a Written or PIP within the last (12) months
Analyze multiple market factors to both anticipate/identify customer problems/needs and recommend appropriate solutions
Engages cross functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs

VP-portfolio Manager & Inside Sales Resume Examples & Samples

Develop a strong understanding of the Pre-Series A ecosystem and what early stage founders need/want/expect
Cross-sell/ up-sell and mine the portfolio (ES/Atlas) for product adoption opportunities
Offer solutions that stem from funding, lending needs, or changes in business models
Deepen existing relationships and advance the SVB brand in the market
Design and implement a "buddy system" to support Early Stage Practice Evangelists in vetting companies/ prospects and building the ESP Portfolio
Display a well-rounded knowledge of SVB banking products and services, processes and procedures
Sound decision making on escalated/ non-routine account maintenance issues
Support the implementation of strategic initiatives like the Business Credit Card pilot
Track Seed and Series A funding events within the portfolio
Collaborate well with NorCal and regional early stage teams to deliver transfers and integrated wins
Produce data for reporting, provide feedback and insights, including competitive intelligence
Deliver referrals to other SVB teams including PES and Private Bank
Assist in mentoring junior members (associates) on the team
Understand and operate within SVB's risk and compliance policy and ESP's guiding principles

Manager Inside Sales Resume Examples & Samples

Manage 8 to 10 Customer Success Managers within defined geographical and/or vertical territories
Coordinate with cross-functional business partners to problem solve and ensure productive communication and implementation of processes
Select, develop, train, and retain diverse sales force of top talent
Identify and develop future leaders and strong contributors through the use of Performance Excellence and succession planning
Transfer skill set through active participation in client meetings with Customer Success Managers
Provide active coaching, development, and feedback to Customer Success Managers utilizing hard metrics derived from dashboards and reports
Set the example and coach Account Managers in their understanding and commitment to live the Verizon values
Analyze key performance indicators, leveraging tools such as SalesForce.com, to gauge business health on a daily, weekly and monthly basis
Integrate all internal and external resources to achieve high levels of customer satisfaction
Minimum 5 years of experience in an account management, customer success management, or another relevant sales role
Minimum of 1 year experience in a sales leadership role
Ability to demonstrate a strong grasp of SaaS success metrics and business model
Strong business acumen with the ability to analyze data to make sound decisions
Expert negotiation skills specifically with experience handling contract terms and conditions
Develop and maintain effective internal partner relationships and relationships with customers so that objectives can be achieved
Detailed understanding of the complexities combined hardware and software solutions present to clients and Verizon Telematics
Relevant industry knowledge applicable to Verizon Telematics specific customer base
Clear understanding of Customer Success sales processes and customer lifecycles
Moderate to advanced skill level using applications such as Microsoft Excel, Power Point, and Word

Senior Manager, Inside Sales Resume Examples & Samples

Lead a team of Inside Sales Representatives who are responsible for researching, identifying, and generating weekly new opportunities using incoming demand generation tools, as well as directly over the phone and through social media
Building, qualifying, and managing an accurate and growing sales funnel using Salesforce.com
Close collaboration with the Enterprise Account team in development of account strategy and demand generation activities required in both geographical territories as well as vertical markets
Broad familiarity with demand generation tools including Salesforce.com, Marketo, Rainking, LinkedIn Professional, and other tools is highly preferred
Ownership and planning of dedicated campaigns leading to new demand generation activities within the company
Establishing metrics for success for the Inside Sales team and reporting progress on a regular basis
A minimum of 3 years of experience leading an Inside Sales team. The ideal candidate would have shown a career progression that included 3-5 years of experience as an Inside Sales Representative followed by a career progression that shows increasing levels of responsibility
Consistent delivery of exceptional results in a fast-paced, complex sales environment
Robust knowledge and understanding of sales process as well as customer psychology
Substantiated history of successful customer interaction and results in technology markets. Familiarity with storage related markets, customers, and technologies is a plus
Excellent verbal and written communication skills with the ability to use MS Office tools as part of detailed reporting requirements
Training in consultative selling with familiarity of Miller-Heiman or Challenger sales tactics is helpful
Highly motivated individual who is dynamic and inspirational. Needs to lead a team to do the sometimes tedious work of constant demand generation and appointment setting through cold-calling
Highly ethical individual with uncompromising integrity. Analytic and strategic. Excellent judgment and management ability. Line-driven, enthusiastic and energetic
Capable of thriving in fast paced environment with multiple stakeholders and expectation points. Must be able to effectively manage expectations comfortably and effectively across multiple domains
Detail-oriented individual with exceptional communication, listening and problem analysis/resolution skills; adept at managing multiple projects and demands simultaneously
Recognizes own fallibility; accepts responsibility for mistakes; able to improve individual performance in response to feedback

Manager, Inside Sales IoT & MM Resume Examples & Samples

Design, implement, and lead a successful IoT Inside Sales program and team – leveraging successful T-Mobile Inside Sales best practices
Train and develop a staff of successful Inside Sales Representatives, ensuring team members obtain the appropriate training and support to best apply their knowledge and skills on the job
Conduct ongoing mentoring/coaching
Implement key operational initiatives while maintaining high ethical and procedural standards
Coordinate and run frequent sales meetings and performance updates
Increase market share and achieve and exceed performance targets related to subscribers, revenue, and churn
Focus on driving IoT solution sales through a combination of direct sales and referrals to strategic partners or resellers
Ensure Inside Sales Reps meet/exceed activation and contract renewal goals. Implement and execute with excellence all sales strategies, programs, and services to further enhance T-Mobile’s position in the IoT space
Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting
Experience selling B2B, M2M, or IoT solutions
Legally authorized to work in the United States
High School Diploma/GED. Bachelor's Degree preferred

Account Manager, Inside Sales Resume Examples & Samples

Performs outbound sales activities such as cold calling, lead follow-up, sales qualifications, and offer extensions to existing or new customers,
Accurately updates and utilizes Salesforce.com to forecast and track all sales activities,
Meets or exceeds quota goals in an assigned territory. Ensures sales targets/objectives are achieved quarterly and annually,
Effectively leverages internal resources (e.g. District Manager, Technical Consultants, Solution Specialists, Global Financial Services) and channel resources to drive transactional volume,
Collaborates with manager to develop territory plan to identify key target markets and plans sales campaigns to drive demand for the channel,
Maintains contact with customers in an assigned territory to ensure customer satisfaction, basic and complex issue resolution, and Dell EMC's footprint expansion,
Maintains working knowledge of products and services, industry trends, and competition in order to position Dell EMC products effectively with customers,
May attend meetings in geographies supported and travel to partner events
At least two years’ experience in IT selling to end-user customers or distributors
Understanding of EMC's products and their value added to the customer,
Solid understanding of the competition,
Communication skills,
Ability to influence others to achieve results,
Consultative skills,
Ability to work in a team environment,
Takes initiative,

Manager, Inside Sales Resume Examples & Samples

Establish business strategies and processes that will result in highly integrated sales teams motivated to achieve aggressive, yet achievable goals with the proper guidance and leadership
Ensure the team's adherence to department standards regarding completion of paperwork, contracts, client startups and SalesForce.com data entry
Establish sales quotas, measure performance to quota, and pro-actively install process
Consistently monitor results of sales process including sales forecasting, pipeline management, and sales tracking through the use of SalesForce.com and other designated IT tools
Assist in developing new sales goals and sales budgets on an annual basis
Work closely with Marketing on lead follow up and lead generation
Serves as a role model and coach to sales professionals and support staff in all aspects of the sales process and customer relationship management
Addresses and resolves customer issues and arbitrate sales personnel issues
Responsible for recruitment of field sales professionals
Bachelor’s Degree preferred or equivalent experience is preferred
2 plus years managing SaaS sales professionals in a rapidly growing and constantly changing environment
Experience managing forecast new/upsell revenue and reporting said forecast to Executive Management and Finance
Excellent business acumen, communication skills, presentation/selling skills and interpersonal management skills
Advances skills utilizing Google, Microsoft Office Suite, including advanced skills in Salesforce.com or similar CRM
Ability to travel as needed up to 20%

Manager, Inside Sales Resume Examples & Samples

Minimum 3-5 years experience in business or sales management
Ability to handle interpersonal issues within their staff group and diffuse conflict
Ability to keep the inside sales team on tract for establishing all sales goals and objectives
Achievement-oriented and believe in performance rewards for exceeding annual sales goals through strong collaboration with partners and internal stakeholders
A demonstrated commitment to high professional ethical standards and a diverse workplace

Manager Inside Sales Resume Examples & Samples

Must have Call Center Sales Management experience
Ecommerce/Chat Experience is preferred
Five plus years proven track record of sales management in business telecommunications, cable television or related business-to-business with proven success in a managerial role
Must have proven, and demonstrated ability to motivate and inspire others to succeed and achieve objectives
Proven record of strong negotiation and problem solving skills. Must have proven track record in successfully achieving sales goals and departmental objectives
Excellent oral presentations skills and written communication skills
Strong organizational and problem solving skills necessary
Must possess good time management skills and ability to prioritize effectively
Aptitude with statistics required
Must be able to work well in fast paced environment
Ability to lead across functional groups

Account Manager, Inside Sales Resume Examples & Samples

Act as the primary point of contact for all assigned accounts; connecting customers with relevant resources, providing product demonstrations, and explaining agreement terms
Identify areas of opportunity for engagement with products and services by using a consultative sales approach
Record all customer-related activities in CRM
Maintain accurate and detailed client records and data
Collaborate with internal departments regarding product needs, including enhancement request tracking and requirements, and assist with product roadmap prioritization
Identify beta testers and pilot participants for new features, products, and services
Provide proactive, detailed, timely, and ongoing communication to clients
Act as project manager across multiple functions for customer escalations and projects, ensuring successful resolution
Advise clients on industry best practices and market trends

Account Manager, Inside Sales Resume Examples & Samples

Drive Acquisition of New business targets and reacquisition of customer business within the Dell environment
Build relationships with assigned contacts within your account set
Know all aspects of assigned customers, the channel sales market place, knowledge of the technology industry, and competitive posture of the companies you serve
Be able to apply the Direct -Model as it applies to Partners and position the wide array of products/services to offer
Comply with all rules around account engagement for reseller teams. This includes proactive contact with direct teams, identifying end users, ensuring export compliance satisfied, etc
Attend all quarterly training sessions and team meetings
Support a weekly forecast process and be able to accurately predict weekly top opportunities/identify potential upside

Manager, Inside Sales ANZ Resume Examples & Samples

Lead and develop inside sales team to achieve business goals in revenue, growth and customer development
Development and execution of the operation Inside Sales strategy to include specific revenue, recruitment and marketing goals and activities
Ensure high levels of customer satisfaction and retention through all phases of the customer
Lifecycle,
Pipeline management, sales forecasting & sales performance management
Providing direction to all Inside Sales Rep team including target setting, KPIs and performance reviews
Achieve sales targets across the range of software products
Manage channel partner transactions
Running regular account reviews with Inside Sales team resulting in a detailed understanding of the status of significant accounts and deals in the region
Champion the use of the Salesforce across the Reps and SE's
Work with teams across, Channel, marketing, sales specialists and engineering
Establishing and growing VMware expertise within the VMware Inside Sales to strengthen VMware market share and market place defensibility
Developing a prominent role in articulating VMware’s vision and message to the Channel community
Extensive experience running Inside sales teams

Manager, Inside Sales Resume Examples & Samples

4 Yrs. Sales management experience managing Business Sales or Inside Sales Teams in a commissioned quota driven environment, with a proven track record of success
Superior professional selling, prospecting, funnel and account management skills
Proficiency in windows-based software programs (Word, Excel, and PowerPoint)
Superior negotiation and closing experience
Strong customer relations and negotiation skills required
The successful candidate will have a demonstrated track record of building winning teams and implementing sales strategies to achieve

Territory Manager, Inside Sales Resume Examples & Samples

Performs outbound sales activities such as cold calling, lead follow-up, sales qualifications for both new and existing customers
Meets or exceeds activity metrics for outbound calls, appointments set, opportunities added, and prospecting time
Maintains contact with customers in an assigned territory to ensure customer satisfaction, issue resolution, and cross-sell opportunities for EMC’s large portfolio
Leverages internal resources and matrix organizations (e.g. District Manager, Technical Consultants, Solution Specialists, Programs, and Global Financial Services)
Builds relationships and effectively communicates with external partner organizations and assigned Territory management team
Proven ability in delivering against sales targets
Understanding of Dell EMC's products (desirable)
Good understanding of IT market

Manager, Inside Sales Resume Examples & Samples

Achieving monthly, quarterly and annual sales targets
Tracking and measuring appropriate performance metrics
Provide direction, coaching and leadership to team members, achieving both employee satisfaction and team success
Achievement of stakeholder satisfaction as your team interacts with different parties
Participate in recruiting, mentoring and training activities

Manager, Inside Sales Resume Examples & Samples

70% Planning and implementation of advertising sales efforts
In coordination with all CMG Newspaper markets achieve assigned sales objectives
Implement business rules and best practices for Inside Sales to work cooperatively with Outside Sales in all CMG Newspaper markets
Achieve goals for teams and individuals, and monitor staff performance
Deploy resources, and execute plans to maximize revenue for print, digital, and self-service portals, while providing an outstanding customer experience
Execute initiatives that leverage internal customer records, external intelligence, our CRM platform, and B2B marketing which result in local advertising revenue growth
20% Develop sales team to be the best-in-class for print and digital sales
Build a culture of excellence and success
Inspire the team to meet or exceed departmental goals
Coaching, training, developing, and growing direct reports
Establish a customer experience that is best-in-class
Recruit, hire, and develop new talent
Develop benchmarks and metrics for team sales performance
10% General administration for the operation of the CMG Inside Sales Department
Lead the team through open, clear, and thorough communication
Follow CMG/CEI policies and procedures
Maintain all necessary business records for properly managing the department
Work with Finance, Human Resources, IT, and other departments as needed to achieve objectives
Demonstrate commitment to high professional ethical standards and a diverse workplace
Outbound telephone sales, customer retention, and data-based selling
Inbound telephone sales management
Deep and practical knowledge of digital marketing and advertising
Experience in selling and managing print and online Classified advertising products and services
Experience in using market research to impact advertising revenue
Excellent proven communication and decision making skills
Proven consultative sales and sales presentation skills
Salesforce or CRM campaign management knowledge and implementation
Must have a proven track record of establishing strong internal relationships with a sales team spread over multiple offices
Must have knowledge in local media advertising and local competitive strategies
Positive people management experience in high-pressure environment

Manager, Inside Sales Resume Examples & Samples

Manage a direct team of Commercial Sales ISRs (Inside Sales Account Managers) covering UK Mid-Market
Accountable for attaining quota, growth and business results from a defined account portfolio
Supervised team will generally perform multiple tasks and possess a variety of skills and/or knowledge
Applies advanced knowledge of technical/ administrative skills to leverage the skills of others
Achieve quota set by the business on a quarterly/half yearly basis
Plans and oversees the daily activities of a team. Assigns tasks and verifies accuracy of work. Sets and communicates clear expectations for work outcomes and manages performance
Focuses on passionate delivery of a positive and rewarding customer experience according to Dell standards
Increases line of business penetration and customer's Share of Wallet
Drive mix on the profitability drivers for the business
Strategically align with the partner base with a view to maximizing opportunities for Dell
Resolve customer escalations/concerns in an efficient and timely manner regarding the sale/delivery of products with customer and internal departments such as manufacturing, customer service and finance
Maintains internal and/or external customer relationships. Assumes responsibility for service quality
Stays abreast of current industry trends and how Dell’s customers/partners are being impacted to help solve specific market challenges in targeted industries
Makes decision based on an appropriate amount of information/data analysis. Uses a variety of data analysis tools and methodologies
Drives and/or manages tactical actions with virtual teams
Prior experience in managing teams and customer relationships
Minimum 2 years of inside sales management experience
Proven track record in achieving quota on a consistent basis
Excellent Communications Skills
Commercial Sales Experience is preferred
Prior Exposure to CRM tools such as SFDC, preferred
Graduate in any degree with at least 6 years of work experience OR
Post Graduate with at least 4 years of work experience

Account Manager, Inside Sales S&P Resume Examples & Samples

To achieve or exceed all elements of Quarterly Revenue & Margin sales targets as well as cloud mix targets by selling Microsoft software solutions
Drive Microsoft Cloud Awareness with Core Sales teams – Focus on CSP
Enable Software OSS to focus on NNEA Acquisition
Data sourcing / manipulation skills (Microsoft Explore, Excel, BMS)
Order processing skills preferred
Sharp attention to detail
Microsoft certification and experience
Relevant product knowledge to support sales teams
Sales experience is a required criteria for the role

Manager, Inside Sales SE Resume Examples & Samples

Team engagement
Customer facing experience 3 years plus
Previous Presales or Technical Support experience essential

Manager, Inside Sales & Sales Development Resume Examples & Samples

Proven team leadership experience
Prior sales experience required; exposure to Solution Selling, Customer-Centric
Teach and use effective sales techniques to uncover those customer needs that can be addressed through Bazaarvoice solutions
In-depth knowledge of sales operations and lead management process
Can work as part of a selling team with a focus on being a great partner
Can articulate the benefits of using our solutions to prospective customers across a broad array of industries
Has worked in an environment supporting and delivering to both sales and marketing
Has been responsible for managing sales side of campaign execution from marketing
Demonstrated strong work ethic and consistent over achievement
The ability to learn quickly and be a self-starter (vital)
Excellent knowledge of Salesforce.com
Full authorisation to work in UK without any restrictions, no sponsorship will be provided
Leans into challenging situations

Manager Inside Sales Retail Sales Resume Examples & Samples

May provide support to Outside Sales Representatives and may accompany OSR to customer sites or meetings with customers
May participate in coordinating and conducting customer workshops
Provides assistance and training to less experienced Inside Sales Representatives. May have responsibility for on-going supervision of the Inside Sales Department

Senior Manager, Inside Sales Resume Examples & Samples

Meet/exceed annual business target
Execute BMS (funnel build, bid conversion, download base call)
Grow business quarter on quarter
Ensure best customer experience

Manager, Inside Sales Resume Examples & Samples

Work with multiple business unit sales and marketing teams to implement and run a comprehensive lead development strategy
Collaborate with our Recruiting Team to hire high-potential LDEs
Drive strategic initiatives that provide better results across the inside sales team
Work directly with Demand Creation team to develop meaningful, results-driven campaigns
Create sales processes and continuously push the envelope for improvement
Provide regular qualitative and quantitative reporting to multiple Business Units and Global Sales leadership
Minimum of 3 years of experience in a sales/lead development management role
Significant sales experience (closing or in sales development)
Previous sales management experience
Consistent record of meeting and exceeding goals
Passion for coaching, mentoring, and growing teammates
Experience in managing a high growth department
Proven B2B track record in managing and directing a highly skilled, motivated, successful and results-orientated lead development team
Strong Salesforce.com experience
Ability to work cross functionally, lead projects, and get results
Demonstrated business-minded orientation with a genuine interest in learning, understanding and contributing to the strategic direction of the business
Influential Communication – Demonstrated ability to influence at the executive and individual levels. Ability to form productive relationships within all levels of the organization. Ability to listen and “connect the dots” from one area of the business to another
Technical aptitude and demonstrated ability to effectively navigate tools that customize the prospect/customer experience

Manager, Inside Sales Resume Examples & Samples

Leads, inspires, controls, organizes and directs both the tactical and strategic activities. Develops systems and tools to enable and track optimal sales performance. Ensures a high level of liaison with other departments & staff to ensure co-ordination of activities and understanding of common goals. Provides regular reports on status of specific sales, the market and competitor activities. Represents the company professionally, ethically and morally at all times
Talent Development activities include developing training plans with employees to ensure they have the necessary expertise to successfully perform their jobs, provide ongoing guidance to employees, and career counseling to help employees develop and advance in their careers
Performance management activities include setting performance standards, ensuring employees have appropriate and realistic job goals, providing ongoing feedback about employees’ performance, conducting performance appraisals, including assessing how the employees have performed and how they can improve their performance, developing performance improvement plans and providing rewards for employee accomplishments
Directly assists at high value customer accounts to facilitate the sale of Illumina’s products and services. Ensures that Inside Sales personnel record timely and accurate account/contact details within Illumina’s CRM database. Responsible for ensuring that Illumina’s commitment to customer satisfaction is performed, delivered, and constantly improved
Routinely forecasts, monitors, and controls expenses within assigned expense budgets. Routinely and accurately forecasts customer demand (i.e., product quantities and dollars, orders, shipments)

Manager, Inside Sales, Western Europe Resume Examples & Samples

Build, manage and drive a team of high calibre inside sales professionals carrying revenue quotas
Coach/mentor the team on sales methodologies like MEDDIC and help them drive the entire sales cycle from start to close of the deal
Meet and exceed bookings targets of Inside Sellers for the identified market segment
Motivate and manage Inside Sales professionals to drive pipeline development along with value added resellers
Provide accurate weekly forecasts and track sales activity leveraging SFDC
Create career bench marks for Inside Sellers to progress into field roles and other areas within the business
5+ years direct quota carrying field sales experience and 2+ years management experience
Experience in enterprise sales required, Storage/Networking/Virtualization or Infrastructure industries strongly preferred
Excellent communication skills and the ability to build cross-functional relationships

Account Manager, Inside Sales Resume Examples & Samples

Drive attainment of sales revenue and margin, as well as sales activities metrics
Responsible for ensuring daily and weekly update of the outlook plan, sales funnel, and call plan
To make PowerHour calls to customer at all time during scheduled call period
Able to present the Dell model, value and benefits to the customers & distributors
Ability to handle multiple tasks
Ability to work and communicate effectively with all levels

Sales Manager Inside Sales Team Resume Examples & Samples

Experience in forecast planning, management and control of target achievement
Previous responsibility for hiring, training, coaching, and motivating the Inside Sales representatives team
Providing on-the-job training and mentoring by listening-in on calls, reviewing opportunities and providing feedback in weekly 1 on 1s
Experience in proactive and customer focused management and maintenance of existing client accounts assigned to the Account Executives
You are used to and motivated by working in a target driven environment
Ability to liaise and cooperate with different stakeholders across all levels within the organisation
Strong experience in the implementation of quality processes and procedures, using company’s standard tools
Ensure compliance to all security policies in all areas and that all security procedures in accordance with the information security are strictly adhered to, escalating any issues as required
You speak fluent / native English and any additional European languages are preferred
Experience with SFDC is beneficial

Senior Manager, Inside Sales Resume Examples & Samples

Bachelors or Associates Degree preferred
8+ years of relevant industry experience or equivalent combination of education and work experience
4+ years of leadership experience
Able to coach and mentor others on building strong customer relationships

Manager, Inside Sales Resume Examples & Samples

May manages a team or multiple teams of sales reps / could be a second level manager in the transactional space only
Assists with site projects
May work on global projects
Helps team shape deals with complex pricing, competitive analysis and longer deal cycle
Carries a basic complexity and revenue responsibility in a segment/vertical
Solid understanding of complexities of the environment and works internally to solve complex business issues
Able to resolve the most complex customer escalation issues
Able to communicate strategic direction of Dell’s product/service offerings and how they relate to the assigned segment
Comfortable managing large teams of individual contributors
Understands how to translate strategic direction into results
Typically 8+ years of relevant experience or equivalent combination of education and work experience
Typically requires 2+ years managerial/leadership experience

Manager, Inside Sales Resume Examples & Samples

Responsible for the development and performance of all inside sales reps in the EMEA West market
Directs a sales team through leadership, coaching and customer sales activities
Responsible for driving demand and revenue around DellEMC's core business into DellEMC installed accounts and net new accounts with our channel partners as well as through a direct sales motion
Builds a collaborative Inside Sales selling model with our dedicated partner counterparts that aligns our resources and enables scale and reach through focused demand generation programs
Works towards the achievement of revenue goals, demand generation responsibilities, development of sales representatives, and overall value and vision of EMC Inside Sales
Can build relationships with Stakeholders throughout DellEMC
Develop and Execute a plan to evangelize our talent charter within their specific market
Influence others to achieve results
Lead, motivate and direct a workgroup
Train and develop sales people
Drive accurate and timely decisions
Work effectively with senior management
Recruit sales talent
German/English Language skills required
Conflict resolution skills as well as Mentoring/Coaching skills
Typically requires 3+ years of professional experience. Planning, communication, organization and people motivation skill (or equivalent experience)
3-5 years minimum people manager experience required

Account Manager Inside Sales Resume Examples & Samples

Focused on building high value leads and qualifying pipelines working in partnership with Business Development Managers and manage assigned partners in territory
Actively uses metrics to monitor performance and understand results and drivers, while developing contingency plans to address shortfalls on a weekly basis
Demonstrate proficiency in using all appropriate systems, tools, and processes
Previous sales experience or similar is ideal
Ability to present and demonstrate on live Webinars
Track record of excellent partnering, collaboration and influencing across company functions, different cultures and complex time zones
Builds strong professional relationships with our external partners
Self motivated, tenacious and balanced individual who brings ‘can do’ motivation to work every day

Account Manager, Inside Sales Resume Examples & Samples

Analyzes multiple market factors to both anticipate/identify customer/partner problems/needs and recommends appropriate solution
Effectively balances demands from multiple stakeholders
Effectively balances short term and long term priorities
May require strong working knowledge of the Dell Partner Direct program encouraging growth through the use of the program
Encourages alignment and develops awareness of partner abilities and skills with internal direct sales representatives
Responsible for a high number of less sophisticated accounts, or a fewer number
In more sophisticated accounts
Some involvement in outside sales lead with Inside Sales support
If account/acquisition focused, individual responsible for
Average-to-high revenue spend and/or account complexity within assigned business
Higher strategic value within assigned business
Advanced level sales representative, contributing beyond self, sought out by others

Account Manager Inside Sales Resume Examples & Samples

Primary Intuit Sales contact for assigned firms/accounts and responsible for developing positive and close relationships with the decision makers
Responsible for communicating and promoting the Intuit and Intuit’s strategy with accountants
Educates the accountant/firm on the future direction of the industry and leveraging Intuit’s tools for moving their business to the Cloud and utilizing SaaS purchase models
Presents the value and benefits of QuickBooks Online ecosystem to large and medium-sized accounting firms
Engage in live Saas offering demo’s to firm partners and employees
Work with firms on establishing and executing Cloud adoption implementation plans
Acts as an escalation point for Customer Service or Support for the firm. Responsible for escalating customer issues to ensure resolution
Collects and documents key firm profile information important to Intuit and AAG’s business, allowing Intuit and AAG to better serve the firm and to provide key industry insights and demographics
Partners and support Field Business Development Managers
Processes orders via multiple tools, including Seibel and Salesforce.com
Adopts and adapts to defined processes and procedures quickly and consistently
Periodically attends national conferences and trade shows to promote Intuit’s online solutions and to network with large and medium-sized firms
Works leads that are provided and produces leads for Business Development Managers
Works directly with customers to sell additional products and services to current customers and their clients and to ensure customers' needs are met
5 years of inside/outside software sales and/or account management experience
Bachelor's degree preferred (equivalent work experience considered)
Ability to take a strategic approach and understand the customer’s business model (both the Accountant and their clients, Small Businesses)
Strong background in software sales and collaborative skills with ability to influence and work cross-functionally
Solid understanding of Salesforce.com
Ability to present and close sales of Intuit products and services to accounting firms and small businesses
Strong presentation skills and product knowledge, and knowing when to bring a Product Specialist into the conversation to help advance the sale
Strong account management skills
Must be able to review, absorb, and apply substantive quantities of information rapidly
Ability to work with multiple systems, tools and software applications

Manager, Inside Sales Resume Examples & Samples

Accomplish sales objectives by training and coaching your team; communicating job expectations; planning, monitoring, appraising and reviewing job contributions
Monitor each salesperson’s daily performance
Prepare and conduct regular sales meetings with the team
Coordinate go to market strategy with business unit sales management
Accurately forecast to inside sales and business unit sales management
Reinforce Fiserv Way of Selling methodology
Actively recruit and interview to maintain full headcount targets
Minimum of 5 years of experience in a sales/inside sales management role
A demonstrable track record within an inside sales environment

Manager, Inside Sales Resume Examples & Samples

Assist staff in resolving problems associated with customer service, product availability, price, product warranty and product delivery
Creates PO's using line disposition. Follows up on all sales orders, back orders, and special orders to ensure full shipment. Reviews the Back Order Report daily and expedites any pending back orders
Works the sales counter to serve in-store customers. Handles customer inquiries and problem resolution when an outside salesperson is not available. Contributes to add-on sales by maintaining a high level of product knowledge. Attends all assigned product knowledge meetings and workshops
Deep product knowledge and research skills

Territory Manager Inside Sales Resume Examples & Samples

Utilize Salesforce.com to forecast and track all sales activities
Maintains contact with customers in an assigned territory to ensure customer satisfaction, issue resolution, and cross-sell opportunities for Dell EMC’s large portfolio
Develops a quarterly business plan and sales strategy for assigned market and geography in association with Territory management team
Conducts regular one-on-one reviews with Sales Manager to review forecasts, activity performance, training and development requirements

Manager, Inside Sales Resume Examples & Samples

Able to Coach and mentor others on building strong customer relationships
Intermediate leadership skills
Typically 5+ years of relevant experience or equivalent combination of education and work experience
Typically requires 0+ years managerial/leadership experience

Manager Inside Sales Resume Examples & Samples

Direct supervision of _ full-time employees, including
Indirect supervision of _ full-time employees
Education: Bachelor’s Degree (accredited) in or, in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience
Experience: Three years of business-to-business sales management plus three years in direct business-to-business sales, or two years of inside sales management experience (in addition to education requirement)

Manager Inside Sales Resume Examples & Samples

Responsible for the oversight of account executives selling the company’s products and/or services via telephone using knowledge of the full CenturyLink networking, cloud, hosting, and CPE portfolio
Lead a team with Primary sales focus on upsell and revenue retention of existing Enterprise/Commercial Account base along with New Logo targeting
Coaches to a solution-based sales approach by identifying business needs and matching with strategic solution sets
Coaches representatives to qualify leads, identify decision makers, determine customer needs, explain product/service variations, overcome customer objections and close sales
Collaborates with support resources including engineers, order managers, and strategic product overlays to assist in opportunity development and order packaging/completion
Must have strong funnel management skills and analytical abilities related to KPI measurement through to revenue management
Hires & performance manages sales team and complete required sales documentation
3-4 Years Sales Experience (preferably in an inside sales environment in the business-to-business market)
Strong track record of leadership, mentoring, and participation in organization-wide initiatives
Strong client engagement focus
Successful completion of Sales Manager assessment

Manager Inside Sales Resume Examples & Samples

3-5 years of Sales Management experience of an Inside Sales technology related businesses
Experienced in Sales 2.0 Methodologies
Experienced in building/motivating Sales Professionals
Experienced in Demand Generation
Ability to lead and motivate a sales organization
Must be self-motivated with a disciplined work ethic and have demonstrated the ability to work without a lot of structure or direct supervision
Must be goal oriented
Working knowledge of phone systems, computers, network configurations, software applications and related server technology
Strong cross functional relationship development abilities
A valid state driver's license, a satisfactory driving record, and reliable transportation
Prior industry sales leadership experience with a managed service provider of Internet services, ASP, Microsoft Certified Partner, Hosted PBX, Data Center or CLE with the ability to further acquire a working knowledge of the Telecommunication and Service industries
Documented, prior sales experience and a track record of success

100

Manager, Inside Sales Resume Examples & Samples

Development and implementation of a sales strategy for the newly created Inside Sales team. To include selection of team members, training, and development of staff’s sales skills to create and convert pipelines. Sets and manages overall goals and direction for the team
Leadership of the Inside Sales team performing creation and fulfillment functions for assigned customers directly or via Distribution channels
Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of value selling techniques to maximize Molex share and establish Molex as a strategic partner with the assigned contacts
Works closely with marketing and field sales team to maintain an understanding of both the current market and future growth strategies
Understand, support and contribute to current Molex Total Quality Management (TQM), Six Sigma, International Standards Organization (ISO) and Environmental, and/or Health and Safety (EH&S) Management Systems by following stated policies and procedures
Bachelor’s Degree or at least 5+years of sales supervisory experience
Minimum 3 years inside or outside sales experience plus 2+ years supervisory experience
Bachelor’s Degree in a technical field (BSME, BSEE, BSIE)
Minimum 5 years experience creating, developing, and managing an inside sales team
Strong computer skills, proficiency with MS Word & Excel; SAP experience preferred
Self-starter, motivated, internally driven, and creative thinker
Excellent interpersonal skills (both in person and over the phone) to work well with team and customers with an ability to influence customer decisions
Strong organizational skills and ability to anticipate critical situations and take necessary steps to address
Able to follow up with request in a timely manner and demonstrate a sense of urgency
A high level of initiative and comfort with cold-calling and customer prospecting skills

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Account Manager Inside Sales Resume Examples & Samples

Manager, Inside Sales Resume Examples & Samples

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Manager, Inside Sales Resume Examples & Samples

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