Representative, Inside Sales Resume Samples

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T Baumbach

Tianna

Baumbach

2378 Georgiana Rue

Chicago

+1 (555) 373 5370

2378 Georgiana Rue

Chicago

Phone

p +1 (555) 373 5370

Experience Experience

Chicago, IL

Representative, Inside Sales

Chicago, IL

Kuvalis, Schulist and Ebert

Chicago, IL

Representative, Inside Sales

Perform other job-related duties as requested and works effectively with other team members to ensure the goals and objectives of the organization are met
Create and maintain real-time database of market intelligence and sales activity utilizing automated customer relationship and sales management system
Establish and maintain a good working relationship within close team dynamic, other departments and customers
Time Management: Establish priorities and schedules time efficiently being sensitive to deadlines
Initiate introductory customer calls with the objective of developing a long-term business relationship
Team Work: Is seen as a team player and is cooperative; encourages collaboration
Host customer site visits to perform product demonstrations, opportunities within territory

Philadelphia, PA

Inside Sales Center Representative

Philadelphia, PA

Yundt LLC

Philadelphia, PA

Inside Sales Center Representative

Establish credibility among our customers to make cross-sell / up-sell recommendations
Prioritizes and makes calls to prospects and existing customers to
Partner with the IDEXX field sales team to retain, acquire and grow account base
Communicate using the company-prescribed appointment-setting methodology
Obtain and input all essential homeowner information correctly including names, address, phone number(s), email address and secondary contact
Fulfill activity plan and appointment conversion goals within stated guidelines
Act as “voice of RbA”; communicate to all team members, customers and prospective customers respectfully and tactfully

present

Houston, TX

Inside Sales Named Accounts Representative

Houston, TX

Okuneva Inc

present

Houston, TX

Inside Sales Named Accounts Representative

present

Subscription Renewals – manage upcoming renewals through customer conversations and providing quotes
Manage Opportunity Pipeline using current Sales Methodology program– maintain accurate forecast categories and manage pipeline against plans and targets weekly
Use Salesforce.com to document all customer opportunities and customer activity
Respond to customer inquiries in a prompt manner
Handle or delegate accordingly
Responsible for securing the existing subscription base of renewals and increasing subscription revenue by promoting consumption based subscription platforms, multi-year subscriptions, advanced support options, and leveraging promotions
Use Salesforce.com to submit orders via salesforce.com case and monitor to completion

Education Education

Bachelor’s Degree in Business Administration

California State University, Los Angeles

Bachelor’s Degree in Business Administration

Skills Skills

Knowledgeable in Heating Ventilation Air Conditioning Refrigeration (HVACR)
Process Improvement Capability
Ability to build long lasting relationships with internal & external customers, and work within a team setting
Proficient use of JDE, Excel and Salesforce.com
Ability to assume back up functions due to skills and capacity constraints
Winemaking technical knowledge is an asset
Excellent written and spoken communication skills in English
Knowledge on computer applications such MS Office, Mainframe and other Business Systems and Tools
Ability to assume cross-trained function
At least two (2) years experience gained from interactive customer service and related functions

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German Inside Sales Software Representative Resume Examples & Samples

Able to demonstrate strong sales skills
Ability to use sales channels
Able to demonstrate written and oral skills within a customer environment
Good working knowledge of IT, particularly within the software field
Must be able to take ownership for business planning in the territory that they are responsible for
Consistently demonstrates proactive activities within accounts to uncover new business and take ownership for new opportunities
Demonstrated achievement of progressively higher quota, diversity of business customer and higher level customer interface
Typically 3-5 years of experience in specialty sales
Previous experience of working in a highly automated sales office
Must understand forecast and pipeline management

Representative, Inside Sales Resume Examples & Samples

E-Sales
Outbound and inbound sales support to include VAR support through order and issue escalation management
Support or lead short-term sales initiatives/campaigns
Proactive selling initiatives/lead qualification
Generate and issue of sales quotes related to product and support services
Communicate sales promotions, new product introductions or updates
Host customer site visits to perform product demonstrations, opportunities within territory
40% of calls will be outbound to customers with minimum call expectations set
Complete and respond to General Specification requests for pre-project bids
Assigned territory with focus on exceeding quotas through supporting outside sales
Up to 25% travel to support sales meetings, trade show suport, and campaigns
Team orientated and can adapt quickly to changes in the market
Makes significant contribution to their team by applying their knowledge of the discipline
Has a solid understanding of the fundamentals of the discipline and role with ongoing development of specialized knowledge

Inside Sales Named Accounts Representative Resume Examples & Samples

Sales – renewal & net new quota driven
Subscription Renewals – manage upcoming renewals through customer conversations and providing quotes
Responsible for securing the existing subscription base of renewals and increasing subscription revenue by promoting consumption based subscription platforms, multi-year subscriptions, advanced support options, and leveraging promotions
Conduct outbound customer calls; responsible for a minimum number of calls daily
Determine customer requirements and expectations in order to recommend specific subscription solution
Respond to customer inquiries in a prompt manner
Handle or delegate accordingly
Use Salesforce.com to submit orders via salesforce.com case and monitor to completion
Manage Opportunity Pipeline using current Sales Methodology program– maintain accurate forecast categories and manage pipeline against plans and targets weekly
Maintain knowledge of Autodesk products, competition and industry trends along with promotions and other items related to doing business with Autodesk and/or its Partners
Build and maintain relationships with Named Account Executives and relevant channel partners for repeat renewal business
Responsible for quarterly and annual renewal forecasts to Named Account Sales Management
3-4 Years of sales experience in a similar role- REQUIRED
Previous experience in both direct sales and contract renewals
Software industry experience strongly desired
Previous experience selling to the AEC verticals preferred

Representative, Inside Sales Resume Examples & Samples

Attends training, workshop, seminar, and focus group discussions of the team
Work within defined ECT-GSC operational and employee goals by contributing to other projects, if needed
Ability to assume back up functions due to skills and capacity constraints
Ability to build long lasting relationships with internal & external customers, and work within a team setting
Process Improvement Capability
Excellent written and spoken communication skills in English
Knowledge on computer applications such MS Office, Mainframe and other Business Systems and Tools

Inside Sales Counter Representative w / CDL Resume Examples & Samples

Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers, vendors, co-workers, and management
Communicates by phone and in person with customers, sales staff, store managers, and others, inquiring about and providing information on cost, ordering, delivery times, etc
Establishes and maintains good customer relations
Maintains neat, clean, and professional personal appearance
Ability to handle cash transactions accurately
Ability to perform work during prolonged standing up to 8 hours; frequent bending, stooping, crouching, reaching, grasping, feeling, and repetitive motion also required
Ability to perform work during occasional climbing, balancing, kneeling, crawling, pushing, pulling, and finger activities
Must be able to operate a forklift
Ability to work occasional overtime as required to meet customers needs and management expectations
Setup and promotion of welding equipment and processes

Inside Sales Key Account Representative Ddsd Resume Examples & Samples

Minimum two (2) years of sales experience
3 years sales or inside sales experience
2 years of key account experience
Sales experience within Healthcare Markets
Solid understanding of DDSD products
Knowledge of the Pharmaceutical market
Key Account Management Skills
Advanced selling skills & value selling cost comparisons
Strong active listening skills & strong oral, written & presentation skills
Proficient in Excel, PowerPoint, Word, Lotus Notes, and CRM systems

Representative, Inside Sales Resume Examples & Samples

Call on current and potential customers at surgery centers in an assigned geographical area, for the purpose of converting new business, maintaining current customers and growing markets share
Coordinate and participate in LAN team activity to ensure attainment of fiscal year budget objectives and compliance with individual cost center controls. Support and follow established pricing policies and procedures
Perform other job-related duties as requested and works effectively with other team members to ensure the goals and objectives of the organization are met
Basic keyboarding and computer skills
1-2 years previous sales experience preferred
Refers to policies and past practices for guidance

Inside Sales Iclicker Representative Resume Examples & Samples

Develop in-depth product knowledge of the disciplines & IClicker/REEF identified as critical to the territory’s success in a given year
Develop in-depth knowledge of competitors’ products in markets that are key to the territory’s growth and success
Attend the company’s National Sales Meeting yearly and partake in additional training sessions
Minimum of two years successful sales, marketing, or operational experience preferred
Ability to work well both independently and collaboratively with sales management, sales representatives, editors and marketing managers
Excellent interpersonal, communication, presentation, and relationship-building skills
Available to travel occasionally
Demonstrates persistence and overcomes obstacles
Sets high standards for his/her performance
Uses time efficiently
Follows through on all commitments
Changes approach or method to best fit the situation
Speaks persuasively in positive/negative situations
Responds well to questions, if needed
Strategizes to meet organizational goals
Demonstrated expertise in technology is preferred

Representative, Inside Sales Resume Examples & Samples

Demonstrates basic industry, customer and Cardinal Health/The Harvard Drug Group knowledge
Build and sustain relationships founded on trust with internal and external customers and ensures customer satisfaction and loyalty
Initiate introductory customer calls with the objective of developing a long-term business relationship
Applies basic sales protocol by following appropriate sales presentation guidelines
Expand customer base and products sold to this base
Conduct quality sales calls
Self-motivated to achieve goals

Inside Sales Center Representative Resume Examples & Samples

Prioritizes and makes calls to prospects and existing customers to
Typically 2-4 years of successful sales or applicable business experience involving direct customer contact preferably in companion animal health, biotechnology, healthcare or diagnostics and/or hardware products
Ability to negotiate and close sales
Capability to absorb and articulate technical information
Ability to work both independently and as part of a team

Representative, Inside Sales Resume Examples & Samples

Process sales orders/credits accurately and in a timely manner, follow up with order confirmations, inform out of stocks, and make recommendations and substitutions
Ensure all customer calls are answered with courtesy and respect and ensure customers receive exceptional consistent service
Deliver on realistic sales goals/targets for a predefined group of accounts within the lower volume customer segment
Maintain an appropriate call pattern and schedule for a predefined group of accounts within the lower volume customer segment to meet and exceed sales targets
Collaborate with Account Managers/Marketing to inform customers of new products and marketing updates
Manage customer inquiries, complaints and requests in a timely manner
Ask additional questions to understand the customer requirements to ensure accurate and fact based solutions
Develop and share best practices and standards with respect to customer recovery when issues arise to ensure fair and timely resolutions
General administrative duties including maintaining customer records, filing, administration of customs documents and invoice processing
Manage pre-order process of limited release and special orders
Establish and maintain a good working relationship within close team dynamic, other departments and customers
Oral Communication: Presenting information or ideas effectively
Written Communication: Express ideas and data clearly in reports and presentations
Team Work: Is seen as a team player and is cooperative; encourages collaboration
Customer Focused: Exceptional customer service acumen
Strong Interpersonal Skills: Ability to relate to all levels in an organization and with all customer types
Communication: Shares information with others, escalates issues when required
Listening: Active listening with probing questions to gain full understanding
Time Management: Establish priorities and schedules time efficiently being sensitive to deadlines
Disciplined, self-motivated and sales focused
Proven problem solving and negotiation skills over the phone with ability to influence customers to grow sales
Performance and results driven, self-motivated and disciplined
Minimum of 5 years’ experience in Inside Sales or Customer Service
Proactive with consultative selling skills
Winemaking technical knowledge is an asset
Maintenance of data information and data records
Proficient use of JDE, Excel and Salesforce.com

Representative Inside Sales Resume Examples & Samples

2+ years experience in customer service
1+ years sale experience in security and low-voltage equipment and consumer electronic industries
1+ years experience with order management, phone and counter sales, account assignment, inventory control and administrative support
1+ years experience with Microsoft Office and point of sale systems
Ability to memorize multiple computer screens and processes to complete day to day duties of the job
Sales and technical experience in security and low-voltage equipment, mobile and consumer electronic industries, including cellular, electrical, electronic, security systems, electric heaters, and wireless technology products
Ability to learn quickly and handle high call volume and thinks outside the box
Excellent selling, negotiating and closing skills with ability to build and long term business relationships
Strong customer service skills and multi-tasking abilities
Self motivated, process driven, and goal orientated team player with winning attitude and positive outlook

Representative, Inside Sales Resume Examples & Samples

Process daily orders for BC Direct customers
Act as a vast knowledge base for customers and our team’s inquiries with respect to new product launches, VQA availability, product inventory levels, order process systems, pricing, product returns, payment inquiries, and new account set ups
Maintain, update and implement all Order Forms as needed
Provide service, support, and communication to the BC Sales Teams, Management Teams, and customers of multi trade channel groups in regards to daily sales activity and customer satisfaction
Ability to persuade, inspire, and pursue incremental sales opportunities
Cultivate and drive sales within the targeted key strategic initiatives
Maintain professionalism in all aspects of communication with both internal and external customers, informing them when to expect their delivery and if necessary, dealing with any queries, delays, and challenges as required
New customer account setup: requires working with new customers, set up desk, finance, and sales managers to provide details on new customer information prior to order fulfillment
Action form administration: required to field all calls from customers pertaining to order/service failures.Requires knowledge and use of ContainerWorld’s website to input pickup and delivery of product.Follow up and credits are required to ensure resolution to customers’ satisfaction
Ensure accurate transmissions of all of our orders processing through our X-order system and ContainerWorld’s system and alerting teams as necessary should delays/issues arise in this process

Inside Sales Center Representative Resume Examples & Samples

Fulfill customer orders for IDEXX products and services through multiple channels including phone, fax, email and chat
Establish credibility among our customers to make cross-sell / up-sell recommendations
Maintain customer contact database(Salesforce.com) with accurate profiles, notes and opportunity information
Partner with the IDEXX field sales team to retain, acquire and grow account base
Provide an outstanding customer experience
Bachelor’s degree in a business or scientific discipline preferred, or an equivalent combination of experience and education
Sales and/or applicable business experience involving direct customer contact

Inside Sales & Dispatching Representative Resume Examples & Samples

3 to 5 years’ customer service related experience
Experience with customer service & account management and transportation dispatch in a building products or industrial products environment
Experience with Microsoft Office suite (Word, Excel, Outlook)
5+ years of customer service related experience
Associate’s or Bachelor's Degree
Dispatching related experience

Inside Sales Call Representative Resume Examples & Samples

High school graduate
At least 1 year of over the phone sales, customer service and/or collections experience
Knowledge of the real estate / mortgage lending industries a plus
Local to Irvine, CA only need apply **

Inside Sales Center Representative Resume Examples & Samples

Act as “voice of RbA”; communicate to all team members, customers and prospective customers respectfully and tactfully
Fulfill activity plan and appointment conversion goals within stated guidelines
Communicate using the company-prescribed appointment-setting methodology
Obtain and input all essential homeowner information correctly including names, address, phone number(s), email address and secondary contact
Identify (and document in the system) the contact on each call and the full names of all homeowners along with their wants, needs, desired results, problems and essential facts
Question & listen to customers; identify the customer's wants, needs, desired results or problems; re-direct calls to appropriate contact to ensure customer is served appropriately
Sell the value of the in home consultation and convert appointments at or above the stated percentage goal
Meet or exceed the desired level of outbound calling activities using the calling queues (open quote, prospect and cancellation). This also involves following the prescribed process for resulting leads and setting future callbacks
Coordinate with outside sales team the specifics of appointment date, time, address and any special instructions to set them up for success
Assume responsibility, including follow-up, for all problem resolution and customer satisfaction within your responsibility and authority
Follow up on all voice mail and other inquiries immediately
Coach & train other inside sales representatives as needed
Inside sales and/or Call Center experience preferred
Strong computer/data entry skills; Detail oriented
Demonstrated interpersonal, listening and questioning skills
Customer focused, results oriented; strong work ethic
Ability to manage multiple tasks concurrently
Able to work non-traditional hours as needed (evenings and weekends)

Inside Sales Digital Representative Resume Examples & Samples

Generate net new business & expansion of presence in enterprise accounts with greater than $100M in annual revenue
Balance between heavy pipeline generation and running tight sales cycles from start to finish
Collaborate with customers & prospects to clearly define current challenges and pain related to achieving overall business objectives
Perform sales presentations/demonstrations to match solutions with identified needs
Accurately forecast quarterly and monthly sales by possessing a full understanding of customers’ specific decision-making and purchasing process
Acquire and integrate industry knowledge related to general trends, emerging technologies, and competitors
Develop Digital opportunities and own revenue contribution, from pipeline generation to close
Lead Digital opportunities, collaborating deeply with Professional Services and Legal teams
Minimum 3+ of sales experience
Experience building a sales pipeline and positioning business to close
Knowledge of Salesforce.com and/or is required and use of other opportunity tracking systems is preferred
Native/Fluent in English and French languages (Spanish and Italian a plus)
Technical and/or Enterprise Sales experience
Proven track record of success, continually exceeding quota targets
Possess the ability to gather information on customer business processes, critical success factors, and competitive standing to deliver value-added business solutions
Must be capable of balancing general prospecting requirements, fulfilling customer needs, and meeting company expectations and goals
Independent thinker, with good judgment skills and proven track record of problem solving
Business Acumen in positioning Digital solutions and SaaS software

Representative Inside Sales Resume Examples & Samples

Responsible for generating and closing phone and face-to-face selling and order entry
Work with multiple functional business areas to ensure critical order management milestones are met
Process orders and provide customer service by assisting in product selection, negotiating price, performing order/quote entry, researching/resolving customer questions/complaints, maintaining sales literature/displays and arranging for customer training
Generate sales by cold/warm-calling current/prospective customers
Educate customers about product lines and provide advice
Comply with branch operational requirements by ensuring properly completed invoices and returns, handling cashiering duties, maintaining the sales floor, ensuring that inventory is stocked properly, maintaining sales literature and event displays, participating in taking inventory and reconciling cash drawers
Participate in industry marketing/sales events, by attending trade shows, association programs and obtaining, providing product training
Assist with administrative support including answering telephones, filing, mail and courier, and any other duties as required
Lifting up to 50 pounds occasionally
3+ years’ experience in customer service
Experience with order management, phone and counter sales, account assignment, inventory control and administrative support
Ability to work with Microsoft Office and point of sale systems
Ability to learn quickly and handle high call volume
Excellent selling, negotiating and closing skills with ability to build long term business relationships
Proven ability to work unsupervised, and be able to make good high-production and customer-focused decisions daily

Inside Sales / Resource Centre Representative Resume Examples & Samples

Assist customers to learn more regarding Medtronic’s Diabetes technology through different forms of communication including dialogue on the telephone, written communication, and connections with community events
Assist new and existing customers to investigate insurance coverage availability on an individual basis
Assist customers in learning what their individual options are for accessing Diabetes technology products; provincial program coverage, private insurance coverage or other
Assist customers in making the appropriate decisions for their individual situation from a technology access perspective
Deliver the defined results in partnership with the Territory Manager for the territory (is) that are assigned. The Inside Sales Resource Centre Representative position is responsible to close sales for their respective territorie(s)
Follow up all leads in respective area; prioritize and process as appropriate and coordinate with other stakeholders including the Territory Manager on a daily basis
Keep stakeholders informed and keep up to date with all phases of the selling process including daily update of databases
Located in BC office locations (Medtronic Vancouver office and 2-3 days per week at the BC Resource Centre in Surrey). Up to 20 percent of the time providing some Resource Centre support managing the front desk, greeting customers, handling mail and voicemail at the centre and some post event follow up calls
Interact effectively and respectfully with many internal stakeholders and team members
Participate in regional and National meetings as requested and assist in regional events on occasion
University degree or College diploma
Minimum of 3-5 years of experience in a role that requires a high level of customer interaction
Experience with Salesforce/SAP
Excellent prioritization and organizational skills
“Sales/results driven” skills
Able to work very well independently and participate as a key member of a team
Excellent telephone communication skills and written skills via email
Able to interact and cope with multiple stakeholders in the team
Very strong listening skills
Able to successfully communicate with potentially new and existing customers effectively and efficiently
Strong computer skills with Microsoft Outlook and Excel
Flexibility in hours required to be available; will require the occasional evening/weekend time requirements
Strong self-motivation required and the desire to achieve measurable results

Representative, Inside Sales Resume Examples & Samples

Ability to work M-F: 11:30 AM -8 PM
Demonstrate advanced knowledge of Cardinal Health and customer industry, including: key competitors, terminology, technology, challenges, reimbursement and demonstrates basic knowledge of customers’ unique business needs related to Cardinal Health offerings; demonstrates working knowledge of how Cardinal Health offerings match with a customers' unique business needs
Initiate and take ownership of principles of territory management, including: account planning, selling processes, post-sales implementation processes, deal economics
Effectively negotiate and collaborate with customers and colleagues to influence support for mutually beneficial outcomes
Consult with supervisor or senior peers on complex and unusual problems
Call on current and potential pharmacies in an assigned geographical area, for the purpose of converting new business, maintaining current customers and growing markets share
Convert existing and potential customers' use of targeted products and ensure sustained and expanded sales of these products
1-2 years proven outside or inside sales experience

Account Representative / Inside Sales Resume Examples & Samples

Contact stores proactively when issues are anticipated, with the objective of building positive long-term customer relationships
Expected to provide analysis for seasonal variations, store size, and any relevant patterns
Provide timely communication to customers regarding events and changes that will have an impact to their operations. This includes, but not limited to

UK&I Inside Sales Channel Representative Resume Examples & Samples

Understand customer needs
Capacity to manage own Sales territory in a quantitative and qualitative way in order to find best combination to reach target
Own relationship and end-to-end sales cycle

Inside Sales & Quotations Representative Resume Examples & Samples

Support the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area
Support the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers
Provide technical support during the technical meeting, product presentations and negotiations and offers product/ solution/service related training
Prepare/support preparation of technical/commercial offers based on customer specification requirements, Local Business Unit/feeder factory indications and Sales organization directives
Participate in the kick off meeting organized by the project team
Define cost for the proposed solution and communicates to Sales organization
Provide information to the risk review process in accordance with ABB policy and sometimes participate in the risk review assessment
Analyze customer needs and competitor offers through general market information and information provided by the Sales organization
Perform lost proposal analysis, identify potential cause, and recommend future actions in cooperation with Sales/Local Business Unit to obtain better future results