Rep, Inside Sales Resume Samples

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O Predovic

Octavia

Predovic

884 Nolan Plaza

New York

+1 (555) 962 2765

884 Nolan Plaza

New York

Phone

p +1 (555) 962 2765

Experience Experience

Boston, MA

Rep, Inside Sales

Boston, MA

Murazik, Douglas and Monahan

Boston, MA

Rep, Inside Sales

Maintain, build and grow existing customer relationships and revenue, overcoming customer buying objections; manage all aspects of the business relationship for customers and document all activity and accounts in CRM
Added focus & leadership in selling RedEye & positioning this city product as the number one media solution in the city
Participate and support division initiatives by coordinating specials sections and contributing new/existing business sales (special advertising section sales, development of themed/seasonal banner features, etc.)
Identify new revenue streams from non-traditional TMG advertisers and, with Sales Manager approval, initiate new products/feature development to create small business marketing solutions
Meet assigned quarterly goals, revenue quotas and achieve all Inside Sales Representative expectations
Initiative, Drive and Persistence to succeed
Meet assigned quarterly goals, revenue quotas and achieve all Telemarketing Advertising Sales Representative expectations

Houston, TX

Account Rep, Inside Sales

Houston, TX

Gaylord-Schultz

Houston, TX

Account Rep, Inside Sales

Maintain awareness of market conditions and competitors' products and pricing
Focus on developing new relationships with acquisition customers
Present and demonstrate products and services to potential customers at trade shows and/or on-site to increase exposure of products and services
Provide updated marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as the competitive posture of the company, and prepare activity and forecast reports as requested
Provide technical and administrative information and price quotes
Provide technical expertise in hardware, software and services
Contact prospects/leads via telephone and e mail to secure new business

present

Chicago, IL

Senior Customer Renewals Rep, Inside Sales

Chicago, IL

Kuphal-Fahey

present

Chicago, IL

Senior Customer Renewals Rep, Inside Sales

present

Take proactive measure to foresee potential issues in their territory including generating and monitoring reports and create action plans to resolve
Once customers are happy (green light), cross sell, upsell, secure future renewals
Act as the customer’s internal advocate to deliver customer satisfaction, including coordination with other internal groups to problem solve
Act as the retention expert for a designated territory and mitigate churn of accounts and recurring revenue
Lead and manage resolution to cases causing dissatisfaction using a defined process, including technical issues, business/financial and will be the lead in overcoming competitive challenges
Strong written and verbal communicator
Identify new prospects through the use of CRM, competitive media leads, local newspapers, direct mail and online advertising to secure new prospects for potential CTMG sales

Education Education

Bachelor’s Degree in Business

Loyola University Chicago

Bachelor’s Degree in Business

Skills Skills

An entrepreneurial spirit
Superior communication skills
Sense of urgency
Persistence
Generates qualified customer leads that the inside and outside sales teams can develop into sales opportunities
Maintains daily, weekly, and monthly appointment quota through high volume dial activity
Prospects and profiles potential accounts via the telephone, email and social media
Leverages multiple lead-generation tools to meet appointment quota goals
Participates in ongoing sales, business, and technical training courses to increase overall awareness of RSA's solutions and go-to-market strategies. This includes written tests and oral presentations that measure sales competencies and messaging ability
Participates in "partner blitzes" to help educate our partners and grow RSA's channel business to drive incremental revenue

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Rep, Inside Sales Resume Examples & Samples

Identify new prospects through the use of CRM, competitive media leads, local newspapers, direct mail and online advertising to secure new prospects for potential CTMG sales
Contact prospects/leads via telephone and e mail to secure new business
Maintain, build and grow existing customer relationships and revenue, overcoming customer buying objections; manage all aspects of the business relationship for customers and document all activity and accounts in CRM
Added focus & leadership in selling RedEye & positioning this city product as the number one media solution in the city
Participate and support division initiatives by coordinating specials sections and contributing new/existing business sales (special advertising section sales, development of themed/seasonal banner features, etc.)
Identify new revenue streams from non-traditional TMG advertisers and, with Sales Manager approval, initiate new products/feature development to create small business marketing solutions
Work collaboratively with outside sales team and support outside Retails Sales Reps extended absences, vacations, etc. to develop outside sales experience; participate in training programs, as requested
Meet assigned quarterly goals, revenue quotas and achieve all Inside Sales Representative expectations
Apply feedback given to enhance success; Develop and grow personal skill set and knowledge of selling techniques and assigned products and services
Complete assigned work autonomously, with guidance from Sales Manager, as appropriate
Bachelor’s degree or sales work experience; reliable transportation to/from Regional Office
Detail oriented, highly organized, ability to meet set deadlines
Able to achieve quarterly revenue goals and division initiatives
Superior communication and follow through skills
Initiative, Drive and Persistence to succeed
Able to perform customer analysis and research

Rep, Inside Sales Resume Examples & Samples

Meet assigned quarterly goals, revenue quotas and achieve all Telemarketing Advertising Sales Representative expectations
1 to 3 years of related sales experience
Must be able to work at our Northlake office located at 505 Northwest Ave, Northlake, IL
No driver's license required

Rep, Inside Sales Resume Examples & Samples

Maintaining and grow revenue from existing customer base and improve customer loyalty
Contacting customers and leads via telephone and email in order to demonstrate the value and need of recruitment advertising packages that range from $150-50,000
Developing and implementing strategic sales plans which identify sales strategies, assess revenue potential and trends
Outlining targeted activities to maximize revenue opportunities from existing customer base
Apply feedback given to enhance success in order to grow your personal skill set and knowledge
Meeting and exceeding all sales goals assigned to the given territory based on the previous year’s actual sales!
Bachelor's degree or sales work experience
Proven ability to achieve or exceed a goal
Must be able to work at a fast-pace autonomously
Recruiting or Human Resource knowledge is a plus!

Rep, Inside Sales Resume Examples & Samples

Strong Communication
Process Orientation
Forward thinking
Reliable/Dependent
Empathy
Patience
Honesty
Savvy
Transparent

Rep, Inside Sales Resume Examples & Samples

Expected to maintain and grow revenue from existing customer base and improve customer loyalty
Develop and implement strategic sales plans which identify sales strategies, assess revenue potential and trends, outline targeted activities to maximize revenue opportunities from existing customer base, managing all resources necessary to drive incremental revenue and forecasting revenue
Understand and articulate our value proposition and full portfolio of offerings through the inside sales channel
Execute and finalize the sales process through the inside sales channel to acquire new customers and new business by developing an understanding of customer needs, risks and challenges
Persistence

Rep, Inside Sales Resume Examples & Samples

Answer calls from inquiring homeowners, existing customers, agents, brokers and title/escrow customers
Troubleshoot inbound calls from existing customers (as indicated above) and redirect calls to proper departments as required
Process Real Estate Applications/contracts
Process various contractual changes, such as renewals, new contracts, option ads, drops contract exclusions, cancellations and credit card updates
Process auto-renewal preventions
Process and send Real Estate invoices as required
Process seller’s coverage cancelation/Overcome cancelation requests
Verify and update all homeowner contact information and ensure detailed documentation of customer or contact interaction
Consistently perform compliant wrap-ups
Maintain consistent knowledge of company (FA and Alliance) products, version updates, pricing, promotions and broker agreements
Keep abreast of industry, contract coverage and limits, process and procedures
Fundamental understanding and some practical experience of all of the facets of the Home warranty sales functions
Excellent oral, written communication and listening skills
Ability to clearly and effectively communicate to both external and internal customers
Excellent organizational skills (Multi-tasking, prioritizing and follow up)
Demonstration of teamwork skills and initiative required
Ability to work under pressure and remain flexible to changing schedules and demands
Ability to apply common sense, understanding and problem solving
Type minimum of 45 words per minute
Working knowledge of Windows and Microsoft Office
Basic math skills required
Knowledge of the real estate or mortgage industry helpful
1-3 years inbound call center sales experience
Consistently meeting department minimum expectations

Rep, Inside Sales & Retention, Major Resume Examples & Samples

Sales experience with proven track record
Self-starter with independent ability to meet strong deadlines with detail and effectiveness
Flexibility to work weekends and other varied shifts as appropriate
Superior communication, presentation and interpersonal skills
Confident, assertive, flexible, team-oriented and professional
Strong time management skills with ability to manage highly complex and/or critical customer issues
Knowledge, ability, focus, and skill to provide superior business sales delivery and support
Remain attuned to related market trends and general developments within the customer’s industry as well as in the wireless industry
Strong analysis, reporting, organizational and problem-solving skills
Desired
Extensive customer service experience, greater than one year business markets sales experience
Wireless industry sales experience
Telesales or technical sales experience
Extensive knowledge of MS Excel
Inside sales experience, business sales experience
Wireless / telecommunications industry experience
Knowledge of CRM applications such as Salesforce

Rep, Inside Sales Resume Examples & Samples

Maintains daily, weekly, and monthly appointment quota through high volume dial activity
Prospects and profiles potential accounts via the telephone, email and social media
Participates in ongoing sales, business, and technical training courses to increase overall awareness of RSA's solutions and go-to-market strategies. This includes written tests and oral presentations that measure sales competencies and messaging ability
Managing inbound and outbound demand generation activities

Rep, Inside Sales Resume Examples & Samples

Sell with passion and engage new and existing customers in a high quality experience with a focus on achieving sales success
Sales Professionals must be results driven and customer-focused with the ability to maximize sales and retain customers by confidently creating value, building relationships and persuading customers to remain loyal to BHN
Sales Professionals must be early adapters with a strong desire to monitor industry product innovations and competitors’ products and offerings
Must be a skilled negotiator who closes the sale by listening and addressing Customer needs and concerns while consistently guiding the Customer towards commitment
Must have an intellectual curiosity about sales and emerging technology with the ability to consistently exercise independent judgment and discretion when developing Customer relationships and retaining existing Customers
Represent Bright House Networks in a highly professional and ethical manner, and foster our Company’s reputation and image

Rep, Inside Sales Resume Examples & Samples

Min 2 years sales experience
Ability to travel less than 25% of time
Valid driver's licence
Cold calling, prospecting and building relationships that will increase account penetration, revenue growth, and customer satisfaction within a specified product line, business segment and/or geography
Driving new business as well as increasing growth in existing accounts
Demonstrates working industry knowledge that may include the following: key competitors, terminology, technology, trends, challenges, and government regulation
Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
Identifies possbile solutions to a variety of technical problems and takes actions to resolve

Rep, Inside Sales Resume Examples & Samples

Analyzes multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solutions
Advanced knowledge of tools and ability to use multiple sales tools simultaneously to complete sales transactions. LA DOMS, USP, Sales Force
Learns the full range of Dell and 3rd party products
Customer first
Adaptable
Good Organizational Skills
Over 2 years of Sales experience

Rep, Inside Sales Resume Examples & Samples

Meets and exceeds corporate and assigned business sales objectives as established by the Director of Sales
Establishes and manages wholesale and retail objectives for assigned dealers. Involved with closing the sale, approving orders, understanding and communicating the value of PG&A to overall business profitability
Manage the dealer territory/accounts with respect to sales, customer service, merchandising strategy, dealer/account communications, direct marketing, and customer base maintenance and development
Assists dealers in implementing retail sales programs and merchandising at co-op utilization strategies/plans, to maintain appropriate inventory and visibility of PG&A products
Manage event coordination on behalf of region for dealer and consumer-based trade shows
Assist sales and marketing with product and program introductions
Provides required customer, marketplace, and competitive intelligence reporting
Represents Polaris in a professional manner at all times and promotes professionalism and goodwill within the dealer network
Minimum one to two years of sales experience required; inside sales experience preferred
Experience with business to business and business to consumer sales preferred
Strong numeric skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Basic knowledge and application of statistics
Proficiency with computer programs: Word, PowerPoint, Excel
Excellent phone communication skills are required

Rep, Inside Sales Resume Examples & Samples

Navigate through the order entry systems, processes and procedures
Proactively demonstrate the defined value of partnering with The Harvard Drug Group both pre- and post-sales
Demonstrate positive interactions with customers and team members
High School Graduate or Equivalent

Rep, Inside Sales Resume Examples & Samples

Sells Dell’s Outlet products and services, including Desktops, Laptops, S & P and service contracts
Inside sales role, which primarily takes calls or Chats on an inbound phone and Chat Queue and sells direct to the Consumer and Small business customers
Responds to customer inquiries
Able to explain technical, industry, and market facts to position Dell as a competitive solution
Normally receives no instruction on routine work and receives general instructions for new sales activities
Follows protocols
Receives periodic supervision on new assignments
Work guided by assignment objectives
Number of Accounts: High number of small business accounts or consumers
1-2 years of relevant experience. General industry and competitor knowledge
Basic customer relationship skills
Understands the administrative and operational requirements of the job
Demonstrates good judgment in analyzing information to make routine decisions. High school diploma or equivalent required

Rep, Inside Sales Resume Examples & Samples

4 to 6 years of relevant experience
Advanced customer relationship skills
Associates degree, technical college or some college course work preferred

Rep, Inside Sales Resume Examples & Samples

Learning a broad range of Dell technology, products, and services and is able to identify how these products and services align to customer needs
Follows up with occasional outbound calls
Typically establishes own priorities within guidelines
Regularly adjusts to multiple demands and shifting priorities
May provide procedural guidance to others
Independently gathers resources and information needed to complete sales activities
Number of Products/Services Sold: Typically focused on one or two LOBs and attached warranties
Type of Product/Service Sold: Computers, printers, peripherals and break/fix
Number of Accounts: High number of small accounts or consumers
To Whom is the Product/Service Being Sold: Sells products/services to an individual consumer or assists senior sales personnel with transactional aspects of the sale
Number of Decision Makers Involved in the Sale: Typically sells to only one decision maker (a consumer)
Industry: Single industry sales, typically consumer
Function: Able to function in call center environment. Transactional aptitude
Products and Services: Sells a limited range of hardware products and services
Customers: Consumer customers. May assist senior representatives on larger accounts
Should be open to work in night shifts in a 24x7 environment
Should be open to relocate to Hyderabad

Account Rep, Inside Sales Resume Examples & Samples

The candidate must have solid customer relationship skills, strong verbal and written communication skills, as well as strong organizational and planning skills. This individual will work collaboratively with a cross functional team in order to build new business relationships and initiate/increase solution sales to targeted small and medium business customer prospects. The candidate will scope, price, quote, negotiate and provide technical product information and support on an ongoing basis via the telephone. Will make around 40-50 outbound calls daily to acquire new acquisitions and follow up
Requires proven selling ability in previous job
Must be able to work in a team environment and demonstrate strong leadership, presentation, and planning ability, as well as verbal and written communication skills
Demonstrate an ability to cope with a complex and changing environment while projecting a positive sales attitude

Rep, Inside Sales Resume Examples & Samples

Drives inbound and outbound calls, emails, and quote requests to focus on maintaining and expanding customer relationships as well as increasing conversion gains with existing and new customers
Acts as a trusted business advisor to the customer and utilizes the knowledge of Dell Services products, technology, and tools to help customers grow & thrive
Recommends services solutions considering customer needs and Dell interests
Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted segments
Makes decisions based upon an appropriate amount of information/data analysis

Rep, Inside Sales Resume Examples & Samples

High Email response rate. Ability to action minimum of 50 emails /day
Sales minded with a sense of urgency to get to the required results (drive for results)
Proficient in managing time and resources, capable at self-managing from a day to day perspective
Viewed as a trusted expert to the customer and uses knowledge of Dell’s services to recommend appropriate APOS services
Managing complexity, engaging with very large accounts and very experienced sales teams skills
Is proficient in a broader range of service offerings
Utilizes effective probing to identify, evaluate, and recommend alternative solutions
Analyzes multiple factors to both anticipate/identify customer problems/needs and recommends appropriate solutions including specific finance solutions
Engages cross functional resources, regardless of geographic location, in order to achieve goal/meet customer needs
Broad understanding of services and technology in the industry; contributing beyond self, sought out by others
Work with sales team, sales management and support services sales specialists on account planning activity
Engage in a relationship with the management of the segments and/or geographical regions within scope ensuring a longer term APOS sales strategy is put in place
Lead APOS business and pipeline management process for assigned account set
Proactively identifies customer needs/requirements and recommends/quotes appropriate Dell APOS Services
Acts as a subject matter expert on all elements of the APOS Services portfolio to support the sales organization to meet and/or exceed their objectives
Works with Sales teams to sell APOS offerings and provides on-going communication with Sales teams to ensure a consistent and cohesive message to the customer
Focuses on delivering a positive customer experience according to Dell standards and ethics through engaging with the customer directly whilst building a relationship
Develop, implement and follow up on plans to ensure best in class performance for the programs that he/she is responsible for
Stays up to date with all new services offerings (POS and APOS) and Solutions, including market and competition trends
Assists in the on-going education/development within the broader APOS team, including coaching them on how to sell APOS Services effectively
Support successful role out of new APOS services offers
Pro-active interlock with Technical Support Teams including Technical Account Managers and Service Delivery Managers to expand account knowledge and to work on sales leads for assigned account territory
Usage and adoption of key business tools including; RoD, Gii, DellServ ,Report Viewer , DELTA, Bid Pipeline migrating to Sales Force.com and Sales View
Strong Drive for Results and ‘Getting Things Done’ Attitude with proven record in the current role
Minimum Graduates in any stream. (10+2+3)
Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience – full time experience

Rep, Inside Sales Resume Examples & Samples

Drives the financial attainment of a designated group of inside sales representatives
Continuously monitors team performance, identifying specific training and coaching needs within the team
Recommends, implements, and monitors actions required to keep the team engaged, motivated and delivering results
Promotes collaboration and accountability to meet team goals
Maintains good internal and external customer relationships
Partners with leadership and other cross functional stakeholders to drive and leverage best practices
Properly documents key processes
Actively participates on key initiatives/projects as designated by team leader

Rep, Inside Sales Resume Examples & Samples

Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers/partners
Work guided by sales team requirements or department objectives
Establishes own priorities within general guidelines
Functions as the primary inside sales demand generalist and support to the field sales leader Partners with all sales internal resources, including channel (as applicable) in both strategy and execution
May provide direction/coaching to less experienced team members
Work independently and in a team environment
Working knowledge of computer and MS Office applications
Goal/Career oriented and self-motivated

Senior Customer Renewals Rep, Inside Sales Resume Examples & Samples

Act as the retention expert for a designated territory and mitigate churn of accounts and recurring revenue
Lead and manage resolution to cases causing dissatisfaction using a defined process, including technical issues, business/financial and will be the lead in overcoming competitive challenges
Act as the customer’s internal advocate to deliver customer satisfaction, including coordination with other internal groups to problem solve
Once customers are happy (green light), cross sell, upsell, secure future renewals
Become a product expert and be able to explain the value proposition
Take proactive measure to foresee potential issues in their territory including generating and monitoring reports and create action plans to resolve
3+ years of experience working in an account management, sales, or customer success/retention role
Strong written and verbal communicator
Intermediate Word/Excel skills
CRM and or ERP experience (Salesforce.com, Netsuite.com, etc)
Technical acumen e.g. understanding of networks, software, licensing