HR Support Resume Samples
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HR Support Resume Samples
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RJ
R Jones
Reese
Jones
4236 Dickens River
San Francisco
CA
+1 (555) 628 2531
4236 Dickens River
San Francisco
CA
Phone
p
+1 (555) 628 2531
Experience
Experience
Phoenix, AZ
HR Support
Phoenix, AZ
Franecki, Stoltenberg and Sipes
Phoenix, AZ
HR Support
- Interpreting, assisting and advising employees and managers regarding HR procedures and policies within the specified guidelines
- Support HR Manager in Designing Employee Engagement Calendar
- Completing employment related paperwork such as status change forms ensuring accuracy and confidentiality
- Assists employees with the completion of forms
- Assists employees with navigation of HR sites
- Assist with the confection of labor, on call and tuition agreements
- Assist with basic tasks the payroll process,
Detroit, MI
HR Support B
Detroit, MI
Tremblay-Shanahan
Detroit, MI
HR Support B
- Provides complex front-line HR support and information to HR, managers and employees
- Participate in activities designed to improve customer satisfaction and business performance
- Create candidate profile in Siemens Personal Assistant (SPA) tool and communicate booking instructions to candidates
- Assist with metric reporting and Case and Order ticket requests in a timely fashion
- Coordinate interview scheduling and travel process with candidate, Hiring Manager, and panel members
- Manage the collection and processing of candidate expense reimbursement forms
- Establishes and maintains departmental/employee records, files, logs
present
Houston, TX
HR Support Specialist
Houston, TX
Parker-Parker
present
Houston, TX
HR Support Specialist
present
- Provides coverage for administrative assistants/executive assistants
- Assist with Process improvement ideas for ECC management
- Regularly updates self on process development to further improve work processes
- Provides assistance in process improvement efforts
- Assist in monitoring of performance reviews
- Performs duties and tasks that reflect substantial variety and complexity. Assists others in the resolution of complex problems and issues
- Evaluate and recommend process improvements as work evolves and as new Taleo
Education
Education
Bachelor’s Degree in Human Resources
Bachelor’s Degree in Human Resources
University of Georgia
Bachelor’s Degree in Human Resources
Skills
Skills
- Intermediate Ability to work as part of a team Displays a commitment to service, be process oriented, and have a sense of urgency balanced with good judgment
- Excellent interpersonal skills; able to interact with all levels of employees
- Attention to detail, accuracy and quality standards in a processing/servicing environment
- Excellent customer service
- Intermediate Other Displays committment to service, be process oriented, and have a sense of urgency balanced with good judgment
- Intermediate Ability to work within tight timeframes and meet strict deadlines
- Advanced Demonstrated ability to deal with confidential information
- Stable work history
- Ability to multitask and prioritize, with flexibility for changing focus
- Ability to manage and coordinate multiple calendars using Microsoft Outlook
15 HR Support resume templates
Read our complete resume writing guides
1
HR Support Specialist Resume Examples & Samples
- Applies advanced skills and procedures appropriate for the position within Human Resources
- Schedules, reports, and tracks information for department
- Assists with research and documentation for projects. May prepare analyses of information
- Provides assistance in process improvement efforts
- Maintains documentation and communication
- May assist in orienting and training lower level employees
- May assign and check the work of lower level employees and/or be designated as "lead" worker
- Basic office practices, procedures and methods
- Advanced MicroSoft Office applications
- Visio or MS Project a plus
- Execute instructions and request clarification when necessary
- Provide courteous, timely service when addressing customer questions and concerns
- Speak clearly and concisely
- Convey information clearly and effectively through both formal and informal documents
- Constructively work under stress and pressure when faced with high workloads and deadlines
- Promote team cohesiveness, cooperation, and effectiveness
- Create and maintain PowerPoint presentations and Excel spreadsheets
2
Junior HR Support Resume Examples & Samples
- Coordinating workforce administration
- Ensuring accurate data updates in the HR system and the case management tool
- Ensuring adherence to regulations, policies and processes
- Ensuring high degree of client orientation, handling of requests with the right priority and in a professional manner
- Testing of a new HR tool
3
Temporary HR Support / Technical Specialist Resume Examples & Samples
- Responsible for day-to-day activities related to PeopleSoft transactions including system administration, particularly in job, position management, e-profile and self-service
- PeopleSoft data entry and auditing
- PeopleSoft query creation
- Provide system support to end users
- Maintain and support a variety of reports; act as main point-of-contact for all ad-hoc and scheduled report requests, creating reports as required
- Must have excellent communication, interpersonal and customer services skills as well as strong analytical and problem solving skills, and the ability to organize and multitask, use initiative and judgment to accomplish results, and complete assignments in an accurate and timely manner, under pressure
- Ability to handle and maintain the highest level of confidentiality is critical
- Work collaboratively with team members and to troubleshoot, research and escalate issues as necessary, proactively keeping end-users aware of status and taking responsibility for ensuring that outstanding issues are addressed in a timely manner
- Bachelor of arts or science
- 1 - 2 years experience as PeopleSoft technical user in the job, position management and e-profile modules (comp and benefits experience is not required)
- Must be able to build and maintain good working relationships with a diverse group
- Detail-oriented with the ability to multitask in a fast paced environment
- Works effectively either individually or as part of a team
- Intermediate knowledge of Microsoft Office (Word, Excel, Outlook)
4
SAP HR Support Analyst Resume Examples & Samples
- Overall ownership of support calls, ensuring the team's SLA's are met with a strong customer service focus
- Investigates requests which cannot be resolved immediately, by analysing nature of the request and routing to appropriate support
- Contribute to our change request process with the other analysts in the team
- Conduct daily checks to ensure our daily workflows and updates have functioned correctly. E.g. AD checks, Workflow checks etc
- Participate in HR support pack testing
- Assist with process improvement, knowledge base improvement suggestions and peer training
- Deliver training to all new HR Professionals within the company and ensure all documentation in this area is kept up to date
- Ensure all new graduates on the team are trained up and follow our Induction Training plan
- 2+ years technical experience in the following areas
- Hands on experience with managing support for SAP/ other ERP systems
- Excellent troubleshooting skills to assist in identifying and resolving issues
- Ability to see hidden problems
- Strong communicator with good interpersonal skills
- Demonstrate skills in creative thinking, teamwork, problem solving, decision-making, time management, and verbal and written communications
- Uses rigorous logic and methods to solve difficult problems with effective solutions
- A team player who has the ability to motivate others
- Have the ability to challenge and question existing processes
- Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better
- Comfortable with ambiguity and juggling resources based on priority
5
HR Support Senior Associate With Fluent English Resume Examples & Samples
- Attends to HR functional inquiries/requests/transactions as assigned (including inquiries or requests via telephone or email) in accordance with established policies and procedures
- Ensures all new process updates are incorporated while processing transactions
- Fills in during the absence of the Supervisor (if needed)
- Follows through on commitments and takes responsibility for results; effectively prioritizes
6
HR Support Representative Resume Examples & Samples
- Handle incoming calls regarding HR/Payroll related items
- Consistently provide excellent and efficient service to employees, managers and HR partners via phone and email interactions
- Proactively seek ways to serve customers/partners beyond initial requests to ensure all possible current and future needs are met
- Demonstrate sound judgment and initiative to immediately address and/or escalate requests
- Promote self-service tools and proactively educate customers/partners on how to efficiently utilize tools
- Actively engage in process improvement efforts to increase efficiency and customer satisfaction
- Monitor and manage centralized mailboxes to ensure timely responses or triage/routing to appropriate team
- Participate in ad hoc projects as needed
- Superior customer service delivery exhibiting behaviors that display pro-activeness, listening skills and identification of unexpressed needs
- Bachelor’s degree preferred with excellent customer service orientation
- Demonstrated ability to work collaboratively, proactively and enthusiastically with others within an organization
- Proven experience in proactively identifying process improvements and engaging in associated implementation efforts Demonstrated resilience and determination, able to adjust in changing environment and priorities
- Ability to work effectively in an environment where compliance with processes and procedures is of priority
- Good working knowledge of HR business processes
- Highly motivated, analytical, organized and methodical
- Availability to work shifts between the hours of 8:00AM and 8:00PM
7
HR Support Center Resume Examples & Samples
- Demonstrated proficiency in responding to customer requests, problem solving, processing administrative transactions and case management for a variety of areas, such as but not limited to benefits administration, staffing administration, learning administration, compensation administration, relocation administration, HRIS data reporting, policy application, etc
- Possesses up-to-date knowledge regarding the policies, programs, processes and procedures in all HR disciplines
- Looks for new applications of technology to streamline current work
8
HR Support Services Manager, AP Resume Examples & Samples
- Strategic thinking, strong communication and interpersonal skills to be able to sell and gain support for strategy deployment
- Alliance builder with internal/external partners at different level
- Customer service mind-set, high confidentiality requirement, operational excellence, project management, Lean Six Sigma knowledge and skillset (certified GB/BB is preferred), and change management capability
- Familiar with China Labor Law, social security regulations/policies and standard HR processes, systems
- Excellent English speaking and report writing
- Excellent computer skills especially in word, excel, PowerPoint. Good presentation skill
- Experienced team management skills and strong leadership capability
- Mature, independent, strong self-motivation, team work, innovative thinking, working under pressure, humility
- Perseverance, Pro-active work, Responsible and conscientious for the job
- Pay attention to details and accountability
9
Oracle ERP HR Support Resume Examples & Samples
- Analyze, design, configure, test and deploy Oracle HRMS module enhancements and self-service framework personalizations to support business processes
- Implement HCMS projects involving configuration, testing, user training and project management
- Liaise across IT domains to deliver HCMS functionality including but not limited to infrastructure engineering, database, security and operations support
- Provide day to day support of the Oracle HCMS environment including applying periodic RUPs, annual Compensation and Open Enrollment support, ad-hoc requests from business and production system support
- Must be able to produce detailed system requirements specifications, complex data flow diagrams, test plans, swim lane and process diagrams using standardized documentation methods
- Ensure that proposed solutions comply with the company’s technology direction
- Ensure compliance with company’s change and security policies
- Work closely with development and design teams in the creation and validation of user interfaces and functional/non-functional requirements
- Provide general technical support for Oracle eBS HCMS system and other HRIS systems used by the Bank and user training
- Late night production support and weekend implementation work will be required
- 5 years experience working and supporting HR IT requirements
- Minimum 5 years of experience in Oracle eBS HCMS
- Oracle 12g experience is a must
- TOAD experience is a must
- Good PL/SQL programming skills
- Strong analytical, written and verbal communication skills
- Project Management skills using MS Project
- Excellent troubleshooting and problem solving abilities
- Must be willing to work in an energetic, fast paced and team-oriented development environment
- Ability to manage multiple priorities effectively is a necessity
- Functional level support and leadership in identifying and implementing new HRIT initiatives
- Ability to manage conflicting requirements and expectations
- University Degree/Preferably in a field related to computer science or software engineering
- Oracle HCMS certification a plus
- Ability to clearly describe HR end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams
- Must have Oracle HCMS R12 implementation experience with a number of the HCM Modules such as, Core HR, OAB, Self Service, Compensation Workbench, UPK. etc
- Excellent communication skills with the ability to drive consensus and absorb and present complex ideas in a succinct and accurate manner
- Team oriented approach
10
Mena Core HR Support Resume Examples & Samples
- Functional & Reporting Support on the Global Human Resource System- GHRS
- Respond to client requests through email/telephone
- Completing all assignments & ensuring quality keeping the timeliness
- Contribute individually, being a role model to others
- Coach and mentor junior peers when called upon to do so
- Understand and follow workplace policies and procedures
- 1- 3 yrs experience with exposure to HR processes, HR Systems
- Should be Proficient in MS office suite (MS Excel) & Analytical skills
- Hard working, be able to stay focused when doing repetitive work, and remain calm during challenging assignments
11
HR Support Specialist Internship Resume Examples & Samples
- Liaise with HR Shared Service Centre personnel (daily)
- Maintain HR Core ticket tracking metrics (daily)
- Perform audits on HR data (weekly)
- Contact for HR and Line clients and their questions / problem-solving related to NIBR HR operations; proactively update on upcoming process changes (varies)
- Participate in projects to improve, optimise and simplify HR processes, working closely with other groups including HR Business Excellence (varies)
12
Labor Coordinator / HR Support Resume Examples & Samples
- Assist Management on all aspects related to regular and seasonal employees including but not limited to: recruitment, on boarding process, absent leaves management and employee performance issues, among others, ensuring compliance with company guidelines and procedures
- Supports HR department in the implementation of policies and procedures and coach supervisors/managers on its interpretation, benefits administration, HR Compliance Trainings, administration of the recognition program, coordination of employee related events/activities, HR Metrics data gathering and report generation
- Work in coordination with Occupational Nurse or EHS Department employees’ leaves and notify Administrative Assistant leaves approval. In coordination with EHS, HR Lead and legal department manage and follow up reasonable accommodation cases
- Work with Project Leads in order to plan labor needs effectively. This also include contacting external recruitment source, government agencies, Universities, internal and external job posting, interview and on boarding coordination with appropriate resources among others
- Identify areas of opportunity and implement continuous improvement ideas on areas of responsibility
- BA degree in Business Administration
- At least three years of experience in Human Resources
- Must be computer literate (Microsoft Office) and well organized
- Fully bilingual (English/Spanish) with good communication skills
- Ability to prioritize and work on multiple tasks
13
HR Support Resume Examples & Samples
- Support for HR department
- Creating and Maintaining Reports
- Daily communication with colleagues
- BSc or MSc degree (HR,economic)
- Experience (at least 1 semester) as part of an internship or studies
- Microsoft office knowledge
- Communication skills, ability to work as part of a team
- A cooperative, flexible and adaptable work approach
- Ability to learn fast and ambition to grow within the organization
- Well organized and a good eye for detailed
14
HR Support for Recruiting With French & English Resume Examples & Samples
- Handling the administrative process from the closing stage
- Communication with final candidates and French universities
- Ensuring accuracy of the documents necessary for the hiring process (contracts, school forms etc.)
- Ensuring signing of the documents with colleagues based in France within specified time frames
- Ad-hoc reporting, data maintenance
- Additional tasks based on current needs
- Fluent written and spoken French – at least B2 is a must
- Ability to work on multiple tasks under pressure and to deadlines
- Ability to work in virtual team
- Good communication skills with internal and external parties – e-mails, phone calls
- Team-worker who knows to work in an independent way
- Motivated and quality driven
- Business writing skills
- Knowledge/interest in the area of recruiting
- Previous experience in HR areas is beneficial
15
HR Support Center Representative Resume Examples & Samples
- Delivering Results with Integrity
- Sharing Information
- Building Relationships of Trust
- Engaging Customers
- Drives Execution
- Application of McKesson Systems, Policies and Processes
- Quality and Detail Orientation
16
HR Support Associate Resume Examples & Samples
- Supports internal customers in the daily administration of HR policies and procedures
- Provides employee services and disseminate HR employee communications
- Administers assigned programs such as tuition reimbursement, awards, leaves of absences and employee status changes
- Maintains employee records, files and databases
- Tracks, inputs and compiles data
- Produces reports and communications
- Facilitates new hire processing and orientation
- Serves as a liaison with internal and external customers in the delivery of HR programs and services
- Supports HR team and performs other duties as assigned
- Works with minimal supervision
- Associates degree AND six (6)+ years human resources experience required. Bachelors degree preferred
- Two (2)+ years related experience in an HR department required
- Advanced proficiency in Microsoft Office Suite and proficiency in SAP required
- Working knowledge of Taleo and SuccessFactors preferred
- Team player with the ability to exhibit flexibility and manage conflicting priorities
- Strong customer service focus and the ability maintain composure under pressure
17
HR Support Specialist Resume Examples & Samples
- Enter and maintain company employee information in Oracle HRIS, including the systems data integrity and confidentiality
- Liaison between GHRIS and Emerson Company contacts by interacting with company HR and processing transactions in Oracle as requested by the Emerson companies
- Track resolution of issues and risks critical to production and processes
- Develop and maintain communication process for the Business Units to reliably and accurately process HR transactions
- Provide support for employee transfers across Emerson Business Units
- Provide mass salary updates as requested by divisions
- Participate in any system related testing
- Run and provide reports on a timely basis to Emerson Company contacts
- Participate in periodic HUG (HRMS Users Group) meetings to survey company enhancement requests, review current system issues, and review new system enhancements
- Provide support to functional users and resolve questions
- Provide input to assist with the development of in-house training to Business Unit users as needed
- Troubleshoot and resolve problems encountered and help design solutions and audit reports
- Attend periodic trainings to maintain levels of proficiency
- Maintain expertise in the software tools that are used to manage and maintain accurate HRMS processing
- Maintain and manage the HR Shared Service mailbox
- Assist in the periodic review of departmental operating procedures to optimize efficiency and effectiveness
- To provide excellent customer service to customers by timely response, accurate information, proactive assistance, and proper, accurate, and timely information processing
- Regularly updates self on process development to further improve work processes
- Responsible in updating run sheet, contact list, and other HR related documentation of the team
- Assist in the periodic review of departmental operating procedures to optimize efficiency and effectiveness. Contributes at least one process improvement for the whole year
- Provide production and customer related input for the GHRIS business plan
- Contribute to other projects if requested
18
HR Support Associate Resume Examples & Samples
- Accountable for all personnel actions are in compliance with current Human Resources polices and guidelines
- Troubleshoots, analyzes, detects, identifies and corrects problems and deficiencies
- Produce employee information for analysis and decision making, statistical data and other employee-related reports as required. Performs related duties as assigned
- Defines and documents SAP HR systems processes and transactions in support of business processes defined by functional unit process owners
- Leave of absence coordinator for all leaves including medical, FMLA, personal, military, etc
- Research and explain benefit polices/procedures for employees
- Maintains both manual and automated personnel records, collects and compiles sensitive and confidential personnel statistics
- In accordance with procedures, finishes information to authorized persons and/or agencies
- Identify process improvement opportunities, define goals, develop project plans and facilitate execution of the plan
- Develop comprehensive HR metrics scorecard aligned with group and division operations and business initiatives
- Assist in developing ongoing and updated SAP Training Material and delivers the training in person and over conference calls
- Coach the HR function in continuous improvement and the benefits there of to help facilitate the transformation of the organization into a “best-in-class” HR team
- Working in a dynamic HR organization candidate may be assigned other duties and responsibilities as required
- Associates degree in HR or other relevant field is required. Bachelor’s degree is preferred
- Minimum (6) years total relevant HRIS experience, preference given for SAP experience, of which 3 years must be hands on in HRIS
- Professional HR experience preference in the Manufacturing or Aerospace & Defense industry
- Demonstrated history of significant customer deliverables, building rapport, and influencing decisions
- Must be proficient in all Microsoft Office applications and diverse experience in HR related software solutions
- Demonstrate the ability to clearly communicate both in verbal and written communication
19
Electronic Security & HR Support Supervisor Resume Examples & Samples
- Provide day to day leadership to HR Support team personnel to set up, enter and maintain employee records
- Provide guidance to HR Support personnel on a wide range of HR policies, procedures and processes across all functional areas to provide accurate and timely response to customer contacts
- Oversee all the HR Support processes including calls, emails, paper mail, faxes, walk-in contacts
- Manage the development and implementation of new processes and procedures
- Establish service level agreements
- Communicate regularly with all functional areas of HR to obtain projected service, program and event initiatives
- Engage in work force planning to ensure adequate coverage at peak times, prepare for and re-deploy personnel to other off-line tasks as appropriate
- Continuous improvement of processes
- Manage performance by providing regular feedback through one on one meetings, and tailoring development plans to achieve maximum performance and to ready these individuals for future roles
- Bachelor’s degree in Human Resources, Business Administration or related field
- A minimum of 3 years of professional level experience in HR is required
- A minimum of 2 years of supervising experience, preferably gained from an MNC set-up
- Previous experience in a similar role
- Strong database population, maintenance and reporting experience
- Employee services and benefits experience
20
HR Support Resume Examples & Samples
- Coordination of Interviews
- Sending out invitations
- Creation of rejection letters (electronic and via post)
- Candidates-preselection
- Coordination of first working days of new employees
- Filing of documents
- Preparation of Reka Checks with serial prints for 200 employees
- Creation of certificates
- Creation of award certificates
- Creation of Service Award letters
- Normal mutations in SAP (change of address, marital status etc.)
- Post sorting
- Classification of confirmation of course attendance and actualising them in Excel
- Sending doctor certificates to Payroll
- Forwarding of NBU Messages to payroll
- Filing of quality conversation formulars
- Absolute discretion when dealing with confidential personal- and company data
- Independent and thorough way of working
- Technical affinity and being comfortable in working with IT systems
- Very good German- as well as English skills
21
HR Support Lead Resume Examples & Samples
- Prepare on-going and special reports while obtaining necessary data and information from various sources
- Collects and prepares highly confidential information for the use in presentations/meetings
- Scan incoming periodicals for articles about/pertinent to the company/function; serve as a backup to corporate communications team in creating weekly clips emails
- Coordinates special programs and/or events
- Bachelor’s degree in related field preferred; High School diploma or GED required
- High level of proficiency with office systems (to include, but not limited to, MS Word, Excel, PowerPoint, Outlook and Publisher)
- Ability to handle confidential material with discretion
- Considerable experience in managing multiple and high level priorities simultaneously
- Ability to manage multiple projects at a time and prioritize tasks
- Thorough knowledge of technical and business vocabulary
22
Global Service Lifecycle Lead-employee Services HR Support Resume Examples & Samples
- 5 years of experience in a shared services work environment, with demonstrated experience supporting COE and/or extended partners as well as project management experience
- Service Excellence Planning and Organisation Process Management
- Managing Multiple Priorities
- Customer Service and Relationship Management
- Ability to influence and negotiate
- Comfortable working with minimal supervision
- Experience with Siebel and/or other case management tools a plus
- Ability to deliver training (presentations and/or facilitation) both in person and virtually (Webex and/or telepresence)
23
HR Support B Resume Examples & Samples
- Coordinate interview scheduling and travel process with candidate, Hiring Manager, and panel members
- Create candidate profile in Siemens Personal Assistant (SPA) tool and communicate booking instructions to candidates
- Manage the collection and processing of candidate expense reimbursement forms
- Validate and process employee referral bonus payouts
- Support and monitor application process through Sterling BackCheck platform
- Process pre-identified internals following standardized offer process
- Gather offer details and generate appropriate offer letters including appropriate addendums; distribute to TA Recruiters for approval. Deliver offers to candidates through the appropriate platforms/process
- Track and store applications, approval emails and offer letters within the end to end process
- Coordinate and support the Pre-boarding, On-boarding process working closely with members of the TA recruiting team, HR staff, Hiring Managers, FSS, and new hires
- Ensure necessary on-boarding documentation is complete & submitted as part of the EOB process
- Initiate background check investigations and drug screens through Sterling BackCheck platform for candidates and Union Hires (if applicable) and monitor progress including communicating any concerns to the TA Recruiter/HRC
- Partner with Electronic Data Management (EDM), Compensation organizations (if applicable), and the Domestic Relocation LOS (if applicable) to forward appropriate new hire information for processing
- Send new hire welcome letters with confirmed start date and location
- Track and monitor all requests in Case Management system through completion
- Interact with Candidates, TA Recruitment, HR Staff, and Hiring Managers, when necessary, to assist with any questions/challenges they may have around the recruiting and on-boarding process
- Assist with metric reporting and Case and Order ticket requests in a timely fashion
- Participate and contribute to team meetings and one-on-one session
- Knowledge of applicant tracking systems (Taleo preferred)
- Phone systems/call ticketing systems preferred (C’Ontact preferred)
- Highly proficient in Microsoft Office- Outlook, PowerPoint, Excel, Word, Visio
- 5% Travel Required
- Previous experience supporting multiple people from an administration capacity
- Strong administrative skills experience including typing 45 wpm and utilizing the MS Suite tools proficiently (MS Office, Word, Excel, and PowerPoint)
- Direct Recruiting and Staffing experience preferred in handling offer letter creation, on boarding new hires, interview scheduling, candidate reimbursement processing
- Experience with Sterling BackCheck, Taleo ATS, Fusion HRIS, C’Ontact Case Management, SPA
- Ability to manage multiple commitments in fast-paced environment
- Ability to prioritize and manage a variety of tasks and meet deadlines
- Ability to interface with all levels of people and handle difficult situations when necessary
- Takes initiative to improve efficiencies as deemed necessary
24
HR Support B Resume Examples & Samples
- Answers calls, listens to requests, retrieves information, relays responses to the customer via phone, fax, or e-mail using the available technology at their disposal and performs all administrative tasks associated with completion
- Maintains records of transactions for all customer contacts using Oracle HR Helpdesk in accordance with Human Resources record directives and policy
- Compiles and prepares complex reports, presentations, and/or personnel statistics
- Participate in activities designed to improve customer satisfaction and business performance
- Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is difficult or complex
- Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
- Use decision-support tools to answer questions and or process HR transactions
- Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking
- In addition, must maintain broad knowledge of client products and services
- 2-5 years of successful experience in customer service, call centers, data processing or human resources is required
- Excellent people skills and sensitivity to intercultural issues
- Microsoft Office Tools (Excel, PowerPoint, Word)
- Typing proficiency is required
- Payroll System / PeopleSoft Payroll Knowledge
- Knowledge of computers, relevant and applicable client/server applications is required
- Excellent interpersonal and communication (verbal & written) skills a must
- No travel is required for this position
- College degree a plus
- Spanish or French Canadian language skills a plus
- Experience In help desk applications and database reporting and query Tools is preferred
- Strong understanding of human resources policies, procedures, and benefits is preferred
- Extensive payroll knowledge is a plus
25
Local HR Support Resume Examples & Samples
- Administration of contractual changes
- Advanced English (both written and spoken)
- Romanian Native
- Quality driven, analytical and problem solving skills
- 0-2 years of work experience in similar role in HR or customer service area is a plus
26
AEE Dalian Field HR Support Associate Manager Resume Examples & Samples
- Undergraduate degree or equivalent with preference for concentration in Human Resources
- Minimum 6+ years industry experience, with strong business sense of human resources
- Strong knowledge of HR KPI design and implementation
- Strong supervisory and project management skills
- Strong organizational, time management and multi-tasking skills
- Ability to delegate and manage work to meet deadlines
- Flexibility and team management skills
- Strong knowledge of country labor laws
- Strong team and stakeholder management skills
- Ability to effectively interface with multiple geographies and cultures
- Microsoft skills
27
HR Support Specialist Resume Examples & Samples
- Completes data entry of all associate changes to include new hires, terms, job changes, personal data changes, benefits, etc
- Works with peers and other members of the HR team in the administration of HR programs such as benefits enrollment, Tuition Assistance, Referral Awards, etc
- Solicits, compiles and distributes candidate feedback from interviewers
- Supports the continuous improvement and development of processing procedure documentation
- Assists with new hire orientation as required
- Assists with preparation and delivery of job fairs and other WellCare HR events
- Completes special projects as assigned
- Required a High School or GED
- Preferred an Associate's Degree in Business Administration or related field
- Required 3+ years of experience in Human Resources or a similar administrative area
- Preferred 1+ year of experience in Benefits and/or Leave of Absence experience
- Advanced demonstrated ability to deal with confidential information
- Intermediate ability to work within tight timeframes and meet strict deadlines
- Intermediate demonstrated time management and priority setting skills
- Beginner ability to work in a fast paced environment with changing priorities
- Beginner ability to multi-task
- Beginner ability to represent the company with external constituents
- Intermediate displays commitment to service, is process oriented, and has a sense of urgency balanced with good judgment
- Required beginner Human Resource Management Systems (Generic)
- Intermediate to advanced MS Excel skills required
- Required beginner Microsoft Word
- Required beginner Microsoft Outlook
- Preferred beginner Microsoft PowerPoint
28
HR Support Services Coordinator Resume Examples & Samples
- Answer and process requests/inquiries from HR and managers via phone, email, ticketing system, voicemail, fax, etc. with a first contact resolution goal
- Process appropriate, accurate and timely employee and business transactions in the HRMS systems where not appropriate for self-service including new hires, terminations, promotions, pay changes, leaves of absence, costing changes, rehires, supervisor changes, transfers, tax changes, direct deposit, personal changes, corrections, etc
- Conduct SOX/Compliance auditing for key controls for data integrity in key financial risk areas on a regular basis to ensure data integrity
- Audit and QC Data
- Provide courteous feedback and coaching to HR and managers
- Partner with the HR Support Services team, e-HR team and other HR departments and managers to resolve inquiries and issues
- Identify and recommend opportunities for improvement and partner with the appropriate parties to test and implement new improvements
- Work closely with the Payroll, Benefits, Pension and Fleet departments to ensure timely and correct pay, benefits information, issue resolution, and change implementation
- Partner with HRBP’s and COE’s to facilitate consistent and timely provision of source documents
- Provide back-up support to other HR Support Services team members as needed
- Associate’s degree preferred with a minimum of 2 years of HR, recruitment/staffing, call center or similar experience working with a high volume of transactions
- Experience with HR systems, PeopleSoft Strongly preferred (Sharepoint sites, background verification, self-service, etc.)
- Excel Experience is Strongly preferred
- Experience with PeopleSoft correction mode a plus
29
HR Support Specialist Resume Examples & Samples
- The principal purpose of the HR Support Specialist is to provide Hertz candidates / employees with timely, consistent and accurate Human Resource Solutions through a centralized point of contact. The HR Employee Care Center (HR ECC) is committed to providing quality service through teamwork with a proactive approach, while striving to exceed our customers’ expectations in our ongoing pursuit of excellence
- The HR Support Specialist will work closely with HR Business Partners to provide support and ensure there is continuous focus on timeliness, accuracy, efficiency, effectiveness, customer service and quality. The overall objective is to drive HR process transformation in a way that increases performance and employee satisfaction by leading a culture of continuous improvement
- The HR Support Specialist will work closely with Recruiters and Recruiting Managers to provide support and ensure candidates are on-boarded as quickly as possible
- It’s a mandatory requirement to learn, have a full and thorough understanding of all systems used by the Employee Care Center. This will ensure a high level of data integrity with the Oracle HRMS system. Systems include but are not limited to; icims, Sterling, eScreen, and Oracle. information to ensure the data integrity of information processed into Oracle is accurate and correct
- Minimum 1 year recent experience working in an HR Related role; performing HR generalist functions or related work
- Alpha Numeric data entry skills
- Experience working with attention to detail and accuracy in a repetitive environment
- Experience working in an HR call center environment or related customer service experience
- Bilingual in Spanish; both speaking and reading
- Working knowledge of Oracle Application
30
HR Support Specialist Resume Examples & Samples
- Provide general Talent Management support to Team Members and managers by applying basic knowledge of talent management concepts and procedures via multiple contact formats and escalating to senior staff as appropriate
- Prioritize administrative support for various Talent Management departments
- Responsible for corresponding with third parties regarding terminated team member garnishments, medical support orders and wage audits
- Aligned with Talent Management COEs to ensure seamless transfer of information related to current projects and updates
- Assist with the execution of the Unemployment Claims process and Leave of Absence administration processes working directly with senior staff as appropriate
- Assist with data integrity audits regarding information stored in HRIS systems
- Ability to work 10 am – 7 pm (May to September) & 11 am – 8 pm (October to April)
- Effective time management
- A two year associate/technical degree in Human Resources or equivalent experience and training; or equivalent combination of education and experience
31
HR Support Coordinator Resume Examples & Samples
- Minimum 3 years administrative experience preferably in an international (multi continental) environment; experience in HR highly preferred
- Fluent Dutch and English, both written and spoken
- Basic knowledge of Dutch employment regulations a plus
32
AEE Dalian GC Field HR Support Resume Examples & Samples
- Undergraduate degree or equivalent with preference for concentration in Human Resources or Performance Management and Personnel Admin
- Some knowledge of country labor laws
- Career Management
- Issue identification, escalation and resolution
33
HR Support Specialist Resume Examples & Samples
- Responsible for prompt initiation, coordination and communication of the various stages in the staffing work flow while simultaneously processing multiple case files and requests
- Interface with multiple systems and functional stakeholders, spotting exceptions and potential causes of delay. Initiate timely, appropriate actions throughout processing of each case to ensure expedient, accurate completion and a quality experience to new Oxy employees
- Utilize the Taleo system Recruiting and Onboarding modules to develop offer letters and accomplish all aspects of the pre-employment phase of Oxy’s Onboarding Program
- Handles incoming calls relating to the onboarding process
- Maintain regular, confident, and proactive communication with both the customer and internal teams, and manage external & internal customer expectations
- Pre-employment screening: Initiate Background Investigations, screen reports and coordinate issues with HR and legal counsel. Initiate and communicate results of Medical/Drug Screenings. Complete candidate processing in accordance with all screening outcomes
- Verify applicants have successfully completed the required pre-employment background check, drug/medical screenings; follows up with applicant as needed
- Responsible for PeopleSoft new hire data form coding accuracy and verification of Payroll forms
- Administer, update and further develop the staffing components of our SharePoint team site
- Deliver customer-oriented staffing service interacting with new hires and providing guidance to all levels of HR staff throughout Oxy, while keeping supervision informed of potential escalation issues
- Participate in HR Support Services projects as the scope of the HR Support function expands
- Evaluate and recommend process improvements as work evolves and as new Taleo
- Onboarding processes and work flow activities are added
- Participate in the SAP/SuccessFactors Recruiting and Onboarding planning, design and implementation meetings
- Available and willing to work overtime to meet project demands
- Demonstrated proficiency with Word, Excel, and Human Resources systems
- Strong interpersonal and communication skills (both oral and written)
- Strong attention to detail with solid analytical abilities and sharp organizational skills
- Ability to multitask in a fast-paced environment with minimal supervision
- Ability to handle sensitive information with discretion and tense circumstances with composure
- Ability to thrive in a team and service-oriented environment
- Work experience in staffing administration and HR policies and procedures
- Working knowledge of PeopleSoft 8.9
- Taleo Onboarding preferred
- SuccessFactors Recruiting/Onboarding preferred
34
HR Support Center Manager Resume Examples & Samples
- Lead the Cluj based HR Shared Services Operations team providing planning, execution and direction to drive the growth in centralized service support for European Human Resource Management
- Drive and support the expansion of the functions undertaken by the Cluj team through negotiation and presenting a vision for the expansion of the activities away from Country and BU HR staff
- Daily supervision and coordination of direct reports, balances workload within the team and ensure back up functions
- Lead, motivate and coach the team, organize setting objectives and performance appraisal in cooperation with the remote management. Ensures that the team delivers maximum performance on efficiency, quality, speed and customer expectations
- Responsible for recruitment, on-boarding, training and development for direct reports, and other management processes, including annual salary review
- Administrative responsibilities regarding timesheets, approval of expenses, daily attendance
- Manage the HR Operations Analysts team, who are supporting the Europe HR teams to maintain the integrity of the EPM Europe employee data and provide regular and ad-hoc information and reports from the HRIS to local HR
- Responsible for the annual Corporate Compliance Training Programs for Europe as required, maintaining the tight deadlines. Ensuring appropriate communication to local HR on changes
- Responsible for the annual European Conflict of Interest Campaign for both the On Line and Paper versions. Run reports from People Soft, consolidate reports from the countries, break down Variant reports and follow up on open action items with the HR Directors, for Legal and HR VP Europe to review
- Manage the annual European Ethics Compliance Program. Collate Ethics Logs, Contact lists and Ethics Location Compliance Certificates, and collate the Summary Reports for Legal and HR VP Europe to review. Coordinates the update and communication of the annual ethics training presentation
- Support the On-line Legal Compliance Trainings in Oracle Learn. Ensure that we provide up-to-date enrolments and amendments for the European mandatory training courses
- Manage the Global HR Metrics program ensuring that all locations / sites in Europe fully understand the requirements and that the metrics are submitted on time. Support any roll out or implementation of new metrics or tools
- Oversee the distribution of organizational announcement and vacancy postings. Ensure that we have an archive of all postings
- Responsible for the coordination of the English Language Programs across Europe (Global English). This includes collecting the training needs at the beginning of the fiscal year, coordinating the needs with the provider, reviews the contract and invoice with the provider
- Support HRIS programs and systems such as HR SharePoint site, SRR, NHR and Recruitment database as well as global systems such as Oracle Recruit & Learn
- Support other HR process in support of both business and employee relations objectives as required. These may include programs such as Corporate EOS, background check policies, communication plans, etc
- Identifies and drives HR Process improvement opportunities, keeps team focused on European strategies and implementation in accordance with the communicated Process Management Strategic Goals
35
AEE Dalian Field HR Support Analyst Resume Examples & Samples
- Undergraduate degree or equivalent professional experience
- Fluency in English and Strong PC skills (MS Office, including Excel, Access and Word)
- Demonstrated ability to set and meet objectives
36
HR Support Assistant Resume Examples & Samples
- Able to access, is able to operate in accordance with and provides advice to others relating to the logistics operating model, corporate/divisional/site policies and agreements
- Can input to, use and report from all relevant systems
- Supports Line Managers with formal meetings by note taking or producing documentation in advance
- Produces HR data to inform decisions
- Demonstrates an understanding of relevant legislation and works within site compliance, e.g. right to work
- Inputs to and produces accurate colleague hours information, meeting payroll accuracy targets and deadlines
- Maintains accurate filing and printing routines
- Liaises with support and external functions to achieve results, e.g. OHA, HRS, Regional Union Convenor
- Supports the site regarding activity in the local community
- Ability to use a range of systems, including Microsoft Office, Oracle, Connect, etc
- Ability to translate data into reports, formats or summaries
- Good customer service skills (internal and external customers), including face-to-face and telephone engagement
- Ability to prioritise workload
- Ability to positively embrace new ways of working
- Ability to generate ideas regarding improvements and make recommendations
37
AEE Dalian Field HR Support Analyst Resume Examples & Samples
- Help to manage the performance assessment and promotion processes across entities
- Coordinate with country or GU compensation contacts on annual review and/or mid year review compensation data
- Liaise with Global team to make sure that compensation data updated in HR system timely
- Undergraduate degree or equivalent with preference for concentration in Human Resources or compensation
- Minimum 1+ years, with strong experience in human resources or PM and compensation
- Some knowledge of country labor laws impacting rewards
38
AEE Dalian Field HR Support Senior Analyst Resume Examples & Samples
- Support the performance lead in defining the performance feedback approach as well as its implementation
- Provide guidance and coaching to the HR representatives on the Annual Process where required
- Conduct regular audit to meet the Internal Control requirements
- Responsible for executing the ad hoc compensation projects when it is necessary
- Some knowledge of PM and compensation design and implementation
- Career Management /Performance Management
39
HR Support Specialist Resume Examples & Samples
- The principal purpose of the Tier 2 Support Specialist is to provide Tier 1 HR Support Specialists with beginning and advanced training and development. Includes support for questions, process guidance, and issues
- They will be responsible for being the Region expert; building 1:1 relationship with the Region Sr HRBP and their team
- Point of contact for Tier 1 escalations specific to their region of assignment
- They will be working in a fast paced environment and process Oracle changes plus ticket documentation in a timely, efficient manner while assisting with mentoring type functions
- Good understanding of all functions / responsibilities of HR systems, (e.g. applicant tracker (iCims), HRMS, eVerify, Tracker, HR Ticketing Tool)
- Proficiency in processing all types of HR transactions timely and accurately
- Providing excellent customer service working in a call center environment
- MS Office software
- Interpersonal skills: interact with all levels of employees
- Work effectively in a team as well as independently
- Attention to detail, accuracy and quality standards in a processing/servicing environment
- Multi-tasking in a high volume setting
- Time management, organizational and problem solving skills
- Confidentiality
- Flexibility to work days and evening, operational hours 8:00 am to 6:00 pm Monday thru Friday, with overtime if required
- Previously working with CBAs
40
HR Support A Resume Examples & Samples
- Very strong analytical and advanced MS Excel proficiency
- Polished communication skills, both written and verbal
- Demonstrated track record of meeting deadlines and deliverables with a high degree of accuracy and results orientation
- Work under general supervision and applies standard policies and procedures
- Familiarity with HRIS systems, word processing and spreadsheet software packages (i.e., Word, Excel, etc.)
- 2-5 years of related experience
- BA/BS degree in Human Resources or related field of study (preferred)
- Logon to https://irecruitment.oracle.com and create a user profile
- Keyword search 170008G2
- Apply for the role by submitting resume
41
HR Support Services Specialist Resume Examples & Samples
- Provides professional customer service in a courteous and timely manner
- Provides HR system support to Field Operations (Store Managers, District Managers, Field HR)
- Performs transactions in the HR system with a high degree of accuracy
- Responds to all incoming correspondence from associates and managers for all HR-related inquiries
- Responsible for handling any employment related administrative data entry, reporting and reconciliation tasks as appropriate
- Reviews and reconciles data entered by other Personnel Specialists
- Responsible for audits and reconciling transactions entered into HR Portal system (self-serve) by Store Managers, District Managers and Field HR
- Assists with training new Personnel Specialists in the department
- Validates employment verifications and submits them to the vendor
- Validates social security numbers through the SSA web sites
- Updates process manuals for the department
42
HR Support Center Supervisor Resume Examples & Samples
- Oversees the distribution and administration of work. Monitors volume and redistributes work to staff as appropriate. Ensures work is managed within service level agreement guidelines and customer service needs are consistently and effectively met
- Provides guidance to staff, including when to escalate to subject matter experts
- Ensures team receives initial and on-going technical and non-technical training to keep abreast of any changes to HR programs, policies, processes or HRSC department procedures, as well as to enhance the team's customer service skills
- Applies LM's performance management program to include establishing and communicating objectives, providing on-going feedback and coaching, and conducting performance reviews. Identifies performance problems and initiates disciplinary actions, as appropriate
- Provides input to manager on salary actions relative to job changes and performance reviews
- Ensures all applicable federal and state regulations and LM policies are adhered to with regard to HR processes. Ensures records retention guidelines are met
- Advocates continuous improvement principles by conducting tier huddles, performing process walks, encouraging team to bring forth issues/potential solutions, conducting root cause problem solving sessions, and updating Standard Work guides and other process tools/templates
- Acts as a liaison and contact with Corporate HR functional areas and Employee Relations to address legislative, corporate policy and HR program issues
- Handles special projects as assigned which may include research and analysis in order to assess problems and/or offer solutions to meet a need
- Bachelor's degree or equivalent training, in addition to 2-3 years of progressively more responsible administrative/operations work experience, preferably within the HR arena
- Ability to assign, direct, and evaluate the work of staff members; prepare written procedures and policies; work independently and make sound judgments; interpret and apply rules, policies, and procedures; deal tactfully and effectively with customers
- Displays clear ability to engage and motivate others
- Excellent communication, interpersonal, organizational, and problem solving skills required, including the ability to manage competing priorities
- Ability to handle difficult situations of a sensitive nature in a calm and professional manner. Displays solid PC skills; has the ability to easily learn and maneuver around core systems applications
43
HR Support Representative Resume Examples & Samples
- Minimum 3 Years of Human Resource Experience with BS and/or equivalent experience with emphasis in HR preferred
- Strong knowledge of HRIS, Benefits, Compensation, and HR legal
- Strong Project Management skills and ability to multitask
- Comfortable working in fast paced, deadline driven environment
- Excellent data analysis and Excel skills
- Team player willing to be flexible to meet business needs
- Knowledge/experience in Success Factors preferred
- Strong interpersonal, organizational, decision-making, and problem solving skills required
44
HR Support Associate Resume Examples & Samples
- Conducts reference and background checks, directly and/or through third party agencies as assigned
- Responds to inquiries from agencies and applicants regarding employment opportunities
- Conducts team member new hire and benefits orientations as assigned; ensures completion of all necessary paperwork
- Maintains and distributes organizational charts on a routine basis
- Coordinates team member ticket sales (i.e., movie tickets, theme park tickets)
- Files documents, organizes and maintains HR related files
- Manages/order supplies for department as needed
- Concentrated mental and visual attention with normal hand-eye coordination
- Frequent keyboarding
- Extended hours beyond 40 as needed
- Regular attendance
- Able to prioritize multiple assignments to meet deadlines in a fast-paced environment
- Assertive, self-starter, requiring minimal supervision
45
HR Support Specialist Resume Examples & Samples
- Under moderate supervision, provide administrative support to one or more functions within the HR department including: benefits, payroll processing, onboarding, recruiting, or new hire orientation
- Under moderate supervision, processes a variety of employment-related paperwork including job applications, benefits enrollment, pay changes, employee information and other confidential employee data
- Prepares standard reports and other special information requests
- May counsel with employees directly to resolve HR or payroll data issues
- Must be able to meet established minimum daily expectations for this position
- Help with various projects as requested by the Human Resources Management
- This position may require over time; must be available to work additional hours on short notice as determined by work load
46
HR Support Specialist Resume Examples & Samples
- Scheduling interviews
- Conducting background checks
- Checking references
- 2 or more years of related experience - HR support experience desired
- Experience and ability to handle sensitive and confidential information
- Advanced proficiency with Microsoft Office programs
- Ability to manage and coordinate multiple calendars using Microsoft Outlook
- Ability to multitask and prioritize, with flexibility for changing focus
- Stable work history
47
Field HR Support Coordinator Resume Examples & Samples
- Coordination and maintenance of HR and government regulated programs including but not limited to employee referral program, government regulated postings, termination notices, and check requests
- Support the Employee Relations Hotline and respond to associate concerns as appropriate
- Assist field leaders, as needed, in preparing corrective action documents and action plans and/or associate conversations
- Ensures consistency with practice and administration of policies and procedures
- Monitor and update field RTC/SMT program and RSM/DSM training programs
- Point of Contact for the Red Cross, First Aid & BBP Field Ear Piercing Programs
- Support reception duties including but not limited to operating switchboard and guest check-in/check-out
- 1 - 2 years Human Resource experience
- Working knowledge of Microsoft Office, Word, PowerPoint and Excel
48
HR Support Assistant Resume Examples & Samples
- Provide Line Managers and Staff with generalist HR advice and guidance on conditions of service and HR issues, directing individuals to the next appropriate point of contact within the HR Department, when necessary
- Provide support with the preparation of HR correspondence associated with employment related changes in circumstances, policies and procedures. E.g. Sickness Absence; Maternity; Paternity; Probation; Continuous Service entitlements; Job changes
- Enter data on the HR systems [ORIGIN and T Police], to ensure that accurate and up-to-date records are maintained
- Record “Accident at Work” and “RIDDOR” forms and provide updates to Health & Safety Advisor and HR Advisor, where necessary
- Provide data for management information reports, as directed by the HR Support Manager
- Maintain manual personal files and records including creating files, filing of all associated paperwork and destroying records according to the set criteria
- Work closely with the Payroll Department to provide timely information, in accordance with Payroll deadlines
- The maintenance of electronic documentation for multiple intranet sites
- Ad-hoc duties, such as collecting and distributing mail; answering calls and responding to emails; filing and chasing missing documentation from personnel files
- Take part in team discussions, renew of HR policies and procedures and contribute to current HR projects
- Assist in the development of HR policies and procedures
- As required, provide support across the HR Shared Services Department
- NVQ Level 2 in Business Administration or equivalent or proven experience in similar role
- Experience of working within an administrative role
- Experience of data input and retrieval
- Good communication skills – able to explain things clearly; good written communication
- Good organisational skills – able to plan, prioritise and co-ordinate activities
- Ability to use Microsoft Office and database packages
- Have an understanding and knowledge of diversity in the workplace
- Customer focused approach
- Confident speaking to customers at all levels
- Self motivated and focused on achieving high levels of performance
- Commitment to own learning and development
- Appreciation of the requirements around working with personal and sensitive information
- Genuine desire to improve organisation performance and make a difference
- Good team worker
- Knowledge of HR or Learning and Development functions
- Experience of working within HR
- CPP qualified or working towards CPP
- Experience of purchasing or invoicingPeople who applied for this job also applied for
- Customer Care Officer/A332/88074/1
49
HR Support Resume Examples & Samples
- Keep update – in daily basis- all hard copies of personal files,
- Generate and print salary certifications upon employees request,
- Help on basic tasks for the new employee orientation and On Boarding processes,
- Issue, print and follow up and file individual labor agreements and also tuition and on call agreements
- Manage the badge systems for employees, vendors, visitors,
- Assist with basic tasks the payroll process,
- Assist with the confection of labor, on call and tuition agreements
- High School degree; university student in a related career is a plus
- From 1 to 2 years of experience working in HR Support job positions or similar jobs
- At least 1 year of experience with face to face customer service
- Experience working with Integrated Electronic System of employee´s data such as ORACLE
- Training or previous experience in file and custody of documents
- Previous experience in keeping confidential personal information
- Fluent in verbal and writing English skills
50
AEE Dalian Field HR Support Resume Examples & Samples
- Excellent oral and written English skills
- Good flexibility and time management skills
- Strong PC skills (MS Office, including Excel, Macro and PPT)
- Strong customer focus
- Good business sense and ability to work under minimal supervision and guidance
51
HR Support Analyst Resume Examples & Samples
- Familiarity with HRIS systems, spreadsheet software packages (i.e., Word, Excel)
- Able to work under minimal supervision
- Flexible to work Overtime if needed
- College Degree preferred
52
HR for HR Support Resume Examples & Samples
- Support Grading Project
- Preparation of HR Academy communication
- Challenging the business to ensure compliance with company strategy and policies & driving the HR annual cycle of annual interviews, salary reviews, etc. within the partner business sector,
- Driving people development through both direct action and coaching managers to develop their people and themselves & coaching and encouraging managers to take action to create and maintain an engaging environment within the partner business sector,
- Deploying training for the partnering organisation including local allocated training budget management,
- Supporting management teams in managing change, particularly bringing focus to the human aspects of change, with the support of Leadership & Culture Change,
- Knowledge of project management and change management
- Pro-active mind-set
- Good communication, teamwork and networking abilities,
- Ability to convince/to negotiate & to take initiatives,
- Adaptability, autonomy & availability,
- Building & managing relations capability,
- Self-awareness & empathy,
53
HR Support B Resume Examples & Samples
- Establishes and maintains departmental/employee records, files, logs
- Generates, reviews, distributes and/or maintains complex HR forms, documents and reports
- Audits data entered into HRIS system to ensure high data integrity and runs complex reports, graphs, charts
- Provides complex front-line HR support and information to HR, managers and employees
- Administers and communicates HR programs, benefits or services
- Identifies and implements HRIS transaction process improvements
- Maintains the Tuition Reimbursement program
- Runs the Overpayment Collection Program
- Prepares the Share with AskHR Forms for submission
- Performs all of the standard and some specialized and complex aspects within area of specialization
- Applies documented rules, past practices, or instruction on an independent level
54
HR Support Specialist Resume Examples & Samples
- Four to six years in business with customer service and human resources experience
- Previous human resources experience
- Use of HRIS systems
- Experience with Talent Acquisition
55
HR Support Specialist Resume Examples & Samples
- Benefits administration – for new hires and changes to existing members including Death in Service, Permanent Health Insurance, Private Healthcare, providing data and uploads, arrange quarterly pension meetings, childcare voucher admin etc
- UK Payroll exceptions preparation and checking
- New joiner administration – contract assembly, benefits joining paperwork, checking legal right to remain and work in UK, induction meetings, scheduling 30/60/90 day meetings with line managers, flagging end of probation, end of probation letter. IT access requests etc
- Recruitment admin – sifting CVs, LinkedIn searches, phone screening, interview admin, temp co-ordination, recruitment activity tracking, requisition entry and management
- Employee contract change letters, salary change letters, AIP letters, for the region
- Holiday and absence form management – tracking, accruals for Finance, monitoring to ensure legal compliance
- Training - booking and coordination, materials preparation and distribution
- All security screening admin – new hires and specific posts on an annual basis - CRB/DBS, credit checks and references
- Health and safety co-ordination with external consultant – organising visits, paperwork, training and follow up
- Reference letter preparation – new starters, leavers, visa and passport applications, tenancy/mortgage references
- PeopleSoft/myHUB administration for EMEA region – new hires, leavers, reports, changes to dept codes, salaries etc
- Long service awards co-ordination
- EMEA newsletter input
- Update eShare (SharePoint site) with revised policies or benefits – advertising this, keeping it relevant
- Assist in monitoring of performance reviews
- Strong demonstration of Human Resources working knowledge and experience, especially linked to employee benefits
- Adept at working with and learning new technologies/systems
- Excellent communication and customer service skills
- Focused problem-solving skills, analytical and system thinking ability
- Project coordination and management skills
- A team player, with strong people skills
- Ability to work in a matrixed environment, multi-task and prioritise work and can work with a variety of internal and external customers simultaneously
- Fluent French speaker preferred, must speak fluent English
56
HR Support Resume Examples & Samples
- Coordinate and administer Employee relations initiatives
- Coordinating and supporting HR projects and the new employee orientation process. This includes providing training to new employees in benefits enrollment and on-boarding
- Supporting the Talent Acquisition process. Including maintaining statistics on open requisitions, requisition generation and preparing Talent Acquisition and HR related reports
- Interpreting, assisting and advising employees and managers regarding HR procedures and policies within the specified guidelines
- Completing employment related paperwork such as status change forms ensuring accuracy and confidentiality
- Ability to work effectively and independently on a broad variety of projects
- Demonstrated experience establishing and maintaining effective work relationships with others in a service environment
- Demonstrated proficiency in SAP, Microsoft Excel, PowerPoint, Word and Outlook required
- Demonstrated experience delivering results, meeting tight deadlines and targets
- Good judgment and decision-making skills
- Demonstrated capability maintaining strict confidentiality with employee information
- 2-3 years’ experience in an administrative capacity supporting multiple people or departments
- Experience in Human Resources environment strongly preferred
57
HR Support Specialist Resume Examples & Samples
- Required A High School or GED
- Preferred An Associate's Degree in Business Administration or related field
- Advanced Demonstrated ability to deal with confidential information
- Intermediate Ability to work within tight timeframes and meet strict deadlines
- Intermediate Ability to work as part of a team Displays a commitment to service, be process oriented, and have a sense of urgency balanced with good judgment
- Intermediate Demonstrated written communication skills
- Beginner Ability to work in a fast paced environment with changing priorities
- Beginner Ability to multi-task
- Intermediate Demonstrated organizational skills
- Beginner Ability to represent the company with external constituents
- Intermediate Other Displays committment to service, be process oriented, and have a sense of urgency balanced with good judgment
- Required Beginner Human Resource Management Systems (Generic) Intermediate to Advanced MS Excel skills required
- Required Beginner Microsoft Excel
- Required Beginner Microsoft Word
- Required Beginner Microsoft Outlook
- Preferred Beginner Microsoft PowerPoint
58
HR Support Resume Examples & Samples
- Serves as the first point of contact for employee questions and issues
- Provides administrative support for HR related activities including processing paper and electronic forms – AAP (affirmative action plan)/Vets/D&I (diversity & inclusion) reporting, AB10 impact, awards, blood drives, death claim processing, employment postings, events, executive physical exam program, stale FSA checks, hospitality program, investigations document requests, layoffs, timecard report reviews, meal period report reviews and wellness programs
- Partner with internal HR and ORG contacts on understanding of reorganization requests and enter them into the human resources information system
- Provide subject matter expertise for HR on Records Retention requirements
- Assists HRSC HR Customer Support (Tier 1) during peak periods
- Provides timely and accurate information to employees. Utilizes case management system to process, document and resolve inquiries on various HR related issues. Works with internal resources to resolve employee issues and problems and escalates more complex inquiries as necessary to Tier 2 or COE Subject Matter Experts
- Receives and responds to requests concerning HR policies/programs. Appropriately routes requests from employees to others for additional information
- Runs and distributes various reports on a regular basis
- Typically requires a High School Diploma with 10+ years of related experience, Associates Degree with 6+ years of related experience, or Bachelor’s degree with 3+ years of related experience
- Minimum of 3+ years related customer service experience
- Minimum of 1+ year of Human Resources Administration experience and/or training
- General understanding/knowledge of HR disciplines through training and experience
- Strong interpersonal skills and team based orientation
- Ability to maintain confidentiality and discretion in daily work
- Demonstrated ability to analyze and solve problems to achieve first call resolution
- Ability to work and problem solve independently utilizing available resources and tools
- Ability to balance competing priorities while paying close attention to detail
- Familiarity with reporting tools
- 3+ years of HR Administration experience
- Technical computer proficiency in HRSC software applications
59
HR Support Services Specialist Resume Examples & Samples
- Provide HR transactional and interactional support services key activities as SME, including Talent Acquisition Back Office Support, On-boarding, Transition Out,Career Events, Leave Events
- Support HRSS leader to drive policies/processes/systems standardization/integration deploy and execution throughout daily job, for high quality service delivery in line with agreed KPI
- Identify and recommend opportunities for continuous improvement and partner with appropriate parties to test and implement new improvements
- Ensure employee data integrity and confidentiality
- Act as SME for customer support, partner with other HR services teams (e.g. payroll team, HRMS data team) to resolve customer problems and inquires
- Support HRSS leader on vendors management (e.g. FESCO) to ensure their service quality, issue resolution and change implementation
- Provide back-up support to other HR support services team members as needed
- Support internal/external audit process to ensure the compliance
- Provide consulting/training to Sector BHR or other HRSS team members as necessary
- Support annual customer satisfaction survey and work on the action plan for
- Improvement
- Based on the alignment and agreement with Sector/COE, provide support on
- Site specific working arrangements (if applicable)
- 0-5 years working experience and with bachelor degree above
- Preferred Major: HR, Business Administration and Relevant Fields
- Solid HR Functional Knowledge Base and Experience as SME
- Effective communication with customer on problem solving and solution providing
- Change Management proactive attitude
60
HR Support Services Representative Resume Examples & Samples
- College/Bachelor degree is preferred with a minimum of 1 years of HR, recruitment/staffing, call center or similar experience working with a high volume of transactions
- Experience with HR systems (SAP; Oracle; PeopleSoft) is preferred
- HR policy and program administration experience a plus
- Beginning to intermediate level MS Office skills are required
- Excellent communication skills, both verbal and in writing. Able to communicate in a professional, positive, courteous manner at all times with all levels of customers
- Maintain high level of confidentiality
- Fluent English is preferred for both verbal and in writing
- Result oriented and data oriented
61
HR Support Specialist Tier Resume Examples & Samples
- This role works directly with the HR ECC Management with delegated duties such as, but not limited to, coaching Specialists, distributing inbox workload, assisting with audits, handling escalated issues, etc
- At least 6 months in an Employee Care Center, Shared Services or HR generalist type related role
- HR policies / procedures / practices as it relates to benefits, pension, 401K, consova audits, etc
- Organizational and problem solving skills
- Work in changing environment with minimal supervision
- Mentor or coaching experience
- Ability to speak/read Spanish fluently
62
HR Support Business Analyst Resume Examples & Samples
- Identify Continuous Improvement opportunities for the current HR processes and recommend changes to automate and improve content, efficiency, quality control, etc
- Use the XL Catlin suite of new tools, to support HR process workflows
- Develop expertise in the HCM platform to support the HR team in configuring changes
- Preparation and delivery of accurate and timely reporting, including various analyses and interpretation of results, highlighting trends and exceptions
- Recommend and deliver new or modified technologies and processes to improve operating efficiencies and colleague satisfaction
- Confer with HR and Global Technology stakeholders to identify problems and to gather suggestions for improvements
- Other activities in support of the progress of Platform and Shared Services as required
- Contribute to and promote a culture of outstanding service
- Promote and share a general knowledge of IT and Cloud-based HR Systems
- Recognize opportunities for service improvement initiatives and develop and champion delivery
- Minimum 3-5 years of exposure to Human Resources, Benefits and Compensation business areas
- Proven business acumen and experience in developing business relationships within HR
- Human Capital Management system knowledge is essential; knowledge of Oracle Fusion HCM and Taleo Cloud Applications is desirable
- Experience in reporting tools is essential
- Experience in BI Publisher and OTBI dashboards or similar tools preferred
- A background in business analysis for on-premises and Cloud-based environments is essential, including experience in integration, reporting and data validation and migration
- University degree and proven experience in the role related to reporting or data analysis/management
- Query skills in VBA, SQL and other similar languages
- Ability to create physical and logical data models
- High degree of professional discretion, integrity and judgment
- Computer literate including Microsoft Outlook, Word, Excel, PowerPoint and other commonly used office tools
- Inquisitive mind with strong analytical and logical thinking skills
- Good organizational skills and excellent attention to detail
- Excellent people skills with ability to communicate to all levels of staff effectively
63
HR Support Center Processor Resume Examples & Samples
- Researches open case requests and interfaces with internal/external resources to furnish or obtain information
- Professionally and accurately responds to written inquiries from employees, retirees, and family members regarding HR and payroll questions, concerns, and status updates/changes
- Accurately documents detailed information regarding interactions when required within the case management system
- Discerns opportunities to improve knowledge base and overall processes
- Must be flexible within hours of operation (8am – 8pm) and willing to work overtime
- High School diploma required. Bachelor’s degree in business, human resources, or professional certification such as CPP, CEBS, PHR is preferred
- 1 – 2 years of customer service or back office work experience, preferably in a human resources support center environment
- Basic knowledge and understanding of Human Resources Practices and Services
- Ability to exercise professional judgment and assume responsibility for decisions which have impact on people and quality of services
- Deals with interpersonal conflict and set-back in a mature, problem-solving, solutions-oriented manner
- Adheres to and exhibits our core values
64
HR Support Specialist Tier Resume Examples & Samples
- The HR Support Specialist will work closely with HR Business Partners or Recruiting Managers to provide support and ensure there is continuous focus on timeliness, accuracy, efficiency, effectiveness, customer service and quality. The overall objective is to drive HR process transformation in a way that increases performance and employee satisfaction by leading a culture of continuous improvement
- It’s a mandatory requirement to learn, have a full and thorough understanding of all systems used by the Employee Care Center. This will ensure a high level of data integrity with the Oracle HRMS system. Systems include but are not limited to; icims, Sterling, eScreen, and Oracle
- Excellent communication skills both verbal and written
- Excellent interpersonal skills; able to interact with all levels of employees
- Proven ability to work effectively in a team as well as independently
- Ability to multi-task in a high volume setting and maintain a positive attitude
- Excellent time management, organizational and problem solving skills
- Ability to prioritize daily tasks and organize work load
- Flexibility to work days and evening, operational hours 8:00 am to 6:00 pm Monday thru Friday
- Ability to work overtime on short notice