HR Operations Manager Resume Samples
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HR Operations Manager Resume Samples
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KM
K Morissette
Kyla
Morissette
92755 Weber Plaza
Phoenix
AZ
+1 (555) 924 5174
92755 Weber Plaza
Phoenix
AZ
Phone
p
+1 (555) 924 5174
Experience
Experience
Philadelphia, PA
HR Operations Manager
Philadelphia, PA
Zemlak and Sons
Philadelphia, PA
HR Operations Manager
- Overseeing and supporting recruitment, selection and on-boarding of new personnel to Hinkley Point C
- Managing a team of HR Operations Specialists to deliver high quality HR services
- Maintaining effective communication channels and relationship with the client organizations and other business partners
- Managing day to day operations of HR SSO to ensure that all KPI/SLAs are met or exceeded
- Facilitating of system access requests
- Liaising and working in partnership with the G4S HR Shared Service Centre for guidance on G4S procedures and HR support
- Developing & implementing performance dashboards & balance score cards
Los Angeles, CA
Global HR Operations Manager
Los Angeles, CA
Skiles, Greenholt and Bode
Los Angeles, CA
Global HR Operations Manager
- Provide leadership and direction to a team of remote HR Operations Professionals and commit to their ongoing career development
- Develop, implement & continuously improve policies, procedure and process necessary to execute HR Service requests & transactions
- Strongly-partner with HR Business Partners, Compensation & Benefits, Talent Acquisition, IS, Finance and other internal partners, measuring team performance in accordance with SLA's
- Conduct regular audits within the following systems to confirm accuracy; work with their HR Operations Professionals to have data corrected, execute steps to notify impacted teams and implement action to minimize errors moving forward
- Implements & executes overall departmental strategy, provides direction & guidelines for the HR Operations Centre while partnering closely with HR Director & Global HR Data Operations to advance the development of HR solutions across the business
- Provide HR case management services and support to clients. Clients include HR Business Partners, line managers & individual contributors
- Lead a team providing first-line assistance to employees on general HR administrative matters, answers to questions & standard policy/procedural information. Also performing routine problem resolution or referral on matters pertaining to employment, pay & benefits, administration and/or employee relations administration
present
Dallas, TX
Senior HR Operations Manager
Dallas, TX
Veum LLC
present
Dallas, TX
Senior HR Operations Manager
present
- Assists in development and improvement of HR procedures, guidelines, employee and management tools
- Works with management to create standard operating procedures
- Consult and support business leaders on change management, organization development, effectiveness and employee engagement and culture
- Provides reports on a regular basis and, as directed or requested, keeps senior management informed of the operation and progress of compliance efforts
- Manages day-to-day operation of the compliance program
- Manage company-wide core programs and initiatives including (pay planning and rewards, performance management, executive calibration, leveraging leadership development)
- Develops and periodically reviews and updates Standards of Conduct to ensure continuing currency and relevance in providing guidance to management and employees
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Loyola Marymount University
Bachelor’s Degree in Business
Skills
Skills
- Strong working knowledge of HR systems (Workday) as well as Microsoft Word, Excel, PowerPoint, Visio, Project and Access
- Strong knowledge in local labour law
- Ability to prepare deliverables and reports accurately within time deadlines
- Ability to work in a confidential environment and exceptional attention to detail
- Possesses strong product/technology/industry knowledge
- Strong HR Functional process knowledge
- Participate in audits and data quality check activities across our HR systems and partner with client teams to drive accountability
- Ability to be flexible and adaptable to new and changing responsibilities
- Analytical ability
- Excellent communication, diplomatic, and organisational skills
15 HR Operations Manager resume templates
Read our complete resume writing guides
1
Associate HR Operations Manager Resume Examples & Samples
- Is responsible for building one of HR operation team with efficient structure and delivery HR operation services to cast member in an effective manner
- Make recommendations to HR Operation Senior manager of future process and system using; lead the processes design and system landing project, including but not limit to benefit administration, cast query service delivery, payroll data flow, non-employee support
- Before theme park opening, is able to collaborate with appropriate HR parties to forecast volume and plan hiring for his/her own team, monitor and balance hiring and service delivery, and provides input into budget/resource needs
- Upon volume hiring, manages one of HR Operation team to be responsible for providing repetitive and administrative services which will cover benefit administration, immigration and relocation service, cast query service delivery, payroll data flow, regulatory administrative work, and non-employee support
- Always lead his/her own team to analyzes and find improvement initiatives in HR Operation services and drive enhancement for better cast touch experience
- Is responsible for manage relevant supplier/vendor in his/her functional area, and continuously drive SLA improvement and ensure vendor delivery dash board efficiency
- Drive compliance auditing in his/her functional area and provide suggestions for HR Operation services
- Work closely with Shanghai Disney Resort other HR functions and other stakeholders on various projects and initiatives
- Bachelor’s Degree. At least 5 years of working experience in HR area, experience with in a HR manager/leader role in HR share service center or other HR function will be a plus
- Experience of executing and delivering repetitive administrative services in HR area, prefer to have benefit administration, mobility experience, or cast query center experience before
- Proven knowledge of labor laws and other HR policies/regulations, tax or finance knowledge will be a plus
- Experience in collaborating with other HR parties for initiatives which align with business goals and improve existing processes
- Efficient Computer skills (Excel, Word, Power Point) and technical aptitude for other systems (e.g., SAP, call center system, mobility system will be a plus)
- Demonstrated ability to lead team members, and to drive and inspire results
- Ability to partner and interact with employees at all levels within the Disneyland Resort
- Ability to multi-task in a rapidly changing work environment -- ability to balance and prioritize multiple projects
2
HR Operations Manager Resume Examples & Samples
- Maintain a high level of administrative and operational processes and manage an efficient HR employee lifecycle
- Responsible for the oversight of practical reporting and management information
- Act as the spearhead in designing and implementing senior level change projects
- Take ownership of the HR Operations policies and process and ensure they are aligned with up to date legislation
- Degree in HR, Business or considerable level of related experience
- Minimum 6 years experience with at least 2 years in a supervisory capacity
- Ability to problem solve and make timely decisons
- Knowledge of HRIS/Payroll
- Experience with SAPHR is advantageous
3
HR Operations Manager Resume Examples & Samples
- Own HR operations for a global company of 350+ people across multiple locations in Europe and the US
- Implement and oversee HR processes and systems to support scaling of the business, and to ensure accurate and up to date management information
- Support line managers with employee welfare, grievances, disciplinary issues, absence management, maternity leave, flexible working arrangements and other policy matters
- Manage employment contracts and on boarding process for all new employees
- Manage immigration and mobility support for all sponsored employees and intra-company transferees globally
- Manage all benefits programs and vendors across the company globally
- Assist line managers with annual review process, individual employee development plans, objective setting and performance tracking
- HR operations experience in a world class organisation
- First-hand experience of implementing and improving HR systems. Experience with Bamboo HR a bonus
- Experience handling disciplinary action and terminations
- In depth and up to date knowledge of UK and Irish employment legislation
- Passion for HR, self-motivated and able to work autonomously
- Excellent communication, diplomatic, and organisational skills
- Driven, entrepreneurial, with a can-do attitude
4
Payroll & HR Operations Manager Resume Examples & Samples
- Managing of payroll and benefits administration activities in Ireland, to include coordinating related activities with Finance, Legal, etc., as needed, and providing Tier 3 customer support for such HR services
- Implementing improvements in key processes
- Linking in with Shared Services to ensure a strong governance model and control framework exists for all payroll, benefit and pension activities
- Executing correct statutory and payroll treatment of inbound and outbound assignees and short term business visitors via liaison with Global Mobility & external tax consultant
- Providing guidance to all payroll and employment tax audit activities, including maintaining a working relationship with local revenue and governmental agencies
- Reviewing processes to ensure a proactive approach to continuous improvement, operational efficiency and risk mitigation
5
HR Operations Manager Resume Examples & Samples
- Lead the reform and strengthening of the HR department through mapping & re-engineering of the core processes in the department - including processes related to administration, coordination, communication and service delivery
- Provide recommendations to business processes and help implement improvements in the customer focus, streamlined activities, and effectiveness of such processes
- Provide full documentation of reengineered business processes to relevant stakeholders
- Ensure that training, coaching and backstopping is provided to assist HR in operating reengineered business processes
- Support the implementation of newly reengineered business processes
- Managing client facing activities, particularly related to business process outsourcing (BPO) duties
- Bachelor's degree in Business Administration, or related area
- At least 5 years of Human Resources Management System (e.g. Workday, PeopleSoft) or Cloud/SaaS HR Software (e.g. Workday) experience in commercial or public sector
- Excellent English verbal and written communication skills (second language a plus)
- Proficient working knowledge of general HR including familiarity with the following functional areas (Compensation, Benefits, Core HR, Talent Management, Organization Management etc.)
6
HR Operations Manager Resume Examples & Samples
- Oversee current HR systems, workflows and processes of day-to-day HR transactions
- Implement small to mid-sized projects, including acquisition/re-organizations, implementation of new functionality/process improvements, and cyclical HR programs
- Collaborate with the HR team to create improvements in workflows to enhance efficiency and effectiveness
- Ensure HR processes comply with all regulatory requirements
- Act as a leader and single point of contact for new requirements (special projects, M&A, complex escalations) and project manage subsequent changes
- Manages the structure and content of HR related sections of the Intranet & SharePoint sites
- Project and Program Management Skills (including budget management)
- Experience in HR operations and process improvement
- Detail orientated with the ability to identify gaps in workflows
- Comfortable using metrics to identify trends and comfortable engaging with stakeholders to drive continuous improvement efforts tied to metrics
- Able to navigate across all HR domains in order to problem solve
- Proficient in MS Office and/or another project management software
- Basic understanding of and interest in eCommerce/Digital technology
- Ability to multitask in a fast paced environment
- Natural propensity to work collaboratively
- Ability to learn new systems & processes
- Experience managing M&A integration and/or large project based work within an HR Operations group
7
HR Operations Manager Resume Examples & Samples
- Ability to work at strategic level as well as execute HR tasks on the ground
- Certifications in Projects Management, Six Sigma, Lean Management is ideal
- Experience working with SAP/PeopleSoft
8
Global HR Operations Manager Resume Examples & Samples
- Demonstrates leadership in the areas of strong EQ, selecting talent, role modeling expectation setting and feedback, leading change and scaling the business
- Exhibits strong self-awareness
- Has high audience awareness based on the context of the business
- Is an empathetic leader that is mindful of his/her impact on others
- Ability to attract and select top talent at all times to build an internal and external pipeline
- Promotes diversity within the team
- Establishes challenging, yet attainable performance expectations
9
HR Operations Manager Resume Examples & Samples
- Deliver a comprehensive Human Resource service to the business
- Prepare staff handbooks/contracts
- Responsibility to ensure legal compliance with all Employment Law Legislation
- Responsibility to ensure a high level of safety awareness within the company and among its employees
- Responsibility to ensure that the company is compliant with all Health and Safety legislation relevant to its operation and to keep the company updated on Health and Safety Legislation
- Lead in Company/Union negotiations
- Employee Relations: Proactively drive, support and advise the site teams on day-to-day staff issues including employment law, disciplinary, performance & absence management, ensuring fair, consistent and equitable employment practices are adopted and implemented whilst achieving commercial and functional objectives
- Bachelor's degree in business, Human Resources or related field
- 6+ yrs HR Generalist or Business Partnering experience with a minimum of 3 years' experience in employee relations and industrial relations at a managerial level
- Excellent communication & negotiation skills
10
HR Operations Manager UK Resume Examples & Samples
- Proven experience in operations and/or human resources within UK/IRL and preferably Scandinavia
- Experience in the area of Industrial Relations/Employee Relations in the market and understanding of applicable legislation (strong appreciation of UK Employment law framework) and complexity
- Demonstrated experience with people management, leading geographically dispersed teams
- Strong business acumen. In-depth knowledge of multiple businesses, functions, and processes as well as solid knowledge of business and functional issues, and proven track record to positively impact business results
- Understanding of evolving HR landscape and demonstrated capability of leading organizational change efforts and proven record of implementation and optimization of processes and metric
- Experience in a shared services organization and Project management
11
HR Operations Manager Resume Examples & Samples
- Bachelor’s degree. MBA or other advanced degree preferred
- At least 8-10 years of experience in HR/HR shared service/Other shared service operations, having held management positions
- Experience in leading continuous process improvement projects and programs required, six sigma certification strongly preferred
- Preferred technical expertise in Six Sigma skills, including DMAIC, DFSS, LEAN, statistics and process management
- Knowledge of working in a shared service environment
- Very strong analytical skills
- Remote management experience is a plus
- Extremely good People Management/Development skills
- Strong, experienced leader with proven track record
- Analytical problem-solver with excellent business communication skills (oral, written & presentation)
- Excellent project management, Stake holder management & transition skills, demonstrated ability to work with teams, demonstrated initiative, ownership & accountability
- Strong HR Functional process knowledge
- Ability to conceptualize and communicate business needs and translate them into actionable proposals
- Ability to coordinate action from groups outside of direct reporting lines to resolve issues
- Experience in operating at all levels of the business
- Proven ability to influence and promote ideas upwards
- Effective communicator with strong presentation skills
12
HR Operations Manager Resume Examples & Samples
- 7 years finance/stock compensation experience
- Finance and/or compensation background preferred
- Self-motivator who can adapt to changing conditions
- Must be able to work with/without supervision and concurrently handle and prioritize multiple responsibilities
- Must have strong planning, project management, follow-up and interpersonal skills
- Must be willing to work flexible hours to meet demand
- Must be able to work well with all level of employees, globally
- Knowledge of ASC 718, SOX, compensation legislation
13
HR Operations Manager Resume Examples & Samples
- Provide systems and HR operations direction to the HR operations team. This includes ensuring data integrity of payroll processing and services in an accurate, timely and cost competitive manner. Provides support and analysis for calculations related to executive compensation plans and transactions. Makes quality decisions based on judgment, technical, analytical, system, and benefits knowledge. Support payroll processes in order to implement process improvements. Identifies opportunities for synergy and integration of processes
- Manage staff to meet daily operational needs and the achievement of project and initiative goals. Assign workload and establish priorities on a regular basis. Develop a cohesive and motivated team that meets the customers’ needs through effective coaching and mentoring. Responds to and resolves staff and customer questions and concerns. Manage employee on-boarding, training, performance and development through the use of corporate policies and procedures
- Participate in the ownership of the HRMS and time collection systems. Actively partners with Human Resources, Accounting and IBM/IT staff in the design, functionality, and effectiveness of the payroll module and time collection. Partner with the team that processes pay to ensure data integrity and compliance with all federal, state, and local laws. This integral involvement in implementing the appropriate technology solutions results in the successful achievement of corporate and business unit objectives. Manages staff to provide enhancements, security, testing and problem resolution during system upgrades, as well as routine maintenance and constant review and analysis of applicable data
- Manage HR related projects by coordinating resources and timelines across HR. Solve complex problems and participate in complex special projects that may include developing new procedures and training others on the new procedures. Review the quality of work completed in a regular basis to ensure project deliverables are met
14
HR Operations Manager Resume Examples & Samples
- To develop a team that are knowledgeable, customer focussed and embrace constant change
- To Provide appropriate support and coaching within the Employee Services team on all aspects of People Management ensuring that high quality, appropriate advice is given, encouraging line managers to take ownership of their people issues
- Ensure all employee relations issues are handled effectively with minimal risk to the business. Ensure all advice and guidance offered is compliant with employment legislation and Company policies and procedures, with consideration of the commercial needs of the business
- To embed measures that focuses on team accuracy, quality, and responsiveness and enhances the overall perception of HR service provision
- To create a positive and motivating environment within the team
- To ensure continuous improvement is embedded as a way of working both within the team and specialist team partners
- To set and deliver clearly defined SLA’s
- To partner with Audit & Risk through change and improvement programmes to ensure all deliverables are compliant and risks mitigated
- To coach and mentor the team ensuring succession needs both within the team and wider HR community can be met from the talent within the team
- Execute global HR programmes and processes as per the agreed standard HR calendar, including performance management, talent review, pay review, , and seasonal programmes
- Partner with Reward and Recognition with employee mobility issues and ensuring compliance with legislation and in-country requirements relating to the employment status of all employees within designated client groups ensuring complete adherence, taking appropriate action where the ‘right to work’ has expired
15
Global HR Operations Manager Resume Examples & Samples
- Implements & executes overall departmental strategy, provides direction & guidelines for the HR Operations Centre while partnering closely with HR Director & Global HR Data Operations to advance the development of HR solutions across the business
- Identifies service delivery improvement opportunities and embrace technology as a way to deliver high quality service
- Develop, implement & continuously improve policies, procedure and process necessary to execute HR Service requests & transactions
- Deliver best-in-class operational & transactional HR services across the region, to serve the needs of internal partners across all business functions
- Lead a team providing first-line assistance to employees on general HR administrative matters, answers to questions & standard policy/procedural information. Also performing routine problem resolution or referral on matters pertaining to employment, pay & benefits, administration and/or employee relations administration
- Provide HR case management services and support to clients. Clients include HR Business Partners, line managers & individual contributors
- Train, coach, develop and lead the regional team of HR Advisors & HR Coordinators, also hiring when required
- Develop and implement consistent European processes & practices to deliver best-practice transactional and operational HR services to the business
- Strongly-partner with HR Business Partners, Compensation & Benefits, Talent Acquisition, IS, Finance and other internal partners, measuring team performance in accordance with SLA's
- Works within HR Community to continually improve resource material, procedures and customers
- CIPD Qualified & Third Level Qualification in Human Resource
- Minimum of 6 yrs HR Experience in a Corporate Environment, EU/Global Experience desired
- Previous experience working within HR or Employee Service Center/Shared Service Environment
- Strong understanding of HR Operations & Service Delivery
- Prior HR Management Experience
16
CAS HR Operations Manager Resume Examples & Samples
- Own and lead a wide variety of cross-business HR operations projects dealing with systems, processes, tools, and data
- Act as a connector between CAS HR team and COEs, between function/business needs and systems decisions
- Become the business expert on HR data, metrics and systems, driving efficient and effective use of workforce data, analytics, COE (Center of Excellence) support, etc
- Partner with stakeholders to provide data, analytics and insights related to core HR metrics that drive and measure effectiveness, efficiency and accuracy
- Own key HR processes related to applicants, the pilot process, offer letters, graduate placements
- Provide communication and learning opportunities that activate employees and managers in the utilization of new HR tools and systems
- Partner with stakeholders to identify simplification opportunities, then lead and / or participate on teams to drive improvements
- Work with stakeholders to enhance working knowledge of HR systems and tools
- Lead all HR-related systems projects
- Field applicant and employee questions related to HR operations processes
- Provide HR generalist support to CAS HQ team
- Minimum of 5 years of Human Resources experience, including 2 years of experience in an HR Specialty, HR Operations or Business Operations role
- Deep expertise and skill working within HR tools and systems, with a keen sense of system and data interactions
- Strong data and analytical skills, with a passion for accuracy and excellence
- Proven ability to anticipate and resolve complicated issues
- Strong sense of ownership, accountability and follow-up
- Courage to push back on status quo and challenge historical paradigms and make bold suggestions for improvement and simplification
- Strong collaboration and communication skills with the ability to create effective and successful working relationships across all levels of the organization
- Sensitivity and skill in driving change across multiple cultures and functions
- Cultural awareness and sensitivity with the ability to flex style according to differing cultural norms
- PHR (Professional in Human Resources) / SPHR (Senior Professional in Human Resources) certification
17
HR Operations Manager Resume Examples & Samples
- You love helping people
- You love technology (new, old, and sometimes outrageous)
- You are excited to get out of bed every day and see what you can tackle
- You are a self-starter with a creative energy and passion for problem solving
- You want to be someplace where you not only share your ideas but you implement your solutions
18
HR Operations Manager Resume Examples & Samples
- 3 years of relevant work experience in a fast paced environment, ideally in a technology or entertainment company
- Bachelor’s degree in business, human resources or related field
- Excellent data analysis and visual presentation skills
19
Senior HR Operations Manager Resume Examples & Samples
- Collaborate with the VP HR IT and the Global IT HR team to provide end to end Human Capital solutions that advance the business agenda
- Act as a trusted advisor, change agent, and key influencer to members of the IT leadership team
- Consult with and support IT leaders on talent & development including successor planning & development, inclusion, career planning and skill / capability gap assessments
- Consult with IT leaders to achieve end-to-end workforce optimization to include key activities such as resource forecasting & planning, hiring and development, organization health supported by relevant internal analytics and external market insights
- Consult and support business leaders on change management, organization development, effectiveness and employee engagement and culture
- Provide counsel and coaching for leader and team effectiveness
- Manage company-wide core programs and initiatives including (pay planning and rewards, performance management, executive calibration, leveraging leadership development)
- Leverage companywide resources, tools, programs, and solutions already developed and readily available to support business leaders
- Serve as a steward of the HR brand
- Ability to apply HR knowledge / experience across all HR policies, programs, processes, and functions
- Ability to understand and provide guidance on HR compliance efforts
- Strong internal consulting skills, with ability to influence change
- Business-specific knowledge and organizational behavior/design/effectiveness skills
- Ability to facilitate relationships and partner with the business
- Strong understanding of talent management lifecycle
- Business acumen and strong project management and analytical skills
- Strong communication and facilitation skills
- Ability to translate business requirements into workable solutions
- Undergraduate degree and 8 years relevant HR experience
- Project management and HR consulting experience
20
HR Operations Manager Resume Examples & Samples
- 30% - Business Leader
- 10+ years of professional experience, including leadership and management of large staff
- 5+ years experience in Canada payroll, benefits and/or time and attendance
- Proven ability to anticipate issues, problem solving and implementing solutions, including referring critical issues to the appropriate level of management, and improving efficiency, quality, cost and productivity
- Experience with people management, leading geographically dispersed teams
- Demonstrated ability to interact and influence businesses, leaders, managers and employees
- Ability to engage target audiences through strong communication, presentation and written skills
- Proven focus on leading people and process on a regional scale or to a high standard with a large scale country and effective development, coaching and mentoring
- Strong ability to identify and implement opportunities to increase efficiency and effectiveness and reduce cost
- Ability to work independently and handling multiple priorities simultaneously in a lean environment
- Comprehensive understanding of Canada compliance requirements and reporting
21
HR Operations Manager Resume Examples & Samples
- Managing day to day operations of HR SSO to ensure that all KPI/SLAs are met or exceeded
- Developing & implementing performance dashboards & balance score cards
- Maintaining effective communication channels and relationship with the client organizations and other business partners
- Develop a roadmap of productivity improvement of HR operations managing costs & resources efficiently and in line with external benchmarking standards
- Actively participate and lead transition of HR processes from other Technip group entities
- Contribute towards developing future road map & transition strategy
- Ability to influence decisions by logical reasoning based problem solving approach and without having hierarchy relationship
- Ability to manage stakeholders in a multicultural environment and successfully work in timeline driven deliverables will be key success criteria to this role
- Overall 10- 15 years’ experience in managing operations; out of which, at least 5 -8 years’ experience in
- MBA in Human Resource or other discipline from a reputed institute
- Trained on Service Management practices (for e.g. ITILL, ITSM)
- Trained on Six Sigma Methodology will be additional advantage
- Transition management skills & expertise
- Ability to get things done thru people without having direct reporting hierarchy in a matrix organization
- Attention to detail and ability to work independently with minimum supervision & direction
- Plan and execute projects/operations keeping end to end view of all deliverables and stakeholders
- ‘Solution oriented’ mindset while dealing with adversities / challenges
22
HR Operations Manager Resume Examples & Samples
- Design and administer best-in-class benefit programs to ensure market competitiveness; lead open enrollment planning and processes. Update benefit policies as necessary to comply with changing legislation
- Administer base compensation program and make program recommendations based on recruiting feedback, retention and market trends, and benchmark analysis. Use HR systems expertise to take our programs to the next level
- Oversee merit and promotion processes with correlation to performance management programs
- Lead the administration of Adaptive’s HRIS system, ensure payroll and employee data is accurate and updated in a timely manner. Review system functionality on a regular basis to ensure efficiency of processes
- Design and lead processing of all employee data transactions including onboarding, status changes, and offboarding. Coordinate employee leaves of absence in accordance with local laws and regulations
- Maintain monthly HR dashboard including key HR metrics as decided. Analyze core data, develop insight and recommendations. Manage timeliness and quality of recurring and ad hoc reports
- Design and lead exit interview process including feedback loops with departing employee feedback
- Oversee the annual HR calendar and ensure all compliance-related reporting is accurate and timely
- Ensure process efficiency across HR work streams
23
HR Operations Manager Resume Examples & Samples
- Responsible for the delivery of HR services and transactions and its executions
- Contributes to the HR strategic direction through the review, formulation and implementation of corporate-wide policies, procedures/ programmes, systems and initiatives, based on best practices from the industry or other locations
- Lead and develop HR Operations staff
- Closely work with the HR Engagement Partners and business leaders to understand the needs of the business and employees which will form basis for programs and initiatives
- Owner of the Compensation and Benefits structure of the Site, balancing internal equity, market competitiveness and organization capability
- Coordinate with External vendors and Government agencies
24
HR Operations Manager Resume Examples & Samples
- Lead US HR Operations in the effective development and execution of all HR processes across the HR specializations ensuring the effectiveness and efficiency of HR ‘back office’ functions including Payroll, Benefits, and all related HR administration activities
- Responsibility for US HR policies and procedures, Employee Handbooks, administration, headcount reporting, compliance related activities and the effective and efficient execution of HR programs across the region
- Ensure process and policy compliance with recruitment and selection and on-boarding and integration of new hires. Drive a positive candidate experience throughout hiring process in conjunction with HRBP colleagues
- Understand business cluster strategies and the implications in terms of human resources services and support for the US and ensuring the required systems, processes, policies and procedures are in place to support the provision of a high quality, responsive and efficient HR service
- Assist in the identification, selection and deployment of a significantly enhanced HRIS capability across the USA. Identification of configuration requirements to meet business needs and the fulfilment of regional legal/compliance related requirements
- Ensure the effective execution of regional payroll processing and benefits administration including liaising with external benefits providers, annual renewal and review of benefit plans and open-enrolment of same
- Provide HR operations and support services in respect of Mergers & Acquisitions activities across the US. Workstream lead for people processes at due diligence stage, responsible for integration planning to ensure efficient and seamless integration of new employees into payroll, benefit plans, employee data management and all associated administration
25
HR Operations Manager Resume Examples & Samples
- Personnel management, incentive and retention policies for the entity
- Talent Management- i.e. defining individual plans and paths for the best talents of the region, with the aim of developing and increasing the talent within the region
- Company organisation, with special reference to the issue of Organizational Provisions and Organization Charts
- Compensation & Benefits, with particular attention to integrate local and Group-level incentive tools
- HR consolidated reporting to the Corporate
- Ensures implementation of Corporate and Region project and processes such as “HR without border projects” (Jobs Id Project, Performance Appraisal, Retention, People Review, IMC, Succession Plan, Recruitment, etc)
- Identification and enforcement of new managerial development methodologies
- Implementation of the related tools
- Guarantee correctness of payroll process
- Is responsible of Labour law and Social security compliance
26
HR Operations Manager Resume Examples & Samples
- Applies advanced principles, theories, and concepts. Contributes to the development of innovative principles and ideas
- Recognized as an expert in field. Serve as organization spokesperson on specialized projects or programs. Act as prime consultant on large projects that effect the organizations long-term goals and objectives
- Erroneous decisions or recommendations would normally result in the failure to reach goals crucial to significant organizational objectives and would profoundly affect the image of the organization
- Works under consultative direction toward predetermined long-range targets. Determines and pursues courses of action essential in obtaining desired outcomes
- Works on unusually complex and sensitive problems and provides solutions that are highly creative. Uses independent judgment to accomplish objectives
27
HR Operations Manager Resume Examples & Samples
- Providing professional HR support, accurate and appropriate advice, including advice on absence, grievance and disciplinary, to line management in relation to a full time and expanding G4S workforce on the Hinkley Point C project
- Leading the delivery of the Employment & Skills Plan specific to G4S personnel at Hinkley Point C
- Overseeing and supporting recruitment, selection and on-boarding of new personnel to Hinkley Point C
- Training and overseeing that line management and supervisors are conducting & recording appropriately, monthly care visits and annual appraisals in line with G4S SSUK policies & procedures
- Assisting in the updating and implementation of efficient Hinkley Point C specific HR policies and procedures, often championing change and business innovations
- Coordinating the collection of accurate data and producing management information relating to employees, ensuring that any risks or business defects are monitored and actioned or referred as applicable in line with the ESP
- Supporting line managers to contribute to partnership working with GMB Trade Unions and staff representative groups as and when required
- Coaching and managing the wider HR team ensuring all SLAs are met in line with business needs
- Supervising all management development and talent management activities including internal promotions to supervision level
- Inputting and contribution to business affairs; TUPE, mobilisations and ensuring company “best people” value is supported and maintained through business change
- Liaising and working in partnership with the G4S HR Shared Service Centre for guidance on G4S procedures and HR support
28
HR Operations Manager Resume Examples & Samples
- Manage the data input/accuracy of all employee life cycle processes and systems, employee on-boarding (salary data to payroll) and off-boarding
- Deliver new-manager training as part of the employee on-boarding process
- Deliver continuous improvement initiatives and provide best-practice HR service
- Provide proactive, timely and accurate support to the HR team in the form of preparing various documents, reports, track KPI’s etc
- Ensure HR Operation practices are aligned with the different employment legislation within each European country in which we operate
- Documentation: draft salary letters and compensation plans. Review employment contract templates and check that our staff handbooks and benefit guides are up to date and correct
29
HR Operations Manager Resume Examples & Samples
- Supervise, train, and provide direction for Ops Coordinators
- Proactively audit and coordinate established procedures, systems, and standards for overall operations
- Implement new policies, procedures, and process improvements
- Change management of all new HR system or process changes or implementations
- Vendor management (HireRight)
- Has a clear understanding of all HR policies and procedures
- Ensure team stays within compliance for all processes
- Owns and maintains documentation of all processes (current, future and changes)
- Maintains and updates all SOX narratives
- General administrative work as needed such as processing invoices, reports, data analysis
- Manage HR wiki siteProvide direction, instructions and guidance to coordinators
- Manage the flow of day-to-day operations
- Primary contact for escalation and tier 1 team issues
- Minimum of 6 years work experience in Human Resources
- Minimum 2 years experience in Management (e.g. manager, supervisor, lead)
- Strong knowledge of HR systems, benefits plans and payroll processes *Workday is a plus!
- Excellent oral, communication and organizational skillsStrong problem solving skills and ability to react quickly to resolve problems
- Must have effective interpersonal and work experience in a leadership capacity (e.g. manager, supervisor, lead)
- Excellent organizational, multi-tasking, and time-management skills
- Strong computer skills including Microsoft Office (Excel, PowerPoint, Word)
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Senior HR Operations Manager Resume Examples & Samples
- Contract auditing
- RFP and proposal review
- Program stand-up and program close-out
- Partner with the Business Area Vice President and other levels of management to predict and shape new business activities and initiatives and actively support proposal efforts
- Manages and supports all HR Operations and Processes, including Employee Data, Personnel Files, HR Reporting, Benefits, Mobilization/Demobilization, Travel, Recruiting, Onboarding, Training, Communications, Career Development, Performance Management, Succession Planning and HR Metrics
- Assists in development and improvement of HR procedures, guidelines, employee and management tools
- Tracks, analyzes and manages HR Departments actual costs versus budgeted costs
- Onboard employees for varying sizes of contracts; partner with appropriate stakeholders to facilitate system set-up and timely program transitions with minimal disruption of operations. Proactively develop employee communications and coordinate with other functional areas for assistance
- Provide support to on-site personnel on various programs within the business unit; recommend and implement actions to further enhance off-site employee engagement throughout the unit and to address challenges specific to the off-site employee population
- Identify training needs for various programs and deliver (or coordinate the delivery of) non-operational training
- 8+ or more years of experience in a senior level operational or managerial position
- 2+ years or more of experience in an international environment, preferably with remote locations
- Must have experience with conducting audits and investigations
- Experience in strategic planning and business partnering
- Knowledge of HR principles and processes
- Ability to collect, analyze and summarize data and to prepare clear and concise reports
- Experience in effectively dealing with international and headquarters staff
- Must have strong communication, influencing, facilitation, coaching and negotiating skills
- Ability to multi-task and take on short and long term project work in addition to daily responsibilities
- Teamwork & strong leadership skills
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Global Mobility & HR Operations Manager Resume Examples & Samples
- Provides global mobility related expertise in the areas of international assignments and Host Entity sponsorship
- Defines, creates, and implements new HR Operations services in host country (non-U.S.) locations
- Provides HR related expertise for hiring in non-U.S. locations and seeks country specific counsel as needed
- Ensures immigration, employment, tax, social security, and payroll compliance
- Considered a subject matter expert and business partner for the P&W Human Resources team in support of international hiring needs
- Maintains and manages metrics and reports relating to project milestones, project plans and country dashboards
- Researches and reviews external vendor solutions for outsourced infrastructure needs and liaisons with vendors in support of deployed talent
- Serves as key partner by directly working with PW line leaders, HR professionals, and Global Mobility specialists to fully understand business requirements
- Coordinates with other departments such as Payroll, Finance, Legal, Accounts Payable, Travel, and International Trade Compliance, etc
- Creates an environment that fosters team effectiveness and cooperation, motivation, and professional growth
- A successful candidate will have at least 5+ years combined experience from the following: global mobility program management experience, with significant "hands-on" expertise in deploying international talent, technical knowledge of global HR issues, policies and procedures, employment and immigration law, benefits and statutory entitlements relative to cross border assignees
- Demonstrated experience leading complex projects, change management, and collaboration with multiple stakeholders
- Strong service delivery mind set with a focus on governance and quality control
- Ability to see the big picture and contribute to global strategy, policy and processes
- Strong communicator with proven relationship management skills and the ability to work with managers and employees at all levels
- Excellent organization, planning and decision making skills, as well as the ability to balance the needs of the business and employees while meeting the requirements of the laws and regulations of home and host countries
- Ability to work effectively and productively, independently and collaboratively as an integral part of the project team
- MBA Preferred
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HR Operations Manager Resume Examples & Samples
- Minimum of 4 years work experience in Human Resources
- Strong knowledge of HR processes, benefits plans and integrated payroll processes
- Experience process mapping in Visio, Lucidchart, Capterra, Omnigrafflle, or similar
- Excellent oral, communication and problem solving skills and ability to react quickly to resolve problems
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HR Operations Manager Resume Examples & Samples
- Ensure execution of onboarding process such as induction program, SEA New hire announcement, completion of probation review, JDF and others
- Ensure execution of off-boarding process such as updating Dyson People, exit clearance and notification to the respective stakeholders
- Expat and foreign employees’ management- Ensure work permit applications and immigration matters are processed on a timely manner
- Maintain accurate personnel files and records by keeping the HR Database up to date
- Work closely with Finance on payroll matters and ensure accurate information send to payroll team in timely manner. Review payroll and HR processes where necessary
- Review any Internal/External audit findings/issues which related with HR Operations and ensure that they are address accordingly
- Insurance
- Progressive experience in the HR generalist or operations
- Experience of working in a technology organization – Manufacturing/ Operations would be desirable
- Experience of working within an entrepreneurial organisation would be desirable
- People managers and experience managing direct reports
- Degree or equivalent - Recognized accredited HR related qualification
- Coaching skills and a passion for developing people
- An understanding of change management both operationally and strategically
- Strong knowledge in local labour law
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HR Operations Manager Resume Examples & Samples
- Lead the team of HR Representatives supporting Synopsys’ HR Business Partners and their respective Business Groups in program management and process implementation
- Partner directly with our Infrastructure Groups in collaboration with the HR Business Partner
- Manage high-level employee relations work including investigations in the U.S. for multiple groups to assist employees and managers in resolving issues
- Manage the planning, development, and implementation of HR Programs, both Globally and US specific, including HR policy review, HR programs calendar, and special projects
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Senior HR Operations Manager & MCI Resume Examples & Samples
- Drives continuous improvement in HR Service Delivery, within agreed global model and resources, to optimize line manager and employee experience - HR Portal, Self Service, Helpdesk & HR Information
- Bachelor's Degree
- Strong experience in HR Operations, Shared Services, HRIS, Payroll and Vendor Management. Able to both think strategically and deliver operational excellence
- Ability to lead and develop a large, cross-departmental team
- Strong track record of change management and transformation
- Strong leadership maturity, balanced, controlled and able to deal with ambiguity
- Excellent problem solving skills, combining HR Operational expertise with pragmatic thinking
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HR Operations Manager Resume Examples & Samples
- HRIS & Process Governance- Continuous improvement and governance of HRIS processes and systems to ensure high standards of HR processes, data accuracy, availability and SOX compliance within the business via liaisons with country HR Leadership Teams. Ensure SOP's and Process Maps are up to date and reflect any changes working with the Business Process Owners as appropriate
- Payroll - Oversee provision of timely and accurate administrative support for payroll administration and related activities including on-going local compliance and governance
- Employee Relations, Policies, Procedures & Processes - Managing updates of HR portal, policies, procedures and processes working with the Business Process Owners as appropriate
- Manage Payroll related vendors and key stakeholders ie HRD's, HRBP's and the business
- Strong experience in HR Operations, HRIS, Payroll and Employee Relations (including knowledge of labor legislation)
- Excellent problem solving skills, combining HR Operational expertise with pragmatic and commercial thinking
- Excellent planning and organisation skills with experience of managing multiple tasks
- Excellent written and verbal communication skills with strong attention to detail and accuracy
- High levels of Communication to manage third parties and key stakeholders
- Ability to work competently with numerical information
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Senior HR Operations Manager Resume Examples & Samples
- Bachelor’s degree in related field and/or equivalent business experience
- MBA or other related graduate degree desirable
- Minimum 10 years human resources management experience preferably in a manufacturing environment. Labor relations/CBA negotiation background is an asset
- Multi-task management skills
- Team minded and positive in all interactions with employees at all levels of the organization
- Proven track record of managing organizational change, introducing new strategic initiatives and delivering effective human resource solutions
- Regular multi-day duration travel
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HR Operations Manager Resume Examples & Samples
- Perform operational activities in support of employee development and employee relations
- Partner with and provide support to business leaders within Operations on HR policies and change management
- Partner directly with employees, managers and business leaders to resolve HR issues
- Provide consultative support to business managers on performance issues, employee relations, employee development and performance management
- Assist in new policies, practices and business initiatives
- Responsible for recruitment of hard-to fill positions including job posting, screening, interviewing
- Manage payroll and benefits through third party vendors
- Prepare, coordinate and oversee New Hire Orientation
- Manage recruiting reports and provide updates
- Provide additional HR support as needed throughout organization
- Provide reporting and data analysis from HRIS system
- Excellent interpersonal skills with internal employees and external customers
- Ability to prepare deliverables and reports accurately within time deadlines
- Strong Microsoft Office skills including Word, PowerPoint and Excel
- Strong reporting skills
- Previous experience supporting Operations or Manufacturing environment
- Previous benefits administration and payroll experience
- Ability to effectively manage multiple priorities and work in a fast-paced, changing environment
- Assertiveness, initiative, and a high energy level
- Knowledge of Human Resources software applications
- Bachelor’s degree in related field preferred
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HR Operations Manager Resume Examples & Samples
- Experience handing sensitive information
- Working exposure to all parts of human resources (HRBP, COEs and Shared Services)
- Worked within a matrix organization; achieving results through effective influencing and collaboration
- Successful experience in creating, implementing and executing plans for business
- Coordinated and managed cross-functional projects or priorities, given multiple competing perspectives
- Expert skills in Power Point and Excel
- 5+ years progressive experience in project management or operations or equivalent experience
- Professional experience in a fast-paced environment
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HR Operations Manager Resume Examples & Samples
- Have excellent people management and leadership skills
- Ability to motivate and drive a focused team in a changing environment
- Ability to be flexible and adaptable to new and changing responsibilities
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HR Operations Manager Resume Examples & Samples
- Collaborate with team members to develop methods to track and evaluate effectiveness and performance of HRIS programs
- Promote and support a culture of collaboration, high performance, accountability, and innovation
- Proactively seek, assess opportunities and provide best practices and strategies to improve user experience
- Troubleshoot incoming questions/request through our ticketing system, identify key areas for improvement, develop engagement strategies and prioritize mitigation efforts with team members
- Partner with business stakeholders to support our position management philosophy and practice in HRIS
- Proactively take measures to ensure excellent data integrity, reinforce consistency in data and business process usage in HRIS
- Participate in audits and data quality check activities across our HR systems and partner with client teams to drive accountability
- Proactively gather user feedback from stakeholders
- Assist in the maintenance of a portfolio of projects, leads team meetings to monitor status of all project deliverables, help identify potential risks or issues, and participate in the development of mitigation plans
- Provide frequent and clear communication regarding project statuses to the Director of HRIS Strategy
- Maintain managers and employees confidence by keeping human resources information confidential
- Processes HR transactions in Workday as required
- Lend overall support to the HR and recruiting teams as needed
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Benefits & HR Operations Manager Resume Examples & Samples
- Manages benefits program to include day-to-day administration, open enrollment, benefits education, Intranet benefits website, compliance, claims resolution, change reporting, and budget management. Monitor benefit trends in the business environment and stay up-to-date on applicable benefits legislation. Assist with RFPs, contract renewals, rate negotiations, design, and regulation issues, as well as other projects as assigned
- Assume responsibility for all compliance and audit filings and functions, including but not limited to interfacing with internal and external auditors, managing non-discrimination testing for 401(k) and dependent care plans, filing 5500’s, SARs, etc. Audits benefit plans for compliance with government regulations. Review and update H&W Summary Plan Descriptions (SPDs) with any plan design changes and legal compliance updates
- Oversees the design, development and preparation of benefits related reports (e.g., budget versus actual analysis, wellness metrics, etc). Assist with budget preparation including compiling participation, utilization and claims data. Input, interpret and analyze all claim cost spreadsheets as assigned
- Train HR Operations Center staff in all aspects of HR to fully meet the needs of the North American employee population. Responsibilities include data entry, answering employee inquiries and resolving concerns, and HR generalist activities (onboarding, employee relations, exit interviews, etc.). Understand employment law and train staff as needed to successfully perform HR generalist responsibilities. Ability to create new policies and interpret current policies
- Manages and creates communication materials for benefit programs. Oversees the preparation and submission of government-mandated reports and communications to employees. Coordinate and manage benefit communications and timely updates to the company website and applicable benefits guide materials
- Coordinate and manage annual Open Enrollment activities; create communication materials and manage the implementation of the program internally and externally
- Manages all benefit programs for Canada, including RRSP and health and welfare benefits. Must stay informed of legislative changes in Canada and proactively manage the plans to be compliant. Possesses working knowledge of provincial statutory requirements. Manages consultants and vendors. Partners with payroll, as needed
- Responsible for inventorying all benefits internationally by country. Conducts annual review of benefits for compliance. Initiates benchmarking to ensure competitiveness, and searches for ways to achieve cost savings
- Serve as the subject matter expert and a lead member for the wellness program. Develop and manage company-wide wellness and preventive care programs
- Evaluate and revise internal processes to reduce costs and increase efficiency
- Plan, organize, and carry out assignments from management staff with minimal direction
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HR Operations Manager Resume Examples & Samples
- Experience supporting Workday HCM, Compensation and Benefits is required; additional experience with Workday Recruiting, Time Tracking and Talent modules is preferred
- Experience supporting Cornerstone Learning Management is preferred
- Understanding of systems development life cycle (SDLC), including proven experience in implementing HR software applications
- Experience in updating/maintaining business processes and condition rules
- Ability to prioritize multiple projects and deadlines in a fast paced environment
- Excellent communication skills necessary in determining requirements for internal customers
- Ability to work in a confidential environment and exceptional attention to detail
- Strong working knowledge of HR systems (Workday) as well as Microsoft Word, Excel, PowerPoint, Visio, Project and Access
- Strong technical and analytic skills that include the ability to extract data from multiple sources to create and modify complex reporting required
- 5 - 10 years of hands-on IT, Business Analyst, Data Analytics experience with HR software applications / HR Information systems
- BS degree or equivalent experience required, preferably in Management Information Systems, Computer Science or related field
- Knowledge of HR functions and business processes (Talent Acquisition, Compensation, Benefits, Learning & Organizational Development, etc.)
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HR Operations Manager, Europe & Asia Resume Examples & Samples
- Manages 2 HR Advisors and 2 HR Coordinators
- Support delivery of all HR activities within the EMERI and Asia regions with high client service standards and an approach to continuous improvement
- Oversees the online and offline administration of all aspects of the employee life-cycle, including starters, transfers and leavers, in addition to ensuring adherence to the company’s position management principles
- Manages the regional budget and provides analysis, reports and updates to Global HR Ops DirectorDrives improvement of HR operations processes and practices on a global level alongside the Americas HR Operations Manager the HRIS team and the HR Data Manager
- Ensures the effective use of key systems (including Workday, Cornerstone, the HR portal), policies and processes, both on-system and off-system, to support the HR department and internal clients
- Works with HR members to establish a regional calendar of HR events to facilitate effective planning for timely delivery and optimal utilisation of resources
- Ensures team members keep up to date and are compliant with relevant HR and legislative policy and practice
- Encourages growth and development of team members to ensure maximum flexibility of resource and effective line of sight for succession
- Manages regional templates for offer letters, contracts, confirmation letters and exit agreements and content of online and offline forms and notifications in partnership with legal, where appropriate
- Manages external suppliers for support on areas such as tax, immigration, relocation and other regional specific needs (i.e.: occupational health advice in the UK)
- Oversees international transfer and secondment processes
- Strong people management experience
- Proven experience of working in partnership and building strong working relationships with business managers and HR project stakeholders
- Proven experience of working with HR systems and system processes
- Knowledge and experience of implementing best practice HR administration processes
- Excellent communication skills and ability to negotiate and influence effectively with all levels of an organisation
- Excellent technical HR Knowledge
- Involvement in organisation change programmes e.g. Organisation re-design, redundancy programmes, etc
- Work collaboratively as part of a Regional and Global HR team
- Flexible and hands-on approach
- Numerate with high attention to detail
- CIPD / SPHR or equivalent post-graduate human resources qualification
- Understanding of project management principles and experience of managing complex projects to successful conclusion
- Significant HR generalist experience in a commercial environment with a varied client base
- Knowledge of Workday
- Pan European HR knowledge
