Contract Performance Manager Resume Samples

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D Miller

Dewitt

Miller

397 Quigley Estate

Boston

+1 (555) 497 7240

397 Quigley Estate

Boston

Phone

p +1 (555) 497 7240

Experience Experience

Phoenix, AZ

Contract Performance Manager

Phoenix, AZ

Beatty LLC

Phoenix, AZ

Contract Performance Manager

Manage flow and PPP Healthcare contracts as part of a project management team
When no Site Contract Manager is mobilized supports the subcontract management
Develop sales plan for each Customer
Organize and conduct recurring contract review meetings, outlining activities and units’ performances (including Root Cause Analyses, RCA)
On large/high value projects may also be responsible for co-ordination of Site Contract Manager
Undertake any other contractual / commercial tasks as instructed / requested by Project Director and/or Management
Manage customer Variation Requests/Orders/ and other margin enhancement initiatives

San Francisco, CA

Lead Contract Performance Manager

San Francisco, CA

Mante, Pouros and Windler

San Francisco, CA

Lead Contract Performance Manager

Provide contract management support in the execution of equipment only orders for domestic and international power plant contracts
The CPM will be a key contributor in assuring the financial performance of the contract, including an active participation to the Contribution Margi Review process (CMR)
Plan / coordinate activities on site of a larger project to fulfill a customer order according to financial / commercial parameters and ensure customer satisfaction
He/she will be a key contributor in assuring the financial performance of the contract, including an active participation to the Contribution Margi Review process (CMR)
Provide information about the latest advancements in upgrades opportunities to Customer, and assist in their implementation
Be responsible for Quality and EHS oversight on work performed at assigned customer sites
Oversee Extra Work, Job Cost Estimator (JCE), policy 6 target setting, and scope management for assigned customers

present

Boston, MA

Senior Contract Performance Manager

Boston, MA

Toy Inc

present

Boston, MA

Senior Contract Performance Manager

present

Be responsible for developing and maintaining customer relationships
Responsible for developing and maintaining customer relationships
Establish and implement project specific commercial procedures particularly regarding claims, insurance, correspondence and notification
Preserve the Company’s rights and entitlements as provided in the Contract
Execute contract obligations to achieve Financial Operating Plan
Provide contract administration for assigned proposals and contracts including customer interface, negotiations, preparation, and contract interpretation
Manage claims to / from customers and consortium partners

Education Education

Bachelor’s Degree in Engineering

Columbia University

Bachelor’s Degree in Engineering

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Contract Performance Manager Resume Examples & Samples

Proactively respond to customer’s technical inquiries coordinating technical resources, to assure problems identification and resolution
Organize and conduct recurring contract review meetings, outlining activities and units’ performances (including Root Cause Analyses, RCA)
Keep Customer updated about design changes of parts to be installed
Coordinate Field Service, Repair Service and part delivery activities to meet Contract obligations
Support Customer for the storage of parts under the Contract
Maintain maintenance and inspection quality Manuals
Resolve with the customer any un-clarity in the agreement wording which may arise during the execution of the contract
Stay up to date on trainings
At least 8 years’ experience in a similar role or Project Management/Site supervision with direct practice on the field managing people and resources
Strong knowledge of GE O&G organization and processes, with special focus on Contractual Services business model
Commercial and sales competences
High level of leadership, initiative, autonomy and self-confidence
Coaching/mentoring capability
Authority to a level consistent with delivering the business results
Proven capability to drive cross-functional team remotely
PMI or IPMA certified
Oil & Gas industry experience
Six Sigma Black Belt certified
International experience with Global Companies

Senior Contract Performance Manager Resume Examples & Samples

Preserve the Company’s rights and entitlements as provided in the Contract
Ensure proper notices are given in line with contract requirements
Support the project execution start-up, prior to full Notice to Proceed, including Contract analysis and preparation of Project Contract Commercial Plan
Assume responsibility for all project contractual activities from Hand Over from Sales until all relevant contractual obligations are complete and all relevant contractual issues are resolved / settled
Liaise with Project Planning Manager to ensure Contract Programme and appropriate schedules for subcontracts are produced and maintained, to support Project Claim Strategy
Support project risk and opportunity identification and analysis. Support the management of risks and opportunities by development and implementation of appropriate Project Contract Commercial Plan
On large/high value projects may also be responsible for co-ordination of Site Contract Manager
When no Site Contract Manager is mobilized supports the subcontract management
Comply with Quality Procedures, work instructions and applicable processes and procedures
Report or resolve any non-conformities and process in a timely manner
Participate in formal and informal safety discussions
Define targets with the Project Director and other functions and will be related to contract analysis, contract management, claims management, risk and opportunity identification and any commercial action plan
Minimum of five years of experience in Contract and claims in large healthcare equipment projects
Experience in Healthcare equipment sales and contract negotiations
Planning and scheduling knowledge

Contract Performance Manager Resume Examples & Samples

Provide systematic and efficient analysis of contractual requirements and management of the execution of such contracts made with customers, partners, contractors, subcontractors and suppliers for the purpose of maximizing financial and operational performance and minimizing risks
Establish and implement project specific commercial procedures particularly regarding claims, insurance, correspondence and notification
Manage claims to / from customers and consortium partners
Manage flow and PPP Healthcare contracts as part of a project management team
Support and participate in pre-award negotiations, bid structure, and contract development with customers, consortium partners, and construction subcontractors with Project and Commercial / Sales teams
Prepare pass-through terms and conditions for subcontracts and supplier purchase orders
Identify Customer / Consortium and other third party obligations and development and implementation of the Project Contract Commercial Plan, including Project Claim Strategy
Ensure appropriate recovery from third parties. Lead mitigation strategy development and negotiations on complex, multi-million dollar claims with customers, subcontractors, and consortium partners. Ensure appropriate documentation executed, including Settlement Agreements
Manage customer Variation Requests/Orders/ and other margin enhancement initiatives
Support and guide Project team on general contractual issues. Clarify contractual / legal queries, if required by referring to Legal
Provide Contract Management support as required in the event of a (potential) dispute
Undertake any other contractual / commercial tasks as instructed / requested by Project Director and/or Management
Define targets with the Project Director and other functions and will be related to contract analysis, contract management, claims management, risk and opportunity identification and any commercial action plan and notifications
Bachelor's Degree in Engineering, Construction and Project Management, Business Administration or Law
Minimum of three to five years of experience in Contract and claims in healthcare equipment or similar industry projects
Some exposure to Site Construction issues and Healthcare preferable
Understanding of Contract Law

Contract Performance Manager Resume Examples & Samples

Engineering degree from an accredited university, preferred MBA or PhD
A minimum of 5 years of experience in project/operations management
At least 3 additional years of experience with contract formation and execution
Previous experience in power generation services/products

Lead Contract Performance Manager Resume Examples & Samples

Coordinate and support Site team (Resident Engineers and Local Staff)
Interface with GE internal departments, to deliver contractual obligations and to facilitate outage activities coordination,
Supervise the application of admin, EHS, quality, maintenance and engineering policies, procedures and filing the systems to execute this Agreement
Respond to Owner's technical inquiries coordinating technical resources, to assure problems identification and resolution
Assist customer operation and maintenance staff in monitoring performances of covered units and recommend actions to improve safety, availability and reliability
Identify elements requiring improvement and structure projects and actions to address the needs
Organize and conduct recurring contract review meetings, outlining activities and units performances (including RCA)
Plan and coordinate the implementation of recommended actions due to Technical Information Letters by monitoring their technical applicability and execution timeframe
Provide information about the latest advancements in upgrades opportunities to Customer, and assist in their implementation
Coordinate Field Service, Repair Service and part delivery activities to meet Contract obligation
Coordinate the reviewing of maintenance plan, with the aim to optimize the Units reliability and availability
Coordinate parties for multi P&L deals. Represent the main interface with customer when requested
Interact with GE tools, processes and organization in order to fulfill all Contract obligations
Assure that the planning and ERP tools are maintained continuously updated,
Identify areas of improvement to protect and enhance profitability of the deal, duly tracking the relevant changes
He/she will be a key contributor in assuring the financial performance of the contract, including an active participation to the Contribution Margi Review process (CMR)
Support in the recruitment of local resources and training programs
Facilitate the local procurement and the commercial relationships with local suppliers, if the case applies
Manage the relationship with the local GE Legal Entity for an effective coordination with the local authorities, (immigration and customs offices) and with HQ
Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in a contract administration position)
Project Management expertise, better if associate with Technical skills and Maintenance knowledge
Knowledge of contract law and formation
Ability to take lead role in routine contracts
Sound business and financial acumen

Senior Contract Performance Manager Resume Examples & Samples

Minimum of 5 years of Operational, Commercial, Risk, or, Finance experience
Experience working in services, engineering or supply chain
Experience liaising between functions and working with cross functional teams
Rail industry experience with class 1 customers
Understands the contract margin review process and long term revenue recognition accounting
Close working relationship with global technology and global supply chain
Ability to communicate to all levels of the organization as well to customers
Ability to influence within GE

Contract Performance Manager, Principal Resume Examples & Samples

Advanced degree
Expert on contract/vendor performance management
Experience with contracts/vendor performance related to revenue/payments (banking, ACH, etc.)
Experience creating and managing key performance indicators that align with the goals of the organization
Experience with process development/improvement projects, Lean Six Sigma framework preferred
Experience identifying and mitigating potential issues before they escalate into a significant problem
Experience fostering a collaborative atmosphere with peers, superiors and vendors during negotiations to reach an agreeable outcome
Ability to act decisively to control discussions / meetings in a situation where opposing viewpoints and positions are present
Following PG&E guidelines and processes, develops a request for proposal (RFP) to acquire services or equipment necessary to perform and support the mailing of 63 Million documents and processing of $18 Billion in revenue annually. Services and / or equipment requirements may include: in person payment network, pay by phone, kiosk, web payments, high speed printing equipment and associated maintenance, inserting equipment and associated maintenance, remittance processing equipment (hardware & software),related maintenance and disaster recovery
Works cross functionally with the Procurement organization to clarify the scope of work and provide a platform for any questions or concerns about the request document
Leads complex negotiations with vendors to provide services and equipment that achieve cost effectiveness and efficiencies across the Revenue Operations organization. This includes: identification of service/equipment requirements, establishing SLA’s and associated penalties, performing a cost analysis to determine best fit for the organization, conducting site visits, and following up on vendor references
Supports Payment and Revenue Governance committee by identifying potential risks and working jointly to develop a risk mitigation plan
Initiates, documents and gains approval for addendums to existing contract such as: extension of contract date, pricing increases, hours of support etc
Ensures purchase orders (PO’s) are correctly executed in order to avoid budget discrepancies/variances which adversely impact the cost per payment and cost per bill metrics
Reconciles vendor invoice to ensure accurate payment for services provided
Conducts analysis of vendor performance to ensure adherence to contracted service level agreements. Identifies areas of non-compliance and works with the vendor to either eliminate or greatly reduce potential issues moving forward. Assess penalties in accordance with contracted terms and conditions
Establishes scope of authority, creates clear lines of communication and reporting and specific individuals who will interact directly with the vendor
Reviews and responds to Internal audit reviews and third-party security reviews associated with all vendors
Acts as a single point of contact for all Revenue Operations contract related issues

Senior Contract Performance Manager Resume Examples & Samples

Provide contract management support in the execution of equipment only orders for domestic and international contracts
Provide support to manager and senior contracts personnel on assigned contracts
Frequently interface with the customer on contract matters
May perform team leader responsibilities for assigned programs
Provide interface liaison with functional organizations and ensure proper communication of requirements
Continually review processes to ensure overall efficiency
Responsible for developing and maintaining customer relationships
Responsible for quality of delivery, schedule, and budget
Develop Enhanced Project Management programs and processes that reduce total cycle time and span
Implement common process across the business, which result in dramatically improved quality and efficiency in project delivery
Bachelor's degree from an accredited university or college
At least 5 additional years of experience with contract formation and execution
Additional experience in contract administration or project management is preferred

Senior Contract Performance Manager Resume Examples & Samples

Bachelor's Degree in Science / Business / Engineering (OR a High School Diploma / GED with a minimum of 4 years of experience in the power generation industry)
Familiarity with long-term parts and services contracts
Sales experience with direct customer interface
Technically savvy while having strong business acumen and ability to drive overall solutions/rigor to meet customer needs

Senior Contract Performance Manager Resume Examples & Samples

Minimum of 5 years of experience with contract formation and execution
Experience with frame gas turbines and steam turbines
Additional experience in contract administration or project management

Senior Contract Performance Manager Resume Examples & Samples

Bachelor's Degree in Science / Business / Engineering (OR a High School Diploma / GED with a minimum of 4 years of experience in power generation industry)
G / T Field Engineering Program (FEP) or other G / T Technical experience
Technically savvy while having strong business acumen and ability to drive overall solutions / rigor to meet customer needs

Senior Contract Performance Manager Resume Examples & Samples

Bachelor's Degree in Science / Business / Engineering (OR a High School Diploma / GED with a minimum of 5 years equivalent experience in power generation industry)
Certified Six Sigma Green or Black Belt certification of equivalent Quality certification (GE Employees ONLY)
Engineering experience with GE, Alstom and Siemans heavy duty gas / steam equipment

Lead Contract Performance Manager Resume Examples & Samples

Provide contract management support in the execution of equipment only orders for domestic and international power plant contracts
Perform proposal, negotiation, and contract administration functions on assigned proposals / contracts with minimal supervision
Provide interface liaison with functional organizations and insure proper communication of requirements

Lead Contract Performance Manager Resume Examples & Samples

Bachelor’s Degree in an Engineering or Business Management discipline from an accredited university or college (OR a High School Diploma / GED with a minimum of 4 years of experience in contract formation and execution)
Minimum of 3 years of experience with contract formation and execution
Experience planning and executing outages
Strong quality background with Black Belt certification or equivalent quality certification
Knowledge of the Field Service Portal (FSP) systems

Lead Contract Performance Manager Resume Examples & Samples

Provide contract management support in the execution of equipment only orders for power plant contracts
Provide both Customized Service Agreement (CSA) and Time and Material (T&M) program management
Frequently interface with the customer on contract matters and participate in business and contractual discussions with customer
Technical Management: First contact point for customer. On-site technical & administrative support/coordination with all other GE components on all outages, repairs/modifications
Perform team leader responsibilities for assigned programs
Assure timely resolution of customer issues and customer satisfaction for assigned contracts
Review invoices and collect cash in a timely manner
Manage the Contract Margin Review process for assigned contracts
Interact with Sales team for sales Champaign
Assist in the establishment of productivity goals by contract and organize and support program and technical reviews with customer
Determine and flow down customer shop visit forecasts and assist in GE Branded Service Agreement (GBSA) management, warranty determination and administration related to customer owned property
Any other assignment related to the contract
University degree in engineering or equivalent with over 10 years of power generation experience
Project Management expertise, preferably with Turbomachinery technical skills and maintenance knowledge
Proficiency in English and good Computer skills. (i.e. Microsoft office)
Strong Turbine technology knowledge and controls experience is advantage
Excellent communication, leadership and customer service skills
Self-starter and self-initiated
Ability to handle routine legal issues such as Notices, Bonds, Insurance, and the like with minimal supervision/coordination with GE Legal Staff
Ability to work multiple project simultaneously with experience in contract administration or project management is preferred
Ability to communicate with all levels of internal and external customer organizations, including upper management
Prior experience negotiating with customers is preferred

Senior Contract Performance Manager Resume Examples & Samples

Comfortable and confident in a matrix environment
Advanced level of excel and powerpoint experience, particularly pivot tables, advanced lookups, charts and data mining
Confident in Presentation Skills
FMP or other leadership program graduate
Ability to define problems collects data, establish facts, and draw valid conclusion
Strong interpersonal and leadership skills, and a team player
Self-driven and goal oriented
Ability to influence and gain commitment from peers and others within the organization
Demonstrated ability to think beyond the surface and to develop and execute improvement plans; results oriented
Track record of challenging the status quo and curiosity to learn new skills
Initiative to learn and expand responsibilities as needed

Senior Contract Performance Manager Resume Examples & Samples

Bachelor’s Degree in business, finance, or engineering from an accredited university or college
Minimum of 7 years of finance or operations experience in field services including a minimum 5 years combined commercial experience with at least 2 years in risk or contractual service agreements
Master's Degree or Doctor of Philosophy Degree in Engineering, Finance, Accounting, or Business from an accredited college or university
Strong analytical, project management, and organizational skills
Interpersonal, and influencing skills required to gain commitment from peers and others within the organization
Previous experience with Power Generation Services contract margin review and margin accounting
FMP (Financial Management Program) graduate (GE employees only)
Excellent written and oral communication skills, with exceptional presentation skills
Strong controllership perspective and ability to understand complex accounting concepts
Advanced level of Excel and PowerPoint experience, particularly pivot tables, advanced lookups, charts and data mining
Ability to work in a dynamic environment with a wide variety of organizations and individuals in global locations
Six Sigma Black Belt / Master Black Belt certification or equivalent quality certification

Senior Contract Performance Manager Resume Examples & Samples

Bachelor's Degree in Science / Business / Engineering (OR a High School Diploma / GED with a minimum of 5 years of equivalent experience in power generation industry)
Certified Six Sigma Green or Black Belt or equivalent Quality certification (GE employees only)
Engineering experience with GE, Alstom and Siemans heavy duty gas/steam equipment

Assistant Contract Performance Manager Queen Elizabeth Hospital Resume Examples & Samples

Support the Performance Manager by assisting in the production of monthly deduction and service reports, daily risk reviews and other performance dashboards as required
Monitor performance of contract on a day to day basis to identify trends and minimise failures by providing advice, feedback and updates to the team in relation to commercial best practice in relation to the payment mechanism, deductions and SFPs
Contribute to the contract plan by meeting own performance objectives and supporting others in theirs
Responsible for data and trend analysis as required
Assist in the production of appropriate documentation for systems, processes necessary to deliver contract compliance
To assist in the monitoring of all aspects of performance management across the contract
Responsible for aiding the Performance Manager in the delivery and development of the compliance process in relation to KPI contractual requirements
Implement appropriate internal auditing methods to ensure service delivery is compliant with the requirements of the project and corporate governance
As required represent ENGIE at commercial meetings with the SPV and NHS Trusts
Lead internal contract performance meetings and drive improvement in service delivery
Alongside the Performance Manager identify and develop with Service Managers and CAFM manager improvements to PPM and Workflow performance
Offer commercial support on risk from outstanding liabilities alongside the operational team
Offer performance support to external service related audits
Deliver annual commercial refresher training as required
Offer support to the operational team in monthly team meetings
This list in not intended to be exhaustive and there will be flexibility to shape the role and to undertake any other reasonable management requests
Experience of PFI contracts
Skilled in FM delivery
Preferably Maximo experience, however job specific training can be provided
Preferably experience of using SAP & Coupa finance and purchasing systems

Lead Contract Performance Manager Resume Examples & Samples

The CPM is the focal point with the GE Oil & Gas customer for all the operational topics, being the key interface for all aspects of the contract
The CPM will be responsible to ensure the smooth execution of contractual maintenance and site activities
The CPM will be a key contributor in assuring the financial performance of the contract, including an active participation to the Contribution Margi Review process (CMR)
Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 10 years of experience in a contract administration position)

Senior Contract Performance Manager Resume Examples & Samples

Own project execution, including coordination of engineering, supply chain, procurement, repairs, shipping logistics, field execution of outage scope and performance demonstration
Provide Project Leadership, effectively managing and facilitating cross-functional GE teams to ensure on time delivery, contract deliverables fulfillment, and margin attainment/ enhancement
Actively participate in process initiatives and project reviews to drive risk mitigation, best practices/ lessons learned, and project execution excellence
Work with the owners O&M to optimize reliability and availability to increase the facility’s efficiency and profitability
Track, credit and invoice bonus and LD amounts
Degree or Diploma in Engineering or Business Management
Ability and willingness to travel as needed
Strong interpersonal, communication, influencing skills
Skilled at leading in a matrix organization; capable of influencing and leading cross functional team members despite limited authority
Skilled Communicator; professional and tactful in oral and written communications with multiple GE functions/levels and with the Customer; applies good judgment on frequency and detail of communication
Experience with interpreting or applying contract terms & conditions and binding agreements

Contract Performance Manager Resume Examples & Samples

The role includes ownership of the customer relationship & ability to meet internal GE objectives. Additional responsibilities include, but are not limited to the following
Interface with ITO and Risk teams for new customer opportunities
Execute contract obligations to achieve Financial Operating Plan
Order / track / validate Billing for major/minor maintenance parts and services requested by the customer cost or financial data collection and reconciliation
Provide information and drive sales regarding the latest advancements in conversion, modification, & upgrade opportunities to owner & as well as other up selling opportunities
Maintain unit operating history & parts life history on commercially available software
Maintain record of parts (by model & serial number) currently installed in each unit
Develop sales plan for each Customer
Support customer in forced, unplanned and planned unit outages
Build strong partnerships within the value chain organization, which will be extremely important to deliver high quality services
Develop and maintain an understanding of power plant or machine driven industries
Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 5 years of experience in Services or industry related experience
Minimum of 3 additional years of experience in Customer Contract Management
Turbine technology experience (minimum of 3 years)
Demonstrated management experience (minimum of 3 years)
Fluent in spoken/written English
A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
Must have valid authorization to work full-time without any restriction in Nigeria