Commerce Sales Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the commerce sales job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

M Upton

Monica

Upton

10686 Veum Plains

Los Angeles

+1 (555) 837 5378

10686 Veum Plains

Los Angeles

Phone

p +1 (555) 837 5378

Experience Experience

Philadelphia, PA

E-commerce Sales Manager

Philadelphia, PA

Tillman-Cartwright

Philadelphia, PA

E-commerce Sales Manager

Manage accounts to meet strategic goals
Recommend product features and benefits to increase sales
Recommend sales promotions to the marketing department
Analyze sales trend data to formulate policy and promote sales
Make sales calls and generate orders
Negotiate policies and implement them internally, ensuring effective communication
Report sales activity to upper management

Chicago, IL

Commerce Sales Executive

Chicago, IL

Schmeler-Pagac

Chicago, IL

Commerce Sales Executive

Provide accurate forecasting, pipeline tracking and reporting
Understand the profile of target customers and develop a qualified sales pipeline
Develop a strategy and business plans with key accounts
Account Management trust and confidence
Promote Oracle Commerce technology at the highest level of the corporate, practice and technology groups
Attainment of revenue targets
Build and maintain strong relationships with both current and prospective clients

present

San Francisco, CA

E-commerce Sales Director

San Francisco, CA

Heaney and Sons

present

San Francisco, CA

E-commerce Sales Director

present

Work with Marketing team to: Agree seasonal marketing plan established at the commencement of each season
To provide realistic plans and forecasts on customers performances
To make and coordinate regular customer visits and reports when necessary
Drive online sales and marketing with focus on achieving sales targets
Oversee retention strategies using email, newsletters, social online media to increase customer frequency
Design, coordinate, and track email marketing campaigns
Analyze ROI and cost of acquisition for different marketing initiatives

Education Education

Bachelor’s Degree in Commercial

Colorado State University

Bachelor’s Degree in Commercial

Skills Skills

IT skills: Excellent MS Office Skills
Strong decision taking and determination and shows high initiative, mental flexibility and pragmatism to the business with high level of integrity and trust.
Strong interpersonal skills: Very good communications and negotiating abilities as well as high presentation, ability for motivating others relationship management, empathy and facilitation skills
Knowledge of general business processes of e-Commerce
Fluent in written and spoken English
High analytical skills for strategy development, business planning decision planning, data analysis, trend forecasting
ECom experience
At least 2 years’ experience of people and operational management
Exposure: Sports, Marketing (especially Digital), Supply Chain
E-commerce Sales Manager with proven track record of successfully managing own e-commerce business and e-commerce accounts in large sales organizations

Create a Resume in Minutes

15 Commerce Sales resume templates

Read our complete resume writing guides

Gcg-e-commerce Sales Manager Resume Examples & Samples

Responsible for portfolio growth through a series of aggressive merchant acquisition, sales and relationship management activities including reviewing and analyzing MIS Reports for monitoring of sales performance and profitability
Attend to new / potential merchant enquiries, setting up of new merchants’ applications and acquiring of new merchants. Communicate proactively with the merchant on business issues and opportunities
New merchant acquisitions and developing merchant relationships
Capitalized on Citibank’s solutions and cross-sell and, to corporate and cards marketing’s clients
Drive root cause analysis/corrective action process to ensure account team is improving service levels by analyzing corrective actions
Problems resolution, including escalation of issues to the correct department
Tracking on Outstanding Payments of Merchant Accounts and ensure A/R are within the aging period
Able to analyze data extracted for MIS reports, business reviews and market analysis purposes
Monitor chargeback and fraud volumes of merchant accounts and ensure follow-up programs are implemented in response to red flags of high-risk merchants
Basic technical skills and E-Commerce Operations functionalities
Knowledge of using Bank Cards systems
Working knowledge of Merchant Acquiring and Credit Card Business (Preferred)
Basic knowledge of Fraud Management and Risk Assessment of Merchants (Preferred)

E-commerce Sales Director Resume Examples & Samples

Assist in the execution of content and features on the e-commerce store
Create, manage, and execute an E-Commerce strategy to include all online marketing initiatives and properties including traffic and revenue generation programs via SEO, SEM, affiliate relationships, email, and other online tools
Analyze ROI and cost of acquisition for different marketing initiatives
Design, coordinate, and track email marketing campaigns
Oversee retention strategies using email, newsletters, social online media to increase customer frequency
Provide the Executive Team and other appropriate stakeholders with monthly reporting summaries
Research new technology and enhancements that can increase revenue, brand awareness, and improve overall customer experience by analyzing the results of ongoing efforts
Drive online sales and marketing with focus on achieving sales targets
Generate promotional offers and analyze results
Create new features to continuously enhance and optimize consumer experience across
Continuously improve the online experience and provide new ideas
Identify new internet technology trends and opportunities
Monitor and report on competitive marketplace
University Degree in Commerce (Marketing, Business Communications)
5 years of online marketing experience
Retail experience, an asset
Good knowledge of Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)
Up to date with current e-commerce technologies
Ability to work in a fast pace environment

E-commerce Sales Director Resume Examples & Samples

To develop the overall e-Commerce excellence strategy for the own-e-com and e-commerce account portfolio based on Global and Market strategies jointly with the Sales Director and get sign off by the MD
To implement the e-commerce excellence strategy
To manage eCom business partner relationship, ensuring compliance with contract and targets set
ECom Sales To ensure the best possible Net Sales result by setting clear targets and action points; constant tracking of results; analysis of risks & new business opportunities and working closely with appropriate Merchandise Manager to ensure correct inventory mix, and fast replenishment
Collaborate with the retail team and in-store teams ensuring a strong Omni-channel service offering
To give field consultancy and training support about “perfect e-retailing” (sales, stocks, visual product management, service quality, visual support etc.) in order to improve own e-com and also all accounts
To support negotiation and enforcement of adidas Group eCom trade terms with Wholesale partners and Pure Players
To establish an appropriate organizational framework for the e-commerce Sales organization jointly with the Managing Director in line with the Global organizational blueprint
To monitor and report on customers and competitors sell-through and activities, and propose/initiate/take actions
To provide realistic plans and forecasts on customers performances
E-commerce Sales Manager with proven track record of successfully managing own e-commerce business and e-commerce accounts in large sales organizations
High analytical skills for strategy development, business planning decision planning, data analysis, trend forecasting
Strong interpersonal skills: Very good communications and negotiating abilities as well as high presentation, ability for motivating others relationship management, empathy and facilitation skills
High degree of commercial and business acumen knowledge (e.g. sales, retail, trade marketing, customer service, finance and controlling, e-commerce environment)
Strong decision taking and determination and shows high initiative, mental flexibility and pragmatism to the business with high level of integrity and trust
Fluent in written and spoken English
Knowledge of general business processes of e-Commerce
ECom experience
At least 2 years’ experience of people and operational management
Exposure: Sports, Marketing (especially Digital), Supply Chain
IT skills: Excellent MS Office Skills

Commerce Sales Specialist Carolinas Territory Resume Examples & Samples

Creative prospecting through brand campaigns, software coverage, technical, services and client team partnering. You will also be expected to collaborate with territory and industry business partners
Identify, Progress and Close sales opportunities, while reflecting such in our Customer Relationship Management (CRM), Sales Connect
Maintain a thorough understanding of the client’s industry, including trends, business processes, financial measurements, key performance indicators and the client's industry competitors
At least 3 years experience in software sales

Commerce Sales Specialist Pennsylvania Resume Examples & Samples

Manage a cross-industry territory to drive new sales and expand existing business
Provide sales leadership on brand and cross-brand opportunities
Exceed quarterly and annual sales revenue quotas

FRC E-commerce Sales Resume Examples & Samples

Deliver electronic trading capabilities to UBS FX clients through our single-dealer platforms, APIs, Multi-dealer platforms, and vendor solutions across the whole trade cycle (pre-trade, execution, and post-trade)
Exceed sales targets for new client acquisition and volume growth with appropriate up-sell and cross-sell
On-board, maintain and develop new client relationships in multiple client segments including (but not exclusive to) Banks, Hedge Funds, Real Money and retail brokers
Provide client feedback to the product development team to effectively enhance the client experience across all our eChannels
Proactively work in partnership both regionally and globally with all stakeholders in order to maximise business to UBS overall. In particular, businesses such as voice Sales, e-Trading, Client Services, Product Development, IT and Credit
Take ownership of pricing for their client base in close coordination with eTrading
Sell the UBS franchise across asset classes – qualify and pass over leads where possible

FRC E-commerce Sales Resume Examples & Samples

Strong working knowledge of FX, Algorithms and Options
Understanding of the core issues relevant to the Electronic FX business; be able to discuss market structure and practical issues relating to Single- & Multi-Bank Platforms, API feeds, STP, Retail FX, Connectivity, Prime Brokerage and topical issues such as changes in the Regulatory environment
Good existing client and industry network, and great networking skills
Language preference: Fluent English in addition to business level Spanish or Portuguese
University Degree and preference for FINRA Series 7 and 63
Willingness to travel for client requirements
Strong self-motivated work ethic

Senior Manager, E-commerce Sales Resume Examples & Samples

Establishing relationships with e-Commerce customers at management levels and above
Partnering with Marketing to understand trends and consumer preferences and directing channel strategy to maximize our full potential. Ensuring full implementation of all customer and consumer programs to maximize sales and/or build the most effective on-line presence and events
Collaborating with Field Sales teams to align channel priorities, execute strategy and identify new opportunities for growth
Partnering with Business Planning Team and Sales Finance to deliver on quarterly GSV, NSV & Trade commitments
Providing analytical guidance to team around consumer trends, trade investment and other sales metrics
Significant CPG industry sales or strategy experience with a manufacturer or retailer
Prior multi-channel and/or international retail experience
Experience with customer negotiations at management levels
Highly-skilled at communicating complex and/or detailed information to diverse audiences in both written and verbal methods
Ability to influence and interact with senior management and across both Sales and Marketing functions
Experience working in a matrix environment and in leading peers and key project groups. Position requires a highly creative, collaborative, and persuasive style

Commerce Sales Executive Resume Examples & Samples

Build pipeline to required coverage through direct engagement in the market
Drive revenue through both direct sales and partners to achieve assigned revenue quota
Provide accurate forecasting, pipeline tracking and reporting
Develop a strategy and business plans with key accounts
Promote Oracle Commerce technology at the highest level of the corporate, practice and technology groups
Research competitive landscape; determine strengths and weaknesses to effectively communicate key selling points and value
Understand the profile of target customers and develop a qualified sales pipeline
Build and maintain strong relationships with both current and prospective clients
Proven performance in quota attainment
Strong enterprise software sales experience 5+ years
Experience in eCommerce, CX, or adjacent Digital solutions
Proven performance in recruiting and managing channel partners
Experience in managing full cycle solution sales
Experience of solution selling within an industry vertical preferably, retail, travel & hospitality, telecommunications and/or media/entertainment sectors
Must be a polished, senior sales professional, possessing gravitas
Good business background and good technical acumen
Degree/MBA preferred

Commerce Sales Executive, Distribution Sector Resume Examples & Samples

Has influenced CXO's decision making process for choosing solutions in transformational projects
Has experience within the following industries: Retail, CPG, Travel & Transportation and Wholesale
Has solid track record in selling SaaS solutions
Preferably has sold solutions that have improved clients' B2B integration
Exceed quarterly revenue targets
Design and execute strategies for creating and progressing pipeline to meet revenue targets
Coach and be coached. We seek life learners who want to grow, while helping others grow
At least 3 years' sales experience working for a software vendor
At least 1 year's experience in selling B2B Integration or SaaS solutions
At least 3 years' experience in selling to or working in Retail, CPG, Travel & Transportation, or Wholesale
At least 3 years' experience in selling B2B Integration or SaaS solutions for vendors such as Axway, GXS, Workday, and Salesforce

Germany E-commerce Sales Manager Resume Examples & Samples

Solid experience in acquisition sales team (+1 year)
Customer drive, able to find solutions to meet customer needs, creative thinking
Previous experience is a customer service/account management role is an added value
Excellent level of negotiations and objection handling skills. - Good understanding of American Express business and processes
Ability to learn new skills, question the status quo and adjust to changing environment. - Strong organizational and time management skills, able to set priorities to achieve goals, accountability. - Proven ability to independently drive and consistently deliver excellent results in a very challenging competitive environment
Strong analytical, oral and written skills
High level of determination and self confidence, ability to work in groups and contribute to team success
Market native speaker. Due to the nature of the role applicants must be native speakers and have depth knowledge of the country due to long periods of time lived in the country or previous working sales experience in the country
Another European language is a plus
Eligibility to work in Spain

Manager, E-commerce & Sales Routines Resume Examples & Samples

Act as lead for direct e-commerce customers (managing trade, customer relationship and P&L)
Monitor the grocery E-commerce channel, analyze and develop recommendations to maximize Kraft Heinz Canada business development
Support sales customer business teams with e-commerce initiatives

Commerce Sales Executive, Commerce Resume Examples & Samples

5+ years' Sales management experience
Proven results and growth in current and past roles
Have influenced CXO's decision making process for choosing solutions in transformational project
Experience within the following industries: Retail, CPG, Travel & Transportation and Wholesale
Have solid track record in leading teams selling SaaS solutions
Preferably has sold solutions that have improved clients' B2B and SCM integration
Self Starter – Work well in remote environment
Design, drive and execute strategies for creating and progressing pipeline to meet revenue targets
Grow market share in region
Sales Hygiene: Regularly update CRM system. Forecasts Accurately
At least 5 years' experience in Sales Management
At least 5 years' experience working for a software vendor
At least 1 year's experience selling B2B Integration or SaaS solutions
At least 7 years' experience in Sales Management
At least 3 years' experience in selling B2B Integration or SaaS solutions for vendors such as SPS Commerce, Axway, GXS, Workday, Salesforce, etc
At least 3 years' experience in selling complex solutions to large enterprises
At least 3 years' experience selling to or working in Retail, CPG, Travel & Transportation, or Wholesale

Digital Commerce Sales Director Resume Examples & Samples

Define Western Europe Digital Commerce execution strategy to out preform market growth projections
Manage Digital Commerce P&L, including revenue and margin forecasting, expense budgeting and forecasting
Define and prioritize eChannel account management and development priorities
Directly manage the apc.com eCommerce business for Western Europe
Define requirements for content and marketing for success in the digital commerce go to market model
Manage a team of Account Managers, Program Managers, and system administrators
Continuasly measure success of content, promotion and experience
Manage monthly and quarterly business review
Engage in corporate strategy setting and prioirzation

Digital Commerce Sales Manager Resume Examples & Samples

Partner with BU Leadership to develop innovative commercial digital solutions, incubate & lead x-GE teams to drive digital adoption
Create solutions that enhance GE’s digital footprint, address market dynamics &, most critically, address customer needs. Create and drive roll-out plans to ensure adoption
Possesses knowledge of GE businesses and industry trends to shape digital growth plays
Identify & develop internal/external partnerships & GE resources/expertise to deliver innovative solutions & new go-to market approaches that drive digital first thinking, enhance sales and capture margins
Ability to create solutions across a matrix, partner and team to create solutions and deliver results
Critical Leadership Skills: Agility, external focus, commercial intensity, curiosity & tenacity
Minimum 10+ years experience
Proven ability to influence, drive/change results and accomplish goals through collaborative effort
Excellent communications and persuasion skills and ability to earn credibility across the organization
Strong verbal/written communication and refined C-suite presentation skills
Ability to lead in a matrix and energize teams
Building effective working relationships at all levels of an organization, and leveraging those relationships to influence business decisions and outcomes
High level of intellectual curiosity and persistence; sound business judgment; strong analytical skills; fact-based and pragmatic approach; high level of intellectual and ethical courage
Able to develop teams and strategies across the matrix of businesses, functions and stakeholders
Commercial experience & understanding of GE products and services
Results oriented with the proven ability to be both strategic and tactical
Ability to work with x-functional teams and build consensus x-stakeholders
Understanding digital landscape and tool set
An innovative problem solver and has his/her fingertips at the pulse of emerging marketing trends
Collaborative personality, with proven experience managing across global and local teams
Clear thinker, with the ability to see and drive change
Creative and imaginative, with the ability to identify innovative ideas and shape programs and campaigns
Demonstrated experience leading teams or business initiatives. Experience leading fastworks projects an asset
Proven ability to influence others, drive change/results & accomplish goals through collaborative effort
Excellent interpersonal, presentation, communication & facilitation skills
Demonstrated analytical, process and problem solving skills
Excellent project management skills. Ability to manage multiple projects simultaneously to meet aggressive deadlines with high standards for quality
Solid computer skills (Excel and PowerPoint proficient)

Commerce Sales Resume Examples & Samples

Exceed target goals by protecting revenue, improving renewal rates, reducing churn and expanding revenues
Own and maintain the Executive client relationship, acting as an advocate and trusted resource, proactively mobilizing IBM resources (Services, Support, Sales, Product Mgmt. etc.. ) on behalf of the client; and creating a streamlined IBM client experience
Ensure your clients have access to the right success Activities; onboarding programs, training, CSMs, services, support etc
Get ahead of any factors that impede customer satisfaction and work to remove roadblocks
Minimize customer churn by understanding your customer’s business, their challenges and their goals and appropriately introduce IBM solutions
Effectively and independently deliver the IBM vision & value proposition for the given solution, demonstrating a keen understanding of market conditions, competitive landscape and clients’ business goals and pressures
Defend the account from competition, demonstrate effective use of heat maps, sales plays etc
Foster collaboration and work closely with the Sales team to maximize client coverage based on client needs and opportunity
Handle the commercial aspects of the relationship such as billing, overages and negotiate contracts with clients, working closely with the sales management ,finance and pricing where necessary
At least 2 years experience in SaaS Sales
Demonstrable Relationship Management skills
At least 5 years experience in SaaS Sales

E-commerce Sales Manager Resume Examples & Samples

Manage accounts to meet strategic goals
Recommend product features and benefits to increase sales
Recommend sales promotions to the marketing department
Analyze sales trend data to formulate policy and promote sales
Review market analyses to determine customer needs, volume potential and price schedules
Make sales calls and generate orders
Negotiate policies and implement them internally, ensuring effective communication
Report sales activity to upper management
Manage returns and track product recalls
Develop and implement product-merchandising displays1
Develop and install systems to measure accountability of the field service force in order to ensure continuing positive relationships with customers1
Communicate customer reactions and problems to others in the organization to aid in maintaining and improving customer satisfaction and support1
Perform full range of managerial responsibilities which may include but not be limited to: interviewing, hiring, coaching and developing employees; planning, assigning and directing work; EEO/AA; performance management; department budget
Collaborate with other departments within Briggs & Stratton to provide best in class support to our E Commerce channel partners
Strong organizational skills and the ability to handle multiple projects simultaneously
Strong computer skills including familiarity with MS Office applications (Word, Excel, PowerPoint)
Must be able to travel up to 35% ,80% of the week; 25% may include overnight weekend travel and weekend tradeshows
Previous experience selling into the ecommerce channel
Minimum of five years of experience in outside sales with direct customer
Relevant manufacturing experience also required of five plus years

Senior Manager, E-commerce Sales West Region Resume Examples & Samples

Promoting a customer-centered culture that strives to exceed customer needs, requirements, and expectations
Establishing relationships with E-Commerce customers at management levels and above
Partnering with Business Planning Team and Sales Finance to deliver on quarterly Gross Sales Volume, Net Sales Volume & Trade commitments
Demonstrating the ability to think outside the normal boundaries to develop new solutions to current issues and successfully presenting ideas to the leadership team
Significant CPG industry experience and sales experience with a manufacturer or retailer
Experience communicating complex and/or detailed information to multiple individuals and audiences in both written and verbal methods
Above average proficiency in Microsoft office suite

Director, E-commerce Sales Resume Examples & Samples

Developing and owning the Kellogg USA (KUSA) e-Commerce Customer Online Channel Strategy to create competitive advantage, deliver topline growth and create category leadership
Designing KUSA e-Commerce standards to win across e-Commerce with consistency and clarity in approach, across customers, with also a focus on leveraging best in class practices
Providing analytical guidance to team and stakeholders around consumer trends, trade investment and other sales metrics
Partnering with Business Planning and Sales Finance to deliver on quarterly Gross Sales Volume, Net Sales Volume & Trade commitments
Partnering with Marketing to understand trends, consumer preferences and directing strategy to maximize full potential. Ensuring full implementation of all customer and consumer programs to maximize sales and/or build the most effective on-line presence and events
Leading the customer and channel planning process to ensure the successful implementation of company strategies
Creating a positive culture and team environment by developing individual and team capabilities
Defining and delivering e-Commerce category leadership across customers by delivering e-Commerce category management solutions to deliver superior shopping experiences
Creating, agreeing and implementing centrally built plans via best in class with specific annual business objectives
Ensuring sales metrics meet expectation including NSV/KG, Trade & digital banner advertising optimization
Delivering insight driven, customer solutions that are activated by shopper marketing partners
Building collaborative relationships with cross functional departments to deliver e-Commerce agenda and objectives
Substantial years of business experience in sales and Online / E-Commerce customer engagement
Ability to lead e-Commerce engagement and best practice implementation across markets with Click and Brick partners/Pure Plays
Ability to influence and communicate effectively across all level within an organization and geographically
Aptitude and eagerness for learning new expertise on how to commercially win in e-Commerce – looking inside and outside the company
Strong leadership, ability to collaborate and work across functions and different cultures & a passion to grow the organization’s sales capabilities
Ability to interact and demonstrate collaboration with the customer at executive levels

E-commerce Sales Manager Resume Examples & Samples

Delivering to the customer’s home and delighting with an outstanding customer experience (operations)
Multiple selling motions and business models need to be managed
Transactional business - run rate online & Inbound tele-sales business
Commercial and Consumer offering

E-commerce Sales Coordinator Resume Examples & Samples

Solid organizational skills and the ability to effectively communicate with all levels of the organization
Ability to follow-up and follow through
Excellent computer skills, including MS Office products
Excellent data entry skills (type a minimum of 40 wpm preferred)
1-3 years HVAC experience
1-3 years sales experience preferred
1-3 years Customer Service, E-Commerce Operations Support or E-Commerce Sales Support experience preferred

E-commerce Sales Associate Resume Examples & Samples

Use consultative sales approach to help inbound customers make purchasing decisions and upsell
Establish relationships with new and returning Houzz customers through phone and email outreach and assist them with purchasing products for ongoing and new home renovation and design projects
Develop expertise regarding products available for purchase on Houzz
Achieve personal objectives related to monthly sales revenue, customer satisfaction and additional metrics as provided
Provide exceptional Customer Service for Houzz Marketplace customers
Active participation in E-Commerce Sales Associate Training Program, for example, monthly sales trainings, product training, and progressive coaching from leads and managers

E Commerce Sales Manager Resume Examples & Samples

JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS
Develop, implement and drive the online strategic business plan to provide direct sales and OTA channel revenue and to achieve distribution cost savings, ensuring recommendations are sought from Sales Managers and that business cases introduce and/or review the pricing strategy including benchmarking to provide a value proposition to the channel
Plan and lead a local E-Commerce (emirates.com and OTA) strategy in line with strategic and tactical sales activity and support its development and implementation with relevant stakeholders across all platforms including mobile. Be responsible for the management of the local E-database and plan activity including database marketing to engage and achieve maximum reaction. Plan local database acquisition through campaigns with the support of Corporate Communications
Develop and manage local commercial relationships with the Online Travel Agents and leverage these to identify new revenue streams and increase sales conversions
Implement commercial contracts and ensure that these, and existing agreements, are maintained and administered in a professional manner. Manage and ensure local incentive payments or trigger threshold payments to Online Travel Agents and CUGO partners dealt with promptly
Plan, develop, negotiate fares and manage local promotional online (emirates.com and OTA) sales campaigns using online sales force tools. Work with Corporate Communications to market these offers across all advertising mediums. Provide post tactical campaign analysis with recommended application of learning to future campaigns. Enable the implementation of all new online features, sales tools, fulfilment and payment processes and ensure that they are customer focused and in place according to guidelines
Review local online travel product developments and provide recommendations and best practice of appropriate modification that improves online consumer experience. Review the accuracy and quality of regional web sites
Manage the provision of accurate weekly/monthly reporting and identify trends and opportunities to engage commercial business factions across Emirates i.e Sales Managers, E-Commerce HQ, Global Leisure Sales, Revenue Optimisation, Skywards and Corporate Communications. Identify opportunities including CUGOs and implement to support the Commercial objectives
Ensure that assigned secondary markets are properly serviced from a strategic point of view. In cooperation with the local office, design a country strategy, setting KPI’s, continuously review activities, report on performance and actively advise on opportunities leading to higher Online penetration
8+ year’s experience in E-Commerce capacity
Specific knowledge of the sales environment of an airline/travel industry
Knowledge of the internet, e-commerce, direct sales and marketing would be essential A systematic and logical approach to problem solving and a capacity to work around problems
Ability to adapt and respond quickly to a fast changing environment. Familiarity with best practices n web-based marketing is essential