Group Sales Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the group sales job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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M Wiza

Maryam

Wiza

37502 Onie Fall

Los Angeles

+1 (555) 874 6263

37502 Onie Fall

Los Angeles

Phone

p +1 (555) 874 6263

Experience Experience

San Francisco, CA

Group Sales Coordinator

San Francisco, CA

Green Group

San Francisco, CA

Group Sales Coordinator

Facilitate group arrival process
Respond to tour inquiries via phone and email
Sell adult group tours to Tour Operators, Garden Clubs, and other related organizations
Provide exemplary customer service to group over the phone, email, and onsite
Enter reservations, generate confirmations, and fulfill group ticketing
Schedule and confirm Tour Guides
Prepare weekly, bi-weekly and monthly group sales reports as requested

San Francisco, CA

Group Sales Manager

San Francisco, CA

Hegmann Inc

San Francisco, CA

Group Sales Manager

Create and develop ongoing promotions for Key Corporate and Development accounts
Work with Director of Sales and Director of Revenue Management in creating and establishing sales action plans
Work with Director of Sales and Director of Revenue Management in establishing monthly transient forecast
Perform other duties as requested by management
Develop networking opportunities through active participation in community and professional associations, activities and events
Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals
Effectively manages and develops relationships with key internal and external stakeholders

present

Dallas, TX

Manager, Group Sales

Dallas, TX

Bode-Schmitt

present

Dallas, TX

Manager, Group Sales

present

Recognize and reward extraordinary performance; give feedback and develop performance improvement plans for underperforming employees
Communicate performance goals (sales, customer, people, and event goals) to Sales Managers and provide coaching to behaviors that help achieve those goals
Regularly evaluate inventory performance and develop strategies for improvement
Serve as manager-in-charge of the store and assume General Manager duties as requested
Assist the Sales Manager with the selection, on-boarding, and coaching of the Sales teams
Assist the GM with the creation of the store’s annual strategic plan focusing on customer and associate development strategies and actions
Assist the Directors of Sales with development of marketing plan especially as it relates to the group market

Education Education

Bachelor’s Degree in Business Administration

Kaplan University

Bachelor’s Degree in Business Administration

Skills Skills

Ability to insert self intentionally into teachable moments
Basic knowledge of hotel operations
Mature, with good judgment, detailed oriented, friendly and responsible
Ability to multi-task, with strong organizational and time management skills
Ability to prioritize and organize work assignments
Able to problem solve and work independently
Ability to communicates clear and specific expectations, creates structure
Excellent written and oral communication skills
Ability to research new business opportunities then connect via phone and in person
Cultivates a team of Sales and Service Professionals

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Group Sales Devlopment & Integration Specialist Resume Examples & Samples

Qualify inbound group sales leads by providing information regarding Disney products and services
Build relationships with internal partners and external clients
Provide outstanding Guest Service
Demonstrated strong negotiating and influencing abilities
Demonstrated computer system knowledge of Siebel, DREAMS, DSCS, Avail, Business Objects

Manager, Group Sales Resume Examples & Samples

Continuously recruit, select, hire and on-board the best talent
Ensure the on-boarding of new Sales Consultants is consistent; certify all Sales Consultants in role
Communicate performance goals (sales, customer, people, and event goals) to Sales Managers and provide coaching to behaviors that help achieve those goals
Manage expense and payroll budgets to plan for areas of responsibility; review store profit and loss statements
Develop a clear talent and succession plan for the store ensuring the retention of key talent
Assist the GM with the creation of the store’s annual strategic plan focusing on customer and associate development strategies and actions
Communicate assortment requests and merchandising information to Group Business Manager
Assist the Sales Manager with the selection, on-boarding, and coaching of the Sales teams
Prepare and analyze weekly, monthly and YTD store merchandising, inventory, and scheduling performance
Review and action Customer and Employee Voice scores
4-6 years experience in a similar capacity; of which 2-3 years in a supervisory capacity with accountability for managing managers
Proven track record of exceeding sales and profit targets; driver of results through people

Disney Event Group Sales Manager Resume Examples & Samples

Understand a Client’s needs, and effectively communicate possible solutions to Clients
Practice positive and effective partnering skills with other “Value Chain Partners” at Disney
5 Years of experience in the entertainment, meetings or events field, Bachelors Degree, 3 Years experience in sales or sales related positions
Prior Disney Experience

Oem Solutions Group Sales Engineer California Preferrably San Francisco Resume Examples & Samples

Analyze client needs and design/scope solutions accordingly as well as assisting in responding to RFPs
Act as primary point of escalation of technical issues for the Sales team in which you support and provide training and guidance to sales department
Be a subject matter expert for servers, storage, networking or enterprise software to all teams within Dell

Group Sales Manager Mid-west Region Resume Examples & Samples

Build and strengthen relationships with existing and new customers through sales calls, entertainment, Tradeshows, etc
Work collaboratively with Marriott’s Global Sales Offices and Vail Resorts Global Sales Office to secure group business
Partner with the operations team to conduct site inspections that focus on the customer’s needs and highlight the key features of the property
Work with the sales, revenue management and property leadership team to close the best opportunities base on market conditions and hotel needs
Achieve and/or exceed individual revenue and room night goals

Group Sales Coordinator Resume Examples & Samples

Facilitate group arrival process
Respond to tour inquiries via phone and email
Sell adult group tours to Tour Operators, Garden Clubs, and other related organizations
Provide exemplary customer service to group over the phone, email, and onsite
Enter reservations, generate confirmations, and fulfill group ticketing
Schedule and confirm Tour Guides
Prepare weekly, bi-weekly and monthly group sales reports as requested
Assist with financial operations including budget, payroll, expenses, and reports
Responsible for payment processing and deposits. As needed, follow-up on and resolve issues
Oversee dining events and children's birthday parties
Collaborate with various departments in the Garden for event set-ups, planning and execution
Outbound sales and/or cold calling initiatives to past visitors and potential groups

Group Sales Manager Resume Examples & Samples

College Degree - hospitality related or sales would be ideal
Group Sales Experience in hotel, catering, or wedding planner background - required
Strong skills in core Microsoft applications. Experience working in a database platform, and catering/hotel PMS system. Delphi, SalesForce, and LMS experience would be a bonus
Strong communication & writing skills, ability to build relationships with key partners
Ability to ski and drive company vehicles is required to successfully sell to these market segments. Must be able to travel in and out of state as needed
Outgoing, knowledge of F&B and event planning.- preferred

Group Sales & Docent Program Assistant Resume Examples & Samples

Research and conduct outreach to prospective group tour leaders and tourism professionals
Assist in the execution of the group tour strategic marketing plan
Assist in marketing the group tour program and creating marketing materials (including but not limited to sales missions)
Book tour groups
Assist Group Sales and Docent Manager in greeting and acting as liaison to tour groups
Assist in the floor management of group tours, greeting and checking in several groups on a daily basis
Assist in the distribution, collection, and maintenance of tour guide audio system
Assist the management of group tour administration including, but not limited to entering the bookings into the Historical Society’s admissions software, sending out confirmation letters and pre-visit materials to group leaders, processing deposits and final payments, making 48-hour advance confirmation calls, following up with groups on late deposits, following up with groups after their visit
Assist in the administration, training, and evaluation of the institution’s docent volunteers
Assist in managing docent scheduling and coordinating docent evaluations
Maintaining and adding to the docent website
Other duties as needed
Exceptional interpersonal, communication, and time management skills; ability to interface effectively with the public on a day-to-day basis and demonstrate exceptional problem-solving skills
Must be comfortable working with and speaking in front of large groups
Excellent writer
Excellent social media skills
Excellent computer skills including Microsoft Office and Google Docs
Interest in/knowledge of American history and art history a big plus
Must be available to occasionally work nights and weekends

Group Sales Representatives Resume Examples & Samples

Service, maintain and grow existing accounts to maximize sales revenue
Establish new accounts through comprehensive research and prospecting of designated market and territory by phone calls, in-person visits and presentations
Promote, sell and secure orders
Input all sales activities in account management system to facilitate and monitor tracking and reports
Participate in tradeshows and industry events as needed
Meet and greet group leaders and clients on arrival as needed during concert hours (including some evening and, occasionally, Saturday performances.)
Miscellaneous duties as required

Equity Group Sales Person Resume Examples & Samples

Represent and protect trade orders for a customer during the trade cycle
Provide accurate and timely dissemination of news and trading flows
Motivation to continue to build and differentiate our offering from our competition
Ability to excel in a team environment to provide seamless support to clients
Fundamental and Technical understanding of market dynamics
Comprehensive understanding of the industry regulations
Effective decision-making skills
Minimum 3-5 years Prior Institutional Trading Experience,
Licenses: 7, 63, 55

Group Sales Manager Ready to Wear Resume Examples & Samples

Ability to communicates clear and specific expectations, creates structure
Demonstrates positive attitude with a leadership presence
Role models expectations by working side by side with team to ensure comfort, understanding and confidence
Recognizes progress and celebrates achievement, champions process

Digital Marketing Manager, Edu Group Sales Resume Examples & Samples

Work closely with the Corporate and Education Marketing Manager(s) to effectively grow the EDU Group business by developing and executing marketing campaigns that support department-wide goals
Effectively leverage and optimize internal digital marketing resources and groups, including modeling registered user and subscriber databases, NYTimes.com, and relationships established with other business units (e.g., NYTSyn, Advertising, New Services) to grow EDU Group business and support external sales team(s) goals nationwide
Forecast for and work within an established budget to identify and execute various external marketing campaigns, including events, digital and print advertising, email lists, partnerships and social media, to acquire qualified leads and promote EDU Group access to target markets
Collaborate with various cross-functional departments including product, technology, consumer marketing, customer insights, creative services and marketing operations to successfully execute all details of marketing campaigns on time and in budget
Collaborate with external sales team(s) to understand goals and challenges in the sales process; work to optimize marketing processes to support sales cycle and optimize conversion
Suggest and implement strategies for retention and grow engagement on NYTimes.com with current Group Sub, Site License, Digital & Group Pass clients
Track and report on campaign performance and analyze sales, conversion, and retention to understand effectiveness and ROI; provide recommended courses of action
Coordinate with internal and external resources and stakeholders across all business units: Marketing, Events, Procurement, Product, Marketing Operations, Research, Finance, IT; attend all relevant meetings

Disney Event Group Sales Manager Resume Examples & Samples

Working with the owners (Resort Sales and Convention Services) of each opportunity to effectively interview our guest and develop full “Discovery” on their wants and needs
Have a passion for understanding a Client’s needs, and effectively communicate possible solutions to Clients
5 Years of experience in the entertainment, meetings or events field
Demonstrated computer proficiency within a Windows environment & willingness to learn new software applications
Demonstrated strong written, verbal communication & presentation skills
Proven goal oriented with demonstrated budget and scheduling management skills
Ability to be flexible with work schedule, including evening, weekends and holidays
Ability to establish a good rapport internal and external guests
Ability to meet all agreed upon deadlines
Demonstrate strong networking & partnering skills
Demonstrated strong proofreading skills
Demonstrated strong Guest Services skills
Proven social skills/cultural sensitivity/diversity. Anticipates and prepares for situations
Minimum 2 year sales related experience
Prior Disney experience

Group Sales Coordinator Resume Examples & Samples

Support the Group Sales account management team
Attend events as needed to support sales team
Gather detailed information from business leads to pass on to Sales Managers
Assist with site tours and setting up site tours with potential clients as needed
Assist with proposals and contracts
Follow very specific accounting guidelines and assist with setting up and other group billing responsibilities as assigned
Organize calendars for team
Maintain the integrity of data in Salesforce.com (SF), a web-based sales program and other systems as assigned
Pull weekly pace reports and create excel spread sheets for tracking
Perform office duties
Other duties as assigned by Senior Group Sales Manager
Excellent interpersonal and communication skills - required
Must be organized and detail oriented - required
Must be open to a flexible schedule - available to work nights, weekends and holidays - required
Proficiency in Microsoft Office - required
Salesforce.com software knowledge - preferred
Event planning experience - preferred

Account Coordinator Group Sales Resume Examples & Samples

Excellence in maintaining positive client relationships
C) Communication skills
D) Self-motivation
Multi-tasking through over-lapping event schedule, activities and functions
Interpersonal expertise
Ability to address and solve problems, often under duress
Ability to operate specific catering, accounting, ticketing and database management systems
Entry level position. 1-2 years experience in high-end client service environment, preferably in sports or entertainment field
Knowledge of excel, word and Outlook
Proven organizational and multi tasking abilities

Group Sales Specialist Resume Examples & Samples

Prepares proposals, RFP’s, sales contracts and resumes
Completes rate negotiations, contract negotiations and collection of deposits with guidance of Sales Leader
Administers event follow up and future opportunity inquiries
Send invoices, collect payment and issue receipts as needed
Communicate frequently with colleagues (ie. Finance, Operations, Planners, etc.)
Increases account revenue and/or operating profit contribution by promoting ancillary spend and creating other opportunities for growth. Upsells and makes creative suggestions to clients
Maintains an awareness of the competition and market conditions internal and external to the component. Work with neighboring properties for overflow reservations and occasional displacement bookings
Responsible for full use of Delphi FDC, including group contracts, reporting, and other
Responsible for full use of SMS, including building group blocks, mini-groups, city ledgers, entering rooming lists, release dates, FIT bookings (rooms, activities and meals)
Management of accounts within respective deployment to include, direct billing eligibility and reconciliation, scrubbing and netting group blocks, creation of group meal and ancillary activities via BEO’s, posting deposits and final payments
Timely response to group email inbox, RFPs, and incoming inquiries
High School Education or Equivalent
Great communication skills both written and oral
Effective sales and presentation skills are also required

Day Group Sales Manager Resume Examples & Samples

Ensure pull-through of group strategies and partner with the Director of Sales and sales team, to ensure resort attains and grows group revenue objectives as well as Mountain Group Servicing and overall Park City Resort fiscal year initiatives
Accountability for achieving group lift ticket and activities revenue goals, as well as line of business goals
Strong focus on prospecting for new business and tracking all accounts
Ensure focus is on strategic proactive selling and penetrating new accounts to maximize revenues
Under the supervision of the Director of Sales, serve as a group sales liaison with key departments such as the Ticket Office, Conference Services, National Sales, Mountain Operations, Vail Resorts Retail, and other internal customers as appropriate
Perform all duties as required including meeting annual performance goals, presentations to group, Meet & Greet, etc
Create personal SMART plan to insure the success of revenue and LOB goals
Travel as needed and represent the property and resort at trade shows and sales calls
College degree in Buisiness Administration or related discipline - preferred
Ticket/Activity sales, or Hospitality sales experience - preferred
Proficiency in Microsoft Office Suite - required
SalesForce and RTP software experience - preferred
Strong verbal and written communication skills - required

Group Sales Operations Incentives Analyst Resume Examples & Samples

Bachelor’s Degree in Finance, Accounting or a related field
Prior financial reporting experience
Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, Access and PowerPoint
Previous health insurance industry experience working in a Finance/Accounting department

Group Sales & Service Coordinator Resume Examples & Samples

Assist Senior Group Sales Manager with the sales process and then take over the hosting of groups at the resort
Be the department lead catcher for incoming online and phone group inquiries
Work closely with the Office Manager and Coordinator for office coverage and support of entire Group Sales team
Plan, prepare and execute multi-activity on mountain events for corporate groups, leisure groups, ski clubs & associations
Coordination of menus and beverage selections with client and General Manager &/or Chef for on mountain venues for 3rd party lodging, day groups and additional groups as indicated of the Director of Resort Group Sales
Prepare and distribute Banquet Event Orders (BEOs)
Coordinate activities and events with on-site operations to ensure effective implementation of clients’ expectations
Follow up with client after the program is complete, send thank-you letter and evaluation
Develop thorough working knowledge of all VR venues and activities that our office offers to groups
Run weekly and monthly pipeline and reconciliation reports
Effectively utilizes SalesForce.com for customer contact, trace and file systems. Keeps all information current and updated with client notes and follow up
Previous experience in SalesForce.com and Delphi
Food and beverage experience

Group Sales Manager Resume Examples & Samples

Build and strengthen relationships with existing and new customers through sales calls, timely follow up, entertainment, FAM trips, Tradeshows, etc
Work collaboratively with NSO and Regional teams to ensure the property needs are being achieved and collaboratively selling all VRME resorts
Creatively sell all lines of business for each group opportunity to include Lodging, Food and Beverage, Mountain, Vail Resorts Retail and Colorado Mountain Express
Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc. and know how to sell against them
Partner with the Service and Operations teams in providing a customer experience that exceeds the customers' expectations
Work with the sales team to close the best opportunities base on market conditions and hotel needs
Prepares correspondence to customers, internal booking reports and file maintenance when needed
Flexible schedule necessary
College degree business administration, hotel management, or related discipline preferred. Successful hospitality or sales careers can enhance this
At least 2 years of experience in hospitality group sales
Proficient Microsoft Office to include Excel, PowerPoint, Word and mobile devises
Group Sales experience in the Colorado &/or Midwest markets
Experience with Delphi is preferred

Sales Manager, Event & Group Sales Resume Examples & Samples

Cultivate strong working relationships with convention bureau (LATCB), hotel and DMC partners
Identify, develop and maintain key accounts both locally and domestically as well as foster new relationships to exceed revenue goals
Identify and generate new sales opportunities and initiatives to drive event sales
Develop programs to support convention and group opportunities
Increase venue and product awareness within the market place by conducting sales calls, familiarization tours, industry meetings, tradeshows, etc. both locally and domestically
Preparing proposals and event budgets, that are geared towards maximizing profit while fulfilling customer needs
Identify market trends to supports managements in strategic decision making
Continuously expand knowledge of competition to ensure Universal Studios Hollywood’s placement in the marketplace
Minimum 7 years experience in Sales
Demonstrated track-record of successfully selling and developing event programs
Proven success in developing client relationships and managing accounts, specifically with hotels, DMC’s and Convention Bureaus
Must be able to travel domestically to conduct sales initiatives
Computer skills - Mircosoft Outlook, Word, Excel, Powerpoint
Experience with B2B sales and developing new programs to meet the needs of the clients
Effective customer service skills with strong organizational and time management skills
Proven success in working effectively with team members

Group Sales Manager Resume Examples & Samples

Being all about the team—You’ll teach, inspire and motivate employees to reach company goals while coaching and developing them so they are ready to take on larger positions
Creating an environment centered on making every customer happy by providing amazing customer service
Establishing a culture focused on selling fashion while consistently meeting sales, budget and productivity goals
Understanding your customers’ needs and partnering with merchants to ensure you have that merchandise on the floor. You’ll also use your merchant eye to ensure the floor is presented in a welcoming and fashionable way
Must have led a team of 100+ employees with multiple layers of leadership reporting to you
Must have been solely responsible for driving volume of 30 plus million in your current role
Are currently in the fashion industry or have been within the last few years and are familiar with store operations
Have a successful track record of developing and executing business strategies while meeting or exceeding sales, expense and productivity goals
Must be able to deliver results and be familiar with EBIT and P&L
Have excellent communication and presentation abilities to represent Nordstrom in the community
Want the opportunity where you get in on the ground floor of a company that is expanding in the Canadian market within Canada

Account Coordinator Group Sales Resume Examples & Samples

Input all food, beverage and bartending requests. Prepare lounge pass orders for FedEx or messenger. Update event “Hot Sheet” to include important event-related information. Interface with building operations to ensure smooth transition from day operation to event operation
Address all Lounge client concerns in a timely manner and communicate to Director any feedback
Prepare receivables letters and collect outstanding receivables. Communicate “at risk” receivables. Research, prepare and submit Billing Adjustments. Provide requested document support to clients (i.e. credit card receipts, copies of invoices)
Prepare, send, modify, and file all Lounge contracts
Provide extensive departmental administrative support. Create and update group sales calendars, event allocations, and correspondence. Maintain customer accounts in Ticket Manifest, Lounge account files. Maintain files and archive when necessary. Prepare Lounge rental informational packets
Coordinate with internal MSG – Kitchen, Catering, Building Operations, Finance, Box Office – to ensure all Lounge client needs are communicated, implemented and resolved
This role will be responsible at times for daily, weekly, monthly internal and external reports
Management Skills

Director, Group Sales & Marketing Resume Examples & Samples

Drive multi-market, multi-platform New Business utilizing the Tribune Broadcasting footprint
Achieving Revenue Budgets from accountability standards to performance metrics and cultivating strategic partnerships with your clients
Having a clear vision and strategy in identifying qualified targets
Work with Marketing Director, Planners, & Coordinators to execute a plan and build a positive sales reputation within our industry, one based on service, integrity and growth
Work with production to ensure creative process and execution is seamless and smooth for all parties involved
Experience in developing and executing deals across multi –platform & multi-market directly with clients. Tribune Broadcasting owns 42 Television stations covering 44% of US TV HH’s, related websites, Superstation/Cable
The ability to articulate all deal points in a clear and concise manner to client and agency decision makers, as well as internal constituents, is critical
College degree in Marketing and or Business
Minimum five plus years of media sales or marketing focusing on client direct relationships and a successful track record of custom sales success
Understanding of Advertising Agency departments

Equity Group Sales Resume Examples & Samples

A thorough understanding of the research product and the ability to deliver and monetize a synchronized product to clients
Ability to prioritize client orders/ requests in a fast paced dynamic environment
Operate in a team environment and provide seamless support to clients
Ability to work with senior management to produce short/long-term strategic plans

Service Coordinator for Breckenridge Group Sales Resume Examples & Samples

Accurately manage all sales communication with clients including written proposals, group contracts and site tour preparation (including packet/gift)
Process all group contracts within established procedures making certain appropriate communication to client and all departments is properly routed
Ensure that all receptionist duties and all incoming telephone calls are handled in compliance with established procedures
Act as Delphi key operator working through all Delphi functions and issues with communication and coordination of resolution as necessary
Assist Sales Managers with responding to clients, coordinating sales calls, email and direct mail communication, planning coordination and communication of site visits, FAMs and other sales activity
Maintain sales and distribution lists
Run, maintain and track regular weekly sales reports and support sales managers with research data through delphi and market vision reports (DTR, sales activity, Market Metrix, lost and turndown, etc)
Maintain the Sales Drive to insure continually updated and organized appropriately
Responsible for being lead catcher on designated days
Provide administrative support to Director of Sales and Sales Manager by including but not limited to ordering, creating and presenting gift cards, thank you notes, creating comp approval forms, tracking inter-resort referrals and updating IPads
Receive and properly distribute all incoming leads to appropriate Sales Managers. Enter all leads into Delphi for Sales Managers
Ensure that incoming, outgoing and interdepartmental mail is properly handled
Support Catering and Sales by creating and sending invoices/management, handling amenities, entering commissions, updating Delphi, book comp room nights and manage paperwork for wedding groups
Create and maintain daily reports (DTR), weekly reports (sales activity, Market Metrix)
Ensure accuracy and maintenance of sales files and coordinate and execute monthly file audits with archive procedures as necessary
Responsible for booking comp rooms and managing paperwork for weddings
Create sales kits, manage inventory and re-order as needed
Create and send invoices/ management payments, handle amenities, enter commissions and update Delphi Actuals on F&B for Catering Sales

Group Sales Specialist Resume Examples & Samples

Experience with direct client contact
Knowledge of MSG Sports properties and a sincere and educated interest in sports/entertainment
Abillity to multi-task, prioritize assignments and manage workload in a highly urgent environment
Excellent communication and organizational skills with the ability to develop creative ideas to increase revenues
Motivated sales professional with a positive and resilient attitude and ability to develop strong relationships with clients that encourage sales
Computer proficiency required
Must be flexible to work evenings and weekends as required

Group Sales Manager Resume Examples & Samples

Provide a one-stop-shop buying experience for the group client, representing the Vail Signature Collection properties and the entire Vail portfolio of offerings
Uncover program needs throughout the sales process and upsell Vail Resorts offerings to include: on-mountain dining, Colorado Mountain Express, Vail Resorts Retail, Epic Discovery at Adventure Ridge, skiing and winter activities
Work collaboratively with fellow sales team members. Proactively contribute to the success of the team and foster a positive, and productive work environment
Network within the meetings and conventions community to expand customer base for future group business opportunities
Take accounts from solicitation to signed contract using strong sales skills, creating compelling customer-centric proposals, and targeted negotiation and closing skills
Work collaboratively with fellow sales team members proactively contributing to the success of the team, fostering a positive and productive environment that is fun and maximizes business for the resort
Work with Sales Director, revenue management and property leadership team to close the best opportunities base on market conditions and hotel needs
Work collaboratively and proactively as a member of a Regional Team(s) to grow new business for Vail and all Vail Resorts mountain destinations
Work closely with the Vail Events team to ensure complete, accurate and timely turnover of definite programs, ensuring service excellence and the continued sale of add on components
Achieve and/or exceed individual revenue and room night goals, all line of business team goals and regional team goals
Develops effective, measurable sales plans/actions based on prime time and need times for the hotel

Group Sales Coordinator Resume Examples & Samples

Assist Senior Group Sales Manager and Catering Sales Managers with the sales process and provide onsite support at the resort
Responsible for cross and up-selling activities as well as food and beverage products to maximize revenue and enhance the group experience
Prepare and distribute Contracts, Banquet Event Orders (BEOs) and Resumes
Maintain healthy communication relationship with on mountain restaurant managers, chefs, internal VR departments, the BTO and local lodging partners
Prepare final billing for all on-mountain charges
Assist in planning of FAM tours and client events
Effectively utilizes SalesForce.com and Delphi for customer contact, trace and file systems and keeps all information current and updated with client notes and follow up
Related College degree
At least 2 years of previous guest service experience
Knowledge of all Breckenridge on mountain venues from capacity requirements to menus, policies and logistics

Group Sales Director Resume Examples & Samples

Lead the 65-strong UK and US sales force, motivating the team to deliver against stretching targets and accelerate growth
Develop the sales organisation: continually reviewing structures and processes to ensure the function is positioned to maximise successes
Continue developing XpertHR’s value-based selling approach and culture
Using, interpreting and analysing data to review past performance and identify risks and opportunities in the short, medium and long term
Key contribution to future product and service developments, particularly the go-to-market strategy – sales approach, pricing etc
Builds long term relationships with our largest customers, and coaches senior sales people in complex, high value sales
Exploit current CRM systems and processes in order to build high quality data, which provides strong customer insight and enables us to maximise value from customers
Key member of the XpertHR Senior Leadership Team, and contributor to overall business management
Outstanding commercial awareness and acumen
Passion for the customer is a must. You will foster a culture of creating strong, long term relationships with key customers
Outstanding ability to listen – must be able to listen and seek to understand the challenges and opportunities emerging from feedback from internal and external customers
Strong decision-making capabilities. Must be analytical – able to drive strong logic through all activities, especially when developing processes, and use data to help drive decision making

Distribution & Channel Manager APJ New Technology Group Sales Resume Examples & Samples

Bachelor of Science and/or Advanced Business Degree
5+ years minimum technical industry sales and marketing experience
5+ years distribution and channel sales experience at increasing levels of responsibility
Experience managing matrixed teams
Experience successfully implementing transformational global business programs that drive revenue

Head of Intra Group Sales Americas Resume Examples & Samples

The position reports to the Regional Head of Wealth Management; as such the role is highly visible to Senior Group Executive management
Review available Wealth and Premier strategies to ensure HSBC retains advantage in a highly competitive market and environment
Minimum of ten years proven, progressive and broad-based Premier and Wealth Management and/or Global Banking and Markets sales experience or equivalent, including strong business development focus and proven market experience with direct profit responsibility or equivalent, regional/global track record preferred. Strong background in financial services, particularly financial product retailing to affluent customers via multiple distribution channels or equivalent
Minimum of a Bachelors degree in business, finance, related field or equivalent experience
Strong sales management, project management, leadership, lateral thinking, interpersonal, persuasion, communications, decision-making, analytical, team building and negotiations skills
Extensive knowledge of regional/global Wealth and Premier product development, strategy development and proposition formation
Strong analytical and consulting experience
Ability to challenge and coach upwards, horizontally as well as lead high performing teams
Ability to work on multiple, complex programs and initiatives simultaneously
Deep understanding of talent management and development

Renewal Specialist, Small Group Sales Resume Examples & Samples

Provide renewal rate relief for groups <100 through negotiations with underwriting and generating plan options. #LI-MB1
Proactively identify Add Issue opportunities for groups <100 by generating Business Objects reports and other strategies developed in collaboration with Sales Reps, and generate quotes using CPS or Non CPS applications. Follow up with Producer/Assistant regarding Renewal/Add Issue status; engage Sales Rep as needed to help close the sale
Review Experience Reports with Sales Reps for groups with <100 lives; Package/deliver appropriate reports based on Sales Representative’s authorization; Understand, interpret and clearly communicate renewal rates, options and Add Issue quotes to the Producer/Assistant
Support Account Manager by generating quotes for plan options and Add Issues for 100+ groups using CPS and Non CPS applications according to the Account Manager’s direction
Deliver renewals to the Producer/Assistant/Planholder via email or mail for groups with less than 100 lives. Send misdirected or revised renewal letters to Producer, etc. Verify producer addresses in Siebel Toolkit and update the GAND system as needed. Identify, generate, and release appropriate reports in the GCRS package
Serve as Subject Matter Expert on various Guardian systems (Siebel, CPS, Phoenix, etc.) capabilities, Products, and workflow procedures
As needed, perform the duties specified in the Sales Support Associate 1 and Sales Support II positions
Keep others informed
Planning and organizational skills, mult-tasking
Take personal accountability
Proven strong mathematical aptitude/analytical skills
Goal Oriented – meets Add Issue/persistency goals, etc
Computer proficiency in lotus notes, MS Access, Excel, Word and PowerPoint, Siebel, CPS, Zeus, Phoenix, Business Objects, etc
Solid knowledge of group insurance, products, contracts, and services
3 to 5 years industry experience preferably in a sales environment
Demonstrated success in servicing Producer/Assistants/Customers

Director, Group Sales & Service Msge Resume Examples & Samples

Develops all strategic sales plans for MSGE properties for Group Sales ticket efforts. Assists on Team Sales effort with recommendations, trends and support
Ensure sellers communicate brand identity of key properties, timeliness and ROI reporting for all sales tactics
Foster positive, collaborative working relationships with Marketing team, Box offices and across entire Sales/Service COE
Maintain detailed budgeting records by event and for sales operation
Develop new ideas and methods to improve Dept. operation
Hands-on, direct and consistent experience supervising large sales staff with multiple, overlapping priorities
Proven track record of sales goal achievement along with implemented improvements to past operations resulting in increased revenues
New York Marketplace Knowledge preferred
MBA not required, but preferred
Strong leadership skills - ability to manage multiple projects simultaneously across a diverse team
Creativity and resourcefulness
Technical/Functional Competencies
Financial aptitude and Data analysis: P&L understanding, sales analysis and trending modeling, research processes, ticket sales patterns, demographics
Business writing skills
Problem solving/negotiation

Group Sales Specialist MSG Entertainment Resume Examples & Samples

Proactive sales roles focused around maximizing sales revenues for MSGE events, specifically RCCS, NYS, family shows and venue tours
Use sales experience to engage prospects and make strong recommendations based on individual client needs and goals
Find new prospects through cold calls, Campaign calls including past buyers, meetings and social selling opportunities
Successful use of CRM to manage pipelines, activity and forecasting capabilities
Leverage popular events and add revenues for existing VIP sales options (single night suite sales, Lounges, etc.)
Gain referrals from current buyers, to create new selling opportunities
Timely collection of payments, monitor held inventory
Foster positive working relationships within area, company, and client base
Maintain detailed records on purchase history and sales production
Positive, motivated personality with initiative to sell product
Organization and communication skills
Cooperative and flexible
Resourceful and creative
Multi-tasking, successfully produce results across all properties
Prioritize assignments and workload, manage stress
Cooperative personality displayed daily: inside and outside company
Full computer knowledge / complete familiarity with ticketing system
1-2+ years sales experience (ideally with client base), full knowledge of properties, high degree of interest in sports/entertainment
Successful track record of producing results
Excellent communication and organizational skills who can uncover ideas/methods to increase revenues
Ability to adjust to changing assignments and multiple responsibilities
Cooperative personality suited for top customer service and co-worker relationships

Group Sales Manager Resume Examples & Samples

Meet or exceed set sales goals
Attend daily Wyndham Business Review (WBR) meeting
Maintain and participate in an active sales solicitation program
Regularly contact existing accounts
Meet or exceed sales solicitation call goals as assigned by the Director of Sales
Assist in implementing special promotions relating to direct sales segments, i.e.WynClub parties, sales blitzes, etc
Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)
Train, evaluate, and monitor the performance goals of direct reports
Actively participate in monthly sales meetings
As needed present group sales presentations
HS Diploma, Bachelor’s Degree preferred
Minimum 1 year sales experience in hotel sales and/or vacation ownership sales
Proficient knowledge of Microsoft Office (Outlook, Word, Excel, Powerpoint)
Hotel Sales Management experience required
Delphi experience preferred
Strong problem solver

Group Sales Manager Resume Examples & Samples

At least 4 years of progressive hotel sales experience; or a 4 year college degree and at least 2 year of related experience; or a 2 year college degree and 3 or more years of related experience
Must have a valid driver's license in the applicable state
Must be skilled in Windows, Company approved spreadsheets and word processing

Franchised Group Sales Manager Resume Examples & Samples

3+ years of past sales experience preferred
Must be able to speak, read, write, and understand English
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi
Advanced knowledge of sales skills, revenue management, training and motivation of peers
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
Leadership skills to motivate and develop staff and to ensure accomplishment of goals

Franchised Group Sales Manager Resume Examples & Samples

Past hotel group sales experience required
Must be able to speak, read, write & understand the primary language(s) used in the workplace
Must be able to read & write to facilitate the communication process
Requires good communication skills, both verbal & written
Most tasks are performed in a team environment with the employee acting as a team leader

Group Sales Manager Resume Examples & Samples

Targets NE group accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation
Partners with group colleagues to effectively manage business opportunities
Responds to and manages larger and more complex incoming group opportunities for the property
Identifies, qualifies and solicits new group business to achieve personal and property revenue goals
Focuses efforts on group accounts with significant potential sales revenue
Develops effective group sales plans and actions
Works with partners to develop creative ideas and proposals for group events
Closes the best opportunities based on market conditions and individual property needs
Utilizes internet for resources and information
Develops and facilitate execution of contracts as required

Franchised Group Sales Manager Resume Examples & Samples

Driven by a comprehensives compensation package that includes competitive salary, 401k, performance incentive bonus, and “office perks”
Who enjoys an awesome culture! Dog friendly office, happy hour, complimentary snacks, office breakfast and lunch gatherings
Who enjoys working in a city that has earned the recognition of being the “5th most educated city in the nation” – Palo Alto. We are located just a short drive to San Francisco and the Central Coast, and in the tech center of the universe
Meet or exceed weekly minimum solicitation goals
Conduct outside sales calls locally to pre-qualified prospects
Represent the hotel in at least one community or industry organization
Consistently “ask for the business” rather than simply creating awareness of hotel and benefits. Be a closer
Work with Director of Sales to maximize all rate, date and space commitments, ensuring highest yield for total hotel. Be accountable for all blocks and space commitments, maintaining communications with clients and revising as appropriate
Participate in weekly sales meeting Offer ideas related to ways to improve hotel marketability
Is flexible to handle all inquiries and market segments as team member
A bachelor’s degree in business or hospitality
2 – 4 years’ experience in sales

Group Sales Manager Resume Examples & Samples

Ideally with a relevant degree or diploma in Hospitality or Tourism management
Minimum 2 years work experience as Group Sales Manager or Group Sales Executive
Good problem solving, administrative and interpersonal skills are a must

Senior Group Sales Manager Mexico Resume Examples & Samples

To secure and maintain accounts within the Mexico group market segments as assigned
Solicit new and existing accounts through outside sales calls, telephone solicitation, site inspections, FAMs and written communication
Exceed monthly activity goals in each of the following categories: personal sales calls, entertainment, and prospecting and site inspections
Collaborate with the Director of Sales to set the strategic direction for the Group market in terms of marketing, partnerships, maximizing revenue potential, market intelligence, competitive pricing and product reviews within the competitive set
Utilization of Opera sales system in compliance with Fairmont Hotels & Resorts standards
Ability to think strategically and maximize revenue potential over need periods
Following up on leads in a timely and professional manner by telephone and by written correspondence
Fully qualifying each account to understand the full potential of the relationship
Work with on-property team to manage all assigned account related site visits, FAMs, on-site entertainment
Managing office, travel and entertainment budget without exceeding the approved budget amount
Adhering to all Fairmont Hotels & Resorts sales standards
Performs other duties and projects as assigned
Excellent written and verbal communication skills a must
Flexible, result-oriented, decision-maker, positive, ability to handle multiple tasks, self-motivated, strong initiative
Strong computer literacy, especially with Opera S&C, Word, Outlook, Powerpoint and Excel
Proven ability to create partnerships within industry and community

Manager, Group Sales Resume Examples & Samples

Sending offer to guests, agencies and contacts
Following up the group blocks
Going for sales calls on weekly basis
Welcoming, meeting & giving hotel tour to walk in guests / contacts
Responsible for operational follow up on group business
Attending the weekly revenue meetings
Preparing the monthly and weekly reports
Distributing the Banquet Event Orders to related department
Managing the banquet and F&B operations due to needs of the business
Coordinating the departmental communication via mail or PMS
Following up the unpaid balances & communicating with finance department
Entertaining the key clients

Group Sales Executive Resume Examples & Samples

Qualifies general inquiries, responds personally, and directs to appropriate sales person
Responds to inquiries from customers in the absence of direct sales personnel
Escorts general inquiries on site inspections and familiarization trips and entertain whenever required
Maintains positive relationships with all guests, tour operators, colleagues
Own and manage selected local DMC
Assists with maintenance of tour operator accounts, database, contact, team activities and business details within Opera S&C according to Fairmont standards
Prepare, issue and follow up on contracts and all promotional communications
Maintains current sales and promotional literature
Coordinates the distribution of pertinent information to all pertinent departments within hotel
Past high level sales administration and reservations or Front Office background required
Minimum High School Diploma, Business School and/or Hotel School Diploma preferred
Opera Sales & Catering and Opera Property Manager - experience required

Group Sales Manager Resume Examples & Samples

Ensure prompt and courteous service is extended to both internal and external customers
A minimum of 3 years of hotel sales or meeting management experience
Strong prospecting and contract negotiation skills
A passion for guest service and excellence
Excellent written and verbal communication skills including Microsoft Office, Word and Excel
College/University degree in related discipline an asset
Ability to travel if necessary
Knowledge of Hotel sales and catering software/systems is required

Agency Group Sales & Alternative Markets Head Resume Examples & Samples

Provide overall leadership and direction to the department and teams being managed
Develop and effectively execute strategies and action plans to meet the objectives of the department and contribute to the overall objectives of Agency
Ensure annual sales targets both on APE, case count, and producers are met
Ensure profitability and efficiency of operations
Ensure training and competence requirements of team and agencies are fulfilled
Develop a strong team and establish a succession plan within the department
Prepare department budget and monitor the same and ensure effective and efficient use of company resources
Establish systems, processes, and procedures for the effective and efficient management of group sales operations
Execute and implement projects related to agency development which may be assigned from time to time
Bachelor’s degree in Business Studies / Administration / Economics / Management. MBA degree is preferred but not required
Four years or more relevant experience in sales, business development and agency management preferably in a life insurance setting
Has held key positions relevant to the requirement of the job
Proficient in using Microsoft Office (Word, Excel, and Power Point)
Has the ability to develop and execute sound business plans
High sense of business ethics and professionalism

Director, Group Sales Resume Examples & Samples

Direct and manage all group sales activities to maximize revenue potential
Oversee daily Lead Review meeting, sales strategy meeting, pre-convention meetings, training and other sales related meetings as required
Contribute to the process of
Professionally represent the hotel at all industry/community functions
Assist with reports and/or competition data collection
High School or equivalent education required. Bachelor’s Degree preferred
Previous experience as a seller with current or prior sales leadership experience
Fluent in English, other languages a plus
Presents a professional and polished appearance
Management of online reputation

Group Sales Manager Resume Examples & Samples

Meet and exceed personal sales room night booking goals: monthly, quarterly and yearly
Exceed monthly goals in each of the following categories: site inspections, personal sales calls, entertainment and prospecting
Identify and execute key action steps each quarter that will achieve booking goals
Work with Director of Front Office Operations and Director of Revenue Management to meet and exceed budgeted group room rate
Actively target and solicit new business within the territory assigned
Manage your own annual travel and entertainment budget without exceeding your allotment
Motivate, lead, coach and manage all aspects of team members’ performance
Utilize Opera sales system in compliance with Fairmont Hotels & Resorts brand standards
Develop key and developmental accounts for both hotels that will generate long term business partnerships
Stay familiar with industry trends via appropriate publications/trade memberships if necessary
Able to think strategically and maximize our group potential over required periods to include use of meeting space for meetings and events. Arrival and departure patterns that fit with the hotel business needs
Following up on leads in a timely and professional manner within the respective territory both by telephone and by written correspondence
Fully qualifying each piece of business to understand the full potential of the booking
Learning the strengths and weaknesses of our top competitors so as to be able to sell against them
Coordinating with conventions services on groups involving rooms and banquet revenue
Participation required annually at Fairmont training workshops and achieving shop scores of 90% or more
Participate in all Fairmont Hotels & resorts territory sales events and trade shows, involves preparation of events, invitation of clients and facilitating of event
Maintaining positive relations with all Guests, Vendors, Colleagues and Global Sales Offices while portraying a professional Fairmont image at all times
Overnight travel which may include weekends to conduct ongoing sales calls to clients in your territory
Manage and share one coordinator with two other Sales Managers
Proven ability to work efficiently in a demanding and fast paced environment
Computer literacy including Outlook, Microsoft Word, Excel and Power Point essential. Property Manager experience preferred

Associate Director of Group Sales Resume Examples & Samples

Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication
Implement hotel-level tactical sales plans as assigned to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community
Produce monthly reports and sales forecasts for assigned area of responsibility
Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans

Franchised Group Sales Manager Resume Examples & Samples

Meet and exceed revenue goals by developing new accounts and growing existing accounts with a profitable and win-win selling approach
Work with the CVB, group/meeting planners, and third party planners to solicit and capture group business
Exceed customer service sales excellence goals
Participate in the activation of the AC Lounge
Requires effective business writing ability and communications skills
Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions
Develop strong internal and customer relations

Director, Group Sales Resume Examples & Samples

Planning and overseeing the group sales effort of the hotel, specifically the achievement of targeted room revenues and sales mix
Direct and manage all group sales training, yearly sales targets, group sales quotas, the incentive plan and all others corporate and hotel learning required to maintain the most effective sales professionals in the market
Keep informed of the competition’s sales and marketing strategies and report on a timely basis sales intelligence of benefit to our organization
Collect market and competitive intelligence to assess and implement strategy and long term goal
Evaluate and initiate opportunities for the developing new sources of business in all market segments and thereby broaden the account base
Provide overall direction, leadership, training and development to the Group Sales team
Participate in the development and management of the annual marketing plan
Prepare the annual group room’s revenue budget with the DOSM
Set parameters for rate quotes and for negotiating group room’s contracts
Accountable for booking group business originating from own market segment and achieving individual and team booking goals
Independently responsible for achievement of sales activities and all objectives outlined in the action plan
Responsible for day-to-day duties of prospecting accounts, accounts development, site inspections and proper Delphi account management practices, etc. for individual and team achievement
Active in developing new business
Keep accurate records of potential customers and follow-up accounts
Utilize Fairmont Sales system to track, solicit, book and follow-up accounts
Prepare weekly, monthly, quarterly, annual reports as required
Participate in sites, fams, industry trade shows and sales trips as required
Schedule effective business trips and appointments within assigned markets
Participate in prescribed training and special projects
Plan and lead bi-monthly sales meetings as assigned
Approve all group contracts and their terms in compliance with Fairmont standards
Work closely with Director of Revenue Management to approve group booking in support of hotel’s revenue/mix objectives
Experience as a manager in sales (ex. Senior Sales Manager)
University degree in a related discipline
Strong communication skills (orally and written) in French and in English
Ability to use Microsoft Word, Excel, PowerPoint and any other software of image processing
Capacity to concentrate his attention on the needs for the customer, by staying calm and courteous at any time

Group Sales Manager Resume Examples & Samples

Working collaboratively with sales channels to ensure sales efforts are coordinated, complementary and not duplicated
Builds and strengthens relationships with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc
Participates in sales calls, phone solicitation/prospecting, market analysis to acquire new business and/or close on business
Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and can sell against them
Supports the company's service and relationship strategy
Services customers in order to grow share of the account
Executes and supports the company's customer service standards

Group Sales Coordinator Resume Examples & Samples

O Partners with the DOSM, SMERF/Corporate Sales Manager to transition definite bookings between the Sales Department and Operations Teams
O High school diploma or equivalent is required
Experience with coordination of group sales preferred
Demonstrated success working with diverse teams
Hospitality experience in a customer-centric, seasonally dynamic, multi-faceted environment

Group Sales Manager Resume Examples & Samples

One to three years hotel sales experience preferred
Basic knowledge of hotel operations
Complimentary dry cleaning of employee uniforms

Group Sales Manager Resume Examples & Samples

Solicit group, and related banquet business through action plan preparation and execution
Previous Hotel/Resort Sales experience required
Computer literate in Opera Sales and Catering or Delphi, along with Microsoft Window applications and or relevant computer applications required

Franchised Group Sales Manager Resume Examples & Samples

Key responsibilities of a Group Sales Manager include
Managing group accounts to maximize business potential
Negotiating group business that meets or exceeds hotel revenue goals
Identifying new business that fits sales parameters
Consistently making prospecting calls
Consistently booking repeat business
Making on-site and field presentations to prospective clients
Attending tradeshows
Proactive sales approach; assertive and fast-paced, driven to succeed
Ability to quickly evaluate alternatives and decide on a plan of action
Knowledge of CI/TY and experience a plus!

Franchised Group Sales Manager Resume Examples & Samples

Employ proactive sales approach in introducing Renaissance ClubSport to any and all potential clients
Generate leads for group and catering bookings that are booked internally in Hotel Sale Department
Participate in industry-related, community and any other events that may increase awareness of the Renaissance ClubSport brand and generate room nights or memberships for the property
Participate in select Marriott training that will further develop sales skills
Continually perform shops of the local competitive hotel properties to determine their key accounts, and share-shift room nights to Renaissance ClubSport
Work closely with Marriott Area Sales, Regional Sales Office, Global Sales, etc
Meet assigned market segments budgeted sales and REVPAR by soliciting, selling, and confirming business as required, tracked on a monthly basis
Increase sales volume and profitability by assisting in developing and executing projects for assigned market areas as stated in the hotel marketing plan
Negotiate room blocks, room rates, function space, food and beverage prices, and hotel services within approved departmental booking guidelines
Conduct property site tours and entertain qualified clients in accordance with the company and property policies
Weekly calls on prospects to solicit business, analyzes requirements of pending functions, outline available hotel facilities, and quote approved pricing
Sell group business within the assigned markets, focus on weekends and need times
Responsible for development, solicitation, service of accounts in assigned market segments to meet or exceed budgeted goals, and for the management of all aspects of the Sales process in accordance with Renaissance standards
Ensure all Renaissance ClubSport Human Resources policies and employment practices are followed
Any other duties as directed by the Director of Hotel Sales

Associate Director, Group Sales Resume Examples & Samples

Strong Group Sales background with 4+ years’ experience as a Group Seller
Previous experience working with multiple market segments including corporate, SMERF and Association
Demonstrate strong communication skills, both verbally and in writing
Knowledge of the hospitality industry, with the mindset of putting the customer first
Demonstrated ability to interact with guests, employees and third parties in a way that reflects

Group Sales Manager Resume Examples & Samples

Responsible for achieving individual Group/Catering revenue goals
Travels up to 10%; attends appropriate trade shows, organizes sales trips
Focuses on developing the following industries but not limited to: Advertising, Fashion, Banking, Insurance, Legal, Consulting, Telecom, Technology, Transportation, Chemical, Incentive
Uncovers new Group business with and without meeting space
Utilizes prospecting tools i.e. Knowland, CMX and HIS to full potential to uncover new potential markets, accounts, etc
In depth knowledge of current Group Sourcing Platforms i.e. Starcite, Cvent
Incorporates marketing opportunities into sales activities when applicable
Direct sales actions including solicitation and qualification of new business through prospecting calls and outside sales call
Actively seeks and acts on first-hand customer feedback
Must be adept at cross-selling Denihan hotels in other cities
Exceptional negotiation and selling skills
Thorough knowledge of Delphi Property Management System
Highly-motivated individual inspired to achieve industry and territory results through specific and tangible actions
Ability to work independently (time-management and organization skills)
Ability to travel to include car rental, driving on sales calls and managing expense account
This position generally works Monday to Friday but the ability to work on occasional evenings and weekends is essential
2 years hotel sales experience on property
Direct experience as a Group Sales Manager in a NYC Hotel that caters to the group market

Director of Group Sales Resume Examples & Samples

Leads on property team in achievement of the overall Group and related Banquet budget for Manhattan NYC an Affinia Hotel
Assists in setting Group and Banquet revenue goals/action plans for the Group Sales Team
Ensures the Group team is prospecting new business and uncovering new territories and/or industries
Keen interest in industry trends, new properties and demand generators in market
Runs the weekly Group Meeting, participates in selected property-specific strategic meetings
Through Delphi, reviews inquiries, prospecting, bookings for the week and reports on results, trends, etc
Reviews the following reports weekly/monthly: PACE report, Decision Due, Guest Room Short Form
Submits weekly 515 reports and assists with monthly ownership meeting reports for DOSM and GM as needed
Ensures all relevant Group feeder city trips and tradeshows are budgeted for, attended, and that the Manhattan NYC an Affinia Hotel hotels are properly represented
Assists in creation of brand collateral for group market as well as giveaways
Works with Marketing to maximize exposure with all Group marketing partners for Manhattan NYC an Affinia Hotel to include, StarCite, Cvent, ConventionPlanit.com, NYC&Co, etc
Ensures all Manhattan NYC an Affinia Hotel Group revenue opportunities are communicated with NSO
Works with Marketing Department on banner ads, e-blasts and website offers
Pulls and analyzes data; recommends appropriate Group, Banquet and Conference Service actions, standards and policies to the on property DOSM
Works closely with Director of Catering, Director of Transient Sales and Director of Sales and Marketing in collaborative leadership of the combined teams; to include but not limited to setting/updating policies and procedures; synergies with operations, NSO and regional teams
Establishes a sense of urgency with the Group Sales team regarding needs of hotels; provides constructive feedback which is current, direct, complete, and actionable
Assists with property specific Group strategies making sure the Group team is aware of need periods or shifts in strategy
Assist in the budget process for the Group market, help with the creation of MAR’s, attends select RevMax meetings to understand property specific needs and share trend data
Develops Group team by coaching, and accompany them on sales calls; one on one weekly meeting to cultivate best in class salesmanship and professionalism
Oversees Conference Services department assignments, standards, synergies with ops and continued growth towards best in class group service
Carries personal seller goal based on top group accounts for the hotel
Performs other related duties as directed by Director of Sales and Marketing
Exceptional Selling Skills
Ability to entertain in evenings / weekends as needed; travel and handle expense reporting as related to either
Must be able to drive and rent cars as related to sales calls and travel
Able to lead by example and manage people
High engagement in professional social media channels to include LinkedIn and Twitter
Passionately inspires and motivates to achieve each hotel’s vision
Strong computer skills including Opera, Word, PowerPoint and Excel
Well-organized, analytical, detail oriented with excellent follow-up
Thorough knowledge of Delphi system
Able to convert vision into specific and tangible actions
8+ years sales experience in hotel sales and marketing
Proven ability to manage a large team

Group Sales Manager Resume Examples & Samples

Accurately maintains detailed client files
Accurately forecasts all bookings and cancellations
Attends and represents company at trade shows and city-wide conventions
Fulfills Manager on Duty Shifts
Able to find guest centric solutions. (Hugs the guest)
Assists Sales person with sales trips by setting appointments
Guest centric oriented
Sales and negotiation abilities
Strong Oral and written communication skills
Planning and organizational ability
Able to work in a fast paced, stressful environment

Group Sales Manager Resume Examples & Samples

3+ years of management experience with retailer
Complete mobility required
The ability to develop, manage and motivate a sales team while driving company initiatives
Proficiency in utilizing available technology (Microsoft Office Suite is required)

Group Sales Manager Resume Examples & Samples

Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients
Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead
5 Years min Sales Experience
ISAC program preferred
Starwood Hotels and Resorts experience desired

Group Sales Coordinator Resume Examples & Samples

Prioritize all telephone calls and in-person visitors, scheduling appointments as required
Maintain a positive relationship with all guests, vendors, Colleagues and global sales network
Prepare and disseminate month-end reports
Provide all administration duties for the Sales office
Previous sales or administrative experience preferred
Ability to work cohesively as part of a team with minimum supervision

Group Sales Manager Resume Examples & Samples

Operational/Functional
Minimum of four years’ experience in hotel Sales preferred
Track record of delivering exceptional guest and client experience
Ability to utilize a computer, printer, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, and facsimile machine
Demonstrable expertise in analysis and action taking
Hotel and specific market knowledge preferred

Group Sales Coordinator Resume Examples & Samples

Several times per day, deliver internal mail, fax messages and courier packages to and from the Sales/Catering Office
Maintain adequate supplies of rack brochures in the storage room, Sales/Catering Office Filing Room, and in the Main Lobby
Organize and maintain the Filing Room on a quarterly basis
Weekly inventory and restocking in the Filing Room
Supply Coordinator for the Administration Team
Offer support to other teams within the Sales/Conference Services & Catering Department
Microsoft Work skills are required
Opera Sales & Catering and Opera Property Manager - experience preferred
Preferred Knowledge/Qualifications
Ability to assume Key Operator responsibilities and operate all technological equipment in the office
Must be a highly organized person with strong planning skills
Goal and results oriented
Energetic, enthusiastic, self-motivated and a charismatic team player

Asst Manager, Group Sales Resume Examples & Samples

Propose and Activate outbound sales strategies and initiatives to exceed revenue goals
Assist in managing inbound sales 800 line and guest service inquiries
Input group bookings and work with Group Sales Representatives to book all group sales orders, workshops and theatre tour requests
Create and foster relationships with current and new group sales accounts (Travel planner, youth, social, family, corporate groups, etc...)
Coordinate project briefs, marketing strategy and sales strategy with the Sales Manager, Tourism & Groups
Represent Disney Theatrical Sales at trade shows, sales trips, and industry events
Lead occasional Group Fam’s and VIP tours at the New Amsterdam Theatre
Create client experiences that uphold the Disney brand
Develop and maintain knowledge of market trends, competition, and customers
Individuals must have superior interpersonal skills with 3+ years of sales experience in guest service within the live entertainment sales industry
Knowledge of the Broadway industry and a passion for The Walt Disney Company are required
Proven history working with and leading effective teams
Extensive Knowledge of Salesforce.com, Ticketmaster and STAR ticketing is preferred
All applicants must be highly detail oriented, exhibit superb relationship building and problem solving skills, and work well in close contact with others

Group Sales Coordinator Resume Examples & Samples

Solicit transient business through action plan preparation and execution
Participate in promotional events within the hotel and trade related organizations as assigned
Work closely with Front Office to ensure all details of the reservations were delivered and guests depart satisfied

VP, Small Business Group Sales Resume Examples & Samples

Create a Telesales team to Qualify, generate leads and apply probability of close metrics to the Sales team
Lead and manage the organization’s Small Business outsource relationship to meet and exceed revenue and ROI goals
Review the relationship and results of our current Vendor and advice on opportunities to improve sales. Work with the Outsourcer to define optimal sales force structure, as well as compensation and incentive programs to overachieve sales targets
Advise the SVP of Sales on other Outsourcers alternatives or new Vendors to manage our sales efforts, always looking for the best deal for the company as well as best in class service to our customers
Provide strategic guidance on developing new sales initiatives, partnering with ABG commercial and partnership leaders to identify cross-segment sales opportunities
Acquire, develop and manage new business relationships and partnerships to develop lucrative sources of small business leads. Also work on business recovery and winback programs for incremental revenue
Manage key customer relationships and participate in closing strategic opportunities
Compile information and data related to customer and prospect interactions and enrollments
Monitor customer and market trends and competitor activity and provide feedback to company leadership team
Counsel to the SVP of Sales on market trends and advice on new revenue streams and commercial channel mix programs
Communicate Best Practices and operational issues to management
Collaborates with the Small Business Marketing team, and other relevant functions (Sales, Partnerships), to develop targeted offers and execute initiatives to achieve business goals and establish successful support
Demonstrate leadership through hiring and coaching highly effective sales team to deliver results. Lead and manage the internal Small Business team, based in Tulsa, to insure delivery of annual financial and operational goals
Proactive in contributing to competitive vision and strategies for the team
Provide training and coaching to develop the sales team based on strategic selling and small account management techniques adapted by the organization
Lead regular business results meetings to review progress and identify improvements on performance, cost allocation, process efficiencies and revenue opportunities
Represent the organization as a leader at sales conventions, trade shows, and sales seminars as required
Master sales management techniques as well as tools used to support them
Minimum 4-year Bachelor’s degree, with an MBA preferred
Minimum 10 – 15 years in sales or sales management experience with increasing revenue responsibilities, and preferably with multi-channel selling teams (including telesales and a field-based)
Minimum of 10 years in a management role
Ability to use of state-of-the-art technological systems and predictive tools
Strong work ethic with an ability to work independently as well as part of a team
Strong strategic planning and priority setting skills
Strong organization, project management and time management skills required with and ability to multi-task in a fast-paced environment
High attention to detail partnered with excellent analytical and problem solving skills
Able to handle multiple priorities in fast-paced environment effectively
Knowledge of direct marketing requirements and content
Possess business acumen needed to interact and negotiate with all management levels including C-level contacts. Ability to manage highly professional interpersonal relationships with tact and diplomacy
Excellent financial and analytical capabilities
Superior presentation and written communication skills a must
Strong technical sales skills with an understanding of product capabilities and an ability to map capabilities to customer needs
Ability to lead by example to drive performance as well as strong negotiation skills and ability to close sales

Manager, Group Sales & Service Msge Resume Examples & Samples

Responsible for overall department sales efforts, results and initiatives
Implement contemporary sales tools such as online sales tools, renewal sales efforts, match back sales results
5+ years results-oriented sales experience (entertainment sales experience a MUST & direct P&L management experience preferred)
TicketMaster knowledge a must
Exceptional capabilities in multi-tasking
Strong strategic thinking & analytical skills - ability to analyze data and make strategic decisions within quick turnaround times
Project Management – ability to influence and motivate across functional teams
Excellent negotiation and selling skills

Group Sales Manager Resume Examples & Samples

College degree preferably specializing in hotel/restaurant management or equivalent experience is required
Two to three years of previous experience directly related to hotel catering sales or conference services
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job
Ability to use Delphi required
Attention to detail and ability to multitask. High level of creativity
Ability to irregular hours, weekends, and evenings
Requires reading, writing and oral proficiency in the English language

Manager, Group Sales Resume Examples & Samples

Responsible for booking 10-75 rooms on peak
Meet or exceed quarterly and annual sales revenue goals
Thrive within established booking parameters to negotiate and close on potential business
Develop new business while maintaining growth of existing accounts
Partner with all hotel departments assuring a perfect customer program
Prospecting, qualifying, and closing on the hotels group business & current and future business partners
Solicit group and banquet business through action plan preparation and execution
Participate in tradeshows, conventions and promotional events as assigned
Work closely with Convention Services, Banquets and Front Office department to ensure all details of the contract were delivered and guests depart satisfied
1+ years’ experience as a Group Sales Manager in a similar sized luxury hotel
Computer literate in Microsoft Window applications
Detailed knowledge of Opera, hotel Sales & Marketing program

Manager, Group Sales Resume Examples & Samples

Solicit group business through action plan preparation and execution
Maintain accounts, contact, activity and business details within the appropriate software applications (Opera )
Work closely with Conference Service Department to ensure all details of the contract were delivered and guests depart satisfied
Hotel sales experience and knowledge with local and global DMC's

Group Sales Manager Resume Examples & Samples

Identifying and executing key action steps each quarter to achieve booking goals
Attending all required meetings (weekly sales, leisure and revenue management meetings)
Participation in Fairmont training programs and achieving shop scores of 90% or more
Previous experience as a Group Sales Manager (is required)
Bachelors degree and/or Hotel Management degree, and a minimum five years experience in the Mexico Group market in Hotel Resort Sales
Excellent written and verbal communication skills in English and Spanish (is required)

Franchised Group Sales Manager Resume Examples & Samples

Develops, manages, and sells to new and existing accounts within assigned geographic territory or business segment through in-person sales and service calls
Manages territory/segment by spending a minimum of 50% to 60% of time soliciting sales at customers or potential customers places of business
Performs other work that furthers individual outside sales efforts including, for example, follow-up communication via telephone and written materials, planning and preparing for outside sales calls, preparing and analyzing sales reports, preparing proposals and other individual marketing and sales materials, providing tours of event and park facilities, and ensuring full account support to all clients with regard to marketing and on site coordination of events and activities, etc
Recommends new or different programs to meet the needs of each client including new catering options, ticket programs, or other revenue streams to meet the wishes of the client
Adheres to all park policies and procedures, including attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment
Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment

PRC New Technology Group Sales Manager Resume Examples & Samples

Bachelor of Science and/or Advanced Business Degree or above
10+ years minimum of successful technical industry sales and marketing experience
5+ years of experience in the Maker, IOT or channel sales/marketing
5+ years of experience in ramping new businesses at increasing levels of responsibility
Experience of successfully implementing transformational global business programs that drive revenue
Ability to work on and/or lead a cross-cultural global team

Director, Group Sales & Marketing Resume Examples & Samples

Drive new and incremental revenue through development of unique media solutions that utilize multiple Tribune markets and platforms
Interact daily with clients and potential clients - Chief Marketing Officers and Brand Managers - in building out marketing solutions that drive results
Interact daily with internal support systems, from ideation and creation of the program and any associated decks, consumer insights, activation elements….to execution and delivery of the campaign created
Maintain an active weekly pipeline of 8-10 potential clients as measured by submissions and client requests
Establish, grow and maintain deep rooted relationships with clients and their vendors
Provide thorough weekly revenue forecasts and other CRM data points to VP
Build and maintain a positive sales reputation within our industry, one based on service, integrity and growth
Utilize our established 3rd party partnerships when needed to assist in achievement of client packages and revenue goals
Effectively communicate with all stakeholders, from clients to Tribune local and corporate leadership
Be an active and proud participant of this elite sales force
Experience in developing and executing successful marketing campaigns across media multi–platforms & multi-markets
Minimum 7 years of sales success in broadcast media, a focus on client direct advertising relationships and marketing programs a plus
Proficient in media math, understanding minimum reach/frequency thresholds on various media platforms for results
Effective communicator; written, oral and presentation
Appropriately persistent with clients and stakeholders, excellent follow through track record
Travel on a regular basis for work

Group Sales Manager Resume Examples & Samples

Attend daily Highgate Hotel Business Review (HHBR) meeting
Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc
Meet and greet onsite contacts
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary

Complex Group Sales Manager Resume Examples & Samples

Develop a full working knowledge of the operations of both hotels, including Food and Beverage, Guest Services and Reservations
Participate in required M.O.D. and Saturday office coverage as scheduled if applicable
Initiate and follow up on leads for both hotels
Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)
Conduct a professional, thorough site inspection of both hotels with clients, exhibiting key features and benefits of the property
Book and contract conference meeting space for both hotels

Group Sales Coordinator Resume Examples & Samples

Prepare and process all Purchase Orders for the department
Prepare (and balance each month end) accruals and overall expenditures on behalf of the department
Open and distribute mail as directed
Filing of all pertinent correspondence in a timely manner
Maintain adequate inventory of office supplies
Responsible for the smooth operation of the office
Type and distribute meeting minutes as directed
Assist in scanning/copying/faxing/mailing
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
Must be able to cross-train in other hotel related areas
Must be able to maintain confidentiality of information
Must be able to show initiative, including anticipating guest or operational needs

Director of Group Sales Resume Examples & Samples

Conduct One on Ones with team to help drive the sales process forward
Meet or exceed set individual and team goals
Be responsible for developing a Manager in Development (MID or DOSID) as assigned by the Corporate including sign-off on all competencies, and assist in his/her placement
Develop quarterly KRA’s, and review the KRA process with the Sales and Catering Team to ensure that deadlines are met
Motivate, coach, counsel and discipline all Sales and Catering department personnel according to Highgate Hotel SOP’s
Understand loading rates into ISIS/GDS. M
React to negative trends in the market place by implementing blitzes or promotions
Handle inquiries as part of Inquiry Day Program
Education & Experience
Must be proficient in Windows, Company approved spreadsheets and word processing

Group Sales Manager Resume Examples & Samples

Promote and sell to group market in defined geographic region
Generate hotel/resort awareness through direct phone sales; direct sales calls, tradeshows and networking groups
Work closely with sales and marketing team to solicit, sell and confirm group business required to meet budgeted sales goals
Candidate should possess the ability to solicit group travel. This position requires a high degree of independent judgment and discretion on decision making
Negotiate, draft, generate and confirm/sign group contracts that ensure hotel budget and revenue targets are achieved
Follow up on all business inquiries and leads and qualify business to generate group room nights and associated food and beverage revenue to impact RevPar performance
Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined

Director of Group Sales Resume Examples & Samples

Must have excellent hospitality sales and management skills. Must have extensive experience managing and leading sales teams. Must have experience developing and administering hotel/resort sales office policies and procedures
This position is responsible for hiring and developing the staffing for the Sales department
The Director of Sales is responsible for the budget preparation and on-going financial management of the sales department
The Director of Sales is responsible for creating and distributing the weekly Pace, STR, Sales Forecast, and Sales Productivity Reports. The Director of Sales is fully trained and proficient on the Delphi system
This position interacts with all Senior Leaders and many Leadership level managers in the daily operations of the resort. The Director of Sales oversees the resort’s relationship with key account customers, 3rd party agents, and sales and marketing staff
A four year college degree and 5-10 years of experience as a hotel/resort Director of Sales
Must be very computer literate and able to communicate at the highest levels
Must be skilled with standard office equipment
Must have neat and clean overall appearance
Maintain proper associate uniform standards

Senior Group Sales Manager Resume Examples & Samples

To achieve or exceed budgeted sales targets
To liaise closely with operational staff on all details for a prospective new contract and gain their agreement on all details
To maintain communication with the client once the contract is opened and show an ongoing interest in the operation
To complete a daily/weekly log of all activities
To present a realistic proposal to a prospective client, having thoroughly researched cost factors, and ensure that the proposal is achievable
Applicants must have NYC & major brand experience (preferably Hilton)
Candidate should be well versed in group sales with sound customer base/segmentation knowledge associated
Looking for a motivated, excellent time manager with good presentation skills who can plan, lead, and implement day to day activities related to group sales
Local area candidates only
3 years minimum Group Sales Management experience

Group Sales Associate Resume Examples & Samples

Manage wedding accounts and small groups, from solicitation to contracting to the actual coordination of the details
Build relationships with the sales teams in all VR markets and with various wedding coordinators and planning companies
Plan, manage wedding business and small groups, and maximize revenues from these ventures
Work closely with internal operations teams to ensure that each event runs smoothly
Provide excellent customer service to all clients through professional, engaging, and friendly assistance
Compile and send weekly group sales reports
Use questioning and listening skills that support effective telephone and electronic communication
Demonstrate an unyielding passion for the guest experience, culture, mission and vision by troubleshooting and resolving guest and partner issues in a timely and mutually beneficial outcome. Ensure all reservation policies are upheld
Maintains professional and technical knowledge of transportation, operations, and sales processes. Participate in departmental/companywide initiatives to drive internal and external customer experiences
Answer incoming reservation calls when high call volume and not working on group or wedding manifests
High School graduate and some college preferred
Call center, hospitality or sales experience preferred
Data entry preferred
Hudson transportation management system knowledge preferred
Willingness to work on-location to assist with group arrivals and departures

Group Sales Manager Resume Examples & Samples

Determines and secures proper meeting space for groups
Follows-up with all clients through phone calls, letters, and site tours in order to secure contracts and ensure customer satisfaction
Participates in Professional Membership Organizations to meet new prospects and remain updated with industry information and trends
Bachelor’s Degree required, preferably in the hospitality industry
Minimum of 2-3 years current experience in Hotel Sales (NO OTHER SALES EXPERIENCE WILL BE CONSIDERED)
Extensive knowledge of Delphi and Sales systems recommended
Must possess strong interpersonal skills, ability to maintain composure, and the ability to make quick decisions
Must work well independently and in a group setting
Metro DC area expereince is a plus
Must be available to work felxible schedule- including weekends, when necessary

Group Sales Manager Resume Examples & Samples

Assist in the development of the strategic sales plan for the appropriate properties being represented
Research new emerging markets and create new business for group sales in the appropriate market
Provide a clear picture of the group sales vision so others can understand and share view
Finalize details and rate negotiations relating to group lodging reservations, based on pre-approved rates and booking policies
Maintain complete, accurate and up-to-date files on all existing and potential groups assigned to the manager’s area of responsibility
Clearly communicate the expectations and coordination needs of each group and share information with the appropriate property
Energetically and enthusiastically define and take next steps as needed
Establish written goals, as it relates to group sales and marketing efforts. Report performance data to the Executive General Manager as needed
Continually monitor the sales process to ensure that sales are achieved by the prescribed selling method and with the highest level of integrity
Develop and maintain professional relationships with other properties and industry organizations at the local, state, national and international levels as needed
Perform other duties as assigned by supervisory management
2 years’ hospitality or resort industry sales experience, comparable field or educational equivalent
An Associate’s degree is preferred or comparable professional experience
Have knowledge of all programs and destinations sold and serviced by Wyndham Vacation Rentals

Mgr-group Sales Resume Examples & Samples

Identifies new group and transient business to achieve personal and property revenue goals
Monitors same day selling procedures to maximize room revenue and control property occupancy
Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event

Account Director, Group Sales Resume Examples & Samples

5 - 10 years of group sales experience in the luxury hotel market - preferably with a focus on handling and understanding the insurance group market
Consistent Performance Record: Meeting and exceeding established revenue and activity goals
Have an analytical approach to developing business
Strategic Thinker: Ability to navigate the political and hierarchical structure of an account and to become the "trusted advisor" to multiple stakeholders
Self Motivated: Ability to grow business with under-developed accounts and territories and create greater awareness of Four Seasons properties globally
Proven Sales Leader: Ability to direct and collaborate with on property sales managers and leadership within all disciplines
Time Management: Ability to effectively develop relationships with those stakeholders that are the strongest influencers across North America with a focus on Midwest accounts
Enthusiastic Team Player: Ability to work collaboratively with team members to meet/exceed goals
Creative and pro-active approach to account management with all client interactions
New Business Developer: Ability to develop a strategic plan with results and incorporate into daily sales activity
Persuasive and Compelling Communicator: High level of expertise related to delivering presentations, written Communications, iPad presentations, Webinars, etc
Analytical and Technologically Savvy with strong technical skills with the following tools: SalesForce, Microsoft Excel, PowerPoint, Word, iPad/iPhone, as well as social media skills
Effective Problem Solver: Ability to resolve critical issues and identify the best opportunities for our clients and hotels
Become the Four Seasons brand Ambassador within the insurance and financial services market and coordinate participation in FICP events
Flexibility for frequent travel is required for this position as the territory spans the US with a concentration in the Midwest. Travel includes sales trips, industry and customer events, and escorting customers on site inspections as well as program operations

Director of Group Sales Resume Examples & Samples

60% selling / 40% administrative
Assists in setting Group revenue goals/Action Plans for the Group Sales team
Runs the bi-weekly Group Meeting, participates in selected property-specific strategic meetings
Reviews the reports weekly/monthly
Ensures all relevant Group feeder city trips and tradeshows are budgeted for, attended, and that the company hotels are properly represented
Works to maximize exposure with all Group marketing partners
Ensures all brand marketing opportunities are communicated to on property DOSM
Assist Marketing with group banner ads, e-blasts and website offers
Creates and analyzes data; recommends appropriate Group actions to the DOSM
Works closely with DOSM in setting/updating policies and procedures for the Group market
Assist in the budget process for the Group market, help with creation of MAR's, attend RevMax meetings
Develops Group team by coaching, and accompanying them on sales calls; meeting weekly
Performs any other related duties as directed by Director of Sales and Marketing
5-10+ years sales experience in hotel sales and marketing. On property experience helpful
Proven ability to manage a team
Passionately inspires and motivates to achieve each hotel's vision
Strong computer skills including Word and Excel

Manager, Small Group Sales Resume Examples & Samples

5-10+ years sales experience, preferably within the health insurance industry
Experience with self insured and self funded medical products
1-2 years sales management experience

Group Sales Coordinator Resume Examples & Samples

Create relationships with corporate, hospitality, and meeting planner partners to drive sales through events, advanced ticket purchase, and referral card scheme for LEGOLAND Discovery Center
Together with the Marketing Manager formulate and implement new strategies for group programs and events to increase sales opportunities and overall group tickets/revenue
Act as the main point of contact for group sales and respond in a timely manner to calls, inquiries and emails related to group sales responsibilities and to general information requests as needed
Maintain and track all group sales activity across key client accounts and mailings activity

Group Sales Manager Resume Examples & Samples

Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Performs other duties required to provide the service brand behavior and genuine hospitality

Group Sales Manager Resume Examples & Samples

Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings
Interact with outside contacts
Guests – to ensure their total satisfaction
Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business
Other contacts as needed (Professional organizations, community groups)

Group Sales Manager Resume Examples & Samples

Responds in a timely manner to incoming group/catering business opportunities
Ensures that all business is booked within hotel parameters
Conducts hotel site inspections and client presentations
Create contracts and other related booking documentation as required. Manage and maintain client account files
Prospect for new business – participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed
Builds and maintains strong client relationships
Detail events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs
Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests
Use negotiating skills and creative selling abilities to close on business and negotiate contracts
2-3 years previous experience in convention services or catering in a luxury hotel environment is preferred

Group Sales Associate Resume Examples & Samples

Contacting potential customers and qualifying their level of interest
Working as a team-player to help best respond to customer needs
Consistently demonstrating a positive attitude in approaching challenging situations
Travel and prior sales experience preferred but not required

Group Sales Specialist Resume Examples & Samples

Prior successful sales experience with proven track record of results
Positive, motivated personality with initiative to grow career on revenue generating side of business
Team player with ability to multi-task through selling multiple properties
Ability to use computer and ticketing technology programs

Small Group Sales Manager Resume Examples & Samples

Manages the day to day activities of sales team to achieve new group membership enrollment goals
Responsible for performance mgmt, compensation decisions, rewarding & recognizing employees, & providing on-going, regular performance feedback
Formulates moderately complex, effective plans consistent w/ the business & competitive strategy of the organization and/or functional area. Such plans will include special broker incentives, product enhancement & development, benefit design, pricing & sales strategies & process improvement. Identify & develop target prospects
Determines objectives & sets priorities; anticipates potential threats or opportunities
Actively participate in membership projections & goal-setting
Maintains relationships w/ key local influencers, consultants, brokers, decision makers, & community groups that will further the local presence strategy for Kaiser Permanente
Ensures a high level of service is provided to new group customers & their consultants & brokers during the enrollment process to ensure smooth transitions to the account mgmt team
Develop & manage new marketing distribution channels & enhance existing sales channels, e.g. brokers, direct, business coalitions, etc
This job description is not all encompassing
Five (5) years of experience in field sales, marketing, business development, and/or managing business to business relationships of which two years must have been spent in a direct management capacity or two years of demonstrated leadership experience
Three (3) years of the above experience in the healthcare or insurance industry or sales related industry
Proficiency in financial/underwriting concepts and a demonstrated ability to apply these concepts

100

Manager, Group Sales Resume Examples & Samples

Achieve sales targets for multiple areas of responsibility
Lead, motivate, and retain a team of high-performing employees
Communicate standards, parameters and performance goals to employees and provide coaching to behaviours that help achieve success
Develop a clear talent and succession plan for the area, ensuring the retention of key talent
Assist the AGM/GM with the creation of the store’s annual strategic plan focusing on customer and associate development strategies and actions
Lead sales management team to develop, maintain and grow active client bases within their areas
Implement customer relationship and Loyalty management programming
Partner with Merchants to communicate assortment requests and merchandising information
Direct team in delivering high standards of merchandise presentation at all times
Identify opportunities to drive business
Direct the management of payroll and expense budgets for areas of responsibility; review store Operating Results
Post-Secondary degree or certificate in Business or Retail Management
4-6 years’ experience in a similar capacity; of which 2-3 years is in a supervisory capacity with accountability for managing managers
Proven track record of exceeding sales and profit targets; is a driver of results through people

101

Group Sales & Service Coordinator Resume Examples & Samples

Assist Senior Group Sales Manager and Catering Sales Managers with the administrative functions of sales process and provide onsite support at the resort
Prepare and execute multi-activity on mountain events for corporate groups, leisure groups, ski clubs, weddings and associations
Responsible for up-selling activities as well as food and beverage products to maximize revenue and enhance the group experience
Assist with the coordination of menus and beverage selections for 3rd party lodging and day groups with on mountain restaurant general managers & chefs
Develop thorough working knowledge of all VR venues, services and activities that our Group Sales office offers to groups
Effectively utilizes SalesForce.com and Delphi for customer contact and trace and file systems
Assist Catering Sales Managers and Senior Group Sales Manager with marketing projects

102

Group Sales Coordinator Resume Examples & Samples

Maintain databases and data entry to ensure correctness of group sales and properties as well as proper tracking of invoices
Coordinate with Group Sales and Reservations on issues of groups calling or arriving
Provides administration support to Group Sales department including following up on requests, correspondence and telephone inquires
Compile weekly and monthly reports using Excel and AS400
Order and maintain office supplies, petty cash and SOX requirments

103

Assistant Director Group Sales Resume Examples & Samples

A bachelor’s degree in hospitality, museum, art, entertainment, tourism, communications, event management, or a directly related field from an accredited institution
Diverse, progressively, responsible experience at the manger level in event sales and planning preferable for a convention center, hotel, or similar public assembly facility
Diverse, progressively, responsible experience at the manger level managing sales staff
Diverse, progressively, responsible experience at the manger level with catering sales
Minimum five (5) years of event sales and planning experience preferably for a convention center, hotel, or similar public assembly facility required
Minimum two (2) years of managing sales staff preferred
Catering sales experience required
CRM or other sales tracking system experience, salesforce preferred

104

Group Sales Coordinator Resume Examples & Samples

Four Year College Degree preferable
Strong working knowledge of Microsoft Office Products
Extensive knowledge of Microsoft Excel
Ability to prioritize and delegate effectively
Excellent phone skills
Aspirations for growth into a Sales or Conference Services role within the resort

105

Hotel Group Sales Manager Resume Examples & Samples

Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, electronic mail, outside sales calls, targeted sales blitzes, site inspections and written communication
Prepare detailed and accurate proposals, contracts, and professional correspondence for customers, internal booking reports and file maintenance
Conduct professional site tours and make formal presentation when required
Assist the Director of Sales in developing strategies to attract new business and events
Work with meeting planner or assigned group contact to determine event details and group needs
Create detailed and accurate Bandquet Event Orders (BEOS) and ensure timely distribution to property departments
Attend weekly BEO meetings, prepare to answer questions regarding groups
Determine creative ways to accommodate group specifications utilizing non-traditional spaces when necessary, in order to maximize revenues
Respond in a timely manner to inquiries by prospective and confirmed clients, regarding rental rates and availability
Participate in business review / sales meetings, pre-convention meetings, training and other sales related meetings as required
Develop, implement and monitor standards of service and coordinate activities amongst staff to ensure a high quality of service is achieved for each event
Collaborate and communicate daily with other departments within the hotel and casino to provide first-class quality service to all guests
Attend community, social events, networking and industry events or meetings
Attend / participate in tradeshows or other events as requested / assigned by Director of Sales, may require traveling
Develop/maintain knowledge of market trends, competition and guests
Accurately track and report sales and catering revenues
Enter all activities (solicitation calls / correspondence etc) and maintain up to date information in Delphi booking system
Accurately enter bookings into booking system (Delphi), completing all fields
Ensure group resume information is entered accurately and in a timely fashion to ensure distribution deadlines are reached
Establish and maintain effective working relationships with the St. Louis CVC, Maryland Heights CVB, area hotels, service providers and facility users
Prepare and submit weekly activity reports to Director of Sales
Manage travel and entertainment expenses and submit reports on a timely basis
Achieve all sales goals established by Director of Sales
Effectively and efficiently manage costs and objectives while achieving guest satisfaction
Protect and preserve assets of the company
Understand and adhere to all bargaining unit agreements
Meet grooming and appearance requirements
Meet attendance guidelines
Comply with all reasonable requests made by management
Adhere to SOP’s for handling inquiries, proposals, contracts, etc. that are relevant for the Sales Department
Learn MGC regulations as they pertain to the hotel, conference center and casino patrons /events
Convey a professional attitude and demeanor, expected of a manager
Participate in property wide manager activities / events
High school diploma or equivalent and a minimum 2 years sales experience in a 3 or more diamond hotel required
Three plus years of experience in selling, hotel preferred. Knowledge of casino industry and/or hotel and resort marketing as it pertains to group sales preferred
Three plus years of experience in event management and selling in hospitality industry. Knowledge of casino industry and/or hoteland resort marketing as it pertains to group sales preferred
Must be able to effectively operate Microsoft Word, Excel, and Outlook
Ability to effectively utilizeDelphi Hospitality Software (or similar system) preferred
LANGUAGE AND COMMUNICATION SKILLS
Ability to prepare, read and interpret documents
Ability to write reports and correspondence. Ability to speak and communicate effectively with individuals and before groups of people
MATHEMATICAL SKILLS
Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs
REASONING ABILITY
ADDITIONAL SKILLS
Ability to effectively manage time and to perform multiple tasks simultaneously, often times working under deadlines. Willingness to learn and get along with other people. Manual dexterity to include typing and handling of binders of paper. Ability to memorize and retrieve information quickly. Proficient in the use of Microsoft Office applications and internet applications

106

Director, Group Sales Resume Examples & Samples

Coach and develop local market sales leaders (including one-on-ones, professional development,etc.) to generate world class sales multiplatform results and ensure action plans and sales best practices are implemented and tracked
Prefer 5-10+ years of senior sales management experience with a proven track record in building and significantly growing a $50M+ revenue business. Significant sales experience with digital marketing products and services
Demonstrable track record in successfully penetrating and growing business with large B2B accounts. Strong skills in integrating analytics, market insights, thought leadership, account planning and other “enterprise” best sales practices to create and execute successful growth strategies
Successfully led or was a significant contributor to a major sales transformation effort
Proven experience in building a strong sales leadership team that in turn recruited, coached, and developed an outstanding team of sales professionals
Enthusiastic and passionate, drives success through their direct reports as well as "influences” and works effectively in a matrix environment

107

Group Sales Manager Resume Examples & Samples

Develop, actively solicit and map group business accounts per the defined territory
Identify and qualify potential prospects through telemarketing, tradeshow, sales blitzes and other sales initiatives
Work closely with all departments such as Conference Services and Reservation Sales departments to ensure that all details are communicated to ensure a successful meeting experience
A minimum of 5 years previous Sales experience in a managerial role
Prior experience in a conference center/hotel or similar environment
Prior experience in cold call solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations
Must have participated/contributed in Sales meetings and line ups
Knowledge of Delphi is preferred but not required for this role

108

Director of Group Sales Resume Examples & Samples

Skilled at establishing effective relationships with customers and internal partners, promotes openness, trust, confidence in one’s intentions
Skilled at setting goals for personal and group accomplishment; working tenaciously to meet or exceed those goals
Participates in weekly hotel strategy meeting, training and other sales related meetings as required
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include attendance of sales calls, community events, industry events, entertainment; FAM trips trade shows, road shows, etc
Assists DOSM in developing business sales strategy to achieve sales goals for their team as well as assisting in any corporate initiatives
Responds to incoming Group opportunities for the hotel
Set up show rooms for site tours at each property day of scheduled tour
Put together “Site Alerts” for upcoming site tours and sending out to property 24hrs in advance of site tour
Performs any additional tasks or projects as required
Must be able to read, write, speak, understand and comprehend English fluently. -required
College degree required in Business Administration, Marketing, Hotel and Restaurant Management or related major. -required
Must be able to work as part of a team. -required
Must be able to lift up to 25 lbs. -required
Three satisfactory references. -required

109

Manager, Group Sales Resume Examples & Samples

Responsible for managing the assigned group market
Achieve Direct Sales Activities Goals including outside sales calls, entertainment, site inspections, prospecting calls and referrals
Develop and implement quarterly action plans
Utilize sales systems to track, prospect, book and follow-up on accounts
Secure new business and maximize the value of existing accounts
Quote and negotiate group agreements based upon established rate parameters (MAR ), forecasted demand (DAS), rooms to space ratio guidelines, F&B minimums and all other potential auxiliary revenue streams
Upon closing business, document, coordinate and follow up with conference services, accounting, reservations and/or other departments ensuring delivery of hotels promised services
Liaison with the meeting planner and designated guests while onsite to re-book business for the hotel/brand and ensure strong Meeting Planner cores
Participate in/lead sites, FAMS, trade shows, promotional events and industry organizations
Prepare weekly, monthly, quarterly and annual reports as required
Participate in prescribed training
Collect market and competitive intelligence to access and implement strategy and long term goals
Assist the Directors of Sales with development of marketing plan especially as it relates to the group market
Quickly respond to all leads and develop/maintain strong relationships with clients, industry colleagues (Fairmont and other) and Global Sales
Maintain an effective record of correspondence
Participation and contribution in Sales meetings
Execute effective sales trips to key feeder markets to build the hotel’s reputation in accordance with the hotel’s strategic reposition
Coordinate and financially manage effective sales trips and appointments within assigned markets, including timely follow up and trip reports
Bachelors Degree and/or Hotel Management Diploma
Minimum of 2 years hospitality sales manager experience required
Must be outgoing with a strong ability to network and build relationships
Team player with a positive attitude who enjoys working independently to chieve set goals and objectives
Excellent written and verbal communication skills are essential
Computer literacy (Opera, Property Manager, Excel, Word)
Financial aptitude an asset
Ability to conduct tours/site inspections
Proficient in Hotel services
Maintain a professional appearance and to conduct personal behavior in a mature professional business manner when representing the Hotel
Act as a public ambassador

110

Head of North American Institutional Investor Group Sales Resume Examples & Samples

Utilizes knowledge of bank’s products and services to analyze prospect needs and recommend new services or products that would enhance productivity or profitability
Maintains ongoing relationship with consultants making them aware of the bank's products and services. Frequently initiates contact with other financial or competitor institutions, and internal partners
Promotes the Bank and its products through industry conferences and periodicals as an attendee, speaker, or interviewee. Participates in committees or board meetings to present new sales services or products
Financial acumen with strong decision-making skills
Excellent communication, motivation and planning skills
Leadership and organizational skills are required to determine the unit goals, resources needed, and to assess and develop the skills of the staff
Knowledge of complex institutional financial products and services, including trust, accounting custody, securities, fixed income/active and passive equities, usually acquired through related work experience, is required to analyze client needs and make recommendations
Presentation skills and the ability to market and sell the bank's products and services are required to generate client sales
Negotiation skills are necessary to respond to fee proposals
Minimum 7-10 years proven successful sales experience, including management experience

111

Coordinator, Group Sales Resume Examples & Samples

Support Manager in the development of new programs and enhancements related to existing programs
Responsible for the coordination of pilot programs, events, and administrative activities, related to program development
Interfaces with internal/external partners as needed
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
Data entry procedures
1-3 Years: Hotel/Hospitality industry administrative experience (preferably sales) with Salesforce knowledge required. Experience in working with education programs, student group travel or similar experience preferred

112

Group Sales Manager Resume Examples & Samples

Revenue generation from a number of regular clients/agencies and new business prospects to achieve revenue targets
Creation and management of a pipeline of sales opportunities
Day to day account management – responding to client queries, proactive campaign optimization suggestions
Work with the publisher team to identify inventory required for specific client objectives
Work closely with, creative team and the campaign management team, in designing advertising campaigns and ad-sales proposals for sales teams
Proven success in account management in media and digital advertising
8 years+ media industry experience
Exceptional analytical skills and a creative approach to problem solving
Outstanding teamwork, organisational and interpersonal skills, with tremendous attention to detail
Intermediate to Advanced knowledge of Excel
Intermediate to Advanced knowledge of PowerPoint
Ability to work across different cultures

113

Group Sales & Online Ticketing Representative Resume Examples & Samples

30% Group Sales
Coordinates the group sales function of Hershey’s Chocolate World including tracking reservations, advance sales, and client data collection. Coordinates group activities within the facility; and organizes group activities across divisional levels to ensure a seamless experience for group guests. This position is responsible for administration of phone inquiries, mailings, coordination of client itineraries, and the organization and updating of the Group Sales calendar
Collaborates with Marketing Group Sales Coordinator to develop group sales strategies to attract motor coach, tour operator, school, and corporate business to Chocolate World. Processes group reservations; plan and coordinate special events in relation to group sales; and may need to be present to execute large group events
30% Guest and Customer
Processes Wholesale and seasonal customers’ orders received via the phone and email order
Collaborates with retail associates to place and ship guest orders from the retail store
Processes guest retail order received directly from the CW Concierge phone number or from corporate 800 number for guest product order, exchanges or refunds
30% Online Ticketing
Engages with guests’ pre-visit inquiries or issues with planning their trip or purchasing on-line tickets for Chocolate World Attractions and events
10% Insights and Reporting
Collaborate with operations team to create attraction schedule in Gateway and CW website on-line ticketing
Develop and run Gateway Group and additional Guest Experience reports
Export data from systems to excel to create additional metrics reports
Excellent verbal and written communications and customer service skills
Familiarity with ticketing systems
Ability to interact with all levels of people
Ability to be productive in fast-paced environment
Strong administrative and financial skills
Strong Computer skills (Word, Excel, Power Point, Outlook, Gateway and Great Plains)
Salesmanship skills
Ability to react quickly to special situations/crisis situations (remain calm)
Special work schedule (work weekends/evenings/holidays)
Process Improvement Oriented
Experience using Microsoft Excel (spreadsheets with pivot tables and charts)
Education: Associates or Bachelor’s degree in Business, Marketing, or related field preferred

114

Agency Group Sales Pricing Lead Resume Examples & Samples

Underwrite the risk associated with group applications for Group Life, Credit Life, Student Personal Accident and Retirement
Provides sound pricing recommendation for corporate clients without compromising profitability
Conducts experience review and PNL analysis for all existing group clients
Generates sales monitoring reports, agency promo initiatives and other ad hoc reports
Assists the Group Sales Head on Project Development on different group initiatives
Bachelor's Degree in Mathematics/Applied Statistics/Actuarial Science
Candidate should have very strong analytical skills
Preferably with experience in the Life Insurance Industry
Candidate should have at least 2 years of relevant experience on the same capacity
Proficient in Microsoft Office Tools (Excel, PPT, Word)

115

Cluster Group Sales Manager Resume Examples & Samples

To follow up on all sales leads & inquiries
To maintain communication with the client once the contract is opened and how an ongoing interest in the operation
To analyze statistics thereby identifying key sales areas, problems and success rate
To research prospective client details, finding out as much as possible about the company to ensure a professional approach
To constantly monitor and be aware of competitor activity
To constantly be aware of new business opportunities and action these
Applicants must ideally have NYC & major brand experience (preferably Hilton)
The ideal candidate will have the ability to book business and effectively direct sales team for multi hotels
Participate in M.O.D. coverage as required
Maintain high standards of personal appearance and grooming, which include wearing nametags

116

Manager, Group Sales Resume Examples & Samples

Quote and respond to telephone, e-mail and CVent enquiries, as part of the Group and Events department. Sell the hotel facilities when associated with booking any Groups or Events
To initiate the booking process by creating accounts and bookings files, establishing commercial guidelines and liaising with the involved departments to any types of client requirements
To take ownership of directly managed bookings, guiding the client through the contracting stages of the Group and Event process, to ensure a successful conversion
To ensure bookings are followed up with on a regular basis as per the Director of Group Sales - The America’s. Responsible for in-putting information into Opera S&C, for the accuracy and integrity of information
Be prepared to work with a weekly system of flexible hours to accommodate USA time zones as communicated and agreed with the Assistant Director of Sales
To provide individual weekly figures by updating all contracted and provisional business. Ensure files are well maintained and updated on a regular basis. Participate in daily, weekly and monthly departmental meetings
Proactively seeking additional business from existing or new clients from the designated territories
To attend in house familiarization trips and events in order to promote the hotel facilities. Carry out site inspections of clients and potential clients, pre-booked or walk-ins
Must be aware of any procedures for any function reservations, changes or cancellations
To respond to any changes in the department as dictated by the needs of the industry, department or hotel
Be an active colleague of the Savoy team in our mission of ‘Turning Moments into Memories’ for our guests
Adhere to all Savoy policies and procedures as outlined by the hotel. To comply with local legislation as required
Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises
2-3 years experience in the Hospitality Industry, with over a year of proven experience in handling Groups & Events information into Opera S&C
Outstanding communication skills, both written & verbal. The Residential Group Sales Manager will have a major role in supporting and acting as liaison for the Director of Group Sales - The America’s
Enthusiastic and positive personality with the ability to build trusting relationships with both clients and colleagues
Proven organizational skills, works well on their own. Able to set and meet deadlines with quality results
Excellent customer service skills, superior interpersonal skills, results-oriented and highly self-motivated. Able to multi-task and work under pressure
Knowledge of bedroom inventory and meeting space capacities pertaining to health and safety procedures and terminology of meeting room set ups
Food and beverage and banqueting operations knowledge are an asset
Working knowledge of Word, Excel, PowerPoint and Outlook

117

Brand Integration Group Sales Assistant Resume Examples & Samples

Accurately enter orders, contract revisions, and commercial copy/copy instructions
Check and correct order confirmations
Generate contract confirmations and invoices for staff upon request. Notarize, send to client, or to Special Billing when needed
Generate and distribute billing reports, as necessary
Assist with any additional data entry
Manage and enter billing adjustments and discrepancies, as needed
Perform general administrative duties including faxing, filing and copying
Provide airchecks, when requested
E-mail commercial times to customers upon Account Executive request
Handle recap requests from CSMs and PMs, including: pulling requested airchecks, taking requested screenshots, and monitoring requested station/personality social media accounts
Assist in communication with other departments
Assist with event activations as necessary, including, but not limited to: assisting with shipments, load-in/load-out, working on-site at sponsor/client activation, etc
Serve as secondary back-up when Client Solutions Managers or Project Managers are out, as needed
Manage reception desk clerical duties accurately and effectively when covering phones
Must be able to remain "composed" and conduct themselves in a profession manner around high profile celebrities, on-air talent, recording artist, and other guests

118

Regional Director, Small Group Sales Resume Examples & Samples

Recruit, select, hire, counsel/coach, train, motivate, and develop new and current sales and renewal team members
Provide constant, ongoing, local market intelligence. This would include information on all aspects of local competitors, customer wants and needs and emerging trends. Anything a competitor is doing that impacts our ability to compete, needs to be brought to the National Sales Director
Lead their team to increase sales to non-SPC brokers by pro-actively focus on new broker appointments
Direct their team to leverage broker relationships to grow RGO, MultiLife DI and 401K opportunities
Work to develop new strategies to enhance relationships with SPC qualifiers and other high profile producer opportunities
Provide timely annual and mid-year performance reviews for all sales and renewal team members
Hold weekly structured sales meetings with sales representative weekly sales and activity report out, training and market updates
Developing, executing, and monitoring a sales marketing plan consistent with the Profit Center Strategy and consistent with the needs of the local market
Sound development of internal and external relationships resulting in excellent work outcomes

119

Director of Group Sales Resume Examples & Samples

This position is responsible for assisting with hiring and developing the staffing for the Sales department
The Director of Group Sales is responsible for assisting in budget preparation and on-going financial management of the Sales department
The Director of Group Sales will assist with creating and distributing the weekly Pace, STR, Sales Forecast, and Sales Productivity Reports, and is fully trained and proficient on the Delphi system
This position interacts with all Senior Leaders and many Leadership level managers in the daily operations of the Hotel, while also building relationships with key account customers, third party agents and the Sales and Marketing staff

120

Director of Group Sales Resume Examples & Samples

80% selling / 20% administrative
Achievement of monthly sales goals
Assists in setting Group Action Plans for the Group Sales team
Reviews inquiries, prospecting, bookings for the week and reports on results, trends, etc
Reviews the production reports weekly/monthly
Ensures prospecting new business and uncovering new territories and/or industries

121

Small Group Sales Executive Resume Examples & Samples

1-5 years of industry (health insurance) and sales experience
Experience marketing self-insured/level funded products
Ability to strategize, execute and deliver on results

122

Franchised Group Sales Resume Examples & Samples

Take Turnovers from Group & Catering Sales Manager
Build group room blocks
Set up billing accurately for group blocks
Put in rooming lists
Make reservations for the Sales Department
Detail banquet events and groups
Create and complete event orders
Prepare weekly banquet event order packet
Conduct banquet event order meetings
Prepare group resumes for pack
Review group arrivals at the beginning of the weekly staff meeting
Post Marriott Rewards points for Rewarding Events
Act as a liaison between the Sales department and the Banquets department
Meet and Greet Onsite Contact at beginning of events

123

Group Sales Coordinator Resume Examples & Samples

Support all sales activities of the Group Sales Managers
Assign new leads in Market Vision and Delphi to Sales Manager
Assist in developing group sales proposals when needed
Assist or conduct site inspections when needed
Responsible for maintaining updated all contract templates in Delphi
Attend Weekly Group Sales Meeting
Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue

124

Group Sales Executive Resume Examples & Samples

Provide hotel reservations service
Process all reservation inquiries, bookings and customer service requests received by phone, fax, or email in an accurate and efficient manner
Input group reservations in timely manner to keep most updated room situation at all times
Follow sales techniques to maximize hotel revenue
Carry out all Reservations Office related job duties

125

Group Sales Manager Resume Examples & Samples

Promote and sell to group markets in the above mentioned defined geographic region
Generate hotel.awareness through direct phone sales; direct sales calls, tradeshows and networking groups
Candidate should possess the ability to solicit group travel
This position requires a high degree on independent judgement and discretion on decision making

126

Group Sales Manager Junior Resume Examples & Samples

Responsible for all sales activities related to Small Groups Business (10 to 25 rooms) and Panama market
Responsibly represent the hotel through conducting conferences, making proposals and other external sales presentations to prospective customers to solicit, explain, negotiate and close hotel sales. Utilize discretion and authority to negotiate contracts and commit company with customers and establish agreements with vendors
Write proposals and/or contracts to advise prospective groups for meeting space and/or banquet date, space and rate availability for group accommodations (10-25 guest rooms) for moderately complex meetings. Develop and quote prices for same
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company

127

Director, Group Sales Resume Examples & Samples

Direct and manage all activity related to Group Sales, ensuring all service standards are followed
Be responsible for account management of key market segments
Previous extensive senior leadership experience within sales in the upscale/luxury hotel market is essential
Experience of leading a team is essential
Group Sales market experience is essential. Varied market segmentation background is an asset

128

Group Sales Manager Resume Examples & Samples

Luxury Hotel Sales Preferred (minimum of 3 years)
Any combination of education and experience may be considered
Conduct hotel site inspections, entertain both in house and off property, and maintain thorough follow up methods
Handle account details and coordinate final arrangements with Convention Services department
Attend meetings including, but not limited to, pre-convention, business review, departmental
Maintain rapport with all potential and existing clients
Produce monthly sales recaps of market achievement
Write clear and effective sales correspondence
Research and analyze competitor trends to stay maximize booking opportunity and potential
Optimize productivity and achieve quarterly sales goals
Ability to take initiative to lead projects and sales strategies
Above Average knowledge of designated markets
Work independently with little or no supervision
Microsoft Office including Word, Excel, and PowerPoint
Opera
Cvent
Leadership Abilities

129

Associate Director of Group Sales Resume Examples & Samples

Working with the DOS, provides leadership and direction to group sales managers to grow group account share and drive group all lines of business revenue for the resort in line with the priorities and overall segment strategies and resort initiatives. Assists DOS in setting sales targets for each sales manager to achieve the overall group revenue goals for all lines of business including lodging and lift tickets
Assist DOS in contract approval and business evaluation in accordance with Revenue Management and key stakeholders
Under the supervision of the DOS, provides leadership to the group sales team to help them achieve annual goals
Ensures pull-through of group strategies and partner with the DOS to ensure resort attains and grows group revenue objectives as well as Mountain Group Servicing and overall Breck Resort fiscal year initiatives
Accountability for achieving group room night, skier visits and all lines of business revenue goals, individual and team booking pace goals
Strong focus on leading the team in prospecting for new business, tracking new accounts and overall sales culture
Understands resorts primary target group customer to generate better business solutions. Provides customer intelligence in evaluating market economic trends that may lead to changes in sales strategy to meet or exceed customer expectations
Ensures focus is on strategic proactive selling and penetrating new accounts to maximize room and resort all lines of business group revenues
Under the supervision of the DOS, serves as a group sales liaison with key departments such as Revenue Management, Conference Services, National Sales, Strategic Alliance, Mountain Operations, CME, VRR and other internal customers as appropriate
Other duties as assigned by the DOS to provide career development leading toward a DOS role while remaining the top producer of group on the sales team
Continue to perform all duties as required of a Group Sales Manager including meeting annual booking and performance goals, sales calls, FAMs and in-market travel as required
Support Administrative Team and manage up to three direct reports, including reviews, development and day to day operational support
Group Sales liaison for the DoubleTree by Hilton Breckenridge with a focus on goals, reports and support to the team
Management of expense budget, travel calendar and other duties as assigned by DOS

130

Group Sales Coordinator Resume Examples & Samples

Receive and respond to incoming telephone calls to the Sales Department in accordance with Four Seasons Standards
Prepare contracts and proposals for Group Sales team
Actively institute new processes and procedures for the Sales and Marketing administrative team for efficiency and accuracy
Proactively field questions and manage client requests in the absence of a Sales Managers
Prepare accurate written correspondence including letters, contracts, proposals, reports, and emails using MS Word, Delphi, Excel, Lotus Notes and CVENT
Maintain Delphi accounts including: traces, creating and updating accounts and bookings, and creating and editing events in the booking function diary
Develop and create required Sales and Marketing and resort collateral such as flyers, brochures, survey charts and FAM invitations, site alerts, group itineraries, sales presentations, etc
Have familiarity with a variety of electronic and manual office resources, including but not limited to printers, copy machines, fax machines, etc
Work harmoniously and professionally with co-workers and planning committee
Assist with planning and operation of annual Client Educational Forums (FAM's)
Answer client questions, provide information about the resort and maintain relationships with clients while sales managers are traveling on business
Respond to RFPs via various platforms such as CVENT, Starcite, SpendManagement HPN Global, etc on behalf of Sales Managers and Director of Sales.
Assist with planning of client site inspections and organize amenities and client preferences with the Resort team
Generate and distribute completed contract turnovers to the key resort departments upon receiving signed contracts
Maintain an inventory of all standard department supplies and printed materials
Perform other tasks or projects as assigned by hotel management
Participate in scheduled departmental and administrative meetings as requested
An eagerness to deal directly with group clients in the absence of sales managers
Must be able to type 40 wpm or more
Able to handle a large volume of telephone calls in an efficient and courteous manner
Proficient in Microsoft Word, Excel, Internet, Lotus Notes, and Delphi
Food and Beverage, Conference Services or Reservations/Front Desk knowledge is a plus
Work well under pressure, requires multitasking and being a team player
Complimentary stays at Four Seasons worldwide
Medical and Life insurance

131

Director of Group Sales Resume Examples & Samples

Pre-opening team will focus on selling 80% of the time and move to 70% Selling / 3000000% Administrative once the hotel has opened
Leads team in achievement of the overall Group budget
Handles all Citywide Group blocks
Along with DOSM manages the relationship with LACVB, Visit WeHo and Chamber of Commerce
Assists in setting Group revenue goals/action plans for the group sales team
Ensures all relevant Group feeder city trips and tradeshows are budgeted for and attended
Works with Marketing to maximize exposure with all Group marketing partners to include, StarCite, Cvent, Conference Direct etc
Owns LACVB relationship for group potential ensuring we maximize partnership opportunities
Ensures all brand and Group marketing opportunities are communicated to on property DOSM and work with Marketing Department on banner ads, e-blasts and website offers
Pulls and analyzes data; recommends appropriate Group actions to the on property DOSM
Assist in the budget process for the Group market.Attends RevMax meetings to understand property specific needs and share trend data
Performs any other related duties as directed by DOSM
Hotel opening/conversion experience
5+ years sales experience in hotel sales and marketing, preferable a Director of Groups Sales position

132

Senior Group Sales Manager Resume Examples & Samples

Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis for groups
Maintain accounts, contact, activity and business details within the appropriate software applications
Previous Sales experience required; luxury hotel experience preferred

133

Large Group Sales Executive Resume Examples & Samples

Ensure his/her region achieves or exceeds required quota
Independently develop processes to obtain leads through comparison and evaluation of possible sourcing opportunities
Identify prospective situations where Athena services can be sold
Work closely with athenahealth partners to leverage introductions; Other duties as assigned by the Regional Vice President
Solid mastery of the economics of medical practices and ROI delivery
A successful history of achieving sales quotas of $2million or more annually
Experience in positions requiring the exercise of discretion and independent judgment with respect to significant matters

134

Group Sales Coordinator Resume Examples & Samples

Supports the revenue/sales/catering department regarding all room blocks and groups for the hotel. Complete displacement analysis for group inventory and assist contracted guests with questions, changes and special requests
Ensure all cut off dates are according to contracts as well as maintain wash, and approve with revenue management most profitable business decisions
Maintain positive relationships with all guests/clients; knowledge of and implement procedures for giving special attention to VIP’s, (i.e. Club level guest, group contact/coordinator, etc…)
Ensure the following group functions are completed in an accurate and timely fashion
Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimal supervision
High school graduate; some college preferred
Previous hotel experience
Punctuality and regular reliable attendance
Interpersonal skills and the ability to work well with co-workers and the public
High attention to detail and organization

135

Group Sales Assistant Resume Examples & Samples

Primary -Group Sales: Determining Group Sales budgets is a process involving the DGS, SGSM, GM and RM. Each restaurant will have budgeted group sales that will contribute to meeting overall annual sales budgets. The Group Sales Assistant is responsible in helping the Senior Group Sales Manager to achieve the established group sales budgeted volumes
Secondary -Business Partner and Concierge Program: Drive incremental annual guest counts and sales through the execution of large parties and private events. The Senior Group Sales Manager is responsible for driving these initiatives and the Group Sales Assistant is responsible for assisting in execution of the program and tracking the dollars generated
Maintain excellent organization in the Sales Department
Superior at maintaining accurate records
Ability to multi-task, with strong organizational and time management skills
Must be punctual, well-prepared and professional
Must be able to work independently
Must possess great problem solving skills
Capable of working with multiple departments
Working knowledge of Microsoft Word/Excel/PowerPoint/Outlook programs
High School diploma required, Bachelor's degree preferred
1-2 years of event planning experience preferred
Restaurant experience preferred

136

Trust Services Group Sales & Marketing Analyst Resume Examples & Samples

Sales Analysis: Responsible for the coordination and updating of Incentive Plans; Variable Pay Plan (VPP), Qualified Sales Referral (QSR), and the Branch Division (BD) Product Support Guide. Responsible for monthly sales tracking and reports which includes assisting business executives with monitoring of business unit/individual performance as well as analyzing business strategies, plans and practices through the use of data analytics. Drives sales and pipeline management which includes preparation of executive sales reports and updating teams and leadership on new opportunities and pipeline status. Implements and helps drive division sales and marketing initiatives. Responsible for creating and publishing the monthly TSG newsletter. Prepares monthly success stories to be included within the TSG newsletter and shared with internal partners. Prepares monthly sales summaries for department meetings. Creates and coordinates presentation of the QSR recognition checks and client proposals
Blue 360 Division Liaison: Serves as the TSG Blue 360 representative and attends monthly meetings on behalf of TSG. Serves as the division expert and liaison on the upgrade to the new system using Teradata CIM. Provides input to the design team on how the system should be designed and utilized to drive sales and service within Trust. Provides staff training on Blue 360 which includes logging sales and calling activity. Tracks and monitors activity to ensure client calls are logged and officers are meeting call standards, new opportunities are generated, referrals made and results are reported into leadership team. Pulls ad hoc data as requested by Senior Management
Events & Training Coordinator: Serves as the TSG liaison with marketing to coordinate client events. Works with TSG officers on creating the event, development of presentation material, coordination of rooms and client invite list. TSG specific client events to include investment update, specialized topics and branch specific Will/Trust seminar. Coordinates TSG brown bag informational sessions for internal bank partners
Marketing & TSG SharePoint Site Coordinator: Serves as the TSG liaison with marketing as it relates to TSG marketing collateral. Works with managers on content and coordinating with marketing on the development of the documents. Works with other business units within TSG and the Training and Support Center (TSC) to manage, coordinate, stock material, and update and maintain the department website. Responsible for managing, coordinating, and publishing all Sales and Marketing info and updating, as necessary. Primary contact for the TSG SharePoint site which includes publishing and updating site and the Products & Services Guide
Performs all other miscellaneous responsibilities and duties as assigned
Minimum 5 years of increasingly responsible positions with responsibility for creating marketing collateral/publications and/or sales administration, or equivalent work experience
Requires significant financial/business analysis skills/experience
Prior project/process management experience preferred
Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access, and PowerPoint) or similar software
Knowledge of or ability to use Bank software and systems
Prior experience with customer database programs highly preferred
Experience using Adobe PageMaker preferred
Possesses strong organizational and written correspondence skills
Possesses strong analytical, quantitative and problem solving skills to identify opportunities and risks
Must have strong project management and implementation skills
Must demonstrate ability to work independently, think critically, prioritize work and effectively manage time in a multiple project environment with changing priorities and staff
Must be able to work across departments and divisions and build/maintain strong working relationships
Able to work flexible hours including holidays, weekends and evenings as needed or assigned

137

Group Sales Manager Resume Examples & Samples

Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing nametag while working
Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations
Overseas revenue generating, goal setting and all activities related to the Corporate and Incentive Group Segments for The Plaza
Direct report for Group Sales Coordinator including day to day management of action plans, annual LEAD reviews, quarterly action step development, communication effort
Responsible for leveraging FRHI business travel related programs including GEMS and GSO
Actively participate in discussion and contribute recommendations for yielding strategies in rooms. Attend rooms merchandising meetings for both properties as travel/appointment schedule allows
Responsible for meeting and exceeding Corporate and Incentive Group revenue as determined by General Manager and Director of Sales and Marketing
Actively participates in business review process with all accounts on an ongoing monthly basis
Review and disseminate monthly tracking of accounts
Responsible to communicate new account data to reservations, GEMS, GSO
Responsible for managing the RFP process for all negotiated accounts in assigned market segments Maintain consistent schedule of Corporate and Incentive presentations to Meetings planners and Incentive houses as necessary
Responsible or jointly responsible for conducting annual customer appreciation party
Ensure professional and courteous service to all accounts
Create and develop ongoing promotions for Key Corporate and Development accounts
Ensure travel agent FAM trips are scheduled and professionally conducted
Actively participate in trade shows as needed by hotel and corporate office
Develop, support and train Groups Sales Coordinator
Work with Director of Sales and Director of Revenue Management in creating and establishing sales action plans
Work with Director of Sales and Director of Revenue Management in establishing monthly transient forecast
Coordination of sales activities with Global Sales Team as necessary. Conduct sales calls, participate in trade shows and entertain clients as needed
College degree and /or 5 years of equivalent industry experience in Group Sales or equivalent
Working knowledge of Opera, property PMS is helpful
Complete understanding of pricing and yielding policies, sales and marketing promotions and sales SOP’s preferred
Understanding of related expenses preferred
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high-pressure situations
Must maintain composure and objectivity under pressure
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of a particular need
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests

138

Area Group Sales Manager Resume Examples & Samples

To follow-up on all sales leads & inquiries
To achieve or exceed budgeted sales targets for all hotels
To identify prospective clients' exact needs, by qualifying
To entertain prospective clients, where possible combining this with visits to existing satisfied customers
3-4 years of group sales experience in a lifestyle hotel setting
Experience selling multiple properties a plus but not required
Working knowledge of Delphi Sales Software

139

Group Sales Manager Resume Examples & Samples

Solicit and strategically grown business from group market segments and embassy while working closely with Rosewood Hotels Regional Sales office
Strategically develop new markets
Effectively maintain, monitor and evaluate Group Rooms Control
Function as a liaison between clients and hotel associates
Create and execute strategic plans and actions for group market segments
Assist in marketing plan strategies and budgets
Achieve budgeted production goals for each identified group market segments
Maintain awareness of market conditions and competitive set, and its impact on the hotel. Anticipate business needs with flexible planning
Respond to client/guest requests in courteous, professional and timely manner
Participate in weekly Revenue/Yield meetings focusing on future business opportunities
Conduct weekly Group Rooms Control (GRC) meetings focusing on group leads and opportunities
Participate identified business and community networking events
Minimum of 1-2 years hotel sales experience – luxury brand preferred
Perform job functions with attention to detail, speed and accuracy
Work cohesively with co-workers as part of a team

140

Director of Group Sales Resume Examples & Samples

Solicit new and develop existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
Participate in scheduled sales meetings, pre-event meetings, training and other sales strategy related meetings as required
Responsible for conducting pre- and post-opening site inspections, and coordinating, orchestrating and hosting property and area familiarization trips and activities
Develop & maintain knowledge of market trends, competition and customers
Responsible for the entire group sales effort for Rosewood Miramar Beach. This entails the Group Sales Managers and Group Sales Assistant to achieve budgeted room night and revenue goals
Proactively manage, qualify, and solicit all existing and new group accounts in assigned territory. Manage the preparation of proposals and contracts for the group market segment. Responsible for ensuring the closing of the sale, the collection of deposits, and prepayment of assigned accounts
Maintain and further develop group database. Ensure that accounts are rated according to Rosewood Hotels & Resorts coding system
Create “Need Period” database for traditional low occupancy dates. Develop promotions and sales campaigns for implementation in the group market segment
Responsible for the group room control in order to manage room availability, room allotments, and rate guidelines. Maximize yield in the group segment to compliment the transient market segment
Develop new marketing tools/collateral for the group market segment. Coordinate and monitor scheduled direct mail efforts
Conduct sales calls on key accounts. Organize sales blitzes in assigned territory with Regional Sales Office and sister properties. Solicit, organize, and participate in familiarization trips from key client base
Represent hotels at appropriate travel industry trade shows and conferences. Identify and participate in appropriate networking channels and action plans to maximize exposure/opportunity for Rosewood Miramar Beach (i.e. Airlines, Visitor & Convention Bureaus and Destination Management Companies)
Prepare and submit timely monthly reports to Director of Sales & Marketing. Recognize and include communication of market trends and competitive intelligence
Attend sales meetings and leadership training sessions as required
Knowledge of all departments of the resort
Ability to establish, monitor and achieve goals
Ability to act independently with minimal or no supervision
Work with minimal supervision
Exceptional interpersonal skills - able to represent the property in the community
Revenue/Yield management skills
Bachelor’s Degree or an equivalent combination of international degree in Hotel Management or Marketing and progressive work-related experience

141

Group Sales Executive Resume Examples & Samples

Focus on groups from 100 to 3,000 lives
Develops and cultivates strong relationships with key constituents to maximize sales opportunities and achieve profitable growth
Ensures product, pricing and services meet client's needs while meeting Aetna revenue growth and profit objectives
Manages and builds producer relations as needed depending on book of business or market segment(s) being supported
Collaborates with internal partners and/or external constituents to uncover profitable growth and cross-sell opportunities within new or existing customers and to support post-sale activities
Coordinates presentations
Develops/maintains and communicates expertise on products, industry, and emerging marketplace trends
Make 20 broker calls per week
Bachelor's degree or equivalent experience
Licensed Life & Health Producer
3-5 years selling Life, Disability, Dental and Vision preferred
Successful track record of sales
Strong relationships with top brokers and consultants in the territory
Strong written and verbal communication skill
Strong analytical skills

142

Markets Group Sales Associate Resume Examples & Samples

Target Market Lists and Key Deals Lists, together with Sales Metrics
Monitoring and update of Sales CRM system – Engage/Tier 1
Ensuring accurate representation of all versions of the sales pipeline
Help in the initial development and then maintenance of EMEA RfP database
Monitor and enhance marketing materials and client sales pitches
Applying for and monitoring Legal and Compliance sign off for RfPs, Presentations and Marketing Materials

143

Group Sales Enquiry Executive Resume Examples & Samples

Respond promptly and professionally to all centrally received inbound and marketing generating enquiries
Qualify leads by receiving inbound enquiries, determining precise customer requirements in order to decide whether the enquiry can or should be handled by Exova
Distribute Leads, Opportunities and requests for information to most appropriate Exova contact and Laboratory
Input leads and opportunities and ensure all communications and interactions between Sales Enquiry Executive and clients via multiple sources are entered into ExovaHub CRM
Assist with the management of the inbound enquiry pipeline - report KPI`s related to the volume and value of enquiries, conversion to quotations and sales conversion rates
Assist with marketing development of new enquiries generated following customer-facing marketing campaigns and demand generation programs
Interface with other regional and global Marketing teams in the Group to drive cross selling activities
Use unscripted consultative customer service/sales techniques by asking appropriate questions and probing to uncover additional customer needs
Maintain and develop a broad knowledge of Exova’s global laboratory capabilities and accreditations – This may involve a travel program to laboratories for training
Assisting internal colleagues globally with sourcing enquiry queries within Exova
Managing and routing client emails throughout the laboratory group to maintain a professional client experience – Orders, CV’s, Accounting, client surveys etc
Actively contribute ideas on ways to resolve challenges, better the customer journey and improve productivity
Remain current with the Exova Safety training management system and all Exova SOP’s
Demonstrated ability to work in a highly pressured and demanding work environment

144

Group Sales Executive Manager Resume Examples & Samples

Develop integrated territory sales plan and ensure territory coverage to touch all opportunities on a scheduled basis
Present athenahealth solutions from beginning to end including conducting on-line demonstrations and utilizing a "solution selling" approach
Develop and submit comprehensive proposals based on the individually assessed needs of potential clients
BA required, advanced degree preferred
A minimum of 5 years of experience selling practice mgmt/revenue cycle or EMR software/solutions to office based doctors or physician organizations or at least 5 years of experience consulting and selling solutions to medical practices/hospitals

145

Group Sales Manager Resume Examples & Samples

Meeting and exceeding personal sales room night booking goals : monthly, quarterly and yearly
Exceeding monthly Activity goals in each of the following categories: site inspections, personal sales calls, entertainment and prospecting
Identifying and executing key action steps each quarter that will achieve booking goals
Working with DOGS and DORM to meet and exceed budgeted group room rate
Actively target and solicit new business within the territory
Traveling to Bermuda as needed to cover the sales office/interact with all departments, for group fam trips and key site inspections
Managing your own annual travel and entertainment budget without exceeding your allotment
Utilization of Opera sales system in compliance with FHR and Fairmont Hotels of Bermuda standards
Developing key and developmental accounts that will generate long term business partnerships
Staying familiar with industry trends via appropriate publications/trade memberships if necessary
Ability to think strategically and maximize our group potential over need periods
Attending all required meetings (bi-weekly GRC call and daily 8:30am morning sales meeting). Participating in on going brainstorming sessions
Adhering to all Fairmont Hotels & Resorts sales standards and procedures
Participation required annually on any Fairmont training workshops and achieving shop scores of 90% or more
Must be a results-oriented, highly motivated individual, with a positive attitude that thrives in a team-based work environment
A Bachelors Degree and/or Hotel Management degree preferred
Minimum of five years hotel sales experience a must with established strong relationships within the NY/NJ group Market in all key segments i.e. Financial, Association, Corporate Meeting, Incentive and Insurance
Computer literacy including SalesNet and Microsoft Word and Excel essential. Property Manager and PowerPoint experience preferred
Ability to travel and work non-traditional hours is essential

146

Group Sales Manager Resume Examples & Samples

Aggressively pursue any leads for profitable business opportunities for the Breckenridge properties, concentrating on the wedding and corporate markets. This includes opportunities for the National and Regional Markets
Nurture relationships with our key lead sources; in addition to participation in marketing programs and appropriate meetings. This also means ongoing promotional programs and seasonal FAMS/Get-togethers with their staff
Assist in the smooth transition of a group from contract stage to a successful in-house experience through communication with the Conference Services Manager and other departments. This includes but is not restricted to
Keep abreast of competition, and share creative ideas of strategies with peers
Attend appropriate staff meetings, monthly sales meetings and internal functions
Maintain compliance with Wyndham Vacation Rentals policies and regulations as well as industry standards of professionalism and integrity
Assist in the development and implementation of specific marketing programs, promotions, email marketing , social media and photography
Perform all other necessary responsibilities as directed by supervisory management

147

Group Sales & Event Coordinator Resume Examples & Samples

Coordinate and complete all types of proposals, contracts and other administrative duties that occur
Communicate sales issues to various departments in handling all billing issues for new bookings
At all times, take the extra step to help callers if sales manager is unable to speak with the client
Handle stressful/difficult clients in a professional manner
Coordinate special projects and festivals
Periodically, attend business review meeting for further understanding of the sales process
Meet/greet in house clients
Ensure group pick-up numbers are noted in the GRC and appropriate updates are made. Work with reservations manager on this process
Ensure all bookings received are within SOP in terms of group ceiling, meeting space, etc
Bachelor’s degree preferred; however, any combination of education within hotel sales may be considered
Past hotel sales experience preferred

148

Senior Group Sales Mgr Resume Examples & Samples

Minimum of 4 - 5 yrs Sales Management experience is required
Formal Sales training i.e PSS, PSN
Must be a true “sales-minded” individual; always looking for new business with a proven record of results
NYC experience required
Regional Sales Office experience a plus
Must possess excellent communication both verbal and written and immediately follow up
Strong computer skills are a must to include: PPT, Excel and Word
Ability to work within and manage a designated budget
Experience includes heavy prospecting through a hotel opening, re-positioning or lesser known brand

149

Smerf Group Sales Manager Resume Examples & Samples

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
Problem solving, reasoning, motivating, organizational and training abilities are used often
Employee Activities & Events

150

Small Group Sales Assistant Resume Examples & Samples

Correctly qualify potential customers, as well as complete the enrollment process of new/existing external customers
Coordinates sales/retention activities through working with other divisions in order to assist the customer in a timely manner
Inputs data and tracks the returns from Direct Marketing campaigns to prospective and existing groups/business
Keeps manual logs for minor departmental sales campaigns, prepare weekly reports for existing/ongoing sales campaigns for Small Group
Required to attend staff meetings for ongoing job related education
Required to obtain and maintain a Life, Accident and Health license through the Kansas Insurance Department to secure all lines of business sold to the markets served by Small Group Sales (high school diploma or GED is a prerequisite)
Required to perform routine secretarial duties
Required to actively engage in the solicitation of business for Blue Cross and Blue Shield of Kansas and its subsidiaries as needed by the department
Expected to maintain a record of minimal unscheduled absences
Expected to project a professional image in the workplace -- business hours for this position are 8:00 am to 4:30 pm, Monday through Friday routinely
Requires heavy phone usage and is expected to interact professionally with all prospective publics to include business owners, lawyers, CPA's, etc
Expected to close mini-sales campaigns as directed throughout the year without representative intervention
This position is a fast-paced position with demands from external customers/prospects and sales production goals, carries accountability to increase and maintain enrollment in Blue Cross and Blue Shield of Kansas products, and its subsidiary companies
Requires a constant concentration in a variety of products being offered to Small Groups
Required to respond to numerous telephone inquires from customer prospects and enrolled groups
Required to complete multiple deadlines and support multiple job duties and responsibilities on a daily basis
Frequently required to perform job function with time frame restraints while maintaining a positive attitude
Work is diversified in a comfortable working environment, it may however, involve working with less than pleasant customers
Required to use PC and telephone in synch up to 95% of the working day
Required to work in a teamwork environment
High School diploma or its equivalent is required
Requires one to two years experience working directly with the public
Detailed knowledge of all product lines offered by Small Group Sales to include all subsidiary companies is preferred
Knowledge of state and federal regulations, underwriting policies and procedures of Blue Cross and Blue Shield of Kansas is preferred
Ability to work without assistance in MASK, TMS, LOTUS NOTES, MAC, CSI, TROVE, OZ, Excel, Windows, EIM, MPN, Rate Finder, Imaging and any system developed for the purpose of tracking direct marketing activities is preferred
Proficiency in mathematics is preferred
Ability to attain and maintain a Kansas Insurance Department License for Life, Accident and Health is required
Ability to attain Certification for FFM and FF SHOP

151

Small Group Sales Executive Resume Examples & Samples

80% [Primary Function]
Manage a full-cycle sale process, including prospecting, selling, and closing
Maintain a strong sales pipeline using Salesforce
Conduct product demonstrations via WebEx to prospects
Quickly but thoroughly learn athena’s product lines, the industry, and the industry challenges
Produce accurate forecasts to achieve monthly, quarterly, and annual quota
Leverage internal resources to generate new leads: channel partners, marketing, inside sales
Efficiently leverage the online contracting process to close deals
2-4 years of corporate, client-facing work experience
1-3 years of sales experience (may include inside sales, telesales, or quota)
Strong presentation and communication skills (both in person and on the phone)
Exceptional organizational and time management skills
Excellent communication skills- both written and verbal
Athena’s core competencies of all employees: teaching, learning, and teamwork

152

Mountain Group Sales Manager Resume Examples & Samples

Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, Tradeshows, etc
Develop relationships within the local lodging community to expand customer base for future group business opportunities
Work collaboratively with Regional Team(s) to ensure best practices and proactive selling efforts
Own and grow the mountain day group market, utilizing on mountain F&B options for summer and winter
Partner with sales and operation teams to conduct site inspections that focus on the customer’s needs and highlight the key features of the mountain
Manage sales funnel with weekly reporting on Prospects, Tentatives and Definites to Director of Sales
Proactively sell lodging, lift tickets, mountain food & beverage and generate proposals and contracts to group leaders, ski clubs, travel agents and other organizations
Track, create and update bookings as well as manage revenue goals and track sales progress
Work closely with National Sales Office to provide superior customer service to groups, in various areas of resort specific needs such as lift tickets, lodging, events, ski school and any other on-mountain activities (both summer & winter)
Manage national accounts and service groups in conjunction with the Vail Resorts corporate sales teams
Develop relationships and work closely with on-mountain operational departments such as ski school, advanced tickets and competition services, among others
Attend industry events to position Breckenridge as a premier group destination
Manage department budget, including monthly forecasting

153

Group Sales Manager Resume Examples & Samples

Meet or exceed annual sales revenue goal. *See combination of closed business or qualified pending opportunities to meet monthly revenue goals. (Example: contracts pending 90% guarantee of execution or adequate qualified leads pending contract)
Create and build a master account client list with the Director of sales and update client list quarterly
Create, build and execute a quarterly sales plan approved by the Director of Sales
Develop and implement a regional ministry business plan for assigned territories and markets
Accurately track sales activity through the sales funnel/pipeline and SMART plans: sales appointments, sales calls, prospecting calls, maintenance calls, networking and site tours (daily, weekly, and monthly)
Tracker – Accurately track all sales activity/daily. (sales appointments, qualified leads, contracts sent and contracts signed)
Pipeline – Accurately track all qualified sales leads and lost leads/daily
Sales appointments – Accurately track weekly sales appointments with a minimum of 6 qualified appointments per week. Report all sales appointment to the Director of Sales Weekly
Respond to all Conference RFP’s approved by the Director of sales within a minimum of 24 hours
Reserve and build overnight contracts. All contracts will be pre-approved before contracts are sent to clients and the final signed contract will be approved by the Director of Sales
Provide all signed contracts to the Administrative assistant weekly for Sales revenue tracking
Community networking and involvement to build client and account relationships, and increased sales revenue
OTHER DUTIES AND RESPONSIBILITIES
Belief in and adherence to the Statement of Faith and Mission of The Navigators
Minimum 2-3 years Outside Sales Experience
Has a sincere and mature walk with Christ
Knowledge of Microsoft Office and Excel Spreadsheets
Strong analytical, interpersonal, organizational and administrative skills

154

Group Sales Manager Resume Examples & Samples

Assist with preparation of resumes for groups ten days prior to group arrival and review all details in weekly Staff Meeting
Assist with all group rooming list, daily inspection of guest folio, communication with front office on group arrival, communication with accounting regarding guest billing, communication with Revenue Management team on group room block
Conduct pre- and post-conference meetings when it is agreeable with the client
Ensure banquet event orders are accurate and provide all relevant information to departments concerned 15 days prior to event start time
Be aware of departmental revenue and up sell at every possible opportunity
Participate in required M.O.D. Program
High School diploma or equivalent required. Bachelor’s Degree - preferred in Sales & Marketing or a related customer service field
PC skills including Excel, Word and CVENTS, CI/TY and FSMPS
Strong organizational, analytical, verbal and written communication skills
Sedentary work, exerting up to 30 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects

155

Online Group Sales Manager Resume Examples & Samples

Prefer -- 1-2 years sales or revenue experience or other relevant experience
Strong skills in the use of Delphi and meeting broker
Experience with third party meeting planner sites is preferred
Excellent problem recognition and resolution skills
High degree of self-motivation, well developed leadership skills and ability to work well both as an individual contributor and within a team environment
Excellent written communication and presentation skills. Able to conduct cold-call sales research and solicitation
Highly motivated and flexible, possessing the ability to take initiative, to succeed while under pressure and meet deadlines

156

Group Sales Controller Resume Examples & Samples

Ensuring excellent profile of itv’s Multiplatform credentials through regular meetings, dialogue and Event appearances with Clients, Agencies and Industry Bodies
Strong people management and leading a team of professionals
Gathering intelligent business and marketing insight by constantly talking to Agencies, Specialists, and Clients, about how ITV can help them achieve their goals. The Group Sales Controller must have a broad knowledge of what ITV can offer across all of its audience touch points and now how to create effective communications through ideas generation. Delivering against the itv FUSION strategy is paramount
To offer strategic input and support to the Sales Director’s and Commercial Leadership Team, when required on: Data, Platform and Device partnerships, Programmatic and Smart Targeting
Also, be skilled in creating ‘commercial frameworks’ (and partnerships that drive itv FUSION strategy) and attract incremental revenue, which will require a strong knowledge of industry trading practice and the ability to work closely with ITV Trading Team
The creation and delivery of Business Plans will be fundamental to the above. These must also identify strategic priorities including growth and contact strategies within each Agency that ultimately result in the sale of all ITV products to ensure annual sales targets are met and exceeded
Expert and senior Account management experience, including Client service experience, knowledge of brands and marketing strategies
Experience in creating insightful customer contact strategies
Excellent and proven senior sales experience (TV, sponsorship and digital)
Experience in managing a team, direct reports, who are responsible for Business Plan creation, the sale of multiplatform and cross media products and services
Proven ability to build commercial partnerships with Agencies and Clients
Detailed knowledge of the media planning process and strong understanding of how to influence Agency and Client briefs and plans
Experience of creating and delivering annual sales plans and incremental revenue streams from Agencies and Clients

157

Large Group Sales Rep Resume Examples & Samples

Solve for the needs of the employer, broker and insureds related to our product offerings--group dental and eye care--with variations to meet customer needs. Products are sold primarily through broker relationships and direct sales. Other relationships such as TPA’s will be considered
A highly competitive and sophisticated market, this position’s primary thrust is to maintain a high level of service to existing clients and contribute to increased sales. Committed sales results are delivered on a quarterly basis
Incumbent secures business written via assigned markets and brokers. Promotes broker development through personal contacts and approved marketing and sales methods. Ensure that submitted cases meet acceptable underwriting principles
Assist brokers on sales presentations and enrollments on both new and existing business
Under guidance of the Field Officer, monitors group business ensuring high quality of the producer and exercising sound judgment in the expenditure of company funds. Incumbent will begin with a narrow scope of decision-making authority that will increase with experience. The successful Group Representative will know their competitors and understand contractual differences to position Ameritas for sales results
Incumbent is assigned goals and will be continually challenged to develop new business in a highly competitive marketplace and maintain the loyalty of the producers. Group Sales Representatives focus sales efforts to meet company objectives. Focus efforts may include product type, industry, case size or sales method

158

Group Sales Manager Resume Examples & Samples

Achieve monthly room night booking goals, managing room inventories and group blocks associated with weddings, social groups, galas, holiday parties etc
Follow Booking Guidelines
Participate in site tours and outside sales calls targeting specific areas and group within market
Solicit referrals for group business from third party wedding planners and local event venues
Prospect and develop new accounts in line with the hotel's stated Mission Statement
Maintain aggressive weekly telephone, site inspection and personal call goals and outside sales
Use all prospect sources as identified in the Sales Action Plan
Follow up promptly on leads generated by all lead sources including direct inquiries
Active involvement in industry associations and networking events
Achieve budgeted room nights, rate and revenues
Participates in the development of direct mail and all promotions related to the social room block market segment needs
Maintain positive attitude and welcome change
Servicing room blocks to include booking, managing and communicating groups needs through group resumes and weekly staff meetings
Degree from college or university in hotel management, business or communications preferred
Two years or more related experience in sales and/or catering work at a full service hotel with a proven ability to achieve production goals and to service groups
Must have experience in "cold call" solicitation, contract closing, site inspections with clients, and contract negotiations
Participate in development training with Omni Hotels & Resorts
Remain current with all pertinent computer software programs and equipment
Have working knowledge of all departments, the hotel and its amenities
Participate in all sales meetings and daily line-up meetings
Create and follow quarterly SMART Plans

159

Group Sales Manager Resume Examples & Samples

At least 4 years of progressive hotel sales experience; or a 4 year college degree and at least 2 years of related experience; or a 2 year college degree and 3 or more years of related experience
Must be skilled in Delphi, Windows, Company approved spreadsheets and word processing
FL corporate account experience preferred
Qualify leads and prospects gained from cold calls, sales blitzes, National Sales Office and other sources. Cold call and make sales appointments to consistently prospect accounts for all direct sales segments
Establish and maintain close contacts with top accounts and target accounts, through phone calls, tours, appointments, correspondence and entertainment. Assess their current and future needs. Network with prospects to uncover other decision-makers
Responsible for achieving both assigned market room night, room revenue and banquet revenue budget along with the top-line revenue goals for the hotel
Keep up on industry trends and seek creative ways to infiltrate markets/accounts
Complete weekly and monthly production reports
Excellent communication skills, both written and verbal required. Excellent computer skills required
Must be organized, detail minded, and able to work independently

160

Account Executive, Group Sales Resume Examples & Samples

Make 80 phone calls per day to targeted demographics to sell group tickets and programs
Actively pursue new business and determine new ways to acquire leads
Meet or exceed monthly sales goals as determined by the Group Sales Manager
Create and maintain long term clients and relationships
Track communications and correspondence with clients using ticketing system (Archtics) and CRM (KORE)
Host events on game days
Support team to help execute other events
Network outside of business hours for lead generation purposes
Sell season tickets, partial plans, suites in addition to group tickets
At least two (2) years of experience in group events and/or ticket sales
At least one (1) year of customer service experience
A positive commitment to providing exceptional customer service to all L.A. Clippers customers
Proficient in Microsoft Word, Excel and Outlook
Strong communication skills, both verbal and written, and exceptional interpersonal skills
Ability to work independently and effectively in a high pressure environment
Must be able to work non-traditional hours, including evenings, weekends and holidays
Must be able to work every Clippers home game
Bachelor’s degree in business, management, sports marketing or a related field

161

Group Sales Executive Resume Examples & Samples

Enter and manage tentative and definite group blocks into Opera
Update definite groups and build group blocks into Marsha
Secure rooming list prior to cut-off dates and input to Marsha
Focus on all necessary details - flight details, special requests, transportation and visas
Track group slippage and history for post-group analysis
Track all rate changes made to Opera PMS versus Marsha rates
Audit Marsha and Opera to ensure rooms inventory are balanced and reservation details are correct
Customer liaison is required
Send personal offer of quotation within 24 hours
Ensure all files are tidy and up to date
Ensure re-active sales office files are maintained in an accurate and sensible order at all times,
Ensure re-active sales office is clean and tidy and all times, attend and participate in department meetings
Attend and participate in department meetings
Ensure open communication is maintained at all times with all hotel departments

162

Account Director, Group Sales Resume Examples & Samples

40% Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
25% Prepare correspondence to customers, internal booking reports and file maintenance
15% Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required
10% Work with other departments within the hotel to provide quality service to customers
5% Attend trade shows, community events and industry meetings
5% Develop/maintain knowledge of market trends, competition and customers
Participate as a team player with all departments
Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision
Extensive knowledge of sales skills
Must possess computer skills, including, but not limited to, Microsoft Word, Excel and Delphi
Ability to assess/evaluate employees performance fairly
Ability to supervise, train and counsel subordinates
Ability to establish and execute appropriate action plans
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA

163

Group Sales Resume Examples & Samples

1 to 3 years of experience in Hotels/Resorts Administrative support role is required
Must have well-developed interpersonal skills with the ability to establish highly functional relationships with diverse personalities both within and outside the company
Project a professional image and demeanor
Understand, apply, and comply with all company policies and procedures
Strong computer skills: Delphi, Opera, MS Office Office Suite; Google Suite experience preferred

164

Group Sales Manager Resume Examples & Samples

Ability to identify and develop accounts
Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel, Opera, and Delphi
Math skills, as well as budgetary analysis capabilities required
Minimum of 5 years hotel sales experience – luxury brand preferred

165

Temporary Group Sales Manager Resume Examples & Samples

Create, execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
Maintain timely and accurate recording of activity to include appointments, calls made and business leads
Experience. Previous experience and enthusiasm selling passionate people, authentic experiences and distinctively different service to others in a team oriented environment

166

Group Sales Manager Resume Examples & Samples

High school graduate
At least 5 years of progressive hotel sales experience in a specific market; or a 4year college degree and at least 4 year of related experience; or a 2year college degree and 5 or more years of related experience
Fully bilingual (English / Spanish), preferred

167

Group Sales Manager Resume Examples & Samples

Primary- Group Sales
Passion for planning events and delivering excellence in customer service
Ability to research new business opportunities then connect via phone and in person
Must be able to maintain a professional manner under stress
Mature, with good judgment, detailed oriented, friendly and responsible
Ability to adapt to changing guest needs quickly and effectively
Must be punctual, organized, and well-prepared
Must be able to work independently and be self-motivated
Able to problem solve and work independently
1-3 years in hospitality industry required
1-3 years prior sales experience /event planning preferred

168

Leisure Group Sales Manager Resume Examples & Samples

Manage and provide direction to a team of Assistant Managers and Coordinators
Trains and coaches Assistant Managers and Coordinators for advancement
Makes recommendations to the Vice President as needed, as related to Leisure Group Sales markets
Maintain market knowledge in order to effectively communicate with Revenue Management and property level operations teams
Check availability, quote rates and secure rooms for all International and Domestic leisure groups
Evaluate the needs of the group, and make recommendations based off needs and amenities at our properties to best suit the needs of the leisure group
Cross sell all MGM Resorts International properties in conjunction with client/company needs based on availability
Communicate directly with the customers and build and develop relationships
Manage the development and communication of weekly resumes’/specification sheets that contain all relevant information about upcoming groups (Rates, Arrival/Departure, Special Requests and Accounting Breakdowns)
Develop and implement new procedures to enhance the workflow of Group Sales as needed
Compile the Weekly/monthly forecasting of upcoming groups
Conducts hotel site inspections
Travels as required to attend industry tradeshows, conferences and to make sales calls
Meets or exceeds established booking/revenue goals
Manages Human Resources responsibilities for the specifically assigned areas; create and maintain a work environment that promotes client service, teamwork, performance feedback, individual recognition, mutual respect, and employee satisfaction ensuring quality hiring, training, and succession planning processes that encompass the company’s diversity commitment
Bachelor’s Degree in Hotel Management, Marketing or related field, or equivalent education / experience
At least 5 years of Hotel sales experience in similar resort setting, or related field
At least 2 years of administrative experience
Work varied shifts, including weekends and holidays

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