Group Sales Job Description
Group Sales Duties & Responsibilities
To write an effective group sales job description, begin by listing detailed duties, responsibilities and expectations. We have included group sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Group Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Group Sales
List any licenses or certifications required by the position: P2, A8, A6, ASE, M9A, M9, IRCAD, AHIP, CPCE, CMP
Education for Group Sales
Typically a job would require a certain level of education.
Employers hiring for the group sales job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Marketing, Business/Administration, Hotel and Restaurant Management, Business, Education, Hospitality, Management, Hotel Management, Tourism, Networking
Skills for Group Sales
Desired skills for group sales include:
Desired experience for group sales includes:
Group Sales Examples
Group Sales Job Description
- Maintain high-level contact and communication with assigned agencies/advertisers to uncover existing and new opportunities needs for new products to be communicated back to Product Development
- Direct the management of payroll and expense budgets for areas of responsibility
- Coach and develop local market sales leaders (including one-on-ones, professional development, ) to generate world class sales multiplatform results and ensure action plans and sales best practices are implemented and tracked
- Act as a liaison for Senior Group Sales Manager when they are unavailable and be prepared to run site tours
- Maintain awareness of market conditions and competitive set, and its impact on the hotel
- Meet or exceed annual sales revenue goal
- Tracker – Accurately track all sales activity/daily
- Sales appointments – Accurately track weekly sales appointments with a minimum of 6 qualified appointments per week
- Reserve and build overnight contracts
- Handle initial enquiries for adhoc group requests including quotes and requesting space
- Coordinate, qualify and effective route in-coming and follow up calls from clients to respective Sales Manager by market assignment
- Enforce Corporate and Office standards and procedures as it relates to all sales-related Client and Corporate Information Systems
- Become proficient in all sales – related client and corporate information systems
- Other duties, as required, related to Sales related systems or hotel operations
- Experience as a manager in sales (ex
- Prefer selling, negotiating, business writing and presentation skills training
Group Sales Job Description
- Review existing quotes and follow up with clients
- Request and monitor group allocations for tour series
- Negotiate with Revenue Management in HKG regarding fare and space issues
- Track revenue results and prepare monthly sales reports for management
- Daily clearance of Q’s, processing confirmations and requests from head office
- Issue ticket instructions, quote taxes and occasional ticket issuance
- To carry out relevant training/ familiarisation tasks when appropriate and be prepared to travel abroad if necessary
- To assist other staff in their designated duties if required
- To carry out day-to-day tasks as may be reasonably requested by the Company, taking into consideration qualifications, competencies, skills and training
- To carry out own routine administration
- Presentable and detail-minded
- 2-Year undergraduate degree in marketing, business, communications or related field preferred
- Minimum one to two years travel industry, hospitality, meeting planning, convention/catering and/or event coordination experience desired
- Valid US Drivers License and acceptable DMV record
- Ability to provide excellent customer service to our guests
- Ability to work under pressure while not sacrificing guest focus
Group Sales Job Description
- Manage accounts to achieve guest satisfaction and to research and solicit past and new business to ensure all revenue goals are achieved then exceeded
- Follow through with the planning, and follow-up of each event as outlined in the Group Dining Sales manual
- Effectively communicate and partner with the General Manager
- Qualifies incoming group leads within a 24-hour period or less via phone, email or face to face contact
- Provide site tours as needed
- Present, negotiate, and successfully sell food, beverage, location and other special services with profitability as key
- Capture the clients vision and event specifics including menus, pricing, event timing, AV needs , room layout and billing information utilizing the Gather sales and catering software
- Creates detailed and accurate proposals and sends via email to client within a 48- hour period
- Provide timely direction of event logistics to restaurant team members responsible for group/event execution
- Greet clients at start of event and introduce to operation team handling execution
- Bachelor's Degree in Business, Marketing or Transportation or related field is required
- Minimum of 7 (seven) years demonstrated successful sales management experience including knowledge of competitive analysis, strategizing and execution, and negotiation tools and techniques
- Advanced knowledge of financial elements such as balance sheets, cost of capital, depreciation, tax reporting
- Expert knowledge of transportation and food industry, to include general principles and logistics of freight movement
- Must be results oriented with ability to be flexible
- Minimum 10+ years of senior sales management experience with a proven track record in building and significantly growing a $50M+ revenue business
Group Sales Job Description
- Maintain banquet collateral, POP, banquet equipment pars
- Establish organized filing system to track repeat business and trace files to generate core business and maintain existing accounts
- Network to build business by entertaining perspective clients, join organizations with networking opportunities to generate opportunities
- Work closely with Director of Group Sales to develop quarterly action plans in order to maximize space and revenue during slower period
- Ensure clear communication through sales system of these accounts and their potential
- Produce periodic reports and forecasts for the team
- Ensure sufficient accounts in the pipeline
- Manages a designated market territory based on annual room night and revenue target
- Actively prospects and solicits new and existing accounts to meet/exceed revenue goals through telephone solicitation, conducting outside sales calls, online bidding/contracting, site inspections, client entertainment, contracting, RFP responses, and written communication
- Maintains Delphi Sales Automation file database with account activity recorded to company standard
- Must be able to work a flexible schedule, which may include evenings, weekend and holidays
- Group Sales market experience is essential
- Required clerical responsibilities
- Minimum of five years hotel sales experience a must with established strong relationships within the NY/NJ group Market in all key segments Financial, Association, Corporate Meeting, Incentive and Insurance
- Incentive Market sales experience is required
- Minimum three years of group sales experience
Group Sales Job Description
- Promotes positive relations with guests, customers, and employees
- Assists with and completes special projects and assignments as designated by the Director of Sales and Marketing/Director of Sales
- Prepare and submit proposals
- Ensure accurate and timely updating of a record of all relevant activities and customer information in the provided Sales System
- Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area
- Book meetings, conferences and social guests from assigned areas
- Dedicate time to direct telephone sales
- Rework and maintain old account files and solicit new accounts
- Attend trade shows pertinent to assigned areas and attend meetings, seminars and functions through membership in association
- Maintain a constant contact with Corporate and Association meeting planners
- Should have minimum of 1-2 years experience within a group sales focused role
- Familiarisation with fares
- Demonstrable airline and customer service experience
- Ability to sell product and service
- Ability to work independently, within a team environment and build relationships with clients
- Sectors identified & profiled