Benefits Program Manager Resume Samples

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AF
A Fay
Allen
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Experience Experience
Philadelphia, PA
Benefits Program Manager
Philadelphia, PA
Johnston-Stiedemann
Philadelphia, PA
Benefits Program Manager
  • Manage initiatives across Visa's wide suite of benefit offerings
  • Responsible for the communication strategy across all programs – health & wellness, financial benefits, leaves of absence, and other lifestyle benefits to ensure comprehensive and cohesive messaging
  • Provide project management support for key benefit implementations, partnering closely with the program owners
  • Lead process improvement efforts across the benefits team, including streamlining the vendor onboarding and invoicing processes
  • Primary liaison with finance and accounting to forecast annual benefits spend and track ongoing utilization vs. budget
  • 5-7 years managing benefit programs for a large corporation
  • Systems thinker with strong analytic and problem solving capabilities
Houston, TX
Benefits Program Manager, Americas
Houston, TX
Rolfson-Rosenbaum
Houston, TX
Benefits Program Manager, Americas
  • Partners with HR Advisors on resolving leaves of absence and worker’s compensation escalations
  • Provides analysis of regional programs that will help inform business decisions
  • Develops program measurement strategies and cost analysis to evaluate program effectiveness
  • Oversees US 401(k) plan and compliance activities
  • Responsible for the on-going employee benefits operation within the Americas region
  • Strong technical knowledge of the employee benefits compliance and regulatory environment including employment laws as they relate to regional benefit programs
  • Delivers regional program communications and participant education related to benefit programs
present
Boston, MA
Benefits Program Manager, Finance & M&a
Boston, MA
Goodwin Group
present
Boston, MA
Benefits Program Manager, Finance & M&a
present
  • Identify, assemble and lead cross-functional team to solve problems in an innovative way
  • Design and implement effective communication and education strategies regarding financial programs
  • Leverage best practices from industry in influencing and driving operational improvements through strategic vendor relationships and internal shared services operational team
  • Drive benefits process improvement activities, including process design, documentation, and training through shared services partner
  • Develop key metrics to analyze program trends and drive strategic design decisions based on data
  • Provide strategic guidance to global HR teams to ensure consistent global approaches. Supports Retirement Investment Committee in oversight of defined contribution plans and investment strategy
  • Develop recommendations for investment fund line-ups and fee assessments, utilizing external consultants as necessary, and ensuring consensus of internal stakeholders
Education Education
Bachelor’s Degree in Flexibility
Bachelor’s Degree in Flexibility
Harvard University
Bachelor’s Degree in Flexibility
Skills Skills
  • Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail
  • Exhibit a high level of professionalism and excellent interpersonal skills
  • Strong attention to detail
  • Strong relationship-building ability, proactive, results-oriented, and resourceful
  • Strong communication and interpersonal skills and ability to motivate and inspire groups of people
  • Ability to deliver excellent customer service at all levels of the organization and with external partners
  • Detail oriented, extremely organized, and have the ability to manage multiple assignments successfully in a fast paced and changing environment
  • A self-starter with a professional demeanor with excellent interpersonal, verbal, and written communication skills
  • Intermediate knowledge of the legal and regulatory environment as it relates to employee compensation and benefits
  • Excellent problem-solving skills, creativity and inquisitive thinking
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15 Benefits Program Manager resume templates

1

Benefits Program Manager, Finance & M&a Resume Examples & Samples

  • Lead major new financial benefit initiatives to ensure benefit programs remain cost effective and competitive, meet the needs of a diverse workforce, and are in compliance with all legal requirements
  • Identify, assemble and lead cross-functional team to solve problems in an innovative way
  • Design and implement effective communication and education strategies regarding financial programs
  • Teach and role model functional skills to internal stakeholders and influence industry leaders/partners
  • Leverage best practices from industry in influencing and driving operational improvements through strategic vendor relationships and internal shared services operational team
  • Drive benefits process improvement activities, including process design, documentation, and training through shared services partner
  • Develop key metrics to analyze program trends and drive strategic design decisions based on data
  • Provide strategic guidance to global HR teams to ensure consistent global approaches. Supports Retirement Investment Committee in oversight of defined contribution plans and investment strategy
  • Design Guiding Principles for Retirement Savings Plan Investment Options utilizing industry best practice standards and regulatory/legal requirements
  • Develop recommendations for investment fund line-ups and fee assessments, utilizing external consultants as necessary, and ensuring consensus of internal stakeholders
  • Work closely with external consultants, service providers and internal partners to ensure that the investment offerings, plan design, oversight and governance of each plan meets business objectives
  • Develop creative rewards policies and programs targeted at attracting and retaining key talent
  • Ensure competitive positioning of rewards programs resulting in maximizing employee productivity and employee engagement
  • Select and manage vendors to ensure benefit programs are administered properly and in the most cost efficient manner. Monitors vendor performance in accordance with service level agreements. Provide Benefits leadership in M&A activity
  • Benefits due diligence identifying and quantifying benefit transaction risks and opportunities in merger and acquisition deals
  • Leads benefit integration activities for acquisitions
  • Represent Benefits team as a subject matter expert in a specific area
2

Senior Compensation & Benefits Program Manager Resume Examples & Samples

  • Strong project management and stakeholder engagement skills
  • Good communication skills including written and verbal, giving presentations and helping address HR/ business leaders’ questions
  • HR systems expertise
  • Advanced level MS Office specially Excel skills
  • At least 8 years work experience in MNC HR
  • At least 2 years’ experience in C&B practices and programs
3

Benefits Program Manager Resume Examples & Samples

  • Manage initiatives across Visa's wide suite of benefit offerings
  • Responsible for the communication strategy across all programs – health & wellness, financial benefits, leaves of absence, and other lifestyle benefits to ensure comprehensive and cohesive messaging
  • Provide project management support for key benefit implementations, partnering closely with the program owners
  • Lead process improvement efforts across the benefits team, including streamlining the vendor onboarding and invoicing processes
  • Primary liaison with finance and accounting to forecast annual benefits spend and track ongoing utilization vs. budget
  • 5-7 years managing benefit programs for a large corporation
  • Experiencing managing benefits projects, including developing project plans, stakeholder management, communications, leading effective project meetings, and managing on-time deliverables
  • Experience developing benefit communications, specifically employee communications and executive presentations
  • Knowledge of financial elements of benefits management, including experience managing a benefits budget
  • Experience managing multiple benefit vendors
  • Systems thinker with strong analytic and problem solving capabilities
  • BA/BS degree, equivalent preferred
4

Employee Benefits Program Manager, Apacx Resume Examples & Samples

  • Bachelor’s degree, preferably in Business / Human Resources
  • 5+ years of experience in benefit plan development, design, and administration of benefit programs in a multinational environment
  • Proven track record of implementing new benefit programs
  • Experience with APAC benefits
  • Excellent written and verbal communication skills, as well as an ability to present views in a clear and compelling manner
  • Customer-focused and business-minded with an ability to foster relationships, influence decisions, and gain trust with stakeholders
  • Ability to work in a fast-paced environment with quickly changing business needs, while remaining creative and innovative
  • Experience with HR systems required, Workday preferred
5

India Benefits Program Manager Resume Examples & Samples

  • Benefit Program Development and Design – this position will be responsible for designing or assessing the design of benefit programs that align to Amazon’s Global Benefits Strategy and with compliance understanding. This includes developing design proposals and cost impact analysis, reviewing proposals with internal stakeholders to receive input and feedback on recommendation, including the taxability of proposed benefit programs
  • Implementation – this position will be responsible for all implementation activities of approved benefit programs, including selection and setup of benefit providers, creating project plans, assembling resources, and developing and documenting processes and policies through stabilization period to ensure smooth transition to local plan administration
  • Program Administration– this role will be responsible for all aspects of various benefits program management including daily administration, funding, management reporting and a focus on continual improvement in the employee experience; maintaining a high level of plan participant satisfaction by proactively identifying potential problems, and quickly resolving issues; establishing and documenting compliance issues with the ability to escalate to management; and making recommendations, implementing and monitoring defined guidelines, policies and internal controls
  • Governance – ensuring programs align to Amazon’s benefit philosophy and meet local regulatory requirements. This also includes updating Amazon’s data repository with plan provisions and ensuring policies and procedures are documented with on-going roles and responsibilities clearly defined
  • Vendor Management – Manage vendor relationships and monitor vendor performance in the region
  • Consulting – as trusted advisor to International Compensation and Benefits team, provide consultative support on benefit initiatives
  • Experience in change management - develop recommendations, document and implement new processes and program provisions
  • Proven abilities to manage large scale programs independently and in a rapidly changing environment
  • Benefit plan development, implementation and administration, preference for multi-national company benefit plans
  • Demonstrated results in building new programs, processes, procedures and communications, improving program efficiency and driving high levels of customer satisfaction
  • Experience in acquisition integration of benefit plans and programs
6

Life Benefits Program Manager, Health Resume Examples & Samples

  • Lead innovation and design of onsite/near site and virtual health strategy delivery
  • Manage multiple onsite health/wellness vendors
  • Serve as the liaison between onsite vendors and rest of Life@ team (Benefits)
  • Facilitate weekly, monthly and quarterly vendor meetings
  • Serve as the liaison with Facebook Employee Resource Groups (ERGs) regarding health benefit offerings
  • Partner with internal groups on health and wellness offerings such as classes, speakers and pilots
  • Ensure compliance of onsite center and wellness programs with all state and federal laws
  • Partner will procurement on contract negotiations and contract terms
  • Develop and maintain relationships with people at all levels, insurance carriers, third-party administrators, and vendors, while accomplishing these critical functions
  • 10+ years of experience in U.S Benefits with a focus on employer health program design
  • Experience managing employer onsite health/wellness center preferred
  • Strong vendor management skills with a focus on accountability and building relationships
  • Excellent interpersonal relationship, strategic partnership and influencing skills
  • Ability to work independently with minimum supervision and lead multiple projects simultaneously involving various groups, locations, and vendors
  • Must demonstrate strong analytical, problem solving skills and program management skills
  • Must have ability to effectively use data to drive recommendations
  • Experience in ERISA and HIPAA required
  • Must have strong organization skills, detail oriented, conscientious, thorough and accurate
  • Excellent communication, cross-group collaboration, and interpersonal skills
7

Benefits Program Manager Resume Examples & Samples

  • Builds relationships with vendor partners to ensure Colliers’ objectives and service levels are continuously met
  • Provides excellent customer service while resolving complex employee questions and issues by interpreting benefit policies, vendor contracts and procedures
  • Translates plan knowledge and subject matter experience into recommendations for management to improve the employee experience, operational efficiency, financial performance, and communications
  • Assures compliance with the provisions of the Employee Retirement Income Security Act (ERISA) and other federal and state legislation; HIPAA, COBRA and ACA
  • Assists in the implementation of new programs or initiatives
  • Participates in the design and distribution of benefit communication materials to employees and managers
  • Documents and maintains administrative procedures for benefit processes
  • Resolves plan administrative issues with vendor or carrier representatives
  • Maintains current knowledge of applicable state and federal laws
  • Ability to handle job stress, interact effectively with others in the workplace, and act with honesty and composure in public
  • Bachelor degree in Business Administration, HR or related field
  • Minimum of 5 years’ experience in benefits, payroll or HR-related field
  • CEBS, CBP or similar certification, or progress towards one- desired
  • Strong Excel aptitude
  • Familiarity with online benefit administration systems and vendor interfaces an asset
  • Knowledge and understanding of ADP or other payroll software is a plus
  • Ability to maintain confidentiality and exercise judgment and discretion in handling large volumes of confidential information
  • Excellent problem-solving skills, creativity and inquisitive thinking
  • Detail oriented, extremely organized, and have the ability to manage multiple assignments successfully in a fast paced and changing environment
  • A self-starter with a professional demeanor with excellent interpersonal, verbal, and written communication skills
  • Excellent customer service approach to handle daily interactions
  • Ability to deliver excellent customer service at all levels of the organization and with external partners
  • Possess strong organizational, time management and project management skills with a demonstrated ability to work both independently and within a team environment
  • Advanced skills in Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook)
  • Exhibit a high level of professionalism and excellent interpersonal skills
  • Strong relationship-building ability, proactive, results-oriented, and resourceful
  • Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail
8

Benefits Program Manager Resume Examples & Samples

  • Provides customer support to employees and managers for complex support cases (e.g., Contact HR); escalates as necessary
  • Supports total rewards program delivery through the practical application of basic discipline
  • Assists with more complex reporting needs, analyzes survey, employee, and financial data, and models programs using spreadsheet analysis
  • Provides analytical support for moderately complex projects using research and data analysis skills
  • First-level university degree or equivalent experience
  • Typically 2-4 years related experience in compensation, benefits, finance, and/or human resources
  • Systematic knowledge of total rewards disciplines and its link to overall HR and HP business strategy and the business environment
  • Intermediate knowledge of the legal and regulatory environment as it relates to employee compensation and benefits
  • Basic financial and business acumen
  • Strong familiarity with Microsoft Office tools, particularly Excel and PowerPoint
9

Global Benefits Program Manager Resume Examples & Samples

  • Continuously analyzes existing benefits programs and policies relative to prevailing practices to identify opportunities to ensure we provide competitive benefit offerings - from a financial; as well as employee perspective
  • Manage the administration of various employee benefit plans including health, life and disability insurance; vacation, sick leave, leave of absence; FSA's; supplemental benefits; and other ancillary benefits
  • Manage a variety of vendor relationships, including assisting in negotiating contracts, establishing service level agreements, and optimizing their services to employees
  • Ensure the flawless execution of the annual open enrollment process, including project management, communications and training
  • Ensure company compliance with all applicable local, state and federal regulations, including ERISA & HIPAA
  • Fulfill reporting requirements of all relevant government rules and regulations
  • Maintain knowledge of benefit related regulations and laws (i.e. ERISA, COBRA, and HIPAA); while monitoring trends in the business environment and stay current on benefit legislation
  • Oversee the coordination of employee leave of absences (LOA); ensure quality of service to employees and compliance with FMLA, CFRA and PFL regulations. Must also be familiar with ADA and FEHA regulations and management of work accommodations
  • Support all Environmental, Health, Safety & Security requirements and programs
  • Bachelor’s degree or equivalent, in addition to 12+ years of related benefits experience
  • Demonstrated knowledge of laws and regulations associated with benefits
  • Team player with ability to effectively work and manage projects with limited supervision and aggressive timelines
  • Excellent interpersonal and communication skills, with high level of diplomacy and confidentiality
  • Strong organizational, problem-solving, and analytical skills
10

Global Benefits Program Manager Resume Examples & Samples

  • Management of Intuit’s retirement plans including the communication, execution and administration of all qualified and non-qualified benefits
  • Review 401k and other benefits plans to ensure we are offering a competitive benefits program
  • Manage relationships with key benefit program vendors ensuring the right employee experience, cost effectiveness and high performance results
  • Manage internal relationships and deliverables within and outside of HR
  • Appropriately handle escalated individual participant issues and recommend process improvements
  • Knowledge and support of annual plan audits and IRS filings
  • Work with the M&A team on acquisitions and divestitures as needed
  • Drive awareness and engagement through a robust and employee centric communication and engagement strategy
  • Ensure compliance of plans administered in accordance with plan, IRS, and ERISA rules, Government filings and required participant disclosures
  • 5-7 yrs experience in leading and administering 401(k) retirement programs, including vendor management
  • Experience with Global retirement plans highly desirable
  • Experience with analysis activities including the research, analysis, evaluation, and administration of retirement benefits plans and programs
  • Knowledge of compliance requirements for related federal and state rules and regulations
  • Knowledge of ERISA law
  • Demonstrated effective Project Management skills
  • BA/BS degree in Business / HR Related field or equivalent
11

Benefits Program Manager Resume Examples & Samples

  • Experience designing benefit programs for a national employer, with knowledge of industry trends, and compliance requirements
  • Demonstrated ability to manage health and wellness plans
  • 5 years experience in HR, with 3 of them in employee benefits at a large U.S. based employer
  • Strong collaboration and project management skills driving initiatives from innovation/exploration to implementation
  • Demonstrated ability to work in a matrixed HR organization
  • Ability to work independently, with some direction/oversight in a fast paced environment
12

Benefits Program Manager Resume Examples & Samples

  • Plan annual benefits open enrollment, including review of plan design and employee contributions. Creation of all communication, conducting presentations, and partner with benefit broker to implement changes
  • Administer the self-funded health and welfare plans
  • Manage third-party benefit vendor relationships to ensure highest service level and operational excellence of best of breed service providers and market competitive benefit offerings
  • Administer the tax deferred health savings plans including annual non-discrimination testing, plan audits, 5500 filing, and employee education efforts
  • Manage tuition reimbursement program; evaluate policy to maintain competitiveness with ever-changing education landscape
  • Maintain employee discount programs and evaluate program offering annually
  • Manage global benefit programs for Mexico and Brazil. Assist in the administration of benefit plans in conjunction with the international broker; communicate with employees and management on annual renewal
  • Create and maintain benefit-related communications and materials on internal company website to spread awareness of plans and special events
  • Manage special benefit events, such as onsite screenings and health fairs, blood drives, vendor on-site visits, including all planning and communications
  • Quickly address escalated benefits issues with the highest quality of service; partner with third party vendors to collectively problem solve
  • Bachelor degree or equivalent, 10 years’ experience managing benefits programs, with expertise driving benefit enhancements and process improvements
  • Team player with strong customer service focus and problem solving skills
  • Proven ability to develop close working relationships with external and internal partners, including benefits vendors, payroll, finance and legal
  • High integrity and judgement in managing confidential /sensitive information
  • Ability to juggle multiple projects and deadlines and competing priorities
  • Proficient in Word, Excel and PowerPoint
13

Benefits Program Manager Resume Examples & Samples

  • Design innovative, integrated programs that align with the Company’s strategy for delivering Wellness, Health & Welfare, Retiree Health, Disability and Absence Management programs. Specific knowledge and experience managing pharmacy benefit managers, with an understanding of the pharmaceutical landscape
  • Responsible for plan design, development, implementation and change management. Lead cross-functional teams (internal and external) to achieve stated outcomes
  • Manage complex benefit programs and partner with internal (cross-functional) and external parties (plan vendors) to provide “easy to understand” and integrated solutions
  • Manage and review program metrics and ROI results. Make plan and strategy recommendations based on results
  • Subject matter expert in the formation of benefit policies and partner with the HR Operations Team on escalated member issues and appeals resolution. Specifically, manage leave and time-off policies, including parental leave, PTO, and holidays
  • Serves as subject matter expert in partnership with internal communications to develop benefit communications, outreach and training materials
  • Partner with HR Shared Services team to ensure effective execution and delivery of communications to employees
  • Partner with HR partners to identify the impact of business decisions on Benefit Programs
  • Partner with Director of Strategy and Benefits team on long and short term Wellness, Health & Welfare, Retiree Health, Disability and Absence Management strategy recommendations
  • Ensure company compliance with privacy, local, state, and federal guidelines
  • Minimum eight to ten experience managing plan vendors and /or 3rd party administrators
  • Minimum five years experience in benefit program strategy and design of complex, multifaceted employee Wellness, Health & Welfare, Retiree Health. Disability and Absence Management programs
  • Strong communication and interpersonal skills and ability to motivate and inspire groups of people
  • Subject matter expert in employee benefit operations
  • Financial orientation
  • Vendor/Partner Management and Negotiations
  • Customer Centered
  • Knowledge of HR Technical Systems
  • Application of McKesson Systems and 3rd party administrators, Policies and Processes
  • Application of Wellness, Health & Welfare, and Retiree Health, Laws and Regulations
14

Benefits Program Manager Resume Examples & Samples

  • You have strong interpersonal skills; ability to develop effective relationships and partnerships with HR Business Partners, HR Analytics Team, Legal, Finance and other stakeholders
  • Demonstrated ability to gain, or earn senior leadership team confidence and sponsorship
  • You have the ability to flourish in a team environment and work independently
  • You are solution driven, using creative ways to approach a problem or answer a question
15

Benefits Program Manager Resume Examples & Samples

  • Designs, develops, implements, and administers health and welfare, retirement, and work-life programs for all regular benefitted employees
  • Researches and benchmarks trends to keep abreast of changes in regulation and industry standard
  • Gathers information and data to analyze company experience including usage, perceived value, and cost
  • Develops policies and programs to support the company philosophy, maintain competitiveness, achieve maximum perceived value, and manage cost
  • Conducts plan performance analyses
  • Engages and participates on SRR Health & Welfare and Pension Plan Committees. Seeks to provide input and direction on plan management through engagement with Plan Committee members
  • Reviews plan designs (coinsurance, deductibles, out of pocket, etc), benefit mix, and rates. �Influences and negotiates with management, benefits committee and other stakeholders
  • Provides consultation and technical input for plan policies and descriptions (e.g. SPD’s)
  • Ensures the company is in compliance with all federal, state, local, and DOE rules and regulations
  • Engages with actuaries, benefits consultants, and local DOE customer to achieve plan goals
  • Partners with M&O contractor on shared benefits
  • Creates governmental reports and filings
  • Primary point of contact for employees and management on all health and welfare, retirement and work-life programs. Conducts benefit orientation
  • Develops and implements communication and education campaigns to increase awareness and understanding of program offerings
  • Keeps HR staff current on plan changes
16

Employee Benefits Program Manager Resume Examples & Samples

  • Maintain financial reports and administrative execution on array of benefit plans including medical, RX, dental, vision, life, AD&D, and disability
  • Define and articulate messaging for employee communications on all benefits. Work with HR Communications Manager to develop collateral and fulfillment
  • Assist in vendor searches, contract negotiation and vendor management to include annual vendor meetings and management of performance standards
  • Use project management skills to manage annual benefits enrollment from initial design through testing, deployment and new year implementation
  • Develop a new-hire orientation process designed to increase the perceived value of the total benefit package
  • Provide direction and focus for further development of a vibrant Healthy Directions wellness program
  • Serve as liaison to Regional HR managers regarding their role in communicating basic aspects of the welfare benefit plans including designing and executing training and orientation programs for field human resource managers and staff as needed
  • Ensure compliance with all applicable legislation with respect to welfare benefit plans including ERISA, TEFRA, COBRA, and ACA, etc
  • Supervise at least one non-exempt benefit specialist
  • Bachelor’s Degree in business management related field
  • Benefits certification such as CEBS
17

Benefits Program Manager, Americas Resume Examples & Samples

  • Responsible for the on-going employee benefits operation within the Americas region
  • Leads activities that support and enhance a culture of health and well-being through the EquiLife program
  • Works closely with external and internal benefit partners on issue resolution and helps educate and prepare internal partners for program rollouts and/or changes
  • Responsible for all aspects of open enrollment and employee benefits education within the region
  • Provides analysis of regional programs that will help inform business decisions
  • Oversees US 401(k) plan and compliance activities
  • Delivers regional program communications and participant education related to benefit programs
  • Contributes ideas, solutions and validation of regional market practices that fit within the broader global benefits and total rewards strategy
  • Acts as internal project lead for new benefit program implementations within the region
  • Develops program measurement strategies and cost analysis to evaluate program effectiveness
  • Ensures regional benefits compliance and regulatory oversight
  • Partners with HR Advisors on resolving leaves of absence and worker’s compensation escalations
  • Acts as the liaison between the Benefits team and its internal and external partners, following up on requests for information and open action items
  • Works on other benefits related projects as needed to support regional and departmental objectives
  • 8 to 10 years of experience in Human Resources with at least 7 years focusing on employee benefits
  • Bachelor’s degree or equivalent experience required; certification in benefits preferred
  • Exceptional organizational skills and capacity to prioritize and juggle multiple actions while effectively setting and managing expectations
  • Confident and diplomatic communicator; clear verbal communication skills that balance compassion with decisiveness
  • Excellent written communication skills that result in influential, action-inspired messaging
  • Comfortable working independently; self-starter with a strong work ethic and sense of urgency
  • Robust analytical skills, confident working with data and communicating data findings; experience establishing and tracking program metrics including return on investment
  • Innate ability to consistently delivery on commitments and own projects from start to finish
  • Ability to create and present an effective business case for decisions and recommendations
  • Strong administrative skills, with high proficiency in MS Office, especially PowerPoint and Excel
  • Comfortable using IT and web based systems to access data and information; experience using PlanSource and WorkDay systems a plus
  • Strong technical knowledge of the employee benefits compliance and regulatory environment including employment laws as they relate to regional benefit programs
  • Excellent interpersonal skills and customer focus; ability to build strong relationships at all levels in the organization to achieve results
18

Global Commuter Benefits Program Manager Resume Examples & Samples

  • Strategy and Program Development: Develop program strategy in partnership with key stakeholders to meet the commuter benefit needs of Amazon employees. Assess current programs for efficacy and scalability. Develop mechanisms to measure the employee experience. Leverage multiple inputs and employee feedback to identify gaps and develop recommendations across multiple businesses and geographic locations. Develop processes and mechanisms to measure utilization and program effectiveness. Evaluate systemic issues and consult with key stakeholders to develop and refine processes and policies as needed. Drive large initiatives as needed. Ability to influence executives, in partnership with cross functional business leaders, to gain approvals on programs
  • Plan Administration and Compliance: Continuously evolve programs and services to earn and keep employee and business partner trust and to deliver a positive employee experience. Drive and/or participate in team projects as necessary to support our growing and dynamic workforce. Develop roadmap and execution plan for compliance and/or expansion initiatives. Ensure Amazon commuter benefit plans are in compliance with federal, state and local requirements
  • Plan Consulting: Develop, manage and oversee the written guidelines, policies and internal controls. Drive the development and delivery of material for committees/approval meetings. Develop complex and broad based implementation strategy for communication and change management plans. Make recommendations on plan design, integration/implementation, funding options, and in partnership with internal stakeholders identify opportunities to reduce program expenses and/or improve the employee experience. Provide consultation and SME support for commuter benefit issues that arise
  • Bachelor’s degree in business, finance, HR or related field
  • 8 years of program management experience with large multi-location employers, including program development and delivery
  • Excellent written and verbal communications skills - ability to interface with all levels of the organization and influence business leaders and external committees as needed
  • Exceptional focus and proven results on delivering excellent employee experiences
  • Deep analytical skills, comfortable working with and communicating large amounts of data findings, experience establishing and tracking program metrics. Ability to work with a high degree of autonomy of discretion through ambiguous circumstances
  • Strong sense of accountability, sound personal judgment and global business acumen
  • Great organizational skills with exceptional follow through and attention to detail
  • Successful record of building operational processes and procedures, continuously improving program efficiencies, and proven abilities to maintain cross organizational partnerships
  • Experience in managing programs in large-scales organizations with unique and dynamic business needs
  • 10+ years of experience with program management along with design, administration and governance
  • Prior working experience in developing/administering employee commuter programs along with the associated complexities of program administration, associated payroll processes, regulatory requirements and program taxability
19

Benefits Program Manager Resume Examples & Samples

  • Organize regional benefit projects, such as annual open enrollment, annual renewals and benchmarking processes, policy revisions and benefits communications
  • Manage the benefit integration of acquired organizations into J&J
  • Ensure the global governance of our benefits plans
  • Manage relationship with multiple benefit providers across the region under global benefits guidance
  • Analyze our current benefits and assist in benchmarking against our competitors in various countries
  • Lead a team that works with a wide range of internal and external stakeholders on benefits issues and respond to both complex issues and ad-hoc benefits questions
  • Request information from and analyze recommendations of external suppliers and propose appropriate action internally
  • Be the EMEA liaison with the Global Benefits team in the US
  • An extensive knowledge of employee benefits and programs in multiple countries of the EMEA region, including but not limited to health, insurances, wellness, retirement and voluntary benefits
  • An excellent understanding of areas that need to be considered when looking at benefits plan design as well as a solid background in EMEA benefits plans
  • Experience in working in a matrix organization
  • Working with 3rd party vendors
  • 8-10 years related experience and a minimum of 3 years of experience in benefits management
  • People-management experience
20

Healthcare Delivery Benefits Program Manager Resume Examples & Samples

  • Lead innovation and design of onsite/near site/direct contracting and virtual health strategy delivery
  • Manage multiple healthcare delivery vendors
  • Serve as the liaison between onsite vendors and rest of Life@ team (Benefits)
  • Facilitate weekly, monthly and quarterly vendor meetings
  • Serve as the liaison with Facebook Employee Resource Groups (ERGs) regarding health benefit offerings
  • Partner with internal groups on health and wellness offerings such as classes, speakers and pilots
  • Ensure compliance of onsite center and wellness programs with all state and federal laws
  • Partner will procurement on contract negotiations and contract terms
  • Develop and maintain relationships with people at all levels, insurance carriers, third-party administrators, and vendors, while accomplishing these critical functions
  • 10+ years of experience in US Benefits with a focus on employer health program design
  • Vendor management skills with a focus on accountability and building relationships
  • Ability to work independently and lead multiple projects involving various groups, locations, and vendors
  • Analytical, problem solving skills and program management skills
  • Ability to use data to drive recommendations
  • Experience in ERISA and HIPAA
  • Interpersonal relationship, strategic partnership and influencing skills
  • Communication, cross-group collaboration, and interpersonal skills
21

Benefits Program Manager Resume Examples & Samples

  • Bachelor's degree in Human Resources, Management, business administration or 5 to 8 years of professional experience in the areas of benefits
  • SPHR highly preferred
  • Experience in mid-sized corporate level benefit administration and communication, 401k, health and welfare initiatives is required. Experience in regulatory compliance with working knowledge of applicable state and federal benefit laws and regulations
  • Experience using an HR system for extensive data entry and reporting
  • Sensitivity to employee and business issues with a keen understanding of the implications of benefits as they relate to the total employee culture and the business
  • Outstanding judgment and ethical standards. Unwavering ability to keep information confidential is essential
  • Ability to interface with all levels of corporate, management, especially in relation to providing direction and administration of benefits programs
  • Must have functional knowledge of employee benefit plan regulations including, but not limited to, ERISA, IRS, DOL, COBRA, HIPPA and FMLA and Health care Reform
22

Benefits Program Manager Resume Examples & Samples

  • 7+ years of Benefits (Administration, Design, Health and Welfare, etc.) experience
  • Microsoft Office/Suite proficient
  • Project Management background