Health & Benefits Consultant Resume Samples

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DG
D Gislason
Diego
Gislason
47157 Brionna Circle
Phoenix
AZ
+1 (555) 207 2040
47157 Brionna Circle
Phoenix
AZ
Phone
p +1 (555) 207 2040
Experience Experience
Detroit, MI
Health & Benefits Consultant
Detroit, MI
Franecki-Daugherty
Detroit, MI
Health & Benefits Consultant
  • Overall, day-to-day responsibilities for assigned client book of business
  • Second chair to senior consultant for assigned large, more complex clients
  • Identify additional potential work and any out of scope services requested by client. Introduce/sell new services and grow revenue by client/book-of-business when possible
  • Conduct research for clients, articulate findings and work with them in a consultative manner. When necessary, make final recommendations
  • Perform miscellaneous job-related duties as assigned
  • Manage defined projects as directed by lead consultant
  • Assist in presentations to the client
New York, NY
Employee Health & Benefits Consultant
New York, NY
Carter-Kuhlman
New York, NY
Employee Health & Benefits Consultant
  • Provide financial, contract and/or administrative analysis, and manage portions of projects, including reviewing the work of lower level analysts
  • Manage ad-hoc client requests including problem-solving on administrative and operations issues
  • Participate as a member of the consulting team in developing overall client strategy
  • Provide financial, contract and/or administrative analysis, and manage portions of projects, including reviewing the work of others
  • Participate as a member of the consulting team in developing overall health management client strategy
  • Ensure compliance with professional standards including use of templates, client calendar, peer review, and transparency
  • Assist in the development of project budgets and billing reports
present
Detroit, MI
Senior Health & Benefits Consultant
Detroit, MI
Wolf LLC
present
Detroit, MI
Senior Health & Benefits Consultant
present
  • Delegate effectively to provide developmental opportunities to team members while providing mentoring and coaching to direct reports and project team members
  • Delegate effectively to provide developmental opportunities to team members
  • Develop sophisticated benefits design and renewal strategies and drives the development of tools and solutions to address complex client issues
  • Makes analytical projections and material conclusions for work conducted
  • Lead complex client engagements, including managing measurement strategy meetings, annual performance reviews, and providing guidance on data interpretation
  • Conducts studies, makes intermediate or final recommendations. Articulate findings to clients, and work with them in a consultative manner
  • Develops sophisticated benefits design and renewal strategies and drives the development of tools and solutions to address complex client issues
Education Education
Bachelor’s Degree in Actuarial Science
Bachelor’s Degree in Actuarial Science
University of Pittsburgh
Bachelor’s Degree in Actuarial Science
Skills Skills
  • Basic knowledge of healthcare funding – fully insured and self-funding, etc
  • Knowledge and proficiency of MS Office Tools (Excel, PowerPoint)
  • Strong organizational skills with the ability to handle multiple projects at one time
  • Project management experience and strong analytical ability
  • Excellent interpersonal skills; strong oral and written communication skills
  • Ability to partner and lead teams to deliver project objectives; ability to work independently and on a team
  • Intermediate Knowledge of: (1) insurance products, (2) bid preparation and analysis, and (3) problem claim resolution to specifically include the following
  • Strong communication and presentation skills – varied audience size
  • Demonstrates command of H&B content knowledge
  • Leads client work; takes ownership of client deliverables, manages project plans and open issues, leads client meetings, assesses risks
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15 Health & Benefits Consultant resume templates

1

Health & Benefits Consultant Resume Examples & Samples

  • Overall, day-to-day responsibilities for assigned client book of business
  • Second chair to senior consultant for assigned large, more complex clients
  • Prepare and present reports and materials for client work and various projects as needed
  • Conduct meetings, monitor and execute deliverables and accountabilities based on project scope and statement of work
  • Identify additional potential work and any out of scope services requested by client. Introduce/sell new services and grow revenue by client/book-of-business when possible
  • May work alone or with other colleagues to complete projects based on client needs
  • Conduct research for clients, articulate findings and work with them in a consultative manner. When necessary, make final recommendations
  • Resolve client issues at appropriate level and communicate with all pertinent stakeholders (internal/external)
  • Mathematics, financial analysis and/or healthcare underwriting background is preferred
  • Basic knowledge of healthcare funding – fully insured and self-funding, etc
  • 1-5 years of client facing experience - US benefit consulting or carrier experience preferred
  • Strong organizational skills with the ability to handle multiple projects at one time
  • Project management experience and strong analytical ability
  • Extensive knowledge of benefits and services offered and value to clients – including medical, dental, vision, ancillary benefits and voluntary benefits
  • Strong communication and presentation skills – varied audience size
2

Health & Benefits Consultant Resume Examples & Samples

  • Manage defined projects as directed by lead consultant
  • Develop multi-service project plan with input from counterparts; manage to deadlines and keep team informed of upcoming deliverables/due dates
  • Assist in presentations to the client
  • Develop relationships with day-to-day client contracts
  • Assist with the development of strategy and design consulting
  • Upon collection and manipulation of data, identifies and resolves inconsistencies and can interpret/make recommendations based on data
  • Begins to create client-ready documents/materials with guidance that require limited editing
  • Analyzes and understands results of analysis and information
  • Assist with carrier negotiations including contract and performance guarantee negotiation and implementation
  • Review contract benefits and rates
  • Coordinate implementation activities with client and vendor as needed
  • Follow up with clients and vendor requests as needed
  • Participate in local and national training events/initiatives to further understanding of the business, as applicable
  • Ideal candidate will have 4 plus years of experience in the group health & benefits industry
  • Consulting or U.S. benefit consulting experience strongly preferred
  • Excellent communications skills (written and verbal) with the ability to give non-technical explanations of technical matters
  • Proficiency in Excel and PowerPoint required
  • Values the roles and functions of teamwork in order to complete client projects
  • Works well with colleagues at all levels and is viewed as a team player
  • Bachelor's degree (Business degree preferred) or equivalent work experience
3

Health & Benefits Consultant Resume Examples & Samples

  • Experienced Consultant, with in-depth health and benefits knowledge, practical application and consulting/broking skills, leads projects and overall client relationships, beginning to demonstrate leadership skills
  • Account Executive on most middle market clients up to 5000 employees
  • Demonstrates command of H&B content knowledge
  • Looks for opportunities to expand current client relationships
  • Assists with sales opportunities and presents in a compelling manner at finalist meetings to demonstrate our tools and capabilities
  • Influences client strategic and tactical direction
  • Mentors, provides support, guidance and training to junior colleagues
  • Specific areas of expertise needed for this position include benefit plan design and rate analysis, RFP response review, carrier negotiations, stewardship report preparation, benchmark analysis and client financial analysis and reporting
  • Requires Bachelor’s Degree or equivalent work experience. Insurance licensing as required
4

Health & Benefits Consultant Resume Examples & Samples

  • Perform financial oversight of projects or sub-projects where they have responsibility
  • Perform client team project management and manage/track budget of specific project(s)
  • Draft RFPs and other deliverables for lead consultant review
  • Review proposal responses for reasonableness, accuracy, and meeting client requirements
  • Conduct plan performance/administration analysis
  • Perform final accuracy review of plan information (rates/benefits) before being sent to client or HRO
  • Perform vendor management, including carrier follow-up, problem resolution, negotiations, etc., while acting as primary vendor contact
  • Assist with contract and performance guarantee negotiation and implementation
  • 3 years plus insurance company and/or Consulting experience in the Health and Benefits discipline with an emphasis on health benefits
  • Knowledge of Access preferred
  • Must have strong multi-tasking ability and exceptional communication skills
  • Strong analytical skills (quantitative and qualitative)
  • Organization skills
5

Senior Health & Benefits Consultant Resume Examples & Samples

  • Prepares or finalizes reporting and materials for benefits projects
  • Conducts meetings and takes notes, monitors and executes deliverables and accountabilities based on project scope and statement of work
  • Works individually or with other consultants to finalize projects, and monitors time spent and project budget at first level
  • Conducts studies and makes intermediate or final recommendations
  • Articulate findings to clients, and work with them in a consultative manner
  • 5 plus years of experience in Health and Benefits
  • 5 plus years of experience in a HR consulting firm or professional services firm
  • Ability to handle multiple projects at one time
  • Bachelor's Degree (mathematics, finance or economics preferred) in related field or equivalent experience
6

Senior Health & Benefits Consultant Resume Examples & Samples

  • Must work well with internal and external Aon client team members by having excellent written and verbal communication skills. Must be capable of maintaining and developing good working relationships with team members
  • Identifies additional potential work and any out of scope services requested by client
  • Reviews analytical projections and material conclusions for work conducted
  • Conducts studies, makes intermediate or final recommendations. Articulate findings to clients, and work with them in a consultative manner
7

Senior Health & Benefits Consultant Resume Examples & Samples

  • Develop sophisticated benefits design and renewal strategies and drives the development of tools and solutions to address complex client issues
  • Build market presence by leading and presenting at industry seminars and conferences
  • Leverage work to the most appropriate career level/grade
  • Provide mentoring and coaching to direct reports and project team members
  • 10 years experience in identifying, designing, recommending and implementing efficient, innovative business solutions to clients' complex health care benefits challenges
  • Strong, innovative sales and marketing skills plus the ability to market organizational strengths successfully
  • Completion of continuing education to maintain credentials as required
8

Senior Employee Health & Benefits Consultant Resume Examples & Samples

  • Determine the full scope of services provided to the client and sets roles/responsibilities within the client team
  • Be accountable for revenue/profitability for client accounts and projects
  • Lead successful regional or national marketing initiatives
9

Health & Benefits Consultant Resume Examples & Samples

  • Demonstrate project management and consulting skills such as
  • At least five years of H&B or related experience
  • Required to obtain and maintain appropriate licenses as required by Mercer policies
10

Health & Benefits Consultant Resume Examples & Samples

  • Demonstrate project management and consulting skills such as: participate or lead the consulting team in developing the overall strategy to address the client's needs; manage the scope, quality, timeliness and budget of multiple client deliverables; develop budgets and billing reports; facilitate and participate in or lead client calls and meetings; delegate to and review project work of more junior colleagues which includes review of financial, contract, and administrative analysis; provide direction to analysts and other team members in the preparation and delivery of clear and concise client presentations. Generate sales by identifying opportunities for new business; meet clients to present Health & Benefits services and develop proposals to meet their needs
  • Participate in new business opportunities with sales channel partners
  • Review internal compliance and client disclosure requirements, external vendor contracts, employee booklets and other employee communications to ensure alignment with client expectations and legal requirements
  • At least seven years of Health & Benefits or related experience
  • Strong, innovative sales and marketing skills
  • Required to obtain and maintain appropriate licenses as required by provincial regulations and Mercer policies
11

Health & Benefits Consultant Resume Examples & Samples

  • Provide high level financial, contract and/or administrative analysis and review of the work of junior staff. Provide guidance and training to junior staff on this analysis. Also work with other Mercer offices on special projects requiring particular technical expertise, such as executive benefits
  • Develop and maintain personal and working relationships with key client stakeholders, including Human Resources, legal, sourcing (procurement) and labor relations to transition into the role of a trusted advisor and facilitate the sharing of advice and information relevant to the client, developing new and expanded business, and gain client referrals
  • Position requires out of state travel – typically 4-8 trips per year for a minimum of 2 days each
12

Health & Benefits Consultant Resume Examples & Samples

  • Serve as a primary single point of client contact working with the overall client Relationship Manager and subject matter experts in health, Life/Accident/Disability, Voluntary Benefits, actuarial and Operations/Benefits Administration
  • Knowledge and proficiency of MS Office Tools (Excel, PowerPoint)
  • Required to obtain and maintain appropriate licenses as required by state regulations and Mercer policies including Life and Health, Property and Casualty
13

Health & Benefits Consultant Resume Examples & Samples

  • Lead complex client engagements, including managing overall service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking and other studies
  • Uses appropriate Mercer tools (e.g., HBB) in the development and execution of client strategy
  • Set strategic direction and creates demand for new products/services in the marketplace
  • Delegate effectively to provide developmental opportunities to team members
  • Renowned expertise and industry reputation in the health & benefits field
14

Employee Health & Benefits Consultant Resume Examples & Samples

  • Prepare agendas and lead client/team meetings
  • Lead client teams' projects and deadlines utilizing project management tools
  • Ensure compliance with professional standards including use of templates, client calendar, peer review, and transparency
  • Assist with developing employee communications strategy and oversee other team members in the execution of this strategy including management of open enrollment process
  • Responsible for engagement letter process including the confirmation of our specific scope of services, compensation type and level, project timeframe and required data
  • Accountable for revenue/profitability for client accounts
  • Responsible for establishing necessary carrier/vendor relationships with appropriate contacts to serve clients in handling all administration of eligibility, claims, billing, plan implementation, contracts, plan changes and necessary amendments
  • Resolve client issues via phone or email. May delegate issue to the analyst and if the analyst cannot resolve the issue, the consultant will then contact carriers and vendors on behalf of the client to resolve these issues
  • Work directly with the client and manage the request for proposal (RFP) process with the health insurance carriers and internal analyst
  • Review the analyst's compilation of the health benefits information from a variety of sources (such as hard files, electronic files, the client and carriers), responses from the carriers and the data in a spreadsheet template (customization depends on client plan types, funding, rate structure, etc.), reviews the transparency documents (compliance documents required for completion of all health and benefits work); maintain all appropriate documents in proper files Peer review RFP information, analyze and interpret the results, edit and finalize the executive summary report to be sent to the client Review claim and utilization data from insurance carriers on a monthly/quarterly basis that has been input into a standardized report template by the analyst; analyze and interpret data for trends; peer reviews customized, client ready reports; submit report to client and replies to any questions the client may have Reviews summary plan description (SPD), plan documents and 5500s for compliance and compare to the benefits that were sold to the client. Ensures all benefits are accurately reflected, following a checklist to ensure that all necessary information is included where appropriate. Follows up with the carriers to make sure necessary changes are reflected. Generate new sales through existing clients and client referrals in accordance with the sales plan. Introduces other Mercer EH&B and MMC and products and services to clients. Gather health and welfare benefits data from a national survey administered and published by Mercer, input it into a template and compare a client's plan information (such as the benefits they offer, rates, and contributions) to other companies by industry or geography. Consultant is responsible for interpreting the results and presenting the information to the client
15

Employee Health & Benefits Consultant Resume Examples & Samples

  • Review the analyst's compilation of the health benefits information from a variety of sources (such as hard files, electronic files, the client and carriers), responses from the carriers and the data in a spreadsheet template (customization depends on client plan types, funding, rate structure, etc.), reviews the transparency documents (compliance documents required for completion of all health and benefits work); maintain all appropriate documents in proper files
  • Peer review RFP information, analyze and interpret the results, edit and finalize the executive summary report to be sent to the client
  • Review claim and utilization data from insurance carriers on a monthly/quarterly basis that has been input into a standardized report template by the analyst; analyze and interpret data for trends; peer reviews customized, client ready reports; submit report to client and replies to any questions the client may have
  • Reviews summary plan description (SPD), plan documents and 5500s for compliance and compare to the benefits that were sold to the client. Ensures all benefits are accurately reflected, following a checklist to ensure that all necessary information is included where appropriate. Follows up with the carriers to make sure necessary changes are reflected
  • Generate new sales through existing clients and client referrals in accordance with the sales plan. Introduces other Mercer H&B and MMC and products and services to clients
  • Gather health and welfare benefits data from a national survey administered and published by Mercer, input it into a template and compare a client's plan information (such as the benefits they offer, rates, and contributions) to other companies by industry or geography. Consultant is responsible for interpreting the results and presenting the information to the client
  • Minimum seven years health benefit experience required
  • Understanding of health benefits underwriting concepts
16

Senior Health Benefits Consultant Resume Examples & Samples

  • Generate sales by expanding revenues from existing clients and by leading prospecting efforts with new clients
  • Cross-sell other Mercer and Marsh & McLennan Companies products and services to clients
  • Establish effective carrier/vendor relationships to serve clients in benefits procurement and administration (eligibility, claims, billing, plan implementation, contracts, plan changes and necessary amendments
  • Ability to manage, motivate, and mentor more junior level staff
17

Health & Benefits Consultant Resume Examples & Samples

  • Assist with client management by attending client meetings, preparing meeting notes and correspondence, creating and reviewing client deliverables such as open enrollment materials, brochures, presentations and more
  • Day-to-day client management of compliance questions, benchmarking requests and annual 5500 filing assistance
  • Review carrier documents for accuracy and compliance including Summary Plan Documents (SPDs), Plan Documents, Certificates of Coverage, Schedule As, and employee communications to ensure alignment with client expectations and legal requirements
  • Provide financial, contract and/or administrative analysis
  • Data analysis (includes but is not limited to review of claims and utilization data and identification of trends and patterns therein); will involve use of the Excel-based underwriting model to develop self-funded claims projections, rate setting and employee cost sharing
  • Establishes and maintains carrier/vendor relationships with appropriate contacts, to resolve service or claims issues
  • Coordinates and manages new plan implementation process and facilitates open enrollment employee meetings including employee communication and vendor assistance
  • Manage the quality and timeliness of client deliverables for each assigned team
  • Assist in the development of project timelines, budgets and billing reports
  • Coach, delegate to and review project work of more junior colleagues
  • Understand health and benefits products, services and tools including vendor/carrier features
  • Assist with the completion of the Request for Proposals (RFPs) process including data entry, reviewing other team members work and following up with carriers
  • Continual learning toward understanding more advanced underwriting and financial skills, health and benefit products, services and technical tools, and intranet resources such as MercerLink by participating in training courses, online learning, or through learning from more experienced colleagues
  • Ability to partner and lead teams to deliver project objectives and ensure timely delivery by team
18

Health & Benefits Consultant Resume Examples & Samples

  • Coordinate the implementation of new clients
  • Assist with the development of program design
  • Resolve day-to-day service issues, including escalated eligibility, billing, and claim issues
  • Provide consistent client service and answer client policy and coverage questions
  • Follow up with clients and other internal employees assigned to the account on action plans to ensure decisions are implemented, contracts prepared, and appropriate parties notified
  • Assist in resolving client, carrier and/or vendor accounting issues, including collections, discrepancies, fee arrangements, billing contracts and vendor commission tracking
  • Coordinate legal review of SPDs, contracts, and legal documents to ensure compliance
  • Answer compliance questions (with the help of National Legal & Research Group) and plan interpretation questions (conference calls, meetings, etc.)
  • Coordinate 5500 filings information with Willis Towers Watson Government Filing Center
  • Coordinate implementation and maintenance of various Willis Towers Watson products
  • Assist with or manage policy checking and delivery
  • Drive the Renewal/Marketing Process including but not limited to
  • BS/BA Degree required
  • State Life and Health license
  • Insurance degree a plus
  • Professional designation/certification GBA or PHR preferred
  • Three or more years of insurance industry experience related to servicing accounts
  • Two or more years of analytical analysis of employee benefit programs preferred
  • Intermediate Knowledge of: (1) insurance products, (2) bid preparation and analysis, and (3) problem claim resolution to specifically include the following
19

Health & Benefits Consultant Resume Examples & Samples

  • BA/BS 10+ years’ DC industry experience
  • 10 years or more experience with retirement plans; Defined Contribution and 401(k) plan experience essential - Experience with 403(b) - Non-Profit Organizations and 457 – Government plans an added benefit, but not required
  • Knowledgeable about group variable annuity retirement plan products, mutual fund and investment firm retirement plan products, and Third Party administrator/recordkeeping service providers
  • Demonstrated experience in a client management and leadership role, able to handle complex client issues on a day-to-day basis, professional attitude, able to evaluate issues, objections, operational and plan design issues; excellent personal, consultative and communication skills, etc
  • Familiarity with fiduciary issues related to the establishment, operation and maintenance of retirement plans under ERISA
  • Some familiarity with legal and regulatory issues relating to compliance with IRS and Department of Labor requirements for retirement plans
  • Familiar with plan design alternatives and limitations relating to defined contribution plans
  • Strong presentation skills; Polished, professional countenance
  • FINRA Securities licenses: Series 6 or 7, Series 63, and Series 65 or 66 as appropriate. Life and Health licenses with variable annuity authority. If no securities licenses are held, willing to sit for examinations and licensing
  • Clean Form U-4 with FINRA. No “Yes” answers on Form U-4
20

Health & Benefits Consultant Resume Examples & Samples

  • 5+ years of Health and Benefits or related experience
  • Fluent in English, Arabic is desired
  • Flexibility to travel in the region
21

Health & Benefits Consultant Resume Examples & Samples

  • Serve as a primary single point of client contact working with the overall client Relationship Manager and subject matter experts in health, Life/Accident/Disability, Voluntary Benefits, actuarial and Operations/Benefits Administration. Responsible for holistic ownership of the client for Mercer Marketplace; developing strong relationship with client, and managing the team that delivers Mercer Marketplace client services. Bring optional services and solutions to clients; think creatively to problem solve for situations that arise. Manage difficult client situations both within and outside direct control
  • Act as a subject matter expert in Health & Benefit products, services, technical tools, and vendor/carrier markets. Includes developing relationships with vendors in order to understand and compare products and services being offered and recommend solutions to clients. Understand advanced underwriting and financial techniques and intranet resources by participating in training courses, online learning, or through learning from more experienced colleagues
  • At least 7 years’ health benefits or related experience
22

Health Benefits Consultant Resume Examples & Samples

  • Bachelor's Degree highly desired with 5+ years of related business experience strongly preferred
  • Demonstrated results and experience in medical economics
  • Demonstrated ability creating professional relationships
  • Effectively partner with and influence a cross-functional team
23

Senior Health & Benefits Consultant Resume Examples & Samples

  • Develop sophisticated program offerings that are aimed at improving member experience and improving clinical outcomes
  • Incorporate compliance and professional standards into all work processes, including compliance regulations, peer review and maintaining required licensure
  • Lead and participate in new business opportunities Build market presence by leading and presenting at industry seminars and conferences
  • Renowned expertise and industry reputation in the health & benefits; total health management; wellness fields
24

Health & Benefits Consultant Resume Examples & Samples

  • Support and lead product implementations with carrier partners, including support of the contracting process
  • Support all Product activities for Mercer Marketplace 365 for insured and self-insured clients and identify interdependencies with other parts of the team (technology, operations, specialists, etc.), and participate in discussions with the broader team
  • Support development and ongoing refinement of the following activities related to Mercer Marketplace 365: Mercer scope, marketing materials, sales processes and approach, knowledge management, carrier and employer contracting, compliance activities, and employer decision and implementation guides
  • Play a role in employer implementations on Mercer Marketplace 365 and serve as a resource for teams supporting employer implementations
  • Provide ongoing vendor management of the carrier partners on Mercer Marketplace 365, including serving as an intermediary with the carrier relations team and identifying and addressing questions with the carriers, as needed
  • Manage the quality and timeliness of Mercer Marketplace 365 COE deliverables
  • BA/BS required At least seven years of H&B or related experience
25

Senior Health & Benefits Consultant Resume Examples & Samples

  • 15 or more years' experience in identifying, designing, recommending and implementing efficient, innovative business solutions to clients' complex health care benefits challenges
  • Superior analytical, strategic planning, communication, and listening skills
  • Proven management skills in leading large, complex projects Ability to manage, motivate, and mentor more junior level staff
26

Health & Benefits Consultant Resume Examples & Samples

  • Oversee the financial analysis work a more junior analyst
  • Perform basic cost projections by entering the client's cost and enrollment data into an Excel spreadsheet and projecting costs for the next plan year
  • Begin to manage an actuarial project from start to finish
  • Prepare clear and concise client-friendly communications
  • Gain an understanding of the more advanced aspects of the following, through online training, group sessions, or one-on-one training with others in a more senior role: Health and Benefits products, services and technical tools offered by Mercer; vendor/carrier markets; underwriting and actuarial skills; budget-setting, rate-setting and evaluation; mentor and train more junior staff
  • Three years of H&B or relevant actuarial experience required
  • Must have passed at least one preliminary Society of Actuaries (SOA) exam or a Valuation of Educational Experience (VEE) component, and plan to continue taking exams
27

Senior Health & Benefits Consultant Resume Examples & Samples

  • Lead complex client engagements, including managing measurement strategy meetings, annual performance reviews, and providing guidance on data interpretation
  • Develop data driven strategies and drives the development of tools and solutions to address complex client issues
  • Present key findings and provide recommendations based on client Medical, Pharmacy, and Well-Being data
  • Establish effective relationships with Mercer consultants and the client
  • Minimum 10 years’ experience in identifying, designing, recommending and implementing efficient, innovative business solutions to clients' complex health care benefits challenges
  • Renowned expertise and industry reputation in data analytics in the health & benefits field
  • Travel required 30%-40%
28

Employee Flexible Health & Benefits Consultant Resume Examples & Samples

  • Develop and maintain a portfolio of clients within group risk (income protection, life protection, pension) by providing quality consulting advice and ongoing service
  • Provide advice on pension and healthcare to clients
  • Ensure that revenue from this portfolio is profitable and to expand business lines and service delivery where appropriate
  • To work pro-actively with internal teams to deliver client expectations in line with agreed client account plans
  • Take overall responsibility for the delivery to the client of the agreed services
  • Provide a service compliant with all procedures and Mercer Code of Professional Conduct and the FCA
  • Compliance with Mercer and Employee Health & Benefits systems and provide a service compliant with all procedures and Mercer Code of Conduct
  • Previous experience in Health and Benefits Consulting – ideally within Flexible Benefits
  • Proven experience in generating new business and on-boarding new clients
  • Financial and Commercial acumen (including fee negotiation skills)
  • Technical, product and process knowledge
  • Inter-personal, communication and time management skills
29

Employee Health & Benefits Consultant Resume Examples & Samples

  • Demonstrate subject matter expertise by contributing to the innovation of Mercer’s intellectual capital in support of employee emotional health. Gather and interpret benchmarking, utilization or rate data from the vendors via a Request for Proposal (RFP) and interpret the meaning of the data and summarize the responses from the RFP in Excel or PowerPoint format for presentation to the client
  • Project management; coordinating status reporting; assembling project plans and providing input to budget and resource planning. Manage the quality and timeliness of client deliverables
  • BA/BS, Masters degree in psychology, social work or related field preferred
  • At least three years of industry related experience in behavioral health management/employer wellness field
  • Knowledge of utilization management procedures supporting mental health and substance abuse programs; knowledge and experience in inpatient and/or outpatient setting a plus. Experience in providing patient assessments including level of risk, substance abuse and dependency, job performance issues and refer to appropriate level of care is a plus
  • Strong organization, time management and communication skills
30

Health Benefits Consultant Resume Examples & Samples

  • Communicate analytical findings/gaps/solutions to senior management at client organizations
  • Prepare account team for client interactions by ensuring a clear understanding of informatics capabilities
  • Lead client discussions and effectively represent subject expertise
  • Manage the synthesis of large data-sets into meaningful information used to drive action
  • Determine opportunities and identify solutions to increase analytical processing efficiency
  • Proficient knowledge of data processing software (Access, Excel)
  • Understand detailed technical processes and create project specifications to support ongoing improvement of Cigna’s reporting and analytics capabilities
  • Bachelor's Degree strongly preferred
  • 5+ years healthcare experience with demonstrated business results in an analytics and consulting capacity
  • Demonstrated ability creating and maintaining professional relationships
  • Demonstrated experience in creating and presenting promotional materials
  • Demonstrated experience in driving business results by providing business support that strengthens management’s ability to make good business decisions
  • Demonstrated communication skills; excellent verbal, written and presentation skills will be leveraged daily in this role