VP, Account Management Job Description
VP, Account Management Duties & Responsibilities
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Sample responsibilities for this position include:
VP, Account Management Qualifications
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Licensing or Certifications for VP, Account Management
List any licenses or certifications required by the position: QIB
Education for VP, Account Management
Typically a job would require a certain level of education.
Employers hiring for the VP, account management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, MBA, Marketing, Communications, Education, Management, Graduate, Economics, Finance, Healthcare
Skills for VP, Account Management
Desired skills for VP, account management include:
Desired experience for VP, account management includes:
VP, Account Management Examples
VP, Account Management Job Description
- Maintain client documentation
- Participate in client meetings and presentations as appropriate
- First point of contact and coordination for KVGs (Kapitalverwaltungsgesellschaften), their advisors and auditors, and the business for all non-investment related client matters
- Ensure client issues are resolved with minimum impact to the client/the business
- Partner with Product Delivery team who Co-ordinate transitions / re-organisations / custody changes
- Own the execution of the global product roadmap and seek to optimize the delivery of a consistent client experience
- Identify synergies and efficiencies in how the account service product is supported and managed globally
- Represent JPM and account services at industry forums, seminars and conferences SWIFT
- Manage day to day risk & issues and be the escalation point for relationship issues
- Drive and lead development and execution of digital strategies such as online recruitment, engagement, and activation concepts for all social and email channels
- Define and execute search engine marketing efforts (SEO/PPC), key word analysis and Google analytic assessments and strategies
- Digital marketing platform experience
- Demonstrate deep professional experience in emerging media, with a clear understanding how to apply tools and technology to infuse innovative digital and social strategies into new and existing work
- Continually grow understanding and knowledge of client business and their competitive environment
- Educate internal peers and external clients of digital and social media trends
- Identify and assist in building new service offerings in relation to digital & social media
VP, Account Management Job Description
- Act as key contact for the client, key stakeholders, and the business for all service related client matters
- Partner with Product Delivery team who Co-ordinate transitions / strategic restructures / custody changes
- Provide support/partner with the client advisor
- Regularly participate in both sales and account mgmt
- Responsible for ensuring that process outputs for its ‘Pod’ are of high quality, in line with internal quality standards
- Trains and develops talent, provide SME / technical support (including training) to the OO
- Responsible for coordinating the effective completion of each assigned case from initiation to completion
- This role will be accountable for creating and maintaining a strategic account plan for a key national accounts across a region, spanning our company’s products and solutions ensuring that we are meeting and exceeding our customer’s needs and expectations
- Accountable to lead a collaborative strategic account planning process
- Providing leadership and exercise decision-making regarding priorities, best practices, methodologies, and operational execution to help build and maintain a matrix’ed high performing team assigned to this account
- 10+ years of related experience in the sales or service industry
- Has a good understanding of the asset management structure and key stakeholders
- Understanding of security markets
- Advantageous to have a Bachelor’s Degree
- 10+ years of related experience in sales, business development, and/or account management within an advertising technology company (digital video experience preferred)
- Ultra-high EQ
VP, Account Management Job Description
- Meets/exceeds defined revenue retention and growth and reference ability in assigned accounts
- Manage and set specific goals and manage resources and grow accounts
- Provide detailed and accurate revenue forecasting
- Practice sales accountability by measuring actions to desired revenue outcomes
- Monitor customer, market and competitor activity and provide feedback to company leadership
- Ability to assess client’s needs and build a sales presentation that articulates fulfilling unmet needs for clients
- A keen understanding of how to manage the sales cycle at an executive level
- Responsible for increasing revenue within managed client base, developing long-term, loyal client and partner relationships, negotiating complex amendment terms and insuring the delivery of excellent products and services
- Leverage data, analytics and industry knowledge to maintain and identify new revenue opportunities with existing clients
- Identify new Prepaid opportunities, features, and capabilities that can impact the success of the program and lead efforts to design and execute new employee/cardholder acquisition strategies
- Bachelor’s degree in business, health administration, or related discipline required
- A minimum of 15 years of experience with a minimum of 10 years in management roles of increasing responsibility and demonstrated experience leading and managing a services business with full P&L responsibility of at least $125-$200M with over 500 employees and leading an onshore and offshore Financial Services portfolio or a Professional Service consultancy
- A track record for recruiting and developing staff in line with practice growth plans
- An excellent reputation of partnering with other services providers and practices
- An instinctive ability to qualify leads
- Major program experience and extensive knowledge of the Retail Banking outsourcing industry
VP, Account Management Job Description
- Escalation point internally to prioritize client needs and desires
- Solidify relationships within managed client base through amendments which extend terms of the relationship
- Take an active role in product development planning and spearhead opportunities to optimize the customer experience for the product and streamline processes
- Identify and approve various client communications
- Drive and measure quarterly and annual team and individual goals
- Acute problem solving skills and the ability to engage appropriate colleagues to solve problems quickly and accurately
- Manage the P&L for the Sapiens business unit in the US
- Continuously targeting to lower the total cost of ownership for the customers
- Provide direction and leadership to staff
- Manage the profit and loss statements for each assigned account and manage to an operating budget, upsell targets, and sales growth goals
- Subject matter expertise in the Retail Banking outsourcing industry
- A minimum of 15 years of experience with a minimum of 10 years in management roles of increasing responsibility and demonstrated experience leading and managing account level P+L of at least $75-$100M with over 500 employees and leading an onshore and offshore Financial Services portfolio or a Professional Service consultancy
- Major program experience, thought leadership and domain expertise of the Retail and Wholesale Banking outsourcing industry
- Serve as liaison with underwriting, legal, and finance organizations
- Key executive liaison between the commercial markets and national accounts leadership
- Leverages capabilities and services from across the enterprise to create market-leading client solutions
VP, Account Management Job Description
- Forge high trust, highly effective relationships internally with teams such as underwriting, legal, product development and finance and externally with clients
- Be a representative to the marketplace, and as such, demonstrates visionary thinking that sustains a competitive advantage
- Understanding of all aspects at a macro and micro level of the Indian customers
- As a key interface with the customer you will be responsible for identifying Sales opportunities, providing guidance to the delivery organisation relative to communications, feedback, and problem resolution, to ensure customer satisfaction
- You will be responsible for understanding the customer decision- making process, both military and political, identifying the key stakeholders involved in the Decision Making Unit and understand additional aspects such as the requirement for partners and/or governing body approvals
- Managing and managing relationships with global and APAC Fund Provider accounts
- Contribute to effective negotiation and review of Service and Distribution Agreements with Fund Providers
- You will collaborate effectively on several topics with Legal resources dedicated to CS InvestLab with internal interface business partners including Fund Analysts, Front units, Legal, Operations, on several topics related to distribution of mutual funds
- You will manage all regulatory requirements to ensure compliance of our distribution and service agreements with the latest regulatory frameworks
- You should possess an above average University Degree, preferably in Law, Finance or Business
- A minimum of 10 years of health care industry experience with a health plan, broker, TPA, or vendors of data analytics or claims processing technologies
- 7+ years of experience in health plan or TPA operations or similar organization
- Analytical skills – review, interpret, and present financial and operational reports and dashboards
- Strong leadership presence and teamwork orientation
- Bachelor degree from an accredited university/college
- Experience in the warranty business desired