Travel Account Manager Job Description
Travel account manager
provides insight and develops initiatives to continually improve the Global Travel Team and the travel agency services on customer service and travel cost management.
Travel Account Manager Duties & Responsibilities
To write an effective travel account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included travel account manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Develop digital media plans and PowerPoint presentations for advertising proposals to include display, video, mobile and tablet
Developing and maintaining strategic relationships with media across all channels via regular communication and press appointments
Umbrella policy implementation and communication to all regions, including budgets, SLAs
Umbrella policy implementation and communication to the region, including budgets, SLAs
Overseeing the implementation of new business, working closely with national implementation teams to ensure customer expectations are met
Works proactively with the field sales force to identify new & existing business opportunities
Updates ACP quarterly reflecting any variance to AOP
Effectively and efficiently co-ordination on trouble-shoot resolution for the sales teams across different countries
Support the project implementations and coordination of the products and solutions
Coordinate product launch with product team and sales teams
Travel Account Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Travel Account Manager
Typically a job would require a certain level of education.
Employers hiring for the travel account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Marketing, Business/Administration, Management, Education, MBA, Economics, Accounting, Hospitality Management, Hotel and Restaurant Management
Skills for Travel Account Manager
Desired skills for travel account manager include:
Business Travel Industry
Compliance regulations and KPI´s
Controlling and other database applications
Corporate management
Customer agreements
English
Expectations
Policies
SLAs
Travel industry technology
Desired experience for travel account manager includes:
Analyse & validate business plans which provide information about customers, travel retail landscape, distribution strategy, pricing
Prepare budget and forecast for Travel Retail & regularly review business performance
Monitor merchandising assortment and identify opportunities to drive revenue
Participate in sales conferences
Evaluate & review the open-to-buy budgets and orders from designated accounts down to category level
Assist Senior Manager – TR in strengthening customer relationship while exploring new business opportunities with customers
Travel Account Manager Examples
1
Travel Account Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a travel account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for travel account manager
- Consistently and proactively pitching in order to securing maximum editorial coverage, including creatively establishing new angles to maintain press interest in existing campaigns creating ‘buzz’ around product launches, events, or news items
- Writing press releases, assisting with budget management, and managing events, including management of invitations and RSVPs
- Overseeing department interns as necessary
- General management of the press office
- Build and maintain long term relationships with a portfolio of existing partners, to grow their business and to maximise repeat feature business
- Support of our online customers as technical and expert contact
- Examination of technical integration options of the Traveltainment products with regard to customer-specific requirements
- Implementation of customer projects in collaboration with internal departments
- Agile and independent working method
- Liaise with high potential TMC partners and internal support departments to solve ongoing issues
Qualifications for travel account manager
- Assist in trade terms negotiations and closely monitor the execution of agreement
- Minimum 5 years experience in B2B sales role, preferably in Travel Agency (online or offline), Airline, or other sectors in Tourism/Travel industry
- Good understanding in Global Distribution System (GDS)
- Experience in travel reservation systems (GDS)
- Proven track record of achievement for targets and personal objectives
- Proven track record of selling in a high tech/travel industry
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Travel Account Manager Job Description
Job Description Example
Our growing company is looking for a travel account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for travel account manager
- Supporting Account Director on key e-commerce client relationships and programs/campaigns
- You will be responsible for a large portfolio of accounts (€50m gross booking) with Pan European / Global customers
- You will regularly report to your clients, using this as a platform to increase spend across various methods including new technologies, budget analysis and negotiation with travel providers
- You will engage in continuous client negotiations in regards to criteria such as retention, bookings, trading value and revenue
- Develop and execute an internal client strategy account and stakeholder engagement plans
- Analyze and interpret meetings/congress, travel and payment data
- Promote the use of agreed payment methods (incl
- To identify key opportunities with key customers on how to develop and grow market share/volume with the key retail customers within their remit
- Effective negotiation of cost prices, promotional calendars and trading terms including all contractual agreements
- Work closely with the Customer Marketing team, finance and operations teams to ensure key brand strategies are met
Qualifications for travel account manager
- Support the wider team, offering ideas, attending brainstorms
- Draft press and news releases to highlight client news
- Share interesting articles with the team and client where appropriate
- Provide input and manage the implementation of new and existing campaigns, identify and help plan PR events
- Think ahead, prepare for and anticipate issues and challenges to projects, highlighting critical consideration to the team leader
- Work across up to 8 clients at a time
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Travel Account Manager Job Description
Job Description Example
Our company is growing rapidly and is hiring for a travel account manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for travel account manager
- You will pro-actively look for new business opportunities while maintaining existing business partnerships
- Building trusted relationships with key client executives and travel managers
- Experience in launching programs and projects within the corporate space
- Manage key partners by building deep relationship with relevant stakeholders
- Liaise with key accounts and Sales Managers to solve ongoing issues, aggregating and analysing feedback to
- Achieve Service Level Agreement (SLA) / Key Performance Indicators (KPIs) and other contractual/performance commitments
- Drive continuous improvements and identify strategic opportunities for the client program
- Work with Technology team to ensure products/solutions are meeting the needs of the client
- Work with Operations team to drive program communications and process efficiencies
- Preparation of executive level communications and presentations
Qualifications for travel account manager
- Experience managing account teams and developing/mentoring junior staff
- Established press and influencer contacts
- Ability to think creatively and “connect the dots” in order to maximize relevant coverage
- Strong trade marketing experience in a managerial position within a multinational company (preferably in key account management and in the FMCG segment)
- Global travel retail experience is advantageous
- Strong analytical, customer relationship and negotiation skills
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Travel Account Manager Job Description
Job Description Example
Our company is hiring for a travel account manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for travel account manager
- Day-to-day contact and regular account field visits locally and abroad, both to customer’s offices and sales locations
- Periodically plan the region’s demand and actively seek potential business opportunities and flag possible risks and their likelihood
- Establishing long term business relationship with customers in which you will be functioning as a consultative business partner
- Collaborative Business Planning with Key locations in line with the strategy of both organizations
- Implement the Global Travel Retail Strategy and help to shape it and to build account plans
- Ensure perfect store execution, where store fixtures are well planogramed, with the correct assortment, and the right level of stock
- Train staff when necessary and make sure all stakeholders are knowledgeable of our active portfolio, and future listings/delistings
- Closely track sales and be able to drive them through analysis and understanding of the market
- Stay on top of market developments [Account, competition, ] and share key customer and market insights with Regional Business Manager and the organization
- Participate in trade shows and fairs and represent MITR in the region
Qualifications for travel account manager
- Ability to operate both independently and in teams whilst being results-oriented
- First work experience in the tourism industry, at a tour operator, in online travel distribution or in business development
- Online and technical affinity good understanding of requirements and process management
- You’re analytical and thrive in a data-driven environment
- Excellent verbal and written communication skills, including negotiation, persuasion and documentation skills
- Experience with Consulting in a client facing environment highly desired
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Travel Account Manager Job Description
Job Description Example
Our company is looking to fill the role of travel account manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for travel account manager
- Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by doing risk assessment and anticipating and resolving any potential roadblocks to successful completion
- Mapping of all E-Retail Players & Reserve and Collect players in the channel
- Evaluating their level of maturity and market opportunity
- Building a sell-out projections model by brand and by client
- Building an O2O attribution model for digitally influenced sales
- Following up with the client and ensuring all e-retail / reserve and collect / O2O initiatives are executed with excellence
- Providing regular content updates for the on-line brand catalogues and ensuring implementation follow-up
- Working with the digital project manager, marketing and commercial teams to ensure alignment and optimization of the on-line and off-line Marketing & Promo calendar
- Following up with the client on data sharing and reporting
- Tracking KPIs of E-retail Performance & O2O initiatives, establishing benchmarks and creating monthly reports to be shared with key internal stakeholders
Qualifications for travel account manager
- Some experience with Software as a Service (SaaS) or Cloud solutions is considered a plus
- Work with Analytics and CDS team to ensure reporting is accurate, timely, and provides value
- Work with operational leadership and subject matter experts to identify, understand and evaluate opportunities for process improvement and technology solutions
- Participate in opportunities with Advito and coordinate formal reviews with Advito and the client
- Communicate customer operations requirements to all operations leadership
- Escalate operational and technology issues without personally taking on responsibility of solving the issue