Regional Travel Manager Job Description
Regional Travel Manager Duties & Responsibilities
To write an effective regional travel manager job description, begin by listing detailed duties, responsibilities and expectations. We have included regional travel manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Regional Travel Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Regional Travel Manager
List any licenses or certifications required by the position: ACM, CCM
Education for Regional Travel Manager
Typically a job would require a certain level of education.
Employers hiring for the regional travel manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Business/Administration, Education, Management, Graduate, Health Care, Nursing, Marketing, Hospitality, Communication
Skills for Regional Travel Manager
Desired skills for regional travel manager include:
Desired experience for regional travel manager includes:
Regional Travel Manager Examples
Regional Travel Manager Job Description
- Develop a good partnership with Retailers
- Assist RBD with conferences and meetings
- Oversee the training for Global Watch Desk staff in call handling and case management for security operations
- Ensures the Travel Security portal is updated and relevant - Country Risk Ratings, High Risk Traveler User Profile, International SOS
- Proven success in an environment where winning senior level client sponsorship and stakeholder engagement is critical
- Conduct Quarterly business review for regional travel suppliers
- Ensuring implementation of the strategy by driving the team on the ground (defining KPIs, setting targets, following up with the teams)
- Driving implementation of marketing and merchandising
- Identifying and developing projects to enhance customer experience for respective category
- Developing partnership with brands across the region
- Solid understanding of corporate customers' segment needs and behavior
- Strong understanding of GDS & travel industry products, trends and success factors
- Ensure service delivery within the region, working with Operations counterparts
- Identifies the regional opportunities to use technology tools and processes
- Working with GAM, develops regional business continuance plans
- Drive, support & measure customer operations requirements to all owned, partner and affiliate servicing locations within the region
Regional Travel Manager Job Description
- Regional Sell in & Sell out
- Strategic retailer & shop staff relationships
- Negotiate additional spaces with retailers
- Maintain counter quality & merchandising
- Monitor stock
- Support the Global TLS Strategy to globalize current Card Member travel benefits
- Provide market intelligence to support regional and local negotiations of commercial terms for TLS air travel benefits, ensuring we offer the best value to our premium Card Members
- Defining and communicating activity plan to frontline staff to drive sales to these key preferred partners
- Identifying and matching premium Card Member offers with relevant communication channels
- Support delivery of premium communications by working with internal partners on front line staff training and tracking and communicating results
- Ability to handle multiple tasks on hand
- Support the delivery of regional MIS data
- Developing and executing team management strategies aimed at exceeding financial targets
- Setting clear goals and providing direction to the team
- Ownership and accountability for the supply of quality merchants from your geographical area of responsibility
- Meet and over achieve on new business sales targets and KPIs
Regional Travel Manager Job Description
- Ensure offers are bookable, relevant incentives are in place, and front line staff training is completed
- Supporting the planning and delivery of partner training and dedicated Travel Training/ Partner events
- Be a liaison between the Suppliers Relationships Team and relevant suppliers for FAM trip scheduling and preparation
- Managing ad hoc partner activity such as incentive programs and limited time offers
- Lead the sale of FlightGlobal solutions and products to define a clear strategy in a team approach with the account team, manage internal processes and stakeholders to ensure delivery capabilities
- Manage, develop and grow strategic prospects and existing customer relationships
- Delivery of set objectives to achieve revenue and growth targets
- Manage all aspects of the sales cycle
- Development and delivery of sales presentations to potential customers
- Identify, qualify and quantify all opportunities within an assigned region and lead sales efforts
- Provide regular updates to the BDD on progress of the team
- Work with Category Management teams to optimise revenues, coverage and quality of features
- Ensure that your team works seamlessly with Account Managers to provide best in class support for our partners
- Engage with marketing and merchandising to ensure your team delivers a pipeline of relevant inventory to assist with campaigns and initiatives
- Roll out company processes and team initiatives and incentives
- Provide positive leadership through periods of change
Regional Travel Manager Job Description
- Maintain and administer Global Travel Policy
- Jointly develop and implement the regional business plan with the corporate travel management company in line with the global travel strategy
- Improve client satisfaction scores for travel within the EMEA region, working with global and local teams to coordinate client surveys and feedback
- You will be responsible for strategy and behavior for travel in South East Asia, Oceania & India North East Asia regions
- Manage the operational relationship with all travel vendors, travel agency, on-line booking tools, airline, car, hotel, and conferences
- Provide internal travel communications via newsletters, trainings, admin emails, – in cooperation with Internal Communications
- Setting clear goals, providing direction and monitoring your teams performance to over achieve against their KPI’s
- Ownership and accountability for the supply of quality merchants from your geographical area of responsibility from existing and new merchants
- Work with Category Management teams to optimise revenues, coverage and quality of features for your team
- Engage in face to face sales meetings to mentor and support team members where necessary
- Provide coaching and support to drive results on a daily basis
- A minimum of 6 years as a B2B Sales Manager is required
- Have previously managed a sales team and sales KPI’s
- Proven experience in consistently over exceeding onset targets
- Proven track record in Hotel sales within an OTA, wholesaler or Flash deal background is beneficial
- Experience in winning and managing key regional travel accounts is essential
Regional Travel Manager Job Description
- Drive the Consumer PR and KOL strategy for Travel Retail’s APAC region to promote awareness and conversion amongst the traveling Asian consumer
- Partner with Travel Retail’s brand teams in APAC to develop a local PR and KOL strategy and annualized calendar to support their business needs
- Build a network of media and KOL contacts within the region who become ambassadors for our brands within Travel Retail
- Manage day-to-day Travel Retail media inquiries and KOL requests for APAC and act as connector between TRWW Communications and regional brand teams
- Drive signature APAC Travel Retail media and KOL events and ensure all Travel Retail events are executed to brand and channel standards
- Manage monthly PR and Social reporting for APAC
- Manage regional PR budget in line with business needs
- Develop Marketing Strategies for Asia-Pacific Travel Retail, aligned with Brand strategies
- Partner with Brand Marketing team to develop Marketing Launch calendar that drive brand equity and business
- Leverage brand assets to recruit, entertain and educate through programs such as OOH advertising, social media campaigns, influencers programs, digital advertising and retail events
- Engage in hiring and learning/development
- Strong problem solver and ability to analyse KPIs and trends
- Ability to make effective decisions and cope with pressure
- Ability to prioritise and work productively to meet deadlines
- Impeccable interpersonal and social skills, positive attitude, energetic approach and self-motivation
- An existing strong network in hotel, OTA or lodging providers