Corporate Travel Manager Job Description

Corporate Travel Manager Job Description

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Corporate travel manager provides subject matter expertise and support to Approving Officials to identify and resolve travel authorization and settlement voucher processing problems encountered.

Corporate Travel Manager Duties & Responsibilities

To write an effective corporate travel manager job description, begin by listing detailed duties, responsibilities and expectations. We have included corporate travel manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Manage all travel vendor relationships and programs (agency, air, hotel, car rental, executive sedan, and other travel related services), ensuring compliance with service level agreements and contracted pricing
Handle and oversee all travel arrangements (air, lodgings ) and operations
Assist with development, maintenance and administration of Travel Policy
Develop relationships with internal stakeholders to stay abreast of changes that could impact the program fix any issues
Increase revenues by means of Up-Selling and Cross-Selling
Ensure billing is accurate, on time and compliant to the client agreement
Decrease days of outstanding Accounts Receivable, if applicable
Increase payments by credit card or BTA, if applicable
Create and execute surveys and present survey results to support program requirements
Manages travel and expense software tools, which includes but is not limited to user support and program enhancements

Corporate Travel Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Corporate Travel Manager

Typically a job would require a certain level of education.

Employers hiring for the corporate travel manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Management, Business/Administration, Education, Marketing, Hospitality, Hotel and Restaurant Management, Finance, Communications, Tourism

Skills for Corporate Travel Manager

Desired skills for corporate travel manager include:

International travel regulations
T&E reporting and processing
ARC traffic document preparation
Air
Area Settlement Plan processing
Auto and other travel related areas
CTM/GDS solutions
Competitors and product innovations
Currencies
Customs

Desired experience for corporate travel manager includes:

10 years of travel experience is required
Established track record and proven leadership in travel industry, including implementing strategic vision, setting annual goals, developing action plans, and owning end-to-end processes
Owner of overall service delivery strategy
Identifies opportunities to use global technology tools and new processes
Communicates customer operations requirements to all owned, partner and affiliate servicing locations
Escalates operational issues without personally taking on responsibility of solving the issue

Corporate Travel Manager Examples

1

Corporate Travel Manager Job Description

Job Description Example
Our company is looking for a corporate travel manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for corporate travel manager
  • Service travel for offshore crews
  • Negotiate contracts or rates with travel service providers
  • Provide advice on travel documents, insurance, import/export regulations
  • Handle credit card programs and charges
  • Contribute to T&E reports and reimbursement processes
  • Ensure compliance in all aspects of travel procedures
  • Drive continuous improvement of travel programs and global consistency in execution
  • Provide travel reservations and related services
  • Manage Service Providers and Suppliers (travel agencies, airlines, hotels, car rental, and credit cards)
  • Manage reports and analyses in support of travel management strategies
Qualifications for corporate travel manager
  • Administer travel & travel-related systems (Concur, iExpense)
  • Maintain online booking tool and communications to streamline travel arrangement and communications
  • Monitor vendor/partner performance and assess to identify service enhancements
  • Actively forge and develop effective working relationships and compliance with executives and department heads
  • Minimum of 5 years’ business experience and five years in corporate travel management role managing mid to large travel spend
  • Experience with Global Distribution Systems (GDS) strongly preferred (Airline & Travel Agency reservation systems)
2

Corporate Travel Manager Job Description

Job Description Example
Our innovative and growing company is looking for a corporate travel manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for corporate travel manager
  • Supplier management, monitoring and evaluation of the Travel Management Company, Corporate Card Provider, Airlines, Hotels, Rail companies, Rental Car companies other travel service providers to the business
  • Ensure quality of service with vendors is in alignment with corporate expectations SLAs and corporate policies
  • Working with your multinational customer base to establish the business objectives of their travel programme
  • Consulting with your customer to develop an on-line adoption plan to meet their needs and budget goals
  • Managing account profitability by reviewing monthly income statements and taking action as appropriate
  • Assisting your clients with negotiation of profitable vendor contracts
  • Interfacing with key contacts at client sites to build multi-level relationships within their organisation
  • Conducting account reviews to schedule
  • Conducting annual client satisfaction survey and then recommending improvements or business changes if appropriate
  • Responsible for generating new business through implementation of a territory plan to include prospecting, cold calling, qualifying, proposal development and presentation, negotiating and closing the account
Qualifications for corporate travel manager
  • Created and maintained requirements, documentation and standard operating procedures around travel data processes
  • Excellent supplier and partner communication and relationship skills
  • Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
  • Minimum 10 years experience in travel management
  • Corporate experience, global travel program experience, and experience with Concur Travel and Expense all preferred
  • Identifies opportunities to use local/global technology tools and new processes
3

Corporate Travel Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a corporate travel manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for corporate travel manager
  • Ability to sell to committees with multiple stakeholders and influencers
  • Manage and develop the pipeline to meet the quota established by the Vice President/General Manager
  • Maintain extensive knowledge of current market conditions, industry changes, and competitive positioning to be shared with the sales team and leadership
  • Build and maintain key travel industry relationships
  • Represent the organization at local and regional business travel industry events as required
  • Manage and grow key corporate client travel programs with a consultative approach
  • Drive client revenue through sales and implementation of value added tools
  • Collaborate with Sales and Global Client Management team to roll out implementation of new accounts
  • Improve profitability through pricing, alternate revenue generation opportunities and value added tools
  • Conduct regular business reviews and leverage the Client Review as a consultative tool
Qualifications for corporate travel manager
  • Stay abreast of travel industry developments and changes, and utilize that knowledge to become a trusted adviser and to convert prospects to customers
  • Motivated self-starter with the proven ability to work independently
  • College degree and must have a minimum of 3 years of work experience in B2B sales and/or Corporate Travel, with proven ability to meet or exceed quota
  • Demonstrated prior success in selling corporate travel is preferred
  • Experience in consultative, solution-based selling
  • In depth knowledge of the Global Business operating locations
4

Corporate Travel Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of corporate travel manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for corporate travel manager
  • Implement measurement tools and agree key metrics across all service delivery platforms
  • Ensure all Service Level Agreement requirements are met and remedial action taken if required
  • Meet compliance requirements by maintaining current signed contracts that includes Service Level Agreement, pricing and product commitments
  • Improve profitability through pricing, alternate revenue generation opportunities and introduction of low cost servicing platforms
  • Complete at risk reporting requirements
  • Drive and take lead on department and business projects
  • Demonstrate professionalism and knowledge and improve vendor relationships to leverage the best scenarios and rates for the business
  • Maintain and enforce corporate travel policy
  • Manage vendor relations for all travel and expense suppliers
  • Manage and develop relationship with travel management company
Qualifications for corporate travel manager
  • Proven ability to analyse information about geopolitical and physical security risks, and to produce detailed and accurate threat assessment reports
  • A strong understanding of travel corporate security and risk management best practice
  • Proven ability to develop and implement security, risk and governance strategies, policies and processes and audit programmes
  • Investigative and Fraud related experience a plus
  • Able to be on call out of hours
  • MBA / Bachelor’s Degree in business, management, hospitality, tourism or relevance
5

Corporate Travel Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of corporate travel manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for corporate travel manager
  • Serve a primary administrator for the Certify expense management system
  • Responsible for program KPI’s, managing data and reporting suite
  • In conjunction with treasury, administer P-Card program
  • Support meeting planning activities
  • A base salary of $30,000 plus unlimited sales incentives – the more you sell, the more you earn!
  • Interact with key partners for clients by providing actionable recommendations and valuable reporting on program initiatives
  • Negotiate with travel suppliers on behalf of Egencia clients to maximize cost savings and program effectiveness across the lines of business
  • Work closely with Sales and Account Management team in EMEA to gain new clients and retain existing ones, to ensure consistency with client
  • Participate in selling any new Consulting product/concept to targeted Egencia clients within the region
  • Feedback region specificities/needs to global management
Qualifications for corporate travel manager
  • Strong written and verbal communication skill in English and Thai language
  • Understanding of Business Travel, Airlines, Hospitality and Technology Solutionsis preferred
  • Good financial acumen to assess profitability and opportunities to grow and retain corporate accounts
  • Ability to network and build web of influence internally and externally
  • Proactive team member to work in a dynamic team working independently
  • Experience managing corporate travel client in the pharmaceutical industry (strongly preferred)

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