Sales Operations Administrator Job Description
Sales Operations Administrator Duties & Responsibilities
To write an effective sales operations administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included sales operations administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Sales Operations Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Sales Operations Administrator
List any licenses or certifications required by the position: TUV
Education for Sales Operations Administrator
Typically a job would require a certain level of education.
Employers hiring for the sales operations administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Marketing, Education, Business/Administration, Finance, Communication, Computer Science, Event Management, Athletics, Accounting
Skills for Sales Operations Administrator
Desired skills for sales operations administrator include:
Desired experience for sales operations administrator includes:
Sales Operations Administrator Examples
Sales Operations Administrator Job Description
- Engages with fan demographics and manages data entry fan demographic database, while using the information to leverage external revenue opportunities
- Works closely with Lion Champion Fund, Lion Sports Properties, and all fan engagement activities
- Prepares ticket sales reports and assists with forecasting sales based on marketing initiatives
- Manages game day and daily box office and ticket sales
- Performs outbound sales calls to obtain and grow ticket purchases
- Assists with ticket application design, creates events and ticket packages using ticketing software and assigns seats
- Assists with ticket publications, marketing pieces, and season ticket renewals and pricing structures
- Develops and implements ticket sales strategies to obtain and grow ticket sales with prospective groups, seasons, and individual ticket purchasers
- Manage general administrative duties such as auditing and submitting expense reports, creating purchase orders, making travel arrangements
- Oversee all issues related to building lease and maintenance, copier/printer, phone system
- Minimum Diploma, a degree will be an advantage
- Strong Customer Service experience and strong interpersonal skills
- Excellent organizational skills and collaborative work style
- Learn and retain new concepts and technology quickly
- Follow through on all assignments independently, and open to directions
- Able to work amiably in a team environment
Sales Operations Administrator Job Description
- Maintain MasterData integrity within CRM and CPQ, library of product images, logos and quick links to deliver an optimal user interface
- Lead the utilization of Salesforce.com across the sales organization via proper management of leads and quoting data
- Lead the reporting and analytics of tradeshow leads and quoting data
- Collect and analyze ad hoc sales data as needed by the business
- Prepare and distribute standard weekly, monthly, quarterly and ad hoc reports to Senior Management and Sales team
- Provide data in ‘sales’ formats that can be used for internal management meetings and external account level presentations
- Extract syndicated and/or customer specific data, interpret, analyze and make recommendations based on analysis
- Create sales tools and templates based on fact-based analysis for use in business planning sessions
- Coordinate with Finance to ensure useful financial reporting and forecasting that is timely and accurate
- 2-3 years of Salesforce administration experience in a production environment
- Working knowledge of statistical reports and their applications
- First level university degree in Business, Finance or Marketing is required
- Two years’ experience in a customer contact environment
- Previous data entry and/or customer support experience is a plus
- Previous experience running and review reports is a plus
- Experience with Salesforce.com Reports, Dashboards, and Sales Forecasting a plus
Sales Operations Administrator Job Description
- Daily Management of SFDC including users, reporting , permissions, data integrity, process and fields
- Understanding of Sales cloud process
- Create and Manage Users, roles and profile assignment
- Complete bulk imports and exports of data using data loader or import wizard
- Maintain data integrity thru data cleansing and de duplication
- Manage user access to app exchange tools and enhancement requests
- Create and manage fields,formulas and Sales process
- Provide customer service to salesforce users
- Assist developers with configuration and data migration
- Support release planning and deployment with the IT team
- A minimum of four years’ experience in Sales Administration
- Salesforce.com certifications highly desirable (Advanced Administrator, Developer, Service and/or Sales Cloud)
- 1+ year(s) of CPQ system experience (Salesforce preferred)
- Experience with data modeling, migration tools, and Apex or Visualforce a plus
- Strong analytical, data & project management, and follow-up skills, plus the ability to work on multiple projects concurrently
- Be proactive and not reactionary to issues / business situations
Sales Operations Administrator Job Description
- Certified in Salesforce Administrator(201)
- A highly motivated, can-do, team oriented attitude
- Dedication to quality and client satisfaction
- Ability to get on with a wide range of personalities and cultures
- Provide support in the preparation of formal responses to RFQ’s, and customer inquiries
- With the support of the Manager, Technical Sales Support, National Sales Managers and Regional Sales Directors, provide cost control on projects to maintain product margin targets
- Support the regional sales account managers with special pricing requests to all factories
- Maintain the transfer pricing database from all factories
- Sales Force Automation (SFA) maintenance
- Sales Operations data base population and management
- Lead or take part in assigned improvement projects, UAT
- Supports local market development events hosted by our sales and marketing teams
- Computer mastery
- Advanced English, Spanish level required
- 5+ years experience in Sales Operations, management experience a must
- Experience in driving a service organization continually improving delivery to customers
Sales Operations Administrator Job Description
- Assist in the maintenance, stocking and distribution of all marketing material (product specifications, brochures)
- Running reports for sales intelligence and forecasting
- Maintain the integrity of OU Sales Territory’s records, working with Sales Managers and sales reps to ensure correct assignments
- Working directly with the OU Sales team to identify issues and provide solutions
- Review collected data for accuracy, and present findings to the Sales Operations Director
- Develop and maintain good working relationships with internal support groups (back office Operations teams etc), to ensure data processing is managed in a timely and accurate manner
- Document and maintain documentation of the processes related to his/her tasks
- Add, remove and maintain changes to customer data as it relates to enrollment on Loyalty Programs, Emerging Market, and Special Pricing Agreements
- Validate weekly enrollments to various loyalty programs and update master spreadsheets and databases
- Provide third party loyalty program vendor with weekly documentation for loyalty programs enrollments and statuses
- Bachelor’s Degree in Sales, Business Administration, Marketing or related field
- Handling invoices (coding, PeopleSoft ) from suppliers (hotels, couriers, speakers)
- Knowledge of Database Engineered Systems (ODA, Exadata) is a plus
- Data Warehouse design is a plus
- Shell scripting for administration, monitoring
- University degree/diploma (or equivalent) in Computer Science field