Representative, Field Service Job Description
Representative, field service
provides hands-on assistance involving troubleshooting and diagnostic support for all related systems, equipment failures, or service issues.
Representative, Field Service Duties & Responsibilities
To write an effective representative, field service job description, begin by listing detailed duties, responsibilities and expectations. We have included representative, field service job description templates that you can modify and use.
Sample responsibilities for this position include:
Experience of the EJ200 propulsion system and maintenance at First and Second Line is essential
The ability to work as part of a deployed multi-disciplinary team and on personal initiative is essential
Contributing to project effectiveness by identifying short-term and long-term network issues
Travel to customer locations to assemble and install dispenser equipment, including electrical components
Trouble shoot basic electrical and mechanical equipment to insure all parts are operational
Assemble, install, service, maintain and repair dispenser equipment as needed
Work with supervisor to plan and organize installations for maximum utilization and efficiency of materials and equipment
Assist with concrete product testing at the customer's location
Maintain inventory of equipment and parts
Work closely with sales team and customers to insure excellent customer satisfaction with product and service and to resolve issues
Representative, Field Service Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Representative, Field Service
List any licenses or certifications required by the position: NATE, CE, DOT, II, IAT, CCNA, TWIC, MSHA, A&P, FAA
Education for Representative, Field Service
Typically a job would require a certain level of education.
Employers hiring for the representative, field service job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Technical, Engineering, Associates, Electrical Engineering, Education, Electronics, Military, Electrician, Technology, Electrical Engineering Technology
Skills for Representative, Field Service
Desired skills for representative, field service include:
Assigned equipment to provide timely repair and effective maintenance
Continuous improvement
Lean principles
MS Office applications
QED products
Related parts applications
Cooling towers
Wastewater treatment systems
Boilers
Electrical test and diagnostic equipment
Desired experience for representative, field service includes:
Five (5) years of experience evaluating and servicing electrical distribution or control systems
Reside within 80 KM of assigned location
3-5 years servicing MEGTEC equipment or related industrial equipment
Follow up on commitments made (sending out promotional materials, POP)
Stay current on industry trends, products, and communications
Act as liaison between new construction sales and customers in responding to issues and/or problems
Representative, Field Service Examples
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Representative, Field Service Job Description
Job Description Example
Our growing company is looking to fill the role of representative, field service. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for representative, field service
- Provide technical guidance and advice to the customer
- Present a positive image of self and company’s services
- Provide inspection support and perform repairs, sustainment maintenance, retrofits, and medications to multiple platform vehicles
- Conduct technical analysis of vehicle implementations, modifications and enhancements
- Document and submit company expense reports and time cards
- Monitors fleet status and operational issues
- Assists with customer training, by preparing instruments and supplies giving presentations
- Enters various types of data
- Participates in depot repairs via equipment repairs, training, (may be on a rotational basis)
- Must be client-focused, working in conjunction with other ULS teams and Sales
Qualifications for representative, field service
- Minimum of 2 years of work experience in the water industry or in a related field (Or 4 years training (college, military, vocational / technical school)
- 8 Years participating in design and development activities, with a B.S./B.A
- Excellent oral and writing skills are required
- Required to obtain and hold a Secret level security clearance
- Must be able to stand for long periods of time and frequently bend, twist, reach, stoop, kneel or crouch
- Must have hand dexterity to manipulate and handle materials
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Representative, Field Service Job Description
Job Description Example
Our growing company is looking to fill the role of representative, field service. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for representative, field service
- Participate to the issuance of a weekly report to the management
- Participate to the bi-weekly coordination meeting (conference call) with the factory (Brest)
- Follow the equipment send for repair and advise the prime
- Carry out all tasks as requested of your Project Foreperson/Supervisor, or Team Leader
- Identify questionable quoted disposal, transportation, labor or material rates and present to the General Manager before quote is released
- Set up new customers that result from incoming service requests and ensure customer information is accurately input
- Perform roofing site inspections/ audits as assigned
- Assist in problem resolution, complaints, audits, and provide professionally written documentation
- Of site conditions and conclusions
- Developing a customer support plan and executing strategy
Qualifications for representative, field service
- Interface heavily with Service Admin/MSRC billing processors to ensure proper & timely invoicing
- Demonstrated proficiency with computers and Windows software
- The successful incumbent will have served a recognized apprenticeship or equivalent period of training and will have 1-3 years of cross functional or industry related experience
- Higher experience/skill levels may balance lower academic qualifications, and vice versa
- Motivational and communications skills ability to interact in a training capacity
- Ability to use PC with Windows based software
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Representative, Field Service Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of representative, field service. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for representative, field service
- Test and verify functionality of received hardware
- Develop discrepancy reports upon identification of problems encountered with equipment
- Serve as primary contact in country to receive and track validated requirements for additional units/systems and communicate those requirements back to the CONUS team
- Train available personnel on system usage and capabilities
- Provide liaison support to facilitate communication between the CONUS based development and the end user to record and track end user system requirements and functionality requests
- Travel with military units to remote locations to perform FSR duties
- Perform field modifications as needed to support local environmental conditions unique to a given deployment
- Completes compliance and job specific training, including the EnerSys Reserve Power Service School 101 the first year of employment
- Review reported malfunctions and identify / analyse any undesirable trends
- Manages challenging or sensitive customer situations
Qualifications for representative, field service
- Requires the ability to document proceedings of conversations
- College Diploma or Technologist Diploma – Engineering, Electrical Technology, Electronics, or related discipline
- Possess a sound knowledge of industrial codes and standards
- Strong ability to multi-task and work independently under pressure
- Ability to problem solve and respond to standard situations
- Demonstrated ability to work together with sales, distributor, and the customer
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Representative, Field Service Job Description
Job Description Example
Our company is looking to fill the role of representative, field service. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for representative, field service
- When at customer site, looks for other business opportunities outside current scope of work and lead them to the sales team
- Assisting with the delivery and distribution of the newspaper and other products
- Provide regular status and progress reporting to management
- Participate in the preparation of proposals
- Setup and support demonstrations
- May provide technical knowledge and assistance to other engineers and support personnel
- Performs daily process application quality analysis
- Assists in the diagnosis of problems and product malfunctions on customer applications on site and over the phone
- Assists in the installation and diagnostic analysis of new or modified components in customer application
- Participates the product failure analysis process by leading in the root cause investigation
Qualifications for representative, field service
- Ability to speak & write fluent English Candidate will be required to submit to regular drug and alcohol testing as per the health and safety standards in the oil and gas industry
- Ability to manage others to complete assigned projects
- Ability to communicate complex ideas and technical information to customers in a clear and concise manner
- Industrial networks (DH+, DeviceNet, ControlNet, EtherNet/IP, Foundation Fieldbus, HART)
- Human Machine Interface (PanelView Standard, PanelView Plus, Wonderware)
- DCS (PlantPAX, Delta-V and Experion)
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Representative, Field Service Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of representative, field service. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for representative, field service
- Provide training to customers on procedures and products
- Perform installation and maintenance of equipment as necessary
- Completes all required reporting on a timely basis
- Develop long-term customer relationships with project clients through managing and interpreting their requirements
- Contribute to project effectiveness by identifying short-term and long-term network issues
- Ride on Air Force military convoys to observe and troubleshoot network technical issues
- Assist Air Force convoy personnel with procedures and optimization of the WaRTAK system
- Provide project technical assistance, product education, and training to customer
- Lead on-site technical team and meet customer requirements
- Assist in the design of solutions to meet customer requirements, including RF antenna solutions, physical interfaces and custom installation that meet customer requirements
Qualifications for representative, field service
- A degree is preferred with focus on Engineering, Manufacturing, or Quality
- Knowledge of and sound professional experience with electronic and electro-mechanical engineering, testing equipment used for verification, checkout and calibration of electronic equipment
- Knowledge of and sound professional technical experience with micro-computers/PC based systems
- Fluency in the local language and in English, both written and spoken
- Ability to identify and repair complex software and network problems
- Highly proficient at diagnosing and solving complex mechanical problems, including simple vacuum leaks