Field Services Representative Job Description
Field services representative
provides installation and training for installation of Caterpillar hardware and software solutions directly to the oil & gas industry.
Field Services Representative Duties & Responsibilities
To write an effective field services representative job description, begin by listing detailed duties, responsibilities and expectations. We have included field services representative job description templates that you can modify and use.
Sample responsibilities for this position include:
Designing and implementing client interaction engagement model for Relationship Managers across the Omni Channel and E-Commerce organization in Chase Commerce Solutions
Develop and lead regular consultative coaching workshops with Relationship Managers to improve communication and consulting capabilities in delivering an exceptional client experience provided by Relationship Managers both to their internal and external clients
Build Subject Matter Expertise aligned to each vertical in the Omni Channel and E-Commerce segment within Commerce Solutions
Develop streamlined and automated processes and procedures to simplify the day-to-day experience of the Relationship Manager
Ensure Relationship Managers remains committed to controls, compliance and the overall safety and soundness of our merchant and consumer communities
Become an active member of the Chase Merchant Services Leadership team with the ability to work effectively and collaboratively across multiple business functions, including Business Development, Technology, Operations, Product Marketing, Compliance, Risk, Strategy and Finance
Assist in technical support for users of intra-operative imaging system
Be available for service related calls coming from the Authorized Agents, retail stores, and Market Managers
Be familiar with BOECOM Process and able to draft assistance requests
Reports to Site Lead (Maintenance Manager for technical requirements)
Field Services Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Field Services Representative
List any licenses or certifications required by the position: II, IA, CPL
Education for Field Services Representative
Typically a job would require a certain level of education.
Employers hiring for the field services representative job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Marketing, Business, Education, Technical, Engineering, Social Sciences, Communications, Electrical Engineering, Military, Electronics
Skills for Field Services Representative
Desired skills for field services representative include:
Essential
On-going
Industry oil and gas practices
Practices related to the selection of drill site locations and the construction of drill sites
State and federal environmental rules and regulations
Trade & technical terminology
Commercial and residential buildings
Electrical distribution systems
Roofing related products and their installation method
Medical Device & Radiology business
Desired experience for field services representative includes:
High achievement orientation with ability to lead and motivate others around results
Demonstrable skills in Microsoft Office products ERP and CRM software packages including SAP and SalesForce.com
Minimum 2 to 5 years’ job related experience in outside sales or service required, covering a specific territory with multiple account locations
Preferred background will include specific experience with a wireless carrier or other monthly billed service provider that sells through retail distribution (such as DirecTV, DISH Network, pre-paid long distance services)
This is a dynamic department and responsibilities will change as needed
Attends local maintenance meetings
Field Services Representative Examples
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Field Services Representative Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of field services representative. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for field services representative
- Design and conduct research or technical studies to support functional areas
- May fill in for site personnel during leave periods or periods of high demand
- Reports to Maintenance Manager for technical assignments and Site Manager for Attendance)
- Attends local maintenance meetings, pilot debriefs and establishes rapport with all squadron mechanics and supervisors
- May fill in for site material coordinators during leave periods or periods of high demand
- Participate in resolving complex operational problems that require a high level of ingenuity, innovation, and coordination with the RAF customer
- Provide troubleshooting and repair guidance, engineering disposition, and training on the operation and maintenance of the C-17
- Investigate and pursue courses of action necessary to safely support RAF missions including assistance with spares supply and support equipment
- Analyze reported problems for potential safety issues
- Translate contract and customer requirements into work requirements, processes and tasks
Qualifications for field services representative
- Must be able to lift and carry boxes and other awkward items weighing up to 50 lbs, including up and down stairs
- AA/AS degree or 10 years of experience
- Assist in interpretation of existing publications, drawings and processes and develop improvements where required
- You will have a strong background in repair and maintenance airframe structure and hydro-mechanical systems
- You will also have a strong background and familiarity with the operation, maintenance and fault diagnosis of aircraft electrical, environmental, propulsion, mission, avionics, and communication systems
- Knowledge of both USAF and RAF processes, procedures and protocols and the ability to apply this knowledge to develop action plans will mark you out from the crowd
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Field Services Representative Job Description
Job Description Example
Our growing company is hiring for a field services representative. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for field services representative
- Attends and actively participates in pre-construction meetings with our customers, sales, operations management, and QC to ensure appropriate mix and performance
- Participates with large jobs to insure quality delivery and placement
- Effectively addresses customer concerns/complaints
- Maintains records and writes reports regarding jobsite issues, driver performance, and product problems
- Trains with sales, QC, and operation personnel to become knowledgeable regarding technical updates and industry standards
- Participates in routine employee communications meetings
- Notifies the sales of anything pertinent regarding the business
- Communicates frequently with the sales, QC, and customer service personnel to coordinate the overall effort
- Establishes consulting relationships with customers while effectively represent the company’s best interest
- Maintains environmental, housekeeping safety, and business conduct to comply with company standards and government regulations
Qualifications for field services representative
- Prior field experience in troubleshooting complex integrated systems, within an operational environment utilizing Technical Orders, engineering drawings, wiring diagrams, system schematics and historical repair data is highly desirable
- Strong communication skills, both verbal and written critical for reports
- Ability to lift heavy equipment and materials, ladders
- Ability to lift heavy equipment and materials, climb ladders
- Works in an unstructured environment
- Assist with market and pricing studies
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Field Services Representative Job Description
Job Description Example
Our company is looking to fill the role of field services representative. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for field services representative
- Provide technical assistance through on-site guidance and (OJT) training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including
- Process a varietyof activities associated with sales order management, MASterMind account preparation andtransactional support
- Perform due diligence on all transactions and sales orders
- Submit Opportunity Detected during his/her interventions
- Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs
- Will escalate to FS technical expert in the countries as needed when unable to solve a technical issue
- Can remotely investigate the origin of the breakdown and submit fixes (in a service bureau for example)
- Very important you develop and execute strategies for selling services to merchants in assigned territory
- Identifies new prospects and revenue opportunities for merchant services through referrals, lead lists, referrals from current merchants and self-sourcing, additionally ensuring line of business partners are included in every warranted opportunity
- Works directly with merchant services line of business product and technology teams to discuss deals, merchant’s current partners, our support options and how to cross-sell FIS services/solutions options
Qualifications for field services representative
- Working familiarity with various managed healthcare provider compensation methodologies, primarily across Medicaid and Medicare lines of business, including but not limited to, fee-for service, capitation and various forms of risk, ASO
- 5 years experience in provider contract negotiations in a managed healthcare setting ideally in negotiating different provider contract types, physician, group and hospital contracting, etc
- 5 years experience in provider contract negotiations in a managed healthcare setting ideally in negotiating different provider contract types, physician, group and hospital contracting
- Teamwork the ability to work well individually
- Four-year degree in Finance, Economics, Business Management or similar preferred
- Accounting and/ or payroll experience
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Field Services Representative Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of field services representative. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for field services representative
- Work with customers or installers as directed by Tandus-Centiva Management on specific projects to insure Tandus-Centiva products are installed satisfactorily
- At the direction of the Field Service Manager, respond to complaints regarding possible failure of Tandus-Centiva products that have been previously installed
- Preparation of expense reports within two weeks of completion of travel
- Available to travel at, or in excess of 75% of the time with some weekend work required
- During periods between travel Monday - Friday available to field calls, and to respond to installation or project related questions or inquiries via email
- Coaching and Training for Contract Services Management Team
- Installs equipment in support of network and customer requirements
- Interacts with customers to provide a high level of customer satisfaction
- Performs preventative/scheduled maintenance and inspections on facilities and equipment
- Interacts with and manages vendors, as required, for the installation of infrastructure or when maintenance activities are required
Qualifications for field services representative
- Must hold valid FAA Airframe and Powerplant Certificate
- Understanding of promissory notes
- Associates Degree in Electronics or related field equivalent experience
- Undergraduate degree in Labor Relations, business, film production, or related discipline preferred
- 3-5 years’ applicable industry experience or an equivalent combination of education and experience
- Experience on sets for film or television production is desirable
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Field Services Representative Job Description
Job Description Example
Our company is hiring for a field services representative. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for field services representative
- Identifies problems and implements changes to enhance system efficiency and responsiveness
- Completes and submits daily documentation
- Obtaining
- And communicating significant market intelligence and sales opportunities for both assigned programs and support
- Perform due diligence on all transactions and sales orders Assist with special projects as needed
- Hours of operation vary due to business needs
- In this role, you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning
- Must be available on
- Implement the local strategy in a country or group of countries, in line with global strategy recommendations
- Achieve FS revenue and growth targets for indirect approach
Qualifications for field services representative
- Juris Doctor degree a plus, but not required
- Requires a Bachelor’s degree and a minimum of 1-3 years of Medicaid preferred other Healthcare claims processing experience or 5 years of relevant work experience
- Experience with AS400, MAStermind and CRM preferred
- Bachelor degree in engineering or computer science - Desirable
- 4-5 Years’ experience with programming and configuring SCADA software packages, PLC platforms, Microsoft Operating Systems, OPC, SQL, and OLE clients and servers
- Strong SCADA knowledge and control systems experience