Specialty Representative Job Description
Specialty Representative Duties & Responsibilities
To write an effective specialty representative job description, begin by listing detailed duties, responsibilities and expectations. We have included specialty representative job description templates that you can modify and use.
Sample responsibilities for this position include:
Specialty Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Specialty Representative
List any licenses or certifications required by the position: CHAA, CFE, CPR, CSR
Education for Specialty Representative
Typically a job would require a certain level of education.
Employers hiring for the specialty representative job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Marketing, MBA, Education, Life Sciences, Medical Science, Business/Administration, Science, Military, Associates
Skills for Specialty Representative
Desired skills for specialty representative include:
Desired experience for specialty representative includes:
Specialty Representative Examples
Specialty Representative Job Description
- Verifying insurance coverage for potential new patients
- Re-verifying insurance for existing patients in order to process patient prescription needs successfully
- Demonstrating excellent customer service to patients, healthcare professionals, and insurance carriers
- Routing calls to appropriate departments
- Interacting with members who may have serious chronic conditions and remaining sensitive to their needs
- Perform exceptionally while in a fast paced, high volume environment
- Obtain accurate demographic, insurance and financial information from healthcare professionals and patients to complete enrollment a
- Confirm final outcome with the patient in a timely and professional
- Proficient in current product, market and disease state knowledge across a complex product portfolio
- Receive high volume consumer calls and answer questions regarding program benefits, coverage, and claims process
- Bachelor’s degree in Food Science (master’s degree preferred)
- Team player, goal oriented and self-starter
- Ability to operate independently without frequent supervision
- Knowledge of daily LTL operations and national motor freight classification guidelines
- Requires strong interpersonal and persuasive skills in order to communicate effectively with customers & prospects, overcome objections to close sales
- The Specialty Sales Representative – Pulmonology will be responsible for managing the business within a specific geographical territory
Specialty Representative Job Description
- Enter or verify customer information and/or program data into the computer system
- Determine the appropriate solution, educate callers on policies, warranties, services and procedures
- Document solution and other information into the computer system
- Ensure customer satisfaction by remaining focused on the call and displaying
- Interacting with members who may have serious chronic conditions
- Responsible for accurate and timely verification of existing patients’ prescription drug coverage specifically relating to disease state and type of prescriptions, supplies and services requested
- Review billing system to verify patient’s eligibility to receive medication and update necessary information
- Contact doctors’ office staff for information to help resolve outstanding claims or insurance issues
- Accurately quote pricing for medications for a patient and appropriately code and enter text notes into the pharmacy system
- Update patient on unresolved issues as it relates to coverage status and delays in the processing and receipt of medication orders
- Minimum of 2 successful years in Specialty Pharma Sales
- Proficient with MS Office Suite, Outlook, internet
- Minimum of 2 years experience in a hospital environment is a strong asset
- Women’s healthcare and/or injectable sales experience preferred
- Buy and Bill experience preferred
- At least 1 year of experience in a customer service related role
Specialty Representative Job Description
- Will call on high volume accounts, hospitals and is responsible for working various consumer events throughout the year
- Ensure that all administrative tasks (i.e., training modules, expense reports, business plans, ) are completed promptly and accurately
- Re-verifying insurance for existing patients in order to process patient
- Of the Specialty Pharmacy by enhancing our members experience within their
- Work as a team and depend on each other
- Provides management with customer feedback and market place information
- Determine, implement and monitor optimal resource
- Answering inbound and making outbound calls
- They will be responsible for developing an understanding of the issues and opportunities within their territory, particularly in managed health care
- The Representative maintains accountability for all pharmaceutical samples and stock packages in accordance with FDA and PDMA guidelines
- Ability to communicate effectively and professionally, strong verbal and written
- Must reside in the state of Tennessee
- College/University Degree (4 year BS or BA) required with a minimum of two years related client relations experience and/or training
- Knowledge of the pharmaceutical industry required
- 2 years' of recent successful specialty pharmaceutical sales experience, preferably in Diabetes
- A documented history of sales success & delivering results
Specialty Representative Job Description
- Assisting pharmacy services staff members with answering phones, triage calls, filing and other administrative support activities
- Work are a team and depend on each other
- Direct one-to-one communication with physicians and health care professionals in support of approved product indications
- Contacting medical professionals and explaining features and benefits of products offered
- Planning and organizing speakers programs in territory
- Timely and accurate completion of all administrative expectations
- Outbound calls as required
- Assisting pharmacy services staff members with answering phones, filing and other administrative support activities
- Responsible for account maintenance and updates
- Meet or surpass all financial and strategic objectives for the territory
- Minimum two-five (2-5) years customer service required
- Lung cancer, preferred
- Minimum of 2 years of experience in a hospital, specialty or oncology environment is a strong asset
- Experience with Specialty Pharmacy
- Managed Care experience in complex selling environments
- Minimum 2 years of client service and/or sales experience
Specialty Representative Job Description
- Contribute to the overall success of the team
- Achieve/surpass sales objectives and effectively manages territory budget
- Uses territory and customer information and knowledge to identify market opportunities in order to influence targeted health care professionals to support the use of Sanofi promoted products
- Deepens relationships and builds influence with advocates / customers
- Develops advocates, influencers and speakers to support our business needs
- Maximizes Hospital sales and influence by ensuring formulary inclusion for Sanofi products and developing hospital and discharge protocols to optimize patient treatment
- Aligned to strategy, develops and executes approved area plans to a high standard ensuring maximum impact of company and product messages in line with the product monographs and ethical standards
- Measures and evaluates impact of territory plans and rapidly adjusts accordingly to maximize performance
- Manage company resources efficiently and effectively
- Develop new accounts and expand existing accounts
- Minimum of 3 years’ experience in immunology, or biologics is a strong asset, preferably in Rheumatology
- University/Bachelor’s Degree Medical or Pharmaceutical
- Ability for high level of travel locally and within surrounding territories
- Administration DEC or work-experience equivalence
- At least three 3 years’ experience as Customer Service Representative (preferably Business)
- Knowledge of general products and services (IT, voice, data, Internet )