QA Support Job Description
QA support
provides technical assistance with design and establishment of the relational network database to include identification and development of requirements in building the database, monitoring the system, and training J9 personnel on use and utility.
QA Support Duties & Responsibilities
To write an effective QA support job description, begin by listing detailed duties, responsibilities and expectations. We have included QA support job description templates that you can modify and use.
Sample responsibilities for this position include:
Actively support all Compliance Initiatives with the Value Stream and Plant
Actively support all defined Value Stream and Plant goals and objectives
Work as an integral member of authorised Value Stream Process Excellence
Implementation of enterprise web applications
Providing accurate information to the game teams at EA Tiburon, Customer Experience team and QA departments around support for the studio’s products
Identifying and developing both proactive content and communication based on player feedback and communication
Providing consultation/communication to advisors for product questions/issues
Reaching out to players in a friendly, professional, and personable manner
High product knowledge obtained via intense game play and review of service cases is required to understand and resolve issues
Serve as escalation point for more junior team members
QA Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for QA Support
List any licenses or certifications required by the position: QA, LEED, CN, SSL, DNS, API, GMP, QP, ITIL, GDP
Education for QA Support
Typically a job would require a certain level of education.
Employers hiring for the QA support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Engineering, Technical, Education, Science, Biology, Business, Biotechnology, Life Science, Chemistry
Skills for QA Support
Desired skills for QA support include:
Job skills and complete orientation and training classes
Database schema management
Microsoft Office products
MySQL and PostgreSQL
Relational and multidimensional database management systems
Software design and SDLC
System testing best practices and methodologies
Application testing and support and operation in financial institute
Business process
Database query languages
Desired experience for QA support includes:
Experience developing and consuming web services (SOAP and Rest)
Experience implementing major enterprise Java frameworks such as Hibernate, Spring, or Google Guice
Git or SVN experience
Proficient with basic Linux or related platform concepts and commands
General knowledge of console, PC, mobile, and free to play games
Knowledge of the Madden, PGA Tour, and NBA Live video game franchises a benefit
QA Support Examples
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QA Support Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of QA support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for QA support
- Follow approved Quality Assurance procedures
- Review and approval of laboratory related GMP documents
- SOPs, Work Practices and associated Forms
- Certificates of Analyses and Reference Standard Purity Statements
- Analytical Protocols and Reports (Development, Validation, Transfer, Stability, etc)
- Methods and Specifications
- Deviations, Investigations (including OOS/OOTs) and CAPAs
- Developing policies and procedure based on regulations, industry guidelines and corporate requirements
- Requires minimal direction to complete tasks
- Provide Quality oversight of all Metrology & Validation service activities
Qualifications for QA support
- Experience working with game or software development teams
- Serves as a quality lead for large cross-functional, cross-organizational projects, helping to define the software development processes, and scoping the test requirements
- 2-3 years experience in financial institution is needed
- Audit or paralegal work experience (or equivalent) is required
- Technically proficient in software including MS Word, & Excel
- Strong quantitative, analytical, and conceptual thinking skills/characteristics
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QA Support Job Description
Job Description Example
Our growing company is hiring for a QA support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for QA support
- IQ/OQ/PQ documents (equipment and software related)
- User Requirement Specifications
- Assures QA oversight to meet or exceed industry and FDA trends/expectations
- Generates and maintains Quality Agreements for external GMP testing facilities
- Implements new policies/systems in keeping with constantly changing/emerging FDA/industry requirements
- Exhibits excellent leadership and fosters teamwork to create an environment of support that leads to positive motivation and increase productivity of group personnel
- At times, support audits (internal and external) with a quality focus or in partnership with analytical subject matter expert (SME) or as the SME adviser
- Participate on inter or intra departmental teams as the quality development representative
- Perform internal and CSP visits to further strengthen quality relationships and optimize our processes
- Writes and/or implements changes to controlled documents (e.g., SOPs, specifications, methods, ) as needed to ensure defined quality objectives are met
Qualifications for QA support
- In depth knowledge of underwriting systems
- Prociency in Excel, Powerpoint, and SharePoint
- Bachelor’s degree in the Science or related field English Minimum three to five years’ experience of pharmaceutical manufacturing and/or Quality Assurance
- Must have experience directly on Linux/Unix servers and full awareness of OS and proficiency in a variety of commands and utilities
- Experience in reading and writing Linux/Unix shell scripts
- SQL scripting to do back-end testing (SQL developer and ORACLE)
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QA Support Job Description
Job Description Example
Our growing company is looking to fill the role of QA support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for QA support
- Perform Software Quality Assurance functions, for in-house and supplier oversight
- Perform Supplier Quality Engineering functions including supplier evaluation, corrective actions, performance reporting, and supplier audits
- Provide Quality Engineering technical support for in-house and supplied product
- Perform quality management system internal audits to ISO9001/AS9100 and regulatory requirements
- Lead and/or participate in Lean / Continuous Improvement projects
- Review and disposition nonconforming material including formal Material Review Board activities
- Review technical data, plans, and reports for compliance to company and contractual requirements
- Lead technical investigations on quality issues to determine root cause and corrective action
- Work with customers to resolve quality concerns and corrective actions
- Generate Quality Assurance Program Plans for new programs
Qualifications for QA support
- Proficient in software including Microsoft Word, Excel, Power Point, Project, & Visio
- 8-9 years of Enterprise Java
- 5+ years experience in functional testing of web-based software required
- Thorough understanding of web-based software technologies required
- Excellent interpersonal, communication, organization and documentation skills are required for this position
- Automated testing experience (Selenium) a plus
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QA Support Job Description
Job Description Example
Our company is growing rapidly and is looking for a QA support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for QA support
- Assures all electronic and paper documentation, which requires QA review is in compliance with corporate and site procedures, cGMP regulations, and other industry guidelines
- Track issues from beginning to end
- Drive the creation and execution of test plans in partnership with development and production teams
- Communicate test plans and escalate issues to leadership
- Provide feedback on client features and quality
- Capable of understanding complex online architecture and how it applies to client, server, e-commerce, games, and websites, understanding their dependencies with external systems
- Capable of owning small projects from beginning to end and eventually gaining expertise in an area to help troubleshoot Live issues
- Experience working with teams across multiple studios
- Flexible and team-oriented, with good interpersonal and follow-up skills and the ability to manage multiple projects and/or tasks
- Ability to work well in a group setting, with people of different disciplines
Qualifications for QA support
- Ability to multitask supporting day-to-day assignments, in addition to projects & strategic initiatives
- Degree in Engineering or equivalent (prefer registered P
- Extensive knowledge of international and local quality system and compliance legislations and standards
- Ability to use Quality Risk Management tools
- Bachelor’s degree in related science area or engineering degree
- Degree in, Computer Science, Information Management
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QA Support Job Description
Job Description Example
Our company is looking for a QA support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for QA support
- Ensure all product releases meet or exceed defined quality standards
- Perform execution of test plans
- Document test case results and log defects as needed
- Work in a team environment and follow procedures to maintain team’s high standards
- Eager to leverage new technologies for QA, automation testing
- Analyze all issues reported to Help Desk, utilizing excellent customer service skills, problem solving skills, and technical thinking/reasoning skills
- Develop process and training solutions to minimize reoccurrences and severity of issues
- Develop functional expertise on multiple systems supported by the QA and Support group
- Accurately document all customer issues, resolution steps, and gather feedback in support tracking software to enhance identifying and reporting trends leading to recurring technical problems
- Support technical writers to add to Knowledgebase articles for internal and external users for use in troubleshooting, training, and other areas as defined
Qualifications for QA support
- Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
- Must be able to work on a flexible schedule (including weekend shift work)
- Effective probing skills and analyzing / understanding skills, eye for detail
- Problem solving skills with customer centric approach
- Minimum five years of proven experience working in a fast-paced software engineering organization
- Solid knowledge of at least one programming language (Java or Python are ideal)