Program Management Office Job Description
Program Management Office Duties & Responsibilities
To write an effective program management office job description, begin by listing detailed duties, responsibilities and expectations. We have included program management office job description templates that you can modify and use.
Sample responsibilities for this position include:
Program Management Office Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Program Management Office
List any licenses or certifications required by the position: PMP, ITIL, CQIA, PMI, BPM, PM, BPI, LSS, PLC, PMO
Education for Program Management Office
Typically a job would require a certain level of education.
Employers hiring for the program management office job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Management, Education, Technical, MBA, Computer Science, Business/Administration, Project Management, Science
Skills for Program Management Office
Desired skills for program management office include:
Desired experience for program management office includes:
Program Management Office Examples
Program Management Office Job Description
- Serve as escalation point to project managers and delivery managers for regional or site specific issues and risks
- Lead the initiative planning and prioritization of the Digital planning / delivery roadmap
- Partner with Business leaders (Lines of Business, Retail Operations, Canadian Banking Strategic & Portfolio Management Office, and Technology & Operations) to solidify a 12-18 month delivery plan that achieves business goals and objectives
- Provide support to the various Executives in developing and maintaining Program and Project Management processes and procedures and ensuring the successful rollout of all Program & Project Management Tools
- Provide weekly reporting for upcoming / late action items and prepares monthly status updates for an executive audience, ensuring salient issues are highlighted, reviewed and appropriate action plans are in place when required
- Will be responsible to manage (matrix) the other IM technology project managers to ensure consistency in practice and delivery across the portfolio
- Ensures the appropriate program/project governance are in place, and ensures that the structure and controls are followed
- Lead a cross-functional, cross-BU team of project managers for the assigned strategic initiatives which may include leading some component projects associated within the program, as necessary
- Perform analysis on results and use data to derive conclusions
- Act as trusted advisor to the head of Exec Talent & LD
- Experience leading deployment of Agile and Scrum software development methodologies
- Minimum of 3 years experience in program/project financial management
- PMI Certification a plus, but not required
- Proficient in cost control-tracking of actuals and committed spend agianst the spending forecast
- Demonstrated abiltiy to plan, organize and priortize multiple tasks within a defined time period
- Project management certification PMP, CAPM, PRINCE 2 preferred
Program Management Office Job Description
- Monitor and report on progress, traction, budget performance, risks and integration across talent and leadership development projects including all key stakeholders
- Support team in driving to consistently high-quality output with clear value and high-impact for the enterprise
- Work with the VP to facilitate/support communication and change management
- Establish or confirm guidelines applicable to the project including completion of all wrap-up activities upon project completion
- Develop project plans by coordinating assigned project team members, ensuring milestones are met (escalating/managing all deviations), and completing integration of time and resources to meet requirements
- Manage Cross Functional Projects - (ie
- Facilitate communication as appropriate to all stakeholders
- Manage operational readiness and launch of Deposits projects
- Be a governance facilitator that maintains structure, procedures and standard ways of working that follow a common language for project and program delivery
- Develop, evaluate and simplify current working procedures and improve organization team structure
- Ability to work independently and communicate with program stakeholders and teams at all levels
- SharePoint expert (level 8 - 10), Excel expert level, Strong Power-point skills, Access and VB programming a plus
- Strong degree of analytical skill, including the ability to build Scorecard reports(High level of expertise in Excel required
- At least 7 years in the field of Program Management/large scale project management (eg project of projects) in the software industry
- PMP certification preferred, ITIL Foundation preferred
- Thorough understanding of PMO Design, Development and Implementation Work Processes, Deliverables, and Tools, in addition to IT Financial analysis capabilities
Program Management Office Job Description
- Manages external dependencies between the transformation program and shorter term, discrete efforts
- Responsible for all program communications, simplifying complex information to the essential essence of the message
- Establish the role of the EIT PMO function and associated standards and performance
- Define and implement the project management governance and methodologies to ensure effective working between the Enterprise IT and Business Unit PMO teams
- Establish standards for project and program management capabilities, skills and tools that adhere to best in class industry standards and disciplines
- Define, implement and manage the Project Gate approval / prioritization process, to ensure executive stakeholders have the required information to assess the value, impact and strategic alignment of new program and project requests
- Provide visibility of program and project statuses and risks through the implementation of automated dashboards that report at executive level with drill down to an individual project level
- Monitor and manage compliance to processes, policies and standards
- Assume accountability for both the capital and operating expense budgets for Infrastructure
- Provide strategic consulting support and advise leadership on overall planning, prioritization, execution and delivery of projects within the portfolio by establishing business priorities and advising on options, risks, costs versus benefits, and impact on other business processes and system priorities
- Experience in organizational change management to drive changes within a Global IT organization
- Previous team management/leadership, strong leadership skills, with proven experience in change management and IT financial control and analysis
- Collaborate with business, compliance, and technology to plan, manage, and track the projects, any evolving risks, issues
- Knowledge of best practices for project management or program management
- Bachelor in Business Administration, Finance, Computer Science, MIS, or Information Management
- Highly skilled in project management tools (e.g., MS Project)
Program Management Office Job Description
- Lead annual and multi-year strategic planning exercises
- Develop Key Performance Indicators (KPI)/metrics, standard Service Level Agreements (SLAs), Service Catalog and create reporting mechanisms
- Develop and deploy world class project management methodologies across multiple work works, coach/mentor Project Managers to achieve and improve results
- Drive a portfolio sequencing process and establish effective resource demand and capacity management to ensure resources are effectively deployed
- Actively seek ways to apply technology to PMO processes providing information on technical trends, reporting and automation
- Assess various work types within the area to better define criteria and delivery for projects, functional enhancements and standard service offerings
- Assist others in performing analytical and technical work
- Identify potential, actual problems and probable causes and provide recommendations for resolution
- Research special issues and gather pertinent statistics or information
- Prepare memoranda, preliminary reports, spreadsheets and charts showing findings of recommendations
- Proven ability to apply best practices within a PMO
- Proven ability to consistently deliver on time and within budget IT and business projects of all sizes
- Strong Digital Product knowledge
- Program Management experience working with Financial Management at a project level and change management
- Experience negotiating contracts with the ability to impact and influence through partnering and collaborating
- Strong Technical knowledge in tools / databases
Program Management Office Job Description
- Revise procedures, guidelines, and controls as a result of changes in higher level procedures
- Use database or spreadsheet software to prepare a variety of documents
- Administer the repository and distribution of relevant project materials –
- Set the cadence of leadership team activities
- Serve as key liaison with team members of ITS leadership
- Monitor and communicate progress on all initiatives
- Work closely with leadership and project teams to prepare for CIO briefings
- Provide guidance, direction, and mentoring to managers and leads
- Build and maintain business relationship and intimacy
- Lead and manage the planning and execution of large, complex enterprise portfolios, programs, and projects
- Motivated, with strong achievement orientation
- Strong communication and presence
- Manage GIS enterprise level projects investment portfolio to maximize delivery and schedule with given investment spend
- Investment rationalization
- Progress monitoring
- Instantiate standardized PMO processes and procedures to enable efficient and effective delivery both within PMO processes and affected GIS processes