Project Management Office Manager Job Description
Project Management Office Manager Duties & Responsibilities
To write an effective project management office manager job description, begin by listing detailed duties, responsibilities and expectations. We have included project management office manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Project Management Office Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Project Management Office Manager
List any licenses or certifications required by the position: PMP, PMI, ITIL, CSM, OCM, PM, CAPM, CQIA, BICSI, SPC4
Education for Project Management Office Manager
Typically a job would require a certain level of education.
Employers hiring for the project management office manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Project Management, Education, Engineering, MBA, Computer Science, Business/Administration, Information Technology, Management, Technical
Skills for Project Management Office Manager
Desired skills for project management office manager include:
Desired experience for project management office manager includes:
Project Management Office Manager Examples
Project Management Office Manager Job Description
- Write and deliver presentations, often requiring clear and persuasive explanation of complex processes to a non-technical audience
- Seek out opportunities to improve performance, processes, communication and overall effectiveness within WWCE and across EA
- Compile presentations to summarize findings/recommendations and take part in reviews with senior management
- Partner with stakeholders to create and launch tactical and strategic implementation plans
- Manage and Execute Business Unit Deliverables
- Manage resources to efficiently meet business needs across division
- Oversee projects/serve as project advisor to ensure project objectives and deliverables met for key and/or strategic initiatives
- Lead GTA book of business planning and prioritization
- Drive TA operations support function
- Identify process improvements for own function across the division and guide resources to execute
- Collaborative team player with the ability to manage relationships across varying functional groups and regions
- Intermediate skills in Microsoft PowerPoint, Excel, and Word
- Strong analytical skills with the ability to break down complex problems and projects into manageable pieces and ask questions when needed
- Strong organization skills with an appreciation for details and adherence to goals and deadlines
- Partner with the business to understand the product pipeline for MSS and communicate the impact to their technology colleagues
- Focus on the operational/business models the technology solution
Project Management Office Manager Job Description
- Ability to understand Operational processes
- Support the IT PMO in its evolution and drive Project Management Service Delivery Excellence standards and techniques
- Instructs, supervises, mentors, and counsels junior and contractor staff to ensure that project support and documentation adheres to AAG's standards, tools, templates, and processes
- Works with customers to define tasks and to integrate business processes and technology into effective business solutions
- This is a challenging, global role that requires project management skills blend of technical data system skills and soft organizational influence skills
- Directly manages medium to large projects for the SCO PMO as they relate to the strategy of the Specialty Care Operations organization
- Initially, directly responsible for managing the project resource demand forecasting project, sponsored by the SCO PMO and encompassing the global Specialty Care Operations project portfolio
- Provide direction on the implementation and sustainment of WWCE’s PPM tool (PlanView)
- Point of contact for the PMO
- Help the Director of Program Services define and implement the strategy for the PMO and Portfolio Management
- Experience with industry-standard project management methodologies and tools that incorporates Capability Maturity Model (CMMi) methods
- Project management, preferably in the construction industry including all elements of scope, time, cost, risk, quality, integration, procurement, human resources and communications (3 years)
- Functional knowledge in some area of retail store development – real estate, design, or construction management
- Ability to communicate clearly and concisely, both orally and in writingAbility to balance multiple priorities and meet deadlines
- Ability to lead projects to completion and sustainment
- Understanding of data and financial analysis
Project Management Office Manager Job Description
- Drive improvements through in-depth understanding of the organisation’s core processes, including process development, documentation and training
- Develop and implement the Project Management Office (PMO) capability such as documented processes, tools, templates and methodology of the team to include waterfall, agile and other standard methodologies
- Able to lead transformational/continuous improvement initiatives, , PMO project involving processes, tools
- A guardian of PMO/Program Management processes, tools, templates, forms, checklists
- Acts as the primary contact to manage the data relationship between JPMAM and various strategic vendors such as Morningstar, Factset, Lipper
- Ensure vendors meet contractual obligations by partnering with data licensing teams within AM Chief Data Office
- Proactively identify and manage process improvement and service level opportunities
- Develop project plan documentation, including project plan, schedule and timelines, communications, to support inbound data projects/programs in partnership with strategic vendors
- Participates in documenting, prioritizing, and managing of IT work requests
- Develops and manages test plans and cases
- Assist the PM in designing and implementing a communications strategy for the change streams
- Background in people leadership and able to demonstrate excellent communication and relationship building/management skills
- Experienced in participating, but ideally, in managing moderate to large projects using structured project methods
- Intermediate to advanced Microsoft Word, Excel and PowerPoint skills, Microsoft Project or other project management software experience
- Good experience in managing IT projects on a global level
- An understanding of the retail industry is preferred
Project Management Office Manager Job Description
- Implement Change Management strategies to ensure effective transition to new systems and processes
- Drive individual work-streams in a challenging environment independently while ensuring that deliverables are met under stretched timelines
- Manage and optimise the Marine Supplier Relationship Management (SRM) program, ensuring we have the correct framework and strategies in place for engaging with our key suppliers, and measure supplier performance
- Drive performance management of Marine objectives, spend, savings and Supply Chain performance through Digital dashboards and e-sourcing tools, in close collaboration with our Digital Procurement team
- Strategy and Team Leadership
- Oversee department wide Business Unit Testing and Monitoring for required controls, including managing the testing schedule, documenting of department specific BUTM procedures, creation of Issues where appropriate and conducting Root Cause Analysis with Issue Owners
- Provide ongoing support and guidance to business regarding all Issues and associated Action Plans
- Maintain and enhance the risk and control library for Corporate Risk Management [CRM] the department wide control self-assessment process
- Collaborate with the business to support the rollout, education, coordination, and training of required department wide initiatives
- Provide ongoing support and guidance to process owners and SMEs during all phases of the Control Design Review process to ensure efficient and effective risk and controls are implemented to mitigate inherent risks
- Strong familiarity with industry recognized project management methodologies
- 7-8 years of experience within a financial institution
- First proven experience as business analyst or junior project manager
- Project minded with proven results driving business objectives, on time, within budget
- Ability to work in English proactively at all management levels
- Experience of having worked in whitespace launches / innovations and working with R&D /Marketing teams
Project Management Office Manager Job Description
- Creates and manages project/program resource loading and budget
- Develop and maintain formal performance metrics for tracking project performance
- Ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations
- Direct and oversee team to ensure programs and projects meet organization goals and requirements intended benefits
- Responsible for the oversight and management of department budget bi-weekly forecasts
- Conducts and/or participates in formal portfolio management reviews
- Work closely with IBG Business Units and Support Units to understand Customer and Employee Journeys
- Lead systems and data analytics projects as the Scrum Product Owner to deliver value using Agile methodology
- Manage UAT to ensure Quality and Usability of IT solutions
- Manage Change Requests, Production Issues, Access Control and Data Quality as the Business Owner for IBG Core Systems
- Demonstrated ability to lead multiple initiatives across multiple teams through collaboration and solid communication
- Excellent written, verbal and presentation skills to communicate across the organization
- Ability to remain calm in a fast-paced and ever-changing environment
- Understanding of the contact center business and the challenges that it faces, a plus
- Strong analytical, planning, and organizational skills with an ability to manage competing demand
- Comfortable working with multiple department leaders and executive management