Product Manager, Ecommerce Job Description
Product Manager, Ecommerce Duties & Responsibilities
To write an effective product manager, ecommerce job description, begin by listing detailed duties, responsibilities and expectations. We have included product manager, ecommerce job description templates that you can modify and use.
Sample responsibilities for this position include:
Product Manager, Ecommerce Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Product Manager, Ecommerce
List any licenses or certifications required by the position: CSPO, PMP, SCRUM
Education for Product Manager, Ecommerce
Typically a job would require a certain level of education.
Employers hiring for the product manager, ecommerce job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Computer Science, Engineering, MBA, Marketing, Management, Education, Business/Administration, Technical, Information Systems
Skills for Product Manager, Ecommerce
Desired skills for product manager, ecommerce include:
Desired experience for product manager, ecommerce includes:
Product Manager, Ecommerce Examples
Product Manager, Ecommerce Job Description
- Partner with dev/engineering teams to deliver with quick time-to-market and optimal resources
- Make delightful products – Partnering with usability researchers, UX and analytics teams, you will help drive continuous innovation, clarity, and design through user testing, prototyping, focus groups and a/b tests
- Gather Feedback – Listen to customer feedback
- Facilitate and Accelerate – When conflicts arise, facilitate discussion or different approaches
- Work closely with the development team to optimize and improve the e-commerce platform to grow our subscription business
- Act as the point-of-contact with key stakeholders for all e-commerce product issues
- Works with Developers, UX and Design to work through all interaction details
- Vets scope, requirements, use case/user scenario, test case documents and design specifications, in partnership with UX, other product managers, QA and design
- Works with a cross functional team to train cast, define pilot programs, metrics for success, and future roll out phases
- Write requirements using behavioural data, customer insights, and competitive research
- Ability to create UML diagrams and user flows (please provide examples)
- SEO experience (we have SEO experts to provide advanced information, but you need to know the basics… schema.org, XML sitemaps)
- Omniture or Coremetrics experience
- Minimum of 5 years of product management and/or business analysis experience ideally in the eCommerce or consumer space
- Proven solution driven approach to consumer challenges
- User experience design including experiences on responsive websites
Product Manager, Ecommerce Job Description
- Participate in the creative process to assist in communicating the product or theme's vision which drives the creation of wireframes and design comps that provide a beautiful, yet simple user experience across a "3 screen" strategy
- Partner with Scrum Team Product Owners to assist in maintaining strategic alignment in regards to creative, functional and project delivery goals
- Partner with various cross-functional teams across the organization to illicit requirements for new capabilities and functionality
- Identify, investigate, and recommend plans for resolving user experience challenges or transactions failing to process successfully
- Use data, conduct research, and test results to drive decisions and help drive priorities for the eCommerce team's roadmap
- Define and monitor key internal vendor performance indicators and drive continuous improvement initiatives
- Coordinate the efforts of departments and individual contributors who provide guest support
- Develop conceptual diagrams
- Determine appropriate role of Voice of the Customer (internal and external) and execute on collection of feedback to support product development goals
- Lead the strategy, vision, roadmap and feature-set implementation for his/her own portfolio of e-commerce & value-added services
- A strong knowledge of post-production (photo touch-up and scripts for quick batch processing)
- Internet and technology savvy
- Travel to 3rd party vendors to develop photography studio
- Post production work for thousands of electronic component using Adobe's creative suite and other software
- Delivering high quality web ready images
- Watermarking product photography to properly protect and copyright our photos
Product Manager, Ecommerce Job Description
- Develop product pricing and positioning strategies in line with retail and digital business objectives
- Lead the effort to design “seamless and engaging” cross-platform customer experiences across key-stakeholder teams
- Work within agile environment to create user stories, POC’s
- Work across product teams to scope and prioritize activities based on business and customer impact and other key product initiatives
- Collaborate with marketing managers and IT to define the product line strategy and roadmap, to incorporate all relevant digital customer touch points, including but not limited to websites, mobile websites, mobile applications
- Develop and implement company-wide go-to-market plans, working with all departments to execute to agreed milestones
- Manage the entire cross-platform life cycle from strategic planning to tactical activities and optimization
- Document customer, business, functional/development requirements, use cases, user persona, measurement plans, /B and multivariate testing plans as they relate to feature roll-out
- Participate in the creation of wireframes, user flows and user experience requirements
- Manage user acceptance testing and leverage insights
- Global project experience preferred
- Experience with Agile practices preferred
- Experience in UX and usability highly desired
- Advanced experience in writing business requirement documents and functional specs, building business cases, and user stories
- Understanding of online customer marketing strategies and principles
- Competency in web transactional, merchandising and marketing tech, , cross-sell technologies
Product Manager, Ecommerce Job Description
- Interface with vendors and internal company resources to communicate business product needs and priorities from a property perspective
- Manage booking engine content, merchandising and related operations
- Communicates with all areas of the company, working with internal and external partners to identify and define technology needs based on product and marketing business requirements
- Responsible for the coordination of sprint delivery and production release with up to 10+ developers
- Work with internal IT teams to coordinate project interlocks and deployments
- Responsible for multiple projects being implemented in parallel and sprint planning for these projects-Responsible for scrum and agile excellence
- Product Optimization – Always striving to provide a better site experience for our customers, the product manager submits ideas and regularly participates in A/B test conversations
- Gather input and feedback from all our stakeholders, including customers
- Lead strategic eCommerce initiatives for multiple direct to consumer websites with the goal to improve consumer experience and deliver revenue growth
- Bring eCommerce strategy to market by building best in class websites and innovative eCommerce products to drive exponential growth
- 6+ years of experience in Waterfall, SCRUM, or Agile development processes
- 7+ years of Product Management experience at a consumer internet company, preferably a Top-200 website
- 7+ years of experience in Web eCommerce or Self Service
- 7+ years of experience creating and writing effective user stories, business requirement documents, use cases, test cases, functional requirements, and business cases
- Strong experience performing as Product Manager/Owner
- Infrastructure experience a huge plus
Product Manager, Ecommerce Job Description
- Work with engineering teams to define technical stories, implement sprints, document tasks, describe the necessary application logging and metrics
- Support your recommendations using data & analytics
- Drive broad organizational engagement in initiatives through
- Passionate, inspired thought leadership
- Building strong internal relationships across all business units
- Collaboratively manage and understand key Onsite Search & Navigation analytics
- Provide insights to cross-channel and cross-functional teams on usage, impact for continuous improvement
- Manage and oversee the implementation of the eCommerce strategy and functions
- Serve as subject matter and product expert for the implementation of our eCommerce suite of products
- Researching new technologies and applications
- Demonstrated expertise and success using Agile software development
- Previous experience with Zuora platform (or similar solutions)
- End to end experience of the development lifecycle
- 5+ years work experience in e-commerce, with focus on product feature enhancement, conversion, and generating profit
- 5+ years work experience in defining product roadmaps and defining product requirements
- 5+ years work experience in working with development teams throughout the product development lifecycle