People Operations Job Description
People Operations Duties & Responsibilities
To write an effective people operations job description, begin by listing detailed duties, responsibilities and expectations. We have included people operations job description templates that you can modify and use.
Sample responsibilities for this position include:
People Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for People Operations
List any licenses or certifications required by the position: PHR, SPHR, GPHR, CPA, SHRM, HR, PMP, CP, CAPM, CIPD
Education for People Operations
Typically a job would require a certain level of education.
Employers hiring for the people operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Human Resources, Business, Business/Administration, Management, Education, Graduate, Psychology, MBA, Science, Finance
Skills for People Operations
Desired skills for people operations include:
Desired experience for people operations includes:
People Operations Examples
People Operations Job Description
- Collaborate with the senior leadership team to enhance the company’s onboarding program, develop relevant, engaging and effective training programs across functional areas
- Develop relationships with candidates to guide them through the interview process
- Serve as a point of contact and information source for HR inquiries for our business partners
- Be a valuable utility player to the People team, helping out as needed with business client engagement, project coordination, and administrative work
- Support various People Team programs and work closely with Directors, Business Partners, and Program Managers (Organizational Development, Training & Development, Total Rewards programs, People Operations)
- Partner closely with the People Operations Coordinators to assist with new hire orientation, compliance initiatives, intranet development, and process documentation
- Partner with the Benefits and Wellness team to assess current programs and analyze quarterly survey data
- Assist with company goal and performance platform and in developing succession plans
- Analyze data and monthly reporting on recruitment metrics and current People Team programs
- Research information on various People programs and vendors
- Ability to build, manage and maintain professional relationship across multiple levels of employees to successfully monitor the "pulse" of the employees and to ensure a high level of employee engagement
- Ensure catalog styles under $50 are not backorder by working with the web production team
- Assist with the received report – daily
- Ability to learn quickly and to retain information
- Strong customer service and administrative experience
- Preferably 1-3 years of prior experience in an HR/process consulting role
People Operations Job Description
- Ad hoc assignments to meet business needs
- Maintains employee benefits programs
- Manages the employee health and welfare benefits including 401(K), enrollments, maintenance, employee inquiries, benefit vendor invoices
- Maintains human resource records and filing system both past and current records to ensure legal compliance
- Monitors and implements applicable human resource federal and state requirements and stays abreast to changes
- Establish department standard operating procedures, including employment processing, benefits, records management, safety and health, compliance, labor relations
- Partners with Finance and other departments to maintain internal controls and related documentation as it relates to comp structuring, industry comparisons and analysis
- Monitors the effectiveness of existing HR programs, engagement initiatives and services by comparing them with organizational trending and HR Analytics
- Validates HR processes and transactions by managing the HRIS platform (ADP) to identify ways to become more efficient, simplify and automate
- Develop and execute methods to source candidates
- Bachelors degree or equivalent in related field of study and 3-5 years of human resources generalist experience in progressively responsible roles
- Solid and broad knowledge of HR practices with experience in a key area of HR, ideally employee relations and/or training and development
- Flexibility to work in a fast-paced environment and handle changing priorities
- Reputation for integrity and dedicated work ethic with desire for ownership of process and product success
- HR Systems (ADP, Taleo, ) experience is preferred but not required
- On your resume we will see a Bachelor’s degree and examples of roles you’ve held where you’ve been required to manage multiple priorities with complexity
People Operations Job Description
- Serves as People Operations Business Partner in support of a business segment
- Provides value-added human resources support and counsel to employees, managers and senior business leaders to enable the business segment to achieve its strategic and operational objectives
- Develops and implements communications programs to increase employee engagement and morale
- Maintain electronic files for employees in the business segment, ensuring accuracy, compliance, and confidentiality
- Conducts internal investigations related to employee complaints of inappropriate conduct that may violate company policy
- Implements Company directed compensation program
- You’re passionate and thrive in a fast paced and constantly changing environment
- Perform validation of employee documents and tracking of active and terminated employee files
- Perform follow-up of missing new hire and terminated employee documents for all US and Canadian employees
- Assist with monitoring of company I-9 compliance by performing audits, destruction, maintenance and tracking via electronic I-9 system
- You’ve already demonstrated an interest in pursuing the field of human resources through the types of positions you’ve held or projects
- You are very comfortable with technology
- Must be a strategic and critical thinker who is dynamic, forward thinking, extremely analytical and well organized
- Must possess excellent verbal and written communication skills, strong organizational and critical-thinking skills
- Must have the ability to rise to the challenge and provide the hard work necessary to succeed
- Provide guidance and support to line managers in the options available to address poor performance
People Operations Job Description
- Advise director of efficiencies that may be realized through modification of existing procedures
- Ensure we are meeting annual compliance requirements
- Support general administrative work as needed, particularly related to our total rewards programs (employee benefits administration, annual open enrollment process, execution of compensation changes and audits)
- Drive the bi-annual pay review
- Drive the quarterly grade review
- Development and communication of all policies
- Informal and formal support of employees in HR related issues / situations
- Gender equality reporting to the WGEA + Employer of Choice for Gender Equality
- Advisor to Australian Management Team on various people matters
- Provide onboarding support for new starters including obtaining references, eligibility to work, new starter documents
- Possess enthusiasm for continuous operational excellence
- 5+ years of experience in an HR generalist or business partner role (of which, 3+ years have been in a high-growth startup environment)
- Combination of strong business and PeopleOps knowledge, including ability to diagnose and analyze people management related problems and drive appropriate solutions
- Fluent in Portuguese, English and Spanish (required)
- General knowledge of HR laws, practices, regulations, employee relations, recruitment, and compensation
- Self-motivated, extremely organized multitasker, with exceptional attention to detail
People Operations Job Description
- Develop, document and maintain country-specific guidelines for HRBPs and people team
- Work with vendors and brokers to create partnerships and manage People Operations programs
- Analyze problems, determine approach, compile and analyzes data, and prepare reports/recommendation
- Review and provide guidance on employment practices and compliance for your region
- Field employment verification requests
- Serve as a subject matter advisor for people policies and processes
- Prepare paperwork for employee status changes
- Submit contract approvals, invoice submission, and create purchase orders
- Coordinate and assist with people programs and projects
- Assist with internal audits to ensure compliance
- Ability to understand and adapt to change
- NP Not Present
- O Occasional (up to 25% of time)
- F Frequent (26% – 74% of time)
- C Constant (75% – 100% of time)
- Provide top-notch administrative support for Boxers and the rest of the People team