Parking Supervisor Job Description
Parking Supervisor Duties & Responsibilities
To write an effective parking supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included parking supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Parking Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Parking Supervisor
List any licenses or certifications required by the position: FAA, GED, DOT
Education for Parking Supervisor
Typically a job would require a certain level of education.
Employers hiring for the parking supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Business, Technical, Management, Accounting, Communication, Associates, Finance, Event Management, History
Skills for Parking Supervisor
Desired skills for parking supervisor include:
Desired experience for parking supervisor includes:
Parking Supervisor Examples
Parking Supervisor Job Description
- Directly supervisors parking attendants, porter, valet attendants, and concierge
- Personally manages cash handling and department protocols and policy implementation
- Provides daily cash handling for deposits and change requests
- Ensures monthly invoices are sent out on the first of every month to parking patrons who pay monthly
- Ensures parking facilities are maintained in a clean, safe, and secure manner at all times
- Monitors parking levels both by employees and transient customers to ensure optimal operation and usage of all parking facilities
- Works closely with other department heads, employees, patients, and visitors to ensure department related issues and incidents are handled promptly and to customer’s satisfaction
- Performs other duties as requested by the Director of Security Services or the Associate Administrator
- Lead the daily activities of Parking Enforcement Officers
- Conduct daily briefings and inspections
- Complete required reports, set productivity goals, and provide training to officers
- Schedule and monitor the duties of team members
- Provide excellent customer service and handle concerns with professionalism
- Position requires constant walking and standing
- Combination 1-2 years previous experience in similar role
- Must possess excellent communication and interpersonal skills, with the ability to express oneself in a professional, clear and concise fashion
Parking Supervisor Job Description
- Establish performance management based reporting systems and controls put in place by management to improve integrity and accountability of parking meter enforcement operations and to ensure adherence to all policies and procedures
- Ensure that staff is in compliance with Company Standard Operating Procedures policies regarding professionalism, uniforms and grooming standards
- Knowledgeable of operational objectives, policies and standard operating procedures
- Respond effectively and immediately to requests or questions regarding inoperative or malfunctioning enforcement equipment, or operational procedures
- Compiles, prepares and submits all daily work operating reports and other forms as required
- Acts in a courteous and professional manner with the public when explaining parking regulations or providing directions or traffic information
- Patrols an assigned area or route to observe motor vehicles eligible for impoundment
- Inspects all open-air parking lots to insure compliance with Traffic and Parking rules and regulations
- May be required to appear in court hearings regarding findings of traffic and open-air parking lot violations
- Oversees the daily operation of parking
- One-year previous traffic and parking service experience is preferred
- Two years of progressively responsible experience in the enforcement of parking regulations and restrictions, or an equivalent combination of training and experience
- Ability to take and pass CPR, First Responder and fire safety training
- Provides Team Members with necessary information and tools to effectively perform their duties
- Assist with the daily schedules for the parking team
- Helps with development and facilitation of On-The-Job Training programs
Parking Supervisor Job Description
- Communicates concerns between management and Team Members
- Responds to and assists with emergency situations that may occur
- Ensures all duties in assigned area are performed in a safe manner and by established guidelines
- Inspires and motivates team members to work together and achieve success beyond expectations
- Work closely with the GR, Marketing, Aquatics, and Accounting departments on a daily basis
- To open and/or close the parking operations
- Make sure cars enter lots in timely manner
- Monitor grooming standards and recommend changes (all employees must come to work according to Raging Water’s policy)
- To parking dept
- Schedule breaks and lunches, monitor employees timeliness of coming to work and break schedules, making sure department is sufficiently covered when people go on breaks
- Requires a minimum of six (6) months of supervisory experience within the hospitality industry
- Waterpark or Amusement Park experience preferred but not required
- Strong problem solving skills and excellent verbal communication skills are a must
- Requires excellent organizational and planning skills, with the ability to execute multiple tasks
- Requires the ability to make objective decisions quickly under stressful conditions
- Requires positive interaction with other Team Members and Guests
Parking Supervisor Job Description
- Apply and implement performance standards by proactively thinking on new ideas, concepts and procedures relative to changing business and staffing needs
- Cutting labor costs when possible when attendance is below budget
- Watch for theft among employees and customers
- Help keep morale up among employees, listening to their needs, always talking positive and encouraging
- Get change for employees from cash control when needed
- Assist in training and training follow-up
- Ensure guests are exiting the parking lot safely
- Give directions to guests
- Resolve parking lot disputes that occur between guests
- Communicate deployment numbers throughout the tournament with the Area Director (all numbers exceeding initial deployment call must be approved by the Area Director )
- This position requires standing, walking, bending, stooping, twisting, kneeling, lifting, and pushing
- Must be able to read and understand printed instructions for chemical use
- Ability to frequently lift, carry or move items weighing up to 50 pounds
- Ability to work outdoors in varying climates including exposure to direct sunlight
- At least 2 years of parking/traffic management experience - strongly preferred
- Assist the region with the operations preparation for new locations including rate surveys, ticket pulls
Parking Supervisor Job Description
- Call event coordinator and confirm numbers and times for event at least 48 hours before each event
- Become familiar with event at hand including expected attendance and other basic details that could facilitate parking job
- Answer questions customers may have while parking and pass answers to rest of parking crew in a timely manner
- Arrive 30 minutes before the crew to check in with event coordinator for any special instructions concerning the event
- Set cones and barricades in proper locations
- Pick up other necessary equipment
- Check-in parking staff immediately upon their arrival
- Work with exterior police officers to coordinate flow of traffic for event
- Periodically drive around parking lot to ensure crew members are at their assigned post
- Check with event coordinator concerning break times for parking team
- Must have 6 months to 1 year experience in parking
- Must be ready at all times to ensure clear communication with events coordinator, police, and building manager
- See duties of parking crew
- Responsible for the hiring, selection, training, motivation, evaluation, disciplinary action, and termination of all transportation employees
- Responsible for the courteous and expedient handling of guest complaints
- Plans, organizes and develops major special event arrivals/departures, VIP arrivals and group arrivals/departures