Valet Parking Attendant Job Description
Valet Parking Attendant Duties & Responsibilities
To write an effective valet parking attendant job description, begin by listing detailed duties, responsibilities and expectations. We have included valet parking attendant job description templates that you can modify and use.
Sample responsibilities for this position include:
Valet Parking Attendant Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Valet Parking Attendant
Typically a job would require a certain level of education.
Employers hiring for the valet parking attendant job most commonly would prefer for their future employee to have a relevant degree such as High School and University Degree in General Education, Education, Hospitality, Culinary Arts
Skills for Valet Parking Attendant
Desired skills for valet parking attendant include:
Desired experience for valet parking attendant includes:
Valet Parking Attendant Examples
Valet Parking Attendant Job Description
- Presents a clean, neat and well-groomed appearance
- Maintains a working knowledge of the facilities, special events on property, in order to advise guests and fellow employees of same, whenever possible
- Contact appropriate supervisor on guest related complaints
- Assists employees within the Transportation department as needed
- Provides exceptional service to guests and employees that differentiates us from the competition
- Drives car to hotel or local garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle and other vehicles in the vicinity
- To represent the hotel at the main entrance by greeting arriving and departing guests enthusiastically
- Transports guest vehicles in a prompt and courteous manner to and from the parking structure using safe driving practices
- Directs traffic at the main entrances to ensure the drive is accessible at all times
- Provides luggage assistance
- Working knowledge in all aspects of Transportation Department
- Basic computer skills with Microsoft Office and Outlook and valet parking software
- The ability to lead and work effectively with employees, other department employees, guests, and management
- Must have experience in starting, driving, and parking different types of vehicles
- Previous valet experience preferred
- Able to drive both manual and automatic transmissions
Valet Parking Attendant Job Description
- Consistently model the company core values and service standards
- Anticipate guest needs wherever possible and exhibit a sincere desire to meet or exceed them
- Always speak professionally and graciously, smile, and maintain eye contact
- Possess thorough knowledge of the hotel’s services, outlets and daily functions/events to proactively guide and inform guests and visitors
- Possess thorough knowledge of the events, attractions, in the surrounding city area and provide information and directions as requested
- Respond to all guest/visitor inquiries and resolve service discrepancies accordingly
- Boardperson must maintain control of all vehicles in the circle
- Offers courteous and helpful information in a business like manner while enforcing parking rules and regulation, and maintains a professional demeanor
- Deliver on the logistics of the valet department
- Follow all company security and validation procedures to ensure only authorized individuals or owners can access vehicles
- Ability to communicate effectively with the public and associates
- Ability to know/learn Portland and vicinity
- Mobility to stand/walk constantly and jog/run during peak business times
- Lift and carry objects, push and pull luggage carts
- Ability to pass a motor vehicle records and criminal background check
- Following a job offer
Valet Parking Attendant Job Description
- Must be able to explain the valet payment process to customers
- Open and close vehicle doors and inspect vehicles for damage prior to parking the customer’s vehicle
- Must adhere to established cash and non-cash variance policies
- Assist guest with visible disabilities by removing walker or wheelchair from vehicle
- During down time open entrance doors for guests
- Reports all guest issues to supervisor
- Must be able to drive all types and style of vehicles
- Manage and keep out unauthorized vehicles or any personnel loitering in the lot
- Must report immediately and take pictures of any damages to vehicles caused by the attendant immediately to Security and management
- Excellent oral communication skills with all levels of the organization
- Flexible shift hours (days, evenings, overnight, weekends, holidays)
- Approximately seven plus hours per shift standing, walking and running (intermittently) outdoors
- Candidate must be available to work Friday, Saturday and Sunday
- Candidate must be available to work mornings, evenings, overnights, holidays and weekends
- Must have driving experience
- Must be able to park the vehicles
Valet Parking Attendant Job Description
- Professional services required
- Must be able to work with or without supervision
- Full attendance of scheduled hours
- Must be able to communicate to all customers
- Greet guest arriving at the hotel and drive their vehicle safely to the designated parking area
- Greet guest departing and return vehicle safely
- Completely fill out parking tickets with all necessary vehicle details & inspect vehicle for any damage
- Assist guest with luggage from vehicles when necessary
- Retrieve vehicles from valet garage, in accordance with established safety guidelines and offers guests a sincere farewell
- Assist with bags when needed and offers directions
- Must be able to read and write tickets
- Able to work weekends late shifts
- Must be able to drive a vehicle with a manual transmission (stick shift)
- Must be capable of standing for up to 8 hours per shift
- Open availability to work all shifts including night, weekends and holidays
- Must have a valid drivers license, experience with driving many types of vehicles
Valet Parking Attendant Job Description
- Provide exceptional, courteous, friendly and memorable service to guests and employees that differentiates us from the competition
- Assist guests promptly and courteously in valet check-in
- Park vehicles in designated areas in accordance with standard stacking procedures to maximize speed and efficiency of parking service
- Maintain a working knowledge of the facilities, special events on property, in order to advise guests and fellow employees of same, whenever possible
- Assist employees within the Transportation department as needed
- Retrieve vehicles from valet garage, in accordance with established safety guidelines and offer guests a sincere farewell
- Assist with bags when needed and offer directions
- Promptly clear Valet lanes in Porte Cochere of cars to be parked
- Provide exceptional, courteous, friendly and memorable service to guests and employees
- Warmly greet all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services
- Relevant work experience in a 5-star hotel is a plus
- At least 6 months experience in a customer service position
- Ability to safely drive vehicles, including those with manual transmission
- Ability to maintain a clean driving record
- Ability to lead and work effectively with employees, other department employees, guests, and management
- Flexible schedule including AM or PM Shift, Weekends, and Holidays