Beverage Supervisor Job Description
Beverage Supervisor Duties & Responsibilities
To write an effective beverage supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included beverage supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Beverage Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Beverage Supervisor
List any licenses or certifications required by the position: T.I.P.S, TABC, RAMP, LCQ, TIPS, CPR, F&B
Education for Beverage Supervisor
Typically a job would require a certain level of education.
Employers hiring for the beverage supervisor job most commonly would prefer for their future employee to have a relevant degree such as Collage and High School Degree in Hospitality, Education, Management, General Education, Associates, Business, Hotel Management, Business/Administration, Hospitality Management, Tourism
Skills for Beverage Supervisor
Desired skills for beverage supervisor include:
Desired experience for beverage supervisor includes:
Beverage Supervisor Examples
Beverage Supervisor Job Description
- With the direction of the F & B Manager develop and implement standards of quality and performance in all phase of the Food Service operation
- With the direction of the F & B Manager plan and direct the food and beverage operations for the facility
- With the direction of the F & B Manager establishes and maintains effective internal controls within the department
- Provide instruction on company policies and procedures and ensure proper follow through
- Assures compliance with all alcohol laws and regulations
- Keep informed of new developments in methods and equipment for application to food services operation and plan new food service facilities where authorized
- Maintain control for food production and make suggestions for improved methods
- Maintain knowledge of departments’ Union contract
- Develops new concepts that ensure the highest possible quality of food service
- Maximizes sales potential through marketing outlets
- Must complete the Core Supervisor training program
- Knowledge of Ascent and EmpowerTime systems
- SMART alcohol awareness
- LMS Compliance Courses – Harassment, Confidentiality and Problem Gambling
- Associate Satisfaction Leadership
- Able to participate in sales related events, receptions, trade shows, client meetings
Beverage Supervisor Job Description
- Assisting with ordering of stock and month end reporting
- Being innovative and creating new ideas
- To drive a proactive health and safety culture with in the team
- Coordinating and monitoring all phases of Loss Prevention in the outlets/operations
- Ensuring preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans
- Ensuring compliance with all local liquor laws, and health and sanitation regulations
- Inspect staff as to uniforms, cleanliness, identification
- Handles all enquiries and sells the festive events
- Answers office phone greeting internal and external guest
- Check voicemails, e-mails and faxes and follow up accordingly
- Exposure to extremes in temperature and cleaning chemicals
- Ability to sit stand for extended periods
- 2 years of experience in Food and Beverage Supervision role preferred
- Fluent in oral and written English and Bahasa Melayu
- Confident, mature, courteous, well-groomed, attentice and proactive
- Minimum of 2- 3 years progressive experience in a casual high volume restaurant
Beverage Supervisor Job Description
- Assist the F&B Managers in team member evaluations to ensure consistent and high
- Ensure payroll is completed and authorised according to Resort policy
- Ensure all food and beverage items served to guests are of the highest standard and presentation as per Resort standards
- Handle customer queries efficiently
- Complete all stock control processes to make sure guests never have to go hungry or thirsty
- Plan, organise and maintain standards within your F&B unit or area, completing weekly standards audits
- Always keep the customer happy and make sure customer satisfaction does not fall below acceptable standards
- You’ll have the task of organising the rota for your wizards and dealing directly with change, sickness, annual leave and absence or lateness
- Have first class working relationships with internal and external customers
- Carry out PDP reviews and continually monitor your wizards’ performance
- Current Managers Certificate
- Flexibility to work across the 7 day week, including morning and evening shifts
- Drive and determination to ensure every aspect of our catering department delivers fantastic customer service and unrivalled quality standards
- Must have previous Food & Beverage experience
- Previous supervisory or lead experience preferred
- Must be able to push/pull/lift/carry moderate amount of weight
Beverage Supervisor Job Description
- Monitors pouring techniques of bartenders and bar apprentices and addresses any variances
- Monitors beverage servers for friendly and efficient drink cycles
- Works with Security department to ensure escalated issues are handled professionally
- Places beverage orders
- Performs daily labor and payroll edits in KRONOS
- Executes month-end inventory by physically counting all beverage products
- Administers progressive discipline and attendance points according to company policy
- Adheres to the provisions of the collective bargaining agreement
- Recruit, select, train, coach, counsel, recognize and retain direct reports who consistently
- Beverage Bartenders
- Aiding guest satisfaction, building relationships with guests and members
- Maintaining brand standards and encouraging hosts to do so also
- Aiding in the promotion of our food and beverage services, developing new clientele
- Working alongside Food and Beverage Management to reach hotels goals and targets
- Previous customer service experience with minimum of two years in a similar capacity
- Excellent communication, technical and basic computer skills
Beverage Supervisor Job Description
- To hold regular staff training meetings
- To be fully aware of trends in the industry and make suggestions for improvement of the food and beverage operation
- Oversee all Food and Beverage operations including restaurant, lounge and function space
- Assist in scheduling of food and beverage associates
- Train, maintain and administer service standards
- Adhere to all applicable Food and Beverage brand standards
- Ensure safety, sanitation and cleanliness of all food prep, restaurant, lounge and function space
- Confirm function space is clean and visually appealing at all times
- Consistent implementation of service standards and SOP’s in banquet space
- Guide banquet set-up and service staff in set up of tables and place settings according to guests requests
- Helps to sets clear expectations with the associates and ensures that appropriate rewards are given if expectations are exceeded
- Ensure that yourself and the associates understand the brand service culture
- Support a learning atmosphere with a focus on continuous improvement
- Complies with all company accounting procedures
- Ensures staff understand and comply with local and national liquor licensing legislation
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction and provide feedback to manager