Manager, Technical Services Job Description
Manager, Technical Services Duties & Responsibilities
To write an effective manager, technical services job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, technical services job description templates that you can modify and use.
Sample responsibilities for this position include:
Manager, Technical Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Technical Services
List any licenses or certifications required by the position: PMP, ITIL, DOT, RCRA, ASE, PMI, BRC, PMBOK, ISO, NICET
Education for Manager, Technical Services
Typically a job would require a certain level of education.
Employers hiring for the manager, technical services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Engineering, Technical, Science, Computer Science, Education, Management, Chemical Engineering, Chemistry, Business, Technology
Skills for Manager, Technical Services
Desired skills for manager, technical services include:
Desired experience for manager, technical services includes:
Manager, Technical Services Examples
Manager, Technical Services Job Description
- Provide leadership and management support to facility management and technicians who have the responsibility for day-to-day operations and maintenance of the building support systems (heating, ventilation, electrical distribution system, plumbing, fire suppression system)
- Oversees all technical interaction with Attraction Responsible Engineers, Vendors, Sub-contractors, and other relevant 3rd person parties involved with Show and Ride systems
- Creating, maintain and oversee the technical support framework for advice teams (including advisers, associates and analysts)
- Promoting high standards of technical knowledge throughout the business
- Sharing best practice knowledge nationally
- Communication of advice in adherence to relevant compliance policies and procedures including ASIC Market Rules and the Corporations Act, privacy and SPAM acts
- Continuous enhancement of approach through process improvement and feedback consideration
- Liaising with external companies to source relevant and robust technical expertise and programs
- Monitoring the success of technical training programs to ensure its relevance to advice teams
- Execution of all administration functions that accompany the framework
- Ability to work effectively as a team player and collaborate with Professional Services colleagues and other HMH business units
- Ability to travel as required to visit clients and team members, and attend meetings
- Must be able to travel 40 - 50% of the time with 75% being domestic air travel and/or 25% being driving between customer sites
- Degree in Apparel Industry or Merchandise Production Development (or equivalent degree)
- Patternmaking and Draping (Gerber experience preferred)
- Garment Construction – Denim, Woven’s, Dresses (Working with various fabrics –materials – Leather, Silks, Denim)
Manager, Technical Services Job Description
- Work with S&M to agree, execute and monitor promotion plans for all target segments, including specific customer-product targets, timescales and resource allocations
- Support new sales through effective management and improvement of the NPI process
- To provide technical advice and guidance in support of the operational teams on all Building Services related matters
- To carry out a range of professional building services condition surveys and maintenance audits
- To carry out a range of minor building services projects emanating from forward maintenance plans and reactive maintenance requirements
- To manage the day to day site activity in relation to the M&E Service Provider, particularly Planned Maintenance and Statutory Compliance activities
- To liaise with the Construction Phase professional team throughout the duration of the project and post PC activities
- Provide advice and support to the on site operational team and maintain service excellence in M&E delivery
- Identify and achieve external recognition/awards for innovation and service delivery
- Participate in the performance monitoring and contract review activities for technical maintenance service provider including review and verification of PPM programmes and activities
- Excellent writing skills required to deliver effective proposals/business cases
- Ability to develop internal and external customer relationships and trust through technical knowledge and expertise
- Ability to provide a variety/diversity of skills the ability to analyze situations and provide solutions
- Experience with database management support to include Oracle (version 11g or higher) and MS SQL (version2008 R2 or higher) platforms
- Must be proficient at coordinating and supervising Entertainment and audiovisual crews
- Check and authorise proposals from technical service providers to ensure appropriateness of technical solution and value for money
Manager, Technical Services Job Description
- Lead the development and delivery of customized training, based on the assessments, to all stakeholders in the extended printing process (operators, shift supervisors, operations, quality/continuous improvement (CI) resources, and others, as needed and appropriate
- Lead the development of a comprehensive testing and certification program for the operational workforce
- Delegate improvement opportunities and best practice outcomes to stakeholders within each printing facility for the further perpetuation of print quality improvement
- Coordinate the publishing of written best practices documentation in alignment with training and educational objectives
- Work with raw materials suppliers to troubleshoot issues and continuously improve the printing process capabilities and quality levels
- Work in alignment and participate with Graphic Services and operations in support of various print quality improvement strategies and initiatives (G7, Expanded Gamut, internal scorecards, print enhancements)
- Participate in strategic discussions towards ongoing print quality improvement efforts in support of GPI and customer goals, objectives, and expectations
- Lead the screening and interviewing of department associates
- Define the training required for department associates
- Monitor and manage the work load for the team
- A minimum of five years’ successful experience, in a communications technician position, in a desert environment, for an office and/or residential facility is required
- Individual should ideally possess 5 years experience in the audiovisual industry required
- Evaluating and appraising the department associates’ performance
- A good, working understanding of the CTP platemaking process and workflow including process control methodologies and curve adjustment strategies and techniques
- Working knowledge and experience with Quality Management Systems and Lean Sigma process improvement tools is preferred
- A minimum of 10 years of experience in printing process, color measurement, color management, and process control methodologies
Manager, Technical Services Job Description
- Report on escalation trends, top issues, and improvement opportunities
- Attend key stakeholder meetings to continually provide awareness of new and ongoing issues quality improvement initiatives
- Drive post mortems to identify process gaps and take corrective actions to prevent recurrences of similar issues
- Drive overall support readiness for new products and features
- Develop a customer-focused strategy around product integrity and specifications
- Establish and implement best practices and procedures across the enterprise and supply chain to ensure the required product is delivery accurately
- Define and execute the vendor accreditation program for self-approval
- Establish and implement best practices and procedures enterprise and supply chain-wide for sample management
- Manage key vendor and supplier relationships
- Develop vendor scorecards and implement continuous improvement programs
- Bachelors degree in Mechanical or Industrial Engineering from an accredited university with strong exposure to Electronics Engineering Solutions preferably in a corporate environment
- Experience working with industrial customers and manufacturing environments required
- History of deploying new solutions and technologies
- Ability to manage a team of graduate engineers
- Able to work to tight deadlines and react to changing priorities and workloads
- Drive and determination to ensure that your team meets its goals
Manager, Technical Services Job Description
- Improving productive capacity through the application of engineering/technical innovation
- Medium term planning, budgeting and forecasting for open cut and underground operations
- Provide leadership to integrate site technical services resources and optimise the Wambo production profile
- Provide technical support to the GM and operations departments
- Develop & Maintain a technical services budget
- Ensure that regular reporting is occurring to key stakeholders
- Enhance business performance by influencing mine site management and key personnel
- Provide mining expertise to ensure sound governance at an operational level
- Long Term Mine Planning
- Developing strategies, implementing processes, and maintaining priorities to ensure high levels of customer satisfaction and perceived value with Wellcentive's data interface implementation and on-going data quality services
- Must be able to travel moderately in the U.S
- Eight (8) years of progressive experience in an LNG, gas processing, refining, power generation, or chemical industry
- Possess broad knowledge of technical processes, project and design engineering
- Experience should include process design, project development and execution, technical procedures and training programs development, and plant operations/maintenance
- Broad knowledge of regulatory requirements (FERC, EPA, OSHA, DOT, ASME, API)
- Ability to represent the company on industry technical committees and forums sponsored by NFPA, PHMSA, CLNG, INGAA